Service History 42 - Omega Force Appliance Repair

We serviced a

ZLINE++ DISHWASHER

Model DEV-24

Near Edina, MN 55435

Delton

Job Details: 05/05/2023

"Installed new dishwasher and moved over door trim. Tested and dishwasher fills, washes and drains. Dishwasher is working good."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Rogers, MN 55374

Phillip

Job Details: 05/05/2023

The customer said the display started to flash and everything was turning on and off then the display went dead. I found the cap on the board failed. I quoted for replacing the capacitor. I replaced the cap and now its working good. Everything came on and its cooling.

We serviced a

ASKO++ DRYER

Model T411VDT

Near Minneapolis, MN 55437

Nate

Job Details: 05/05/2023

"Replaced bad fan and motor. Runs great now. Cleaned the lint out of the internal vents. Dryer is under a counter. Dryer was not totally level when I got here. Leveled it the best I can, but may need a shim under the rear to middle left side to get it totally solid in place. Stone tiles, floor not level due to the tiles."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, MN 55301

Matt

Job Details: 05/05/2023

"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RS267TDPN/XAA

Near Otsego, MN 55330

Matt

Job Details: 05/05/2023

"Customer complaint is, ice maker is not functional at this time. Inspected and tested. I pushed the test button on ice maker and could hear it trying to turn, but nothing was happening. It eventually cycled, but did not fill with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Minneapolis, MN 55443

Phillip

Job Details: 05/05/2023

The upper rack adjusters are broken. I replaced the upper rack adjusted with the kit that was sent. I took pictures of the parts.

We serviced a

LG RANGE

Model LRGL5821S/00

Near Minneapolis, MN 55412

Phillip

Job Details: 05/05/2023

The glass door front was broken. I replaced the door front. Looked good.

We serviced a

AMANA REFRIGERATOR

Model ARB1917CS1

Near Golden Valley, MN 55427

Adam

Job Details: 05/05/2023

Verified complaint. diagnosed that the compressor was failing. Replaced compressor then reassembled. Once all installed and recharged. Tested and unit was starting to cool.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Otsego, MN 55330

Matt

Job Details: 05/05/2023

"Customer complaint is, LID LATCH IS BROKEN, NEEDS NEW LATCH. Inspected and tested. Found the lid strike was broken. Installed new lid strike and tested. Washer is working great. Washer is now fixed."

We serviced a

GE WASHER

Model WLRR5000G0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 05/05/2023

The cold water solenoid was bad. I replaced the water valve assembly. Now both hot and cold will fill with water.

We serviced a

KENMORE DRYER

Model n/a

Near Minneapolis, MN 55423

Delton

Job Details: 05/05/2023

Unit is coin operated dryer. One of our service keys worked so i can get into machine. Belt was broke but also idler pulley and rollers were worn. Replaced dryer repair kit. Tested and dryer now tumbles and is working good.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Saint Joseph, MN 56374

Seth

Job Details: 05/05/2023

"No power or UI response. The breaker had blown, I reset the breaker and tested it by starting on Xpress wash. The machine fills and circulates perfect. I could find no issues,the fan is loud.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Wayzata, MN 55391

Phillip

Job Details: 05/05/2023

I verified the fault code. I checked the ice maker and the right tray was stuck in the half dropping position. I replaced the ice maker and control board. Advised the customer to wait a few hours to make ice and then dump the first batch.

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Elk River, MN 55330

Matt

Job Details: 05/05/2023

"Customer complaint is, SQUEALING DURING OPERATION. SOUNDS LIKE A BAD BEARING. Inspected and tested. Found the idler pulley was squealing. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

GE DISHWASHER

Model GDT580SSF8SS

Near Mendota Heights, MN 55118

Delton

Job Details: 05/05/2023

"Found that the air vent on the door the seal was twisted so it was leaking through inside door down the air chute. Was able to line it up and tighten the nut on inside of door, tested for 20 minutes and no leaks. Used newfi and no errors or updates needed. Dishwasher is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF0

