We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Burnsville, MN 55337
Delton
Job Details: 09/08/2021
"Found that fridge is acting weird. Wont go into service mode, not making ice, water will dispense but then randomly shuts off and have to open and close door to restart it. Appears that it is control board and also i read that the power board (Orion board) can also cause weird issues. Ordering parts from marcone and rescheduling.; schdld next appmnt for 9/14 TUE !"
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Minneapolis, MN 55427
Nate
Job Details: 09/07/2021
"Its running on the warmer side. They reset it and now its been running at 40 and 6. Found a bad inverter. Compressor didnt run for 45 minutes. 7 minutes after installing inverter, compressor started up and unit is cooling down. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY04
Near Hopkins, MN 55343
Nate
Job Details: 09/07/2021
"Room temperature. Fans running but compressor isnt. With both a PR041 and a hard start relay attached to compressor, it just hums and clicks. Compressor is bad. .; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.5470341
Near Eden Prairie, MN 55346
Nate
Job Details: 09/07/2021
"Fridge is leaking water from hole where water dispenser for ice maker is. The unit needs a new dispenser."
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Phil
Job Details: 09/07/2021
The door boot is ripped. Ordered new one. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 795.72042.112
Near Plymouth, MN 55446
Phillip
Job Details: 09/07/2021
Both sections are not cooling. The compressor is running but its not pumping correctly. This is a LG build with an inverter compressor.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model kebs208dss8
Near Long Lake, MN 55356
Phil
Job Details: 09/07/2021
The oven is noisy after self clean. Ordered both cooling fans. The upper fan is on BO. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM0642HW/01
Near Burnsville, MN 55337
Phil
Job Details: 09/07/2021
"The washer got a UE error code when washing a blanket. I am not surprised that the machine was out of baalcn with a blanket. She ran one other cycle and can;t remember if that one worked OK or not. She started a normal cycle and will call us with the results. The door boot is dirty, I made her aware that the warranty company will almosy certainly not cover that. (by FW)"
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Minnetonka, MN 55345
Phil
Job Details: 09/07/2021
The door falls down. Ordered new door cables. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ8243HQ0
Near Minneapolis, MN 55416
Phil
Job Details: 09/07/2021
The washer will fill with water but will not drain or spin. The lid switch looks like it is depressed to far and should probably be replaced. Part number is 3949247V (by FW)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Apple Valley, MN 55124
Phil
Job Details: 09/07/2021
The microwave is dead. The outlet is good. I am assuming a switch failed and tripped the 20 amp fuse in the unit. ordered new switch holders. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Rogers, MN 55374
Matt
Job Details: 09/07/2021
"Customer complaint is, ice maker is not SENDING OUT ICE. Inspected and tested. Ice is dispensing great. I tested it about a dozen times and it never failed. Ice maker is making ice and dispenser is working great for me."
We serviced a
SAMSUNG DRYER- GAS
Model DV45H6300GW/A3
Near Rogers, MN 55374
Matt
Job Details: 09/07/2021
"Customer complaint is, AFTER DRYING SNEAKERS THE DRUM IS NOT SPINNING. Inspected and tested. Found the motor bracket had broken and the motor and blower wheel were seized up. The blower wheel had been rubbing for a while, because it was wearing a hole in the housing. The rubber bearing that holds the motor in place is oblong now. Needs a new motor and blower wheel. Quoted customer to install motor and blower housing assembly."
