Service History 291 - Omega Force Appliance Repair

We serviced a

LG DRYER- ELECTRIC

Model DLE3170W

Near Apple Valley, MN 55124

Delton

Job Details: 07/06/2021

Customer staid dryer lint trap wont fully close so clothes catch and rip on it; and taking longer time to dry. Found that there was lint build up inside lint trap preventing lint trap from shutting fully also could be related to longer dry times.Dryer lint trap closes and is heating and working good.

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Burnsville, MN 55337

Phil

Job Details: 07/06/2021

The icemaker is jammed and the auger in the ice bucket is broken. Ordered new icemaker and ice bucket. (by FW)

We serviced a

GE WASHER TOP LOAD

Model EWA5600G2WW

Near Minneapolis, MN 55427

Phil

Job Details: 07/06/2021

The drain hose is dripping where it connects to the machine. They do not have the OEM hose on it. Ordered the right hose. (by FW)

We serviced a

LG DRYER- GAS

Model DBVH520GJ2WW

Near Eden Prairie, MN 55346

Phil

Job Details: 07/06/2021

The dryer will run for 20 minutes and turn off. It sounds like a venting issue but the customer said there is plenty of air blowing outside. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Apple Valley, MN 55124

Delton

Job Details: 07/06/2021

"Replaced start capacitor, tested and motor now agitates and drains, spins. Washer is working good."

We serviced a

MAYTAG RANGE- GAS

Model MGR6775BDS

Near Maple Grove, MN 55311

Phil

Job Details: 07/06/2021

The upper oven does not bake at all. The igniter did not glow either. This unit takes the flat igniter. (by FW)

We serviced a

LG REFRIGERATOR

Model LFC25776ST/00

Near Minnetrista, MN 55375

Phil

Job Details: 07/06/2021

This fridge is not cooling at all. They unplugged the unit and plugged it back in and it had a very loud noise after it was plugged in for 8 minutes. I am 99% certain the compressor has failed. (by FW)

We serviced a

SAMSUNG DISHWASHER

Model DMT500RFS/XAA

Near Richfield, MN 55423

Delton

Job Details: 07/06/2021

Customer did removed floor trim to get dishwasher out and now that Im back trying to pull out dishwasher found that the floor or tile countertop was put in after dishwasher and not enough clearance to pull out dishwasher. I informed and showed customer and they will have dishwasher pulled out and call back to schedule.; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHU9955UC/12

Near Minneapolis, MN 55406

Delton

Job Details: 07/06/2021

"Replaced water valve, tested and dishwasher fills, washes and is working good."

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7646EQ2

Near Eagan, MN 55121

Delton

Job Details: 07/06/2021

"Customer says taking 2 cycles to cry clothes. I tested dryer temperature with vent disconnected and got to 200 degrees, with vent attached it got to 225 degrees. Not extreme swing. I tested load of clothes from washer spin out to dryer and dryer has consistent heat cycle and within 20 minutes the towels were almost dry.Customer states she uses 70 minutes and clothes still come out damp. As im here dryer is heating and working good. So unless intermittent problem im not finding an issue. I suggested to have vents checked if it is constant issue since dryer is cycling heat good as im here."

We serviced a

KENMORE REFRIGERATOR

Model 795.72033.112

Near Rogers, MN 55374

Phillip

Job Details: 07/06/2021

The whole unit was dead but getting 120 volts. I found the control fuse on the board was bad. I was able to replace the fuse and its working good now .; used 1 15AMPFUSE (15 AMP FUSE) from stock

We serviced a

GE WASHER TOP LOAD

Model WPRE8150H1WT

Near Maple Grove, MN 55311

Phillip

Job Details: 07/06/2021

"The customer said she saw some water coming from the front. I let fill to the top on a super load size . Some water leaked out the over flow when it was agitating. I cleared the pressure hose, cleaned out the part the hose goes into in the tub and put a zip tie around the hose. I filled it up 2 more times and it did not leak. Its spinning good and sounds good."

