We serviced a
KENMORE DRYER
Model 110.978726
Near Ramsey, MN 55303
Matt
Job Details:
04/06/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley has failed. Installed new idler pulley and vacuumed out bulkhead. Tested dryer and it sounds great. Dryer is now fixed.
We serviced a
KENMORE RANGE
Model 790.367095
Near Minneapolis, MN 55419
Delton
Job Details:
04/06/2023
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and bake is heating and working good.
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/01
Near Excelsior, MN 55331
Adam
Job Details:
04/06/2023
Freezer evap is frosting up then fan starts making noise.Found the defrost heater was good but the bimetal is bad. Installed part then turned unit back on and made sure unit is operating correctly.
We serviced a
ZLINE++ DISHWASHER
Model DWV-24
Near Edina, MN 55435
Adam
Job Details:
04/06/2023
Daughter fell on door, we preordered the hinges. Installed hinges.
We serviced a
AMANA DRYER
Model LG8409W2
Near Forest Lake, MN 55025
Nate
Job Details:
04/06/2023
Replaced bad motor and blower wheel. Cleaned out lint. Oiled rollers. Runs great now.
We serviced a
LG CLEANING- DRYER
Model DLG4971W
Near Saint Paul, MN 55113
Nate
Job Details:
04/06/2023
Did a dryer vent cleaning and did a vent cleaning to the outside of the house. 30 foot vent. Taped up the vent at all the joints in the basement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVB07
Near Monticello, MN 55362
Seth
Job Details:
04/06/2023
No ice. Failed icemaker and IM board was replaced. The fridge is now fixed.
We serviced a
BEKO++ REFRIGERATOR
Model BFBF3018SSIML
Near Minneapolis, MN 55416
Nate
Job Details:
04/06/2023
"36 in fresh food and -1 in freezer. Icemaker water dispenser was full of solid ice. Solid smooth ice on top of the icemaker too. Water coming into the freezer. Customer has a reverse osmosis system under the sink, for water to the fridge. I steamed out the full tube and replaced Icemaker. Confirmed dispenser to Icemaker is getting 120vac to the fill tube heater, and heater ohms out good. Told customer that they can try turning water filter system back on, but if it has issue in future, they will need to turn off fridge and leave freezer door open for 24 hours to allow fill tube to defrost and thaw out, then either they will need to have filtration system off, or have it on but be ok without having ice."
We serviced a
LG DRYER
Model DLE5977W
Near Osseo, MN 55311
Adam
Job Details:
04/06/2023
Customers complaint not drying well and making some noise. First checked air flow which was great 20mph outside. Then checked temps was getting up to 170 on normal setting which is medium heat. Which is good. Disassembled unit. Found the back rollers were bad. Oiled up the other rollers and cleaned out lint. Reassembled unit and tested.
We serviced a
WHIRLPOOL DRYER
Model NOTAVAILABLE
Near Rosemount, MN 55068
Delton
Job Details:
04/06/2023
"Found that the motor pulley broke and then belt broke. Replaced motor pulley and replaced rollers, belt, belt pulley with dryer repair kit. Tested and dryer is tumbling, heating and working good.
