Service History 194 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Eagan, MN 55122

Delton

Job Details: 04/18/2022

"Customer said it would freeze/thaw, freeze/thaw and would make random clicking noises. Found the compressor/condenser area would be really warm, found that vents back there were all clogged with dust/pet hair what seemed to be causing compressor to get too hot and click off. Cleaned out dust/hair and compressor has been running and can feel air being pushed out. Should be keeping compressor cool and refrigerator will be cooling."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Plymouth, MN 55441

Adam

Job Details: 04/18/2022

Put new drain pump from last diagnosis and now is draining great

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Zimmerman, MN 55398

Matt

Job Details: 04/18/2022

"Customer complaint is, FREEZING STUFF IN FF SECTION AND WATER FILTER KEEPS POPPING OUT OF IT'S HOLE. Inspected and tested. Temperatures were good when I got here. The freezer and FF compartment settings were both set to colder then the normal setting. I checked the damper function and it was working great. I readjusted the temperature to the normal setting. The filter housing was broken. Installed new filter housing. Refrigerator is now fixed."

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Apple Valley, MN 55124

Delton

Job Details: 04/18/2022

Found that there is a service bulletin to replaced control board for this issue. I went into test mode and washer did spin. Ordering control board and rescheduling.; ordrd 1 Ebr76262102 (Control board)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES0

Near Sartell, MN 56377

Seth

Job Details: 04/15/2022

"Sparking, failed element was found. ; ordrng 1 W10779716 (Bake elemnt)"

We serviced a

KENMORE WASHER FRONT LOA

Model 79641382411

Near Becker, MN 55308

Seth

Job Details: 04/15/2022

Customers complaint is unit does not drain and get to no draining error. Upon arrival and inspection I found that the drain pump has failed and there is 1/8 play in the spin drum bearing causing door boot damage. . ; O-emld tckt

We serviced a

GE WASHER FRONT LOA

Model GFW450SSMWW

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/15/2022

"Washer squeaks when the spin drum rotates. Failed rear main bearing was found. . Washer is it in a very nice environment. I would need the following parts WH45X23480, WH08X23479, WH45X22914. .; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFE24JSKPFSS

Near Big Lake, MN 55309

Seth

Job Details: 04/15/2022

"Customer complains that the fridge is making the same noise and exhibiting the same behaviors as it previously did before the compressor failed. Upon arrival and inspection I heard the fridge making the noise in question. I put the unit in test mode and isolated the fans from the compressor and the different systems and was able to hear the noise continue. I called the GE tech line and spoke with Gerry he started Case # 07737561. Jerry had me specifically do a few tests and put the phone near the back of the unit. He could not hear the noise over the phone and stated that he cannot recommend compressor replacement. I spoke with the customer and recommended they call and speak with GE customer service direct, or the retail store they made the purchase at. ; O-emld tckt , states that autho needed"

We serviced a

AMANA DRYER- ELECTRIC

Model NDE2330AYW

Near Farmington, MN 55024

Delton

Job Details: 04/15/2022

Found that cycling thermostat is open and not sending power to element. Ordering part and rescheduling.; ordrng 1 WP503979 (Cycling thermostat)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2497RF3A

Near Lakeville, MN 55044

Delton

Job Details: 04/15/2022

Ran for awhile and found that leaking from around door seal. Needs new door seal. Ordering part and rescheduling.; ordrng 1 117158011 (Door seal)

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE595R0ABSR/AA

Near Prior Lake, MN 55372

Adam

Job Details: 04/15/2022

Checked over unit and everything was working properly. Tested the burner and was going from simmer to boil. And convection fan and heat was working good

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN2WW

Near Buffalo, MN 55313

Seth

Job Details: 04/15/2022

I replaced console and valve assy. I tested it it now works as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Minneapolis, MN 55422

Nate

Job Details: 04/15/2022

Stopped making ice for a couple days. Then for 3 days. Worked for 6 months. Now not working for 4 days. Just started working again today. Water pressure always good. Temps good. Never lost power to fridge. Ice bucket was empty when it stopped working. My recommendation is that we replace the icemaker . ; O-emld tckt

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA456DRHDWR/AA

Near Rosemount, MN 55068

Delton

Job Details: 04/15/2022

"Replaced 4 shocks and now washer no longer bangs around, Tested load of towels and it spun out good, no errors. Washer is working good."

