We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW2
Near Rogers, MN 55374
Matt
Job Details: 01/11/2022
"Customer complaint is, LEAKS AT BOTTOM. Inspected and tested washer in diagnostics and everything was working great and not leaking. Customer started a load and it ran for over 30 minutes while I was working on the microwave and it never leaked. Washer is operating normal for me and not leaking."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Minneapolis, MN 55443
Matt
Job Details: 01/11/2022
"Customer complaint is, NOT DRAINING WELL. Inspected and tested. Found the garbage disposal plug was still in. Removed plug and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.870816
Near Andover, MN 55304
Matt
Job Details: 01/11/2022
"Customer complaint is, making noise. Inspected and tested. Found the idler pulley has failed. Quoted customer to install new repair kit. Customer approved repairs. Installed new dryer repair kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG50T5300C/A3
Near Ramsey, MN 55303
Matt
Job Details: 01/11/2022
"Customer complaint is, 2ND OPINION-TAKES LONG TIME TO GET CLOTHES DRY, UP TO 5 HRS. IS MAKING A WEIRD NOISE. Inspected and tested. Found the airflow on outside of house is only 4mph and back of dryer its only 17mph. I found the lint filter was plugged solid and the filter blower housing was plugged. Cleaned out filter and blower housing and now airflow is 29mph on the back of the dryer. Dryer is heating great and cycling between 230F and 105F. Noise is just vibration noise. Dryer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Minneapolis, MN 55431
Nate
Job Details: 01/11/2022
"Icemaker dead. Replaced the icemaker and cycled it and it filled perfectly with water. Solinoid for crushed/cubed option is dead. Quoted for that, customer just opted for icemaker part of repair."
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Otsego, MN 55330
Matt
Job Details: 01/11/2022
"Customer complaint is, WONT DRAIN AGAIN & NOW ITS ALSO LEAKING. Inspected and tested. Found the air gap was plugged again. Cleaned out and tested. Dishwasher is draining great now. Dishwasher never leaked for me. I think it was probably related to the not draining issue. Dishwasher is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN1WW
Near Hopkins, MN 55343
Phillip
Job Details: 01/11/2022
The customer said the washer would not drain and then was banging and walking. Today the customer said she got to drain but its still walking and banging. The wash tub is suspended by 4 rods so its normal to move around freely. Everything is attached as it should be. I ran it on a spin empty and it was normal. I put 4 towels in and the washer and on the spin cycle the washer started to bang right away. The 4 towels were clumped to one side. The out of balance codes are saved in the history. I found that older models needs a update to the control for this reason. I ordering the belt and control board. Error codes 26 and 31.; ordrd 1 WH22X32357 (Control board) and 1 WH01X27538 (Belt)
We serviced a
AMANA REFRIGERATOR
Model ARS2661BS
Near Minneapolis, MN 55419
Phillip
Job Details: 01/11/2022
The complaint is the fridge wont dispense water or make ice. The filter is missing. I advised the customer that the filter is a switch and needs to be installed. I showed them where to get one. I installed my bypass plug and everything works. The water is slow but that would be a plumbing issue.
We serviced a
AMANA DISHWASHER
Model ADW862EAS
Near Minneapolis, MN 55419
Phillip
Job Details: 01/11/2022
The customer said the door falls to the floor and the dishes do t get clean. The door I opens normal operation. The 2 door springs are not broken. I removed the sump filter and lower spray arm. I cleaned it all up and put it back in. Originally the spray arm would not turn freely. Its good now. No more issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHC2
Near Minneapolis, MN 55407
Phillip
Job Details: 01/11/2022
The customer said the dishwasher would not drain all the water out. I pushed cancel and it started to drain. I let drain completely then put the spray arm and filter back in. I started the dishwasher and drain 3 times. No issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Minneapolis, MN 55416
Phillip
Job Details: 01/11/2022
The customer said the display will get stuck. I found the black supply wire was shorted in the plug. I repaired the wire. I ran a normal cycle and everything sounds good and is working normally.