Near Cottage Grove, MN 55016

Delton

Job Details: 05/05/2023

Food is freezing on top shelf. Found that the fridge was set at 33 degrees. I diagnosed all functions and damper opens and closes normally. I explained that standard temp is 37 degrees and any thing on top shelf will be a bit colder than rest of fridge as that is where the vent is and to avoid eggs or produce on top shelf.Customer is aware and set temperature to recommend settings that refrigerator says.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061US/AA

Near Blaine, MN 55449

Matt

Job Details: 05/05/2023

"Customer complaint is, LC CODE. This is a leakage error. I tried pulling out the dishwasher, but cant because they put the floor in afterwards and its stuck in place. Customer is probably going to replace the counter tops in the future and will address it then."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Dayton, MN 55327

Matt

Job Details: 05/05/2023

"Customer complaint is, ice maker is only sporadically making ice and getting worse. Inspected and tested. Ice maker room was 0F. Ice bucket was completely full. I cycled ice maker and it filled with water, but didnt dump any cubes. the ice maker is bad. I sealed up the ice room, adjusted the water line and installed new ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

JENN-AIR DISHWASHER

Model DW860UQP

Near Shorewood, MN 55331

Adam

Job Details: 05/05/2023

Installed new wax motor. Also cleaned the plastic components also they had hard water residue making it hard to slide. Cleaned it up best I could and reassembled. It tested good.

We serviced a

KITCHENAID DISHWASHER

Model KUDSO2FRSS1

Near Cold Spring, MN 56320

Seth

Job Details: 05/05/2023

Clean light flashes 7 times. Heater error from a failed circulation pump. Needs new pump.

We serviced a

SAMSUNG REFRIGERATOR

Model RS27T5200SR/AA

Near Mound, MN 55364

Adam

Job Details: 05/05/2023

Fridge 37 freezer 0. Customer complaint cant get new filter installed. Popped the old one out then installed factory new filter. Once installed tested multiple times for leaks. Works great.

We serviced a

KITCHENAID DISHWASHER

Model KUDI40ANPA

Near Cold Spring, MN 56320

Seth

Job Details: 05/05/2023

The upstairs dishwasher didnt want to drain. We found a piece of glass covering the check valve. We cleaned the hose front back and back to front and tested it and it runs like a champ.

We serviced a

GE REFRIGERATOR

Model GSS25GSHECSS

Near Rogers, MN 55374

Phillip

Job Details: 05/05/2023

"The customer said the dispenser lever is broken so they cannot dispense water or ice. I verified the lever is not working and the right side of the lever is broken off. I gave the customer a quote for $253.17 total, the customer paid $120 so the remainder is $124.17. The customer said he would pay by check. ; ordrd 1 WR17X20449 (Dispenser lever)"

We serviced a

UNKNOWN GARBAGE DISP++

Model INSINKER

Near Shoreview, MN 55126

Nate

Job Details: 05/05/2023

"Replaced garbage disposal with GE, but horizontal pipe had to be replaced, and then the pipe coming down from the left sink detached and crumbled, cant get a pipe to reattach. Have to buy a new strainer for sink, and a new pipe nut and metal pipe to fit. Will come back Monday to finish job. ; schdld next appmnt for 5/8 MON !"

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Savage, MN 55378

Delton

Job Details: 05/05/2023

"Even though this is a newer samsung fridge this ice maker is doing the same thing as the old ones. Frosting up and ice clumping and jamming ice maker. I dont see any service bulletins on this. It is getting C39 ice maker error. (See picture)Customer says it has been going on about 3 month, the customer will defrost it and itll work for a little while and then it will frost up and jam again and stop making ice.Because it sure seems like the standard Samsung ice maker failure. I have checked the ice flap and it closes and seals fully.I am to assume that the ice maker and ice auger needs to be changed out? Please check if there is something else and if parts are ordered have the defrost ice room by unplugging and leaving door open or schedule me 2 hours so i can sit and defrost with my steamer.Ice maker part# DA97-13718C; auger assembly DA97-12540KNeeds autho; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2432KB1

