We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
Melted plastic around compressor and condenser fan not running. Got extremely hot around the compressor at one point. Start relay starts compressor and then compressor shits off within a minute. Condenser line has pretty bad corrosion on it and gooey liquid seeping from it. Sealed system issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ04
Near Saint Michael, MN 55376
Phillip
Job Details: 03/08/2022
I found the defrost r drain was plugged. I cleared the drain and made sure it drains well
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6200VW0
Near Rogers, MN 55374
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is now working and draining great. Washer is now fixed. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6650WS/AA
Near Rogers, MN 55374
Phillip
Job Details: 03/08/2022
I found the wires for the bake pulledOff the gas valve. I put the wires back on and now its heating good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGN 2000KQ1
Near Hopkins, MN 55343
Phillip
Job Details: 03/08/2022
The dryer was not heating. I found the rear fuse was bad. I replaced the fuse and tested air flow. The air flow is perfect. I also vacuumed the dryer. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW92HEFU0
Near Eden Prairie, MN 55346
Phillip
Job Details: 03/08/2022
The washer is not draining well. I removed the drain filter and found paper stuff stuck in the filter. I cleaned the pump filter and now it drains good. I also found the cold water line was leaking and it got worse when o pulled the washer out to service it. I replaced the water lines. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
"Compressor starts, runs for a few minutes, then shuts off. Did this 5 times, after some time, no frost on evap. Compressor cant continue running, its bad. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Clear Lake, MN 55319
Seth
Job Details: 03/08/2022
Customer complaints and dryer is not heating and not drying clothes. Upon arrival and inspection I found the vent head great pressure but there was no heat. I pulled you in a part and found the element had failed. I replace the fell element leaving the original thermal fuse and thermostat. I tested and watch it through four cycles and it cycled perfectly.the dryer is now fixed.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
"Fridge wasnt cooling. Unplugged for a couple months, plugged it in, watched evap for 20 minutes. No frost. Only way to get compressor to keep running is to unplug unit every few minutes, plug back in, let it start running a couple minutes until it stops again. Sealed system issue."
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Maple Grove, MN 55311
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT COOLING / NO COOL. This is a older refrigerator in the basement. Inspected and tested. Found the compressor inverter has failed. Quoted customer to install new inverter."
We serviced a
GE DISHWASHER
Model GDT530PGD4WW
Near Minneapolis, MN 55422
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRYING OR WASHING PROPERLY. Inspected and tested. Dishwasher filter is plugged solid and rinse aid dispenser is empty. Cleaned out filter and ran dishwasher through service diagnostics. Everything was working great and heater came on. Recommended customer clean filter regularly and use rinse aid. Otherwise dishwasher is working great."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 03/08/2022
Unit wasnt heating. Found that the heating element blew. Needs to be replaced also the hi limit thermostat blew but it is included in the heating element assembly; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL RANGE- GAS
Model n/a
Near Minneapolis, MN 55407
Adam
Job Details: 03/08/2022
Unit wouldnt broil or bake. Would open gas valve. But no sparks. Found out the bottom igniter is bad but also the spark module. Blue book would be just under 500 customer will talk it over with property manager. Part number for spark module is WPW10331686 already have igniter just would need to order spark module
We serviced a
SIEMENS DISHWASHER
Model SL84A602UC/33
Near Saint Paul, MN 55103
Delton
Job Details: 03/08/2022
"Found that water valve failed which caused the flood safe water hose to fail. Replaced water valve and water hose, tested and dishwasher now fills and is working good.; used 1 00622058 (INLET VALVE), and 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock"
We serviced a
LG STACKED WASHER
Model WM2101HW
Near Chaska, MN 55318
Phillip
Job Details: 03/08/2022
The washer was filling with just a little bit of water. I removed the hoses and the pressure from each line are good. As it was filling in the cycle water started to leak. I found one of the cold water lines had a pin hole . I put silicone and tape over the hole. I also replaced the pressure sensor. Now it fills with more water and does not leak.
