We serviced a
ASKO++ DISHWASHER
Model DFI664XXL.U
Near Minnetrista, Minnesota 55364
Adam
Job Details:
08/08/2023
Unit error 54 Which is a leak. Pulled unit out. Removed back cover. Removed all the water turned water on water started right away to leak. I tried to redo the connection and its not going to work someone stripped it. Need parts listed below to correct the issue. Valve 611906Valve clamp 700439Also need the water line hose. Cant find part number. ; states that autho needed
We serviced a
FISHER PAYKEL++ DRYER
Model MISSING
Near Minnetonka, Minnesota 55345
Adam
Job Details:
08/08/2023
Installed parts from last diagnosis. Once installed I also did a clean up on the dryer. Reassembled unit and tested. Unit is running great and its quiet.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILBS7
Near St. Cloud, Minnesota 56304
Matt
Job Details:
08/08/2023
"Customer complaint is, BLINKING THE CLEAN LIGHT. Inspected and tested. The clean light is blinking 7 times. This is a heater circuit problem. I ran dishwasher through service diagnostics and the heater reset and is working. This dishwasher is in rough shape. Both racks are rusty and falling apart, the side rail is broken and the top spray nozzle is falling off. I recommended customer replace dishwasher in the future if they have issues."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, Minnesota 55369
Phillip
Job Details:
08/08/2023
The complaint was the dishwasher would not drain. When I arrived the customer said they tried it again and it started to drain. I checked the drain hose again and the loop is good and its installed good. I ran a hose down the drain hose and its clear. I started the dishwasher and then set it to drain. The dishwasher is draining good. I advised them to make sure the food is off the dishes and to make sure the disposal is clear before they run the dishwasher.
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS6
Near Roseville, Minnesota 55113
Nate
Job Details:
08/08/2023
"Leaking water. Tested the water, its hard. There are hard water deposits in the dishwasher, I recommend dishwasher cleaner. He had taken the tub seal out, tried a new one but didnt have it in there right so he returned it. I looked over the seal, it looks good. I reinstalled the old seal. I can see that the lower spray arm is separating, and spraying out the sides. The gear is also getting stuck, and the arm is spraying water at the float. And then water leaks down through the float. Needs new spray arm.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Minneapolis, Minnesota 55445
Phillip
Job Details:
08/08/2023
The customer complaint is the ice maker is not making enough ice and not able to keep up. When I arrived I found the ice bucket was 3/4 the way full and ice was built up around the ice maker arm. The temps were good at 37 and 0 degrees. I removed the ice maker and tested the ice maker. I ran a harvest test and it filled up with water. I pulled up a data sheet on the ice maker. It says the ice maker makes 56-72 cubes per bucket and it takes 2-3 days to fill the ice bucket. I advised the customer it dumps 8 cubes a time. So if there is a lot of people using it the maker may not be able to keep up. The ice maker is working as it should no issues found.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Saint Paul, Minnesota 55119
Nate
Job Details:
08/08/2023
Replaced bad temperature sensor and now it runs great.
We serviced a
MAYTAG MICROWAVE
Model MMV5207BAS
Near Becker, Minnesota 55308
Matt
Job Details:
08/08/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the magnetron has failed. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed.
We serviced a
KENMORE RANGE
Model 790.7746381
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
08/08/2023
Unit not heating properly. Disassembled to get to igniter. Started bake. The igniter glowed but never opened the gas. Quoted for new igniter. Installed new igniter now its working properly. Tested multiple times works properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5BBEXDS01
Near Minneapolis, Minnesota 55418
Nate
Job Details:
08/08/2023
"Icemaker keeps making ice. Found a broken Icemaker (holes that the level goes into are worn down so the level pops out). Also found a ton of ice build up around water dispenser into the icemaker. Behind the back panel. It needed a longer tube to slide over the dispenser so that water doesnt spill over the top. So we inserted a new longer tube. And then cycled the icemaker and made sure water wasnt spilling over. There was also frost build up on the back panel, and around the fan because of the excess moisture from the spill over. We steamed that out too.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
08/08/2023
Installed part from last diagnosis. Tested multiple times for leaks then let unit run 10 minutes before leaving. Unit is running properly with out any leaks.
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Rogers, Minnesota 55374
Phillip
Job Details:
08/08/2023
The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. I replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I replaced the main board.
We serviced a
MAYTAG DRYER
Model LDG9306AAE
Near Minneapolis, Minnesota 55410
Delton
Job Details:
08/08/2023
Dryer tumbles but doesnt heat. As im here the dryer did heat for 5 minutes but then stopped turning on heat. Gas coils are bad. Customer approved estimate. Replaced coils and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Minneapolis, Minnesota 55408
Nate
Job Details:
08/08/2023
"Replaced bad convection fan motor, runs great now."
