We serviced a
LG WASHER FRONT LOA
Model WM1814CW
Near Minneapolis, MN 55431
Delton
Job Details: 01/27/2022
"Customer says water was leaking out the bottom of the washer, . I turned on water and there is still no water to washer because water lines are frozen. Cold water valve 5220FR2075LHot water valve 5220FR2006H"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5000DW2
Near Maple Grove, MN 55369
Seth
Job Details: 01/27/2022
Failed dryer roller. I replaced the repair kit and tested. The dryer is now fixed.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model CAM2762KQ0
Near Minneapolis, MN 55408
Delton
Job Details: 01/27/2022
"Didnt find oil leak inside but did find a lot of dirt and grime that was stuck in the upper rain area that would flake off during was. Customer approved estimate to clean it, ran it and washer is working good."
We serviced a
LG REFRIGERATOR
Model LFX31925ST/08
Near Plymouth, MN 55446
Nate
Job Details: 01/27/2022
"Icemaker is leaking and running water down the back of the auger assembly, causing a block of ice to build up and the auger does not work. I replaced the bad assembly, everything works great now. "
We serviced a
KENMORE WASHER TOP LOAD
Model 11020882990
Near Minneapolis, MN 55409
Nate
Job Details: 01/27/2022
"Not spinning or draining. Found a bad lid switch. Replaced it, runs and drains and spins great now.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Minneapolis, MN 55420
Delton
Job Details: 01/27/2022
"Replaced sump, tested and dishwasher is working good, no leaks or errors. Dishwasher is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5105HW0
Near Burnsville, MN 55306
Delton
Job Details: 01/27/2022
"Went into service mode and has several motor errors, cant reach rpm. Also based on customer video sounds like actuator was not switching from agitate to spin and making grinding sounds. Replaced actuator and ran test and washer is working good as im here.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5RKZCSS
Near Maple Grove, MN 55311
Seth
Job Details: 01/27/2022
Not cooling. Failed compressor relay board was replaced. I tested the unit the temperature was dropping while on site.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS0
Near Andover, MN 55304
Matt
Job Details: 01/27/2022
"Customer complaint is, QUIT WORKING SON IN LAW FIXED IT BUT NOW MAKES HORRIBLE NOISE. Inspected and tested. Compactor goes down, but then gets stuck and squeals. If you pop the door open it reverses and goes up and sounds great. Im not entirely sure whats going on here. I think its probably the gears, but could be a switch or motor. I quoted customer to install new gear kit. Customer declined repairs."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Burnsville, MN 55337
Nate
Job Details: 01/27/2022
"Replaced bad Icemaker, adjusted fill tube, installed new control board, caulked around seams of Icemaker housing. Cycled Icemaker and it cycled through and filled with water. Replaced bad evaporator panel, added extra heater and replaced thermistor. Steamed and cleaned everything out. Defrosts great now. Added new drain tubes."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Andover, MN 55304
Matt
Job Details: 01/27/2022
"Customer complaint is, FF IS AT 50 DEGREES, FREEZER IS FINE. Inspected and tested. FF compartment is at 40F drawer is 32F and freezer is 0F. Took apart FF evaporator cover and evaporator looks good and fan is running. Theres no stored errors and everything else test good. Put it on power cool while I looked at the garbage compactor and it cooled down below 30F nicely. Refrigerator is testing normal and Im not finding anything wrong."
We serviced a
KENMORE REFRIGERATOR
Model 106.5178341
Near Elk River, MN 55330
Matt
Job Details: 01/27/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker starts to cycle but then looses power. I have power at the connector down by the hinge. All the wiring that I can see is good. The problem has to be with the wiring in the door. The only fix would be to replace the door. . ; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Maple Grove, MN 55311
Seth
Job Details: 01/27/2022
"E:15 error again. Unit was not accessible, custom molding in front of inspection cover I am unable to uninstall the unit and diagnose. I spoke with the home owner he understands the ins and outs of the E:15 error and I left him some pointers if issue continues until he deals with the custom molding."
