We serviced a
KENMORE DRYER
Model 110.6002201
Near Elk River, MN 55330
Matt
Job Details: 08/16/2023
"Customer complaint is, HAVE TO USE THE TIMER SIDE TO DRY AND TAKES A FEW TIMES TO DRY. Inspected and tested. Started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F for over 20 minutes. I cant check airflow on outside of house because it comes out underneath the deck and theres no access. Airflow on back of dryer is 32mph and with vent disconnected the heat is cycling between 200F and 115F. I tried the auto dry cycle and I can only get it to heat by holding the timer, when I let go its not heating. The timer has failed. Part on order. Customer also needs to clean the vent. ; ordrd 1 WPW10185976 (Timer)"
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Wayzata, MN 55391
Phillip
Job Details: 08/16/2023
"The ice maker is no longer making ice but it use to. The ice maker is on and the ice tray is stuck at the 4 oclock position. I called Beko and there is no test for this ice maker. He said to just replace it. Ice maker assembly 5918690100 Marcone. I could not get a price in blue book. I gave the customer a rough guess of 390 or more total. Please get the price and contact the customer. Marcone has them but I have not ordered one yet. ; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID COOKTOP++
Model MISSING
Near Minneapolis, MN 55405
Nate
Job Details: 08/15/2023
"Cooktop grill not working. Found a bad ignitor. Replaced ignitor. Works great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NW1A
Near Minneapolis, MN 55416
Nate
Job Details: 08/15/2023
"Not cleaning the dishes. Wasnt filling with water. I whacked the valve a few times and then it started filling. But then after finally filling, the wash motor would run, but only circulate the water for a couple seconds before seizing up and humming. I would stop and restart it, and it would do the same thing. Needs a new valve and motor.
We serviced a
KENMORE DRYER
Model 110.669225
Near Minneapolis, MN 55407
Delton
Job Details: 08/15/2023
"Customer said not drying clothes and dryer will shut off quickly. Found that there was a lot of lint build up on outside dryer ven. Also found that the auto dry moisture sensor wire was unplugged. Attached wire, tested and dryer is now cycling heat normally. Dryer is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near Saint Paul, MN 55104
Delton
Job Details: 08/15/2023
"Customer says will stop or dishwasher will not get dishes clean. Found that dishwasher has very low water level and not washing dishes or washing away soap. I ran diagnostics and no errors but only thing is had low water, I manually added several cups of water and dishwasher completed with no errors. Checked water pressure to dishwasher and was low. I checked water shut off and it is rusted and leaks. I suggested that be replaced first before we replace water valve on dishwasher. Customer will get plumber and fix shut off and check pressure and will call us back if dishwasher issues continue.
We serviced a
KENMORE DISHWASHER
Model 665.14572N610
Near Champlin, MN 55316
Phillip
Job Details: 08/15/2023
The complaint is the dishwasher is not cleaning or heating. I started the dishwasher and it filled with water. After a few minutes I found the wash motor is not starting. The wash motor is buzzing. I quoted for the wash motor repair. I replaced the wash motor and ran diagnostics to reset the control. Its working good now. I advised them to run a clean cycle with a dishwasher cleaner.
We serviced a
DACOR++ REF BUILT IN++
Model DYF42SBIWR
Near Minneapolis, MN 55448
Phillip
Job Details: 08/15/2023
The compliant was the freezer. The customer said the freezer seems to be better and the fault codes are gone. I took temp in the fresh food and the temp was around 42 degrees. The temp was set to 40. I ran the defrost test and the fans test. Everything is working good today. There are no active fault codes. The doors are sealing good.
We serviced a
GE REFRIGERATOR
Model GSS20IBMBWW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/15/2023
"The customer complaint is the fresh food is warm and the top of the freezer is warm. Again, I found the top half of the evaporator in the freezer section frosted up. The bottom half was good is only the top half that had too much frost on it. I defrosted the evaporator, and then I tested the defrost heater. The defrost here comes on a test mode. I replaced the main control, the defrost thermostat, and the evaporator sensor. The doors seal good and the fan is working good. No other issues found.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24J9960S4/AA
Near Chanhassen, MN 55317
Adam
Job Details: 08/15/2023
Customer wanted new right hand door. Swapped doors. Adjusted and leveled doors.
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS3
Near Maple Grove, MN 55311
Phillip
Job Details: 08/15/2023
The customer complaint is the dishwasher does not start and the clean light flashes. I found the clean light is flashing 7 times which indicates a heating issue. I put into service mode then let run. I took an amp draw of the heater and I get 7.1 amps. I then canceled the service test and ran a normal. The dishwasher seems to be working and pumping water. After about 15 minutes the heater came on again. I inspected the board and connections. All looked ok. The drain pump is a little noisy and the wash pump sounds a little rough but it still washes. I suspect the wash pump may be stopping so its either a failing wash pump or main board. I advised to clean it with vinegar. Unit is operating good right now.
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Minneapolis, MN 55441
Nate
Job Details: 08/15/2023
"Dishwasher doesnt run. It just flashes the lights on door and chirps 3 times. Pulled down the main PCB and the green LED is dead. GE tech says to replace main PCB if its not flashing a code. Replaced board with PCB we carry, and it works great now.