We serviced a
GE MICROWAVE
Model PK7800SK2SS
Near Saint Paul, MN 55105
Nate
Job Details: 03/08/2022
"Not heating and running loud. Found a bad capacitor, diode and magnetron. Replaced them, runs and heats great now. Had to use oven cart to get it serviced. ; used 1 MICRO4 (1.00MF CAPACITOR), 1 DIODE (), and 1 4150019905 (MAGNETRON) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model GS563LXSS0
Near Monticello, MN 55362
Seth
Job Details: 03/08/2022
Customer complains that it suddenly stopped baking and broiling. Upon arrival and inspection I found no stored error codes. I took it apart and found the burner had been updated about a year and a half ago. I started testing and found that the DSI board was not doing its job. I also could not get the gas valves for the bacon broil to behave themselves. They acted sporadically and did not respond consistently. I quoted the DSI board to the customer and had a conversation about the possibility of a second issue with the gas valve selves. Customer said he would reach out and let us know if he wants to move forward but this point he wants to replace the unit as its getting to the end of its life.; saved tckt
We serviced a
BOSCH RANGE- GAS
Model HDI7282U/01
Near Saint Paul, MN 55106
Delton
Job Details: 03/08/2022
"Found that orifices are loose and electrodes. All screws are broke and stripped. Needs new 4 orifices kits and screws. Also knobs are stripped and wont turn some valves. Also cooling fan is squealing loudly. Doesnt appear that spark module is sending power to left 2 burners (dont see any sparks even when i ground it out)Some parts are not in stock spark module 00423476; knob kit 653118; back left orifice 00448637; front left 00499754; back right 00448636; front right 00499753; cooling fan 00448635.Also front panel that shows high-med-low for burners have faded,rubbed off, is that covered? Cant find part# (see picture)If parts are found schedule 2 hours for repair; saved tckt"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBS245PRQ03
Near Minneapolis, MN 55436
Phillip
Job Details: 03/08/2022
I put the rebuilt board back in and replaced the rear fuse. The oven heated up to 350. Its working good now.; states that autho needed
We serviced a
KENMORE DRYER- GAS
Model 11097091601
Near Minneapolis, MN 55426
Phillip
Job Details: 03/08/2022
The idler pulley was stuck and the belt was putting a groove in it. I replaced the idler pulley. Oiled the rollers and vacuumed the lint out. It sounds good now. ; used 1 279640 (ROLLER) from stock
We serviced a
GE REFRIGERATOR
Model PFSF6PKXDWW
Near Rosemount, MN 55068
Delton
Job Details: 03/08/2022
"Replaced board, tested and compressor turns on and is starting to cool.There was a defrost sensor error when turning on fridge. I checked sensor and tests ok at board. If problems happen customer will call back in."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG381LVQ
Near Minneapolis, MN 55407
Adam
Job Details: 03/08/2022
Customer gets a gas smell when using bake. Found the igniter was weak and isnt lighting the gas. So fills with gas. Ordered the igniter and rescheduled for Thursday 3/10. ; ordrd 1 WP9758079 (Oven igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Victoria, MN 55386
Adam
Job Details: 03/08/2022
Unit wasnt cooling. No frost on the evaporator. The compressor was not running. Tried to jump the compressor to see if we had a board or relay issue. But still wouldnt run. Unit would need a new compressor. At the price of replacing a compressor customer will get a new fridge
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Victoria, MN 55386
Adam
Job Details: 03/08/2022
Unit wouldnt heat at all kept getting the error code 97. Which says lower cooling fan. Did all the test GE recommend all leads to replacing the fan and board on fan. Need to replace fan and board on fan; ordrd 1 WB26X23613 (Lower cooling fan) and 1 WB27X23614 (Fan board)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A6DSW/A201
Near Dayton, MN 55327
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRAINING, error code nd. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working and draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Bloomington, MN 55437
Nate
Job Details: 03/04/2022
"Was making a high pitched sound. Found a leak sensor under the dishwasher, which had gotten wet from water over flowing. Dishwasher overflowed because of back flow , which was because the sink wasnt draining. The pipe connected to the disposal was clogged, and the disposal had tripped. Used an Allen wrench to dislodge debris from disposal, reset it, now water drains great and dishwasher doesnt back up."