We serviced a
KENMORE REFRIGERATOR
Model 25374223701
Near Minneapolis, MN 55447
Seth
Job Details: 01/27/2022
"Refrigerator and freezer above temperature. Upon arrival and inspection I found moderate ice buildup at the back of the cavity in the freezer. I pulled apart the unit to look at evaporator and found it 1/4 frosted up the rest was bare metal. There was a giant crack in the back cover letting a lot of moisture in causing the water droplets that were frozen all throughout the freezer. I Advised the customerthis unit has a failing sealed system."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Wayzata, MN 55391
Seth
Job Details: 01/27/2022
Unresponsive and door is locked with a load in the tub. I opened the door and inspected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 01/27/2022
Water not dispensing. Replaced leaking water valve and the customer left fridge off for 8 hours so the line could un freeze. Dispenses great now and no leaks.
We serviced a
KENMORE DRYER- GAS
Model 11072062100
Near Minneapolis, MN 55430
Nate
Job Details: 01/27/2022
"Door switch is broken. Replaced, works great now.; used 1 W10820036 (DOOR SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minnetonka, MN 55345
Phillip
Job Details: 01/27/2022
The panel is dead. I get 120 at the main board. Im ordering the main board from Dey. ; ordrd 1 5304512731 (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Elk River, MN 55330
Matt
Job Details: 01/27/2022
"Customer complaint is, LEAKS. Inspected and tested. Found the back of the tub has a crack in it. Looks like its probably been there since it was installed. Theres mold on the wall and insulation. Also the floor is bubbling up. "
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Chanhassen, MN 55317
Phillip
Job Details: 01/27/2022
The ice maker is not making ice. I removed the bin and ice maker. The ice maker has ice in it. I ran the ice maker test. The ice maker dumped the ice and filled with water. From I can tell it needs a new ice maker. I ordered the ice maker 243297613 from Sundberg. ; ordrd 1 243297613 (Ice maker)
We serviced a
KENMORE WASHER FRONT LOA
Model 79641028900
Near Chanhassen, MN 55317
Phillip
Job Details: 01/27/2022
The washer would not drain. I found the drain pump impeller was stripped. I replaced the drain pump motor and tested. Everything was good. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
AMANA DRYER- ELECTRIC
Model NED4655EW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/27/2022
The drum would not spin. I found the belt was broken. The rear rollers were stuck. I replaced the belt and rollers with the dryer repair kit. Tested good. The air flow is poor. I advised the tenant not to use the dryer and I told the owner to have it cleaned asap. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Saint Michael, MN 55376
Phillip
Job Details: 01/27/2022
The drain hose that connects to a extension hose is cracked. I replaced the drain hose that connects to the dishwasher. Tough install but I was able to get in and out and leveled well. ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Minneapolis, MN 55420
Delton
Job Details: 01/26/2022
Found that leaking from Diverter. Tried new seal but still leaking. Customer approved estimate for new sump. Ordering part and rescheduling.; ordrd 1 Wpw1065057 (Sump/motor assembly)
We serviced a
KENMORE WASHER TOP LOAD
Model 11021302013
Near Bloomington, MN 55431
Delton
Job Details: 01/26/2022
"Replaced actuator, tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE WASHER TOP LOAD
Model WSLP1500H2WW
Near St. Louis Park, MN 55416
Delton
Job Details: 01/26/2022
"Customer had taken off drain trap to try and find something stuck and cap wasnt all the way back in and leaked on floor before i got here.Found that there was a Bobby pin stuck in drain pump. I removed debris, tested and washer now fills, agitates, drains and spins. Washer is working good."
