Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.
Repairs completed October 29, 2024 to November 4, 2024
Model DPSR610EG0WT
Front bearing has failed . Replaced with p#WE49X20697 from truck stock. Cleaned unit out entirely. Kit came with belt . Front felt seal and bearing bracket and glides. Replaced all and tested unit . Fixed ready to go.
“Very good , and knowledgeable”
Sharma L.
Model GDPH4515AF1B
DOOR LATCH-DISPENSER ISSUES. Customer said the dispenser door isnt opening. Everything else is working. I ran dishwasher through diagnostics and the dispenser never opened. I removed door cover and found the dispenser was never plugged in. Plugged in and tested. Dispenser is now opening. Dishwasher is now fixed.
“Matt was knowledgeable and fixed the problem right away.”
Lori C.
Model FFHS2622MSF
Returned with the parts, installed, cycled and tested the compressor is now working as it should.
“Brandon quickly diagnosed the problem on our fridge and fixed it when the part came in. Very nice guy!!!”
Travis T.
Model ELFG7437AG
Replaced grill assembly and filter. No sharp parts now. Works great. Told customer to start with cloth items they dont mind if they get damaged, just to test.
“Nate was fabulous - he figured out a problem that others had missed, and did it quickly and kindly!”
Jessica B.
Model CS2061
Found that fridge somehow had gotten into sabbath mode so it would still cool but no lights or display would come on. I informed customer that it shows how to go into and get out sabbath mode in the user manual. Refrigerator is working good.
“Delton always knows how to fix our Liebherr refrigerator! He’s reliable!”
Anita S.
Model WFG515S0EW1
Returned removed the old igniter and installed new igniter, cycled and tested the oven starts and is operating as it should be.
“Excellent service. I loved the ability to get a service call that was convenient for me and quickly. After diagnosing, the repair parts arrived in short order and everything is up and running as it should again. Brandon also gave me some pointers on how to lengthen the life of the part that had to be replaced. He was very courteous and professional and neat.”
John K.
Model RF261BEAESR/AA06
Replaced fan assembly and tested fan. Unit had nice frost pattern and is now blowing cold air up. Good to go
“Quick, friendly and professional. Will definitely use your service again.”
Julianne M.
Model MED6630HC0
Idler pully screeching. Also found bad belt. Replaced belt and pully and did vent cleaning. Vacuumed out dryer and cleaned and oiled rollers. Runs great now.
Model LRFXS3106S.ASTCNA0
Replaced freezer door. Refrigerator works and no more dents on freezer door. Refrigerator is working good.
