Service History 147 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 01/04/2023

Customer complaint was water was leaking in underneath the crisper pan. I found the defrost drain in the fresh food section was iced up. Replaced the drain tubes and cleared the defrost. Drain and installed the new heater. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Clearwater, MN 55320

Seth

Job Details: 01/04/2023

"4e error code it intermittently completes cycles. Upon arrival and inspection I took the unit apart and verified pressure sensor was good the valves were good check the water supplies they were perfect pull it apart looked at the bar and I could hear loud hissing sound. I hooked up my HASS Tool and it would not read the control board. The control board has failed and intermittently it works and intermittently it fails. I quoted via blue book, he declined repairs."

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, MN 55117

Nate

Job Details: 01/04/2023

"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve)"

We serviced a

KENMORE DISHWASHER

Model 665.15114K212

Near St. Cloud, MN 56304

Seth

Job Details: 01/04/2023

Customers complaint is the dishwasher would not drain. Upon arrival and inspection I found a piece of plastic in the pump although it drains perfectly for me while I was on site. I pulled the pump and remove the plastic and noticed it was having a hard time draining and pushing all the air out of the system. Once they push the air out of the system and drain great three times in a row. I left a quote for a drain pump should have more issues going forward.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW0

Near Otsego, MN 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, THE DRYER RUNS BUT DOESNT HEAT UP SO THE CLOTHES DO NOT DRY. Inspected and tested. Dryer got pushed back to far and kinked the vent so its not venting properly. Found the thermal fuse was blown. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F 110F. I showed vent to customer and advised on replacing vent, or not pushing dryer back as far. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Dayton, MN 55327

Matt

Job Details: 01/04/2023

"Customer complaint is, SOFTENER DISPENSER NOT WORKING, ONLY INTERMITTENTLY. Inspected and tested. I called tech line and we did some voltage testing and found the board is not sending voltage to the softener solenoid. Needs a new main board. Installed new board and tested. Washer is now fixed."

We serviced a

LG RANGE

Model lrg3091st/03

Near Maple Grove, MN 55369

Matt

Job Details: 01/04/2023

"Customer complaint is, WONT BAKE, ERROR F-11 COMES UP BROIL WORKS AND BURNERS WORK. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KENMORE WASHER

Model 110.280327

Near Hopkins, MN 55343

Adam

Job Details: 01/04/2023

"Unit is banging on the sides and giving error code. Put unit in spin mode. The bearing sounds good at this time. Looks like the suspension rods are weak and needs to be replaced. Quoted customer blue book. They approved. Will have to schedule with tenant to make sure there is a time that works with them. Owner approved after I left the house. ; ordrng 1 W10820048 (DAMPER ASSM - TUB SUSPENSION), states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN++

Model GMC305PRS00

Near Saint Michael, MN 55376

Phillip

Job Details: 01/04/2023

"Customer complaint was when I use the oven. The fan is loud and the microwave light is out. I verified the fan was loud and noisy and the bulb is out. I gave the customer a quote for the repair and then I replaced the oven cooling fan. The oven is working great and sounds much much better. When I went to replace the lightbulb, I found the new bulb is the wrong one. I looked it up again and the part number is correct and the bulbs shown in the picture is correct but the ball package was way too big. Im ordering another one. The door switches on the microwave look fine so either the fan staying on for a second half of the door opened is normal or its got a sticky relay on the main board. At this time the customer did not want to fix it.Today I replaced the light bulb. The new bulb worked a few times then popped. I went and got a new one then came back and replaced it. Now its working good."

