We serviced a
LG REFRIGERATOR
Model LRMDC2306S/01
Near Dayton, Minnesota 55327
Matt
Job Details:
07/16/2024
MIDDLE DOOR FLAP THAT OPENS AND CLOSES IS NOT CLOSING PROPERLY. Found the right door just needed to be adjusted so the mullion lines up. I adjusted door and now its working perfectly. Refrigerator is now fixed.
We serviced a
SAMSUNG DRYER
Model DVE45N53000W/A3
Near St. Cloud, Minnesota 56301
Brandon
Job Details:
07/16/2024
Customer states the unit was not heating. Checked and found the heat element was not working correctly. Quoted the customer for repair, customer approved. Vacuumed out the unit, lubed the rollers, installed the new heat element, cycled and tested Malik sure it was heating, checked the vent speed 15 mph on the outside.
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near St. Cloud, Minnesota 56301
Brandon
Job Details:
07/16/2024
Customer states the oven wont ignite. Pulled out the lower drawer, tested the igniter found the amp draw was low, customer approved new igniter, replaced cycled and tested the oven now starts as it should.
We serviced a
ASKO++ DISHWASHER
Model D5536 XXL
Near Orono, Minnesota 55356
Adam
Job Details:
07/16/2024
Installed new drain hose and air guide from last diagnosis. Once installed tested everything is working properly. No leaks also for the drain.
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AFA
Near Otsego, Minnesota 55374
Matt
Job Details:
07/16/2024
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV03
Near Maplewood, Minnesota 55109
Hyrum
Job Details:
07/16/2024
809069207 fan motor Upon arrival, customer states that machine has had no issues cooling, but makes a high-pitched squealing sound sometimes. Put the machine into diagnostic mode to isolate the source of the sound and found it to not be the compressor button that the evaporator fan. Opened it up and discovered that one of the sound cancellation rubber boots on either end of the fan was installed backwards possibly reinstalled and put it all back together and did not hear the sound any longer. If the sound comes back, please order the fan motor. Complete
We serviced a
AMANA REFRIGERATOR
Model A8TCNWFAW02
Near Saint Paul, Minnesota 55106
Hyrum
Job Details:
07/16/2024
Upon arrival, customer states that they fridge is very warm in the freezer is cooling but not quite frozen. discovered ice had built up around the air duct and around the fan preventing the evaporator fan from spinning. Defrosted the machine and tested. Airflow seems to be significantly better now.
We serviced a
GE RANGE
Model JB910BK6BB
Near Osseo, Minnesota 55311
Adam
Job Details:
07/16/2024
"Complaint is flashing display. Customer unable to use display. Attempted to power cycle unit, did not resolve issue. Visually inspected control board, no obvious damage or burnouts. Control board is bad. Part listed NLA at our sources. Please try to find WB27T10810 and contact customer with information. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, Minnesota 55345
Nate
Job Details:
07/16/2024
Water spraying from shut off valve behind the fridge. Called customer and let them know we could remove the valve and replace with a coupling. They approved. I replaced the valve and used towels to dry up as much water as I could get to. No more standing water. I left the broken shut off on the counter top. Recommended blowing fan towards the underside of fridge. ; used 1 ( JG CONNECTOR) from stock
We serviced a
GE DISHWASHER
Model GDF650SMVES
Near St. Cloud, Minnesota 56304
Brandon
Job Details:
07/16/2024
Customer stated the unit would not start just keeps beeping. Checked and replaced the door latch. The unit would start and operate, found after trying to clear the 29 minutes the unit would not shut off or clear the 29 minutes. Replaced the board. The issues went away after replacing the board.
We serviced a
WHIRLPOOL DRYER
Model WED7500GWO
Near Saint Bonifacius, Minnesota 55375
Paul
Job Details:
07/16/2024
Tenant stated dryer was noisy. Found faulty idler wheel and unit packed full of lint. Kristin approved repair. Replaced idler wheel, oiled bearings and wheels. Vacuumed out bottom of dryer. Verified operations. ; used 1 (IDLER PULLEY) from stock
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Excelsior, Minnesota 55331
Paul
Job Details:
07/16/2024
"Found tub seal leaking causing cabinets to swell. Cabinets in need of repair before unit can be pulled out. Will quote new tub seal, can be installed anytime, definitely needed before using in new cabinets."