We serviced a
GE MICROWAVE
Model HVM1540LN1CS
Near Minneapolis, MN 55407
Nate
Job Details: 01/26/2022
"Not running. Clock ticks down. Found a bad microswitch. Replaced, runs and heats great. Also saw latch is worn in a spot. Quoted for latch and theyd like me to come back and install. Will need to collect 85 after I install it. ; used 1 MICRO8 (1/4' MICROSWITCH) from stock, ordrd 1 WB06X10676 (Latch)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Minneapolis, MN 55406
Phillip
Job Details: 01/26/2022
Water leaking from the fill valve. I replaced the fill valve and tested. No leaks and works good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Coon Rapids, MN 55433
Matt
Job Details: 01/26/2022
"Customer complaint is, LEAKS. Inspected and tested. The door latch broke when I opened the door, the bottom spray nozzle is melted. Water pressure seems to be weak. Im not exactly sure whats going on here. I recommended that we try replacing the spray nozzles first and then if that doesnt fix it we will have to replace the circulation pump. "
We serviced a
BOSCH DISHWASHER
Model SHX46A05UC/33
Near Minneapolis, MN 55424
Delton
Job Details: 01/26/2022
Dishwasher not draining. Found that the there was a piece of broke glass that jammed drain pump. Cleaned out drain pump and drain pump is now running but then found that the water line and drain line are frozen. I took off kick plate and informed customer to put fan or small space heater and blow air underneath cabinet to thaw out water line. Once thawed dishwasher should work good.Electrical issue is normal. I explained that on this model once the cycle starts you cannot change even if you shut off the dishwasher will resume where it left off. I explained that the cycle needs to be canceled and dishwasher will drain be ready to start a new cycle and then you can change settings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Chaska, MN 55318
Phillip
Job Details: 01/26/2022
The freezer section was not cooling well and same with the fresh food section. The customer said since I was hear last and defrosted the evaporator it is cooling better. I replaced the main board and turned the ice maker back on. I ran through the ice maker test and put into a long defrost. Advised the customer to give 48 hours to by get back to normal. I put I to test mode and ran the ice maker test 57 and it passed. I the. Ran the fill test and the ice maker filled. I ran the defrost test 6 and the bimetal test showed 1 indicating the bimetal is closed. I then moved to a 8 hour run defrost and then put I into a long defrost. I started to defrost after I took it out of test mode. The customer had the ice maker turned to off when I arrived . I turned the ice maker back to on. I did not use the fan motor.
We serviced a
FRIGIDAIRE VENT HOOD
Model F30WC19E
Near Minneapolis, MN 55445
Seth
Job Details: 01/26/2022
"I did all communication in Spanish, Fan not working. The motor had failed it is only sold in an assembly 5304452360.
We serviced a
GE REFRIGERATOR
Model ZIC360NXCLH
Near Maple Grove, MN 55369
Seth
Job Details: 01/26/2022
Leaking water. I could not duplicate the issue. The drawer rails were bad I quoted the LH side. Customer will reach out if he wants to move foreword
We serviced a
GE RANGE- GAS
Model PGP953SET2SS
Near Maple Grove, MN 55311
Seth
Job Details: 01/26/2022
RF burner not lighting. I cleaned the burner and tested the cook top. It is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/26/2022
"Last visit we did make sure it dispenses water and the auger was working. Customer said it just stopped working. I tried the water dispenser and it did not dispense water. There was some ice in the bucket, about half full. I pulled the fridge out. The blue water line may have been pinched under the rear rollers. I zipped ties the line up high to try and keep it off the floor. The water dispenser is working good now. I tried it several times after I pushed it back in."
