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Service History 193

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed August 15, 2024 to August 22, 2024

LG DryerAug 15, 2024Eden Prairie, MNTechnician: Kinnon

Model DLGX2651W

Arrived on site found a regular temperature and dryer running too hot. Removed a lot of lint debris from catch and from dryer vent all dryer functions tested good

Whirlpool WasherAug 15, 2024Saint Michael, MNTechnician: Matt

Model WFW5605MC0

It's dripping water. Found a chunk of the door bellow is ripped off. Needs a new door bellow part number W11314648. Installed new door bellow and tested. No more leaks. Washer is now fixed.

Whirlpool RefrigeratorAug 15, 2024Becker, MNTechnician: Brandon

Model ED5FVGXSS03

Customer states the unit was working then stopped work, checked and could here the compressor not running. Gave the thermostat dial a tap. The unit started, gave customer a price for the thermostat customer approved. Replaced the thermostat

“Quick turnaround from when I first made call. Brandon was very knowledgeable and refrigerator was fixed quickly!!”

Brent B.
Beko RangeAug 16, 2024Osseo, MNTechnician: Adam

Model PRIR34452SS

Cannot turn left rear burner on. Disassembled found that the switch is bad. Replace the switch getting proper voltage. Everything else is good to it. Its just a switch itself has failed so you cannot turn it once installed new switch tested unit is working properly.

“Adam did a great job, answered all my questions and shared info with me that I hadn’t know previously. Very professional job.”

Emily M.
GE DishwasherAug 16, 2024Cold Spring, MNTechnician: Brandon

Model GSD6600G00BB

Customer states the unit was not getting water. Found the water valve was working the fill hose came out of the fill assembly, put hose back and secured it, cycled and tested the unit now fills with water

“I was totally pleased with Brandon’s repair on our dishwasher. Plus he was very nice and I enjoyed talking with him!”

Tess K.
Whirlpool DishwasherAug 19, 2024Mound, MNTechnician: Paul

Model DU915PWSQ0

Customer had accidentally dropped something past bottom dish rack that caught on float switch causing heater to turn on and had trouble closing doors. Reset unit and verified proper operations and no leaks.

“Professional; Paul explains everything. I would recommend Omega to my friends.”

Sharon E.
Frigidaire RefrigeratorAug 20, 2024Eden Prairie, MNTechnician: Kinnon

Model FFSS2615TPO

Arrived on site found flapper for ice tunnel disintegrated and cracked ordered new ice dispenser mechanism and replaced all functions test good

“Kinnon provided a great service repair, very knowledgeable and fair cost for the replacement part and repai!”

Allan R.
Frigidaire RefrigeratorAug 20, 2024Minneapolis, MNTechnician: Dakota

Model FRTD2021AS0

Customer state Fzr door not closing properly, found freezer overloaded causing not to be able to close door, unit leaning forward causing door to swing open rather than closed, and door gaskets rubber push in retainer worn causing door gasket to sag, instructed customer to not overload fzr, adjusted level and replaced door gasket. Used part 242193211.

Frigidaire RangeAug 22, 2024Sauk Rapids, MNTechnician: Brandon

Model GLEFM97FPWE

Returned with part, installed the seal kit and the board user interface kit. Cycled and tested made sure each burner turned on. Unit is working as it should.

“Brandon was on time, very helpful informing me about what was wrong with my appliance. He was careful moving my appliance, not causing damage to my floor or cabinets . He also checked to make sure everything was working as it should before he left”

Jaci B.
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