We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Plymouth, MN 55446
Phillip
Job Details: 10/25/2023
"The fresh food compartment is not cooling to 34 degrees. The fresh food temp was around 43 degrees today and the freezer is around 9 degrees. I removed the fresh food evaporator cover and found the evaporator has not frost. I ran test 4 and waited for it to cool the evaporator. The evaporator has no frost forming. The customer said it runs none stop. The freezer evaporator fan was also making a buzzing sound. Please submit to the Assurant company for a seal system failure. ; snapped 2 QuickPics, states that autho needed"
We serviced a
MAYTAG DRYER
Model LDG7334AAE
Near Minneapolis, MN 55412
Phillip
Job Details: 10/25/2023
The dryer makes a tattering sound when it starts and stops. The blower wheel is broken and spins on the shaft. It needs the blower. I quoted the customer and will order the blower wheel. ; ordrd 1 Y303836 (BLOWER)
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Burnsville, MN 55306
Nate
Job Details: 10/25/2023
".6 amps on black wire, on red wire its .63 amps. We ohmed the compressor. One of the windings is OL (broken). Has a bad compressor. Temps are 46 and 35. Its set to 33 and 0, and customer stated that temps continue to rise. Please submit for authorization for sealed system work. Nice floor and not a ton of space. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Champlin, MN 55316
Phillip
Job Details: 10/25/2023
The washer does not spin. We found the basket was locked up and its leaking oil from the bottom. We were able to get the basket free but the transmission is loud. I quoted for a transmission and belt. ; ordrd 1 W11454372 (TRANSMISSION / GEARCASE) and 1 WPW10006384 (BELT)
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CHW9160GW1
Near Minneapolis, MN 55414
Phillip
Job Details: 10/24/2023
The washer has the f27 pressure issue fault. I reset the control and started a cycle. The washer has a lot of suds. I let run through a cycle so it clears all the soap. The washer is working good now.
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Minneapolis, MN 55427
Nate
Job Details: 10/24/2023
"Replaced all parts. Ran washer through a speed wash and a drain and spin. Works great now. Sounds much better, and doesnt shake or bang around."
We serviced a
LG DRYER
Model DLGY1202V
Near Saint Michael, MN 55376
Phillip
Job Details: 10/24/2023
The dryer makes a loud noise and thumps. We removed the front and the drum. We found the right rear roller was seized and there was a flat spot. We quoted for the repair and then replaced the rear rollers and oiled the rest of the rollers.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC2
Near Plymouth, MN 55441
Adam
Job Details: 10/24/2023
Installed new motor from last diagnosis. Once install tested unit and its working great. Let unit run for fifteen minutes and had no leaks. Installed back under counter. Owner wanted me to try to adjust door I did the best I could. Tested unit again no leaks and running properly.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A201
Near Big Lake, MN 55309
Matt
Job Details: 10/24/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 215F and 145F. Dryer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWW
Near Shorewood, MN 55331
Adam
Job Details: 10/24/2023
Installed parts from last diagnosis. Once installed tested. Its operating correctly
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Minneapolis, MN 55416
Nate
Job Details: 10/24/2023
"Replaced all sensors per office. Ran dryer and now it continually runs nice and hot, heat doesnt go out.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Chanhassen, MN 55317
Adam
Job Details: 10/24/2023
Tenants complaint not drain. Unit was stuck would try to fill nothing couldnt change anything. Reset power now display is working. Put unit in drain didnt hear anything. Vacuum drain line and removed the water. Next had to get the unit out from under counter and turn the unit to get to the drain pump and nut on Draib hose. Removed the drain pump and found a junk of a plate. Cleaned up the pump and sump. Reassembled everything. Cleaned everything up and tested. Unit is filling draining washer and heating properly. No parts needed. Had to remove unit and completely disassemble the drain.
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2061
Near St. Louis Park, MN 55416
Nate
Job Details: 10/24/2023
Installed new freezer sensor kit. Also made the biggest adjustments to the drawers that we could.
We serviced a
MAYTAG DRYER STACKED++
Model MGDE500VW2
Near Sartell, MN 56377
Matt
Job Details: 10/24/2023
"Customer complaint is, MAKING LOUD NOISE. Inspected and tested. Found the idler pulley is squealing. Customer approved repairs. Installed new idler pulley and vacuumed out bulkhead. Reassembled and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Otsego, MN 55330
Phillip
Job Details: 10/24/2023
The complaint is the dishwasher does not clean. There was no fault codes and it works good and heats in the test mode. The customer was using a cheap liquid soap. I advised to use a name brand powder soap or the packets. I also recommend to run the sink on hot before starting the dishwasher. No other issues found.
