Service History 42 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9470WW1

Near Corcoran, MN 55340

Phillip

Job Details: 09/26/2022

Customer complaint was the start button was not working. I found that the user interface was bad and most of the functions left of normal are not working. Im ordering that user interface panel. ; ordrd 1 WPW10279709 (User interface)

We serviced a

SIEMENS WASHER FRONT LOA

Model WFWD8400UC/01

Near Maple Grove, MN 55311

Phillip

Job Details: 09/26/2022

"The customer complaint was fabric softener remains in the cup after the wash and sometimes they get a drain error. I removed the softener tray and cleaned with hot water. I used my steamer to try and clean the soap dispenser housing. The housing was full of soap build up and mold. I removed the drain filter and removed the debris. The drain pump is draining ok. The washer has seen better days. The panel is cracked, the top is loose and the gasket is full of mold. If the problem continues they would need a new drain pump assembly, soap dispenser assembly and possibly a new water valve assembly. I could not find a model tag to verify the model and serial number."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTG6234DQ2

Near Big Lake, MN 55309

Seth

Job Details: 09/26/2022

"Not spinning. Failed Lid switch was replaced. I tested both filling agitating , spinning, and draining. The Laundry Center now works great.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED7800XW0

Near Becker, MN 55308

Seth

Job Details: 09/26/2022

No heat. Failed thermal and element I replaced them both. The dryer is working as designed but vent is blocked he will clean and fix the hood. ; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model A282

Near Cold Spring, MN 56320

Seth

Job Details: 09/26/2022

"Wont spin bad smell like burning. Failed transmission. "

We serviced a

KENMORE STACKED DRYER

Model 41792702200

Near St. Cloud, MN 56303

Seth

Job Details: 09/26/2022

Making a noise when I tumbles. Upon arrival an inspection I found the Baffles were loose and fall of miscellaneous. I remove the baffles and clean them reinstalled them and added one screw from my screw overflow bin. The dryer now sounds like a dead previously the customers pleased. No parts labor only.

We serviced a

GE WALL OVEN- ELECT

Model JKP55W0V1WW

Near Minnetonka, MN 55345

Adam

Job Details: 09/26/2022

Installed parts listed from last diagnosis. Reassembled unit then tested. Lower over baked at 350 for over 30 min no problem

We serviced a

HOTPOINT DRYER- ELECTRIC

Model HTX24EASKOWS

Near St. Cloud, MN 56303

Seth

Job Details: 09/26/2022

Replaced the thermostats and tested the dryer. It now heats and temperatures look great.

We serviced a

MAYTAG DRYER- GAS

Model MGD5770TQ0

Near South Saint Paul, MN 55075

Nate

Job Details: 09/26/2022

"A couple rollers are worn down and this causes the drum to sag, and black powder from rollers are staining their clothes. I didnt have the TS rollers on me, so I ordered some. Please note first appointment for the morning or 3-5 would work best for them. J13 labor and 14.05 per roller. ; ordrd 2 349241T (Roller)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SD4A

Near Saint Paul, MN 55107

Nate

Job Details: 09/26/2022

Detergent dispenser is broken. . ; ordrd 1 5304522704 (Detergent dispenser)

We serviced a

GE DISHWASHER

Model GSM2200V65BB

Near Saint Paul, MN 55105

Nate

Job Details: 09/26/2022

"Forgot to transfer cam over onto the new timer. Picked up a new cam from Dey, installed and now the detergent module locks into place. ; pckd up 1 Wd16x10012 (Cam)"

We serviced a

LG DRYER- GAS

Model DLE3777W

Near Minnetonka, MN 55345

Nate

Job Details: 09/26/2022

"Not tumbling and taking long to dry. Heats great. Need their vent cleaned. Also, had four bad rollers (old style). I replaced them with 4 new rollers from truck stock and oiled the rollers and vacuumed out an entire vacuum full of lint. ; used 4 4581EL3001E (ROLLER) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM3488HW

Near Plymouth, MN 55441

Nate

Job Details: 09/26/2022

"Can someone call owner to collect payment? Hes in a meeting and cant talk at the moment . Not draining and running loud. Found a bad drain pump. Also saw there is some play between drums, I let the owner know the bearing is in the early stages of going out. He wanted to still proceed with repair of drain pump. Replaced drain pump, ran on a speed wash. Washes and drains great now. Used 4681EA2001T from TS. Owner is in a meeting. ; used 1 4681EA2001T (DRAIN PUMP) from stock, states that autho needed"

We serviced a

GE REFRIGERATOR

Model PFE28KSKGSS

Near Chaska, MN 55318

Adam

Job Details: 09/26/2022

Unit wasnt cooling properly in the fresh food section of fridge. Bottom drawer would freeze and top would be warm. Hooked up SmartHQ and found the fresh food evap fan had fail. Which would cause this issue also customer had there LED lights out. Found there was on burnt out. Replaced bad parts which are listed below and reassembled and tested unit. Now unit is working properly. Installed wr55x11132 led light and wr60x26866 fan. Plus did the software update which is called for this unit with SmartHQ.