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT1
Near Saint Michael, Minnesota 55376
Matt
Job Details:
07/16/2024
"WASHER ISSUES, DOOR, DOOR NOT CLOSING-DOOR NOT CLOSING PROPERLY. This has been an issue and I think replacing the bellow will fix it. Part on order. Please schedule me 2 hours. ; ordrd 1 5304505004 (Bellow)"
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD605I
Near Maple Grove, Minnesota 55311
Adam
Job Details:
07/16/2024
"Installed from last diagnosis now the motor is running properly and draining properly but unit is still not shutting quite properly. Its like the hoses are getting stuck behind the unit. The hoses are kind of kinked up. Customer stated that the owner before and never used the drawer below and its always been like this, but if you run the cycle without pushing the door shut completely, it will leak cause its not sealing probably. Drain hose 510852Link support 528437; states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INSS03
Near Loretto, Minnesota 55357
Paul
Job Details:
07/16/2024
Replaced ice chute door. Door opening is now sealed properly. Tested ice and water dispenser - OK.
We serviced a
LG DRYER STACKED++
Model DLG3744S
Near Hanover, Minnesota 55341
Paul
Job Details:
07/16/2024
Customer states dryer is noisy. Found noise due to faulty back rollers and idler wheel. Replaced back rollers and idler wheel. Vacuumed out lint. Start and verify operations - ok. Dryer sounds great again. ; used 1 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Sartell, Minnesota 56377
Brandon
Job Details:
07/16/2024
Customer states the unit just makes a buzzing sound and does not drain, tried to get the unit to drain and it will not drain, would not drain diagnostic mode. Vacuumed out the water, gave customer a price on a new pump, customer approved, installed cycled and tested the unit now drains as it should recalibrated. ; used 1 (DRAIN PUMP) from stock
We serviced a
SAMSUNG DRYER
Model DV220AGW/XAA
Near Rice, Minnesota 56367
Brandon
Job Details:
07/16/2024
Customer stated the unit was making noises. Disassembled and found the idler pulley starting to lock up. There was a rattle in one of the baffles. Quoted the customer repair, customer approved. Removed and replaced the idler assembly, vacuumed out the unit checked the drum rollers cleaned and lubed. Checked the belt, cleaned unit with a vacuum. Put back together, cycled and tested the noise is gone.
We serviced a
BEKO REFRIGERATOR
Model BFFD362488
Near Minneapolis, Minnesota 55424
Nate
Job Details:
07/16/2024
"Has been buzzing loudly. Found all fans running, but compressor is scalding hot. Alcove its in doesnt give it enough room to breathe. Also, E8 error (icemaker isnt connected) and water drips from the water dispenser. Freezer is 13 degrees. 41 degrees in fresh food section. Please call customer back with quote for compressor replacement. Also, they are not fans of the fridge and with the alcove its going to continue to cause cooling issues/undue stress on compressor, they will most likely replace fridge. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Albertville, Minnesota 55301
Matt
Job Details:
07/16/2024
SOCK STUCK IN BLOWER. Found a sock was rapped around the blower wheel. Removed sock and vacuumed out blower wheel and bulkhead. Reassembled and tested. Dryer is working great. Dryer is now fixed.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922683-09
Near Minneapolis, Minnesota 55419
Nate
Job Details:
07/16/2024
"Over frosting and freezing up in freezer. Called tech support and we verified that the defrost works and compressor and fans work. Needs new sensor, and for that sensor to be relocated to upper right side. 3 inches from upper right. Can someone please call customer with quote and then schedule return visit? Parts 9590206 and 7439221. ; saved tckt"
We serviced a
FRIGIDAIRE WALL OVEN++
Model PCWS3080AFB
Near Andover, Minnesota 55304
Nate
Job Details:
07/16/2024
Sensor did not fix issue. Found the main pcb charred. Ordered new board. Customer also requested new knob 5304532090 but I cant find anyone who has it. It is scratched. DW can you try and find one and order it for when I return?; ordrd 1 5304536397 (Main pcb)
We serviced a
LIEBHERR++ REFRIGERATOR
Model HCB2092
Near Prior Lake, Minnesota 55372
Dakota
Job Details:
07/15/2024
Cx state weak cool in top fzr drawer and no ice. On arrival found ice formation on evap cover. Removed evap cover and found excess ice formation on top of evap near fan and evap temp sensor detached from evap, wire for evap sensor too short to reach evap. Called tech support, confirmed ok to lengthen wire to allow sensor to be placed in proper position. Soldered and heat shrinked wires to sensor and clipped in proper location. Reassembled unit and verified evap sensor reading temps. Instructed Cx to wait 48 hours for ice production.
