Service History 43

We serviced a
DACOR RANGE- ELECTRIC
Model ERD36SCH
Near Golden Valley, MN 55422
Seth
Job Details: 04/21/2021
"Customer complains that the oven temperature is no longer consistent and unit does not and will not save the time and doesnt always respond to commands given. Upon arrival and inspection I found the oven was running cool. 32° to be precise. I put unit into calibration and calibrated up 20° and the temperature run Rose 100° on average. I made two other adjustments through manual calibration and unit is not saving the details. I suspect whichever is the main board that saves and has the memory and programming on it will need to be replaced. I could find no details for part numbers or parts or any technical data for this range.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHE45M05UC/53
Near Osseo, MN 55311
Phillip
Job Details: 04/21/2021
"The dishwasher will fill with the correct amount of water. The issue is the wash motor will not pump the water, it tries but its very weak and it sounds loud when it tries. I reach in and I can spin the wash motor propeller with my finger. It spins freely and I dont feel any obstruction. The wash motor ( 00442548 ) needs to be replaced. I could not locate the motor in stock. The customer would like more research to see if we can find a new motor, he does not want a used one and a quote please. Washer motor part number 00442548; states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Medina, MN 55340
Phil
Job Details: 04/21/2021
"Not draining. Cleaned out the whole drain line and drain pump. Made sure garbage disposal was clean coming in as well. Ran it twice, drained it twice, drained great both times."
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Corcoran, MN 55340
Phil
Job Details: 04/21/2021
"Top, where control panel is, was out a little. Readjusted, nice and flush now. Customer agrees."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4950HW1
Near Maple Grove, MN 55369
Phil
Job Details: 04/21/2021
Clicking loud. Doesnt run. Found a bad lid lock assembly. Ordered a new one. W11307244. Coming back to install.; ordrd 1 W11307244 (Lid lock ass)
We serviced a
FRIGIDAIRE DISHWASHER
Model fghd2465n???
Near Eden Prairie, MN 55347
Nate
Job Details: 04/21/2021
The dishwasher will run for a little bit and then say PF for power faillure. The customer turned the dishwasher on and it worked great. He is going to run through a cycle and let us know if he has any issues. I think someone maybe hitting a switch in his house and cutting power to it. (by FW)
We serviced a
GE MICROWAVE
Model JVM1750SM1SS
Near Minneapolis, MN 55424
Nate
Job Details: 04/21/2021
Everything works on the unit except no heat. I looked at the wire diagram and it appears to be the board or magnetron. We stock this mag- 2m248J (by FW)
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/02
Near Minneapolis, MN 55409
Seth
Job Details: 04/21/2021
I replaced the failed spring kit. The door now has the proper resistance and does not fall open.
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D0WW
Near Plymouth, MN 55446
Phillip
Job Details: 04/21/2021
I verified the top frame is not bending down. I replaced the suspension rods in front and on back. I also bent the bottom base down. I tried it twice on a large load and it was much better. The pulley does not scrape the bottom.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABSR/AA
Near Eden Prairie, MN 55347
Paul
Job Details: 04/21/2021
"Complaint was unit not self cleaning, and baking takes forever. Brand new board is bad bake relay is bad. Phil please figure out where you bought this board last time so we can warranty it and please order a new board and call and schedule customer please. ; O-emld tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXC23746D/00
Near Wayzata, MN 55391
Seth
Job Details: 04/21/2021
Customers complaint with the fridge is its not cooling. Upon arrival and inspection I found the temperatures were 69 in the fresh food section 52 in the freezer. The evaporator fans were running the condenser fan was running and I found the compressor running. Failed sealed system was found please transfer.; saved tckt
We serviced a
KENMORE DRYER- GAS
Model 11074912200
Near Plymouth, MN 55441
Seth
Job Details: 04/21/2021
Not drying. Upon arrival and inspection I found the dryer had heat but the vent head failed. The vent at the outside of the house was 12 mph well the vent at the back of the machine was at 26 miles an hour. The customers had to vent clean but will have the guy come back out to get it done properly. In the meantime I shut off his gas valve beside his dryer per his authorization to keep down the risk of a house fire. The dryer is working as designed.
