Service History 194 - Omega Force Appliance Repair

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Hastings, Minnesota 55033

Delton

Job Details: 04/12/2024

Replaced timer sent by ST. Tested and dryer is cycling heat and working good.

We serviced a

SPEED QUEEN DRYER

Model ADG4BRGS115TW01

Near Annandale, Minnesota 55302

Brandon

Job Details: 04/12/2024

"Returned with the parts installed, cycled and tested the unit sounded a lot better."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZO

Near Saint Paul, Minnesota 55117

Hyrum

Job Details: 04/12/2024

"Customer states it runs errors out immediately when started, and does not function. Upon arriving, started the dishwasher and could not recreate customer issue. It appeared to run just fine. Opened up the front of the machine and looked underneath. It appears that possibly a little water may have leaked and triggered the leak float at one point, but it was basically dry at this point. Tested machine and ran it for 20 mins, didnt see any leaks at this time. Informed customer of findings.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Annandale, Minnesota 55302

Brandon

Job Details: 04/12/2024

"Returned, installed new board, cycled and tested had not issues."

We serviced a

SAMSUNG DRYER

Model 0V42H5200EW/A3

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/12/2024

"Customer stated the unit was not heating,Disassembled and found the heat element coil had broke. Quoted the customer a new heat element, customer approved, installed new heat element, cleaned out the lint, lubed the rollers and idler pulley, cycled and tested the unit heats measured the airflow out side and had 13. 5 mph at the vent.

We serviced a

WHIRLPOOL DRYER

Model LGQ9858PW0

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 04/12/2024

"Customer states that they had it stopped heating suddenly. They also stated that the first thing they did was trying to clean the vent and they had it cleaned before I came out. Upon arrival discovered a blown thermal fuse on the back of the dryer. Because the customer said the ducting seemed kind of blocked, but they had it cleaned. I just went ahead and replaced the thermal fuse. Tested and the temperatures into the dryer looked right. Everything seems to be working great right now.

We serviced a

BEKO DISHWASHER

Model DDT39434X

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/11/2024

Dishwasher wont drain. Found that there is no power to drain pump. Called Beko and they said for this model the power goes through the wash motor to the drain pump. Because of that need to order several parts. Cant find all parts in stock. Also schedule 2 hours for return trip repair.Customer is not happy and wants it replaced. They will call Warner Stallion and talk to them otherwise. Please find these parts and contact customer before we order parts and ensure that she wants this repaired before we order parts.Also we need the sticker train cosmetic piece which is cant find part number for.wash motor 1762650300; main board 1514601040; drain pump 1736370100; door lock 1750900300; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 04/11/2024

"Customer states the unit is not cooling, removed the freezer shelfs, found the evaporator was completely iced over. Ran diagnostics on the thermister and defrost heater, found the heater not heating up. Tests the thermister at the board found it below specs at the current temperature of the freezer, steamed out the freezer and found the one wire burnt on the heat element . Quoted customer a new sensor, the updated sensor clip and defrost heater and the customer approved. ; ordrd 1 W11546684 (Clip) and 1 W11650662 (Heater assembly) and 1 WPW10384183 (Thermistor)"

We serviced a

GE REFRIGERATOR

Model GFE28GYNGFS

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/11/2024

"Customer states the unit was not cooling, customer plugged the unit in before I arrived and the unit is working. Plugged in the module. Found there was a few codes one for freezer fan feedback, and for a thermistor feed back issue. Customer stated the unit all of a sudden stopped cooling one day, the compressor was clicking but not coming on. I suspect the main board Called tech support spoke with Bob case number 12743770. Bob said to replace the main board ; ordrd 1 WR55X38248 (Main board)"

We serviced a

BOSCH DISHWASHER

Model SHE3ARF2UC/07

Near Mendota Heights, Minnesota 55118

Delton

Job Details: 04/11/2024

Found that the drain line is cracked. Drain hose needs to be replaced. Customer approved estimate. Ordering part and rescheduling.; schdld next appmnt for 4/16 TUE !

