We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BF
Near Rogers, MN 55374
Adam
Job Details:
09/05/2024
Oven isnt working. Found that the light isnt working in the oven and the oven wont start on any setting. Found that the door switch isnt working. Removed the door switch and found that the wires were loose. Reconnected and now unit is working properly
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Eagan, MN 55123
Delton
Job Details:
09/05/2024
Getting E24 and stops mid cycle. Not draining. Found that the drain pump is running but not draining to garbage disposal. Found that there is a drain hose extension that goes though the floor then it comes back up underneath sink.The basement is finished but there was a small access hole in the cabinet to where it could get to the extension and was able to vacuum it out and unclog it. Tested and dishwasher now drains and is working good.
We serviced a
BLOMBERG RANGE
Model BGR30522SS
Near Minneapolis, MN 55427
Nate
Job Details:
09/05/2024
Making a loud whoosh when you try and do bake. Found a bad bake igniter. Replaced with the igniter that SP sent. Photo attached. Works great now.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS173TW01
Near Minnetonka, MN 55345
Kinnon
Job Details:
09/05/2024
error code is actually Er nS, which should indicate a faulty relay in the driver brd, customer approved estimate on Alpha control board replacement arrived on site replace board tested all functions on dryer
We serviced a
LG RANGE
Model LSEL6337F/00
Near Inver Grove Heights, MN 55077
Delton
Job Details:
09/05/2024
Replaced LED knob controller Used part EBR31629601. Tested and burner now lights up when turned on. Tested and all other functions are working. Range is working good.
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Minneapolis, MN 55412
Nate
Job Details:
09/05/2024
Replaced bad board. Works great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Inver Grove Heights, MN 55076
Delton
Job Details:
09/05/2024
New Build house.Making loud noise coming from back of refrigerator from compressor area. Found that the condenser fan was hitting wire harness. I routed wire harness and zipped tied it out of the way. Tested and refrigerator now runs quiet and is working good.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE00
Near Minneapolis, MN 55436
Delton
Job Details:
09/05/2024
Replaced ice maker. Ran test and it cycled and filled. Informed that it could take 48 hours for ice to produce. Refrigerator is working good.
We serviced a
BEKO REFRIGERATOR
Model BFBF3018SS
Near Hudson, WI 54016
Aaron
Job Details:
09/05/2024
The customers fresh food handle keeps popping of the door. The manufacturer sent a new handle. I cleaned away double sided tape from the top and bottom handle bracket cut outs. Prepped the new handle for connection, lined it up exactly like the freezer handle and popped it into place with my fist, heard a snap and the handle feels rock solid.
We serviced a
BOSCH DISHWASHER
Model SHE65T52UC/01
Near Eden Prairie, MN 55344
Delton
Job Details:
09/05/2024
Found that the door links have broken and the door falls open. Customer approved estimate for new door link kit. Replaced part, tested and dishwasher door no longer falls open. Dishwasher is working good.; used 1 00754866 (LINKAGE KIT) from stock
We serviced a
KENMORE WASHER
Model n/a
Near Kimball, MN 55353
Brandon
Job Details:
09/05/2024
Returned with parts installed the new gear box, pump and coupler, put unit back together, cycled and tested found the unit needed a new new block, installed block cycled and tested the unit is operating as it should now. ; used 1 WP389140DNS (DD BLOCK), 1 80040 (DOGS), and 1 285753A (DD COUPLER) from stock
We serviced a
BOSCH DISHWASHER
Model SHU6805UC
Near Shorewood, MN 55331
Kinnon
Job Details:
09/05/2024
Arrived on site confirmed defective user interface some buttons dont work water inlet valve limited water flow added water wash motor does turn on, but is not circulating at a very low level. Unit will need wash motor water, inlet valve and user interface not economical to repair. client refused invoice estimate unit 10 to 15 years old he preferred to purchase new dishwasher
We serviced a
ELECTROLUX DRYER
Model ELFG7637AW0
Near Victoria, MN 55386
Kinnon
Job Details:
09/05/2024
Arrived on site found rattling noise on dryer for client not heating correctly. Disable dryer found connector or sensor dry not plugged in. I reconnected it also found rattling due to bed frame. Unable to rectify issue. Explained to customer secondary resolution all functions test good on dryer temperature ranged from 120? to 220?