We serviced a
LG REFRIGERATOR
Model LFC22770ST/06
Near South Saint Paul, Minnesota 55075
Dakota
Job Details:
07/15/2024
Unit not cooling, found compressor unplugged from wire harness, plugged compressor in, unit now cooling
We serviced a
GE WASHER
Model HTWP1400F1WW
Near Saint Paul, Minnesota 55104
Dakota
Job Details:
07/15/2024
"Unit will fill and then do nothing rest of cycle intermittently, found magnetic door switch intermittently not closing, recommend replace door switch, unit also has worn bearings causing noise in spin. Cx paid diagnostic and wants to consider additional repairs. Unit needs WH12X10334"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW01
Near Hudson, Wisconsin 54016
Aaron
Job Details:
07/15/2024
I removed the defective drive motor and all accompanying hardware. Installed new drive motor and transferred hardware to it. Plugged the washing machine in, filled it with water, allowed it to agitate and spin/drain. The washing machine is fully functional and ready for normal, everyday use.
We serviced a
LG REFRIGERATOR
Model LFXS26973D.ASBCNA1
Near Avon, Minnesota 56310
Brandon
Job Details:
07/15/2024
Customer stated there was an ice buildup in the back of the freezer. Removed the drawers and door. Found what looked like the ice maker overfilling. There was frost buildup in both fans.removed the back cover and let it thaw out. Checked the valve and found it was the wrong part. Installed the back cover and one of the fans were making noise, put the new cover in the noise went away. Installed new icemaker and checked twice making sure it didnt overflow with water. Unit is operating as it should.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbury, Minnesota 55129
Aaron
Job Details:
07/15/2024
I replaced one fresh food light, verified that all lights were lit. I replaced the directional water solenoid valve behind the water reservoir that sends supply to the ice maker and water dispenser. Tested the new part and water flow has been restored to the in door water dispenser.
We serviced a
GE REFRIGERATOR
Model PWE23KSKBSS
Near Minneapolis, Minnesota 55415
Dakota
Job Details:
07/15/2024
Instructed Cx on installing drawers and reinstalled rod for rails in fzr
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Minneapolis, Minnesota 55441
Adam
Job Details:
07/15/2024
"Door sometimes opening some times not. Called tech line and recommend to replace door opening guides. They have a spring to push door opening. Ordered parts. Customer will call in to schedule. ; ordrd 1 10005917 (Door openin guides), states that autho needed"
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2
Near Brooklyn Park, Minnesota 55443
Adam
Job Details:
07/15/2024
Customer complaint cant select different cycles. Found the dial/knob is broken. DC97-18058B part is showing unavailable. Please do a parts search for home owner. ; saved tckt
We serviced a
ELECTROLUX WASHER STACKED++
Model EFLS627UIW0
Near Maple Grove, Minnesota 55369
Adam
Job Details:
07/15/2024
Installed part from last diagnosis. Once installed tested to test mode, everything is working properly without leaks.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Minneapolis, Minnesota 55448
Adam
Job Details:
07/15/2024
Customer complaint over heating and burning. Ran unit multiple times and unit was working properly. High heat was at max at 195. Unit is getting about 15 mph out the dryer vent. Which I explained is bare minimum you would want. They said its clean and always clean when taken down. The burn spot is darker on the inside. Everything is operating correctly
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFD
Near Ham Lake, Minnesota 55304
Adam
Job Details:
07/15/2024
Unit is working property on arrival. Customer is complaint is microwave is not heating under the microwave settings. Turntable and everything else is working properly just not heating. On arrival tested multiple times working every time.
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/29
Near Rosemount, Minnesota 55068
Delton
Job Details:
07/15/2024
Customer said that they get an intermittent E22 and E24 error. As im here dishwasher is working good but based on symptoms customer is having it can relate to several parts. Order following parts and get autho. Customer will await parts/further instructions from office.Heat pump 12008381; 00631200 drain pump; 00611322 drain cover; 10023853 water valveScheduling 2 hours. Hard wired and have to disconnect all to pull out dishwasher.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Chanhassen, Minnesota 55317
Kinnon
Job Details:
07/15/2024
Broken arm on ice maker - replaced ice maker assembly tests good
We serviced a
ZLINE++ REFRIGERATOR
Model RBIV-36
Near Chaska, Minnesota 55318
Kinnon
Job Details:
07/15/2024
"Unit also needs mullion bar, spoke with z line and they are ordering mullion bar and shipping to customer z line ref # 00768398 - per zline they want this replaced bar before addressing low door alarm issue ; schdld next appmnt for 7/22 MON PM"
We serviced a
MIELE** WASHER
Model WWB020 WCS
Near Saint Paul, Minnesota 55102
Hyrum
Job Details:
07/15/2024
Ran the machine threw a whole cycle and could not observe a leak. Customer stated that they had cleared the filter recently and found dental floss in the pump. This couldve been the cause of the problem. Did not observe any leak at this time though.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Minneapolis, Minnesota 55415
Dakota
Job Details:
07/15/2024
No heat complaint, found TCO tripped causing no heat no other functional issues found
We serviced a
DANBY REFRIGERATOR
Model DAR055D1BSSPR
Near Andover, Minnesota 55304
Adam
Job Details:
07/15/2024
"Complaint is unit not cooling. Found that compressor is not kicking on. Tested voltage from the control board to the start relay. Was getting 120 V. Hooked up a jump run capacitor to the compressor from the outlet compressor never kicked on but hummed. So unit needs a new compressor. Asz30u6 is the compressor. Its 134a when I look it up for parts it shows 134a so Im not sure. Can we source part. Quoted for additional 600 labor then part charge. ; snapped 1 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Medina, Minnesota 55340
Paul
Job Details:
07/15/2024
Replaced right side door. Installed gasket and door accessories. Adjusted door height.