We serviced a
VENTAHOOD VENT HOOD
Model B100MSC
Near Osseo, MN 55369
Matt
Job Details:
04/06/2023
"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Dana can you find the right hand light socket and give the customer a quote on replacing it. I did find a light socket just by googling it, but I have no idea if its the right one. Part number P1104? ; saved tckt"
We serviced a
AMANA RANGE
Model ARG7600WW
Near Forest Lake, MN 55025
Nate
Job Details:
04/06/2023
"Need spark module, two ignitors forCook top and the wire harness for the control knobs. DW can you please order these for me?; schdld next appmnt for 4/11 TUE !, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFCS22520S/01
Near Minneapolis, MN 55419
Delton
Job Details:
04/06/2023
Has standard LG compressor failure. 55 degrees in freezer and fridge. No frost pattern and compressor is drawing .75 amps.Are we doing sealed systems repairs for AHS? ; saved tckt
We serviced a
GE DISHWASHER
Model GDF550PMR0ES
Near Victoria, MN 55386
Adam
Job Details:
04/06/2023
Middle spray arm falls down. Found the conduit for the spray arm clip has broken. Needs a new one. LVM Quoted for Hale property manager for approval. Tenant said Tuesday would work for our return time. ; ordrng 1 WD22X10094 (Middle spray conduit)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Minneapolis, MN 55420
Delton
Job Details:
04/06/2023
Customer said that it leaked all over floor but as im here and ran a cycle there is no leaks. Only thing i see is that there is a service bulletin on service matters for this model for leaking of the tub lid that they redesigned the fabric softner section to prevent leaks. Ordering new tub ring and rescheduling.; ordrd 1 W11590590 (Tub ring)
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Eden Prairie, MN 55346
Adam
Job Details:
04/06/2023
Giving the E15 code. Pulled unit out and had some water where the float is put unit in test mode and let it run found the water is leaking very lightly from the sump seal. And then dripping. ; ordrd 1 00752078
We serviced a
GE REFRIGERATOR
Model GTS18DCPMRWW
Near Monticello, MN 55362
Seth
Job Details:
04/06/2023
"Not cooling and hot door frame. The sealed system has a leak, it had a bad frost pattern. Temps were 12-17 in the freezer. The compressor overheated while I was testing the refrigeration. The freezer door seal is discolored from the 145 deg frame. The compressor was obnoxiously loud it would need door seal, leak fixed, and compressor.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD3
Near Plymouth, MN 55441
Nate
Job Details:
04/06/2023
"The casing on the door itself is broken. Needs a new door and flap that attaches to it. Also needs some new door shelves. And one new shelf for lower right side in fridge. See pictures please. 38 in fresh food and zero in freezer. 242011501, 242011701, 807460153, 242036304, 807460179, 242071401, 242071301, 242079901, 241779401, 241779802, 5304508854, and 5304508025. ; O-emld tckt"
We serviced a
FRIGIDAIRE DRYER
Model FFSE5115PA1
Near Saint Joseph, MN 56374
Seth
Job Details:
04/05/2023
"Customer complaints the dryer, stopped and would not restart and the user interface had no power. Upon arrival and inspection I plug unit in and ran it for 40 minutes with no issues. I checked the vent and watch temperatures and it cycled perfectly. I could not duplicate any errors."
We serviced a
KENMORE GARBAGE DISP++
Model NOTAVAILABLE
Near Sartell, MN 56377
Seth
Job Details:
04/05/2023
"Leaking, a new sink had been installed. The seal ring was not properly seated. I re-installed it correctly. The disposer no longer leaks.
We serviced a
KENMORE WASHER
Model 79629272001
Near Sartell, MN 56377
Seth
Job Details:
04/05/2023
Washer needs suspension rods and rotor.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near Otsego, MN 55301
Matt
Job Details:
04/05/2023
"Customer complaint is, WASHER IS FILLING PAST LOAD SIZE SELECTED. Customer said that when she chooses a small load its filling with to much water. Inspected and tested. Started washer on a small load empty and it filled to about 5 inches and then started agitating. I canceled and drained and had customer put a small load in the machine and started again on a small load and it was about the same amount of water and then started agitating. Washer is testing good.
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/AA
Near Maple Grove, MN 55311
Adam
Job Details:
04/05/2023
Installed motor from last diagnosis. Tested multiple times and is working properly.
We serviced a
GE DISHWASHER
Model GDT665SFN0DS
Near Minneapolis, MN 55448
Matt
Job Details:
04/05/2023
"Customer complaint is, LEAKING UNDER THE UNIT ON RIGHT SIDE. Inspected and tested. Found the dishwasher is leaking from the rubber elbow on the circulation pump. Also the heating element bushings are gone. Needs a new circulation pump and heating element. Installed new circulation pump and heating element. Tested dishwasher and its working great and no more leaks. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Saint Francis, MN 55070
Matt
Job Details:
04/05/2023
"Customer complaint is, TOP BASKET KEEPS FALLING DOWN. Inspected and found the top rack adjusters are broken. Installed new rack adjuster kit and tested. Dishwasher is now fixed.