We serviced a

LG DRYER- GAS

Model DLGX4371K

Near Victoria, MN 55386

Adam

Job Details: 09/26/2022

Unit was making loud noise when running. Disassembled to find source of failure. Found the front roller had seized up. Quoted customer for roller replacement. Customer also wanted all the rollers cleaned up and inside unit. Removed each roller from shaft cleaned and oiled and reinstalled. Reassembled after part was replaced and maintenance was completed. Tested unit and it sounds great. Unit is working properly now. CK Auth# E99NMR; used 1 4581EL2002h (ROLLER) from stock

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.739521

Near Chanhassen, MN 55317

Adam

Job Details: 09/26/2022

Unit wasnt heating. Took off kick plate to watch igniter. Which it wasnt glowing or getting power to the igniter. Disassembled unit to test all the thermostat. Found there was a bad thermal fuse. Quoted then replaced fused. Also cleaned and did a maintenance clean up. Now unit is heating properly used WP3392519 from truck stock

We serviced a

KENMORE DRYER- GAS

Model 11070912990

Near Rosemount, MN 55068

Delton

Job Details: 09/26/2022

"Found that thermistor is open and cut power to heat. Customer approved estimate. I replaced thermisor, tested heat and heat spiked with dryer vent connected. I found that it appears to be not fully attached inside house and with flex venting in small area that is hard to get to (see picture) i informed customer that it would need to be fixed and vented properly for the dryer to work effectively and not blow the safety thermistor again. Dryer itself is working good.; used 1 WP3390719 (THERMAL FUSE) from stock"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6120201

Near Lakeville, MN 55044

Delton

Job Details: 09/26/2022

"Replaced timer, tested, wiggled timer knob and is secure. Heater is on and dryer is working good. Customer has cut out the decking that covered the vent. Dryer is cycling heat good."

We serviced a

MAYTAG DRYER- ELECTRIC

Model LDE8616ACE

Near Dayton, MN 55327

Matt

Job Details: 09/26/2022

"Customer complaint is, WONT START-THINKS MOTOR LOCKS UP WHEN TRIED TO START DRYER. Customer said that it was tripping the breaker and its squealing intermittently. Inspected and tested. Found the dryer was running, but no heat. Disassembled and found the thermostat is fried. Also needs rear rollers. Quoted customer $400. to install new rollers and thermostat. Customer declined repairs for now and is going to look into replacing the washer and dryer with Speed Queens. There both 22 years old and customer has a Speed Queen set at the cabin and really likes them. Thermostat part number is WP3387137."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Burnsville, MN 55306

Delton

Job Details: 09/26/2022

"Compressor now wont turn on. I jumped and supplied power directly to it and compressor just hums. By replacing the relay last time it must of just been enough to run the compressor and then now its completely bad.Needs compressor, sealed system repair. Call into autho.; saved tckt"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV219AEW/XAA

Near Eden Prairie, MN 55347

Delton

Job Details: 09/26/2022

"Belt fell off again. I put belt back on and I showed the customer that if i manually turn the drum backwards the belt will fall off and hear a bang as the idler wheel slips off. Customer states she didnt do that and that it did it by itself. I am not seeing anything wrong as im here.Either we get paid or if they call back itll have to be transferred for 2nd opinion as we cant keep going back if it is user error.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Minneapolis, MN 55436

Delton

Job Details: 09/26/2022

"Added drain kit, refrigerator now draining to drip pan and no longer leaking onto bottom underneath crisper drawers. Also freezer drawer seal had slight gap. Used heat gun and molded seal and is now sealing all the way around. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF34H9950S4/AA

Near Minneapolis, MN 55410

Delton

Job Details: 09/26/2022

Found that evaporator drain tube was clogged and rubber got brittle and clogged drain. Customer approved estimate. I replaced with drain kit and evaporator now drains and no longer should leak onto bottom of crisper drawer.Note: when checking evaporator the crisper drawer cover (that flips up when opened) was already cracked on one side and the other side plastic tab broke off and now will not stay in place. I showed customer and she decided to go without the cover but if she calls back order part# DA97-14620A quoted for the part#.; used 1 DA82-01415A (DRAIN KIT) from stock

We serviced a

SPEED QUEEN DRYER- GAS

Model ADG3SRGS113TW01

Near Champlin, MN 55316

Matt

Job Details: 09/26/2022

"Customer complaint is, SQUEAKING WHILE TUMBLING. Inspected and tested. Found the left rear roller was wearing out and was squealing.Installed new rear rollers and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