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFD
Near Minnetonka, Minnesota 55345
Paul
Job Details:
07/15/2024
"Found oven display intermittently going black. Verified proper voltage to controller. Ordered new controller and overlay, rescheduled customer. 5304514107 control316419380 overlay; ordrd 1 5304514107 (CONTROL) and 1 316419380 (OVERLAY)"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/01
Near Elk River, Minnesota 55330
Matt
Job Details:
07/15/2024
THE FREEZER KEEPS DYING IT KEEPS FREEZING THEN DEFROSTING. Freezer temperature is 4F and FF compartment is 40F. I removed the evaporator cover and theres very little frost on the evaporator. I put refrigerator into test mode and compressor and fans are running and the heater is working. I completely defrosted evaporator and turned refrigerator back on and after 20 minutes theres only frost on about 20 percent of the evaporator. The sealed system /compressor has failed. ; saved tckt
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Otsego, Minnesota 55330
Matt
Job Details:
07/15/2024
SQUEELING WHEN RUNNING. Found the idler pulley is seized up. Customer approved repair. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LRFXC2406S/00
Near Hanover, Minnesota 55341
Matt
Job Details:
07/15/2024
LEAKING WATER FROM DISPENSER. Customer said the freezer is thawing. Freezer temperature is 31F and FF is 44F. The leaking dispenser is from the ice cubes melting. I removed the evaporator cover and theres only heavy frost on about 40-50 percent. The sealed system is failing. Declined repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Farmington, Minnesota 55024
Delton
Job Details:
07/15/2024
There is moisture dripping from the wire harness channel (see picture) and im thinking got moisture on back of UI and caused it to error and beep randomly. I called tech support and we came to the conclusion that the door is not fully insulated and is creating condensation. Need to replace door and UI.Dana since a door is needed do we drop ship to customer both parts? Or just door and we order UI?I need to transfer and fish though wire harness and water line. Schedule 2 hours.Freezer door 5304527003; UI 5304527031; saved tckt
We serviced a
GE WASHER
Model GFW850SPN5RS
Near St. Cloud, Minnesota 56303
Brandon
Job Details:
07/15/2024
Customer states the light in the unit is not working, disassembled the front of the machine changed the bulb, the light is now working. Now the light comes on when you open the door.
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Sauk Rapids, Minnesota 56379
Brandon
Job Details:
07/15/2024
Customer states the unit is intermittently draining. Customer will have the unit fill will water and go through a cycle, it will stop and be full of water customer will cancel the cycle and do a drain and spin. Checked the wires going to the pump and checked making sure there was no debris in the pump. Quoted the customer a new pump and belt since the belt was cracked. Customer approved. Replaced both cycled and tested the. The customer said that the pump is working better and it pumps right away, before when putting on drain and spin it would take a while for the pump to kick in.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near St. Cloud, Minnesota 56303
Brandon
Job Details:
07/15/2024
Customer states the unit is making noise while running. Disassembled and found the rear roller worn out. Customer approved the repair. Cleaned out the unit replaced the roller, oiled the idler pulley, customer stated the idler and belt had been changed. Tested the air flow outside and got 18.9 mph. ; used 1 (ROLLER) from stock
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Saint Paul, Minnesota 55104
Hyrum
Job Details:
07/15/2024
"Customer states that she is leaving white streaks on clothes. No maintenance keys available at this time. Ordering correct maintenance key and will return. ; schdld next appmnt for 7/17 WED !, states that autho needed"
We serviced a
GE WASHER STACKED++
Model GFW400SCM1WW
Near St. Cloud, Minnesota 56304
Brandon
Job Details:
07/15/2024
Returned with the part, installed the door switch, cycled and tested the unit now works as it should.