We serviced a
ASKO++ DISHWASHER
Model DBI675
Near Wayzata, MN 55391
Paul
Job Details:
09/05/2024
Customer stated dishwasher not working. Found S:03 on display with all buttons only making noise, but not responding. Reset power and found S:01 on display with same conditions. Diagnosed unit has software glitch that can only be reset by faking a F54 fault condition. Removed dishwasher, lifted float switch to fake alarm, resulting in a corrected software system. Tested operation. Dishwasher working great again.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624ZSS
Near Excelsior, MN 55331
Paul
Job Details:
09/05/2024
Customer stated freezer not cold enough. Refrigerator at 38?F and freezer at 7?F at arrival. Found ice had stopped freezer evap fan motor. Removed ice and tested operations in test mode. Fan motor is now working. Pulled unit a couple inches out from back wall as the wasnt any airflow around unit. Lowered feet so it will not move. Unit is operating properly now. Set temps to 37 & 0, they were at 39 and 5 on arrival. If problem returns, replace freezer evap fan motor 5782940300
We serviced a
ELECTROLUX DRYER
Model ELFG7637AT
Near Wayzata, MN 55391
Nate
Job Details:
09/05/2024
Takes 4 or 5 cycles to dry. Confirmed vent is clear. 6.8 mph air flow coming outside. Found the lint screen is caked with fabric softener residue. Scrubbed it for awhile and then checked airflow again. Now its 22 mph, but screen still has a lot of residue on it. Ordered new screen and had it shipped to customer. Temps are 115 to 175, which is per spec per tech support. All good now. ; pckd up 1 5304529766 (Lint screen)
We serviced a
SAMSUNG WASHER
Model WF405ATPAWR/A2
Near Carver, MN 55315
Kinnon
Job Details:
09/05/2024
Observed TE error on washing machine based on previous notes from previous repairs observed broken wire on therm used truck wire to extend wire connection on the and reconnected function test good error code gone
We serviced a
HISENSE FREEZER
Model CFU14N6AWE
Near Prior Lake, MN 55372
Delton
Job Details:
09/05/2024
Defrost heater is opened. Replaced defrost heater, evaporator fan motor and control board. Tested and refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE
Model UNAVAILABLE
Near Columbia Heights, MN 55421
Dakota
Job Details:
09/05/2024
Replaced bake igniter and tested, unit now heating.
We serviced a
LG REF BUILT IN++
Model LFX28978ST/02
Near North Saint Paul, MN 55109
Dakota
Job Details:
09/05/2024
Replaced compressor and drier. Recharged unit to 5oz r134a unit cooling on departure. Instructed customer to wait 24 hrs before loading unit ; used 1 TCA38151706 (S/S COMPRESSOR - (ALSO ADD SEALED SYSTEM JOB)) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Golden Valley, MN 55422
Dakota
Job Details:
09/05/2024
customer states leaking, found leak from diverter shaft seal. Replaced sump and motor assembly, (most economical way to replace seal and diverter) ran test cycle all functions ok no leaks; pckd up 1 W11178672 (Sump and motor)
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS 1311 INDEX 12A /
Near Minneapolis, MN 55405
Hyrum
Job Details:
09/05/2024
Customer was concerned about inconsistent cooling. Discovered fridge was set at -8 on a single compressor unit, causing the compressor to have to work really hard to maintain the freezer temperature. Instructed customer that temperature should be set closer to zero. Also, check the machine out and found that the coils were very dirty and in need of a cleaning. Clean coils and tested and everything seems to be working properly now
We serviced a
LIEBHERR++ REFRIGERATOR
Model LIEBHERR
Near Saint Paul, MN 55108
Hyrum
Job Details:
09/05/2024
Fresh food section defrost drain had gotten clogged, causing water to spill up the front and freeze on the freezer door. Broke the ice out and cleared the defrost drain. Tested and everything seems to be working properly.
