We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS2
Near Rogers, MN 55374
Seth
Job Details: 02/10/2022
Customer complained that the fridge and freezer isnt holding temperature. Customer notes over time theyve had to make adjustments to keep the fridge at temperature and now its just not maintaining consistently. Upon arrival and inspection I found the freezer although being set at zero was in the mid teens 12 to 14?. I tested and found the air dampener to work and open and close as well as the evaporator and condenser fans. I took apart the evaporator cover and defrosted and watched for 20 minutes. The evaporator did not frost up completely 50% of it had no frost. Failed system was found.
We serviced a
AMANA DRYER- GAS
Model ALG331RAW
Near Monticello, MN 55362
Seth
Job Details: 02/10/2022
"Dryer got loud then would not start. The motor has failed. I took it apart and found the idler was bad and fan would not break free. Parts on order. ; used 1 WP2200376 (MOTOR) from stock, ordrd 1 56000 (Blower) and 1 WPY54414 (Idler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Becker, MN 55308
Seth
Job Details: 02/10/2022
Broken upper rack. Failed adjusters were replaced. The dishwasher is now fixed.; used 2 WPW10546503 (ADJUSTER) from stock
We serviced a
AMANA RANGE- ELECTRIC
Model AER3311WAW0
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2022
Customers complaint is that the oven does not always heat. I was unable to duplicate the issue. Unit heated perfectly to 400deg in 10 minutes. If issue re-occurs order WP9762215 oven control for return. I also checked the burners and they all headed great without issue. The range is working as designed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6500TQ0
Near Blaine, MN 55434
Matt
Job Details: 02/10/2022
"Customer complaint is, F 50 ERROR CODE. Inspected and tested. Found a stored F50 and F51 error in service diagnostics. When I try to spin it in diagnostics it gives me the F50 error. Underneath washer everything is all rusty from the seal leaking at some point, but the bearing looks like it might have been replaced at some point. Rotor and stator are cracked. This washer is going to need a new rotor, stator and rps sensor kit, and possibly a new bearing kit and board. Heres the part numbers. WPW10419333 stator, W10183157 sensor kit, 280146 rotor, W10435302 bearing kit, and W10112113 board witch is NLA. If they approve the repairs, can you make sure and schedule me 2 hours for this. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Minneapolis, MN 55448
Matt
Job Details: 02/10/2022
"Customer complaint is, MAKING A SCREECHING SOUND AT START OF WASH CYCLE. Inspected and tested. Found the valve was screeching when it filled with water. Installed new water valve and tested. Washer sounds great. Washer is now fixed."
We serviced a
LG WASHER TOP LOAD
Model WT7300CW/01
Near Champlin, MN 55316
Matt
Job Details: 02/10/2022
"Customer complaint is, WON'T START, RESET IT AND CAN DO 3 LOADS AND THEN HAS TO RESET IT AGAIN. Inspected and tested. Everything was working great. The buttons on these capacitive touch control panels can be tricky sometimes. I showed customer that you just have to place your finger on it lightly to get it to respond. Otherwise everything is operating normal."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3053LSM
Near Minneapolis, MN 55411
Phillip
Job Details: 02/10/2022
Unit was dead on arrival. GFI outlet that unit was plugged in to was blown. Everything started working after turned on GFI. Unit has signs have mouse issues. Has insulation inside oven and drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Minneapolis, MN 55409
Phillip
Job Details: 02/10/2022
On arrival noticed the water was turned off. Looked at water valve and noticed that valve was busted. Replaced water valve and tested ice maker and water dispenser. Everything is working great. ; used 1 W10408179 (VLAVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/10/2022
On arrival fridge was at almost 60 degrees. The freezer was cold but wasnt enough to keep everything frozen. Put in force freeze. Noticed the compressor and fan was running. Removed the back evaporator panel and noticed it was still warm even after 15 min. Unit is a sealed system issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Chanhassen, MN 55317
Phillip
Job Details: 02/10/2022
Unit was leaking water out of front bottom of freezer. Found that the drain for the defrost was frozen up. Steamed drain until was cleared and also steamed any ice build up on bottom of drain pan.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3011LBD
Near Minnetonka, MN 55305
Phillip
Job Details: 02/10/2022
"On arrival the bake and broil element would not work. Both elements tested good. Next I tested at the board and noticed the relay was bad. Replaced relay and everything is heating well. "
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 02/10/2022
Dishwasher was unplugged and out from under counter. We hooked back up to run some test. Dishwasher wouldnt run because the circulation pump was making an terrible noise and binding up. So wouldnt go through cycle.