We serviced a
ROPER DRYER
Model RED4400VQ1
Near Waite Park, MN 56387
Seth
Job Details:
04/05/2023
I replaced the failed timer and tested the dryer. It is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RH22H9010SR/AA
Near Apple Valley, MN 55124
Delton
Job Details:
04/05/2023
"Replaced condenser fan, tested and fan turns on and no more error. Refrigerator is starting to cool. Refrigerator is working good."
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/01
Near Apple Valley, MN 55124
Delton
Job Details:
04/05/2023
As im here customer had dishwasher unplugged and when i plugged it in there was no errors. I pulled out dishwasher and see that there is some water that is in the drip pan. I cleaned out water and ran test and i did not find and leaks. Dishwasher is working as im here. I suggested to use as normal because maybe it was too much soap or something was preventing door from shutting all the way and leaked into drip pan.
We serviced a
LG DRYER
Model DLG1102W
Near Saint Francis, MN 55070
Matt
Job Details:
04/05/2023
"Customer complaint is, THERE IS NO HEAT WHEN I RUN THE DRYER. UNABLE TO THOROUGHLY DRY A LOAD OF LAUNDRY. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out inside of dryer. Tested and dryer is heating great. Dryer is now fixed.
We serviced a
MAYTAG WASHER STACKED++
Model MHW2000AWW
Near Clear Lake, MN 55319
Seth
Job Details:
04/05/2023
Customers complaint is her Maytag Neptune laundry center makes a noise during the spin cycle. The rear main bearing is shot.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Mound, MN 55364
Adam
Job Details:
04/05/2023
Customer was getting error F01 which is almost always a relay. Prescreened a board. On arrival removed board and sure enough a relay was burnt. Installed board. Unit is working properly.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Chanhassen, MN 55317
Adam
Job Details:
04/05/2023
Customers complaint not making ice and being loud. Found the ice bucket was full of water that froze so its a big ice brick. Also getting E8 ice maker code. Removed ice maker and found the one side of the ice maker the motor failed so one side is working correctly the other side isnt dispensing the ice and when fills back with water over flows the side not dispensing.Replaced ice maker. Afterward tested unit and its working properly
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Elk River, MN 55330
Matt
Job Details:
04/05/2023
"Customer complaint is, damaged Ice maker, CRACKED TRAY IS DRIPPING WATER CAUSING AN ICE MOUND. Inspected and found the right ice maker mold was cracked. Installed new ice maker. Ice maker is now fixed."
We serviced a
LG WASHER
Model WM2277HW
Near Eden Prairie, MN 55347
Adam
Job Details:
04/05/2023
Unit is walking all over and shaking bad. Spun unit by hand and noticed the tub was unevenly turning. Next put unit in spin and right away it started bouncing the springs are good its the spider bracket in the back that has failed.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Becker, MN 55308
Seth
Job Details:
04/05/2023
"Unit got out of balance. Then it became unresponsive. I checked for error codes and none were present. She power cycled it and it has worked perfectly. The washer is working as designed."
We serviced a
KENMORE DISHWASHER
Model 665.14833N510
Near Buffalo, MN 55313
Seth
Job Details:
04/05/2023
"Leaking diverter seal, and customer is concerned about the circulation pump.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Minneapolis, MN 55407
Nate
Job Details:
04/05/2023
Not heating. Found a bad heat element. Replaced element. Vacuumed all the lint out. Cleaned and oiled rollers. Runs and heats great now.