We serviced a
KITCHENAID DISHWASHER
Model KUDU03STSS2
Near Eagan, MN 55123
Nate
Job Details: 01/10/2022
Dishwasher has broken linkage. Replaced both. Works great now.; used 1 8194001 (LINKAGE KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Seth
Job Details: 01/10/2022
I installed a new spray arm it clicked right in. I cleaned some plastic off the heater. The dishwasher is now fixed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED6400SW1
Near Minneapolis, MN 55436
Phillip
Job Details: 01/10/2022
We replaced the display control and main control board. The dryer is working good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US0A
Near Zimmerman, MN 55398
Matt
Job Details: 01/10/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain hose was plugged at the drain pump. Cleaned out drain hose and tested. Dishwasher is working and draining great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Burnsville, MN 55337
Nate
Job Details: 01/10/2022
"Dishwasher was leaking from valve. Replaced water valve, ran it for 15 minutes, no drips."
We serviced a
GE DISHWASHER
Model GDT635HMJ2ES
Near Eagan, MN 55123
Nate
Job Details: 01/10/2022
"Not heating. The flow sensor was bad. Replaced, per PW only charged retail for part. No labor, etc. heats great now.; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER5636EQ3
Near Eagan, MN 55121
Nate
Job Details: 01/10/2022
"Not drying clothes. Runs at 235 degrees with vent connected, half that with it disconnected. Cleaned out bulkhead, and cleaned lower section of vent going up inside of wall, no difference. Customer will get vents cleaned."
We serviced a
LG REFRIGERATOR
Model LNXC23766D
Near Minneapolis, MN 55417
Nate
Job Details: 01/10/2022
"Has been working lately for customer but was sporadically not working. AHS sent a new PCB to customer. I installed, runs great. ; pckd up 1 Ebr82014802 (Main pcb)"
We serviced a
MAYTAG DISHWASHER
Model DWU8260BAX
Near Richfield, MN 55423
Nate
Job Details: 01/10/2022
"Took door off, right hinge was actually off. Reattached everything, no leaks now after running it for 20 minutes."
We serviced a
GE DISHWASHER
Model GSD3430Z01WW
Near Minneapolis, MN 55436
Phillip
Job Details: 01/10/2022
"The dishwasher does not drain. The valve body is sticking. We tried to fix it but it keeps acting up and not draining. Water is also leaking from the center of the wash motor.Needs the wash motor assembly WD26X10013 , the check valve body WD22X10024 piston and nut WD24X10018 and the gasket WD8X219. The check valve body shows NLA. Need all parts listed. ; used 1 154844301 (WASH MOTOT) from stock, states that autho needed"
We serviced a
GE MICROWAVE
Model PSB9120SF5SS
Near Chaska, MN 55318
Phillip
Job Details: 01/10/2022
We verified it needs a magnetron. The magnetron that was tested does not fit.; schdld next appmnt for 1/14 FRI !
We serviced a
SAMSUNG RANGE- GAS
Model FX510BGS/XAA
Near Minneapolis, MN 55410
Nate
Job Details: 01/10/2022
Works fine now. Customer just had to clean burner. Everything works great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Minneapolis, MN 55443
Seth
Job Details: 01/10/2022
FF error and not cooling in the freezer. I removed evaporator cover to inspect and found unit had not frozen up fan was not turning but sealed system has failed. The frost pattern was very inconsistent and over half of the evaporator would not frost over. Advise customer to work directly with LG to have sealed system repaired customer noted they have had nothing but problems with the fridge and will most likely replace it.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Otsego, MN 55330
Matt
Job Details: 01/10/2022
"Customer complaint is, not spinning the clothes out. Inspected and tested. Found the actuator has failed again. Everything else test good. Installed new actuator and tested. Washer is working great. Im not sure why the actuator keeps failing, but everything else is working perfectly. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
LG STACKED WASHER
Model WM2101HW
Near Chaska, MN 55318
Phillip
Job Details: 01/10/2022
