We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR
Near Maple Grove, MN 55369
Seth
Job Details: 09/24/2021
FF defrost manufacturing defect was found.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA4587000AWAQ
Near Minneapolis, MN 55443
Seth
Job Details: 09/24/2021
"Customer was getting an error and washing machine would not drain. Upon arrival and inspection I found the washer drain Pump completely failed. I replaced the drain pump and check for obstacles and found none. I reinstalled the washer and tested. The washer one of the sting clamp connectons leaked, I replaced the hose clam the washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DCLR333ET0WW
Near Champlin, MN 55316
Seth
Job Details: 09/24/2021
Customer complains of a squeaking noise and that the dryer is not drying taking multiple cycles. Upon arrival and inspection I found the machine was heavily contaminated with lint the dryer duct was blocked and I had 23 miles an hour of thrust at the back of the unit. This is a townhouse I was unable to verify the vent at the top of the roof. I cleaned it thoroughly there had been a dryer fire inside. I put unit back together and tested its now heating and cycling as it should. Note and let the tenant know not to use unit as it could cause dryer fire in the home.. please send the tenant the following part to help ensure proper ceiling and less lint contamination in the duct WE18X54.; ordrng 1 WE18X54
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KESS908SPS02
Near Eagan, MN 55123
Phil
Job Details: 09/23/2021
The FL burner middle does not work. The middle ring and outer ring do work. The middle of the burner does not work on any settings. Either a relay is bad on the board or the burner is failed. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Phil
Job Details: 09/23/2021
The washer will not drain. They cleaned the filter already. Unit most likely needs a new drain pump. We stock the pump. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826PS3
Near Minneapolis, MN 55419
Nate
Job Details: 09/23/2021
"Lots of frost built up in freezer, dripping into fridge. The door gasket was pulling away. Cleaned, steamed and glued it. Nice seal now. Steamed and Cleaned out freezer, evaporator, air duct between freezer and fresh food, steamed out drain from behind fridge. Drains great now. Runs great. Knob was broken, ordered and shipped new one to customer. ; pckd up 1 240367001 (Control knob)"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LQ0
Near Minnetrista, MN 55375
Phillip
Job Details: 09/23/2021
The dryer would heat for a while then the coils started to fail and not open the valves to let gas through. I replaced the gas coils and now it heats good. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBP79WB1WW
Near Osseo, MN 55311
Seth
Job Details: 09/23/2021
Oven not reaching temperature. Failed to bake element was found. I replaced the Pham bake element and tested the range. It is now fixed; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617STT0
Near Plymouth, MN 55447
Phil
Job Details: 09/23/2021
The power button is really flaky and barely works and unit leaks out the door. Ordered a new power button and door boot. (by FW)
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Maple Grove, MN 55311
Seth
Job Details: 09/23/2021
I replace the failed bottom freezer door seal. The fridge is now repaired. Note; the fridge body is rusty and it may never sell completely on the upper left corner because of this damage. The damage is not covered with his warranty. The customer does not have replacement helper I did the best I could.
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WA37T26G
Near Minneapolis, MN 55417
Nate
Job Details: 09/23/2021
Smells like burning. I ended up finding bad bearings/drive shaft. Everything else checks out good. Quoted customer for it.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model n/a
Near Maple Grove, MN 55311
Seth
Job Details: 09/23/2021
Customers complaint is the garbage disposal does not work. Upon arrival and inspection I found the unit would not turn and it would blow the overload. I removed the bottom panel but could not find a manual auger release or crankshaft. I reinstalled it removed power and removed obstacles from the sink bucket side. I removed three pieces up and then ran disposal. The disposal ran perfect. I ran a whole load of ice through it and a fair amount of water the disposer is now fixed
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Osseo, MN 55311
Seth
Job Details: 09/23/2021
"I replaced the user control board and microwave started behaving as designed. It is now fixed; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model 110.70172
Near Minneapolis, MN 55408
Nate
Job Details: 09/23/2021
"Not running. Checked everything over. Broken belt. Replaced, runs great. Owner couldnt make payment of 104. Will call office to make payment.; used 1 341241 (BELT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Minneapolis, MN 55408
Nate
Job Details: 09/23/2021
"Dishwasher stops after 15 or 20 minutes. The pump circulating well, drain pump works great. Drained it 8 times. Drain line clear. But e24 error. Drain line was down. I looped it up, ran through. 45 minute cycle. Ran all the way through. Runs awesome."
