Service History 246 - Omega Force Appliance Repair

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Victoria, MN 55386

Paul

Job Details: 07/13/2021

"Complaint was leak error, brother was house sitting wile owners were in hospital having baby, And this happened to him.Pulled unit out and tested for 30 minutes no leaks found But lots of suds, Told customer its a soap issue."

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOD51EC0AS04

Near Minnetrista, MN 55375

Paul

Job Details: 07/13/2021

Installed parts and tested issue fixed.

We serviced a

KENMORE DISHWASHER

Model n/a

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

Customer approved estimate. Replaced upper rack adjuster kit. Tested and rack now slides in and out and no longer falls down. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDC200XW3

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

"Breaker was off for dryer. Turned on breaker and dryer motor tumbles but no heat. Tested electrical at outlet and at terminal and is missing 120v for heater element.Needs to be transferred to electrician.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0ES1

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

Replaced control board and oven temperature sensor. Tested and oven preheats and reaches correct temperature.

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES1

Near Minneapolis, MN 55438

Delton

Job Details: 07/13/2021

"Found that the evaporator drain was clogged and not draining and then would freeze over and then back up and leak onto bottom of freezer. There is a new drain kit part to fix this problem. Replaced with new kit, tested and refrigerator now drains and no longer leaks.; used 1 W10619951 (EVAP P TRAP) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC565FW1

Near Burnsville, MN 55306

Delton

Job Details: 07/13/2021

"Found that tub is stripped so motor will spin but tub will not. Cost of tub, hub, splutch.-."

We serviced a

KENMORE STACKED DRYER

Model 110.975716

Near Apple Valley, MN 55124

Delton

Job Details: 07/13/2021

"Making loud squealing sound. Found that idler wheel is worn out. Replaced idler wheel, tested and dryer is running quiet and working good.; used 1 279640 (ROLLER) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13093N410

Near Eagan, MN 55122

Delton

Job Details: 07/13/2021

"Dishwasher not drinking. Found that the drain pump not running, just humming. Found that there was broken glass inside drain pump. Removed debris and found the 1 fin was chipped/worn out from glass but now drains but is a bit noisy due to fin. .Drain pump part#"

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model GLEF384GSA

Near Elk River, MN 55330

Phil

Job Details: 07/13/2021

The BR burner does not get hot. We stock the switch- part number is 316436000. Ordered a burner. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF7

Near Albertville, MN 55301

Matt

Job Details: 07/13/2021

"Customer complaint is, FREEZER NOT WKG- BOTTOM DRAWER- FORMS ICE LAYER ON BOTTOM- DRAWER GETS STUCK. Inspected and found the defrost drain was plugged. Quoted customer . to defrost freezer and clean out drain. Customer approved work. Defrosted evaporator drain pan and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."

We serviced a

MAYTAG RANGE- GAS

Model MGR6775BDS

Near Maple Grove, MN 55311

Seth

Job Details: 07/13/2021

"I replaced the failed control board and tested the range. There was no power on the inside of the cavity to the igniter so I traced the wires and found a failed wire connection. Repaired the wire connection, igniter would get hot but not draw enough amps to open the gas valve. I replaced the ignitor and Tested. The top oven is now working as designed."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDBDA

Near Medina, MN 55340

Seth

Job Details: 07/13/2021

"Dispenser does not work, I took at look at dispenser and found it was mechanically working. The lever switch is good but unit does not dispense. The UI and control board for the dispenser is one unit. Jenn-Air Fridge Dispenser Display Panel w/ Board, Black 67001552 there are other electrical issues on this fridge interior FF lights and other little details the customer mentioned while I was onsite. . ; saved tckt"

We serviced a

KENMORE REFRIGERATOR

Model 79571323411

Near Minneapolis, MN 55442

Seth

Job Details: 07/13/2021

Customer complains the freezer is not freezing fridge seems OK. Upon arrival inspection I found a LG made Kenmore French door French. All the fans were running and compressor was too but it was not cooling. This unit has a manufactures defect I advise the customer to work with Sears and LG directly as this compressor has had an extended warranty and unit is under seven years old.