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near Prior Lake, MN 55372

Adam

Job Details: 04/15/2022

Unit door wouldnt stay shut was customer complaint. Door latch is busted from the frame and latch it self. Would need all parts to do repair. When wounding the door shut everything works. DE64-02777A door frameDE94-01470B inner doorDE64-01308A latch; states that autho needed

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3053LSH

Near Minneapolis, MN 55408

Nate

Job Details: 04/15/2022

"To back burner igniter is not igniting. Ended up cleaning the burners and electrodes, and was able to confirm that the two wires going to the two back igniters are not good. . Ordered new wire set and quoted 120 for the repair. Coming back next Wednesday to install.; ordrd 1 316580601 (Ignitor wires)"

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Burnsville, MN 55337

Delton

Job Details: 04/15/2022

"Replaced parts sent by GE, tested and door no longer clicks/snaps. Door opens and closes smoothly."

We serviced a

SAMSUNG RANGE- GAS

Model NX58J5600SG

Near Minneapolis, MN 55406

Nate

Job Details: 04/15/2022

Not igniting great. Loud whoosh. Lately it trips the breaker. Replaced a bad ignitor. Ignites great now and doesnt trip the breaker.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model GDF620HMJ0ES

Near Roseville, MN 55113

Nate

Job Details: 04/15/2022

"Not running. Ran diagnostics and the UI board isnt communicating with the main board. Spoke with GE tech support and they confirmed that, given what the board is communicating via the green indicator light. Quoted for new boards."

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Roseville, MN 55113

Nate

Job Details: 04/15/2022

"Compressor and fans running, condenser line is cold, and no frost on evaporator. Has a sealed system issue. Please submit to lowes. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near White Bear Lake, MN 55110

Nate

Job Details: 04/15/2022

"F8E4 error. Found water in the flood pan. Then saw the waterline was dripping. Put plumbers putty on water line and tightened it, and dried out drip pan. No leaks now. Runs great with no errors."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Burnsville, MN 55337

Delton

Job Details: 04/15/2022

"Replaced top rack roller adjusters, stopper, rinse aid cap. Tested and all functions are working. Dishwasher is working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.295228

Near Maple Grove, MN 55369

Nate

Job Details: 04/15/2022

"When you open the lid and its on spin, the inner tub keeps spinning and its loud. Replaced a bad block. Runs great now. Showed the customer that the top of the tranny is worn down, so sometime in the next year it will probably start spinning again. Eventually tranny will need to be replaced. Its ok now though. ; used 1 WP389140 (DD BLOCK) from stock"

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFMG617siwo

Near Maple Grove, MN 55311

Nate

Job Details: 04/15/2022

"Takes 5 cycles to dry clothes. Found the vent outside completely packed with lint. Cleaned it all out. Now the vent outside opens all the way when the dryer is running, and airflow is strong. Runs great now. No charge."

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Chaska, MN 55318

Adam

Job Details: 04/15/2022

Unit was leaking from underneath. Found it was leaking around the diverter. Replaced the diverter now its working great with no leaks. ; used 1 WD19X25278 (DIVERTER) from stock

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOC75EC0HS01

Near Eden Prairie, MN 55347

Adam

Job Details: 04/15/2022

Microwave making sparking noise. Once disassembled found the magnetron was shorting to the metal guide near it. Will need a new magnetron.; states that autho needed

We serviced a

MAYTAG WASHER FRONT LOA

Model n/a

Near Eden Prairie, MN 55346

Adam

Job Details: 04/15/2022

Unit was rubbing the front tub and basket. Also the bearing had failed. With how much it would be to fix the unit customer rather buy a new unit

We serviced a

GE RANGE- GAS

Model JGB735SP1SS

Near Clearwater, MN 55320

Seth

Job Details: 04/15/2022

Light in cavity does not work. Failed bulb was replaced. The range is now fixed.; pckd up 1 40A15 (Bulb)

We serviced a

GE REFRIGERATOR

Model GNE25JMKPFES

Near Minneapolis, MN 55437

Delton

Job Details: 04/15/2022

"Replaced control board, tested and refrigerator turns on and is cooling and working good.."