We serviced a
SPEED QUEEN WASHER
Model AWN311SP111TW01
Near Saint Paul, MN 55108
Hyrum
Job Details:
09/05/2024
Customer states that they overloaded the machine with pillows and that there was a burning smell and smoke coming from the machine. Open up the machine discovered that the tub had stalled a little bit and the belt had burned up in one spot. Replace belt with new part and tested. She seems to be working properly.; used 1 38174 (Belt (warranty)) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details:
09/05/2024
MAKING A LOUD CLICKIN NOISE WHEN IT RUNS. Found a piece of plastic from a dish in the drain pump. Pulled dishwasher out and removed drain pump and pulled plastic out. Tested and dishwasher sounds great, but when it drains its leaking onto the counter from the air gap. I bypassed air gap and installed high loop in hose underneath the sink. Dishwasher is now fixed.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW85HEFW1
Near Buffalo, MN 55313
Matt
Job Details:
09/05/2024
WILL NOT DRAIN. Found the drain pump has failed. Quoted customer to install new drain pump. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 WPW10605427 (PUMP ASSM) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Rogers, MN 55374
Matt
Job Details:
09/05/2024
THE DISHWASHER IS NOT SPRAYING ANY WATER. SEEMS WATER IS NOT GETTING IN. Dishwasher had a little bit of water in the bottom when I got here. I started a heavy cycle and it drained the water and filled and started washing. I let dishwasher run for about 30 minutes and it was working perfectly. Dishwasher is testing good and I cant get it to fail. I called and talked to Lais and advised that I couldnt find anything wrong with the dishwasher.
We serviced a
LG REFRIGERATOR
Model PWE23KSDHSS
Near Maple Grove, MN 55369
Adam
Job Details:
09/05/2024
Unit is leaking out of the front on the floor. Found that a big ice sheet is on the bottom of the freezer. The freezer defrost drain is plugged. Pull unit out on protective floor mat found the drain on the duck. Bell was completely coated with dust and completely plugged up, cleaned out the drain and spliced it so its a little bit more open so it does not clog up as easy. Pushed Unit back after cleaning the coils in the back of the unit. then steamed out all the water and ice checked afterward the drain to make sure its not overfilling cleaned out the drain and now unit unit is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Dayton, MN 55327
Adam
Job Details:
09/04/2024
Complaint is freezer is making loud noise and ice maker not working. Found the the ice maker is trying to harvest but its not moving and is making a loud grinding noise unit needs a new ice maker. ; used 1 W10884390 (I/M ASSY) from stock
We serviced a
LG REFRIGERATOR
Model LSXC2396S101
Near Minneapolis, MN 55446
Paul
Job Details:
09/04/2024
Verified compressor inefficient. Replaced compressor. Evacuated system and charged with refrigerant. Performed software update for new compressor. Verified operations.
We serviced a
KENMORE DRYER
Model 110.68002010
Near Hudson, WI 54016
Aaron
Job Details:
09/04/2024
I replaced the idler pulley assembly, assembled the dryer, cleaned out the inner cabinet and fired up the dryer to verify that the new hardware solved the loud noise.
We serviced a
GE REFRIGERATOR
Model GNE26GMDFES
Near Long Lake, MN 55356
Paul
Job Details:
09/04/2024
Customer stated ff section is often too warm, and was once too cold. Found multiple fault codes for ff fan motor failure. Found fan faulty and not spinning. Steamed out fan assembly with steamer and replaced. Put unit into test mode and verified operations. Refrigerator operating properly now.
We serviced a
LG DRYER
Model DLG1320W
Near Minneapolis, MN 55427
Nate
Job Details:
09/04/2024
Not heating. Found a bad igniter. Replaced igniter and vacuumed out dryer. Runs great now. ; used 1 WE04X25996 (GLOW IGNITER KIT) from stock
We serviced a
LIEBHERR++ REF BUILT IN++
Model DF1061
Near Minneapolis, MN 55403
Nate
Job Details:
09/04/2024
Leaking water onto the floor. I found a plugged evaporator drain. Steamed it out and now it drains great.
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZIS48NYB
Near Excelsior, MN 55331
Nate
Job Details:
09/04/2024
Leaking water into the freezer. Found a plugged drain line to the evaporator pan by the compressor. Steamed everything out, now it drains great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Plymouth, MN 55447
Nate
Job Details:
09/04/2024
Replaced broken gears. Drawer works great now.