We serviced a
GE DRYER- ELECTRIC
Model GHDN520ED0WS
Near Elk River, MN 55330
Matt
Job Details: 09/07/2021
"Customer complaint is, CLICKS WHEN PRESSING START AND WONT START CYCLE. Inspected and found the belt was broken. Also the front bearing was starting to wear out. Quoted customer to install bearing repair kit. Customer approved repairs. Installed new bearing repair kit and tested. Dryer is now fixed. ; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
GE MICROWAVE
Model CVM9179SL1SS
Near Elk River, MN 55330
Matt
Job Details: 09/07/2021
"Customer complaint is, MIC SIDE WENT OUT. Inspected and tested. Found the magnetron has failed. Quoted customer to install new magnetron.the repairs we need to order part number WB27X10939 "
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS
Near Edina, MN 55435
Nate
Job Details: 09/07/2021
"Ice built up behind back panel. Actually popped some plastic pieces off the back panel. Is having known issue. Needs kit. Subject: Water leaking under crispers and/or fan noise that stops when doors are openedSymptom: Ice forms at the top of the evaporator, interfering with the fan and causing the drain to freeze and water to overflow, which runs down under the crispers.New Service Kit: Part Code DA82-01415AKit Contents: 1 new drain tube with cap 1 foam seal for the bottom of the drain plate 2 foam strips for the back of the evaporator drain plate 1 defrost heater clip."
We serviced a
GE WASHER TOP LOAD
Model WSSH300G1WW
Near Eden Prairie, MN 55346
Phillip
Job Details: 09/07/2021
When you start the washer it sounds like it locks but nothing else happen. I pushed on the door and started a spin cycle. It went the through the spin just fine. Now it works on all cycles. I quoted the customer for the new latch and labor. The customer passed on the repair . WH10X27534 latch assembly
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WA37T26GW2-96134A
Near Eagan, MN 55122
Delton
Job Details: 09/07/2021
"Drain pump was locked up by small rock. Removed debris, tested and washer is draining and working good. If problem continues order drain pump."
We serviced a
GE MICROWAVE
Model JVM1652SH06
Near Osseo, MN 55311
Seth
Job Details: 09/07/2021
I replaced the Magnatron capacitor and diode and I tested the microwave. The microwave is now fixed
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Osseo, MN 55311
Seth
Job Details: 09/07/2021
Dishwasher is leaking. I found there was a leak from the stem on the inlet valve. I replaced the inlet valve and tested. Dishwasher is now fixed.; used 1 WD15X10014 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Chanhassen, MN 55317
Phillip
Job Details: 09/07/2021
Complaint is the dishwasher does not drain and does not dry the dishes. I found some paper stuck in the drain hose. I put into diagnostics and ran a test. In the diagnostic cycle it did heat. 6-46-6 7-1 3-4
We serviced a
LG REFRIGERATOR
Model LFX25974ST/06
Near Carver, MN 55315
Phillip
Job Details: 09/07/2021
The ice maker does not always drop the ice out so when it fills it over fills with water. It needs a new ice maker. ; ordrd 1 AEQ72910411 (Ice maker)
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Otsego, MN 55330
Matt
Job Details: 09/07/2021
"Customer complaint is, ICE BUILD UP ON BOTTOM OF UNIT AND LEAKING. Inspected and found the evaporator defrost drain was frozen. Defrosted drain and tested. Drain is draining great. Freezer is now fixed."
We serviced a
FISHER PAYKEL DISHWASHER
Model DD605-SS
Near Excelsior, MN 55331
Phillip
Job Details: 09/07/2021
The lower dishwasher stalls at 58 minutes. I found it has the f4 heater error. Im ordering the washer plate heater and controller. 188Heater plate 522091Controller 523456; ordrd 1 523456 (Control) and 1 522091 (Heater plate)
We serviced a
FRIGIDAIRE DISHWASHER
Model TH24392490
Near Mound, MN 55364
Phillip
Job Details: 09/07/2021
Customer complaint was the handles is loose and lights are flashing. I had to close the door real hard so the latch would catch the strike. I adjusted the door strike so now its not so hard. You still need to close the door firmly but that normal for this model. When the door shuts and you hear a click the dishwasher will work properly. I showed the customer at the house what to do.