We serviced a
ZLINE RANGE- DUAL FUEL
Model RA30
Near Minneapolis, MN 55405
Delton
Job Details: 02/10/2022
"Bake element was pre ordered from the manufacture. Installed new bake element, tested and oven is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA01
Near Plymouth, MN 55446
Matt
Job Details: 02/10/2022
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the drain hose was split behind the dishwasher dumping all the water on the floor. Needs a new drain hose. Installed new drain hose and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55412
Phillip
Job Details: 02/10/2022
Unit wont drain on arrival. Disconnect the hose from the air gap and ran a drain cycle. Pumped water great. Removed air gap and noticed it was clogged. Bypassed the air gap with customers approval. Everything is working great. Customer was happy that was all it was.
We serviced a
GE MICROWAVE
Model JVM1750SP1SS
Near Minneapolis, MN 55401
Delton
Job Details: 02/10/2022
"Found that the door micro switch shorted and caused fuse to blow. Customer approved estimate. Replaced door microswitches and fuse, Tested and heated water. Microwave is working good.I quoted total with trip charge. ; used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock, states that autho needed"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details: 02/10/2022
"Found that ice maker not releasing ice and not harvesting. Also found that there was ice build up under crisper drawer. Customer said filter was hard to take out and put back in. I tested ice maker and it filled but did not find any leaks inside fridge. Im guessing that the filter O ring was leaking and by reseating it, it stopped. He will keep an eye on it.Ice maker estimate approved, ordering ice maker and rescheduling.; ordrd 1 5303918493 (Ice maker)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IMB0
Near Minneapolis, MN 55418
Nate
Job Details: 02/09/2022
"Not draining. The filter was totally clogged with hair and other stuff. Drain pump is good. Cleaned it all out, drains great now."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9150PW3
Near Minneapolis, MN 55416
Nate
Job Details: 02/09/2022
"Water filling tub when washer is off. Needs new water valve. No leaks now. Works great. ; pckd up 1 WP8181694 (Water valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Minneapolis, MN 55430
Matt
Job Details: 02/09/2022
"Customer complaint is, ALWAYS HAVE TO UNPLUG IT AS IT MAKES NOISE AND DOOR ISSUE. Inspected and tested. This microwave is in rough shape. The door is broken and is falling apart and keeps beeping like a button is stuck. The grill/vent cover is broken, and the glass turntable is missing and they have one in there that sits crooked. Microwave is going to need a whole new door at minimum and probably the door interlocks Part numbers W11196126, W11196131 for the door and W10701701 for the grill cover and W11402532 for the turntable. ; saved tckt"
We serviced a
LG STACKED WASHER
Model WM3270CW
Near Minneapolis, MN 55406
Nate
Job Details: 02/09/2022
Shaking and banging when it runs. Bearing is good. Floor has a lot of give to it. Flood pan isnt sitting flush on sub floor. Was able to get little shim under dryer to lesson the sound of metal. Customer will probably put a more solid and even sub floor under washer. Nothing to fix on washer.
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Plymouth, MN 55441
Seth
Job Details: 02/09/2022
Failed water valve. I could not duplicate issue per Rob we did both valves. I tested it. The washer is now fixed. Please call and collect thanks.; pckd up 1 5220FR2006H (Single valve) and 1 AJU71030102 (Triple cold)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Minneapolis, MN 55444
Matt
Job Details: 02/09/2022
"Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Parts on order. ; ordrd 1 A01078804 (Board) and 1 241798231 (Ice maker)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF448AAW/XAA
Near Andover, MN 55304
Matt
Job Details: 02/09/2022
"Customer complaint is, NOT DRAINING SCREEN SAYS 'CHECK DRAIN FILTER' AND 'NOT DRAINING'. Inspected and tested."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Rogers, MN 55374
Matt
Job Details: 02/09/2022
"Customer complaint is, LEAKS AT HOSES? Inspected and tested. Found one of the plastic nuts on the heating element was loose and was leaking. Tightened up nut and tested dishwasher. Dishwasher is working great and not leaking. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED92HEFW0
Near Victoria, MN 55386
Phillip
Job Details: 02/09/2022
Dryer wasnt heating and had a line 2 error code. Found out the heating element was burned and shorted replace heater and cleaning inside dryer. Advised customer to get vents cleaned also; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DI7
Near Chaska, MN 55318
Phillip
Job Details: 02/09/2022
Dishwasher was dead on arrival. Found the switch under the sink was turned off. Turned switch on and now is working properly. Was very sudsy so ran a few cycles and everything is well.