We serviced a
GE WASHER TOP LOAD
Model GCWN3000M0WS
Near Maple Grove, MN 55311
Seth
Job Details: 01/26/2022
Cant select wash options. Timer had broke loose of the user interface cowling. I talked with customer they were OK with me securing via cable tie. I was able to secure the timer and re-install the knobs. I tested and it worked as designed.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Blaine, MN 55434
Matt
Job Details: 01/26/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Found the compressor, condenser fan and evaporator fan are all running, but no frost on evaporator. Sealed system has failed. Advised customer to call Lowes and request a different company for sealed system work."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Eden Prairie, MN 55346
Phillip
Job Details: 01/26/2022
The dishwasher does not fill with water. I removed the door and found one of the fill valve brown wires broken from the connector to the board. I was unable to hook the wire back up so it needs a new harness. Ordered the harness W11095001 from Dey. ; ordrd 1 W11095001 (Harness)
We serviced a
FRIGIDAIRE STACKED WASHER
Model n/a
Near Rogers, MN 55374
Seth
Job Details: 01/26/2022
Customer complains the washing machine leaks during operation. Upon arrival and inspection I found the fill hose had a pinhole leak from rubbing on the struts. Part is on order; ordrd 1 5304508358 (Fill hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 01/26/2022
"Customer said the dishes use to come out hot and it was hot inside, now it does not feel that way. I put into a diagnostic mode and there were no saved error codes. In went right into all the test. When it got to the heating test the heater came on and was drawing 7 amps. I then put into a normal wash cycle and the heater came on about 10 min later. If the issue continues please send out a optical sensor and a control board. Control board-W11305297Optical sensor-W11084121"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Burnsville, MN 55337
Nate
Job Details: 01/26/2022
"Has been off for 13 hours, everything completely iced up still. Cant do repair today. Will come back tomorrow to do repairs. Left parts at customers house.; schdld next appmnt for 1/26 WED AM"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Burnsville, MN 55337
Nate
Job Details: 01/26/2022
"Replaced bad rusty transmission. Runs great now, but wash plate broke while removing it. DW is placing wash plate on will call. I will either pick it up today or tomorrow and return to install plate."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4950HW1
Near Apple Valley, MN 55124
Nate
Job Details: 01/26/2022
"Washer controls were going haywire last time I was here. Replaced the bad control board today, it runs great now. Ran it through calibration, automatic test mode, manual test mode, drain and spin, and quick wash. Runs great now."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Ramsey, MN 55303
Matt
Job Details: 01/26/2022
"Customer complaint is, NORMAL LIGHT IS FLASHING. Inspected and tested. Found the water fill valve is cracked and leaking. Quoted customer $270. to install new valve. Valve is not in stock. Customer wants to do the repair if we can find the valve. Part number DD81-02265A. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near Elk River, MN 55330
Matt
Job Details: 01/26/2022
"Customer complaint is, WONT DRAIN AT FINAL CYCLE- NOT COMPLETING EACH CYCLE CORRECTLY EITHER. Inspected and tested. Found a coin wedged between the drum and agitator. Also the cold water solenoid has failed. Everything else tested good in test mode. Quoted customer to install new valve. Customer approved repairs. Part on order. ; ordrd 1 W11038689 (Valve)"
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6500EV/A301
Near Otsego, MN 55330
Matt
Job Details: 01/26/2022
"Customer complaint is, SCREECHING NOISE DURING USE. Inspected and tested. This dryer is in rough shape. The felt on the front of the drum is wore off causing the drum to put a hole in the front bulkhead. Dryer would need a new drum, bulkhead and all 4 rollers. Customer is going to replace the dryer."
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Saint Michael, MN 55376
Matt
Job Details: 01/26/2022
"Customer complaint is, SUPER LOUD DURING SPIN. Inspected and tested. Tested washer in a high spin empty and it sounds great. Ran a speed wash with a load of towels and it was working perfectly. Shocks and springs are good. Washer did rock a little when I pushed on it. I adjusted the front left foot. Washer is operating normal."
We serviced a
KENMORE REFRIGERATOR
Model 795.7315761
Near Albertville, MN 55301
Matt
Job Details: 01/26/2022
"Customer complaint is, NOT MAKING ICE. Inspected and tested. Found the temperature in the ice room is only 22F. Freezer temperature is only 17F. I took apart the evaporator cover and theres only heavy frost on the first 18in. Sealed system has failed. Customer has already had the compressor replaced once and theyve come out to recharge system once sense then. Customer is going to replace the refrigerator."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BS2
Near Plymouth, MN 55442
Matt
Job Details: 01/25/2022
"Customer complaint is, STOVE TOP WORKS-NOT HEATING AT ALL. Inspected and tested. Found the bake ignitor has failed. Installed new ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Eagan, MN 55122
Delton
Job Details: 01/25/2022
"Found that the drain tube was clogged and frozen over. Customer approved estimate for new drain tube. Defrosted and replaced drain tube, tested and is draining correctly and no longer leaking. Refrigerator is working good.; used 1 W10619951 (EVAP P TRAP) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS9B
Near Minneapolis, MN 55406
Nate
Job Details: 01/25/2022
"Not running, has had issues with it over frosting on evaporator. Turned it on, and after 0 minutes only 3/4 frosted over. Has a sealed system issue. Was going to possibly replace the timer but after seeing how it doesnt frost over, showed customer the issue, they will get it replaced."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV56H9100GW/A2
Near Minneapolis, MN 55436
Nate
Job Details: 01/25/2022
"Drum is broken. Replaced broken drum, runs great now. Bushings might be a little worn down near motor. Tightened and adjusted clamp on bushings. Customer will call to make payment."
