We serviced a
GE WASHER FRONT LOA
Model GFW510SCN2WW
Near Champlin, MN 55316
Matt
Job Details: 03/23/2022
The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. Installed new main board and accelerometer that was shipped to customer from GE. Tested washer and its working great. Washer is now fixed.
We serviced a
THOR RANGE- GAS
Model LRG4807U
Near Ramsey, MN 55303
Matt
Job Details: 03/23/2022
"Customer complaint is, LARGE OVEN NOT HEATING. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Elk River, MN 55330
Matt
Job Details: 03/23/2022
"Customer complaint is, LEAKS, DRIPPING THROUGH LOWER LEVEL CEILING & ITS SPRAYING OUT THE FRONT & FLOOR IS WET. Inspected and tested. Customer said there was water on the floor on the right side and water was spraying out the side on the left. I ran dishwasher for over 50 minutes and it never leaked. Door seals look good. Dishwasher is operating normal and not leaking well Im testing it."
We serviced a
GE RANGE- ELECTRIC
Model JB655SK7SS
Near Eden Prairie, MN 55344
Adam
Job Details: 03/23/2022
The oven was preheating good but was average 17 degrees above what it should. Adjust the the temps -14 degrees and told the customer to try it out and see what happens
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 03/23/2022
Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Customer bought his own bulbs. Tested and Replaced bottom freezer bulb. And that fixed all the lights
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ6WW
Near Prior Lake, MN 55372
Adam
Job Details: 03/23/2022
Unit wasnt draining well. Drain pump was making a bad noise. Replaced drain pump and now unit is draining properly. Used WH23X28418 that Jared ordered
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LTE5243DQB
Near Minnetonka, MN 55305
Adam
Job Details: 03/23/2022
Unit in spin mode was making a grinding noise. Disassembled unit and found the transmission is wearing out. Checked in between the tub and basket to make sure nothing was stuck either but it was all good. Let Dave know and he will let us know if we should repair or if he will replace
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ4
Near Minnetonka, MN 55305
Adam
Job Details: 03/23/2022
Unit was making a grinding noise when in spin. Found out it needs a new transmission. Quoted blue book and Dave would rather just replace the unit.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Osseo, MN 55311
Matt
Job Details: 03/21/2022
"Customer complaint is, DEAD. Inspected and tested. Found the CSM was tripped. Reset and tested dishwasher. Dishwasher is leaking from the diverter. Needs a new diverter assembly. Quoted customer . to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, MN 55422
Matt
Job Details: 03/21/2022
"Customer complaint is, FAB SOFTNER DISP WATER NOT FLOWING THRU INTO THE BIN. Inspected and tested. Found the softener cup is not siphoning out the detergent. I took apart the cup and cleaned it out and it still doesnt work. Needs a new softener dispenser and possibly a new valve. Part number WPW10172146."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 01
Near Big Lake, MN 55309
Seth
Job Details: 03/21/2022
"Leak error. Failed wash motor is leaking. I quoted via bluebook. The customer declined repairs. The customer was not happy they asked to pay cash, Phil told them they could but charged their card. I tried to smooth things over with them."
We serviced a
ADMIRAL DRYER- ELECTRIC
Model n/a
Near Big Lake, MN 55309
Seth
Job Details: 03/21/2022
Customer complained that the unit did not always start and it had poor heat and didnt dry. Upon arrival and inspection I found the door switch had failed. I replace the failed door switch and watch temperatures and it got too hot. I inspected the vent and found the vent had a restriction. They pulled the dryer out 3 inches it began cycling perfectly. I watched four cycles and its cycled between 105?F and 223?F. I Advised the customer replace her duct or keep the unit spaced away from the wall so that the flexible line can fully open. The dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
BOSCH WASHER FRONT LOA
Model WAT28402UC/09
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/21/2022
"E23 error which means there is a leak. Found that there was a leaky hose connection on back of washer and leak onto bottom of triggering the leak sensor. Cleaned out water from bottom tray and customer had new hoses. I replaced hose, tested and washer completed cycle and found no leaks. Washer is working good.This is different issue then the drain issue. We should get paid for this since it was not a redo.; saved tckt , states that autho needed"
We serviced a
GE RANGE- GAS
Model JGSS66SEL3SS
Near Minneapolis, MN 55404
Delton
Job Details: 03/21/2022
"Replaced bake igniter, tested and bake now turns on and preheated. Zoe need is working good."