We serviced a

GE RANGE

Model JB750FJ6DS

Near Rogers, MN 55374

Phillip

Job Details: 01/04/2023

"Customer complaint was the convection fan motor is loud when it runs. Today when I started the convection fan, it barely turns at all and then the customer play video of it and it was squealing. It will need a new convection fan motor. Today I replaced the convection fan motor. The new one turns and sound good. No more issues found."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV02

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"When the customer removed the top right door cap, the wires to the red switch and sensor broke. I repaired the connections and put the caps back on now. The lights come on and go off when the door is shut. . ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

The son but all his bedding in the dryer then heard it snap then stop working. Disassembled unit and found the belt busted. The idler and rollers were just replaced and were good quoted and replaced the belt 341241; used 1 341241 (BELT) from stock

We serviced a

SPEED QUEEN WASHER COIN OP++

Model SWNSX2SP115TW02

Near St. Cloud, MN 56303

Seth

Job Details: 01/04/2023

Error code its not draining. The water valves wont close behind it theyre too old. Nancy is going to have a plumber come out and replace the valves he said they should be done by the time we return if theyre not we will not be able to complete the repairs.; ordrd 1 202396P (Water valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit would make squeaky noise intermittently during spin. I wasnt getting a noise at the time. Bearing was a little noisy. Let customer know the bearing is making a noise.

We serviced a

GE MICROWAVE

Model JVM1540SM5SS

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit was dead. Checked outlet is good. Nested removed the display board. Right way noticed a wire burnt up on the thermostat. Quoted customer to replace bad thermostat and fix wiring. Installed matching thermostat and repair wiring. Reassembled unit and tested. Unit is working great; used 1 MICRO9 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burnsville, MN 55306

Delton

Job Details: 01/04/2023

"Inner tub is loose making sound. Also found transmission oil leaking underneath. Washplate is stuck, cant get it off, will need to break/cut it out.Gearcase w11454734; clutch kit w10721967; washplate w10752283; hub kit w10528947; actuator w10913953; belt w11239857; saved tckt"

We serviced a

LG WASHER

Model WM3570HVA

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Found that hull sensor is bad. Replaced hull sensor, tested and washer went into high speed spin and appears to be working good. I pushed washer back and then the house power went out so i couldnt fully test it but was a bale to verify tub spinning and washer should be good to use once power is back on.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS7

Near Blaine, MN 55449

Matt

Job Details: 01/04/2023

"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing.Customer approved repairs. Parts on order. Customer said she remembers this oven being a pain to install, so Im requesting extra time for repairs. ; ordrd 1 316443919 (Relay board) and 1 316217002 (Temperature sensor)"

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Andover, MN 55304

Matt

Job Details: 01/04/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Part on order. ; ordrd 1 WE04X25201 (Inlet thermostat)"

We serviced a

WHIRLPOOL WASHER

Model LSB6300PW0

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"The washer does not spin, but drains. When you start a spin cycle, you can hear the motor engage and the water drains, but the basket does not spin. I removed the front and motor and found the motor coupler was not broken. I jumped the lid switch, and during the spin cycle, lift it up on the basket, and it slowly started to spin. I tried to remove the agitator so I can inspect the bell drive block but the center agitator bolt is completely rusty and not able to be removed without cutting it off. I gave the customer a quote for a new agitator, basket, bell drive, basket drive and transmission if needed. "

We serviced a

GE DRYER

Model DLLSR40GG0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"The customer said the dryer does not tumble and make noise. I started the dryer, the motor starts but it does not tumble. I found the belt was broken. I quoted and replaced the belt. ; used 1 WE12M29 (BELT) from stock"

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, MN 55117

Nate

Job Details: 01/04/2023

We serviced a

FISHER PAYKEL++ WASHER

Model GWL11US

Near Minneapolis, MN 55427

Phillip

Job Details: 01/04/2023

Water was still leaking from the spray nozzle. I gave the customer a quote for both valves and the nozzle. The customer accepted the quote. I replaced both valves and nozzle.

We serviced a

LG DISHWASHER

Model LDT7808BD

Near Saint Paul, MN 55106

Nate

Job Details: 01/04/2023

Not draining. Cleaned a bunch of debris out of the drain line. Drains great now.