LG DRYER- ELECTRIC

Model DLEX2655V

Near Saint Michael, MN 55376

Matt

Job Details: 09/26/2022

"Customer complaint is, WONT DRY FAST- TOWELS TAKE 5 CYCLES TO DRY. Inspected and tested. Found the dryer was heating, but was quick cycling. I disconnected vent and now dryer is cycling perfectly between 210F and 130F and airflow on back of dryer is 26mph. The vent goes out the second story wall so I cant check airflow on outside of house. The venting material behind dryer is the flexible foil material. I advised customer to replace the foil vent and have the vent cleaned before using."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW5620HW0

Near Otsego, MN 55374

Matt

Job Details: 09/26/2022

"Customer complaint is, SUDES/WATER ON THE FLOOR, LEAKS SOME INTERMITTENTLY FROM THE BOTTOM OF WASHER. Inspected and tested. Found the door bellow is wore through and has holes in multiple spots. Theres a service bulletin for this exact issue. It says to replace the bellow and the ACU for excessive vibration. Customer just wants to replace the bellow. No more leaks. Washer is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Minneapolis, MN 55408

Delton

Job Details: 09/26/2022

"Found that water valve leaks and then corroreded the wires for the turbidity sensor and broke them (see pictures) which then also looks like it corroded the drain pump. So it needs water valve, turbidity sensor, wire harness, drain pump.Due to the cost and labor intensive it would costs as much as new dishwasher. Customer declined and will purchase new dishwasher."

We serviced a

LG WASHER FRONT LOA

Model WM2101HW

Near Minneapolis, MN 55431

Delton

Job Details: 09/26/2022

Found that rotor splines are stripped. Ordering new rotor and rescheduling.; ordrd 1 4413er1003a (Rotor)

We serviced a

MAYTAG DRYER- ELECTRIC

Model Medb200vq0

Near Minnetonka, MN 55305

Nate

Job Details: 09/26/2022

"Not heating and taking a long time to dry. Not able to check vent because its upper level. But found a broken heating element. Replaced element and it heats great now. Vacuumed out a ton of lint, and oiled rollers and pully. Told customer they can disconnect vent and try and cycle to see how quickly it dries when it has good air flow. They will get vent cleaned too. Used WP8544771 from TS. Charged BB.; used 1 WP8544771 (LONG ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHGXLS01

Near Maple Grove, MN 55311

Phillip

Job Details: 09/26/2022

"Customer complaints are the ice maker is not making ice, water leaking out the back from the ice fill tube and veggies freeze in the bottom of the fresh food. The customer is missing the crisper pan, the meat pan is cracked and was loose. Advised the customer that veggies can freezer in the lower section. The pans are not covered. The ice maker fill tube was frozen so water was shooting out the back. I thawed the tube out. The ice maker filled with water just fine. Crisper pan WP2188656Meat pan WP2188662"

We serviced a

KENMORE WASHER TOP LOAD

Model 796.51973.610

Near Osseo, MN 55311

Phillip

Job Details: 09/26/2022

"Customer complaint is the pedestal washer over filled with water. I ran the washer, and it started to fill and almost overfilled with water. My diagnosis is a bad pressure switch. I quoted the customer and Im ordering the pressure switch. ; ordrd 1 6601ER1006F (SWITCH - WATER PRESSURE SENSOR)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MGDB980BW0

Near Osseo, MN 55311

Phillip

Job Details: 09/26/2022

The customer said when they used the dryer it had a burn smell. ; used 1 DUCT-90 (DE904 90 ELBOW) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 09/26/2022

complaint was the dishwasher stops mid cycle and is leaking from underneath. I first checked for any fault codes and a few were in the history. The most recent two were for the diverter not finding home position . I started the dishwasher and let it run and found water is leaking from the diverter. It would need a new sump assembly. Today I replaced the wash motor assembly. I ran a diagnostic test to reset the main board. I ran a short cycle and all is working good.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AQ/A2

Near Elk River, MN 55330

Phillip

Job Details: 09/26/2022

"The complaint is the door was not shutting and would not latch. I found that when the strike on the door went into the latch the latch mechanism is broken. Today I replaced the door latch h assembly. The door now shuts and it starts a cycle. I let run in a quick wash and there were no issues. ; O-emld tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 79572023110

Near Elk River, MN 55330

Phillip

Job Details: 09/26/2022

"The customers complaint is the whole unit stopped cooling. When I arrived I found the refrigerator was unplugged. The customer plugged it back in. The compressor and all the fans started right up. I let run for a few minutes. Its not getting cold and the compressor does not sound good. The high side line on the compressor is not getting warm, all this indicates a fail compressor. The compressor is a Lg compressor. Please have this transferred. ; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG DRYER- GAS