We serviced a
WHIRLPOOL DRYER
Model WGD5790SQ0
Near Bloomington, MN 55437
Adam
Job Details: 10/24/2023
Tenants complaint not heating. Unit is a gas dryer. Removed site cover and watched the igniter. Unit lit properly. Watched after 5 minutes the coils failed. Installed parts tested unit is working great. Also did a free dryer maintenance go over while I had it apart.
We serviced a
MAYTAG DRYER
Model DE303
Near Sartell, MN 56377
Matt
Job Details: 10/24/2023
"Customer complaint is, VERY NOISY. Inspected and tested. Found the blower wheel was broken off. Customer approved repairs. Installed new blower wheel and vacuumed out bulkhead. Reassembled and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Minneapolis, MN 55414
Phillip
Job Details: 10/24/2023
The fault d36 stuck key pad. We rest the board and ran the washer. Its working good now.
We serviced a
KENMORE DRYER
Model 796.81073310
Near Sartell, MN 56377
Matt
Job Details: 10/24/2023
"Customer complaint is, CLICKING NOISE. Inspected and tested. Found that when you hit start, the relay just clicks on the board but isnt tumbling. The timer is counting down. I disassembled dryer and thermostats, fuses and switches all test good. It seems like the board is sending voltage to the motor. Its either a bad motor or wiring. Customer approved repairs. After removing motor, found that its melted at one of the connectors. Installed new motor and tested. Dryer is working great. Dryer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Minneapolis, MN 55408
Adam
Job Details: 10/24/2023
Customer said getting error and leaking out front. Started unit and let it run opened it and was a big soap/suds overloud. Took multiple times cleaning it out and vegetable oil. Once I cleared the soap. Also unit was mounted poorly. Not much to mount back to. I didnt have really long screws. Remounted the best I can.
We serviced a
BOSCH DISHWASHER
Model SHE23R52UC/64
Near Saint Paul, MN 55104
Nate
Job Details: 10/24/2023
"Dishwasher filling up with water when its not in use. Has a bad water valve. Basin underneath full of water. Dried out the water and replaced bad valve. Runs great now and doesnt fill when not in use.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ1
Near Minneapolis, MN 55414
Phillip
Job Details: 10/24/2023
The washer has the f27 pressure issue fault. I reset the control and started a cycle. The washer has a lot of suds. I let run through a cycle so it clears all the soap. The washer is working good now.
We serviced a
WHIRLPOOL DRYER
Model MGDC300XW0
Near Saint Paul, MN 55104
Phillip
Job Details: 10/24/2023
The complaint what is the dryer does not heat. We started the dryer on time dry and it started heat in ran for a while heating. We tested the airflow and found the air flow was very poor and the vent was plugged up. We cleaned the dryer duct from the outside in and then cleaned from the inside. Now the air flow is a lot better.
We serviced a
KENMORE WASHER
Model 110.28812790
Near Brooklyn Park, MN 55443
Phillip
Job Details: 10/24/2023
"The complaint is the washer will not drain and spin. The washer will fill and wash. I found the lid switch was broken. I replaced the lid switch and leveled the washer. Its working great now.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Minneapolis, MN 55444
Nate
Job Details: 10/24/2023
Replaced bad water valve. Runs great now.
We serviced a
GE REFRIGERATOR
Model GYE22HSKNSS
Near Chaska, MN 55318
Adam
Job Details: 10/24/2023
Customer complaint door alarm going off. They were thinking the door isnt sealing setting the alarm off. I hook SmartHQ up and tested the door switches found the door switch on the left door is bad. Quoted blue book. Cant order part from Sundberg due to technical difficulties. Please order part. Customer is scheduled for repairs 10/27; ordrng 1 WR23X29161 (Switch)
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Sartell, MN 56377
Matt
Job Details: 10/24/2023
"Customer complaint is, AGITATOR IS COMING APART. Inspected and tested. Found the fabric dispenser keeps popping off the agitator. Quoted customer $408. to install new agitator and dispenser cup. Customer approved repairs. Parts on order. ; ordrd 1 W10836692 (Agitator) and 1 W11205050 (Softener cup)"
We serviced a
BOSCH DISHWASHER
Model SHX98M05UC/51
Near Medina, MN 55340
Nate
Job Details: 10/23/2023
"Dishwasher has intermeatiantly been not responding when you press the power button. We took the door apart after confirming that the junction box and door latch are getting 120 VAC. Found that moisture has been getting inside user interface panel. Used special sealant around panel so that moisture cant get in. Its dried out now and panel works great.
