We serviced a
GE COOKTOP- ELE
Model PP945BM3BB
Near Minnetonka, MN 55345
Phillip
Job Details:
09/13/2021
The whole cooktop was dead no power. I checked for voltage under the cooktop at the conduit box. I get 0 volts across L1and L2. The customers breakers are older and when the breaker for the cooktop is pushed in it looks different than all the others. I advised the customer to have a electrician look at the breaker.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF8000FS1
Near Big Lake, MN 55309
Matt
Job Details:
09/13/2021
"Customer complaint is, NOISE, NOT WASHING CORRECTLY AND WON'T DRAIN. Inspected and tested. Found the drain coin catcher was plugged. Cleaned out and found pieces of metal from the bearing. Reassembled and tested. Washer now drains but is loud in a spin. Rear bearing has failed. "
We serviced a
KENMORE REFRIGERATOR
Model 10651799412
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/13/2021
"The unit was not cooling, the fans and compressor were not working. I found the thermostat was bad. I replaced the operating thermostat. Its working good now. ; used 1 WP2198202 (COLD CONTROL) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWE
Near Big Lake, MN 55309
Matt
Job Details:
09/13/2021
"Customer complaint is, LIGHT WORKS BUT NOT FREEZING. Inspected and tested. Found the temperature control has failed. Quoted customer to install new temperature control. Customer approved repairs. Installed new temperature control and tested. Freezer is starting to cool nicely. Freezer is now fixed. ; used 1 5304513033 (TEMP CONTROL) from stock"
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2330AYW
Near Minneapolis, MN 55436
Phil
Job Details:
09/13/2021
The customer said the dryer will not tumble. We put in a small load and it tumbled juts fine. The customer is going to wash a heaier load and put it in the dryer and try it out. Everything looks OK as it stands now. I will call them to check around 3:30 PM today. (by FW)
We serviced a
KENMORE MICROWAVE
Model 790.8032331
Near Long Lake, MN 55356
Phil
Job Details:
09/13/2021
Everything works but the unit does not heat. The primary interlock is most likely the issue according to the wire diagram. Everything will work except heat if the primary fails. (by FW)
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Nate
Job Details:
09/13/2021
Ripped door boot. Replaced. Runs great now.
We serviced a
KENMORE DISHWASHER
Model 587.14683200A
Near Minneapolis, MN 55417
Nate
Job Details:
09/13/2021
Dishwasher dead. Has a dead control board. Part 5304483640. No one has it. Quoted 403. DW looked but said its not available.
We serviced a
FRIGIDAIRE DISHWASHER
Model fghd2465n???
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/13/2021
Water was leaking out from the bottom of the door. I found that the bottom door seal was missing. I installed a new seal and ran it again. Now its not leaking. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, MN 55417
Nate
Job Details:
09/13/2021
"Wont spin. Or agitate. Has a bad hall sensor. Replaced sensor, ran through test cycle and quick wash and it works great now.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 110 45872 400
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/13/2021
It needs the flow meter. The pressure switch did not fix it. Ordering the flow meter. ; ordrd 1 WPW10110225 (Flow meter)
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.880427
Near Minneapolis, MN 55406
Nate
Job Details:
09/13/2021
"Dryer rumbling when it runs. Was packed full of lint. Vacuumed out dryer, oiled bearing, confirmed running at 200 degrees but there was no air flow because of lint. Has a broken blower wheel assembly which has a broken part fused on to the motor. Needs new blower assembly and motor. Can not find either. DW can you see if you can find those parts? Told customer not to use dryer. ; O-emld tckt"
We serviced a
LG WASHER TOP LOAD
Model WT1201CW
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/13/2021
I ran a diagnostic test I checked the pressure sensor that tested good it needs a main control. I called the customer for parts and labor and they will think about it and call us back if they want to fix it.