Near Minneapolis, MN 55409

Delton

Job Details: 05/05/2023

"Found that there was glass in the drain pump that wore out the plastic fins of the drain pump and caused it not to drain well, Customer approved estimate. Replaced drain pump, tested and dishwasher now drains and is working good.Office: customer approved estimate and the extra CC cost fee and wants to charge it to card on file. (Owner wasnt home, tenant was); used 1 A00126401 (DRAIN PUMP) from stock, states that autho needed"

We serviced a

GE WASHER

Model PTW605BPRIDG

Near St. Cloud, MN 56304

Seth

Job Details: 05/05/2023

Unresponsive. There is power to the main board but no dc out tot the UI board or other components. Failed board please order WH22X33178; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Minneapolis, MN 55406

Nate

Job Details: 05/05/2023

"Washer not turning. I put it on a drain and spin after I couldnt get it to do anything in test mode. Quoted for new cover for the pullys, and a new belt because both are broken. The pully nut was loose and the pully came down and wore through the cover and broke the belt.; ordrd 1 WPW10427633 (Pully shield) and 1 WPW10006384 (Belt)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB657RJC1

Near Minneapolis, MN 55416

Nate

Job Details: 05/05/2023

Door pops open. The latch has worn down. Quoted owner for new latch. Attached quote. Coming back Monday to install. ; ordrd 1 TH12384007 (Door latch)

We serviced a

BEKO++ DISHWASHER

Model DDT38532X

Near Maple Grove, MN 55369

Adam

Job Details: 05/05/2023

Unit is leaking. Customer had centerpoint come out and they said its leaking from 5 different spots somehow and didnt even pull it out. Unit is super tight. Customer helped removed dishwasher because it was so tight. Customer also approved sliding dishwasher out with out protective mat to give a little more clearance. Once removed from under the counter removed the side panels and watched. Only spot I found leaking was the air break on the side 1760201300 air break1882620700 cap; snapped 1 QuickPics

We serviced a

GE RANGE

Model JGB735SPISS

Near St. Cloud, MN 56304

Seth

Job Details: 05/05/2023

"Power to the board nothing from the board. The range is on an ungrounded circuit, this should not be and this failure may be a result of a power event that took out other appliances in the home. Please check with GE we need WB27X37998, and WB07X38059; saved tckt"

We serviced a

LG RANGE

Model LRGL5825F/00

Near Excelsior, MN 55331

Phillip

Job Details: 05/05/2023

The bake and broil were not lighting. I replaced the temp sensor and main board. The ovens bake ignitor is glowing but still does not light. I checked everything again. I loosened the gas supply tube on the regulator that feeds gas to the bake valve. I got gas coming out then I tightened the nut back up. I tried the bake again and now its working. I found the gas supply lines in the basement and I found the gas to the range is not being regulated. This is a gas supply issue. I will let the customer know. It needs to be transferred to AHS and let them know the range is not a issue. That off gas pressure could have damaged the valve or regulator but the pressure issue needs to be fixed first. ; states that autho needed

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, MN 55305

Adam

Job Details: 05/05/2023

Unit giving LE. Error. Tried a new control board still nothing. Reohmed out the stator and found only got a reading on terminal 2-3 all others are open and should be 15ohms. Unit needs a new stator; states that autho needed

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Albany, MN 56307

Seth

Job Details: 05/04/2023

The washer doesnt finish cycles consistently and gets a non-draining error although it drains. I found the control board was intermittently reading the water level in correctly. Needs a new board

We serviced a

GE RANGE

Model J BP26 0F1AD

Near Eden Prairie, MN 55347

Adam

Job Details: 05/04/2023

Customers complaint bake and broil not working. Verified complaint. Found it working properly. Tested everything and its working.

We serviced a

LG DRYER

Model DLE0442G

Near Burnsville, MN 55337

Delton

Job Details: 05/04/2023

"Replaced idler wheel, tested and dryer is running quiet and no squeaks. Dryer is heating and working good."

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Saint Augusta, MN 56301

Seth

Job Details: 05/04/2023

"F09E01, F08E03 errors stored the Ui was goofed up times and buttons were goofy. I reset it and drained it. The rear bearing is shot. They will replace it the washer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS02

Near St. Louis Park, MN 55426

Delton

Job Details: 05/04/2023

Found that control board is bad and not going into defrost mode by itself. I ran forced defrost and heater turns on and starting to defrost. Customer approved estimate to replace control board. There is a lot of frost build up and told customer to leave it unplugged and door open overnight to let it defrost and by tomorrow be defrosted and will start to cool once the frost build up is melted.