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Albertville, MN 55301
Matt
Job Details: 10/23/2023
"Customer complaint is, DOESNT HEAT. Inspected and tested. Found the thermal fuse was open. Customer approved repairs. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 215F and 115F. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW9300VU02
Near Otsego, MN 55330
Matt
Job Details: 10/23/2023
"Customer complaint is, UNIT IS LEAKING, NOTICED THIS ON THE SPIN AND RINSE CYCLE. Customer said its intermittent. Customer also said the display is dim or some of the digits arent lit. Inspected and tested. Pulled out washer and removed top and lower front panel and started a heavy wash cycle and watched it through multiple fill, wash and drain cycles and it never leaked. The display is hard to read because some of the lights are out for the digits, but its working and counting down. The control panel is NLA. Washer is not leaking while testing."
We serviced a
KENMORE WALL OVEN++
Model 790.47849407
Near Corcoran, MN 55340
Nate
Job Details: 10/23/2023
Replaced bad bake element. Works great now.
We serviced a
GE DRYER
Model GFD43ESSM1WW
Near Andover, MN 55304
Matt
Job Details: 10/23/2023
"Customer complaint is, RUNS FOR COUPLE MINS THEN SHUTS DOWN. Customer said its just not drying. Inspected and tested. Started dryer on a timed dry high heat cycle and it spiked to 250F before cycling off. Dryer was then quick cycling between 250F and 150F. I pulled dryer out and disconnected vent and now its heating perfectly and cycling between 210F and 145F and airflow on back of dryer is 28mph. Dryer is testing good, its a vent issue. It vents out the second story. Advised customer to have vent cleaned before using."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Elk River, MN 55330
Matt
Job Details: 10/23/2023
"Customer complaint is, ACTING WEIRD WITH ERROR CODES E01 F03. Customer said its sporadic and doesnt do it every load. Inspected and tested. Found a stored F3E1 error. I removed the drain filter and found a necklace was in the pump. Removed necklace and tested. The impeller is loose. Needs a new drain pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Minneapolis, MN 55410
Nate
Job Details: 10/23/2023
Customer complained the washer machine was louder and shaking. We find out the clothes were not distributed evenly we recommend to evenly distributed the clothes. We leveled it out and put it in test mode. The only errors code were the control board and the motor fault. We checked belt and transmission and they are good. The support rods are good. We cleared the error code by resetting U/I.
We serviced a
KENMORE REFRIGERATOR
Model 111.73025711
Near Minneapolis, MN 55404
Adam
Job Details: 10/23/2023
Customers complaint warmer temps in fridge. Freezer is good. Ice cream has been hard. Sometimes there is a noise. Found the fan was full of ice again. Defrost is good. Frost pattern is good. Looks like it might be common issue. People have done boards and temp sensors. But seams to still be a problem. Customer will just defrost fridge every year. When I unplugged the fridge, the saftey outlet wouldnt let me plug back in. showed customer. The outlet was already damaged and pushed in from getting the fridge slammed in to it.
We serviced a
WHIRLPOOL DRYER
Model TGDX640PQ1
Near Saint Paul, MN 55105
Nate
Job Details: 10/23/2023
"Not heating. Started dryer and ignitor doesnt come on. Took back off dryer and found a bad thermal fuse. Replaced fuse, vacuumed out dryer, oiled and cleaned rollers, and replaced brittle belt. Also recommended cleaning vent.