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD95HEDW0

Near Minneapolis, MN 55410

Nate

Job Details: 07/13/2021

"Dryer squealing. Found a bad idler pully. Replaced, vacuumed and oiled dryer and rollers. Runs great now, very quiet. ; used 1 279640 (ROLLER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU018DWTQ0

Near Minneapolis, MN 55410

Nate

Job Details: 07/13/2021

"Not filling with water. Bad inlet valve. Replaced, fills and circulating great now. Nice family."

We serviced a

WESTINGHOUSE REFRIGERATOR

Model MRT13CRBW2

Near Wayzata, MN 55391

Phil

Job Details: 07/13/2021

The firgde door does not seal right and the bottom shefl and bottom bin are cracked. (by FW)

We serviced a

ROPER WASHER TOP LOAD

Model RAS8245EQ1

Near Minneapolis, MN 55426

Phil

Job Details: 07/13/2021

"7/13/21 15:50: PW rspndd 7/13 TUE, Washer will not spin at all. It sounds like something is in the drain pump. Part number is WP3363394 (by FW)"

We serviced a

WHIRLPOOL DRYER- GAS

Model LGB6300PW0

Near Osseo, MN 55311

Phillip

Job Details: 07/13/2021

"The dryer were here for a while and the longer ran the gas coils were not open. I also found the rear rollers were falling apart and making a lot of noise. I installed the new gas coil and the dryer rebuild kit. It is working great now.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE RANGE- GAS

Model ??

Near Eden Prairie, MN 55347

Phil

Job Details: 07/13/2021

The FR burner flame will go out when the burner is set to medium heat. It appears the burners needs to be disassembled and cleaned. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Otsego, MN 55330

Matt

Job Details: 07/13/2021

"Customer complaint is, ICE BUILD UP IN FREEZER BY A VENT AND THEN LEAKING AND DRAWER FOOD FREEZING ALSO. Inspected and found frost around the fan vent in the freezer. Disassembled freezer and the evaporator looks great. Ran refrigerator through service diagnostic mode and everything tested good. Im not sure why this frosted over, maybe the doors were not shut all the way. Otherwise refrigerator tested good. As I was leaving, customer did say they were having trouble with the door closing all the way. Door was closing and sealing great for me."

We serviced a

KENMORE REFRIGERATOR

Model 253.569436

Near Minneapolis, MN 55406

Phil

Job Details: 07/13/2021

The freezer is not cooling enough. The ice is melting and freezing togther. The bottom part of the evap isnice and clear but their is a large ice block on the upper part of the evap. (by FW)

We serviced a

GE REFRIGERATOR

Model PFIC1NFWCBV

Near Minneapolis, MN 55436

Phil

Job Details: 07/09/2021

The customer gets a batch of every ice evry few days. The temp in the freezer was at 2 degrees. ordered a new icemaker. (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model GLD2445RFC0

Near Minneapolis, MN 55422

Nate

Job Details: 07/09/2021

"Water has been leaking from the dishwasher into the basement. Found water has been leaking for a while now from the drain line, as well as the circulation pump motor. The seals have broken down on the motor allowing the water to come through. Quite a bit of damage to the wooden floors underneath the dishwasher and to the sheet rock behind it. I uninstalled the dishwasher and took off the parts that were bad so that the customer can have those When they submit to homeowners insurance for the damage. Quoted the customer for a new drain line and circulation pump but with it being pretty old they are going to buy a new one."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD9400SU0

Near Monticello, MN 55362

Matt

Job Details: 07/09/2021

"Customer complaint is, QUIT DRYING BUT DOES TUMBLE. Inspected and tested. Found the thermal fuse had failed. Installed new fuse and tested. Dryer is now heating, but is getting to hot. Temperatures spiked really quickly over 250F when I tested it and I had to shut it off. Dryer is acting like the vent is bad. I cant check the vent on the outside because it comes out on the roof, but I could see the opening had a lot of lent in it. Dryer is now fixed. Advised customer to not use dryer until the vent has been looked at. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Victoria, MN 55386