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Minneapolis, MN 55404
Nate
Job Details: 01/25/2022
"Replaced broken cable and the other cable which was frayed, and the springs. Remounted dishwasher better. Works great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSS
Near Robbinsdale, MN 55422
Nate
Job Details: 01/25/2022
"Icemaker not making ice. Found a bad Icemaker. Replaced, cycled it, filled fully with water. Works great now."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9470WL01
Near Maple Grove, MN 55369
Nate
Job Details: 01/25/2022
"Not draining well. Found some masks, pen, change, and rubber granules in filter area. Cleaned that out, flushed water through, ran it again, cleaned filter out, drains great now."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS2
Near Plymouth, MN 55442
Matt
Job Details: 01/25/2022
"Customer complaint is, NO HEAT- WONT RECOGNIZE IF DOOR IS SHUT-DOOR ERROR. Inspected and tested. Found the door switches have failed. Installed 2 new door switch interlocks and 3 door switches. Tested microwave and its working great. Microwave is now fixed. ; used 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eden Prairie, MN 55346
Phillip
Job Details: 01/25/2022
The tenant told me that the ice maker only made one batch of ice. He said he put the arm up and down but it made no difference still only made one batch of ice. I found the arm was down and ice in the mold. I held the door switch in but the ice maker never cycled. I found the arm was getting g stuck up and not able to fall down all the way. . I replaced the ice maker and made sure mow the on/off arm can move up and down freely.
We serviced a
KENMORE DRYER- GAS
Model 1107-894-2891
Near Minneapolis, MN 55438
Phillip
Job Details: 01/25/2022
The dryer does not heat at all. After testing I found the thermal fuse was bad. I replaced the fuse. I removed lint build up from the dryer blower housing and from the back of the duct elbow. The air flow is good and the dryer heats good now. ; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Minnetonka, MN 55345
Phillip
Job Details: 01/25/2022
The latch strike on the door is broken off and stuck inside the door lock assembly. I tried to get it out but I was unable to. It needs a door lock assembly and door latch strike. I ordered the door lock from Dey and latch from Sundberg. ; ordrd 1 5304505088 (Latch) and 1 5304514774 (Door lock)
We serviced a
AMANA REFRIGERATOR
Model DRS2660BW
Near Minneapolis, MN 55427
Seth
Job Details: 01/25/2022
Refrigerator not freezing in either section. Sealed system issue
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8604AAE
Near Burnsville, MN 55337
Delton
Job Details: 01/25/2022
"Found that transmission locked up and also burned out motor. Took off belts and motor still just hums. Needs motor, transmission, bearing. Due to parts costs/parts availability not worth it to repair. Motor 12002353; transmission 206707; bearing 6-2040130;; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 11021302013
Near Bloomington, MN 55431
Delton
Job Details: 01/25/2022
Found that actuator is bad and not switching and not sensing tub rotation. Ordering parts and rescheduling.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Minneapolis, MN 55437
Delton
Job Details: 01/25/2022
"Replaced lid lock and actuator, tested and washer, filled, agitates, drains and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock, pckd up 1 W10404050 (Lid lock)"
We serviced a
KENMORE RANGE- GAS
Model 790.7748381
Near Apple Valley, MN 55124
Delton
Job Details: 01/25/2022
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Minneapolis, MN 55428
Matt
Job Details: 01/25/2022
"Customer complaint is, Customer complaint is, BURNT SMELL WHEN USING IT AND NOW LOUD HUMMING NOISE WHEN IN USE BUT UNIT STILL HEATS. Inspected and tested. Found the fan blade is melted. Quoted customer to install new magnetron, fan motor, fan blade and nut. Customer approved repairs. Installed new magnetron, fan blade and nut. I did not need the fan motor. Tested microwave and its working great. Microwave is now fixed."
