We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHN2844MF4
Near Mound, MN 55364
Adam
Job Details:
10/25/2022
Bottom door didnt seal always. Tried to adjust the door the best I could but I couldnt get the door to shut still properly. Need rails for the door to make it work. Quoted blue book customer approved pricing. Reschedule for Friday for the repair the 28th; ordrd 1 5304491063 (Roller rails)
We serviced a
KENMORE REFRIGERATOR
Model 25370413417
Near St. Cloud, MN 56301
Seth
Job Details:
10/25/2022
The fridge wasnt cooling but the freezer was nice and cold. Upon arrival I found the Defrost limiter had failed. I bypassed it and the heater worked like a charm. I replaced the day frost limiter and tested it. The fridge is now cooling. No itll take about 24 hours to get down to temperature I notify the customer. Please call and collect the was missing on the invoice.; used 1 WR50X60 (DEFROST BIMETAL) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SG
Near Fridley, MN 55432
Phillip
Job Details:
10/25/2022
"Customer complaint was water is leaking from the refrigerator. The customer had the refrigerator pulled away but a water line was still hooked up to it. The customer said when they turn the water back on, they found a leak coming from a plastic supply line. The customer had put tape over over the leak, but I still found some water leaking from the back of the refrigerator. The white tube on the back of the fridge had melted and stretched and water was leaking from the fitting. I replaced the 1/4 connector and cut out the bad tubing on the refrigerator. I cut out the spot on the water supply line that was leaking and customer had tapped tape around it, I spliced the water line together with a connector. I checked for leaks and I found no more water leaks. ; used 2 Fitting3 (1/4' JG CONNECTOR) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.1582169
Near Burnsville, MN 55337
Delton
Job Details:
10/25/2022
"Not draining. Found that drain line to garbage disposal was full of gunk and has slow drain. Cleaned out drain line, tested 3-4 drain cycles and dishwasher drains every time. Dishwasher is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060USN/AA
Near Minneapolis, MN 55411
Phillip
Job Details:
10/25/2022
"Customer said the dishwasher was leaking and making a sound. Today the dishwasher sounded normal in the wash and drain cycle but it was leaking from the left side of the water inlet. The gasket that goes between the water inlet break and tub was missing. I found the gasket under the refrigerator. I guess the cat was playing with it and pushed it underneath the refrigerator. I put the gasket back on the inlet cover nut on and tried it again, now its not leaking."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8900BC0
Near Savage, MN 55378
Delton
Job Details:
10/25/2022
Found that idler wheel is screeching but also found that drive belt and fan belt are worn and cracked. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wp8544742 (Blower belt) and 1 Wpw10547292 (Idler pulley)
We serviced a
GE REFRIGERATOR
Model GFD28GMLGES
Near Minneapolis, MN 55408
Nate
Job Details:
10/25/2022
"Replaced the temp sensor, bi metal and board. Then hooked up newfi, confirmed temp sensor reading right temp, and then when turning on defrost the heater came on."
We serviced a
LG DRYER- ELECTRIC
Model DLE7400WE
Near Lakeville, MN 55044
Delton
Job Details:
10/25/2022
Found that dryer vent was clogged with bunch of lint even after customer said that they have vent cleaning service out. I removed the flex venting and just used their adjustable 90 degree that lined up so now is rigid and cleaned out vent to the outside (runs two feet) Tested and showed customer that dryer is cycling heat normally and is working good.
We serviced a
MAYTAG WASHER TOP LOAD
Model A503
Near Lakeville, MN 55044
Delton
Job Details:
10/25/2022
Found that out of balance switch was shifted and would be a lot more sensitive and shut off load because it hit the switch. I adjusted latch so it will not shut off prematurely on a out of balance load. Tested and washer is working good.
