We serviced a
AMANA REFRIGERATOR
Model ASD2626HEQ
Near Minneapolis, MN 55422
Nate
Job Details:
08/30/2021
"Not cooling. Has a bad compressor. Used hard start relay, compressor ran for 10 seconds then did the same grinding humming sound its been making and then stopped."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.673226
Near Minneapolis, MN 55412
Nate
Job Details:
08/30/2021
"Dryer not drying clothes. Ran it with vent connected. Ran at 285 degrees. With vent disconnected it runs at 195. Airflow outside is 26, behind dryer is 27. I cleaned out the bulkhead just to make sure theres really good airflow. Nothing else to fix."
We serviced a
KENMORE DISHWASHER
Model 665.175122
Near Otsego, MN 55330
Matt
Job Details:
08/30/2021
"Customer complaint is, POURED WATER OUT THE BOTTOM OF IT. Customer said the first time they used it water poured out the middle of the door as soon it started washing. I started a pots and pan cycle and let it run for 15 minutes and then cancelled and drained it. It never leaked. They said they use the smart auto cycle, so I started it on that to and it never leaked. Dishwasher is not leaking for me. Maybe something that was on the bottom rack was deflecting water at the door?"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Rogers, MN 55374
Matt
Job Details:
08/30/2021
"Customer complaint is, LEAKING A LOT AND FLOODED KITCHEN AND BASMENT. Inspected and tested. Ran dishwasher until it drained and it never leaked. Let it fill and drain a couple times and everything worked great and sounds good. Dishwasher is not leaking for me."
We serviced a
GE WASHER TOP LOAD
Model WHDSR316G2WW
Near Albertville, MN 55301
Matt
Job Details:
08/30/2021
"Customer complaint is, Metallic/ burning smell coming from machine AT MID WASH. Inspected and tested. Ran washer and it filled, agitated, drained and spun nicely and I did not smell anything. I put a load of towels in there and watched it through the whole cycle and it sounded good and everything was working great. Im not finding anything wrong with this washer. Washer is working normal for me."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5530SQ0
Near Wayzata, MN 55391
Phillip
Job Details:
08/30/2021
The dryer would not tumble. The belt was broken. I installed the rebuild kit. It works great now. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD8430ADS
Near Loretto, MN 55357
Seth
Job Details:
08/30/2021
I replaced the heat smooth cooktop. The cooktops now fixed please call and collect payment.
We serviced a
GE DRYER- GAS
Model NOTAVAILABLE
Near Plymouth, MN 55446
Seth
Job Details:
08/30/2021
"Dryers loud I found the name plate was missing on the dryer. Luckily I knew that it needed that dryer bearing repair kit we stock. Any further repairs will be possible as we dont have the exact details on the machine.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Wayzata, MN 55391
Phillip
Job Details:
08/30/2021
All the wheels on the lower rack are broken. It needs 4- WPW10195417 rack wheels. ; states that autho needed
We serviced a
FRIGIDAIRE STACKED WASHER
Model FAFW3801LW3
Near Wayzata, MN 55391
Phillip
Job Details:
08/30/2021
The gasket has mold on it. I quoted the customer for the part and labor to replace it. The customer will try to clean it again.
We serviced a
WHIRLPOOL STACKED DRYER
Model WED9400ST0
Near Excelsior, MN 55331
Phillip
Job Details:
08/30/2021
The customer complaint was the dryer would run but not heat. The dryer compartments were tested good. I was only getting 120 from the outlet and not 240 volts. We flipped the breaker and now I was getting 240. The dryer now heats up good. I found no other issues with the dryer.
We serviced a
LG WASHER FRONT LOA
Model WM3770HWA
Near Eden Prairie, MN 55346
Phillip
Job Details:
08/30/2021
Complaint was washer vibrating and making noise. I pulled the washer out and found the rear access panel was bent in. I removed the panel and I could tell the motor was rubbing against the rear panel. I bent the panel out and put it back on. I ran a small load or my rags through the wash and spin and the washer is working fine.