We serviced a
LG RANGE
Model LREL6323S/00
Near St. Cloud, MN 56303
Matt
Job Details: 08/15/2023
REPLACE BROKEN COOKTOP. Installed new glass cooktop and tested. Range is now fixed.
We serviced a
ROPER REFRIGERATOR
Model RT18DKXHW00
Near St. Louis Park, MN 55416
Nate
Job Details: 08/15/2023
Needs new evaporator fan motor. 4389142. Office found one in Texas. I texted office and let them know that owner said to go ahead and order it and call him back to set return visit. Use his card on file. ; saved tckt
We serviced a
ASKO++ DISHWASHER
Model DBI663THS
Near Minneapolis, MN 55437
Delton
Job Details: 08/15/2023
"Replaced soap dispenser, tested and door now latches and stays closed and opens when scheduled. Dishwasher is working good.Office: the contact said to send them a bill? I dont see card on file? Please collect or process payment.; saved tckt , states that autho needed"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Minneapolis, MN 55422
Nate
Job Details: 08/15/2023
"Oven was set to 425, they were baking a pizza, and they heard a loud shatter sound. Pictures attached. Please submit to ANT for authorization. If approved, when we come back to fix door, once fixed, they would like us to run it and double check temps and make sure it isnt running too hot. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model LAT8426AAE
Near Saint Paul, MN 55103
Delton
Job Details: 08/15/2023
"Transmission is locked up but motor still runs and burning the belt. Old washer needs several parts and the transmission part shows NLA but washer is in tight space in basement and customer would like to try and find the transmission. I told him even if we did find the part it would costs more than new washer but he still wanted to see if we can find it.I do not want to replace the transmission on this if we do find that part. Its a big job and basement is nasty and stinks, so quote high so he declines or tell him you searched and searched and its NLA (see picture); saved tckt"
We serviced a
LG REFRIGERATOR
Model LFC22740ST
Near Chanhassen, MN 55317
Adam
Job Details: 08/15/2023
Unit now has water to the unit. Cycled unit in test mode it harvested the cubes inside and filled properly. Tested a couple of times it seamed to be cycling properly now. Cant find anything wrong with ice maker. Took temps and was about 8 degrees so its warm enough. I would have them check the unit tomorrow and see if it starting to produce ice or not. ;
We serviced a
AMANA REFRIGERATOR
Model ARS8265BW
Near St. Cloud, MN 56301
Matt
Job Details: 08/15/2023
"Customer complaint is, LEAKING ON THE FLOOR... NOTICED LAST FRIDAY AND ITS GETTING WORSE. Customer had refrigerator unplugged and it was room temperature. Inspected and tested. Found the primary water valve is cracked and leaking. Quoted customer $455. to install new valve. Customer approved repairs. Part on order. ; ordrd 1 WP12544002 (Primary valve)"
We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Chanhassen, MN 55317
Adam
Job Details: 08/15/2023
Customers complaint not making ice. Was here before and didnt have water hooked up now its on. First ran water through dispenser made sure water was on. Next checked the ice maker. Notice they have the wrong ice bucket and its blocking ice he arm and its thinking its full of ice. Will need new bucket. Next ran it through a harvest cycle and it worked properly and filled with water. Just needs bucket to finish this repair. ; ordrng 1 WR30X30127 (Bucket)
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT70NNP/12
Near Minneapolis, MN 55438
Delton
Job Details: 08/14/2023
"Replaced control board, tested and refrigerator turns on and compressors are running. Found that the wires for condenser fan ripped off. I was able to splice wires back on but if cooling is issue condenser fan would need to be replaced. Refrigerator is cooling and working good.
We serviced a
VIKING++ RANGE
Model VGIC485-6GSS
Near Minneapolis, MN 55419
Nate
Job Details: 08/14/2023
"Customer said they've been smelling gas when the large oven runs. Found two bad bake ignitors. Quoted for new ignitors. Replaced the ignitors. Unit is working great now.
We serviced a
LG REFRIGERATOR
Model LFXS29626S/01
Near Hanover, MN 55341
Matt
Job Details: 08/14/2023
"Customer complaint is, NOT WORKING, FROST BUILD UP ON THE FREEZER AND WATER LEAKING ALL OVER THE FLOOR. Customer turned the water off to the refrigerator and it hasnt leaked sense. Inspected and tested. FF compartment is 35F and freezer is -1F. Theres some white frost buildup on the left freezer drawer rail. Both FF compartment doors and freezer drawer is sealing perfectly. The only way your going to get frost buildup on the rails is if the door is not closing all the way. I turned water on and couldnt find anything leaking. After running water through dispenser and cycling ice makers, found the freezer ice maker is leaking out the back when it fills. I disassembled freezer and removed ice maker and found the fill tube was frozen up. I defrosted and reassembled ice maker and cycled it and now it filled the ice maker and did not leak out the back. I advised customer to make sure the door is closing all the way or there going to continue getting frost buildup in the freezer."
We serviced a
FRIGIDAIRE DRYER
Model NOTAVAILABLE
Near Minneapolis, MN 55419
Delton
Job Details: 08/14/2023
"Found that the high limit is open cutting power to heat. I reset high limit and cleaned out inside dryer of lint build up. Tested dryer with dryer vent disconnected and was cycling heat normally. I attached the vent and heat spiked, which means dryer vent is clogged. Vent runs underneath deck and hard to get to. Customer will clean vent. Dryer itself is heating and working good.
