We serviced a
LIEBHERR++ REFRIGERATOR
Model 0929151-03
Near Saint Paul, MN 55102
Delton
Job Details: 08/25/2023
Frost build up in back of freezer. Need to relocate sensor from bottom coils to top coils. Red fan on display was just a reminder to clean air filter. I reset fan but needs to defrost evaporator. Informed csutomer to defrost it and reschedule.; schdld next appmnt for 8/30 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eden Prairie, MN 55346
Adam
Job Details: 08/25/2023
"Unit not washing. Unit drains heats and fills. But never runs. The control board is sending out 106volts (which should be a little bit high but have seeming more and more at different voltage)to the motor but the motor isnt doing anything we have a bad motor. W11460945 motor assembly. Also order please control board W11462458. The top of the unit is starting to come up and its hard to press the buttons sometimes. W11460908 see photos to see if covered. ; snapped 4 QuickPics, states that autho needed"
We serviced a
BEKO DRYER STACKED++
Model BDV7200X
Near Mound, MN 55364
Adam
Job Details: 08/25/2023
Display is dead. Customer hardly uses this unit its an extra one down stairs. They were using and died and couldnt turn on. Did hard resets. Checked voltage at outlet we got 240. Removed the top we are getting power to the board but nothing. Unit needs a new board. Customer is going to call Beko and see if they can get it cover. Part is available at Marcone part number 2975774704. Customer will call us after talking to Beko ; snapped 1 QuickPics
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS117TW01
Near Maple Plain, MN 55359
Adam
Job Details: 08/25/2023
Unit making loud noise when tumbling. Disassembled unit. Found the rollers are good. Idler is good. Felt all good and nothing inside. Found the blower wheel is damaged. I dont see anything inside the blower housing. Must have blown out. Will need a new blower wheel. Looks like the part number is D510139P; ordrd 1 D510139P (Blower)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Otsego, MN 55330
Matt
Job Details: 08/25/2023
"Customer complaint is, F6E1 ERROR. Inspected and tested. Found the main board is fried. Quoted customer $476. to install new board. Customer approved repairs. Part on order. ; ordrd 1 W11543996 (Main board)"
We serviced a
DANBY FREEZER
Model DUFM085A4WDD-6
Near Saint Paul, MN 55116
Delton
Job Details: 08/25/2023
Customer said that when it was delivered they plugged i in and did not power on. But after awhile the compressor turned on. As im here compressor is running and one of the shelves is getting a frost pattern. I informed her to know for sure we will need to leave it plugged in over the weekend and customer will take readings of temperature once or twice a day and document that.Office: call back Monday and check with customer that the freezer is keeping temperatureThis was a new delivery (a replacement for her other Danby that had issues); saved tckt
We serviced a
BEKO FREEZER
Model BFFD3624XSS
Near Saint Paul, MN 55116
Delton
Job Details: 08/25/2023
UI is dead an non responsive. Also the freezer door wont close and the wires getting pinched. Called tech support and when i was move it the UI it comes back on. I dont know if its the control board or the UI that is bad. so im ordering both parts for that issue.UI is working right now as im here and drawer is closing so fridge will work until we can get back with parts.Control board shows not in stock. Please order parts and reschedule customer.Control board 5976549501; UI 5914120200; freezer rail 5832510100; saved tckt
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Saint Michael, MN 55376
Phillip
Job Details: 08/24/2023
"When the microwave starts right away, the circuit breaker will trip. I removed the door latch assembly and I found the monitors which was defective. I gave the customer the quote and then replaced the latch assembly and all three door switches. I tested the microwave again and now its working and heating good.
We serviced a
WHIRLPOOL DRYER
Model MDE17MNAYW1
Near Minneapolis, MN 55401
Nate
Job Details: 08/24/2023
Just hums when you press start. No restrictions on drum. They want to clean it and see if not having lint and dog hair on motor stops it from over heating. When I got here it started fine. Quoted for new motor. They will clean and then go from there. They said they would replace the dryer if cleaning the lint doesnt fix the issue.
We serviced a
GE WASHER
Model GTW220ACK3WW
Near Saint Michael, MN 55376
Phillip
Job Details: 08/24/2023
The washer would not agitate or spin. I tipped the washer back and found the belt was shredded and wrapped around the motor shaft. I removed the damaged belt and then gave the customer quote for replacing the belt. I replaced the belt and ran the firmware update. I tested the washer and its working good.
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Excelsior, MN 55331
Adam
Job Details: 08/24/2023
Disassembled dryer and found the idler was siezed. Replaced idler with repair kit. Once all installed did a clean up and maintenance. This unit has cabinets built around so have to pull washer to hook up dryer vent. Also reattach and tapped vents. Reassembled and unit is heating around 180 and venting out the back of dryer 26 mph.