We serviced a

GE RANGE- ELECTRIC

Model JB750DJ3WW

Near Eagan, MN 55122

Delton

Job Details: 04/15/2022

"Replaced control board, tested and both bake and broil now get red hot. Oven preheated and is working good.; pckd up 1 Wb27x33131 (Control board)"

We serviced a

LG WASHER FRONT LOA

Model WM3400CW

Near Eden Prairie, MN 55346

Adam

Job Details: 04/15/2022

Found unit was leaking on the bottom from the HOSE-TUB TO PUMP. Customer said this is a LG warranty. Will have to figure out billing then customer would like to be scheduled for Friday; ordrng 1 4738ER1002A (HOSE-TUB TO PUMP)

We serviced a

GE RANGE- DUAL FUEL

Model CGS990SET5SS

Near Maple Grove, MN 55311

Phillip

Job Details: 04/15/2022

The upper oven is working now. The lower oven does not work. I checked the upper and lower thermostat and all are good. The lower oven valve coil is good. The issue has to be with the main board. ; ordrd 1 WB27K10423 (Control board main)

We serviced a

AMANA REFRIGERATOR

Model ARB1917CSL

Near Wayzata, MN 55391

Adam

Job Details: 04/15/2022

Put in bimetal from last diagnosis and now unit is back to normal. Let customer know it will take about 24 hours to back to normal

We serviced a

LG WASHER FRONT LOA

Model WM3470HVA

Near Plymouth, MN 55442

Phillip

Job Details: 04/15/2022

The whole panel was unresponsive. I unplugged the washer then back in. The washer started to work. I ran through all the test cycles. The washer was full of suds. I had to cut the suds with vegetable oil. I ran to a while. I went outside and came back in and it was dead. The red led was on the control. I reset power and its working. Im ordering the main board. ; ordrd 1 EBR78263901 (Control)

We serviced a

MAYTAG DRYER- GAS

Model MGDC300XW3

Near Plymouth, MN 55442

Phillip

Job Details: 04/15/2022

The power cord was cut. I had to remove a access wall behind the dryer to replace the cord. I put the new cord on and tested the dryer. It works good.

We serviced a

LG REFRIGERATOR

Model LSXS26366S/02

Near Andover, MN 55304

Phillip

Job Details: 04/15/2022

"The ice maker is not cycling. When the ice maker fills with water, water leaks from the mold and creates a icicle that stops the arm from moving up. The ice maker will not cycle because it thins the bucket is full. Im ordering the ice maker. ; ordrd 1 AEQ73130002 (Ice maker)"

We serviced a

GE DISHWASHER

Model GHDT168V00SS

Near Elk River, MN 55330

Phillip

Job Details: 04/15/2022

"I ran the dishwasher. It would not fill . I found the float was stuck. I cleared the float. Now it drains, fills and washes. It did not leak for me."

We serviced a

GE RANGE- GAS

Model JGB850EEF3ES

Near Otsego, MN 55330

Phillip

Job Details: 04/15/2022

The bottom oven ignitor is weak. The broil works but the flame spread is weak. The upper bake did light but over all the pressure looks low for all the burner. The cooktop looks ok. Im out here pressure regulator and the lower oven bake ignitor. ; ordrd 1 WB21X20795 (Pressure regulator) and 1 WB28X20446 (Ignitor)

We serviced a

GE REFRIGERATOR

Model PSE25KSHBHSS

Near Otsego, MN 55330

Phillip

Job Details: 04/15/2022

When water is dispensed it sputters and making a knocking noise. I tried a different filter but it was worse. I bypassed the filter head and its normal and water pressure is good. The customer has a whole house filtration system and was ok with it bypassed. ; used 1 Fitting3 (1/4' JG CONNECTOR) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN1WW

Near Albertville, MN 55301

Phillip

Job Details: 04/15/2022

I found oil on the belt so the belt is slipping. Im ordering the belt and will clean up the oil. ; ordrd 1 WH01X27538 (Belt)