Phil

Job Details: 07/09/2021

The unit is getting an AE error code. AE indicates there is water in the bottom of the unit. See email. (by FW)

We serviced a

FRIGIDAIRE WASHER TOP LOAD

Model FWSB6600FS0

Near Becker, MN 55308

Matt

Job Details: 07/09/2021

"Customer complaint is, LEAKS & IS EXTREMLY LOUD. Inspected and found its leaking from the tub seal onto the transmission. Transmission sounds like a jet engine when spinning. Transmission has failed. Not covered by homesmart."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Burnsville, MN 55337

Delton

Job Details: 07/09/2021

Found that fan blade itself is worn out. It is secure for awhile then it will get loose and make noise then fall off. Ordering fan blade and rescheduling.; ordrd 1 W11204896 (Evaporator fan blade)

We serviced a

KITCHENAID DISHWASHER

Model n/a

Near Mound, MN 55364

Seth

Job Details: 07/09/2021

"I replaced the failed drain pump, bypassed the new blockage in the first of 3 sections of hoses. Unit now drains awesome. I replaced the broken dispenser and tested the dishwasher it is now fixed."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3047LSH

Near Big Lake, MN 55309

Matt

Job Details: 07/09/2021

"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."

We serviced a

GE STACKED WASHER

Model GFW450SSK0WW

Near Minneapolis, MN 55447

Seth

Job Details: 07/09/2021

E29 error is back as well as the rear bearing is loose there is 1/8in play in the spin drum. Tenant was not home and owner declined repairs he will replace the unit.

We serviced a

GE WASHER TOP LOAD

Model WCRE6270D1WW

Near Plymouth, MN 55446

Seth

Job Details: 07/09/2021

"Loud when running. Transmission is failing unit is very loud."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Big Lake, MN 55309

Matt

Job Details: 07/09/2021

"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Installed new board and tested. Dishwasher ran for a half hour and was working great. Dishwasher is now fixed."

We serviced a

LG WASHER FRONT LOA

Model WM2455HW

Near Minneapolis, MN 55442

Seth

Job Details: 07/09/2021

Customers complaint is washers loud during spin and has been making a funny noise. Upon arrival inspection I found the spider is broken and has play in the spin drum. ; saved tckt

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB855DC3

Near Elk River, MN 55330

Matt

Job Details: 07/09/2021

"Customer complaint is, MOVES AROUND DURING SPIN CYCLE, OFF BALANCE. Inspected and found the washer had a off balance error and a overloaded error. Ran washer through service diagnostic cycle and everything worked great. I put a load of towels on and ran it through a rinse and spin and everything worked perfectly. It filled, agitated, drained and spun out great. Im pretty sure there was just to big of load, or it just had gotten off balance. Washer is operating normal for me."

We serviced a

WHIRLPOOL RANGE- GAS

Model SF362LXTT0

Near Elk River, MN 55330

Matt

Job Details: 07/09/2021

"Customer complaint is, CLICKS BUT WONT START- OVEN WONT LITE. Found that the oven was never switched over to natural gas. Quoted customer $80. to switch over. Customer approved repairs. I found the conversion cap for the natural gas side is broken off. I was able to adjust the orifice and now its working. I cant find the conversion cap separate from the valve. Part number WPW10293048."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGGF3056KFF

Near Minneapolis, MN 55442

Nate

Job Details: 07/09/2021

"Right front burner not igniting great, and big flames. Made sure it ignites well. Cleaned burner with a wire brush too. Noticed that if burner head is not on correctly, it will make a big flame. Adjusted burner head and it ignites and burns great. In oven, broil doesnt work, and white debris falling from ceiling. Found a mouse nest on broil flame deflector plate. Mouse chewed through wire to ignitor, and insulation from oven fell on ignitor and melted onto it. Replaced ignitor, cleaned off pan, ignites great now, nice and clean. Nice family.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Minneapolis, MN 55446

Seth

Job Details: 07/09/2021

I replaced the board and circulation pump. Tested the dishwasher it is now fixed.

