We serviced a
GE DRYER- ELECTRIC
Model DCVH480EK1WW
Near Minnetonka, MN 55343
Delton
Job Details: 02/04/2022
Found that belt broke and shut off switch to dryer. Small form factor apartment dryer we dont stock that size. Ordering dryer belt and rescheduling.; ordrd 1 WE12X10015 (Belt)
We serviced a
LG WASHER FRONT LOA
Model WM8100HVA
Near Minneapolis, MN 55436
Delton
Job Details: 02/04/2022
"Replaced control board, tested and washer powers on and all functions are working good. Wash cycle started and is working.Customer wasnt home and her parents were there. Please contact customer and collect payment."
We serviced a
GE REFRIGERATOR
Model GLE12HSLBRSS
Near Minneapolis, MN 55419
Delton
Job Details: 02/04/2022
"Found that the fill line to ice maker is partially ice over so when it fills water spills over and ice maker plastic is cracked. Ordering ice maker, water valve and rescheduling.; ordrd 1 Wr57x21246 (Water valve)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Minneapolis, MN 55409
Delton
Job Details: 02/04/2022
"Found that drain pump is bad. Replaced drain pump, tested and dishwasher now drains and is working good.Office collects payment on this right?; used 1 A00126401 (DRAIN PUMP) from stock"
We serviced a
IKEA REFRIGERATOR
Model ID5HHEXVS02
Near Eagan, MN 55121
Delton
Job Details: 02/04/2022
Found that compressor is shorted and as soon as its plugged in it pops the breaker. I unplugged compressor and refrigerator runs. Would need sealed system repair. Send to Authorization.; O-emld tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8400TW02
Near Minneapolis, MN 55416
Seth
Job Details: 02/04/2022
"SD error, not draining. Failed pump. The rear bearing has failed as well there is 1/16-1/8 play. Customer willlet us know if she wants us to replaced the pump."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF6B
Near Corcoran, MN 55340
Seth
Job Details: 02/04/2022
"Not cleaning. Spray arms and filter were totally plugged. I cleaned and tested but arms continue to fill with garbage. This unit has been used improperly and is contaminated. I cleaned and cleared out what I could and left instructions on how to clean the filters and spray arms. The dishwasher is working as designed, customer will work to maintain and clear the contamination as it presents itself."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near St. Cloud, MN 56303
Seth
Job Details: 02/04/2022
"Shifter had jumped out of the clutch, coins had jammed the agitator. I removed the coins reset the actuator and tested. The washer is now fixed."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE300VWOO
Near Sauk Rapids, MN 56379
Seth
Job Details: 02/04/2022
"Not starting. Failed spider, metal was throughout the drain pump assy, concrete weights crumbled, spin drum a 1/4in play. I sucked out the water and got the clothes out but unit is non-operative. Please call into authorizations.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA01
Near Becker, MN 55308
Matt
Job Details: 02/04/2022
"Customer complaint is, NOT CLEANING WELL. Inspected and tested. Dishwasher seems like its not switching back in forth between top and bottom. Quoted customer to install new water guide and circulation pump. ."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641983410
Near Elk River, MN 55330
Matt
Job Details: 02/04/2022
"Customer complaint is, FRONT LEFT CORNER WATER COMES OUT. SLOW LEAK. Inspected and tested. Found the hot water hose was loose and leaking at the valve on the back of washer. Tightened up hose and ran washer through a express wash and did not find any other leaks. Washer is working great. Washer is now fixed."