We serviced a
BOSCH REFRIGERATOR
Model B22CS80SNS/01
Near Minneapolis, MN 55446
Phillip
Job Details:
08/30/2021
The freezer is not cooling well but the fresh food does cool. I removed the freezer evaporator cover and found a ball of frost accumulating on top of the evaporator at the suction line. The refrigerator is losing coolant. Advise the customer that they can either try and have it fixed or replaced the whole unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD3
Near Plymouth, MN 55446
Phillip
Job Details:
08/30/2021
The ice maker fill tube was frozen again. Everything looked of with the evaporator and looks to be defrosting. Im ordering the seal kit. ; ordrd 1 5303918784 (Seal kit)
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Seth
Job Details:
08/30/2021
"I replaced the dispenser and tested the dishwasher. I tested the water and their softener is working much better now. The dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GLD4200L00WW
Near Minneapolis, MN 55428
Seth
Job Details:
08/30/2021
Not draining or cleaning well. Unit is heavily contaminated by minerals. Pump had foil and plastic in it. I cleared the debris and re-routed his drain hose that was improperly installed. The unit drained and pumped as designed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO205KFB
Near Minneapolis, MN 55443
Seth
Job Details:
08/30/2021
Burned smell and now no longer works. Burned filter board part is on order; ordrd 1 5304492543 (Filterboard)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Maple Grove, MN 55369
Seth
Job Details:
08/30/2021
The dishwasher Consol Eli does not respond and is stuck flashing an error code. Upon arrival and inspection I found a communication error between the control board UI and the main control board. Spoke with customer to set up a return visit and he declined service saying he wants to replace it with a nicer unit.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFF
Near Maple Grove, MN 55369
Seth
Job Details:
08/30/2021
I replace the failed control board installed the old overlay after I removed it from all the control board. I tested major functions its now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Minneapolis, MN 55417
Delton
Job Details:
08/30/2021
Ran diagnostics and mechanically dishwasher is working good. No issues found. The mold is grease and gunk build up that is wiped off. Suggested to use finish dishwasher cleaner to cleaned out inside of grease/hard water build up. Dishwasher itself is working good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGT7646EQ0
Near Minneapolis, MN 55417
Delton
Job Details:
08/30/2021
"Found that the belt is broken causing to tumble, also the idler wheel is worn out. Replaced belt and idler wheel. Tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55423
Delton
Job Details:
08/30/2021
"Replaced part, tested and dishwasher ran through full diagnostics and all functions are working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.283227
Near Minneapolis, MN 55412
Nate
Job Details:
08/30/2021
"Customer has been having issues with stains in her underwear. Cannot get stains out. Not blood stains. Just normal underwear stains. Everything runs awesome. Totally clean, agitates great, spins out perfect, transmission is clean and strong. Recommended putting detergent in the washer after it has filled and agitated for a minute, and gave other recommendations but customer said she understands how to do laundry. Always has to scrub stains out of her underwear after running it through a hot wash or any wash for that matter."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details:
08/30/2021
"Pump failed so the washer didnt drain out, then went into spin and broke the belt. Belt under warranty. Only charged cost of part for pump. Runs great now."
We serviced a
KENMORE DRYER- GAS
Model 11074202200
Near Eden Prairie, MN 55344
Delton
Job Details:
08/30/2021
"Found that the it would heat for first 20 minutes then heating but still tumble. Gas coils are bad. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 41741122410
Near Shakopee, MN 55379
Delton
Job Details:
08/30/2021
Found that door is cracked and plastic is breaking off and door is hanging down.; ordrd 1 134550800 (Hinge)
We serviced a
GE REFRIGERATOR
Model TBX21JIXFRAA
Near Burnsville, MN 55337
Delton
Job Details:
08/30/2021
"Found that refrigerator evaporator drain was clogged with gunk. Cleaned out drain tube, tested and now drains correctly and no more leaks inside fridge. Refrigerator is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Apple Valley, MN 55124
Delton
Job Details:
08/30/2021
"I replaced main control board, and refrigerator turns on and compressor is running, was intermittent issue, hopefully this will fix issue. Refrigerator is cooling and working good as Im here."