We serviced a
DANBY DISHWASHER
Model DDW1804EB
Near Minneapolis, MN 55406
Nate
Job Details:
04/05/2023
"Every time they plug in dishwasher it trips the gfci. I ran it for 90 minutes, only tripped it once, and that was when I tried putting my amp clamp around the black wire in the junction box. I took cap off that wire and it was loose inside the cap. So I tightened the wires and ran it for 20 minutes with no trips. I pulled out unit, no leaks, no tripping when heater comes on. No known issues. Amp readings are good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0B
Near Saint Paul, MN 55102
Nate
Job Details:
04/05/2023
"Dishwasher gets down sometimes to the final minute and then just keeps running, circulating water. Needs a new pressure sensor kit.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF6000F52
Near Saint Paul, MN 55116
Nate
Job Details:
04/05/2023
Replaced water valve. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Woodbury, MN 55129
Delton
Job Details:
04/05/2023
"Getting F7 E1 error. Heater error. Replaced heater, ran diagnostics and all functions are working and beaker did not trip. Dishwasher is working good.
We serviced a
KENMORE DISHWASHER
Model FFBD2412SW2A
Near Minneapolis, MN 55418
Delton
Job Details:
04/05/2023
Replaced control board and dishwasher now powers on. Ran test and all functions are working good.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF6000F52
Near Saint Paul, MN 55116
Delton
Job Details:
04/05/2023
Replaced water valve. Tested and washer fills and no leaks. Washer is working good.
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Coon Rapids, MN 55433
Nate
Job Details:
04/05/2023
"Control panel lights flicker like crazy when you turn power on to unit after its been used a few days straight. the more times you run the dishwasher, the more it has issues with flickering and chirping. There is a service bulletin for this issue. DW can you please look at this bulletin? We need to order the new improved control panel. Part number is in the photo attached. Bulletin CDZ201800036. ; O-emld tckt"
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Eden Prairie, MN 55347
Adam
Job Details:
04/05/2023
Customer said new dispenser must be leaking rinse aid she is added to it ever 3 days. You cant even see the rinse aid because there is moisture in the window to see how much rinse aid is there. Definitely evidence of it leaking. Ordering a new dispenser and rescheduled ; ordrd 1 WPW10195175 (Dispenser)
We serviced a
BOSCH DISHWASHER
Model SHX4AT55UC/14
Near Eagan, MN 55123
Delton
Job Details:
04/05/2023
Found that the dishwasher drain pump is missing the drain fins. Broke off. Needs new drain pump. Customer approved estimate.; ordrd 1 00611332 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Minneapolis, MN 55413
Nate
Job Details:
04/05/2023
"It gives an F8 E1 error 1/3 of the washes they do, which is usually on a cold cycle. Thats a valve error. 4/6 times I tried the hot valve, it hummed but didnt fill. I confirmed good water pressure to it. Cold valve never failed, but I suspect thats failing too sometimes. I quoted for just the hot and for the cold and hot valves. Customer will call us if they decide to do just one valve, but we should plan on both. Thats my recommendation. Needs us to be here between 9 and 3, due to the HOA requirements of the association. ; ordrd 1 W11316256 (Cold water Valve) and 1 W11316255 (Hot water valve)"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S
Near Cottage Grove, MN 55016
Delton
Job Details:
04/05/2023
"Fridge shows CL E error and i can hear compressor running and evaporator is cold but has water drops on it, no frost pattern. I could feel the sides of fridge is warm. I checked the condenser fan and found that the fan blade had fallen off somehow. I added locktite and pushed fan blade back on and it is tight. Condenser fan is running and is cooling the compressor compartment.Refrigerator is starting to cool and get a frost pattern.Office: please contact customer tomorrow to ensure that refrigerator is cooling before we close out work order.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Albertville, MN 55301
Phil
Job Details:
04/04/2023
"no cool per phil test. THIS IS A TEST FOR DIAGNOSTICS. F01 ERROR CODE, THIS IS THE NOTES FORM THE TECH BOX."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW6
Near Minneapolis, MN 55422
Nate
Job Details:
04/04/2023
"Fridge off when I got here, but evaporator frosted over in a ton of ice. Couldnt get defrost to come on in forced defrost. Replaced bad main board and bi metal. Defrosts great now. Told customer 24 hours to get to temp. Was room temperature when I got here. ; used 1 WPW10503278G (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details:
04/04/2023
The customer said the dishwasher does not clean the dishes. I started the dishwasher and waited for the motor to come on. The wash pump just hums. I pulled the wash motor out and then took it apart to inspect it. There was nothing stuck in the pump. I cleaned the shaft and put some grease on the bottom of the motor shaft. I put the motor back in and put it back together. I reset the control and ran the dishwasher. Now it fills and washes. Its working good for now. I advised the customer to use it and if it happens again it will need a new motor W1161232.