We serviced a
KENMORE WASHER
Model 11020902990
Near Minneapolis, MN 55414
Nate
Job Details: 10/23/2023
"Replaced bad water level switch. Ran washer, doesnt overflow now and timer advances.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Rogers, MN 55374
Phillip
Job Details: 10/23/2023
The customer complaint is its freezing food in the fresh food section. I took temps and the fresh food temp is 28 degrees. The fresh food temp sensor is the number part replaced and the number one part replaced for this issue. I game the customer a quote for the repair. ; ordrd 1 W11438736 (THERMISTOR)
We serviced a
LG DRYER
Model DLG4802W
Near Maple Grove, MN 55311
Phillip
Job Details: 10/23/2023
"The dryer was loud when runs. We found the rear rollers are bad and the belt is cracking. We quoted for the repair. We replaced the rear rollers and belt. We vacuumed all the lint and oiled the front rollers. ; used 1 341241 (BELT DRUM), and 1 AGM75510755 (DRUM ROLLERS (2)) from stock"
We serviced a
LG WASHER
Model WM1832CW
Near Plymouth, MN 55441
Phillip
Job Details: 10/23/2023
"The customer said that the washer drains fine but notices water in the wash basket hours after a cycle. She said the longer it goes the more water fills up. It will need the cold valve and the hot. I was unable to find the cold valve located at a dealer. I was able to find it on Amazon and Ebay. Please research the parts and contact the customer with a price. I did not quote anything. Cold water valve 5220FR2008CHot valve 5220FR2006H; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Minnetonka, MN 55345
Adam
Job Details: 10/23/2023
"Unit making loud noise. Stops when open freezer door. Found the back evap fan making noise. Unit has frost around fan and fan is now damaged. Will need fan assembly. Also looks like there is some notes about moving the defrost sensor to help correct this problem. Quoted blue book. Ordered part from Dey and rescheduled ; ordrng 1 AEB72913942 (MOTOR - A/C, D/C, COOLING, REFRIGERATOR)"
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Eden Prairie, MN 55346
Adam
Job Details: 10/23/2023
Bottom of the ice maker try is busted. Quoted customer to replace the ice maker gave a good discount for repeat customer of mine and the wall oven was just bad knobs. Installed ice maker tested and now is functioning properly. ;
We serviced a
GE MICROWAVE
Model DVM7195FL1DS
Near Monticello, MN 55362
Matt
Job Details: 10/23/2023
"Customer complaint is, SENSOR COOK DOESNT WORK BUT REGULAR TIME DOES. Inspected and tested. When you use sensor cook, it gives a open steam sensor error. Im ordering a new gas sensor and board. ; ordrd 1 WB24X799 (Gas sensor) and 1 WB27X30632 (Board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS237ZAB6
Near Minneapolis, MN 55430
Phillip
Job Details: 10/23/2023
"The customer complaint is the freezer is warming and the fresh food is warmer than normal. I removed the freezer evaporator cover and found a ball of ice on the top of the evaporator. I pulled the fridge out on the plastic board. I put a tap on the low side. The low side pressure was in a 15 inch vacuum. I added gas until the pressure went up to plus 3 psi. Someone in the past put a hard start on the compressor. From the pressure I got It has a internal leak. It will need the compressor, the evaporator and heat exchanger to stop the leak and a new filter drier. The refrigerator is 20 years old. There could also be a leak inside the cabinet somewhere. We did some advanced sealed system diagnostics. I added a bullet valve and refrigerant. 5303918328 heat exchanger 5304511983 compressor 5303918286 evaporator 5303305677 filter drier; snapped 2 QuickPics, states that autho needed"
We serviced a
SHARP MICROWAVE
Model SMD2470ASYD
Near Roseville, MN 55113
Phillip
Job Details: 10/23/2023
"Several buttons on the display panel do not respond when pressed. The customer reset power and its still not working. I was unable to locate the panel on the parts page. I think the part I need is labeled 3-2 on the control panel page. Please locate the part and contact the customer. I added pics on the panel I need. Im pointing to the part needed. ; snapped 5 QuickPics, states that autho needed"
We serviced a
KENMORE WALL OVEN++
Model 790.48873901
Near Otsego, MN 55362
Matt
Job Details: 10/23/2023
"Customer complaint is, INTERMITTENT THE TOP OVEN GIVES ERROR MESSAGE 'ERR'. Inspected and tested. Temperature sensor ohmed out good at the board. Preheated oven and it said it was preheated even though it wasnt hot enough. It finally gave a F10 error after about 30 minutes. I ohmed out the sensor again and now its at 25,000 ohms. The sensor is failing when it gets hot. Quoted customer $401. to install new sensor. Customer approved repairs. Part on order. I need extra time on this because I have to pull it out to replace the sensor. ; ordrd 1 5304525427 (Sensor)"
We serviced a
LG REFRIGERATOR
Model LFXS24663S
Near Minneapolis, MN 55419
Adam
Job Details: 10/23/2023
"Unit not cooling properly. Not freezing anything in freezer just a fridge temp. Found no frost on evap anywhere. Explained to customer he has a sealed system issue. Everything is operating just not cooling. So have a leak or bad compressor. Customer wants repair. Unplugged unit and got static pressure its over 44 so looks like just bad compressor. Please get parts coming. He said when was talking on the phone someone mentioned of putting in a request right away so might have already done it. Please update customer on time frame. ; snapped 1 QuickPics, states that autho needed"
We serviced a
THERMADOR++ WALL OVEN++
Model SMW272ZP
Near Hopkins, MN 55305
Nate
Job Details: 10/23/2023