We serviced a
SAMSUNG DRYER
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 08/24/2023
When the dryer runs, it's loud. I found the front rollers were bad. I replaced the 2 front rollers with the kit. The dryer sounds good now.
We serviced a
GE REFRIGERATOR
Model GFD28GYNCFS
Near Champlin, MN 55316
Phillip
Job Details: 08/24/2023
The customer complaint was the fresh food lights are not working and the door alarm keeps going off. Today the lights are on and working and the display is not flashing the alarm. The customer also said the fresh food temps have been warmer than normal but its set to 34. He said the temps have been 38-40. I placed the my thermal couple in the fresh food and waited 15 minutes to take temps. While I waited to hooked up the Newfi tool to get codes. The most recent fault detected was for the fresh food doors open for more than 60 minutes 3 days ago. I cleared the codes and ran the firmware update. The fresh food temp was stabilized around the low 35s. I ran the firmware update and cleared codes. I ran the fans and the fans are working good as well.
We serviced a
GE REFRIGERATOR
Model GSS20IBMBWW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/24/2023
The freezer is cooling fine but very little air is getting into the fresh food. I found the evaporator is on and running but runs very slowly. I plugged in the new fan its the same thing. I pulled it out and replaced the main board. Now the fan is running on high. I verified when I shut the refrigerator food the damper vent opens and I get cold air into the refrigerator.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Big Lake, MN 55309
Matt
Job Details: 08/24/2023
"Customer complaint is, DEAD. Inspected and tested. Found the main board is fried. Customer approved repairs. Installed new main board and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Hopkins, MN 55305
Adam
Job Details: 08/24/2023
Unit leaking on the floor. Found there is a sheet of ice on the bottom of freezer. Found the ice dam is in the defrost drain. Steamed out ice dam and cleaned up water mess. Pulled fridge out then removed duck bell for the drain and the water cleared. Opened up the duck bell more and reassembled. Cleaned the floor for the customer behind the fridge. Unit is working properly now.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3056KFH
Near Minneapolis, MN 55409
Nate
Job Details: 08/24/2023
"Customer accidentally put a plastic container in the oven. Melted plastic went all over the racks and the bottom of the oven, and then down on the bottom pan by the ignitor. Took everything out, cleaned it all off in a tub outside with simple green and wire brushes. Spent an hour cleaning it. Put it back together and ran it to 350, there are some chemical smells but that will burn off over time.
We serviced a
BOSCH REFRIGERATOR
Model B36CD50SNB/06
Near Clear Lake, MN 55319
Matt
Job Details: 08/24/2023
"Customer complaint is, REPLACED WATER FILTER, NOT GIVING ICE OR WATER AND DISPLAY IS OUT. Inspected and tested. The front dispenser display is dead and the change filter light is not resetting. I tried power cycling and still not working. I found that the customer had turned off the ice and water by holding the lock and light buttons together. We turned it back on and now the dispenser is working and the change filter light is reset. Everything is working normal now."
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model COMPACT-P-41
Near Minneapolis, MN 55412
Nate
Job Details: 08/24/2023
"Not working. Found some metal and other debris wedged in disposal. Cleaned it out, runs great now."
We serviced a
SAMSUNG DRYER
Model DVE250M7450W/A3
Near Saint Paul, MN 55104
Delton
Job Details: 08/24/2023
"Found that the heating element is bad. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up, tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Saint Paul, MN 55105
Delton
Job Details: 08/24/2023
"Found that the belt broke and idler pulley is worn. Customer approved estimate to replace with repair kit. Replaced rollers, pulley and belt. Tested and dryer is tumbling and heating good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM3
Near Osseo, MN 55311
Phillip
Job Details: 08/24/2023
"The customer complaint is the dishwasher does not dry the dishes. I put into diagnostics and I got 3 fault codes. The first one was 1-1 faulty pilot relay, 7-1 not hearing, and 6-6 incoming water to cold. The 1-1 was the most recent. I ran the auto test and the dishwasher is heating. I removed the main board and found one of the capacitors is popped. I replaced the 1000 6.3 volt capacitor.
We serviced a
FRIGIDAIRE RANGE
Model CFGFL87GSA
Near Minneapolis, MN 55412
Nate
Job Details: 08/24/2023
"Theres a loud poof when you bake. Also, it seems to run 20 degrees too cool. And the front left burner doesnt ignite. I cleaned up the burner and now it ignites great. Replaced a bad bake ignitor, and now it ignites and heats great (up to temp) without a poof.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Sauk Rapids, MN 56379
Matt
Job Details: 08/24/2023
"Customer complaint is, NOT DRYING THE CLOTHES. Inspected and tested. Started dryer on a timed dry high heat cycle and heat spiked to 270F before I shut it off. I disconnected vent from back of dryer and now heat is cycling between 210F and 120F and airflow on back of dryer is 35mph. The vent is the problem. It vents out the second story so I cant check airflow on outside of house. I called the customer and let them know and advised tenants to not use dryer until vent gets cleaned."