We serviced a
LG WALL OVEN- ELECT
Model LWD3063ST
Near Chanhassen, MN 55317
Adam
Job Details: 03/04/2022
Unit wasnt baking and the broil wasnt working either. Removed the double oven from the wall using the oven dolly. Once out removed the back panels of the oven to access the thermostats and test the elements. Everything tested good. So traced the wiring diagram to find that wire burned up. Replaced the connection and tested unit. Worked great after replacing the wire connection. Reassembled unit and reinstalled back into the wall. Tested unit one more time got up to 350 and let it run for a few minutes and it worked great.
We serviced a
LG REFRIGERATOR
Model MISSING
Near Bloomington, MN 55420
Nate
Job Details: 03/04/2022
"Water dribbling down front when you dispense water. I noticed the water was flowing with bad pressure. Customer then changed water filter, and it comes out much stronger and doesnt dribble. Works great. Looked over everything else, no other issues.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model SVD48600B
Near Burnsville, MN 55337
Delton
Job Details: 03/04/2022
Unit is modular cooktop and all it was was just the gas cooktop was taken out and can just slide back in. I showed customer how to do it. Tested and cooktop ignites and burners are working good. Oven heats. Range is working good.No extra charge as was very quick call.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE7500AYW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/04/2022
"The idler was sticking and the rear rollers were stuck. I replaced the rollers , idler and oiled the shafts. It sounds good now. ; used 1 WP6-3700340 (IDLER PULLEY), and 2 12001541 (ROLLER) from stock"
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Anoka, MN 55303
Matt
Job Details: 03/04/2022
"Customer complaint is, GOES INTO PAUSE AFTER RUNNING FOR 7-8 MINS. NO MATTER CYCLE IT GOES INTO PAUSE, DRAIN IS GOOD. Inspected and tested. Found the door bellow is like melted and twisted from the chemicals or something there using. The water inlet hose is leaking water onto the motor and inverter."The idler was sticking and the rear rollers were stuck. I replaced the rollers , idler and oiled the shafts. It sounds good now. ; used 1 WP6-3700340 (IDLER PULLEY), and 2 12001541 (ROLLER) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXDWW
Near Rosemount, MN 55068
Delton
Job Details: 03/04/2022
"Found that only 90v is going to compressor, compressor is not running. Control board is bad. Part shows discontinued NLA. Power board tested correct output vlotage to main board.Dana see if you can find part. Control board part WR55X10998 can call customer with time and estimate.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV56H9100GW/A2
Near Becker, MN 55308
Seth
Job Details: 03/04/2022
"Not heating, failed vent 5mph. I tested unhooked it cycled perfect. "
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000GW/A3
Near Mendota Heights, MN 55120
Nate
Job Details: 03/04/2022
Squealing when it runs. Found a bad idler pully. Cleaned a lot of lint out of the blower wheel. Runs much quieter now. ; used 1 DE634A (PULLEY) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Saint Michael, MN 55376
Seth
Job Details: 03/04/2022
No power. Switch shutoff on the wall. I educated customer on the electrical set up of her dishwasher. No additional charge.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Ramsey, MN 55303
Matt
Job Details: 03/04/2022
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QS1
Near Eagan, MN 55123
Nate
Job Details: 03/04/2022
"Fridge set on coldest setting but food is going bad in fresh food section. All fans running nice and strong. Compressor running. Steamed off evaporator, and after 20 minutes with back panel on, the evaporator coils only partially frosted. Has a sealed system issue. Please submit for sealed system work. ; O-emld tckt , states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Eagan, MN 55123
Delton
Job Details: 03/04/2022
"Replaced motor control board, tested and washer now agitates and spins. Washer is working good.Customer had to go to work. Office please collect payment."