"Pulled both the relay board and display board. Sending in to get repaired. Will need to put fuse back in when we reinstall. I took lots of pictures of hookup. ; saved tckt , states that autho needed"
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Bloomington, MN 55420
Adam
Job Details: 10/23/2023
Unit is leaking. Customer had the toe kick panel off showed me exactly where it was leaking from the float gasket and dripping on the junction. There is a bunch of evidence of a leak. Quoted customer for new gasket and nut for the dishwasher. Customer approved. Order parts from Dey and rescheduled ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHWO
Near Minneapolis, MN 55407
Adam
Job Details: 10/23/2023
Unit isnt draining properly. Unit is a portable dishwasher. Has a hookup to the sink faucet. Unit will trickle unless its down low. Found that the drain pump is testing properly. Good resistance good voltage. Sounds good. Found that the hose is the issue. It does go from a normal drain hose to a 1/4 inch hose. Quoted to replace hose. Customer approved. Ordered part Sundberg and rescheduled ; ordrng 1 W10842407 (Fill drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Saint Paul, MN 55116
Nate
Job Details: 10/23/2023
"Water leaking from the terminals on the heater assembly. Needs new heater assembly. Ordered new assembly, coming back on Monday to install. ; ordrd 1 W11537778 (Heating element)"
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Saint Paul, MN 55104
Adam
Job Details: 10/20/2023
Installed new condenser from last diagnosis. Tested able to run nitrogen through the system. Nitrogen pressure tested vacuumed and filled. Turned on unit and now its working. Before I left it went down 15 degrees.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 10/20/2023
Replaced fan motor and used control board. Tested and no more errors and freezer evaporator fan is running and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Farmington, MN 55024
Delton
Job Details: 10/20/2023
"Customer stated that on the first cycle the dishwasher didnt seem like it leaked but then on 2nd cycled it leaked a lot on the floor. After looking into it again, I did I find that the door gasket was installed backwards. Adjusted gasket. Ran test for over an 45 minutes and no leaks. I ran a epxpress wash and within 5 minutes it gushed out water from bottom left of door. Found that the bottom spray arm stopped spinning and pushed out water from that area. But then i tested it again and dishwasher didnt leak again.I informed customer of the intermittent leak and only thing was the spray arm. Customer will replace the spray arm and try it and see if its stops leaking."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Rogers, MN 55374
Phillip
Job Details: 10/20/2023
"Customer complaint was the dryer does not tumble. We put it on a time dry and without starting the dryer started to heat, when I press start the dryer would not tumble. After diagnosing, I found the heating element was shorted to ground, and the thermal fuse was open. We also found the door switch with separating and the rear left roller was not spinning freely. We got approval and then replaced all the parts. I hooked up the dryer duct and now the dryer runs great.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Maple Grove, MN 55369
Phillip
Job Details: 10/20/2023
"Today I replaced the bad compressor, the filter and the main board. I did update the main board. I leaked checked and purged the system with nitrogen. I then pulled a vacuum for 12 minutes. I recharged the system. I added the customer to wait 6 hours for it to cool."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Minneapolis, MN 55437
Delton
Job Details: 10/20/2023
Replaced door lid. Tested and washer lid opens and closes nicely. Washer starts agitates and is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Minneapolis, MN 55431
Delton
Job Details: 10/20/2023
Two LED lights are bad and causing other lights to flicker. Same issue as last year. Tested and lights all working and lite up.
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 10/20/2023
"Replaced bad light. Now the light comes on. Also cleaned out a bunch of lint from dryer, bulkhead, and fan."
We serviced a
BOSCH DISHWASHER
Model SHE8ER55UC/50
Near Monticello, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, DOOR FALLS TO THE FLOOR. Inspected and tested. Found the left hand cord for the spring has snapped. Customer approved the repairs. Installed new spring kit and tested. Dishwasher is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 10/20/2023
We replaced all the parts sent and adjusted the ice maker fill tube. We completely defrosted the evaporator and ice maker compartment and dried it all up. We installed the new heater around the loop. No other issues found .
We serviced a
WHIRLPOOL DRYER
Model LE08611PW2
Near Plymouth, MN 55446
Nate
Job Details: 10/20/2023
"Cleaned out dryer, and pushed lid up again, it had gotten bent down a little by boxes stacked on it. Replaced a bad belt, cleaned and oiled rollers, and vacuumed out dryer. Also glued felt seal back on on lint trap. Runs great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Roseville, MN 55113
Delton
Job Details: 10/20/2023
Dishwasher not draining. Found that drain pump is running but barely draining. Found that there was food/debris that was a stuck in the drain line. Able to fish out debris. Showed customer. When tested found that dishwasher is only filling up half amount it should and can hear motor sucking in a lot of air. Customer approved estimate to replace water valve. Tested and dishwasher is filling and draining good.