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Albertville, MN 55301
Matt
Job Details: 02/09/2022
"Customer complaint is, house inspector said the washer had signs of leaking. Theres staining on front of the washer, but most front load washers have that. Door is sealing good. I tested washer and its not leaking. Washer is operating normal. If you dont keep the seal and door clean, most front loads will leak a little. Also on these front loads, just opening the door when its wet will cause water to run down the front. Washer is operating normal and not leaking."
We serviced a
JENN-AIR COOKTOP- GAS
Model JDS9865BDP
Near Chaska, MN 55318
Phillip
Job Details: 02/09/2022
"Left side burners Not working. Diagnosed that spark module isnt functioning properly. No way to switch the burners or igniter to test. Ordered new spark module and knobs. Knobs arent functioning correctly. ; ordrng 1 8215557 (Spark module), ordrd 4 WPW10175695 (Knobs)s"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED9800TQ0
Near Chanhassen, MN 55317
Phillip
Job Details: 02/09/2022
Customer said when she had a big comforter in the dryer and would turn off after 4 min. Ran a few loads and couldnt get it to turn off tested the thermistor and tested good also tested the moisture sensors .
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
"Not heating. Tested heater, its getting 240 volts but not coming on. Needs new heater. Can someone see if they can track one down?; O-emld tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, MN 55416
Phillip
Job Details: 02/09/2022
On arrival was giving LE error code. Removed rotor and checked it over everything looked good also looked over the stater and looked well. Replaced hall sensor and went through test mode. No error codes also went through spin cycle and no error codes ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
BOSCH DISHWASHER
Model SHS843AF5N/01
Near Loretto, MN 55357
Phillip
Job Details: 02/09/2022
12008381 heat pumpOn arrival had an error code for heat pump. Ohms out the heater and tested bad. Heater is built in to a pump assembly. Quoted customerthats including trip charge that wasnt collected. ; ordrd 1 12008381 (Heat pump)
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Phillip
Job Details: 02/09/2022
"When we arrived the dishwasher had been running for a while. We did not find a active leak but did notice some moisture on the top of the door. We put silicon grease all along the door and closed the door to see where it makes contact to the gasket. There was grease all over the gasket , we did not find any spots without grease so the door is sealing good. When the door shuts it looks like it shuts right. We did notice that the rack is rubbing on the inner door. We are unable to find a leak point. We could replace some parts but have no guarantees the parts will fix the issues. Parts recommend below. 5221ds1001e inlet valve Aec74337401 fill funnel assembly MDS65210501 blower gasketMDS65210402 Bottom door Tub Gasket 3920DD3005D Tub Seal ; snapped 4 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model A107SA
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
"Leaking. Took panel off front, needs new hose that runs from tub to drain pump, and new clamps. May need new drain pump too as hose clamp is super rusted onto the pump. Can someone see if they can track this hose, 2 clamps, and pump?; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DJSS0
Near Corcoran, MN 55340
Seth
Job Details: 02/09/2022
White residue on all the dishes. Upon arrival and inspection I found the dishwasher was heavily contaminated with hard water and minerals. I checked dishwasher it had great pressure and temperature. I tested the water and found it extremely hard. I use some vinegar and was able to clean up one of the glasses supplied by the customer. The unit needs to have a citric acid based cleaner ran in it until they fix their water softness issue. I recommended they use a cleaner every month after they use a few in succession to clear the contamination. The dishwasher is working as designed and the customer will work on their water chemistry problem.
