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Service History 248

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 1, 2025 to April 3, 2025

GE DishwasherApr 1, 2025Shoreview, MNTechnician: Collin

Model GDT630PYR6FS

Upon inspection tested unit with the kick plate off verified unit wasnt leaking from any components found that the unit was leaning forward improper installation of dishwasher. Water marks on floor indicated it was leaking over the seal. Inspected bottom door seal and rubber door gasket seal verified both were proper. No brakes unit is working great re-leveled tested verify its not leaking done completed.

“Collin was so great. Listened to what I told him and asked some questions. He got right to work. Also, I overheard him training. Collin did a great job explaining all his steps. What he checked for. Common situations. And making sure there were for sure no leaks after the work was completed. Ended by explaining what was going on and what he did to fix it. Service was awesome start to finish. From text to call/schedule my appointment. And the text letting me know they were 10 mins out so I could put aways the dogs.”

Meghan K.
Maytag WasherApr 1, 2025St. Cloud, MNTechnician: Brandon

Model MVWC565FW1

Customer states the washer will not turn on, checked and the washer has power. Plugged in the washer and cycled and tested checked for codes. The wash has no codes, suspect the issue is the control board. The customer is going to use the washer for now and will be replacing the unit

“Right on time, great attitude, very knowledgeable, I’m very happy with the service. I will be recommending your business to everyone. Keep up the great work!”

Jason P.
Maytag DryerApr 1, 2025Lakeville, MNTechnician: Evan

Model MGD6230HW0

Customer complaint is a E2F2 communication error. Disassembled user interface, cleaned and re-seated all connections within user interface and connections between user interface and main control board. Unit is now operating properly

“Evan did a great job!”

Robert B.
Amana DryerApr 2, 2025Champlin, MNTechnician: Adam

Complaint to his unit not heating. Disassemble on phone that the thermal fuse is bad. Quoted bluebook for replacement replace thermal fuse tested unit. Unit is now working properly.

“On time. Diagnosed problem and repaired it.”

Jim T.
LG DishwasherApr 2, 2025Ham Lake, MNTechnician: Collin

Model LDF7774BD

Uninstalled dishwasher from cut out use floor mat shopvacced out all the water inside tub removed and replaced drain pump assembly installed with new drain pump assembly verified two different times that it wasnt leaking and it was draining correctly units fixed no leaks done completed !

“Great service, friendly, new the product and how to install”

Duane S.
Samsung DryerApr 3, 2025Maple Grove, MNTechnician: Paul

Model DV42H5200EP/A3

Customer stated dryer not heating. Took dryer apart and diagnosed a failed heating element. Quote approved. Replaced heating element and cleaned dryer. Dryer working properly again.

“He was quick and got the job done right”

Todd V.
GE MicrowaveApr 3, 2025Maplewood, MNTechnician: Collin

Model JVM3162DJ3WW

Uninstalled microwave took completely apart removed old fan assembly thats defective. Replaced it with new fan assembly. Put microwave back together verified its working properly tested great while heating as well

“Collin & Tanner were very helpful. Educated me on refrigerator magnets & efficiently ordered & replaced the fan in my microwave & it sounds great.”

Marry Ellen H.
Frigidaire DishwasherApr 3, 2025Elk River, MNTechnician: Paul

Model GDPH4515AF2B

Replaced faulty wiper gasket and door gasket on dishwasher. Started unit and verified dishwasher no longer leaks out the door. Dishwasher is fixed.

“Excellent experience”

Jordon P.
LG RangeApr 3, 2025Oakdale, MNTechnician: Lucas

Model LSEL6335FE.BRSLLGA

Replaced wire harness and infinite switches on unit. Tested to ensure burners were turning on correctly and not a potential fire hazard. Unit is in working order and good to go! Job complete.

“He was very professed and personal. Thank you!”

Lily And Jeff B.
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