We serviced a

BOSCH COOKTOP++

Model NET9652UC

Near Saint Paul, Minnesota 55127

Jess

Job Details: 04/11/2024

"Cooktop is flashing F4 constantly and is completely unresponsive. Customer turned off unit at the breaker for several minutes to try and see if he could force it to reset and start operating normally again. However, this did not help and it just continues to flash F4. I have ordered the main control module and will return on Friday, April 19th with Phil to install it. ; ordrd 1 00449808 (Main control module)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPSS2677RF1

Near Chanhassen, Minnesota 55317

Nate

Job Details: 04/11/2024

Icemaker stopped making ice after power outage. Found the thermistor cord wrapped around icemaker and icemaker motor is dead. Quoted for new Icemaker. Coming back to install. 243297613; ordrd 1 243297613 (Icemaker)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Saint Paul, Minnesota 55104

Jess

Job Details: 04/11/2024

"Range is completely dead and was tripping breaker beforehand. Stovetop works with J1 connector disconnected from Spark Module board. Went to Dey and picked up/ replaced spark module board. Same issue right afterwards, where it tripped the breaker. then, I disconnected the leads going to the gas valve, reconnected J1, and the screen came on for a split second before once again tripping the breaker. Need to order a new gas valve and new spark module and return to the customers house next week with Phil to install the parts. If the parts do not work, Phil said we would not charge anything additional above and beyond the trip fee that was already paid for me to come out today.* Office please contact customer and try and schedule them for me and Phil to go out on next week Friday. I will order these parts myself and have them shipped to me over the weekend so I have them (hopefully).; schdld next appmnt for 4/19 FRI !"

We serviced a

FISHER PAYKEL++ DRYER

Model DG62T27DW2

Near Wayzata, Minnesota 55391

Nate

Job Details: 04/11/2024

"Needs new bearing kit and belt. I cant locate any parts for this. Would someone be able to find and order the belt and bearing kit, and schedule for 2 time slots? Also, I let them know that the gas line behind dryer is totally crimped/kinked. And vent has fallen apart. Lots of lint behind it. ; saved tckt"

We serviced a

KENMORE DISHWASHER

Model 665.12793K311

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 04/11/2024

"Customer is concerned that water appears to be leaking out of the DW and onto her basement ceiling. We turned on a rinse cycle and found water dripping down the diverter motor and onto the floor, the seal surrounding the motor is defective and will require replacement. Ordered new assembly and will make repairs on Tuesday, April 16th.; ordrd 1 WPW10457989 (Sump assembly)"

We serviced a

LG WASHER

Model WD200CV

Near Minneapolis, Minnesota 55436

Adam

Job Details: 04/11/2024

Installed new door from last diagnosis. Once installed tested made sure seal was good. Unit is working properly now.; saved tckt

We serviced a

LG WASHER

Model WM3670HWA

Near Maple Grove, Minnesota 55369

Adam

Job Details: 04/11/2024

Customers complaint unit not draining. They cleaned the filter and line. Still no luck. Drain pump making loud noise. Disassembled and found drain pump is bad. Quoted blue book. Replaced pump. Tested multiple times for leaks and draining properly. Unit is working properly now. Also customer had top and back off. Reassembled that also for customer; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock

We serviced a

SUBZERO++ REF BUILT IN++

Model 532SS

Near Arden Hills, Minnesota 55112

Hyrum

Job Details: 04/11/2024

"The customer is concerned that their fresh food door gasket has worn out and the fresh foods door doesnt move smoothly. The door gasket has fallen apart and the magnet doesnt meet the refrigerator cabinet, the lower fresh foods door hinge and closing cam have worn out over years of service.We need a new fresh food door gasket, lower door hinge and lower door hinge closing cam. Please research the parts Abe contact the customer with an estimate, pictures of required parts attached.; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55416

Delton

Job Details: 04/11/2024

"Upon further inspection found that it was bad control board, had small burn spot on board. Replaced control board, tested and dishwasher is running and working good. Cheaper quote than UI.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LMXS28626S/08

Near Zimmerman, Minnesota 55398

Adam

Job Details: 04/11/2024

"Customer complaint is water leaking out of refrigerator door. Disassembled to get water valve tested unit and found that the water spraying out of the reservoir where hooks into will need reservoir assembly. I cannot pull up the exact model number please verify part number to make sure its correct. I had to look at a different unit, but it looks like its the same. Please verify before ordering. AJL72911502 water tank; snapped 2 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFX25973D

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/11/2024

Fresh food is 50 and freezer is 56. I took off evaporator cover and only initial section of inlet is frosted. Rest of evaporator is room temp. Tried to pull out fridge to get amp draw on compressor but it has a very short copper waterline that doesnt allow me to pull out fridge. Lots of mineral deposit around connection to water valve. Im concerned if I disconnect the line that it will leak when I reconnect. Customer doesnt have a receipt. They didnt purchase fridge. They will call and plead with LG to have them cover the compressor. Can someone call them with a quote for the compressor replacement? ; O-emld tckt

