Service History 195 - Omega Force Appliance Repair

We serviced a

LG LAUNDRY CENTER++

Model WKE100HWA

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/11/2024

"Returned with part installed the new door gasket, checked for leaks. No leaks at this time."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Minneapolis, Minnesota 55419

Nate

Job Details: 04/11/2024

"Wash motor runs loud. Replaced wash motor. Runs great now. Stronger circulation, and quiet."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55436

Nate

Job Details: 04/11/2024

"Replaced bad support rods, and used air wedges to lift up washer and get sticky rubber anti shake pads under the washer feet. Made sure it was 4 5/16 from back wall as requested by customer. Runs great now, and tub is level and centered after a spin cycle."

We serviced a

JENN-AIR RANGE

Model JES8850BAS

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 04/11/2024

"We removed the defective user interface and installed the user interface, verified that the repair had the desired effect, the buttons for the various functions all work like normal now.

We serviced a

ELECTROLUX DRYER

Model ELFE7437AW0

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/11/2024

Install new control board for last diagnosis. Once installed tested multiple times and unit is working properly.

We serviced a

LG WASHER

Model wm3770hva

Near Minnetonka, Minnesota 55345

Adam

Job Details: 04/11/2024

Customer complaint unit wasnt draining. Customer drained out the water and cleaned out the filter and found a screw inside the filter. After he cleaned it out the drain pump was still making a funny noise and wasnt draining. Disassemble unit the drain pump was bad. Quoted bluebook for new drain pump. Customer approved. install new drain pump tested multiple times to make sure unit wasnt leaking and draining properly. Everything is working correctly.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Saint Michael, Minnesota 55376

Adam

Job Details: 04/11/2024

PR diagnosed bad compressor. Verified complaint removed old compressor and dryer. Installed new compressor and dryer leaked tested. Everything was good vacuumed then refilled. Tested unit unit unit working properly again explained that I could take 24 hours to cool and 48 hours to make ice again. Before it was already dropped 15?

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55416

Hyrum

Job Details: 04/11/2024

"Customer is concerned that water seems to be leaking out of the bottom of the DW. The customer added a packet of DW soap and started a wash cycle, water didnt leak during filling and water didnt leak during draining. The DW drained and filled three times without leaking. Adjusted the front legs so that the front is sloped towards the back."

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW1

Near Minneapolis, Minnesota 55438

Delton

Job Details: 04/11/2024

Disconnected dryer vent and heat is cycling good. I attach vent and heat spikes. I checked outside vent and found that the vent goes underneath deck with no access to vent. Vent will need to be cleaned.

We serviced a

GE DRYER

Model GTDP180ED0WW

Near Minneapolis, Minnesota 55437

Delton

Job Details: 04/11/2024

"Found that belt is broken and glides are worn out. Customer approved estimate for glide kit. Replaced kit and cleaned out inside dryer of lint build up. tested and dryer is tumbling, heating, and working good.

We serviced a

LIEBHERR++ REFRIGERATOR

Model CBS 1360

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 04/11/2024

"I removed the defective door piston from the upper hinge assembly and installed the new piston, tested the door to see that it closes on its own now. Closes like new."

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/01

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 04/11/2024

"We moved the DW from underneath the counter. Removed the defective power control board and installed the replacement board. Once power was restored to the machine, we began a wash cycle to check for leaks and proper function. The machine calibrated itself and began washing successfully, the leaking problem has been solved."

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW3

Near Plymouth, Minnesota 55441

Nate

Job Details: 04/11/2024

Replaced bad hub and nut. Ran through a rinse and spin. Runs great now.

We serviced a

ASKO++ DRYER

Model T208CWU

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 04/11/2024

"We removed the dryer lid, removed the power control board with the defective relay, installed the new control board with all new relays and checked the machine for function after voltage had returned."

We serviced a

SAMSUNG REFRIGERATOR

Model RS257BARB

Near Minneapolis, Minnesota 55423

Nate

Job Details: 04/10/2024

"Light switch is flaky. Needs DA34-10120E. Tried to see if someone local has it, but didnt have any luck. Ordered switch, coming back to install. Installed lights. ; ordrd 1 DA34-10120E (Door switch)"

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Minneapolis, Minnesota 55423

Nate

Job Details: 04/10/2024

Replaced bad baffle. Used new screws and washers. On nice and secure now. ; schdld next appmnt for 4/16 TUE !