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWS44NW

Near Plymouth, MN 55441

Phillip

Job Details: 07/06/2021

"When it agitates it makes a squeak sound. It only does it agitate and never in spin. If I manually twist the agitator back in forth it will make the squeak noise. I told the customer the noise to me is coming from the transmission but could be from the seal but its not leaking and sounds good in spin. I advised the customer that the transmission replacement will be very costlu. I told her that it still works good and it very clean. "

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Eagan, MN 55123

Delton

Job Details: 07/06/2021

Found that drain line goes through the floor and routes back up to sink (see picture) had very slow drain as i got here. Checked drain hoses and appears that it was clogged with gunk. I sucked out with vacuum rerouted drain line a bit and now dishwasher drains fully and is working good. But i explained that this is not correct way according to manufacturer installation instructions and if it happens again that it will need to be rerouted and drilled through cabinetry which is not covered under the warranty.

We serviced a

KENMORE REFRIGERATOR

Model n/a

Near Big Lake, MN 55309

Matt

Job Details: 07/06/2021

"Customer complaint is, leaking water underneath. . ."

We serviced a

GE REFRIGERATOR

Model GSH22JFXAWW

Near Eagan, MN 55122

Delton

Job Details: 07/06/2021

"Found that water line underneath fridge from water valve to underneath door for water dispenser line is cracked and leaks when calling for water. Replaced bad section of line, tested and no more leaks. Refrigerator is working good.; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 3 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"

We serviced a

GE RANGE- GAS

Model JGBP28DED1WH

Near Minneapolis, MN 55427

Phillip

Job Details: 07/06/2021

I verified the bake ignitor was bad. I replaced the bake ignitor and tested the operation when I was done. Its working good now. ; used 1 4342528 (ROUND OVEN IGNITER) from stock

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV156DCC

Near Minneapolis, MN 55430

Phillip

Job Details: 07/06/2021

I found the door switches had failed. I replaced all 3 switches. Its working good. ; used 3 MICRROSWITCH-1/4 (1/4 MICROSWITCH) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126LK3

Near Champlin, MN 55316

Phillip

Job Details: 07/06/2021

I replaced all the parts. The doors shut better. The ice maker filled with ice and the condenser fan is quite.

We serviced a

AMANA WASHER TOP LOAD

Model NTW4516FW2

Near Dayton, MN 55327

Phillip

Job Details: 07/06/2021

"The customers complaint was that the washer was dead , it would not power on at all and he tried different outlet and all settings. The customer and I walked over to the washer and the customer pushed the start button to show me it wasnt working but then it did start to work. I wiggled the power cord and it never failed. I checked for errors but there were none. We let it fill and it started to wash. I found no issues today. I advised the customer that if it happens again its the main control. ."

We serviced a

KENMORE RANGE- GAS

Model 790.7433331

Near Monticello, MN 55362

Phillip

Job Details: 07/06/2021

"The customer said the convention fan did not run and it seem to take a long time to preheat. I set the convention bake to 350 and gave it time to preheat. In about 10 min it got to temp and after 1 min the convention fan came on. I powered it off and let sit for 10 min then tried it again. Its still working good. The ignitor is not weak and lights up every time it cycles. I tried again to show the customer that it was working and it now the convection fan does not come on when it should. There was no clicking from the board so its not a bad relay issue. Eventually the fan came on in convection but it was almost 10 minutes later. I want to order the main control board.. ; ordrd 1 316650003 (Control), states that autho needed"

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3047LSH

Near Big Lake, MN 55309

Matt

Job Details: 07/06/2021

"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Parts on order. ; ordrd 1 5304518661 (Board) and 1 316220725 (Overlay)"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FGEF3055KFB

Near Big Lake, MN 55309

Matt

Job Details: 07/06/2021

"Customer complaint is, ELECTRICAL SMELL WHEN OVEN GOES ON. Inspected and tested oven. Oven preheated to 350F great and I didnt smell anything. Preheated to 400F and its working great. I disassembled the back and everything looked good. Oven is operating normal for me. I checked this over as thoroughly as I could and never found anything concerning."