We serviced a
KITCHENAID RANGE- GAS
Model KGCS105GSS07
Near Medina, MN 55340
Phillip
Job Details: 09/07/2021
I replaced all 4 holders and all the screws. All the burners are working good now.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ8858JQ1SRYWR
Near Minneapolis, MN 55417
Nate
Job Details: 09/07/2021
"Dryer not running. Had a bad motor. Replaced motor, vacuumed out a ton of lint in dryer and bulkhead. Runs and heats great now.; used 1 279827 (MOTOR) from stock"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Minneapolis, MN 55417
Nate
Job Details: 09/07/2021
"Dishwasher giving a leak error, it had backed up when there was blockage in the drain line. Customer dried out flood pan but didnt know about flood sensor basin, so that still had water in it. Dried that basin out. Runs great now."
We serviced a
FRIGIDAIRE DISHWASHER
Model TH64317321
Near Minneapolis, MN 55408
Nate
Job Details: 09/07/2021
Lower spray arm keeps falling off. Wasnt clicked into place. No charge. I just had to twist the base into place. Runs great.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD6200SW2
Near Minneapolis, MN 55412
Nate
Job Details: 09/07/2021
Not running. Replaced a bad control board. Turned gas back on. Runs great now.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED70HEBW0
Near Maple Grove, MN 55311
Phillip
Job Details: 09/07/2021
The dryer is not heating. I found the thermal fuse was bad and heater relay was stuck on the main board. I replaced the fuse in the main board and now its heating properly. The customers airflow its very poor I advise them to use it on low heat until the duct is cleaned or disconnected and vented into the room. I warned them that if it pops then there will be another charge to replace the fuse.
We serviced a
KENMORE REFRIGERATOR
Model 25344503607
Near Minneapolis, MN 55428
Seth
Job Details: 09/07/2021
EF error and not cooling. I found the unit unplugged and defrosted upon arrival. I restored power and tested the fridge the evap fan error went away and it worked perfectly. The evaporator did not frost over completely only half way. Please transfer to a refrigeration company.; saved tckt
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW2
Near Minneapolis, MN 55411
Seth
Job Details: 09/07/2021
"Leaking and water seems to be hooked up backwards. I swapped the water supply hoses and removed the lint sock that was plugged. I filled the washer and drained it and the floor drain backed up. The washer is working as designed, the home owner will have the drain cleaned."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS1
Near Minneapolis, MN 55412
Seth
Job Details: 09/07/2021
"Fridge drawers and shelves are broken. All the plastic bins are cracked, and the glass shelf over the bins on the bottom shelf is broken. See pics for details of what all is needed. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25CQXFW01
Near Minneapolis, MN 55445
Seth
Job Details: 09/07/2021
Not cooling. Failed thermostat was replaced. Fridge started cooling instantly. ; used 1 WP2198202 (COLD CONTROL) from stock
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO205KFB
Near Minneapolis, MN 55443
Seth
Job Details: 09/07/2021
I re-laced the burnt out filter board and tested the microwave. It iOS now fixed.
We serviced a
UNKNOWN OTHER
Model n/a
Near Saint Michael, MN 55376
Seth
Job Details: 09/07/2021
Picked up part
We serviced a
SAMSUNG REFRIGERATOR
Model RS264ABRA/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 09/07/2021
"Found that the refrigerator evaporator is not defrosting. The defrost heater is open. Also the dispenser display is garble and cant read it and dispenser stopped.."
We serviced a
FISHER PAYKEL DISHWASHER
Model n/a
Near Eagan, MN 55123
Delton
Job Details: 09/07/2021
U6 error checked motor and found that impeller came off easily so a slipping impeller would cause this error. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 524285p (Motor)
We serviced a
GE RANGE- GAS
Model JGB908SEK5SS
Near Eagan, MN 55122
Delton
Job Details: 09/07/2021
"Found that inginter was weak and not glowing. Customer approved estimate. Replaced igniter, tested and igniter glows and oven is heating. Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Minneapolis, MN 55410
Delton
Job Details: 09/07/2021
Part sent is not the correct part. Reordering part and rescheduling.; schdld next appmnt for 9/13 MON !