We serviced a
GE RANGE
Model JS760SP6SS
Near St. Cloud, MN 56301
Brandon
Job Details:
09/04/2024
Customer states the window in the oven broke. Vacuumed out the broken glass, removed the door, disassembled and replaced the glass. Put door on checked and made sure the door shut properly.
We serviced a
ELECTROLUX REFRIGERATOR
Model ERFG2393AS7
Near Burnsville, MN 55337
Delton
Job Details:
09/04/2024
Water dispenser has slow drip. Freezer drawer not closing all the way and getting moisture build up on seal. Found that the freezer drawer was hitting the side edge of cabinet and leaving small gap and not sealing all the way. Also found that the waterline was slightly kinked causing slow drip. Adjusted waterline and pulled out fridge slightly so it doesnt hit the cabinetry.Refrigerator is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near St. Cloud, MN 56301
Brandon
Job Details:
09/04/2024
Returned and installed the new board, cycled and tested made sure the heater came on, the heater is working as is should
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Roseville, MN 55113
Dakota
Job Details:
09/04/2024
Weak cool in Ff and fzr found condenser fan rxing 12vdc but not spinning, replaced fan motor and tested, condenser fan now spinning, returned unit to factory settings and instructed customer to allow unit 24hrs to return to normal operation; pckd up 1 WR60X23363 (Condenser fan motor)
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS117TW01
Near Apple Valley, MN 55124
Delton
Job Details:
09/04/2024
Found that the igniter is bad. Replaced igntier and gas coils. Tested and dryer is cycling heat and auto dryer timer was still not moving. Found that whoever was here before us had the cycling thermostat on wrong terminal. Corrected wiring, tested and now dryer cycles heat and timer now moves on auto dry. Dryer is heating and working good.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Minneapolis, MN 55413
Dakota
Job Details:
09/04/2024
customer concerned about humming/ vibration noises, states usually occurs in the evening after opening doors throughout the day, inspected work performed prior in the year. Cork tape was applied around metal surfaces that were touching each other to prevent noise. Ran test cycle compressor on High no abnormal noises found. Explained to customer that I do not have any concerns for the compressor at this time. Change in tone of operation can occur due to various operating conditions such as opening the doors and ambient temp and humidity in kitchen. Also inspected customer Dryer vent as courtesy customer stated getting D280 code on dryer. Instructed customer to have rooftop vent checked and if issues persist create warranty call for new unit.
We serviced a
GE WASHER
Model PFQ97HSPV0DS
Near St. Cloud, MN 56303
Brandon
Job Details:
09/04/2024
Customer states the unit is not drying as it once did, showed the customer on the filter the spots and show him the light test of checking to see how much light could be seen though the filter. Installed the new filter as the customers had spots the light could not be seen. The customer had tried to clean out all the lint, removed the detergent box and the top of the case and was able to get the lint out. Put back together and made sure the unit started and worked as it should
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55442
Nate
Job Details:
09/04/2024
Leaking water from water valve. Replaced valve and cleaned up water underneath. No leaks now: ; used 1 10023852 (VALVE - WATER FILL - * STANDARD) from stock
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/10
Near Minneapolis, MN 55419
Dakota
Job Details:
09/04/2024
Replaced wash motor and tested, all functions ok no leaks unit now heating water in cycle
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Watertown, MN 55388
Paul
Job Details:
09/04/2024
Replaced intermittently faulty PCB #EBR86473411 provided. Started unit. Ran unit thru test mode and verified unit operating as it should. Also ran a normal load without issues. If problem returns, recommend new display PCB #EBR85054314 and control panel #AGM75469926 due to communication issues, but unit seams to be running great without issue.
