Service History 44 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC0

Near Farmington, MN 55024

Delton

Job Details: 09/16/2022

"Replaced wheels and soap dispenser. Tested and dishwasher is running, soap diepsner opens. Dishwasher is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSG/AA

Near Chanhassen, MN 55317

Adam

Job Details: 09/16/2022

Installed board from last diagnosis now getting correct voltage to the fan. But the fan is seized. They sent the wrong fan. Ordered fan again and rescheduled; schdld next appmnt for 9/22 THU !

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Chanhassen, MN 55317

Adam

Job Details: 09/16/2022

"Installed parts from last diagnosis now unit is working properly Installed w10502110, wpw10481130, wpw10380685"

We serviced a

WHIRLPOOL STACKED DRYER

Model WED94HEXW1

Near Minneapolis, MN 55436

Adam

Job Details: 09/16/2022

"Part they sent has only have the board. Installed half with the knob side. The only one that came. Now they have a knob but the display is still gone. Need control board still ; used 1 W10389281 (Board) from stock, states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV154CLFA

Near Farmington, MN 55024

Delton

Job Details: 09/16/2022

"Replaced door and choke kit, tested and microwave is heating and working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, MN 55413

Nate

Job Details: 09/16/2022

"Fridge not cooling anymore or responding. Replaced the main PCB, after a few minutes the compressor and fans began running and display works great."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2600201

Near Farmington, MN 55024

Delton

Job Details: 09/16/2022

"Found that washer is getting actuator/shifter fault. Replaced actuator, tested and washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDB9200CWX3

Near Minneapolis, MN 55413

Delton

Job Details: 09/16/2022

Dishwasher is drianing as im here. Found that there is alot of suds (see picture) so it will turn back into water and seems like its not draining. Tested and dishwasher is draining and working every time. I showed customer suds and to cut back on soap. DIshwasher is working good.

We serviced a

IKEA DISHWASHER

Model IUD9750WS3

Near Minneapolis, MN 55418

Delton

Job Details: 09/16/2022

"Replaced water valve, tested and dishwasher now fills fully and no leaks. Dishwasher is working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NW9B

Near Saint Paul, MN 55117

Nate

Job Details: 09/16/2022

Dishwasher wasnt draining. When I got there I put it on a drain cycle and it drained out great. But I took apart the whole sump area and cleaned out each individual part and then made sure there was no debris by the impeller for the pump. The pump sounds great. I sucked all the water out of the sump area and then disconnected the drain line and put it into my wet vac and ran the dishwasher twice and drained it twice and it drained grade each time. I made sure there is no restrictions going into the garbage disposal and then reconnected the drain line and then ran two more cycles and canceled them and drained it and both times it drained perfect.

We serviced a

GE DISHWASHER

Model GSM2200V65BB

Near Saint Paul, MN 55105

Nate

Job Details: 09/16/2022

"Dishwasher not advancing. Got on the phone with GE. Tested yellow wire and red/white wire at timer, 120 vac when door is closed. Has a bad timer motor. All the cycles work if you manually advance the timer. Ordered WD21X10437 timer and am coming back Thursday to install. Quoted 143.50 parts and j13 labor. ; ordrd 1 WD21X10437 (Timer)"

We serviced a

BROAN VENT HOOD

Model D49M30SBREVA

Near Saint Paul, MN 55107

Nate

Job Details: 09/16/2022

"Installed cpu, works great on all settings. Can the office please call the owner to collect the payment? Thanks. He has Covid. ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS261515TE2

Near Eagan, MN 55123

Nate

Job Details: 09/16/2022

Installed tube for water dispenser to Icemaker. Steamed out drain because it was plugged up with ice. Made sure water flows through the drain now. Replaced the damper and installed a new door gasket the customer ordered. Everything works great now.

We serviced a

AMANA WASHER TOP LOAD

Model ALW880QAW

Near Minneapolis, MN 55417

Nate

Job Details: 09/16/2022

"Replaced belt. Pully doesnt have enough tension though and did not turn the transmission until I used a zip tie to give the pully more tension. Ordered a new pully spring, coming back Tuesday to install. Noticed in the short time that it spun that the transmission is louder, told customer the transmission isnt done but is in the early stages of going out. Ill need to test washer after installing the spring to see how it works and if transmission grinds I told her only the trip charge; ordrd 1 WP40061401 (Spring)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323TSA

Near Dayton, MN 55327

Matt

Job Details: 09/16/2022

"Customer complaint is, LEAKING WATER MOSTLY WHEN GET ICE. Inspected and tested. Found the ice maker line was leaking at the valve. I removed it from the valve and didnt find any damage to the valve or water line. I reassembled and ran almost a gallon of water through it and it never leaked. Customer is going to watch it closely and if it leaks again we will have to replace the valve."