Model DV328AGW/XAA

Near Rogers, MN 55374

Matt

Job Details: 09/23/2022

"Customer complaint is, TUMBLES, WONT HEAT. Inspected and tested. Found it was heating, but the coils failed after 3 cycles. Installed new coils and tested. Dryer is heating great and cycling between 200F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80H9970US/AA

Near Bloomington, MN 55437

Delton

Job Details: 09/23/2022

"Found that there was debris and piece of broke glass that was stuck in drain pump causing it not to drain. Cleaned out debris, tested and dishwasher is drianing and all functions are working good.Customer said kickplate broke off from door and bent to where it couldnt be put back on and he threw it away and wants a new one. I doubt this is covered? Or customer said we can ship it and he will put it on customer is unhappy and wants a new kick plate I informed him we will have to check with AHS and get authorization.Kick plate part# DD97-00226A; saved tckt"

We serviced a

GE REFRIGERATOR

Model GIE21GSHCSS

Near Eden Prairie, MN 55347

Adam

Job Details: 09/23/2022

Condenser fan was broken. There is no fans available. We installed a computer fan. Mounted it there is no rattle noise and was able to use bracket which was there before. Unit is now operating correctly. The fan is higher pitch then normal being a different style fan

We serviced a

GE DISHWASHER

Model GSM2200V65BB

Near Saint Paul, MN 55105

Nate

Job Details: 09/23/2022

Detergent dispenser doesnt stay closed. I needed to transfer the cam from the timer to the new timer. I have the timer at my house. Coming back Monday to install it on the new timer. ; schdld next appmnt for 9/26 MON !

We serviced a

AMANA DRYER- GAS

Model LG8219W2

Near Minneapolis, MN 55431

Delton

Job Details: 09/23/2022

"Found that the gas coils would stop turning on heat after 10 minutes. Customer approved estimate. Replaced gas coils, tested and dryer is cycling heat and dryer is working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV45K6500GV/A301

Near Rogers, MN 55374

Matt

Job Details: 09/23/2022

"Customer complaint is, WONT SPIN- THINKS BELT BROKE. Inspected and tested. Found the belt was broken and the idler pulley had seized up and fallen off. . Installed new belt and idler pulley. Tested and dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Edina, MN 55436

Delton

Job Details: 09/23/2022

"Replaced sump assembly, tested and no more leaks, all functions are working good."

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLBL3

Near Eden Prairie, MN 55346

Delton

Job Details: 09/23/2022

"Replaced sump/motor assmebly and latch kit, tested and dishwasher is running and door opens/closes smoothly. Dishwasher is working good.; used 1 8194001 (LINKAGE KIT) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXESS

Near Maple Grove, MN 55311

Matt

Job Details: 09/23/2022

"Customer complaint is, Water is pooling under bottom of FF drawer. The FF evaporator drain is plugged. Installed new drain kit and tested. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H6300EG/A301

Near Elk River, MN 55330

Matt

Job Details: 09/23/2022

"Customer complaint is, NOISE LIKE SOMETHING IS LOOSE IN THE DRUM? Inspected and tested. Found the belt had wore all the way through the idler pulley and was squealing and one of the rear rollers was seized up. . Installed new idler pulley and 4 new rollers. Vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 4 4581EL2002h (ROLLER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Otsego, MN 55330

Matt

Job Details: 09/23/2022

"Customer complaint is, TRIPPING THE BREAKER. Inspected and tested. Refrigerator trips the breaker every time within a few seconds, even when plugged into a different outlet. When I unplug the evaporator heater it turns on and starts cooling. In test mode the heater is getting 120V but as soon as I plug it in, it trips the breaker. The heating element ohms out at 24ohms. It test good, but its the only thing thats tripping the breaker. I left the heater unplugged to see if it runs until I return to put the part in. I ordered the fan and defrost harness just in case. I want 2 hours on my return trip because Ive never done one of these and not sure how it comes apart. ; ordrd 1 WP2323198 (Evaporator heater) and 1 W11405276 (Fan and defrost harness)"

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Otsego, MN 55330

Matt

Job Details: 09/23/2022

"Customer complaint is, NO POWER. Inspected and tested. Found the UI is unresponsive. I cant get it to turn on by power cycling it. The light on the board is on steady. Theres a service bulletin for this exact problem. It says to replace both the UI and main board. Part numbers are WD21X32005 and WD21X24902 if customer calls back and wants us to order the parts."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Saint Michael, MN 55376

Matt

Job Details: 09/23/2022

"Customer complaint is, E4 & F8 WATER IN THE PAN & WONT DRAIN. Inspected and tested. Found water in the pan underneath by the float. The supply line elbow fitting is all corroded and leaking. Also found the heating element bushings are gone and water is leaking out the back onto the floor. This is a known issue and theres a service pointer for it. Customer is going to call Whirlpool first and see if they will cover repairs. Part numbers are W10685193 and W11537778 if customer calls back and wants us to order the parts."

