Replaced fan assembly to do fan code. Once installed. Tested. Good to go. Codes cleared.

Replaced UI. All functions as they should be.

Replaced sump assembly. Unit is now operating properly.

Watched unit for an hour with no leaks. Present advise customers on tips to help locate leak. Return contact if issued persist.

Returned and installed new door latch unit is now operating properly.

Mold has begun forming in fridge. They have had temp set to 45 degrees. I told them recommended temp is 37. They will keep it at 37. Also, one drawer is broken and trim for another crisper is broken. Not covered under warranty: I gave them part numbers in case they want to order.

Giving flood error code. Found a leak from the waterline connection to the water valve. Uninstalled flood pan, dried that out. Disconnected waterline, used plumbers tape to make good connection. Ran it, no drips now: runs great.

Refrigerator would trip breaker as soon as plugged in. Found that compressor start relay was not all the way on and appears to be shorting, causing the electrical breaker to trip. Reattached and secured compressor relay, tested and refrigerator turns on and compressor is running. Refrigerator is cooling and working well.

Upon inspection damper control was out of position. Repositioned damper control and fixed issue! Done! Waited around for 30 mins making sure its working!

Upon inspection unit has a bad evaporator fan motor! Replaced fan motor and tested great after installation ! Unit is working great ! Removed ice buildup and clean unit out done !; pckd up 1 WR60X26866 (EVAP FAN MOTOR (NON-STANDARD SXS))

Upon inspection took unit completely apart replaced mister, then uninstalled old control board and installed new one after installation of control board plugged back and had to set personality number one for this model control board ran a recalibration cycle. Make sure unit was heating and working properly done

Evaporator frost over, not defrosting. Also right side door gasket ripped.Replaced main board, evaporator motor assembly, heater, ice maker, gasket. Refrigerator is starting to cool and ice maker cycles and fills. Door is sealing.Refrigerator is cooling and working well.Informed customer that it could take 24-48 hours to make ice.Will return main board Core to ST

Inner part of the door gasket just needed to be popped back into place. Gave customer some tips on ways to clean the washer. Everything is good now.

customer states no heat. Gas was shut off at the regulator. Turned on and tested. Oven now heating.

Tested all burners on cooktop and switches all variable heat settings tested good tested all four burners on medium and burners cycled normally off and on put all burners on high, tested outer and inner rings and all burners glowed red picture attached and work order all functions on cooktop test good

Returned and installed the parts for the top rack. Cycled and tested the top rack now stays in place.

Customer states the washer is not spinning out correctly, found the hub was worn out. The customer approved the repair. Replaced and calibrated the washer. The washer is not spinning as it should. 320 293 7585; pckd up 1 W10528947 (Hub)

customer states lid not unlocking. Confirmed. Replaced lock. Tested. Lock functions as it should.

Customer wanted unit inspected and cleaned out and fully inspected. Everything is operational. Found that there was some excessive lint in the lint screen cleared that unit is now operating properly.

I removed the microwave from its cabinet hole and took the outer cover off to access the latch switch assembly. I replaced the latch switch assembly and reassembled the microwave cover. I put the microwave back in a hole and ran a test cycle to verify that the microwave had been repaired. The microwave heated a glass of water and is back online and good for normal every day use.

Due to how dryer and washer have been installed I am not sure how dryer vent and washer water supply are set up. Explained that I may need to uninstall washer in order to get dryer vent reconnected or install an accordion style dryer vent but am not sure if dryer would be able to be pushed all the back. Customer would rather leave as is as dryer is working properly just not able to connect to WiFi.

Phone arrival opened up the machine and installed new timer. Tested machine working properly.

Accessed the solenoid valves, shut water off to the appliance and removed the cold water valve. I secured the new valve in place, connected water line and verified my repair had permanently fixed the problem. Strong water flow into the detergent cup has been restored, no leaks or other problems found with the washing machine.

Upon inspection, loose belt around drum indication of a broken idler took you apart, found out that the idler pulley came off completely and was fried and broken. Replaced it with a new one tested after installation. Unit is working great. ; pckd up 1 DC93-00634A (IDLER PULLEY)

Returned installed the new fill valve, vacuumed the drain line, cycled and tested the dishwasher fills and drains as it should.

Rear panel was a little bit loose, causing a squeaking and rattling sound. Bent it in just a little bit to reduce this and machine seems to be working properly.

Power supply found for in door ice maker. I activated a harvest cycle, cycle completed and water filled tray. Air supply for the ice maker is also present.The customer wants to weigh her options ave consider ice maker replacement.

Arrival customer states that the Royal element does not heat. Opened up the machine discovered a loose wire connected to the broil element. Reconnected and secured. Tested machine seems to be working properly.