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILBL2
Near Eden Prairie, MN 55347
Delton
Job Details: 09/07/2021
"Replaced parts, tested and dishwasher runs and is working good."
We serviced a
LG REFRIGERATOR
Model LMXS27626D/01
Near Shakopee, MN 55379
Delton
Job Details: 09/07/2021
"Found that compressor is running but not cooling at all. Fridge not cooling at all. LG compressor failure. Nees sealed system repair."
We serviced a
KENMORE WASHER FRONT LOA
Model 41741122410
Near Shakopee, MN 55379
Delton
Job Details: 09/07/2021
"Replaced listed parts, tested and door now opens and closes normally. Washer is working good.; pckd up 1 137265500 (Outer door panel) and 1 137280300 (Inner door panel)"
We serviced a
GE REFRIGERATOR
Model PFSS2MJYCSS
Near Burnsville, MN 55337
Delton
Job Details: 09/07/2021
Set screw was loose. Tightened screws and added locktite to prevent screw from slipping. Freezer is cooling and freezning good i suspect maybe that freezer door was not fully shut as they has frost build up inside freezer around the time it happened. Dispenser plastic is broken and ice/water buttons sometimes wont respond. Needs several parts but all parts not in stock. Dispenser backing WR38x10444; dispenser interface wr55x10967; paddle assembly wr17x12795.; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model LTG6234DQ2
Near Big Lake, MN 55309
Matt
Job Details: 09/07/2021
"Customer complaint is, not heating or drying- TAKES ABOUT 2 TO 3 HRS TO DRY CLOTHES. Inspected and tested. Found airflow on outside was only 9mph and the back of the dryer is 25mph. With vent disconnected heat is cycling great between 205F and 115F. As soon as I hook the vent up it spikes up to 255F. The venting is the issue. Advised customer to not use the dryer until they address the vent. Otherwise dryer is working great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYW00
Near Saint Michael, MN 55376
Matt
Job Details: 09/07/2021
"Customer complaint is, LOSES TEMP IN FF SECTION, FRZR SEEMS FINE. Inspected and tested. Found the evaporator fan motor has failed. Also the evaporator drain is frozen. Quoted customer to install new fan motor. Customer approved repairs. I defrosted evaporator, drain and ordered fan motor. Installed new evaporator fan motor and tested. Fan is working great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Champlin, MN 55316
Seth
Job Details: 09/07/2021
I replace the upper fridge light assembly with control board and tested the fridge. Its now fixed.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF600FS1
Near Maple Grove, MN 55369
Seth
Job Details: 09/06/2021
41 error code. Failed door lock was replaced. I tested washer its now working as designed.; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Medina, MN 55340
Phillip
Job Details: 09/06/2021
The customer said it stopped cooling for about a day then started to work the next day and has been cooling for about 5 days now. I cycled the compressor and it sounds good. All the fans are good. There was some small amount of ice build up on the evaporator cover that leads me to believe the freezer door did not seal tight and warm air had leaked in. I found nothing wrong today.
We serviced a
GE REFRIGERATOR
Model PYE22KMKEES
Near Elk River, MN 55330
Matt
Job Details: 09/06/2021
"Customer complaint is, FREEZER WORKS BUT FF IS COOL BUT NOT COOL ENOUGH, CAN ADJUST TEMP BUT IT WON'T HELP. Inspected and found the FF evaporator fan has failed, also the evaporator drain is plugged. Quoted customer to install new evaporator fan and clean out drain. Customer approved repairs. Installed new FF evaporator fan and cleaned out FF evaporator drain. Refrigerator is now fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Elk River, MN 55330
Matt
Job Details: 09/06/2021
"Customer complaint is, FAN IS MAKING NOISE(GROWLING) GETTING WORSE. Also the ice/water paddle is broken. Inspected and found this a GE refrigerator made by Samsung. The FF evaporator is a ball of ice and I cant even get the evaporator cover off. This is the same problem that Samsung has had with almost all of there french doors. Quoted customer to do the evaporator repair and to install a new dispenser assembly. part number is WR13X10737."