We serviced a
GE DISHWASHER
Model CDT805P2N1S1
Near Otsego, MN 55362
Seth
Job Details: 03/04/2022
I replaced the failed control board& sump assembly. I also tested the dishwasher. It is now fixed..; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LSQ9030PQ5
Near Albertville, MN 55301
Phillip
Job Details: 03/04/2022
The complaint was the washer would not always spin all the water out. I tried the washer in the regular cycle with towels and it drained and spun good. I did find the agitator dogs were worn down so the clothes were not agitating as well. That could throw the clothes off balance and cause them to not spin out as well. The timer maybe also acting up. I did replace the agitator dogs today. If the customer calls back it may need a time plus more labor to replace it. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eden Prairie, MN 55347
Phillip
Job Details: 03/04/2022
This was not a redo. Water was leaking from the water line connection at the water valve. I tightened the nut and put a clamp around the water line so the pressure is off the connection.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MSJA
Near Rogers, MN 55374
Adam
Job Details: 03/04/2022
Unit was getting warmer and warmer customer stated. Found the evaporator had hardly any frost built on it. Then found the compressor wasnt running. So I but a jumper to force start the compressor and fired up right away. Found the start relay was bad. Replace relay and now unit is cooling like it should. Also steamed ice build up on the bottom of the unit. Used truck stock part PRO41; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/04/2022
Water was leaking from floating seal where the motor is pushed in. I replaced the seal. I ran the dishwasher and now it does not leak.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Burnsville, MN 55337
Delton
Job Details: 03/04/2022
"Bottom crisper drawer is freezing produce, carrots, celery, etc. Found that the temperature slider for bottom drawer was off track and open even when set to low. I adjusted slider and informed to keep on low if storing produce in that drawer. Also top shelf near vent i explained that foods in that area will be colder that rest of fridge and is normal as it explains that in user manual. Should no longer be freezing in drawer.They will call back if problem continues. If it continues I dont know what more to do as i have replaced thermistor and board. Damper opens and closes. 2nd opinion?"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Minneapolis, MN 55433
Matt
Job Details: 03/04/2022
"Customer complaint is, ERROR CODE E-15. Customer said hes pulled it out a few times and tipped it over to drain the water out and then it works good for a month or more. Inspected and tested. Pan is completely dry underneath. I ran dishwasher for over 30 minutes and it never leaked. It could be leaking from the door if there gets to be too much soap suds. I recommended customer try using a different kind of soap and see if they get better results."
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Rogers, MN 55374
Matt
Job Details: 03/04/2022
"Customer complaint is, LEAKED INTO BASEMENT. Inspected and tested. Dishwasher is leaking from the seal between the pump and sump. Its going to need a new pump and sump assembly. This dishwasher is less than 2 years old and its been worked on at least 8 times. "
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB4
Near Burnsville, MN 55306
Delton
Job Details: 03/03/2022
"Found that the ice flap was sticky and stuck shut. Looks like something leaked down in the ice chute and stuck the flap shut. I cleaned the flap and ice now dispenses. Both water and ice are dispensing and working good.Is this still considered a redo?; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Rosemount, MN 55068
Delton
Job Details: 03/03/2022
"Found burnt wire inside dryer. Looks like it was a loose connection. The customer approved estimate to replace wire. Replaced wire, tested and dryer is heating and working good.Office please contact owner and collect payment. The wife had to leave and pick up kids. Just charge the labor of $49.95"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED60LT3
Near Albertville, MN 55301
Matt
Job Details: 03/03/2022
"Customer complaint is, ERROR CODE E64. Inspected and tested. Found the heating element has failed. . Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. ; used 1 134792700 (ELEMENT- THREE WAY) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE7177WM
Near Excelsior, MN 55331
Adam
Job Details: 03/03/2022
