Service History 193 - Omega Force Appliance Repair

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EP/A303

Near Otsego, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, STOPS MID CYCLE & KEEPS FOREVER TO DRY & TURNS ON & THEN OFF CONTINUOUSLY DURING CYCLE. Inspected and tested. Found the wrinkle prevention was on and thats why it would turn on and off continuously. I started dryer on a timed dry cycle and watched it for over 20 minutes and it was cycling perfectly between 190F and 130F. Airflow on outside of house is 19 mph. Customer is using sensor dry cycles and is running very large loads. In test mode the sensor bars are testing good. I advised customer that if you have really large loads, or loads with fabric that dries quicker than other stuff it can shut down early. I advised customer to try using timed dry and see if that helps. Dryer is testing perfectly."

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN1WW

Near Otsego, MN 55301

Matt

Job Details: 07/27/2022

"Customer complaint is, SMELLS FUNNY AFTER LOAD IS DONE. Customer said it smells musty or like dirty socks. I filled, agitated, drained and spun the washer and everything was working perfectly and I did not smell anything abnormal. It could be sewer gases coming from the stand pipe in the wall, but I didnt smell anything. I advised customer to run a heavy duty washer cleaner through the washer and see if that helps."

We serviced a

WHIRLPOOL DISHWASHER

Model WPW10671941

Near Saint Paul, MN 55116

Delton

Job Details: 07/27/2022

"Found that the motor is bad, getting power but not running and then cut off heater. Heat is working and gave estimate for new sump assembly. Customer will think about it and call back if they want to proceed.part# WPW10671941 would need to be ordered."

We serviced a

GE REFRIGERATOR

Model GFSS2HCYASS

Near Farmington, MN 55024

Delton

Job Details: 07/27/2022

"Found that ice maker wont cycle. Replaced ice maker, tested and just had trickle. I also replaced water valve, tested and ice maker filled and is working good.; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

GE DISHWASHER

Model PDW1860K00SS

Near Minneapolis, MN 55407

Nate

Job Details: 07/27/2022

"Dishwasher not cleaning well. Put in test mode. Fills, circulates, heats, and drains great. Found the drain line was not looped up. Mounted line so its looped up. Customer said they often will see food stuck to dishes. This will help stop back flow. Tested water. Water is hard. Recommended water softener. They use cascade. Recommended finish quantum. Dishwasher runs great. Filter clean. Both spray arms spray."

We serviced a

LG STACKED WASHER

Model WM1388HW

Near Minneapolis, MN 55408

Nate

Job Details: 07/27/2022

"Washer was leaking bad and the spray nozzle on the top of the bellow came out of place. Was able to get nozzle repositioned correctly. Found the reason why it would be leaking was because the drain line by the filter is missing the plug. Will need to order plug and have it shipped to them once they supply an address. They will call me later to give the ship to address. Part 5006EN3015A; ordrd 1 5006EN3015A (Plug), states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.15112K211

Near Minneapolis, MN 55405

Nate

Job Details: 07/27/2022

"Not washing or draining. Found the sump area all clogged up with fat. Cleaned fat out of filter and sump, ran dishwasher on a couple cycles, it drains, fills, runs and heats great. Showed owner how to clean it too."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Saint Paul, MN 55117

Nate

Job Details: 07/27/2022

"Dishwasher shuts off or stops at random points. Verified the heater works well, fuses good, runs and circulates well. Cant get it into test mode. Stops on abnormal cycle at random points. 6 minutes one time, 18 another time. ; ordrd 1 A11147301 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS1

Near Roseville, MN 55113

Nate

Job Details: 07/27/2022

"Leaking water, which pools up underneath the dishwasher. Watched it run and found water was leaking from the Diverter. Replaced the Diverter seal, no leaks. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"

We serviced a

KENMORE STACKED WASHER

Model 417.6171251

Near Blaine, MN 55434

Phillip

Job Details: 07/27/2022

"Complaint is that it does not fill well and lid was locked. I put into a spin and canceled the cycle. The lid unlocked. When on delicate cycle with cold water the cold valve buzzes. On a normal cycle and hot only the hot water trickles in. The room is so small I cant get the unit pulled out far enough to get behind it. A previous tech got it out and left in the hallway. The customers daughter was able squeeze behind to hook it up. We would need 2 men and a water valve. Attention FW Water valve 137353500; snapped 4 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACPN/XAA

Near Minneapolis, MN 55418

Nate

Job Details: 07/27/2022

"Unit super frozen up behind evaporator cover. Customer unplugged fridge yesterday but cover still frozen. Steamed evaporator until I could get the cover loose and remove it. Put into forced defrost, heater only came on with jumper. Has a bad fuse. Getting one and coming back on Friday. Already installed new temp sensor. Only need to install fuse when I come back. ; used 1 DA32-10104N (TEMP SENSOR) from stock, ordrd 1 DA47-00301D (Fuse)"

