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Service History 250

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 4, 2025 to April 8, 2025

Frigidaire RefrigeratorApr 4, 2025Woodbury, MNTechnician: Aaron

Model FFTR1835VS

The freezer and fresh food cabinets were not cold what so ever, the compressor, evaporator and condenser fans were not blowing air, the entire cooling system was off line. I tried to manually move the defrost timer but it was seized closed. I replaced the defrost timer, plugged in the appliance and verified that the cooling system function was completely restored. The refrigerator is cooling again, may take twelve or more hours to reach set temperature.5304526183 defrost timer Ordered a replacement partNo need for further parts or repair visits.

“Aaron did a fantastic job! Very knowledgeable and helpful. And personable. He quickly fixed my fridge. Knew right away what the problem was and answered some other concerns for me. Great job!!”

Chad M.
Whirlpool RefrigeratorApr 7, 2025Rogers, MNTechnician: Adam

Model WRS325SDHZ01

Installed new water valve from last diagnosis. Once installed tested multiple times for leaks. Working great

“Adam was an great service tech. He arrived promptly, addressed the work neatly, and was a great representative of Omega. Office personnel were efficient and positive. Great work and annual service contract options as well. Highly recommend!”

Curt H.
Frigidaire RangeApr 7, 2025Minneapolis, MNTechnician: Dakota

Model FCFI3083ASC

Customer states front left burner not working, found bracket that supports cooktop not supporting induction burners, reassembled cooktop so that burners sit on bracket and tested, all functions now working

“Dakota was very knowledgeable and very thorough in resolving our issue.”

John M.
Frigidaire WasherApr 7, 2025St. Cloud, MNTechnician: Brandon

Model ATF6000FS1

Returned installed the new hinge and striker. Cycled and tested the door now latches and locks.

“Brandon has in our service person in the past. He is always congenial and willing to explain things thoroughly.”

Del B.
Frigidaire RefrigeratorApr 8, 2025Farmington, MNTechnician: Delton

Model FGHB2866PF3

Ice not being made and also ice box fan is running loud. Found several things, ice maker has frost build up that the ice fan is hitting making the noise. Waterline is frozen due to ice ball on back of refrigerator causing rust and freezing the waterline (see picture) due to insulation inside walls of refrigeration breaking down.Called Frigidaire and they said no fix for it and not repairable.

Fisher & Paykel DishwasherApr 8, 2025Saint Paul, MNTechnician: Hyrum

Model DD24DT17

Customer had silverware jammed in with the spray arm of the dishwasher. This is causing spray do not spend on dishes to wash well. Remove the spoon and tested. Machine seems to be working properly.

Maytag DryerCoin-opApr 8, 2025Saint Paul, MNTechnician: Dakota

Model MDE17PDAYW0

Found coins drop on first floor dryer to have a stuck coin, coin drop was sticking, replaced coin drop, unit now accepting coins properly, reprogrammed first and third floor dryers to dry for equal time with equal amount of coins

“On time and efficient!”

Alyssa Or Martin - Caretakers E.
Samsung RefrigeratorApr 8, 2025Mounds View, MNTechnician: Collin

Model RF4267HARSXAA

Upon inspection uninstalled all icemaker reinstalled with new turned, icemaker on and control panel ran a harvest test mode on the test switch on the side of the icemaker unit is operating and working correctly done

“Right to task, fun, great work ethics, super knowledgeable, good natured, respectful! He gets a 10 from us❣️”

Cornelius Or Noelle B.
GE WasherApr 8, 2025Hugo, MNTechnician: Collin

Model GTW220ACK7WW

Upon inspection, uninstalled old motor, reinstalled new motor and pulley bracket secured wires and reinstalled cover verified unit sounds good on spin cycle done ! Unit sounds amazing !

“Collin is a great technician for Omega Force Appliance Repair. He initially came and diagnosed that I need a new motor within a few seconds and ordered the part and came back within a couple days and fixed it. I had also used him a couple weeks before for also a transmission issue and fixed that. Washing Machines are not what they use to be. He is very polite, cleans up his mess and very personable. I would definitely use this company again. Omega also has great customer service. Very pleased with this company!”

Susan A.
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