We serviced a
MAYTAG DRYER- GAS
Model MGD5620TQ0
Near Minneapolis, MN 55407
Nate
Job Details:
10/25/2022
"Not running. Found a broken belt. Oiled rolllers, vacuumed out lint and replaced belt. Runs great now. Please bill owner; used 1 341241 (BELT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55419
Nate
Job Details:
10/25/2022
E24 error code. Found a chipped off chunk of plate and food clogged in filter. Cleaned that out. Drains great now.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A401
Near Elk River, MN 55330
Matt
Job Details:
10/25/2022
"Customer complaint is, DRUM WONT SPIN, JUST BUZZES. Inspected and tested. Found the drain pump has failed. Quoted customer $400. to install new pump. Customer declined repairs and is going to replace it himself."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175FSA
Near Saint Joseph, MN 56374
Seth
Job Details:
10/25/2022
The customers concern was his microwave blew the breaker as soon as they engage the cooking function. Upon arrival and inspection I found It exactly behaved as described. I replace the switch holder and switches and begin to behave fine. There was one switch that had failed. I inspected both the choke and hooks and they look perfect. I heated water for a minute and 30 seconds and it was very hot the microwave is now fixed. please fix the invoice and send it via email to the customer thank you. Roger.dullinger@Gmail.com
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AW/A2
Near Minnetrista, MN 55364
Adam
Job Details:
10/25/2022
Unit was giving a motor error code again. Found the tech sheet and found they want to ohms out the motor windings. They should be at 6 ohms. I was getting 3 to 4 ohms. We replaced just the hall sensor last time. The stator does come with a new hall sensor also. ; ordrd 1 DC31-00124A (STATOR)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AA
Near Elk River, MN 55330
Matt
Job Details:
10/25/2022
"Customer complaint is, ICEMAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV4285200EP/A3
Near Sartell, MN 56377
Seth
Job Details:
10/25/2022
Dryer squeaked when it tumbled. The idler was bad and had failed I replaced it. Your support Rollers have been replaced before and were missing washers. Ill pull those apart and cleaned them put them back together. The body of the dryer is a little tweaked on the right upper side but it went back together smoothly. The dryer is now fixed.; used 1 DE634A (PULLEY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKBO
Near Sauk Rapids, MN 56379
Seth
Job Details:
10/25/2022
I installed a dishwasher and tested it. ; used 1 w10685193 (ELBOW) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Elk River, MN 55330
Matt
Job Details:
10/25/2022
"Customer complaint is, FRZING ON BOTTOM TRAY. Inspected and tested. Found the freezer defrost drain was plugged. I defrosted freezer and cleaned out drain. Also the side lights in the FF compartment and freezer light dont work. Quoted customer to install new freezer light module. Customer approved repairs. Part on order. ; ordrd 1 W10695459 (Freezer led module)"
We serviced a
GE REFRIGERATOR
Model GFE28GMKNES
Near St. Cloud, MN 56303
Seth
Job Details:
10/25/2022
"Wrong part arrived, Dana notified.; saved tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model BR18VW
Near St. Cloud, MN 56303
Seth
Job Details:
10/25/2022
Not cooling in both cavities. I pulled the evaporator cover and did a refrigeration test the sealed system is bad it only frosted up 20% of the evaporator. Please transfer.; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHP878WD5N/11
Near Lakeville, MN 55044
Delton
Job Details:
10/25/2022
Customer was saying that dishwasher was getting e24 error code and water still on bottom of dishwasher. She said she ran another cycle and it completed. E24 is slow drain error. Customer has air break and i found debris that was stuck in there. I cleaned out debris and explained to customer that bypassing it would be better. I bypassed air break and ran drain directly to garbage disposal. Tested and dishwasher is draining every time. Dishwasher is working good.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ1
Near Monticello, MN 55362
Matt
Job Details:
10/25/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse was blown. Installed new thermal fuse and cleaned out bulkhead. Tested and with vent disconnected the heat is cycling perfectly between 220F and 115F and airflow on back of dryer is 35mph. With vent connected the heat is cycling between 240F and 120F. I cant check the airflow on outside of house because I cant reach it. The vent needs to be cleaned. I advised customer to not use dryer until they address the venting issue. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9351YW00
Near Minneapolis, MN 55403
Nate
Job Details:
10/25/2022
"I have an F6 E1 error. Washer wont run. Loss of communication between CCU and Motor Control Unit. Checked, no loose connections. Quoted for both the motor and the CCU. WPW10525373 is and motor control unit is WPW10315848 . N15 labor.total if needs both parts. Ohmed motor. 30 mega ohms between pins 2 and 3, and OL between 1 and 3. For sure needs new motor with mcu. Customer for sure passing on this repair."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTF2940FS0
Near Minneapolis, MN 55401
Phillip
Job Details:
10/25/2022
"Customer complaint was the washer was leaking out the bottom after doing about a couple loads. I removed the bottom toe kick panel and I could see water down around the drain pump. I started the washer and as it is filling, water was leaking at the back side of the drain pump housing. I found a small crack in the drain pump housing. I gave the customer a bluebook quote for the drain pump, replacement, and labor. At this time the customer declined repair because of the age of the machine. She will purchase a new one. I created an estimate with the part number. ; schdld next appmnt for 10/27 THU !"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DSS0
Near Saint Augusta, MN 56301
Seth
Job Details:
10/25/2022
"Not cleaning and no heat. Bad pump was found, and diverter motor had minerals from leak. Part is on order. Customer not available till Monday.; ordrd 1 WPW10455261 (Sump with pump)"
We serviced a
THOR RANGE- GAS
Model HRG3080U
Near Mound, MN 55364
Adam
Job Details:
10/25/2022
"Unit wouldnt bake. Broil worked. Disassembled oven and found that the igniter had failed. Used truck stock igniter reassembled and now unit is working properly. Used 5303935066 igniter ; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Victoria, MN 55386
Adam
Job Details:
10/25/2022
Unit was freezing in fridge and sometimes get it warm in the refrigerator. Found that they had the setting at 34?. Check for error codes and there was no codes. Also made sure all components were running correctly. Evaporator had a nice frost pattern. Checked the condenser and it was covered in Lint. Let customer know to keep it at 37 degrees. Also make sure the milk or stuff isnt blocking the fan.
