We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Eagan, MN 55122
Nate
Job Details: 11/20/2023
"Dishwasher just chirps but doesnt run. Found the main board is dead. Replaced board, runs great now.
We serviced a
GE MICROWAVE
Model PEB7227SL1DD
Near Inver Grove Heights, MN 55077
Nate
Job Details: 11/20/2023
"Sometimes the open button feels a little spongy. Took microwave out from wall and took cabinet off it and accessed the latch. There was a tiny part in the top of the latch worn down a bit. Customer really hoped I could adjust it today. Adjusted it, and now its a more solid connection and the button feels better when you press it in.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSGIAA
Near Minneapolis, MN 55406
Nate
Job Details: 11/20/2023
"Iced over behind evaporation panel. Iced up down drain. Needed drain kit and temp sensor. Steamed everything out, confirmed that it drains great now. Installed new drain kit and temp sensor. Told tenant to give it 24 hours to get totally down to temp. Also, Icemaker cycles but needs copper waterline to water valve fixed. End got clipped and crimped on waterline.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Fridley, MN 55421
Phillip
Job Details: 11/20/2023
The issue was frost and ice build up was in the freezer and the fresh food section is not cooling. This is a single evaporator unit so all the cold air comes from the freezer. I found ice on the bottom floor and the defrost drain was plugged up. There was not big frost build up just the ice. We cleared all the ice and put the freezer back together. The door shuts good and the fans work.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Saint Paul, MN 55102
Nate
Job Details: 11/20/2023
"Oven doesnt heat. Works for broil. Also one handle for cook top is loose. I used special glue for the shaft. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 400 within 10 minutes.
We serviced a
GE DRYER
Model GTDP280ED0WW
Near Minneapolis, MN 55422
Phillip
Job Details: 11/20/2023
The motor turns but the drum does not tumble. I found the front glides are worn down and the belt is broken. We quoted for the repair then replaced the front bearing kit with the belt. Its working good now. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS00
Near Roseville, MN 55113
Nate
Job Details: 11/20/2023
Compressor not running and freezer was warm the other day. Found a bad start relay: replaced it with the PRO41 and compressor started right up. Was just humming and clicking before. Told customer 24 hours to get down to temp. Turned Icemaker back on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Minneapolis, MN 55443
Phillip
Job Details: 11/20/2023
"The complaint is the fresh food section is warm and the freezer is warmer than it should be. The freezer section was in the 20s and the fresh food was in the upper 50s. I pulled the evaporator cover off. The freezer evaporator had only partial frost pattern. The fan was working good. We pulled the fridge out and removed the rear cover. I found a valve was o. The compressor low side and the filter drier has been replaced with one that has a valve. So this unit has already had sealed system work done. I put my gauges on the system. The low side was in a 15 inch vacuum and the high side was around 100 psi. I added nitrogen and got the pressure up to 200 psi. We soaped up the evaporator and all the joints. We found no leaks with the soap bubbles and found no leaks with the gas leak detector. The leak could be the evaporator and its real small of in the cabinet some where and its a very small leak. The customer has lived there for 9 years and doesnt recall and work done to it before. If we want to try a repair I would recommend the compressor and the evaporator. Compressor kit W10309994Evaporator WP2188823; snapped 3 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model DW40.2
Near Victoria, MN 55386
Adam
Job Details: 11/20/2023
"Customers complaint tripping the breaker. Breaker has gfi in it. Went to asko tech site. Shows a bulletin about no power. But nothing for randomly tripping breaker. Customer said seams like the end of the cycle. Doesnt seam to drain or dry. Put in service mode. No errors. Put unit in test mode. Went through all the functions. Never tripped. I did find unit never heating. Disassembled the front to get to board. Tested heater from board 12.2 ohms which is good. How its positioned cant test for voltage while running. 692013 board not showing anything available and doesnt give price. E planned to customer There is always a chance its the gfi but is looking like a bad board. Please source and quote ; snapped 2 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Eden Prairie, MN 55347
Adam
Job Details: 11/20/2023
"Pulled unit out. Disassembled. Installed new motor. Once installed reassembled enough to test. Let unit run for 10 minutes no leaks. Reassembled and installed. Tested again for 10 minutes no leaks and working properly. Installed to where it was last time. Unit is working great. Hook up SmartHQ no errors. ; saved tckt , states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Eden Prairie, MN 55347
Adam
Job Details: 11/20/2023
"Customers complaint , NOT COOLING .. FREEZER IS MELTING. On arrival customer wasnt home. Fridge was unplugged. Used the protective pad to pull fridge. Plugged unit in. Went through test mood. Everything seams to be working properly besides the compressor. Compressor wont turn on. Check if I was getting voltage. Getting 120v to the inverter. Checked windings on compressor all in spec. Will need new inverter. Called and left voicemail for customer went over diagnosis and estimate. Attached is estimate and a photo of it paying by check. ; saved tckt"
We serviced a
LG DISHWASHER
Model LDF7774WW
Near Minneapolis, MN 55426
Adam
Job Details: 11/20/2023
Customers complaint is dishwasher leaking. Customer had toe kick off. He thought it was from drain hose. Inspected then tested. Found the hose where it hooks up to the pump. Its separating. Needs a new hose. Quoted blue book. Ordered and rescheduled. ; ordrng 1 AEM69493808 (DRAIN HOSE)
We serviced a
LG WASHER
Model WM2501HVA
Near Minneapolis, MN 55416
Phillip
Job Details: 11/20/2023
We started the washer in a drain cycle. The washer started to drain right away. I could smell burning from the washer. We removed the top and found the filter board is shorting and smoke was coming up from the board. I quoted for the repair and will order the part. ; schdld next appmnt for 11/22 WED !
