Service History 147 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DRYER- ELECTRIC

Model 110.878926

Near Hopkins, MN 55343

Nate

Job Details: 09/07/2022

"They heard a pop and now it gives an F1 error. Found a charred relay on the board. Uninstalled the relay, repaired board with new relay. Runs and heats great now. Vacuumed out lint from dryer."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.686527

Near Plymouth, MN 55447

Nate

Job Details: 09/07/2022

"Dryer not heating. Found a blown thermostat. Replaced 279816, vacuumed out dryer and bulkhead, cleaned some lint out of vent with my little rotary brush (10 inches), and oiled and cleaned rollers and pully. Runs and heats great now. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB835DW1

Near Anoka, MN 55303

Matt

Job Details: 09/07/2022

"Customer complaint is, ERROR LS. Inspected and tested. Found the water fill valve on the cold side has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. Customer is going to call the office to pay. ; used 1 W11165546 (VALVE) from stock, states that autho needed"

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFF

Near Saint Paul, MN 55123

Delton

Job Details: 09/07/2022

"No heat, I pulled out wall oven and found that there was a big hole on the bottom of the cabinet (see pictures) both upper and lower high limit was open. I replaced lower (318578509) and reset upper. Tested and oven is heating and all functions are working.I showed customer and they do not feel safe using it as it could of burnt their house down. Customer will call Frigidaire and see if they will do something (even though its out of warranty) because house could of caught fire.He will follow up with us depending on what happens through Frigidaire.PW he might call us because he and his wife are not going to use the wall oven since it did that. I put it back in the wall but left the breaker shut off.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near West Saint Paul, MN 55118

Delton

Job Details: 09/07/2022

Replaced upper rack adjusters. Rack now slides in and out smoothly. Tested all functions and dishwasher is working good.

We serviced a

LG DRYER- GAS

Model DLGX3371W

Near Elk River, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, LONG DRY TIMES. This is a LG dryer. Inspected and tested. Dryer was cycling up to the 240Fs when I first tested it. Half the venting is the foil material. Outside airflow is 14 mph. I replaced the foil vent and cleaned out the rest of the vent. Airflow on outside is now 18mph and heat is cycling between 220F and 115F. Dryer is operating normal. ; used 2 DUCT-24 (DP244 24 DUCT) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV328AGW/XAA

Near Elk River, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, NOT HEATING. Inspected and tested. The heat came on and cycled up to 225F and then shut down and the coils failed on the gas valve. Needs new coils. Installed new gas valve coils and tested. Dryer is heating great and cycling between 215F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Apple Valley, MN 55124

Delton

Job Details: 09/07/2022

Installed choke kit with new latch and switches. Tested and microwave is heating and working good.

We serviced a

WHIRLPOOL MICROWAVE

Model MH7140XFB1

Near Otsego, MN 55330

Matt

Job Details: 09/07/2022

"Customer complaint is, F6 ERROR CODE. Inspected and tested. F6 error code and something is running when plugged in. Installed new rebuilt board and tested. Microwave is working great. Microwave is now fixed."

We serviced a

SPEED QUEEN WASHER FRONT LOA

Model AWNE9RSN116TW01

Near Minneapolis, MN 55443

Phillip

Job Details: 09/07/2022

"The customers complaint is they saw water underneath the washer one day. I ran the washer a couple times and theres no leaking from the washing machine itself. As it was draining the water out into the standpipe, water was backing up the standpipe and leaking out the top of the drain standpipe. The issue is a plumbing issue and the drain pipe in the wall of the house needs to be cleaned."

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Lakeville, MN 55044

Delton

Job Details: 09/07/2022

"Replaced control board, turbidity sensor, float switch, water valve. Tested all functions in diagnostics and all functions are working good.; used 1 WD21X10519 (FLOAT SWITCH) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB8B

Near Farmington, MN 55024

Delton

Job Details: 09/07/2022

"Replaced spray arm and splash shields. Tested, all functions are working and no leaks. Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

BOSCH MICROWAVE

Model HMB5051/01

Near Lakeville, MN 55044

Delton

Job Details: 09/07/2022

"Replaced listed parts, tested and and microwave is heating and all functions are working good.; pckd up 1 11018656 (Door latch kit) and 1 00758122 (Control board) and 1 00031379 (Spring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8LFKXKT05

Near Apple Valley, MN 55124

Delton

Job Details: 09/07/2022

Found that gasket is fine. The door was hitting the bottom crisper shelf because the shelf was not inserted correctly. Pushed shelf in slot and door no longer hits shelf. Door now closes and seals. Refrigerator is working good.Did not charge anything extra was as was just pushing in a shelf.