We serviced a
LG LAUNDRY CENTER
Model WM3488HW
Near Minneapolis, MN 55416
Adam
Job Details:
10/25/2022
Installed control board from last diagnosis. Still didnt power up. Replaced display board then it worked. Removed new control board and installed original board didnt work. Unit needs both boards. Customer approved. Replaced boards tested unit and it works great Installed EBR78770639EBR79909505
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229421
Near Minneapolis, MN 55426
Nate
Job Details:
10/25/2022
"Not spinning. Transmission is leaking a ton of oil. Needs new transmission, coupling, clutch, and valve. Water fills slow. Checked valve. Not able to clean it out, mineral deposit is built up, would need to replace. Quoted total. Attached blue book break down. Customer will think about it."
We serviced a
BOSCH DISHWASHER
Model SHE65T56UC/02
Near Plymouth, MN 55447
Adam
Job Details:
10/25/2022
Installed diverter from last diagnosis also installed water valve just because its a higher risk on a leak also. Now unit is working properly with out leaks. Ran unit for over 20 minutes and no leaks Installed 00751950
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Minnetonka, MN 55305
Phillip
Job Details:
10/25/2022
"Customer complaint is the dishwasher is dead, no display. I plugged the newfi device into the bottom of the dishwasher and it has power but it will not connect to the dishwasher. The control board is working properly issue is the user interface panel.Today the customer told me its also been leaking from the vent in the door. I found the cap was very loose. I put red glue on the cap and screwed it back on. I replaced the user interface. The dishwasher is working now."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NY58J9850WS/AA
Near Minneapolis, MN 55447
Phillip
Job Details:
10/25/2022
"Customer complaint was the top in the lower oven on the range, but not heat up. I started both ovens neither would heat embroil not work. I pulled the range out and I checked for 240 across the terminal block. I was getting 240 V at the black and red wires. I then checked for 240 across the bake and was getting zero from one side to ground I got 120 from the other side the ground I got 120. I pulled the relay board off the back and found a burnt trace to the main relay. I repaired the board and both ovens now heated to 350."
We serviced a
ESTATE WASHER TOP LOAD
Model ETW4400WQ0
Near Monticello, MN 55362
Matt
Job Details:
10/25/2022
"Customer complaint is, DELICATES WILL RUN FOR 5 HOURS. Inspected and tested. I started a delicate cycle and it filled, started agitating and then paused and just sat there without doing anything even though I can hear the time ticking. The timer has failed. Needs a new timer. Part on order. I want 2 hours on my return trip. ; ordrd 1 WPW10199989 (Timer)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5800BW0
Near Buffalo, MN 55313
Phillip
Job Details:
10/25/2022
"Customer complaint is the washer is acting up it will stop and it leaks water. Upon inspection I found water leaking out of the bottom and all over the belt, the actuator and the motor. All of the F7 actuator codes were stored in history. When I spun the basket by hand, i could hear it roaring inside the gear case. The impeller plate does not want to come off easy. It will need a new gear case, motor drive, belt, actuator and wash plate. Please submit parts for approval and contact customer. please allow 2 hours on return. I added pics W11454372 gear case W10832724 motor drive WPW10006384 belt WPW10006355 actuator WPW10215115 wash plate impeller ; snapped 4 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Saint Michael, MN 55376
Phillip
Job Details:
10/25/2022
"Customer complaint was water is leaking down from the back of the fresh food and behind the crisper. I verified that the evaporator was saturated with water and the drain was plugged. I gave the customer a quote for the drain kit and sensor. This model does not need the heater. I replaced the sensor and installed the drain kit. ; used 1 DA32-10104N (SENSOR ASSM - EVAPORATOR), and 1 DA82-01415A (CLEAN CONDENSER AND DRAIN) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Maple Grove, MN 55369
Adam
Job Details:
10/25/2022
Installed water valve W11434044 from last diagnosis. Ran unit multiple times and made sure there was no leaks. Even after my last one tripled checked for leaks. Everything is working or without leaks
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Minneapolis, MN 55416
Nate
Job Details:
10/25/2022
Bellow was full of junk (eg dog hair) with a tear on the bottom. Took old bellow off and thoroughly cleaned washer off where bellow attaches. Put on new bellow. No leaks now.