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Burnsville, MN 55337

Delton

Job Details: 09/23/2022

"I replaced water valve and it is still tripping the gfi wall outlet when I dispense water several times. I ran extension cord to another gfi wall outlet and did not trip that outlet.I suspect its a bad gfi outlet because there is no led light showing that it is protected.Call into autho and transfer call to an electrician.If problems continue after the electrician, order dispenser and UI board since power runs through that.Ice door assembly wpw10616141; UI wpw10397946; saved tckt"

We serviced a

MAYTAG RANGE- DUAL FUEL

Model MER6772BAB

Near Farmington, MN 55024

Delton

Job Details: 09/23/2022

Pulled board for refurbishing.; saved tckt

We serviced a

SAMSUNG STACKED WASHER

Model WF45R6100AC

Near Eden Prairie, MN 55344

Adam

Job Details: 09/23/2022

Unit wouldnt drain. Customer just had best by out to stack the units. Checked the drain hose. It was about a foot down in the drain in the wall. Took it out so it was about 5. Also cleaned out the drain filter which was extremely plugged up. Once that was clear. It drain great. Now unit is working properly. Also checked the other unit also.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB751SCS0

Near Eden Prairie, MN 55347

Adam

Job Details: 09/23/2022

"Unit was leaking out the front when the top spray arm was running. Found that the seal was bad on the unit. Quoted to replace the door seal and bottom seal. Installed parts and ran unit multiple times and it never leaked. Let customer know its harder to close just a little bit because its a new seal after a while it will get easier ; used 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

GE REFRIGERATOR

Model GFE26GSK8SS

Near Chaska, MN 55318

Adam

Job Details: 09/23/2022

Unit making loud noise randomly. Used SmartHQ and tested all the fans. Found the FF evap fan making noise. Replaced the fan and updated units software. Put unit back in test mode and tested all function. Now everything is working properly without error code. Also put unit in defrost while repairing to clear out frost.

We serviced a

LG MICROWAVE

Model LMV1813ST/02

Near Chaska, MN 55318

Adam

Job Details: 09/23/2022

Unit wouldnt heat and turn table wont sound. Found once disassembled that the primary switch was bad. Replaced switch and tested unit. Everything now is working properly. Used truck stock switch; used 1 MICRO8 (1/4' MICROSWITCH) from stock

We serviced a

AMANA DISHWASHER

Model ADB1500ADSA

Near Excelsior, MN 55331

Adam

Job Details: 09/23/2022

Unit was cleaning properly noticed right away the spray arms are plugged up and one is cracked. Ordered spray arms for repair. Also. Listen to the motor everything else is running properly ; ordrd 1 WPW10491331 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model 110.2613241

Near Saint Paul, MN 55104

Nate

Job Details: 09/23/2022

"Washer doesnt fill with water on a normal cycle and then when its not running, it fills slowly with water. Found a leaking water valve, and part of the valve is all plugged up as well. Replaced the valve, now it fills great and also doesnt leak when its not running. Used W11220230 from stock. Found the transmission is leaking some oil and rusty water. I let the customer know that the transmission is probably on its last leg. He still wanted to proceed with the valve repair since he just moved into the house and has other things to worry about at the moment. ; used 1 W11220230 (VALVE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW5

Near Saint Paul, MN 55104

Nate

Job Details: 09/23/2022

Not cooling in fresh food section. Needs evaporator fan. Fan is bad. 5304521244. Getting 120 vac but not running. Steamed all the ice off of the evaporator that had built up. Cleaned out ice in vent to fresh food.

We serviced a

KENMORE DRYER- GAS

Model 1107207700W

Near Saint Paul, MN 55109

Nate

Job Details: 09/23/2022

"They smelled gas when running dryer. Found that the one time they ran it was when they were using mineral spirits by the dryer. Checked air flow outside. Not great. 10mph, but a number of elbows in basement and then vent runs through the garage before going outside. Previous owner had vent cleaned right before they moved in a week ago. Air temp gets up to 275 in dryer, I vacuumed all lint out, and watched temps after cleaning out lint. Only a ten degree difference with vent disconnected from dryer vs connected. Doesnt seem to be an airflow issue. Bulkhead is cleaned out too. Used vent tape to connect vent at back of dryer better too. Cant find anything wrong, just seems to run on the hot side."