We serviced a
MAYTAG DRYER
Model MEDB765FE0
Near Saint Michael, MN 55376
Phillip
Job Details:
04/04/2023
The customer said the dryer does not heat. I verified the dryer does not heat. I tested the outlet and I was not getting 240. One side only had 57 volts. I reset the breaker a couple times and now the outlet gets 240. The dryer is heating like it should.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details:
04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GTS21SCXASS
Near Otsego, MN 55301
Phillip
Job Details:
04/04/2023
The customer said the fridge is leaking. I pulled the fridge out and found the water supply line is leaking where it hooks up at the valve. I advised the customer the line is not covered. The customer paid for the line. I replaced the water supply line. No more leaks. ; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Eden Prairie, MN 55346
Adam
Job Details:
04/04/2023
Fresh food section to warm. Verified complaint. Noticed the evap fan not running customer stated the evap fan was making some noise then it stopped working. Tried to remove the evap cover but was frozen in. Turned defrost mode on and test with an amp reading to make sure it was working properly. It was. Steamed out ice then got evap cover out. The top had a ice build up around the fan. Removed the ice then tested fan. The fan is working properly. Next tested sensors and they are working properly. After steaming I notice the defrost drain was plugged. Steamed out and cleared the defrost drain. Someone once before installed the defrost drain kit. Reassembled unit its working properly.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details:
04/04/2023
"Fresh food section is 72. Freezer 72. No frost on evaporator. Compressor running, drawing .60 amps on black wire to compressor. Condenser line is cool. Please submit this to ANT for sealed system work. Also, Icemaker is cracked and leaks water. Will need new Icemaker as well. ; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Chanhassen, MN 55317
Adam
Job Details:
04/04/2023
"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."
We serviced a
GE COOKTOP++
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details:
04/04/2023
Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.
We serviced a
LG WASHER
Model WT5075CW
Near Rogers, MN 55374
Matt
Job Details:
04/04/2023
"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."
We serviced a
KENMORE DISHWASHER
Model 66513403N411
Near Chaska, MN 55318
Adam
Job Details:
04/04/2023
Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.
We serviced a
KENMORE DRYER
Model 11062102311
Near Rogers, MN 55374
Matt
Job Details:
04/04/2023
"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chaska, MN 55318
Adam
Job Details:
04/04/2023
"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details:
04/04/2023
The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)
We serviced a
UNKNOWN REFRIGERATOR
Model WRF540CWHZ02
Near Rogers, MN 55374
Phillip
Job Details:
04/04/2023
Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details:
04/04/2023
Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Saint Paul, MN 55104
Nate
Job Details:
04/04/2023
"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32L19AS
Near Waconia, MN 55387
Adam
Job Details:
04/04/2023
Unit wont start will do a quick flash of lights but wont start. Removed the board to get to the door switches. Found the bottom door switch was stuck. Replaced switch then reassembled unit. Tested multiple times and working great; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55409
Nate
Job Details:
04/04/2023
"Microwave buzzes loud, trips the breaker, and doesnt heat. Quoted for new magnetron and capacitor. Needs the .86 cap, the .91 . Magnetron part number is in the attached quote. Convection microwave set up higher. "
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details:
04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
VIKING++ REF BUILT IN++
Model VCSB423DSS
Near Saint Paul, MN 55102
Delton
Job Details:
04/04/2023
"Customer has ordered water valves and ice maker. I replaced those parts, tested and water now dispenses much faster and ice maker cycles and fills. Refrigerator water and ice are working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSRIAA REV02
Near Big Lake, MN 55309
Seth
Job Details:
04/04/2023
"Loud fan, ice maker failure, and water under the drawer. I quoted repair they declined repair."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near St. Cloud, MN 56303
Seth
Job Details:
04/04/2023
"I worked with Nick at Tech support. We verified leveling, load type, and did a spin test. Spring. - 37575x6 on order; schdld next appmnt for 4/11 TUE !"