We serviced a

WHIRLPOOL RANGE- GAS

Model WGG555S0BS00

Near Osseo, MN 55311

Adam

Job Details: 09/07/2022

Bake isnt working on the top oven. The broil was working fine. Igniter will never glow for the bake. Replaced the bake igniter now unit is working great. Installed 5303935066 from truck stock; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model LGQ8000JQ4

Near Otsego, MN 55330

Phillip

Job Details: 09/07/2022

Customers complaint is the dryer will not heat at all. I turn the dryer on high heat time dry and after a few seconds the igniter was not glowing red. I pulled the dryer out remove the rear panel and tested the thermal fuse. The thermal fuse is bad. I quoted the customer for the fuse. I replaced the rear thermal fuse and tested the dryer heats good now. I also tested the airflow and the airflow is good.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HAWP/XAA

Near Minneapolis, MN 55407

Nate

Job Details: 09/06/2022

"Its been leaking water from the freezer area, and over frosting and then warming in the fresh food section. Needed the extra heater, along with a temp sensor and drain kit. Installed all, steamed out drain, and tested defrost and now both heaters come on. Works great. Charged L14, plus parts. ; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SR/AA

Near Elk River, MN 55330

Matt

Job Details: 09/06/2022

"Customer complaint is, NO COOL. Customer said it completely stopped cooling over the weekend and everything inside was spoiled. Customer had refrigerator unplugged overnight and plugged it in this morning. Inspected and tested. FF compartment temperature was 41F and freezer was 8F. Fans and compressor are all running. Refrigerator is testing good. I found a service bulletin for a no cool issue. It says to replace the board.. ; ordrd 1 DA94-04603A (Main board), states that autho needed"

We serviced a

GE REFRIGERATOR

Model ZICS360NMCL

Near Minneapolis, MN 55416

Phillip

Job Details: 09/06/2022

The customer complaint was neither section is not cooling. I found all the fans are working but the compressor is not running. I removed the main board and found the main relay was bad. I quoted for a relay replacement. I replaced the compressor relay and put the board back in. The compressor kicked on ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

AMANA DRYER- ELECTRIC

Model NED7200TW

Near St. Cloud, MN 56304

Seth

Job Details: 09/06/2022

"Not spinning. Failed idler was locked up and the belt snapped. This is a Samsung made dryer stacked in a laundry room. I quoted belt and idler, the idler was discontinued but it looks like the OEM supco we carry."

We serviced a

BOSCH WASHER FRONT LOA

Model WFMC1001UC/03

Near St. Cloud, MN 56303

Seth

Job Details: 09/06/2022

I cleaned and flushed out the drain pump it was full of pillow stuffing. It is now draining as designed.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE320M0JW

Near Buffalo, MN 55313

Seth

Job Details: 09/06/2022

The customers complaint is that the cooktop takes a long time to heat and it is chipped. Upon arrival and inspection I found the residence are Spanish speakers exclusively. I used the Translate tool from Google to communicate with them. The husband (Fernando) explained that when they bought the glass top range they were sold a warranty and told it would fix whatever needed to be fixed including the chipped glass top. See pictures for details. I looked at all of their pans and could find no pans that were flat they did not make contact with the burner and would not heat right. I did my best to communicate that they needed to replace their cookware with pans that have multiple layered bases that stay flat overtime a.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Burnsville, MN 55337

Adam

Job Details: 09/06/2022

Unit would do anything was customers complaint found that the unit was on child lock and wouldnt allow you to press any button. Showed and explained to customer how to use it and how it worked. Everything mechanically sounds good

We serviced a

SAMSUNG RANGE- GAS

Model NX58J7750SG/AA

Near Ham Lake, MN 55304

Matt

Job Details: 09/06/2022

"Customer complaint is, EC C-A2 & ITS NOT WORKING. Inspected and found that after it preheats, it gives a C-A2 error. Its a cooling system error. I removed back panel and found the sub PCB is fried. Installed new PCB and tested. Oven is working great. Oven is now fixed."

We serviced a

GE RANGE- ELECTRIC

Model JMS08B0W2WH BUY

Near Maple Plain, MN 55359

Phillip

Job Details: 09/06/2022

Customers complaint is that the oven does not get to temperature and is not baking well. I opened the oven to inspect the bake element and I found the bake element has a big crack in it. The broil element comes on just not the bake. It needs a bake element. I quoted the customer blue book. Ordering the bake element.; ordrd 1 WB44K5013 (Bake element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVL01

Near Plymouth, MN 55447

Phillip

Job Details: 09/06/2022

The customer compliant the display would blink and not run/ now the unit is dead. I quoted for the main board. I replaced the main board and programmed it to 1617. Its now working good.

We serviced a

LG DRYER- GAS

Model DLG7301WE

Near Sauk Rapids, MN 56379

Seth

Job Details: 09/06/2022

Wont tumble. Customer had just done some duct work and accidentally unplugged a wire connection. I restore the connection and it worked perfectly. This was done gratis he lost some time yesterday at work and was pleased with this concession. The dryer is now tumbling and heating great.