We serviced a

GE RANGE- GAS

Model CGS990SET4SS

Near Osseo, MN 55311

Seth

Job Details: 07/09/2021

I replaced the failed control board and tested. The lower oven still did not heat I inspected the lower oven burner and found the new ignitor had failed I replace it and tested. The diffuser plate had a burn spot in it that I hammered back flat. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Rogers, MN 55374

Seth

Job Details: 07/09/2021

I replaced the failed control board per the GE Techline. The dishwasher began running instantly. The dishwasher is now fixed.

We serviced a

AMANA REFRIGERATOR

Model SBD21VPSE

Near Minneapolis, MN 55411

Phil

Job Details: 07/09/2021

The fridge is not making any ice or dispensing any water. It appears the water is turned off to the unit or not hooked up at all. (by FW)

We serviced a

FRIGIDAIRE STACKED WASHER

Model ATF6000FS2

Near Shakopee, MN 55379

Phil

Job Details: 07/09/2021

The door falls off. The outer door and hinge are broken for sure. I ordered both. (by FW)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Elk River, MN 55330

Phil

Job Details: 07/09/2021

The dishes are wet at the end and the water does not get hot. The heater looked good. I suspect the board is bad but it is on BO. Part is W11305303 (by FW)

We serviced a

GE DISHWASHER

Model GDT530PSP4SS

Near Minneapolis, MN 55426

Nate

Job Details: 07/09/2021

"Dishwasher thinks door is open. Bad control board. Replaced it, runs great now."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH1162XVS-3

Near Hopkins, MN 55305

Nate

Job Details: 07/09/2021

Not heating. Microwave is drying 7 1/2 A and not heating. It has a bad magnetron. Ordered a new one .; ordrd 1 Wb27x10249nsbh (Magnetron)

We serviced a

WHIRLPOOL FREEZER

Model GAFZ21XXRK00

Near Albertville, MN 55301

Matt

Job Details: 07/09/2021

"Customer complaint is, NOT COLD ENOUGH- IN THE GARAGE- THINKS ITS AT 14 DEGREES RIGHT NOW. Inspected and found the evaporator had very little frost on it. Defrosted evaporator and watched it frost back over. After 20 minutes it was only frosted over about 35-40 percent. Sealed system has failed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFA

Near Mound, MN 55364

Paul

Job Details: 07/09/2021

Complaint was unit not cooling. Unit also has a sealed system leak.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSN2000PW2

Near Shorewood, MN 55331

Paul

Job Details: 07/09/2021

Unit needed a lid switch. ; used 1 WP8318084 (LID SWITCH) from stock

We serviced a

KENMORE DRYER- GAS

Model 79690272900

Near Chanhassen, MN 55317

Paul

Job Details: 07/09/2021

Complaint was unit smells. They are paining causing the issues. No machine failure.

We serviced a

KENMORE DRYER- GAS

Model LGR5634AW0

Near Chanhassen, MN 55317

Paul

Job Details: 07/09/2021

Installed igniter and broke flame sensor wile doing igniter So replaced flame sensor too; used 1 WP338906 (SENSOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LF4

Near Chanhassen, MN 55317

Paul

Job Details: 07/09/2021

"Air returns are frosted over.. Last time out the door wasnt shutting, and freezer temps were the complaint."

We serviced a

GE REFRIGERATOR

Model PSC23SSNASS

Near Eden Prairie, MN 55346

Paul

Job Details: 07/09/2021

Leaking Unit had a bad valve replaced and checked for leaks issue fixed. ; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model AEQ8700FS0

Near Eden Prairie, MN 55347

Paul

Job Details: 07/09/2021

"Complaint was unit taking long time to dry and saw orange In back of drum and thought it was fire. Last time out for burnt out element, NO HEAT today for different issue Vent needs cleaned and explained the orange glow is normal from the element. No failure found; O-emld tckt , states that autho needed"

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Shakopee, MN 55379

Paul

Job Details: 07/09/2021

Installed part and tested issue fixed.