We serviced a
SAMSUNG DRYER- GAS
Model DVG45M5500Z/A3
Near Big Lake, MN 55309
Matt
Job Details: 09/06/2021
"Customer complaint is, continuously running. Inspected and tested. Found the motor relay on the board is sticking, so it just keeps tumbling. Needs a new board. Part on order. ; ordrd 1 DC92-01896D (Main board)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.978926
Near Becker, MN 55308
Matt
Job Details: 09/06/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse has failed. Installed new fuse and tested. Dryer is heating great and cycling between 230F and 105F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2250CW
Near Monticello, MN 55362
Matt
Job Details: 09/06/2021
"Customer complaint is, THINKS WHERE DOOR SEALS SPEING IS ON BOTTOM THAT HOLD IT TOGETHER IS LOOSE. Inspected and tested. Ran washer through a speed wash and a rinse and spin with a load of rags and it never leaked. I talked to the customer and he said that the door glass and the seal were really gunked up and nasty and that he cleaned it off. I dont see anything concerning with this door gasket. I think it must have leaked because of how dirty the seal was. Washer is working great for me and not leaking."
We serviced a
WHIRLPOOL REFRIGERATOR
Model NOTAVAILABLE
Near Maple Grove, MN 55369
Seth
Job Details: 09/06/2021
Not cooling in the freezer. I found the fan blade had fallen off the evaporator fan and the refrigeration system has failed. I did a 20 minute test. Please submit to replacement helper if they have it as there are no notes.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHSQ
Near Minneapolis, MN 55445
Seth
Job Details: 09/06/2021
Leaving residue on dishes. Heavy contamination was found. Their softener had failed. I left A prescription to fix a softener and run citric acid base cleaners in unit until the buildup is no longer on the inside of the dishwasher. The dishwasher is working as designed
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Champlin, MN 55316
Seth
Job Details: 09/06/2021
Customer called and canceled this work order at the office looks like we dropped the ball. I arrived on site customer was kind but no work was done and I never entered the home.
We serviced a
HOTPOINT RANGE- GAS
Model RG8533WEH7WW
Near Minneapolis, MN 55412
Seth
Job Details: 09/06/2021
"RF burner and oven not working. Shorted out ignitor on the cook top, I cleaned it and removed the aluminum foil pain that was shorting. I replaced the ignitor. Range is now fixed; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHT219SCB5
Near Minneapolis, MN 55412
Seth
Job Details: 09/06/2021
Ice maker is not working. I manually advanced the ice maker and checked the saddle tap valve under the sink. The ice maker completed a harvest cycle and filled with water. Customer will keep an ion it for the next few days I gave her a quote for a complete icemaker if the unit does not start the harvest cycle on its own. We will need to order part number 5304458371 For the return visit F breaking the hard water loose from the saddle tap valve didnt fix the issue.