We serviced a
MAYTAG WALL OVEN- ELECT
Model MMW9730AS00
Near Chaska, MN 55318
Phillip
Job Details:
09/13/2021
The microwave fan and light do not work but it does heat. In diagnostics the relays on the board dont even click when they are activated. It also sensor errors. I cleared them but they came back. The sensors tested good. Im ordering the microwave control and light transformer. ; ordrd 1 WPW10486188 (Control) and 1 W11238401 (Transformer)
We serviced a
KENMORE WASHER FRONT LOA
Model MISSING
Near Minneapolis, MN 55406
Nate
Job Details:
09/13/2021
"Water leaking from front. Found a lot of human hair and dog hair on bottom of glass door window, wicking water out. Cleaned that, runs and drains great with no leaks. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KENMORE WASHER FRONT LOA
Model 11042832200
Near Minnetrista, MN 55375
Phillip
Job Details:
09/13/2021
I verified the communication error. I replaced the motor control board. I ran a diagnostic test and a spin test. Its working good today. If it does happen again it would need the main control . The bearing sounded good. The connectors to the boards looked good.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55436
Delton
Job Details:
09/10/2021
Wrong part/wrong part ordered. ORDERED CORRECT PART. INVERTER FOR THE REF DA92-00215B
We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/02
Near Eagan, MN 55122
Delton
Job Details:
09/10/2021
Dishwasher start button will intermittently be not responsive and has to shut on/off dishwasher several times before it will start. Got it to fail and did not start until i hit start button many times. Also bottom door seal is ripped and needs to be replaced. Parts on back order. Button set 0061188500611885; UI board 00676479; bottom seal 00669221.; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.7999351
Near Apple Valley, MN 55124
Delton
Job Details:
09/10/2021
Water dispenser trickles out and ice maker has about 1 cube at a time. Found that the water line to refrigerator was kinked when fridge was pushed in at some point. I added zip tie and routed water line so it wont get kinked when pushed in. Refrigerator water now dispenses out fast and ice maker fills. Refrigerator is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mound, MN 55364
Phillip
Job Details:
09/10/2021
The dishwasher would not drain. I found a junco of glass stuck in the drain pump. I cleared the drain and its working good now.
We serviced a
LG DRYER- GAS
Model DLGX2651R
Near Plymouth, MN 55442
Nate
Job Details:
09/10/2021
"Not heating. Found a tripped high limit fuse that needs to be replaced by the improved one. Ordered 6931EL3003C quoted 143, coming back to install on Tuesday. ; ordrd 1 6931EL3003C (High limit fuse)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE900VJ01
Near Big Lake, MN 55309
Matt
Job Details:
09/10/2021
"Customer complaint is, EC F21 & not draining. Inspected and found the drain pump filter was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5100DW0I
Near Hopkins, MN 55305
Nate
Job Details:
09/10/2021
Washer randomly turns on and off and flashes all kinds of different numbers. Ordered new control board and new consul. Returning next Wednesday for a morning appointment.; ordrd 1 W11029844 (Control board) and 1 W11174376 (Console)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LFB
Near Becker, MN 55308
Matt
Job Details:
09/10/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found this refrigerator has the ice maker problem were the insulation on the back wall breaks down causing it to freeze up and then condensation runs down the back causing it to get all rusty on the back. This is a manufacturing flaw and theres no fix for it.
We serviced a
SAMSUNG DRYER- GAS
Model DVG45M5500Z/A3
Near Big Lake, MN 55309
Matt
Job Details:
09/10/2021
"Customer complaint is, continuously running. Inspected and tested. Found the motor relay on the board is sticking, so it just keeps tumbling. Needs a new board. Installed new board and tested. Dryer is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW0
Near Elk River, MN 55330
Matt
Job Details:
09/10/2021
"Customer complaint is, LEAKING. Inspected and tested dishwasher. I ran dishwasher for over 30 minutes and it never leaked. I did see quite a bit of soap suds in there. Recommend customer run a couple of loads empty without adding any soap and see if it still leaks, or trying a different kind of soap. It might just have soap buildup in it that needs to be cleaned out. Its also possible the soap dispenser is leaking rinse aid, but I dont see anything actively leaking. If it leaks again after the customer tries to clean the soap out, I think we should order a soap dispenser before we come back. Part number W11032769."