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2062
Near Minneapolis, Minnesota 55419
Nate
Job Details:
08/08/2023
Replaced bad user interface board. Works great now.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Minneapolis, Minnesota 55419
Delton
Job Details:
08/08/2023
"Replaced bake element, tested and oven preheated and is heating and working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minneapolis, Minnesota 55423
Delton
Job Details:
08/08/2023
"Customer said it wouldnt start and just beep. As im here i am able to start dishwasher and it fills but not washing. I ran diagnostic and found that there is power going to wash motor but is not running. Needs new motor/sump assembly.
We serviced a
SAMSUNG DRYER
Model DVE52M8650V/A3
Near Eden Prairie, Minnesota 55347
Nate
Job Details:
08/08/2023
Idler pully making a squeal/ replaced the pully. Cleaned and oiled rollers. Runs nice and quiet now.
We serviced a
WHIRLPOOL WASHER
Model LA5558XSW0
Near St. Louis Park, Minnesota 55416
Delton
Job Details:
08/08/2023
"Found that the drain hose for washer was laying on the ground next to floor drain. I explained to customer that is why it fills and drains at same time because the hose needs to be high into wash tub or stand pipe because gravity causes water to not drain out. I put hose into washtub, ran short cycle and washer completes cycle. I did find that agitator dogs are worn and the hot water fills slowly. But washer does run and timer advances automatically.
We serviced a
GE WALL OVEN++
Model JT3500SF5SS
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
08/08/2023
Customers complaint getting F97 code off and on for a while. They tried a self clean and now getting a E94 door code. Put in tested mode unlocking doors and then cleared the codes. Door is locking normally now. Next made sure the fans and elements all working properly. They all run and turn on. Next preheated both ovens to 450 and see if a code pops up. Both preheated fine and no issue. Let unit run for another 10-15 minutes and no codes.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAEBC
Near Chaska, Minnesota 55318
Adam
Job Details:
08/08/2023
Code33 and water under crisper drawer. Found the water is coming from the evap drain. Pulled fridge out. Removed the drain hose and water came pouring in. The duck bell was clogged. Cleaned out the clogged, cut the duck bell, and reassembled. The code is coming from the heater. We cleared the code. Customer isnt using the ice maker anyway so he doesnt want that fixed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hanover, Minnesota 55341
Phillip
Job Details:
08/08/2023
The complaint is the washer leaks into the freezer ice maker container and ice forms. I removed the ice maker and found a clump of ice in the fill cup. I cleared the ice and then found the fill tube was not in the correct position so when it fills water is spraying out the side of the cup. I pushed the fill tube in tight so it should not spray when it fills.
We serviced a
KENMORE DRYER
Model 110.787327
Near Minneapolis, Minnesota 55426
Nate
Job Details:
08/08/2023
"Cleaned 3 dead chipmunks out of dryer.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Big Lake, Minnesota 55309
Matt
Job Details:
08/08/2023
"Customer complaint is, F5 E1 CODE, DOOR WON'T ACTIVATE. Inspected and tested. Lid lock is only working sporadically in test mode. When you try and start a cycle it just beeps. The lid lock has failed. Customer approved repairs. Installed new lid lock and tested. Washer is working great. Washer is now fixed."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Elk River, Minnesota 55330
Matt
Job Details:
08/07/2023
"Customer complaint is, ICEMAKER SOMETIMES WORKS&SOMETIMES NO.THE FREEZER IS OVER FREEZER.FRESH FOOD OK EXEPT BY VENT FRZES. Inspected and tested. Freezer is -2 and FF was 40F. I inspected wiring at the hinge and couldnt find any wires broken or severed. I put refrigerator into test mode and couldnt get the ice maker to cycle, but did get it to fill. Ice maker has failed. Ordering new ice maker. Called and left a message with customer. ; ordrd 1 W10873791 (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elk River, Minnesota 55330
Matt
Job Details:
08/07/2023
"Customer complaint is, STUCK ON SENSING PART, WATER DRIPPING. Inspected and tested. Found the washer was half full of water because the valve is dripping. I drained it and ran washer through diagnostics and everything worked but the cold water valve. The cold water valve has failed. Quoted customer $383. to install new valve. Customer approved repairs. Part on order. ; ordrd 1 W11168740 (Cold water valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Saint Paul, Minnesota 55119
Delton
Job Details:
08/07/2023
Leaking water underneath crisper drawer. When i got here there was small amount of water underneath crisper but customer said that it was leaking out the door and he has been wiping up small amount everyday. I found that the evaporator cover was not pushed in all the way (see picture) so im guessing that condensation was building up or not sealing all the way when in defrost would leak outside the drain.Drain kit was installed correctly and is draining.I put cover back on and is secure customer will keep an use as normal and monitor any leaks underneath crisper.Office: Looks to be our fault and is within 60 days. Please issue refund for customer. I added job on my time card for NE redo.; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, Minnesota 55436
Nate
Job Details:
08/07/2023