We serviced a
AMANA WASHER
Model NTW46518Q1
Near St. Cloud, MN 56303
Brandon
Job Details:
09/04/2024
Customer states the unit is not draining. Cycled and tested the pump just is humming not turning. Vacuumed out the water, removed the pump found debris in the pump. The customer approved replacing the pump. Removed the pump cycled and tested unit is pumping as it should. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55436
Dakota
Job Details:
09/04/2024
Replaced evap cover, fed defrost sensor and installed drain kit, set unit back to factory setting and instructed customer to wait 24hrs for unit to cool and return to normal operation
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Coon Rapids, MN 55433
Adam
Job Details:
09/04/2024
Complaint as not draining and not finishing a cycle. Let unit run for 40 minutes. Never had an error code. It did have a slow drain. Unit had an air gap. Bypass the air cap tested unit multiple times unit draining and no leaks. Explain to tenant if the air comes back they need to write down what it says so we know exactly whats going on. Went through test mode to make sure nothing errored out. Everything is working properly.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Maple Grove, MN 55369
Adam
Job Details:
09/04/2024
Complaint is unit not turning on. Its getting 120 V out of the outlet. Remove the top Consol. Found that on the back of the display board its shorting out cleaned up the terminals reassembled now unit is working properly. I explained if this continues to happen or happens again they will need a new display saved quote on file.
We serviced a
KENMORE WASHER
Model 79641262610
Near Eden Prairie, MN 55346
Kinnon
Job Details:
09/04/2024
Dryer leaking per customer confirmed hole at 6 oclock in bottom of door booth replace door boot cleared hose at bottom of door, booth, reassembled and tested all functions on washer all functions test good
We serviced a
SAMSUNG DRYER
Model DV218AEW/XAA
Near Eden Prairie, MN 55346
Kinnon
Job Details:
09/04/2024
Observe dry dryer gave TO air ordered thermostat and replaced thermostat. TO air is gone all dryer functions test good
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Carver, MN 55315
Kinnon
Job Details:
09/04/2024
Arrived on site unable to duplicate called. Electrolux did troubleshooting in service mode cleared error codes and auto calibration 13 minute wash test which produced no error codes. I also adjusted drain hose loop so less slack was behind the dishwasher. All functions test good
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Saint Paul, MN 55105
Hyrum
Job Details:
09/04/2024
On arrival installed new valve and tested. Machine seems to be working properly now. Complete.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55407
Hyrum
Job Details:
09/04/2024
Customer states there was an error code on the machine. Error code indicated that the drive board had failed. Installed new drive board with part. I had my on truck. Tested and machines working properly now.
We serviced a
LG REFRIGERATOR
Model LFDS22520S/01
Near Minneapolis, MN 55406
Hyrum
Job Details:
09/04/2024
Customer states machine stopped cooling suddenly. Opened up the machine and tapped into the system. Pressures to indicate the failed compressor. Replaced compressor with new part and tested. Machine seems to be working properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Saint Paul, MN 55117
Hyrum
Job Details:
09/04/2024
Upon arrival I tested the damper assembly and found it to be very noisy when opening. Replaced with new part on hand and tested. Everything sounds perfect now.
We serviced a
GE RANGE
Model JB645RKSS
Near Maplewood, MN 55109
Hyrum
Job Details:
09/04/2024
Inner ring of front right burner was not coming on. Tested the element and found it to a failed. Installed new part. Provided and tested. Everything looks good at this time.
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Maple Grove, MN 55369
Nate
Job Details:
09/03/2024
Door falls down. Found the old style cables/springs and mounts. We happen to carry the upgraded version of these parts per the service bulletin. Replaced parts with new upgraded ones. Door works great now. ; used 1 00754866 (DOOR CABLES (2)) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS7
Near Minneapolis, MN 55401
Dakota
Job Details:
09/03/2024
customer state low flow from dispenser. Confirmed complaint, found water line supplying fridge linked causing low flow, secured line and reinstalled fridge into cabinet. Tested unit now dispensing properly.