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5000GW/A3

Near Becker, MN 55308

Matt

Job Details: 07/06/2021

"Customer complaint is, making noise SQUEAKY THINKS ITS A BELT- KEEPS GETTING LOUDER OVER THE LAST WEEK. Inspected and tested dryer. Found that one of the front and rear rollers have failed. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Becker, MN 55308

Matt

Job Details: 07/06/2021

"Customer complaint is, STILL GET OE CODE AND LEAKING UNDER WASHER about 4 OR 5 TIMES SINCE TECH LEFT. Customer said that it worked about a half dozen times when I left last time before they got the error. Customer showed me pictures of the leak and the water was really soapy. I inspected and tested washer. I filled it with water and let it agitate and there was a lot of soap suds in the washer even though I didnt add soap. I showed this to the customer. Washer is filling, agitating, draining and spinning out great and I never saw it leak. Washer is operating normal. The problem is with the soap. Customer did not try new soap yet but is going to now. If they call back, we need to have someone else give them a second opinion."

We serviced a

GE RANGE- ELECTRIC

Model JBP23DR2WW

Near Monticello, MN 55362

Matt

Job Details: 07/06/2021

"Customer complaint is, HAD OVEN ON 180 AND IT GOT EXTREMELY HOT AND STARTED BEEPING AND F2 ERROR CODE. Inspected and tested oven. Found the broil relay is sticking. Needs a new board, overlay and temperature sensor. Installed new board, overlay and temperature sensor. Tested oven and its working great. Oven is now fixed."

We serviced a

BOSCH WASHER FRONT LOA

Model n/a

Near Plymouth, MN 55447

Seth

Job Details: 07/06/2021

Replace the door boot even though the rear main bearing is loose and making noise. I notified customer but he requested repairs to be completed anyways. The washer door boot is now fixed. Mail invoice to the dental office.

We serviced a

GE REFRIGERATOR

Model GSC23KSWASS

Near St. Louis Park, MN 55416

Nate

Job Details: 07/06/2021

Replaced a bad filter head assembly. Now they have great water pressure coming out of the dispenser.

We serviced a

FRIGIDAIRE DRYER- GAS

Model FFRE4120SW

Near Minneapolis, MN 55416

Nate

Job Details: 07/06/2021

"Dryer not drying clothes. Ran dryer with vent connected, ran around 140 and mph outside was 9. Inside, with vent disconnected, temp is around 140, mph 22. Told customer they will need to get vent cleaned. Theyve never had it cleaned. Washer (front load) has a loose inner tub, so probably not spinning out clothes well either.."

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model XFE361LVQ1

Near Edina, MN 55436

Nate

Job Details: 07/06/2021

"Front right burner got stuck on. Smoke damage on back of control. Replaced that control. Rear left control wasnt working. Replaced that control and that works great now. Also, customer has concern over scratches on cook top. Explained that AHS wont cover that. She had a friend who had the front of the oven explode because of cracks. Told customer the cook top wont explode due to the superficial scratches. Will let owner know the concerns too.; used 1 WP3149400 (INFINITE SWITCH) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2345LF5

Near Minneapolis, MN 55410

Nate

Job Details: 07/06/2021

"Water stain on floor. Water line was frozen up. Has the known issue on the back of insulation breaking down, causing water to leak through the back of the cabinet. Also, compressor not running even though inverter box is receiving 120v. Bad inverter box. Replaced inverter box, took an hour because the compressor is positioned in such a way that it had to be unbolted and shifted to give enough room to get the box out. After replacing the box, inverter box getting 120 still but compressor not running. Has a bad compressor. Needs compressor serviced. Water dispenser wasnt working, customer turned off fridge, and after thawing it out, water dispenses but it wasnt cooling. Because compressor wasnt running. All fans running. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock, states that autho needed"

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KESS907SSS00

Near Eden Prairie, MN 55347

Seth

Job Details: 07/06/2021

We serviced a

BOSCH DISHWASHER

Model SHV6803UC/UC12

Near Hopkins, MN 55305

Seth

Job Details: 07/06/2021

Customers complaint with the dishwasher is that its not draining. Upon arrival and inspection I cleaned out the drain pump and found the shower glass. As well as a few pests from fruit. I reinstalled the cover and tested three times and it drained flawlessly all three times. The dishwasher is now fixed

We serviced a

SAMSUNG RANGE- GAS

Model NX58J7750SS

Near Minneapolis, MN 55442

Seth

Job Details: 07/06/2021

Not igniting. Failed ignitor was replaced. I tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE RANGE- GAS

Model JGP933SEK2SS

Near Maple Grove, MN 55311

Seth

Job Details: 07/06/2021

Cook top not lighting on 3 burners. Cook top was dripping with oil. I cleaned and got all 4 burners working. All rubber gaskets were swollen from excess of oil. Unit has been neglected. Unit is fixed now but accept no redos for this job. cook top is ruined due to the lack of cleaning and mass oil infiltration into all the working and electrical parts.