We serviced a
BOSCH DISHWASHER
Model SHX3AR56UC/07
Near Minneapolis, MN 55422
Seth
Job Details: 09/06/2021
Not cycling or onboard if water. Failed inlet valve was replaced. I reset the control board and tested and the unit filled and started a wash cycle. The dishwasher is now fixed.; used 1 00622058 (INLET VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS2
Near Plymouth, MN 55446
Seth
Job Details: 09/06/2021
I called and spoke with Chelsea in the office. Because of the circumstances of this job we reached out to the customer and asked what course of action we are to take. He still has an active insurance claim. They have begun reusing the dishwasher against my advice. Until we receive a note from HomeSmart authorizing .; ordrd 1 WPW10158389 (Valve)
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Maple Plain, MN 55359
Phillip
Job Details: 09/06/2021
This is a new issue. The last complaint was it was not finishing the cycle and it would not heat. Now it finishes the cycle and heats the dispenser would just not open to let the soap out. I put into test mode and the soap dispenser would not open but it was getting voltage. I replaced the dispenser and now the new one opens. Everything is working good. I fills with water and the wash motor pumps. I also found the rear distribution tower was not snapped into the sump filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Chanhassen, MN 55317
Phillip
Job Details: 09/06/2021
I found rip in all 3 gaskets. The freezer door gasket also is not sealing well. Im ordering the gaskets. ; ordrd 2 W10830162 (Gasket)s and 1 W10571967 (Gasket)
We serviced a
WHIRLPOOL RANGE- GAS
Model SF362LXSB0
Near Shakopee, MN 55379
Phillip
Job Details: 09/06/2021
The front left and right rear burners dont work. I found the front left burner and right rear do not spark but all the others do when you turn the knobs. All the burner head screws are rusted and will need to be drilled out. I also found all the ignitor wires are rusted and corroded from so much calcium and water leaking on them. The front left orifice holder is no longer available. I did a my parts search and nothing pulls up. Please submit for replacement helper.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Hopkins, MN 55305
Phillip
Job Details: 09/06/2021
I found the freezer door was rubbing against the cabinets and that was keeping the door from shutting all the way on the left side. There was frost build up in the freezer. I thawed and removed the frost build up. I pulled the unit out until to didnt rub against the cabinet. The ice maker fill tube was not in the ice maker. I pulled the ice maker out and then put it back in making sure the fill tube was in the cup.
We serviced a
GE REFRIGERATOR
Model GSS25SGSASS
Near Minneapolis, MN 55447
Phillip
Job Details: 09/06/2021
The freezer fan is not working. I tried a new fan but its still not working. It needs the main control board. ; ordrd 1 WR55X10942P (Control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSLTHE ICE
Near Maple Grove, MN 55311
Phillip
Job Details: 09/06/2021
"Finding ice building up in the bottom again. The ice maker was disconnected. There is no signs of water leaking down from the ice maker. I cleared the drain. Water does drain. I told the customer at this point its unrepairable and its time to replace the fridge."
We serviced a
GE REFRIGERATOR
Model GSH25JSRFSS
Near Albertville, MN 55301
Matt
Job Details: 09/06/2021
"Customer complaint is, FREEZER BUILDS FROST AND THEN FRIDGE STOPS COOLING. Inspected and tested. Found the evaporator heater has failed. Quoted customer to install new heater and defrost evaporator. Installed new evaporator heater and tested. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE2516W
Near Minneapolis, MN 55406
Nate
Job Details: 09/03/2021
"Dryer taking a long time to dry. Gets up to 140 and not hotter. Found a ton of lint in short 6 foot vent. Used my rotary brush to clean out vent behind dryer. Now dryer runs at 150 and vents much better. Told customer thats not a normal service but they are 1st time home owners, wanted to help them. Showed them rotors brush they can order on Amazon. Dryer runs great. Cleaned out internal vent in dryer too."
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWW
Near Minneapolis, MN 55409
Nate
Job Details: 09/03/2021
"Dishwasher running loud and leaking water. Motor is rusted out and sump assembly is cracked. Tub is leaking from back. Plastic inside tub is damaged from heat; O-emld tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model MISSING
Near Richfield, MN 55423
Nate
Job Details: 09/03/2021
"Not cooling. No fans or compressor running. Jumped the temp control and everything started up. Temp control getting 120v. Need new temp control ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 W10752646 (Thermostat)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA03
Near Saint Michael, MN 55376
Matt
Job Details: 09/03/2021
"Customer complaint is, ICE MAKER ISSUES, NOT MAKING ICE AND FROSTING OVER. Inspected and found the ice maker has thick ice and frost on the bottom of it. This is the ice maker that has lots of issues. Quoted customer to install ice maker repair kit."