We serviced a
LG DRYER- GAS
Model DLG7301WE
Near Andover, MN 55304
Matt
Job Details: 02/04/2022
"Customer complaint is, GETTING A D90 ERROR CODE. Inspected and tested. Started dryer on time dry and heat got up to 275F before I had to shut it off. Disconnected vent and heat is cycling perfectly between 210F and 105F. Airflow on back of dryer is 26mph. I cant check the outside because it vents out the roof. Reconnected vent and it got up to 275F again before I shut it off. The problem is with the vent. Its possible the vent is covered in snow on the roof. Showed customer that the dryer is operating normal with the vent disconnected."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2345LF5
Near Hanover, MN 55341
Matt
Job Details: 02/04/2022
"Customer complaint is, NOT MAKING ICE. Inspected and tested. Found the fill tube at the ice maker was frozen. Installed new water valve and defrosted ice from tube. Cycled ice maker and it filled with water. Ice maker is now fixed. ; used 1 242252702 (VALVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Ramsey, MN 55303
Matt
Job Details: 02/03/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the diverter seal is leaking. The seals we carry dont work, and the parts diagram says its not sold separately from the sump. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Its still leaking from the diverter seal. I got a bad seal. Ordering new sump assembly. ; schdld next appmnt for 2/7 MON !"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABBB/AA
Near Monticello, MN 55362
Seth
Job Details: 02/03/2022
"Customer complained that often the door doesnt seem to close right and their convection fans are very loud. Upon arrival and inspection I found the door issue was just a little bit of over spilled food that had crusted up the door gasket causing it not to close completely. There are three convection fans and two of them are making a bad noise without a doubt and a third that makes a vibration. The main convection fan with the large blade I could find the part number for it is DG96-00110E which is also the same as part number DG31-00005A. I called Marcone but I could not find the part number for the two secondary for fan assemblies. Please research and see if you can find out the part numbers for the two smaller fans motors. I for sure need the main fan which the part number is above and one secondary motors, I recommend we change all three as the third one as it is not rotating smoothly and its very likely it is a cause of a vibration that I hear but cannot differentiate.; ordrng 1 DG96-00110E (Convection fan main)"
We serviced a
MONTGOMERY WARDS RANGE- GAS
Model KTM
Near Minneapolis, MN 55447
Nate
Job Details: 02/03/2022
"Not igniting. Had a pretty old, bad ignitor. Replaced, and reattached the oven sensor. Clips for the sensor are not in great shape. One crumbled. The other one still works. Oven ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Minneapolis, MN 55439
Nate
Job Details: 02/03/2022
"Giving an AE error code. Dried up all the water. Was not able to get dishwasher out. Told customer if they end up wanting it fixed, they would need to have it out when I come back. Watched it run for 20 minutes, no water leaked from valve, sump assembly, etc. the water I dried up originally was under the sump and drain pump area, but could also be from the circ motor. Quoted for these parts. Told them if it leaks again, I would order all 3 parts and come back, and then with it out I could replace the leaking part. AGM75469201ABT72989202ABQ75742501"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Minneapolis, MN 55423
Nate
Job Details: 02/03/2022
"Freezing food in fresh food section. On lower area. 27 degrees in lower area even though its set to 43 degrees. 3 degrees in the freezer. In test mode, ff thermistor says its 43 but its actually 53. Freezer thermistor says its 13 but its actually 3. Tech sheet says if temp is within 10 degrees if actual temp its good. Evaporator thermistor says the accurate temp. Damper assembly opens and closes perfect. Air intake at the bottom is open. I just steamed the evap and will see what it does. After 20 minutes hardly any frost on it. Pretty clean. Has a sealed system issue. Fridge is trying to keep it cold so continually runs compressor and fans. After 30 minutes only partial frost. Can stick a wet finger on evap and doesnt stick. Not cold. Please submit to AHS for authorization. Sealed system issue.; O-emld tckt , states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model DBB3300GA2WW
Near Loretto, MN 55357
Seth
Job Details: 02/03/2022
Failed bearing was replaced. I tested the dryer it is now fixed. ; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
KENMORE DRYER- GAS
Model 11097091601
Near Minneapolis, MN 55426
Phillip
Job Details: 02/03/2022
With the error code it says power failure and to replace board. We removed board and found a bad relay. We had a relay replacement. We fixed the board for the customer and now the dryer is operating again the way it was before.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42h5000EW/A3
Near Minnetrista, MN 55331
Phillip
Job Details: 02/03/2022
"Unit would power up but run. Disassembled unit found the idler pulley and belt was no good. Replaced them and cleaned out a lot of lint out of dryer. Customer had a counter above unit and a wood divider between washer and dryer with no access to dryer exhaust vent. Informed customer that they should at least cut a hole in divider so they can make sure vents not kinked up. ; used 1 341241 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS/XAA
Near Minneapolis, MN 55419
Delton
Job Details: 02/03/2022
Ice bin becomes solid block of ice. Found that the ice bin was not inserted and seated so when ice maker cycles it was hitting bin and not fully releasing ice or ice would spill over. I cleaned out bin and seated it and it cycles and fills. Looks to be working good.If problem continues ice maker would need to be replaced part# DA97-07603B
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/02
Near Excelsior, MN 55331
Phillip
Job Details: 02/03/2022
Customer said gets a noise randomly. The whole time we were there wouldnt make noise. Customer had a video. The noise sounded almost like a fan rubbing. When she opened the freezer or fridge noise continued and was quiter inside then outside. Advise could compressor or condenser fan
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55346
Phillip
Job Details: 02/03/2022
Customer stated that the dishwasher wont drive properly. The drain pump was running and sounded good. Removed drain line and found a few things in hose still was draining slow but better. Pulled unit out and notice the drain hose was kinked a little. Fixed the drain hose. And now everything is running smoothly.