We serviced a
KITCHENAID VENT HOOD
Model KIRD861VSS
Near Minneapolis, MN 55416
Nate
Job Details: 09/23/2021
"We do not service the vents that rise up out of the counter. Please send back to AHS to have another company service it. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6500GV/A3
Near Chaska, MN 55318
Phillip
Job Details: 09/23/2021
I found the idler pulley was bad and the 2 rear rollers would not spin. I cleaned up and oiled the rear rollers and replaced the idler pulley. It sounds better. ; used 1 DE634A (PULLEY) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.730521
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/23/2021
The dryer would tumble but no heat. I found the blower fuse was bad. I replaced the fuse. The customer had cleaned the dryer duct after it stopped heating. The air flow is good. ; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER- GAS
Model MDG9606BWW
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/23/2021
I replaced the door switch. I also replaced the blower wheel because the other one was bad and causing a loud vibration. All tested good ; used 1 33001790 (BLOWER) from stock
We serviced a
GE STACKED WASHER
Model GFWN1100D0WW
Near Plymouth, MN 55446
Phillip
Job Details: 09/23/2021
The front of the gasket is ripped. Im ordering the door gasket. ; ordrd 1 WH08X10064 (Gasket)
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Plymouth, MN 55446
Phillip
Job Details: 09/23/2021
I ran the dishwasher and found nothing wrong with it. I advised the customer to use a different soap and clean it dishwasher magic. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE RANGE- ELECTRIC
Model 665.95802
Near Corcoran, MN 55340
Phillip
Job Details: 09/23/2021
The touch pad that I got was defective. I used the old one because it was working fine and the customer said the oven worked after they reset the power. I replaced the main control board and the latch assembly. Everything tested good. The door locks and it cleans now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW/AA
Near Hopkins, MN 55305
Nate
Job Details: 09/23/2021
"Freezing up bad behind back panel. Has known issue, quoted customer for service kit. They are buying new fridge since its older."
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Nate
Job Details: 09/23/2021
"Dishwasher leaking. Not leaking underneath. Coming from the door area. Both spray arms are separating quite a bit. Causing the leaking. Ordered both spray arms. Customer mentioned that it is not drying either. It has a good heater but the flood sensor was broken. Replaced the flood sensor and reset the thermal cut out and that is good to go after the repair is done.; used 1 WD21X10519 (FLOAT SWITCH) from stock, ordrd 1 WD22X22501 (Upper spray arm) and 1 WD22X26621 (Lower spray arm)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Maple Grove, MN 55311
Seth
Job Details: 09/23/2021
I replaced the failed filter had assembly(not covered). The customer will pay parts and labor. Bill trip charge to WHE. Please call and collect see picture for the customer due amount
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Minneapolis, MN 55446
Seth
Job Details: 09/23/2021
I swapped out the failed sub PCB and you didnt begin now timing but still display did not illuminate. The door would not lock unlock either. I looked into replacing the remaining two control boards spoke with customer. They will replace the washer as one of the two control boards is discontinued and they feel it is not a good repair. no parts used
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9200LT1
Near Apple Valley, MN 55124
Delton
Job Details: 09/23/2021
"Found that thermal fuse was open and not heating. Also found that thermistor is out of range. Replaced thermistor and thermal fuse. Dryer is heating good with vent disconnected i attached vent and heat spiked. Vent attached was crushed, straightened out vent and checked outside vent. Dryer is heating good but I recommended that vent be replaced with rigid venting so it wont crush preventing air flow. Dryer is working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP35001191 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Minneapolis, MN 55445
Seth
Job Details: 09/23/2021
"customer complains that the clothes are not spinning out consistently theyre still too wet to go to the dryer. Upon arrival and inspection I found many stored errors. There was a stuck button error, over suds error, multiple unbalanced load errors, and a long drain error. Customer had a load in so we tested watching it through a drain and spin and it finished well and as designed. I watched it empty and Balance rang and tub looked perfect. I ran through a UI console test and all the buttons worked and function as designed. I advise the customer to watch her load size and even out the load and drain and spin when it wont complete of its own accord."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Maple Grove, MN 55369
Seth
Job Details: 09/23/2021
Customer complains that icemaker is not working. Upon arrival and inspection I found temperatures in the fridge for abnormally high. The ice room where the icemaker is contained was between 25 and 30?F. Freezer temperatures range between 10?F and 15. Failed sealed system.