Verified the PE error code. We tested the pressure sensor. The sensor tested bad and found some corrosion on the contacts. We replaced the pressure sensor and put some grease on the contacts. We leveled the washer. Tested good.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Phillip
Job Details: 01/10/2022
The customer said that on bigger loads the washer does not drain or spin all the water out. The only saved error was lid lock error. The lid locks every time in the test mode. We tipped the washer back and found some residual oil left over from last visit on the main and drive pulley. The believe the belt was slipping on bigger loads. We cleaned up the oil and replaced the drive belt. We ran the washer through all the test cycles and a drain and spin. No issues found and no water leaking.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, MN 55345
Phillip
Job Details: 01/10/2022
"We defrosted the ice compartment and installed the ice maker parts. Replaced the drain tube and clips, sealed the cabinet and adjusted the fill tube. We replaced the main board. Cycled the ice maker and its good. No errors."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wayzata, MN 55391
Phillip
Job Details: 01/10/2022
"Every few minutes the whole unit shuts off and then comes back on and displays the PO error. After some diagnosing I found the freezer fan was not working and when I tried to cycle it in test mode it shut off. It needs the freezer fan . Ordered the fan . Quoted for part, labor and second appliance. ; ordrd 1 W11249952 (Fan motor)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6620HC0
Near Plymouth, MN 55442
Phillip
Job Details: 01/10/2022
When the dryer runs there a loud noise. We found the rear drum rollers were bad. We replaced the rear drum rollers and oiled the rest of the rollers. 2 rollers came in one package. The dryer sounds good now. ; used 1 349241T () from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV456GDS/AA
Near Minneapolis, MN 55427
Seth
Job Details: 01/10/2022
"Dryer vent is 100% blocked. Bulkhead was full of lint, screen could not seat it sat 2 1/2 inches above its resting point. I cleaned the dryer thoroughly and tested the heat and it worked great there was minor vibration but no failures were found. I advise the customer to clean the dryer vent before using it as it could be a source of fire in her home. The customer noted concern of the dryers electrical system as house was struck with lightning previously. Outside of the duct unit is working as designed."
We serviced a
GE WALL OVEN- ELECT
Model JT915S0K3SS
Near Ramsey, MN 55303
Matt
Job Details: 01/10/2022
"Customer complaint is, WRONG TEMPERATURE- NOT AS WARM AS IT SAYS & LITE BURNT OUT. Inspected and tested. Watched oven cycle for over 30 minutes and its working perfectly and cycling right around 350F. Light bulb is burnt out. Customer is going to replace bulb."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC107KSS0
Near Minneapolis, MN 55446
Seth
Job Details: 01/10/2022
I replaced both right and left door hinge assemblies and we clean the glass. We put the door back together and installed it and it made no more squeaking. please send invoice via us mail.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Plymouth, MN 55446
Seth
Job Details: 01/10/2022
Magnetron stuck in smelled of electrical burning and stopped. The relay board and mag are bad. If we repair we need to come back with magnetron TCOs and all of the display boards including the relay board. I quoted between as if the software versions dont talk to each other will have to replace multiple boards. They will call if they want to fix it.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Saint Michael, MN 55376
Seth
Job Details: 01/10/2022
I replaced the float switch and tested the dishwasher. The dishwasher is now fixed.
We serviced a
GE DISHWASHER
Model DDT700SMN0ES
Near Monticello, MN 55362
Seth
Job Details: 01/10/2022
"Wont drain, stops and wont run. It has a failed drain pump and control board. I quoted the job, the customer will replace the machine it has been nothing but trouble since it was new."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GC2
Near St. Cloud, MN 56303
Seth
Job Details: 01/10/2022
Broken door was replaced. I tested the door is now working as new.