We serviced a
LG RANGE- ELECTRIC
Model LRE3061ST/00
Near Otsego, MN 55330
Matt
Job Details: 01/25/2022
"Customer complaint is, CONVECTION FAN QUIT WORKING. Inspected and tested. Found the convection fan motor has failed. Quoted customer to install new motor. Customer approved repairs. Installed new convection fan motor and tested. Convection fan is working great. Oven is now fixed."
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6200EZ/A301
Near Otsego, MN 55330
Matt
Job Details: 01/25/2022
"Customer complaint is, DRUM WAS SQUEAKING COUPLE DAYS AGO NOW IT STILL HAS POWER BUT WONT START. Inspected and tested. Found the idler pulley has failed and fallen off. Also the door is falling off. Quoted customer to install new idler pulley and reattach the door. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Reattached door and tested. Dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW6630HW0
Near Osseo, MN 55311
Seth
Job Details: 01/25/2022
Not starting. Failed latch stored errors confirm the issue. Parts on order; ordrd 1 W11316250 (Latch)
We serviced a
MAYTAG DRYER- GAS
Model MGDE300VW1
Near Buffalo, MN 55313
Seth
Job Details: 01/25/2022
Customer complains that on center Drive unit does not dry. I checked the physical moisture sensor and wiring to it and it worked perfectly. The control board is feeling during sensor options. I watch freight cycles and unit adjusted time as usual on centigrade. I had a conversation with customer turn it on time drive and it was automatically defaulted to air dry. I just need to high heat and watch another seven cycles. The heat is working perfectly. I advise and quoted a replacement of the control board. They will let us know if they want to fix it.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9150PW0
Near Mound, MN 55364
Phillip
Job Details: 01/25/2022
Complaint was washer drains slow and getting error F2. I found the washer was full of water. I drained the water out and removed the filter trap. I found the filter trap had a sock stuck inside. After running the drain pump I found it was noisy. I removed the pump motor and I found the impeller was stripping off. I replaced the drain pump and tested operation. It drains good and sounds better. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522BRXFD
Near Minneapolis, MN 55410
Phillip
Job Details: 01/24/2022
"We put in a new control board, heater and sensor in. Heater did ohms out open and was bad. There was frost build up On evaporator. We did steam the evaporator. Then we Reassembled. Now everything was working wellWill take up to 24 hours to get back to normal temperatures"
We serviced a
KENMORE REFRIGERATOR
Model 59672383411
Near Kimball, MN 55353
Seth
Job Details: 01/24/2022
"Customer complaint is the fridge got warm and was not cooling in fridge or freezer. I pulled the unit out and inspected the control boards and the inverter board and compressor and found it to be running and doing everything as it should. I went into service diagnostic mode and ran the first five tests the thermistors, fan, and compressor all are running as they should. I adjusted the defrost to the default eight hours per whirlpools instructions and could find no issues. designed. I; saved tckt"
We serviced a
DACOR RANGE- GAS
Model EGR30S06CH
Near Minneapolis, MN 55436
Phillip
Job Details: 01/24/2022
Replaced control board and spark module. Last time we replaced the igniter. Everything is working great. Oven got up to 350 and the burners light up right away and no nuisance of extra sparking. All is well
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Ramsey, MN 55303
Matt
Job Details: 01/24/2022
"Customer complaint is, SAYS EVERY LOAD IS UNEVEN. Inspected and tested. Found one of the suspension rods is broken. Installed 4 new suspension rods and tested. Washer is working great. Washer is now fixed. Customer has really low water pressure and its taking longer to fill the washer than normal, so its adding a lot of time to complete a cycle."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ8858JQ1
Near Oak Grove, MN 55303
Matt
Job Details: 01/24/2022
"Customer complaint is, TAKING 2 CYCLES TO DRY A LOAD. Inspected and tested. Dryer got to hot when I tested it and I shut it off at 260F. Airflow on outside of house is 11mph and back of dryer its 27mph. Heat is cycling between 210F and 115F with vent disconnected. Dryer is operating normal. The problem is with the vent. Showed customer this and let them know that the vent needs to be cleaned. Advised them to not use it until they address the venting issue."