We serviced a
FRIGIDAIRE RANGE
Model FGIF3061 NFC
Near Excelsior, Minnesota 55331
Paul
Job Details:
07/15/2024
Replaced relay board and installed filter.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Saint Paul, Minnesota 55116
Hyrum
Job Details:
07/15/2024
"AJH31248604 sumpAppears that during a previous visit, the screws that whole day sump together and in place or overtightened and stripped out. Will need to replace the sump assembly ordered part from day and will return on Thursday.; ordrng 1 AJH31248608 (Sump)"
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Lakeville, Minnesota 55044
Delton
Job Details:
07/15/2024
"Getting power to broil but no power to bake igntier. When im testing bake. Range does weird things. It will randomly turn on broil, turn on convection fan and cooling fan on high for 5 seconds then shut off. Bake never turns on.I called into Beko and they said check power at board and if no power then replace main board. They said they werent aware of those other weird things happening, just to make sure to power cycle the range with the door closed.since no power and weird things are activating or its gong though a startup sequence intermittently. Needs new main board. Part shows not in stock. Please find part and reschedule customer.Main board 267600046; saved tckt"
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, Minnesota 55302
Brandon
Job Details:
07/15/2024
Customer states the metal plate on the bottom of the foot pedal is hanging down. Found the foot pedal is broke on one side. Customer approved the the new foot pedal. ; ordrd 1 WC09X20229 (Foot pedal)
We serviced a
LG DISHWASHER
Model LDP7808SS
Near Prior Lake, Minnesota 55372
Delton
Job Details:
07/15/2024
Found that the motor is squealing when running and is weak. Water circulation is low and dishes are not getting clean. Customer also said he heard electrical buzzing when cycle was done but then went away when door was opened; i was not able to replicate that issue.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001FR/AA
Near Saint Paul, Minnesota 55116
Hyrum
Job Details:
07/15/2024
"DA97-20025A fanDA92-01199R boardOn arrival, customer states that the machine gets very warm around the door and that has not been cooling as well. They took the cover off the back and had a fan blowing back there. Discovered the condenser fan was not spinning. Check to see if the condenser fan was getting voltage from the board and discovered it was only getting 1.1 V. Trac wires all the way back to the board and made sure continuity was good. Just not getting any power from the board. Quoted customer for board replacement, but please order both parts just in case. Could not find them in stock at Day, Sundberg or Marcon; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.79983.510
Near Minneapolis, Minnesota 55407
Hyrum
Job Details:
07/15/2024
Upon arrival opened up the icemaker section in the fresh food left door. Discovered ice was forming on the bottom right corner of this section, took apart the icemaker and discovered the filter was covered with mineral deposits, causing it to spray over the funnel. Cleared off the mineral deposits and reassembled the icemaker. The should prevent any issues happening in the future.
We serviced a
ELECTROLUX DRYER
Model ELFE7437AW0
Near Minneapolis, Minnesota 55447
Nate
Job Details:
07/15/2024
Dryer was dented on the side, and when the dryer would run the drum was scraping on the left side of the cabinet. I used my pump wedges to straighten out the side panel, and also leveled it, and lastly showed customer how to run the vent. Used some of my vent tape to attach it correctly. Now it runs nice and quiet.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Mound, Minnesota 55364
Paul
Job Details:
07/15/2024
Replaced drain pump and water inlet valve. Cleaned overflow pan and switch out. Verified operations and no more water leaks tripping breakers.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFB
Near Monticello, Minnesota 55362
Matt
Job Details:
07/15/2024
"COOKING ISSUES, COSMETIC, DAMAGED-REPLACE CONTROL PANEL ON RANGE. Its also missing the front left burner and cap. Only the cap was sent to me. I installed new control panel, but need to order the burner. Part on order. ; ordrd 1 5304533618 (Burner)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFCO
Near Minnetrista, Minnesota 55375
Paul
Job Details:
07/15/2024
Replaced faulty drain pump. Verified dishwasher operational.