We serviced a

FRIGIDAIRE COOKTOP++

Model GCCI3667AB

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/11/2024

"Returned with harness, installed the harness and now the unit turns on as it should. The unit still does not recognize the pans. Called the Tech line Spoke with Russ case number 87175834 Russ had me switch the jumpers on the left and right board. Cycled and tested all the burners worked except the center dual element. Did some troubleshooting and was informed the center generator board was the issue. Called and got approval for all 3 parts . changed the generator board, still the center burner is not working. Suspect the issue is the part number 357249669 the large burner. ; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Saint Joseph, Minnesota 56374

Brandon

Job Details: 04/11/2024

"Customer states the unit leaking water. Found. The drain clogged up, steamed out the ice, could not get the water to go down the drain. Ended up removing the drain and using the vacuum to blow out the clog. Put back together and cleaned up the water. Checked and the unit is now draining."

We serviced a

GE DISHWASHER

Model CDT875P2N3S1

Near Ham Lake, Minnesota 55304

Jess

Job Details: 04/11/2024

"Sump shell did not come pre-attached to rubber seal as anticipated, so only the seal was needed and replaced. The quote was adjusted (lowered) to reflect this. The left upper rail clip broke during repair. We will have another rail which includes the plastic clip sent to the customer. They are okay with installing that clip themselves. Installed new pump seal. Tested, checks good."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Savage, Minnesota 55378

Delton

Job Details: 04/11/2024

"Lid lock was stuck in locked position and wont unlock. Replaced lid lock and lid strike, tested and washer now locks and unlocks. Washer runs and is working good."

We serviced a

LG REF BUILT IN++

Model LFXS26973S/10

Near Hastings, Minnesota 55033

Delton

Job Details: 04/11/2024

Replaced water valves and ensure all waterlines are straight and not kinked.. Tested and water is fully working and has full water pressure from dispenser. Tested both ice makers and they cycle and fully fill tray. Refrigerator is working good.

We serviced a

KENMORE RANGE

Model 66578003801

Near Clear Lake, Minnesota 55319

Brandon

Job Details: 04/11/2024

"Return with part, installed the board, the igniters are getting power only one of the 3 are working, customer had new igniters, installed now both ovens work as they should"

We serviced a

LG LAUNDRY CENTER++

Model WKE100HWA

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/11/2024

"Returned with part installed the new door gasket, checked for leaks. No leaks at this time."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Minneapolis, Minnesota 55419

Nate

Job Details: 04/11/2024

"Wash motor runs loud. Replaced wash motor. Runs great now. Stronger circulation, and quiet."

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55436

Nate

Job Details: 04/11/2024

"Replaced bad support rods, and used air wedges to lift up washer and get sticky rubber anti shake pads under the washer feet. Made sure it was 4 5/16 from back wall as requested by customer. Runs great now, and tub is level and centered after a spin cycle."

We serviced a

JENN-AIR RANGE

Model JES8850BAS

Near Woodbury, Minnesota 55129

Hyrum

Job Details: 04/11/2024

"We removed the defective user interface and installed the user interface, verified that the repair had the desired effect, the buttons for the various functions all work like normal now.

We serviced a

ELECTROLUX DRYER

Model ELFE7437AW0

Near Eden Prairie, Minnesota 55347

Adam

Job Details: 04/11/2024

Install new control board for last diagnosis. Once installed tested multiple times and unit is working properly.

We serviced a

LG WASHER

Model wm3770hva

Near Minnetonka, Minnesota 55345

Adam

Job Details: 04/11/2024

Customer complaint unit wasnt draining. Customer drained out the water and cleaned out the filter and found a screw inside the filter. After he cleaned it out the drain pump was still making a funny noise and wasnt draining. Disassemble unit the drain pump was bad. Quoted bluebook for new drain pump. Customer approved. install new drain pump tested multiple times to make sure unit wasnt leaking and draining properly. Everything is working correctly.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Saint Michael, Minnesota 55376

Adam

Job Details: 04/11/2024

PR diagnosed bad compressor. Verified complaint removed old compressor and dryer. Installed new compressor and dryer leaked tested. Everything was good vacuumed then refilled. Tested unit unit unit working properly again explained that I could take 24 hours to cool and 48 hours to make ice again. Before it was already dropped 15?

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, Minnesota 55416

Hyrum

Job Details: 04/11/2024

"Customer is concerned that water seems to be leaking out of the bottom of the DW. The customer added a packet of DW soap and started a wash cycle, water didnt leak during filling and water didnt leak during draining. The DW drained and filled three times without leaking. Adjusted the front legs so that the front is sloped towards the back."