We serviced a
MAYTAG REFRIGERATOR
Model PTB19BBGRW
Near St. Cloud, MN 56303
Seth
Job Details: 01/10/2022
"Leaking from the cracked drain pan under the fridge. Part is 61004095 please source. 2 men needed for this job to tip the fridge while the pan is swapped out.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Blaine, MN 55449
Matt
Job Details: 01/10/2022
"Customer complaint is, FAN IS NOISY, FROSY IN THE FRESH FOOD SECTION. Inspected and tested. Fan is working and defrost works. Found the drain was plugged and the defrost sensor is bad. Quoted customer to install new drain kit and sensor. Customer approved repairs. Installed drain kit and ordering sensor. Installed new FF defrost sensor. Refrigerator is now fixed. ; pckd up 1 DA82-01415A (Drain kit)"
We serviced a
KENMORE DISHWASHER
Model 665.13739K601
Near Rogers, MN 55374
Matt
Job Details: 01/10/2022
"Customer complaint is, NOT CLEANING GOOD ON THE TOP RACK. UPPER SPRAY ARM IS NOT MOVING. Inspected and tested. Found the sump area is plugged and the chopper blade is wore out. Quoted customer to install new chopper blade and clean out sump. Customer approved repairs. Cleaned out sump and installed new chopper blade. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 W10083957V (CHOPPER) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0JS0
Near Otsego, MN 55374
Matt
Job Details: 01/10/2022
"Customer complaint is, Oven not working properly / wrong temperature. The oven is cooking way too fast the error code is F6 E1. Inspected and tested. Found the broil element is stuck on. The broil relay on the board is sticking. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG WASHER FRONT LOA
Model GCW1069CS
Near Minneapolis, MN 55409
Phillip
Job Details: 01/07/2022
We replaced the latch assembly and now the door locks and its working. The customer said that water leaks from the soap dispenser every once in a while. We cleaned the inside of the box and the tray assembly with a brush. It seems to leak a little when it fills the softener cup I have tried to clean it. We cant stop the washer onces its starts. There is no pause or off button. If we reset the power it starts where it stopped. If he calls back I was thinking of sending out the dispenser tray first . I cant find the tray. I have a number for the dispenser assembly 4925ER1021A . The assembly 4925ER1021A . Also this is a commercial style washer.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near Fridley, MN 55432
Matt
Job Details: 01/07/2022
"Customer complaint is, NO BAKE OR BROIL. Inspected and tested. Found the relay on the board was fried. Quoted customer to repair board. Customer approved repairs. Installed new relay on the board and tested. Now the ignitor is weak and wont ignite. Installed new ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER), and 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Coon Rapids, MN 55433
Matt
Job Details: 01/07/2022
"Customer complaint is, WONT STAY ON- KEEPS SHUTTING OFF. This is a really old GE refrigerator. Customer said its tripping the GFCI outlet upstairs. Inspected and tested. The evaporator only had frost on about 25 percent. Defrosted evaporator and after 20 minutes its only frosted over about 50 percent. Its missing one of the defrost heaters and the other defrost heater is burnt out. The freezer door gasket is ripped and falling off. The sealed system has failed. . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSHS6LGZBCSS
Near Minneapolis, MN 55407
Phillip
Job Details: 01/07/2022
The evaporator fan was not running and was hot. We replaced the fan. Its working. We advised the customer to wait 6-8 hours before putting food back in.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Blaine, MN 55434
Matt
Job Details: 01/07/2022
"Customer complaint is, SHAKING REALLY BAD. Inspected and tested. Washer is shaking so bad empty while Im testing it that its stopping itself and starting over. Springs and shocks are good. Rear bearing or spider is failing. Call in for authorization. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS30766S/03
Near Shakopee, MN 55379
Phillip
Job Details: 01/07/2022
We arrived and found neither section cooling very well. The freezer was at 24 and the fresh food was in the 50s. We pulled the fridge out and removed the cover. The compressor was running but there was very little heat and the compressor was only drawing .56 amps. The compressor has been replaced before. There was also very little frost on the freezer evaporator and none on the fresh food evaporator. I advised the customer with what I was finding the fridge has a sealed system leak. Advised them to call Lowes warranty and tell them its a sealed system issue.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS0
Near Chaska, MN 55318
Phillip
Job Details: 01/07/2022
We were able to get the door off. The door hinges are bent and broken. When we put the door back on it does not sit flush and bind when you open the door. The gasket is also bad. I found the torsion springs are broken in the microwave door. All the parts listed are needed for the repair. Quoted the customer $738 for parts and labor. The customer will calls us back if they want to fix it. W10877014 gasket WP4455606 hinge receiver WP4455606WP4455605 hinge receiver WP9760577 hinge right WP9760578 hinge leftWP4451009 torsion springWP4452395 torsion spring
We serviced a
GE RANGE- GAS
Model PGS968SEM1SS
Near Chaska, MN 55318
Phillip
Job Details: 01/07/2022
The bake ignitor was not working. The ignitor tested bad. We replaced the ignitor and it was good. The oven heats up . ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF7774STCX
Near Excelsior, MN 55331
Phillip
Job Details: 01/07/2022
The customer said it gives the te error about 20 mins into the wash and it leaked water into the basement. We found a leak at a hose that sits right above the heater. The heater sensor ohms were off . We replaced the heater and are ordering the tube from Marcone. ; ordrd 1 MEJ62284601 (Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEW
Near Minnetonka, MN 55345
Phillip
Job Details: 01/07/2022
All the fans run but the compressor does not. When the compressor tried to start the start device just clicks. We replaced the relay and the compressor started. The was drawing 1.4 amps. We advised the customer that the new relay should fix the issue but if it stops again then it needs a new compressor and would be better to replace the whole unit. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, MN 55304
Matt
Job Details: 01/07/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Refrigerator is now fixed."