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBL0
Near Golden Valley, MN 55427
Nate
Job Details:
08/30/2021
"Not heating. Very moldy. Cleaned filter sump area out with bleach. Needs new heater/control board kit per the bulletin 8194200.Also needs new upper spray arm. 8193504.; saved tckt , states that autho needed"
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG62T27DW2
Near Wayzata, MN 55391
Nate
Job Details:
08/30/2021
Squealing. Found the bearing totally worn down and broken. Replaced. Runs nice and quiet now.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.828221
Near Minneapolis, MN 55442
Nate
Job Details:
08/30/2021
Not running. Found a bad thermal fuse and a lot of lint in the dryer. 5 mph of airflow outside. Told customer they need to get their vent cleaned or else the new fuse will blow again. Cleaned out dryer and replaced bad fuse. Runs great now.; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NW1A
Near Minneapolis, MN 55442
Nate
Job Details:
08/30/2021
Not running. Replaced the bad control board and also noticed while it ran that it dripped. Replaced torn/damaged splash shields. No leaks now and runs great. Also adjusted how the dishwasher is mounted.; used 1 154701001 (SPLASH SHIELD KITS) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Otsego, MN 55301
Matt
Job Details:
08/30/2021
"Customer complaint is, lights and/or control panel not working. Inspected and found the control panel is not responding. Needs a new control panel. Part number 807545704."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJWW
Near Champlin, MN 55316
Seth
Job Details:
08/27/2021
"Stored error codes Error codes - 26,2,3,5,12,7,8. I called and talked with GE ran through handful of self test on the unit. Ordered a belt return and install new belt ..; ordrd 1 WH01X24697 (Belt)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model GWT445RGS1
Near Minneapolis, MN 55408
Nate
Job Details:
08/27/2021
"Leaking water. Found the bearing is starting to separate. Runs really loud and when spinning leaks water. Please submit to AHS.; O-emld tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Minneapolis, MN 55417
Nate
Job Details:
08/27/2021
"Popping gfi. After inspecting and cleaning dryer, nothing wrong with dryer. Isnt meant to run on a gfci. Explained that to customer. Airflow behind dryer is 25. Outside is 17. Customer will have vent cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Champlin, MN 55316
Seth
Job Details:
08/27/2021
"Lights flashing. Please check contract for coverage. Parts needed WPW10515058 - fridge upper led assy, WPW10515057 - tapered freezer led assy, WPW10515057 - fridge tapered led assy. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model n/a
Near Champlin, MN 55316
Seth
Job Details:
08/27/2021
"Not cooling, freezer foods are soft. Failed sealed system was found. I recommended they work with an EPA certified refrigeration company or replace the unit."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD9700SQ0
Near Minneapolis, MN 55444
Seth
Job Details:
08/27/2021
Not drying. Failed dryer vent 3mph outside 26m-h at back of the machine. I tested unhooked it cycled flawlessly between 206 and 109. The dryer is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model M
Near Minneapolis, MN 55443
Seth
Job Details:
08/27/2021
"Dishwasher is not responsive. UI, PCB, or both will be needed I quoted the repair. Customer will reach out if they want to move forward with the repair. Please order parts and schedule return if they decide to move foreword. W10803367 - UI and board, W10854216 - main PCB"
We serviced a
AMANA DISHWASHER
Model ADB1200AWW
Near Maple Grove, MN 55369
Seth
Job Details:
08/27/2021
Leaking. Failed inlet valve spraying hi volume water. Evidence of leaking from the pump as well. I quoted the inlet valve the customer will reach out and let us know if she wants to peruse repairs.