We serviced a
KENMORE RANGE
Model 79077442803
Near Minneapolis, MN 55418
Dakota
Job Details:
09/03/2024
Oven not heating, found bake igniter weak. Replaced bake igniter and tested, unit now heating properly ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
MAYTAG DRYER
Model n/a
Near Minneapolis, MN 55414
Dakota
Job Details:
09/03/2024
Dryer not heating, found gas valve coils electrically open causing no heat and glow sensor weak causing delayed ignition. Replaced gas valve coils and sensor and tested, unit now heating properly ; used 1 5303931775 (GLOW IGNITER & SENSOR), and 1 WP338906 (SWITCH - SELECTOR) from stock
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGB24L2ASA
Near Minneapolis, MN 55422
Dakota
Job Details:
09/03/2024
customer state unit not heating, found bake igniter weak and not drawing enough current to open gas valve. Replaced igniter and tested, unit now heating ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Otsego, MN 55330
Adam
Job Details:
09/03/2024
Unit not heating. Removed toe kick panel. Ran unit found heating element never glowing but does tumble. Unplugged unit. Check resistance on the thermostat and heater. Found the heater is reading open. Which means its bad. Unit needs a new heating element. Customer approved. Installed new heater. Once installed tested multiple times. Unit is now heating properly ; used 1 WP3387747 (ELEMENT - ELECTRIC) from stock
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2062
Near Osseo, MN 55311
Nate
Job Details:
09/03/2024
Found a broken icemaker. Replaced icemaker and did full test on it. Told customer to give it 3 days to begin regularly making ice, and that it will flash on freezer until it gets down to temperature.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Osseo, MN 55311
Nate
Job Details:
09/03/2024
Not heating. Found a bad heater assembly. Replaced assembly and vacuumed out a lot of lint, cleaned and oiled rollers. Runs great now. ; used 1 DC97-14486ADNS (HEATER ASSEMBLY - USE DE486A) from stock
We serviced a
GE RANGE
Model JDP39B0K1BB
Near Ramsey, MN 55303
Matt
Job Details:
09/03/2024
CONTROL PANEL DOES NOT TURN ON. Found the board is fried. Quoted customer to install new board, but the overlay is NLA so we will have to use the old one. Customer approved ordering and installing board. Installed new board and tested. Range is working great. Range is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Delano, MN 55328
Paul
Job Details:
09/03/2024
Found right FF door scratched/dented. Replaced supplied FF door. Re-used gasket, handle, and shelving. Verified proper fit and closer. Refrigerator ready for use. 5304526959 FF door.
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Champlin, MN 55316
Adam
Job Details:
09/03/2024
Making noise during tumbling. Disassembled unit. Found a rock in the front gasket that the basket rides on. The back rollers and idler are still good. Cleaned up and oiled the parts I could. Reassembled unit rested unit is now working properly with out the rock in the gasket. No parts needed
We serviced a
LG WASHER
Model WT7900HBA
Near Mound, MN 55364
Paul
Job Details:
09/03/2024
Customer stated washer not working. Found IE error code for water supply issues. Found hot and cold water lines reversed. Checked screens, checked hoses, and reversed water lines. Put unit into test mode and verified operations. Machine operating properly again. If problem returns, recommend new pressure switch assembly #6501EA1001R
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD605FD
Near Saint Paul, MN 55105
Hyrum
Job Details:
09/03/2024
Customer states that they put a really greasy pan in the machine and it did not complete a cycle. Then they tried to clean the machine with regular dish soap and it oversized. Random machine and it was still extremely sudsy. A little oil into the machine to get rid of the sides. Ran the machine until it was clear andgood to go. Instructed the customer on the use of cleaning agents in the machine. Ran the machine through the first bit of a cycle and told the customer to let it finish the cycle. Everything seems to be working at this time.
We serviced a
ELECTROLUX REFRIGERATOR
Model ERFG2393AS5
Near Minneapolis, MN 55443
Adam
Job Details:
09/03/2024
Installed new gasket from last diagnosis. Once installed heated up gasket to relax the gasket to seal the best it can
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Wayzata, MN 55391
Paul
Job Details:
09/03/2024
Replaced moldy outer door boot. Performed a rinse and spin to verify new door boot seals.