We serviced a
GE DISHWASHER
Model GSD3430Z01WW
Near Minneapolis, MN 55436
Phillip
Job Details: 01/24/2022
Customer said it was leaking and full of suds. Open door and had sud all on the bottom ran unit and open door during cycle and was full of suds. No leaks underneath. Run unit and drained a few time to clear out the suds. Now running properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Minneapolis, MN 55428
Seth
Job Details: 01/24/2022
Customer complains that randomly the microwave makes a beeping noise. Upon arrival and inspection we put it in service test mode and there were four stored errors. Three of the errors had to do with the Internet and connecting to it and they totaled over 170 times of occurrence. There was a stuck key error as well but we could not duplicate that error. We tried doing what we could on site to get it to connect and disconnect and ultimately we asked the customer to leave it disconnected from the Internet and see if it stops making the beeping sound. order the microwave door; saved tckt
We serviced a
GE MICROWAVE
Model JVM6175YK2FS
Near Minneapolis, MN 55448
Seth
Job Details: 01/24/2022
"The turn table wont work, it has done a bunch of strange electrical things. Failed wiring to the turn table motor. I replaced it and tested. The microwave is now fixed.; pckd up 1 1321 (Msc electrical supply)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7800201
Near Maple Grove, MN 55369
Seth
Job Details: 01/24/2022
"Ot drying, 100% blocked dryer vent. Customer cleaned the trap and I cleaned the unit . The dryer cycled perfect. The dryer is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KGRT607HBS5
Near Saint Michael, MN 55376
Seth
Job Details: 01/24/2022
I replaced the failed ignitor and re-attached it was laying in the bottom of the pan. I installed the new ignitor correctly and tested the range. It is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 01/24/2022
"Found that igniter is bad. Replaced igniter, tested and oven heats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/24/2022
On arrival dishwasher drain pump was making loud noise when running. Removed drain pump and found that a plug for the mounting side cover the dishwasher was inside and damaged the drain pimpled. Replaced drain pump and everything is working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399PF2A
Near Excelsior, MN 55331
Phillip
Job Details: 01/24/2022
Replace ice maker and cycle the ice maker everything was operating does need water filter to be replaced. Advise to replace water filter. It was clogged up with hard water.
We serviced a
LG WASHER TOP LOAD
Model WT5070CW
Near Minneapolis, MN 55417
Nate
Job Details: 01/24/2022
"It was leaking and not draining out. Took apart drain pump, its clean and works well. Found a leak from back. Pressure line had disconnected. I cleaned off where it connects. Applied red glue. Tested and no leaks, and senses pressure correctly. Told customer to wait a few hours before using just to let glue set."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Minneapolis, MN 55408
Nate
Job Details: 01/24/2022
Sparks when you turn on power to it. Replaced bad latch and connectors to latch. Also ordered new spray arm for another dishwasher there that had a bad spray arm. .; pckd up 1 5304506660 (Spray arm) and 1 5304516818 (Latch)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLW317TIW1
Near Plymouth, MN 55446
Nate
Job Details: 01/24/2022
"Not draining. Took apart washer, including drain pump. Found a mask inside the drain pump. Cleaned the mask out, now the impeller can spin. Ran through diagnostics and then a rinse and spin.drains great now. Washer is in great shape."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC278KWH0
Near Minneapolis, MN 55419
Delton
Job Details: 01/24/2022
"Found that the door lock motor is stuck and wont release. I was manually able to push it back and reset it with pounding on a screwdriver so it now will turn on and heat but wont be able to use self clean. Door lock part is No longer available .; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model pfe29psdass
Near Minneapolis, MN 55416
Delton
Job Details: 01/24/2022
"Found that the compressor inverter board is bad and compressor is not running. Customer approved estimate. Replaced inverter board, tested and compressor turns on and is running. Refrigerator is cooling and working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Minneapolis, MN 55437
Delton
Job Details: 01/24/2022
Found that lid lock wont activate to advance cycle. Also getting basket speed error. Ordering lid lock and actuator and rescheduling.; schdld next appmnt for 1/25 TUE !