We serviced a
SAMSUNG DRYER
Model DV210AGW/XAA
Near Minneapolis, MN 55424
Nate
Job Details: 08/14/2023
"Not heating at end of cycle. Took off vent. Vent is clean. Tons of lint built up inside dryer since I was here last. Also, coils stop working after the first half of the cycle. Vacuumed out dryer, replaced coils. Runs and heats great now.
We serviced a
LG WASHER
Model WM40000HBA
Near Chanhassen, MN 55317
Adam
Job Details: 08/14/2023
Customer wanted new boot installed. Customer bought the boot and decided to hire for install. Installed new boot. Removed front to get to the inner spring and make sure its installed properly. Once installed tested multiple times for leaks. Unit is working properly.
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW1
Near Rogers, MN 55374
Matt
Job Details: 08/14/2023
"Customer complaint is, DRYER IS MAKING A LOUD METALLIC SCREECHING SOUND. Inspected and tested. Found there's screws, a bit and a pencil and the blower wheel. Removed debris and vacuumed out blower wheel and housing. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Otsego, MN 55330
Matt
Job Details: 08/14/2023
"Customer complaint is, Our dishwasher shutoff at the end of its cycle and won't power on. I have tested power where it's plugged in and that's fine. I have also unplugged it for a few min to try to reset. No power or lights. Inspected and tested. Found no power at the outlet. Plugged dishwasher into the garbage disposal outlet and it turned on. I had customer reset breaker and started a heavy cycle and it was working great. I canceled and drained and started a service diagnostics cycle and there was no stored errors. Everything worked perfectly in test mode. Customer said theyve had issues with other breakers in the past. Hes going to switch out the breaker."
We serviced a
ASKO++ DISHWASHER
Model 1075233156
Near Minneapolis, MN 55405
Nate
Job Details: 08/14/2023
"Replaced bad water valve. Ran it for a while, no leaks now."
We serviced a
BOSCH MICROWAVE
Model HMV8053U/01
Near Eden Prairie, MN 55347
Adam
Job Details: 08/14/2023
Same thing happened about a year and half ago. Opened door and blew the fuse. Think its the same issue customer said opened the door before it was ready. Then no more power to any thing. Verified complaint. The fuse one the noise board blew. Replaced fuse now working. Checked all switches were working properly. Installed new switches and holder. Tested unit is working properly with out issues.
We serviced a
VIKING++ VENT HOOD
Model VIDV500
Near Shorewood, MN 55331
Adam
Job Details: 08/14/2023
Dead. Not doing anything. Verified complaint. Checked voltage at outlet and that is good. Next checked power at the display. Removed the display board and found it came unplugged. Customer replaced the fuse himself and must have came unplugged. Plugged display into plug. Tested multiple times up and down and on each speed. Everything is working properly
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Elk River, MN 55330
Matt
Job Details: 08/14/2023
"Customer complaint is, ICEMAKER SOMETIMES WORKS&SOMETIMES NO.THE FREEZER IS OVER FREEZER.FRESH FOOD OK EXEPT BY VENT FRZES. Inspected and tested. Freezer is -2 and FF was 40F. I inspected wiring at the hinge and couldnt find any wires broken or severed. I put refrigerator into test mode and couldnt get the ice maker to cycle, but did get it to fill. Ice maker has failed. Ordering new ice maker. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
BEKO REFRIGERATOR
Model K60340NU/BFBF241488
Near Minneapolis, MN 55419
Delton
Job Details: 08/14/2023
Customer stated and took video of ticking noise that was happening. I pulled out fridge and looked at compressor and is running and working. Refrigerator is cooling and working. The ticking noise is from the evaporator and coolant running throughout the system. I explained to customer that it is normal and showed that in the user manual says those nosies are normal. Customer understood and will use refrigerator as normal.
We serviced a
GE REFRIGERATOR
Model PWE23KELDDS
Near Monticello, MN 55362
Matt
Job Details: 08/14/2023
"Customer complaint is, LIGHT WON'T SHUT OFF, NOT COOLING PROPERLY. Inspected and tested. Freezer temperature is 3F and FF is 35F. Found the right FF door switch is only sporadically working and the refrigerator thinks the door is open. Customer approved repairs. Installed new right door switch and tested. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 08/14/2023
Installed new motor assembly from last diagnosis. Once installed tested multiple times for leaks. Everything is working properly with out any leaks. Reassembled unit then went through test mode and cleared all codes and everything is operating correctly
We serviced a
ASKO++ DISHWASHER
Model D3251XL
Near Saint Paul, MN 55102
Delton
Job Details: 08/14/2023
"Replaced door springs with the heavy weight ones, tested and door no longer falls down and is working good."
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Minneapolis, MN 55422
Nate
Job Details: 08/14/2023
"Dishwasher wasnt draining all the water out. They have an air gap. Its been draining the last two cycles so customer wasnt sure what the problem was. I took the cover off the air gap and made sure that it was clear. I checked the drain line and how its looped, which is proper. Pulled out the filter and found some fat build up and some plastic stickers probably from new dishes. I cleaned out the filter. The drain pump sounds great, and the sump is clear. Everything checks out good now."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Maplewood, MN 55109
Nate
Job Details: 08/14/2023
"Has a bad magnetron thats crackling, along with a bad fuse and bad door switch. Quoted for new mag, switch and fuse. They will replace. Just bill for the trip charge. ; schdld next appmnt for 8/21 MON !"