We serviced a
AMANA REFRIGERATOR
Model ARS8265BW
Near St. Cloud, MN 56301
Matt
Job Details: 08/24/2023
"Customer complaint is, LEAKING ON THE FLOOR... NOTICED LAST FRIDAY AND ITS GETTING WORSE. Customer had refrigerator unplugged and it was room temperature. Inspected and tested. Found the primary water valve is cracked and leaking. Customer approved repairs. Installed new primary valve and tested. No more leaks. Refrigerator is now fixed."
We serviced a
MAYTAG WASHER STACKED++
Model MHWC7500YW0
Near St. Cloud, MN 56301
Matt
Job Details: 08/24/2023
"Customer complaint is, AT END OF CYCLE THE CLOTHES ARE SOAKED OR SOAPY, SOMETIMES IT LEAKS, AND INTERMITTENTLY DOESNT TURN ON. Inspected and tested. Washer turned on every time and started while testing. Washer is squealing in a spin and the bottom left corner is rotting out. I advised customer to run smaller loads and replace washer if it keeps not spinning out the clothes.
We serviced a
BEKO DISHWASHER
Model DUT25401W
Near Cottage Grove, MN 55016
Delton
Job Details: 08/24/2023
"Found that there was broken plastic stuck in drain pump causing it not to drain and leaked. Removed debris, tested and dishwasher now drains and is working good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Medina, MN 55340
Adam
Job Details: 08/24/2023
Customers complaint makes loud noises during spin. Spinning by hand I can hear the growl of the gearcase. Put in spin and it just got louder. Needs a new gearcase. Quoted blue book. Customer approved. Ordered part and rescheduled ; ordrng 1 W11449841 (TRANSMISSION / GEARCASE)
We serviced a
VIKING++ REFRIGERATOR
Model VCFF036FF
Near Long Lake, MN 55356
Adam
Job Details: 08/24/2023
Unit not making ice. Customer replaced icemaker. Its whirlpool so jumped to start harvest. Harvested good but never kicked on the water valve. Needs pulled out fridge on protective mat. Jumped the ice maker water valve but nothing valve has failed. Valve is the same as a whirlpool valve. Quoted blue book for whirlpool valve. Customer approved. Ordered part and reached ; ordrng 1 WP67006531 (I/M VALVE - DOUBLE COIL)
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Lakeville, MN 55044
Delton
Job Details: 08/24/2023
"When i got here dishwasher turns on and starts cycle. I pulled out dishwasher and did find some water that was in drip pan but after 30 minutes of dishwasher filling, draining and running. I dont see any leaks and no water filling up drip pan. Not sure what caused the leak and its not leaking from the section i was out last tine for.dishwasher is working good and no leaks as im here.Left it running and informed customer that I would have the office call back tomorrow to make sure the error isnt back and dishwasher is running good.Call number 661-205-7307 (in-laws are at the house) and they will run it couple of times to make sure.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Elk River, MN 55330
Phillip
Job Details: 08/24/2023
Water is leaking from the bottom. I found the drain hose where it connected to the pump is cracked and leaking. The drain pump is also loud. Im ordering both the drain hose and drain pump. Drain pump ABQ73503002Drain hose AEM69493808; ordrd 1 ABQ73503004 (Drain pump) and 1 AEM69493808 (Hose drain)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHD2250TS8
Near Minneapolis, MN 55431
Delton
Job Details: 08/24/2023
"Squaretrade sent evaporator fan motor, control board, freezer thermistor, evaporator heating element. I replaced all parts but the heating element because that makes no sense to send that part for crisper drawer freezing and evaporator is clear, heater element has been working.Tested and all fucntions are working.Its the bottom crisper drawer that the is freezing cheeses and other items.I informed customer that time will tell and they will call back if food is still freezing.Please mark all items as used so I dont want to have to spend time to send back the part.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GNE29GSKGSS
Near Minneapolis, MN 55437
Delton
Job Details: 08/24/2023
Door switches are bad and not turning light off so the door open alarm goes off even when door is shut. They approved estimate. Ordering part and rescheduling.; ordrd 2 Wr23x29161 (Door switches)s
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Chaska, MN 55318
Adam
Job Details: 08/24/2023
Unit leaking out the front. Went into test mode and testing the valves unit started to leak right out the front. Needs a new dispenser drawer. 5304514792. Quoted customer blue book and rescheduled. ; ordrd 1 5304514792 (Drawer)
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Minneapolis, MN 55407
Delton
Job Details: 08/24/2023