We serviced a
LG DISHWASHER
Model LDF8874ST
Near Minneapolis, MN 55442
Phillip
Job Details: 01/07/2022
The control panel is dead. We replaced the panel assembly. Its working good now.
We serviced a
LG RANGE- GAS
Model LDG4313ST/00
Near Ramsey, MN 55303
Matt
Job Details: 01/07/2022
"Customer complaint is, FAN INSIDE THE OVEN IS NOT WORKING. Inspected and tested. Found the convection fan motor has failed. Quoted customer to install new motor. Customer approved repairs. Installed new convection fan motor and tested. Oven is working great. Oven is now fixed."
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555RSS0
Near Mendota Heights, MN 55118
Nate
Job Details: 01/07/2022
"Not heating and loud. Replaced bad magnetron, capacitor and diode. Heats and runs great now.; used 1 4150019905 (MAGNETRON), 1 DIODE (), and 1 MICRO5 (1.05MF CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Eagan, MN 55122
Nate
Job Details: 01/07/2022
"Door not on right, its broken. Replaced with new door, works great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, MN 55124
Nate
Job Details: 01/07/2022
"Evaporator is frosted over, Not as frosted over as it should be though.compressor and fans running, but freezer at 3 and fresh food at 42 even with it set at coldest setting. It is having a sealed system issue. Please submit to American home shield.; O-emld tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Saint Paul, MN 55122
Nate
Job Details: 01/07/2022
"Icemaker not working. Replaced Icemaker. Cycled it, then discovered the water valve is bad too. Quoted 354 for both. Coming back to install on Wednesday.; used 1 W10884390 (ICEMAKER) from stock, ordrd 1 WPW10179146 (Water valve)"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Burnsville, MN 55337
Nate
Job Details: 01/07/2022
"Dishwasher leaking from water valve. Ordered new one, coming back Wednesday or sooner if it works out. ; ordrd 1 WD15X26140 (Water valve)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC200XW3
Near Elk River, MN 55330
Matt
Job Details: 01/07/2022
"Customer complaint is, SPIN CYCLE WORKS BUT CLOTHES SOAKING WET EOC. Inspected and tested. Customer had a heavy load of blankets in there when I got here. I ran it through a drain and spin and it spun them out great and sounded good. Ran washer through diagnostics and found a out of balance error. Everything worked perfectly in test mode. Customer just moved in and this was only there second load. I think between the heavy load and just getting out of balance thats are only problem."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Burnsville, MN 55337
Nate
Job Details: 01/07/2022
"Not advancing through cycles. Fills with water and drains slowly but doesnt agitate or spin. Verified that bearings good. Found a filter packed full of lint, hair, binders, and wrappers. Cleaned out, drains and spins great. Not attached to pedestal so customer will take it off pedestal."
We serviced a
KENMORE WASHER FRONT LOA
Model 40249032011
Near Big Lake, MN 55309
Matt
Job Details: 01/07/2022
"Customer complaint is, NOT DRAINING, NOT SPINNING. Inspected and tested. Found the back right shock is broken. I need to install the shock to test washer. Installed new shock and tested washer. I put a small load in it and washer is shaking really bad when it spins. It shakes so bad that it stops itself and starts over. Bearing or spider is failing. Call in for authorization."
We serviced a
GE REFRIGERATOR
Model Pwe23kmkbes
Near Minneapolis, MN 55412
Nate
Job Details: 01/07/2022
"Not cooling in fresh food or freezer. Compressor is running and hot, all fans running, but zero frost on evaporator. Sealed system issue."