We serviced a
GE REFRIGERATOR
Model SSS25KFPHWW
Near Mound, MN 55364
Phillip
Job Details: 09/03/2021
When I arrived I found the refrigerator had no power but it was plugged in. I found the outlet was dead. The customer found the breaker had tripped. The customer reset the breaker and now the outlet has power. The refrigerator lights came on but no fans or the compressor would start. I waited 10 minutes but it never started to cool. I replaced the main control and it started right up. ; used 1 WR55X10942P (MAIN BOARD) from stock
We serviced a
LG RANGE- GAS
Model LSG4513BD/00
Near Albertville, MN 55301
Matt
Job Details: 09/03/2021
"Customer complaint is, FLAME IGNITES OUTSIDE OF THE DESIGNATED AREA IN OVEN. Inspected and tested. Found the convection fan has failed. Quoted customer to install new fan motor and blade. Customer approved repairs. Parts on order. ; ordrd 1 MDG62882901 (Fan blade) and 1 EAU62343001 (Fan motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWW
Near Elk River, MN 55330
Matt
Job Details: 09/03/2021
"Customer complaint is, LEAKS FROM BOTTOM OF UNIT. Inspected and tested. Found the inner door is cracked on both corners causing water go over the bottom lip and onto the floor. Also its missing a piece for the bottom spray arm and the top spray arm bracket is broken and falling off."
We serviced a
GE REFRIGERATOR
Model PTC22MFMALCC
Near Burnsville, MN 55337
Delton
Job Details: 09/03/2021
Found that evaporator drain tube was clogged and frozen over causing evaporator fan to lock up and not cool freezer or fridge and reason why for leaking water into fridge then onto floor. Defrosted and unclogged evaporator drain. Tested and now drains and fan is running and cooling. Refrigerator is working good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF389WJCC
Near Burnsville, MN 55337
Delton
Job Details: 09/03/2021
"Found that bake element is bad. Replaced bake element, tested and oven preheated and is working good.; used 1 316075103 (ELEMENT) from stock"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG700ESS0
Near Minneapolis, MN 55407
Nate
Job Details: 09/03/2021
"outer oven door shattered when I was working on it. Will return it and Dana is ordering another one.; O-emld tckt , states that autho needed"
We serviced a
AMANA RANGE- GAS
Model AGS5730BDQ
Near Eagan, MN 55122
Delton
Job Details: 09/03/2021
Front left burner not igniting. Found that burner cap was offset and not igniting. Lined up cap and showed customer. Burner ignites and is working good.Did not charge any extra as i just moved the burner cap less than 5 minute call.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ8543JQ0
Near Eagan, MN 55122
Delton
Job Details: 09/03/2021
"Washer not draining or spinning. Found that lid switch is broken. Replaced lid switch, tested and washer now drains and spins. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Elk River, MN 55330
Matt
Job Details: 09/03/2021
"Customer complaint is, WON'T DRAIN. Inspected and tested. Found the dishwasher was draining really slow. Dishwasher needs a chopper/impeller kit. Quoted customer $222. to install new kit. Customer is going to talk to her husband and they will let us know if they want to go ahead with the repair. Part number is 675806 if they call and want us to order it."
We serviced a
GE RANGE- ELECTRIC
Model JB640MP2BS
Near Minneapolis, MN 55446
Seth
Job Details: 09/03/2021
RF burner is now working. Parts on order; ordrd 1 WB30T10146 (Burner) and 1 WB24T10168 (Inf switch)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Osseo, MN 55311
Seth
Job Details: 09/03/2021
Customer complains the door falls open on the dishwasher. The right hand side spring physically broke. Part is on order.; ordrd 1 WPW10337934 (Spring) and 1 WP8268990 (Bushing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55417
Nate
Job Details: 09/03/2021
Not washing well. No steam at eoc. Ran through test mode. At the 6-10 minute mark watched amp draw for heater. Ran at 6.78 amps. Heater is working great. Dishwasher runs perfect. Recommended using finish cleaner and detergent and rinse aid.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Osseo, MN 55311
Seth
Job Details: 09/03/2021
Not cooling in the fridge. Part on order; ordrd 1 WPW10514110 (Harness kit)
We serviced a
GE WASHER TOP LOAD
Model WPGT9360E0PL
Near Elk River, MN 55330
Matt
Job Details: 09/03/2021
"Customer complaint is, STOPS AT SPIN CYCLE. Inspected and tested. Found the bearing on the gear case has failed. Also getting a communication error."