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW1

Near Minneapolis, Minnesota 55438

Delton

Job Details: 04/11/2024

Disconnected dryer vent and heat is cycling good. I attach vent and heat spikes. I checked outside vent and found that the vent goes underneath deck with no access to vent. Vent will need to be cleaned.

We serviced a

GE DRYER

Model GTDP180ED0WW

Near Minneapolis, Minnesota 55437

Delton

Job Details: 04/11/2024

"Found that belt is broken and glides are worn out. Customer approved estimate for glide kit. Replaced kit and cleaned out inside dryer of lint build up. tested and dryer is tumbling, heating, and working good.

We serviced a

LIEBHERR++ REFRIGERATOR

Model CBS 1360

Near Saint Paul, Minnesota 55116

Hyrum

Job Details: 04/11/2024

"I removed the defective door piston from the upper hinge assembly and installed the new piston, tested the door to see that it closes on its own now. Closes like new."

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/01

Near Saint Paul, Minnesota 55105

Hyrum

Job Details: 04/11/2024

"We moved the DW from underneath the counter. Removed the defective power control board and installed the replacement board. Once power was restored to the machine, we began a wash cycle to check for leaks and proper function. The machine calibrated itself and began washing successfully, the leaking problem has been solved."

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW3

Near Plymouth, Minnesota 55441

Nate

Job Details: 04/11/2024

Replaced bad hub and nut. Ran through a rinse and spin. Runs great now.

We serviced a

ASKO++ DRYER

Model T208CWU

Near Saint Paul, Minnesota 55102

Hyrum

Job Details: 04/11/2024

"We removed the dryer lid, removed the power control board with the defective relay, installed the new control board with all new relays and checked the machine for function after voltage had returned."

We serviced a

SAMSUNG REFRIGERATOR

Model RS257BARB

Near Minneapolis, Minnesota 55423

Nate

Job Details: 04/10/2024

"Light switch is flaky. Needs DA34-10120E. Tried to see if someone local has it, but didnt have any luck. Ordered switch, coming back to install. Installed lights. ; ordrd 1 DA34-10120E (Door switch)"

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Minneapolis, Minnesota 55423

Nate

Job Details: 04/10/2024

Replaced bad baffle. Used new screws and washers. On nice and secure now. ; schdld next appmnt for 4/16 TUE !

We serviced a

ELECTROLUX DRYER

Model ELFG7537AT1

Near Wyoming, Minnesota 55092

Jess

Job Details: 04/10/2024

"Gas dryer takes very long time to dry on Towels cycle and is a bit noisy during operation. Spoke with tech support and ran unit through diagnostics as well as performed a factory reset to the control board. There were no error codes or defective parts relating to this particular issue. I took temps from both timed dry and towel dry with temps appearing normal for both cycles. Recommend using Timed Dry on High Heat at Max Dry level which bypasses the auto-dry feature.* Rollers and idler pulley are causing some noise and should be replaced. Needs rollers x 4, part # 5304523152 and idler pulley, part # 134793511Scheduled a return visit this upcoming Wednesday with Phil to install the rollers and idler pulley.; schdld next appmnt for 4/17 WED !"

We serviced a

MAGIC CHEF RANGE

Model 31JN-3KK

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/10/2024

"Customer stated the oven was not heating. Cycled and tested found the igniter not working correctly, quoted the customer customer a new igniter and customer approved. Replaced the igniter, cycled and tested the oven works correctly as it should ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5554

Near Minneapolis, Minnesota 55439

Delton

Job Details: 04/10/2024

"Upper rack is getting stuck in the pipe for the upper spray arm. Plastic pieces worn and would need to replace divider 428791; guide 700385; door gasket 700310Cant find parts in stock. Please search parts and contact customer with estimate.; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Minneapolis, Minnesota 55424

Delton

Job Details: 04/10/2024

"Found that there is a slow leak from filter housing. Customer approved estimate, ordering part and rescheduling.; ordrd 1 4874970100 (Filter housing)"

We serviced a

LG WASHER

Model WD200CV

Near Otsego, Minnesota 55330

Adam

Job Details: 04/10/2024

"Customer complaint is doors broken, and the unit was leaking. Customer said it was leaking around the door before the door broke themselves. Reinstalled door the best I could tested all our features only spot. I was getting to leak around the door itself quoted for a new door assembly into install customer approved, ordered part and rescheduled customer.; ordrng 1 AGM75369502 (DOOR ASSM)"