We serviced a

ELECTROLUX WALL OVEN- ELECT

Model E30EW85ESS1

Near Minnetonka, MN 55345

Nate

Job Details: 07/09/2021

"Units upper cooling fan runs really loud. Makes horrible sound. Needs part 318073019.Touch pad is failing. Not all the buttons light up and some dont respond when attempting to use functions like bake. 318244811 .Bottom oven doors hinges are bent. Door opens more than 90 degrees. Doesnt seem to affect how it closes though so I do not think it needs hinges replaced at this point.

We serviced a

SAMSUNG RANGE- GAS

Model NX58K9850SG/AA

Near Minnetonka, MN 55345

Nate

Job Details: 07/09/2021

"The upper oven door opens, but lower oven door does not open (with upper) how it is supposed to. Its completely locked into place. Seized up. Appears that the hinges are locked up, but there is no way to get to the hinges without pulling door out a good 10. Explained to customer that if I do that, it will damage the Chasis, hinges, and inner door. Then customer wouldnt be able to use either oven. Did hard reset, lock works perfectly for upper door. Control board recognizes correctly when door is locked and unlocked. Not a control board (electrical) issue or lock issue."

We serviced a

TAPPAN RANGE- ELECTRIC

Model 30-4989-00-03

Near Minneapolis, MN 55408

Nate

Job Details: 07/09/2021

"Oven only gets to 100. Had a bad ignitor. Replaced, heats great now. Also front right burner didnt work. Found a non oem control knob that doesnt allow control to turn. When I took one of the oem knobs from another burner and put it on the front right control, it ignites great. Needs 5303303429 or 316029100. .; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNB00

Near Burnsville, MN 55337

Delton

Job Details: 07/09/2021

"Found that fridge door is not closing all the way, causing condensation and frost build up inside freezer and froze up evaporator drain. Defrost drain and replaced door cam. Tested and door now shuts and seals. No more air leak. Refrigerator is workin good.; used 1 R0181181 (CAM KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Eden Prairie, MN 55344

Delton

Job Details: 07/09/2021

"As Im here i checked evaporator, heater and compressor compartment and did not see any loose wires that would cause breaker to pop instantly. I plugged in fridge, and it stays on and compressor turns on and refrigerator is cooling. All functions are working. I cannot find any issues as Im here. If problem continues i would guess control board is bad. Is problem happens again order control board 5304498818"

We serviced a

GE RANGE- ELECTRIC

Model PHS930SL3SS

Near Eden Prairie, MN 55346

Delton

Job Details: 07/09/2021

Found that the cooling fan is not running and will shut off range after 30 seconds if not running. Ordering part and rescheduling.; ordrd 1 Wb26x29468 (Cooling fan assembly)

We serviced a

FRIGIDAIRE MICROWAVE

Model NOTAVAILABLE

Near Shakopee, MN 55379

Delton

Job Details: 07/09/2021

.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model GDT665SMN0ES

Near Carver, MN 55315

Paul

Job Details: 07/09/2021

Complaint was not draining Removed glass from pump issue fixed.

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FER6???