We serviced a
KENMORE RANGE- GAS
Model 79074333311
Near Minneapolis, MN 55431
Delton
Job Details: 02/03/2022
"Customer stated that it appears that oven will reset intermittently and oven will shut off until customer notices and has to restart oven. Customer says it was intermittent and most times will work fine. Sounds like control board shorts out and loses power because the clock will blink sometimes. I tested and checked all wire connections. Range is working good while Im here, it is not failing while Im here. I suspect that it is control board but due to parts costs it is expensive without actually seeing the failure and what the problem is.I gave customer estimate and they will keep using it and if it gets worse call us back."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW1
Near Eden Prairie, MN 55344
Phillip
Job Details: 02/03/2022
"We verified with the customer the issue that at times the washer will sit with 000 on the display and not finish the final spin. The only error codes in the history were for the door not being opened in between cycles. We ran a test cycle and it completed the test cycle with no errors. We then ran a quick wash with a small load that the customer provided. The washer did spin and finished the quick wash with no issues. We did not find any issues with the basket or bearings, everything was tight and normal. We advised the customer that its most likely a load balance issue and may need to add more items to help distribute the weight more evenly. The washer is having trouble distributing the clothes on the final spin but not every time. The customer would like the main control board replaced to see if it fixes the issue. ; states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Coon Rapids, MN 55433
Matt
Job Details: 02/03/2022
"Customer complaint is, PREVIOUS COMPANY SAID THE PUMP IS BAD. Customer had everything disconnected from the back of washer, so I disassembled washer and found the drain pump filter was plugged solid. Cleaned out filter and reassembled. I went to put the hoses back on and found the threads on the valve are stripped. Needs a new valve. I wasnt able to test anything further. Quoted customer to install new valve. Customer approved repairs. Installed new valve and tested. Washer is working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Burnsville, MN 55337
Delton
Job Details: 02/03/2022
"Replaced motor, sump assembly, tested and dishwasher is running and working good."
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Seth
Job Details: 02/03/2022
Customer complains that theyre getting into an overflow error again and they have been seeing steam escaping from the seal as before. Upon arrival and inspection I verified that the seals that I previously put back in place were working and in place and they were great. I looked at the tub again and found it to be irregular and I believe the cause of the leaking moisture and overflow errors. There are many contact points on the door where it is hit racks and there has been rack interference. I looked over the documentation provided from LG on leaks and did not see any other root cause outside of what was previously stated the left side is built taller than the right hand side. The tub is irregular. .; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 59672383411
Near Kimball, MN 55353
Seth
Job Details: 02/03/2022
"Intermittently not cooling but recovers after time. I replace the main control board and the inverter board testing the compressor electronically it tested out fine. I got all the correct voltages from the main control board compressor started up as designed. The fridge is now repaired. Thank you; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV220AGW/XAA
Near Oak Grove, MN 55303
Matt
Job Details: 02/03/2022
"Customer complaint is, RUNS FOR 20 MINS AND SHUTS OFF, RESTART WORKS ANOTHER 7 MINS THEN SHUTS OFF AGAIN. Inspected and tested. Airflow on outside is 19mph. Dryer was running perfectly for almost 20 minutes and then shut down and wouldnt let me start it again for like 5 minutes. I started it again it watched it for 50 minutes and it never shut off and heat was cycling perfectly the whole time. I think the board is failing. Board is NLA. Customer is just going to use it for now and replace it when it dies completely."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLG2022MW0
Near Big Lake, MN 55309
Matt
Job Details: 02/03/2022
"Customer complaint is, Not draining. Customer had washer partially disassembled when I got here. I removed the drain pump and found one of the fins on the pump was broken and it sounds really crunchy. Reassembled and tested. Washer is draining fine, but drain pump sounds horrible. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested with a load of towels. Now its leaking from the tub seal. Quoted customer to install new tub seal and drain pump. Customer declined repairs for now and is probably going to replace it."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Mound, MN 55364
Phillip
Job Details: 02/02/2022
The dryer would not heat. I found the heat coil was bad. I replaced the heater assembly. The dryer heats up good. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
CALORIC WALL OVEN- GAS
Model RXL205-U0
Near Minneapolis, MN 55411
Nate
Job Details: 02/02/2022
"The oven isnt working. Its unrepairable. Needs a new thermocouple. Parts are NLA."