We serviced a

MAYTAG DRYER- GAS

Model MGDB800VQ0

Near Minneapolis, MN 55436

Nate

Job Details: 09/06/2022

"Squealing super loud and thumping. Found a bad idler pully and an old idler pully laying on the bottom of the dryer. All 4 support rollers are worn down. Replaced the pully and rollers. Used our whirlpool kit. Vacuumed out lint, watched temps for 20 minutes, cycles between 113 and 180. 22 mph airflow outside. Oiled rollers and pully. Found a brittle belt that goes from blower to motor. ; used 1 4392067 () from stock, ordrd 1 WP8544742 (Belt)"

We serviced a

GE DRYER- ELECTRIC

Model DCVH680EJ0MS

Near Farmington, MN 55024

Delton

Job Details: 09/06/2022

Replaced listed parts. No more squealing. Dryer is tumbling and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WD520PADM7

Near Farmington, MN 55024

Delton

Job Details: 09/06/2022

No power to dishwasher. Found that wire nut burnt and power wire disconnected. Spliced in new connection and secured with new wire nut. Tested and dishwasher powers on and all functions are working good.

We serviced a

DANBY FREEZER

Model DUFM085A4BSLDD-6

Near Lakeville, MN 55044

Delton

Job Details: 09/06/2022

"Freezer is freezing/thawing. As im here, freezer is cold but when im checking things I could hear the compressor start/overload relay click off and compressor stopped running for 15 minutes, i could hear it click twice more before the 3rd time that the compressor turned on and was running.Whole time cold control was sending power.I tried different compressor relay and twice more the compressor relay clicked before compressor turned on. Currently 25 degrees in freezerAppears that compressor is bad and is intermittently starting.Cold control goes up through ceiling of freezer then back out through back of freezer in the insulation. Not even sure how that would be replaced since it goes though the cavity.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LA5558XTW0

Near Rosemount, MN 55068

Delton

Job Details: 09/06/2022

Found that customer had flood safe hoses attached that had failed so no water was going to washer to advance the cycle. I informed customer and they will purchase their own new hoses and put them on. All other functions are working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LPS

Near Sartell, MN 56377

Seth

Job Details: 09/06/2022

The fridge is not cooling. Upon arrival and inspection I found it had an error it also was actively leaking water from the back of the unit. It has the rust ball failed drain manufacturing defect. I spoke with customer at length and explained her situation. She will replace the fridge.

We serviced a

WHIRLPOOL MICROWAVE

Model MH7440XF0

Near Sartell, MN 56377

Seth

Job Details: 09/06/2022

The customers concern with the microwave Is that one its plugged in if they close the door it acts like its cooking and gets an F6 error. Upon arrival and inspection I found exactly what they described. The relay on the control board was stuck and if the door closed it heated instantly. this microwave needs a control board part number 4393919 Sally was discontinued in 2015. .; saved tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US AA00

Near Eden Prairie, MN 55347

Adam

Job Details: 09/06/2022

Unit was flashing normal light and wont do anything. Usually that means a leak. Removed the unit from under the counter removed bottom pan and notice water leaking from the drain pump and where it mounts. Customer needs a sump assembly for this unit. DD82-01376A sump assembly was quoted and ordered and rescheduled for Monday the 9th. ; ordrd 1 DD82-01376A (Sump and motor assembly)

We serviced a

LG DISHWASHER

Model n/a

Near Eden Prairie, MN 55347

Adam

Job Details: 09/06/2022

Unit will not finish cycle and gives HE code which is for heater code. Pulled unit out. See photos poor install and trim falling off. Test the heater windings and shows its open. Needs new heater. Order 5301DD1001G heater and rescheduled ; ordrd 1 5301DD1001G (Heater)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Eden Prairie, MN 55347

Adam

Job Details: 09/06/2022

Unit was giving a error code 5C which is a drain code. Unit wasnt really draining and making loud noise from pump. Customer already cleaned out filter and it was clear. Unit needs a drain pump. The truck stock one we have is slightly different and wont work. Installed dc31-00187A; drain pump. Now unit is draining properly and no leaks tested for 15min

We serviced a

GE WALL OVEN- ELECT

Model PKS7000SN1SS

Near Eden Prairie, MN 55347

Adam

Job Details: 09/06/2022

Door glass broken. We preordered the glass so we had part first before arrival. I disassembled the door cleaned all broken glass and reinstalled new glass. Now unit is back to prior condition

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVS04

Near Blaine, MN 55449

Matt

Job Details: 09/06/2022

"Customer complaint is, WATER DISPENSER NOT DISPENSING. ICE DISPESNER WORKS WELL. Inspected and tested. Found the bracket that holds the micro switches is broken. repairs. Installed new bracket and tested. Dispenser is working great. Dispenser is now fixed."