We serviced a

ELECTROLUX DRYER

Model ELFG7537AT1

Near Wyoming, Minnesota 55092

Jess

Job Details: 04/10/2024

"Gas dryer takes very long time to dry on Towels cycle and is a bit noisy during operation. Spoke with tech support and ran unit through diagnostics as well as performed a factory reset to the control board. There were no error codes or defective parts relating to this particular issue. I took temps from both timed dry and towel dry with temps appearing normal for both cycles. Recommend using Timed Dry on High Heat at Max Dry level which bypasses the auto-dry feature.* Rollers and idler pulley are causing some noise and should be replaced. Needs rollers x 4, part # 5304523152 and idler pulley, part # 134793511Scheduled a return visit this upcoming Wednesday with Phil to install the rollers and idler pulley.; schdld next appmnt for 4/17 WED !"

We serviced a

MAGIC CHEF RANGE

Model 31JN-3KK

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/10/2024

"Customer stated the oven was not heating. Cycled and tested found the igniter not working correctly, quoted the customer customer a new igniter and customer approved. Replaced the igniter, cycled and tested the oven works correctly as it should ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5554

Near Minneapolis, Minnesota 55439

Delton

Job Details: 04/10/2024

"Upper rack is getting stuck in the pipe for the upper spray arm. Plastic pieces worn and would need to replace divider 428791; guide 700385; door gasket 700310Cant find parts in stock. Please search parts and contact customer with estimate.; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Minneapolis, Minnesota 55424

Delton

Job Details: 04/10/2024

"Found that there is a slow leak from filter housing. Customer approved estimate, ordering part and rescheduling.; ordrd 1 4874970100 (Filter housing)"

We serviced a

LG WASHER

Model WD200CV

Near Otsego, Minnesota 55330

Adam

Job Details: 04/10/2024

"Customer complaint is doors broken, and the unit was leaking. Customer said it was leaking around the door before the door broke themselves. Reinstalled door the best I could tested all our features only spot. I was getting to leak around the door itself quoted for a new door assembly into install customer approved, ordered part and rescheduled customer.; ordrng 1 AGM75369502 (DOOR ASSM)"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Otsego, Minnesota 55330

Adam

Job Details: 04/10/2024

Customers complaint as making a loud winding noise during operation. Verified complaint found that the motor itself is going out. This has a 10 year warranty on direct drive motor. Quoted customer for motor assembly and labor. He said hes gonna see if he can get LG to cover the motor and let us know.; eml tckt failed

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/10/2024

"Customer states the unit is not draining.Vacuumed out the drain, removed the pump and found debris is the pump. Cycled and tested found the lower spray arm not working, the pump is runing, customer approved replacement of the deverter motor ; ordrd 1 W10537869 (Diverter motor)"

We serviced a

ASKO++ DISHWASHER

Model 44256301

Near Minneapolis, Minnesota 55413

Hyrum

Job Details: 04/10/2024

Customer is concerned with the F10 error code that appeared on the display screen. The drain pump was running on arrival and the error code was audible.700423 heater seal427450 pressure hoseOffice will need to research part and labor costs and reach out to the customer to go forward with repairs or not. ; saved tckt

We serviced a

LG RANGE

Model LRG3061ST/01

Near Minneapolis, Minnesota 55408

Delton

Job Details: 04/10/2024

"Found that the igniter is weak and not turning on gas, causing the F9 error. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, Minnesota 55436

Delton

Job Details: 04/10/2024

Customer says washer will intermittently start and fill the tub with clothes but then not advance and he thinks the status lights will blink. Machine will then be unresponsive and customer cant get the washer to advance or drain out the water.I tested washer with load of clothes that he said causes the problem frequently; washer is working good as im here. No errors and all functions are working. I explained to customer that when the problem happens again to take a video on his phone because which lights and how many times they blink is an error code that will help us know what failed. I showed customer how to cancel and drain out the water for future use and if the problem keeps happening to take a video and call us back so we know what the issue is.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55403

Nate

Job Details: 04/10/2024

"Replaced valve that had a lot of sediment in it. I turned on the cold water when the waterline was disconnected from the washer and water just trickles out. Told them they will need to have a plumber fix that, possibly a bad water valve shut off. Washer itself is good now though."