We serviced a

GE DISHWASHER

Model GDF630PMM0ES

Near Plymouth, MN 55442

Nate

Job Details: 07/27/2022

"Dishwasher is dead. Pulled down the board and it is doing the strobe flash. Needs a new main PCB. Quoted 444, but I could not find anyone who has it. WD21X24804. PW searched, backorder until September. Customer buying a new one today."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD8000DW4

Near Minneapolis, MN 55443

Phillip

Job Details: 07/27/2022

"The dryer was making a loud squeak sound. I found 4 of the 5 rollers were bad and the idler was bad. I quoted BB price. I replaced the idler pulley and 4 rollers. It sounds good now. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"

We serviced a

UNKNOWN RANGE- GAS

Model UPN90FDVGGILP

Near Minnetonka, MN 55345

Phillip

Job Details: 07/27/2022

The top works fine but the oven would not heat. The bake and broil would not spark to light the burners. I replaced the spark module that was sent to the customer. All the ignitors are sparking now. The bake burner did light but the flame is low and the pressure is low. All the top burners have low flames. This has been converted to propane. I advised the customer to have the plumber back out who hooked it up and test the pressure.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55447

Phillip

Job Details: 07/27/2022

"The customer said the dishwasher is not washing dishes good and make a sound. I started the dishwasher and let run. After a few minutes I open the door, I found the whole bottom was full of suds. I cut the suds with vegetable oil, it took several cycles to clean up. She also mentioned that a brown liquid leaks from the right side under the door. I found the door gasket has a rip in it towards the bottom. The customer is going to use as it is."

We serviced a

SAMSUNG RANGE- GAS

Model FX510BGS

Near Minneapolis, MN 55446

Phillip

Job Details: 07/27/2022

The oven had a gas smell when using the oven. I checked the burner for cracks and it was good no cracks. I started the oven and the ignitor was slow to flow and only draws 2.89 amps. When the gas cam out and the burner was heating the gas valve was cycling on and off. I replaced the ignitor and tested the oven again. Now it heats up fast and the burner does not cycle. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

BOSCH DRYER- ELECTRIC

Model WTVC3300US/10

Near Osseo, MN 55311

Phillip

Job Details: 07/27/2022

The dryer would not heat at all. I took it all apart and found the hi limit thermostat was tripped. I pushed the red button to reset the thermostat. I put it all back together and tested the air flow. The air flow test good. I ran a heat test to see if it was over heating. On a time dry the hottest it got was 153 then it cycled back on at 120. I let run for 10 minutes and it was cycling good.

We serviced a

GE COOKTOP- GAS

Model PGP953SET4SS

Near Maple Grove, MN 55311

Phillip

Job Details: 07/27/2022

I left the knob in between the 2 doors.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKB03

Near Farmington, MN 55024

Delton

Job Details: 07/27/2022

Found that the evaporator drain was frozen over and then caused leak into refrigerator. Defrosted drain and added heat probe to prevent problem from happening again. Refrigerator no longer leaks and is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDWP

Near North Saint Paul, MN 55109

Nate

Job Details: 07/26/2022

Installed control board and fresh food sensor. Fridge is cooling great and running great now.

We serviced a

GE DRYER- ELECTRIC

Model gtdx200em0ww

Near Minnetonka, MN 55305

Adam

Job Details: 07/26/2022

Unit timer couldnt spin and knob busted replaced knob and timer. Tested unit works great Timer We4M533Knob WE01X20374

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN1RS

Near Chanhassen, MN 55317

Phillip

Job Details: 07/26/2022

The motor pulley was loose and just spinning. Today when I removed the rear panel I found the drive belt was broken. I replaced the motor and now ordered a belt. ; ordrd 1 WH03X29522 (Belt)

We serviced a

SAMSUNG RANGE- GAS

Model NX58J56005G/AA

Near Roseville, MN 55113

Nate

Job Details: 07/26/2022

"Not igniting or baking. Found a bad ignitor. Roughly 4 times a year the breaker will trip when theyre using the oven. Not sure if other components are on the same circuit. Unable to test to see what could cause that, possibly the bad ignitor did though. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

LG RANGE- GAS

Model LDG3036ST/01

Near Maple Grove, MN 55311

Phillip

Job Details: 07/26/2022

"The customer said the display is blank and the upper oven light would not shut off. They had the range unplugged. . It will need all the boards replaced.. Parts neededEBR71261601, AGM73329010, EBR76664501, EBR64624702, EBR72822801; snapped 7 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW1

Near Osseo, MN 55311

Phillip

Job Details: 07/26/2022

"When the dryer starts up it makes a squeak. I found the left roller was seized. I replaced the rollers, idler and belt with the rebuilt kit. The dryer sounds good now. ; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

KENMORE DISHWASHER

Model 66513923K012

Near Minneapolis, MN 55418

Nate

Job Details: 07/26/2022

Leaking from sump assembly. Needs new sump assembly. Quoted L14 labor and 260 for part WPW10418332. Coming back 8/1 to install. ; ordrd 1 WPW10418332 (Sump assembly)