We serviced a

LG MICROWAVE

Model LMVM2075ST

Near Saint Paul, MN 55130

Nate

Job Details: 09/23/2022

"Microwave was dead. Checked 20 amp fuse, 120vac to ground at the fuse on both sides. Checked primary door switch and 120vac at the switch too. Found when I moved the black and red wires coming from the thermostat on the right side of the magnetron, behind the control panel, that the power would turn off and on. The thermostat is a little melted. I put new terminals on the thermostat and the customer will see if it dies again. Chances are though that it needs a new magnetron and mag thermostat. I cant find the Thermostat part number. DW can you please call the customer with a quote for those two parts and see if he wants me to come back to install them? I would need 2 blocks for this job if I do. ; saved tckt , states that autho needed"

We serviced a

GE LAUNDRY CENTER

Model WSM2700HAWWW

Near Minneapolis, MN 55413

Nate

Job Details: 09/23/2022

"Washer has been squealing. Took front panel off, transmission is rusty, has been flinging dirty rusty/oily water around inside the cabinet. The belt and pully are all oily and the belt is frayed and falling apart. Owner buying a new washer."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGR5644A

Near Minneapolis, MN 55422

Nate

Job Details: 09/23/2022

Not heating. Found a blown fuse and clogged vent. Replaced fuse and did a vent cleaning. Runs and heats great now. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Maple Grove, MN 55311

Phillip

Job Details: 09/23/2022

The left door flipper was broken. The customers were ok with the black one. I replaced the flipper and now the door shuts good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MS3

Near Maple Grove, MN 55311

Phillip

Job Details: 09/23/2022

Customer complaint is that it does not make ice. The customer put the arm down and it started to cycle. There was some ice in the mold that it pushed out. I found that when the arm was rotating the motor was skipping. The ice maker motor was stripping. I replaced the ice maker assembly. I ran a test cycle and it fill with water. ; used 1 5303918277 (ICEMAKER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Osseo, MN 55311

Phillip

Job Details: 09/23/2022

"temps have gone up, and neither section cooling well. The freezer fan was loud. I removed the rear panel and found the fan blade had come off the motor shaft and was laying next to the motor. The motor shaft was rubbing against the fan blade. On of the blade on the fan was broken off. I quoted for the fan blade and ordered the part. ; ordrd 1 5308000010 (EVAP FAN Blade)"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/08

Near Plymouth, MN 55446

Phillip

Job Details: 09/23/2022

"Water leaking out the ice maker compartment. The customer had turned the ice maker off. I pulled the ice maker out and found some ice sitting in the ice cup. It looks like water is dripping from the fill tube after the ice maker fills and the valve shuts. I advised the customer the issue can be with either the valve not sealing tight or air getting in the line and pushing water out. Most likely its a bad water valve issue. . AJU72992603 valve ; O-emld tckt , states that autho needed"

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model MISSING

Near Minneapolis, MN 55446

Phillip

Job Details: 09/23/2022

When you try to start the garbage disposal it just made a humming sound. I verified the motor was not stuck with the wrench provided. There were some visible rust on the bottom of the disposal. Advise the customer it just needs to be replaced. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS517STT0

Near Excelsior, MN 55331

Phillip

Job Details: 09/23/2022

The washer gasket has mold on it. Today I replaced the gasket. I ran a rinse and made sure there was no leaking. No issues and it drains good.

We serviced a

GE DISHWASHER

Model GDF620HMJ5ES

Near Minneapolis, MN 55416

Phillip

Job Details: 09/23/2022

"Customer complaint was the dishwasher is dead. I found the user interface is blank and has no lights on. Getting power to the dishwasher try to hook up the newfi device. It will power on but not connect to the dishwasher. Power getting to the user interface, the issue is the user interface. I called the customer bluebook and they wanted to think about it and call us back. WD21X23462"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Medina, MN 55340

Adam

Job Details: 09/23/2022

Unit would trip breaking an hour into cycle. Checked all connections and checked board to look for a burnt up relay. Everything looked good. Checked main wire hook up everything was tight. Also ohms out heater it ohms out weak. Quoted customer for new heater and rescheduled ; ordrd 1 W10703867 (Heater)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18G2NW2

Near Brooklyn Park, MN 55429

Phillip

Job Details: 09/23/2022

"Customer said water is leaking down from the freezer in the fresh food compartment and landing on the top shelf. I found frost inside the air duct but no ice buildup. I defrosted the frost and put some foam and perma gum around the refrigerator air tower. I also found the refrigerator door it was pulling away at the bottom I push the gasket back in and put some grease around the door gasket. If the issue continues it will most likely need a new refrigerator door gasket and a freezer drain kit. I called the customer for payment but they did not answer. I left a message to call the office to may the payment. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model DFE29JGDABB

Near Maple Lake, MN 55358

Seth

Job Details: 09/23/2022

Water leaking. FF section duck bill was plugged. I cleaned the drains and defrosted the FF evap fan. I also updated software on the fridge it had 4 updates. The fridge is now fixed.