We serviced a

LG RANGE- ELECTRIC

Model LRE3061ST/00

Near Blaine, MN 55449

Matt

Job Details: 09/06/2022

"Customer complaint is, OVEN HEAT COIL BURST. Inspected and tested. Found the broil element is fried. Needs a new element. Installed new broil element and tested. Oven is heating great. Oven is now fixed. Customer had 5% off coupon."

We serviced a

LG WASHER FRONT LOA

Model WM8100HVA

Near Plymouth, MN 55446

Phillip

Job Details: 09/06/2022

The customers complaint was when they were doing a lot of loads continuously there was a burning smell from the rear of the machine. Since then the customer has done around seven loads and its been totally fine. I ran it on high speed spin and it sounded good and it was no smells. Advise the customer it couldve been just from the bearing or the seal and its OK now. I advised the customer how to clean the gasket.

We serviced a

GE WASHER TOP LOAD

Model GTWN4250D2WS

Near Osseo, MN 55311

Phillip

Job Details: 09/06/2022

The customer said after the cycle the clothes were basically run out but there was 2 inches of water left in the bottom. They try to couple times it was the same thing. They did the reset and still getting the same result. I found no fault codes on the motor board or from the main board. Drain pump is working its spinning the most Shafter tested good everything was testing good. I Ran towels and no issues. I did level the washer. If they call back it may need the parts I have listed.Pressure sensor WH12X10412Control board WH12X10614

We serviced a

WHIRLPOOL REFRIGERATOR

Model FFTR1821TW0

Near Minneapolis, MN 55412

Phillip

Job Details: 09/06/2022

Complaint was yellow water is dripping from the ceiling in the fresh food section. I removed the air tower in the fresh food and found there was frost in the supply duct and then that was dripping down. I cleaned up the frost and made sure the water can drain into the pan. I found both the gaskets are ripped and dont seal correctly I need to be replaced. Warmer is leaking in and causing frost to build up in the air supply duct. The tenant said its been cleaned a few times beforeFresh food door gasket 242193206Freezer door gasket 242193203; states that autho needed

We serviced a

KENMORE MICROWAVE

Model 401.800837

Near Blaine, MN 55434

Matt

Job Details: 09/06/2022

"Customer complaint is, NO POWER TO MICROWAVE, OUTLET IS GOOD. Inspected and tested. Found the 20amp fuse is blown and the door is falling apart.."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Minneapolis, MN 55410

Delton

Job Details: 09/06/2022

"I replaced drain tube, tested and now drains and no longer leaks. Refrigerator is working good.Office: please contact customer to collect payment for this work order when calling him for the estimate of the washer for parts being sent in for board repair.; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA54M8750AV/AA

Near Rogers, MN 55374

Phillip

Job Details: 09/06/2022

"Customers complaint is there a small hole in the drain hose. I found a hole in the hose, I patched it for now so they could do some loads until the hoses are replaced. The washers in the basement on tile with a drain nearby. I was unable to locate the part in stock, please locate the part and call customer with quote.This is the part number I found DC97-18682C but feel free to check part number.; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model GWE19JSLGFSS

Near Minneapolis, MN 55443

Matt

Job Details: 09/06/2022

"Customer complaint is, FRZR DRAWER HANDLE FELL OFF. Installed new freezer drawer handle. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Elk River, MN 55330

Phillip

Job Details: 09/06/2022

The customer said the dishwasher sometimes does not fill and makes a noise. I found the dishwasher is not level and the door was rubbing on the bottom of the tow kick panel. I leveled the dishwasher I made it clear. The dishwasher fills in drains just fine. He goes through the wash cycle and pumps. I tried it five times its working fine every time.

We serviced a

KENMORE REFRIGERATOR

Model 795.7313341

Near Champlin, MN 55316

Matt

Job Details: 09/06/2022

"Customer complaint is, ICEMAKER / DISPENSER ISSUES THE ICE DISPENSER QUIT FIRST & NOW THE FREEZER DOES NOT WORK. Inspected and tested. This is made by LG. Found the FF compartment temperature was 60F and freezer was 55F. The compressor and fans are all running. I removed the evaporator cover and theres no frost on it. The sealed system/compressor has failed. Customer is going to replace the refrigerator."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Minneapolis, MN 55410

Delton

Job Details: 09/06/2022

"I replaced inverter board and no change, still wont power on. I pulled board and will need to be sent in.Please contact customer with estimate he is thinking about buying new washer. Also if he wants to proceed I need paper work to mail board in.; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SPV68U53UC/30

Near Saint Paul, MN 55105

Delton

Job Details: 09/06/2022

Found that there was e:15 error which customer said it came back after 2-3 cycles of running dishwasher. There was water in drip pan. I cleaned it out and ran dishwasher for over 45 minutes and i did not find any leaks and no suds. Not sure where leak is coming from this model has water softner built inHow do you want to handle this? I cant watch it for 2 hours even so I can barely see underneath dishwasher because of how cramped of stuff there is (see picture) see what PW wants to do; saved tckt

We serviced a

FISHER PAYKEL DISHWASHER

Model DD605-88465A

Near Saint Paul, MN 55105

Delton

Job Details: 09/06/2022

"Replaced water valve, tested and no more fill errors. Dishwasher is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model FGUS2642LF2

Near Elk River, MN 55330

Phillip

Job Details: 09/06/2022

The customers complaint is the inside of the refrigerator smells. I pulled the fridge out and checked the drain pan . The drain pan was clean and nothing was causing the smell behind it. Nothing inside the unit is causing the smell. I advised the customer to clean it with bleach and use different types of odor eliminators to get rid of the smell.