We serviced a
UNKNOWN MICROWAVE
Model NOTAVAILABLE
Near Eagan, MN 55122
Delton
Job Details: 02/02/2022
"Found that switch holder is worn out and causing microwave switches to short out and trip breaker. Replaced switch holder and microswitches, tested and microwave is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5304509457 (SWITCH HOLDER), and 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
MAYTAG STACKED WASHER
Model LSE7806ACE
Near Saint Paul, MN 55105
Delton
Job Details: 02/02/2022
"Found that lid switch caused fuse to go bad and cut power to water valve and wouldnt fill to advance washer. Replaced lid switch, tested and washer fills, agitates, drains and spins.; pckd up 1 12001514 (Lid switch kit)"
We serviced a
GE DISHWASHER
Model DDT575SSF7SS
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/02/2022
Found the circulation motor was staking out and burning up. I replaced the circulation motor. Its working good now. ; used 1 WD26X23258 (WASH PUMP) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model PYG2300AWW
Near Minneapolis, MN 55438
Nate
Job Details: 02/02/2022
"Was squealing and then stopped. Gave off a smell. Found a locked up motor and rollers.."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG700ESS2
Near Minneapolis, MN 55436
Phillip
Job Details: 02/02/2022
I verified the f8e0 blower van good. I replaced the fan motor assembly and tested operation. I tested the fan operation in the test mode and heated the oven to 215. .
We serviced a
LG WASHER FRONT LOA
Model WM1814CW
Near Minneapolis, MN 55431
Delton
Job Details: 02/02/2022
"found that water is leaking from rear bearing dripping onto floor then when rotor spins it sprays water all around. Would need tub job with boot. Call into autho.; saved tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KGB
Near Burnsville, MN 55337
Delton
Job Details: 02/02/2022
"Water coming out of dispenser slowly and ice cubes are small and hallow. Took off water line from back fridge and is coming out of water line slowly but heard hissing behind range. Pulled out range and water now comes out good. Appears that water line was pinched. Also found that waterline to refrigerator had small leak. Replaced connector, tested and no longer leaking and refrigerator water dispenses normally. Refrigerator is working good.; pckd up 1 Pt25 (Water line kit)"
We serviced a
GE REFRIGERATOR
Model TFX25ZPBAWW
Near Apple Valley, MN 55124
Delton
Job Details: 02/02/2022
"Replaced light shield, refrigerator is working good."
We serviced a
DACOR RANGE- GAS
Model EGR30S06CH
Near Minneapolis, MN 55436
Phillip
Job Details: 02/02/2022
"I verified it gets the f1 error. I followed the testing per the tech sheet on the range. I disconnected the membrane from the front clock and plugged it back in. The f1 does not come up after 45 seconds. I then plugged it back into the clock and the f1 did come back after 15 seconds it needs the touch panel membrane assembly. Some of the cooktop indicator lenses broke. It would need 4 of the cooktop indicator lights 62036 and 4 of the little lens covers. ; snapped 2 QuickPics, states that autho needed"
We serviced a
LG DRYER- ELECTRIC
Model DLEX4270V
Near Plymouth, MN 55447
Phillip
Job Details: 02/02/2022
The motor was bad it would not start. I replaced the motor and the belt. The dryer is now working perfectly and heats .
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Maple Grove, MN 55311
Phillip
Job Details: 02/02/2022
The customer said the dishwasher does not work. When I arrived I found the dishwasher panel is working but when I press start and shut the door nothing happens it did not fill with water. I found a chunk of glass stuck under the float. I removed the glass and tried it again. Now the dishwasher fills with water and goes through the cycles as it should. I showed the customer how to clean the filter and screen.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Edina, MN 55436
Nate
Job Details: 02/02/2022
Right hinge broke off the plastic on the right side of the lid. Replaced lid. Works great now.