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Minneapolis, MN 55422
Matt
Job Details: 03/21/2022
"Customer complaint is, NOT WORKING- DISP LITE WORK BUT NO COOL FRIDGE/FREEZER. Customer said refrigerator was not cooling at all for like 4 days and then it turned on and has been working great for 3 days. Inspected and tested. Found freezer and FF compartment temperatures are great. All fans are running. Refrigerator is working great now and everything test good. Could possibly be a board issue but is working normal now."
We serviced a
GE DRYER- GAS
Model GTD72GBSN0WS
Near Minneapolis, MN 55417
Delton
Job Details: 03/21/2022
"Found that igniter is bad, is open. I get power at igniter but not glowing. Cannot find parts information for this model. Needs igniter and customer rescheduled.Not standard igniter that we carry on truck, its a bit smaller.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Champlin, MN 55316
Matt
Job Details: 03/21/2022
"Customer complaint is, THE WASHER IS NOT COMPLETING THE SPIN CYCLE. Customer said that its only doing it with heavy loads like blankets and rugs, smaller loads are working just fine. It starts banging around and then stops and doesnt spin the clothes out. I had customer start a load of towels before I got here and I watched it through the final spin and it bangs around but did complete the cycle. Drain pump is working great. Shocks and springs are good. Theres some play in the drum. Looks like its in the beginning stages of the rear bearing failing. Washer is probably going to need to be replaced. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Blaine, MN 55434
Matt
Job Details: 03/21/2022
"Customer complaint is, FREEZER IS FILLING WITH WATER ON BOTTOM AND FREEZING ON INSIDE. Inspected and tested. Found the defrost drain was plugged and iced over on the inside. Defrosted inside of freezer and cleaned out drain. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model GZS22IMNphes
Near Savage, MN 55378
Delton
Job Details: 03/21/2022
Customer says it has chemical smell every time they open refrigerator. Refrigerator is cooling good. I personally did not smell anything abnormal when opening refrigerator. I checked underneath fridge and around back of compressor to see if anything was stuck. I also checked evaporator heater to make sure nothing was burning on that.I could not find anything as Im here that is malfunctioning causing bad smells. Refrigerator is cooling and working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Elk River, MN 55330
Matt
Job Details: 03/21/2022
"Customer complaint is, RUNS REALLY LOUD ON AND OFF. Customer said theyve had someone else out twice to repair this problem before. Inspected and tested. Ran diagnostics and everything test good. Found theres ice buildup on the evaporator and fan. Defrosted evaporator and tested. Fan is working, drain is clear, thermistor is good. Theres a service bulletin for this problem and it looks like everything they recommended has been done. I did change the defrost cycle from ADC mode to basic mode. Otherwise everything test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model RT21AKXKQ08
Near St. Cloud, MN 56301
Seth
Job Details: 03/21/2022
Customers complain as ice is building up in the freezer and water leaks in the fridge. She also complains that her ice cream is not frozen solid. Ive pulled apart the evaporator cavity steamed it off and watched it for 20 minutes it failed the refrigeration test looks like half of the evaporator did not frost. This unit has a failing sealed system. I did install a heat probe to keep unit from freezing up in the drain as this has been an issue previous per the customer shes had a few repairs. Please call into autho; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS7
Near Lakeville, MN 55044
Delton
Job Details: 03/21/2022
"Replaced magnetron, tested and microwave is heating and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVS03
Near Rosemount, MN 55068
Delton
Job Details: 03/21/2022
"Replaced listed parts, tested and ice maker fills. Ice/water dispenser works. Dana ordered ice bucket, crisper drawer and door shelf direct to customer.Dana did you want to add the parts to this work order so we get paid? Otherwise order is complete.; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/21/2022
Already had everything swap from last visit. Replaced hinge that we had to order. Installed the door ran through test mode and everything worked great. Eric is going to dispose of door for us because I had no room in my van.
We serviced a
GE DISHWASHER
Model GDT530PSP5SS
Near Waconia, MN 55387
Adam
Job Details: 03/21/2022
Unit wasnt getting water. Checked shut off that was good. Checked where it hooks up to the valve flushed water through and rebooked up and now unit is filling with water. Must have had some build up
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GSC309PVS02
Near Shakopee, MN 55379
Adam
Job Details: 03/21/2022
Unit was taking longer to bake and burning the edges of food. When testing the bake and broil element everything tested good. Also checked the temps in the oven and noticed they were low. Adjusted the temps in the oven to get the average where it needs to be. Couldnt find anything mechanically wrong with unit besides temps being out of spec. ; states that autho needed
We serviced a
LG DRYER- GAS
Model DLG5966G
Near Apple Valley, MN 55124
Adam
Job Details: 03/21/2022
Second man help
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/21/2022
I installed the missing cover inlet and screws. I ran the dishwasher and its working fine now.