Found that the turbidity sensor is bad. Reading shows it is 200 degrees all the time. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wd21x10494 (Turbidity sensor)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Minneapolis, MN 55445
Phillip
Job Details: 08/24/2023
When it goes into the basket just slips on the shaft. I found the splutch is worn down and the splines in the gear case shaft are worn down. It will need a new gear case and splutch. I quoted the customer and she agreed to the repair. ; ordrd 1 W11454738 (TRANSMISSION / GEARCASE) and 1 W10528947 (SPLUTCH ASSY)
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Hopkins, MN 55343
Adam
Job Details: 08/24/2023
Unit making loud noise from the compressor unit is cooling properly just making noise. There is a service bulletin for this issue and will need 4896853600 inverter. Quoted customer. His partner wasnt there to talk about it so will call back and let us know. Looks like Marcone has the part. All fans sound good just the compressor making the noise. ; snapped 2 QuickPics
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Minneapolis, MN 55427
Adam
Job Details: 08/24/2023
"Customer said unit leaking out left front. Checked over the boot, hoses. No evidence. Tested all water valves nothing. Drained unit multiple times checking the hoses and drain. Nothing. Filling one more time and started to leak out the dispenser. Will need dispenser assembly DC97-21483A. Looks like it might be discontinued. Please verify and quote customer ; snapped 1 QuickPics, states that autho needed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sauk Rapids, MN 56379
Matt
Job Details: 08/24/2023
"Customer complaint is, TAKES MULTIPLE CYCLES TO DRY A LOAD. Inspected and tested. Dryer sounds crunchy when running. I found a rock in between the drum and seal. Removed rock and started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F. Airflow on outside of house is only 9mph. Airflow on back of dryer is 38mph and with vent disconnected the dryer is cycling between 190F 110F. I pulled dryer out and cleaned vent from inside and outside 2 times and now airflow is 14mph and heat is cycling between 210F and 115F with vent connected. This is a really long vent with multiple 90 degree elbows. It looks like this is the best its going to be because of the long vent. I called Nancy and explained everything to her. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSS25GMHPCES
Near Corcoran, MN 55340
Phillip
Job Details: 08/24/2023
The customer said there was plastic prices in the ice bucket. They had a picture of the plastic. The ice maker fill cup came loose and fell into the bucket. The ice maker fill cup will need to replaced. Ordering the part from Dey. ; ordrd 1 WR29X10109 (Ice maker fill cup)
We serviced a
KITCHENAID RANGE
Model KGST307HBL9
Near Elk River, MN 55330
Matt
Job Details: 08/23/2023
"Customer complaint is, THE GAS OVEN DOES NOT LIGHT AND THEREFORE DOES NOT PREHEAT. Inspected and tested. Bake and broil ignitors are not getting any power when I turn them on. I removed the main board and inspected it and it visibly looks good. I reassembled everything and plugged range back in and now everything is working perfectly. I preheated oven to 350F and watched it cycle 4 times and it was working perfectly. Customer is going to use it and see what happens."
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS42QHX00
Near Ham Lake, MN 55304
Phillip
Job Details: 08/23/2023
"The fresh food temp was 43 and the freezer was in the teens. I was thinking there would be a issue with the evaporator fan because I had issues with it when I replaced the fan last visit but the fan is working now. I removed the evap cover and the frost pattern was a little weak. Today I added refrigerant until the low side pressure was 5 psi. The evaporator immediately started to get a full frost pattern. I verified I am getting air into the fresh food. I advised the customer to wait 24 hours for temps to get back to 0 and 38.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 08/23/2023
"Customer complaint is, NOT DRAINING AND GIVING THE CUST AN E24 CODE. NOW IT WONT GET TO THE POINT WHERE THE DISP OPENS. Inspected and tested. Found dishwasher was draining really slow. I pulled dishwasher out and found the drain hose was kinked behind the dishwasher. The hose is compromised. Customer approved repairs. Installed new drain hose and tested. Dishwasher is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.13473N412
Near Rogers, MN 55374
Matt
Job Details: 08/23/2023
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the bottom spray arm is cracked and spraying water out the side. I ran dishwasher for over 15 minutes and never saw it leak. I recommended customer replace the bottom spray arm. Customer is going to replace it himself.