Near Burnsville, MN 55337

Delton

Job Details: 07/09/2021

"Model and serial# rubbed off. Replaced dryer repair kit and heating element. Tested and dryer now tumbles, heats. Dryer is working good.; used 1 5304457724 (REBUILD KIT), and 1 5300622032 (ELEMENT) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE515S0ES1

Near Eagan, MN 55122

Delton

Job Details: 07/09/2021

Intermittently temperature is much hotter than what it is set for. Oven temperature sensor reads correctly appears that the control board is not reading it correctly. Ordering control board and oven temperature sensor. Rescheduling.; ordrd 1 W11122543 (Control board) and 1 Wpw10181986 (Oven temperature sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18CMXJW00

Near Saint Bonifacius, MN 55375

Paul

Job Details: 07/09/2021

Complaint was unit not making ice and leaking. Needs an icemaker and valve. ; ordrd 1 WP2315576 (Water valve) and 1 4317943 (Ice maker)

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Eagan, MN 55123

Delton

Job Details: 07/08/2021

"Replaced FF evap fan motor, tested and fan is running and cooling. Refrigerator is workin good.; saved tckt , states that autho needed"

We serviced a

LG WASHER TOP LOAD

Model WT7300CW

Near Saint Michael, MN 55376

Phillip

Job Details: 07/08/2021

I started a cycle and as it was filling it would also drain. I found the hose had come loose from the mounting clip and slipped to far down the drain. I pulled the hose out put and zip tie around the hose and secured it to the fill hose. Now when it fills it stops and does not continue to fill and fill.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR80QSB

Near Minnetonka, MN 55305

Nate

Job Details: 07/08/2021

"Unit for the most part has been running close to 60?. Checked the evaporator and it barely has any frost on it, except for where refrigerant first enters into the evaporator. Lots of frost built up in that location. Sealed system issue."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW92HEFC0

Near Medina, MN 55340

Seth

Job Details: 07/08/2021

Customers complaint with the washer as she put a load in it locked itself and would not unlock. Upon arrival and inspection I found a stored error for the door lock. I reset this error and ran unit through it self diagnostic testing. The washer completed the testing in the door lock behaved. We put in a fresh load of laundry and it started as designed. I quoted customer door lock in the off chance that it is working sporadically.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET16JKXDW02

Near Chanhassen, MN 55317

Phil

Job Details: 07/08/2021

The handle on the fridge is broken off. ordered new one. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs571cidb02

Near Big Lake, MN 55309

Phil

Job Details: 07/08/2021

No ice at all. The icemaker tray is stuck upside down. Ordered a new icemaker. (by FW)

We serviced a

WHIRLPOOL DRYER- GAS

Model LGR7648PQ1

Near Monticello, MN 55362

Matt

Job Details: 07/08/2021

"Customer complaint is, NOT DRYING- DRYED TOWELS AND THE NEXT LOAD IT DIDNT DRY. Inspected and tested. Found the thermal fuse had failed. Air flow on outside of house is 22mph and the back of the dryer is 36mph. Installed new fuse and tested. Heat is cycling between 110F and 210F consistently. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Maple Grove, MN 55369

Phil

Job Details: 07/08/2021

"7/8/21 16:06: PW rspndd 7/8 THU, The plastic going acorss the top of the door is falling off and the wheels on the lowe rack are broken. Ordered new touchpad and rack wheels."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2409LS0A

Near Minneapolis, MN 55410

Phil

Job Details: 07/08/2021

The door will not latch. Ordered new latch mechanism. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2655PF5A

Near Eden Prairie, MN 55344

Phil

Job Details: 07/08/2021

The fridge pops the GFI about a second after it is plugged in. They plugged it into an extension cord and it pops other GFI's as well. (by FW)

We serviced a

GE DRYER- ELECTRIC

Model GFDN110ED0WW

Near Chanhassen, MN 55317

Phil

Job Details: 07/08/2021

The dryer clicks and looks like it is drying but the motor does not turn on. The drum is really hard to turn manually. It needs a belt for sure. Part number is WE12M29 and we stock it. (by FW)

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH8700AWW

Near Plymouth, MN 55446

Seth

Job Details: 07/08/2021

"Spin cycle is loud. 1/8 play in the rear main bearing. "