We serviced a

GE MICROWAVE

Model JNM1541DM2BB

Near Minnetonka, MN 55305

Adam

Job Details: 07/26/2022

Units handle was busted at the bottom. Disassembled door to remove handle. Replaced handle and reassembled now unit is working properly installed WB15X24435

We serviced a

GE DISHWASHER

Model DDT700SMN3ES

Near Buffalo, MN 55313

Matt

Job Details: 07/26/2022

"Customer complains that her dishes arent being washed well and the user interface jumps from selection to selection automatically on its own. Upon arrival and inspection I hooked up my Smart HQ device and found a diverter position error and Manny UI stuck button errors. This is the customers third dishwasher that has had multiple failures under one year old. The two before leaked and caused damage to her home. WD21X25367 - UI back order until after 8/8, WD19X25700 - shows out of stock back ordered as well. Only one of the parts that GE shipped was the right part. I installed WD19X25700 circulation pump supplied by GE and we still need the UI part number WD21X25367. Also the diverter has failed. We also need part numbers WD19X25637 and WD19X26398 for the diverter. Thanks. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ1

Near Minneapolis, MN 55424

Adam

Job Details: 07/26/2022

Wont go through any cycle would just stay at fill. Found in test mode it would fill but not spin or agitate. Tested from the board the shifter motor. It tested bad. Replaced shift actuator. Now unit is working properly used WPW10006355 from truck stock. Unit is working properly now. Unit is on carpet in the basement. I recommend putting it on the concrete floor to help with the shaking; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WED4815EW1

Near Osseo, MN 55311

Phillip

Job Details: 07/26/2022

When the washer is loaded and has water in it the whole basket assembly sits low and the motor hits the ground. Even with just a little water the whole thing is low. After tested I determined it needs the shocks and shifter. Quoted BB. ; ordrd 1 W10913953 (Shifter) and 1 W10780045 (Shocks)

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEBS247dwh6

Near Minneapolis, MN 55424

Adam

Job Details: 07/26/2022

"Oven was getting a F3 error good. Per whirlpool its a thermostat error tested each thermostat and they were good also checked from the board they were good also indicating the wiring is fine. So that leaves the control board. There is no test for the board just replace. Went through all steps whirlpool wants and tested bad. No control boards available needs to send for repairs; saved tckt , states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDG6800AWW

Near Champlin, MN 55316

Phillip

Job Details: 07/26/2022

When the dryer runs it makes a loud squeak. I pulled the dryer apart and found the idler pulley was seized. The rear rollers are good. I cleaned and oiled the rear rollers and replaced the idler. It sounds good and heats good. ; used 1 WP6-3700340 (IDLER PULLEY) from stock

We serviced a

SAMSUNG DRYER- GAS

Model DV219AGW/XAA

Near Shakopee, MN 55379

Adam

Job Details: 07/26/2022

Unit would shut off automatically on its own after about 1 and 5 minutes. Unit is a stacked unit in a closet. Was able to remove the front and top by sneaking in a tight squeeze and a step stool. Found once disassembled the thermistor was bad. Replaced thermistor now unit is running properly. Used WP35001191 Thermistor. Tenant not sure when the vents got cleaned last being that its a townhome some association do the dryer vents; used 1 WP35001191 (THERMISTOR) from stock

We serviced a

GE STACKED WASHER

Model N

Near Rogers, MN 55374

Phillip

Job Details: 07/26/2022

When the washer drains it leaks. I started the washer and removed the front panel. I found water leaking from the drain hose. There is a small hole in the hose. I gave the customer a BB quote plus 75 for using air sled. Im ordering the drain hose. ; ordrd 1 134592700 (Drain hose)

We serviced a

MAYTAG WASHER TOP LOAD

Model MTW6700TQ1

Near Shorewood, MN 55331

Adam

Job Details: 07/26/2022

Unit would leak a small amount of water filled and drain unit a bunch of times and couldnt get any water to leak. Underneath. I did find that when I removed the top the water fill dispenser was leaking and dripping down the side. Quoted customer for that part WPW10106990 and rescheduled ; ordrd 1 WPW10106990 (Fill dispo)

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH4000AWW

Near Minneapolis, MN 55418

Nate

Job Details: 07/26/2022

"Bearing is detaching, sounds like an airplane. Wasnt draining but as soon as I took plugged lint trap off the hose it drained great."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN406ESS01

Near Minneapolis, MN 55405

Nate

Job Details: 07/26/2022

"Replaced spring assembly for door. Hinges are straight and uniform. Grease on gasket that slides on cabinet. Door doesnt fully seal though, and the top sticks out towards me. Explained to customer that its either hinges or door or cabinet. Hinges look good though. Nothing binding anything up. Replaced water filter. Didnt have ice arm extension on me so have to come back with that next week. Will only charge for filter and ice arm flap. ; schdld next appmnt for 8/4 THU PM"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1826LM8

Near Rogers, MN 55374

Phillip

Job Details: 07/26/2022

I found small drops of water are dripping down from the fresh food air cover. The drains are clear and the ice maker is not leaking or dripping water. The fresh food temp was colder than 37 when it was set to normal setting. I moved warmer and put insulation tape around the foam seal. I also put some clear silicone at the top of the fresh food compartment where the cabinet and Linder meet. Advised the customer that the foam get weaker with age and the whole compartment mag not be keeping the warm air out as good as it use to.