We serviced a

LG WASHER

Model WM3370HRA

Near Maplewood, MN 55119

Nate

Job Details: 01/04/2023

We serviced a

GE DISHWASHER

Model CDT845P4N1W2

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Side road is not plowed at all and few cays already stuck on the road. Cannot get to house, will have to reschedule. I called customer and informed him that i couldnt get to his house and that office will call back and reschedule.; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model DLG9588WM

Near Mendota Heights, MN 55118

Nate

Job Details: 01/04/2023

Not heating. Found a blown fuse. The resettable one that has a service bulletin. I didnt have mine on me. Have to order and come back next Monday. Already vacuumed out and oiled rollers. Reset it so they will have heat until Monday. Their vents were just cleaned. ; ordrd 1 6931EL3003D (Thermal fuse)

We serviced a

WHIRLPOOL DRYER

Model TGDS680BW0

Near Minneapolis, MN 55407

Nate

Job Details: 01/04/2023

"Customer has Been smelling a burning smell from their dryer. I found that they have been cleaning mineral spirits next to the dryer which is causing the smell. Since they had already paid the trip charge, I took apart the dryer and vacuumed it out and oiled up the rollers. The vent was disconnected behind the dryer, so I got that reconnected with some vent tape. Everything runs great now."

We serviced a

WHIRLPOOL MICROWAVE

Model RM288PXV

Near Edina, MN 55436

Nate

Job Details: 01/04/2023

"Uninstalled the whole control. Sending it in to be fixed. Please let customer know when I can be back once we have a definite date. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit was leaking in the ice maker. Found that the ice maker wasnt defrosting all the ice it made then would fill and over flow when it defrosted. Replaced ice maker then cycled unit and now its making ice properly. Installed W10884390. Let customer if they have any other issues to give us a call; used 1 W10884390 (I/M ASSY) from stock

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Customer said in middle of cycle the washer started smelling like something was burning coming from it and stopped it about half way into cycle. I ran diagnostics and no errors. I ran rinse and spin and it fills, agitates, drains and spins. I ran quick cycle with load of clothes and it completed. I did not smell any burning and see any failures as im here testing washer. Customer said it was a normal load of clothes when it happened. I suggested customer use washer as normal and if it happens again notate the clothes that are being washed and when and what cycle it happened on to try and pin point the problem.Customer will use as normal and call back if problems continues."

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS/XAA

Near Chanhassen, MN 55317

Adam

Job Details: 01/04/2023

Unit is leaking from the fridge and freezer. Also the back frost on the fridge evap. This unit falls under the service bulletin for the evap heater and drain kit. Quoted customer for the drain and heater kit. Customer approved. Let customer know to unplug the fridge for 24 hours and leave the doors open to help defrost. ; schdld next appmnt for 1/11 WED !

We serviced a

LG WASHER

Model WM3997HWA/01

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/04/2023

Customer tried to remove the drain filter and the cap for it broke off because the filter was so stuck. I was able to pull the filter out with a pair of pliers and replace it with a new one. The washer now fills and drains perfectly fine with no leaking from the filter.

We serviced a

LG WASHER

Model WM3670HVA

Near Elk River, MN 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, EC OE- DRAIN PUMP? WONT COMPLETE A CYCLE. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Cold Spring, MN 56320

Seth

Job Details: 01/04/2023

"Install dishwasher. The cabinet was not big enough for the unit her husband will modify it. I hooked up and installed the dishwasher but could not seat it in the cabinet. It ran great no leaks. Noted issues the plumbing is not graded correctly, the drain plumbing nipple size was incorrect, and the cabinet was too small for the dishwasher."