We serviced a

GE WASHER TOP LOAD

Model EWA5600G2WW

Near Minneapolis, MN 55427

Nate

Job Details: 07/08/2021

"Hose had a leak. Replaced hose but it isnt long enough. Need an extension. Ordered WH49X301 and will come back Wednesday to install. Customer will pay approximately 126.80 since AHS wont cover an alteration. Tested hose I installed and no leaks. If extension doesnt work with GE factory hose, customer not charged for extension. ; ordrd 1 WH49X301 (Extension hose)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHS2665KF2

Near Medina, MN 55340

Phil

Job Details: 07/08/2021

The icemaker is not making any ice. Water dispenser on the door works. This takes the icemaker we stock - 5303918277 (by FW)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WTW5640XW2

Near Otsego, MN 55374

Phillip

Job Details: 07/08/2021

There was a error of f7-e1 speed sensor fault in the control memory. I tested the washer and found the shifter needed to be replaced. I replaced the part and it tested good on all cycles when I was done. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Burnsville, MN 55337

Delton

Job Details: 07/08/2021

"Replaced ice maker and ice bucket, tested and ice maker cycles and fills. Working good."

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UTT0

Near Champlin, MN 55316

Phillip

Job Details: 07/08/2021

I verified there was nothing stuck in the blower. I turned the dryer on and it sounded good. I checked the air flow outside and it was good.

We serviced a

AMANA REFRIGERATOR

Model BC21VW/P135004WW

Near Edina, MN 55436

Delton

Job Details: 07/08/2021

Will get cold then thaw to almost room temperature and then will become cold again for couple of days then thaw. Based on that and what appears to be bad defrost timer. Ordering cold control and defrost timer.; ordrd 1 R0131577 (Defrost timer) and 1 W10752646 (Cold control)

We serviced a

WHIRLPOOL DISHWASHER

Model IUD8500BXD

Near Minneapolis, MN 55404

Nate

Job Details: 07/08/2021

Water leaking from diverter. Replaced the bad seal. No leaks now.; used 1 WPW10195677 (DIVERTER SEAL) from stock

We serviced a

AMANA DISHWASHER

Model ADB1100AWW5

Near Plymouth, MN 55447

Seth

Job Details: 07/08/2021

Dishwasher not pumping water. Upon rival and inspection I found both the filter and pre-filter were 100% blocked. Remove the filters and ran and the pump did pump but had very poor pressure.

We serviced a

GE DISHWASHER

Model GLDT696D00SS

Near Minneapolis, MN 55442

Seth

Job Details: 07/08/2021

Customer complains the dishwasher has no power and when it did it washed poorly. Upon arrival and inspection I found the dishwasher had been unplugged from its power source. I restored power and tested and found the hard water was very hard. We tested and found their water softeners failed. I advise the customer she will need to use a citric acid base cleaner to get the unit back cleaned up and a premium style soap to see better results.

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA

Near Minneapolis, MN 55443

Phillip

Job Details: 07/08/2021

I replaced the soap dispenser and control panel. I ran a quick wash and it was all working good. The soap dispenser did open.

We serviced a

JENN-AIR RANGE- GAS

Model JGS8850CD502

Near Edina, MN 55439

Delton

Job Details: 07/08/2021

"As Im here the gas was turned off and outlet was unplugged. Turned on gas and plugged it in, tested cooktop and no sparking. Found that all the burner heads were unscrewed/stripped out and front left dual burner was missing gas holder/orifices. I showed customer and they said there was a random bag of parts which had some of the parts needed but not all. Someone had taken it apart and not put it back together with parts missing. Would need all orifices and burner heads.Burner heads:W10203534W10203527 (2 of these)215559Orifices:Wp7527p004-60Wp7527p002-60 (2 of these)74009553; saved tckt"

We serviced a

GE REFRIGERATOR

Model GDSS0KCXERSS

Near Minneapolis, MN 55442

Seth

Job Details: 07/08/2021

Customers complaint with the fridge is that theres a water discharge from the freezer and the lower tray is full of water and ice. Upon arrival and inspection I found the defrost drain was plugged. When I removed the drain hose I found a heavy buildup that was moldy. Ive cleared the back up and defrosted the freezer completely. I tested the drain and it drained water perfectly. The fridge is now fixed. Note I added a few extra screws and some hardware was missing.