"Unit had a lot of feather from comforter. Ended up blowing out the high limit thermostat replaced thermostat and cleaned out the fathers the best I could out of the heat element and inside dryer. Also noticed the belt was coming apart so customer agreed to replace the belt the rollers in the back were full of feathers and hair and wouldnt spin. Recommend customer to keep a watch and run it on low heat to make sure all the feathers blow out ; used 1 6931EL3003D (THERMAL FUSE), and 1 341241 (BELT) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Plymouth, MN 55447
Phillip
Job Details: 03/03/2022
"The ice maker mold is jammed up. There is no fixing the ice maker itself it can only be replaced. I quoted the customer $507.46 for the part, tax and labor. The customer will call the office if he wants to fix it. Ice maker AEQ72910412; snapped 1 QuickPics, states that autho needed"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Elk River, MN 55330
Matt
Job Details: 03/03/2022
"Customer complaint is, WHEN IT GETS TO DRAIN AND SPIN IT STOPS UNLESS YOU MANUALLY ADVANCE. Inspected and tested. There was a F8E1 stored error code which is a no fill/long fill error. Cold water valve has failed. Everything else was working great in test mode. Started a normal cycle with a load of towels and it agitated, and spun out the clothes great. Everything but the valve tests good. Part on order. ; ordrd 1 W11038689 (Water valve)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Rogers, MN 55374
Matt
Job Details: 03/03/2022
"Customer complaint is, NOT DRAINING, ERROR CODE AND HUMMING. Inspected and tested. Found a F9E1 error and washer was not draining. Cleaned out filter and tested. Washer is now draining great. Washer is now fixed.."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Plymouth, MN 55447
Phillip
Job Details: 03/03/2022
"The ice maker mold is jammed up. There is no fixing the ice maker itself it can only be replaced. The customer will call the office if he wants to fix it. Ice maker AEQ72910412; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model L8Q9857LGO
Near Minneapolis, MN 55446
Phillip
Job Details: 03/03/2022
No issues found the dryer works fine and vents fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVY03
Near Rogers, MN 55374
Matt
Job Details: 03/03/2022
"Customer complaint is, WATER DISP MAKES BANG BANG NOISE. Inspected and tested. Found the valve has failed. "
We serviced a
SAMSUNG DRYER- GAS
Model DV56H9100GW/A2
Near Becker, MN 55308
Seth
Job Details: 03/03/2022
Customers complaint is the dryer is loud when it tumbles. Upon arrival and inspection I found a support roller has bad and I needed to clean and oiled rollers. I replaced the one roller and cleaned thoroughly. The dryer is now fixed.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10668202898
Near St. Cloud, MN 56301
Seth
Job Details: 03/03/2022
Customers complaint with the fridge is that it doesnt cool. Upon arrival and inspection I found the unit was not plugged in. I restore power and started looking it over and found that the compressor did not start although lights did open. Thats ridge has extensive body and liner damage. I pulled a unit apart bypassed the cold control and still the compressor would not start. I jumped the compressor with a cheat cord and was able to get the compressor to run. See pictures for complete details. The evaporator only frosted 50%. None of the fans worked. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Chaska, MN 55318
Adam
Job Details: 03/03/2022
Unit freezer was build up with frost. Found that it wasnt kicking in to defrost. Trying manually moving the timer to defrost would turn everything off like it was trying to defrost but wouldnt heat up the heater. Found the bimetal was popped. Replaced bimetal and now is working properly. Unit even after steaming for a hour still had lots of frost build up recommended customer to leave unplugged and freezer open over the night then will be good to plug in the morning. Also informed customer to put some towels down just in case of water. Let customer know it will take a while to get back to normal temperatures. So once plugged in give it 24 hours before putting food in. ; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KSKISS
Near Albertville, MN 55301
Matt
Job Details: 03/03/2022
"Customer complaint is, CONDENSATION IN FRIDGE AT TIMES, COMES AND GOES. Inspected and tested. Temperatures were good. FF evaporator looks good and fan is running normal. I did find the evaporator thermistor had fallen off the coil. I reattached thermistor and everything else tests good."