We serviced a
WHIRLPOOL RANGE- GAS
Model n/a
Near Osseo, MN 55369
Seth
Job Details: 04/21/2021
The customers complaint with the range top randomly will have yellow tipping and a smell that comes from the burner when in use. Upon arrival and inspection I found the orange flames were present. I checked and found the whole house humidifier was working and engaged. I sent a customer some reading materials on household pollutants and whole house humidifiers and their effect on ranges. the home has had recent remodel work and this could also be causing some of the yellow tipping.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW5100VQ0
Near Minneapolis, MN 55428
Seth
Job Details: 04/21/2021
Drain sock on the drain hose was plugged not allowing water to flow fast enough to drain properly. I removed it and tested. the wash machine is draining great. The transmission is not engaging after the neutral drain cycle completes. I tested it twice and could not get it to reengage and spin out the clothes in the drum. Transmissions unfortunately are not covered with their HomeSmart warranty and theres no replacement helper. The landlord was notified.
We serviced a
GE DRYER- ELECTRIC
Model DPSE810EG6WT
Near Rogers, MN 55374
Matt
Job Details: 04/21/2021
"Customer complaint is, HAS POWER BUT WON'T TURN ON. Found the main board is fried. Needs a new board. Part on order. ; ordrd 1 WE04M10004 (Main board)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Big Lake, MN 55309
Matt
Job Details: 04/21/2021
"Customer complaint is, SMELLS BAD. Inspected washer and did not find anything to pinpoint the smell. Between the tubs looks good. The sump area is black just like every other washer. Recommended customer try using different soap and cleaner. Otherwise washer is working great."
We serviced a
GE REFRIGERATOR
Model GSH22JFTA BB
Near Monticello, MN 55362
Matt
Job Details: 04/21/2021
"Customer complaint is, ICE MAKER IN FREEZER DOOR NOT WKG. Found the ice maker has failed. Installed new ice maker and tested. Icemaker cycled and filled with water. Icemaker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model wdt710paym6
Near Shakopee, MN 55379
Delton
Job Details: 04/21/2021
"Motor hums but doesnt run, shorted motor. Replaced motor, tested and now washes and is working good.; used 1 WPW10510667 (WASH MOTOR) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PHB920SF1SS
Near Savage, MN 55378
Delton
Job Details: 04/21/2021
"Tested oven temperature and is about 30-35 degrees lower then what its set at. I adjusted it in settings up 30 degrees, tested and oven is at correct temperature now. If problem continues need to order temp sensor and control board."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Apple Valley, MN 55124
Delton
Job Details: 04/21/2021
"Microwave not powering on. Found that 20a fuse is open, caused by switch holder plastic wore out causing latch to not hit micro switch and shorted out fuse.Ordering parts and rescheduling.; ordrd 1 5304509457 (Switch holder)"
We serviced a
GE DRYER- ELECTRIC
Model GFDS140ED1WW
Near Eagan, MN 55122
Delton
Job Details: 04/21/2021
"Dryer squeaking. Needs top front glide kit, bearing kit, belt. Ordering parts and rescheduling.; ordrd 1 We032x25097 (Top glide kit) and 1 We12m29 (Belt) and 1 We25m40 (Bearing kit)"
We serviced a
HOTPOINT WASHER TOP LOAD
Model HSWP1000M4WW
Near Chanhassen, MN 55317
Paul
Job Details: 04/21/2021
Complaint was unit ripping clothes and not wringing clothes out. Clothes she showed me that were damaged were very old and not caused by machine but transmission is bad Please submit the RH for the transmission.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY04
Near Excelsior, MN 55331
Paul
Job Details: 04/21/2021
"Customer still the same way insisting a new machine is needed. Complaint was unit not making ice and water now not working since last company replaced all the lines. Freezer is to warm has a sealed system issue. Phil or Dana please send to autho to get transferred to a company that does sealed systems. DO NOT EXCEPT ANY MORE CALLS on this unit going forward this is a bad customer and has threatened lawsuits and isnt anyone I want to work for. We will never make them happy till this fridge is replaced. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.546634
Near Minnetrista, MN 55375
Paul
Job Details: 04/21/2021
Installed cams issue fixed.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Victoria, MN 55386
Paul
Job Details: 04/21/2021
Complaint was unit not draining Uninstalled unit cleaned out plastic stuck in check valve. Issue fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Carver, MN 55315