We serviced a
GE REFRIGERATOR
Model GFSF6KKXABB
Near Maple Grove, MN 55369
Seth
Job Details:
08/27/2021
Ice maker not working. Ice room in FF section was too warm 20+ deg. Fans were working freezer temp was 5-10 degrees. Sealed system is weak and is not maintaining temps. The ice maker is bad plastic gears are stripped. Issue is not covered with the WHE warranty
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9470WW2
Near Plymouth, MN 55441
Seth
Job Details:
08/27/2021
"Customer complains that the dryer is giving them an error but they did not know which error code. I watch temperature checked the vent and it looks perfect. I check for errors and found an F 22 and an F 70 stored. The only forward facing error is the F 70. I recommend replacing the main control board. part is on order please get Autho ; ordrd 1 WPW10256719 (Pcb), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBF
Near Apple Valley, MN 55124
Delton
Job Details:
08/27/2021
Leaking from ice door chute of condensation. Appears that seal is not sealing all the way around. Causing frost build up inside ice chute. Ordering new seal and rescheduling.; ordrd 1 241688501 (Ice door chute seal)
We serviced a
KENMORE DISHWASHER
Model 665.13252K113
Near Minneapolis, MN 55409
Nate
Job Details:
08/27/2021
"Dishwasher not circulating water. The first time I ran it, it filled but never started circulating. I unplugged the Diverter then plugged it back in. Then the second time running it it ran great. Circulates and drains awesome. If customer calls back in the future and says its having same issue, order a new Diverter and schedule to come back and install W10537869."
We serviced a
LG RANGE- GAS
Model LRG3061BD/01
Near Burnsville, MN 55306
Delton
Job Details:
08/27/2021
"Found that the igniter is weak not turning on gas. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SGX68U55UC/D5
Near Minnetonka, MN 55343
Nate
Job Details:
08/27/2021
Dishwasher sometimes leaking. Seal isnt in great shape. Spray arms look good. Cleaned a little debris out of them. Recommend replacing the seal and door seal. ; ordrd 1 00263096 (Door seal) and 1 00745677 (Door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPQ0
Near Minneapolis, MN 55426
Nate
Job Details:
08/27/2021
"Wasnt filling with water or circulating water. The water was turned off to the dishwasher. I turned it on, water circulation is great now. There were a lot of suds so I put veggie oil in the dishwasher and ran it and got all the suds out. Drains great too."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2 02
Near Otsego, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, error HE. Inspected and tested dryer. Found the thermistor had failed. Installed new thermistor and tested. Dryer is running, heating and cycling great between 200F and 125F. Dryer is now fixed. ; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29278
Near Loretto, MN 55357
Phillip
Job Details:
08/27/2021
The washer makes a bad squeak when it spins. I removed the washer plate and when the basket spins the noise is coming from the transmission. I quoted the customer plus for parts and labor. The customer wants to replace the washer. AEN731314034020FA4208J4040FA4045C
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Elk River, MN 55330
Matt
Job Details:
08/27/2021
"Customer complaint is, Unit not draining - error code DRN. Inspected and tested. Found the drain pump has failed. Also the water inlet valve is not letting any hot water in. Needs a new drain pump and valve. Installed new drain pump and valve. Tested washer and its working great. Washer is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Rogers, MN 55374
Matt
Job Details:
08/27/2021
"Customer complaint is, Stovetop working fine, but oven not heating up. Inspected and tested. Found the bake igniter has failed. Quoted customer to install new igniter. Customer approved repairs. Installed new bake igniter and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Albertville, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, LEAKING. Inspected and found the bottom door gasket is falling off. Needs a new gasket. Also the one of the end caps for the upper rack has broken and fallen off. Needs a new end cap. Installed new bottom door gasket and end cap. Tested dishwasher and no leaks. Dishwasher is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 106.525521
Near Albertville, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker optic board has failed. Installed new optics and cycled the ice maker. It never filled with water. Ordering a new ice maker. Installed new ice maker and tested. Ice maker cycled and called for water, but no water. Valve has failed. Installed new valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed, ; used 1 W10408179 (VLAVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8751AWS
Near Shakopee, MN 55379
Delton
Job Details:
08/27/2021
Customer states about half the cycles she runs it will shut off mid way through and she will have to run a drain cycle to get out the water. It does not show the complete light. As Im here all functions are working and i ran dishwasher for over 30 minutes and it is working good. Checked and wiggled wiring and still working. I suspect maybe control board. Ordering part and rescheduling.; schdld next appmnt for 9/2 THU !