We serviced a
GE DISHWASHER
Model CDWT980V05SS
Near Apple Valley, MN 55124
Delton
Job Details: 02/09/2022
"Customer says when they shut dishwasher door it and the indicator light is off it still make noise and sounds like its running. When they press start the dishwasher indicator light is on and dishwasher runs.I found that the start/reset button is the same and when you cancel the cycle the dishwasher drain pump will run for 75 seconds before dishwasher is actually off. I showed this to customer and showed user manual that says so. Customer is now aware.No issue with dishwasher, it is working good."
We serviced a
DCS RANGE- GAS
Model RGU-305-N
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
Not heating on bake. Replaced a bad ignitor. Heats and ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Minnetonka, MN 55305
Nate
Job Details: 02/09/2022
"Timer and knob broken. Replaced both, works great now.; pckd up 1 WE4M359 (Timer) and 1 WE01X20375 (Knob)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS
Near Plymouth, MN 55441
Nate
Job Details: 02/09/2022
Door spring is broken so the flap pops open and you have to manually push it shut. Ordered a new door spring and Im coming back next Tuesday to install.; ordrd 1 DA81-01345B (Spring)
We serviced a
GE RANGE- ELECTRIC
Model PSS93YP1FS
Near Minneapolis, MN 55446
Seth
Job Details: 02/09/2022
Wont broil electrical flashing when cooking pizza. Failed broil element was found. Part is on order; ordrd 1 WB44X29151 (Broil element)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF367CGSC
Near Big Lake, MN 55309
Seth
Job Details: 02/09/2022
Not heating on bake. The ignitor had failed. I replaced it and tested the range. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4955HW1
Near Clear Lake, MN 55319
Seth
Job Details: 02/09/2022
Not starting. Failed lid latch was found. I spoke with the office and got authorized for this repair. Please call and collect.; used 1 W11307244 (DOOR LATCH) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Delton
Job Details: 02/09/2022
Dryer taking 3-4 cycles to dry clothes. Dryer vent was crushed and full of lint. Cleaned out lint build up and adjusted dryer vent. Also replaced gas coils. Tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.7671269
Near Minneapolis, MN 55419
Delton
Job Details: 02/09/2022
Customer said there is a funny smell when dryer is running. Found that the dryer vent was disconnected and was blowing into house. Attached dryer vent and pushed against wall and now vent doesnt fall off . I showed customer. Dryer now running and venting out properly. Dryer is working good.Did not charge extra as there was nothing wrong took 5 minutes.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KMA
Near Bloomington, MN 55420
Delton
Job Details: 02/09/2022
Magnetron hums when door is closed. Found that circuit board is bad as when i tapped relays it stopped. No longer hums when door is shut. Control board would need to be replaced. Due to costs customer declined. Customer will call back if they want to proceed.
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9500WS
Near Eagan, MN 55123
Delton
Job Details: 02/09/2022
"Found that bake igniter is open and not getting hot. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL STACKED DRYER
Model LTE6234DQ3
Near Ramsey, MN 55303
Matt
Job Details: 02/08/2022
"Customer complaint is, NOT STARTING AND TAKES ALONG TIME TO DRY. Inspected and tested. Found the power cord was melted at the block. Also the vent is not connected in the back and the inside of the dryer is full of lint. Quoted customer to install new cord and vacuum out inside of dryer. Customer approved repairs. Installed new cord and cleaned out inside of dryer. Tested dryer and its working great. Dryer is now fixed. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"
We serviced a
GE STACKED WASHER
Model GTW220ACK3WW
Near Minnetonka, MN 55305
Seth
Job Details: 02/08/2022
"Wont spin, gets off balance every load. Upon arrival and inspection I found the gearbox is leaking oil. The belt is ruined, and unit would not spin at all. Gearbox - WH38X27335, belt - WH01X24697, lid switch - WH08X32697. I quoted they declined repairs."
We serviced a
LG RANGE- GAS
Model LRG3095SW/00
Near Anoka, MN 55303
Matt
Job Details: 02/08/2022
"Customer complaint is, WONT IGNITE. Inspected and tested. Found the bake ignitor has failed. Also the shield that sits above the bake burner is cracked and warped. I cant find it in stock anywhere. Quoted customer to install new ignitor and a additional to install the burner shield if we can find it. Customer approved repairs. I installed the ignitor the first visit. Installed burner shield and tested. Oven is working great. Oven is now fixed."