Paul
Job Details: 04/21/2021
"Complaint was unit leaking, has a bad lower door seal. Not covered because its part of the inner door. Please submit RH"
We serviced a
LG REFRIGERATOR
Model LFX28968ST/04
Near Minneapolis, MN 55446
Phillip
Job Details: 04/21/2021
I replaced the dispenser flap motor and the dispenser flap. The dispenser flap opens all the way now and closes right.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3054MFA
Near Champlin, MN 55316
Phillip
Job Details: 04/21/2021
"I replaced the main control and the bake ignitor. I tested the oven letting heat to 350. Its working good . ; used 1 5303935066 (FLAT IGNITER), and 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF368LXPS1
Near Becker, MN 55308
Nate
Job Details: 04/20/2021
The oven will not maintain temp. both bake and broil got cherry red. the customer said they had a pizza in for 20 minutes and it was mush and barely warm. I am assuming a relay on the board is failing. Please troubleshoot first. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model wdt710paym6
Near Shakopee, MN 55379
Nate
Job Details: 04/20/2021
Soap pod fell in the dispenser but was not yet wet at all. She started a normal cycle and the motor never came on. This unit takes a stock motor. (by FW)
We serviced a
KENMORE RANGE- GAS
Model 790.7804341
Near Chanhassen, MN 55317
Nate
Job Details: 04/20/2021
"Neither oven bakes. The upper oven does not glow at all, the lower oven glows but does not ignite. I am guessing it needs two new igniters. (by FW)"
We serviced a
GE MICROWAVE
Model JVM1660WB003
Near Minneapolis, MN 55439
Seth
Job Details: 04/20/2021
I replaced the loud stir motor and tested by microwaving water. The microwave its now fixed.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Phillip
Job Details: 04/20/2021
I verified the board was defective. I found some of the capacitors on the main board have failed. I replaced the main board . Its all working good now.
We serviced a
BOSCH DISHWASHER
Model SHV55R53UC/64
Near Minneapolis, MN 55435
Seth
Job Details: 04/20/2021
I adjusted the dishwasher nos it was parallel with the countertop. The unit was not installed properly it has side to side movement that is causing the cabinet front to touch the cabinet faces on either sides of the dishwasher. I showed these details to the customer and reiterated the need for proper mounting. He understood and was happy with the work completed.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UTT0
Near Hopkins, MN 55305
Nate
Job Details: 04/20/2021
"The customer said it is leaking from the door. The load she ran today did not leak. She wiped down the glass on the door and is going to run a few loads and see if it still leaks. We should follow up with her in a few days if we don't hear back. If it is still leaking, we ned to send someone to diagnose. (by FW)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEH01
Near Rogers, MN 55374
Phillip
Job Details: 04/20/2021
"The end of the tube that was going into the water valve had a crack and was leaking when ever they called for water . I replaced the broken parts. Tested good . ; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 3 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW5570TQ0
Near Minneapolis, MN 55444
Phil
Job Details: 04/20/2021
"Washer wont spin often. Had a rebuilt tranny put in. New clutch, lid switch and drain pump. A bolt was loose on tranny, screws loose on motor, and agitator loose. Uninstalled and reinstalled everything, and tightened screws for lid hinges. Ran on all settings and runs great now. Told customer if it starts clicking again, in next few days I am happy to come back. But that after coming back my recommendation will most likely to get an oem tranny and do a new clutch too."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW7230HC0
Near Maple Grove, MN 55311
Matt
Job Details: 04/20/2021
"Customer complaint is, SHUTS OFF AFTER RUNNING FOR A FEW MINUTES AND SAYS COMPLETE. Found the shifter has failed. Needs a new shifter. Quoted customer $210. to install new shifter. Customer approved repairs. Installed new shifter and still did not fix it. Found the magnet on the slider actuator is not attached. Needs a new slider actuator. I removed the shifter and put the old one back in. Quoted customer $167. to install new actuator. Customer approved repairs. Part is not in stock anywhere. Can you please see if you can find it and order it and reschedule with the customer. Part number is W10734521. Thanks.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Eden Prairie, MN 55347