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cold Spring, MN 56320

Seth

Job Details: 01/04/2023

"Customer complained to get an error code at the spin cycle. Upon arrival and inspection I looked up the Error codes and found an F9E1 which is a long drain code. I found an F3E1 code, Who is also an F5 E2 code stored. I reset codes and found it would not drain. I pulled the unit and uninstalled it and check the filter I found the filter was plugged with miscellaneous clothing items. I remove them and re-tested it clearing the error codes. The washer finished service diagnostic mode perfectly and drained as it should. The washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Coon Rapids, MN 55433

Phillip

Job Details: 01/04/2023

"The wash motor was failing. Today I replaced the wash motor and diverter. Ran it and it sounds good and no leaks z ; used 1 WD26X23258 (MOTOR/PUMP ASSM), and 1 WD19X25278 (IMPELLER & SEAL KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/02/2023

"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.

We serviced a

GE WASHER

Model GCWP1000M1WW

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near St. Cloud, MN 56304

Seth

Job Details: 01/02/2023

Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.

We serviced a

BOSCH DISHWASHER

Model SHX57C05UC/21

Near St. Cloud, MN 56301

Seth

Job Details: 01/02/2023

I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.

We serviced a

LG DRYER

Model DLG7301WE

Near Hopkins, MN 55343

Nate

Job Details: 01/02/2023

"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."

We serviced a

GE LAUNDRY CENTER++

Model WSM2700DAWCC

Near Minnetonka, MN 55343

Nate

Job Details: 01/02/2023

"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"

We serviced a

HOTPOINT DRYER

Model NWSR483GB1WW

Near Minneapolis, MN 55416

Nate

Job Details: 01/02/2023

Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock

We serviced a

FRIGIDAIRE RANGE

Model FPDS085PFA

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Blaine, MN 55449

Phillip

Job Details: 01/02/2023

"The customer complaint was the Heavy cycle was flashing and it sounded like it was running. When I arrived I found the sump filter screws were all loose and the water was turned off to the dishwasher. I turned the water on and tightened all the sump filter screws. I ran the dishwasher for a while, it filled and drained with no issue. I pulled it out and removed both side panels. I never saw a leak. I lifted the side blankets and no water is leaking from the roller screws. The water valve was good. There is a small amount of soap scum under the sensor but its dry otherwise."

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Eden Prairie, MN 55347

Adam

Job Details: 01/02/2023

Installed parts from square trade. They sent both valves. Customer had water disconnected. Reconnect water line to new valve and now unit is working properly with out leaks. Also tested the dispenser and ice maker to make sure they didnt leak also

We serviced a

KENMORE DISHWASHER

Model 665.14793N511

Near Minneapolis, MN 55430

Phillip

Job Details: 01/02/2023

The customer complaint was the door fell off and will not close now. I found that the door hinges were lifted off the hinge supports. I put the door back on correctly and reinstalled the dishwasher for the customer. The dishwasher is running. I advised the customer that if his dishwasher still does not heat then he has a bad control board.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Hopkins, MN 55343

Phillip

Job Details: 01/02/2023

The customer said that sometimes when they bake the oven will stop and display the f1 and f3 faults. Both faults are related to the temperature sensor. The customer had the oven on when i arrived . I wasted for the oven to cool and then removed the sensor and tested it. The sensor was still warm so the rating was 1140. That is within specs. I have seen this intermittent issue before and its typically from the main display board. I recommend to replace the oven sensor and main display board.Today I replaced the main display user interface and the oven sensor. I preheated the oven to 350.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chaska, MN 55318

Phillip

Job Details: 01/02/2023

"They said it was leaking water. Today I found clothes in the washer and about 6 inches of water. I started the drain and spin and the water started to drain out. No water leaked when draining. I checked for faults and there are no fault codes. I removed the pressure hose from the control and blew through it. Their did not seem to be a restriction in the hose. I took the clothes out the washer and ran a calibration. I then put the clothes back in and started a normal wash. The washer filled and then started to agitate. Still no water. I pressed cancel, the washer completely drained the water. I then started a spin cycle. The washer is working good for me. I talked to a worker and she said it was good for a few loads then leaked."