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5000GW/A

Near Minneapolis, Minnesota 55413

Nate

Job Details: 04/10/2024

Running loud. Found two bad support rollers. Cleaned off shafts and replaced rollers. Vacuumed out a ton of lint and cleaned up the other two roller shafts. Runs great now.

We serviced a

GE RANGE

Model JB655SK7SS

Near Minneapolis, Minnesota 55401

Nate

Job Details: 04/10/2024

Replaced bad main pcb. Works great now.

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/10/2024

"Replaced two bad rollers and a bad belt. Vacuumed out dryer. Runs great now.

We serviced a

WHIRLPOOL WASHER

Model LA5578T

Near Roseville, Minnesota 55113

Jess

Job Details: 04/10/2024

"Unit unable to spin out. Needs clutch and motor coupling. Also, transmission is just barely starting to leak and I pointed that out to the customer. He decided he just wanted to replace the clutch and motor coupling for now because of the added expense and he is moving soon and just wants it to work. Washer now cycles properly and runs good. Job complete.

We serviced a

ELECTROLUX DRYER

Model EFME627UTT1

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/10/2024

"Returned with the part, installed the board and the wire harness the board came with, cycled and tested, the unit worked as it should"

We serviced a

FRIGIDAIRE DRYER

Model FARE4044MW1

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/10/2024

"Returned with the heat element, installed heat element vacuumed out the unit, lubed up all the drum rollers. Reassembled cycled and tested the unit heated as is should. Checked the outside vent and its at 13.5 mph lots of debris in the vent informed the customer it could use a cleaning. Customer will clean"

We serviced a

LG REFRIGERATOR

Model LFX25978SW/00

Near Elk River, Minnesota 55330

Adam

Job Details: 04/10/2024

customer complaint is unit not cooling. a new compressor. Verified complaint and installed new compressor found out of oil in the system. Flushed it all nitrogen once it was all cleaned out. Install new compressor and dryer. Pressure tested and vacuumed. Filled with the correct amount of 134. Unit is now cooling properly explained customer could take 24 hours to cool

We serviced a

LG REFRIGERATOR

Model LFC20770STB/01

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/10/2024

"Returned with the part, installed the door flap, cycled and tested"

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01I

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/10/2024

"Complaint is its not drying. I ran it, it heats great. Vacuumed out lint inside, and inside bulkhead. Made sure that the vent behind it is clean. Everything works well.

We serviced a

BOSCH DISHWASHER

Model SHP878ZD5N/01

Near Minneapolis, Minnesota 55406

Hyrum

Job Details: 04/10/2024

"Customer is concerned that their dishwasher repeatedly stops running because of a water tap error code. The resistance of the DW motor windings measured at expected levels but a loose harness was found. Once the harness was secured, the DW operated like normal. We tested the machine and it is in good, working order. Reinstalled the DW"

We serviced a

GE REFRIGERATOR

Model GNE29GGHCWW

Near Rogers, Minnesota 55374

Nate

Job Details: 04/10/2024

Freezer is -5 and ff is 56. Plugged in newfi and found that evaporator fan hasnt run for a few days. Found a bad fan. Streamed out evaporator and replaced fan. Fan runs great now. Drain line in ff section was also iced up. Steamed that out. Drains great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RSG307AAWP/XAA

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 04/10/2024

"Verified customer concern about the lack of cold air in the refrigerator. Entered the sealed system on the compressor service port and found the low side in vacuum, indicating a high side leak. The freezer evaporator had no frost at all, fresh food had a small amount of frost. Added refrigerant to check for visual evidence of leakage but couldnt find any, tells us that the leak is inside the cabinet and cant be reached for repair. Added refrigerant may produce cold air for a small amount of time.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US/AA

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/10/2024

Dishwasher leaked and gave the overflow error. They unplugged it and let it sit for a couple days and now it is totally dry by itself. The only evidence I saw of leaking looked like it wouldve come from underneath the seal going around the perimeter of the sump assembly. I used a special sealant around that and told them to give it 24 hours to totally cure.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/10/2024

"Customer states there is an issue with the door latch. Found the issue is the front panel and bulkhead are bent in the middle. This is causing an issue with the door making contact. Informed John of the issue and suggested the only thing I could do is reverse the door so the switch would be on the hing side and not the latch side. John approved the repair and a clamp for the hose. ALL GOOD.