We serviced a
LG RANGE- GAS
Model LRG3095ST/01
Near Minneapolis, MN 55417
Nate
Job Details: 02/02/2022
"Range is not heating well. Taking a long time and only heats when you turn on burner. Replaced bad ignitor, heats and ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model D61510154
Near Minneapolis, MN 55422
Nate
Job Details: 02/02/2022
"Microwave was giving off a burnt plastic smell. Uninstalled the microwave, I looked everything over inside the cavity, no signs of smoke, melting, or burning. Ran the microwave for 5 minutes with the cover off, but did not see or smell anything. Did find though some charred crumbs and liquids that came from counter top onto the front inside of the microwave. Cleaned that all out. Runs great."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLG2022MW0
Near Big Lake, MN 55309
Matt
Job Details: 02/02/2022
"Customer complaint is, Not draining. Customer had washer partially disassembled when I got here. I removed the drain pump and found one of the fins on the pump was broken and it sounds really crunchy. Reassembled and tested. Washer is draining fine, but drain pump sounds horrible. Quoted customer . to install new pump. Customer approved repairs. Im picking up the part from Dey this afternoon. ; ordrd 1 137221600 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model GSS23SGSBSS
Near Maple Grove, MN 55311
Seth
Job Details: 02/02/2022
"Damage by the heater is concerning the customer. I-on arrival and inspection I found the heater has discolored and warped some plastic parts and cracked the liner. The evaporator was not completely frosted over and was actively defrosting while the compressor was running. Theres is no concern from the heater issue, but the sealed system is failing. I notified the customer."
We serviced a
GE REFRIGERATOR
Model CFCP1NIZESS
Near Rogers, MN 55374
Seth
Job Details: 02/02/2022
Fridge not cool. Evaporator fan was working often on but not consistently and I could not get the damper door assembly to open or close. I left instructions and customer defrosted the fridge and freezer. I replace the fan and the damper opened and air blow through the air wall. I advised customer to give the unit 24 hours and adjust temperatures from there its now fixed.
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Big Lake, MN 55309
Seth
Job Details: 02/02/2022
Customer complains intermittently no water and it doesnt wash well. Upon arrival and inspection I found a pile of black brush dust under the circulation pump and it worked intermittently when I tested it. Pressure was poor and wouldnt even fill a cup upside down on the top rack. I quoted circulation pump in diverter as most times the rubber hoses split when you take off the hose clamps. They will reach out and let us know if they wanna move forward with this repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Otsego, MN 55330
Matt
Job Details: 02/02/2022
"Customer complaint is, NO ICE, DISPENSER WORKS OK. Inspected and tested. The ice maker is cycling, but not filling with water. Found the water fill tube was frozen at the ice maker. Defrosted fill tube and cycled ice maker. Ice maker is filling with water now. Refrigerator is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Albertville, MN 55301
Matt
Job Details: 02/02/2022
"Customer complaint is, NOT DRAINING. This is a LG washer. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GDWF150V55ES
Near Minnetonka, MN 55345
Phillip
Job Details: 02/01/2022
Customer said motor run all the time. she had it unplugged on arrival. Plugged in and started running right away but was the drain pump. Cleaned the float switch and now unit was working the way it needed to. If happens again needs a float sensor
We serviced a
ELECTROLUX REFRIGERATOR
Model E23CS78ESS0
Near Excelsior, MN 55331
Phillip
Job Details: 02/01/2022
Customer said they had culligan out to work on the system because of low pressure which is hooked up to fridge. Noticed everything tested well. Fill tube was frozen. Steamed the line and now everything is working great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Ramsey, MN 55303
Matt
Job Details: 02/01/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the diverter seal is leaking. The seals we carry dont work, and the parts diagram says its not sold separately from the sump. Quoted customer to install new sump assembly. Customer approved repairs. Part on order. ; ordrd 1 WPW10671941 (Sump assembly)"
We serviced a
WHIRLPOOL COOKTOP- GAS
Model GLT3057RQ01
Near Minneapolis, MN 55406
Delton
Job Details: 02/01/2022
Found that spark module and switch harness shorted and caused sparking underneath cooktop and wont ignite anymore. Tested with lighter and all burners light and work. Customer approved estimate. Ordering parts and rescheduling.Scheduled extra time as there is a wall over underneath to take out to take out the cooktop.; ordrd 1 Wp4456905 (Switch Wire harness) and 1 Wpw10110491 (Spark module)
We serviced a
LG DRYER- GAS
Model DLGX7601KE
Near Plymouth, MN 55447
Nate
Job Details: 02/01/2022
"Heat cutting out. Verified ignitor, vent, fuses, etc are all good. Had bad coils in the gas valve assembly. Replaced assembly, cleaned up rollers, runs and heats great now.; pckd up 1 5221EL2002A (Gas valve)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW1