We serviced a

GE DISHWASHER

Model GDT625PSJ0SS

Near Medina, MN 55340

Seth

Job Details: 07/06/2021

Customers complaint with the dishwasher as they ran a load and it leaked out the door. Upon arrival and inspection I tested the unit and I saw no siding and unit did not leak. I drained dishwasher and dishwasher pump sounds labored and its barely pumping. I quoted pump replacement. cause of the leak. order part number WD19X25187. If customer wants pump replaced.

We serviced a

WHIRLPOOL DISHWASHER

Model DU018DWTQ0

Near Minneapolis, MN 55410

Nate

Job Details: 07/06/2021

"Not filling with much water. Disconnected water line from valve and it has strong pressure. Water valve getting voltage and running but not filling hardly. Needs part W10181595. Quoted 203 for repair. Customer would probably do repair, but part is NLA. Can someone see if this part is available and call customer? ; saved tckt"

We serviced a

KENMORE DISHWASHER

Model 665.13073K217

Near Minneapolis, MN 55419

Nate

Job Details: 07/06/2021

"Not draining. Checked drain line which is clear. Then drained water with wet vac and took apart drain pump, and found a tooth pick inside stopping the impeller from spinning. Removed pick, ran dishwasher, runs and drains great. Also I looped the drain line up by the sink to help prevent back flow.."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Minneapolis, MN 55408

Nate

Job Details: 07/06/2021

"Took temps when I arrived. 39 in fresh food. I checked the temp in the freezer, and its 3. Ended up confirming that evap works for both sections. But main control board isnt sending voltage to defrost heater. WPW10675033. working well now.; O-emld tckt , states that autho needed"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.777416

Near Minneapolis, MN 55407

Phil

Job Details: 07/05/2021

The dryer tumbles OK but does not heat. We ran the dryer for a few minutes and did not get any heat at all on the vent. I am guessing the fuse is failed on this model. (by FW)

We serviced a

GE WASHER FRONT LOA

Model GFW450SSM1WW

Near Burnsville, MN 55337

Phil

Job Details: 07/05/2021

The drain pump is noisy and warm and won;t drain. Ordered a new drain pump. (by FW)

We serviced a

ELECTROLUX DRYER- GAS

Model efm617siw0

Near Minneapolis, MN 55419

Phil

Job Details: 07/05/2021

The dryer will not tumble. We turned it on several times and the dryer turned on and sounded perfect. The customer is going to run a load through it tonight and call us back with the results. (by FW)

We serviced a

GE WASHER TOP LOAD

Model GTW330ASK3WW

Near Shakopee, MN 55379

Paul

Job Details: 07/05/2021

"Complaint was unit not draining, needed new drain pump, Replaced and tested no leaks and drains now. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE RANGE- ELECTRIC

Model ??

Near Chaska, MN 55318

Phil

Job Details: 07/05/2021

The oven door is locked and will not unlock. the customer could not find the model and serial number. I am guessing it needs a lock mechanism. Burners seemd to be OK. (by FW)

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6810231

Near Minneapolis, MN 55431

Phil

Job Details: 07/05/2021

The dryer is noisy and not drying well. The customer si going to disconect the vent from the dryer and run a cycle to see if there vent is the issue. We will need to diagnose the dryer and take care of the noise issue. (by FW)

We serviced a

GE DISHWASHER

Model GSD4060V00SS

Near Minneapolis, MN 55446

Seth

Job Details: 07/05/2021

Customer complaints unit is not completely draining upon arrival and inspection I found the dishwasher did drain but not completely. Both upper and lower racks are completely deteriorated and falling apart. These racks I believe are part of the problem with the check valve not being able to close completely because of the rusty rack pieces that were keeping it from sealing. On top of this issue the pump is actively leaking and must be replaced.