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Phillip
Job Details: 03/03/2022
The freezer fan was not working again. I got a new fan yesterday so I was able to plug a new fan in. The fan started to work. I replaced the evaporator fan and its working. Advised the customer to give 24 hours. I charged the customer just for the part. ; pckd up 1 WR60x10277 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTS00
Near Bloomington, MN 55431
Nate
Job Details: 03/03/2022
"Dispenser paddle not working. Paddle assembly was broken. I replaced the dispenser assembly with a new kit. The tenant mentioned that the icemaker stopped making ice. I found some cubes jammed in the icemaker, so I cleaned those out and cycled the icemaker and it cycled great, filling with water. Dispenser works great too now."
We serviced a
GE REFRIGERATOR
Model PSCS3RGXAFSS
Near Eden Prairie, MN 55346
Adam
Job Details: 03/03/2022
The ice bucket drawer glide was busted where it mounted to the auger motor for the ice maker. Dana preorder the part so was able to replace it right away for the customer. Everything is working great now.
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Bloomington, MN 55437
Delton
Job Details: 03/03/2022
"Replaced control board, tested and refrigerator is cooling and working good."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Eagan, MN 55122
Delton
Job Details: 03/03/2022
"Found that dishwasher water valve is leaking into drip trap. Customer approved estimate. Replaced water valve, tested and dishwasher no longer leaking and is working good.; used 1 00628334 (VALVE) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Eagan, MN 55123
Delton
Job Details: 03/03/2022
Getting e5a error and drum wont tumble. FOund that motor control board is bad.; ordrd 1 5304505521 (Motor control board)
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Phillip
Job Details: 03/02/2022
The fridge and freezer section are not cooling right. I found the freezer fan was cycling on and off. The frost pattern on the evaporator is good. I went and got a new board and replaced it. With the new board the lights are not working. I put the old board back in for now and I will order 2 boards and hope one is good. ; ordrd 2 WR55X10956 (Control board)s
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSB6300PW4
Near Plymouth, MN 55446
Phillip
Job Details: 03/02/2022
After the washer fills the timer making a loud clicking sound but does not advance into agitate. If I manually advance it the washer will agitate. The timer is failing. ; ordrd 1 WP8557301 (Timer)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Big Lake, MN 55309
Seth
Job Details: 03/02/2022
Failed drain pump was replaced and removed blockage in the drain syphon break. I tested and calibrated the washer it is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1500LFS0
Near Bloomington, MN 55431
Delton
Job Details: 03/02/2022
"Replaced parts, tested and no leaks, and spray arm is spinning. Dishwasher is working good."
We serviced a
AMANA RANGE- ELECTRIC
Model AER5630BAW0
Near Crystal, MN 55422
Matt
Job Details: 03/02/2022
"Customer complaint is, Front left burner only works on high. Inspected and tested. Found the burner switch had failed. . Installed new front left burner switch and tested. Burner is working great. Range is now fixed."
We serviced a
SAMSUNG DRYER- GAS
Model DV45K7600GW/A3
Near Plymouth, MN 55446
Phillip
Job Details: 03/02/2022
The dryer was making noise. I found the idler pulley was stuck. I replaced the idler. ; used 1 DE634A (PULLEY) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45M5500AW/A5
Near Minneapolis, MN 55444
Nate
Job Details: 03/02/2022
Washer runs for about 15 minutes and then it gets stuck and doesnt proceed any further. On a spin only cycle it spins great and drains great. New control board needed
We serviced a
FRIGIDAIRE DRYER- GAS
Model FAQG7011LW0
Near Minneapolis, MN 55411
Nate
Job Details: 03/02/2022
"Not heating. Found a blown thermal limit. Replaced it, vacuumed out dryer, cleaned and oiled rollers, runs and heats great now. Customer just replaced all venting so thats clean. ; used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
GE COOKTOP- GAS
Model JGP333SET2SS
Near Plymouth, MN 55446
Phillip
Job Details: 03/02/2022
The customer said all 4 burners are working. They have tin foil covering the top and around the burners. The foil was interfering with the burner ignitors. Its working good now.