We serviced a
GE DISHWASHER
Model GDF510PSM0SS
Near Otsego, MN 55330
Matt
Job Details: 09/23/2021
"Customer complaint is, ROTATING ELEMENT ON TOP ROW WAS PULLED OFF BY KIDS. Inspected and found the middle spray arm had broken and fallen off. Customer is going to order and replace the spray arm themselves."
We serviced a
WHIRLPOOL DISHWASHER
Model DU890SWLQ0
Near Monticello, MN 55362
Matt
Job Details: 09/23/2021
"Customer complaint is, NOT DRAINING. Inspected and found the garbage disposal had just been replaced and the plug was still in. Punched out plug and tested dishwasher. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS1
Near Apple Valley, MN 55124
Delton
Job Details: 09/23/2021
"Found that bake element wires were not plugged. Attached wires, tested and bake element now heats and is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KSCA
Near Burnsville, MN 55306
Delton
Job Details: 09/23/2021
Lots of frost build up inside freezer. Found that wire basket was not inserted correctly and preventing freezer door from closing; so warm air getting in and creating the frost. I aligned wire basket and cleaned out big ice chunks. Door now closes and is sealing. I suggested to customer to get rid of all the frost is to let let fridge defrost for 24 hours with doors open then itll be back to normal.
We serviced a
GE DRYER- ELECTRIC
Model GFDR480EF1WW
Near Big Lake, MN 55309
Matt
Job Details: 09/23/2021
"Customer complaint is, HAS POWER BUT WON'T START, JUST BUZZES. Inspected and tested. Found the board is fried. Needs a new board. Part on order. ; ordrd 1 WE04X23220 (Main board)"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS75QS1
Near Eden Prairie, MN 55347
Delton
Job Details: 09/23/2021
"Replaced dispenser module, tested and ice and water now dispense and is working good.; pckd up 1 242100018 (Dispenser module)"
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55122
Delton
Job Details: 09/23/2021
"Replaced door seal, tested and did not find any leaks. Dishwasher is working good."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4600VQ1
Near Eagan, MN 55122
Delton
Job Details: 09/23/2021
Found that transmission is bad as it slightly agitating when washer is in spin mode causing clothes not to spin out well and wearing out the clutch. Customer declined and will purchase new washer.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Elk River, MN 55330
Matt
Job Details: 09/23/2021
"Customer complaint is, WON'T WORK, DID LOAD DAY BEFORE AND IT WAS FINE. Inspected and tested. Found the board has 120, but its dead and not responding. Needs a new control board. Quoted customer to install new board. "
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A201
Near Rogers, MN 55374
Matt
Job Details: 09/23/2021
"Customer complaint is, BANGING WHEN THE DRUM IS SPINNING. Inspected and tested. Found that when it goes into a spin, its shaking and sometimes stops and starts over. The rear spider/bearing is starting to fail. "
We serviced a
GE REFRIGERATOR
Model PFE27KSDASS
Near Saint Michael, MN 55376
Matt
Job Details: 09/23/2021
"Customer complaint is, FRIDGE NOT COOLING, FREEZER IS FINE. Inspected and tested. Found the FF evaporator fan has failed. Quoted customer $300. to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is now fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Albertville, MN 55301
Phillip
Job Details: 09/23/2021