We serviced a

MAYTAG RANGE

Model MGT8775XS00

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/10/2024

Left front burner not working whole valve is bent knob is right. Was here last year to replace the left rear valve because it was seized this is a different valve. Installed new valve test multiple times for leaks of bubble solution. Everything now is working properly.

We serviced a

LG DRYER

Model DLEX7177WM

Near Cold Spring, Minnesota 56320

Brandon

Job Details: 04/10/2024

"Customer stated the unit was making noise.Disassembled and found 2 of the drum rollers were locked up. Customer approved replacement of the belt, rollers, and idler pulleys. Cleaned out the unit, replaced the belt, rollers and idler, cycle and tested the unit is running as is should"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TSC

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/10/2024

"Replaced glass cooktop, tested and cooktop is working good."

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Cottage Grove, Minnesota 55016

Hyrum

Job Details: 04/10/2024

"Customer is concerned that the bake function on her range isnt maintaining the correct temperature for the entire process of cooking her food. We set a digital thermometer inside the oven and preheated to a set temperature, the temperature did fluctuate up and down but the average reading was the set value. We instructed the customer about how her oven works and some strategies to try so that door can achieve better results with her food."

We serviced a

ASKO++ DISHWASHER

Model DBI664

Near Shakopee, Minnesota 55379

Delton

Job Details: 04/09/2024

"Found that the start button on the user interface board broke off. Would need new UI board. Cant find part in stock. Please search part and contact customer with estimate.UI Part# 818170; saved tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/09/2024

"Did all the work to do the new icemaker and installed the new water valve, and after it cycled part way, the icemaker motor stopped. Heard the fan on the icemaker assembly starting and stopping before it stopped. Told customer to give it 24 hours to see if it makes ice. She will call if it doesnt. If it doesnt, Ive never seen this. Maybe come back with a new auger assembly with the fan? And another new icemaker?; used 1 W10882923DNS (ICEMAKER) from stock, states that autho needed"

We serviced a

BROAN VENT HOOD

Model 619004EX

Near Chaska, Minnesota 55318

Adam

Job Details: 04/09/2024

Customer complaint is motor not kicking on. Lights kick on. Light on van switch when turning it on so were getting power to the switch. Turned off breaker. Dropped the control board. Disassembled to test. Tested voltage was getting voltage to the switch and back from the switch then up to the fan from the control board not able to access fan because its built into the attic. Looking like it needs a new van assembly ; states that autho needed

We serviced a

ASKO++ WASHER

Model 10762210

Near Minneapolis, Minnesota 55408

Hyrum

Job Details: 04/09/2024

"The customer is experiencing water hammer symptoms, we couldnt replicate the exact noise but a similar noise was noticed. The part order was not through a regular warehouse, special order. ; saved tckt"

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Clearwater, Minnesota 55320

Brandon

Job Details: 04/09/2024

"Customer states the display is not working. Removed the front cover and tested found the voltage going to the display was all over the place, pulled unit out and tested the back board, got 12volts . Checked again on the front harness and it was getting 12 volts. Customer approved the repair, ; ordrd 1 5304532498 (Wire harness) and 1 5304524332 (Control board)"

We serviced a

FRIGIDAIRE RANGE

Model FEF336ECG

Near Prior Lake, Minnesota 55372

Delton

Job Details: 04/09/2024

Found that the bake element is open. Ordering part and rescheduling.; ordrng 1 316075103 (ELEMENT - BAKE (STANDARD))