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA50F9A7DSP/A2

Near Elk River, MN 55330

Matt

Job Details: 09/16/2022

"Customer complaint is, NOT SPINNING AND/OR WASHING and giving a nf error. Washer does not have a model and serial number sticker. This washer was part of the recall and had the repair done to it and the new sticker put on. I found a sticker underneath the control panel that had the model number on it. Inspected and tested. Found the hot side of the fill valve has failed.. Customer approved repairs. Part on order. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 DC97-15459G (Water valve)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA01

Near North Saint Paul, MN 55109

Delton

Job Details: 09/16/2022

"Replaced damper, tested and now it opens and closes and air is flowing into refrigerator. Likely could of been the cause of the noises as ice could of built up around the evaporator fan hitting it causing the noise. Refrigerator is working good."

We serviced a

SPEED QUEEN WASHER FRONT LOA

Model AFNE9BSP116TW13

Near Saint Paul, MN 55108

Delton

Job Details: 09/16/2022

"Found that the GFI outlet that it is plugged into is tripping and will cut power to washer. I ran test and quick cycle and all functions are working good and completed whole cycle no issues. I did find that there was hair and gunk that was breaking the door seal and had a small drip in front of door on bottom. I cleaned that and no leaks. Im thinking the GFI outlet is weak so i moved the washer to the outlet next to it to see if it keeps tripping because washer seems to be working good and no issues.I did find as previous tech, that there is a lot of suds when I was testing and i did not add any soap. Less soap needs to be used.Washer is working good as I am here.It is the same washer that PR worked on."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DT3

Near Hopkins, MN 55343

Nate

Job Details: 09/16/2022

Replaced a timer that was very loud and sporadically failing. Tested the washer on a number of wash cycles after replacing timer and it works awesome now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Golden Valley, MN 55416

Nate

Job Details: 09/16/2022

"Dishwasher doesnt circulate water. Used 5304519906 and after installing it, the dishwasher runs great. We discussed the show cobra Kai for a long time. Nice resident at this senior living facility."

We serviced a

THOR RANGE- GAS

Model GET ME

Near Minneapolis, MN 55436

Adam

Job Details: 09/16/2022

Installed part from last diagnosis and now unit is working properly Installed surface igniter 10100170Returning 10042239 brackets

We serviced a

GE REFRIGERATOR

Model GYE22HMKJES

Near Annandale, MN 55302

Seth

Job Details: 09/16/2022

I replaced the second switch per the system alert from GE and tested the fridge. It worked as designed.

We serviced a

HAIER MICROWAVE

Model HMV1472B4HS

Near St. Cloud, MN 56303

Seth

Job Details: 09/16/2022

The unit was shipped from a vendor. The construction was delayed in the home and they discovered it was damaged after opening 2 months later. The unit is beyond repair must be replaced.

We serviced a

HOTPOINT DRYER- ELECTRIC

Model HTX24EASKOWS

Near St. Cloud, MN 56303

Seth

Job Details: 09/16/2022

"I replaced the timer and power now flows through it and through the temperature selector. The inlet operator thermostat is bad, the tech at GE advised we replace both thermostats on this model. Please order WE04X25201 and WE04X26216. Please order and reschedule.; saved tckt , states that autho needed"

We serviced a

MAYTAG WALL OVEN- ELECT

Model MEW5527DDB

Near Sauk Rapids, MN 56379

Seth

Job Details: 09/16/2022

Customers concern is the wall oven has a bad smell when it heats. Upon arrival an inspection I found a loose wire connection that was getting hot. I was able to rebuild a connection and add heat shrink it for a protective layer. We tested it after it was done and the smell decreased greatly. We could find no other sources of smells the oven is now fixed.

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW88HEAC0

Near St. Cloud, MN 56303

Seth

Job Details: 09/16/2022

No power. The supply was cut off by a blown GFCI plug I reset it and tested a quick wash cycle. It completed perfect. The washer is working as designed.