Replaced element and tested. Unit is now good to goInstalled 5301el1001j

Installed fan and unit is now operating properly.

On arrival open up machine installed new control board. Tested machine seems to be working properly.

Complaint is that unit is not heating. Found pcb was only sending one leg of voltage indicating a failed pcb. Quoted for repair customer would like to talk with spouse and return contact.

Found clogged defrost drain, cleared ice and unit is now operating properly. If issue returns drain probe kit may be needed.

Upon inspection, both back rollers had rubber wire and were seized. Replaced rollers, tested it with new shafts and roller assembly sounded great done. ; pckd up 1 RB170002 (Roller kit)

Black wire to compressor is 1.98 amps, and white to compressor is 1.86 amps. Passed all tests in service mode. When I got here the lights were on but compressor and fans not running. Found some insulation against condenser fan. Removed that so fan can run well. In test mode it cools and fans run. Tech support had me check the connection for the UI for the drawer and that seemed good with no signs of issue. Looks like it was probably in demo mode on accident. If issue returns, I would want to come back with a main pcb. W10843055

Still frequently gives E24 error. Spoke with Bosch. They (mark) says that it usually takes 3 weeks to get all the detergent residue flushed off of the sensors. If after 3 weeks it still gives e24, then it also needs a new main pcb. Customer would not have wanted to do both the drain pump and pcb, so we agreed that in 2 more weeks around 3/18/25, if its still giving E24, then we will refund the money from the drain pump replacement. The hope though is that after a couple more weeks itll be running well without the error.

Replaced bad valve and installed new knob too. Now everything works great.

Start button doesnt respond, washer gets stinky like rotten eggs. Customers speed queen dryer wasnt working great so speed queen replaced that for customer. She hasnt been happy with washer, wouldnt mind getting it replaced as well. I replaced the main board and now the buttons respond well. Also, found a bad lock assembly for the lid. Replaced that. Popped cover back out since it was pushed in, and adjusted rear lid switch too so it clicks now when lid is a couple inches from closing. Everything works perfectly now. Customer said she hopes she will like it better now, we will see.

Found small drip from dispenser. Issue is likely related to air in lines from door replacement. Advised customer to run a few GALLONS of water.

Not cooling. Found a bad defrost timer. Replaced timer. Told tenant and owner to give it 24 hours to get down to temp.

Today I cleaned a great deal and unusual amount of rusty sediment out of the water valve filter for the washing machine, on the cold water line. It was barely trickling water into the washer. After flushing it out and cleaning it out, it fills great now.

Replaced right side fresh foods door seal

Replaced pump and tested once installed. Unit has strong drain now. Good to go

Upon inspection replaced user interface tested unit after installation verified lights were working and engaging cycles. Unit tested great remounted with new screws on the mounting brackets shots and closes great done!

Upon inspection, both fan motors were loud install both and gaskets on the fridge style tested unit after installation. great done no noise.

Returned, was able to get the stove out. Found a fitting leaking on the back of the stove. Checked and could not find any other leaks at this time.

Returned installed the switch, cycled and tested the oven is now working as it should. The fan turns on and off with the oven

Returned, installed the board, cycled and tested. The customer changed the water filter tested the autofill. The refrigerator is working as it should.

customer states dryer not starting after repair. Tested both full and empty load and ran fine. Suspect load was too heavy causing motor safety to trip. Instructed customer to load less and if it occurs again unload dryer and wait 10 minutes. Call back if issue persists.

customer states dirty water enters the machine and has a bad odor. customer does not often use dishwasher. Checked check valve. Sealing properly. Drain hose installed correctly. No possibly way for water to come from the sink into dishwasher. Dirty smell from dishwasher not being used. Instructed customer to run dishwasher cleaning cycle and use dishwasher weekly to prevent smell. All issues related to lack of cleaning, maintenance, and use.

Replaced inlet valve. Ran test mode. All systems working. No leaks. Detergent door missing. Part number provided to customer

Replaced compressor, evap, drier, and heat exchanger. Performed leak check with N2. Pulled a vacuum and charged with 5.11oz R134a. Checked for cool air. Explained to customer to wait 24 hours before use.

customer stated dishwasher was not draining with an f11 error code. After inspection clog was found in siphon break. Cleaned siphon break and filter. Ran through test and all functions performing at factory specifications.

Replaced main board after calling tech line and verifying that it has failed. Tested once installed. Good to go

Arrived on site replaced Thermidor recommended flow motor in coffee machine same error same problem with no coffee production called the Thermidor back. We tested main pump and that is working and filling to the correct level. Thermidor then recommended the customer replaces the brew unit. I gave the customer the info because its a customer install part

No heat replaced heater core all tested good

Customer states that machine only filled part of the way and then shut off with no lights. Put the machine into service mode and discovered an error code for water accessibility. It appears as though the customer may have left the lid partially open while it was running or possibly overloaded it causing it to think it was not filling properly. Instructed customerand tested the machine. Everything seems to be working properly at this time.