We serviced a
LG RANGE- ELECTRIC
Model LRE30757ST/01
Near Otsego, MN 55301
Matt
Job Details:
10/24/2022
"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN WONT HEAT PAST 270-290 DEGREES. Inspected and tested. Found the oven relay board has failed. Customer approved repairs. Part on order. ; ordrd 1 EBR32401002 (Oven relay board)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTR1670AS0
Near Victoria, MN 55386
Adam
Job Details:
10/24/2022
Installed timer from last diagnosis now unit works properly on every cycle
We serviced a
LG REFRIGERATOR
Model LMXS28626S/00
Near St. Cloud, MN 56301
Seth
Job Details:
10/24/2022
"Not cooling, upon arrival and inspection found the compressor was running and both fresh food and freezer sections were 75?F. I popped off the panel and put it in the test mode and all the fans and compressor and defrost system worked as designed. This unit is affected by the linear compressor manufactures defect. Please transfer as this is a problem with the sealed system.; saved tckt"
We serviced a
KITCHENAID COOKTOP- GAS
Model KFGS366VSS02
Near Plymouth, MN 55446
Nate
Job Details:
10/24/2022
Replaced bad spark module and manifold. Works great now for middle burner. ; pckd up 1 WPW10639175 (Manifold) and 1 Spark module (WP8286828)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.866631
Near Plymouth, MN 55446
Nate
Job Details:
10/24/2022
Dryer smelled like burning after vent was cleaned. I vacuumed out a bunch of lint. Cleaned out bulkhead. Runs great now. Doesnt smell like burning anymore.
We serviced a
BOSCH DISHWASHER
Model SHP65T52UC/07
Near Zimmerman, MN 55398
Seth
Job Details:
10/24/2022
Customer was having a hot water heater installed unfortunately I was unable to test anything. They will call back if the problem persists after they have water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Chaska, MN 55318
Adam
Job Details:
10/24/2022
Installed reservoir and dispenser. The dispenser was probably the problem from the beginning. One of the employees busted the reservoir. Now unit is working great with no leaks. Ice maker is filling with water also; states that autho needed
We serviced a
LG DRYER- ELECTRIC
Model DLEX2501W
Near Andover, MN 55304
Matt
Job Details:
10/24/2022
"Customer complaint is, MAKES NOISE LIKE PWR BUTTON WHEN ITS NOT RUNNING-PWR BUTTON WKS INTERMITTENT. Inspected and tested. Customer said that when they turn it on, sometimes the display goes blank and it wont let you start it. Its been doing this for years, just been getting more frequent. When it does turn on it runs great. I couldnt get it to do it while I was testing. Both the display board and main board are NLA. Customer is just going to keep using as is."
We serviced a
KENMORE RANGE- ELECTRIC
Model 79096019403
Near Sartell, MN 56377
Seth
Job Details:
10/24/2022
I replaced the bake element it is now fixed.
We serviced a
GE MICROWAVE
Model JVM3160RF8SS
Near St. Cloud, MN 56304
Seth
Job Details:
10/24/2022
"Not heating. The microwave needs the following parts; WB27X10927 - magnetron, WB27X11011 - cap, WB27X35382 - diode. Please check with authorizations for approval.; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model NOTAVAILABLE
Near Cold Spring, MN 56320
Seth
Job Details:
10/24/2022
Customers complaint is the freezer is not cooling. Upon arrival and inspection I found the freezer was at 43?F. The fan was running and the compressor was also running. I pulled the unit out and found active ice and water on the back panel. This unit is not repairable. I spoke to the customer and showed him the issue. He will replace the refrigerator before it does any more damage to his floor.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DISHWASHER
Model 13923K012
Near Sartell, MN 56377
Seth
Job Details:
10/24/2022
Customer has a warranty company 3rd party. We had to speak to them labor was adjusted. The ui is not lighting or showing cycle selections and the main board got hot. I quoted bluebook. The customer will deal with the her 3rd party warranty to get autho.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Minneapolis, MN 55407
Delton
Job Details:
10/24/2022
Found that ice maker motor wont turn just keeps clicking. Also the evaporator drain is frozen over. Custoemr approved estimate. Replaced ice maker and defrosted and replaced drain kit. Tested and now drains and no longer leaks onto bottom of freezer. I tested ice maker and it cycled and filled. But found that there is low water pressure as it only filled 3-4 cubes. I informed customer that a plumber would need to check why it has lower pressure. Refrigerator itself is working good.
We serviced a
ROPER MICROWAVE
Model MHE14XMQ4
Near Mayhew Lake Township, MN 56379
Seth
Job Details:
10/24/2022
I replaced the vent grid assembly and cleaned a little bit. There are microwaves now fixed.
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Eden Prairie, MN 55347
Adam
Job Details:
10/24/2022
Door is just falling down and heavy. Customer already had unit loose from under the counter. Customer bought new springs and cables from LG. Installed parts he had and door is working properly now. Installed the dishwasher the best I could with what he has available. Its better then what it was before.