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Dayton, MN 55327
Matt
Job Details:
09/10/2021
"Customer complaint is, START BUTTON ISNT WORKING JUST CLICKS. Inspected and tested. Found the thermal fuse has failed. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer airflow on back of dryer is 26mph and heat is cycling great between 230F and 105F with vent disconnected. When I hook the vent up the heat spiked to 260F before I shut it off. Airflow on outside of house is only 14mph. Half of the vent is the flexible foil kind. Advised customer to not use dryer until the vent gets cleaned, or replaced. ; used 1 WP35001087 (THERMAL FUSE) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.680877
Near Burnsville, MN 55306
Delton
Job Details:
09/10/2021
"F40 error Dryer blower motor error not spinning, blower motor is SHORTED. "
We serviced a
KENMORE COOKTOP- GAS
Model 911.3238589
Near Eden Prairie, MN 55347
Delton
Job Details:
09/10/2021
"Found that igniter switches are bad. Ordering switches for 4 burners and spark module. I ordered parts for cooktop. Look up coverage and part for vent and customer will need to be scheduled for vent (if covered) and cooktop repair (i ordered parts); used 4 Wb24t10071 (Igniter switch) from stock, ordrd 1 Wb13k25 (Spark module)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model SDG305DAWW
Near Edina, MN 55436
Nate
Job Details:
09/10/2021
"Motor, pully, and belt was broken. Also needed new blower wheel. Quoted customer for repair. "
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF210ANW/XAA01
Near Minneapolis, MN 55417
Nate
Job Details:
09/10/2021
Washer sounds like an airplane and shakes across the floor. Has a bad bearing. Also whistles when it fills with water. Caused by the bad valve.
We serviced a
GE MICROWAVE
Model JEM31SA002
Near Minneapolis, MN 55424
Delton
Job Details:
09/10/2021
"Found that microwave was plugged into power strip and the power strip failed. Plugged directly into wall outlet and microwave turns on and all functions are working. Microwave is heating and working good. I informed customer, not sure why its plugged into power strip and is not needed. Microwave is working good."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTF2940ES0
Near Eagan, MN 55123
Delton
Job Details:
09/10/2021
"Washer will agitate but not spin. Found that the door lock is bad and not going into spin mode. Customer approved estimate. Replaced door lock, tested with load of towels. Washer agitates and spins out clothes. Washer is working good.; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.565925
Near Mound, MN 55364
Phillip
Job Details:
09/10/2021
"Customer complaint warm air leaking in the ice chute and old on the ice bucket. The ice door flap is broken and one of the switch bracket pins are broken. I didnt see any mold only a little discoloration on the dispenser paddle. The customer said they cleaned a lot of it up. It needs the door flap and the switches bracket. Bracket WP2180226Ice flap kit 8201756; snapped 5 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS2
Near Excelsior, MN 55331
Phillip
Job Details:
09/10/2021
The dishwasher does not wash. The wash motor is locked up and does not spin. I pulled the motor apart and found the shaft is stuck. We do not carry the motor it needs. The motor is not available separately. It needs the Motor sump assembly WPW10056309
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Chanhassen, MN 55317
Phillip
Job Details:
09/10/2021
I replaced all three door gaskets and I heated and stretch them out to take the wrinkles out. They seal good. Advised the customer that they will continue to heat up and stretch out.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Minneapolis, MN 55426
Phillip
Job Details:
09/10/2021
The door latch strike is loose and does not close the switches. I found a part on the door that holds the latch spring is broken. It needs a whole new door and the switch latch assembly. Below is what is needed. 5304473842 door assembly 5304440289 latch assembly ; states that autho needed
We serviced a
LG WASHER FRONT LOA
Model WM80000HVA
Near Medina, MN 55340
Phillip
Job Details:
09/10/2021
The washer basket is rubbing and its loud during a spin. The basket is flopping up and down. The spider shaft on the basket is broken. I advised the customer that it would be better to replace the washer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Plymouth, MN 55446
Phillip
Job Details:
09/10/2021
The dishwasher was not draining. I found where the drain hose connects to the air trap food is plugging it up. I cleared out their trap and clear the hoses and all the water is draining good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details:
09/10/2021
There was a smell from the fresh food section. Everything looked good and clean. I advised the customer to change the water filter and take everything out of the fresh food and out order eliminator things in there for at least 24 hours.