We serviced a
SAMSUNG RANGE
Model NE63A6311SS/AA
Near Otsego, MN 55301
Matt
Job Details: 11/17/2023
"Customer complaint is, DISPLAY SHOWING BADLINE. Customer had already scratched the floor by pulling the range out. Inspected and tested. I pulled range out and found the outlet only has 120V, not 240V. The problem is with the outlet. I advised customer to call a electrician."
We serviced a
FRIGIDAIRE DISHWASHER
Model TH41250942
Near Hanover, MN 55341
Phillip
Job Details: 11/17/2023
Customer complaint is the unit is not working. Cycled tested several times found the customer was not pushing the door closed hard enough.
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113YW01
Near Maple Grove, MN 55311
Phillip
Job Details: 11/17/2023
The dryer had a little vibration to it. We took it apart and found the rear rollers were not spinning free. We removed the rollers and oiled them. Now they spin free. All is good on the dryer. I shortened the dryer duct.
We serviced a
SUBZERO++ REF BUILT IN++
Model 590
Near Minneapolis, MN 55441
Nate
Job Details: 11/17/2023
Installed bypass kit and vacuumed and cleaned out coils: cooling nicely now.
We serviced a
WHIRLPOOL WASHER
Model WFW8500SR00
Near Minneapolis, MN 55436
Nate
Job Details: 11/17/2023
"Washer has only been partially working on a couple settings. The soak cycle and the rinse and spin, although rinse and spin gets stuck. Part way through they have to then shut it off and put it on drain and spin after a few minutes. I found the hot water line to the washer was twisted, not allowing hot water into the washer. Unkinked it and it ran through an entire rinse and spin cycle. Checked in service mode and only two errors. Water inlet error and main PCB error. Attached quoted. 18 year old front load washer. Quoted for PCB and said it they still have issues then it would be the PCB. But they would just replace. Working great now though."
We serviced a
GE DRYER
Model GTD65EBSJ4WS
Near Minneapolis, MN 55424
Nate
Job Details: 11/17/2023
Dryer has been making a scraping sound. Found some debris stuck above bearing on front. Also a missing glide. Greased up bearing. Runs nice and quiet.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Minneapolis, MN 55407
Nate
Job Details: 11/17/2023
"Taking a long time to pre heat, and also they have to set the temperature higher than the desired temp. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 350 within 5 minutes.
We serviced a
LG WASHER STACKED++
Model WKE100HVA
Near Eden Prairie, MN 55346
Adam
Job Details: 11/17/2023
Installed door bellow from last diagnosis. Also tenant has continued to use it and was in use and leaking on the floor. They are using to much soap. See photos. Explained to the tenant about the correct amount of soap and using extra rinse. Ran unit multiple times to test for leaks and to remove suds. Ran unit total for 25 minutes filling and draining tumbling spinning.
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Minneapolis, MN 55404
Nate
Job Details: 11/17/2023
"Ran washer twice on a rinse and spin, ran great both times. Doesnt sound abnormal or bad. Runs great. Nothing to fix. Tenant understands."
We serviced a
LG REFRIGERATOR
Model LRMDC2306S/01
Near Oak Grove, MN 55011
Matt
Job Details: 11/17/2023
"Customer complaint is, CRAFT ICEMAKER MADE A BLOB OF ICE AND NOW DOESNT WORK. LG updated the part number. Installed new craft ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Albertville, MN 55301
Matt
Job Details: 11/17/2023
"Customer complaint is, E15 ERROR. Inspected and tested. Customer had dishwasher running when I got here. I opened the door and its full of suds. I dumped some milk in dishwasher and ran it for about 5 minutes and then opened the door and there almost gone. I showed this to the customer and advised on running a cleaner through the dishwasher and checking for suds if this happens again."
We serviced a
KITCHENAID WALL OVEN++
Model KEHC309JSS05
Near Wayzata, MN 55391
Adam
Job Details: 11/17/2023
Customers complaint door slams down. Also light bulb out. To do both jobs micro has to pulled out a little. The oven stays in the wall. Disassembled replaced rods and bulb which is done from the top of microwave. No way for a customer to replace. Once installed tested. Everything works. The black rod for the tensioner was broke. Customer does think it should have more resistance. Explained and showed where the old one broke and there is only one way to install and no way to tighten the tension more.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV156DCC
Near Minneapolis, MN 55404
Nate
Job Details: 11/17/2023
Not running. Found bad microswitches. Also made an adjustment to the door since the bottom was out a little bit when the door would close. Showed tenant how to adjust door. Replaced bad microswitches and now it runs great. If it has problem again not running in future I would for sure replace the door. Latches and switches are good now.