Seth
Job Details: 04/20/2021
Customer complains of a whirling noise. upon arrival and inspection I found the fridge is working as designed but had a fan noise. I inspected and found the unit has not been cleaned in many years. I cleaned the compressor cavity and whirling noise continues. no power user found this unit is affected by a manufactures defect which is not covered with his warranty.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Rogers, MN 55374
Phillip
Job Details: 04/20/2021
The freezer section was not cooling at all and the fan was not running. The fresh food section was cooling and the fan would run. When I put the unit into diagnostics I could get both fans to run and the freezer evaporator to cool. After I took it out of diagnostics it seem that the freezer section was now working and the fan was running. Advise the customer that the main control needs to be replaced but it might work until I come back.; ordrd 1 WRF757SDEM00 (Main control)
We serviced a
MAYTAG WASHER TOP LOAD
Model LET9635AAE
Near Long Lake, MN 55356
Seth
Job Details: 04/20/2021
Customer complaint washer leaks when its used. Upon arrival and inspection I found the drain hose was not seated in the standpipe and it came loose and was spraying water all over the room. I placed hose back into standpipe and recommended customer secured to the wall. Zero washer is now fixed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5540SQ0
Near Dayton, MN 55327
Phillip
Job Details: 04/20/2021
"The customer said it was leaking out the back while they were washing blankets and sheets. I filled to the top, let wash and then drain and spin. I tried about 4 times with a load and it never leaked for me. The customer also said when it was leaking the load was very off balanced. Everything on the washer looks good. I think the load was off balance enough that caused the water to splash out the back, probably in rinse cycle."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW3
Near Minneapolis, MN 55446
Seth
Job Details: 04/20/2021
Customer complains to dishwasher does not drain and is not cleaning well. Upon arrival and inspection I found a new disposer that was installed had the plug still in place on the drain line. I remove the plug the dishwasher drains perfectly now. I ran into their service diagnostics and found the circulation pump works sporadically. I also found a diverter motor would not index at continued to try to find its position and would not index. Part is on order.; schdld next appmnt for 4/26 MON !
We serviced a
FRIGIDAIRE DISHWASHER
Model DGBD2432KW1
Near Waconia, MN 55387
Paul
Job Details: 04/20/2021
"Complaint was unit not draining. Unit hard piped from the basement, we cant uninstall unit. I was able to get unit to drain but if this comes back they will have to have a plumber replumb unit or have it uninstalled for us due to the plumbing issues."
We serviced a
LG DISHWASHER
Model LDF6810ST/01
Near Big Lake, MN 55309
Matt
Job Details: 04/20/2021
"Customer complaint is, EC LE- not starting. Found the dishwasher doesnt start and gives a LE error. I was going to pull it out to diagnose further, but cant get it out from the cabinet because they put the flooring in after the dishwasher and its to high. Customer needs to remove the dishwasher before we can service the dishwasher. I let the tenant know and he said he would talk to the owner. Customer removed dishwasher. I was now able to diagnose further and found the wire harness in the door is all melted into the black goo that they put on the inside of the door and some of the wires are severed. Also the drain hose is split open. This dishwasher is in rough shape and some parts are NLA. Dishwasher needs to be replaced. Angie please submit for replacement helper."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Albertville, MN 55301
Matt
Job Details: 04/20/2021
"Customer complaint is, KEEPS MAKING DRAINING NOISE & WONT GO INTO CYCLE- KEEPS TRYING TO DRAIN BUT THERES NO WATER. Found the board has failed and the drain pump is leaking. to install new board and drain pump. Customer declined repairs and is going to replace the washer."
We serviced a
GE REFRIGERATOR
Model GSL25JGCFLS
Near Plymouth, MN 55446
Seth
Job Details: 04/20/2021
"Leaking, I found the drain hose had begun protruding above the drain pan depth. I defrosted and re-seated the drain hose it is now working as designed. Floor was damaged upon arrival customer had removed the fridge previously. I did not move the fridge to complete the repairs."