We serviced a
SAMSUNG MICROWAVE
Model ME16H702SES
Near Minneapolis, MN 55443
Phillip
Job Details: 10/20/2023
Today we replaced the main board. I tested the microwave and now its working and the lights do not come on when the door is shut.
We serviced a
BOSCH DISHWASHER
Model SGX68U55UC/D5
Near Maplewood, MN 55109
Delton
Job Details: 10/20/2023
Replaced heat pump (motor) tested and dishwasher is now heating water. Dishwasher is working good.
We serviced a
GE RANGE
Model PS960SL2SS
Near Elk River, MN 55330
Matt
Job Details: 10/20/2023
"Customer complaint is, DOES NOT HEAT UP ON TOP. Inspected and tested. Found that when you turn the cooktop burners on, they shut off within a few seconds. All 4 are doing this. I pulled out range and inspected board and checked connectors and all looked good. I reassembled and now the burners are working great. Looks like it was a loose connection."
We serviced a
LG RANGE
Model LREL6323S/00
Near Elk River, MN 55330
Matt
Job Details: 10/20/2023
"Customer complaint is, WHEN WE USE THE OVEN AT 400-DEGREES OR HIGHER IT TRIPS THE 100 AMP MAIN BREAKER 15 OR 20 MIN IN. Inspected and tested. I pulled range out and tested elements and sensor. Temperature sensor is 1072ohms, bake element is 16.4ohms and broil element is 13.9ohms. I preheated oven to 400F and when the bake element was on it was drawing about 14amps and when the broil element was on it was 18amps. Oven preheated in about 10 minutes and did not trip the breaker. I turned oven up to 425F and it tripped the breaker right before it got there. I didnt see what element was on when it tripped. Customer reset the breaker and I turned it up to 450F and it got there without tripping . I turned it up to 475F and it got there without tripping. Customer is going to replace the breaker and see what happens."
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Osseo, MN 55311
Nate
Job Details: 10/20/2023
"Replaced bad fan belt and installed the kit a couple days ago for the rollers, pully and main belt. Found a wrist band stuck in the blower fan which had siezed it up and was causing the old belt to break. Also scrubbed off dryer sheet build up on the lint filter and got that all clean. Runs and heats great now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Saint Michael, MN 55376
Matt
Job Details: 10/20/2023
"Customer complaint is, DRAINING ISSUE. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Dishwasher is working and draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER
Model LGR7848DQ0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 10/20/2023
Unit isnt heating. Removed the back cover checked all the thermostats. Next removed the drum and checked the igniter. All good. Next went to the flame sensor. Flame sensor is open. Also cleaned up rollers and idler. Cleaned lint out. Reassembled unit tested. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Otsego, MN 55301
Matt
Job Details: 10/20/2023
"Customer complaint is, WILL NOT SPIN. Inspected and tested. Found the motor control board is fried. Part on order. ; ordrd 1 WPW10374126 (MCU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Otsego, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, unit will not stay cold. Customer said its staying cold, just not displaying the temperature on the display. Inspected and tested. FF compartment temperature is 38F and freezer is 2F. Found the UI display is unresponsive and no display lights. Ordering new display board and main board. Parts on order. ; ordrd 1 WPW10317076 (Main board) and 1 WPW10677146 (Display board)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Monticello, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, water on the floor and ice maker doesnt work. Inspected and tested. FF compartment temperature is 39F and freezer is 0F. Found the ice maker has failed and the ice chute is frozen shut because the valve has failed and its leaking out the back onto the floor. Ordering new ice maker and valve. ; ordrd 1 WP67005154 (Valve) and 1 D7824706Q (Ice maker)"
We serviced a
BOSCH RANGE
Model HDI172820/03
Near Minneapolis, MN 55446
Nate
Job Details: 10/20/2023
"Complaint is that the range smells like natural gas throughout the day. I checked all orfices and pulled out the range and checked for leaks on the gas line, valve, and connections. No leaks. They already had another company out for same issue who replaced all control burner valves. Customer said they still smell gas throughout the day. Been having this issue for a year. Please transfer per FW since we cannot find any leaks. ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near Saint Paul, MN 55104
Delton
Job Details: 10/20/2023
"Found that bake or broil does not turn on, no spark to start. Found that spark module for oven is bad, getting power to it but then not sending power to spark igniter. Customer apporved estimate. Ordering part and rescheduling.; ordrd 1 W10860916 (Oven spark module)"
We serviced a
LG REFRIGERATOR
Model LFX25971ST
Near Minneapolis, MN 55408
Adam
Job Details: 10/20/2023
2 other companies diagnosed bad compressor. The compressor was giving low amp readings but the equalized pressure didnt show a leak. Customer said it had been really loud on him and another tech. Cut out the filter and compressor. Installed new. Pressure tested. Vacuumed filled and started unit and found out the compressor sounds like a rock tumbler. Ohms out fine. Let it run for a bit not any better. Will need a new compressor again. New one is bad. Ordered new one and rescheduled ; ordrd 1 TCA37091209 (Compressor)
We serviced a
LG DRYER
Model DLGX2651R
Near Hanover, MN 55341
Phillip
Job Details: 10/19/2023
The customer complaint is the dryer does not heat. After verifying and testing we found the ignitor was bad. We found a crack in the ignitor. We gave the customer the quote for the repair. We replaced the ignitor and vacuumed up the lint in the blower. We ran the dryer and it heats up good now. The dryer was taken apart when we arrived. We put it all back together and reinstalled the dryer duct tube and hooked up the duct.