We serviced a

KENMORE RANGE- GAS

Model 790.785794

Near Cold Spring, MN 56320

Seth

Job Details: 09/16/2022

Customers concern with the range is that it doesnt light consistently the flame burns out when its on low. Upon arrival and inspection I found that there was heavy buildup in the orifices and the burner caps needed to be cleaned. I educated the customer on how to do this herself going forward and cleaned all four burners and tested them. I also adjusted all four burners as they all seemed a little too low intended to want to blow out. The range is now fixed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TW0

Near Minneapolis, MN 55412

Phillip

Job Details: 09/16/2022

The gasket were ripped and not sealing good. Today I replaced both the freezer door gasket and fresh food gasket. The doors seal better.

We serviced a

SAMSUNG MICROWAVE

Model me16k3000as

Near Minneapolis, MN 55428

Phillip

Job Details: 09/16/2022

Customers complaint was some of the segments on the display do not come on and the Exhaust fan is not working. I first replaced the main control board and all of the segments on the display are working. I then turned on the exhaust fan and the motor came on but very very slow. If I moved the fan by hand it will come on faster but still not good enough. It will need a Exhaust fan.The part is no longer available DE31-00028NThe customer is going to replace the whole microwave. I remove the Main control and I will return it.

We serviced a

KENMORE RANGE- ELECTRIC

Model 7909621240A

Near Minneapolis, MN 55442

Phillip

Job Details: 09/16/2022

"The customers complaint was the front left burner was not working at all, they said the oven was fine. I turned the switch on for the front left burner and the switch came on but the burner did not. I unplugged the range and lifted the top up and tested the burner. The burner coil was bad. I replaced the burner. Now all four burners come on perfectly.Are used only the burner I will send the other two parts back."

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Plymouth, MN 55446

Phillip

Job Details: 09/16/2022

The issue is the main display is dead. I hooked up the Newfi tool but no response. The led in the main board is flashing. The customer said the display would randomly turn on and off. It needs the user interface. Today I replaced the user interface. The dishwasher is working great now.

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDZ0

Near Minneapolis, MN 55446

Phillip

Job Details: 09/16/2022

The customer said it runs for a few minutes then shuts off. Last time I found several fault codes. The most recent was for the drain pump staying on and one was for the thermistor. The drain pump test good and the other components test good. I determined the main control was at fault. Today I replaced the main board. I ran the dishwasher for 10 min and it ran with not shutting off.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG361LVS

Near Minneapolis, MN 55407

Adam

Job Details: 09/16/2022

Customers complaint OVEN WONT HOLD HEAT CAN HEAR IT TRYING TO REIGINITE ONCE REACHES TENP- BUT TEMP STILL FALLSTested unit without any of the shields to see what happens. When removing the shields I noticed they werent installed correctly. Customer said he had another company out and the replaced the igniter. With the shields removed unit worked correctly. I noticed on the shield above the igniter black sparking marks. Igniter was shorting to the shield and wouldnt light. Reinstalled shields tested multiple times it worked perfectly

We serviced a

KENMORE DRYER- ELECTRIC

Model n/a

Near Hanover, MN 55341

Matt

Job Details: 09/13/2022

"Customer complaint is, NO POWER. Inspected and tested. Found the outlet at the wall only had 120V. The outlet is the problem. Customer is going to try and replace the breaker himself and see what happens. I forgot to get the model and serial numbers."

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Eden Prairie, MN 55344

Adam

Job Details: 09/13/2022

Tenants complaint cold water wasnt working. Cleaned the water valve screen reinstalled and now cold water is working properly. Added photo cold water is working properly.

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Maple Grove, MN 55311

Matt

Job Details: 09/13/2022

"Customer complaint is, WONT TURN ON- STOPPED MID CYCLE & WONT TURN BACK ON- CHECKED FUSE BOX STILL NOT WKG. Inspected and tested. Found the UI is dead. Needs a new UI board. Part on order. . ; ordrd 1 WD21X32005 (UI board), states that autho needed"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA50R5400AW/US

Near Maple Grove, MN 55369

Matt

Job Details: 09/13/2022

"Customer complaint is, SPINS UNBALANCED WITH NOTHING IN IT- GETS UNBALANCED WITH A VERY SMALL LOAD. Inspected and tested. I ran it through a spin only cycle empty and it did not get off balance. I started a load of towels and when it went to spin it started shaking and gave the unbalanced error and filled and tried adjusting the load. When it is spinning, it sounds good. Im going to try replacing the damper rods. There not in stock, part number DC97-16350U. ; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA 02

