Service History 290

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed July 22, 2025 to July 24, 2025

Speed Queen WasherJul 22, 2025Circle Pines, MNTechnician: Collin

Model AWN42RSN115TW01

Replaced power supply board; ran full drain cycle; all systems engaging properly; unit working as expected.

Frigidaire RefrigeratorJul 22, 2025Forest Lake, MNTechnician: Lucas

Model FRSS2623AB8

Replaced ice maker and damper seal; tested both and verified proper cycling.

“Lucas is great. Friendly and helpful.”
Jeff S.

Frigidaire RefrigeratorJul 23, 2025Andover, MNTechnician: Collin

Model GRFS2853AFB

Re-secured loose handle screws; verified solid connection?unit operating properly.

Frigidaire RefrigeratorJul 23, 2025Maple Grove, MNTechnician: Collin

Model FRFG1723AV04

Replaced left and right door sliders, lubed tracks, reassembled?unit sliding smoothly.

“Very friendly and trying to fix the problem”
Sheila J.

Asko DishwasherJul 23, 2025Hopkins, MNTechnician: Nathan

Model D3251

Repaired broken top rack rail using ordered part?dishwasher now functioning properly.

“Pleasant, professional”
Sheila D.

Speed Queen DryerJul 23, 2025Rogers, MNTechnician: Adam

Model ADEE9RYS178TW01

Customer complaint of 3-minute cycle stall; found airflow outside at 9 mph?recommended vent cleaning and disabling eco mode.

“Thank you so much for taking the time to walk through everything for me. I appreciate your help!”
Paula H.

GE RefrigeratorJul 23, 2025Edina, MNTechnician: Nate

Model TPX21PRBAWW

Cleared frost from freezer area?door now seals better.

“Nate was very thorough and precise He was also very pleasant and answered all of my questions He made an extra effort and checked everything that was involved with solving the problem”
Richard J.

Whirlpool RefrigeratorJul 23, 2025Lake Elmo, MNTechnician: Lucas

Model GB9FHDXWB02

Replaced adaptive defrost control board due to intermittent cooling issue, tested and verified function

“Quickly diagnosed the problem & had the foresight to bring the right part. Very quickly we were up & running.”
Mike H.

LG RefrigeratorJul 24, 2025Hastings, MNTechnician: Hyrum

Model LRFXS2503D.ASBCNA0

Installed new control board in washer; tested?machine working properly.

“This experience was beyond my expectations. This service originated as part of a repair needed for my LG refrigerator and covered by our warranty. I anticipated it taking weeks, but it was days only. The communication was prompt and follow up was frequent. They had a cancellation and were able to move me up. Hyrum was our tech and explained things well to me and was very professional. An additional part was needed, he explained the process, cost, time etc. Follow up was exceptional and he was back and fixed our fridge. All in all done in a week and a half from first call, to two repairs needed. Excellent customer service. Highly recommend Hyrum and this crew.”
Natalia K.