We serviced a
GE REFRIGERATOR
Model PVS21KSEBFSS
Near Eagan, MN 55123
Delton
Job Details:
09/10/2021
"Refrigerator not cooling at all. FOund that compressor inverter board is shorted. Also water dispenser has slow drip, water valve is bad. Replaced inverter board and water valve, tested and refrigerator is cooling and dispenser no longer leaking. Refrigerator is working good.; used 1 WR57X33326 (WATER VALVE), and 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
KENMORE FREEZER
Model 253.244221
Near Saint Michael, MN 55376
Matt
Job Details:
09/10/2021
"Customer complaint is, SOUND LIKE IT'S RUNNING BUT IT'S NOT FREEZING. Freezer was unplugged when I got here. Plugged it in and the compressor turned on right away, but after 30 minutes it was still room temperature. The sealed system has failed. "
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG700ESS0
Near Minneapolis, MN 55407
Nate
Job Details:
09/10/2021
"Was very carefully installing handle on door and door glass shattered. Have to return this and install one a 3rd time. ; O-emld tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model MISSING
Near Richfield, MN 55423
Nate
Job Details:
09/10/2021
Replaced bad thermostat. Immediately began running with the new one in now. Runs great. Told customer 24 hours before itll be totally cold.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details:
09/10/2021
"Fridge isnt cooling and water has been pooling on bottom. Needs 4 part kit. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Eden Prairie, MN 55347
Phil
Job Details:
09/08/2021
the drain pump will run for a bit. The touchpad buttons were dim before it went dead. Try touchpad first and then main. (by FW)
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3200UC/01
Near Minneapolis, MN 55430
Phil
Job Details:
09/08/2021
The machine is really noisy when they rotate the drum by hand. The rear bearings are in really poor shape. (by FW)
We serviced a
LG DISHWASHER
Model SKSDW2401S
Near Edina, MN 55439
Phil
Job Details:
09/08/2021
The dishwasher used to pop the GFI right away. We will connect an extension cord from another outlet and test to see if the new outlet will trip.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Maple Grove, MN 55369
Phil
Job Details:
09/08/2021
"After speaking with her, it sounds like there is too much detergent in the machine. They are going to run several cycles empty and switch detergents."
We serviced a
WHIRLPOOL DISHWASHER
Model NA
Near Eagan, MN 55122
Delton
Job Details:
09/08/2021
"Dishwasher not powering on. FOund that control board shorted and has big burn spot. Also control panel buttons falling off as well as plastic screw tab broke off and panel comes off when pulling on door. Soap dispenser wont shut, door seal ripped.Model and serial number rubbed off.