We serviced a
GE DISHWASHER
Model GDT226SSL1SS
Near Minneapolis, MN 55406
Phillip
Job Details: 03/21/2022
When I arrived I found the dishwasher was dead and the display was unresponsive. I verified it had power with my voltage detector. Soon as removed the box covering the power cord the dishwasher started. I replaced the wire nuts and put tape around them. I ran a full diagnostics test and checked for error codes there were no codes and all test passed.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FC0
Near Minneapolis, MN 55436
Phillip
Job Details: 03/21/2022
This was there Maytag washer. It was marked the Samsung. I replaced the door gasket. The new gasket was very firm and when I closed the door it wanted to pop back open. I ran it on a sanitize cycle to help soften the gasket. I advised the customer it may take a few hot cycles for that gasket to soften up.
We serviced a
GE WASHER FRONT LOA
Model GTW465ASN1WW
Near Long Lake, MN 55356
Phillip
Job Details: 03/21/2022
The customer said when she had it selected on cool water she felt hot water filling the washer. I ran through diagnostics and its working as it should. The hot fills and the cold fills. I advised the customer that on every temp setting other than tap cold the washer will add some hot if it needs to. I advised the customer instead of using cool she might want to use tap cold or cold temps.
We serviced a
GE MICROWAVE
Model PSB9240SF6SS
Near Corcoran, MN 55340
Phillip
Job Details: 03/21/2022
The more you use the microwave the button sounds gets quieter. The display did not flicker but the customer showed me a video of the display flickering on and off. The speaker is on the power board and the main power board looks to plug into the display board. The main power board is needed it will also need the display board. Parts needed are listed below. Please order parts if available. WB27X11016 display board WB27X33044 power board ; states that autho needed
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/21/2022
"The issue is the burners will start to spark and the gas will shut off the longer the burners are on. I replaced the most likely part, the spark module. If the issues continues it mag need a new cooktop witch may not be available and is expensive. Please dont me back with out doing a stream. Its working good today."
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/21/2022
I verified the latch handle was broken. I replaced latch assembly. Its working good. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/21/2022
I replaced the ice maker kit and ice bucket. I ran the test cycles and its all good. No issues.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ
Near Hopkins, MN 55305
Adam
Job Details: 03/21/2022
Unit was intermittent running if you moved the timer. Found the timer was faulty and need to be replace. Also checked the rollers and idler for customer and they looked good and oiled them. Let Dave know it needs timer. He said he is going to check and see if they have a dryer that they can grab parts off and let us know. If he calls back to schedule will need to order WP3979618 TIMER if he doesnt have one before rescheduling
We serviced a
BOSCH DISHWASHER
Model SHX84AAF5N/27
Near Apple Valley, MN 55124
Delton
Job Details: 03/21/2022
"Replaced soap dispenser, tested and it dispenser opens and is working good."
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"Found that washer not filling, found that the float switch was not hitting switch, looks like it was from not draining and causing float to raise and not line up. Adjusted float switch and found that there was a clog in the air break. Dissembled and cleaned out air break of small bone and debris. Ran full test cycle and all functions are working good and no errors. Dishwasher drains and is working good."
We serviced a
GE MICROWAVE
Model JVM1441SH03
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"No power, also door is cracked and hard to shut and latch is hard to line up to hit switches. Jumped fuse and got it to power on but loud buzzing, magnetron is bad. Also couple of buttons on number-touch pad are not responsive when pushed.Door Assyrian wb56x10283; magnetron wb27x10017; touch panel wb07x10952; fuse; saved tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. DW is looking for that part. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too.DW can you add parts to this record that I replaced? Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
GE REFRIGERATOR
Model CZS22MP2NES1
Near Chanhassen, MN 55317
Adam
Job Details: 03/16/2022
Was making a rattling noise when the fan would kick in. Found that it was the plug behind the ice maker it did have the foam tap like the bulletin side but now was rattling on the cover so put some tap on the cover and now no more vibration noise. Just used foam tape no part replacement
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Waconia, MN 55387
Adam
Job Details: 03/16/2022
Ice maker would get stuck and make noise. Replaced ice maker and tested. Everything works the its suppose to and now no noise from ice maker; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS03
Near Cold Spring, MN 56320
Seth
Job Details: 03/16/2022
Customer complaint shes noticed and dripping coming from her refrigerator. Upon arrival inspection I have found a built in KitchenAid 48 inch fridge. There were two active trips coming from the lower section of the body through the liner. I looked inside both fresh food and freezer sections and found the source of water was on the fifth shelf of the FF section. There was a tray of freshly baked something and a live head of lettuce that was the source. The water transferred down the shelves through the back of the fresh food section and made its way into the liner where the outer stainless steel tucked into the liner at the bottom of the fresh food section. I dried it thoroughly and watched for 10 minutes. The leak ceased once the source was identified and cleaned. The fridge is now fixed. I cycled the ice maker and it harvested perfect. No leaks.