Near Eden Prairie, MN 55344
Nate
Job Details: 02/01/2022
"Washer wasnt spinning. It would just turn right, then left, repeating for hours. I put through test mode, and errors on door lock and door open. Ran through full test mode. It runs great. Ran through all tests. Did notice that floor is cracked, its a built in flood pan. Cracked on left side causing it to tip a little to the left. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.7080299
Near Minneapolis, MN 55436
Nate
Job Details: 02/01/2022
"Not heating. Found a bad thermal fuse. Replaced fuse, cleaned a lot of hair and lint out of bulkhead and dryer. Rear vent was clogged up. Runs and heats great now.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Excelsior, MN 55331
Phillip
Job Details: 02/01/2022
Customer said wasnt draining well had to hit spin and drain a few times. Took the pump filter out and noticed some coins and some other junk in the filter. We cleaned everything out and also noticed the drain hose was about 2 feet into stand pipe. We made it about 8 inches. Everything now is drawing well. No error codes
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9150PW0
Near Mound, MN 55364
Phillip
Job Details: 02/01/2022
This is a new issue. The customer said its a new issue. The washer fills up with water when its not running. The cold water solenoid is leaking. We replaced the water valve assembly. Now its not filling with water.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA03
Near Becker, MN 55308
Seth
Job Details: 02/01/2022
Lc error. I found 2 sources of leaking I quoted via blue book and dried out the pan. The customer will let us know if they want to repair it. The diverter cover seal leaks and the tub gasket.
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Excelsior, MN 55331
Phillip
Job Details: 02/01/2022
Was no error on us. Customer washed 2-3 loads and worked perfectly. Customer washed king size mattress pad and took a really long time. Customer washed a normal load after the mattress pad and worked great. Showed customer in the user book that the time is estimate and will vary. She was happy we explained everything and all made sense
We serviced a
GE WASHER FRONT LOA
Model GFW148SSM0WW
Near Bloomington, MN 55425
Delton
Job Details: 02/01/2022
"Door plastic has cracked and hinge falls out and door wont line up to start washer (see picture) also due to door the door latch plastic is worn out and harder to align. Dana this needs whole door assembly with hinge (wh46x28348) can you maker sure that this part number is the whole door assembly? Also needs door lock wh01x28354. .; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model MGD6230HW0
Near Chaska, MN 55318
Phillip
Job Details: 02/01/2022
Walked in house smelled wood stain or paint right away. We looked at flame it was bigger then it should be and more orange. Noticed the air flow was poor. The smell was coming from the fumes of the house and recommended getting air ducts cleaned.
We serviced a
GE MICROWAVE
Model PNM1971SR1SS
Near Chanhassen, MN 55317
Phillip
Job Details: 02/01/2022
"Microwave wasnt heating. Replaced fuse that was blown and magnetron and still blew fuse. Capacitor was also bad replaced capacitor tested unit and was heating great. Reinstalled retested with customer and was working properly ; used 1 2M248H (MAGNETRON), 2 MICRO2 (20 AMP FUSE), and 1 MICRO3 (.91MF CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ00
Near Burnsville, MN 55337
Delton
Job Details: 02/01/2022
Found that the evaporator is not fully defrosting. Causing low air flow to refrigerator. Also evaporator fan making squealing noise. Drain tube is frozen over and when defrosting it is leaking onto bottom of freezer. Ordering several parts and rescheduling.; ordrd 1 4389144 (Evaporator fan motor) and 1 Wpw10151374 (Air diffuser) and 1 4388932 (Adaptive defrost control board) and 1 Wp2198202 (Cold control) and 1 Wpw10225581 (Defrost bimetal)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SB1
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/01/2022
Unit was spinning but was not heating. Tested thermal fuse and it was bad. Replaced fused and vacuumed out as much lint as I could. . ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Ramsey, MN 55303
Matt
Job Details: 02/01/2022
"Customer complaint is, NORMAL LIGHT IS FLASHING. Inspected and tested. Found the water fill valve is cracked and leaking. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0ES0
Near Burnsville, MN 55337
Delton
Job Details: 02/01/2022
"Found that burner switch is bad and only on high. Replaced infinite switch, tested and burner now cycles heat correctly according to the setting. Range is working good.; used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5790SQ0
Near Becker, MN 55308
Seth
Job Details: 02/01/2022
No heat. Blown thermal fuse. I replaced it and checked the vent. It had good pressure but was dirty and louvers did not open freely. The dryer is now fixed. Temps looked good 230s to 119.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near Rogers, MN 55374
Seth
Job Details: 02/01/2022
Not heating. The failed ignitor was replaced. I tested the range it is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Minnetonka, MN 55305
Seth
Job Details: 02/01/2022
Cant make selections. Failed timer knob and timer.