We serviced a

BOSCH RANGE- DUAL FUEL

Model HDI7282U/03

Near Saint Paul, MN 55105

Delton

Job Details: 09/06/2022

The universal burner knobs are not quite that universal as they do not push in stem of burner. I added zip tip to make it work but not sure if it will last. Customer is aware and will use it and if it doesnt work try a different brand and see if itll work.

We serviced a

LG REFRIGERATOR

Model LFX31925ST/08

Near Edina, MN 55436

Nate

Job Details: 09/06/2022

"This is not a redo. Over 90 days. 312KRRE01526New issue. 39 in fresh food and 36 in freezer. Fans running. After 20 minutes of compressor and fans running, no frost on evaporator. The little bit of frost that was on there initially melted off quickly while the compressor was running. Please submit to AHS for sealed system work. ; O-emld tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF5A

Near Saint Paul, MN 55107

Nate

Job Details: 09/06/2022

"Arrived and replaced spray arm and support. Customer asked if we can also fix door, because it opens a little more than 90 degrees. I ordered new hinges. Coming back to install. ; ordrd 1 5304513274 (Counterbalance arm kit)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Saint Paul, MN 55105

Nate

Job Details: 09/06/2022

"Replaced motor but fan still doesnt come on, which means the control isnt turning it on. This is the 2nd new motor I tried. Quoted customer for 5304498781."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TSB

Near Saint Paul, MN 55105

Nate

Job Details: 09/06/2022

"Customer set it to the coldest setting after I left. Now its 0 in freezer and 42.3 in fresh food. Air flowing through damper, its 7 degrees colder than when they had it set between coldest and recommended. Compressor and fans running. Does indeed most likely seem to be a bad cold control. Replaced cold control. Customer will watch temps."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MED6000AW0

Near Eden Prairie, MN 55344

Adam

Job Details: 09/06/2022

"Unit wouldnt tumble. Disassembled unit and found the idler had completely came apart. Cleaned up unit and installed new idler. Reassembled unit and noticed that the door switch was busted also. Will have to come back once I have the part to install switch. 279640 roller installed W11427601 door switch. Ordered; ordrng 1 W11427601 (Door switch), used 1 279640 (ROLLER) from stock"

We serviced a

LIEBHERR REFRIGERATOR

Model CS2062

Near Minneapolis, MN 55419

Nate

Job Details: 09/06/2022

"Water leaks out onto the bottom of the fresh food. Temps are zero in freezer and 38 in fresh food. Found the evaporator drain was iced over. Steamed it out, wiped all the moisture down. Used a syringe with tube attached and poured a couple cups of hot water down drain too, drains great. Wiped inside of fridge down."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWC415EW0

Near Minneapolis, MN 55447

Nate

Job Details: 09/06/2022

"Washer runs super loud, and doesnt spin out well. Has a bad gearcase, coupler and belt. In test mode it still spins super loud, which was something to test via the Maytag service bulletin. 10 year old washer. They are going to buy a top load speed Queen."

We serviced a

KENMORE REFRIGERATOR

Model 596.7200302

Near Champlin, MN 55316

Phillip

Job Details: 09/05/2022

The customer complaint was the fresh food section is not cooling. I removed the damper cover and its open but no air comes out. The evaporator is not frosted over. The evaporator fan was not working. I tested and found the fan was bad. I quoted for the fan and defrosting the evaporator. I replaced the fan and defrosted a big ball of ice. The fan works and now getting air into the fresh food. ; used 1 4389144 (EVAP MOTOR) from stock

We serviced a

AMANA DRYER- GAS

Model NGD7300WW1

Near Minneapolis, MN 55414

Phillip

Job Details: 09/05/2022

"The tenants complaint today was that the dryer shuts off early and clothes are not always dry. The dryer is spinning and working properly. I tested the airflow outside and the airflow what is 8.8 mph. I called the owner and got approval to clean the dryer duct. I told her the customer for the dryer duct cleaning. I clean the dryer duct and now the airflow is 19 mph. Please call the owner to collect for the dryer duct cleaning.; saved tckt , states that autho needed"

We serviced a

KENMORE DRYER- GAS

Model 417.921421

Near Saint Paul, MN 55103

Nate

Job Details: 09/05/2022

"Not heating. Found its firing up but coils are bad. Replaced bad coils, vacuumed out all the lint and cat hair. Airflow outside is 22 mph. Heats great. Replaced bad belt. Lubricated bearing. ; used 1 5303931775 (COIL KIT), and 1 WE12X10014 (BELT) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US2A

Near Minneapolis, MN 55420

Adam

Job Details: 09/05/2022

Customer said they replaced the latch and unit still wouldnt latch. Found that the latched they installed was an aftermarket latch and it didnt work at all. Was installed right. Installed the OE Frigidaire latch and it worked great. Adjusted the striker and now unit is working great.

