Service History 251

Model BFTF2716SS

Installed new control board and temp sensor. Tested unit is working properly

“My Beko refrigerator didn’t respond to the first thermostat replacement. Hopefully the second replacement will work. Adam has been great to work with on all 3 visits. This was warrenty work with Warner stellian. There were hassles getting warrenty appt with Omega Force.”

Jan S.

Model DD24DCTX9

Customer stated the dishwasher was leaking, found the one hour delay had been turned on, the customer also had issues with the bottom drawer opening. Adjusted the dishwasher, found the wrong soap had been used causing issues. Cycled and tested both drawers of the dishwasher are working as they should.

“Excellent communication, timely, respectful, patient, knowledgeable, friendly, thorough.”

Tracy And Steve M.

Model GTX18ESSJOWW

A glide on the front bearing was loose and snagging clothes. I showed customer how the notch on the bearing was gone, so glide doesnt stay put. Gave option to superglue glide back on, take it off, or replace bearing. They opted to take glade off. Runs great now.

“Great service! Thank you!”

Ann M.

Model FDPC4314AB0A

Completed terminal / power supply repair.

“Went above and beyond - thank you!”

Melissa H.

Model PMOS1980AFA

Find inspection uninstalled old microwave door reinstalled new one set time verified. Its working properly done ! Tested microwave! Everything looks great done !

“They got me scheduled in very quickly and they kept me informed on when Collin would be coming to my house. Collin is a very professional guy, he was very quick to replace my microwave door with the new one and tested it to make sure everything was working correctly. I would recommend him to anyone.”

Rick C.

Model SHS43CF5N/01

This is not redo. When customer fills the rinse aid a little comes out. I explained that is normal because if its over filled it will drip they said after its fine.

“Our service tech, Adam, was friendly, knowledgeable, and efficient. He determined the problem, replaced a broken part, and tested the replacement part competently. I was impressed & very happy with Adam & Omega Force!”

Vicki V.

Model SHP865ZD5N/01

Previous water damages pictured, valve was leaking out the back and slightly down into the tub tripping the float switch. Replaced cross threaded valve with new and tested 4 times got no leaks. Made sure new valve threaded correctly. On my first visit I had shut water supply and power off to dishwasher to avoid further damages. On second visit found floor damages that were old and molded. Cleaned area out with customer. Reinstalled dishwasher and tested. Operation. No leaks good to go

“It was a great experience professional and timely. Excellent service.”

Terra H.

Model GRMC2273CF02

Customer states the display will not stay on, showed the customer how to shut the sleep mode off.

“The gal that I talked to to schedule the appointment was very helpful and helpful to get me an appointment the same day. Brandon the technician was there waiting for me. He came in removed his shoes and proceeded up stairs to look at the fridge. I explained the problem and he had a user guide in his phone so he looked it up and had it fixed in a matter of 5 minutes. I showed him the manual that I had and it only had 14 pages the set up process was on page 16. He told me to call the Frigidaire company and ask for a user manual and also gave me the number of the part he thought we would need if we had problems. He was very professional! After talking to Frigidaire the night before and then again in the morning I was very frustrated. But I will definitely call Omega Force appliance again. I will for sure recommend them! Thank you Brandon!!”

Marge S.

Model A612

Installed new belt and tensioner from last diagnosis. Now unit is spinning and not giving a burning smell