We serviced a
GE REFRIGERATOR
Model GTE21GSHFSS
Near Monticello, MN 55362
Seth
Job Details: 03/16/2022
FF door pops open and is held open. Improper installation screw was stripped and not seated. I u installed the doors and installed the screw. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Chaska, MN 55386
Adam
Job Details: 03/16/2022
Unit door had a huge dent in the side and the hinge was damaged. Swapped everything to new door but need the top door hinge. Ordered hinge and rescheduled for Monday the 21st; ordrd 1 Wr13x25911 (Upper hinge)
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
The fresh food temps were off. Freezing on the bottom and warm on top. Found that the fresh food evap fan wasnt working. Replaced fan and now working great. Also steamed ice build up on the bottom of fridge from fan not working and made sure the drain was cleared. Used truck stock WR60x26866; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Rockford, MN 55373
Phillip
Job Details: 03/16/2022
The storage door was put together wrong. They had screws in the wrong holes on the left side. I fixed the drawer front. Customer was happy with how it looked.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Plymouth, MN 55447
Phillip
Job Details: 03/16/2022
The customer said to start getting warm in both sections again. He reset the power in about two hours later he started cooling. Today is was cooling fine I found no issues no error codes I replace the main control board only. its working good still. Advised to not reset power if it happens again.
We serviced a
GE DISHWASHER
Model PDT785SYN5FS
Near Farmington, MN 55024
Delton
Job Details: 03/16/2022
"I diagnosed issue we need to replace top UI and control board. Please follow up tomorrow and double check where and when the parts will be shipped/delivered.; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFW850SSN1WW
Near Plymouth, MN 55446
Phillip
Job Details: 03/16/2022
The customer said that the machine was shaking pretty bad last week but now its working fine. The washer is sitting in a disaster pan and I think what happened was the washer move forward and was resting on the front edge of the pan causing to be unlevel. I put four towels inside ran on a small load and did a spin cycle and it was normal shaking and vibration. I did advise the customer to get the vibration pads and put them under all 4 feet and then also download the SmartHQ app to check for any software updates.
We serviced a
KENMORE RANGE- GAS
Model 362.7556891
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Found that igniter is bad and wont glow. Replaced igniter, tested and bake glows and ignites. Oven heats and is working good. Cooktop burners spark and ignite. Range is working good.; used 1 4342528 (ROUND OVEN IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT START. Inspected and tested. Dishwasher turned on and ran great. I drained it and then it wouldnt start. The start light just flashes. In service mode the door switch fails. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
Found the igniter failed again. Replaced igniter tested multiple times with the customer and never got any gas smell. Used 12400035 from truck stock; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/16/2022
undefined; schdld next appmnt for 3/18 FRI !
We serviced a
GE MICROWAVE
Model PEB7227DL3BB
Near Corcoran, MN 55340
Phillip
Job Details: 03/16/2022
The microwave would not heat. I verified the issue was the magnetron. I replaced the magnetron and now it heats good and normal sounds only.