We serviced a

LG DRYER- ELECTRIC

Model DLE3050W

Near Bloomington, MN 55438

Adam

Job Details: 09/05/2022

Unit wouldnt heat. Would tumble but never heat. Disassembled unit and found that all the thermostat and thermistors were good. Tested the heat element and found that had failed. Quoted blue book for 5301EL1001J heater assembly. Reschedule customer for Wednesday the 7th. ; ordrd 1 5301EL1001J (Heater)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Minneapolis, MN 55427

Phillip

Job Details: 09/05/2022

"The customers complaint was the refrigerator is getting too cold the display shows the freezer at 20 and the fresh food at 80. Actual temperatures are around 20 in fresh food and zero in the freezer. I did check resistance of each sensor at the main board and the temperature sensors match the temperature in each section. It will need a new main control board. I was unable to locate the board. I did add pics of the part number on the board and the 4 miles number.; snapped 3 QuickPics, states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV350AGR/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 09/05/2022

The complaint was the dryer would not start. I pressed the start button and I could hear the board relay click. I took the dryer apart and tested the blower thermostat. The thermostat is bad. I replaced the thermostat and tested air flow. The duct run is short and the air flow is over 20 mph. ; used 1 WP35001087 (THERMAL FUSE) from stock

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Minneapolis, MN 55438

Adam

Job Details: 09/05/2022

Customers complaint unit not draining. On arrival there was water on the bottom of dishwasher. Put unit in a drain and it drained well. Cleaned out the filter and checked everything over it all worked and sounded good. They do have a drain cap which causes drain issues. Customer will bypass the cap and go right to the food disposal if it happens again. I let him know if he does that he needs to make a high loop so water doesnt back fill

We serviced a

LG REFRIGERATOR

Model LFC22770SW/02

Near Inver Grove Heights, MN 55076

Nate

Job Details: 09/05/2022

"Rhine frost building up in freezer. Found a big tear on the upper gasket. Quoted customer for new gasket. Door closes fine. Did have to adjust the bottom shelf so that drawers could slide correctly. Customer said it had warm temps after taking drawers out, and having door open, but its cooling and fans all running, compressor running, reliable parts has gasket.. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMXC23746S/00

Near Mendota Heights, MN 55120

Nate

Job Details: 09/05/2022

Fridge is warm in both fresh food and freezer. 20 in freezer and 50 in fresh food. Evaporator only has a section of frost in upper right corner. The rest has zero frost. Compressor running hot. All fans running. Sealed system issue. P. ; O-emld tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Saint Paul, MN 55105

Nate

Job Details: 09/05/2022

"Freezer 20 degrees and fresh food 45. Found the evaporator frosts over nicely but the evaporator fan isnt running. Tried calling FW to verify voltage, it says it needs 12 vdc. Red and yellow wires on fan getting 12 vdc but not running. Installed our motor from ts but fan doesnt run still. Ordered new fan from sundberg and will pick up tomorrow morning. Accidentally broke the edge of the basket track off when uninstalling shelves, ordered new one from Marcone and having it shipped. Customer will install it.; pckd up 1 241509402 (Evaporator motor), ordrd 1 241514501 (Basket hanger)"

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF218ANW/XAA

Near Maple Grove, MN 55311

Phillip

Job Details: 09/05/2022

The customers complaint was the fabric softener cup has water left in it at the end of the cycle. I advise the customer to not put anything other than fabric softener in the cup and if they do to dilute it. I took the dispenser out and cleaned it and I raise the front feet so the washer leans back and the water can siphon out of the cup better. everything on the washer was testing good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rogers, MN 55374

Phillip

Job Details: 09/05/2022

The customer said its leaking from the bottom underneath the door. The customer in the past has replaced the inner door gasket. I let it run for about 25 minutes and it seem to be working good and no leaking. After about 25 minutes I could hear the sound head change and I open the door and saw the bottom cover and suds. I had no soap to the dishwasher so the sudsing was coming from the rinse agent that is leaking. Both spray arms look OK. The bottom left side of the door gasket does have a tear in it. I quoted the customer for the door gasket and a new soap dispenser. At this time they want to think about it and then call us back they want to fix it. I added the quote to pics

We serviced a

FRIGIDAIRE WASHER TOP LOAD

Model GLWS1439FS2

Near Saint Paul, MN 55105

Nate

Job Details: 09/05/2022

Running really loud and was leaking water. Found a rusted transmission. Belt thats worn down. Quoted BB for repair. See attached photo.