We serviced a
AMANA WASHER FRONT LOA
Model LWA50AW
Near Wayzata, MN 55391
Phillip
Job Details:
09/08/2021
"The washer does not go through a cycle. I found the belt broken and I also found water leaking from the drain hose. After inspection and removing the basket I found the bearing is seized to the transmission. After hitting the transmission I was able to get to move. There is water in the bottom from it leaking. Beside the rust all over the transmission there also some oil seeping out of the bottom. The brake looks ok and the pulleys look fine. The tub is very rusty so Im not sure how long it will all last. Ive listed the parts I think it need below. I did take most of it apart. I dont know how good the milk stool bearing is, it may need more parts. Seal kit 646P3Belt 37820Bearing WP40004201PTransmission 12002178Drain hose WP40053901; states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Maple Plain, MN 55359
Phil
Job Details:
09/08/2021
The customer said the machine is leaking and wrecked their floor. They turned the machine on and it did not leak for us. They believe the water was coming from under the kick panel. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GFWH1400D0WW
Near Minneapolis, MN 55410
Nate
Job Details:
09/08/2021
"A bad smell came from the washer area a week ago. Smelled like gas. I removed the bellow, its nice and clean. Nothing in the washer. Removed the filter. Cleaned some junk out. Rinsed water through it. Told customer its possible that was causing some of the smell. But most likely it was stink coming up from the drain next to it."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF0
Near Plymouth, MN 55442
Phil
Job Details:
09/08/2021
The touchpad beeps on its own and the buttons will switch between water and ice. ordered new touchpad. The touchpad also has on and off stuck on. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 253.749237
Near Champlin, MN 55316
Phil
Job Details:
09/08/2021
The freezer is at 25 degrees and the display buttons are hard to push. The buttons are a special order board. (by FW)
We serviced a
BOSCH DISHWASHER
Model SHE44C02UC/22
Near Minneapolis, MN 55417
Nate
Job Details:
09/08/2021
"Not circulating water well. Not filling. Bad valve. Replaced, runs and circulating well now.; used 1 00425458 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5300VW2
Near Minneapolis, MN 55417
Nate
Job Details:
09/08/2021
Not draining or spinning. Found a sock stuck in drain pump. Couldnt get sock out. Replaced pump. Runs and spins and drains great now.; used 1 WP3363394 (DD DRAIN PUMP) from stock
We serviced a
KENMORE REFRIGERATOR
Model WRF736SDAB13
Near Minneapolis, MN 55422
Nate
Job Details:
09/08/2021
"Compressor and condenser fan not running. Found a bad relay on board. Replaced relay, compressor and fan immediately began running, runs great now. Nice customer. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC42C8EYY02
Near Minnetonka, MN 55345
Phillip
Job Details:
09/08/2021
The ice maker will not work. I found wires broken at the bottom of the door. I repaired the broken wires. Advised the customer to give it 24 hours to make ice.
We serviced a
LG REFRIGERATOR
Model LFC22770ST/01
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/08/2021
The whole unit is not cooling. All the fans and compressor are running. The compressor is running but its not cooling down. The inverter compressor has failed and needs to be replaced. I advised the customer what there options are.
We serviced a
GE MICROWAVE
Model JVM1730DM1WW
Near Eden Prairie, MN 55347
Phillip
Job Details:
09/08/2021
Several of the touch pad buttons dont work and the display is dim and some segments are out. Only a few buttons respond. Cleaning the ribbon did nothing. It needs the panel and control board. I advised the customer that if its repaired the panel may be on back order. Panel control WB07X11043Control board WB27X10933; states that autho needed
We serviced a
GE REFRIGERATOR
Model GSS25SGSASS
Near Minneapolis, MN 55447
Phillip
Job Details:
09/08/2021
The freezer fan was not working. I replaced the main control and now the fan runs. Allow 24 hours for it to be completely back to normal.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB725BW0
Near Maple Grove, MN 55311
Phillip
Job Details:
09/08/2021
"The complaint was when the customer was selecting certain cycles the times were longer than she remembered. I showed the customer how she can adjust the estimated times. I ran the dryer, the dryer heats good and the air flow is good. I checked for errors. The only error was for a blocked vent. Today the airflow is perfect. It may have been from a dirty lint screen."