We serviced a

LG MICROWAVE

Model LMV1680ST

Near Big Lake, MN 55309

Matt

Job Details: 07/26/2022

"Customer complaint is, SHUT OFF DURING USE AND NOW NO LONGER WORKS. Inspected and tested. Found the high voltage fuse was blown and the top door switch was melted. Installed all 3 new door switches and new fuse. Tested microwave and its really loud and blew the fuse again. Installed new magnetron and new fuse and now it sounds great, but is still blowing the fuse. Needs a new transformer. Installed new transformer and tested. Microwave is working great. Microwave is now fixed."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2710231

Near Saint Michael, MN 55376

Matt

Job Details: 07/26/2022

"Customer complaint is, LID LOCKS AND SENSES AND THEN UNLOCKS AND PAUSES. Inspected and tested. Found the drum wouldnt turn. I removed the belt and was able to break it free by turning the pulley. Put it in test mode and in a spin its roaring. Needs a new gear case."

We serviced a

KITCHENAID REFRIGERATOR

Model KRBL102ESS00

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, BOTTOM FREEZER WORKS GOOD- FRIDGE NO COOL. Inspected and tested. FF compartment was at 55F and freezer was 4F. Removed evaporator cover and found the ball of ice in the upper right corner. Also the evaporator fan is barely turning. The sealed system has failed. Customer is going to replace the refrigerator."

We serviced a

ELECTROLUX WASHER TOP LOAD

Model FWS1233FS2

Near Minneapolis, MN 55404

Nate

Job Details: 07/26/2022

Squealing when it runs. Theres oil everywhere inside the washer. The belt is shredded too. Needs new belt and transmission.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDE500VW1

Near Long Lake, MN 55356

Adam

Job Details: 07/26/2022

Was making a squeaky noise when running. Unit is a stacked unit in a closet. Was able to take the front bottom off and found the idler had failed. Replaced idler with truck stock 279640 now unit is working properly ; used 1 279640 (ROLLER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD4800BQ2

Near Minneapolis, MN 55404

Nate

Job Details: 07/26/2022

"Not heating. Found a blown fuse and broken belt. Cleaned all lint out and oiled rollers. Replaced belt and fuse. Runs and heats great now. Need to clean vent though. ; used 1 WP3392519 (THERMAL FUSE), and 1 661570V (BELT) from stock"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Otsego, MN 55330

Phillip

Job Details: 07/26/2022

The whole unit was not cooling at all. The fans all work but the compressor was not working. I tested for voltage at the inverter and the inverter is getting 120. I replaced the inverter board. The compressor came on and its cooling down. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Zimmerman, MN 55398

Phillip

Job Details: 07/26/2022

The dishwasher fills with water but not pump water. I tapped on the motor while it was running and the wash motor started up. I ran the dishwasher through the diagnostic test and the motor ran the whole time. I started it and stoped it several times and the motor was working good. I gave the customer a quote for the motor W11084656 if it happens again.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, DOOR CABLE BROKEN? DOOR FALLS DOWN- HANDLE PLASTIC SHROUD CRACKED TOO. Inspected and tested. Found both door cables broken and the plastic base that holds the springs are both broken so I cant remount the new springs. Customer is just going to use as is for now and replace it in the future."

We serviced a

LG WASHER TOP LOAD

Model WT7300CW

Near Albertville, MN 55301

Matt

Job Details: 07/26/2022

"Customer complaint is, START BUTTON WON'T WORK. Inspected and tested. Found the start button wouldnt respond and the dial is only randomly working. Needs a new UI board. ."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVWH02

Near Eagan, MN 55122

Delton

Job Details: 07/26/2022

Found that the water filter hosing is not sealing the water filter and causing slow dispense of water and leaks when I took out the water filter. Customer approved estimate. Ordering water filter housing and rescheduling.; ordrd 1 Wpw1021138 (Water filter housing)

We serviced a

SAMSUNG WASHER TOP LOAD

Model WF42H5000AW/A2

Near Apple Valley, MN 55124

Delton

Job Details: 07/26/2022

Customer says leaked all over floor and into ceiling into kitchen. When I got here clothes and water were still in washer and found that the door boot spring clamp was not attached and door boot was half off. I dont know why door spring for boot had fallen off and that is reason for leak. I put door boot spring back on and ran quick load with clothes and it completed cycle with no leaks. I informed customer that more items of clothing the better to balance out washer. Washer is working good and no leaks as im here.