We serviced a

LG RANGE

Model LDG4315ST/00

Near Elk River, MN 55330

Phillip

Job Details: 05/04/2023

The upper oven bake was not heating up. The broil was working good. I removed and tested the bake ignitor. The ignitor is bad. I replaced the ignitor.

We serviced a

KENMORE WASHER

Model 110.458724

Near Minneapolis, MN 55409

Delton

Job Details: 05/04/2023

"Found that washer is intermittently getting a f05 error. Which means temperature sensor error. I checked wire and found that it was loose. I plugged it in and it is secure. Tested and no errors.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, MN 56303

Phillip

Job Details: 05/04/2023

"When I arrived I plugged the refrigerator back in. The compressor came on and all the fans. I put my gauges on the low and high side. The high side pressure was less than 40 psi and the low side was around 20 psi. Those pressures look like I have a restriction in the drier. I recovered the refrigerant and then cut out the dryer. I had a big burst of refrigerant. I found the new filter drier was restricted. I replaced the drier and leaked checked all the joints with nitrogen and leak soap. I then pulled the system into a vacuum and recharged it with 4.41 ounces of 134a. After plugging the fridge back in the high side pressure went up to 100 psi, the low side started at 25 and was dropping a little. Pressures looked good. I checked the evaporator and it was developing a good frost pattern. I made sure all the connections were tight. No error codes when I was done.

We serviced a

KENMORE RANGE

Model 790.9621341

Near Sartell, MN 56377

Seth

Job Details: 05/04/2023

I replaced the broil element and the door seal and tested the range. It is now fixed.

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Chanhassen, MN 55317

Adam

Job Details: 05/04/2023

Installed defrost heater from last diagnosis. Steamed out all ice and drained defrost drain pan so it doesnt overflow. Reassembled and now unit is working properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R5EMB5

Near Sartell, MN 56377

Seth

Job Details: 05/04/2023

"I replaced the failed parts and tested the door, dispenser, and repaired a water leak. The fridge is now fixed."

We serviced a

ASKO++ DISHWASHER

Model DF1664

Near Minneapolis, MN 55405

Nate

Job Details: 05/04/2023

Replaced bad board and water valve. Runs great now.

We serviced a

BEKO++ DISHWASHER

Model DUT25401X

Near Minneapolis, MN 55404

Delton

Job Details: 05/04/2023

"Found that plastic debris was stuck in the drain pump, rattling and making noise. Removed debris, tested and dishwasher now runs quiet and is working good."

We serviced a

UNKNOWN OTHER

Model TWC-24

Near Bloomington, MN 55437

Nate

Job Details: 05/04/2023

Replaced bad cord and board. Cooling nicely now.

We serviced a

AMANA RANGE

Model AGR4230BAW3

Near Saint Paul, MN 55106

Delton

Job Details: 05/04/2023

Found that the range had no power. Oven igniter would not glow and no sparks. Found that the outlet that oven was plugged into was a gfi and was tripped. I reset gfi and cooktop now sparks and oven glow igniter turns on and oven heats. Nothing wrong with range. I informed tenant to check that if ever happens again. Range is working good.

We serviced a

GE MONOGRAM++ REFRIGERATOR

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 05/04/2023

Replaced board from last diagnosis. Then turned breaker back on. Now all fans running correctly and cooling properly

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 05/04/2023

Found the transmission is running loud. Couldnt get it to leak, but transmission sounds bad. Most likely seals broken down and sporadically leaking especially with a large load. Id recommend the transmission and support rods. They will replace the unit."