We serviced a
AMANA WASHER TOP LOAD
Model LW8303W2
Near Minneapolis, MN 55439
Delton
Job Details: 03/02/2022
"Found that transmission is bad and will spin while agitating causing water to slash over top if tub. Also belt is worn, bearing is loud. Transmission part is discontinued and NLA. Even if part was, repair would probably cost more than replacement."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mound, MN 55364
Adam
Job Details: 03/02/2022
Put the seal in that we identified last time. Waited the 40 min while it was run to make sure there was no leaks. Also cleaned the drain filter trap really well.
We serviced a
ELECTROLUX STACKED WASHER
Model EFLW317TW2
Near Minneapolis, MN 55409
Delton
Job Details: 03/02/2022
"Replaced drain pump, tested and washer drains and is working good."
We serviced a
BOSCH DISHWASHER
Model SHV46C13UC/46
Near Saint Paul, MN 55105
Delton
Job Details: 03/02/2022
Customer showed me video of dishwasher making loud squealing noise for 20-30 minutes. Checked filter pump and is clear. Wash Motor bearings are going bad to cause the squealing. Would need new motor 00442548. Customer will think about repair and call back if they want to proceed.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF366ECA
Near Saint Paul, MN 55105
Delton
Job Details: 03/02/2022
Replaced control panel. Tested and display is on and responsive. Tested oven and it is heating and working good.
We serviced a
ELECTROLUX DISHWASHER
Model EWDW6505GS0
Near Blaine, MN 55449
Matt
Job Details: 03/02/2022
"Customer complaint is, CONTROL PANEL SAYS EC 1- WATER UNDER THE TUB? WONT RUN. Inspected and tested. Found water in the pan underneath. Removed pan and tested dishwasher for about 30 minutes and it never leaked. Dishwasher is not leaking now."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517STT0
Near Elk River, MN 55330
Matt
Job Details: 03/02/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the coin catcher was plugged up. Cleaned out coin catcher and tested. Washer is draining great. Washer is now fixed."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KODE500ESS05
Near Shorewood, MN 55331
Adam
Job Details: 03/02/2022
On arrival upper and lower oven lights were on. Customer also stated that the unit wouldnt heat. Found that when I messed with the door latch switch would some times shut the oven lights off. Found that the oven door latch switch was bad. Replaced just the micro switch and now the lights turn off when door is shut and the oven is working properly. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AW/A2
Near Eden Prairie, MN 55347
Adam
Job Details: 03/02/2022
Jared did hear a loud noise over the phone sounding like a bearing. On arrival I verified the basket had a lot of movement and even spinning by hand could hear the bad bearing. When in spin cycle sounded like a Diesel engine taking off in there laundry room. Needs new bearing; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHP68T55UC/07
Near Eden Prairie, MN 55346
Adam
Job Details: 03/02/2022
Went to the hardware store and got some new mounting brackets for the customer to get the dishwasher not to rock any more. Remounted and had the customer open and close it a few times to make sure they are happy
We serviced a
AMANA MICROWAVE
Model MVH250E
Near Burnsville, MN 55337
Delton
Job Details: 03/02/2022
Loud buzzing and burning smell. Found that transformer shorting out and causing smell. Need transformer and magnetron.Transformer r9900306; magnetron r9900307; saved tckt
We serviced a
GE REFRIGERATOR
Model GSH22JSXLSS
Near Burnsville, MN 55337
Delton
Job Details: 03/02/2022
"Found that compressor is not running. Inverter board on compressor is bad. Replaced part, tested and compressor turns on and refrigerator is starting to cool. Refrigerator is working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XL2
Near Rockford, MN 55373
Phillip
Job Details: 03/01/2022
"The wash impeller just spins and makes noise. I tried to remove the wash impeller but it was stuck on. Before I tried to remove it or cut it off I inspected the gear case. The gear case is leaking oil and the belt is deteriorating. I quoted the customer for gear case, wash impeller, belt and basket drive hub. "
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Minnetonka, MN 55345
Adam
Job Details: 03/01/2022
Unit would beep three time and not do anything. Tested the latch and tested good. Tested the control board and found that was the source of the problem. Replaced the control board and everything is working great. Also square up the dishwasher and remounted it for the customer to fit better. Used WD21X24901 out of truck stock. ; used 1 WD21X24901 (MAIN BOARD) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4650YQ0
Near Minneapolis, MN 55407
Nate
Job Details: 03/01/2022
"Has a bad control board. Tried new lid lock but still doesnt do anything even in manual test mode. Needs new drain hose, and told owner that it could possibly need new lid lock too,"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF366ECA
Near Saint Paul, MN 55105
Delton
Job Details: 03/01/2022
Found that control board is shorted and no display or response. Still sparks and oven light works. COntrol board would have to be replaced. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 5304509983 (Control board)
We serviced a
KENMORE REFRIGERATOR
Model 59672382411
Near Saint Michael, MN 55376
Matt
Job Details: 03/01/2022
"Customer complaint is, INLET HOSE TO THE FRIDGE IS BROKEN. Inspected and found the plastic supply line broke off. The valve, compressor and everything else back there were really hot. I removed the back cover and found the insulation was in the condenser fan so it wasnt running. I removed the insulation and now its running. Customer is just going to leave the water line disconnected because they dont use the ice or water."