We serviced a
SAMSUNG REFRIGERATOR
Model RB215BSSW
Near South Saint Paul, Minnesota 55075
Hyrum
Job Details:
07/15/2024
Upon arrival opened up the fridge and freezer and defrosted both evaporators replaced the sensor and thermal cut off for the freezer section. Replaced the board on the back of the machine. Made sure everything seem to be working properly. Complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Woodbury, Minnesota 55129
Hyrum
Job Details:
07/15/2024
Replaced icemaker with part provided by Square trade. Tested in machine is working properly now. Complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Plymouth, Minnesota 55446
Nate
Job Details:
07/15/2024
Icemaker only made a couple batches of ice. Something is off with sensor on icemaker. Its not happy with temp. Then runs too cold. Steamed out dispenser just in case it froze again, and replaced bad icemaker. Put into test mode and now it works great.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SS
Near Saint Paul, Minnesota 55110
Aaron
Job Details:
07/15/2024
The customers are concerned that their refrigerator sounds loud. The compressor is humming, typical for ambient temperature. The evaporator fan sounds normal. The condenser fan sounds normal. The compressor humming as quiet as a mouse. The freezer and fresh food door gaskets are making complete contact against the cabinet, no signs of warm air leakage. The refrigerator back was pushed against the wall and left side was hugging the cabinets/countertops. The fresh food temp was set to 34 and freezer at -3 on arrival, I recommended adjusting both compartments to 37 and 0. No defrost problems found.No malfunctioning parts or repairs necessary at this time.
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Plymouth, Minnesota 55446
Nate
Job Details:
07/15/2024
Making a scraping sound. Cleaned out lint and found that the rear bearing needed to be greased up. Greased up rear bearing, now its nice and quiet.
We serviced a
BOSCH DISHWASHER
Model SHP65T56UC/09
Near Minneapolis, Minnesota 55436
Delton
Job Details:
07/15/2024
E15 error. Found water in drip pan. I cleaned out water. Ran dishwasher for 30 minutes and didnt find any leaks. I did find that thee inside dishwasher was full of suds and i didnt add any soap. So it is possible that too much suds overflowed into the drip pan causing the error to trigger. I cleaned out suds with cooking oil and suggested customer to use different brand Finish and use less soap.Informed customer to use dishwasher as normal and if problem still occurs when using different soap.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Maple Grove, Minnesota 55369
Nate
Job Details:
07/15/2024
"87414847 is case number. Spoke with Tre at Frigidaire. Refrigerator has been beeping and the control panerl locks up, and water drips from behind the UI. I found lots of condensation on million strip. With compressor running on high, million strip doesnt increase in temp. Condenser line has moved out of place inside casing. Unrepairable. Up for review. They will contact customer within 3-5 business days. ; O-emld tckt"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01N
Near Delano, Minnesota 55328
Paul
Job Details:
07/15/2024
"Customer states clothes come out very wet. Could not get unit into factory test mode. Put unit thru a whole wash cycle. Unit drains, agitates, and spins properly. Ordered control, lid lock, and lid switch. Rescheduled customer. ; ordrd 1 205222 (KIT TLW LID LOCK) and 1 204696 (DUAL LID SWITCH KIT) and 1 204141P (Control Assembly)"
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Minneapolis, Minnesota 55428
Nate
Job Details:
07/15/2024
Replaced bad tub and transmission. Runs nice and smooth now. The quietist Ive ever heard one of these run.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near St. Cloud, Minnesota 56301
Brandon
Job Details:
07/15/2024
Returned with the parts, removed the door, removed the shelfs, removed the back cover had to steam out the all the frost and ice build up. Installed parts cycled and tested the element is not heating up. Checked and there is voltage going to the element no amp draw. Suspect the issue is in the board the customer is going to replace the board since the part is not available.
We serviced a
LG REFRIGERATOR
Model LRDCS2603D/00
Near Stacy, Minnesota 55079
Aaron
Job Details:
07/15/2024
I recovered the R600 refrigerant from the sealed system and cut out the defective compressor. I flushed the lines with nitrogen to inspect for leaks and to move the remaining refrigerant out of the system. I brazed in a new compressor with low side service valve access a new filter drier(dye). Once everything was in, I pulled a deep vacuum, checked to verify vacuum pressure held and charged the system with 57 grams of R600 refrigerant. Plugged the refrigerator in Ave the compressor started working its way down into vacuum on the low side, sitting at 35 on the high side. The machine was getting cold in the freezer but it will have to run overnight before its down to temp in both cabinets.
We serviced a
GE REFRIGERATOR
Model GSL25JFTFBS
Near Otsego, Minnesota 55301
Matt
Job Details:
07/15/2024
FREEZER OK, FRESH FOOD WARM. Found the evaporator heater is burnt out. I completely defrosted the evaporator and installed new heater. Tested and its working great. Refrigerator is now fixed.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Minneapolis, Minnesota 55423
Delton
Job Details:
07/15/2024
Found that there was piece of food debris was lodged in the drain chute to main drain line. Cleared that out, ran dishwasher for 20 minutes no leaks but no leaks in pan as im here and dishwasher is draining good.