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Maple Grove, MN 55311
Phillip
Job Details: 11/17/2023
The sensor switch stem was broken off. We replaced the sensor switch. The old knob was good to still use. The washer tested good.
We serviced a
KENMORE REFRIGERATOR
Model 79571609010
Near Minneapolis, MN 55411
Phillip
Job Details: 11/17/2023
"Customer complaint was the freezer is not cooling. Found there was frost built up, removed the door, drawers, and ice maker. Removed the back cover. Steamed the ice off the condenser and back cover. Suspected the door was left open or not shutting all the way. Informed customer of the issue, customer approved the repair"
We serviced a
LG WASHER
Model WM3900HBA
Near Minneapolis, MN 55448
Phillip
Job Details: 11/17/2023
Cycled unit empty found no issues. Cycled the unit with blankets and clothes found a rattle. Removed the top cover of the unit found the cover for the main control panel was had fallen on top of the tub. The cover had broken tabs. Removed cover informed the customer. Unit is operating correctly at this time.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Maple Grove, MN 55369
Nate
Job Details: 11/17/2023
Replaced bad door latch. Works great now.
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Minneapolis, MN 55443
Phillip
Job Details: 11/17/2023
The customer complies the oven does not maintain the set temp on bake and one time on broil it only heated the one side of a steak. The issue is intermittent. The customer said its been happening more and more recently. I pulled the bake ignitor and tested the current draw. The bake ignitor current draw was over 3 amps. We replaced the bake ignitors. The oven heats to 350.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT22IRSHB3
Near Mound, MN 55364
Adam
Job Details: 11/17/2023
Disassembled unit. Installed new fan from last diagnosis. Once installed tested. Working properly. Reassembled unit and now the fan is operating correctly.
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Plymouth, MN 55442
Nate
Job Details: 11/17/2023
Not cooling. 56 in fz and fresh food section. Pulled fridge out and checked compressor. Compressor running and buzzing. Very tight space. Please let WHE know this has a sealed system issue. ; saved tckt
We serviced a
GE REFRIGERATOR
Model CVE28DP3NBD1
Near Minneapolis, MN 55416
Adam
Job Details: 11/17/2023
Pulled unit out to install inverter from last diagnosis. Hooked up SmartHQ and is now reading something with the three way valve. Compressor still not turning on. Installed new inverter. Turned on unit and the compressor kicked on but sounded terrible. Hooked up gauges now unit is is above a vacuum. Unplugged unit and got equalized pressure was reading almost 2 which indicates a restriction. Drained out the Freon outside properly. Found a restriction in the condenser. Pressured with nitrogen. A bunch of nasty oil and rusty like substance. Got it cleared out the best I could rebrazed then pressurized and found it was restricted again cut out the condenser again. Pressurized and this time wont clear out. Its cut away past the brazes. The debris must have clogged it. Will need a condenser. The customer also mentioned the compressor making really bad noises. It was also so hot it started to warp the inverter. Will need a new condenser. Also will neeed a new compressor. Would recommend also three way valve because of the debris and error code. WR87X32099 condenser WR86X32075 3 way valveWR87X32290 compressor. ; states that autho needed
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US02
Near Otsego, MN 55330
Matt
Job Details: 11/17/2023
I dont have the parts. I rescheduled customer for Monday. Please schedule me 2 hours. ; schdld next appmnt for 11/20 MON !
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Minneapolis, MN 55444
Phillip
Job Details: 11/17/2023
"Customer complaint- the freezer door shuts hard. Removed door, removed the slide and checked found the bearings were worn out. Informed customer, the customer approved the repair ; ordrd 1 W11658403 (Slide)"
We serviced a
WHIRLPOOL DRYER
Model WGD7OHEBWI
Near Minneapolis, MN 55416
Nate
Job Details: 11/16/2023
"Not running. Found a bad belt and a ton of lint in dryer, along with a bad pully and two bad rollers. Vacuumed out all lint. Replaced rollers and cleaned and oiled shafts. Replaced pully and belt. Runs great now
We serviced a
BOSCH DISHWASHER
Model SHS863WD5N/13
Near Eden Prairie, MN 55346
Adam
Job Details: 11/16/2023
Customers complaint unit not draining. Will give E24 for drain error. Verified complaint. Pump sounded ok and was only getting a trickle of water. Removed drain hose to clean out line right at the end of drain hose found a bunch of debris. Cleared out blockage tested now unit is draining properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minneapolis, MN 55410
Nate
Job Details: 11/16/2023
Replaced bad detergent dispenser. Works great now. Old one was broken.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55423
Delton
Job Details: 11/16/2023
"Found that the igniter is weak and not turning on gas to heat oven. Also the mechanism that holds in and springs open the warming drawer, plastic is not locking and there is a service bullitin that it is subbed to a new part. Customer wants the oven igniter replaced but will hold off on the warming drawer lock mechanism.Replaced igniter, tested and oven preheated and is working good.