We serviced a
LG RANGE- GAS
Model LRG3085ST/00
Near Maple Grove, MN 55369
Seth
Job Details: 01/07/2022
Parts not received. I diagnosed and unit overshoots over 150deg plus. I ordered the remaining board that the oven sensor reports to. ; schdld next appmnt for 1/14 FRI !
We serviced a
KENMORE RANGE- GAS
Model 36275585891
Near Minneapolis, MN 55443
Seth
Job Details: 01/07/2022
Not baking failed ignitor and burner were replaced. I tested the range it is now fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Minneapolis, MN 55427
Seth
Job Details: 01/07/2022
Customers complaint is the dishwasher is leaking water. Upon arrival and inspection I found ice buildup underneath the dishwasher and an active leak. I tried shutting off the water under the sink but the valve is not closing 100% and so its still leaking. There looks a hole in the wall behind it that has frozen the pumps and valve. Sadly this damage is not covered but please retain notes and pictures in case contacted by homeowners house insurance. I saw two separate areas with drywall damage active damage in the utility room downstairs and extensive damage to the kitchen floor.; saved tckt
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ9WW
Near Minneapolis, MN 55447
Seth
Job Details: 01/07/2022
Customer complains the washer start it up of its own accord without being told to. She also note that it wont band hot water unless she opens the lid. Upon arrival and inspection the customer had unplugged the unit for a prolonged period of time. When we plugged it back in and tested it and began working great. She would like us to hold onto her ticket over the weekend and she will call me and let me know if it has any issues over the weekend or if it just needed to be reset.; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Plymouth, MN 55447
Seth
Job Details: 01/07/2022
"Not heating. Failed magnetron and diode was replaced. The installation of the microwave is improper, unit is only 13inches from the cook top. I tested the microwave it is now fixed.; used 1 DIODE () from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Osseo, MN 55311
Seth
Job Details: 01/07/2022
"Customers complaint is the LEDs do not light when the freezer doors opened. Upon arrival and inspection I found the unit knew the door opened and the door switch seems to be working but the LED lights located in the drawer are not lighting. First step is to replace the the drawer to lights and selection board do not respond or have voltage only trace dc power. The The wiring diagrams have no specific details about voltage or what is sent on each wire to the drawer. . DA97-13797S ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PSC23SGRCSS
Near Maple Grove, MN 55311
Seth
Job Details: 01/07/2022
Not cooling. Customer notes the refrigerator has been running nonstop but it cannot maintain temperatures. The freezer was not frozen and temperatures range to around 37 to 39?. The fridge temperatures also were high. No frost pattern was present. The sealed system has failed sadly this is not covered with their WHE warranty. The customer will replace the unit at her convenience.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Seth
Job Details: 01/07/2022
"Part has not arrived, customer notified; saved tckt , states that autho needed"
We serviced a
INGLIS WASHER TOP LOAD
Model IAX4000RQ2
Near Saint Michael, MN 55376
Matt
Job Details: 01/04/2022
"Customer complaint is, GETS STUCK ON RINSE CYCLE- KEEPS FILLING & DRAINING- WONT GO PAST THAT CYCLE. Inspected and tested. Found the lid switch has failed. Installed new lid switch and tested. Washer is filling, agitating, draining and spinning great. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Maple Grove, MN 55369
Matt
Job Details: 01/04/2022
"Customer complaint is, NOT CLEANING DISHES- SPRAYER ISSUE?/ CLOGGED FILTER? Inspected and tested. Found the diverter and circulation pump have failed. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Big Lake, MN 55309
Seth
Job Details: 01/04/2022
Not baking. Failed ignitor was replaced. Range is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER- GAS
Model 11072722101
Near Elk River, MN 55330
Seth
Job Details: 01/04/2022
Not heating. Blown thermal fuse was replaced and cleaned the dryer and bulk head it was heavily obstructed. I watched 4 cycles its heating great. The dryer is fixed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Rogers, MN 55374
Seth
Job Details: 01/04/2022
Customer noted that fresh food section does not cool. Upon arrival and inspection I found fresh food evaporator fan had failed completely. I took apart and installed a new one and found the defrost drain from the upper evaporator was plugged I cleaned it gratis while on site. I cleaned up and put back together its now blowing and Frost covered the evaporator. The fridge is now fixed. Note see pictures for she may need another job done on her dispenser she will contact us in the future if they want to move forward for it.; used 1 WR60X26866 () from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7800XW0
Near Albertville, MN 55301
Seth
Job Details: 01/04/2022
Customer complains the dryer makes a horrible screeching noise when it tumbles. Upon arrival and inspection I found the idler pulley was making a horrible racket. I replaced the idler assembly and cleaned/oiled all the rollers. I also cleaned the blower fan and cavity as it had moderate buildup. I tested and it no longer make a screeching noise. The heat cycle well and I waited for four cycles before leaving. The drivers now fixed.; used 1 WPW10547292 (IDLER PULLEY) from stock
We serviced a
LG REFRIGERATOR
Model LFX28978ST/00
Near Loretto, MN 55357
Seth
Job Details: 01/04/2022
High temps. Failed sealed system was found. The compressor and fans were running.