We serviced a
GE RANGE
Model JB735SP1SS
Near Coon Rapids, MN 55433
Matt
Job Details:
04/04/2023
"Customer complaint is, THE UPPER RIGHT FRONT INNER BURNER IS NOT TURNING ON. Inspected and tested. Found the front right burner is fried. Installed new element part number WB30T10130 supplied by warranty company and tested. Burner is working great. Range is now fixed. This was the only part that the customer had."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details:
04/04/2023
"Customer complaint is, DRIPPING FROM ICEMAKER, COOLING ISSUE. ICE CREAM IS LIQUID. Customer said he power cycled it and now its working. Inspected and tested. FF compartment temperature was 37F and freezer was 2F. Fans are all working, thermistors tested good. Refrigerator is working normal. Ive seen at least 4 or 5 of these Whirlpool refrigerators that have had this issue that after power cycling it works perfectly. I would say if it does it again, we will need to replace the power supply board part number W10830278 and the main control board part number W10843055."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD
Near North Saint Paul, MN 55109
Delton
Job Details:
04/04/2023
"Replaced fill tube and old one was frozen so it wouldnt fill. Also replaced ice maker, tray was warped. Tested and ice maker cycles. Refrigerator is working good."
We serviced a
GE REFRIGERATOR
Model CFE28TP2MDS1
Near Woodbury, MN 55129
Delton
Job Details:
04/04/2023
"Replaced control board, tested and freezer defrost heater turned on. Refrigerator is cooling and working good."
We serviced a
AMANA RANGE
Model ACS7270AS
Near Inver Grove Heights, MN 55077
Delton
Job Details:
04/04/2023
"When i got here the door was locked shut. Was able to get the lock to unlatch but was making grinding sound. Oven works normally with bake now but not cleaning cycle."
We serviced a
GE REFRIGERATOR
Model GYE22KMHHES
Near Zimmerman, MN 55398
Matt
Job Details:
04/04/2023
"Customer complaint is, MAKES A SOUND INSIDE. Inspected and tested. FF fan is loud. I disassembled FF evaporator panel and theres black mold all over the panel and walls and the foam is water logged. Parts on order. ; ordrd 1 WR17X27084 (FF evaporator cover) and 1 WR60X26866 (FF evaporator fan) and 1 WR17X22149 (Air duct tower)"
We serviced a
ASKO++ DRYER STACKED++
Model T208V.W.U
Near Otsego, MN 55330
Matt
Job Details:
04/04/2023
"Customer complaint is, unit makes loud whirring noises. Inspected and tested. The only noise I here is from vibration. You can get it to go away by moving the dryer. Customer is going to adjust dryer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW1
Near Sartell, MN 56377
Seth
Job Details:
04/04/2023
Filter reset didn;t work for the customer. I educated them on how to use the display buttons. The fridge is working as designed.
