We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Eagan, MN 55123
Nate
Job Details: 03/14/2022
The normal wash wasnt working but all other cycles worked. Replaced the main control board. Ran it on different cycles. All works great.
We serviced a
GE WALL OVEN- ELECT
Model PT7800SHSS
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Replaced the door front and now customer doesnt have a dent any more on the front of the door. Customer has super happy and also showed him if he ever wanted to clean it how to.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/01
Near Minneapolis, MN 55437
Delton
Job Details: 03/14/2022
Found that the heater is bad. Doesnt ohm out. Gave estimate of 333.76. CUstomer will think about it and they think they may have had a extended warranty play when they bought it. Customer will call back if they want to proceed.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN3WW
Near Eden Prairie, MN 55346
Nate
Job Details: 03/14/2022
"Washer has been run 10 times since they bought it last week, and 8 of those times it has banged around. I took off the top of the tub and made sure the balance ring alignment markers and they are perfectly matched up. No transportation hardware. Spoke with GE tech support. They explained that on this particular model, the only way to mitigate the banging is to put on 1)Deep rinse and also 2) Deep Fill, so that it can move clothes around before going into spin. It fills all the way to the top then during the soak and wash portion too. Uses a ton of water. Nothing else customer can do than that. No error codes when in test mode. Customer plans to pause during spin if she has to to redistribute clothes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/14/2022
"Dishwasher had standing water in it. Ran it a few times, adjusted drain line so there shouldnt be back flow now. Possibly had back flow. Drain line was low. Runs, heats, circulates and drains great. Drain pump sounds good. Dont see anything to fix."
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"Washers two weeks old makes a squeaking noise during agitating. If I have no oil to surge on belt. Everything look good I tested it and the gearbox is bad sounds like it has no oil in it.
We serviced a
GE RANGE- ELECTRIC
Model JT5500SF4SS
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"F97 error, both fans worked while I was onsite the lower shuttered and took a few tries. Parts on order; ordrd 1 WB26X24020 (Upper fan) and 1 WB27T11463 (Upper hall) and 1 WB26X35089 (Lower fan) and 1 WB27X28659 (Lower hall)"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Corcoran, MN 55340
Adam
Job Details: 03/14/2022
Unit was making a lite humming noise and rattle noise. Found that the compressor line was rattling on the side of the access panel. Repair where the line went and everything sounds normal. All you hear is the compressor
We serviced a
MAYTAG WASHER FRONT LOA
Model NOTAVAILABLE
Near Lakeville, MN 55044
Delton
Job Details: 03/14/2022
"Found that the hose that connects bleach tray to bottom of tub (old Maytag washer) clap was loose. Tightened clamp, Tested and no more leaks. Washer is workin good.Model and serial number tag was been painted over and when trying to scratch off paint it ruins the model number tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details: 03/14/2022
"Replaced top control panel, part was supplied and shipped to customer. Tested and dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEW/AA
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/14/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/14/2022
Replaced display/control board and now everything is working great. Tested all the functions and every thing is good. Used part WB27x33125
We serviced a
GE FREEZER
Model FUF21DLRBWW
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
"Customers complaint is freezer does not get down to temperature selected on the door. The customer has the freezer set to -6?. At -6? ice cream was melting, bread was not frozen and meat was soft. They had a thermometer inside in the coldest it would get to was 12?. They said it was actually up to round 22? but when they took the food out it got colder. I put a thermocouple inside on the back panel and waited 30 minutes. The temperature only got to 9?. I removed the evaporator cover and found that the evaporator has a partial frost pattern. I put the freezer into a diagnostic mode so the compressor ran on high speed. After half an hour I still do not get a full frost pattern.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Osseo, MN 55311
Phillip
Job Details: 03/14/2022
"The center flapper strip is broken. I also found frost coming out the fresh food evaporator cover vent holes. The fridge will need the add evaporator heater, defrost sensor and the drain kit plus the flapper. He was ok with the repair. Please get parts and call the customer with the estimate and return date. Lock box code 8020Flipper DA97-07661CSupco heater Defrost sensorDrain kit ; states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/14/2022
Last visit I replaced the inverter. Its cooling good . Today I replaced the ice maker and water valve. The customer was unable to turn the water on so I could test. He will hook water back up and test later.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AP
Near Minneapolis, MN 55436
Phillip
Job Details: 03/14/2022
I verified the door seal was ripped. I replaced the door seal and tested with water. No leaking.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF1
Near Blaine, MN 55449
Phillip
Job Details: 03/14/2022
The fresh food section was not cooling well. I found and verified the freezer fan was not working. I replaced the fan motor. The fresh food section is now getting cold air.