We serviced a
MAYTAG DRYER- GAS
Model MGDE300VW1
Near Buffalo, MN 55313
Seth
Job Details: 02/01/2022
. The idler was bad. I replaced it and the noise went away. ; used 1 5303931775 (COIL KIT), and 1 4392067 () from stock, states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF330ANW/XAA01
Near Ramsey, MN 55303
Matt
Job Details: 02/01/2022
"Customer complaint is, WON'T DRAIN AND ND ERROR TOWARD END OF CYCLE. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. I think this washer might be in beginning stage of the bearing failing because theres some play in the drum when it spins, but spun out nicely. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Andover, MN 55304
Matt
Job Details: 02/01/2022
"Customer complaint is, OVEN IS NOT HEATING IT WILL TURN OFF AND ON. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Minneapolis, MN 55419
Nate
Job Details: 02/01/2022
"Not draining. Cleaned out filter, but still not draining. No restrictions on pump but it doesnt drain. Has a bad drain pump. Stacked unit. Quoted for a drain pump replacement. Replaced it, runs and drains great now. Their office will call to make payment.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG DRYER- GAS
Model DLE2516W
Near Champlin, MN 55316
Matt
Job Details: 02/01/2022
"Customer complaint is, noisy. Inspected and tested. Found the front right roller was seized up. Quoted customer to install 2 new rollers or for all 4. Customer approved replacing all 4 rollers. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Ramsey, MN 55303
Matt
Job Details: 02/01/2022
"Customer complaint is, WASHER DOOR KEEPS LOCKING AND DRUM WON'T SPIN. Inspected and tested. Washer is giving a LE error. The hall sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
LG DRYER- GAS
Model DLG3171W
Near Minneapolis, MN 55419
Nate
Job Details: 02/01/2022
Not heating. Found that the gas was turned off to it and the vent was disconnected. I reconnected vent and turned on gas. It heats now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS
Near Minneapolis, MN 55417
Nate
Job Details: 02/01/2022
"Has two issues. One is in the freezer. Water freezing on bottom of evaporator drain pan and then freezing water on bottom of fridge. Found a couple plugged up drains. Steamed it all out, confirmed that the defrost heater works well. Second issue is it freezing up in back of fresh food section. Customer may call to have that repair with the back panel, extra heater, new thermistor, drains, and drain insulation. Quoted if they want that done at some point. Cooling nicely now though and nice and quiet."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Minneapolis, MN 55411
Nate
Job Details: 02/01/2022
"Refrigerator has lights on but not running or cooling. Has a bad control board, specifically, a couple bad capacitors on the board. Left a couple messages for owner but couldnt reach. Quoted 185 plus tax to repair board on site. Waited an hour, went ahead with repair. Fixed the board and its running great now. Cooling down.; used 2 CAP () from stock"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZESS
Near Rogers, MN 55374
Seth
Job Details: 01/28/2022
Not cooling. Evap fan is intermittent and the damper is loud. Parts on order.; ordrd 1 WR17X12456 (Valve asm) and 1 WR60X10277 (Fan)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 01/28/2022
Not draining. Failed pump was replaced. I tested the washer. The washer is now fixed.; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
GE WASHER TOP LOAD
Model WHDSR315DAWE
Near Chanhassen, MN 55317
Phillip
Job Details: 01/28/2022
"The complaint was not cleaning a clank sound at spin. I ran a rinse and spin cycle, the washer is filling up with the correct amount of water in a timely manner. The washer does agitate well. When it went into a spin the clutch made the normal operating sounds. When it got to the high spin there was some metal on metal rubbing. I found one of the front frame screws was missing and some were loose. I replaced the missing screws and tightened the ones that were loose. Now it sounds normal when it spins. I also leveled both machines."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF4
Near Eden Prairie, MN 55344
Phillip
Job Details: 01/28/2022