Near Champlin, MN 55316

Matt

Job Details: 09/13/2022

"Customer complaint is, BACK OF THE FRESH FOOD IS ICING UP. CAUSING WATER UNDER CRISPER DRAWERS. This refrigerator doesnt have the bad ice maker, so theres no extra loop to put the add on heater in. The defrost heater comes on in test mode. I installed new drain kit and defrost sensor. Tested refrigerator and its now fixed. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

GE REFRIGERATOR

Model CFE28TSHISS

Near Eden Prairie, MN 55344

Adam

Job Details: 09/13/2022

Wasnt dispensing water or making ice. Check the water shut off and it was off. Turned water on. Tested icemaker and dispenser now unit is working properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS261515TE2

Near Eagan, MN 55123

Nate

Job Details: 09/13/2022

"Frosting up again inside. Water is leaking from the back of the fridge where the waterline enters the fridge. Needs tube , and the damper isnt opening, even though it clicks. Needs new damper motor, and Ill put on new door gasket that was sent to customer by Frigidaire. Quoted L14, and 179.97 for damper. ; ordrd 1 242303001 (Damper motor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSG/AA

Near Chanhassen, MN 55317

Adam

Job Details: 09/13/2022

DA92-00593P boardDA81-06013A fanFound that the control board is sending more voltage then it should to condenser fan and is giving a error code for the fan and the fan isnt running. Ordering board and fan and rescheduled ; schdld next appmnt for 9/16 FRI !

We serviced a

SAMSUNG DRYER- GAS

Model DV50F9A7GVP/A2

Near Waconia, MN 55387

Adam

Job Details: 09/13/2022

Unit was making squeaky noise. Disassembled unit and found that the idler was failing. The rollers are looking good and spinning well. Quoted for new idler. Cleaned inside the unit vacuumed and oiled. Reassembled unit after replacing the idler. Tested unit and now unit is running properly ; used 1 DE634A (PULLEY) from stock

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN412SP111TW01

Near Buffalo, MN 55313

Seth

Job Details: 09/13/2022

"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."

We serviced a

LG REFRIGERATOR

Model LFC23760SB/03

Near Mound, MN 55364

Adam

Job Details: 09/13/2022

Unit wasnt making ice. Found that when holding the test mode it wont cycle but makes the beep saying to put in test mode Ill get some noise but nothing happening. Ordering ice maker and rescheduled. AEQ72909602;Installed ice maker and tested unit. Its cycling properly

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE50R5200W/A3

Near Hanover, MN 55341

Adam

Job Details: 09/13/2022

Unit wasnt heating. Disassembled unit and started testing the heating element. The element had broke. Quoted customer for new heater assembly that we carry on our truck. Also cleaned up unit. Rollers and idler looked good and spun nicely. No other parts needed at this time. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M7750AV/A401

Near Elk River, MN 55330

Matt

Job Details: 09/13/2022

"Customer complaint is, WONT DRAIN, WONT AGITATE. Inspected and tested. Found the washer was full of water. I vacuumed all the water out and removed the drain pump. There was a bobby-pin in the drain pump. I removed the bobby-pin and reassembled. Tested washer and its draining great. Washer is now fixed."

We serviced a

GE DRYER- ELECTRIC

Model GFD45ESPM0DG

Near Eagan, MN 55123

Nate

Job Details: 09/13/2022

"Dryer running loud. Found a bad front bearing kit. Replaced the kit, vacuumed out lint and lubricated bearing. Runs great now."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Eden Prairie, MN 55344

Nate

Job Details: 09/13/2022

Not running. Found that the plastic on the inside of the door that holds the spring was broken. Needs 5304473843. Marcone has them. Plastic overall on microwave is brittle.

We serviced a

LG WASHER FRONT LOA

Model MISSING

Near Minneapolis, MN 55436

Nate

Job Details: 09/13/2022

"Washer is not draining. Found a bad drain pump with toothpicks that had made their way into the drain pump as well. Also, the detergent dispenser tray was full of thick dried detergent. I cleaned out all the detergent and replace the drain pump and it runs and drains great now. There were a lot of detergent suds in the washer. I tried to clean some of that out but there is still some residue in there. Customer will call to make the payment. She was gone when I finished the job.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS0

Near Rogers, MN 55374

Adam

Job Details: 09/13/2022

Installed switch holders from last diagnosis. Reassembled and tested. Unit would make a quick fan noise when closed. Adjusted brackets rollers switches and still have same issue. The internal parts are just worn out and none are available. Spent many hours on unit and this is the best its going to get for its age.