We serviced a
GE WALL OVEN++
Model JGRP17BEW5BB
Near Minneapolis, MN 55419
Nate
Job Details: 11/16/2023
Ignitor for bake isnt coming on. Replaced bad bake ignitor. Ignites great now. Wall oven.
We serviced a
SAMSUNG DRYER
Model DV41K6500GW/A3
Near Minneapolis, MN 55423
Nate
Job Details: 11/16/2023
"Squealing when it runs. Found a bad idler pully and roller. Installed rollers. Sounds great now though. I cleaned roller shafts and oiled them, and vacuumed out dryer."
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE6234DQ2
Near Rogers, MN 55374
Phillip
Job Details: 11/16/2023
There complaint is the dryer takes a long time to dry. We started the dryer and found it does heat. The air flow test said the air flow is poor. I preformed a heat test and the dryer only heats to 140 and it takes a long time. I disconnected the vent and it gets to 190 and the air flow tested good. Advised the customer the issue is with there dryer duct to the outside. They had the roof redone a few weeks ago. Its possible someone covered the duct hole. I gave the customer a couple numbers to call for duct cleaning.
We serviced a
BOSCH DISHWASHER
Model SHV863WD3N/11
Near Minneapolis, MN 55403
Nate
Job Details: 11/16/2023
"I tested the dishwasher when I got here. Tried a cancel and drain and it drained great. Spoke with customer and theyve been using the same detergent for a long time. Havent switched detergent in a long time. Asked if they used any cleaner in the dishwasher. No, then I asked if they used any dishwasher detergent for hand washing and they said yes. I ran it for a minute and a lot of suds. I put olive oil in the dishwasher and let it circulate and after doing that twice, all the suds are gone now."
We serviced a
MAYTAG DRYER
Model MDG4806AWW
Near Saint Paul, MN 55108
Nate
Job Details: 11/16/2023
"Stops after 20 minutes of running. When I got here from what she described it sounded like theres blockage in the vent. I did a vent cleaning and a ton of lint came out. Redid the vent tape on the vent. Ran it for 20 minutes which is how long it goes before shutting off. Didnt shut off. Everything checks out good now.
We serviced a
SHARP MICROWAVE
Model SMD2470ASYD
Near Roseville, MN 55113
Phillip
Job Details: 11/16/2023
Today I replaced the control panel. All the buttons work and it heats.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Maple Grove, MN 55369
Phillip
Job Details: 11/16/2023
The complaint is when the oven heats for about 10 minutes the fault f3e2 comes up. The fault is for the temperature getting too high. I tested the oven temperature sensor and it reads 1087 at room temperature. I verified the fault code. I replaced the temp sensor and the main control. I started the oven and let heat to 350 for about 15 minutes.
We serviced a
WHIRLPOOL RANGE
Model RF3020XKQ2
Near Minneapolis, MN 55423
Delton
Job Details: 11/16/2023
"Found that bake element is bad (broke in half) maintenance approved estimate. Picked up part, replaced bake element, tested and bake is now heating and working good.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3054TSD
Near Saint Paul, MN 55116
Delton
Job Details: 11/16/2023
"founded the burner tube was not aligned into the gas line adjusted to correct position. After that we tested and it works just fine with no issues .
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Adam
Job Details: 11/16/2023
Installed new valve from last diagnosis. Once installed tested multiple times. Unit is operating properly without leaks. Reassemble reinstalled and mounted as previously installed. Unit sits on uneven flooring from some putting thick wood flooring. Leveled best I can.
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Lakeville, MN 55044
Delton
Job Details: 11/16/2023
Replaced dryer fan motor tested dishwasher works good.
We serviced a
KENMORE DRYER
Model 79681182310
Near Apple Valley, MN 55124
Delton
Job Details: 11/16/2023
issues was no power from the power outlet . We reset main breaker this resolve problem machine runs good and verify heating cycle is back to operation works great.