We serviced a
GE REFRIGERATOR
Model TBX22V1ZBRWW
Near Minneapolis, MN 55408
Delton
Job Details:
10/24/2022
Found that evaporator drain tube was clogged but even when i cleaned it and tested the water it was leaking through the styrofoam side cabinet. Due to that it tells me there is a leak from evaporator drain that is allowing it to leak outside the drain. I informed customer of that and would not be repairable and i tried to caulk it but if it still happens it is not repairable as it is inside cavity walls.
We serviced a
KENMORE DISHWASHER
Model kdte334gps0
Near Minneapolis, MN 55427
Nate
Job Details:
10/24/2022
Not draining. Drain pump is good. Cleaned out drain line. Now it drains great. Ran and drained it 4 times. Recommended finish dishwasher cleaner too. And try finish detergent.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model 25132411
Near Minneapolis, MN 55401
Nate
Job Details:
10/24/2022
"Washer leaking. Ran through full test mode. Cant get it to leak but transmission shakes, and I can see where oil has sprayed around the inside of the cabinet. Quoted for new gearcase and wash plate. W10752285 and W11454734. 339 for parts and N15 labor. Sent quote to property manager."
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/02
Near Minneapolis, MN 55419
Delton
Job Details:
10/24/2022
Compressor is running but no frost pattern at all. Appears to be sealed system leak. Informed customer that it would need sealed system repair.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model CAE2795FQ1
Near Burnsville, MN 55306
Delton
Job Details:
10/24/2022
"Workers state that they have to run spin cycle 2-3 times before clothes are spun out enough to throw into dryer. Found that the transmission is bad and wont go into spin high speed spin mode and is very loud, also oil sprayed on bottom. Needs several parts and is over the autho amount. Customer stated she thought this was under 1 year old and based not that she might call whirlpool warranty and see if they will cover?Gearcase W11159068; actuator W1121745; Clutch kit W10721967; Belt W11213879; saved tckt"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES1
Near Monticello, MN 55362
Phillip
Job Details:
10/24/2022
"Customer complaint was that sometimes the oven will not light but you can hear it spark three times. Customer says sometimes it would lite , but it will not cycle back on again. I tried the range and it would have to spark two or three times before we lite the burner, and sometimes it did not lite at all. It just keeps sparking. I opened the storage drawer and found Cookie cooling rack was slid past the drawer. I pulled the drawer open and left it open and then tried it again and now its working. The metal rack was grounding against the electrode. Customer removed the rack and now it works great."
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Andover, MN 55304
Matt
Job Details:
10/24/2022
"Customer complaint is, NEEDS NEW DRAIN PUMP. Inspected and tested. Washer had a OE error and was full of water. Found the drain pump has failed. . Customer approved repairs. Installed new drain pump and tested. Washer is working and draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6790279
Near Apple Valley, MN 55124
Delton
Job Details:
10/24/2022
"Replaced listed parts, tested and dryer is tumbling, heating and working good. I reiterated the fact that they have a very long dryer vent that itll need to be cleaned more often than not so it wont blow the fuse."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near St. Cloud, MN 56304
Seth
Job Details:
10/24/2022
"Customer has an issue with a frozen up fresh food defrost area. Previously she had done a lot of work when I arrived I noticed the evaporator cover was bent there were three cracks in the liner that may be causing moisture leaking. I installed a new drain kit, sensor, and aftermarket heater assembly. I plugged it in and insured the fan kicked on but customers having warranty work done by Samsung in a few days so we left it unplugged. . ; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13922K010
Near Eden Prairie, MN 55346
Adam
Job Details:
10/24/2022
Unit was giving a bad smell when running. Right way noticed water in the dishwasher. Tried to drain but the pump was making loud noise and wouldnt drain. Vacuumed out water started unit and smelt a electrical burning smell unplugged unit and disassembled to get to the control board and found that it was fried. Needs a new control board and drain pump. Customer is thinking it over but leaning towards a new one
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD5100DW0
Near Hopkins, MN 55305
Adam
Job Details:
10/24/2022
Installed filter house from last diagnosis now unit is sitting properly installed w10906551
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Apple Valley, MN 55124
Delton
Job Details:
10/24/2022
"Replaced belt, tested and washer now agitates and spins. Washer is working good."