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Saint Michael, MN 55376

Phillip

Job Details: 04/14/2022

The microwave does not heat and makes a noise. I was able to determine that the issue is most likely the magnetron and diode. Its a heavy convection microwave so I was un bake to pull down and check the mag but the amp draw is more than 5 amps. Parts needed are a mag and diode. Global microwave was closed when I called. The oem magnetron is OM75P10ESHL. Also need the diode. ; states that autho needed

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Minneapolis, MN 55429

Nate

Job Details: 04/14/2022

"Not running. There was a loose connection for the wires at the junction box. Redid the wires, cutting off the ends that had smoke damage. Runs great. Took 5 minutes. No additional charge."

We serviced a

BOSCH DISHWASHER

Model SHE65T52UC/02

Near Shakopee, MN 55379

Adam

Job Details: 04/14/2022

Dishwasher door would just fall down when opening found that both springs were busted. Replace with spring kit Jared preorder and now door is opening correctly with properly resistant

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY1

Near Zimmerman, MN 55398

Matt

Job Details: 04/14/2022

"Customer complaint is, NOT MAKING ICE. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"

We serviced a

GE STACKED WASHER

Model GUD27GSSJ0WW

Near Elk River, MN 55330

Matt

Job Details: 04/14/2022

"Customer complaint is, WASHER IS SHAKING TOO MUCH. Inspected and tested. The washer was not quite level when I got here. I adjusted the legs and tested it empty and it was working normal. Ran a load of towels and it was working perfectly. I think it was just rocking because the legs needed leveling."

We serviced a

LG REFRIGERATOR

Model LMXS28626D/00

Near Minneapolis, MN 55431

Delton

Job Details: 04/14/2022

Found that compressor is running but neither fresh food or freezer getting frost pattern. LG sealed system compressor issue. Need to transfer call.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Otsego, MN 55330

Phillip

Job Details: 04/14/2022

The ice maker would not make ice. I replaced the ice maker. The ice maker has filled . ; used 1 W10884390 (ICEMAKER) from stock

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near Champlin, MN 55316

Phillip

Job Details: 04/14/2022

"The rear bearing and holder were worn down. I replaced the rear bearing kit and the front bearing kit with belt. It sounds good now. ; used 1 WE25M40 (REAR BEARING KIT), and 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EP/A3

Near Maple Grove, MN 55369

Phillip

Job Details: 04/14/2022

The idler pulley was not spinning free. I replaced the idler pulley assembly and oiled the rollers the dryer sounds better. I advised the customer to have the dryer duct cleaned. ; used 1 DE634A (PULLEY) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW220DACK7WW

Near Plymouth, MN 55442

Phillip

Job Details: 04/14/2022

The washer was sitting in a shed. They only had power for me to test the washer. I plugged it in and it was working. There was a out of balance code saved. I found the belt had frayed and fallen off. I replaced the belt. I ran a spin and its working. ; used 1 Wh01x27538 (Belt) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGN2000PG0

Near Minneapolis, MN 55411

Nate

Job Details: 04/14/2022

Not heating. Found a bad thermal fuse. Airflow behind dryer is 26. Outside is 6. Customer will get vent cleaned. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE DISHWASHER

Model GDT630PYM5FS

Near Minneapolis, MN 55418

Nate

Job Details: 04/14/2022

Replaced the top display cover. Was able to get it on nice and firm this time.

We serviced a

HOTPOINT WASHER TOP LOAD

Model HTW240ASK6WS

Near Bloomington, MN 55420

Nate

Job Details: 04/14/2022

"Should not be a revisit. Last time it was banging around. I leveled it and that fixed that issue. Now its been making a funny grinding sound. Tipped it back and this time there is a lot of oil on the pullys and belt. Cleaned off cover, belt, and pullys. Put through test mode. Runs great now. Please see if we can get paid for this as it was a different issue and shouldnt be a redo.; saved tckt , states that autho needed"

We serviced a

UNKNOWN REFRIGERATOR

Model FFHT1835VW0

Near Minneapolis, MN 55426

Nate

Job Details: 04/14/2022

"Compressor hums and clicks. Installed hard start kit. It buzzes loud, and no frost on evaporator. Compressor is not functioning. Needs a new compressor."