We serviced a
KENMORE DRYER
Model 110.66962501
Near St. Cloud, MN 56301
Matt
Job Details: 11/16/2023
"Customer complaint is, RUNS FOR 10 MIN THEN SHUTS OFF. Tenant says it does it on sensing and timed dry. Inspected and tested. I started a timed dry high heat cycle and it started heating and shut down in about 3 minutes. Heat had gotten to about 200F. I restarted dryer and now its running and heat is cycling perfectly between 210F and 110F consistently for over 30 minutes. I stopped it and let it sit for a few minutes and then restarted it and its not shutting down and working perfectly for another 30 minutes. I cant get it to fail again.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Osseo, MN 55311
Phillip
Job Details: 11/16/2023
The customer complaint is when they dispense the ice water leaks down. I found the ice maker is frosting up and ice gets stuck together. When it dispenses ice the ice breaks up and causes frost. The frost on the ice chute melts and causes the water drips. We found the ice make fill tube was not adjusted. We defrosts the compartment and adjusted the fill tube.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near St. Cloud, MN 56301
Matt
Job Details: 11/16/2023
"Customer complaint is, WHEN USING THE SURFACE UNITS THEY CAN SMELL ALOT OF GAS. Customer had just done a bunch of staining before they started smelling it. They only smell it while there using it. Inspected and tested. Turned on all 4 burners and watched them for about 5 minutes and there working perfectly and I didnt smell anything off. I explained to the customer that its burning fumes from the stain and to open up some windows and get the house aired out and that there going to keep smelling it until the fumes are gone."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Long Lake, MN 55356
Adam
Job Details: 11/16/2023
Display is dead. Getting 120 volts to unit and to the control board. Checked the wiring from the display to the board everything is testing good with continuity. Looks like from the wiring diagram we only have two options left and thats the display board and PCB. Installed pcb but didnt do any difference. Will need display board. Looks like Jared said it might be NLA. ; states that autho needed
We serviced a
WHIRLPOOL VENT HOOD
Model UXD8636DYS2
Near Minneapolis, MN 55410
Nate
Job Details: 11/16/2023
"Vent goes up but only part way. Sometimes you have to hold the button the entire time to get it to go up. Sometimes it drops quickly back down. Other times very slowly. Theres a receptical that was installed onto the front of the vent box which an electrician would need to have uninstalled, and the gas line would have to be uninstalled. Needs a motor and switch(es). JR is going to take it from here. ; saved tckt"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Bloomington, MN 55425
Delton
Job Details: 11/16/2023
We adjusted door and added shims as need now door aligned evenly. Also we noticed that water valve for the ice maker is faulty in order to fix this issues we need to return back to replace Ice maker tray and water valve in order to complete repair . Please search and order water valve part and reschedule customer.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Brooklyn Park, MN 55443
Phillip
Job Details: 11/16/2023
"We found several issues. There is frost building up behind the freezer panel. The fan is working and the drain is good. When its in defrost the heat is not staying on long enough to completely defrost the evaporator. The fresh food drain is plugged up and frost is coming through the fresh food evaporator cover vent holes. We also found water under the crisper drawers. It will need the freezer and fresh food defrost sensors, the drain kit and the main board. The drain kit shows out of stock. Please look up the drain kit and contact the customer with a return date. I left the owner a message with the price. Note I need to temp sensors. Also make sure they unplug the unit for 24 hours. I created an estimate. ; snapped 2 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model DDT595SFL4DS
Near Sartell, MN 56377
Matt
Job Details: 11/16/2023
"Customer complaint is, DEAD. Inspected and tested. Found the UI is unresponsive. Customer power cycled it from the breaker box and after about 10 times it came on. I hooked up SmartHQ and theres no software update available. Quoted customer $640. to install new UI board and main board. Customer approved repairs. Parts on order. ; ordrd 1 WD21X24901C (Main board) and 1 WD21X31910 (UI board)"
We serviced a
WHIRLPOOL DRYER
Model 110.76912692
Near Minneapolis, MN 55418
Nate
Job Details: 11/16/2023
"Dryer buzzes but wont run. Only if I give it a push while holding in the door switch and start switch. Has a bad motor and blower wheel. Quoted for this repair. 25 year old dryer. Tim said hes pretty sure hell want to do it, but has to double check with office. I put the two parts into my cart at Dey, on will call, but havent ordered yet. If he calls back and says lets do it, I told him we could put them on will call and I could be back tomorrow (as of now I have availability tomorrow). ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ?