We serviced a
WHIRLPOOL WALL OVEN++
Model W0S51EC0AB01
Near Avon, MN 56310
Seth
Job Details:
04/04/2023
Wall oven has no power. Blown thermal fuse by the control board was replaced. I tested it its not working as designed.; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
LG WASHER
Model WT7800CW
Near Minnetrista, MN 55375
Adam
Job Details:
04/04/2023
"Unit making noise during spin and banging. There is two issues going. The suspension rods and shocks are bad. Causing it to bang. Also the rotor had a magnet damaged. Replaced the rotor and still having a noise when spinning from hand. Found the gear case is damage and making noise. Will need gear case clutch assembly. Shocks and suspension rods. Shocks are separate AEN74532609 clutch gear case assembly ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Albertville, MN 55301
Phil
Job Details:
04/04/2023
"no cool per phil test. THIS IS A TEST FOR DIAGNOSTICS. F01 ERROR CODE, THIS IS THE NOTES FORM THE TECH BOX."
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XEW6
Near Minneapolis, MN 55422
Nate
Job Details:
04/04/2023
"Fridge off when I got here, but evaporator frosted over in a ton of ice. Couldnt get defrost to come on in forced defrost. Replaced bad main board and bi metal. Defrosts great now. Told customer 24 hours to get to temp. Was room temperature when I got here. ; used 1 WPW10503278G (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details:
04/04/2023
The customer said the dishwasher does not clean the dishes. I started the dishwasher and waited for the motor to come on. The wash pump just hums. I pulled the wash motor out and then took it apart to inspect it. There was nothing stuck in the pump. I cleaned the shaft and put some grease on the bottom of the motor shaft. I put the motor back in and put it back together. I reset the control and ran the dishwasher. Now it fills and washes. Its working good for now. I advised the customer to use it and if it happens again it will need a new motor W1161232.
We serviced a
MAYTAG DRYER
Model MEDB765FE0
Near Saint Michael, MN 55376
Phillip
Job Details:
04/04/2023
The customer said the dryer does not heat. I verified the dryer does not heat. I tested the outlet and I was not getting 240. One side only had 57 volts. I reset the breaker a couple times and now the outlet gets 240. The dryer is heating like it should.
We serviced a
KENMORE WASHER
Model 110.2690269
Near Minneapolis, MN 55436
Nate
Job Details:
04/04/2023
"Ordered a new transmission, clutch, coupling, and motor. Transmission is locking up, wearing down the coupling. No charge when we install new coupling. Also ordered motor in case old motor has issues, but all hots smells coming from transmission today when I tested it. ; ordrd 1 3360629 (Gearcase)"
We serviced a
GE REFRIGERATOR
Model GTS21SCXASS
Near Otsego, MN 55301
Phillip
Job Details:
04/04/2023
The customer said the fridge is leaking. I pulled the fridge out and found the water supply line is leaking where it hooks up at the valve. I advised the customer the line is not covered. The customer paid for the line. I replaced the water supply line. No more leaks. ; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Eden Prairie, MN 55346
Adam
Job Details:
04/04/2023
Fresh food section to warm. Verified complaint. Noticed the evap fan not running customer stated the evap fan was making some noise then it stopped working. Tried to remove the evap cover but was frozen in. Turned defrost mode on and test with an amp reading to make sure it was working properly. It was. Steamed out ice then got evap cover out. The top had a ice build up around the fan. Removed the ice then tested fan. The fan is working properly. Next tested sensors and they are working properly. After steaming I notice the defrost drain was plugged. Steamed out and cleared the defrost drain. Someone once before installed the defrost drain kit. Reassembled unit its working properly.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55421
Nate
Job Details:
04/04/2023
"Fresh food section is 72. Freezer 72. No frost on evaporator. Compressor running, drawing .60 amps on black wire to compressor. Condenser line is cool. Please submit this to ANT for sealed system work. Also, Icemaker is cracked and leaks water. Will need new Icemaker as well. ; O-emld tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Chanhassen, MN 55317
Adam
Job Details:
04/04/2023
"Customers, complaint unit not draining and making loud noise. Verified complaint drain is making loud noise. Removed drain pump and found two pieces of pistachio shell. Removed pistachio shells, then reassembled unit. Tested multiple times with unit out to check for leaks. Everything is testing good without any leaks."