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2389GRS

Near Plymouth, MN 55441

Nate

Job Details: 04/14/2022

"Water leaking from front left corner. Found ice build up on bottom of freezer. Pulled fridge out, took off drain spout, steamed and cleaned that out. Steamed ice out of freezer drain pan. Made sure it was nice and clear. Drains great now."

We serviced a

BOSCH DISHWASHER

Model SHE3ARL2UC/21

Near Minneapolis, MN 55427

Phillip

Job Details: 04/14/2022

The display lights up but nothing works. I tried to reset the dishwasher but none of the buttons respond. Im ordering both main boards. ; ordrd 1 00705047 (Control unit) and 1 00705306 (Display unit)

We serviced a

GE MICROWAVE

Model JNM1731DM1BB

Near Hopkins, MN 55305

Phillip

Job Details: 04/14/2022

I removed the new board and put the old one back in. So it will work the same until the microwave is replaced.

We serviced a

GE REFRIGERATOR

Model GFE28GYNFFS

Near Minneapolis, MN 55446

Nate

Job Details: 04/14/2022

"Water continually drips from dispenser. Called GE tech support and they said it needs new dual water inlet valve and a new dribble kit, starting in section 3. Ordered both. Coming back to install. ; ordrd 1 WR57X10098 (Dual water inlet valve) and 1 WR49X21267 (Dribble kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Bloomington, MN 55431

Delton

Job Details: 04/14/2022

"Fridge was unplugged and all contents/shelving were taken out. Customer said that she heard sizzling sounds and could smell something electrical burning. As Im here i plugged back in fridge and checked all wiring and could not find any burns or smell electrical burning. Fridge shows full frost pattern, fan is running and is cooling as Im here. I explained that the sound could be from defrost every 8-10 hours.?; saved tckt"

We serviced a

GE RANGE- GAS

Model JGB735EP1ES

Near Minneapolis, MN 55419

Delton

Job Details: 04/14/2022

Range is working as it schooled. I explained that gas range convection fan will not run when bake or broil is on and will cycling on and off. GE tech support confirmed that and gave case number for customer to call into GE customer support. But it does not state that convection/air fry that fan would intermittently turn on/off that is why customer thought it was not working.Range is working good.

We serviced a

GE DISHWASHER

Model GPT225SGL0BB

Near Minneapolis, MN 55404

Delton

Job Details: 04/14/2022

Is a portable dishwasher. Motor making loud squealing and rumbling sound. Wash pump is bad. Not in stock through sundberg or dey.Motor part# WD19x24705Schedule 2 hours for repair; saved tckt

We serviced a

BOSCH REFRIGERATOR

Model B20C50SNS/02

Near Mendota Heights, MN 55118

Delton

Job Details: 04/14/2022

"Found that compressor is cycling on and off and not constant, so it will get cold then thaw it seems. Also evaporator fan is not running. It is getting power so appears that it is bad compressor. Would need to transfer.; saved tckt , states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80M9960US/AA

Near Rogers, MN 55374

Matt

Job Details: 04/14/2022

"Customer complaint is, START BUTTON NOT WORKING. Inspected and tested. Start button doesnt respond, all other buttons work great. The only way to replace the capacitive touch board is by removing the sticker thats on top of it. I tried removing sticker and just destroyed it. You would have to replace the whole assembly with the board already in there and its NLA. Customer is just going to replace the dishwasher."