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The customer said that the drain issue has been intermittent issue. I removed part of the drain hose that was extended and found a chunk of glass in the hose. I removed the hose extension because it was not needed and would just cause future drain issues. I filled and drained the dishwasher twice and its draining good both times.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The dishwasher will fill with water and then the wash motor just hums. I found water is leaking from the heater and is leaking water into the motor. The dishwasher made need other parts but for sure it will need the motor sump assembly W11416362 and the new heater assembly W11537778.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/14/2022
The ice maker does not make ice. I removed the bucket and found ice build up all around the ice maker. This model needs the ice maker kit. I advised the customer that the ice maker kit is not covered by warranty because its a manufacturer defect . Please look up parts and contact the customer. The ice bin is also cracked and that will need to be replaced. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
Ice-maker frosts over and stops working. This is a known manufacturer defect please reach out to autho and notify customer of outcome.; saved tckt
We serviced a
DANBY REFRIGERATOR
Model DWC512BLS
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2022
"Condenser fan running loud. Needs DG7-2.1. Part is nla put into auth part number is DG7-2.1DW can you try and locate?; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.287327
Near St. Louis Park, MN 55426
Nate
Job Details: 03/11/2022
"Not spinning or agitating. Found a broken coupler and motor. Quoted, customer will buy a new one."
We serviced a
GE DRYER- ELECTRIC
Model DDG8580SAMWW
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Dryer wasnt drying efficiently and customer also stated making noise when has load of towels or clothing. Found the airflow wasnt the greatest and customer needed to get the vents cleaned. The noise was from the sliders on the front bearing needing to be replaced. Replaced sliders and cleaned unit. Everything is working good and customer scheduled a vent cleaning company to come out. Used 2 of WE1M504 and 2 of WE1M1067; used 2 WE1M504 (WHITE GLIDE), and 2 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
Unit was warm and wasnt cooling. Compressor wasnt running or the fans on arrival. In test mode the compressor would run and coil unit. Found that it needs a new control board WP697772W10843055; states that autho needed
We serviced a
GE REFRIGERATOR
Model GWE19JGLTFWW
Near Minnetonka, MN 55305
Nate
Job Details: 03/11/2022
"Not dispensing water. Spoke with GE tech support. They had me check dc voltage at the board, and it sends right dc voltage. But water valve doesnt receive voltage when you press dispenser button. There is an RFID board that they said will need to be replaced, but first try the water filter bypass. I need the RFID board, bypass (please order two), and a new main board they said just to be safe. Only install main board if RFID board doesnt fix it. Wr55x40526WR17X33825WR55X35485; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said while the dishwasher was running they got the LC fault code. They unplugged dishwasher and have not tried it since. I plugged the dishwasher in and pulled it out. I ran the dishwasher with soap but never saw it leak. I could see some soapy water left over from when it leaked. It just never leaked . Advised the customer to use the Finish soap tablets.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 03/11/2022
"There is frost building up in the fresh food evaporator cover and ice on the bottom. It will need the defrost sensor, drain kit and add on heater. Please build quote and call the customer. Also remind them to have it off and does open for at least 24 hours. ; states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPQ4
Near Maple Grove, MN 55369
Phillip
Job Details: 03/11/2022
The customer said the dishwasher does not clean well and the soap lid does not open. I found a lot of soap build up around the soap lid latch and that was keeping from opening. I cleaned the lid latch and now the dispenser lid opens in the cycle. The water is very hard . I advised the customer to have the softer fixed and use the soap tablets and not liquid soap. Also advised him to clean the dishwasher with vinegar.