We serviced a

GE DISHWASHER

Model GDT530PSP4SS

Near Minneapolis, MN 55426

Phil

Job Details: 07/05/2021

The dishwasher dings and does not recognize the door is closed. . The Main board is on BO. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDR252RBB1

Near Minneapolis, MN 55412

Phil

Job Details: 07/05/2021

The dishwasher is noisy and leaking water. The noise stays on for most of the cycle. The motor is most likely the issue and is no longer manufactured as of July 2015. The unit also leaks. (by FW)

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FTBL01

Near Plymouth, MN 55441

Seth

Job Details: 07/05/2021

I replace the leaking icemaker and tested it. And went through a harvest cycle and filled up perfectly. No more leaks

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near Minneapolis, MN 55441

Seth

Job Details: 07/05/2021

"No,work performed, they are replacing."

We serviced a

BOSCH RANGE- ELECTRIC

Model HES245U/01

Near Minneapolis, MN 55427

Phillip

Job Details: 07/05/2021

"I set the oven to 400, I took amp draw from the bake and broil element. During preheat both elements cycled on and off. All the elements tested good. The oven sensor tested good and room temp and when the oven was 450. I advised the customer I still could not find a issue".

We serviced a

FISHER PAYKEL DISHWASHER

Model DD603I

Near Minneapolis, MN 55439

Paul

Job Details: 07/05/2021

"The motor rotor on both drawers needs replaced; O-emld tckt"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UTT0

Near Hopkins, MN 55343

Paul

Job Details: 07/05/2021

"Complaint was unit loud and has mold in boot and dispenser. Also rear bearing is loose as well.. ; O-emld tckt"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRP

Near Hopkins, MN 55305

Paul

Job Details: 07/05/2021

"Complaint was unit not cooling, Internal and external fans are working compressor is running but not cooling, unit has a bad sealed system.; O-emld tckt , states that autho needed"

We serviced a

GE WASHER TOP LOAD

Model WCSR2090D5WW

Near Eden Prairie, MN 55344

Paul

Job Details: 07/05/2021

Washer has a bad transmission..

We serviced a

LG REFRIGERATOR

Model LRSC26923TT

Near Maple Grove, MN 55369

Seth

Job Details: 07/05/2021

No water or ice. Failed water supply found. Customer will fix his plumbing problem.; )

We serviced a

GE RANGE- GAS

Model CGS990SET4SS

Near Osseo, MN 55311

Seth

Job Details: 07/05/2021

"Customer complains of lower oven will not ignite. Upon arrival and inspection I found power to the igniter but it would not glow. I replaced it and it worked great. I put the unit back together and tested bake option to 250? and Consol would not except the commands. I tried multiple times and was able to get it work erratically. Part is on order; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WB27K10423 (Control board)"

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Maple Grove, MN 55311

Seth

Job Details: 07/05/2021

Refrigerator leaks when icemaker tries to fill. Upon arrival in inspection I found the waterline had fallen off and was dangling on the back of the unit. I resecured the waterline to the icemaker. Its now fixed.

We serviced a

GE DRYER- GAS

Model DJXR433EC2WW

Near Eden Prairie, MN 55344

Paul

Job Details: 07/05/2021

Inspected unit found no failures.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Eden Prairie, MN 55347

Paul

Job Details: 07/05/2021

"Complaint was unit not dispensing. Has broken wires, very small gauge need to go get smaller wire to repair. ; schdld next appmnt for 7/12 MON !"

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Rogers, MN 55374

Seth

Job Details: 07/05/2021

DW is beeping and wont start. Parts on order; ordrd 1 WD13X10071 (Latch) and 1 WD21X26122 (DC harness) and 1 WD21X24901 (Control board) and 1 WD21X10490 (Latch electrical)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS0A

Near Minneapolis, MN 55430

Phillip

Job Details: 07/05/2021

The dishwasher was full of water. I found the dishwasher is not draining. I found that when the garbage disposal was recently replaced they did not remove the knock out plug. I removed the plug now it drains good. Its working good now. I advised them to start using a dishwasher cleaner and not dish soap.