We serviced a

GE RANGE- ELECTRIC

Model JB750DJ3WW

Near Eagan, MN 55122

Delton

Job Details: 04/14/2022

Found that control board part is relay shorted and melted. Not a standard relay. Quoted customer for new board and they approved. Ordering part and rescheduling.; schdld next appmnt for 4/15 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Apple Valley, MN 55124

Delton

Job Details: 04/14/2022

Refrigerator was cooling as i got here but since controls were acting funny i replaced jazz board. Tested and refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

GE REFRIGERATOR

Model PFE28KYNDFS

Near Saint Michael, MN 55376

Matt

Job Details: 04/14/2022

"Customer complaint is, INSTALL FZ DOOR- PART ON SITE- 3 parts freezer door & both fridge doors. Installed all 3 new doors supplied by GE. Refrigerator is now fixed."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEW/XAA

Near Minneapolis, MN 55437

Adam

Job Details: 04/14/2022

"Dryer wasnt heating. Would tumble and everything sounded good but not warming up. The heater and high limit thermostat was burnt out. Replaced with assembly and now everything is working great; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"

We serviced a

GE RANGE- GAS

Model CGS990SET2SS

Near Minneapolis, MN 55436

Adam

Job Details: 04/14/2022

Found the connections to the igniter fried. Cut out the bad and rewired with better ceramic wire nuts. Now unit is working great

We serviced a

SPEED QUEEN STACKED DRYER

Model ATEE9AGP173TW01

Near Plymouth, MN 55447

Adam

Job Details: 04/14/2022

Roller failed again this time damaged the shaft. Needs the roller kit. We dont have one that will work ordered correct part and rescheduled ; ordrd 1 RB170002 (Roller kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Maple Grove, MN 55311

Phillip

Job Details: 04/14/2022

Water leaks out the bottom when the lower spray arm is spraying. I found the center of the lower spray arm is splitting. Middle and lower spray arm need to be replaced.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBC207KWH05

Near Long Lake, MN 55356

Adam

Job Details: 04/14/2022

Upper and lower cooling fan was making a bunch of noise. Once I pulled unit out for service verified fans were making noise then replaced fans. Now everything is working with out a loud fan noise. Had to oven dolly

We serviced a

KENMORE WASHER FRONT LOA

Model 796.41302.610

Near Saint Michael, MN 55376

Phillip

Job Details: 04/13/2022

When the customer replaced the drain pump he did not get one of the terminals connector on the terminal. I put the wire back on and tested it. Its working good now.

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS20KHWH00

Near Minneapolis, MN 55405

Nate

Job Details: 04/13/2022

Really hot around condenser fan and compressor area. Compressor not running. Condenser fan wasnt running. I flicked the blade and fan started running but slow. After a bit the compressor cooled enough to start up. Coils on evaporator are frosting when compressor runs. Ordered condenser fan motor. Coming back Tuesday to install but customer would like sooner if it works for me.; ordrd 1 2199155 (Condenser fan motor)

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Eden Prairie, MN 55344

Delton

Job Details: 04/13/2022

"ordered the evap assembly for the repair!; saved tckt"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED3100DW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/13/2022

Door will not close because of a buildup in the lint trap housing. I cleaned it thoroughly and it now works great.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE710H0AS0

Near Zimmerman, MN 55398

Matt

Job Details: 04/13/2022

"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN FIRST HEATED VERY HOT WHEN SET AT 400 DEGREES burnt food. Now it won't go above 350 degrees and it takes over an hour to warm up to that temperature. Inspected and tested. Found the bake element is fried. Customer approved repairs if we can find it. Part is not in stock. Dana can you see if you can find this element and reschedule with the customer. Thanks. ; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER TOP LOAD

Model A209

Near Maple Grove, MN 55369

Adam

Job Details: 04/13/2022

Cyst complaint is unit was having clothing still wet. Ran unit a couple time unit was draining good and filling good. In spin mode span at high speed. Customer said she does fill it some times to the top. Let her know on this unit should be around 3/4 of fill

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01AA

Near Minneapolis, MN 55416

Nate

Job Details: 04/13/2022

"Water tap error code. Checked water line to make sure its not kinked. Disconnected water line to make sure there was no debris build up where water line connects to valve. All clean. Replaced water valve. Ran it, ; used 1 00628334 (Water valve) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Andover, MN 55304

Matt

Job Details: 04/13/2022

"Customer complaint is, ICE MAKER ISNT WORKING AND WILL COOL INTERMITTENLY SOMETIMES MILK IS FROZEN THEN TIMES WARM. Installed new ice maker kit, temperature and defrost sensors and tested. Refrigerator is now fixed. ; pckd up 1 DA32-10104N (Defrost sensor)"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS627UTT0

Near Dayton, MN 55327

Matt

Job Details: 04/13/2022

"Customer complaint is, EC E11- WONT FILL & CANT FIND A REPLACEMENT FILTER. Inspected and tested. Found the cold water valve has failed and is just trickling in. "

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC51IS01

Near Minneapolis, MN 55416

Nate

Job Details: 04/13/2022

"Replaced both parts, fan still doesnt work. New board sending DC voltage to fan, fan doesnt run. Fan not receiving voltage. Broken internal wires. Will return both parts."