We serviced a
MAYTAG DISHWASHER
Model MDB7160AWW
Near Apple Valley, MN 55124
Delton
Job Details:
10/24/2022
Found that control board shorted and has burn mark. Ordering control board and rescheduling.; ordrd 1 WP99002824 (Control board assembly)
We serviced a
BOSCH DISHWASHER
Model SHE43RF6UC/64
Near Hopkins, MN 55305
Adam
Job Details:
10/24/2022
Handle was busted. Replaced handle with new one. Now unit is working properly without hurting your hand
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Osseo, MN 55311
Matt
Job Details:
10/24/2022
"Customer complaint is, I.M. IN DOOR NOT MAKING ICE. Inspected and tested. Found this is the refrigerator that has the manufacturer defect with the ice and rust forming on the back wall. The ice maker water supply line was frozen. I defrosted line and cycled ice maker. Its cycling and filling now, but will probably freeze again in the future. Because its a manufacturer defect this wouldnt be covered by the warranty. I recommended customer call Frigidaire."
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE512
Near Saint Paul, MN 55104
Nate
Job Details:
10/24/2022
"Running loud. Found a bad roller and belt. Replaced both. Vacuumed out lint. Oiled rollers and pully. Runs great now. ; used 1 12001541 (ROLLER), and 1 WPY312959 (BELT) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW720BSN0W
Near Fridley, MN 55432
Nate
Job Details:
10/24/2022
"This washer is dead. Getting 120 to the main PCB, but at J16 no volts dc. It has a bad main board. Prior to it being dead, it wouldnt go into spin. Possibly the inverter board was failing prior to main PCB going dead. Told customer we would have to start with main PCB to actually turn it on and test it and see if it now spins. May need inverter board per MPH that wont allow it to spin."
We serviced a
MAYTAG REFRIGERATOR
Model MTB2195AEW
Near Minneapolis, MN 55430
Nate
Job Details:
10/24/2022
Fridge only cools when set to coldest setting. Ice cream is mushy. Evaporator fan has been running loud and grinding. Steamed off evaporator and it only frosts part way up. Half way. 30 in freezer and 40 in ff section. Quoted $395 total for parts and labor. Part 63001247. Needs sealed system work though so we will not be doing this repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Monticello, MN 55362
Phillip
Job Details:
10/24/2022
"The customer said the dishwasher has water in it but it will not start the cycle, it just hums. I started a cycle and the dishwasher drained the water out, then it filled back in and I could hear the wash motor try to start and hum. It will need a new wash pump assembly. Im ordering the sump assembly. ; ordrd 1 W10861526 (Sump assembly)"
We serviced a
GE DRYER- ELECTRIC
Model DPXR483EA1WW
Near Otsego, MN 55330
Phillip
Job Details:
10/24/2022
"the blower wheel had come loose and slid forward, so it was rubbing on the housing. Im not exactly sure why that happened but I put it back on all the way tighten the bolt up again and I had it running for about 20 minutes. I turn the dryer off and heard a little bit of a pop and then I tried it again and the dryer will not start now. I found the door switch head decided short out. It needs a new door switch. Ill order that and replace it. . ; ordrd 1 WE4M415 (Switch door)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVQ0
Near Minneapolis, MN 55445
Phillip
Job Details:
10/24/2022
The customer complaint was water is leaking from the dishwasher while it runs. I pulled the bottom toe kick off and right away. I could see water was leaking from the drain hose where its attached to the sump assembly. I started the dishwasher with water and right away water was leaking out. There is a hole in the rubber. Today I replaced the drain hose and left the old one with the customer. I ran the dishwasher and drained the water out. No more leaks.
We serviced a
JENN-AIR RANGE- GAS
Model MISSING
Near Minnetonka, MN 55345
Phillip
Job Details:
10/24/2022
"Customer complaint was the oven would not bake. I started the bake cycle and the bake ignitor was not glowing. I pulled the ignitor out and tested it. The ignitor is bad. I quoted the customer BB and then replaced the ignitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Maple Grove, MN 55369
Matt
Job Details:
10/24/2022
"Customer complaint is, FREEZER IS MAKING A POPPING NOISE LIKE A GUN SHOT SPORADICALLY. Inspected and tested. The ice maker tray is bent, so when the ice maker cycles it catches and makes a load popping sound. Installed new ice maker and cycled it and it filled with water. Refrigerator is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM8100HVA
Near Medina, MN 55340
Phillip
Job Details:
10/24/2022
The customer complaint was the washer would not drain all the water out. I started the washer on a spin and I found the propeller was stripped and spinning on the shaft. I quoted the customer BB and then replaced the drain pump. The washer is draining the water good now. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Otsego, MN 55330
Matt
Job Details:
10/24/2022
"Customer complaint is, OVER FREEZING FRDIGE FOODS. Inspected and tested. Found the FF compartment temperature sensor has failed. Ordering new sensor and board. Installed new FF compartment temperature sensor and tested. Refrigerator display is now reading the correct temperature. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9250PW3
Near Rogers, MN 55374
Phillip
Job Details:
10/24/2022
The customer complaint was the dryer takes a long time to dry. I started the dryer on time dry made sure it started to heat. I found the dryer would heat for about 10 min then the ignitor would glow then shut back off. I found after testing the gas coils are weak. I replaced the coils and tested the air flow. The air flow was good. The dryer is working good. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWNE9RSN116TW01
Near Saint Michael, MN 55376
Phillip
Job Details:
10/24/2022
Customer get a error code if the washer over suds. He was advised to add soap first before clothes. I replaced the lower main board. I started a cycle and its working as it should. No issues found today.