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC/64
Near Burnsville, MN 55306
Delton
Job Details: 03/11/2022
Drain pump is always running. Found that the water valve is leaking into bottom pan to trigger leak switch. Replaced water valve and cleaned out water. Tested and dishwasher is running and working good. No leaks.; used 1 00622058 (INLET VALVE) from stock
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/24
Near Minneapolis, MN 55430
Phillip
Job Details: 03/11/2022
The customer said the dishwasher was not draining so they tried to clean the sump. The customer removed the piece that covers the drain pump inlet and wasnt sure how to fit it back in. I put the part in where it goes and ran the dishwasher. The dishwasher filled with water and washed. I drain the dishwasher and it drains good. Im
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AEP/XAA
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The dryer was not heating at all. I found the heater coil was bad. I replaced the heater and now it heats good. I advised the customer to have the dryer duct cleaned. The heater is used was De486a. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG520S0AS2
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The customer said that every once and in while the bake burner will not lite. I made sure the storage drawer was not over packed. I replaced the bake and broil harness. The oven bake tested good.
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/11/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The ice maker wont cycle. If I jumped t and h it will . It needs the ice maker. I am out of stock on my truck. Im ordering the ice maker. ; ordrd 1 W10884390 (Ice maker)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Big Lake, MN 55309
Seth
Job Details: 03/11/2022
"6-2095720 - seal and mount, 6-2040130 - bearing repair kit needed. Its a mess I will need a few hours and authorizations. The agitator is also sloping around and noisy 22003455; ordrng 1 6-2095720 (Seal kit) and 1 6-2040130 (Bearing repair kit) and 1 22003455 (Agitator), states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 11087557100
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Unit door wont stay shut. Did the latch kit to keep the door shut. Both cables for the door hinge where bad. Ordered them from Marcone and rescheduled customer to replace cable. 612-481-2390 Phil call this number on Friday for fallow up; ordrng 2 WP230131 (Cables)s, used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
I verified the fan motor was bad. I replaced the motor and now its working good. I also cleared all the ice build up. ; used 1 SM999 (EVAP FAN) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said after the washer and dryer were moved the washer will bang bad with smaller loads. The dryer is stacked on the washer so I could not remove the cover. I pulled the washer as dryer out and removed the rear cover. Nothing was loose and everything looked right. I did level the front foot . I ran a small load of rags on a spin and it was perfect with no banging.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/11/2022
"Replaced timer, replaced thermistor and cleaned out inside dryer last time. Tested and dryer is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/11/2022
Tried the control board and had no luck. Unit needs new dispenser assembly ordered from Sundberg part number DA97-08680G. Unit inside ice compartment wasnt siliconed so will seal that on return visit to help with ice build up. ; ordrd 1 DA97-08680G (Dispenser assembly)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6670269
Near Saint Paul, MN 55106
Delton
Job Details: 03/11/2022
"Found that belt broke. Replaced belt, tested and dryer now tumbles and is heating and working good.; used 1 341241 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDF535PGR0BB
Near Waconia, MN 55387
Adam
Job Details: 03/11/2022
Customers main complaint was food residue burning on to plates. When through test modes and everything mechanically was working perfectly. Water tested really hard. Also wasnt using a ride aid. Let customer know everything is testing good and I would try different soap like the finish line and also try to run under different cycles
We serviced a
KENMORE WASHER TOP LOAD
Model 110.8268382
Near Minneapolis, MN 55422
Nate
Job Details: 03/11/2022
"Not spinning or draining. Found a bad lid switch. Replaced, works great now. ; used 1 W10820036 (DOOR SWITCH) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF1SS
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Replaced broken door. Works great now.