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, DRUM SHAKES A LOT AND EOC CLOTHES ARE SOAKING WET. Inspected and tested. Found the tub hub retainer was stripped because the gear case shaft is corroded. Needs a new gear case and hub retainer. ."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A304
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, HE ERROR CODE. Inspected and tested. Found the heating element is sagging and shorting to the canister and the heater relay on the board has failed. "
We serviced a
LG DRYER- ELECTRIC
Model DLGX3361W
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, NOT HEATING CORRECTLY, HEAVY DUTY SET TO HIGH TO DRY THEN IT DIDNT DRY CORRECTLY. Customer is not getting good drying results using the sensor cycles. I tested dryer on timed dry high heat and it was cycling between 240F and 100F consistently for over 30 minutes. Air flow on outside of house is 11mph and back of dryer is 24mph. Vent is really long and I dont think shes going to get better airflow on outside of house. Dryer is testing good. I think the issue is just with sensor drying. Recommended customer try using timed dry and see if she gets a better result."
We serviced a
MAYTAG WASHER FRONT LOA
Model MVWX655DW0
Near Otsego, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Needs a new pump. Installed new drain pump and tested. Washer is working great. Washer is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MGDB400VQ0
Near Maple Grove, MN 55369
Matt
Job Details: 01/21/2022
"Customer complaint is, CLOTHES ARE REALLY HOT EOC AND SCREECHING SOUND. Inspected and tested. Found the idler pulley was starting to wear and lots of lent in the blower housing. Everything else looks good. Quoted customer to install new idler pulley and vacuum out inside of dryer. Customer approved repair. Installed new idler pulley and cleaned out inside of dryer. Tested dryer and it sounds great and heat is cycling between 230F and 130F. Dryer is now fixed. ; used 1 WPW10547292 (IDLER PULLEY) from stock"
We serviced a
LG MICROWAVE
Model LMV1813ST/02
Near Minneapolis, MN 55427
Phillip
Job Details: 01/21/2022
Microwave not heating replaced magnetron and everything is heating well. ; used 1 4150019905 (MAGNETRON) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.8112231
Near Blaine, MN 55434
Matt
Job Details: 01/21/2022
"Customer complaint is, NOT HEATING UP. Inspected and tested. Found the heating element has failed and the blower wheel is cracked. Installed new heating element and blower wheel housing. Tested dryer and its working great. Dryer is now fixed. ; used 1 131775600 (BLOWER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV48H7400GW/A2
Near Apple Valley, MN 55124
Delton
Job Details: 01/21/2022
"Found that idler wheel locked up and broke off. Customer approved estimate. Replaced idler wheel, tested and dryer is tumbling, heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
GE REFRIGERATOR
Model GSS22WGMBWW
Near Burnsville, MN 55337
Delton
Job Details: 01/21/2022
Found that the water valve is leaking along with water line and ice maker lines are cracked and leaks. Water valve split so it is leaking continuously and then leaking through the floor where the waterline comes up through the floor and into basement ceiling damaging it.I shut off water valve to the fridge and leaking stopped. Customer declined estimate since he doesnt use the ice or water on his fridge. I left water valve to the fridge shut off and informed customer.
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT5910AAW
Near Minneapolis, MN 55410
Delton
Job Details: 01/21/2022
"Found that transmission is locked up for agitate, causing the motor to run and burn out the belt. Also drain pump leaking little bit. Due to costs/availability of parts/repair not worth it to fix. Call into autho.Transmission 6-2097750; pump WP6-2022030; belt kit 12112425; bearing 211130; bearing kit 6-2040130; bearing Y200720 NLA; saved tckt , states that autho needed"
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS05
Near Eden Prairie, MN 55347
Delton
Job Details: 01/21/2022
Customer stated that she was cleaning the cooktop and knobs and during that the range would have random ticking as if trying to ignite but when she tried to start burners it would not ignite and wasnt sure if she smelled gas because it didnt ignite or if there was gas leak.I turned on gas and did not smell any gas leak. I tested all burners and they ignited and did not experience random ticking from igniters.I explained that it was most likely due to moisture got into electronics causing the random ticking.I informed that until its dried out it might still make random ticking and if it continues past few days to call us back. All burners are working good as Im here.