We serviced a
KITCHENAID RANGE- GAS
Model KFGU766VSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 03/16/2022
The customer said that after a burner has been on for a while like 20 minutes. The ignitors will spark and the flame goes out. After checking and testing what I can Im pretty sure the issue is with the module. I advised the customer I will start with the module but it could be something else. Im ordering the module from Dey. ; ordrd 1 WP8286829 (Module)
We serviced a
MAYTAG MICROWAVE
Model MMV4205AAW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Customer says that when it was working it was really loud but it worked. Now turntable turns but is quieter and not heating. Found that cooling fan is rattling loudly as well as control board is not sending power to transnformer. Also the top vent grille plastic tabs are cracked and is loose and falls off. Control board 53001756; fan motor 53001650; fan blade 53001252; vent grille 53001529; saved tckt"
We serviced a
GE STACKED WASHER
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/16/2022
"Replaced agitator, tested and is working good. Informed customer to follow user manual settings wash cycles to avoid any damage to clothing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"Found that washer not filling, found that the float switch was not hitting switch, looks like it was from not draining and causing float to raise and not line up. Adjusted float switch and found that there was a clog in the air break. Dissembled and cleaned out air break of small bone and debris. Ran full test cycle and all functions are working good and no errors. Dishwasher drains and is working good."
We serviced a
GE MICROWAVE
Model JVM1441SH03
Near Woodbury, MN 55129
Delton
Job Details: 03/16/2022
"No power, also door is cracked and hard to shut and latch is hard to line up to hit switches. Jumped fuse and got it to power on but loud buzzing, magnetron is bad. Also couple of buttons on number-touch pad are not responsive when pushed.Door Assyrian wb56x10283; magnetron wb27x10017; touch panel wb07x10952; fuse; saved tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Champlin, MN 55316
Matt
Job Details: 03/16/2022
"Customer complaint is, DOES NOT LATCH. Inspected and tested. Found the door latch is broken. Needs a new door latch. Part on order. ; ordrd 1 WD01X29878 (Door latch)"
We serviced a
MAYTAG WASHER TOP LOAD
Model A190
Near Minneapolis, MN 55422
Matt
Job Details: 03/16/2022
"Customer complaint is, MADE A SOUND DURING THE SPIN AND STOPPED, HOT MOTOR AND WIF OF SMOKE. Inspected and tested. Found the transmission has failed. Transmission is NLA."
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Eagan, MN 55122
Delton
Job Details: 03/16/2022
"Found that the dryer is making loud squealing, rollers, idler wheel are worn out. Also customer said clothes catching in lint trap, plastic is warped, must of got too hot at one point and is warped now can snag clothes. Door catch is broken so hard to close door. CUstomer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10547292 (Pulley) and 1 349241t (Rollers) and 1 Wpw10111905 (Door catch) and 1 W11117302 (Grill)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/16/2022
The ice maker was not cycling on its own. I replaced the ice maker. The new ice maker filled. I advised the customer to dump the first couple batches of ice.
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 03/16/2022
"Replaced two bad burners, also needs new ignitor. Replaced bad gas valve, that ignites great now. Customer asked if we could find part number for door gasket. DW said he will look for that too. Gas valve, and two front burner assemblies.; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Minneapolis, MN 55413
Nate
Job Details: 03/16/2022
Doesnt run. Control board blinking. Ordered new main PCB Wd21x27138 and UI board WD27X27021. DW ordered them for me. Install main PCB first. Coming from encompass. ; schdld next appmnt for 3/25 FRI !
We serviced a
LG DISHWASHER
Model LDT77797ST
Near Saint Paul, MN 55116
Nate
Job Details: 03/16/2022
"dishwasher has been having issue where it fills up with nasty water. I found the drain line was not looped up at all. Theres also a slow drain down the kitchen sink. I recommended getting the kitchen sink plumbing cleaned, and I looped the drain line up as high as I could. There is not much drain line to work with. When I was getting ready to go the customer mentioned that sometimes the dishwasher is flaky and it wont start or it will stop. Found a failing control board and quoted the customer for that."
We serviced a
GE WASHER TOP LOAD
Model GUD27ESSM1WW
Near Bloomington, MN 55437
Nate
Job Details: 03/16/2022
Not running. Replaced a bad board. Runs great now.
We serviced a
LG DRYER- GAS
Model DLG2524W
Near Minneapolis, MN 55441
Nate
Job Details: 03/16/2022
"Not heating. Found the old fuse that tripped that LG recommends replacing with the improved fuse. Replaced fuse and bad belt, cleaned out lint and oiled rollers. Runs great now.; used 1 6931EL3003D (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ0
Near Elk River, MN 55330
Matt
Job Details: 03/16/2022
"Customer complaint is, SOUNDS LIKE SHOES ARE IN THE DRYER- LOUD THUMPING. Inspected and tested. Found a screw in the front felt glide. Removed screw and vacuumed out inside of dryer. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
Needed to cut a zip tie. Everything works great now.