We serviced a
GE WASHER TOP LOAD
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Unit is a laundry center. Customer says it is shredding rugs and softer blanks and clothing. Per user manual it says to use full water and delicate cycle on for those clothing and she said she is doing those things. I looked for burrs and maybe there are some rough spots on the agitator. Agitator would need to be replaced.Agitator part# wh43x119 is back ordered.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS1
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Found that the washer is not draining and wont advance to spin cycle. FOund that the drain pump filter was clogged with hair/debris. Cleaned out filter, tested and washer now drains and goes into spin cycle. Washer is working good. If problem continues would need to order drain pump assembly.Could not get contact owner since it was rental. Office please collect payment."
We serviced a
LG DRYER- ELECTRIC
Model DLE2512W
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
"The airflow is 20mph behind the electric LG dryer and 17 mph outside. Temps are 190-200 while running. Customer complaint is that it takes a few cycles to dry their clothes. I took dryer apart, it was packed with lint in bulkhead. I vacuumed dryer out, cleaned and oiled roller shafts. Runs at 23 mph now behind dryer. Heating great. If it still doesnt dry clothes, told customer to put their wet clothes in dryer and run it with vent disconnected. To double check and see if that makes a difference."
We serviced a
MAYTAG MICROWAVE
Model MMV5208WW1
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Not heating and shuts off. Replaced bad magnetron. Runs great now and heats great.
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Quoted customer two bulbs. Customer rather try to do it themselves for now or just wait
We serviced a
DCS RANGE- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 03/10/2022
Door was off. Put door back on. Works great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"Basement flooded raw sewage was present 2 1/2 to 3 inches deep. I spoke with Phil he will call the owner.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor and condenser fan running, but evaporator fan not running. Took back panel off, adjusted bracket so that fan blade could spin freely. Runs and cooling great now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF210ANW/XAA
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"unable to diagnose, flooded basement.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor not running. Needed a hard start kit. Replaced, compressor is running great and cooling great now.; used 1 URCO410 (START KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model ksss42qkx00
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit wasnt making ice. Jumper the water valve from ice maker was getting 120v but the valve wouldnt work. Replaced valve and now its filling with water. Ice maker cycle on its own also. Used truck stock w10408179; used 1 W10408179 (VLAVE) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 11020722990
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
Not spinning or advancing drains but doesnt wash. Failed coupler was found along with damaged wires from a mouse. I repaired the wires and replaced the coupler. The washer worked perfectly I ran a ultra clean short wash cycle and watched it transition all the way to spin. ; used 1 285753A (DD COUPLER) from stock
We serviced a
KENMORE DISHWASHER
Model 66513255K114
Near Eden Prairie, MN 55346
Adam
Job Details: 03/10/2022
Unit had a black slime from soap. Ran unit and filled with suds. I cleaned the filter and sump as best I could and recommend on switching to the finish tablets and getting a dishwasher cleaner. Also found a piece of glass in the drain pump. Quoted customer and she rather see if she could get the dishwasher clean enough to keep or just replace unit
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Victoria, MN 55386
Adam
Job Details: 03/10/2022
wouldnt heat at all kept getting the error code 97. Which says lower cooling fan. Did all the test GE recommend all leads to replacing the fan and board on fan. Need to replace fan and board on fan; replaced 1 WB26X23613 (Lower cooling fan) and 1 WB27X23614 (Fan board) and now everything is working great
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near St. Louis Park, MN 55426
Nate
Job Details: 03/10/2022
It cooling. Tried a pro41 but that only got the compressor to run for 5 min. So I put a hard start capacitor on and it ran great for an hour. Its cooling nicely in fridge and freezer. ; used 1 URCO410 (START KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW1
Near Minneapolis, MN 55419
Nate
Job Details: 03/10/2022
"The washers tub was hanging down. It broke off the suspension rod. I replaced the four suspension rods and put on a regular wash cycle, and then a drain and spin. Works great now."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG381LVQ
Near Minneapolis, MN 55407
Adam
Job Details: 03/10/2022
Customer gets a gas smell when using bake. Found the igniter was weak and isnt lighting the gas. So fills with gas. Replaced igniter and now lights right away
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 03/10/2022
"Gets off balance. Replaced bad suspension rods. Ran through a regular cycle and then a drain and spin full of towels, ran great."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
"User interface works intermittently. The buttons have holes in them letting moisture leaking into the UI control board. Unit needs both UI and board to complete the repairs. Please check with autho. W10775980 - UI, WP8270168 - board. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Rogers, MN 55374
Phillip
Job Details: 03/10/2022
The dishwasher wash motor would not come on. If I tapped on the motor really hard it kicked in. The motor is failing. I replaced the wash motor. Its working good now. ; used 1 w11084656 (MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
The ice maker does not work and the water dispenser sometimes works. I found every wire to the bottom of the door is broken. The warranty does not cover the repair. The customer did not want it repaired.