We serviced a
SAMSUNG DRYER STACKED++
Model DV22K6800EW/A1
Near Minneapolis, Minnesota 55401
Dakota
Job Details:
07/15/2024
Replaced rear drum bearing
We serviced a
GE REFRIGERATOR
Model PYE22KMKKES
Near Ramsey, Minnesota 55303
Adam
Job Details:
07/15/2024
Complaint is unit cooling properly. Hooked up SmartHQ found that the evaporator fan in the freezer is not operating. That is what its given the warmer temps. Looked up part number. We do not carry this part. Ordered part and rescheduled. Customer scheduled customer for Friday if available earlier please let customer know.; ordrd 1 WR60X10352 (EVAP FAN MOTOR (STANDARD SXS) AC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Saint Paul, Minnesota 55119
Hyrum
Job Details:
07/12/2024
Our arrival customer states that the icemaker does not make as much ice as it used to. Tested the icemaker by checking the tray, the lever arm, the fill volume the valve and everything else related to the icemaker. Did not find any issues here. Did find that airflow in the freezer was restricted because of how packed the freezer shelves were. The restriction was probably causing the airflow to the icemaker to be insufficient to make ice quickly. Working now.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near Maplewood, Minnesota 55119
Hyrum
Job Details:
07/12/2024
Upon arrival repaired broken waterline. Use one fitting and make sure all the lines were secure and not leaking. Seems to be working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFG2353AF
Near Minnetonka, Minnesota 55345
Nate
Job Details:
07/12/2024
Door doesnt seal for freezer. Found the door needed to be adjusted. I adjusted it, now it seals great. Also, I found a clip for the freezer door broken. Little plastic clip. Ordered that for customer. He will pop it in. He also mentioned that the water dispenser drips. I found a service bulletin. It said theres a gap in the fill line between that and the end of the dispenser hole that causes a drip. I adjusted the waterline so there is no gap.
We serviced a
GE LAUNDRY CENTER++
Model GTUP270EM1WW
Near St. Louis Park, Minnesota 55426
Nate
Job Details:
07/12/2024
Rear metal grate fell off. Had to disassemble the dryer to get to bearing assembly. Got everything back together and greased rear bearing. Runs great now.
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Minnetonka, Minnesota 55305
Nate
Job Details:
07/12/2024
Replaced all parts. UI, wire harness, control panel, and main pcb. Works great now.
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Otsego, Minnesota 55330
Adam
Job Details:
07/12/2024
Complaint is not cooling properly. One day the had ice cream and it was soft. Also stopped making ice. They swapped the food to another fridge and after a day or two has been working good. Tested the fans. All the fans are running properly. Made sure defrost was working properly. Compressor is running no signs of a leak. A little bit of dye on the filter dryer couldve been prior from when they replaced the compressor and filter but as of now when I did a freezer, it was at 2? and at 0? so everything is working the way it should.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Otsego, Minnesota 55330
Adam
Job Details:
07/12/2024
"Installed new power control board unit powered on right away but now the lid is not locking properly. Will need new lid dock Im going to go pick up the lid lock and then we are gonna try to return visit today. If that doesnt work, we will reschedule him for a different day.; ordrd 1 W11700916 (Lid lock)"
We serviced a
GE REFRIGERATOR
Model PS26MSRBSS
Near Minneapolis, Minnesota 55448
Adam
Job Details:
07/12/2024
Installed new water valve. Once installed tested. Multiple times unit is working properly with out any leaks
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Minneapolis, Minnesota 55449
Adam
Job Details:
07/12/2024
"Complaint is icemaker is broken and not making ice properly. It is making ice, but its not working the way it should. They also had a couple pieces break off icemaker. Removed icemaker and found that there was a cracked icemaker and the thermostat was hanging. Replaced icemaker working properly.; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near Apple Valley, Minnesota 55124
Delton
Job Details:
07/12/2024
Found that the upper rack adjusters plastic is broken. Customer approved estimate to replace adjuster kit. Replaced parts and rack slides in and out normally. Ran diagnostics and all functions are working good.
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near Otsego, Minnesota 55362
Brandon
Job Details:
07/12/2024
Customer states they are getting rust on the clothes from the washing machine. Pulled the unit out and took the top vent off and could see all the scale rust buildup on the drum. Customer states the unit had been ran through a cleaning cycle. Gave the customer some additional cleaning solutions and informed the customer that it would be extremely expensive to disassemble the unit to remove the drum to manually clean it. The customer has updated their water system so after the drum is cleaned and the rust scale is removed the issue should be resolved.