We serviced a
JENN-AIR MICROWAVE
Model JMC9158BAS
Near Chanhassen, MN 55317
Nate
Job Details: 02/08/2022
"Not heating. Had a bad magnetron. Replaced it, heats great. ; used 1 2M248H (MAGNETRON) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Hopkins, MN 55343
Nate
Job Details: 02/08/2022
Needs new inverter board DA41-00614B . Left message for customer that we would start with then inverter board but it may also need the main control as well. DA92-00233D. Quoted for that as well. Fridge not cooling. Tested everything and all tests good except for boards. Boards not showing any error codes which they should.
We serviced a
MAYTAG REFRIGERATOR
Model MTF2156GEW
Near Blaine, MN 55434
Matt
Job Details: 02/08/2022
"Customer complaint is, NOT COOLING BUT FREEZER IS FINE. Inspected and tested. Found the evaporator fan motor has failed. I defrosted the evaporator and after 20 minutes it was only frosted over about 50 percent. The sealed system is only running at about 50 percent capacity, sealed system is failing. Fan motor is NLA. Refrigerator needs to be replaced."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9050XW00
Near Hopkins, MN 55343
Nate
Job Details: 02/08/2022
Not spinning. Found the inner tub is completely detached from outer tub and bearing. Called owner and let her know what that would cost..
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, MN 55416
Nate
Job Details: 02/08/2022
Not going through a cycle. Only 4 minutes and then a 4E error. Found a worn through pressure sensor hose. Put electrical tape around it to try and seal it. Still didnt seal it well enough. Ordered new pressure sensor hose. Coming back Tuesday to install. ; ordrd 1 DC97-14545F (Pressure sensor hose)
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Maple Grove, MN 55311
Matt
Job Details: 02/08/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Customer approved repairs. Parts on order. ; ordrd 1 EBR78534502 (Main board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYM00
Near Plymouth, MN 55441
Seth
Job Details: 02/08/2022
Not cooling and leaking water from rear of fridge by the compressor. There was an ice ball in the FF on the liner. Compressor cover was wet and floor was damaged where moisture was leaking. Sealed system/body failure.
We serviced a
GE WASHER FRONT LOA
Model WSXH208H3WW
Near Osseo, MN 55311
Seth
Job Details: 02/08/2022
"Customers complaint with the washer is that it only fills with hot water, it does not drain, and it wont go into the spin cycle on any of the three options. Upon arrival and inspection I found the event is located underneath cabinetry. The lid is missing from the unit. This is also two of the dryer. I mentioned this to customer and made sure they realize the implications of that. I tested dryer and all three wash options and could not get unit to spin out. The spin cycle does not engage. Customer mentioned that they had a membrane rupture from their water softener and it is likely that it is resin beads in the filter before the cold water valve causing this issue. I also noticed while on site that the drain pump is failing and is very loud. Please call into authorizations this machine Will need a drain pump-WH23X10016, and motorwater valve - WH13X10016, and door lock - WH10X27534. t.; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 11015862400
Near Minneapolis, MN 55422
Nate
Job Details: 02/08/2022
"Not spinning or agitating. Found a bad clutch, coupling, and gearcase. Replaced all three, runs awesome now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Minneapolis, MN 55412
Nate
Job Details: 02/08/2022
". Fridge lights flickering and compressor sporadically stopping and starting. Fans doing the same. Has a bad main control board. Replaced the board, it runs great now with no lights flickering, etc.; used 1 WR55X11098 (MAIN BOARD) from stock"
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Rogers, MN 55374
Matt
Job Details: 02/08/2022
"Customer complaint is, BOTTOM DRAWER IS FREEZING, BUT TOP ISNT COOLING. Inspected and tested. Found the FF evaporator fan has failed. Quoted customer $266. to install new fan. Customer approved repairs. Installed new FF evaporator fan and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ00
Near Burnsville, MN 55337
Delton
Job Details: 02/08/2022
"Replaced listed parts, tested and refrigerator is cooling and working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Eden Prairie, MN 55347
Delton
Job Details: 02/08/2022
"Found that the compressor start relay was bad. Replaced relay, tested and refrigerator compressor starts and refrigerator is cooling. Refrigerator door side cams are worn out. Ordering parts and rescheduling.; ordrd 1 Pro41 (Compressor relay) and 2 Wp2182179 (Upper cam)s and 2 Wpw10329686 (Lower cam)s"
We serviced a
GE DRYER- ELECTRIC
Model DCVH480EK1WW
Near Minnetonka, MN 55343
Delton
Job Details: 02/08/2022
"Replaced belt, tested and dryer is tumbling and heating."