We serviced a
LG WASHER
Model WT7600HWA
Near Dayton, MN 55327
Phillip
Job Details: 10/19/2023
The wash impeller was stripped and broken. We replaced the impeller and then tested the washer on the wash cycle. Its now washing like it should.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS7
Near Waite Park, MN 56387
Matt
Job Details: 10/19/2023
"Customer complaint is, STOPPED COOLING, THE DISP CONTROL IS NOT WORKING. Inspected and tested. FF is 55F and freezer is 50F. Nothing is running but the lights. The display is just flashing when you press buttons. The main board has failed. Customer approved repairs. Installed new board and tested. Compressor and fans came on and started cooling. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Dayton, MN 55327
Phillip
Job Details: 10/19/2023
"The customer said water leaks out from the door. I opens the dishwasher door and noticed the lower spray are was sitting on the distribution filter but not locked in place. I tightened the spray arm then ran the dishwasher. It ran for almost 30 minutes and never leaked. The spray arm looks good, its not splitting and has no cracks. The door seal also is good and has no rips or tears."
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Rogers, MN 55374
Phillip
Job Details: 10/19/2023
The whole fridge and all the lights were off. I found a bad capacitor on the board. I quoted the customer for the board repair. I replaced the main board and now its working good. I advised them to give it 6-8 hours to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Plymouth, MN 55446
Nate
Job Details: 10/19/2023
"Unit was dead. 120 vac was coming to main PCB. Checked connector to UIB, disconnected the 5vdc connector to UIB and reconnected, all power comes on now, runs on a cycle great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Plymouth, MN 55446
Nate
Job Details: 10/19/2023
Rack adjusters broken. Installed new kit. Works great now.
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555RSS0
Near Mendota Heights, MN 55118
Delton
Job Details: 10/19/2023
Replaced turn table motor and support. Tested and microwave now spins and is heating and working good.
We serviced a
SUBZERO++ REF BUILT IN++
Model 680/S
Near Maple Grove, MN 55311
Phillip
Job Details: 10/19/2023
We installed the new ice maker and parts. I advised the customer to give 24 hours to make ice. The display was flashing the EC24 code last visit. We reset the power and the code went away. Today the code was flashing again. We reset the fridge again and it went away. There is no cooling issues and no defrosting issues. I could see the freezer evaporator and it looks good.
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2743BQ0
Near St. Cloud, MN 56301
Matt
Job Details: 10/19/2023
"Customer complaint is, NOT FULLY DRYING. Inspected and tested. Started dryer on a high heat cycle and it spiked to 245F before it cycled off. Now its quick cycling because its not venting properly and only getting to 200F. The vent is the problem. Advised customer to have the vent cleaned."
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATE50FGP171TW01
Near Arden Hills, MN 55112
Delton
Job Details: 10/19/2023
"Replaced temperature switch, rollers, belt and idler pulley.. Tested and dryer now runs quiet and is cycling heat normally. Dryer is working good."