We serviced a

UNKNOWN REFRIGERATOR

Model NM11BF

Near Sartell, MN 56377

Phillip

Job Details: 05/04/2023

The refrigerator is not cooling to the set temp. The evaporator has low frost. The compressor is running but theres no heat coming off the compressor. I tapped into the low side and the pressure is low. I added nitrogen until the pressure got up to 200 psi. I sprayed leak soap everywhere I could and I did not find a leak. I replaced the dryer and added a service valve to the low side of the compressor. We pulled a vacuum and then recharged it and added the leak stop sealant. now the condenser is hot and the evaporator is cooling. Advise the customer to give it 24 hours to get back to normal and to give it a week before adding a lot more food.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Minnetonka, MN 55345

Adam

Job Details: 05/04/2023

Installed ice maker from last diagnosis. Tested and working great.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Cottage Grove, MN 55016

Delton

Job Details: 05/04/2023

"Customer says it the freezer will freeze, thaw, freeze. As i got here the freezer was at 1 degree and cooling. Unplugged fridge and let it sit 10 minutes. I plugged fridge back in and compressor relay buzzed and clicked. Appears that the start/overload relay is bad. I replaced with part and compressor starts and is cooling.

We serviced a

LG REFRIGERATOR

Model LRSC26923TT

Near Plymouth, MN 55442

Nate

Job Details: 05/04/2023

"32 in freezer and 47 in fresh food. The complaint was the icemaker wasnt working and water dispenser isnt dispensing water. There is a decent sized crack in the area where the water line runs to the dispenser, on the freezer side. When you press the paddle, the valve gets 120 but it just hums, and no water comes out. Needs a new left door, otherwise the line will continue to freeze. I turned on the icemaker and cycled it, and it cycled and filled with water. But at 32 degrees it is not going to run the icemaker unless you tell it to. Fridge is set to 1 and 34. Compressor running, fans running, minimal frost on evaporator. Sealed system issue and needs new door. Please submit to AHS. ; O-emld tckt , states that autho needed"

We serviced a

BEKO++ WASHER

Model WTE7604XLW0

Near Minneapolis, MN 55403

Delton

Job Details: 05/04/2023

The door latch mechanism on the door (NOT the door lock) the plastic tabs and spring broke and is not releasing the door strike. I managed to force the door open but i cant find if there are parts just for the door release mechanism. Only thing i found was the whole door assembly. Please find parts break down and if there is a kit or parts available for that. Then update customer with estimate/scheduling.Whole door part# 2832531000; saved tckt

We serviced a

BOSCH REFRIGERATOR

Model B22CS30SNS/01

Near Minnetonka, MN 55305

Nate

Job Details: 05/04/2023

"Has a sealed system issue. Not cooling. Fans and compressor are running. Nice floor but decent space to pull it out, and its on protective floor coasters already. Easy to get in and out of space. Room temp in fresh food and freezer. No frost on evaporator. Compressor super hot. Please get back to customer today with quote. P; saved tckt"

We serviced a

GE REFRIGERATOR

Model PSS26SGPASS

Near Maple Grove, MN 55311

Adam

Job Details: 05/03/2023

Wasnt making ice. When I got there unit was making ice. Wife said wasnt making ice for a few days. I let her know its common on these model for it jam up.

We serviced a

LG DRYER

Model DLGX3361W

Near Eagan, MN 55123

Delton

Job Details: 05/03/2023

"Found that the dryer vent is clogged. Tested dryer with vent disconnected and heat cycles to 200 degrees. When i attach vent it cycles to 260 degrees. That tells me the vent is clogged and is not dispersing the wet, hot air and causing it to take 2-3 cycles to dry clothes. Dryer vent runs through the roof. I informed csutomer that dryer vent will need to be cleaned for dryer to work efficiently. Dryer itself is working good."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW01

Near Osseo, MN 55311

Nate

Job Details: 05/03/2023

"Replaced bad belt. Fills, agitates, drains and spins great now. Also cleaned off pulleys before installing new belt. Old belt was very brittle and cracked."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA07

Near Saint Paul, MN 55119

Delton

Job Details: 05/03/2023

"Found that refrigerator evaporator is frozen over and leaking onto bottom, underneath crisper drawer. Customer approved estimate for drain kit. Defrosted and installed drain kit. Evaporator now drains into drip pan and no longer leaks. Refrigerator is working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Sartell, MN 56377

Seth

Job Details: 05/03/2023

Rh side lower rail has failed. I replaced it and tested the dishwasher. It is now fixed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Becker, MN 55308

Seth

Job Details: 05/03/2023

Leaking. I found 2 leaks diverter and spray arm. Needs repair.