"63 in ff and 62 in fz. Red wire to compressor is .44 amps, black wire is .47 amps. All fans running, compressor is hot. Evaporator has ZERO frost on it. Sealed system issue. Temps have been swinging wildly for 10 days now. Very little room in front of fridge, fyi broken glass behind it. ; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Eden Prairie, Minnesota 55346
Adam
Job Details:
08/07/2023
Unit not making ice in the fresh food. Also slow producing in ice maker in freezer. Found for the bottom freezer ice maker its cycling and harvesting and filling properly. The problem is the tray is cracked and sometimes wont dispense ice cubes. Will need a bottom ice maker. For the fresh food ice maker. Customer said it was freezing up and sometimes had to defrost it. I didnt have any frost as of now. But the ice maker wont harvest can hear the motor but wont dispense. Will need fresh food ice maker. If they do the ice maker repair kit for this model lets get the kit. Ice maker fresh food DA97-15217DIce maker freezer DA97-07603B; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chanhassen, Minnesota 55317
Adam
Job Details:
08/07/2023
Out side of door is rusting. They had this issue before also but it was below the handle. This time up top. Added photos ; snapped 5 QuickPics
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF6700FS2
Near Saint Paul, Minnesota 55104
Delton
Job Details:
08/07/2023
Found that the bearings are bad. Will start to make loud ticking sound as washer is full spin. I added load of towels and found that it wont fully spin out clothes as it will constantly try to balance clothes until it just shuts off with clothes still being very wet. MCU is bad not going into high speed spin. Costs to do tub joband MCU board exceeds value of replacement.I recommoned to replace it due to parts/labor costs.Customer they have a warranty company they will submit it to and will need total estimate with trip charge so they can submit it to their warranty company. Please put together estimate and email customer so they submit it to their warranty company.See picture for parts and estimate and email westes123@gmail.com; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Chanhassen, Minnesota 55317
Adam
Job Details:
08/07/2023
"Both fresh food door gaskets ripped. See photo. Doesnt look like anything is rubbing or causing the issue. The flipper does lightly brush against it like normal. Looks like its the same gasket please just verify. W10830055; snapped 5 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Bonifacius, Minnesota 55375
Adam
Job Details:
08/07/2023
Unit isnt doing anything. Unit drains then fills then nothing. Does heat. Disassembled and tested the board when I started the unit and watched the volts. Its send 108volts from the board to motor. Quoted and rescheduled customer. ; ordrng 1 W11087376 (Motor)
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HW0
Near Minneapolis, Minnesota 55406
Delton
Job Details:
08/07/2023
"Customer says the it will stop mid cycle and give FL error. There are two washers next together same model and cusotmer says both are getting same error of FL mid cycle. I went into diagnostics on both and getting F8E1 error. I disconnected and checked water supply hose and has plenty of water pressure but both hot and cold valves are warm water. I looked in appliantology and found service bulletin for FL and stating that you have to verify that there is hot and cold (see pictures of bulletin)I explained to customer that however the water is hooked up in walls is not hot and cold and for washer to work it has to have both (see picture)Otherwise customer asked why it just started happening after several years. Otherwise i told him that the water valves and pressure switch will need to be replaced as those are the only thing that could cause the FL error. Because its not happening as im here.I explained that 2 guys would have to come and take dryer off so we can access the top of washer (dont have a tall dolly to take off a dryer)Customer would like estimate. Please call back and give him estimate for 2 guys or have Nate since with tall dolly?We would have to do it for both washers so make sure that he knows the estimate costs is per washer.I know this might sound confusing so give me a call if you have questions.Cold water valve W11316256; hot water valve W11316255; pressure switch W11316246; saved tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Burnsville, Minnesota 55306
Delton
Job Details:
08/07/2023
Ice maker keeps cycling over and over and never stops or fills. Bad ice maker. Ice maker. Ordering ice maker assembly with wire harness for this model incase the wire harness is bad. Ordering part and rescheduling.Says its truck stock but dont have it on the truck.; ordrd 1 W10882923 (Ice maker assmebly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Minneapolis, Minnesota 55413
Nate
Job Details:
08/07/2023
"All frosted over in fz, and no cool in fresh food section. Found the vent to the ff section totally full of frost, and fan iced up so it doesnt spin. A big sheet of ice on bottom of fz. Quoted 99 to steam out freezer drain, and steam out ice on fan and floor of freezer. Steamed out duck bill on drain pipe and adjusted end of that so it doesnt happen again. Told owner 24 hours to totally cool. Owner gave permission to run card for the 99.; saved tckt"
We serviced a
DANBY OTHER
Model DPA120B9IWDB-6
Near Buffalo, Minnesota 55313
Phillip
Job Details:
08/07/2023
Entering into Wi-Fi was not working. If you press and hold the Wi-Fi button for 3 seconds it was not showing AP. I replaced the 2 parts were sent. Now when I hold the Wi-Fi button it says AP on the screen. They should now be able to set up the wifi.