We serviced a
GE COOKTOP++
Model JGP940SEK2SS
Near Chanhassen, MN 55317
Adam
Job Details:
04/04/2023
Customer spilled some water and was continuously clicking trying to ignite. Customer hit break and turned off for 24 hours and then turned back on and seams fine. On arrival everything is looking great. Tested multiple times. One of the knobs is bad.
We serviced a
LG WASHER
Model WT5075CW
Near Rogers, MN 55374
Matt
Job Details:
04/04/2023
"Customer complaint is, UE ERROR CODE AND ITS NOT GETTING OFF BALANCE. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. I had customer put a load of clothes in washer and started a speed wash and watched it through the first rinse and spin and it gave the UE randomly when it was spinning perfectly without shaking. I never saw it shake or get off balance. Im not exactly sure whats going on, but looking on appliantology it looks like it probably needs a new board or rotor or possibly both. Customer is just going to replace the washer."
We serviced a
KENMORE DISHWASHER
Model 66513403N411
Near Chaska, MN 55318
Adam
Job Details:
04/04/2023
Unit isnt draining customer said he cleaned out the filter and then this happened. Drain pump was louder then normal and wouldnt drain. Removed the drain pump and found two pieces of glass. Reassembled unit and tested unit is working properly now. Quoted customer blue book for drain pump. So they know how much it will be if it fails. Added photo of estimate.
We serviced a
KENMORE DRYER
Model 11062102311
Near Rogers, MN 55374
Matt
Job Details:
04/04/2023
"Customer complaint is, WONT DRY A LARGE LOAD. Customer said the drum doesnt turn on larger loads. Disassembled dryer and found one of the rollers was seized up, the belt was cracking and the motor pulley is wore down. install new rebuild kit and motor pulley. Customer approved repairs. Installed new rebuild kit, motor pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock, pckd up 1 WP8066184 (Pulley)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Chaska, MN 55318
Adam
Job Details:
04/04/2023
"Unit isnt heating. Verified complaint unit isnt heating. Unit is making loud noises then normal noise when tumbling also. Disassembled unit and tested heating element. Element itself is bad. Also the idler is bad and the belt is cutting into the idler. The front to rollers are bad also and are going to fail in the near future. Last is the drum itself is cracked. . DE634A idler 4581EL2002h rollerDC97-14486AG heater truck stock one $DC97-14849P drum; snapped 3 QuickPics, states that autho needed"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Roseville, MN 55113
Nate
Job Details:
04/04/2023
The main PCB got smoked. Multiple parts on board are melted. Happened a minute after they started the oven. Quoted for new main PCB. Coming back Monday to install. ; ordrd 1 WP74005747 (Main pcb)
We serviced a
UNKNOWN REFRIGERATOR
Model WRF540CWHZ02
Near Rogers, MN 55374
Phillip
Job Details:
04/04/2023
Water is leaking from the ice maker. I verified water leaks from the ice maker into the ice bin. I removed the ice maker and found the coating is coming off. I gave the customer a quote for the repair. I replaced the ice maker and it filled with water. I advised to dump out the first batch of ice. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Shakopee, MN 55379
Delton
Job Details:
04/04/2023
Dug into again and finally found an issue. There was a small burn on the stator and hull sensor that I finally found. Weird thing is the the motor sttill ran and wasnt until I was going to swap everything from lower drawer to upper drawer and started taking off stator and found the burn mark and shorted out the board.Ordering hull sensor and stator. I informed customer that we would still only charge the estimate that was given of $871.48.Ordering part and rescheduling.; ordrd 1 522088 (Stator) and 1 528785P (Hull sensor)
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Saint Paul, MN 55104
Nate
Job Details:
04/04/2023
"Noise complaint on dryer. Vacuumed out all the lint. Cleaned bulkhead. Replaced support rollers and oiled them and the idler pully. Replaced a bad belt. Runs and heats great now. Called owner and lm asking him to call back to pay for repair. ; used 1 661570V (BELT), and 1 349241T () from stock"