We serviced a
KITCHENAID MICROWAVE
Model KHMC1857WSS0
Near Saint Michael, MN 55376
Phillip
Job Details:
09/08/2021
The complaint is that it sometimes does not heat and it will take a couple hours before it will again. It heats for me every time Ive tried it. Ive tried closing the door soft and hard but it still works. Ive had the customer recreate what she does and start it and it works. Today the customer told me that for a long time now when she runs it sometimes sparks come from underneath by the light but the light is not on. She never told me this before. The sparking could be from something defective in the waive guide. It may take several more parts and it may not get fixed. I listed below parts I would like to replace. Door W10250603Panel control W10250591Thermostat magnetron W10598693Thermistor W10163422Thermostat W10478211Top switch support WP8206419Bottom switch support WPW10156813; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC5
Near Apple Valley, MN 55124
Delton
Job Details:
09/08/2021
"Found that water valve is bad and water is barely coming out. Water hoses are good. Customer approved estimate, ordering parts and rescheduling.; ordrd 1 W11173599 (Water valve)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model THE OLD AWESOME DD W
Near Apple Valley, MN 55124
Delton
Job Details:
09/08/2021
"Ran full test and did not find any issues. Checked all functions and is all working. Cannot find any issue as Im here. Customer will keep notes if problem happens again to what cycle, load and time into cycle if it happens again. Washer is working good as Im here.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG DISHWASHER
Model LDP679ST
Near Minneapolis, MN 55437
Delton
Job Details:
09/08/2021
Dishwasher wont start. Found that its not recognizing that door is shut to start cycle. the door switch was tripped and wouldnt start Im guessing dish hit it by accident. I reset mechanism and dishwasher starts and is working good. I showed customer how to push the door latch button to reset if somehow happens again. DIshwasher is working good.I did not charge extra call was 5 minutes.
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Eden Prairie, MN 55347
Delton
Job Details:
09/08/2021
"Making loud scraping and when warms up banging sound. FOund that glides and bearing is worn. Also dryer taking 2-3 cycles to dry clothes. Found that dryer was pushed back against the wall pinching the dryer vent and was not venting out to dry, informed customer and to slide over dryer and make sure its not punched back and pinching the vent. Ordering parts and rescheduling.; ordrd 1 We03x25576 (Top glide kit) and 1 We3m33 (Bearing)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE3500AYW
Near Eden Prairie, MN 55347
Delton
Job Details:
09/08/2021
"Replaced timer knob, tested and dryer is working good."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF366DCE
Near Minneapolis, MN 55410
Delton
Job Details:
09/08/2021
"Replaced control board, tested and oven preheats and display is on and range is responsive. Rang is working good."
We serviced a
SAMSUNG RANGE- GAS
Model NE59M685055
Near Maple Grove, MN 55311
Seth
Job Details:
09/08/2021
I replaced the infinite switch and tested the range. It is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Osseo, MN 55311
Seth
Job Details:
09/08/2021
Customer complains that the fridge made a funny noise for a few days then suddenly got an error code that they could not read completely because the display is failing. She also complains that the dispenser does not dispense ice. Upon arrival and inspection I found the unit had an error but I could not work through system diagnostics to specifically identify the error because the display is missing digits.
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Minneapolis, MN 55422
Seth
Job Details:
09/08/2021
Customer complains the dishwasher just beeps. Upon arrival an inspection I found this is the model that can have one of three or all of three defects A bad control board a bad switch or a bad DC harness. I quoted customer the complete job of all three knowing that it may only need one letting them know we would charge them for what parts were used.
We serviced a
GE REFRIGERATOR
Model TFX20JABKWW
Near Golden Valley, MN 55422
Seth
Job Details:
09/08/2021
Customer complains the freezer has been progressively getting warmer and it no longer is freezing. Upon arrival and inspection I found 27 to 32? in the freezer. Compressor condenser fan and evaporator fan were all running. I found no frost on the evaporator. Please transfer; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 25363782300
Near Minneapolis, MN 55412
Seth
Job Details:
09/08/2021
Customer complains the fridge makes an annoying noise and it has a slow drip of water at the back of the fridge. Upon arrival and inspection I could not duplicate noise but saw a drip. Previous to our arrival someone had installed extra long screws and the consul cover and refrigerator liner was bowed and buckled downward. I put a little bit of tape on the drain port but I cannot guarantee that this will help the situation as theres nothing I can do the liner is sagging and damaged.