We serviced a

LG DISHWASHER

Model LDF5545ST

Near Otsego, Minnesota 55330

Adam

Job Details: 04/10/2024

Customers complaint as making a loud winding noise during operation. Verified complaint found that the motor itself is going out. This has a 10 year warranty on direct drive motor. Quoted customer for motor assembly and labor. He said hes gonna see if he can get LG to cover the motor and let us know.; eml tckt failed

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near St. Cloud, Minnesota 56301

Brandon

Job Details: 04/10/2024

"Customer states the unit is not draining.Vacuumed out the drain, removed the pump and found debris is the pump. Cycled and tested found the lower spray arm not working, the pump is runing, customer approved replacement of the deverter motor ; ordrd 1 W10537869 (Diverter motor)"

We serviced a

ASKO++ DISHWASHER

Model 44256301

Near Minneapolis, Minnesota 55413

Hyrum

Job Details: 04/10/2024

Customer is concerned with the F10 error code that appeared on the display screen. The drain pump was running on arrival and the error code was audible.700423 heater seal427450 pressure hoseOffice will need to research part and labor costs and reach out to the customer to go forward with repairs or not. ; saved tckt

We serviced a

LG RANGE

Model LRG3061ST/01

Near Minneapolis, Minnesota 55408

Delton

Job Details: 04/10/2024

"Found that the igniter is weak and not turning on gas, causing the F9 error. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, Minnesota 55436

Delton

Job Details: 04/10/2024

Customer says washer will intermittently start and fill the tub with clothes but then not advance and he thinks the status lights will blink. Machine will then be unresponsive and customer cant get the washer to advance or drain out the water.I tested washer with load of clothes that he said causes the problem frequently; washer is working good as im here. No errors and all functions are working. I explained to customer that when the problem happens again to take a video on his phone because which lights and how many times they blink is an error code that will help us know what failed. I showed customer how to cancel and drain out the water for future use and if the problem keeps happening to take a video and call us back so we know what the issue is.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, Minnesota 55403

Nate

Job Details: 04/10/2024

"Replaced valve that had a lot of sediment in it. I turned on the cold water when the waterline was disconnected from the washer and water just trickles out. Told them they will need to have a plumber fix that, possibly a bad water valve shut off. Washer itself is good now though."

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5000GW/A

Near Minneapolis, Minnesota 55413

Nate

Job Details: 04/10/2024

Running loud. Found two bad support rollers. Cleaned off shafts and replaced rollers. Vacuumed out a ton of lint and cleaned up the other two roller shafts. Runs great now.

We serviced a

GE RANGE

Model JB655SK7SS

Near Minneapolis, Minnesota 55401

Nate

Job Details: 04/10/2024

Replaced bad main pcb. Works great now.

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/10/2024

"Replaced two bad rollers and a bad belt. Vacuumed out dryer. Runs great now.

We serviced a

WHIRLPOOL WASHER

Model LA5578T

Near Roseville, Minnesota 55113

Jess

Job Details: 04/10/2024

"Unit unable to spin out. Needs clutch and motor coupling. Also, transmission is just barely starting to leak and I pointed that out to the customer. He decided he just wanted to replace the clutch and motor coupling for now because of the added expense and he is moving soon and just wants it to work. Washer now cycles properly and runs good. Job complete.

We serviced a

ELECTROLUX DRYER

Model EFME627UTT1

Near Sartell, Minnesota 56377

Brandon

Job Details: 04/10/2024

"Returned with the part, installed the board and the wire harness the board came with, cycled and tested, the unit worked as it should"

We serviced a

FRIGIDAIRE DRYER

Model FARE4044MW1

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/10/2024

"Returned with the heat element, installed heat element vacuumed out the unit, lubed up all the drum rollers. Reassembled cycled and tested the unit heated as is should. Checked the outside vent and its at 13.5 mph lots of debris in the vent informed the customer it could use a cleaning. Customer will clean"

We serviced a

LG REFRIGERATOR

Model LFX25978SW/00

Near Elk River, Minnesota 55330

Adam

Job Details: 04/10/2024

customer complaint is unit not cooling. a new compressor. Verified complaint and installed new compressor found out of oil in the system. Flushed it all nitrogen once it was all cleaned out. Install new compressor and dryer. Pressure tested and vacuumed. Filled with the correct amount of 134. Unit is now cooling properly explained customer could take 24 hours to cool

We serviced a

LG REFRIGERATOR

Model LFC20770STB/01

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/10/2024

"Returned with the part, installed the door flap, cycled and tested"

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATEE9ASP176TW01I

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/10/2024

"Complaint is its not drying. I ran it, it heats great. Vacuumed out lint inside, and inside bulkhead. Made sure that the vent behind it is clean. Everything works well.