We serviced a
KENMORE DRYER
Model 11074902200
Near Minneapolis, Minnesota 55416
Nate
Job Details:
08/07/2023
"Not tumbling. Found a broken belt. Idler pully and rollers were good. I cleaned and oiled the rollers, vacuumed out the dryer, and ran my rotary brush through the vent and bulkhead. Runs and heats great now. Used vent tape to secure vent better too.
We serviced a
LG DRYER
Model dlgx8101v
Near Elk River, Minnesota 55330
Matt
Job Details:
08/07/2023
"Customer complaint is, THE UNIT CONTINUES TO RUN EVEN WHEN SHUT OFF. Inspected and tested. The motor relay is sticking on the board. Installed new main board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
LG RANGE
Model LRE3193ST/00
Near Elk River, Minnesota 55330
Matt
Job Details:
08/07/2023
"Customer complaint is, SMOKE COMING FROM THE VENT AND SIDES OF THE OVEN. Inspected and tested. I removed back and inspected wiring and all looked good. All 3 elements ohmed out good and the sensor. I preheated oven to 400F and smoke started coming out of holes in the back of the range. It looks like the smoke is coming from the hidden bake element on the bottom. Needs new bake element.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Loretto, Minnesota 55357
Phillip
Job Details:
08/07/2023
"The customer said the dishwasher leaked two times, but when they ran it last night, it did not leak. I inspected the bottom spray arm and found food particles were stuck inside the holes. I cleaned out the little holes and jets on the bottom spray arm. I ran the dishwasher and after about a minute I open the door and noticed the bottom was full of suds. I dumped in vegetable oil and let it run to help cut the suds. I instructed the customer on soap usage and what type of soap to use. I let it run for about 10 or so minutes and it never leaked."
We serviced a
BOSCH RANGE
Model HGI8054UC/09
Near Long Lake, Minnesota 55356
Phillip
Job Details:
08/07/2023
The bake would not light. The cooktop and broil works. I verified bake ignitor gets 120 but does not flow. I quoted the customer for the repair then replaced the bake ignitor. The bake is working good now.
We serviced a
JENN-AIR WALL OVEN++
Model W241
Near Minneapolis, Minnesota 55447
Phillip
Job Details:
08/07/2023
I replaced both oven door gaskets. Working great now.
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Minneapolis, Minnesota 55423
Nate
Job Details:
08/07/2023
"Replaced the bad drain pump assembly today. Now it fills, agitates, drains and spins awesome."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, Minnesota 55347
Adam
Job Details:
08/07/2023
"Installed new water valve from last diagnosis. After installed tested ice maker and dispenser. Also ran water multiple times through, to make sure no leaks are present. Everything is working properly and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVYO4
Near Minneapolis, Minnesota 55422
Phillip
Job Details:
08/07/2023
The customer said the refrigerator makes a buzzing sound for about 10 top second spot every half an hour or so. I found they have an icemaker that was on the no water hooked up to it. I lifted the ice maker arm up and showed them how to shut it off.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, Minnesota 55419
Nate
Job Details:
08/07/2023
Installed shim kit so that door is level across top. And installed new flapper. Door closes great now.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Arden Hills, Minnesota 55112
Phillip
Job Details:
08/07/2023
When the drum spins it makes a loud squeal. I removed the drum and found the idler was stuck and not spinning freely. I quoted the repair. I replaced the idler and oiled the rollers. The dryer was clean inside.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Minneapolis, Minnesota 55409
Nate
Job Details:
08/07/2023
"Right hinge for freezer isnt tight. Found that it needed to be bent down, adjusted for a more secure fit. They said after the icemaker was replaced, the door hinge was loose. I also installed a shim/plastic washer on hinge to help make it tighter. Door closes great and hinge is nice and secure.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW1
Near Saint Michael, Minnesota 55376
Matt
Job Details:
08/07/2023
WANTS THE DOOR BOOT REPLACED. Installed new door boot and tested. Washer is now fixed.
We serviced a
SAMSUNG RANGE
Model NX58M5600SB
Near Brooklyn Park, Minnesota 55444
Phillip
Job Details:
08/07/2023
The oven would not bake. I tested and found the bake ignitor is weak. I quoted for the ignitor and then replaced the bake ignitor. The bake is working good now.