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Lakeville, MN 55044
Delton
Job Details: 08/23/2023
Found that the high limit is open and cutting power to motor. I reset high limit and checked thermistor and it is slightly out of range for room temperature. Needs new hi limit and thermistor. Currently dryer is running but might shut off again.; ordrd 1 De634a (Pulley) and 1 Dc47-00016a (Cutoff) and 1 Wp35001191 (Thermisor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Apple Valley, MN 55124
Delton
Job Details: 08/23/2023
Found that refrigerator is at 55 degrees when I got here. Freezer is cold and evaporator fan is running. I feel no air flow to fresh food. I went in test mode and forced damper open and could hear it struggling but then it opened and cycled closed in test mode. Tested refrigerator and now i have cold air blowing into refrigerator.Seems like the damper was stuck closed for whatever reason but now it is working. I informed customer that damper was stuck but now its working but recommended that damper be replaced.Customer will keep an eye on refrigerator temperatures and call back if it is still high and then to order part (see picture); saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FLSC238DSA
Near Minneapolis, MN 55419
Delton
Job Details: 08/23/2023
"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.; saved tckt , states that autho needed"
We serviced a
GE RANGE
Model JGBS21HEH3WW
Near Saint Paul, MN 55105
Delton
Job Details: 08/23/2023
"No power going to igniter. Found that the thermostat is shorted and not sending power to igniter. Under the authorization amount. Ordering part and rescheduling.Schedule it 2 hours, have to drill out few screws to take top off.; ordrd 1 Wb20k8 (Thermostat)"
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT1
Near Otsego, MN 55374
Adam
Job Details: 08/23/2023
Unit give E91 then can start it will run for a bit then give this issue. Went through test mode cycled everything to see if it it cause it to error. No luck making it to error. Look at codes and shows the E91. Customer said they have had it do a cycle and be fine. Tech sheet says to replace the display then the board. I seen most people replace both. Explained this to the customer gave him worst case price. We are going to do one board at a time and see if it just doing the display works first if not we will do the main board. Ordering 5304521513 - BOARD ASSY from Dey. ; ordrd 1 5304521513 (Display board)
We serviced a
KENMORE DRYER
Model 110.6140231
Near Loretto, MN 55357
Adam
Job Details: 08/23/2023
Unit not tumbling. Disassembled unit and found the rollers were stuck. Also the belt was getting damaged from not tumbling correctly. Unit needs new rollers and belt Installed new repair kit. Reassembled and unit is now working properly. Used 4392065 from truck stock; used 1 4392065 (REBUILD KIT) from stock
We serviced a
GE MICROWAVE
Model JVM617SEK3ES
Near Minneapolis, MN 55442
Nate
Job Details: 08/23/2023
Magnetron runs and heats when door is closed. Only component that could be is the main relay on the board. Soldered a new relay on. Doesnt run now when the door is simply closed/ heats great too.
We serviced a
BOSCH DISHWASHER
Model SHE88PZ65N/01
Near Minneapolis, MN 55428
Nate
Job Details: 08/23/2023
"Every once in awhile it will give a drain error. Drain line is looped up. Found a rubber band in the dishwasher, along with hair around the impeller and the plastic cover over the impeller not snapped into place. Cleaned impeller and snapped it back into place. Drains great."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3048LSM
Near Brooklyn Park, MN 55444
Nate
Job Details: 08/23/2023
Replaced bad infinite switch. Now it doesnt crackle. Right front burner works great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS975SIDM00
Near Maple Grove, MN 55369
Phillip
Job Details: 08/23/2023
"The customer complaint was the fresh food temp was warmer than 38 and frost was building up in the fresh food evaporator cover again. Last visit I found the evaporator sensor had been replaced and the wires were broken to the sensor. I repaired the wires good last time. Today I found the sensor passed test 39 and my connection repair was still good but the evap was still frosted up. I completely defrosted the evaporator again. I found some corrosion to the evaporator fan connector. I cleaned the plug and applied grease to the connector. I plugged the fan back in and put it on the fan test. All the fans come on including the fresh food evaporator fan. I changed the setting for the defrost, so now it will run on a time defrost instead of a adc defrost.
We serviced a
LG WASHER STACKED++
Model WM3050CW
Near Mounds View, MN 55112
Nate
Job Details: 08/23/2023
"Washer totally plugged up with rubber backing from a rug. Took washer apart and cleaned out all hoses and drain pump. Ran a few gallons of water though washer to flush it too. Then ran washer on a fill and drain, fill and drain, and explained that they will want to clean filter over the next week after each load."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA03
Near Minneapolis, MN 55406
Delton
Job Details: 08/23/2023
"Replaced drain kit, thermistor, added heater. Tested and drains and is heating. Should no longer have frost build up that hits the fan. Refrigerator is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PHW0
Near Saint Paul, MN 55108
Delton
Job Details: 08/23/2023
Dishwasher not draining drain pump is running but barely trickling out. Was able to snake out peanut that was blocking drain hose. Tested and all functions are working and dishwasher is now draining. Dishwasher is working good.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSK
Near Robbinsdale, MN 55422
Nate
Job Details: 08/23/2023
"Oven trips breaker after 30 seconds. Found a bad bake ignitor. Replaced ignitor, put it on bake, and it ignites and heats great now.