We serviced a

SAMSUNG DRYER

Model DV42H5000GW/A3

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

The complaint was the dryer heats but takes long to dry. I ran the dryer and then went outside. The air flow is very poor. I pulled the dryer out and found to much ducting was hooked up. I cut out about 15 feet of the flex and made it a short connection. The dryer heats good and the air flow is in the upper 20s

We serviced a

BOSCH DISHWASHER

Model SHE55R55UC/64

Near Minneapolis, MN 55410

Nate

Job Details: 01/02/2023

Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model Rf266abpn

Near Minneapolis, MN 55408

Nate

Job Details: 01/02/2023

Had a totally frozen up evaporator and fan. Drains in back were totally sealed and gummed up. . Drains in back are fixed already and everything steamed out so they can start using fresh food section. Confirmed evaporator heater works. Ordered new drain kit and sensor since I didnt have those on me today. ; ordrd 1 DA97-05037D (Icemaker)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0B

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Chanhassen, MN 55317

Adam

Job Details: 01/02/2023

Unit pops breaker when opening and closing the door. Disassembled unit to get to door switches. They tested good one was a little sticky. Replaced all the switches and would work for a few times then would trip breaker. Unit also need switch holder and striker..

We serviced a

KENMORE WASHER

Model 110.2224251

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Customer said that washer wouldnt start and wouldnt spin out. Washer we unplugged when i got here and empty. I ran diagnostics and no errors. I ran express wash with load of towels. Washer fills, agitates, drains and spins. Washer is working good as im here. I informed that washer could get stuck in the middle of a cycle or go out of balance and then that cycle needs to be canceled to restart (push and hold for 3 seconds) i showed customer how to do that incase something weird happens again because as im here the washer is working good."

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

Replaced magnetron and still not heating Found that it is also the transformer that is bad also ordering capacitor.Scheduling extra time. Was hard to remove microwave and get it down.; ordrd 1 Oczzw1h004b (Capicator) and 1 Ebj60664608 (Transformer)

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Waconia, MN 55387

Adam

Job Details: 01/02/2023

Customer complaint OVEN WONT LITE- BURNERS WK FINEIgniter wouldnt glow but was getting power to the igniter. The broil is working properly. Disassembled oven. Removed igniter and ohmed it out. Tested open. Unit needs a new igniter. Quoted customer blue book for our truck stock flat igniter. Customer approved. Installed part then reassembled unit. Tested after all reassembled. Unit is working properly. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Mound, MN 55364

Adam

Job Details: 01/02/2023

Temps are warm in fridge was customers complaint. Fridge was over 60 degrees and freezer was getting warm some things were frozen and some were soft. Checked the compressor thats is running good. All fans are operating. Checked the indicator light on the board and it was saying nothing wrong. Back evap was dry. Unit has a sealed system issue

We serviced a

ELECTROLUX DRYER

Model EIED55HIW0

Near Wayzata, MN 55391

Adam

Job Details: 01/02/2023

Unit not heating up correctly and gives a heating error code. Unit giving E64 error. Which is for the heating element. Disassembled unit to test heating components. Tested the heater and its a 3 way coil heating element 2 are bad. Quoted to replace unit. Customer approved. Installed part then reassembled unit. Tested unit and its working properly ; used 1 134792700 (ELEMENTS - HEATING) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF2A

Near Minneapolis, MN 55419

Nate

Job Details: 01/02/2023

"Dishwasher giving i20 error quite a bit. Tried draining it, sump area clean but drain line especially where it flows into the garbage disposal was plugged with food debris. Can see where water has leaked in the past under the dishwasher, most likely back flow from drain. Took air gap off, cleaned that out as well as the drain line. Then ran dishwasher and drained it, and water drained out awesome. Showed customer how to clean where the drain connects to the garbage disposal. Quoted for drain line and pump. Attached. It says pump but its for the drain line. Has a pretty long drain line. Also recommended switching to finish pods."