We serviced a
GE REFRIGERATOR
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 08/14/2023
"Customers complaint randomly cooling. He said randomly the compressor wont kick on and all the other fans run. Also weird noises. On arrival everything is cooling checked frost pattern and it was light. Next checked amps was at 2.4. Compressor says should run 3.3. Unplugged unit. Plugged it back. Getting 120 volts to inverter. Could hear the compressor trying to get going and was making weird noise. But wont start. Did it again this time it fired but sounded terrible. Compressor is failing. Compressor kit it says it needs is like 1000 dollars. Not sure if that is right WG03F00154. Let customer know we can double check that is correct and give him a call with a quote. ; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH MICROWAVE
Model HMV5052U/02
Near Prior Lake, MN 55372
Adam
Job Details: 08/14/2023
"Installed new board from last diagnosis. Tested worked 4 times reassembled and tested and blow the fuse on the microwave. Removed the microwave checked the door switches all good. Called tech line. At first he thought it was something on the high side. Removed the capacitor still having an issue tried at the transformer. Still. So we know its on the lower side. Tried removing a bunch of different connections and now we are shorting to the cord and outlet. After 30 minutes with tech line he said there has to be a short in a wire we cant find. Customer is going to replace unit will need to refund money and Ill return the board; snapped 2 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model 728608/01
Near Edina, MN 55436
Nate
Job Details: 08/14/2023
Needs new control board. Verified with Asko. Only powers on when you turn off the breaker. 692001 is the part number. Can someone please call customer with a quote for that part install? ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elk River, MN 55330
Matt
Job Details: 08/14/2023
"Customer complaint is, STUCK ON SENSING PART, WATER DRIPPING. Inspected and tested. Found the washer was half full of water because the valve is dripping. I drained it and ran washer through diagnostics and everything worked but the cold water valve was just dripping. The cold water valve has failed and the solenoids are cracked. Quoted customer $383. to install new valve. Customer approved repairs. Installed new cold water valve and tested. The cold water valve is now opening, but its only trickling in. I removed the hose and theres very little water pressure coming from the wall. There going to have to have a plumber come and see whats going on with the cold water pressure. I called and talked to Kris and let her know whats going on. Office, can you please bill customer. ; saved tckt"
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Minneapolis, MN 55411
Nate
Job Details: 08/14/2023
"Temps good except freezer on lower right is 19.7 degrees. Per Beko technical assistance, today I replaced the 3 way valve. Main PCB and user interface have already been replaced (main PCB twice). Called tech support and they helped me switch it so the lower right is set to freezer now, zero degrees. Please follow up in a couple days and see if its zero. ; saved tckt"
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS2062
Near Minneapolis, MN 55419
Delton
Job Details: 08/14/2023
"I found that there is ice in the drain channel. Evaporator drain tube is not clogged. I poured water and drained fine. So from what it appears is that it does defrost and drip into the channel but then before it can travel to the drain, the water freezes and from that point eventually then leaks outside the drain channel and underneath crisper drawers.I called tech support and they said it was evaporator problem, which didnt make much sense to me. When i pressed for more answers all he said was Ive dealt with it before and its an evaporator issue. Turns out i think tech guy was talking about the freezer evaporator?Either way, can you see or contact tech support why this is happening? Tech support said there is no service bulletin. The evap fan works, customer said that food is cold and he will make sure food is not being pushed against the evaporator cover. Customer said that it had been working find until few months ago from our last visit from almost a year ago.Im not sure where else to go with this. Control board not turning off compressor long enough to defrost and then refreezing it as its draining?; saved tckt"
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Saint Paul, MN 55101
Delton
Job Details: 08/14/2023
Getting e01 intermittently and then getting e02 intermittently. Tested and all functions are working but then i did get e02 error which is water flow error and when i looked inside tub it was almost overflowing. Seems like flow meter is not reading correctly. Ordering air breaker assmebly (which comes with magnet) also ordering flow meter PCB per tech support.; ordrd 1 1760200500 (Air break assmebly) and 1 1760940100 (PCB counter)
We serviced a
BOSCH REFRIGERATOR
Model B21CL81SNS/02
Near Saint Paul, MN 55108
Nate
Job Details: 08/11/2023
55 in ff section and 15 in fz. Compressor running extremely hot. All fans running. Evaporator has zero frost on it while compressor running. Easy to pull fridge out. LG compressor. Please call customer with a quote. Unable to get amp reading. ; saved tckt
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DS603
Near Minneapolis, MN 55419
Phillip
Job Details: 08/11/2023
Last visit I replaced the hall sensor and today I replaced the motor. The dishwasher is still not working. The rotor I was sent was the wrong part. The part number ordered was correct but they sent the wrong part. The customer would rather replace the dishwasher than keep putting parts in it. I will send the wrong part back. Please contact customer if needed. ; states that autho needed