We serviced a
GE RANGE- GAS
Model CGS990SET4SS
Near Buffalo, MN 55313
Seth
Job Details: 01/04/2022
"Customer complained that the range sounds funny and doesnt consistently lite. Upon arrival and inspection I found the front left burner burner cap or not you OEM parts and did not match and were causing a problem. Both will need to be replaced part numbers are WB16K10062 - burner, WB28K10222 - cap. I clean the remaining burners and test them and it all ignited fine but gas pressure was exceedingly high. I inspected the gas service and found no pressure regulator installed. The range is running on high-pressure lines. Its been installed incorrectly no repairs possible. A plumber is needed to add a pressure regulator. Customer request we send the parts directly to her she can install the burner and burner cap the household is full of Covid conscience individuals.; saved tckt , states that autho needed"
We serviced a
HAIER WASHER TOP LOAD
Model HLTW600AXW
Near Champlin, MN 55316
Matt
Job Details: 01/04/2022
"Customer complaint is, SMELLS FROM WASHER DRAIN. Inspected and tested. Found theres water in the pan underneath the washer, but it looks like its been sitting there a while because its really slimy. Tested washer in test mode and everything was working great. Started washer on a rinse and spin with a load of towels and it completed the cycle perfectly and nothing was leaking. I removed the back and tipped it up and looked underneath and everything is completely dry on the washer. I cannot find anything wrong with the washer. I think they might have a plumbing problem."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, MN 55304
Matt
Job Details: 01/04/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Part on order. ; ordrd 1 5304512770 (Main board)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Otsego, MN 55330
Matt
Job Details: 01/04/2022
"Customer complaint is, CONTROL PANEL WASH NORMAL IS FLASHING WILL NOT STOP DRAINING. Inspected and tested. Found water underneath dishwasher in the pan. Vacuumed out water and ran dishwasher for over 30 minutes and it never leaked. I removed the bottom access panel and didnt find any signs of leaking. Dishwasher is not leaking for me."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Elk River, MN 55330
Matt
Job Details: 01/04/2022
"Customer complaint is, WON'T SPIN BUT SOUNDS LIKE IT'S SPINNING. Inspected and tested. Found everything is working great in test mode, accept its draining slowly. Ordering a new drain pump. Installed new drain pump and tested. Washer is draining and working great. Washer is now fixed."