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, MN 55413

Nate

Job Details: 01/02/2023

There was a mistake. This is Deltons job.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Roseville, MN 55113

Nate

Job Details: 01/02/2023

"Replaced suspect main PCB. Customer mentioned the washing machine has been executing great since I was here prior, but SQ tech support advised to replace board so I went ahead and installed new board since the original board was experiencing issues prior to me troubleshooting last time. Customer scaled back on volume of detergent utilized per load. This is also possibly contributing towards improved operation of appliance. Ran on a small normal eco mode and it functioned with excellence."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Minneapolis, MN 55447

Adam

Job Details: 01/02/2023

Unit is leaking is customers complaint. Found unit was leaking near motor. Pulled unit out and found the motor and sump was leaking. Unit has a bunch of mice droppings and floor is prior damaged. ; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)

We serviced a

KENMORE WALL OVEN++

Model 79048903000

Near Rosemount, MN 55068

Delton

Job Details: 01/02/2023

"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Lakeville, MN 55044

Delton

Job Details: 01/02/2023

"At times the washer wont power on, just clicks, no lights or anything. Control board is bad and wont hold power. Some people on appliantology having same issue says main board.UI and main board come as assembly. Part# DC92-02005A shows not in stock. Please look for part and quote exact quote for customer.; saved tckt"

We serviced a

GE WASHER

Model WCSR4170DCWW

Near Plymouth, MN 55446

Adam

Job Details: 01/02/2023

Unit is spinning slow and will drain and fill fine. The timer is working properly the motor is stuck on slow. Belt looks good and nothing stuck in between the tub and basket. Unit is getting correct voltage to the motor. Motor needs to be replaced WH20X10093. Quoted customer blue book but they are going to pass

We serviced a

KENMORE MICROWAVE

Model 790.8036633

Near Apple Valley, MN 55124

Delton

Job Details: 01/02/2023

"I put new boards in and found that while the board looks the same something is off because when I press settings it turn on vent fan. When i press vent fan it turns on lights. I hit start and nothing happens. I put old board back in and buttons seem to match up but when i start it it pops the breaker.So its back to square one to where it could pop the breaker even when microwave is not in use. I used noise filter but pulled out main board. Either touch pad is also bad and not matching up with control board. Or control board is correct part number but not right part. Also still cant verify if magnetron or transformer is bad since i cant even get it to fully turn on.Id say this one would need to be replaced. Touchpad, control, magnetron, transformer? We are going to go into a rabbit hole with this one id say have AHS replace it as uneconomical.; saved tckt"

We serviced a

GE REFRIGERATOR

Model CYE22UELBDS

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

"Customer complaint is the fresh food section is warm, and the water dispenser does not dispense water anymore. I found the fresh food fan installed and not running. I replaced the fresh food fan, defrosted the drain and ran the firmware update. I left the door open for about 30 minutes and now the water is thawed out and dispense from the door. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSB

Near Minneapolis, MN 55441

Phillip

Job Details: 01/02/2023

When the door opens the clocks was going dead and had to be reset. Today I replaced the door user interface and choke. Now the door is working and the microwave is heating good. All the buttons on the door are working.

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFF

Near Elk River, MN 55330

Matt

Job Details: 01/02/2023

"Customer complaint is, THINKS NEEDS IGNITOR, BROILER WKS OVEN DONT & BURNERS WK FINE. Inspected and tested. Found the bake ignitor had failed. Quoted customer $299. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Becker, MN 55308

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed and the bottom door gasket and side shields are falling apart. Installed new circulation pump, bottom door gasket and side shields. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

KENMORE DRYER

Model 110.828321

Near Buffalo, MN 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, ROLLER WENT OUT CUST REP IT- PUT ALL BACK TOGETHER & NOW CNTRL PNL NT WKG. Inspected and tested. Found one of the ribbon connectors for the control panel was not plugged in all the way to the main board. I plugged it in and now the dryer is working. Dryer is now fixed."