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS42QHX00
Near Ham Lake, MN 55304
Phillip
Job Details: 08/11/2023
"The customer said the unit is not cooling good anymore. I pulled the upper cover off and found the heat exchanger was replaced and the evaporator. There was a tap on the compressor low side and on the filter drier. I put my gauges on and found the system is low on refrigerant. I added gas until the low side pressure came up. The low side and the high side pressure both came up. It has a leak in the heat exchanger. It will need a heat exchanger, evap and filter drier. The evaporator fan started to make a lot of noise like the bearings are failing. It was in and off. It will also need that fan motor. Please build a quote and contact the customer. Evaporator 4388574Heat exchanger 2003002Drier Fan motor WP4389155; states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Champlin, MN 55316
Phillip
Job Details: 08/11/2023
"The fresh food ice maker does not make ice. The freezer ice maker is working good. The freezer temp was good and temp was 0. I checked for ice maker fault codes and the fresh food ice maker has a e5 thermistor fault code. I ran a couple ice maker test and the heater test failed but the heater came on. The sensor says its not working. It will need a new ice maker W11658802I was unable to locate the part in stock. Please locate the part then get approval and contact the customer. ; snapped 1 QuickPics, states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Ramsey, MN 55303
Matt
Job Details: 08/11/2023
"Installed the new door mullion, but had to transfer over the bottom spring from the old one because it was missing. This is the second mullion I got from Beko that wasnt right. Beko messed up the part the first time and I had to make a extra trip. Can you make sure they pay us for a third trip. ; saved tckt"
We serviced a
JENN-AIR REF BUILT IN++
Model JF42CXFXDB00
Near Long Lake, MN 55356
Adam
Job Details: 08/11/2023
"Found light off on unit and display is dead bedside flashing filter reset. Unplugged unit test switches to make sure its reading the door shutting. All good there. Plugged unit back and now everything was working lights display. Went through test mode everything working properly. Went to reassemble unit and then the lights stopped working then the display went out. Requesting for both boards. Must be a bad cap. W10481163 display box assembly W10802701 control board; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER STACKED++
Model DV210AEW/XAA
Near Minneapolis, MN 55414
Delton
Job Details: 08/11/2023
"Dryer making loud vibrating sound and will mid cycle give e9 (heating error) found that there was a lot of lint build up stuck in blower wheel making it out of balance and vibrating loudly and also not venting out well. Also found that dryer vent was disconnected behind dryer in the closet and could cause e9 error.Cleaned out blower wheel and attached vent, tested and dryer now runs quiet and is heating and working good. No errors."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Otsego, MN 55330
Matt
Job Details: 08/11/2023
"Customer complaint is, NOT LEVEL HINGE MAY BE BENT, STARTS SOMETIMES AND THE DOOR WILL KEEP IT FROM STARTING. Customer said the dispenser is not working also. Inspected and tested. Found the right hinge is bent and the inner door frame. Dishwasher needs a new inner door, hinge kit, dispenser, bottom door wiper and splash shield kit. Parts on order. ; ordrd 1 5304513274 (Hinge kit) and 1 5304520007 (Inner door panel) and 1 5304506521 (Dispenser) and 1 5304500204 (Bottom door wiper) and 1 154701001 (Splash shield kit)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Burnsville, MN 55306
Delton
Job Details: 08/11/2023
"Replaced ice maker, tested and it cycled and filled. Informed customer that it can take up to 24 hours to make ice. Refrigerator is working good."
We serviced a
KENMORE DRYER
Model 110.869801
Near Minneapolis, MN 55421
Nate
Job Details: 08/11/2023
"Dryer squealing. Found a bad idler pully and belt. Replaced both, vacuumed out dryer and oiled rollers. Runs great now.
We serviced a
ZLINE++ RANGE
Model MISSING
Near Roseville, MN 55113
Nate
Job Details: 08/11/2023
Cant find model and serial. Bake hasnt been working. Found both wires to the ignitor were severed. Installed new wires to ignitor. Now it ignites and heats great.
We serviced a
ASKO++ DRYER
Model 10774110
Near Minneapolis, MN 55403
Nate
Job Details: 08/11/2023
Installed belt and pully kit and cleaned out dryer. Runs great now.
We serviced a
GE RANGE
Model JS660SL2SS
Near Minnetonka, MN 55305
Nate
Job Details: 08/11/2023
"Took broken socket out of oven, cleaned up the ceramic debris, installed bulb customer had, works great now."
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A2
Near Saint Michael, MN 55376
Phillip
Job Details: 08/11/2023
The customer said the dryer was loud. I started the dryer and it makes a lot of vibration. I took the dryer apart and found hair pins stuck in the blower. I cleaned out the blower and the bulk head duct. The rollers and idler check good. The dryer sounds better.
We serviced a
LG REFRIGERATOR
Model LFX28968ST/04
Near Minneapolis, MN 55439
Adam
Job Details: 08/11/2023
On arrival had a error code right away for a defrost issue. Temp in freezer is 21 degrees. Removed evap cover its all frosted over. Put in test mode to force defrost. Getting 120 volts out of the board to the defrost but defrost isnt working. Found needs new defrost heater.