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
"The whole unit was not cooling but fans were running. The compressor would kick in a about a second then shut off. I got 120 the the inverter. I replaced the inverter. After a few minutes the compressor and fans all came on and now it cools. Customer said the ice maker is not working and at one time the water stayed on and they had water all over the floor. Im ordering the valve and ice maker. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock, ordrd 1 WR30X35285 (Ice maker) and 1 WR57X33326 (Water valve)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/10/2022
Found that thermistor is open. Replaced thermistor and it started heating for 10 seconds and shut off. Found that timer contacts are bad. I can wiggle timer and igniter turns on/off as i wiggle timer knob. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10185981 (Timer) and 1 Wp3392519 (Thermistor)
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59N6630SS/AA
Near Minneapolis, MN 55432
Phillip
Job Details: 03/10/2022
I found the convection fan was rubbing on the fan cover. I bent the center out and put washers behind the cover so the fan does not rub on the cover. The customer bought a plan before I came.
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model CER3725AAW
Near Otsego, MN 55301
Phillip
Job Details: 03/10/2022
The customer thought the oven was heating to low. She bought a thermometer and put in the oven. She said after it beeped that it was preheated the temp was 50 degrees low. I took temps at 350 and after recoding the highs and lows I got average temp of 352.348-343-354-360-350-361=352I bumped the temp up to 425 and let it cycle. After several cycles I got a average of 428. Today the oven is working perfectly. I explained to the customer that the store bought thermometers take 20-30 min to show the set temperature. I also instructed where to position the racks and the difference types of cookware and how that can affect the bake time.
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/10/2022
Water is leaking from the floating seal again. I called GE Techline and he just recommended to replace the motor or sump. It looks like the wash motor comes with a new floating seal and clamps. Im ordering the motor and the customer will pay for the part. ; ordrd 1 WD19X25700 (Pump)
We serviced a
LG WALL OVEN- GAS
Model LDG3036ST
Near Minneapolis, MN 55406
Delton
Job Details: 03/10/2022
"Found that both upper and lower ovens igniters were weak and gas not turning on. Customer approved estimate. Replaced igniters, tested and both upper and lower oven preheated and is working good.; used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2701HV
Near West Saint Paul, MN 55118
Delton
Job Details: 03/10/2022
Found that rotor is stripped along with bearing shaft. .; saved tckt
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC5321US/06
Near Monticello, MN 55362
Seth
Job Details: 03/10/2022
I replaced the heater assy. The unit had tripped the hi-limit and the thermostat was ohms were out of the target range. I tested and cleaned the dryer. It is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Minneapolis, MN 55417
Nate
Job Details: 03/09/2022
"Not cooling. Found a giant ice ball in upper right corner of freezer. Evaporator has no frost, compressor is running."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8624AAE
Near Chanhassen, MN 55317
Adam
Job Details: 03/09/2022
Found that unit would only fill with water but wouldnt agitate or spin. Tested the lid switch that was good. There was a secondary micro switch that connects to the lid switch that failed replaced that switch and unit was operating correctly again. Used 3/16 micro switch from truck stock; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
GE RANGE- GAS
Model JGB750EEF3ES
Near Andover, MN 55304
Matt
Job Details: 03/09/2022
"Customer complaint is, STRONG GAS SMELL ONLY WHEN IN USE- COOK TOP IGNITIES ALL BURNERS AT SAME TIME. Inspected and tested. Its normal for all burners to spark at the same time. Cooktop and Oven are working perfectly. Customer just moved in and Im sure the previous owners did some painting. Its probably just burning the paint fumes. Range is operating normal."