We serviced a

WHIRLPOOL LAUNDRY CENTER++

Model LTG6234AW1

Near Buffalo, MN 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT COMING ON, STARTS BUT SPIN CYCLE SHUTS OFF & WONT DRAIN. Inspected and tested. Found the washer timer has failed. Needs a new timer. Part on order. ; ordrd 1 285938 (Timer)"

We serviced a

GE DRYER

Model DHDSR46EG2WW

Near Monticello, MN 55362

Matt

Job Details: 01/02/2023

"Customer complaint is, settings are not working and when the unit does turn on it does not dry properly. Inspected and tested. Found the timer knob was broken and not turning the timer. I disassembled dryer and found the front glides and felt are wore out, the heating element is burnt out, the belt is cracked, the lint filter is broken. Dryer needs a lot of parts. Parts on order. ; ordrd 1 WE18X25100 (Lint filter) and 2 WE1M1067 (Slides)s and 2 WE1M504 (Slides)s and 1 WE09X27634 (Felt seal) and 1 WE11M23 (Heating element) and 1 WE03X29897 (Belt) and 1 WE1M654 (Timer knob)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Minneapolis, MN 55443

Phillip

Job Details: 01/02/2023

The customer bought a new dryer and just needed the dryer duct hooked up. I found that another company had used duct tape on one of the joints. I removed all the old tape. I used foil tape on the joints. I leveled the dryer and adjusted the feet so the dryer was the same height as the washer. I hooked the dryer duct to the back of the dryer. The dryer runs and heats. Customer paid with cash.

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/02/2023

"F7e1 f7e7Customer complaint is the washer does not finish the cycle, clothes are wet and one time she open the lid and it was still spinning. I checked for faults and 2 shifter related faults were stored. I cleared the faults and ran a calibration. The calibration failed and the lid did not unlock. I verified the basket spin freely and the belt was good. I replaced the shifter and ran calibration again. Now it finished the calibration and the lid unlocked. I ran a auto test and it all passed. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/02/2023

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

We serviced a

GE WASHER

Model GCWP1000M1WW

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near St. Cloud, MN 56304

Seth

Job Details: 01/02/2023

Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.

We serviced a

BOSCH DISHWASHER

Model SHX57C05UC/21

Near St. Cloud, MN 56301

Seth

Job Details: 01/02/2023

We serviced a

LG DRYER

Model DLG7301WE

Near Hopkins, MN 55343

Nate

Job Details: 01/02/2023

We serviced a

GE LAUNDRY CENTER++

Model WSM2700DAWCC

Near Minnetonka, MN 55343

Nate

Job Details: 01/02/2023

We serviced a

HOTPOINT DRYER

Model NWSR483GB1WW

Near Minneapolis, MN 55416

Nate

Job Details: 01/02/2023

Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock

We serviced a

FRIGIDAIRE RANGE

Model FPDS085PFA

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Blaine, MN 55449

Phillip

Job Details: 01/02/2023

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Eden Prairie, MN 55347

Adam

Job Details: 01/02/2023

We serviced a

KENMORE DISHWASHER

Model 665.14793N511

Near Minneapolis, MN 55430

Phillip

Job Details: 01/02/2023

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Hopkins, MN 55343

Phillip

Job Details: 01/02/2023

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chaska, MN 55318

Phillip

Job Details: 01/02/2023

We serviced a

SAMSUNG DRYER

Model DV42H5000GW/A3

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

We serviced a

BOSCH DISHWASHER

Model SHE55R55UC/64

Near Minneapolis, MN 55410

Nate

Job Details: 01/02/2023

Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model Rf266abpn

Near Minneapolis, MN 55408

Nate

Job Details: 01/02/2023

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0B

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Chanhassen, MN 55317

Adam

Job Details: 01/02/2023

We serviced a

KENMORE WASHER

Model 110.2224251

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Waconia, MN 55387

Adam

Job Details: 01/02/2023