We serviced a
LG WASHER STACKED++
Model DLG2261W
Near Shoreview, MN 55126
Phillip
Job Details: 08/11/2023
The complaint is the washer makes a big banging sound when it spins. I ran the washer empty on high speed and it sounds normal. I lifted the basket and it feels good no movement up and down. I pulled the washer and dryer out and removed the washer rear cover. The 3 shocks and springs are intact and look good. As I was moving the washer I heard a banging from the dryer. I banged on the side of the dryer and could hear something tapping. I removed the dryer cover and found the board is loose and hitting the side of the cabinet. The control board mounting tab is broken. I advised the customer that I can try and put something behind the board so the board does not hit the metal cabinet directly or it would need a new control board for the dryer. I taped a chunk of cardboard behind the board and put a a washer on the screw so it would help hold that board. I ran the washer twice on a spin with clothes in it and the washer sounds good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Blaine, MN 55449
Phillip
Job Details: 08/11/2023
I verified the left light switch h was broken. I replaced the light switch and its working good now.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Monticello, MN 55362
Matt
Job Details: 08/11/2023
"Customer complaint is, FRESH FOOD IS WARM AGAIN. Inspected and tested. Freezer is 3F and FF is 56F on top and 22F on bottom. In test mode the FF evaporator thermistor is reading 53F. I removed the FF evaporator cover and theres heavy frost across the top. Either the fan is not running, or the sensor is bad. The fan runs in test mode and defrost heater comes on. Customer approved repairs. Installed new FF evaporator cover assembly and tested. Refrigerator is now fixed.
We serviced a
LG DRYER
Model DLGX3701W
Near Golden Valley, MN 55427
Nate
Job Details: 08/11/2023
"Taking a long time to dry. Found the vent going outside plugged up, and the bulkhead along with the dryer needed to be cleaned out. Cleaned dryer, oiled rollers, and cleaned dryer vent. Runs and heats great now."
We serviced a
BEKO DISHWASHER
Model DIS25842
Near Minneapolis, MN 55423
Delton
Job Details: 08/11/2023
Upper rack can be adjusted but the left side was down one slot and not even. I showed customer how to adjust upper rack and now that its even slides in and out more smoothly. Also Found that the dishwasher was not installed evenly and the door panel was hitting the cabinet and would leak on bottom left side. I balanced dishwasher and reinstalled so the door now opens and closes without hitting sides of cabinet. Tested and did not see anymore leaks. Customer will use it as normal and keep an eye out for leaks. If leaks continues will need to order new door gasket.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Anoka, MN 55303
Matt
Job Details: 08/11/2023
"Customer complaint is, IM WIRES ARE BROKEN IN THE RAIL OF THE ICEMAKER. Inspected and tested. FF compartment is 42F and freezer is 3F. Found the ice maker is cracked and leaking water into the bucket and making a mess. Needs a new ice maker. Installed new ice maker and tested. Ice maker is now fixed."
We serviced a
SAMSUNG WASHER
Model WF331ANWXAA/05
Near Golden Valley, MN 55427
Nate
Job Details: 08/11/2023
Not spinning and LOUD. Found the inner tub had totally detached from the outer tub. Bad rear bearing. They will replace washer.
We serviced a
BOSCH DISHWASHER
Model Shsm63w55n/11
Near Minneapolis, MN 55428
Nate
Job Details: 08/11/2023
"Was running loud. Right after city waterlines were worked on. Cavitation occurred. I ran the dishwasher for 20 minutes, it runs great now. Sounds great, filled up cup on top rack. I did test water and it tested as a 10 on scale of 0 to 25. Recommended finish. Nothing to fix on this one. Told them hard water should work its way through the lines gradually."
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near Mound, MN 55364
Adam
Job Details: 08/11/2023
Hooked gauges while it was running equal pressure around 60. No leak just compressor has failed. Cut out the old compressor and dryer. Cleaned and sanded installed new compressor. Inspect joints then installed the dryer. Pressure tested up to 200 psi. Held for 5 minutes and no leaks. Next vacuumed unit under 300 microns. Filled with 134. Then ran unit unit is running properly before I left had dropped 15 degrees
We serviced a
LG REFRIGERATOR
Model LRFVC2406S/00
Near Albertville, MN 55301
Matt
Job Details: 08/11/2023
"Customer complaint is, NOT MAKING ICE. Inspected and tested. FF compartment is 39F freezer is -2F. Customer said the upper ice maker started working again. Theres only about a third of the ice bucket full though. I trying cycling it and it trys turning, but is just clicking. The upper ice maker has failed. Customer approved repairs. Installed new upper door ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
ASKO++ WASHER
Model W6222
Near Wayzata, MN 55391
Adam
Job Details: 08/11/2023
Customer complaint belt broke. On arrival customer removed the belt. This is a stacked unit inside a bathroom. Customer had doors off closet and had the bottom kick panel off the washer. Pulled unit out inspected the motor and pulley. Everything visually looked good. Installed new belt to test unit. Unit does spin now. It makes a loud squeaky from the bearing tub pulley. Only at high speed. Might be why the belt broke. Reassembled unit.
We serviced a
UNKNOWN DISHWASHER
Model GDF570SGF4CC
Near Saint Joseph, MN 56374
Matt
Job Details: 08/10/2023
"Customer complaint is, THINKS SOMEONE DIDNT INSTALL THE DW CORRECTLY, STEAM IS COMING OUT WRONG. WARPING THE COUNTER. Tenant said that water actually sprays out the right side and top. Inspected and tested. Found the door is really messed up. Looks like someone must have fallen on it. Its twisted and coming apart on the right side and I can see tabs broken between the door. Also theres a wire underneath thats been cut and almost severed. Dishwasher needs a new door, hinges and wiring harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Corcoran, MN 55340
Phillip
Job Details: 08/10/2023
"Today I replaced the rear main control, the fresh food fan and harness kit and installed the new drain kit with cable ties. The evaporator was fully defrosted."