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH6500AWW

Near Albertville, MN 55301

Seth

Job Details: 09/23/2022

"Wont spin. Failed rear bearing tub, spin basket, door boot all bad. Please send into autho.; saved tckt"

We serviced a

JENN-AIR COOKTOP- ELE

Model JEC8430ADB

Near St. Cloud, MN 56301

Seth

Job Details: 09/23/2022

"Burner on indicator sticks on and bad knob. The infinite switch 12002121 has failed, knob WP7737P245-60. Please check with autho if they cover this issue, and order parts and reschedule. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH3

Near Sartell, MN 56377

Seth

Job Details: 09/23/2022

On sump assembly is open.

We serviced a

FRIGIDAIRE CLEANING- DRYER

Model FASE7021NW0

Near St. Cloud, MN 56303

Seth

Job Details: 09/23/2022

I clean the spot the dryer and the duct and tested and found the wind speed was 19.7 to 20 miles an hour outside and 27 miles an hour inside. The dryer is now cleaned.

We serviced a

GE REFRIGERATOR

Model GSL25JGCC LS

Near Saint Joseph, MN 56374

Seth

Job Details: 09/23/2022

"Not cooling consistently. Upon arrival and inspection I found the fan was pulsing, and the evaporator would not frost up completely. I did a 20 minute refrigeration test and found it has a bad sealed system. Unit would need a fan and control board as well as a sealed system repair. She will replace it."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9200LQ0

Near Kimball, MN 55353

Seth

Job Details: 09/23/2022

"Not heating. Failed vent, blown cut-off. The tenant will fix the vent and we will fix the dryer.; ordrd 1 279973 (Thermostat cut off kit)"

We serviced a

GE REFRIGERATOR

Model GFE29HMEIES

Near Minneapolis, MN 55427

Nate

Job Details: 09/23/2022

Condenser fan wasnt running. Ordered a new main PCB and a new condenser fan. Replaced the fan first. Runs great now .

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AQ/A2

Near Elk River, MN 55330

Phillip

Job Details: 09/22/2022

The complaint is the door was not shutting and would not latch. I found that when the strike on the door went into the latch the latch mechanism is broken. I am ordering a new door latch assembly.; ordrd 1 WP8182634 (SWITCH - DOOR)

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA50F9A7DSP/A2

Near Elk River, MN 55330

Matt

Job Details: 09/22/2022

"Customer complaint is, NOT SPINNING AND/OR WASHING and giving a nf error. Washer does not have a model and serial number sticker. This washer was part of the recall and had the repair done to it and the new sticker put on. I found a sticker underneath the control panel that had the model number on it. Inspected and tested. Found the hot side of the fill valve has failed. After removing the water lines, I found that the hoses are burst protected hoses and the hot water hose was set off so no hot water would go in. Customer approved repairs. I installed new hot water hose and tested. Washer is working great, so I dont need the valve. Washer is now fixed. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Excelsior, MN 55331

Adam

Job Details: 09/22/2022

was spinning freely. Put unit in diagnostic mode and found no matter what would give the error code. On ServiceMatters went through test three and found that the sensor was bad. Ordered sensor and rescheduled customer; installed WPW10178988 (Sensor) tested unit and agitate and spin work properly.

We serviced a

BOSCH DISHWASHER

Model SHS63VL5UC/07

Near Champlin, MN 55316

Phillip

Job Details: 09/22/2022

Customer complaint was the dishwasher was draining and beeping. Today I watched it run and found water leaking from the water valve. I replaced the water valve and made sure it was not leaking.

We serviced a

ROPER WASHER TOP LOAD

Model RTW4100S01

Near St. Cloud, MN 56303

Seth

Job Details: 09/22/2022

Wont drain or spin. Failed lid lock was replaced. It spun and drained great. The washer is now fixed.; used 1 WP8318084 (LID SWITCH) from stock

We serviced a

LG DRYER- GAS

Model DLGX3471W

Near Minneapolis, MN 55417

Delton

Job Details: 09/22/2022

"High limit thermostat was open and cut power to heater. Customer had replaced venting after the fact. ; used 1 DC96-00887C (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM01

Near Saint Paul, MN 55104

Delton

Job Details: 09/22/2022

Found that the plug in must of been kinked and wire broke off inside so no power is going to fridge. Power cord/harness would need to be replaced. Customer will try and splice a new plugin head himself and will call back if he wants us to order part and have us do it.Power cord/wire harness W11218258.

We serviced a

KENMORE RANGE- GAS

Model 79074233314

Near Elk River, MN 55330

Matt

Job Details: 09/22/2022

"Customer complaint is, THE BROIL WORKS BUT NOT THE BAKE. Inspected and tested. Found the bake ignitor has failed. Customer approved repairs. Installed new ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SPEED QUEEN DRYER- ELECTRIC

Model ATEE9ASP175TW01

Near Minneapolis, MN 55407

Nate

Job Details: 09/22/2022

Replaced bad heating element and vacuumed out dryer. Runs great now. Heats great.