We serviced a

GE REFRIGERATOR

Model GNE25JSKPFSS

Near Minneapolis, MN 55437

Nate

Job Details: 04/13/2022

Water dispenser and Icemaker stopped working at the same time. Troubleshooted with GE and its the RFID board thats failing. Main board is sending correct DC voltage to the RFID board. Ordered new board.; ordrd 1 WR55X35485 (RFID board)

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LGR5634AW0

Near Maple Grove, MN 55369

Phillip

Job Details: 04/13/2022

"The dryer would not heat and was noisy. The timer was not advancing because the fuse in the back was bad. I replaced the fuse. Cleaned lint out the duct and replaced the rollers, belt and the idler from the repair kit. It heats good and sounds good. I advised the customer to have the rest of the duct cleaned. ; used 1 WP3392519 (THERMAL FUSE), and 1 4392065 (REBUILD KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHS5AVL6UC/22

Near Maple Grove, MN 55311

Phillip

Job Details: 04/13/2022

I cannot duplicate the noise. I remove the drain pump and cleaned any debris from the pump. From what the customer described from the video she played me it sounded like the noise is coming from the drain pump.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model BGHS2644KF0

Near Osseo, MN 55311

Phillip

Job Details: 04/13/2022

The compressor was not running. I found the start relay was bad. I replaced the relay and the compressor started right up. ; used 1 PR041 (COMPRESSOR RELAY) from stock

We serviced a

LG REFRIGERATOR

Model LMXS27626S/00

Near Osseo, MN 55311

Phillip

Job Details: 04/13/2022

The customer had cleaned the bucket out again so I could not see the clumps. I pur?e water in the ice chute and a lot of water started to leak from the flap. I cleaned more crust off the ice chute flap. I poured water down again and it was better. I told him it happens again but takes longer than it will probably need the flap ABN73678303. I quoted 111.33 for the part and the balance for labor. ; ordrd 1 ABN73678303 (Duct cap assembly)

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Saint Michael, MN 55376

Phillip

Job Details: 04/13/2022

The plastic hairs on the bottom should be there. Its to draw air from the fan. Water drips a little after water is dispensed. I checked the filter and made sure all the connections are good. I advised the customer to change the water filter.

We serviced a

GE RANGE- GAS

Model JGB660EP1ES

Near Saint Michael, MN 55376

Phillip

Job Details: 04/13/2022

I verified the issue with the customer. I inspected the vent and insulation. Everything looks good and nothing is out of place. There are no service bulletins for this range. The bake burner flame was a little wild so I adjusted the air shutter. I replaced the main board and the keypad membrane. I heated the oven to 350. When it got to 350 the board started to make a faint buzz sound and it shut the bake off. I called the GE tech line. He was short with me and said its either a control board issue or the oven sensor connection is loose and he did not give me a reference number. The oven sensor connections was fine. I cut out the oven sensor connector and hard wires the oven sensor. I tried the bake again. I heated back to 350 then 425. It seems to be working for right now.

We serviced a

BOSCH REFRIGERATOR

Model B20CS51SNS/02

Near Maplewood, MN 55119

Nate

Job Details: 04/13/2022

"Door pops open, replaced door gasket and it no longer pops open. Replaced ice maker because the old one wasnt actually ever dispensing ice. Cycled that and it cycled great."