We serviced a
KENMORE REFRIGERATOR
Model 795.775636
Near Minneapolis, MN 55427
Nate
Job Details: 08/23/2023
Fridge leaking. Found the waterline in the back leaking. Replaced a section of waterline and a couple connectors. Unit works great now.
We serviced a
THERMADOR++ COOKTOP++
Model MISSING
Near Wayzata, MN 55391
Nate
Job Details: 08/23/2023
Flames were orange. Found theyve been running a humidifier and explained how that can cause flames to be orange. Cooktop itself is good. Explained how its good and it would have been airborn particles causing it. Burner covers are on correct and no chemicals have been used on burners lately.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Chanhassen, MN 55317
Adam
Job Details: 08/23/2023
Installed new door gaskets. Both where twisted up. Smoothed them out the best I can. Unit is sealing.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA
Near Otsego, MN 55301
Matt
Job Details: 08/23/2023
"Customer complaint is, THE HANDLE PULLED OFF THE FREEZER. Inspected and found the freezer handle fell off the left side. I reattached and now its good to go."
We serviced a
LG DRYER
Model DLE5955G
Near Otsego, MN 55362
Matt
Job Details: 08/23/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the left rear roller was seized up. Customer approved repairs. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Wayzata, MN 55391
Phillip
Job Details: 08/23/2023
The ice maker would not cycle and the ice make fan would not run. I replaced the ice maker assembly. Now the fan runs and the ice maker is cycling .
We serviced a
LG REFRIGERATOR
Model LFCS22520S/00
Near Saint Paul, MN 55130
Phillip
Job Details: 08/23/2023
"The customer said the temp in both sections got very warm. They reset the power and it worked for a while then got warm again. Another service company came out and said the compressor was bad. Today it was working. Going off what the customer said and what the other company found, I replaced the compressor, the filter and main board. I purged the system and pulled a vacuum. I then recharged the system. Advised them to give it 24 hours to cool."
We serviced a
LG REFRIGERATOR
Model LFXS30726S/02
Near Eagan, MN 55122
Adam
Job Details: 08/23/2023
Unit not cooling. Previous company replaced compressor and fans. Hooked up the gauges and it was in a vacuum. Found no Freon in the system. Used the UV light but didnt see anything. Hooked up nitrogen pressure to 200 and found the leak. He used stick to braze and Im not able to repair have to replace compressor. Once compressor installed. Pressured and vacuumed no leaks. Filled and let unit cool 15 degree before I left.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Elk River, MN 55330
Matt
Job Details: 08/23/2023
"Customer complaint is, NOT FULLY DRAINING, IF THEY RUN THE DRAIN WHEN ITS CONNECTED IT DOES NOT DRAIN, UNCONNECTED IT DOES. Inspected and tested. Found the air gap on the counter was plugged with junk. Customer removed the junk and we filled and drained dishwasher and it was draining perfectly. Dishwasher is now working great."
We serviced a
BEKO DISHWASHER
Model DUT25401X
Near Eagan, MN 55123
Delton
Job Details: 08/22/2023
Dishwasher smells bad and not fully draining per the customer. I ran test and it did fill and drain. Found it looks like the drain hose was kinked when it was installed. Also customer using cascade platinum and has soft water and it is over sudsing. I showed and informed customer of suds and to use less soap and I rerouted drain hose and added high loop. Tested and dishwasher drains fully every time. Dishwasher is working good.
We serviced a
SAMSUNG DRYER
Model DV405ETPASU AA
Near Minneapolis, MN 55412
Nate
Job Details: 08/22/2023
"Dryer is dead. Found no power coming to outlet (240). Checked breaker, and something is weird with the breaker switch when you flip it. It doesnt click or have the normal tension. Customer will have an electrician come over."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/AA-US
Near Minneapolis, MN 55413
Nate
Job Details: 08/22/2023
"Drain frozen. Steamed out drain, installed drain kit, and verified all drains well now. Included insulation, heat probe and drains.
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Saint Paul, MN 55101
Delton
Job Details: 08/22/2023
Replaced air break and counter PCB. Tested and no errors and dishwasher fills and starts. Did not find any leaks. Dishwasher is working good.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/07
Near Roseville, MN 55113
Nate
Job Details: 08/22/2023
Giving E9 error. Replaced bad heat pump. Runs great now.
We serviced a
GE DRYER
Model GTDP280ED0WW
Near Corcoran, MN 55340
Phillip
Job Details: 08/22/2023
The dryer would start but then stop a few seconds later. I found the belt is broken. I used the dryer bearing kit. I greased the main bearing and idler wheel. The dryer is working good now.