We serviced a
GE RANGE
Model JGB720SEJ1SS
Near Minneapolis, MN 55406
Delton
Job Details: 08/10/2023
Spark wire harness is open so the front left burner wont send signal to spark. I can turn another burner and then itll light. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wb18x31213 (Spark Wire harness)
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FAFW4221LW0
Near Excelsior, MN 55331
Adam
Job Details: 08/10/2023
"Customer had a few complaints and concerns. Door leak and boot damage and loud noise during spin. Found the door damaged and isnt shutting properly and tightly. Not just cosmetic. Also when running at high spin it is louder then normal. Being that its in the living room its probably more noticeable then in the laundry room. The bearing is starting to get worn. Still operating just louder then normal. Will need parts below to get unit functioning again. Will need bearing if they want the washer completely repaired137280300. Inner door134550800 hinge137265500 outer door137266700 ring/door transition 134515300 door below(have received and not installed); snapped 5 QuickPics, states that autho needed"
We serviced a
GE DRYER STACKED++
Model DCVH480EK0WW
Near Maple Grove, MN 55369
Nate
Job Details: 08/10/2023
"Dryer is not running. I found a broken belt down a seized up, idler pulley. I took off the idler pulley and cleaned the shaft, and the inside of the idler pulley and greased it up, and it spins great now. I also vacuumed out the dryer which had a ton of lint. Runs and heats great now.
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVWH4
Near Maple Grove, MN 55369
Nate
Job Details: 08/10/2023
"Complaint is that dishes are dirty. Confirmed the heater works, and it circulates awesome. After 2 minutes of washing, cup on top rack is full of water. You can hear the whoosh of the water against the door. Tested their water, its 25 on a scale of 0 to 25. They will have their water softener serviced. Also recommended they use a different ditergent. Everything works great"
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Rogers, MN 55374
Phillip
Job Details: 08/10/2023
The customer said the water is not working. I tried the water dispenser and found water comes out very slow. I pulled it out and the line was not kinked. I removed the water line from the valve and found some calcium plugging up the tube. I pushed it back it and now it dispenses water better. Water was spraying out the end wildly. I cleared the dispenser fill tube with a pick.
We serviced a
WHIRLPOOL DISHWASHER
Model WO1970SAHZO
Near Osseo, MN 55311
Nate
Job Details: 08/10/2023
"Unit is dead. Found one of the wires (L1) had broken off inside the junction box, and the ground wasnt connected. I stripped off the end of L1 to expose the copper wire, and connected it to the other L1 with a wire cap. Attached the ground in the junction box. Now it runs great."
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FFLE1011MW0
Near St. Louis Park, MN 55416
Nate
Job Details: 08/10/2023
"Not draining. Found a hand towel stuck in the drain line between the tub and drain pump. Sucked 30 gallons of water out of tub with my wet vacuum, then took off drain line and removed towel. Put drain line back on, filled it with water, then drained it, and it drains awesome.
We serviced a
HAIER MICROWAVE
Model HMV1472B4HS
Near Minneapolis, MN 55401
Nate
Job Details: 08/10/2023
"Microwave dead. Found it was unplugged. I plugged it in, opened and closed the door a bunch of times. Ran it with a cup of water, heats nicely. Everything checks out great.
We serviced a
LG WASHER
Model WT5070CW
Near Albertville, MN 55301
Matt
Job Details: 08/10/2023
"Customer complaint is, OFF BALANCE ERROR CODE ANY LOAD. Inspected and tested. Found the nut that holds the rotor on was loose. Customer approved me reinstalling with blue thread lock. I reinstalled nut with blue thread lock and tested. Ran a load of clothes through a speed wash cycle and everything worked perfectly. Washer is now fixed."
We serviced a
LG WASHER
Model WM8000HWA
Near Saint Paul, MN 55129
Delton
Job Details: 08/10/2023
"Not draining and getting error. Found that rain pump fins are broken off the motor shaft and not spinning to drain out water. Customer approved estimate to replace drain pump. Replaced drain pump, tested and washer now drains and is working good.
We serviced a
GE REFRIGERATOR
Model GSS25SGSDSS
Near Minneapolis, MN 55403
Delton
Job Details: 08/10/2023
No water coming out of dispenser. Found that the new filter the customer installed was bad. I put old filter in and water is dispensing. I showed customer. Refrigerator is is dispensing water and working good.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP113TW01
Near St. Louis Park, MN 55426
Delton
Job Details: 08/10/2023
"Customer says the washer will move and shift across the floor when using high speed spin cycle and has done it for awhile. Washer is balanced, I ran test of spin cycle with load of towels and it completed without moving. I did notice that the basement floor is tile and its slippery tile so its possible that the vibration could have been moving the washer because it was sliding on the slippery tile. I added tape to bottom of each washer feet and washer did not move. Washer is working good as im here. Customer will use as normal and call back if they have further problem and will notate the load that was used."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Minneapolis, MN 55419
Nate
Job Details: 08/10/2023
Replaced broken UIB. Runs and works great now.