We serviced a

LG WASHER FRONT LOA

Model WM3370HWA

Near Lakeville, MN 55044

Delton

Job Details: 07/26/2022

"Found that drain pump is bad. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLE1101W

Near Lakeville, MN 55044

Delton

Job Details: 07/26/2022

"Replaced control board, tested and dryer no longer runs by itself when door is shut. Dryer is running, heating and working good."

We serviced a

UNKNOWN RANGE- GAS

Model UPDN100FDMPGUYNG

Near Prior Lake, MN 55372

Delton

Job Details: 07/26/2022

Called peter at tech support and was able to adjust flame on other burners and on front left rapid boil burner i had to raise the thermal coupler so that burner would stay lit. Also i had to switch wiring to spark module so that it didnt sound and spark rapidly (sound like stun gun) to normal sparking now. All burners now ignite and stay lit. Range is working good as im here.Office: Do we charge extra for this?

We serviced a

KENMORE WASHER TOP LOAD

Model 110.267525

Near Minneapolis, MN 55438

Delton

Job Details: 07/26/2022

"Found that lid switch is bad. Owner approved estimate. Replaced part, tested and washer now fills, agitates, drains and spins. Washer is working good.Office: please contact owner and collect payment.; used 1 WP8318084 (LID SWITCH) from stock"

We serviced a

GE REFRIGERATOR

Model GTE16GTHCRWW

Near Minneapolis, MN 55407

Delton

Job Details: 07/26/2022

"Customer said he would get loud rattling drilling noise from refrigerator that would last whole time that refrigerator would be cooling. In last 3 days he said the noise stopped. Am im here the noise is not happening. I checked evaporator and it is clean, nice frost pattern but when I manually spin evap fan there is a slight rattling noise. I checked condenser fan and compressor and they are running quiet.I am assuming that the evaporator fan is bad but explained to customer that it would be louder if he were to open the freezer door and that would pin point the noise. If that is the case the evaporator fan motor would need to be replaced. CUstomer will wait until noise comes back and try to pin point it and call back.Evaporator fan motor WR60x31522"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV219AGW/XAA

Near Plymouth, MN 55446

Adam

Job Details: 07/26/2022

Customer was getting a gas smell from dryer. Customer had gas turned off on arrival. Turned gas on and put leak detector all over any connections to the dryer. Then I removed the top of the dryer and ran the unit. The igniter was working properly and no gas smell inside the dryer I did find there was some bubbles from the leak detector on the connections to the dryer very small but they were their. Tighter fitting and ran dryer and put more leak detector on the joint. Now unit is making any bubbles for leaks and dont get any smell; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE STACKED WASHER

Model 11047512601

Near Minneapolis, MN 55417

Delton

Job Details: 07/26/2022

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Minnetonka, MN 55345

Adam

Job Details: 07/25/2022

Unit would have a humming noise at times. If they would open or shut door or push on door it would go away. Found that the back coil fan was rubbing slightly. I tried my best to adjust the fan and feet on the fridge to make it go away. If noise comes back we will have to put in new fan and brktW11387394 fan motorWPW10189184 fan shroud

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model FASE7073LW0

Near Minneapolis, MN 55401

Nate

Job Details: 07/25/2022

"Not running. Has a bad motor. It just hums, and runs if you give it a kick start. Quoted for motor 5304529782 and for motor and blower wheel if I cant get the wheel off. 131775600 is wheel.."

We serviced a

KENMORE DISHWASHER

Model 587.162534

Near Minneapolis, MN 55412

Phillip

Job Details: 07/25/2022

I found the lower spray arm was melted on the bottom and the wash motor was stopping in the cycle. The main board was bad and the spray arm was bad. Today I replaced both the parts.

We serviced a

ADMIRAL DRYER- ELECTRIC

Model AGD4475TQ1

Near Minneapolis, MN 55412

Phillip

Job Details: 07/25/2022

The customer complaint was the dryer would not heat and the start switch was broken. I found the dryer duct was packed full of lint and the cover outside was plugged up. The cover he has is not for dryers but for bathroom exhaust fans. The stem on the start switch was broken off. I replaced the switch with a arcade switch. The start switch works good. I cleaned the dryer duct and cut some openings in the cover outside. I showed the customer wrong cover and advised to replace it. ; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Becker, MN 55308

Matt

Job Details: 07/25/2022

"Customer complaint is, WHEN STARTED GETS PE ERROR CODE. RARELY GOES THROUGH A CYCLE. Inspected and tested. Washer is missing the model and serial number tag, but I found a sticker on the inside with a model number. Everything tested good in test mode. The wires to the pressure sensor are damaged and the connector on the board is also damaged. The wiring harness has already been replaced, because they left the old one in there. This washer is going to need a new board, wiring harness from the board to the pressure sensor which I cant find on the parts diagram and a new pressure sensor and hose. Board part number is EBR32268015. ; saved tckt , states that autho needed"