We serviced a
KENMORE DISHWASHER
Model 66517363300
Near Minneapolis, MN 55422
Seth
Job Details:
09/08/2021
Makes a bad noise. I have removed a lot of debris from the chopper blade. Two big pieces of plastic a piece of glass and a lot of pickle jar labels. I tested it afterwards and it made all the typical noises and I saw nothing when inspecting the dishwasher. It is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model NOTAVAILABLE
Near Minneapolis, MN 55428
Seth
Job Details:
09/08/2021
Fridge is not cooling. The fridge is missing its identification tag but it is obvious that it is a Samsung that has a manufactures defect that causes leaking from the fresh food section and evaporator issues. Theres nothing we can do to do any repairs on site I was only able to identify machine by site no identifiers are remaining on this unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE REFRIGERATOR
Model 3639641723
Near Champlin, MN 55316
Seth
Job Details:
09/08/2021
Fridge was leaking from the compartment separator evaporator drain. The elbow is deteriorated and the plastic tray in the separator is brittle and cracked. There was black mold throughout the fridge and the door seals were all bad. She will replace the fridge.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Burnsville, MN 55337
Delton
Job Details:
09/08/2021
"Found that fridge is acting weird. Wont go into service mode, not making ice, water will dispense but then randomly shuts off and have to open and close door to restart it. Appears that it is control board and also i read that the power board (Orion board) can also cause weird issues. Ordering parts from marcone and rescheduling.; schdld next appmnt for 9/14 TUE !"
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Minneapolis, MN 55427
Nate
Job Details:
09/07/2021
"Its running on the warmer side. They reset it and now its been running at 40 and 6. Found a bad inverter. Compressor didnt run for 45 minutes. 7 minutes after installing inverter, compressor started up and unit is cooling down. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY04
Near Hopkins, MN 55343
Nate
Job Details:
09/07/2021
"Room temperature. Fans running but compressor isnt. With both a PR041 and a hard start relay attached to compressor, it just hums and clicks. Compressor is bad. .; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.5470341
Near Eden Prairie, MN 55346
Nate
Job Details:
09/07/2021
"Fridge is leaking water from hole where water dispenser for ice maker is. The unit needs a new dispenser."
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Phil
Job Details:
09/07/2021
The door boot is ripped. Ordered new one. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 795.72042.112
Near Plymouth, MN 55446
Phillip
Job Details:
09/07/2021
Both sections are not cooling. The compressor is running but its not pumping correctly. This is a LG build with an inverter compressor.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model kebs208dss8
Near Long Lake, MN 55356
Phil
Job Details:
09/07/2021
The oven is noisy after self clean. Ordered both cooling fans. The upper fan is on BO. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM0642HW/01
Near Burnsville, MN 55337
Phil
Job Details:
09/07/2021
"The washer got a UE error code when washing a blanket. I am not surprised that the machine was out of baalcn with a blanket. She ran one other cycle and can;t remember if that one worked OK or not. She started a normal cycle and will call us with the results. The door boot is dirty, I made her aware that the warranty company will almosy certainly not cover that. (by FW)"
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Minnetonka, MN 55345
Phil
Job Details:
09/07/2021
The door falls down. Ordered new door cables. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ8243HQ0
Near Minneapolis, MN 55416
Phil
Job Details:
09/07/2021
The washer will fill with water but will not drain or spin. The lid switch looks like it is depressed to far and should probably be replaced. Part number is 3949247V (by FW)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Apple Valley, MN 55124
Phil
Job Details:
09/07/2021
The microwave is dead. The outlet is good. I am assuming a switch failed and tripped the 20 amp fuse in the unit. ordered new switch holders. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Rogers, MN 55374
Matt
Job Details:
09/07/2021
"Customer complaint is, ice maker is not SENDING OUT ICE. Inspected and tested. Ice is dispensing great. I tested it about a dozen times and it never failed. Ice maker is making ice and dispenser is working great for me."