We serviced a

AMANA DRYER

Model NED4655EW1

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/09/2024

"The dryer needs a new high limit thermostat, tested other components and they check out.; eml tckt failed"

We serviced a

GE DISHWASHER

Model GDF510PGR5WW

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/09/2024

"The dishwasher door latch is busted and will need to be replaced for the machine to work. ; eml tckt failed , states that autho needed"

We serviced a

UNKNOWN RANGE

Model UGP-30CR

Near Minneapolis, Minnesota 55407

Hyrum

Job Details: 04/09/2024

The flames ignite for each burner and in the oven cavity but do not seem to burn very strong. This range has parts for propane fuel operations rather than LP fuel. Could someone please research the conversion kit so that we can fix the appliance for our customer.; saved tckt

We serviced a

UNKNOWN DRYER STACKED++

Model 835?

Near Saint Michael, Minnesota 55376

Adam

Job Details: 04/09/2024

Customer complaint is unit not drying. Found that the unit is heating. This is a 120 unit not running off 240 so it runs a little bit cooler. Found that the vent isnt working or getting any air out of it. This assembled the back and found that the belt has fallen off. Tried to reinstall belt and it seems very stretched out loose. I think we need a new belt assembly. Tried calling Techline no answer had to leave a voicemail added photo of part loose not sure if we need other parts with the Aztec line if we need other parts to fix this unit never worked on the unit like this before and no info available; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55427

Nate

Job Details: 04/09/2024

"Leaking from the diverter. I did not have a diverter seal on me. Im out. Quoted $69 total to replace seal. Can someone please order me some diverter seals? Coming back next Monday to install. ; schdld next appmnt for 4/15 MON PM, states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model RF265LXB 1

Near Rice, Minnesota 56367

Brandon

Job Details: 04/09/2024

"Customer states the oven does not get up to the correct temperature. Cycle and tested on bake, the unit never got over 275 degrees, tried turning the broil on and the element never heated up. Made sure there was power going to the element and there was. Gave customer a price for a new element, customer is interested in fixing the element ; ordrd 1 W10856603 (Broil element)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHT2055VD3

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/09/2024

"When fridge door was closed the freezer door would pop open and stay open a crack. Checked seal and is closing and sealing. I explained that the air pressurizes and pops that open and only thing that keeps the door shut is gravity. I raised the front feet, door now closes when popped open. Refrigerator is working good."

We serviced a

LG WASHER

Model WM3370HWA

Near Arden Hills, Minnesota 55112

Nate

Job Details: 04/09/2024

Not draining and OE error. Found some play between tubs and bad drain pump. Let customer know the bearing is in early stages of going bad. They wanted to proceed with drain pump repair. Replaced drain pump. Drains great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/09/2024

"Customer complaint was that its not filling with water. I ran it and it fills with water, but the wash motor was seized up. I tapped it with my screwdriver and it started running. Now its running great.

We serviced a

MAYTAG WASHER

Model MDE17MNAYW1

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 04/09/2024

"Found a bad thermo fuse. Replaced with a part from Dey appliance. Turning the unit on to check for functionality, recommend customer cleans out dryer vent to prevent issues down the road.

We serviced a

SAMSUNG DRYER

Model DVE45N5300V/A3

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/09/2024

Not heating. Found a bad heater assembly. Replaced and vacuumed out dryer. Heats great now.

We serviced a

MAGIC CHEF RANGE

Model 3468VVV

Near Minneapolis, Minnesota 55443

Nate

Job Details: 04/09/2024

Replaced bad main board that was refurbished. Works great now.

We serviced a

LG DRYER

Model DLEX5170W

Near Chaska, Minnesota 55318

Adam

Job Details: 04/09/2024

Customer complaint making loud noise during tumbling. Disassembled unit and found one of the rollers completely destroyed. 2 others stiff. Quoted for kit repair. Customer approved installed parts. Reassembled and tested. Unit is now sounding normal.