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEHC379JSS08
Near Eden Prairie, MN 55347
Delton
Job Details:
08/27/2021
Found that the oven door handle is broke off. Appears the screws broke/fell off inside mounting hole. Oven door handle would need to be replaced. Microwave sparks all the time. Found that the wave guides are broken/burnt off. Microwave door plastic frame is cracked and door splits and hard to close door. All parts show discontinued NLA. Left bracket 4449142; right bracket 4449141; microwave door frame wp8303555; oven door handle 4452087; inner door 4375339; upper wave guide 4375248; lower guide wp4375338.If parts cannot be found please process Replacement Helper.; saved tckt
We serviced a
KITCHENAID RANGE- GAS
Model KGST307HBS6
Near Eden Prairie, MN 55346
Delton
Job Details:
08/27/2021
"Found that the front right burner barely ignites even on high. Found that the gas orifice was plugged with gunk and not free flowing. Cleaned out burner, tested and all burners now ignite and is working good. Also checked oven at 400 degrees and is correct temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eagan, MN 55123
Delton
Job Details:
08/27/2021
"Customer states they hear click every so often sounds like coming from back of fridge but never seemed to have cooling issues. I made the compressor relay click and customer stated that was the noise. I informed customer that it could be relay is going bad but since the compressor is running its hard to say for sure. Customer wanted to go ahead and proceed with replacing compressor relay. I replaced relay, tested and compressor turns on and is running. Refrigerator is cooling and working good as Im here.; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2681269
Near Eagan, MN 55122
Delton
Job Details:
08/27/2021
"Replaced listed parts, tested and washer agitates and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LFXC24726S/04
Near Plymouth, MN 55442
Nate
Job Details:
08/27/2021
"2 year old LG French door. 5 or 6 times a week it trips the breaker. Has been happening for 2 years, and an electrician recently even redid the breaker. Non gfci outlet. Only other thing on same circuit is this water heater. Fridge checks out good, but its on an ARC breaker. Told customer theyll need to get a non ARC breaker for it. Causes lots of issues."
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Matt
Job Details:
08/27/2021
"Customer complaint is, NOT MAKING ICE, NO WATER GETTING TO ICE MACHINE. Inspected and found the ice fill cup is frozen with ice. Defrosted and cycled ice maker. Ice maker filled with water. I think the valve is leaking. Ordering a new water valve. Installed new valve and tested. Refrigerator is now fixed. ; pckd up 1 5221JB2010G (Valve)"
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details:
08/27/2021
The complaint is water leaking from the fresh food section and the water dispenser line is frozen. I thawed the water line out and advise the customer it needs a new heater kit but it is not covered under warranty. I turned the water back on to the fridge and I ran several glasses of water and it never leaked from the fresh food compartment. It is not a dual evaporator so there is no drain inside of the fresh food compartment . I advise the customer to take a picture or a video of the leak if it happens again.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW85HEFW1
Near Minnetrista, MN 55364
Phillip
Job Details:
08/27/2021
The washer would not drain fast. I found the drain filter full of cat hair. I cleaned the sump and replaced the drain motor. Its draining good now. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Long Lake, MN 55356
Phillip
Job Details:
08/27/2021
The defrost drain was plugged up. I had to clear the drain so water drains right now. The million was hanging off. I fixed the million.