Near Afton, MN 55001
Delton
Job Details: 11/16/2023
"Spent 45 minutes driving to this place and no one home and no answer. Dana called customer and they will have to reschedule. Bummer since it was far drive.; saved tckt , states that autho needed"
We serviced a
GE WALL OVEN++
Model PK7800SK4SS
Near Chaska, MN 55318
Adam
Job Details: 11/16/2023
"Installed bridge board first going off what GE believe is the problem. Once installed tested same issue. GE says if that doesnt work would need the control board WB27X27172. Its a special order part. Left voicemail quoted blue book for both boards and labor. If he gives the go ahead Jared had source the part. ; ordrng 1 WB27X27172 (Board), states that autho needed"
We serviced a
DANBY REFRIGERATOR
Model DBC2760BLS-1
Near Maple Grove, MN 55311
Phillip
Job Details: 11/16/2023
The whole unit does not cool and the hisplay shows HI. I pulled it out and found the compressor and condenser fan not working. I unplugged the fridge and plugged it back in. The compressor started and the fan started. It started to cool. The customer said they have done that before and it works for a while. I think it needs the rear board. I called Danby to ask if it just needs the board but they dont answer and tell us to leave a message. Please research the part and contact the customer. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXS28968S/08
Near Chaska, MN 55318
Adam
Job Details: 11/16/2023
Customers complaint E IF ERROR CODE FOR ICEMAKER FAN MOTOR. Customer explained will get the error randomly through out the day. Remove ed the evap cover and found the fan seized will need new fan motor or assembly. I found there is a service bulletin on this for this issue. Added photos of service bulletin. Customer is up set because only 2 years old. He said he is calling LG to see what they have to say. I explained we cant call or talk on your behalf. They say needs new fan motor and fan bracket. The one they call for subs to a different one. Not sure if we can use that sub or need the one called for from bulletin. ABA74248414 bracket assembly EAU63923603 motor Labor should be set at L14. Will need to call customer back once we have an answer on the bracket and a quote; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Monticello, MN 55362
Matt
Job Details: 11/16/2023
"Customer complaint is, NOT WORKING, PF error. Inspected and tested. Dishwasher is in rough shape. The tub is warped on the top and both sides and the door doesnt line up and seal properly. Both door gaskets have failed and are falling apart. The right door spring is broken. The circulation pump is loud and its not washing well and its giving a PF error. Because of the warped tub, dishwasher needs to be replaced. ; saved tckt"
We serviced a
LG DISHWASHER
Model LDP6810BD
Near Prior Lake, MN 55372
Adam
Job Details: 11/16/2023
"Unit leaking. Found unit not mounted pulled unit out and ran unit and found water leaking from the case break and the drain hose. Its inserted properly. Will need hose and case break. installed both parts. Once installed tested multiple times. No leaks reassembled unit tested another time and unit is working properly. Property manager didnt answer for payment once repair was completed. ; saved tckt , states that autho needed"
We serviced a
GE LAUNDRY CENTER++
Model GUS27ESPM1DG
Near Mound, MN 55364
Adam
Job Details: 11/15/2023
Customers complaint no cold water. Unit has SmartHQ. Pulled up error codes and nothing. Put unit in test mode. Ran cold water valve and it was hot. Ran hot water valve and it was cold. Explained to customer the hoses are on the wrong valves. Swapped hoses. Tested multiple times to make sure no leaks occur. Everything working properly.
We serviced a
LG WALL OVEN++
Model LWD3063ST/03
Near Saint Michael, MN 55376
Phillip
Job Details: 11/15/2023
The double built oven upper oven does not heat and gives code. I verified its not heating. I removed the panel and found one of the connectors was burnt. I repaired the connector and now its heating up good.
We serviced a
GE RANGE
Model JGBS30DEK5BB
Near Mound, MN 55364
Adam
Job Details: 11/15/2023
Unit trips breaker when plugging in. Seams like something is shortening out. Started slowly unplugging and figuring out is causing it. Isolated to the igniter or valve. Found a pinched wire on the valve. Cut out where the wire was separating. Repaired wire. Reassembled unit. Tested and now unit is working properly.
We serviced a
GE REFRIGERATOR
Model GSS23GYPFCFS
Near Otsego, MN 55330
Matt
Job Details: 11/15/2023
"Customer complaint is, DISPENSER NOT WORKING. Inspected and tested. FF compartment temperature is 39F and freezer is 2F. Ice maker is making ice, just not dispensing ice or water. The display is just flashing zeros. I removed the RFID water filter board and it visible looks good. Theres nothing in the tech sheet about what the flashing zeros mean. I called GE Techline and waited on hold for over 30 minutes and he helped me check somethings and we found a loose connection at the bottom of the door hinge. After messing with it the display is now working and ice and water are dispensing. He said to replace the door if they continue to have problems. I called the manager and updated him."
We serviced a
KENMORE MICROWAVE
Model 790.80323310
Near Otsego, MN 55301
Matt
Job Details: 11/15/2023
"Customer complaint is, SOMETIMES IT TRIPS THE CIRCUIT BREAKER BY ITSELF OR WHEN DOOR IS OPENING DOES THE SAME. Inspected and tested. Found the door switches are flaky and the holder is wore out. Customer approved repairs. Installed new holder and 3 switches. Tested and microwave is working great. Microwave is now fixed.
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Saint Michael, MN 55376
Phillip
Job Details: 11/15/2023
When the dryer runs it vibrates. I found the Dryer blower wheels packed full of lint. I vacuumed all the lint out of the blower wheel and all the dryer sounds better. I leveled the washer and dryer.
We serviced a
KENMORE REFRIGERATOR
Model 596.78579801
Near Osseo, MN 55311
Phillip
Job Details: 11/15/2023
The complaint is the whole unit is not cooling. I found the compressor is trying to start but it keeps buzzing. I found the start relay has failed. I replaced the relay device. The compressor started up and is cooling good. I advised if it happens again it would need a compressor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55446
Phillip
Job Details: 11/15/2023
I verified the wash pump is bad. Its locked up and wont start. I replaced the wash pump. Now it fills and washes good. I reset the control board.