We serviced a
KENMORE RANGE- ELECTRIC
Model 9119352191
Near Cold Spring, MN 56320
Seth
Job Details:
10/24/2022
"Bad burner and receptacle. Phil to send parts from his garage, I sent him an email per his instructions. Authorized by Jacob.; ordrng 1 4392061 (BURNER - SMOOTHTOP UNIT 8')"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Otsego, MN 55330
Adam
Job Details:
10/24/2022
Unit wasnt cooling fridge and was frosty in the freezer. Steamed out the frost in the freezer evap. Tested defrost components heater and bimetal. All was good. Found wasnt getting power to the defrost. Found the board was bad. Replaced jazz board now unit is working properly ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Otsego, MN 55330
Matt
Job Details:
10/17/2022
"Customer complaint is, flashing code F2/E2. Inspected and tested. This is a UI error. Installed new UI and still giving error. Ordering new main board. Installed new main board and tested. Dishwasher is now working great. Dishwasher is now fixed."
We serviced a
LG RANGE- GAS
Model LSGL6335F/00
Near Elk River, MN 55330
Matt
Job Details:
10/17/2022
"Customer complaint is, INTERMITTENT GAS LEAK. CENTERPOINT TESTED THE LINE and didnt find anything. SMELL WHEN NOT ON. Inspected and tested. Found the supply line is leaking were it connects to the valve. I cant get it to budge to tighten or loosen. I advised customer to call a plumber."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF330ANW/XAA01
Near Sartell, MN 56377
Seth
Job Details:
10/17/2022
"Wont progress at spin. The rear main bearing had failed outright. The drum was locked up, I was able to free it but it made contact with the boot/tub. They declined repairs as the cost to repair exceeds value of a new one."
We serviced a
WESTINGHOUSE WASHER TOP LOAD
Model MWX4333EWE0
Near St. Cloud, MN 56303
Seth
Job Details:
10/17/2022
Loud squeaking when in hi spin. Upon arrival and inspection I found in the high spin there was a loud bearing chatter and squealing. I looked up the part and its no longer manufactured. Spoke with the customer and told him we could look for one and he said he didnt want that pursued he would just replace it.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AA
Near Elk River, MN 55330
Matt
Job Details:
10/17/2022
"Customer complaint is, ICEMAKER BEARDED ISSUE. Refrigerator was unplugged and completely defrosted when I got here. Inspected and tested. Ice maker cycled and filled with water. I found the water line to the ice maker was pushed in to far. I recommended we seal the ice room and adjust the water line and see what happens because the ice maker is testing good. Customer approved work. Sealed ice room on the inside and outside and adjusted the water line. Tested ice maker again and it cycled and filled with water."
We serviced a
KENMORE LAUNDRY CENTER
Model 41797802792
Near Eagan, MN 55123
Delton
Job Details:
10/17/2022
"Found that there are several things that are worn out. Customer said that clothes are wet at end of cycle. Dryer wont start. Water hoses corroreded. Found that dryer motor is weak and will start and tumble for less than 5 minutes then motor overheats and stops and motor wont turn drum and just hums. Bearings are worn, glides. Found that transmission is leaking oil and causing belt to slip and not spin out clothes very well. (Not including vent work) Due to part/labor costs to repair exceeds value of replacement of new one. Customer declined repair."
We serviced a
BOSCH DISHWASHER
Model SHE43RF6UC/64
Near Hopkins, MN 55305
Adam
Job Details:
10/17/2022
Handle busted. Which is part of the display. Have to come back to install part for dryer. Will install panel 00686870 when I return. ; schdld next appmnt for 10/20 THU !
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF365BTBGWR/A2
Near Saint Paul, MN 55117
Delton
Job Details:
10/17/2022
Replaced drain hose. Tested and no more leaks. Tested cycle and washer is working good.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW3430WP02
Near Saint Paul, MN 55104
Delton
Job Details:
10/17/2022
Oven is heating but customer states it does not maintain temperature. I ran calibration and it was about 25-20 degrees cooler then what it is set at. I checked diagnostics and no stores errors. All functions are working. I adjusted internal temperature of oven up 15 degrees. After 40 minutes it was averaging temperature of 355 degrees. I did not find any issues. Customer will use oven as normal and call back if they have further issues. It may be intermittent.Oven is heating and working good as im here.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Saint Paul, MN 55116
Delton
Job Details:
10/17/2022
Customer says it is intermittent to where they will have puddle in tub and clothes wont be drained or wont go into spin. As im here testing it the washer completed whole cycle with load of towels and no errors. There is a service bulletin that the air trap will get clogged or the drain pump is intermittently failing every couple of load and then that is why customer will need to run a drain/spin cycle to have washer spin out clothes. Customer says washer will beep an error in middle of night when washer is not being used. Quoted customer to air trap and drain pump. Customer approved estimate.Scheduling extra time have to maybe pull out dryer to get behind washer. Built in laundry room.; schdld next appmnt for 10/21 FRI !