We serviced a
LG MICROWAVE
Model LMHM2237ST/00
Near Plymouth, MN 55446
Phillip
Job Details:
08/27/2021
"The display shows all leds like it was just powered up. I tried to do a hard reboot and disconnected the door cable and plug it back it but it did not change. The microwave would need the whole door assembly. The door assembly ADC74347103 is not in stock anywhere, I even check Amazon and eBay. I advised the customer of what I found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVA00
Near Maple Grove, MN 55311
Phillip
Job Details:
08/27/2021
The white stuff in the water is just calcium. Advise customer that the ice maker cannot produce the white stuff. The ice bucket has a crack in it. If the ice bucket is approved and available please ship one out the the customer. Ice bucket complete WPW10174536; states that autho needed
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8527CAW
Near Maple Grove, MN 55311
Phillip
Job Details:
08/27/2021
The display was dim. I replaced the clock display. The display is bright and all the functions work.
We serviced a
LG WASHER FRONT LOA
Model WM2455HG
Near Osseo, MN 55311
Phillip
Job Details:
08/27/2021
"The basket is loose and flops up and down. The spider support is broken. The washer would need a basket assembly, spider and a rear tub. The door boot also has a rip.
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAS
Near Apple Valley, MN 55124
Delton
Job Details:
08/25/2021
"Replaced hinges and front left element switch, tested and oven door now shuts and burner is heating and working good."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details:
08/25/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering motor control board and knob assembly board. Installed new motor control board and knob assembly board. Tested washer and its working great. Washer is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KGCS105GSS07
Near Medina, MN 55340
Phillip
Job Details:
08/25/2021
The ignitor for the front left burner is bad. I tried to removed the orifice holder screws but all the screws are rusty and need to be drilled out. I will have to drill out all the screws. I need all 4 orifice holders and screws. I will need 8 screws. Also need switch assembly (1)Switch assembly WP4456905(8) screws WP3368921(1)Holder WPW10128451(1)Holder WPW10128450(1)Holder WPW10128448(1)Holder WPW10155786; states that autho needed
We serviced a
WHIRLPOOL DISHWASHER
Model GU2200XTSQ3
Near Becker, MN 55308
Matt
Job Details:
08/25/2021
"Customer complaint is, QUIT RUNNING DURING A CYCLE. Inspected and found the junction box wires were melted. Removed all the melted wires and rewired junction box. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.684227
Near Big Lake, MN 55309
Matt
Job Details:
08/25/2021
"Customer complaint is, LOUD BUZZING NOISE HAD TO UNPLUG TO GET IT TO STOP. Inspected and tested. Found the heating element was grounding to the case. Installed new heating element and tested. Dryer is now fixed. ; used 1 279838 () from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Otsego, MN 55362
Matt
Job Details:
08/25/2021
"Customer complaint is, DRAIN ISSUE CODE, AUTO AND HEAVY BLINKING LIGHT, PREVIOUS ISSUE BEFORE CHANGING DISPOSAL. Inspected and found the case break assembly has failed. Quoted customer to install new case break. Part number is DD82-01373A."