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Saint Paul, MN 55104
Nate
Job Details: 08/22/2023
Resettable fuse tripped. Did a dryer vent cleaning. Reset the fuse. Cleaned lint out and greased bearing. Used vent tape to attach vent at bottom. Works and heats great now.
We serviced a
ELECTROLUX DRYER
Model EFMG617SIW0
Near Big Lake, MN 55309
Matt
Job Details: 08/22/2023
"Customer complaint is, DRYER WALKED AWAY FROM WALL AND NOW SMELLS GAS. Inspected and tested. Found the vent was disconnected from the back of the dryer and its rumbling when running. I disassembled dryer and found the filter, bulkhead and blower wheel are packed full of lint. I cleaned out bulkhead, blower wheel and inside of dryer. Reassembled and tested. Dryer sounds great and heat is cycling perfectly between 200F and 105F with vent disconnected. Vent needs to be cleaned before using. Customer is going to clean vent himself."
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Osseo, MN 55311
Phillip
Job Details: 08/22/2023
The washer would not wash and the drum would not spin. Today I replaced the motor control board. Now it washer and drain and spins.
We serviced a
WHIRLPOOL DRYER
Model LGR8648LW0
Near St. Cloud, MN 56301
Matt
Job Details: 08/22/2023
"Customer complaint is, WANTS A MAINTENANCE CLEANING. Disassembled dryer from front and back and vacuumed out. Belt, rollers and idler pulley look good. The venting material is the flexible foil. Customer approved repairs. Installed new vent from back of dryer to the wall. Dryer is working great.
We serviced a
WHIRLPOOL WASHER
Model LSB6500PW2
Near Minneapolis, MN 55417
Nate
Job Details: 08/22/2023
"Not always draining. Ran it on a rinse and spin, and checked the motor, coupler, tranny, and drain pump. All work great. Lid switch works great, but lid was loose. Tightened up loose screws that attach it to the lid hinges. Now when you close the lid it is solid and engages the lid switch better. Charged minimum labor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS08
Near Minneapolis, MN 55417
Delton
Job Details: 08/22/2023
Found that the evaporator drain is frozen over and leaks water onto bottom of freezer. Needs new drain kit. Customer approved estimate. Defrosted ice build up and added new drain kit. Tested and now drains into drip pan and no longer leaks onto bottom of freezer. Refrigerator is workin good.
We serviced a
GE WALL OVEN++
Model JRP24B0W3BB
Near Eden Prairie, MN 55346
Adam
Job Details: 08/22/2023
Installed new bake element from diagnosis over the phone. The bake element was definitely toast. Once installed tested multiple times. Its working great. Customer also said seems like the temp is off on the bottom oven. The thermostat is one big assembly that go right to the controller. Customer said she will just change it by hand for 25 degrees.
We serviced a
SCOTSMAN++ ICEMAKER++
Model SCCP50MB
Near Plymouth, MN 55447
Phillip
Job Details: 08/22/2023
The compressor has failed. Today I removed and replaced the compressor. I pulled a vacuum for 20 minutes then recharged with 8 ounces of 134A refrigerant. The new compressor has started up and the water is cold that runs off the plate. The ice machine is making ice.
We serviced a
KITCHENAID DRYER
Model KGYS850JQ0
Near Plymouth, MN 55441
Phillip
Job Details: 08/22/2023
"The dryer does not heat. I found the fuse in the back was bad. I also found the belt was worn. I quoted for the fuse and rebuild kit. I replaced the fuse and rebuild kit. The dryer sounds good and heats good.
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Eden Prairie, MN 55346
Nate
Job Details: 08/22/2023
Replaced bad motor. Cleaned out filter. Runs great now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Eden Prairie, MN 55346
Adam
Job Details: 08/22/2023
Installed parts from last diagnosis. Cycled each ice maker and checked for error code. Unit is working properly. Let customer know can take a few days to start making ice
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minnetonka, MN 55345
Nate
Job Details: 08/22/2023
Replaced bad sump assembly and motor. Cleaned out drain pump. Sprayed bleach all over. Runs great now.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, MN 55436
Adam
Job Details: 08/22/2023
Unit not cooling. Found the fridge around 50 and freezer around 20 degrees. Hooked up my gauges and had -15 low and 100 high. Being a restricted 3 way or leak. Also was getting a flash on the board saying the same thing. Found two issues one is a small leak found with my dye. But when pressurizing had some dirty oil and debri coming through the cap. The system is dirty. I cleared as much as I can with nitrogen. Then pressure system checked for leaks. And when I left pressures were around 0-5 low and 105 high which is good pressure.