We serviced a

MAYTAG RANGE- GAS

Model MGR6775BDS

Near Maple Grove, MN 55311

Seth

Job Details: 07/08/2021

"No heat in the top oven. No L1 to the ignitor, failed control board. Part is on order.; ordrd 1 WPW10166969 (PCB)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LER7648PT0

Near Big Lake, MN 55309

Matt

Job Details: 07/08/2021

"Customer complaint is, strong burning scent like Rubber. Inspected and tested. Air flow on outside of house was only 15mph. The bulkhead was 50 percent plugged. Found the thermal cutoff has failed. Installed new thermal cutoff kit and tested. Airflow on back of dryer is 36mph and heat is cycling between 220F and 120F with vent disconnected. Connected vent and heat is now cycling at about the same. After cleaning out the bulkhead, I now have 22mph on outside of house. It looks like it got to hot in there because of the bulkhead. Dryer is now fixed. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEU/XAA

Near Big Lake, MN 55309

Matt

Job Details: 07/08/2021

"Customer complaint is, POWER BUTTON COMES ON AND CAN HEAR CLICK WHEN YOU SELECT START, BUT NOTHING HAPPENS. Inspected and tested. Found the belt was broken because the idler pulley was seized up. Needs a new belt and idler pulley. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model GHW9460PL4

Near Minneapolis, MN 55416

Nate

Job Details: 07/08/2021

"Bearing is separating from outer tub. Also, detergent dispenser is broken. Holding off on ordering new dispenser until warranty company weighs in on how theyd like to proceed with this washer. .; O-emld tckt"

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.9280901

Near Minneapolis, MN 55443

Phillip

Job Details: 07/08/2021

I found the L2 relay solder had come off. I cleaned the back of the board and added more solder to the relay. Its working good now.

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.626021

Near Eden Prairie, MN 55347

Delton

Job Details: 07/08/2021

"Found that the belt is broken, also the idler wheel worn out. Replaced idler wheel and belt. Cleaned out inside dryer of lint build up, tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"

We serviced a

GE WASHER FRONT LOA

Model GFW450SSM1WW

Near Burnsville, MN 55337

Delton

Job Details: 07/08/2021

"Replaced drain pump, tested and washer is draining and working good."

We serviced a

GE REFRIGERATOR

Model PFS22MISBBB

Near Burnsville, MN 55306

Delton

Job Details: 07/08/2021

"Replaced condenser fan motor, tested and is running and cooling. Refrigerator is working good."

We serviced a

LG WASHER FRONT LOA

Model WM0642HW

Near Elk River, MN 55330

Matt

Job Details: 07/08/2021

"Customer complaint is, LEAKING UNDERNEATH. Inspected and found the drain hose had fallen out of the drain on the wall. Put hose back in and reattached. Tested washer and did not see any leaks. Looks like that was the only problem. Washer is now working great."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5700SW0

Near Minneapolis, MN 55408

Nate

Job Details: 07/08/2021

"Washer does not typically fill with water because the water selector control is broken. The knob and shaft clip that attached to it also need to be replaced. I ordered all three parts and will come back to install them another day. I was able to test the washer, putting it into a fill, and then a drain and spin and everything works great other than what I ordered.; ordrd 1 W10337781 (Water control) and 1 WP8536939 (Knob Clip) and 1 WPW10034380 (Control knob)"

We serviced a

MAGIC CHEF RANGE- GAS

Model 31JN

Near Minneapolis, MN 55406

Nate

Job Details: 07/08/2021

"Customer (landlord) replaced ignitor but now it automatically comes on without turning it on. I remounted it on the burner tube and made sure it was connected to the right place, but it still automatically comes on. Also, when ignitor is on, gas does not release. Bad gas valve. Cooktop burners do not come on. There is an electrical failure/short. ."