We serviced a

GE DISHWASHER

Model DD1700SSNSSS

Near Becker, MN 55308

Seth

Job Details: 05/03/2023

"Customer complaint of a Sandy gritty residue left on dishes. Upon arrival and inspection, I found they have very hard water. They have no water softener in the home and theyre using mid grade detergent. Theyve been using a cleaner in it but it is not sufficient. I hooked up the Smart HQ device to the dishwasher and found it needed a firmware update. I completed the firmware update and tested the system. There were no error Codes and the machine is working as designed. I made some recommendations on detergents and chemicals that will help through this process but ultimately this machine is designed to be used with soft water exclusively.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTBL2I

Near Maple Grove, MN 55311

Nate

Job Details: 05/03/2023

Replaced bad motor and waterline.

We serviced a

GE RANGE

Model PGP943SET1SS

Near Minneapolis, MN 55446

Phillip

Job Details: 05/03/2023

The customer said that the front right burner is slow to light and when it does not work they smell gas. Today the front right burner and all the other burners are working great. I removed all the burner heads and cleaned the orifices. I advised the customer to make sure the caps are on flat and to move the knobs to lite so the burner lights .

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6300AW/US

Near Maple Grove, MN 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. Installed new door lock and tested. Washer is working great. Washer is now fixed."

We serviced a

GE REFRIGERATOR

Model GFE27GSDDSS

Near Shorewood, MN 55331

Phillip

Job Details: 05/03/2023

The customer said the lower bin is freezing food and the upper portion of the fresh food is warm. I removed the drawers and I found frost building up in the back in the evaporator cover. I removed the evaporator cover and the fan and I found the cooling fan is not running. The fan motor is bad. I quoted for the repair. I replaced the fan and defrosted the evaporator and drain.

We serviced a

WHIRLPOOL RANGE

Model AGG222VDW0

Near Minneapolis, MN 55429

Nate

Job Details: 05/03/2023

Oven not heating. Found a bad bake ignitor.Got it fixed with flat ignitor. Heats great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near Maple Grove, MN 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. Needs a new screen assembly part number. Installed new screen assembly and tested. Screen is now responding. Refrigerator is now fixed."

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Victoria, MN 55386

Adam

Job Details: 05/03/2023

Installed new lid and tub cover from prescreened. Tested everything is working properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Excelsior, MN 55331

Phillip

Job Details: 05/03/2023

The hinges were bent and the dispenser seal was loose. Today I replaced both door hinges and the dispenser seal. The door shuts good and the dishwasher is working.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Buffalo, MN 55313

Seth

Job Details: 05/03/2023

Customer complains the dishes do not dry. Upon arrival and inspection I found there was no rinse aid. I plugged in the smart HQ device and found it needed A software update and the heater worked perfectly. I updated the software and educated the customer on proper use of the right chemicals in the machine. The dishwasher is now working as designed.

We serviced a

FISHER PAYKEL++ DRYER

Model DGGX2US-96103A

Near Saint Paul, MN 55102

Delton

Job Details: 05/03/2023

"Dry runs very noisy, drum is loose. Needs bearing kit. Customer will think about it and call back if they want to proceed.

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, MN 55405

Phillip

Job Details: 05/03/2023

I tapped into the system and the pressures are low which means its low in coolant. I pressurized the stem up 200 psi with nitrogen and found a pin hole leak at the copper to steel connection at the drier. I fixed the leak and pressure tested it. This time I found no leaks. I vacuumed and recharged the fridge.

We serviced a

GE RANGE

Model JGP940SEK2SS

Near Chanhassen, MN 55317

Adam

Job Details: 05/03/2023

Disassembled unit and found the igniter harness was fried. Replaced harness then tested unit is now sparking correctly. Reassembled then tested again to make sure its operating correctly. Unit is working great.

We serviced a

UNKNOWN MICROWAVE

Model NOTAVAILABLE

Near Minneapolis, MN 55407

Delton

Job Details: 05/03/2023

"Door latch plastic tab that holds the spring broke. I put a little screw into the latch to hold the spring and it works. Microwave is heating and working good.