We serviced a

HOTPOINT RANGE- GAS

Model RGB790SEHASA

Near Minneapolis, MN 55427

Phillip

Job Details: 07/25/2022

The complaint was the broiler would not work but oven works good. I verified the oven works and not the broiler. I tested the broiler and the ignitor tested bad and I do get voltage to the ignitor. I replaced the ignitor and now the broiler is working. ; used 1 4342528 (ROUND OVEN IGNITER) from stock

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522B

Near Wayzata, MN 55391

Phillip

Job Details: 07/25/2022

The customer complaint is the fresh food is only around 41 degrees. I confirmed the temp was around 40 and the setting was on the coldest setting. I removed the fresh food panels and checked the fan operation. I out a magnet over the reed switch and the fan came on and was working good. I then checked the freezer evaporator frost pattern. The frost pattern was perfect. The freezer fan is also working good. There are no active faults flashing on the display. From my diagnoses it will need the rear main control board and fresh food sensor. The customer said Im the 3rd tech out for the same issue. A previous tech said he thought the fresh food fan was failing. Please order the parts I have listed below if available. Sensor 855203PControl 884252USPFan assembly 821183P; states that autho needed

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDZ600TW1

Near Maple Grove, MN 55311

Phillip

Job Details: 07/25/2022

The sensor bar grill was broken. I replaced the sensor bar grill. It now works as it should.

We serviced a

GE RANGE- GAS

Model JGBP35WEA9WW

Near Rosemount, MN 55068

Delton

Job Details: 07/25/2022

"Found that the igniter is weak and not turning on gas. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US/AA

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

Ran test and did not error as im here and no errors found. But I see that door gasket is ripped along bottom corners that for sure could leak and cause the LC error. Ordering door gasket and rescheduling.; ordrd 1 Dd62-00043a (Door gasket)

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, MN 55313

Matt

Job Details: 07/25/2022

"Customer complaint is, FRIDGE IS NOT WORKING. Inspected and tested. Found the FF compartment was only 52F and freezer was 25F. Both the FF and freezer evaporators are frosted over 100 percent. Fans are all working. Needs a new board. Board is over are limit. Part number WR55X38248. I advised customer unplug refrigerator and let it defrost for at least 48 hours. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model EC3JHAXRL13

Near Minneapolis, MN 55403

Nate

Job Details: 07/25/2022

"Icemaker not making ice anymore. I checked the optics board and icemaker. Jumped pins 3 and 4 for the board. Icemaker cycled but didnt fill. Then did a jumper on L to V and it immediately filled. Needs new icemaker. Ordered 2198597. Came back today to install. Also, found frozen drain below evaporator. Steamed that out so that water doesnt run down into the freezer anymore. That part is fixed now. ; ordrd 1 2198597 (Icemaker assembly) Icemaker cycled great. Filled with water. Wife was out walking dogs when I was done. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID RANGE- GAS

Model KSEB900ESS6

Near Maple Grove, MN 55311

Phillip

Job Details: 07/25/2022

The front glass is cracked. I cleaned up the loose glass and put foil tape over the remaining stuck on glass and around edges. Some glass pieces stuck in the door hinges. It needs the parts listed. I fixed the drawer and trim piece under the control panel. Glass door WPW10634271Door hinges W11162113 need 2 ; states that autho needed

We serviced a

KENMORE DRYER- GAS

Model 110.948322

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

"Customer says takes 2-3 cycles to dry clothes. Found that gas coils were bad and would heat for first 10 minutes then stop turning on gas, I cleaned out inside of lint build up and tested dryer with vent disconnected and it cycles heat good. When i attach the vent heat spikes to 265 which tells me that vent is clogged and will need to be cleaned. Dryer itself is working good but the plastic door handle did break. Ordering door handle and rescheduling.; used 1 5303931775 (COIL KIT) from stock, ordrd 1 Wp8559751 (Door handle)"

We serviced a

FRIGIDAIRE DISHWASHER

Model MDB631RFS3

Near Lakeville, MN 55044

Delton

Job Details: 07/25/2022

Dishwasher has been cleaning and working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS5

Near Edina, MN 55435

Delton

Job Details: 07/25/2022

Found that the evaporator fan motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304521244 (Evaporator fan motor)

We serviced a

GE REFRIGERATOR

Model GTS18GTHFRBB

Near Minneapolis, MN 55407

Delton

Job Details: 07/25/2022

"Replaced convection fan, tested and it is running and cooling condenser/compressor. Refrigerator is cooling and working good.Office: please contact owner and collect payment.; pckd up 1 Wr17x24348 (Condenser fan assembly)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE55A7700V/A3

Near Dayton, MN 55327

Matt

Job Details: 07/25/2022

"Customer complaint is, BRA WIRE GOT STUCK IN THE DRYER CAN WE HELP REMOVE THAT METAL WIRE. Inspected and tested. Found the wire was in the blower wheel. Removed wire and tested. Dryer is now fixed."