We serviced a
LG REFRIGERATOR
Model LFC25765SW/00
Near Roseville, MN 55113
Delton
Job Details: 10/19/2023
Replaced LED light assembly for fresh food. Tested and lights now turn on/off when doors are opened. Refrigerator is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 2539345210
Near St. Cloud, MN 56301
Matt
Job Details: 10/19/2023
"Customer complaint is, LEAKING BOTTOM. Inspected and tested. Refrigerator door is sagging and the gasket is falling apart. Also its really rusty were its been leaking. Replacing the door gasket is not going to help. This is a really old refrigerator and its in rough shape. Refrigerator needs to be replaced."
We serviced a
LG DRYER
Model MISSING
Near Osseo, MN 55311
Nate
Job Details: 10/19/2023
Taking 36 hours to dry a load of clothes. Took apart dryer and vacuumed it out. Cleaned out the lint trap which had a lot of dryer sheet residue clogging it up. Then did a dryer vent cleaning. Airflow outside went from 7 mph to 24. Dryer is working great now.
We serviced a
LG DRYER STACKED++
Model DEC888W
Near Minneapolis, MN 55414
Nate
Job Details: 10/19/2023
"Taking four cycles to dry clothes. I found the drain line not looped up, and full of water. I drained that out and looped it up. I pulled out the filter and found a large amount of rusty standing water. I cleaned out the water and then took off the bottom panel and cleaned out a ton of sludge and lint. Cleaned out the fan area, and the vents between the fan and the filter and the back vent. I took temps for 20 minutes after cleaning it and it gets up to 200. I then had the tenant get a bath towel really wet, and put it in for 20 minutes on cotton sensor dry and it got much dryer. Customer said something about the dryer getting scalding hot before. Now its a max of 200. All cleaned and good to go.
We serviced a
GE LAUNDRY CENTER++
Model GTUP270EM1WW
Near St. Louis Park, MN 55426
Adam
Job Details: 10/19/2023
Unit not drying. Verified complaint. Wasnt getting any air flow out of unit and it was loud. Disassembled unit and found the blower wheel came loose. Tighten blower wheel. Also did a maintenance clean up on the unit and oiled rear bearing. Reassembled and tested unit is now working properly
We serviced a
KENMORE LAUNDRY CENTER++
Model 417.94802301
Near Eden Prairie, MN 55346
Adam
Job Details: 10/19/2023
Tenants complaint was no water coming in to unit. Verified complaint would only add water on rinse cycle. Found the water level switch was all the way the smallest. I messed with the switch and it was stiff at first then got better. Tested and now its filling. Removed the switch cleaned it up reinstalled. Tested from small to big for filling. Agitation is working and spin and drain. Everything is now operating properly. No parts needed. was able to clean up and repair the original switch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Plymouth, MN 55446
Phillip
Job Details: 10/19/2023
The customer said the refrigerator has been cooling good since I reset the board. Today I replaced the rear main board. Everything is working good and it sounds normal. Today it sounded normal.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Minneapolis, MN 55418
Nate
Job Details: 10/19/2023
Replaced bad UI board. Unit is working great now.
We serviced a
GE WALL OVEN++
Model PKS7000SN1SS
Near Eden Prairie, MN 55347
Adam
Job Details: 10/19/2023
Door glass broken. We preordered the glass so we had part first before arrival. I disassembled the door, cleaned all broken glass, and reinstalled new glass. Now unit is back to prior condition.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Minneapolis, MN 55444
Nate
Job Details: 10/19/2023
"Dishwasher was giving an E15 error. I pulled out dishwasher, and could see no evidence of water leaking from the different parts, except a little mineral deposit under the water inlet valve. I tried running the dishwasher, but valve would just hum. Customer said waters on to the dishwasher. I checked under the sink and the water was turned off. I turned the water on, and it filled and ran and circulates great. Quoted customer for a new valve, but he said hed like to hold off on replacing it. He will use dishwasher and if it fills with water in the flood pan again, he will call us to have us order and put in a new valve."
We serviced a
BOSCH WALL OVEN++
Model HBL57M52UC/05
Near Eden Prairie, MN 55347
Adam
Job Details: 10/19/2023
Installed parts from last diagnosis. Once installed tested multiple times. Unit is working properly. Reassembled and reinstalled oven. Tested again and set the clocks.
We serviced a
BEKO DISHWASHER
Model DDT39434XIH
Near Brooklyn Park, MN 55429
Nate
Job Details: 10/19/2023
"Customer said that the dishwasher doesnt start, so we did three heavy cycles and 2 normal cycles. Worked great every time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Excelsior, MN 55331
Adam
Job Details: 10/19/2023
Installed new heater from last diagnosis. Once installed tested multiple times for leaks then reinstalled unit tested again. Went through test mode unit is working properly