We serviced a

IKEA REFRIGERATOR

Model ID3CHEXWS02

Near Minneapolis, MN 55412

Nate

Job Details: 05/03/2023

"Evaporator fan running loud. Found a Cherry Freezie that had fallen onto it. Took that out, also found the evaporator drain iced over. Steamed that out, so that the water drains now."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Osseo, MN 55369

Matt

Job Details: 05/03/2023

"Customer complaint is, MULLION STRIP IS FAILING. Inspected and tested. FF compartment was 39F and freezer was 2F. The left door with the mullion closes hard when the right door is shut. Customer said its been like this from the beginning. I installed new mullion and now its closing a little better.

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, MN 55346

Adam

Job Details: 05/03/2023

Unit wouldnt make ice. Customer thought it was 20 degrees in unit. I was getting 7 degrees. Got the ice maker to harvest and fill.

We serviced a

GE DISHWASHER

Model PDT825SSJ4SS

Near Dayton, MN 55327

Matt

Job Details: 05/03/2023

"Customer complaint is, DEAD. Inspected and tested. Found the CSM is tripped. I reset it and ran dishwasher through service diagnostics and no errors and everything was working and the heater came on. I started a heavy cycle and watched it for over 20 minutes and it was working perfectly. Dishwasher is testing good and I dont see any leaks."

We serviced a

BOSCH DISHWASHER

Model Spv68u53uc/30

Near Saint Paul, MN 55104

Nate

Job Details: 05/03/2023

Replaced bad heat pump/ wash motor. Runs great now.

We serviced a

MAYTAG DISHWASHER

Model MDB898SHZ0

Near Apple Valley, MN 55124

Delton

Job Details: 05/03/2023

Found that the splash guard plastic was snapping against the edge of cabinet. Cut out small section of plastic that was causing the snapping. Tested and door opens and closes with no more noise. Ran diagnostics test and no errors. Dishwasher is working good.

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Woodbury, MN 55125

Nate

Job Details: 05/03/2023

"Dead after 9 days. Replaced main PCB since it could be compromised now with it going dead, and the user interface board. Tested it, it filled, drained and circulated.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624XSS

Near Minneapolis, MN 55410

Nate

Job Details: 05/03/2023

"36 in fresh food and -2 in freezer. Replaced Icemaker, main PCB, and water valve. Everything works great now."

We serviced a

GE RANGE

Model JDP39DN3BB

Near Minnetonka, MN 55305

Adam

Job Details: 05/03/2023

Rt front burner not working. Found I wasnt getting any voltage to the burner. Disassembled to get to the switch. The switch is getting power to it just not sending it to the element. Replaced switch and now working great.

We serviced a

ELECTROLUX WASHER

Model EFLW427UIW0

Near Osseo, MN 55311

Phillip

Job Details: 05/03/2023

"The customer said that when the use the washer they find water inside the handle of the pedestal that the washer sits on when the wash cycle is all done. I checked all the hoses and the door gasket, everything looks good no leaks. I can see water run marks on the front panel under the soap dispenser drawer. When I ran a test cycle I did see a little water leaking out the front of the soap drawer. Please order the drawer assembly and drawer front cover. Please call square trade to have the parts ordered. I instructed the customer that once they get the part to call us back. Drawer assembly 5304514793Drawer cover 5304515293; O-emld tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26366D/02

Near Big Lake, MN 55309

Seth

Job Details: 05/03/2023

Refrigerator is not cooling. Put it into test mode. All the fans and compressors are running. This unit has a failed sealed system. Please quote.; saved tckt

We serviced a

GE REF BUILT IN++

Model PSB42YSXASS

Near Chanhassen, MN 55317

Adam

Job Details: 05/03/2023

Unit was cooling. Last time was out working properly. Found nothing was running. The fans and display are working. Turned power of and back on for a hard restart. Still nothing. Next checked all connections all good. Turned off the power switch to test the door switch all good turned back on the power switch and the compressor kicked on but nothing else happened. Found the control board is failingWR55X10428 board. ; states that autho needed

We serviced a

ASKO++ DRYER

Model T411VD.W.U.