We serviced a

GE DRYER- ELECTRIC

Model GTDP490ED2WS

Near Mendota Heights, MN 55118

Delton

Job Details: 07/25/2022

"Replaced timer and knob, tested and dryer timer now turns and is heating and working good.Office: ."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBWW/AA

Near Minneapolis, MN 55422

Adam

Job Details: 07/25/2022

Unit was giving a 15E code. Cleared the code and didnt come back tested at the control board like Samsung says to do. Was getting correct Voltage. Unit ice maker is building the ice build up. Seamslike this unit could use the ice maker kit but not sure if it hits that window for the kit. Customer is going to watch and see if the code comes back unit is operating correctly even with the code

We serviced a

GE MICROWAVE

Model JVM3160DF4WW

Near Inver Grove Heights, MN 55076

Delton

Job Details: 07/25/2022

"Found that latch holder was worn out with a divot so latch would hit microswitches incorrect timing, causing it to short and blow a breaker. Customer approved estimate. Replaced holder, tested and microwave is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDG5500AWQ

Near Rogers, MN 55374

Matt

Job Details: 07/25/2022

"Customer complaint is, NO NEAT. Inspected and tested. Heat came on right away, but coils failed after that and it never came on again. Installed new coil kit and tested. Dryer is heating great and cycling between 225F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GDE25ESKJRSS

Near Rogers, MN 55374

Matt

Job Details: 07/25/2022

"Customer complaint is, SLOW ICE PRODUCTION. Customer said that ice cubes had been getting stuck. It did make quite a few ice cubes over the weekend. Inspected and tested. Refrigerator temperature was 36F and freezer was only 10F. I removed ice maker and found one of the teeth on the guard was broken. I removed the evaporator cover and there was not a lot of frost on evaporator. I defrosted evaporator and after 20 minutes it only had frost on about 50 percent. The sealed system is failing. I showed this to the customer. I dont think replacing the ice maker is going to help because the refrigerator door is opened a lot and the refrigerator cant keep up."

We serviced a

BOSCH DISHWASHER

Model SHE53TL6UC/01

Near Minneapolis, MN 55422

Adam

Job Details: 07/25/2022

Customer said unit wouldnt drain. Right when I got to the unit filled and drained unit. It drained properly had great pressure. Drained a couple of time it worked everytime. They dont have the unit hooked to the food disposal its hooked the a horizontal drain pipe which could have been clogged. Showed customer how to put unit in a drain if it happens to fill up again. The pump at this time sounded a little noisier then a new one but loud where it sounds like something is broken and is pumping great.

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE3000AYW

Near Zimmerman, MN 55398

Phillip

Job Details: 07/25/2022

The dryer was making squeaking sounds. I found the right reroller was done is not spinning good. I replaced the right rear roller and clean and oiled the idler and the left roller. I did a airflow test and the airflow was poor. I cleaned the dryer vent and vacuumed out inside the dryer. The dryer sounds good and the airflow is good now.; used 1 12001541 (ROLLER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS

Near West Saint Paul, MN 55118

Nate

Job Details: 07/25/2022

"Evaporator fan running loud. Found the evap all frosted up. Steamed off evaporator. Needed new fuse, temp sensor, and drain kit. Replaced all three, runs great now. Used da82-01415a, da32-10104n, da47-00301d; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock, pckd up 1 DA47-00301D (Thermal fuse)"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Chaska, MN 55318

Adam

Job Details: 07/25/2022

Water was leaking in tub. Found the inlet valve had a small leak. Ran unit for 15 min to make sure it wasnt leaking any where else. Everything was working properly quoted and ordered and installed inlet valve 00628334. Ran unit for 15 minutes draining and fill also letting the motor run also to make sure of no leaks. Unit is operating correctly now

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50F9A6EVW/A2

Near Chanhassen, MN 55317

Adam

Job Details: 07/25/2022

"Unit wouldnt spin. Disassembled unit and found two socks in the blower wheel. Removed the socks. The blower wheel looked visually good. Found also the idler was melted. All rollers were still good just needed to be cleaned. Used idler from truck stock DE634A and elbow DE904. Customer wanted to removed the dryer vent set up they had previously. ; used 1 DE634A (PULLEY), and 1 DUCT-90 (DE904 90 ELBOW) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE5500AYW

Near Elk River, MN 55330

Matt

Job Details: 07/25/2022

"Customer complaint is, MAKING A LOT OF NOISE, RATTLING. Inspected and tested. Found the right rear roller has failed and the belt is cracking. . Installed both rear rollers and belt. Tested dryer and it sounds great. Dryer is now fixed. ; used 2 12001541 (ROLLER), and 1 WP33002535 (BELT) from stock"

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Inver Grove Heights, MN 55076

Nate

Job Details: 07/25/2022

"When I got here, customer stated they did a load of laundry and it would not drain. They couldnt get it to drain or advance. I got all the water out, took drain lines off the washer, and found a solid metal file. The file was in the pump and it damaged the pump. I replaced the pump and it drains great now and advances great. Ran it all the way through an express cycle. This is a new issue, caused by customer. ; O-emld tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFW01

Near Saint Paul, MN 55102

Nate

Job Details: 07/25/2022

"Icemaker not working and there was some water on the top shelf by the air duct. Water came from some residual frost, Icemaker wasnt working because of 6 broken wires under door hinge. Soldered wires, ran through test mode and Icemaker cycled and filled with water. Works great now."