The said water leaks out from the bottom of the door. When I arrived I found some standing water inside. I pressed the cancel button and all the water drained out. I filled and drained the dishwasher 5 times and it drained every time. I ran a test cycle and there was no error codes. I ran it through test modes and everything is working. The vent cover is missing. The customer said it fell off and got melted. I gave the customer the part number so she can order it and replace it.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Burnsville, MN 55306
Delton
Job Details: 09/22/2021
"Found that transmission is bad, along with wash plate is stripped. Ordering parts for gearcase replacement and rescheduling.; ordrd 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10752283 (Washplate) and 1 W11481722 (Actuactor) and 1 W10528947 (Hub)"
We serviced a
LG REFRIGERATOR
Model LFXS28968D/00
Near Apple Valley, MN 55124
Delton
Job Details: 09/22/2021
"Refrigerator not cooling at all, room temperature. Found that compressor is bad. Needs sealed system repair (standard LG compressor failure). Call into autho.; saved tckt"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Minneapolis, MN 55412
Nate
Job Details: 09/22/2021
Washer not progressing through cycle. Replaced bad mcu. Put on express wash. Went through wash. Runs great now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Brooklyn Park, MN 55445
Seth
Job Details: 09/22/2021
"Not heating and loud. Failed magnetron, I quoted oem and generic."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, DISPLAY BOARD SHUTS OFF MID CYCLE, RESET AND WILL USUALLY QUIT AGAIN. Inspected and tested. I ran the washer for over 25 minutes and it was working great. The main board is the most commonly replaced board on this washer. Quoted customer to install new board. Customer approved repairs. Im going to order the display board just in case. I ran the washer through a complete quick wash cycle and it never failed. Started it on a normal cycle and watched it for almost 25 minutes and it never failed. Customer approved installing main board even though Im not a 100 percent sure thats the problem because it never failed for me. Installed main board and tested. Washer is working great for me."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9400SU01
Near Big Lake, MN 55309
Phil
Job Details: 09/22/2021
The door boot has a big chunk missing. Ordered new door boot. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.277316
Near Minneapolis, MN 55416
Nate
Job Details: 09/22/2021
Washer is not spinning. Its extremely rusted underneath and either needs a new drive block or transmission. Confirmed everything else is good. Quoted customer for both and told them its most likely one or the other but possibly both. Either way given how rusty it is and how old it is they are going to buy a new one.
We serviced a
GE REFRIGERATOR
Model DSF25KGTABG
Near Elk River, MN 55330
Phil
Job Details: 09/22/2021
The fan is noisy in the freezer. Part number is WR60X10185 and is stocked. (by FW)
We serviced a
LG REFRIGERATOR
Model LSXS26326B/01
Near Big Lake, MN 55309
Phil
Job Details: 09/22/2021
The Linear compressor has failed and the unit is blowing air but is not cooling at all. They are going to call LG and see if they can get the compressor replaced for free. (by FW)
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 09/22/2021
Installed service kit because of it suffering from known issue in service bulletin. Runs great now.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDR8895AAS
Near Eagan, MN 55123
Delton
Job Details: 09/22/2021
"Replaced lower oven bake element, tested and oven preheated and is heating. Oven is working good."
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Chanhassen, MN 55317
Phillip
Job Details: 09/22/2021
Verified that the left cable was broken. I replaced both cables.