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Minneapolis, Minnesota 55410
Delton
Job Details:
08/07/2023
"Found chipmunk that was dead in the dryer vent. Pulled out dryer and was right there. Removed chipmunk, dryer is working and vent is clear now. Dryer is working good."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, Minnesota 55409
Nate
Job Details:
08/07/2023
Replaced bad Icemaker. New one cycles great now.
We serviced a
LG DISHWASHER
Model LFXC24726S/02
Near Minneapolis, Minnesota 55405
Nate
Job Details:
08/07/2023
"Not draining, giving an OE error. Found an object stuck in the air gap. Cleaned it out, now it drains and runs great.
We serviced a
SUBZERO++ REF BUILT IN++
Model 650/02
Near Minneapolis, Minnesota 55437
Delton
Job Details:
08/07/2023
"Replaced ice maker, tested and ice maker cycles and and fills. Ice maker is working good."
We serviced a
GE MICROWAVE
Model PSB9240EF3ES
Near Otsego, Minnesota 55374
Phillip
Job Details:
08/07/2023
The complaint is the microwave went dead while they were not using it. I found the breaker was tripped. I reset the breaker and now its working good. I tried it several times and now its working good.
We serviced a
KENMORE RANGE
Model 790.9612241
Near Minneapolis, Minnesota 55411
Nate
Job Details:
08/07/2023
"Back of range sparked, and then no burners or oven worked. Found one L2 wire that had popped off the back of the range. Adjusted the wire and reconnected it, tightening it behind screw. Also adjusted and tightened L1 and N. Now all burners and oven work great. Quoted to put circle connectors on ends of wires.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DS603
Near Minneapolis, Minnesota 55419
Phillip
Job Details:
08/04/2023
I replaced the sensor and its doing the same thing. Ive verified the water level is correct. The rotor still feels good to me. I ran the dishwasher without the rack and the spray arm and it still does it. I talked to Jared and he thinks I should try the rotor and if that doesnt fix then the stator. Please quote for parts plus n15 labor code. Allow extra time to .; states that autho needed
We serviced a
AMANA DISHWASHER
Model ADB1400AGS 3
Near Mound, Minnesota 55364
Adam
Job Details:
08/04/2023
Unit not draining properly. Unit is slow drain. Unit has a very long drain hose. Vacuumed water hose seamed nice and clear. Next removed pump to inspect all looked and sounded good. Unit will need a new drain pump. Customer will follow up with us if they want to do the repair. Its a rental and they are going to look at some scratch and dents. Unit is older and showing wear. Customer will let us know by Monday. ; ordrd 1 W10876537 (Drain pump)
We serviced a
BLOMBERG++ REFRIGERATOR
Model BRFB1046S9
Near Minneapolis, Minnesota 55401
Nate
Job Details:
08/04/2023
Fridge was making a gurgling sound. Determined it is the refrigerant going through sealed system. Temps are good. 38 and 0. Nothing to fix. Please collect trip charge. ; saved tckt
We serviced a
LG DRYER
Model DLE7177RM
Near Carver, Minnesota 55315
Adam
Job Details:
08/04/2023
Unit making loud noise when tumbling. Disassembled unit and found two bad rollers. Replaced rollers. Also cleaned out all the lint. Oiled the other rollers. Reassembled and tested. Unit is working great again. This was an add on call. Was here for the washer. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Chaska, Minnesota 55318
Adam
Job Details:
08/04/2023
Customers complaint not washing or filling. Found when you start the cycle just the drain continuously runs. Found an error for the pressure sensor. Removed sensor was all glogged up with slim. Cleaned now it will fill but give the H20 code. Will need pressure sensor quoted blue book and reschedule WD21X25468 pressure sensor. ; ordrd 1 WD21X25468 (Pressure sensor)
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
08/04/2023
"TodY replaced the heat pump, the control board and the soil sensor. The dishwasher is working good and heating. At the end of the customer said that his son has hangs on the third rack and now its bent down. He would like to know if that could be fixed. I advise customer. Not sure if Beko will cover that so we need to send it in. I could not find a picture of it but what it needs is the third rack roller brackets. To me the brackets look like they are welded to the tub frame. Please see whats available and get approval. ; states that autho needed"
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS42QHX00
Near Ham Lake, Minnesota 55304
Matt
Job Details:
08/04/2023
"Customer complaint is, NOT COOLING. Inspected and tested. Freezer is 40F and FF is 55F. I removed the evaporator cover and theres heavy frost on about 5 percent and nothing on the rest. The sealed system has failed. Customer would like a quote on repairing. If refrigerator has to be pulled out its going to be a tight one, FYI. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1LFKXKS04
Near Saint Paul, Minnesota 55116
Delton
Job Details:
08/04/2023
Found that the evaporator drain was frozen and when refrigerator goes into defrost mode it leaks into refrigerator instead of drip pan. Customer approved estimate for heat probe. Defrosted drain and added heat probe kit. Tested and now drains into drip pan and no longer leaks into refrigerator. Refrigerator is working good.Office: Customer approved to charge card on file. With fee. And email customer with receipt.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