We serviced a
MAGIC CHEF RANGE- GAS
Model 3127WTV
Near Eagan, MN 55122
Delton
Job Details: 03/09/2022
"Found that the igniter is weak and wont turn on gas. Customer approved estimate, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP865ZD2N/01
Near Minneapolis, MN 55424
Nate
Job Details: 03/09/2022
Leaking from left front of dishwasher. Found food debris along the left door gasket. Cleaned that off and water stopped dripping. I also found the middle spray arm was stuck. I got it to start spinning. I recommended if it leaks in future to order this arm.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW0
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/09/2022
"Found that the bearings are bad, very noisy and tub will lock up. Wash plate needs to be order and not in stock. Search for part and order washplate wpw10380698 and bearing kit w10435302.Also schedule 2 hours for repair. This is double call, schedule return trip with wo# 53511; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW1
Near Minneapolis, MN 55419
Nate
Job Details: 03/09/2022
"Customer was washing small rug and some clothes, and it banged around and tub dropped. Needs new rod kit. W10780048. Ordered, coming back to install. ; ordrd 1 W10780048 (Rod kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Chaska, MN 55318
Adam
Job Details: 03/09/2022
Unit was pumping the water well enough to spin either top or bottom arm. Unit was full of soap suds also. Ran unit a few to times to remove soap suds and still was getting issue. Unit would need new pump W11032770.
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/09/2022
Found that the igniter was week and was opening the gas to soon and wouldnt light. Replace the igniter and tested a few times. Everything is working properly. Before wouldnt heat at all. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE RANGE- DUAL FUEL
Model GLCS389EQA
Near Ramsey, MN 55303
Matt
Job Details: 03/09/2022
"Customer complaint is, LEFT DOOR PIN FELL OUT (RIVET OF THE BACK HAND DOOR HINGE) DOOR HARD TO OPEN). Inspected and tested. Found the left hinge is broken. Part number 318024722.
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Elk River, MN 55330
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the side air trap assembly was plugged. Cleaned out air trap and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MISSING
Near Plymouth, MN 55442
Phillip
Job Details: 03/09/2022
"The dryer is just over heating when it dries. The air flow is very poor. The flex duct was plugged up. I replaced all the flex with ridgid pipe. The door latch was also bad. I did replace the door latch. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 2 DUCT-90 (DE904 90 ELBOW), 8 DUCT-24 (DP244 24 DUCT), and 1 279570 (LATCH KIT) from stock"
We serviced a
AMANA RANGE- ELECTRIC
Model AER6603SFS0
Near Otsego, MN 55301
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT HOLD CORRECT TEMP. Inspected and tested. Sensor tested good. Oven preheated to 430F and then averaged cycling at about 365F. I recalibrated oven -10F. Otherwise oven was working great. It possible the relay on the board is sticking but was working great for me. to replace."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS0
Near Minneapolis, MN 55406
Nate
Job Details: 03/09/2022
"Latch not working. I replaced the latches, works great now. Customer said they think they paid for full repair already.; saved tckt"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV36J4000EW/A3
Near Minneapolis, MN 55442
Phillip
Job Details: 03/09/2022
I verified the dryer does not heat. I found the heater coil was bad. I replaced the heater and now it drys good. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 03/09/2022
Replaced heater that I diagnosed last time. After replacing cycled dryer for 10 to 15 min watching the temps to make sure the heater was working well. Everything is testing great. The dry vented out the roof so I couldnt check the airflow through the vents. I oiled up all the rollers and cleaned any lint I could get. The dryer is running like a champ now.