We serviced a

BOSCH DISHWASHER

Model SHP878ZD5N/01

Near Minneapolis, Minnesota 55406

Hyrum

Job Details: 04/10/2024

"Customer is concerned that their dishwasher repeatedly stops running because of a water tap error code. The resistance of the DW motor windings measured at expected levels but a loose harness was found. Once the harness was secured, the DW operated like normal. We tested the machine and it is in good, working order. Reinstalled the DW"

We serviced a

GE REFRIGERATOR

Model GNE29GGHCWW

Near Rogers, Minnesota 55374

Nate

Job Details: 04/10/2024

Freezer is -5 and ff is 56. Plugged in newfi and found that evaporator fan hasnt run for a few days. Found a bad fan. Streamed out evaporator and replaced fan. Fan runs great now. Drain line in ff section was also iced up. Steamed that out. Drains great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RSG307AAWP/XAA

Near Saint Paul, Minnesota 55106

Hyrum

Job Details: 04/10/2024

"Verified customer concern about the lack of cold air in the refrigerator. Entered the sealed system on the compressor service port and found the low side in vacuum, indicating a high side leak. The freezer evaporator had no frost at all, fresh food had a small amount of frost. Added refrigerant to check for visual evidence of leakage but couldnt find any, tells us that the leak is inside the cabinet and cant be reached for repair. Added refrigerant may produce cold air for a small amount of time.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US/AA

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/10/2024

Dishwasher leaked and gave the overflow error. They unplugged it and let it sit for a couple days and now it is totally dry by itself. The only evidence I saw of leaking looked like it wouldve come from underneath the seal going around the perimeter of the sump assembly. I used a special sealant around that and told them to give it 24 hours to totally cure.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/10/2024

"Customer states there is an issue with the door latch. Found the issue is the front panel and bulkhead are bent in the middle. This is causing an issue with the door making contact. Informed John of the issue and suggested the only thing I could do is reverse the door so the switch would be on the hing side and not the latch side. John approved the repair and a clamp for the hose. ALL GOOD.

We serviced a

MAYTAG RANGE

Model MGT8775XS00

Near Chanhassen, Minnesota 55317

Adam

Job Details: 04/10/2024

Left front burner not working whole valve is bent knob is right. Was here last year to replace the left rear valve because it was seized this is a different valve. Installed new valve test multiple times for leaks of bubble solution. Everything now is working properly.

We serviced a

LG DRYER

Model DLEX7177WM

Near Cold Spring, Minnesota 56320

Brandon

Job Details: 04/10/2024

"Customer stated the unit was making noise.Disassembled and found 2 of the drum rollers were locked up. Customer approved replacement of the belt, rollers, and idler pulleys. Cleaned out the unit, replaced the belt, rollers and idler, cycle and tested the unit is running as is should"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TSC

Near Apple Valley, Minnesota 55124

Delton

Job Details: 04/10/2024

"Replaced glass cooktop, tested and cooktop is working good."

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Cottage Grove, Minnesota 55016

Hyrum

Job Details: 04/10/2024

"Customer is concerned that the bake function on her range isnt maintaining the correct temperature for the entire process of cooking her food. We set a digital thermometer inside the oven and preheated to a set temperature, the temperature did fluctuate up and down but the average reading was the set value. We instructed the customer about how her oven works and some strategies to try so that door can achieve better results with her food."

We serviced a

ASKO++ DISHWASHER

Model DBI664

Near Shakopee, Minnesota 55379

Delton

Job Details: 04/09/2024

"Found that the start button on the user interface board broke off. Would need new UI board. Cant find part in stock. Please search part and contact customer with estimate.UI Part# 818170; saved tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Maple Grove, Minnesota 55311

Nate

Job Details: 04/09/2024

"Did all the work to do the new icemaker and installed the new water valve, and after it cycled part way, the icemaker motor stopped. Heard the fan on the icemaker assembly starting and stopping before it stopped. Told customer to give it 24 hours to see if it makes ice. She will call if it doesnt. If it doesnt, Ive never seen this. Maybe come back with a new auger assembly with the fan? And another new icemaker?; used 1 W10882923DNS (ICEMAKER) from stock, states that autho needed"