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Hopkins, MN 55305

Nate

Job Details: 09/13/2022

"Washer leaking pretty bad. Found the main hose that goes from the detergent dispenser to the tub was detached. Reattached the hose with red glue and tightened the clamp nice and tight. Then while running it, found water running down the front of the washer too. The drain in the bellow was plugged up so water filled up too high on the door glass and leaked. Cleaned out the hole with a tiny pipe cleaner. Now it drains well and doesnt leak. Also cleaned glass off on the bottom of door. Customer will call to pay."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Golden Valley, MN 55416

Nate

Job Details: 09/13/2022

"Dishwasher not circulating water. Found the impeller was seized up in the wash motor. Needs 5304519906. .; ordrd 1 5304519906 (Wash motor)"

We serviced a

GE DRYER- GAS

Model GFDR480GF1WW

Near Otsego, MN 55330

Matt

Job Details: 09/13/2022

"Customer complaint is, ERROR SAYS NO HEAT & ITS NOT DRYING CLOTHES. Inspected and tested. Found the gas valve coils have failed. . Installed new coils and tested. Dryer is heating great and cycling between 230F and 120F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

SPEED QUEEN DRYER- ELECTRIC

Model ADG3LRGS111TW01

Near Buffalo, MN 55313

Seth

Job Details: 09/13/2022

"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."

We serviced a

GE DRYER- GAS

Model GTD84GCPN0DG

Near Big Lake, MN 55309

Seth

Job Details: 09/13/2022

"No power, unresponsive. Safety thermostat was blown I replaced it and found the dryer worked great unhooked. 26mph at back and good temps. The duct is blocked over 75% the duct material and outdoor head showed heavy wear Imdeclined to clean it it was a long run and I feared damaging the customers property.; used 1 MICRO9 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9270XW1

Near St. Cloud, MN 56301

Seth

Job Details: 09/13/2022

"I replaced the element, and cleaned the cavity. I watched 5 cycles and temps were 230-105. The dryer duct is long and had been cleaned but only yielded 13mph. I talked with her about a booster if the dryer continues to have temperature related failures. The dryer is now fixed."

We serviced a

KENMORE DRYER- ELECTRIC

Model 41788042700

Near Sartell, MN 56377

Seth

Job Details: 09/13/2022

Dead UI wont start. Failed thermal and grounded element. I quoted replacement but the customer declined repairs.

We serviced a

LG WASHER FRONT LOA

Model WM3050CW

Near Sartell, MN 56377

Seth

Job Details: 09/13/2022

Wont drain and is loud during the spin cycle. Now it wont complete cycles. The rear main bearing and drain pump have failed.

We serviced a

HOTPOINT WASHER TOP LOAD

Model HTW24OASKAWS

Near Saint Joseph, MN 56374

Seth

Job Details: 09/13/2022

Customer complains unit only works on small loads. Upon arrival and inspection I found the unit was smart HQ enabled. I hooked up to it and found a locked motor error. I looked it over heavily and found that the gearbox had been leaking oil for a long time. The gearbox was loud in both agitate in spin. I spoke to the landlord and let him know it needed a gearbox and a hall sensor. we talked about the unit And since this is a multi family rental unit hes going to replace it with a commercial washer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model NOTAVAILABLE

Near Cold Spring, MN 56320

Seth

Job Details: 09/13/2022

Moisture and frost in the freezer. The door would not close. I defrosted the fridge but found it was actively leaking water from the rear cover. This is a manufacturer defect and is not repairable. I talked with the customer she will replace the unit. We defrosted to get her by short term.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25CSMK02

Near Lakeville, MN 55044

Delton

Job Details: 09/13/2022

"When pulling out board I found bad solder joint. I cleaned and resoldered joint, tested and compressor turns on and refrigerator is cooling and working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF24FSEDBSR/AA

Near Rogers, MN 55374

Phillip

Job Details: 09/13/2022

Customer said it does not make ice. The ice maker bucket is frozen. It will the ice maker kit. I installed all the parts from the kit. I adjusted the ice maker fill tube and sealed the cabinet with siliconed. I cycled the ice maker and checked for any faults. After a couple minutes the fault e 40 ice box fan popped up. I ran the fault test again and cleared the e 40 fault. It did not come back while I was there.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Lakeville, MN 55044

Delton

Job Details: 09/13/2022

"Replaced listed parts, tested and all functions are working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG/AA00

Near Minneapolis, MN 55426

Delton

Job Details: 09/13/2022

I ran diagnostics and all functions are working good. Soap door opens every time. I suspect that there are large plates/utensils in the way of the soap door causing it not to pop open. Also they have soft water and the white over the glasses is too much soap. I showed customer how much to fill and suggested to use finish pods. Customer will change placement of dishes and use less soap and then see if that makes a difference. Dishwasher is working good as im here.