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23BC85KS4

Near Minnetonka, MN 55345

Adam

Job Details: 07/25/2022

Unit wasnt cooling properly found that the freezer was full of frost. Found once disassembled the evap cover the bimetal was popped so the defrost heater wont work. Steamed out frost and replaced bimetal with truck stock WR50X60. ; used 1 WR50X60 (DEFROST BIMETAL) from stock

We serviced a

KENMORE WASHER FRONT LOA

Model 110.449213

Near Saint Paul, MN 55117

Nate

Job Details: 07/25/2022

"Has been giving an FH error. Took water lines off back. There was sand in them. Cleaned that out. But water valve still has junk inside it, so water struggles to enter. Water was pooling up in the boot, I cleaned junk out of the drain holes, but noticed the boot is leaking. Lastly, drain pump has a loose impeller. to move ahead with the repair. ; Replaced 1 WP8181694 (Water inlet valve) and 1 WP8181850 (Bellow) and 1 280187 (Drain pump) drains great now. No leaks from bellow. Water valve supplies water better now, sounds much better. Ran it for 20 minutes. Recommended Affresh cleaner since there were many soap suds in washer."

We serviced a

KENMORE REFRIGERATOR

Model 106.60192

Near Victoria, MN 55386

Adam

Job Details: 07/21/2022

Unit was leaking water. Found a big ice damn in freezer which makes sense why there is water leaking. When in defrost the water has no where to go beside down in the fridge from the freezer then drip out the fridge. See photo. Defrost the drain and clear out. Now unit is working properly

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA00

Near Blaine, MN 55449

Matt

Job Details: 07/21/2022

"Customer complaint is, 3RD ROLLER RACK IS MISSING NEEDS NEW ONE. Inspected and found the top rack is missing. Needs a new top rack with the rollers attached to it. Installed new top rack tray and roller frame. Dishwasher is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG/AA

Near Chaska, MN 55318

Adam

Job Details: 07/21/2022

Water wasnt entering system. Found that the water was getting to the dishwasher. Was getting power to water valve. The valve is bad on the unit. Replaced valve DD33-01002B and have to return control board that was preordered because wasnt needed DD92-00059G

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Chaska, MN 55318

Adam

Job Details: 07/21/2022

Unit isnt cooling. This is a different issue then before the customer said. Found there is a sealed system issue the frost wont build on the entire evaporator even after defrost. Let customer know of the issue. ; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Eden Prairie, MN 55347

Adam

Job Details: 07/21/2022

"Unit had error code E1 found through the tech sheet that the temp sensor was bad was reading of and was reading negative 28 degrees and the unit was at 3 degrees . Clear code and now unit does dispense ice and water fine. Unit had 3 broken shelfs. Customer would like to fix the sensor and the bins. Fallow up with customer once parts arrive to schedule Freezer sensor DA97-08608A 19.95Door bin RT DA97-06419C 80.73Door bin LT middle DA97-11478A 61.05Door bin LT bottom DA97-11483A 79.48; ordrd 1 DA97-11483A (Bottom shelf) and 1 DA97-11478A (Middle shelf) and 1 DA97-06419 (Sort shelf) and 1 DA97-08608A (Sensor), states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4930XW3

Near Saint Paul, MN 55116

Delton

Job Details: 07/21/2022

Lid switch is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10404050 (Lid lock)

We serviced a

KENMORE REFRIGERATOR

Model 79571303012

Near Eagan, MN 55122

Delton

Job Details: 07/21/2022

"Found that water valve not closing all the way and froze up the fill line and then leaked out back. Customer approved estimate. Replaced water valve, tested and ice maker cycles and fills. Ice maker is working good.; pckd up 1 Aju73753101 (Water valve)"

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Eagan, MN 55123

Delton

Job Details: 07/21/2022

"Found that fresh food evaporator fan motor is bad and not blowing air around. Replaced evaporator fan motor, tested and did software update. Refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Eden Prairie, MN 55344

Adam

Job Details: 07/21/2022

Customers complaint FOOD FREEZING IN THE FF SECTIONS. Customer stated food and drinks freezing mainly in the back top shelf next to the damper. Put unit in test mode everything is testing good. Fan is running properly and damper is opening and closing but making louder then normal noise. There is a good chance the damper might be failing. Let customer know to not to block where the air comes out of the damper because they usually have there water pitcher right up against it so the air wouldnt be circulating properly. S order part W11164593 if customer wanted us to do repair

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD92HEFW0

Near Plymouth, MN 55446

Adam

Job Details: 07/21/2022

Dryers vent was unhooked from the back. Unit was a built in shelf around unit. Had to remove the washer first to get to the dryer. Once able to get to the dryer they had proper venting duct just came unhooked. Rehooked unit and taped unit connections. Now unit is venting properly