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Otsego, Minnesota 55330
Brandon
Job Details:
07/12/2024
Customer stated the water dispenser works fine for a few seconds then slows down. The customer has tried a new filter. Bypassed the filter completely and the water dispenser works as it should. The informed the customer there is an obstruction in the assembly. Customer approved the repair. ; ordrd 1 WR02X45206 (Manifold)
We serviced a
KENMORE REFRIGERATOR
Model 111.75035020
Near Elk River, Minnesota 55330
Brandon
Job Details:
07/12/2024
Customer stated the unit was not cooling. Both compartments were very warm. Removed the freezer door and the back cover the unit had a decent frost pattern. Customer informed me that a few weeks ago he did the same thing and the unit was full of ice in the top left corner he defrosted the unit letting it thaw for a day. The compressor and fan was not running when I got there unplugged and plugged the unit in and it started and ran fine. The it acts like a board issue, this is the second refrigerator that the customer has had the first one that was identical to this one , the unit was replaced with this one that is not working correctly. Found the unit was a manufactured by Daewoo, could not find any parts available for the unit. The customer suspects that is why the first unit they had could not get repaired and it was replaced. Customer is going to replace the unit.
We serviced a
JENN-AIR RANGE
Model JES9860BAS
Near Maple Grove, Minnesota 55369
Adam
Job Details:
07/12/2024
Replace element module. Unit is now working Complaint is front right burner. Is not working. Removed burner assembly on the right side. Check continuity. Found that the element is reading open which is bad compared to the other side. Everything is good.
We serviced a
SUBZERO++ REFRIGERATOR
Model 532
Near Eden Prairie, Minnesota 55347
Kinnon
Job Details:
07/12/2024
Found water leaking at bottom of ff section - found clogged drain tube for defrost cleared and tests good drains good now
We serviced a
GE REFRIGERATOR
Model GNE25JSKKFSS
Near Woodbury, Minnesota 55125
Hyrum
Job Details:
07/12/2024
On arrival saw that the frost had formed around the door again, and this indicated that the gasket was not seating correctly. Checked the glides to make sure that they were pulling the door correctly. They seem to be fine. Replaced the door gasket with new part and conformed it.freezer appears to be ceiling better now. Machine is in a defrost mode and we instructed customer to not open it for the next few hours to let the door gasket sit into place.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB620012AA
Near Minneapolis, Minnesota 55421
Dakota
Job Details:
07/12/2024
Water trickling into pitcher and IM. Repierced piercing shutoff valve for Cx plumbing in basement, unit now dispensing water properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Saint Paul, Minnesota 55104
Dakota
Job Details:
07/12/2024
Cx state low flow code and leaving stains on clothing. Hot water valve not working. Unit has grey/brown film in machine. Suggested running clean washer once a week with generic afresh once hot water valve replaced.
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0984406-02
Near Saint Paul, Minnesota 55105
Dakota
Job Details:
07/12/2024
Ice build up on fzr evap cover. Evap temp sensor out of range, defrosted evap, replaced sensor and tested unit now read proper evap temps in FzR; used 1 (SENSOR) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24SAX9-N
Near Lake Elmo, Minnesota 55042
Hyrum
Job Details:
07/12/2024
On arrival replace the dispenser assembly and tested. Ran the machine for about 10 minutes and didnt see any leaks anymore. Complete.
We serviced a
KENMORE WASHER
Model 110.22352511
Near Eden Prairie, Minnesota 55347
Kinnon
Job Details:
07/12/2024
Arrived on site found loud screeching and grinding during agitate cycle checked underneath and re-created sound found defective gearbox and clutch assembly. Client declined repair.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near River Falls, Wisconsin 54022
Aaron
Job Details:
07/12/2024
The customer is experiencing a knocking noise when his washing machine is in spin cycle. I removed the agitator and worked my way to the drive bell and seal, the bolts that secure the inner tub and lip seal and hub are nice and tight, in place. No water leaks found.The lower bearing is showing signs of wear, I tried to tighten the inch and a half nut on the bottom of the lower bearing but it continues to make a repetitive knocking sound. I built an estimate and emailed the customer. Customer declined repair at this time.
We serviced a
LG WASHER
Model WM3470HA
Near Eden Prairie, Minnesota 55347
Kinnon
Job Details:
07/12/2024
Unit not draining confirmed defective drain pump replace drain pump all functions test good