We serviced a

LG DRYER- GAS

Model DLG7301WE

Near Champlin, MN 55316

Phillip

Job Details: 07/05/2021

The customer said he smelled gas one time. Since he has used it 4 times and it has not smelled. I checked the connections in the back and at the burner. I found no leaks. I ran the dryer in time dry. The air flow outside is good. The dryer is working good.

We serviced a

GE DISHWASHER

Model GSD5320D00BB

Near Maple Grove, MN 55369

Phillip

Job Details: 07/05/2021

I replaced all 3 parts. Its washing good and not leaking.

We serviced a

GE DISHWASHER

Model GLD4458R00CS

Near Rogers, MN 55374

Phillip

Job Details: 07/05/2021

I replace all 4 parts I ordered. I also tried to level the dishwasher better. Its all working better.

We serviced a

GE MICROWAVE

Model JVM6175DF1BB

Near Chanhassen, MN 55317

Paul

Job Details: 07/05/2021

"Installed parts issue fixed. ; used 3 ES16802 (MICRO SWITCH), and 1 20AMPFUSE (20 AMP FUSE) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JBS55SM2SS

Near Apple Valley, MN 55124

Delton

Job Details: 07/05/2021

Replaced bake element. Tested and oven is heating and working good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Saint Michael, MN 55376

Phillip

Job Details: 07/05/2021

The fresh food compartment is set to 35 but was only cooling to 45. The left fridge drawer display was also not working. I found the drawer display is not getting 14 volts dc. After testing I found the blue wire in the harness is broken. It needs a new harness. I removed the fresh food evap cover and it has almost no frost on it and half of it is warm. I put into a force mode to cool the fresh food evaporator and it never really got that cold. sealed system issue

We serviced a

KENMORE REFRIGERATOR

Model 795.71053.014

Near Saint Michael, MN 55376

Phillip

Job Details: 07/05/2021

I replaced the ice maker assembly. I advised the customer to dump the first couple batches of ice.

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB765FW3

Near Minneapolis, MN 55405

Nate

Job Details: 07/05/2021

"Washer doing all kinds of weird things. Sometimes doesnt go through the full cycle. Found very weak water water coming into hot water inlet. Also, transmission is leaking oil. Spoke with customer to quote for both. Also, tech support said that this control can cause issues. Explained whole thing to customer. Recommended starting with fixing water pressure coming out of faucet, then if problem persists we know for sure the transmission is going, and then a secondary is the control board."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS39EHSB3

Near Minneapolis, MN 55406

Nate

Job Details: 07/05/2021

"One of our new start relays, the heavy duty one, I installed a few weeks ago and the compressor was running at that time and it ran for two weeks. But now every time the start relay kicks in, the compressor pops and stops running. The fridge is not cooling. The fridge has a bad compressor and our pro 41 and our more powerful start relay do not keep the compressor running.; O-emld tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Minneapolis, MN 55423

Nate

Job Details: 07/05/2021

"Fresh food section warm. Freezer at 2 degrees. Took out the drawers, steamed off evap, freezer cools fine. All fans running. Condensation in fresh food section. Not cool air blowing out from vent in fresh food. No frost. Evap in fresh food section has sealed system issue. Recommended customer use parts and labor warranty with kitchenaid."

We serviced a

AMANA WASHER TOP LOAD

Model NTW4880YQ0

Near Minneapolis, MN 55409

Nate

Job Details: 07/05/2021

"Leaving lint on clothes. Customer showed me an example. Black shirt with dirt marks on it. Recommended using affresh to get washer cleaned out. Also took apart agitator and cleaned a lot of junk from that. Ran it on a cold wash, warm wash, and made sure it also agitated well, filled, drained, and spun. Runs awesome. Nothing to fix on this other than what I already mentioned."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Minneapolis, MN 55408