We serviced a
GE WASHER FRONT LOA
Model GFWS1700H1WW
Near Minneapolis, MN 55406
Nate
Job Details: 09/03/2021
"My spinning out. Tub is almost completely detached from outer tub. Big plastic shavings coming off of outer tub. Has a bad bearing. ?; O-emld tckt"
We serviced a
GE DRYER- GAS
Model DHDVH52GF0WW
Near Minneapolis, MN 55412
Nate
Job Details: 09/03/2021
"Dryer running loud and catching clothes. Front bearing is missing half of the top. Needs new front bearing and a rear bearing kit. Pully is rough and belt is almost broken. Quoted customer for all 4 parts but its expensive, and its an older dryerr."
We serviced a
MAYTAG DRYER- GAS
Model 110.746023
Near Minneapolis, MN 55430
Nate
Job Details: 09/03/2021
Not running. Found a broken belt. Replaced belt. Runs great now.; used 1 341241 (BELT) from stock
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3054MFC
Near Chaska, MN 55318
Phillip
Job Details: 09/03/2021
The oven was not heating and smelled like gas. I found the bake ignitor was weak. I replaced the bake ignitor. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DRYER- GAS
Model DLGY1902KE
Near Shakopee, MN 55379
Phillip
Job Details: 09/03/2021
"The honeycomb cover in the dryer just had normal build up in it, not rust. I cleaned the cover with sand paper. The customer said after the loads he was getting d90. The d90 means the dryer duct is 90% restricted. The air flow is very bad. I advised him to have it cleaned ASAP. I also warned what can happen if the duct is not cleaned."
We serviced a
GE REFRIGERATOR
Model GSS23HSHECSS
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/03/2021
The customer said the freezer side would get warm and water leaking down. Today the freezer was at 2 degrees and set to 0. There was no frost build up. She said there was frost all over the back panel. When I closed the fresh food door the freezer door would pop open and stay open. I grease the door gasket and the auto closer. The door seals better now.
We serviced a
LG MICROWAVE
Model LMC2075ST/00
Near Eden Prairie, MN 55346
Phillip
Job Details: 09/03/2021
The microwave does not heat. This is a inverter model. The mag was visibly defective. The new mag that was ordered and sent was a used part. I tried using one from my truck stock. I installed the mag but the zipping sound was still coming from the inverter. The mag failing must have damaged the inverter board. Im ordering another magnetron and a inverter. ; ordrd 1 EAS61382907 (Magnetron) and 1 AJJ75478302 (Inverter assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2344MF3
Near Wayzata, MN 55391
Phillip
Job Details: 09/03/2021
I replaced the ice maker and soon at I shut the door the ice maker cycled and filled. Advised to give 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Wayzata, MN 55391
Phillip
Job Details: 09/03/2021
I replaced all 4 rack rollers. Tested good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD3
Near Plymouth, MN 55446
Phillip
Job Details: 09/03/2021
The ice maker was making ice and the bucket was full. This model did have most of the new seals in the kit. I installed the parts and added some extra foam to the top of the housing. I adjusted the fridge temp to 39.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Champlin, MN 55316
Seth
Job Details: 09/03/2021
Bad door switch. Part on order; ordrd 1 AGM76209501 (Door switch)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model ETW4400XQ0
Near Minneapolis, MN 55443
Seth
Job Details: 09/03/2021
Hot valve sticks open and over spills the tub.; ordrd 1 WPW10144820 (Valve)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9470WW2
Near Plymouth, MN 55441
Seth
Job Details: 09/03/2021
New issue new complaint. F70 error instead of overheating error. Bill for labor. I replaced the pcb and tested the dryer. It is now fixed.