BLOMBERG++ MICROWAVE
Model HMV1472B4HS
Near Minneapolis, Minnesota 55401
Nate
Job Details:
08/04/2023
"When the magnetron kicks on, it sometimes makes a louder rattling sound. Mag is going bad. Quoted for new magnetron and diode. They have extra microwaves on site so they will just replace the microwave. Please collect trip charge when we bill them. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
08/04/2023
"Complaints are, it will randomly drain, its loud sometimes and does not work well. I checked for faults. I listed the faults below. The main is for fault was for it not draining or its flooding. The washer drains just fine. The washer is getting no hot water but the valve buzzes. I verified hot water is supplied. The water valve is bad. The pressure sensor on the board is bad so it also needs a board. The agitator wash plate is stopped and just spins freely. The tines on the transmission shaft are also stripped. It will need a transmission and wash plate. I advised the customer for sure the transmission is not covered. I advised him someone will call with a price. Also the main board will need to be located. 2 hours on return please. F3e2 F0e5F2e1F8e6 Water valve W11220230Main control W10812423(does not show in stock at S,D,M)Gear case W11393685Impeller wash plate W10752283; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Monticello, Minnesota 55362
Matt
Job Details:
08/04/2023
"FRESH FOOD IS WARM AGAIN. REDIAGNOSE BEFORE INSTALLING BOARD. Customer had refrigerator unplugged and it was room temperature when I got here. Inspected and tested. I ran refrigerator through diagnostics and sensors, fans, damper were all working. I disassembled FF evaporator cover and inspected and all looks good. I sprayed canned air on the sensor until the heater came on and it got hot. Everything is testing good. Customer is going to leave the refrigerator on and Im going to come back next Friday. ; ordrd 1 W11395558 (Evaporator cover kit)"
We serviced a
ASKO++ DISHWASHER
Model D3251XL
Near Saint Paul, Minnesota 55102
Delton
Job Details:
08/04/2023
"Wrong springs. I need blue ones which are heavier duty. JR knows and will look up part number and contact customer.What do you want me to do with red springs?; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Minneapolis, Minnesota 55426
Nate
Job Details:
08/04/2023
"Icemaker has been making slushy ice the past month. Found a crack thats bigger than last time I was here, on the side of the housing. Housing cant be replaced. Outside air from the fresh food section is coming into the icemaker, and now its a big block of frost in the fan area, so cold air is not getting drawn from freezer into the icemaker. RJ not sure what to do on this. We did the new Icemaker, control board, adjusted the water dispenser for the icemaker, new Icemaker dispenser door flap assembly, new Icemaker and bin, and customer said it worked for 3 months before it started having issues again. Should we submit for authorization for all of these parts again, along with new Icemaker housing - although the housing looks attached to rest of fridge: dont think thats an option. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Farmington, Minnesota 55024
Delton
Job Details:
08/04/2023
Ice maker cycles and with wire unplugged from water valve i get 120v when plugged in i do not get 120v at water valve leads.I plugged suicide cord to wall and i get 120v at the valve and valve does not activate. Bad water valve.According to PW needs autho. Water valve part# WP2307650; saved tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FGBM19WNVFA
Near Champlin, Minnesota 55316
Phillip
Job Details:
08/04/2023
The microwave was dead. I checked the fuse and found the filter board fuse was bad. I replaced the 20 amp fuse and tested the microwave. The microwave is heating and sounds normal. I opened and closed the door several times and it did not pop the fuse. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH03I
Near Maplewood, Minnesota 55109
Nate
Job Details:
08/04/2023
"Replaced broken door gasket, and took off evaporator cover and steamed out the drain which was iced over. Cleaned up all the water. Runs great now."
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Anoka, Minnesota 55303
Matt
Job Details:
08/04/2023
"Customer complaint is, USING RINSE AID BUT THE DISHES ARE STILL WET. Inspected and tested. Model and serial tag is missing. Dishwasher filter was really dirty. Rinse aid is low. Cleaned out filter and started a service function test. Test ran through with no errors and when the heater was on it was drawing over 9 amps. Everything was working in service test. Customer said that when the water hasnt been used for a while at the sink it takes a while for it to get hot. I recommended customer run water at sink until it gets hot before starting dishwasher and making sure to keep the rinse aid full. Also underneath the sink the drain is a goofy setup and probably will eventually become a issue for draining."
