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Service History 246

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed March 20, 2025 to March 26, 2025

Samsung DryerMar 20, 2025Minneapolis, MNTechnician: Nate

Model DV365ETBGIR/A3

Taking a long time to dry clothes. Confirmed theres good heat. Found the vent flap outside had a lot of lint built up potentially stopping it from opening sometimes. Cleaned that out. Did a dryer vent cleaning special. Also cleaned off the moisture sensor bars with rubbing alcohol spray. Got some good film off of that. Runs well and heats well.

“Nate has come out to our house three times to help with various appliances - our dryer, dishwasher and oven. He’s professional, very knowledgeable, kind, explains in terms we understand what’s going on with our appliances. When we need appliance repairs, we specifically ask for Nate each time!”

Brittany H.
KitchenAid DishwasherMar 20, 2025Sartell, MNTechnician: Brandon

Model KDTM704KPS0

Returned installed the sump, cycled and tested for leaks. Dishwasher is working as it should.

“It was a little frustrating that the part I needed was not on the van. I had supplied the model and serial numbers as well as thd error codes and description of the issue.”

Melissa A.
GE RefrigeratorMar 20, 2025Monticello, MNTechnician: Paul

Model CFSP5RKBCSS

Replaced faulty control board kit. Started refrigerator and verified operations. Unit operating properly again.

“Timely, thorough, reasonable cost”

Mike M.
Frigidaire RangeMar 21, 2025Coon Rapids, MNTechnician: Collin

Model FCRE3083ADE

Install control panel had to glue it into place with high temp adhesive JB weld held it in with some metal tape so it held it formation installed and verified. It was working on all features. All the buttons were correlating in responding properly. Had to add stuff to make it work done working great.

“Collin was knowledgeable and enthusiastic. He was skilled and courteous as well. The Omega team was professional and kept us up to date on part orders the entire process. I cannot say the same for Frigidaire, who builds shoddy and unreliable appliances”

Rob J.
Miele WasherMar 21, 2025Bloomington, MNTechnician: Delton

Model WWH860

Replaced water dispenser diverter assembly. Tested and all functions are working and no errors. Washer is working well.

“Delton is great. I’m so happy to have found a company with an experienced tech who works on Miele and Bosch appliances. I highly recommend this company and Delton. Evan helped too and he was great also.”

Casey K.
Beko RangeMar 21, 2025Eagan, MNTechnician: Delton

Model SLGR30530SS

Customer states the temperature is not correct and sounds funny when gas turns on in the oven. Found that the igniter is weak and preheats take long time and will not maintain temperature.Customer approved estimate. Replaced igniter, tested and oven turned on and preheated. Oven is heating and working well.

“Great service and communication. We plan to use Omega Force Appliance Repair for any future needs.”

Karen C.
Whirlpool RefrigeratorMar 25, 2025Rogers, MNTechnician: Adam

Model WRF535SMBB00

Customer complaint is the ice maker wont stop making ice. Inspected it and found the the bail arm was knocked out of place so it wouldnt turn off. Adjusted and put back in place. Was able to turn off ice maker. Recommended leaving ice maker off for a day or two and see if it keeps making ice. If it does, it will need a new ice maker. Quoted him for ice maker and add photo of blue book estimate. His labor and trip charge would go towards repair

“They arrived on time and fixed my ice maker. So far, so good”

Brian P.
Speed Queen WasherMar 26, 2025Minneapolis, MNTechnician: Nate

Model AWN432SP113TW01

Valve continually drips. Went to local distributor and picked up a new one. Came back and installed and no drips now. Works great now.

“Omega Force was very responsive & Nate was extremely professional & helpful. Highly recommend this company & Nate!”

Kim D.
Speed Queen WasherMar 26, 2025Eden Prairie, MNTechnician: Kinnon

Model AWNE9RSN115TW01

Fills and drains at same time intermittent problem - replaced controlBoard bottom and water pressure sensor valve assembly with confirmation from speed queen - tan rinse and spin tests good

“Kinnon was great!! He was knowledgeable with all the issues that came up and solved them when he came out. He was courteous and accommodating!! I would Highly recommend him!!!”

Tina H.
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