We serviced a

BROAN VENT HOOD

Model 619004EX

Near Chaska, Minnesota 55318

Adam

Job Details: 04/09/2024

Customer complaint is motor not kicking on. Lights kick on. Light on van switch when turning it on so were getting power to the switch. Turned off breaker. Dropped the control board. Disassembled to test. Tested voltage was getting voltage to the switch and back from the switch then up to the fan from the control board not able to access fan because its built into the attic. Looking like it needs a new van assembly ; states that autho needed

We serviced a

ASKO++ WASHER

Model 10762210

Near Minneapolis, Minnesota 55408

Hyrum

Job Details: 04/09/2024

"The customer is experiencing water hammer symptoms, we couldnt replicate the exact noise but a similar noise was noticed. The part order was not through a regular warehouse, special order. ; saved tckt"

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Clearwater, Minnesota 55320

Brandon

Job Details: 04/09/2024

"Customer states the display is not working. Removed the front cover and tested found the voltage going to the display was all over the place, pulled unit out and tested the back board, got 12volts . Checked again on the front harness and it was getting 12 volts. Customer approved the repair, ; ordrd 1 5304532498 (Wire harness) and 1 5304524332 (Control board)"

We serviced a

FRIGIDAIRE RANGE

Model FEF336ECG

Near Prior Lake, Minnesota 55372

Delton

Job Details: 04/09/2024

Found that the bake element is open. Ordering part and rescheduling.; ordrng 1 316075103 (ELEMENT - BAKE (STANDARD))

We serviced a

AMANA DRYER

Model NED4655EW1

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/09/2024

"The dryer needs a new high limit thermostat, tested other components and they check out.; eml tckt failed"

We serviced a

GE DISHWASHER

Model GDF510PGR5WW

Near Minneapolis, Minnesota 55409

Hyrum

Job Details: 04/09/2024

"The dishwasher door latch is busted and will need to be replaced for the machine to work. ; eml tckt failed , states that autho needed"

We serviced a

UNKNOWN RANGE

Model UGP-30CR

Near Minneapolis, Minnesota 55407

Hyrum

Job Details: 04/09/2024

The flames ignite for each burner and in the oven cavity but do not seem to burn very strong. This range has parts for propane fuel operations rather than LP fuel. Could someone please research the conversion kit so that we can fix the appliance for our customer.; saved tckt

We serviced a

UNKNOWN DRYER STACKED++

Model 835?

Near Saint Michael, Minnesota 55376

Adam

Job Details: 04/09/2024

Customer complaint is unit not drying. Found that the unit is heating. This is a 120 unit not running off 240 so it runs a little bit cooler. Found that the vent isnt working or getting any air out of it. This assembled the back and found that the belt has fallen off. Tried to reinstall belt and it seems very stretched out loose. I think we need a new belt assembly. Tried calling Techline no answer had to leave a voicemail added photo of part loose not sure if we need other parts with the Aztec line if we need other parts to fix this unit never worked on the unit like this before and no info available; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, Minnesota 55427

Nate

Job Details: 04/09/2024

"Leaking from the diverter. I did not have a diverter seal on me. Im out. Quoted $69 total to replace seal. Can someone please order me some diverter seals? Coming back next Monday to install. ; schdld next appmnt for 4/15 MON PM, states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model RF265LXB 1

Near Rice, Minnesota 56367

Brandon

Job Details: 04/09/2024

"Customer states the oven does not get up to the correct temperature. Cycle and tested on bake, the unit never got over 275 degrees, tried turning the broil on and the element never heated up. Made sure there was power going to the element and there was. Gave customer a price for a new element, customer is interested in fixing the element ; ordrd 1 W10856603 (Broil element)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHT2055VD3

Near Lakeville, Minnesota 55044

Delton

Job Details: 04/09/2024

"When fridge door was closed the freezer door would pop open and stay open a crack. Checked seal and is closing and sealing. I explained that the air pressurizes and pops that open and only thing that keeps the door shut is gravity. I raised the front feet, door now closes when popped open. Refrigerator is working good."

We serviced a

LG WASHER

Model WM3370HWA

Near Arden Hills, Minnesota 55112

Nate

Job Details: 04/09/2024

Not draining and OE error. Found some play between tubs and bad drain pump. Let customer know the bearing is in early stages of going bad. They wanted to proceed with drain pump repair. Replaced drain pump. Drains great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/09/2024

"Customer complaint was that its not filling with water. I ran it and it fills with water, but the wash motor was seized up. I tapped it with my screwdriver and it started running. Now its running great.