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Saint Michael, MN 55376
Matt
Job Details: 08/10/2023
"Customer complaint is, RAIL ON THE TOP RACK IS COMING APART. Inspected and found both upper rack supports are broken and the left rail. Installed 2 new supports and left rail. Tested and everything is working great. Dishwasher is now fixed."
We serviced a
GE WASHER
Model WPXH214A0WW
Near Minneapolis, MN 55416
Delton
Job Details: 08/10/2023
"Customer says it is loud in spin cycle. Found that the tub bearings are bad, When in high speed spin it is very loud. Due to age the parts are not in stock and even if parts are available, the cost would exceed a new washer. I informed customer and they will replace washer."
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2023
"Customer complaint is, AUTOMATIC DRY IS NOT WORKING AT ALL ON THE DRYER, NOW IT WORKS, ON MAX DRY IT WONT DRY UNLESS AD 40 minutes to the time. Inspected and tested. Started dryer on a timed dry high heat cycle and dryer started heating but got too hot and I had to shut it down when it got to 280F. I disconnected vent and now dryer is cycling between 195F and 130F and airflow on back of dryer is 32mph. I reconnected vent and airflow on outside of house is 19mph. The vent is over 20 feet long and its the flexible foil vent the whole way. I showed this to customer and advised they not use dryer until they replace the vent and recommended that they use hard metal pipe the whole way. Dryer is operating normal, the vent is the problem."
We serviced a
LG WASHER
Model WM2301HW
Near Eden Prairie, MN 55346
Nate
Job Details: 08/10/2023
"Not draining. Found a bad drain pump. Replaced pump, drains great now.
We serviced a
LG DRYER
Model DLGX7801WE
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2023
"Customer complaint is, NOT DRYING. Customer said they just cleaned the vent and found the screen on the outside was plugged. Inspected and tested. Found the resettable fuse was tripped. I reset fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F and 105F with vent disconnected and airflow on back of dryer is 28mph. After reconnecting vent, heat is cycling between 230F and 110F and airflow on outside of house is 19mph. Dryer is now fixed."
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FAQG7021LW0
Near Excelsior, MN 55331
Adam
Job Details: 08/10/2023
Customers complaint not hooked up properly. Found the dryer vent knocked off. Redid the venting to fit and stay on properly. Tested. Now unit is venting and hooked up correctly
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Chaska, MN 55318
Adam
Job Details: 08/10/2023
Installed part from last diagnosis. Once installed. Cleared codes with SmartHQ then tested unit. Unit is now working properly with out stopping. No leaks. Reassembled tested one more time. Unit is working great.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rockford, MN 55373
Phillip
Job Details: 08/10/2023
The customer said the washer was making a noise then would not spin. I put the washer into a service mode to check for faults. There were zero faults. I then ran the auto test. The test ran through all the functions including agitate and spin. It all worked and sounded normal. I then loaded the washer with a heavy blanket and started a heavy cycle. The washer filled and I let run for 20 minutes. I was washing fine and sounded normal for this washer. I then ran a spin cycle and thats also working normal. I tipped the washer back and it looked fine underneath. The basket is not dragging and the agitator is good. No issues found today.
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near Minneapolis, MN 55441
Phillip
Job Details: 08/10/2023
Today I replaced parts and updated the board. I leaked checked and found no leaks. I pulled a vacuum and then recharged the system. I advised the customer to wait 6-8 hours before putting food in and then 24 hours before he fills it up.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2023
"The customer complaint is the washer does not wash well. The clothes come out still dirty. I put in test mode and the fault for the motor came up. I ran a wash and spin and it sounds terrible. I tipped the washer back and found the belt guard is covered in oil. The transmission had leaked all the oil out. The agitator also does not come off. I would need a transmission, shifter, belt and wash plate and the cam assembly.
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Minneapolis, MN 55419
Delton
Job Details: 08/10/2023
Found that the idler wheel is worn out. Customer approved estimate. Replaced idler wheel with new style. Tested and dryer is now running quiet and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2023
"The customers complaint is the dishwasher does not clean well. I started the dishwasher and I let it run. The dishwasher filled with water, and then it started to wash. I noticed the spray arms were not spinning. I removed the spray arms and they were plugged up with calcium And other stuff. The filter plate was plugged up with calcium, and the filter was also plugged up with calcium. I removed both and cleaned them by hand with a brush. I put them back in and then I cleaned the spray arms. I poured in vinegar in the bottom and then fill the cup the vinegar and put it on the top rack. I started a heavy cycle so it cleaned the dishwasher. I tested the water at the sink and its soft.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2560LCC1
Near St. Cloud, MN 56303
Matt
Job Details: 08/10/2023
"Customer complaint is, LEAKING INTERMITTENTLY. Inspected and tested. Customer said its leaking from the door. I inspected bottom door seal and splash shields and there good. I ran dishwasher for over 20 minutes and never saw it leak. I installed new tub gasket and tested. Still not leaking. This is a plastic tub dishwasher and its warping and its never going to seal perfectly. Theres nothing else we can do with this dishwasher.
We serviced a
BEKO RANGE
Model SLGR30532SS
Near Wayzata, MN 55391
Adam
Job Details: 08/10/2023
Customers complaint broil not working. Found the igniter never glowing. Removed back panel. Was getting 120 bolt to the igniter. We have a bad igniter. Replaced with factory igniter. Tested and works properly now. Reassembled unit and tested again. Works great