We serviced a
VIKING++ RANGE
Model VGIC305-4BSS
Near Minneapolis, MN 55419
Delton
Job Details: 11/15/2023
"Customer just wanted the gas valve replaced not the spark module and electrodes. Replaced gas valve, tested and both burners come on fully. Oven heats and is working good."
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522B
Near Minneapolis, MN 55426
Nate
Job Details: 11/15/2023
Replaced bad heater assembly. Put into forced defrost. Ran it again after taking it out of defrost and now it no longer beeps. Everything running great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS2A
Near Champlin, MN 55316
Matt
Job Details: 11/15/2023
"Customer complaint is, LCD PANEL LIGHTS ARE BLINKING & IT WONT START. Inspected and tested. Found when you open and shut the door the display flashes. I removed the bottom toe kick panel and found the white hardwired power cable is caught in the door spring so it broke the black wire. I had to cut out about 8 inches and rewire at the junction box. Tested and dishwasher is working great. Dishwasher is now fixed."
We serviced a
ASKO++ WASHER
Model 25.3
Near Minneapolis, MN 55436
Adam
Job Details: 11/15/2023
Customers complaint unit leaking. Pulled unit out on protective mat. Removed back cover to test for leaks. After filling and draining we found water leaking from drain in the wall. Will need a plumber. Inspected the unit otherwise. Its working properly. The bearings are getting loud.
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZFSB23DXC
Near Minneapolis, MN 55410
Delton
Job Details: 11/15/2023
"Replaced the parts GE said to do to solve the moisture build up on inside wall divider of freezer and refrigerator. Evaporator thermistor, refrigerator thermistor, rusted out drain pan, evaporator fan assembly. Customer will keep an eye on it. Refrigerator is working good."
We serviced a
LG DRYER
Model DLE2515S
Near Minneapolis, MN 55416
Nate
Job Details: 11/15/2023
Making a squealing sound. Replaced two bad support rollers. Vacuumed out dryer and cleaned up pully shaft and roller shafts. Now everything runs nice and quiet. Runs great. Thought it needed a new pully but pully was great.
We serviced a
AMANA RANGE
Model ACF3335AW
Near Saint Paul, MN 55106
Delton
Job Details: 11/15/2023
Found that the igniter is open and not glowing to turn on gas. Customer approved estimate. Replaced igniter and oven preheated to 350. Oven is heating and working good.
We serviced a
LG DRYER
Model DLEX3900B
Near Minneapolis, MN 55419
Nate
Job Details: 11/15/2023
Ran dryer and checked steam function and did not find anything concerning.
We serviced a
BEKO RANGE
Model BEK-TRGR34550SS
Near Maple Grove, MN 55369
Phillip
Job Details: 11/15/2023
The customer said the oven takes long time to heat and they get a gas smell. I found the bake ignitor is weak and takes a long time to heat. The bake ignitor was only drawing 2.5 amps. I quoted for the repair then replaced the bake ignitor. Now it heats faster and no gas smell.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Minneapolis, MN 55419
Nate
Job Details: 11/15/2023
"Water softener in house was installed in reverse, so resin flowed through the pipes in the house. The dishwasher and fridge are on a reverse osmosis system, which appears to have prevented the resin from affecting these two appliances. I ran this dishwasher, and timed the fill into the dishwasher at the beginning of the cycle. It filled in the standard amount of time. No film present on dishes or inside dishwasher. Water is spraying and circulating strong. Drains great. Inspected under the dishwasher and no evidence of damage. Everything checks out good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Minneapolis, MN 55419
Nate
Job Details: 11/15/2023
"Water softener was installed in reverse, so resin flowed throughout the plumbing. After thoroughly inspecting fridge, I can find no damage from this mistake since fortunately the fridge is connected to reverse osmosis. I disconnected the inlet waterline from the fridge and tested the water in the valve which has no resin, and the valve is clean. All water first enters the fridge via the valve, so this was good to find. I also turned on the waterline when it was disconnected from the valve and ran water through it, and it had good clean water pressure. Dispensed some glasses of water from dispenser in door and water is clear and flows excellent."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55417
Nate
Job Details: 11/15/2023
"E8 error to which is displayed on the display ever since this customer returned from vacation in Detroit. Also, since then, the icemaker has not worked. Also, bottom drawer is sort of hard to open. Found stretched out door cables. Removed those. Also, replaced the PCB and the icemaker. Took the icemaker through service mode and made sure its on. Works great now."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Shoreview, MN 55126
Nate
Job Details: 11/15/2023
Icemaker broke. Arm broke right off. Replaced bad Icemaker. Cycled it and made sure its on. Works great now.
We serviced a
ASKO++ DISHWASHER
Model DBI663ISSOF
Near Cottage Grove, MN 55016
Delton
Job Details: 11/15/2023
Customer said it makes a loud buzzing/vibration sound 2-3 times though out cycle. I tested for over 30 minutes and didnt hear much of anything abnormal. Ran diagnostics and tested ever component and no abnormal nosies. I did find that both upper and lower spray arms were clogged with food/popcorn kernels and were not rotating. I suspect that clogged spray arms could cause them to vibrate making the noises since it wasnt spinning.Now that spray arms are clean customer will use as normal and call back if problem persists.DIshwasher is working good.