We serviced a

MAYTAG WASHER

Model MDE17MNAYW1

Near Saint Paul, Minnesota 55104

Hyrum

Job Details: 04/09/2024

"Found a bad thermo fuse. Replaced with a part from Dey appliance. Turning the unit on to check for functionality, recommend customer cleans out dryer vent to prevent issues down the road.

We serviced a

SAMSUNG DRYER

Model DVE45N5300V/A3

Near Maple Grove, Minnesota 55369

Nate

Job Details: 04/09/2024

Not heating. Found a bad heater assembly. Replaced and vacuumed out dryer. Heats great now.

We serviced a

MAGIC CHEF RANGE

Model 3468VVV

Near Minneapolis, Minnesota 55443

Nate

Job Details: 04/09/2024

Replaced bad main board that was refurbished. Works great now.

We serviced a

LG DRYER

Model DLEX5170W

Near Chaska, Minnesota 55318

Adam

Job Details: 04/09/2024

Customer complaint making loud noise during tumbling. Disassembled unit and found one of the rollers completely destroyed. 2 others stiff. Quoted for kit repair. Customer approved installed parts. Reassembled and tested. Unit is now sounding normal.

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP117TW13

Near Waconia, Minnesota 55387

Adam

Job Details: 04/09/2024

"Installed water valve from pre-diagnosis. Also turned down water pressure tested theres lots of suds already and unit cleared out the suds then ran unit three times with 2 tablespoons of soap, 3 tablespoons of soap, and 4 tablespoons of soap never leaked out the front. Explain what I found customer and they will test it themselves"

We serviced a

BOSCH REFRIGERATOR

Model B36CT81SNS/03

Near Minnetrista, Minnesota 55364

Adam

Job Details: 04/09/2024

Customer complaint is not dispensing water. Phone when I press the button nothing happening inside the door. Removed dispenser button assembly pressed on switch and it started to give water cleaned up dispenser assembly reassembled now units working properly. Checked icemaker icemaker must be making ice cause there was a bunch of ice in there and was turned off turned the icemaker on did cycle and filled no issue there.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS-3

Near Blaine, Minnesota 55434

Nate

Job Details: 04/09/2024

Found broken wires in the hinge. Spliced in six new wires. Didnt have much to work with but it was a success. Now it doesnt go dead and reset the clock.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Savage, Minnesota 55378

Delton

Job Details: 04/09/2024

ER 65 error. Called speed queen and they said that service bulletin to replace the UI with Version 5 and thatll fix the problem. Replaced UI with new version. Tested and washer starts and all functions are working good.

We serviced a

LG REFRIGERATOR

Model LRFXC2416D.ASBCNA0

Near Clearwater, Minnesota 55320

Brandon

Job Details: 04/09/2024

"Returned with part installed the board, unit works fine no codes"

We serviced a

LG WASHER

Model WM4000HBA

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/09/2024

"Customer stated the unit would not drain.Checked and drained the filter drain line, vacuumed out the water, tried removing the filter and it was stuck, was able to get filter out and it was full of debris. Cleaned out the filter ran the diagnostic function and filled with was water drained out the unit ran twice and the unit drained fine each time ."

We serviced a

LG RANGE

Model LREL6323S01

Near Minneapolis, Minnesota 55416

Hyrum

Job Details: 04/09/2024

"Tested the continuity on the bake element and found that it was defective. ST had shipped parts ahead of todays appointment, so we had the needed element for replacement. Also adjusted the bake fan that was railing against the cage. Everything works like new now."

We serviced a

LG REFRIGERATOR

Model LRFS28XBS.ASTCNA1

Near St. Cloud, Minnesota 56304

Brandon

Job Details: 04/09/2024

"Installed new right door, removed the damaged one , installed new door, put decal on, changed over the handle, the seal and the shelfs."

We serviced a

GE DISHWASHER

Model DDT700SMN4ES

Near St. Cloud, Minnesota 56303

Brandon

Job Details: 04/09/2024

"Customer states the unit is not filling with water, plugged in the module and checked for codes found there was a circulation code. Ran a tests and found the heater only got to 94 degrees before going down to 92 degrees. Replaced the heater and tried again. The heater was at 109 degrees and still going. Cycled and tested sounded like the unit was working fine but when you opened the door no water was coming down the racks and the spray arm in the the same spots, the diverter disc was not turning it was stuck in one spot and only spraying the silverware. Removed the tubes for the spray arms and checked for debris, removed the discs and cleaned out the debris. Cycled and tested the unit is spaying as it should."