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3059TFE
Near Minneapolis, MN 55417
Delton
Job Details:
10/17/2022
F! Error and beeps. Stuck key error. Needs new control board as membrane is part of that part. Customer will think about it and call back if they want to proceed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Ham Lake, MN 55304
Matt
Job Details:
10/17/2022
"Customer complaint is, FRIDGE ONLY REACHES 57 DEGRS & FRZR WKS OK. Customer had refrigerator unplugged over the weekend and plugged it in last night and now it seems to be working. FF compartment temperature was 38F and freezer was 2F. The damper, fans and defrost heater were all working and testing good in test mode. I defrosted evaporator and watched it frost back over and after 20 minutes it was almost frosted over completely. I cant find anything wrong with this refrigerator. Everything is testing normal. I advised customer to check if the damper is open and the fan is running if it stops cooling again."
We serviced a
ADMIRAL DRYER- ELECTRIC
Model LNC7764A71
Near Lakeville, MN 55044
Delton
Job Details:
10/17/2022
Found that heating element was bad open. replaced heating element and cycling thermostat. Tested and dryer is cycling heat on and off for over 20 minute. Dryer is working good.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD5100DW0
Near Hopkins, MN 55305
Adam
Job Details:
10/17/2022
Unit would randomly turn off then on. Disassembled unit and tested all sensor. Everything is testing good for the thermostat and fuses. Reassembled unit. Couldnt get it to have an issue. Did noticed the filter housing damaged. Customer then said it Was just the setting she had it on that was shutting off and now has been working great. So ordering part below W10906551 filter housing; ordrd 1 W10906551 (Housing)
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED60LT3
Near Lakeville, MN 55044
Delton
Job Details:
10/17/2022
"Found that the dryer motor is locked up, Blower housing is loose so the fan is hitting the front of housing. Needs idler wheel and belt also.Housing part is not in stock that i can find. Please search for parts and reschedule customer. Probably need autho also.Motor 5304529782; blower housing 134690800; idler 134793511; belt 134719300; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model LG7681XSW2
Near Dayton, MN 55327
Phillip
Job Details:
10/17/2022
"Customer complaint was the dryer does not start and it makes a humming sound. I started the dryer and I can hear the motor just home, but it would not spin, I could not spin the drum by hand. I removed the back cover and the blower housing to see if something was stuck inside. There is nothing stuck inside, so then I checked the motor. I found the motor was really hard to turn. I quoted the customer for a new motor and blower wheel. I was able to get the blower wheel off of the motor and replace just the motor itself. The dryer is working good now and heats good. The duct in the back is the white plastic stuff and its starting to melt in some spots. I gave the customer a rough estimate between 100 and 150 to have that duct replaced. It needs the new flexible duct. Please order the part and contact the customer to reschedule. I advised a customer that it may be next week first to come back. ; used 1 279827 (MOTOR AND BLOWER ASSM) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Osseo, MN 55369
Phillip
Job Details:
10/17/2022
"The customer complained was the washer would not drain the water out and they were getting a OE drain air fault. I put the washer into a drain and spin in the drain pump was making a noise like something was stuck inside of it. I drain the water out and removed the filter and found a piece of plastic that was stuck in the propeller. I filled the washer and put it into a spin cycle in a drain all the water out perfectly. I tried it a couple times, and it worked great every time."
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Maple Grove, MN 55369
Matt
Job Details:
10/17/2022
"Customer complaint is, icemaker overflowing and causing ice block in ice bin. Inspected and tested. Found that when the ice maker cycled it wasnt dumping the front half of the cubes, so then it would overflow the tray when it filled with water. I removed all the cubes from the tray and cycled the ice maker 4 times and it was filling with the correct amount of water. I advised customer to use as is and if it does it again, we would need to replace the ice maker."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KFEG500ESS3
Near Clearwater, MN 55320
Seth
Job Details:
10/17/2022
"Pops the breaker. I ran the unit for 30+ minutes. Could not duplicate the issue. The wall plug had something rolling around in it. It popped after I pushed in the unit. I quoted a control board, but Im convinced its a plug problem on the house side. I talked to the customer and explained there is no evidence of a failure outside of the plug. If we do a board it will be at risk no returns."