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG81468AAE
Near Champlin, MN 55316
Seth
Job Details: 09/22/2021
"Failed idler and belt was replaced. I tested the dryer it is now fixed ; used 1 WP6-3037050 (IDLER PULLEY), and 1 WPY312959 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model G2IXEFMWS01
Near Eagan, MN 55122
Delton
Job Details: 09/22/2021
"When i initially got here compressor was running but evaporator fan was not. After i started taking back evap cover off fan start up and is running. Evaporator drain tube was clogged and iced over causing vents to be frozen over and not cooling. Needs heat probe and defrosted. Customer approved estimate. I defrosted and added heat probe to get cooling as i order evaporator fan motor. Ordering parts and rescheduling.; used 1 819043 (DRAIN HEAT PROBE) from stock, ordrd 1 Wpw10189703 (Evaporator fan motor)"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29272
Near Eden Prairie, MN 55344
Delton
Job Details: 09/22/2021
Getting small black flakes which is from excess soap and gunk build up. I suggested to run many cleaning cycles with washer cleaners and should eventually dissipate. Otherwise would need to put whole tub apart and manually clean it. Customer will do clean cycles.Mechanically washer itself is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, FRIDGE NOT COOLING, FREEZER SEEMS FINE. Customer said the FF temperatures are fluctuating a lot and not staying consistently cold. Inspected and tested. Found the FF compartment was only 40F and the freezer was 5F. Ran refrigerator through service diagnostics and everything tested good. Disassembled both evaporators and there wasnt any frost on the FF evaporator and the freezer evaporator had very little. Watched evaporators for a while and neither of them frosted over more than about 25 percent. The sealed system has failed. Customer is going to call Whirlpool."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6700FE1
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the washer had a E41 error. Door lock has failed. Installed new door lock and tested. Washer is working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG627UTT0
Near Maple Grove, MN 55369
Seth
Job Details: 09/22/2021
"Dryer is loud. Failed blower was found. I quoted customer and tried to reschedule for repair but she became agitated, argumentative, condescending, belligerent, and unmanageable. I refused service I will not go back to the site or this location. The contact/decision maker on site made it an unsafe work environment.; O-emld tckt"
We serviced a
AMANA RANGE- GAS
Model AGR5715QDW
Near Elk River, MN 55330
Matt
Job Details: 09/22/2021
"Customer complaint is, OVEN WONT REACH TEMP. Inspected and tested. Oven is heating great. I watched oven cycle for over 40 minutes and it was working great the whole time. I even tried 400F and it was working great. Oven is operating normal for me."
We serviced a
GE DRYER- GAS
Model GTDP300GM0WS
Near Eden Prairie, MN 55347
Delton
Job Details: 09/22/2021
Found that gas coils are bad an not turning on gas. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW1
Near Minneapolis, MN 55428
Seth
Job Details: 09/22/2021
The dryer is not heating because the exhaust is blocked , the cust needs to have the vent cleaned.
We serviced a
SAMSUNG STACKED WASHER
Model WF350ANW/XAA
Near Minneapolis, MN 55424
Nate
Job Details: 09/22/2021
Not draining. Confirmed a bad pump. Also bearing going bad. Customer will be buying a new washer as this is 11 years old and needed repairs are expensive.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC51IS5
Near Osseo, MN 55311
Seth
Job Details: 09/22/2021
Refrigerator and freezer get warm. Customer will power cycle the unit and it will typically begin cooling. I found two service bulletins for this make and serial number. They re-designed the air tower and there is an obvious defrost issue due to bad software. Spoke with customer if he wants repair he will reach out to us.
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Osseo, MN 55311
Seth
Job Details: 09/22/2021
Burned control board. Power shut off at the breaker. Part is on order.; pckd up 1 WPW10084141 (Pcb)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BW2
Near Rogers, MN 55374
Matt
Job Details: 09/22/2021
"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. ; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WPW10535778 (Door seal)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE300VW11
Near Saint Michael, MN 55376
Matt
Job Details: 09/22/2021
"Customer complaint is, ERROR CODE F70, JUST BEEPS. Inspected and tested. Found the bearing has failed and its grinding when the drum spins. Also the main board has failed. Washer needs to be replaced."
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Seth
Job Details: 09/22/2021
Dryer does not tumble. I found the motor is found and will need to be replaced. Part is on order.; pckd up 1 D511629P (Motor) and 1 56000 (Blower)
We serviced a
GE REFRIGERATOR
Model GSS20IEPHBB
Near Otsego, MN 55301
Matt
Job Details: 09/22/2021
"Customer complaint is, FREEZER NO FREEZING- FRIDGE TOP PART NO COOL- BOTTOM PART OF FRIDGE FREEZES FOOD. Inspected and found the evaporator fan has failed. I defrosted evaporator and watched it frost back over and after 20 minutes it was only frosted over about 50 percent. Sealed system is failing. I installed new evaporator fan, but told the customer that they will need to replace the refrigerator next time they have problems and not call it in because there not going to cover any more repairs on this refrigerator. ; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
MAYTAG WALL OVEN- ELECT
Model MMW9730AS00
Near Chaska, MN 55318
Phillip
Job Details: 09/22/2021
The microwave lights do not work and the cooling fan does not work. I replaced the microwave control board. Everything is working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
The control board was the wrong one. I ordered another kit. ; ordrd 1 W10818296 (Board kit) and 1 W10818296 (Board kit)
We serviced a
HOTPOINT DISHWASHER
Model HDA3540N20S
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
The dishwasher was dead. I found a switch on the wall that powers the dishwasher. The switch was off. I turned the switch on and now it works.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/22/2021
Soap scum building up in the outer drum. I showed the customer where the soap scum was. I advised her to clean it several times with dishwasher detergent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25DQXBW00
Near Osseo, MN 55311
Phillip
Job Details: 09/22/2021
The fresh food section is not cooling well. I found the evaporator has a low frost pattern. The system uses r12. I advised the customer to buy a new fridge.