We serviced a
WHIRLPOOL RANGE- GAS
Model GFG464LVS1
Near Champlin, MN 55316
Phil
Job Details: 04/20/2021
Gas is leaking from the rear left burner. Ordered a new burner valve and will return on Friday to install.; ordrd 1 WP9757218 (Burner valve)
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Rogers, MN 55374
Phil
Job Details: 04/20/2021
"LG washer that isn't draining. It for sure needs a new drain pump. Also 1/8 play between tubs, spins good but I gave customer a heads up that in the future they may need to buy a new one since the bearing is in the really early stages of going. He appreciated that and said he will start budgeting. Runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WF448AAP/XAA
Near Plymouth, MN 55446
Phil
Job Details: 04/20/2021
"Leaking boot. Has a big tear. Ordered new one, coming back Monday to install.; ordrd 1 DC64-01570A (Boot)"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW0
Near Plymouth, MN 55446
Phil
Job Details: 04/20/2021
Dryer running loud. Needs four new rollers. Ordered and will come back on Friday to install. Quoted 212. Will vacuum and clean up dryer when I return.; used 4 WPW10314173 (ROLLER) from stock
We serviced a
AMANA DRYER- ELECTRIC
Model NGD4500VQ2
Near Otsego, MN 55330
Phillip
Job Details: 04/20/2021
"I found the rear rollers would not spin. I removed and replaced the rollers, belt and idler. All the parts came together in a kit. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9300VU02
Near Otsego, MN 55330
Phillip
Job Details: 04/20/2021
I replaced the door boot. Ran and checked for leaks. No more leaks its all good.
We serviced a
LG RANGE- ELECTRIC
Model LSG4513BD
Near Bloomington, MN 55431
Delton
Job Details: 04/20/2021
Oven light not working. Also customer said grates scratched the finish on top console next to the grates. (See picture) i explained it is minor scratches that are cosmetic caused by normal usage and not covered.Light bulb was burnt out. Replaced light build and oven light turns on. Range is working good.; ordrd 1 40a15 (Light bulb)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.270976
Near Eden Prairie, MN 55347
Delton
Job Details: 04/20/2021
"Floating tub model. Bearings loud and leaked all over motor. Needs bearings, haul sensor and motor is cracked. Due to age and cost of repair customer will purchase new one."
We serviced a
GE DRYER- ELECTRIC
Model GTD65EBSJ2WS
Near Savage, MN 55378
Delton
Job Details: 04/20/2021
"Making scraping noise when tumbling. Found that there was a sweatshirt hoodie string with metal end that was stuck in between drum edge. Removed debris, tested and dryer is running quiet and working good."
We serviced a
LG WASHER TOP LOAD
Model WT7600HKA
Near Eden Prairie, MN 55347
Paul
Job Details: 04/20/2021
"Complaint was unit not draining, Told customer it could just be something stuck in pump or pump. She approved labor to make sure nothing was in pump but said if pump was bad she didnt want to repair unit. Didnt even want a price for the pump. Unit didnt have anything stuck in pump. Needs new pump customer will replace unit."
We serviced a
GE WASHER TOP LOAD
Model WCSE4160B3WW
Near Shakopee, MN 55379
Paul
Job Details: 04/20/2021
Complaint was unit getting even louder Unit has a bad transmission Please submit RH
We serviced a
GE RANGE- GAS
Model JGB850EEF1ES
Near Carver, MN 55315
Paul
Job Details: 04/20/2021
Complaint was unit not heating replaced igniter issue fixed. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Eden Prairie, MN 55347
Nate
Job Details: 04/19/2021
"Fridge is noisier than normal and has been pretty loud for the past 2 weeks. The unit sounded fine on the Streem call, both evap covers didn;t seem to have any ice. There is ice at the back of the icemaker, probably not a big issue though. (by FW)"
We serviced a
GE DISHWASHER
Model GHDA696P02SS
Near Becker, MN 55308
Nate
Job Details: 04/19/2021
The left door spring has the loop broken off on one side and the door falls down. We need to ship a spring to Matt and schedule the customer. (by FW)
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0ES1
Near Minnetonka, MN 55305
Seth
Job Details: 04/19/2021
Customer complains that the range front left burger sticks on high. Failed Internet switch was found. Part is on order.; ordrd 1 WPW10434452 (Inf switch)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW0