We serviced a
GE REFRIGERATOR
Model PSS26LSRFSS
Near Hopkins, MN 55343
Adam
Job Details: 03/01/2022
Unit was freezing on bottom and warmer as you move up. Found that the evap fan was not running and tested bad. Replaced fan and it started right way to run. Reassembled unit and could tell right away that it was getting cooler replaced fan with truck stock WR60X10185; used 1 WR60X10185 (DV EVAP MOTOR) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV56H9100GW/A2
Near Minneapolis, MN 55436
Adam
Job Details: 03/01/2022
Customer complaint was dryer was making a thumping noise and also a squeaky noise. Found that the front roller was stiff. Replaced front roller and the squeaky noise stopped. Found though the thumping noise was still present. With the top of and machine running could notice the drum had a lot of movement like it was out of shape. Was evenly out of shape. Unit needs a new drum. ; used 1 4581EL2002h (ROLLER) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4900XW0
Near Maple Grove, MN 55369
Matt
Job Details: 03/01/2022
"Customer complaint is, SECOND OPINION, RUMBLING. Inspected and tested. It sounds like its coming from the motor, but not sure. I disassembled dryer and everything looks visibly good. Customer approved me putting in a rebuild kit to eliminate that as being the problem. Installed rebuild kit and tested dryer. Dryer sounds great. Looks like that was the problem. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 59669313010
Near Minneapolis, MN 55447
Phillip
Job Details: 03/01/2022
The fresh food section was warm. I found the evaporator was frosted up. When I put into defrost the compressor stayed on. The jazz control is bad. I replaced the board and defrosted the center of the evaporator. Allow 24 hours to me back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Medina, MN 55340
Phillip
Job Details: 03/01/2022
"The customer said water is leaking out the ice maker area into the ice bucket. I determined the ice maker was over filling. I replaced the ice maker and the fill tube. I reset power to the unit. The 5 led lights in the fridge ceiling and the freezer light are not working. They are all in series. I tested the fresh food lights one and a time and they tested good. I determined the bad module was the freezer light. The freezer light module was foamed in and very hard to remove. The wires in the cabinet are foam in. "
We serviced a
KITCHENAID RANGE- GAS
Model KSGG700ESS2
Near Minneapolis, MN 55410
Nate
Job Details: 03/01/2022
Touchpad not working and oven doesnt come on. Replaced bad ERC. Burners and bake work great now. Touchpad works great.
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Maple Grove, MN 55311
Phillip
Job Details: 03/01/2022
I found a crack in a line in the back. I repaired the line and thawed out the dispenser line. Its working good now. ; used 1 FITTING4 (5/16' JG FITTING) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9200SQ0
Near Loretto, MN 55357
Phillip
Job Details: 03/01/2022
"The dryer drum would not tumble. I found the belt was broken and the idler pulley was stuck. I replaced belt, idler and rollers all from the repair kit. The dryer sounds good. ; used 1 4392067 () from stock"