Near Minneapolis, MN 55419

Delton

Job Details: 05/03/2023

"Found that motor is weak and can barely turn the drum. Also there is a service bulletin for hard drum rotation to add grease or oil to the front felt. Also belt is squeaking. Watched video on how to replace motor and it is a complete tear down. Schedule 3 hours because Ive never done it before and need time to figure it out, so charge accordingly when giving estimate. I cant find part numbers/parts break down list on asks website.Find part numbers and give customer quote, schedule 3 hours to ensure I have time to figure it out.Need to order motor, belt, grease part# 341394; saved tckt"

We serviced a

SAMSUNG DRYER

Model DVG50A8600E/A3

Near Mounds View, MN 55112

Phillip

Job Details: 05/03/2023

"The board that was ordered and sent is the wrong board. It does not match the part number I added. I removed the old board and took pictures of the tag on it. That number matches what I put in my notes. Please verify the part and order a board again. I installed the other parts ordered. Its still doing the same thing. It will heat for a few seconds then stops. If I stop it and start it, it works but for only a few seconds. ; O-emld tckt"

We serviced a

GE WASHER

Model WLRR5000G0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 05/03/2023

The washer does not fill with cold water. I tested the cold water solenoid and it reads 0. The hot works and that was 1085 ohms. I gave the quote for the valve. Im ordering the part from Dey. ; ordrd 1 WH13X10024 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW1

Near Zimmerman, MN 55398

Matt

Job Details: 05/03/2023

"Customer complaint is, SHUTS OFF ON IT OWN DURING THE CYCLE 1/4 OF THE WAY THROUGH THEN SHE HAS TO RESTART. Customer said its giving a FH error. I removed drain filter and it was clear. Ran washer through diagnostics test and it gave the FH error when the hot water was filling. I found the hot water valve wasnt turned on all the way. After turning it on all the way, washer is working perfectly. Im going to order the valve, but not reschedule the customer. I advised her to use it and if theres any other problems to call us and will come back with the valve and install it. After turning the supply valve in the wall, its now leaking. I showed this to the customer and advised she is going to need to call a plumber. ; saved tckt"

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Minneapolis, MN 55413

Nate

Job Details: 05/02/2023

"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Otsego, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed and the idler pulley is seizing up. Installed new heating element, idler pulley and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

LG WASHER

Model WM4000HBA/01

Near Albertville, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, THE WASHER IS LEAKING. Customer had everything disconnected and pulled out. Inspected and tested. It looks like it was just leaking from the supply line. Supply lines are not covered. I installed new hoses on washer and tested. Washer is working great and no more leaks. Washer is now fixed.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 05/02/2023

The customer said the dishwasher was running no stop and the normal light is blinking. That indicates a leak underneath. I found the drain pump is not able to drain all the water out. The drain filter was plugged up. I showed the customer how to clean it. I pulled the dishwasher out and found the fill line was leaking a little and water was draining back into the bottom of the dishwasher base. I tightened the line connection now it does not leak.

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near St. Cloud, MN 56304

Seth

Job Details: 05/02/2023

I installed a new bushing and greased it. The door is now working as designed.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Rogers, MN 55374

Matt

Job Details: 05/02/2023

"Customer complaint is, SPIN CYCLE ERRORS FOR THE WEEK PRIOR AND THEN AFTER REPEATING A SPIN CYCLE STOPPED. Washer was locked with a load of floor mats and water. I removed the drain filter and it was plugged solid with dog hair. I cleaned out filter and started washer on a spin cycle and it spun out the floor mats that were in the washer. I started a quick wash cycle and watched it through the entire cycle and it worked perfectly. Looks like the drain filter was the problem. I advised customer to clean filter at least once a month because they have 3 big dogs."

We serviced a

KENMORE WALL OVEN++

Model 79047913604

Near Maple Grove, MN 55311

Phillip

Job Details: 05/02/2023

The customer said the upper oven bake is not working. It does heat up on broil and convection. I removed the bake element and found it was bad. I replaced the element. I started the oven on bake. Its now heating good.