We serviced a
LG DISHWASHER
Model LDS5774ST
Near Burnsville, MN 55337
Delton
Job Details: 09/22/2021
"Found that dishwasher drain pump is bad. Customer approved estimate. Replaced dishwasher, tested and dishwasher now drains and is working good.; pckd up 1 Abq73503004 (Drain pump)"
We serviced a
BOSCH MICROWAVE
Model HMC80252UC/03
Near Edina, MN 55410
Nate
Job Details: 09/22/2021
"Dead. Found a bad fuse. Replaced, runs and heats great now. Most likely happened from slamming door.; used 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
GE DISHWASHER
Model PDT760SIF0II
Near Minneapolis, MN 55426
Nate
Job Details: 09/22/2021
"Not drying dishes and has a broken detergent dispenser. Found dispenser at V and V. DW can you please order that WD12X21055 and call customer to schedule return visit for repair? Quoted customer for flood sensor (its bad) heater tested good, and the detergent dispenser. ; ordrd 1 WD21X10519 (Flood sensor)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Plymouth, MN 55446
Nate
Job Details: 09/22/2021
"Customer said a few times the dishwasher has stopped and flashes a light, usually 5 or 6 minutes into the cycle. But one time an hour into it. When I try and jiggle the door while its running, it doesnt stop. The lock seems good. I cant get it to fail for me. Ran for one hour, no error codes. Customer said they were pressing reset but not closing the door after. Runs great."
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Osseo, MN 55311
Phillip
Job Details: 09/22/2021
The light and exhaust fan buttons are broken. It needs a new panel WB07X10972. The panel is no longer available and its real expensive. The customer will buy a new microwave.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Big Lake, MN 55309
Matt
Job Details: 09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING, KEEP HAVING TO CHIP THE ICE OUT. Inspected and found the ice maker is a ball of ice. This is a known issue with this refrigerator. Installed new ice maker kit and tested. Ice maker is now fixed. I found the copper line on the back of the refrigerator for the house supply was not even tightened down onto the refrigerator line. Showed customer and he shut off the water and is going to take care of it."
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Phil
Job Details: 09/20/2021
The dishwasher sounds like it is leaking a couple cups of water per cycle. I did not have the customer run the unit. (by FW)
We serviced a
GE MICROWAVE
Model LVM1750SM1SS
Near Excelsior, MN 55331
Phil
Job Details: 09/20/2021
Several buttons do not work. Unit needs a new touchpad. Part number is WB07X11059 (by FW)
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Eagan, MN 55122
Phil
Job Details: 09/20/2021
The metal guard on the lower spray arm is not clipping on tightly. The lower spray arm needs to be replaced. (by FW)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Maple Grove, MN 55369
Seth
Job Details: 09/20/2021
Circulation pump failed. I quoted replacement of the pump only. They will call and let us know if they want to move forward.