Complaint was the ice maker does not make ice. We ran the ice maker test and it all passed but would not fill with water. We thought the line was frozen so we thawed out the line. Water still would not fill so we checked the pressure. We found the water pressure coming to the fridge is very very slow. Water barely comes out the dispenser. The customer has the fridge and a water faucet on a RO filter system. He has not had the filters replaced in a long time. We were trying to track where the lines went and some of the shark bite fittings started to leak. We turned the water off to the RO system. The customer is called someone to fix it. When the water supply issue is fixed the ice maker will start to make ice again.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Eden Prairie, MN 55346
Phillip
Job Details: 01/28/2022
Would not fill with water. I replaced the harness. Tested good. We ran through the test cycle and it passed.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Minnetonka, MN 55345
Phillip
Job Details: 01/28/2022
The latch was stuck in the door lock . I replaced both parts and tested operation. Its working good.
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Wayzata, MN 55391
Phillip
Job Details: 01/28/2022
"We verified it does not heat. We pulled it down with no issues. The vent was not a issue. We found a wire pulled off the cooling fan and the mag was bad. We replaced the magnetron, diode and capacitor. Plug the cooling back in . The microwave heats good now. ; used 1 4150019905 (MAGNETRON) from stock"
We serviced a
GE REFRIGERATOR
Model TFX25ZPBAWW
Near Apple Valley, MN 55124
Delton
Job Details: 01/28/2022
Customer said refrigerator run loud. While Im here compressor is running normally and customer said that he heard newer refrigerators that were more quiet. I explained that this refrigerator is 20+ years old and it will be slightly louder but is normal for this model. Refrigerator is cooling and working good.Light lens plastic is broken. Ordering part and rescheduling.; ordrd 1 Wr17x3489 (Light lens)
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Burnsville, MN 55337
Delton
Job Details: 01/28/2022
"Found that the latch receptacle is worn out and switches releasing at wrong time causing to short out and blow the fuse. Replaced receptacle, microswitches, fuse. Tested and microwave is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER), 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM8100HVA
Near Minneapolis, MN 55436
Delton
Job Details: 01/28/2022
Found that the control board is shorted. Has power to the board but no standby light. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Ebr79950229 (Control board)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6083299
Near Burnsville, MN 55337
Delton
Job Details: 01/28/2022
"Found that element high limit was shorted. Replaced high limit kit and cleaned out inside dryer of lint build up, Tested and dryer is heating and working good.; used 1 279816 (HI LIMIT/FUSE KIT) from stock"
We serviced a
KITCHENAID WASHER FRONT LOA
Model KHWS02RMT0
Near Eagan, MN 55122
Delton
Job Details: 01/28/2022
Washer not draining. Found that the drain trap was clogged. Showed customer how to check and clean out trap. Washer is draining and working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Coon Rapids, MN 55433
Matt
Job Details: 01/28/2022
"Customer complaint is, ICE MAKER NOT PRODUCING ICE. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
KENMORE MICROWAVE
Model 79080322310
Near Otsego, MN 55330
Matt
Job Details: 01/28/2022
"Customer complaint is, POPS A FUSE WHEN COOKING. Inspected and tested. Found the switch holder is wore out and one of the switches has failed. Installed new choke kit and tested. Microwave is working great. Microwave is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Minneapolis, MN 55441
Nate
Job Details: 01/27/2022
"Refrigerator isnt cooling. While running it pings from the compressor. Compressor repeatedly starts and stops every minute. Compressor hot really quick, evaporator only partially frosted over after 30 minutes. Sealed system issue. ; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Maple Grove, MN 55311
Seth
Job Details: 01/27/2022
Bad heater and door seal I quoted via bluebook. The tub had a hole that had been sealed with epoxy. They will call if they choose to repair the unit. It is in disrepair.