We serviced a

GE DISHWASHER

Model GDF510PSD1SS

Near Chanhassen, MN 55317

Adam

Job Details: 09/05/2022

Unit wouldnt do anything was customers complaint. Right when I got there the unit started working. Found though the unit was covered in black sludge. Customer said she uses dawn dish soap. The black sludge was from the soap building up. Unit was extremely coved. I tried cleaning it the best I can but customer is going to get a new unit and use the correct soap.

We serviced a

UNKNOWN DISHWASHER

Model MISSING

Near Saint Paul, MN 55104

Nate

Job Details: 09/05/2022

"Installed new dishwasher. Did not need to use the install kit. Works great, no leaks. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD6620HC1

Near Minneapolis, MN 55418

Nate

Job Details: 09/05/2022

Squealing really loud. Found the idler pully was worn down and seized up. Replaced pully. Rollers are good. Cleaned and oiled them. Runs and heats great now. Used 279640 from TS. ; used 1 279640 (ROLLER) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LT7000XTN0

Near Eden Prairie, MN 55346

Adam

Job Details: 09/05/2022

Unit was making a loud squeaky noise then got to a point now being a clunky noise. Disassembled unit and found that the idler was extremely bad. Also two of the rollers seized up. Installed repair which includes all rollers and idler. Reassembled unit and tested and it works great. Installed from truck stock 4392067 kit

We serviced a

AMANA DISHWASHER

Model ADB1400PYS2

Near Eden Prairie, MN 55346

Adam

Job Details: 09/05/2022

Unit handle is busted. So sometimes doesnt latch. Its the actuator inside the handle. Need the actuator and handle. So unit will shut and latch correctly WP8524471 actuatorWP8269323 handle ; schdld next appmnt for 9/9 FRI !

We serviced a

GE REFRIGERATOR

Model GTE18GTHGRWW

Near Minneapolis, MN 55406

Nate

Job Details: 09/05/2022

"Customer complaint is that there was a loud noise coming from the back of the fridge. Evaporator is frosted over nice and uniform. No ice built up around evaporator fan. Fan is running strong and sounds great. Checked the drain from the freezer and poured 4 cups of water down it, no leaks, drains perfectly. Source of water on bottom shelf in fridge determined to be from water pitcher. I steamed out the drain line just to be safe but its clear. Called owner and let him know. Explained to tenant as well."

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Excelsior, MN 55331

Adam

Job Details: 09/02/2022

When I tried the normal cycle drain pump would run but never turn the water valves on and would give E11 code. Put unit in test mode to test water valves. Water valve works properly in test mode and good water pressure. Unit in test mode had extremely high amount of suds. Cleared out suds and then put unit in normal cycle now unit is working good. If there is to much soap the unit will think there is water and never fill. If it comes back might need a pressure sensor. Code came right back. Tested valves again and found cold water valve wasnt turning on. Valve is getting power just doesnt open. Ordered 5304528029; ordrd 1 5304528029 (Valve)

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDE500VW1

Near Sauk Rapids, MN 56379

Seth

Job Details: 09/02/2022

Dryer will not heat. Event only had 4 mph at the side of the house. I found the heating element has burnt out. I replace the heating element cleaned both blower fan an exit 2 and dryer duct. The doctor now is venting at 90 miles an hour looks great. I also threw a thermal coupling it I watch temperature in sentence cycle between 125 and 112?F. The dryer is now fixed.; used 1 WP8544771 (LONG ELEMENT) from stock

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5000AW/A2

Near Saint Augusta, MN 56301

Seth

Job Details: 09/02/2022

Loud when it spins.

We serviced a

KENMORE FREEZER

Model 2539264110

Near St. Cloud, MN 56303

Seth

Job Details: 09/02/2022

"Not cooling. The GFCI had popped. We restored power and watched the evaporator and it did not frost up like it should, the sealed system has had a leak. He will replace the freezer."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.6651269

Near Sartell, MN 56377

Seth

Job Details: 09/02/2022

"Wont tumble. Failed thermal fuse replaced, and fan cleaned. The dryer cycled great at 225-102f. Vent was good, he will clean again. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Chaska, MN 55318

Adam

Job Details: 09/02/2022

Unit making noise when running. Sounds like the motor. Disassembled unit to make sure. Its the motor making the noise. The rollers and idler are in get shape. Oiled everything up and still making the noise. Unit needs a motor DC93-00101N quoted blue book for repair.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AW/A2