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/02
Near Minneapolis, Minnesota 55406
Delton
Job Details:
08/04/2023
E24 error and water still inside when cycle is over. Found that the drain pump is running but is draining very slow. Found that there was debris stuck in the drain line. Was able to fish out debris. Dishwasher now drains and is working good.
We serviced a
GE REFRIGERATOR
Model CVE28DP2NS1
Near Osseo, Minnesota 55311
Phillip
Job Details:
08/04/2023
Today I replaced the ice maker and turned it back on. The new ice maker cycled. I advised the customer to dump out the first batch of ice. Allow 24 hours for it to make ice and fill the bucket.
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBW0
Near Rogers, Minnesota 55374
Matt
Job Details:
08/04/2023
"Customer complaint is, BUZZING, WONT START. Inspected and tested. Found the dryer would only sporadically start, otherwise the relay was just clicking. When the relay would just click, there was no voltage being sent to the motor. The main board has failed.
We serviced a
BOSCH DISHWASHER
Model SHE3ARF2UC/14
Near Corcoran, Minnesota 55340
Phillip
Job Details:
08/04/2023
I replaced the power switch and button. I tried it several times and its working great. The customer also tried it and she said it felt better.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rogers, Minnesota 55374
Matt
Job Details:
08/04/2023
"Customer complaint is, THE TIMER KNOB BROKE OFF. Inspected and found the timer knob shaft broke off the timer. Needs a new timer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM02
Near Rockford, Minnesota 55373
Phillip
Job Details:
08/04/2023
This is a top mount unit. The customer said the fridge and freezer has slowly got warmer and warmer . The customer has it set to the max cold setting and the freezer is barely freezing. I removed the evaporator cover and it has a low frost pattern. The unit is low on charge. I advised the customer it would be better to buy new.
We serviced a
GE REFRIGERATOR
Model CFE28UELCDS
Near Otsego, Minnesota 55330
Matt
Job Details:
08/04/2023
"Customer complaint is, NOT COOLING... MAKING LOUD HUMMING SOUND BUZZING.. REF IS NOTICABLE.. FREEZER STILL FREEZING. Inspected and tested. Freezer is 0F and FF is 60F. Disassembled FF evaporator cover and found the fan has failed. Customer approved repairs. Installed new FF evaporator fan and tested. Fan is working great. Refrigerator is now fixed.
We serviced a
SAMSUNG DRYER
Model DV45K6500EV / A3
Near Loretto, Minnesota 55357
Phillip
Job Details:
08/04/2023
I verify that the front felt seal was ripping down the center and sticking out. I removed the drum and then removed the old seal and glued the new one on. I ran the dryer for five minutes and it sounds good.
We serviced a
LG REFRIGERATOR
Model LFXS28566S
Near Rosemount, Minnesota 55068
Adam
Job Details:
08/04/2023
Customer complaint is that the unit stopped cooling. Customer said it was next day everything is warm. Compressor is running but has equal pressure which means a bad compressor. Installed new compressor and filter. Pressure and vacuum tested unit. Filled with Freon and let unit drop 15 degrees before I left.
We serviced a
BOSCH DISHWASHER
Model SHV68T53UC 07
Near Hopkins, Minnesota 55305
Adam
Job Details:
08/04/2023
Installed plug from last diagnosis. Then went through test mode and everything is working properly, no issues
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FAFW3801LW3J
Near Minneapolis, Minnesota 55416
Nate
Job Details:
08/04/2023
"Stops after 5 minutes. Pause on display. Wont restart. Door is unlocked and cant lock it again. Found a bad door latch assembly. Replaced assembly, now it instantly locks, and doesnt stop. Works great.