Upon arrival customer stated the washing machine was leaking water right under the front of the machine. Upon inspection you can see the water marks running down the front of the machine and inside of the door. Replaced the boot. Also visibly saw water leaking from the soap dispenser housing. Inspected the housing and found it to not be sealing fully. Re positioned seal and added calking. Tested the unit and no more leaking was seen in either area.

Customer states that during the bake the convection fan runs on and off throughout the whole baking cycle. I explained customer that was normal and it shows that in the user manual. Customer doesnt like the fan and it does run more noisy and is noticeable. Customer wanted me to deactivated the convection fan. If customer calls back the following parts would need to be ordered:316256100 convection motor. 318398302 fan blade. 316404100 motor bracket. 316136600 nut, fan retainer.

Customer has intermittent issues with washer not fully spinning out clothes, some loads were still wet while other loads are normal. I checked diagnostics and no errors. I ran tests and all are functioning as im here. Common issue and systems customer is having is with the shifter. Replaced shifter, clutch and pulley sent by ST. Will return the other parts.Ran speed cycle after replacing parts, washer, fills, agitates, drains and spins. Washer is working well as im here.USED PArts from ST: WH03X30517 mode shifter; WH05X24185 clutch; WH03X32097 pully

customer stated machine is not working and flashing error code 9c1 which means there is an issue with the power going to the machine. Upon inspection i tested the outlet to check for voltage. One side was receiving 120 volts as the other side was only receiving 50 volts. Which means only half the power is going to the outlet on one side. Informed customer they would need to reach out to an electrician to resolve the issue.

Short of it being a door skin is not pertly square or fully adjusting freezer door. The fridge door side cannot be adjusted anymore to even out the middle gap. Doors are no longer hitting and rubbing against each other anymore and no longer making loud twang and screech. Customer wanted it notated that center gap is still not even compared to bottom gap and just to ensure that if it gets worse that it is recorded and in the notes.Also to notate that the top vent has a bigger gap on right side verses the left side. I adjusted some screws and made it closer but still not fully even. Refrigerator door Is leveled as best as it could be. But there is still a small gap difference between the top and the bottom of the door. Used an air shim to make the gap the same. And tightened the top 4 screws as far as they could go. And the door would still sag a bit back toward the freezer door when shim was taken out and screws were tightened. Door trim is square around the door and is not the issue for the gap. As well as the top vent cover on both the sides there is a gap between the metal and plastic molding on it. Pictures have been taken of both issues.Customer will use it as is but wanted all these issues noted if further problems happen.

Tenant stated washer doesnt spin or agitate. Found belt had come off washer motor. Replaced belt and verified agitate and spin with test mode. Washer operates again but suspension rods are worn and transmission is starting to fail. Those repairs will cost more than a new washer. ; pckd up 1 WH01X27538 (BELT)

Owner stated washer leaked water out the front during first use. Took washer apart and found pressure switch tube disconnected from port causing leak on floor. Reconnected tube and filled with water, ran a load and verified no leaks.

Upon inspection ! Loose agitator ! And a broken shift actuator ! Replaced shift actuator and tighter screw to agitator ! Done recalibrated software to factory setting done!; pckd up 1 W11481722 (Shift actuator)

The dryer vent hose was restricted, pictured in photos. Removed the top and watched the flame ignite, the flame body indicated poor air flow. I slid the machine out and adjusted the vent hose. The machine steadily raised in temperature after adjustment instead of shooting up. I recommend to the customers to have the aluminum covered vinyl vent hose replaced with rigid or semi rigid material.

Complaint is that unit is not draining. Moved stacked dryer back and fully disassembled unit. Found that washer drain motor had chunks of rug within. Cleared debris and unit is now operating properly.

I replaced the right fresh food door, side by side unit.Transferred hardware onto the replacement door and secured it in place, verified smooth movement opened and closed.

Replaced valve and tested operation. No leaks. Good to go. Valve broke from house lines freezing.

Fridge is having an electrical pulse when firing on compressor and humming a little loud. If problem persists order main control board. W10854027

Upon inspection unit has a bad defrost heater ! Ran to Sundberg and picked up defrost heater!Installed and steamed out frost pattern and installed new heater Omed out old heater to verify that old heater tested bad . tested unit after insulation working great done ; pckd up 1 MEE63545701 (DEFROST HEATER AND LIMIT (CONTROLLER))

Upon arrival, installed new control board and tested. Machine seems to be working properly.

Customer claim shelf will not sit in the rails properly. Figured that shelf bracket was not aligned properly. Reinstalled new shelves provided by Electrolux that were shipped to customer. Instructed customer on how to do this themselves in the future. Make sure everything was aligned and secure. Machine seems to be working properly.