Nate

Job Details: 07/05/2021

"Frost covering the outline of evap. Evap fan was frozen in place. Not running. 48 degrees in ff and freezer. Put in forced defrost mode but only sending 20 volts to heater. Heater ohms good. No amp draw on heater. Also periodically shuts off on display. UI board for crisper drawer is all wet and not working. When I unplugged it, it stopped shutting off the fridge and giving a power outage display code. Did not give error for the hour it was unplugged. Part number is WPW10769076. Will not order because of bigger issue.Biggest issue is after 25 minutes of compressor running, zero frost on evap. Sealed system issue.; O-emld tckt"

We serviced a

GE RANGE- ELECTRIC

Model JS750DF1WW

Near Plymouth, MN 55446

Nate

Job Details: 07/05/2021

Front right burner not working. Replaced bad burner element. Works great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817PS2

Near Osseo, MN 55369

Nate

Job Details: 07/05/2021

Frost forms in freezer. Gasket on fresh food section has a big gap. No gap on gasket around freezer. Replaced fresh food gasket today. No gaps now.

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Chaska, MN 55318

Paul

Job Details: 07/05/2021

Installed part issue fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Waconia, MN 55387

Paul

Job Details: 07/05/2021

"Complaint was unit not freezing food. And fridge items spoiling faster. Fans running, compressor running. Sealed system issue."

We serviced a

GE REFRIGERATOR

Model PFS22MISBBB

Near Burnsville, MN 55306

Delton

Job Details: 07/05/2021

Wrong part. Reordering part and rescheduling.; schdld next appmnt for 7/8 THU !

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Burnsville, MN 55306

Delton

Job Details: 07/05/2021

"Found that the door spring got caught on cord and spring popped off. Put spring back on and rerouted cord, tested and door now opens and closes, no longer slams open.No additional charges."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Burnsville, MN 55337

Delton

Job Details: 07/05/2021

Replaced evaporator defrost temperature sensor and cleared evaporator drain line. Tested and no leaks and fridge is cooling and working good.

We serviced a

GE DRYER- ELECTRIC

Model n/a

Near Minneapolis, MN 55420

Delton

Job Details: 07/05/2021

"Wont start, found that the timer knob plastic cracked and wasnt actually turning the timer. I replaced knob, tested and timer now moves and is in correct cycle. Tested and dryer tumbles and heats. I tested heat and heat spiked compared to vent disconnected vs connected. I suggested to customer to have vent cleaned for dryer efficiency.Dryer is working good.; used 1 WE01X20378 (KNOB) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.7034242

Near Bloomington, MN 55431

Delton

Job Details: 07/05/2021

"Found that the ice maker water line in back of fridge was disconnected from john guest fitting. Attached water line, tested and ice maker filled and no leaks. Not sure how it became disconnected. Other issue is that the water pressure to the fridge is low and slowing come out of water dispenser and ice maker. I explained that if it is an issue more so in the future that a plumber would have to check the water shut off for the refrigerator as it is a self tapping one and has low water pressure.No more leaks as im here."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Minneapolis, MN 55423

Delton

Job Details: 07/05/2021

Dishwasher not doing anything just light coming on. I ran diagnostic mode and dishwasher ran through full tests and no errors. Ran normal cycle and dishwasher now fills and washes.Not sure what caused it to be non-responsive and by going into diagnostic it reset the control board. Dishwasher is working good as imhere.If problem continues control board would need to be replaced.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVG45R6100C/A3

Near Eagan, MN 55123

Delton

Job Details: 07/05/2021

Found that the side vent came disconnected in wall and also inside dryer. Had to take apart dryer and rebuild (tape and screw) side venting. Tested and dryer now side vents and is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ2SFSRXYYZ

Near Minneapolis, MN 55446

Nate

Job Details: 07/05/2021

"Water leaking onto floor from freezer. I found a big sheet of ice on bottom of freezer. Drain was completely frozen. Steamed it out, drains great. Bigger issue though is evaporator is only frosting half way over after 20 minutes, which is what most likely caused the drain to freeze. Has a sealed system issue.Please submit to AHS.; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Albertville, MN 55301

Seth

Job Details: 07/02/2021

Ice build-up in fridge by the ice maker. Upon arrival and inspection I found the unit has been affected by a manufacturing defect with the evaporator drain coming from the fresh food ice-maker crushing and then leaking through the back panel No fixes possible customer was notified and she will work directly with Frigidaire Electrolux.