We serviced a
SAMSUNG DRYER
Model DV45K6500GV/A3
Near Inver Grove Heights, Minnesota 55076
Delton
Job Details:
08/04/2023
"Dryer tumbles but doesnt heat. Found that heat is coming on but then shuts off within 5 seconds. I disconnected dryer vent and tested temperature and it is cycling to 200 which is normal and when i attach the vent the heat cuts off, dryer is short cycling. Dryer vent is 20 feet high from outside house. I took picture and showed customer that it is clogged and the mesh filter is not necessary as long as the vent has a flap. Dryer itself is heating and working good."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Minneapolis, Minnesota 55419
Delton
Job Details:
08/03/2023
Customer said it will take a long time to preheat or never reach set temperature.Found that the bake element is shorted (open) not related to cooling fan i replaced. Customer would like discount since we recently replaced cooling fan.Office: decide on how much to charge customer for bake element replacement and contact customer with estimate and also customer said they were out of town this week and to call them to schedule and order part.Bake element W10779716; saved tckt
We serviced a
LG RANGE
Model LDG4313ST
Near Osseo, Minnesota 55311
Phillip
Job Details:
08/03/2023
The customer complaint is none of the burners spark. I checked the burner harness and found the switch harness is good. I get 120 to the module. I tapped the module and it sparked once. It needs a spark module. ; ordrd 1 EBJ64465501 (SPARK)
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Minneapolis, Minnesota 55408
Nate
Job Details:
08/03/2023
Convection motor got louder and louder and then after a month completely stopped running. Has a bad convection motor. Ordered new one. Coming back Tuesday to install. Owner will have a check here for me. ; ordrd 1 DG96-00110E (Convection motor)
We serviced a
SUBZERO++ REF BUILT IN++
Model 650/02
Near Minneapolis, Minnesota 55437
Delton
Job Details:
08/03/2023
"No internet and taking 10 minutes to load a page.Ice maker is stuck. Motor wont rotate, even when i try manually. Need new ice maker. Looks like electrolux icemaker but the wires are different. Please search ice maker part number and quote, order part, schedule customer.; saved tckt"
We serviced a
DANBY REFRIGERATOR
Model DAR170A3BSLDD
Near Burnsville, Minnesota 55306
Delton
Job Details:
08/03/2023
Found that there is a sealed system leak. (See picture) only %5 frost pattern. online it shows that it may have a 5 year sealed system warranty but im not sure if it includes this model. Do we work with Danby for COD but still under sealed system warranty?Call customer and give estimate for repair.; saved tckt
We serviced a
DANBY REFRIGERATOR
Model DBC2760BLS
Near Burnsville, Minnesota 55306
Delton
Job Details:
08/03/2023
"Found that wine cooler showed HI on both sides and compressor and condenser fan was not running. I power cycled wine cooler and compressor and fans turn on and both sides are starting to cool. All functions are currently working. I cannnot find out why it stopped cooling and just showed Hi temperature. Was at 75 degrees when I got here, ambient temperature.I told customer that let it go over the weekend and i will have office call and make sure that it is still cooling.; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER
Model 110.2083299
Near Saint Paul, Minnesota 55119
Nate
Job Details:
08/03/2023
"Not agitating or spinning. Found a bad transmission, coupling, clutch. Cap sparked when I was disconnecting it. Will replace cap but not charge for that part. Coming back Wednesday to install. Took everything apart before leaving. ; ordrd 1 3951311 (Clutch and brake) and 1 3360629 (Tranny) and 1 3364003 (Coupler) and 1 661605 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond, Minnesota 56368
Matt
Job Details:
08/03/2023
"Customer complaint is, WATER STAYING IN THE BOTTOM OF THE UNIT. Customer said it goes through the cycle perfectly and dishes are clean, just theres standing water in the bottom at the end. He can hit cancel and it drains out perfectly every time. Inspected and tested. I filled and drained dishwasher 4 times and it worked perfectly. I removed drain hose underneath the sink and vacuumed out the water from the hose and got good suction at the drain pump. Removed drain pump and didnt find debris. Talk to Phil about this please. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR
Near Sartell, Minnesota 56377
Matt
Job Details:
08/03/2023
"Customer lives in Sartell, but this refrigerator is in Shakopee. Can you call and get correct address and reschedule customer. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model MISSING
Near Saint Michael, Minnesota 55376
Phillip
Job Details:
08/03/2023
"The dryer was noisy squeaking. I found the idler pulley was stuck and the belt was frayed . I used all the parts from the rebuild kit so I replaced the idler pulley ,belt and all four rollers. I vacuumed up all the Lenten side and then I clean the dryer duct from the outside in. The airflow is now a good and a dryer sounds good and heats good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392067 (DRUM ROLLERS(2),BELT (DRUM),&IDLER PULLEY) from stock"
We serviced a
DANBY OTHER
Model DPA120B91WDB-6
Near Buffalo, Minnesota 55313
Adam
Job Details:
08/03/2023
Wrong address ; states that autho needed
We serviced a
LIEBHERR++ REFRIGERATOR
Model CBS1660
Near Minneapolis, Minnesota 55401
Delton
Job Details:
08/03/2023
Replaced defrost sensor and moved it. Replaced evap fan motor. Middle freezer bin and ice bin. Tested and refrigerator is cooling and working good.
We serviced a
ILVE++ RANGE
Model UPN120FDMPM
Near Minneapolis, Minnesota 55419
Adam
Job Details:
08/03/2023
Installed part from last diagnosis. Once installed tested multiple times works properly now.
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Maple Grove, Minnesota 55311
Phillip
Job Details:
08/03/2023
The complaint was the whole panel is blank and does not respond. I verified that the power button does not work. I am getting 120 volts to the dishwasher. I am plugged the cable from the display board and plugged it back in and now the dishwasher is working. All connections are tight. I quoted the customer for a new panel assembly.