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Plymouth, MN 55446

Phillip

Job Details: 09/13/2022

The issue is the main display is dead. I hooked up the Newfi tool but no response. The led in the main board is flashing. The customer said the display would randomly turn on and off. It needs the user interface. Ordering parts coming back Friday ; ordrd 1 WD21X23462 (User interface)

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV22K6800EW/A1-11

Near Minneapolis, MN 55401

Delton

Job Details: 09/13/2022

Found that the high limit on the heating element is open and cut power to heating element. It had a reset button on it. I reset and dryer is cycling heat good. I suspect that when vent was cleaned either the condo had shut off blower for their venting service or was clogged when customer used dryer and tripped the high limit. I tested heat with vent disconnected and cycled to 170 and when i attach vent it cycles to 175 so venting is good now. I suspect that vent cleaning caused clog and caused the limit to open.If problem continues would need to replace element which comes with high limits and thermistor. Element not in sock so I couldnt give exact estimate. Customer will use as normal and will call back if they want to proceed.Element 12012913DC47-00030H; thermistor DC90-10128G..; saved tckt

We serviced a

KENMORE DISHWASHER

Model 665.13093N413

Near Minneapolis, MN 55413

Delton

Job Details: 09/13/2022

"Customer says that it intermittently shuts off mid cycle with control panel being blank and will have to restart it. Am im here, I ran full diagnostics. No errors and all functions are working. I checked all power and is connected and secured. Based on what custoemr describes it is likely bad door latch and/or control board. Would have to order control board w11306302; door latch wpw10653840"

We serviced a

IKEA DISHWASHER

Model IUD9750WS3

Near Minneapolis, MN 55418

Delton

Job Details: 09/13/2022

Found that water valve is only filling about half the amount needed and then it suds up and leaks from underneath float valve. I didnt have part on truck stock. Ordering part and rescheduling.; ordrd 1 W10648041 (Water valve)

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASR/AA01

Near North Saint Paul, MN 55109

Delton

Job Details: 09/13/2022

Found that damper is bad and broke so it doesnt open to allow air flow into fresh food. Customer apporved estimate. Ordering part and rescheduling.; ordrd 1 Da31-00043f (Damper)

We serviced a

MAYTAG DRYER- GAS

Model MDG3500BWW

Near Saint Paul, MN 55105

Delton

Job Details: 09/13/2022

"Found that the gas coils get hot then stop turning on gas. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS2

Near Minneapolis, MN 55408

Nate

Job Details: 09/13/2022

"I was the second helper on Phil Robinsons job, taking down a stacked dryer and repairing the washer. Please bill the extra second helper $$ to this. ; saved tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 253.6050441

Near Minneapolis, MN 55446

Phillip

Job Details: 09/13/2022

Customers complaint was water is leaking down from the freezer above. I removed the air tower inside the fresh food section I found the drain was plugged up with some gunk. I clear the drain so no water can drain through to the pan below.

We serviced a

GE DISHWASHER

Model GDT630PSM0SS

Near Minneapolis, MN 55441

Phillip

Job Details: 09/13/2022

The bottom door seal was falling apart. Replaced the bottom door seal and verified the operation of the dishwasher. Everything is working good now.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Wayzata, MN 55391

Phillip

Job Details: 09/13/2022

Complaint was frost in the freezer and freezer door does not shut well. I also found the mullion was damaged on the top so the left door is not shutting. The freezer drawer was off the track. I fixed the drawer and defrosted the freezer. Im ordering the mullion form Dey. ; ordrd 1 WP12722803B (Mullion)

We serviced a

FRIGIDAIRE STACKED WASHER

Model FTF530FS2

Near Minneapolis, MN 55408

Phillip

Job Details: 09/13/2022

Water was leaking from the dispenser housing. We took it all apart and replaced all the parts that were shipped. We ran it and there is no leaking we tried it several times. Advise the customer to keep an ion it and call us back if it leaks.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 09/12/2022