We serviced a
GE DISHWASHER
Model DDT700SSNSS
Near Hopkins, MN 55305
Adam
Job Details: 11/15/2023
Customers complaint unit leaking. Installed parts. Tested unit and its working great
We serviced a
GE RANGE
Model JB645RK1SS
Near Osseo, MN 55311
Adam
Job Details: 11/15/2023
Went to install new switch. Once installed tested and found only the little burner light. turned on with using. Also only would light up the little burner. The he switch is correct just is bad out of the package. Reorder and reschedule ; ordrng 1 Wb24x25014 (Switch)
We serviced a
WHIRLPOOL RANGE
Model RF3020XKQ2
Near Minneapolis, MN 55423
Delton
Job Details: 11/15/2023
Apartment with no unit information. Cannot get ahold of any contact to let us know.Waited 20 minutes. Will need to be rescheduled.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSS
Near Monticello, MN 55362
Matt
Job Details: 11/15/2023
"Customer complaint is, CODE F90 AND DOOR LOCK DOESNT WORK. Inspected and tested. Found the door lock is in the locked position. I cant get it to cycle open. Im ordering a new door lock motor. Installed new door lock motor assembly and tested. Door unlocked and oven is heating and responding and no more errors. Range is now fixed. Please collect. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Adam
Job Details: 11/15/2023
"LEFT VOICE MAIL, knocked multiple times. SENT HEADS UPS. NO ANSWER. WILL NEED TO RESCHEDULE. WE NEED TO GET PAID FOR VISIT OUT!! ; states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Golden Valley, MN 55422
Phillip
Job Details: 11/15/2023
"The customer complaints are, the dishwasher leaks from the left corner of the door, the dishes dont clean well and not all the soap washes out the soap cup and the lock icon is stuck on the display. I found the control panel is not locked and the buttons do respond when pushed. I looks like there is some moisture stuck in the display. I added a picture. The lower spray arm has stuff stuck in the spray arm and that clogging up the small holes. I found a round piece of rubber in the filter basket. That could have been restricting the water pressure. I found a dent on the edge of the inner door. That dents looks to be causing the water leak. The water is able to leak past the gasket where it seals against the inner door. I was able to clean the basket and the lower spray arm. The dishwasher will need the inner door, the door seal and the user interface control display. Please check pictures and find the parts needed them contact the customer with a quote. I did try holding the temp 3 waves lines but the lock light is still on. Also the customer showed me the lower rack is missing parts? And the silverware basket doesnt really anywhere well. I also found the upper rack is missing a spray arm. I added more pictures. ; snapped 8 QuickPics, states that autho needed"
We serviced a
ASKO++ WASHER
Model W6222
Near Saint Paul, MN 55105
Delton
Job Details: 11/15/2023
"Motor is running louder when in high speed spin. Also the shocks (4 of them) need to replace and belt.Motor, shocks, belt.Dryer is stacked and would need to pull out of closet and take off dryer. Please find parts and charge extra labor for 2 guys to pull out of closet to do repair. Please quote accordingly.; saved tckt"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Champlin, MN 55316
Phillip
Job Details: 11/15/2023
The washer does not drain. I found the washer is getting 120 out the board but no voltage to the drain pump. I tested the ohms of the drain pump from the board harness and its 0. I get 25 ohms at the motor. I found the harness is bad somewhere. I quoted for the repair and I ordering the harness. ; ordrd 1 WH19X27495 (HARNESS)
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near St. Louis Park, MN 55426
Nate
Job Details: 11/14/2023
"Not draining. Found debris stuck in air gap. Then when running, it kept running drain pump: found water had flooded underneath. Dried that out. Runs great now."
We serviced a
MAYTAG DRYER
Model MGD7100DW0
Near Otsego, MN 55330
Matt
Job Details: 11/14/2023
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and vacuumed out inside of dryer. Tested and dryer is heating, but is getting to hot and I had to shut it down when it got to 260F. I disconnected vent and now heat is cycling perfectly between 210F and 105F and airflow on back of dryer is 30mph. It vents out the second story, so I cant check airflow on outside of house. The vent is the problem. I advised customer to not use dryer until the vent gets cleaned.
We serviced a
GE WALL OVEN++
Model PT956SR2SS
Near Rogers, MN 55374
Phillip
Job Details: 11/14/2023
The complaint was the door lock icon was on the display and oven was running. When I arrived the customer turned the power back on. The upper oven door was not closed all the way and the door lock was trying to unlock. It was unable to move the lock to the unlock position because the door was pushing on the door lock strike. I held the door switch in and it moved to the door unlocked position. I started the bake and let the oven heat to 350 then pressed cancel. There are no faults and the oven is working good.