We serviced a
GE DRYER COIN OP++
Model DCCB330GJ3WC
Near Saint Paul, MN 55105
Hyrum
Job Details:
09/03/2024
Installed new belt and tested. Machine seems to be working properly now.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Elk River, MN 55330
Matt
Job Details:
09/03/2024
LIGHTING STRIKE THE HOUSE NOW ITS NOT WORKING PROPERLY NOW E3F8 ERROR. This is an overflow or suds error. Customer had clothes in washer when the lightning struck and they sat in there for a couple days before customer tried starting it again and then it gave this error. Customer has sense ran 2 loads through washer and it worked great. Theres a stored F8E3 error. Washer is testing good. I think it was suds from the load that was in the washer that was causing it to error out. I advised customer to run a cleaner through the washer regularly.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Minneapolis, MN 55443
Adam
Job Details:
09/03/2024
Unit not tumbling or doing anything. Will power up. Removed toe kick panel and started to test thermostats. I found that the thermal fuse was bad. Quoted blue book for new thermal fuse. Customer approved. Installed new thermal fuse. Once installed tested unit is now working properly ; used 1 WP3392519 (FUSE - NON-RESETABLE (CHECK THERMOSTATS)) from stock
We serviced a
SAMSUNG DRYER STACKED++
Model DV3388GW/XAA
Near Maple Grove, MN 55369
Adam
Job Details:
09/03/2024
Unit is not running. Drywall power up and down in the timer, but it will not tumble or do anything. Disassembled unit found a belt was broken. Customer wanted to do the new kit installed parts tested after was installed. Unit unit is now working properly.; used 1 DESAMKIT (DRYER REBUILD KIT) from stock
We serviced a
LG REFRIGERATOR
Model LTCS20020S/00
Near Plymouth, MN 55441
Kinnon
Job Details:
09/03/2024
Complaint was refrigerator not cooling freezer seem to be freezing. OK this is a top mount LG refrigerator. I remove several large chunks of ice from the air tunnel. Going down to the refrigerator were blocking airflow. I reset the thermostat reset the fridge checked for frost pattern. I have a good frost pattern picture attachedand evaporator fan is running. Unit seems to be cooling if customer calls back and its not cool again order refrigerator control.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near St. Cloud, MN 56301
Brandon
Job Details:
09/03/2024
Returned and and installed the 2 sensors, informed the customer of the board not being available, steamed out the unit.
We serviced a
MAYTAG WASHER STACKED++
Model MLE2000AYW
Near Saint Paul, MN 55105
Hyrum
Job Details:
09/03/2024
Customer states that its not going through the cycle. Discovered it was again leaking from the same spot as last time. Took the whole softener funnel off and the tube and cleared them out properly and made sure that they were able to flow easily. Make sure that nothing was leaking during any part of the cycle. Make sure that it went all the way through the spin cycle. Everything seems to be working properly now.
We serviced a
BEKO RANGE
Model BLG3053
Near Bloomington, MN 55431
Kinnon
Job Details:
09/03/2024
Not reaching target temp, replaced igniter all tests good
We serviced a
WHIRLPOOL RANGE
Model A
Near Chaska, MN 55318
Paul
Job Details:
09/03/2024
Customer tried to replaced burner sparklers on range top. Reassembled range top and re-insulated bare sparkler wires. Adjusted sparked position on middle burner. Cleaned burner heads and started and tested all burners. Range in good working order again.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Stillwater, MN 55082
Aaron
Job Details:
09/03/2024
I replaced the high limit, intake air , thermal cut off and thermal fuse because the ignitor will glow for a few seconds before going out. I told the customer that it could be the main power control or the burner assembly or both. He declined any further repair attempts since I couldnt port my finger on exactly what is happening with good appliance.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55417
Delton
Job Details:
09/03/2024
Found that igniter is weak. Cusotmer approved estimate. Replaced igniter, tested and oven preheated to 350 within 15 minutes. Also convection fan is working but only turns on after the oven is at temperature.Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Minneapolis, MN 55417
Delton
Job Details:
09/03/2024
Found that there was frost build up on the evaporator. Customer said tthat it started when we had the hot and humid week. The frost behind and sensor bimetal are frost free. Heater works and just needed to manually defrost the build up. Customer said that same week the AC went out in the home and was very hot and humid.I manually defrosted and moved defrost bimetal to more frosted portion of the evaporator to keep heater on longer.Refrigerator is cooling and working good.
We serviced a
KENMORE REFRIGERATOR
Model 795.78733.800
Near St. Cloud, MN 56304
Brandon
Job Details:
09/03/2024
Customer stated there is water running down the front of the drawer. Removes the drawer, door and shelfs. Found the drain clogged. Steamed out the ice. Vacuumed and cleaned up the area. Pulled the unit out and cleaned the drain tube out. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WASHER STACKED++
Model GUD27ESSM1 WW
Near Somerset, WI 54025
Aaron
Job Details:
09/03/2024
I replaced the wire harness for the lid switch and the washing machine motor. Ram spin ave agitator tests to verify my repair. The washing machine is back online. I did clear out a number of error codes that refer to out of balance loads and wash loads that tripped the excessive weight switch. The laundry center appliances cant handle large loads of laundry.