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP117TW13

Near Waconia, Minnesota 55387

Adam

Job Details: 04/09/2024

"Installed water valve from pre-diagnosis. Also turned down water pressure tested theres lots of suds already and unit cleared out the suds then ran unit three times with 2 tablespoons of soap, 3 tablespoons of soap, and 4 tablespoons of soap never leaked out the front. Explain what I found customer and they will test it themselves"

We serviced a

BOSCH REFRIGERATOR

Model B36CT81SNS/03

Near Minnetrista, Minnesota 55364

Adam

Job Details: 04/09/2024

Customer complaint is not dispensing water. Phone when I press the button nothing happening inside the door. Removed dispenser button assembly pressed on switch and it started to give water cleaned up dispenser assembly reassembled now units working properly. Checked icemaker icemaker must be making ice cause there was a bunch of ice in there and was turned off turned the icemaker on did cycle and filled no issue there.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS-3

Near Blaine, Minnesota 55434

Nate

Job Details: 04/09/2024

Found broken wires in the hinge. Spliced in six new wires. Didnt have much to work with but it was a success. Now it doesnt go dead and reset the clock.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Savage, Minnesota 55378

Delton

Job Details: 04/09/2024

ER 65 error. Called speed queen and they said that service bulletin to replace the UI with Version 5 and thatll fix the problem. Replaced UI with new version. Tested and washer starts and all functions are working good.

We serviced a

LG REFRIGERATOR

Model LRFXC2416D.ASBCNA0

Near Clearwater, Minnesota 55320

Brandon

Job Details: 04/09/2024

"Returned with part installed the board, unit works fine no codes"

We serviced a

LG WASHER

Model WM4000HBA

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/09/2024

"Customer stated the unit would not drain.Checked and drained the filter drain line, vacuumed out the water, tried removing the filter and it was stuck, was able to get filter out and it was full of debris. Cleaned out the filter ran the diagnostic function and filled with was water drained out the unit ran twice and the unit drained fine each time ."

We serviced a

LG RANGE

Model LREL6323S01

Near Minneapolis, Minnesota 55416

Hyrum

Job Details: 04/09/2024

"Tested the continuity on the bake element and found that it was defective. ST had shipped parts ahead of todays appointment, so we had the needed element for replacement. Also adjusted the bake fan that was railing against the cage. Everything works like new now."

We serviced a

LG REFRIGERATOR

Model LRFS28XBS.ASTCNA1

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/09/2024

"Installed new right door, removed the damaged one , installed new door, put decal on, changed over the handle, the seal and the shelfs."

We serviced a

GE DISHWASHER

Model DDT700SMN4ES

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/09/2024

"Customer states the unit is not filling with water, plugged in the module and checked for codes found there was a circulation code. Ran a tests and found the heater only got to 94 degrees before going down to 92 degrees. Replaced the heater and tried again. The heater was at 109 degrees and still going. Cycled and tested sounded like the unit was working fine but when you opened the door no water was coming down the racks and the spray arm in the the same spots, the diverter disc was not turning it was stuck in one spot and only spraying the silverware. Removed the tubes for the spray arms and checked for debris, removed the discs and cleaned out the debris. Cycled and tested the unit is spaying as it should."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/09/2024

"Water filer was frozen. Thawed out filter and now water dispenses awesome. Recommended turning up temp in fridge from 35 to 38. Showed customer how to take filter out, and let her take a video.

We serviced a

BOSCH DISHWASHER

Model SHP865WD2N/01

Near Mendota Heights, Minnesota 55118

Delton

Job Details: 04/09/2024

Found that the mounting brackets were bent and fallen off. I bent back and secured brackets. Dishwasher is secure to cabinet and is working good.

We serviced a

SAMSUNG WASHER

Model WF405ATPASU/AA

Near Eagan, Minnesota 55123

Delton

Job Details: 04/09/2024

"Getting tE error (thermistor error) found that there was a broken wire. Spliced in wire, secured it, tested and washer now starts cycle. All function are working. Washer is working good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 04/09/2024

"Customer states the unit makes a lot of noise while Agitating.Ran the diagnostic mode and found it spins fine, found the cam assembly worn out, removed the old cam installed new cycled and tested, no noise, ran calibration mode."