We serviced a
SAMSUNG DRYER- GAS
Model DV45H6300GW/A3
Near Rogers, MN 55374
Matt
Job Details:
09/07/2021
"Customer complaint is, AFTER DRYING SNEAKERS THE DRUM IS NOT SPINNING. Inspected and tested. Found the motor bracket had broken and the motor and blower wheel were seized up. The blower wheel had been rubbing for a while, because it was wearing a hole in the housing. The rubber bearing that holds the motor in place is oblong now. Needs a new motor and blower wheel. Quoted customer to install motor and blower housing assembly."
We serviced a
GE DRYER- ELECTRIC
Model GHDN520ED0WS
Near Elk River, MN 55330
Matt
Job Details:
09/07/2021
"Customer complaint is, CLICKS WHEN PRESSING START AND WONT START CYCLE. Inspected and found the belt was broken. Also the front bearing was starting to wear out. Quoted customer to install bearing repair kit. Customer approved repairs. Installed new bearing repair kit and tested. Dryer is now fixed. ; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
GE MICROWAVE
Model CVM9179SL1SS
Near Elk River, MN 55330
Matt
Job Details:
09/07/2021
"Customer complaint is, MIC SIDE WENT OUT. Inspected and tested. Found the magnetron has failed. Quoted customer to install new magnetron.the repairs we need to order part number WB27X10939 "
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS
Near Edina, MN 55435
Nate
Job Details:
09/07/2021
"Ice built up behind back panel. Actually popped some plastic pieces off the back panel. Is having known issue. Needs kit. Subject: Water leaking under crispers and/or fan noise that stops when doors are openedSymptom: Ice forms at the top of the evaporator, interfering with the fan and causing the drain to freeze and water to overflow, which runs down under the crispers.New Service Kit: Part Code DA82-01415AKit Contents: 1 new drain tube with cap 1 foam seal for the bottom of the drain plate 2 foam strips for the back of the evaporator drain plate 1 defrost heater clip."
We serviced a
GE WASHER TOP LOAD
Model WSSH300G1WW
Near Eden Prairie, MN 55346
Phillip
Job Details:
09/07/2021
When you start the washer it sounds like it locks but nothing else happen. I pushed on the door and started a spin cycle. It went the through the spin just fine. Now it works on all cycles. I quoted the customer for the new latch and labor. The customer passed on the repair . WH10X27534 latch assembly
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WA37T26GW2-96134A
Near Eagan, MN 55122
Delton
Job Details:
09/07/2021
"Drain pump was locked up by small rock. Removed debris, tested and washer is draining and working good. If problem continues order drain pump."
We serviced a
GE MICROWAVE
Model JVM1652SH06
Near Osseo, MN 55311
Seth
Job Details:
09/07/2021
I replaced the Magnatron capacitor and diode and I tested the microwave. The microwave is now fixed
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Osseo, MN 55311
Seth
Job Details:
09/07/2021
Dishwasher is leaking. I found there was a leak from the stem on the inlet valve. I replaced the inlet valve and tested. Dishwasher is now fixed.; used 1 WD15X10014 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Chanhassen, MN 55317
Phillip
Job Details:
09/07/2021
Complaint is the dishwasher does not drain and does not dry the dishes. I found some paper stuck in the drain hose. I put into diagnostics and ran a test. In the diagnostic cycle it did heat. 6-46-6 7-1 3-4
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Otsego, MN 55330
Matt
Job Details:
09/07/2021
"Customer complaint is, ICE BUILD UP ON BOTTOM OF UNIT AND LEAKING. Inspected and found the evaporator defrost drain was frozen. Defrosted drain and tested. Drain is draining great. Freezer is now fixed."