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Minneapolis, MN 55416
Phillip
Job Details: 01/04/2022
We replaced the spark module. All the burners are working good. No more issues found.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model n/a
Near Buffalo, MN 55313
Seth
Job Details: 01/04/2022
"Identification plate is not readable. Door mounting screw holes had stripped. I had a new bolts and nuts. The door now is a fixed as it should. Note any further repairs that requires the purchase of parts will not be possible on this unit is it has no identification.; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JTP86S0H6SS
Near Minneapolis, MN 55410
Phillip
Job Details: 01/04/2022
2m248kns We found its not heating. The magnetron is bad. Ordered the magnetron from Global microwave. ; ordrd 1 2m248kns (Magnetron)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Edina, MN 55436
Phillip
Job Details: 01/04/2022
The dishwasher started to suds up and leak out the bottom. We advised the customer to use a different soap and clean with vegetable oil.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30KMEDBSG/AA
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/04/2022
We verified it needed the ice maker kit. We replaced all parts in the kit. The ice maker cycled. **Now there is frost building up in the fresh food cover air duct. This issue is a new issue and unrelated to the ice maker**The ice container is also cracked pretty bad Please order the container DA97-14474C
We serviced a
KITCHENAID RANGE- GAS
Model KSGG700ESS1
Near Wayzata, MN 55391
Phillip
Job Details: 01/04/2022
Verified the panel is dead. Getting 120 to the main board. The main board has mouse urine and poop all over it. The board is shorted and needs to be replaced. Dana ordered the board from automatic appliance. ; ordrd 1 W11034208 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Minneapolis, MN 55446
Phillip
Job Details: 01/04/2022
Verified the complaint. Found water leaking from the water valve when it fills. Ordering the valve. ; ordrd 1 DD82-01588A (Water valve)
We serviced a
BOSCH RANGE- ELECTRIC
Model HIIP054U/02
Near Maple Grove, MN 55311
Phillip
Job Details: 01/04/2022
"The customer was saying the cooktop was locked and would not respond correctly. Today the cooktop was not locked and working properly. The burners and oven control are all working. A few of the customers pans are not the best for induction, they do not have a magnetic center."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, MN 55124
Delton
Job Details: 01/04/2022
"Replaced parts, tested and compressor turns on and fans turns on right away and is starting to cool. Regis cooling and working good."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF7000EGU
Near Buffalo, MN 55313
Seth
Job Details: 01/04/2022
"Customer complaints the washer wont start anymore just clicks. Upon arrival and inspection on the following stored error codes E68 - open heater circuit or bad control board, E41- door lock. The rear main bearing has 1/16 inch slop. Please send this unit into authorizations.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS07
Near Rogers, MN 55374
Matt
Job Details: 01/03/2022
"Customer complaint is, FREEZER FOODS MELTING & NOTHING WORKS IN THE FRIDGE EITHER. Inspected and tested. Found the freezer and FF compartment are room temperature and nothing was running. Turned refrigerator dial off and back on and everything turned on and started cooling. After 20 minutes the evaporator was only frosted over about 40 percent. The sealed system has failed and probably the cold control.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Hanover, MN 55341
Matt
Job Details: 01/03/2022
"Customer complaint is, FREEZER DOOR KEEPS FREEZING SHUT. Inspected and tested. Found theres a gap on the top right corner of the freezer door causing frost to build up. Also the freezer evaporator drain is plugged. Defrosted freezer and cleaned out drain. Reassembled and now the door is closing great. Refrigerator is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS22KAWH10
Near Minneapolis, MN 55442
Seth
Job Details: 01/03/2022
"Burning smell, and screaming. I was unable to locate the issue I inspected both the evaporator cavity of, defrost system, and compressor cavity. I could find no source of a burning smell or could not duplicate any noises. The unit is from 1994 and very old."
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC-64
Near Maple Grove, MN 55369
Phillip
Job Details: 01/03/2022
We found water leaking from the water valve. We replaced the valve. No more leaks and its good . The valve under the sink was stuck and there was some leaking from a supply tube. We advised the customer to call a plumber. ; used 1 00622058 (INLET VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, MN 55345
Phillip
Job Details: 01/03/2022
"There is frost build up on the ice maker. This model need the ice kit. Advised the customer we would have to submit for approval. Parts listed should be the correct part but please verify. Main control DA92-00606EDa97-13718cDa97-19898aDa82-0236aDA97-14504C; snapped 1 QuickPics, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM5000HVA
Near Plymouth, MN 55446
Seth
Job Details: 01/03/2022
"Customer complains the washing machine doesnt drain. I replace the pump and tested of the speed wash with no spin balance. Unit drained still not drain correctly. I pulled the hose out and found it had been installed about 14 inches into the wall. I took it to the sink and cleared out about 10 inches of blockage. I tested twice after clearing, it seems to be draining perfectly the washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model LEQ9858PW0
Near Plymouth, MN 55446
Seth
Job Details: 01/03/2022
Heats all the time and wont start. Shorted element and failed thermal fuse were replaced. The dryer is now fixed.