Near Eden Prairie, MN 55347

Adam

Job Details: 09/02/2022

Unit was giving a error code 5C which is a drain code. Unit wasnt really draining and making loud noise from pump. Customer already cleaned out filter and it was clear. Unit needs a drain pump. The truck stock one we have is slightly different and wont work. Ordered and rescheduled dc31-00187A; ordrd 1 DC31-00187A (Drain pump)

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24SCX7

Near Minneapolis, MN 55407

Phillip

Job Details: 09/02/2022

"The customer said it stops after an hour and displays F4 and water is left inside. I started the single drawer dishwasher and the first thing it did was drain. It drained all the water out. I started it back up and let run. I then canceled the cycle and it drained again. The drain seems to work fine. I checked for errors and it gave me some errors. One was a e4 supposedly a drain issue. I followed the path of a not heating issue and checked the heater. According to the tech sheet the testing the heater shows it open. It will need a heater plate. Please locate the part and contact the customer. ; snapped 4 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model SWT520WM

Near Minneapolis, MN 55408

Phillip

Job Details: 09/02/2022

I will need to come back when we get the hub nut and a new seal. ; states that autho needed

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME627UTT0

Near Plymouth, MN 55441

Adam

Job Details: 09/02/2022

"DIRTY SEALS. SAME ISSUE AS LAST YEAR. Found that the back seal was brown and clothing was rubbing and getting streaks. Found that the dryer was extremely high in the front. Lowered the front to level it. Clothing could have been pushed to rear because how much the front was raised. ; snapped 7 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS261515TE2

Near Eagan, MN 55123

Nate

Job Details: 09/02/2022

"Fresh food section was warm. Freezer cold. I checked the damper and it was open, with cold air blowing into the fresh section. Took off the evaporator cover and there was a big block of smooth ice in lower right corner. Water is leaking from the inlet fill tube and iced up the evaporator fan, causing cold air to stop blowing into fresh food section. But that ice melted off of fan at some point today. Evaporator frosted over nicely."

We serviced a

KITCHENAID DISHWASHER

Model KUDL15XWH5

Near Farmington, MN 55024

Delton

Job Details: 09/02/2022

Replaced spray arm and an diagnostics test and all functions are working. Dishwasher is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS01

Near Rosemount, MN 55068

Delton

Job Details: 09/02/2022

Customer says the refrigerator and freezer are cold but will have more frost build up on foods in freezer than seems normal. Refrigerator side is keeping cold.Seems like air leak as there condensation or moisture build up inside freezer. Evaporator seems good. Has good frost pattern. I checked both door seals and doors seal all the way around. Cannot find any reason for it unless customer opens/closes fridge more than normal.Refrigerator is cooling and working good as im here. I said could happen if opening fridge doors a lot or leave foods uncovered in fridge which would cause more moisture inside freezer/fridge Customer is satisfied since it never did stop cooling just had moisture build up on some things. Customer will call back if it gets worse. Refrigerator is working good as im here.

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GWA3

Near Apple Valley, MN 55124

Delton

Job Details: 09/02/2022

"Belt was broken. Replaced belt, everything else looked good. Tested and dryer now tumbles and is working good.; used 1 341241 (BELT) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13733K601

Near Apple Valley, MN 55124

Delton

Job Details: 09/02/2022

"Replaced heater element and turbidity sensor, ran diagnostics mode and heater comes on and all functions of dishwasher are working good.Customer stated that previous company replaced motor and control board last time so pretty much everything has been replaced, electronically."

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Long Lake, MN 55356

Phillip

Job Details: 09/02/2022

The customer said the soap dispenser does not open and is still closed at the end of the cycle. I ran a test mode and every time for me it opens. I ran a 1 hour wash and after 15 mins the soap door was not open. user interface WD21X25371. I ran the firmware update Hopi g that fixes it. Just in case Im ordering the user interface The dispenser gets the 15 volts dc from the user interface.I did not use any of the dispensers ; ordrd 1 WD21X25371 (User interface)

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Minneapolis, MN 55446

Adam

Job Details: 09/02/2022

Unit display was dead. Unit was getting power. Lowered the control board and found the green light was solid which identifies that the control has lost communication with the display. Checked the for broken wires all were good. Unplugged unit and replugged in and display lit up. Units control board is failing. Quoted blue book for new board. Installed new board and tested. Unit is working properly nowInstalled WD21X24901; used 1 WD21X24901 (MAIN BOARD) from stock

We serviced a

GE DISHWASHER

Model GDT720SSF0SS

Near Maple Grove, MN 55311

Phillip

Job Details: 09/02/2022

"I replaced the 2 user interface parts, the vent cap. I did not use the other 3 parts. I added a pic showing what was installed. The dishwasher is working good now."

We serviced a

GE WASHER TOP LOAD

Model WNSE6280B1WW

Near Champlin, MN 55316

Phillip

Job Details: 09/02/2022

The customer said the washer would not drain after they washed a dog bed. They said it fell apart and some of the bedding got stuck in the pump. I cleaned out the drain pump and now its working good.