Call customer complaint was the dishwasher stops mid cycle and is leaking from underneath. I first checked for any fault codes and a few were in the history. The most recent two were for the diverter not finding home position . I started the dishwasher and let it run and found water is leaking from the diverter. It would need a new sump assembly.. I added the quote to pics.9-1 9-2 6-4 6-3

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6000AW0

Near Eden Prairie, MN 55344

Adam

Job Details: 09/12/2022

Unit wouldnt tumble. Disassembled unit and found the idler had completely came apart. Cleaned up unit and installed new idler. Reassembled unit and noticed that the door switch was busted also. Will have to come back once I have the part to install switch. 279640 roller installedInstalled W11427601 door switch. 9/12 now unit is running properly ; states that autho needed

We serviced a

GE REFRIGERATOR

Model GYE22HMKJES

Near Annandale, MN 55302

Seth

Job Details: 09/12/2022

"Bad switches, I replaced one, and ordered a second.; ordrd 1 WR23X29161 (Switch)"

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RBD305PRS00

Near Elk River, MN 55330

Matt

Job Details: 09/12/2022

"Customer complaint is, PANEL GOES OFF BY ITSELF, error F2E6. Inspected and tested. The board has failed. . Customer approved repairs. Installed refurbished board and tested. Oven is working great. Oven is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHE6AF02UC/03

Near Minneapolis, MN 55418

Nate

Job Details: 09/12/2022

Replaced a water valve that wasnt shutting off. No leaks now into the dishwasher. Runs great. Daughter will have parents call our office to make the payment since we couldnt reach them.

We serviced a

GE REFRIGERATOR

Model GFD28GMLGES

Near Minneapolis, MN 55408

Nate

Job Details: 09/12/2022

44 in fresh food. Back of fresh food section covered in frost. The evaporator fan was iced up and dead. Replaced fan after steaming off all the ice and steaming out a frozen drain. Runs great now. Used WR60X26866. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US AA00

Near Eden Prairie, MN 55347

Adam

Job Details: 09/12/2022

Usually that means a leak. Removed the unit from under the counter removed bottom pan and notice water leaking from the drain pump and where it mounts. Customer needs a sump assembly for this unit. DD82-01376A sump assembly was installed ran unit to check for leaks. Everything is running properly without leaks

We serviced a

LG STACKED WASHER

Model WM3470HZA

Near Minneapolis, MN 55446

Nate

Job Details: 09/12/2022

Washer has been leaking. Found the rear bearing is detaching causing the leaking. Told customer that itll need a rear bearing replacement.

We serviced a

MAYTAG DRYER- GAS

Model MGDE300VF1

Near Minneapolis, MN 55417

Nate

Job Details: 09/12/2022

Installed new gas assembly. Cleaned out a ton of lint. Cleaned and oiled the support rollers. Runs great. Ignitor glows. Needs plumber to hook gas up again.

We serviced a

MAYTAG DRYER- GAS

Model MGDB800VQ0

Near Minneapolis, MN 55436

Nate

Job Details: 09/12/2022

"Replaced the blower belt today, runs great now. Last time here replaced the rollers and pully, oiled everything and vacuumed out dryer. ; used 1 4392067 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPT0

Near Hopkins, MN 55343

Nate

Job Details: 09/12/2022

"Dishwasher only drains. Found the float was stuck in the up position. Uninstalled the float and found a ton of gunk built up. Cleaned the float and the shaft. Now it glides up and down nicely, and the dishwasher is running great. Charging minimum labor charge. I did notice the cancel button doesnt seem to be responding, if they have issues in the future with buttons like the cancel button not responding, we would need to order a new control panel. 8546514 and WP8535167. Both parts look like they may be NLA though as of 2019."

We serviced a

WHIRLPOOL STACKED WASHER

Model WET4027HW1

Near Hopkins, MN 55343

Nate

Job Details: 09/12/2022

"Upon arrival I tested it on a drain and spin, quick wash, heavy duty, etc and all cycles work great."

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC330UC/11

Near Becker, MN 55308

Seth

Job Details: 09/12/2022

"Looses power intermittently then after she power cycles it comes back. Bad Main board was found, part was NLA I quoted but she declined she will use it till it dies then replace it."