We serviced a

GE REFRIGERATOR

Model TBF16AJB

Near Elk River, MN 55330

Phil

Job Details: 07/02/2021

The freezer has a lot of condensation on the ceiling. It appears the evap fan is not running. The top of the fresh food is covered in ice. The unit is in the basement. (by FW)

We serviced a

GE RANGE- GAS

Model CGS990SET4SS

Near Osseo, MN 55311

Phil

Job Details: 07/02/2021

The lower oven does not bake at all. The igniter did not glow. Needs a new igniter. This unit take a flat igniter. (by FW)

We serviced a

KENMORE DISHWASHER

Model 665. 13722K601

Near Osseo, MN 55311

Phillip

Job Details: 07/02/2021

I replaced the rack drops. The rack does not pull all the way out now.

We serviced a

KENMORE WASHER TOP LOAD

Model blurry

Near Plymouth, MN 55446

Phil

Job Details: 07/02/2021

The customer said the machine will fail about 10% of the time. She is going to get pictures of it in the failed state so we can see where the timer is and what the inside of the drum looks like. We need to seeit in a failed state to try and figure out what to do with the machine. (by FW)

We serviced a

MAYTAG WASHER TOP LOAD

Model MAV6451AWW

Near Eden Prairie, MN 55347

Paul

Job Details: 07/02/2021

Complaint was unit now spinning clothes out well. Has a bad transmission.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR7300PQ2

Near Corcoran, MN 55340

Seth

Job Details: 07/02/2021

"Customer complains the washer is not spinning and draining. On arrival an inspection I found the Cuppler have failed its very noisy. Replace a coupler and also the drain hose that was damaged. I tested The washer its now draining and spinning as designed.; used 1 285753A (DD COUPLER) from stock, pckd up 1 W10096921 (Drain hose assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KUDR25SHBL1

Near Eden Prairie, MN 55347

Paul

Job Details: 07/02/2021

"Complaint was unit leaking. Need water inlet assembly, Need the assembly with gasket and inner nut... ; O-emld tckt"

We serviced a

KENMORE REFRIGERATOR

Model 10656829603

Near Shakopee, MN 55379

Paul

Job Details: 07/02/2021

"Complaint is ice not dispensing, (NOT A REDO)Unit needs dispenser motor issue. W10271509; saved tckt"

We serviced a

GE DISHWASHER

Model GSD4060V00SS

Near Minneapolis, MN 55446

Phil

Job Details: 07/02/2021

"Dishwasher will not driain. The unit has water in it, the customer ran it through a drain cycle and the water level did not change. The motor assembly is not available locally and is part number- WD26X10052 (by FW)"

We serviced a

GE DRYER- ELECTRIC

Model DJXR433EG6WW

Near Shakopee, MN 55379

Paul

Job Details: 07/02/2021

Complaint was unit not drying well taking multiple cycles. Vent needs to be cleaned. Unit heating great. Cleaned out inside of machine.

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RS36A72J1

Near Plymouth, MN 55446

Seth

Job Details: 07/02/2021

Freezer door will not close and seal. I found the screws that held the door to the slide assemblies were stripped. I was able to ship the screw holes and re-affix the door. The door now lines up and seals. It is not perfect but acceptable to the customer. Per the customers request I am ordering both right and left hand side drawer slides delivered directly to their home address. They will hold onto these if necessary as the door is not perfect but is acceptable at this moment. I dried out the freezer and thawed out the freezer section. The fridge is now fixed.; ordrd 1 837848 (Lh freezer slide) and 1 837844 (Rd slide assy)

We serviced a

GE WASHER FRONT LOA

Model WDSR2080D8WW

Near Minneapolis, MN 55438

Paul

Job Details: 07/02/2021

"Complaint was unit making water noise when empty and she moves tub bu hand, and its loud. And tub moves a lot. No failure found all normal things. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Eagan, MN 55123

Delton

Job Details: 07/02/2021

"Refrigerator not cooling, at room temperature. Found that compressor is not running. Found that inverter board is bad. Replaced inverter board, tested and compressor is running and refrigerator is cooling.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"