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/09/2022
WB27X33125 touch pad/control. Unit was broken on the bottom of the the touch pad control and some of the buttons were not working when trying to press them. Unit needs a new touch control pad. ; ordrd 1 WB27X33125 (Touch panel)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Inver Grove Heights, MN 55077
Delton
Job Details: 03/09/2022
"Found that idler pulley is broken. Customer approved estimate. Replaced idler, tested and dryer is tumbling heating and working good.Customer wants to sign up for the service plan but is at work and i am not sure how much discount she receives for todays repair if they sign up. Please contact customer to have her sign up and collect payment for todays repair with discount. used 1 DE634A (PULLEY) from stock, states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model MGD6600TQ0
Near Minneapolis, MN 55442
Nate
Job Details: 03/09/2022
"Start button doesnt do anything. Found the grey plastic piece that sits behind the control counsel (user interface) is broken. Buttons on user interface are bubbling out, which is why customer had to press harder to get buttons to respond. Needs new grey plastic piece which is connected to counsel. Needs new consul.; saved tckt"
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGW/XAA03
Near Saint Michael, MN 55376
Matt
Job Details: 03/09/2022
"Customer complaint is, STOPPED MID CYCLE AFTER PUT WET CLOTHES IN IT. Inspected and tested. Found the belt was broken. Also the idler pulley was the old style with a bushing. Installed new idler pulley, belt and vacuumed out inside of dryer. Also cleaned and oiled the rollers. Tested dryer and its working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA02
Near Saint Michael, MN 55376
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working and draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model GFG464LVS2
Near Plymouth, MN 55442
Phillip
Job Details: 03/09/2022
I verified the bake burner would not light after the 3 sparks. The way it was acting I was suspicious of the gas valve. After tested I found nothing wrong with the valve. I know the module was bad from what I found last visit. I replaced the module and insulated the bake wire. The bake burner lights up on the first or second spark. The broil is also working good. If it continues it may need the insulated new harness and the gas valve. I did let the customer know that the valve was a concern.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Maple Grove, MN 55311
Phillip
Job Details: 03/09/2022
The customer said the dishes dont get clean. The whole inside of the dishwasher is covered with white calcium. I tested the hot water from the sink and the water is over 20 grains of hardness and Id should be less than 3 grains of hardness. The lower spray arm was caked with calcium and does not spin freely. I replaced the lower spray arm and removed pieces of glass from the filter. I cleaned the filter plate. I ran the dishwasher on a normal cycle. I verified that both spray arms are spinning and the dishwasher is pumping the water good. I found no issues with the dishwasher. The water softener needs to be checked and fixed if broken. I showed the customer how to clean the dishwasher with vinegar after the softener has been fixed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Saint Paul, MN 55123
Delton
Job Details: 03/09/2022
"Customer add on microwave. Found that the latch switch is worn causing short out. Replaced part, tested and microwave turns on and is heating and working good.; used 1 5304509457 (SWITCH HOLDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVS03
Near Rosemount, MN 55068
Delton
Job Details: 03/09/2022
"Found several things that are broken. Dispenser bracket that hold switch in place so it wont dispense water, dispenser spacer for switch, light lens is melted, crisper drawer cracked (see pictures) ice maker and ice arm broke. Cooling is good though.Light lens w11239891; dispenser bracket wp2180226; dispenser spacer wp25834; ice maker wpw10190965; ice arm w11342242; crisper drawer wp188656; ice bucket wpw10312301; saved tckt"
We serviced a
AMANA DRYER- ELECTRIC
Model NGD4655EEW0
Near Plymouth, MN 55447
Nate
Job Details: 03/08/2022
"Not heating. Found a ton of lint inside it, and a bad belt and rollers that werent spinning. Cleaned and oiled rollers, vacuumed out lint, cleaned bulkhead, replaced bad fuse and belt, ran, 2.5 mph outside and temp went from 80 to 235 in 20 seconds. Put on air fluff and told customer not to use until vent is cleaned otherwise fuse will blow.; used 1 661570 (1]), and 1 WP3392519 (THERMAL FUSE) from stock"