We serviced a

LG DISHWASHER

Model LDF7932ST

Near Eden Prairie, MN 55347

Adam

Job Details: 09/12/2022

"Installed new heater from last diagnosis. Tested unit and found unit was leaking from the heater and sump assembly. Removed and reinstalled and same issue. Sump is lightly warped and will not seal properly. Unit needs sump assembly AJH31248604. Also customer is wondering about the racks if American home shield will cover them upper and lower are breaking Lower rack 3750ED1004AUpper AHB32983761; snapped 3 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF263LXTT3

Near Hopkins, MN 55343

Nate

Job Details: 09/12/2022

"3 of the four cooktop burners not working. Used 4392061 to fix it. They were also missing the drip pans that sit under the coils, so I went to a hardware store and got those. Lastly, one of the infinite switches wasnt working because it wasnt mounted securely. Fixed that too. Couldnt reach office to get approval as they were closed. ; used 1 4392061 (COIL BURNER KIT) from stock, pckd up 2 6061626 (8 deep drip pan)s and 2 60825 (6 refelector bowl)s"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Medina, MN 55340

Phillip

Job Details: 09/12/2022

Customer complaint was theres a loud fan noise in the fresh food compartment. The customer played a video from the fresh food compartment and it sounds like the fresh food evaporator fan. I remove the fan and found that when I spun the fan blade by hand it was rough. I replaced the fan and now it sounds good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC3301UC-06

Near St. Cloud, MN 56301

Seth

Job Details: 09/12/2022

Not draining. Coins and stick in the pump. I removed it and tested 3 times. It drained like a champ.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000EW/A2

Near Chaska, MN 55318

Adam

Job Details: 09/12/2022

Unit wasnt heating but tumbling. Disassembled unit and tested the heater. Heater had failed. Quoted customer blue book for our truck stock heater assembly. Installed assembly and did a free maintenance clean up. Reassembled unit and tested. Now unit is working properly ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HAWP/XAA01

Near Sartell, MN 56377

Seth

Job Details: 09/12/2022

Leaking water. Fridge has water under the drawers. The water filter was frozen into the holder and it has a slow leak. I could only find 00 rev details I need the refrigerator water filter housing assembly the rev00 part was DA97-11340A. Please research and order the correct part.; schdld next appmnt for 9/19 MON !

We serviced a

GE REFRIGERATOR

Model GSH25JSXLSS

Near Victoria, MN 55386

Adam

Job Details: 09/12/2022

"Unit wasnt dispensing water. The switch and dispenser handle was damaged but the switch was engaging and water valve was running properly. Unhooked line from under the freezer door and tried to dispense which it worked properly and was getting water. The line inside the fridge was frozen. Unit already has heater under the water dispenser next to the ice dispenser. I attempted to steam line but no luck. Unit will need a freezer door. The insulation in the door has failed and is freezing the lineDoor WR78X11096; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSG/AA

Near Chanhassen, MN 55317

Adam

Job Details: 09/12/2022

Unit wasnt cooling. Refrigerator wasnt running any fans or the compressor. Lights all would light up. No error codes present. The inverter light was completely dead. Unplug unit and replug in the unit would start to cool. Unit needs the inverter board. Replaced inverter board and now unit is working properly. Installed DA92-00763S.

We serviced a

WHIRLPOOL MICROWAVE

Model MH7440XF0

Near Sartell, MN 56377

Seth

Job Details: 09/12/2022

I installed the new control board and tested the microwave. It worked as designed.

We serviced a

GE DRYER- ELECTRIC

Model GFD85ESPNORS

Near Sartell, MN 56377

Seth

Job Details: 09/12/2022

After a power event the dryer needed to be reset. The customer did this but was concerned and wanted to confirm the system was ok. I hooked it up to the SmartHQ and tested it. It looked great.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW2

Near St. Cloud, MN 56301

Seth

Job Details: 09/12/2022

"Bad smell in clothes and leaking. The hose was pinched behind the unit, and the drain is improper it is over 7 ft tall. I ran it in service diagnostic mode it fills and drains perfect I saw no leaks. Its obvious that the washer because of their drain issue is not rinsing the clothes well. I adjusted some settings and recommended she keep it on deep water rinse and deep water clean as well as using less detergent and she has been using a full Full. Dishwasher to work properly would need to be re-plumbed with a standpipe the appropriate height."

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Minneapolis, MN 55446

Adam

Job Details: 09/12/2022

Installed display board from last diagnosis. Now unit is working properly