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Big Lake, MN 55309
Phil
Job Details: 09/20/2021
The icemaker is jammed up and the fill tube is all frozen up. We stock this icemaker and water valve. wr30x10093 and wr57x33326 (by FW)
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5500SS
Near Minneapolis, MN 55407
Nate
Job Details: 09/20/2021
Valve was broken for rear right. Replaced the broken valve and tube. All works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLDB998CC0
Near Champlin, MN 55316
Seth
Job Details: 09/20/2021
"Hole in tub leaking, no repairs possible."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QB1
Near Minneapolis, MN 55429
Seth
Job Details: 09/20/2021
Leaking. Blocked drain took 5 minutes no labor charge. If we need to come back for drripping we will purchase we will charge L14 plus parts.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.867627
Near Eagan, MN 55122
Delton
Job Details: 09/20/2021
"Found that the control board had burnt off solder joint. It was pretty burnt but customer approved estimate to try and solder it as it was much cheaper than new board. Soldered joint, tested and dryer turns on and is heating and working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5821SW0
Near Waconia, MN 55387
Phillip
Job Details: 09/20/2021
"I found the drum rollers had failed, one completely fell apart. The idler pulley did not spin well. I replaced the rollers and idler pulley. I checked the customer air flow and it was very poor. I advised the customer to not use the dryer until they get it cleaned. I first advised the customer to call a dryer duct cleaner or they can buy a brush from a store to clean it. I warned them that if they use it it can cause fires or pop a fuse on the dryer. ; used 1 349241T (), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
MAYTAG STACKED DRYER
Model LSE7806ACQ
Near Minneapolis, MN 55436
Nate
Job Details: 09/20/2021
High limit fuse blew. Customer will have vent cleaned and Ill return with the fuse on 10/4.; ordrd 1 WP303396 (High limit thermostat)
We serviced a
SAMSUNG RANGE- GAS
Model NX5889500WS/AA
Near Minneapolis, MN 55422
Seth
Job Details: 09/20/2021
No power to the UI Console. Failed TCO underneath the Cook top was found. I replaced it with a generic that was within 5?C since oem was not available(COVID-19). The customer okayed this repair. The range is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.975862
Near Minneapolis, MN 55436
Nate
Job Details: 09/20/2021
Dryer heats awesome and is 28.3 mph airflow behind dryer. 6.8 outside. Customer will have vent cleaned.
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Minneapolis, MN 55446
Seth
Job Details: 09/20/2021
Fridge was not cooling. Compressor was not running. Voltage was at inverter control board and compressor compressor did not run. I replaced the compressor control board and you need began to call. I watched it and temperature dropped 5 to 7? in the time I was buttoning up. The refrigerator is now fixed. I Advised the customer to give it 24 hours to see it come down to the typical temperatures they are used to to..; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
GE DRYER- GAS
Model GTDP490GD4WS
Near Maple Grove, MN 55311
Seth
Job Details: 09/20/2021
"Failed knob because the timer has failed. Parts on order.; ordrd 1 WE4M527 (54.52), pckd up 1 WE01X20380 (Knob)"
We serviced a
GE DISHWASHER
Model CDT836P2M5S ONE
Near Plymouth, MN 55446
Seth
Job Details: 09/20/2021
"Leaking. Missing vent cap Quote sent to customer via text ; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF362LXTQ2
Near Big Lake, MN 55309
Matt
Job Details: 09/20/2021
"Customer complaint is, BROILER NOT WORKING AND NOT GETTING TO SET TEMP FOR BAKE. Inspected and tested. Found the broil relay on the board was fried. Installed new board and tested. Oven is working great. Oven is now fixed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3911QW0
Near Rogers, MN 55374
Matt
Job Details: 09/20/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Part on order. ; ordrd 1 5304504885 (Pressure sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Saint Michael, MN 55376
Matt
Job Details: 09/20/2021
"Customer complaint is, ICE MAKER NOT WORKING. This is a Frigidaire refrigerator, not Samsung. Inspected and found this is the refrigerator with the ice ball on the back of the refrigerator. This is a manufacturer defect, theres no fix for this. Customer is going to replace the refrigerator."
We serviced a
SAMSUNG DRYER- GAS
Model DVG52M7750W/A3
Near Saint Michael, MN 55376
Matt
Job Details: 09/20/2021
"Customer complaint is, DRYER CONTINUES TO RUN EVEN WHEN ITS SHUT OFF UNLESS THE DOOR IS OPEN. Inspected and tested. Found the motor relay on the board was stuck on. Dana quoted customer to install new board. Customer approved repairs. Installed new board and tested. Dryer is working great. Dryer is now fixed."