We serviced a
GE REFRIGERATOR
Model GLE12HSLBRSS
Near Minneapolis, MN 55419
Delton
Job Details: 02/08/2022
Replaced ice maker and water valve. Informed customer 24 hours before will start making ice. Refrigerator is working good.; pckd up 1 WR30X10093 (1)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Rogers, MN 55374
Seth
Job Details: 02/08/2022
"I installed the parts sent and the washer now works, but it is not right. See pics the outer door has broken plastic keepers and door is not aligned they will have to lift the door to fix. The landlord is not available please reach out and see what he wants to do. Blue book quote is attached ; saved tckt"
We serviced a
LG WASHER TOP LOAD
Model WT5270CW
Near Saint Michael, MN 55376
Seth
Job Details: 02/08/2022
Squeaking and wont spin fast. Upon arrival and inspection I found the wash plate was loose. I removed it checked for obstructions and reinstalled it. I tipped unit up and found the inside of the cavity very rusty. There are places where the drum had impacted the side of unit and pushed it out. The rotor is making contact with the stater and the gearbox wash plate shaft is loose. I quoted job via blue book. The customer will reach out if they would like to move forward.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB725BWO
Near Monticello, MN 55362
Seth
Job Details: 02/08/2022
Customer had a flood due to a frozen valve. Upon arrival and inspection I found a plumber had previously been on site and had isolated the waterlines so the leaking would not continue. I pulled the front off of the machine and found the inside thoroughly clean but the motor was very loud. I put unit back together and tested it and it heat and ran. I inspected the vent outside the home and found lint had held it open and caused the water valve to freeze in the dryer causing the flood and failure. I recommended the customer replace the vent on the outside of his house and left suggestions. I cleaned the flapper on the exterior of the house thoroughly until I got it to close properly. The customer has decided to replace unit not to continue using this one. See attached pictures. The customer noted very cold temperatures in the laundry room so much so that they close the door and isolated it because it was making the home cold. I find the cause of the failure was a failed exterior vent flap that caused the water valve to freeze in the dryer.
We serviced a
AMANA WASHER TOP LOAD
Model LW9203W2
Near St. Cloud, MN 56304
Seth
Job Details: 02/08/2022
Stopped and smelled bad. Locked up motor was found part 34571P-NLA please source. Also need a belt 28808.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Otsego, MN 55301
Matt
Job Details: 02/08/2022
"Customer complaint is, NOT COMPLETELY CLEANING AND NOT DRAINING AND SMELLS BAD. BLACK SPECKS ON DISHES. Inspected and tested. Found the drain hose is really long and changes to a rubber hose and then theres a goofy fitting at the garbage disposal thats made out of rubber that is restricting flow and I found a lot of buildup there. I showed this to the customer and recommended they replace the rubber hose with a plastic extension hose and eliminate the extra fitting at the garbage disposal. Also when I ran water in the sink it was backing up into the sink because the garbage disposal was plugged. I showed this to the customer and told them its really important to keep the garbage disposal clear, otherwise the dishwasher cant drain fully. I cleaned out drain hose and ran dishwasher for over 20 minutes and it was working and draining great. Dishwasher is operating normal."
We serviced a
GE WASHER FRONT LOA
Model GFW148SSM0WW
Near Bloomington, MN 55425
Delton
Job Details: 02/08/2022
"Replaced door and door lock, tested and door now opens/closes easily. Washer is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA01
Near Plymouth, MN 55446
Matt
Job Details: 02/07/2022
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the drain hose was split behind the dishwasher dumping all the water on the floor. Needs a new drain hose. Part on order. ; ordrd 1 DD67-00116A (Drain hose)"
We serviced a
WHIRLPOOL COOKTOP- GAS
Model GLT3057RQ01
Near Minneapolis, MN 55406
Delton
Job Details: 02/07/2022
Replaced wire harness and spark module. Tested and cooktop ignites and is heating good.