We serviced a

KITCHENAID DISHWASHER

Model KUDI01FLSS3

Near Stillwater, MN 55082

Nate

Job Details: 04/13/2022

"Touch pad board did not fix it, uninstalled board. Have that to return. Needs main PCB. Also needs linkage kit for door hinges. DW will submit to AHS for authorization. ; O-emld tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GFD28GYNHFS

Near Corcoran, MN 55340

Matt

Job Details: 04/13/2022

"Customer complaint is, LEAKING AT BOTTOM OF LEFT DOOR. Inspected and tested. Customer had water turned off when I got here and everything was completely dry. I turned the water on and cycled ice maker and ran about a gallon of water through the dispenser and everything is completely dry. Refrigerator is not leaking while Im testing. Advised customer to keep a close eye on it and let us know if it does it again. If it does I told them to leave the water on so hopefully we can see were its coming from."

We serviced a

LG RANGE- GAS

Model LRG3093ST/00

Near New Brighton, MN 55112

Nate

Job Details: 04/13/2022

Left front burner not igniting. Replaced bad switch assembly. Works great now.

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.670326

Near Fridley, MN 55421

Nate

Job Details: 04/13/2022

"Running loud. Blower belt is close to breaking. Making noise. Ordered that belt, and also a missing moisture sensor. Tons of lint and debris throughout dryer. Rollers are bad, pully is bad, drum belt is really cracked. Customer said they have had the dryer serviced multiple times and the last time it was fixed was 2 months ago. Spoke with PW. Please let AHS know that whoever serviced dryer last few times didnt do a very good job. Wires for moisture sensor just lying on bottom of dryer.; used 1 WP8547157 (CABRIO BELT), and 1 4392067 () from stock, ordrd 1 WP8544742 (Belt) and 1 3387223 (Moisture sensor)"

We serviced a

KENMORE MICROWAVE

Model 79080333310

Near Kimball, MN 55353

Seth

Job Details: 04/13/2022

This microwave would stop at the 57 second mark every time you either input a time or used the quick cycle option. Upon arrival and inspection I found it was doing exactly as a customer noted. I reset it by unplugging it and re-plugged it in. I tested the unit and it began working perfectly. I tested it many times while on site and could not get error to duplicate itself after resetting. Thx.; saved tckt

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6500EV/A3

Near Eden Prairie, MN 55347

Delton

Job Details: 04/13/2022

"Found that back roller was locked up causing loud screeching. Replaced rollers, tested and dryer tumbling quietly and is working good.; used 1 4581EL3001E (ROLLER) from stock"

We serviced a

GE REFRIGERATOR

Model CFE28TP2MFS1

Near Plymouth, MN 55446

Adam

Job Details: 04/13/2022

Making noise when compressor was running. Found the lines from the compressor were rattling on cover and each other. After readjusting everything is good

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Eden Prairie, MN 55344

Delton

Job Details: 04/13/2022

Drain pump was locked up. Replaced drain pump. Tested and washer is now draining and working good.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE45R6100W/A3

Near Savage, MN 55378

Delton

Job Details: 04/13/2022

Tested dryer with vent disconnected and connected and appears that with vent being long it is only about 20 degrees different so doesnt appear that vent is causing issue. Customer says its intermittent on some cycles takes long and other cycles it dries fine. I explained that mixed loads on sensor dry could cause some clothes to be damp if the wet clothes dont hit the sensor. I also showed that spending on cycle it has eco dry which lowers the drying temperature and to turn that off for dryer to get more hot. Recommended to use timed dry and see if that makes any difference. As imhere dryer is cycling heat on and off normally.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HTEDBSR/AA

Near Burnsville, MN 55306

Delton

Job Details: 04/13/2022

"Refrigerator has the ice maker issue and the evaporator issue. I checked for errors and was a defrost error and FF evaporator fan error. Since ice build up I cant verify why defrost is not working. This Would need the kits for both ice maker and FF evap issues, as well as FF evaporator cover assembly part# DA97-12608A and FF defrost heater DA47-00244U.Im sure due to costs and labor, would need autho. Schedule 2 hours for repair. I informed customer that fridge will need to be unplugged and defrosted 48 hours before us coming back.; saved tckt"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50K8600EV/A3

Near Lakeville, MN 55044

Delton

Job Details: 04/13/2022

"Found that idler pulley broke. Replaced pulley, tested and dryer now tumbles and is heating and working good.; used 1 DE634A (PULLEY) from stock"