We serviced a

KENMORE RANGE

Model 66578003801

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 04/08/2024

Customer states the bake function is working on the top oven. Customer informed me that he changed the igniter himself trying to to repair himself and it did not fix the issue. Removed the back cover and found the board had no voltage going to either igniter when either oven was turned on. Gave customer a price for a new board customer approved. ; ordrd 1 WPW10194002 (Control board)

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 04/08/2024

"Customer states that the machine is beeping randomly when they are not doing laundry. Went ahead and opened and checked the main control board on the top of the machine. Checked the voltages and they seem appropriate. Check the sensor pads themselves and they seem to be in good condition. Went ahead and cleaned off the sensor pads to make sure they werent receiving accidental touches. if issue persists, the customer will need to replace this board to get the machine going. Customer could not commit to any repair at this point and just wants to try out if the cleaning made a difference. If the customer calls back in please order this board.204064p - user interface board."

We serviced a

LG REFRIGERATOR

Model LFCS22520S /02

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/08/2024

Customer states the unit is not cooling.Removed the freezer door and drawer. Found the evaporator warm. Pulled the unit out and checked the compressor and it is running and loud. Informed the customer it is a sealed system issue. Customer would like a quote for repair. ; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/08/2024

"Returned with parts. Removed the old ice maker. Unplugged the unit, changed out the board, steamed out the built up ice in ice maker area. Installed new kit. Customer knows to wait for ice. Did not notice any leaks or issues with the new ice maker."

We serviced a

FRIGIDAIRE COOKTOP++

Model FPGC3077RS

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/08/2024

Customer states that the front right burner flame seems to be uneven. The main complaint is that the burner knobs will get too hot and will burn you if the cooktop be being used for over 30 minutes.This household uses the cooktop and cooks a lot. The design of this is that the front burner knobs are raised so when a pan is used it pushes heat towards the front onto the raised cooktop burner section heats up that metal and gets does get hot to the touch to where I couldnt keep my hand on it.I explained that the burner flames look good and are normal but that I couldnt change the design of the cooktop to prevent knobs getting hot. I told customer that I would send this to office but that I dont know exactly the next step and who would be responsible since there wasnt a malfunction but more of a design issue of this cooktop.Office: please follow up with customer and see if she would need to contact Electrolux directly? I told her that she may need to contact Lennar but that we would look into first since its not a malfunction ; O-emld tckt

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS117TW01

Near Minneapolis, Minnesota 55437

Delton

Job Details: 04/08/2024

"Found that after dryer is running for 10 minutes with load of towels the motor has a low screeching noise. Also ordering rollers. Idler and blower wheel incase i cant get the blower wheel off. Ordering parts and rescheduling.; ordrng 1 D511629P (Motor) and 1 D510139p (Blower wheel), ordrd 1 D516792 (Idler pulley) and 1 Rb170002 (Roller kit)"

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/08/2024

Timer is internally stripped. Quoted for new timer. Coming back to install. ; ordrd 1 37922P (Timer)

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Minneapolis, Minnesota 55430

Hyrum

Job Details: 04/08/2024

DE92-02588G control boardDG34-00006A door switch5303935066 igniterCustomer states that the igniters keep breaking and burning out and this is happened about three or four times. Upon arrival discovered a failed igniter. Replaced igniter with a new part from truckstop. Discovered that igniter was not getting proper voltage from the control board. Trace back to the control board and discover the control board was failed also discovered intermittent Dors causing the oven to flicker. All three of these parts will need to be replaced to get this machine going.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FRIGIDAIRE COOKTOP++

Model GCCI3667AB

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/08/2024

"Returned with part, disassembled the cook top before installing new board, Called tech support talked with Mike. After a lot of discussion and checking the jumpers in the generators and checking the connections to the main board, the suspected issue is the harness going from the right generator to user interface. Ordered part. Case number 87166163 Mike ; ordrd 1 5304531655 (Wire harness)"

We serviced a

MAYTAG WASHER

Model MWWC565FW3

Near Rice, Minnesota 56367

Brandon

Job Details: 04/08/2024

"Customer states the unit wont drain.Customer informed me the unit has been running fine after the not draining incident, cycled and tested found the unit had a code for being out of balance. Ran diagnostics and found the unit shakes quite a bit empty. The customer states the unit has always shook like that. Checked and found the unit was not level, tried leveling and the unit wouldnt stay level the wood floor is sagging the customer is going to put a sheet of thick plywood down if the issue continues. I suspect the no drain is from the floor causing the unit to shake. This is a prefabricated house so the customer was unaware of the thickness of the floor."