We serviced a
LG LAUNDRY CENTER++
Model WKEX200HWA
Near Minneapolis, MN 55429
Nate
Job Details:
09/03/2024
Replaced bad UI. Works great now.
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS 1360B INDEX 20C /
Near Minneapolis, MN 55406
Hyrum
Job Details:
09/03/2024
Machine was extremely frosty at this time. Defrosted and cleared, and installed new defrost sensor. Tested the sensor and the heater and everything seems to be working properly now. ; used 1 9590206 (Freezer sensor) from stock
We serviced a
LG WASHER
Model WM9000HVA
Near Otsego, MN 55362
Matt
Job Details:
09/03/2024
OE ERROR CODE. Found the drain pump has failed. Quoted customer to install new drain pump. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFLE3911QWO
Near Shakopee, MN 55379
Kinnon
Job Details:
09/03/2024
Arrived on site lid lock not functioning correctly. Customer approved estimate for lid lock module replacement arrived on site replaced module lid lock unlocks correctly. All functions tested on washer now filling in washing.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Rosemount, MN 55068
Delton
Job Details:
09/03/2024
Found that the door hinge was hitting the plastic receptacle making scraping/clunking noise. The receptacle was not aligned correctly. Aligned receptacle and no longer making scraping/clunking noise. Washer is working good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Minneapolis, MN 55406
Hyrum
Job Details:
09/03/2024
Installed new timer and tested. Eyeglass and motor indicates that the motor is now turning. Everything seems to be working properly.
We serviced a
KITCHENAID DRYER
Model KGHS01PMT1
Near Saint Michael, MN 55376
Matt
Job Details:
09/03/2024
NO HEAT. Found the thermal fuse is open. Quoted customer to install new fuse. Customer approved repair. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating and cycling between 220F and 115F on high heat. Dryer is now fixed. ; used 1 WP3392519 (FUSE - NON-RESETABLE (CHECK THERMOSTATS)) from stock
We serviced a
WHIRLPOOL DRYER
Model LDI5701W1
Near Saint Michael, MN 55376
Matt
Job Details:
09/03/2024
WON'T START, LATCH BROKEN. Found the motor was seized up. Quoted customer to install new motor and blower wheel. Customer approved repairs. Installed new motor, blower wheel and latch provided by customer and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP694089 (BLOWER WHEEL), and 1 279827 (MOTOR ASSM) from stock
We serviced a
KENMORE DRYER
Model 417.81122310
Near Sartell, MN 56377
Brandon
Job Details:
09/02/2024
Returned and installed the dryer door catch, cycled and tested
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Hudson, WI 54016
Aaron
Job Details:
09/02/2024
Error code ED-36 did not good into detail with the service manual. Manufacturer instructions were to replace the output board (not front end board) after repeated error code being produced. The owners tried to power cycle their appliance but the Over Current code was persistent, I replaced the output board at the bottom of the washing machine and ran a test cycle to ensure the appliance operated properly.
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Woodbury, MN 55125
Aaron
Job Details:
09/02/2024
I looked behind the dishwasher toe kick for a power source, not reachable. I pulled the dishwasher out from the countertop, the appliance is plugged into an electrical outlet, theres no voltage at the outlet. Customer said that the breaker marked for the appliance is in the ON position, but theres only a fraction of a volt read at both sides of the power source.
We serviced a
GE WASHER
Model PTW705BSTOWS
Near Eden Prairie, MN 55346
Kinnon
Job Details:
09/02/2024
Arrived on site found latch was not locking preventing washer from starting replace latch lock and strike functions test good
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922683-09
Near Minneapolis, MN 55419
Nate
Job Details:
09/02/2024
Found a big sheet of solid ice on bottom of freezer and frozen drain. Steamed out all ice and steamed out drain. Attached heat probe to drain. Now everything drains great. ; used 1 819043 (DRAIN HEAT PROBE) from stock