We serviced a
AMANA RANGE- ELECTRIC
Model ARG7102W
Near Waconia, MN 55387
Phillip
Job Details:
08/25/2021
The oven would not heat up. I found the bake ignitor was bad. I replaced the ignitor and tested. It heats up good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS0
Near Chaska, MN 55318
Phillip
Job Details:
08/25/2021
"The whole unit was dead. The main board is getting 120 volts, found bad burn spot on the board and a couple parts burnt up. I am not able to repair . It needs the main board and light socket. Please research the part. Control W10881539Lamp holder W10210871; states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Otsego, MN 55330
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT DRYING CLOTHES, NOT GETTING HOT. Inspected and tested. Found the thermal fuse has failed. Installed new fuse and tested. Dryer is now heating and cycling between 225F and 110F with vent disconnected and airflow on back of dryer is 34mph and outside is hardly anything because the vent is crushed. I showed it to the customer and showed them that the vent inside is not attached to anything and needs to be secured to the wall. I let the customer know that the dryer can not be used until they address the vent issue. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS220GWH00
Near Chaska, MN 55318
Phillip
Job Details:
08/25/2021
The fridge was not cooling. I found the relay was bad. I replaced the relay assembly and its cooling good . ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Otsego, MN 55330
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT COOLING BOTH AREAS. Found temperatures were 17F in the freezer and 43F in the FF compartment. Inspected and found the FF evaporator was completely frozen over. Defrosted in found the thermistor is the old style that has had problems. Everything tested good in service mode. Quoted customer to install new thermistor. Customer approved repairs. Installed new FF thermistor and tested. Refrigerator is cooling great. Refrigerator is now fixed. ; used 1 W10902214 (DEFROST THERMISTOR KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW8680N00SS
Near Eden Prairie, MN 55347
Phillip
Job Details:
08/25/2021
Complaint was it was leaking out from the door. When I arrived I found all the spray arms and filters removed . I put it back together and ran a normal cycle. The dishwasher did not leak but it was over sudsing. The dispenser is leaking rinse aid. Im ordering the soap dispenser. ; ordrd 1 WD12X10163 (Soap dispenser)
We serviced a
GE REFRIGERATOR
Model GSS23KGSBWW
Near Eden Prairie, MN 55344
Phillip
Job Details:
08/25/2021
I replaced the fan motor and the blade. I also had to fix the drain tube. Its working good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHC2398LF5
Near Minnetonka, MN 55345
Phillip
Job Details:
08/25/2021
Complaint is the water does not dispense. The water line was frozen in the door. I thawed the line out. I advised the customer to turn up the freezer temp and replace the filter. If it continues theres not much more we can do.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM8
Near Maple Grove, MN 55311
Phillip
Job Details:
08/25/2021
I replaced the drip pan only. I ordered the right part but put down a end cap. The part I ordered and installed was Wpw10655368 drip pan. This is the only part I used. ; used 1 Wpw10655368 ( Drip pan) from stock
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Maple Grove, MN 55369
Seth
Job Details:
08/25/2021
LE error not completing cycles. Failed hall sensor was replaced. I tested with a Speed wash cycle. The washer is now fixed. Customer was not home and at work his daughter-in-law was on site. Please call and collect payment I got verbal approval for repair from the homeowner via phone call.; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Plymouth, MN 55446
Phillip
Job Details:
08/25/2021
The customer complaint is white residue on the dishes and soap not dissolving. The is calcium build up everywhere in the dishwasher. The element is covered in it and you can scrape it off the door. The filters were completely plugged up. I took the filters out and cleaned them by hand. I pur?e vinegar in the bottom and in a cup so it slow cleaned up the calcium. The water is over 20 grains of hardness. The customer will call a water softener person. The dishwasher is also installed in between the cabinets and the door hits when you shut the door. It was like this when I was there.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model GSQ9669LG1
Near Wayzata, MN 55391
Nate
Job Details:
08/25/2021
"Not spinning or agitating. Found a broken coupling. Replaced, agitates and spins pretty well. It runs off kilter though. Needs a new gearcase and clutch. Ordered both. Coming back to install. ; used 1 285753A (DD COUPLER) from stock, ordrd 1 3360629 (Gearcase) and 1 285785 (Clutch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rogers, MN 55374
Matt
Job Details:
08/25/2021
"Customer complaint is, NOT CLEANING THE DISHES. DISHES ARENT DRYING, DTRGNT POD NOT DILUTING. Inspected and found the filter was plugged solid. Ran dishwasher through a service diagnostics cycle and everything worked great, it filled with water, started washing, detergent dispenser opened, heater came on and it drained. Dishwasher is operating normal. Filter is just plugged. Showed customer how to clean the filter."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plymouth, MN 55446