On arrival opened up the machine and installed the new turntable motor as well as placing the new plate inside the machine. Tested and turntable seems to be rotating properly.

Replaced bad transmission, belt, pully and stripped agitator. Ran it on a wash and then drain and spin. Sounds much better now.

Replaced three of the cooktop user interface. Tested and all burners are working and touch panel is responsive and working well.Was not able to replicate the fan issue, is working as im here. Customer will use as normal

Upon arrival installed parts that have been shipped to customer and tested. After installing new control board machines seem to be operating normally.

Customer stated refrigerator is noisy, coming from the compressor. Found unit not making noise at this time. Temps all good. Put unit into test mode and verified operations of all loads- OK. Found Yoder loop rubbing on right side, and cap tube rubbing on left side of compressor. Adjusted piping to stop possible noises. If problem returns, recommend replacing compressor and drier5304529146 compressorA19676501 filter drier

I replaced the latch board, micro switch on the right side (primary) cabinet assembly. Plugged the microwave in and the power cord made a spark noise and the breaker tripped. Power cord has continuity, outlet supply is 120 volts but the breaker trips with every attempt to plug in. I removed the top cover, electrical wires not making contact with metal. The outlet does move around in the junction box, breaker supplying power may not be ideal for microwave. I couldnt diagnose further issues without constant voltage.

On arrival, put the machine into a dry cycle and tested with a load of towels. After a few minutes, the machine seems to be turning itself off from the user interface by itself. LGs official recommendation is to replace all of the control ports in this machine. Ordering parts direct from LG and willreturn.

Ran 5 times and got no leaks. Tightened hoses down. Reinstalled and tested. Good to go. Customer noticed water after flooring was done. Dishwasher not leaking.

Plugged tube into reservoir and tested. Good to go

Replaced board due to it malfunctioning. Tested after calibration. Good to go

Upon inspection unit had a failing motor which ended up being an RPS sensor that controlled the RPMs from the stater motor. Replaced RPS sensor and tested unit on diagnostics working great done.!

Motor smoked. I uninstalled it from the transmission which is leaking quite a bit of oil. When putting it on spin, motor still hums. Seized up. Quoted for the motor and transmission. 20+ year old washer. Came with the house. Customer is going to replace washer.

Replaced idler pulley and tested rollers. Cleaned lint out of blower. Good to go

Replaced bad motor, nice and quiet now.

Top ice maker is getting big ice block and ice door will be hard to open. Ran test of ice maker and found that water is splashing over the side. Found that there is hard water/calcium build up on the water fill line and water would come out like a squirt gun and splash water over.I showed customer how to clean it incase it happens again. Tested and ice maker cycles and fills, no leaks. Ice maker is working well.

Customer will hear noise coming from freezer. Can open freezer door and noise will stop and then start when closing the door. Noise is not happening when Im here but i replaced evaporator fan motor anyways since the noise was coming from there.Tested and refrigerator is running quiet and is cooling and working well.

Customer states there is a seal issue. The customer showed me the that the kids are slamming the fresh food door and the freezer door is popping open. Checked all the seals. The front feet are all the way down, the customer provided some pads to put under the feet and help the refrigerator lean back. The door stays shut now.

Returned with the belt and the coil kit. Installed the belt and coil. Cycled and tested the unit is working as it should.

Upon arrival customer stated the refrigerator was no longer cooling. Upon inspection I found the defrost timer to be stuck and no longer turning. Indicating the defrost timer was bad. I replaced the defrost timer and tested the unit. The refrigerator is now in working order.

Replaced let. Ran through test cycle -all systems functioning. No leaks

Replaced door boot tests good

Replaced user interface touch pad. Tested all functions and dishwasher is running and working well.

Upon inspection unit had a F4E3 error code dealing with a motor pump failure also had an F7E one error code which deals with the heater assembly cleared error codes, and ran a diagnostic cycle to test and see if the heater was working Installed some assembly with motor and diverter motor and seal tested unit. No leaks working great done. Ck#5131; pckd up 1 W11124384 (MOTOR/PUMP & SUMP ASSM TALL TUB)

Replaced inlet valve. Tested unit. All functions normal. No leaks.

Found that the ice maker ice arm is broken and wont cycle ice maker. Replaced ice maker, tested and ice maker cycles and fills. Informed customer will take 24-48 hours to make ice.Refrigerator is working well.

customer stated dishwasher not washing. Tested and found wash motor not running. 120v to wash motor. Removed wash motor and found impeller seized. Replaced wash motor and put into test mode. All functions performing to factory specifications. No leaks were found.

Returned with board, disassembled and installed the new board. Had the customer cycle and test. The issue did not come back.