We serviced a
LG REFRIGERATOR
Model Lfxc24726s
Near Long Lake, MN 55356
Seth
Job Details: 02/07/2022
Not cooling. Failed sealed system was found. I recommend working with LG directly for repair or HSP since they have a policy.
We serviced a
KENMORE RANGE- ELECTRIC
Model 66595142300
Near Osseo, MN 55369
Seth
Job Details: 02/07/2022
Not heating preheating takes an hour. I tested the machine and found it to be working great. I believe the power cycling it may have reset the control board. I left the customer instructions on calibration since she did not have the owners manual. If issue persists we will need to replace the main control board.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Champlin, MN 55316
Seth
Job Details: 02/07/2022
"Failed gear box was found I quoted with an actuator since it was loud and did not actuate in test mode consistently. Customer will,let us know if he wants to move foreword."
We serviced a
LG REFRIGERATOR
Model Lmx31985st/00
Near Otsego, MN 55374
Seth
Job Details: 02/07/2022
The fridge is not cooling. Upon arrival and inspection I found the fridge was unplugged I spoke with a customer and got details of the failure. I checked the unit and all the fans are working and the compressor was running. Customer noted the compressor was running but it just wasnt cooling previously. The customer had a plastic bag wrapped around the waterline where there was a leak. I shut off the water at the supply in the basement so that she would not have a problem.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QS6A
Near Minneapolis, MN 55413
Delton
Job Details: 02/07/2022
Found that there is only %10 frost pattern on evaporator. Sealed system problem. Refrigerator is out of the 5 year sealed system warranty. I showed him and explained that its a major repair and would costs close to or more than a replacement of this model.
We serviced a
KITCHENAID DISHWASHER
Model UNAVAILABLE
Near Eden Prairie, MN 55347
Nate
Job Details: 02/07/2022
Installed new dishwasher. Runs great. Came with its own installation kit. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GLD5860L15SS
Near Minneapolis, MN 55404
Delton
Job Details: 02/07/2022
Found that plastic on console panel is warped and door switch plunger is not hitting the door switches to advance dishwasher cycle. I lined up and secured plunger and it does hit the door switches.
We serviced a
LG DRYER- ELECTRIC
Model DLE2601W
Near Otsego, MN 55374
Seth
Job Details: 02/07/2022
Dryers loud when it tumbles. Upon arrival and inspection two failed support rollers were found. I replaced all four and cleaned unit thoroughly. I tested the dryer and its no longer making the screeching noise.; used 4 4581EL2002h (ROLLER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSC8244EQ1
Near Elk River, MN 55330
Seth
Job Details: 02/07/2022
Unit does not spin. A couple or has failed. I replace a field coupler and tested. The washer is now fixed.; used 1 285753A (DD COUPLER) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0A
Near Becker, MN 55308
Seth
Job Details: 02/07/2022
"I-20 error, unit stops and wont start till its power cycled, occasional leak. Upon arrival and inspection I found the error state and replaced the pressure sense are per Frigidaires service bulletin. I restarted machine but could not get it to reset or calibrate. We need the following parts and authorization to return. 117512430 - UI, and 117492610 - main board.; used 1 5304504077 (PRESSURE SENSOR KIT) from stock, states that autho needed"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Chanhassen, MN 55317
Nate
Job Details: 02/07/2022
"Water had backed up drain pipe from sink and then gone down into dishwasher. The dishwasher drain line had an extension on it that made it much longer. I removed the extension, and looped it up. Drains and runs great. Ran water in sink for awhile and it doesnt back up."