We serviced a

AMANA WASHER TOP LOAD

Model ALW880QAW

Near Minneapolis, MN 55417

Nate

Job Details: 09/22/2022

"Replaced bad idler pully, belt and spring. Spins great now."

We serviced a

WHIRLPOOL STACKED DRYER

Model WED9470ww2

Near Saint Paul, MN 55104

Delton

Job Details: 09/22/2022

"Customer said it doing weird things, will randomly get garble or wont start and will get F70 error or drop time. F70 is communication error between user interface and control board.Dropped time could be from mix load door small load not hitting sensor, i am getting resistance on sensor. UI boards are not in stock and while im here dryer is working and cycling heat fine. without UI boards. Based on that customer will think about it versus a new one. If customer wants it a exact estimate will need to be given based on 2 man job and control board part being available.Center UI WPW10279709; UI right WPW10279773; control board WPW10256719"

We serviced a

GE DISHWASHER

Model GSM2200V65BB

Near Saint Paul, MN 55105

Nate

Job Details: 09/22/2022

"Timer was bad and not advancing unless you manually advance it. Replaced timer. Put it on a new wash, and it advanced nicely."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS0A

Near Ramsey, MN 55303

Matt

Job Details: 09/22/2022

"Customer complaint is, DRAIN ISSUES, IT STARTED OUT AS A DRAIN ISSUE BUT NOW THERE IS NO POWER AT ALL. Inspected and tested. Found the cord wasnt plugged in all the way. I started a heavy cycle and it filled, washed and drained great. The drain pump is chattering like something is in it. I removed the drain pump and didnt find anything in it. I reassembled and filled and drained the dishwasher 4 different times and its draining great. Im guessing the drain pump is failing intermittently, but not sure."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Saint Paul, MN 55108

Nate

Job Details: 09/22/2022

Wont complete a cycle or go into spin. I found a dress that was stuck under the wash plate. Cleaned that out after about a half hour of finagling. Also found a loose rotor. Used blue loctite to secure it. Nice and tight now. Ran it on a quick wash and rinse and spin. Runs great now.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5000DW0

Near Minneapolis, MN 55418

Nate

Job Details: 09/22/2022

"Running loud. Has a bad transmission and hub. Replaced rusty transmission. Showed him how the washplate was rusted to the transmission. He said to go ahead and break the wash plate, I tried for a half hour to get it off without breaking it. I broke it off, gave him the part number for the wash plate and hes ordering that. The hub was stripped so I replaced that. ; used 1 W10528947 (HUB) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.6880201

Near Minneapolis, MN 55418

Nate

Job Details: 09/22/2022

"Fresh food has been warm lately, freezer fine. Evaporator frosts over nicely and heater works great. Evaporator fan is grinding and Ice has built up in vent from freezer to fresh food. DW I cant find part number for this fan motor and fan blade. Can you please look it up and call owner with quote for that? I attached photo of the sticker with model and serial. ; saved tckt"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES0

Near St. Cloud, MN 56303

Seth

Job Details: 09/22/2022

Bake does not work. Failed element was found.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Dayton, MN 55327

Matt

Job Details: 09/22/2022

"Customer complaint is, LEAKING DURING THE WASH CYCLE. Inspected and found the heating element bushings are gone. This is a known issue with this dishwasher. I cant run the dishwasher to test further. Installed new heating element and tested. It was leaking from the vent in the door now. The vent cap is loose. I tightened vent cap and tested. Dishwasher is working great and no more leaking. Dishwasher is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Champlin, MN 55316

Phillip

Job Details: 09/22/2022

The ice maker compartment was all frosted up. Today I replaced the ice maker kit and adjusted the water line plus replaced the ice bucket.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSG/AA

Near Chanhassen, MN 55317

Adam

Job Details: 09/22/2022

Installed condenser fan from last diagnosis. Watched unit for 15-20 minutes got to 55 degrees before I left. Unit is working properly now

We serviced a

BOSCH DISHWASHER

Model SHE4AM15UC/01

Near Maple Grove, MN 55369

Phillip

Job Details: 09/22/2022

The soap dispenser does not stay closed one is push forward. I found the little clip that holds the dispenser door shut is broken. It will need a new dispenser assembly.; ordrd 1 645208 (Dispenser)

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESP/AA

Near Minneapolis, MN 55427

Nate

Job Details: 09/22/2022

"Fridge is all iced up behind evaporator. Steamed all the ice out. Has a broken door shelf and crisper drawer, and missing water dispenser button. Showed customer what each part costs but they will pass on purchasing those. 160 for the door shelf, 260 for crisper drawer, 50 for the button. Ended up replacing a bad temp sensor for evaporator and installed the drainage kit which includes the drain heat probe and insulation. ; used 1 DA82-01415A (DRAIN KIT) from stock, pckd up 1 DA82-01415ACM (Temp sensor)"