We serviced a

LG DRYER

Model DLGX5781WE

Near Woodbury, Minnesota 55125

Hyrum

Job Details: 04/08/2024

Customer states it makes a loud thumping sound when running. Opened up the machine and discovered a bad roller. Replace the roller from truck stock. Seems to be working perfectly now.

We serviced a

KENMORE DISHWASHER

Model 66513223N414

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/08/2024

"Dispenser wouldnt latch. Installed new dispenser, and it latches great now."

We serviced a

ASKO++ DISHWASHER

Model D5636XXLSHI

Near Osseo, Minnesota 55311

Nate

Job Details: 04/08/2024

"Replaced bad hose and fixed leaking drain line. Runs great now, no leaks."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Minneapolis, Minnesota 55432

Nate

Job Details: 04/08/2024

"Replaced bad UIB and bad main PCB. Ran through a full calibration mode. Then put on a quick wash. Everything runs well now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Lino Lakes, Minnesota 55038

Hyrum

Job Details: 04/08/2024

Customer states that they are not getting good wash performance from the machine. Upon arrival opened it up and discovered that the ports on the spray arms were very very clogged up. Discovered that the filter had not been installed correctly and instructed customer on how to reinstall the filter. Went ahead and replaced the lower wash arm and cleaned out the upper wash arm for customer. Tested and it worked great.

We serviced a

FRIGIDAIRE RANGE

Model LFGH3054UFD

Near Minneapolis, Minnesota 55422

Nate

Job Details: 04/08/2024

"Rear right burner not sparking or igniting. Found the wire to the igniter was crimped under some metal and it was grounding out. Fixed the wire with insulation, now it ignites awesome."

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMO1611LS

Near Minneapolis, Minnesota 55419

Nate

Job Details: 04/08/2024

Tightened up a few screws after uninstalling the microwave. No noises now.

We serviced a

LG DRYER

Model DLEX7177WM

Near Minneapolis, Minnesota 55424

Delton

Job Details: 04/08/2024

"Found that there was dryer sheet with bunch of lint that was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed debris, and cleaned out lint, tested and dryer now runs quiet and is working good."

We serviced a

JENN-AIR RANGE

Model JGS8860BDP

Near Minneapolis, Minnesota 55416

Nate

Job Details: 04/08/2024

"When they plug in range, bake comes on and will do a runaway temp. Even when they dont turn on bake. I did a board repair. Tested it, and instead of it running up to 700 degrees like they said it normally does, it stopped at 350. And when I initially plugged it in, the bake didnt automatically come on. it is working great now.

We serviced a

SAMSUNG DRYER

Model DV40J3000EWIA2

Near Minneapolis, Minnesota 55418

Hyrum

Job Details: 04/08/2024

Replaced heater with part from truck stock and tested. Machine seems to be working great and heating properly.

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Minneapolis, Minnesota 55418

Hyrum

Job Details: 04/08/2024

"Customer states that control board is intermittently not powered. Unable to use dishwasher sometimes. Went ahead and disconnected the main control board and user interface until I got it to reset. If customer wants this issue resolved completely, they will need to replace the interface board. But at this time the machine is running properly.

We serviced a

ELECTROLUX DISHWASHER

Model EWDW6505GB0

Near Eagan, Minnesota 55123

Delton

Job Details: 04/08/2024

"Door cables broke. Replaced cables, tested and door now opens slowly and doesnt fall open. Tested and dishwasher is working good."

We serviced a

LG DRYER

Model DLGX5781VE

Near Osseo, Minnesota 55311

Matt

Job Details: 04/08/2024

SHAKING AFTER VENTS WERE CLEANED. Found one of the fins on the blower wheel is broken off. I called and talked with Andrew and he approved replacing blower wheel. Installed new blower wheel and tested. Dryer sounds great. Dryer is now fixed.