We serviced a
LG DRYER
Model DLE5001W
Near Rogers, MN 55374
Adam
Job Details: 08/22/2023
Customers complaint not heating and drying. Tested unit on normal unit started heater tested all cycles all heating next took air readings and found the vent plugged up. Quote customer out standard price. I removed the equipment coming back tomorrow end of the day. ; used 1 Dryer cleaner (Dryer cleaner) from stock
We serviced a
GE MICROWAVE
Model PSB1201NSS01
Near Plymouth, MN 55447
Adam
Job Details: 08/22/2023
Unit not heating and making loud noise when trying to run. Unit is a built in unit. Removed unit and disassembled unit. Found right way the diode shorted to the unit. So replaced that the loud noise had stopped but still not heating. Found the magnetron is bad also. Will have to reschedule dont have that one on my truck; used 1 2M248H (MAGNETRON) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Spring Park, MN 55384
Adam
Job Details: 08/22/2023
"Customers complaint unit not cooling. All fans and compressor running. Pulled unit out found the compressor running but extremely hot. Running at .5 amps. Unit is having a sealed system issue. There is no frost on the evap either. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Saint Paul, MN 55114
Delton
Job Details: 08/22/2023
Getting condenser fan motor error. I verified that compressor is running but fan is not. Customer approved estimate. Ordering part but customer wants us to call back Monday and he will veirfy where the train car is and we can schedule call.Please follow up with customer.; ordrd 1 Da31-00146b (Condenser fan motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QS1
Near Saint Paul, MN 55105
Delton
Job Details: 08/22/2023
Defrosted evaporator and replaced defrost heater element also replaced refrigerator door seal. Refrigerator is cooling and working good.
We serviced a
BEKO REFRIGERATOR
Model BFBD30216SSIM
Near Wayzata, MN 55391
Adam
Job Details: 08/22/2023
"Went to install new foot but its wrong. Also noticed damage to the cabinet it self. Might be more twisted then visible. ; snapped 3 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near St. Cloud, MN 56301
Matt
Job Details: 08/22/2023
"Customer complaint is, LEAKING. Customer said its not every time. Inspected and tested. I ran washer through a complete normal cycle and half way through a heavy cycle and it never leaked. Im assuming its coming from the door boot, because thats were she sees it on the floor. The door boot is covered in black mold and customer wants it replaced. Quoted customer $425. to install new door boot. Customer approved repairs. Part on order. ; ordrd 1 W11106747 (Door boot)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMW1
Near Saint Joseph, MN 56374
Matt
Job Details: 08/22/2023
"INSTALL DISHWASHER. Installed new dishwasher and used one dishwasher hose and supply elbow from stock, and one union from ace hardware. I had to cut out the copper supply line and go to Ace hardware and get a fitting to hook up a new supply line. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock, ordrd 1 4338083 (Union)"
We serviced a
SUBZERO++ REF BUILT IN++
Model 1
Near Minneapolis, MN 55420
Delton
Job Details: 08/22/2023
Call should of been canceled before I got there.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LFSX28968S/00
Near Osseo, MN 55369
Phillip
Job Details: 08/22/2023
"The customer said the freezer is not freezing food and its stopped making ice. The freezer temp is in the upper 20s. I removed the freezer cover and the evaporator has very low frost pattern. The unit has a sealed system failure. Please call it into to LG. The customer said its under 5 years. ; snapped 3 QuickPics, states that autho needed"
We serviced a
LG RANGE
Model LRG3081ST/00
Near Saint Michael, MN 55376
Matt
Job Details: 08/21/2023
"Customer complaint is, TOP IS OK, OVEN WILL HEAT UP AND THE HEAT DROPS. DISPLAY STAYS ON JUST THE HEAT DROPS. Inspected and tested. Temperature sensor and both ignitors ohmed out good. When I tried preheating oven, the bake ignitor was only drawing 2.8 amps and took forever to ignite. The bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven preheated great and was cycling the heat on and off. Oven is now fixed.
We serviced a
GE RANGE
Model JBS03V1AD
Near Apple Valley, MN 55124
Delton
Job Details: 08/21/2023
Front right large burner is not heating. Other 3 are working fine. Checked coil burner and was loose. Found that it wasnt pushed into the receptacle. I pushed into receptacle and is now heating and getting red hot. Was not pushed in all the way. I showed tenant what to look for in the future if it happens again. All burners and oven are heating and working good.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Maple Grove, MN 55369
Phillip
Job Details: 08/21/2023
"The microwave was dead. I found power is getting to the microwave but the fuse was blown. I quoted for the whole repair. I replaced the door switchs, the door latch and the fuse. I tested the microwave and its working good now.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Minneapolis, MN 55422
Nate
Job Details: 08/21/2023
"Replaced inner glass. Cleaned all the broken glass out. Like brand new now. Also ran it on bake and made sure temps didnt skyrocket. It cycled between 325 and 400 when set to 350, during the first 20 minutes."