Seth
Job Details:
08/25/2021
Stopping mid-cycle. The drain was blocked and water remained in The tub. I cleared a blockage at the siphon break. The dishwasher is now fixed.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model CVGX2423B
Near Plymouth, MN 55446
Seth
Job Details:
08/25/2021
Auto ignite seems to be hyper active. I cleaned all four burners and tested and the cooktop began working as designed.; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WDT730PAHZ
Near Minneapolis, MN 55447
Seth
Job Details:
08/25/2021
Washer stuck in sensing. Upon arrival and inspection I found the rear main bearing is failing. I reset it and looked for errors and just found out of balance errors. I ran it empty and unit completed cycle. The customer declined further repairs as cost to repair exceed washers value
We serviced a
MAGIC CHEF MICROWAVE
Model MCO165UB
Near Minneapolis, MN 55429
Seth
Job Details:
08/25/2021
"Not working. Main PCB has failed power is to the unit, filter board is good power is to the PCB but there is no response.; saved tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Champlin, MN 55316
Seth
Job Details:
08/25/2021
Not cooling. 8- deg in both cavities with fans and compressor running. Failed sealed system.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDP01LWH3
Near Maple Grove, MN 55369
Seth
Job Details:
08/25/2021
"Customer complains dishwasher leaks from the front left corner. Upon arrival and inspection I found the unit was not level in the front left corner was 3/4 of an inch lower than the back of the unit. I leveled the unit and watched a rinse cycle and found heavy soap contamination and suds. I rinse machine out thoroughly ensure there are no more suds and test it a wash load. The customer is using an unorthodox method of detergent and this may be causing the problem I left samples to test, or it may have simply been the machine was improperly installed. She will test and keep an eye open and call and tell us what she finds in two business days. The dishwasher is now fixed; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Maple Grove, MN 55311
Seth
Job Details:
08/25/2021
The fridge is not cooling and maintaining temperature. Upon arrival and inspection I found the freezer section was running in the mid to high teens fresh food section was between 50 and 58?F. I ran it through the service diagnostic tests and found all the thermostats tested good. I checked the defrost and it was set to eight hours. I saw no evidence of frost. I checked for service bulletins at service masters and found no cooling issues were noted. Unit is running constantly per the customer. Sealed system failure has occurred.
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Eden Prairie, MN 55346
Nate
Job Details:
08/25/2021
"Water was leaking and dripping from the filter. Took the filter out, cleaned a little debris out, screwed it back on, no water dripping now. I did see small evidence of water at one point from the boot, but it did not leak at all while running with tub full of water. Quoted for customer if boot does leak in future, told her I would not charge. Trip charge. Would order boot and come back for repair MDS47123605. Boot is fine though it seems. Thats the only other place I could see it potentially leaking."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9405331
Near Minneapolis, MN 55435
Nate
Job Details:
08/25/2021
"Oven and burners not working. Found the plug was barely plugged into the outlet. Plugged it in all the way, runs great now. All burners work and oven works awesome on bake."
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF170ADX4
Near Minneapolis, MN 55406
Nate
Job Details:
08/25/2021
"Fridge pops breaker. When compressor is disconnected, it doesnt pop breaker. When fridge is off but hard start relay is connected to compressor, compressor runs. No popped breaker.Our PRO41 doesnt fit. No good wiring diagram to be able to hook up the hard start cap.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- GAS
Model 6F325PEEN
Near Minneapolis, MN 55405
Nate
Job Details:
08/25/2021
Not heating. Needs new ignitor. Quoted customer for a new one but they passed on doing the repair since its an older range.
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4675YQ1
Near Golden Valley, MN 55427
Nate
Job Details:
08/25/2021
"Complaint is it fills with water or part way and then doesnt do anything. Once in a great while it will complete a cycle. Customer said that sometimes the tub bangs around. I put in test mode and in both manual and automatic everything works perfectly. Only error is that it was unbalanced load. It spins, drains, agitates, fast and slow. Sounds great. Ran through calibration and did great no error codes. Ran on a large load wash and it filled all the way and then sat there and didnt do anything. Ran through another automatic test mode and it ran great. Board is failing. Ordered a new board.; ordrd 1 W10484681 (Board w core)"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near Minneapolis, MN 55422
Nate
Job Details:
08/25/2021
"Replaced the control board, reconnected the freezer door sensor. Alarm doesnt go off now."