Near Plymouth, MN 55447
Phil
Job Details: 04/19/2021
Sounds like an airplane in spin. Found a bad gearcase. W11455453. Part says its NLA. Phil or Dana can you please see if you can find this and see if Lowes approves it?; O-emld tckt
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Eden Prairie, MN 55347
Delton
Job Details: 04/19/2021
"Replaced door boot, tested and no leaks. Washer is working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.298228
Near Maple Grove, MN 55369
Phil
Job Details: 04/19/2021
"washer does not fill with water. The ATC switch tested as open. Ordered a new switch. Coming back on Thursday, customer does not want anyone in their house when they are gone and he cant be home until 3 oclock. I explain to customer we normally cannot do that but it is close to my house so I put it down for a 3 to 5 slot.; ordrd 1 WPW10292584 (ATC switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVSS03
Near Eagan, MN 55123
Delton
Job Details: 04/19/2021
"Refrigerator leaking at plastic connector where copper line hooks to fridge water line. Cut out bad section of plastic line and added quick connect and new connector, tested and refrigerator no longer leaks and water is working.; ordrd 1 Pt25 (Ice maker water line kit)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7200EW/A2
Near Champlin, MN 55316
Phil
Job Details: 04/19/2021
"Needed a kick start to get the motor running. Had a bad motor and 2 bad rollers. Replaced those, plus a bad blower wheel. Runs great now. ; used 2 4581EL3001E (ROLLER) from stock, pckd up 1 Dc67-00180b (Blower wheel)"
We serviced a
KENMORE WASHER FRONT LOA
Model 796.421989
Near Eagan, MN 55122
Delton
Job Details: 04/19/2021
Washer getting OE error after washing rug and not draining. Took out drain trap and was clogged with rug debris. I showed customer how to check in future. Tested and washer drains and is working good.No extra charge.
We serviced a
KENMORE DISHWASHER
Model 66513869K600
Near Shakopee, MN 55379
Paul
Job Details: 04/19/2021
Installed parts and also found drain pump print was bad been leaking a wile. Issue fixed ; used 1 WPW10348269 (DRAIN PUMP) from stock
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Mound, MN 55364
Paul
Job Details: 04/19/2021
Complaint was unit still filling with water on its own and not draining We thought the valve we installed was the issue Again it was actually the RO system under the sink Disconnected RO drain and dishwasher issue stopped. They have to get culligan out to reroute the drain. I temporarily rerouted it so they can use dishwasher. ; O-emld tckt
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D0WW
Near Plymouth, MN 55446
Phillip
Job Details: 04/19/2021
When the washer is fully loaded its sassing down so much the pulley runs against the bottom. To me the frame looked ok. Im ordering the shocks but I will inspect again before I replace parts. WH16X10158 front shocksWH16X10159 rear shocks ; ordrd 2 WH16X10158 (Front rods)s and 2 WH16X10159 (Rear rods)s
We serviced a
LG REFRIGERATOR
Model LFX28968ST/04
Near Minneapolis, MN 55446
Phillip
Job Details: 04/19/2021
The customer said that if the ice maker is on and they dispenser ice from the dispenser that eventually ice in the bucket will clump together and freeze and then water will drip from the dispenser flap. I found that most of the time when the flap should open all the way its only opening partially the whole way. Im ordering the flap and dispenser motor. EAU59551201 motorABN73678303 dispenser flap; ordrd 1 EAU59551204 (Dispenser motor) and 1 ABN73678303 (Flap)
We serviced a
GE RANGE- GAS
Model JGB635REK2SS
Near Dayton, MN 55327
Phillip
Job Details: 04/19/2021
The bake ignitor was bad. I replaced bake ignitor and screws. Let the oven preheat to 350. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUB2642LF8
Near Albertville, MN 55301
Phillip
Job Details: 04/19/2021
"I replaced the defrost thermostat, fan cover and fan blade. The evaporator fan is working. I had to defrost inside the fresh food section."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7300DW0
Near Becker, MN 55308
Matt
Job Details: 04/19/2021
"Customer complaint is, EC LF -SHUTS OFF RIGHT AFTER STARTS LOADS. Found the water valve has failed. Needs a new valve. Valve is not in stock anywhere. Can you see if you can find it and reschedule with customer, thanks. Part number W11220230. ; saved tckt , states that autho needed"