We serviced a
KENMORE STACKED WASHER
Model 41794702300
Near Richfield, MN 55423
Delton
Job Details: 02/07/2022
"Customer said they put in big comforter and during cycle was leaking water on floor. I Ran test and did not find any leaks. Ran load of towels and washer, fills, agitates, drains and spins. No leaks. Customer said that squeaking sound happened once before. I did not hear squeak, I oiled up idler wheel anyways.Appears that comforter was too big and was being pushed out over top rim of washer and leaking, or going out of balance and water would spray over rim during rinse cycle. Customer is aware now not to put huge loads into washer.While Im here washer is running and working good."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD275PDS14
Near Eden Prairie, MN 55347
Delton
Job Details: 02/07/2022
"I pulled part with console touch pad. Please process paper work to get this sent in.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHU680UC/UC12
Near Minneapolis, MN 55438
Delton
Job Details: 02/07/2022
"Dishwasher not draining and not turning on. Found that the the power line to dishwasher was burnt off. Cut out bad section of burnt wire, added new wire nuts, tested and dishwasher now powers on and all functions are working good."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Minneapolis, MN 55406
Nate
Job Details: 02/07/2022
"Not completing cycle. Stops part way, gives LE error. Replaced a bad hall sensor. Went through test mode, spins great now.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8040DW2
Near Minneapolis, MN 55422
Nate
Job Details: 02/07/2022
Leaking water from underneath. Found the gearcase is spraying oil around the inside of the cabinet. Water leaking from gearcase. Needs W11455453 which is $150 over part Autho limit. DW can you please submit to Lowes for authorization? ; O-emld tckt
We serviced a
KENMORE WASHER TOP LOAD
Model 11015862400
Near Minneapolis, MN 55422
Nate
Job Details: 02/07/2022
"Not spinning. Has a bad transmission, broken coupling, and needs new clutch. Ordered new transmission.; ordrd 1 285753A (Gearcase)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.8112231
Near Blaine, MN 55434
Matt
Job Details: 02/07/2022
"Customer complaint is, Burning Smell. Inspected found the breaker was tripped. Reset breaker and tested dryer. Dryer is running and heating great and is cycling between 215F and 125F. I ran dryer for over 30 minutes and dryer is operating normal and I dont smell anything or see anything that was burning. Could be a problem with the outlet or house wiring."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, MN 55337
Delton
Job Details: 02/07/2022
"Found that has very slow drain also leaks into drip pan. Inside is full of gunk. Would need sump assembly, large and small drain hose, case break/overflow part.Sump is on BOSump/motor assembly dd82-01246a; case break dd82-01373a; inner drain hose dd81-01543a; drain hose dd81-02331aNeed 2 hours on return trip if parts are found.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXTB01
Near Minneapolis, MN 55448
Matt
Job Details: 02/07/2022
"Customer complaint is, LEAKS. Inspected and tested. Found the evaporator defrost drain is plugged. Defrosted freezer and cleaned out drain. Tested refrigerator and its working great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Ramsey, MN 55303
Matt
Job Details: 02/07/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the diverter seal is leaking. The seals we carry dont work, and the parts diagram says its not sold separately from the sump. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Its still leaking from the diverter seal. I got a bad seal. Ordering new sump assembly. Installed new sump assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5800BW
Near Ramsey, MN 55303
Matt
Job Details: 02/07/2022
"Customer complaint is, BACK PANEL OF THE UNIT SMELLS LIKE SOMETHING (ELECTRICAL) INSIDE HAS BURNED. Inspected and tested. Found the motor relay on the board is fried. Quoted customer to install new board. Customer is going to think about it and shop around for a new one and will call us back if they want to do the repair. Part number WPW10568610 if they call us back and want us to order the part. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KGB
Near Burnsville, MN 55337
Delton
Job Details: 02/04/2022
"Find that it is leaking where the range kinked the line originally, was not leaking when we were there last time but since it runs underneath cabinet and a lazy Susan maybe it caught on that and moved it to where it started leaking? Either way that whole line should be replaced since its leaking and how its routed.I shut off water and no longer leaking, customer has towel and fan to dry out area..; saved tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Otsego, MN 55301
Matt
Job Details: 02/04/2022
"Customer complaint is, STOPS AT RINSE AND SPIN CYCLE. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Apple Valley, MN 55124
Delton
Job Details: 02/04/2022
"Replaced control board, defrost thermistor, and drain kit. Defrosted evaporator. Tested and refrigerator now drains correctly, is cooling and running quiet. Refrigerator is working good."
We serviced a
KITCHENAID RANGE- GAS
Model KGSS907SSS03
Near Minneapolis, MN 55431
Delton
Job Details: 02/04/2022
"Found that bake igniter not always sparking to ignite flame. Customer approved estimate for new bake igniter, tested and oven now ignites every time and preheated and cycles heat. Oven is working good."