We serviced a
AMANA DISHWASHER
Model ADB1500ADW3
Near Becker, MN 55308
Matt
Job Details: 04/19/2021
"Customer complaint is, DOOR JUST FALLS DOWN. Found one of the door spring bushings is broken. Needs two new bushings. Installed new bushings and tested. Door does not fall open anymore, but now I can see why it broke. The dishwasher leg and side rail are bent, like it got dropped when it was being installed. Its working for now, but I think this is going to continue to be a issue in the future. Customer was fine with using it like it was, but if it continues to be a issue, the dishwasher is going to need to be replaced."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WGE745C0FS00
Near Elk River, MN 55330
Matt
Job Details: 04/19/2021
"Customer complaint is, upper oven not reaching temp. Inspected and tested oven. Oven turned on, preheated and was cycling about 10 degrees on the hot side, but otherwise its working great. I recalibrated the oven down 10 degrees and tested. Oven is now cycling great. Oven is operating normal for me."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Plymouth, MN 55446
Phil
Job Details: 04/19/2021
"Ran through test mode. Ran the entire way through, even with heater on running at 7 amps. Checked wire connections in junction box, and under dishwasher. No loose connections. Have power cord accessible from dishwasher. Customer will use extension cord and try running the dishwasher with it on other outlets. To see if its a breaker issue."
We serviced a
KENMORE REFRIGERATOR
Model 795.72052.115
Near Rogers, MN 55374
Phil
Job Details: 04/19/2021
"Fridge warm in FF and freezer. Compressor is running but it is cool in condenser line. Zero frost on evaporator after 20 minutes. Told customer it has a sealed system issue, time to get a new fridge. Did recommend checking with LG to see if theyd put in a new compressor and check the system."
We serviced a
GE REFRIGERATOR
Model GYE22HMKBES
Near Shakopee, MN 55379
Paul
Job Details: 04/19/2021
Complaint was unit leaking in freezer. Cleaned junk out of drain. Steamed drain as well.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Monticello, MN 55362
Matt
Job Details: 04/19/2021
"Customer complaint is, LOUD NOISE- THINKS ITS FAN- NOW IT STOPPED AND NO NOISE AT ALL. Found the FF evaporator fan is a ball of ice and the temperature is only 47 degrees in the FF compartment. This is the Samsung refrigerator with the known evaporator issue. This is not covered by homesmart. Angie please submit for replacement helper."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW3
Near Minneapolis, MN 55446
Nate
Job Details: 04/19/2021
"The dishwasher did not wash, soap was in the dispenser and water in the bottom. I had her cancel a cycle and the unit did not drain. She had a dispoasl put in a month but said its not that, I would double check the disposal. This has the newer motor that we stoc- WPW10510667 (by FW)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU3000XR-1
Near Maple Grove, MN 55369
Nate
Job Details: 04/19/2021
The grey water from the dishwasher is backing up into the sink. Looked at the sink set up on Streem and this has to be a plugged drain on the kitchne sink. Please call into AHS and have this billed out. Labor is $100 for us. (by FW)
We serviced a
GE DRYER- ELECTRIC
Model GTD65EBSJ2WS
Near Savage, MN 55378
Nate
Job Details: 04/19/2021
The dryer is noisy. It seems like it make a quick noise with each revolution of the drum. Maybe there is azipper stuck in felt or something. I have no idea what it is. (by FW)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Shakopee, MN 55379
Nate
Job Details: 04/19/2021
Customer is not sure on error code but says it is a drain error code. They get the code once a week or so. I am guessing the filter needs to be cleaned. (by FW)
We serviced a
MAYTAG REFRIGERATOR
Model RSW24E0DAE
Near Champlin, MN 55316
Nate
Job Details: 04/19/2021
"No Ice, water dispenser works, icemaker isn't jammed up and it's turned on. Probably needs a new icemaker or valve. Uses the 0965 icemaker we stock. (by FW)"
We serviced a
KENMORE DISHWASHER
Model 665.16932
Near Eden Prairie, MN 55344
Nate
Job Details: 04/19/2021
"The dishwasher just hums when the wash motor kicks on,,needs the old beefy motor we stock. (by FW)"