We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Adam
Job Details:
08/22/2022
Unit wouldnt cycle. Found that the lid lock would just continuously click and never lock. Making it so it would never cycle. Unit needs new lid lock quoted customer and gave a great discount because she is a repeat customer. Installed Ordered W10404050 lid lock. Tested unit works now properly
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55424
Adam
Job Details:
08/22/2022
Unit would leak a small amount. Ran unit a couple of times didnt see any leaks on the floor. Checked underneath and all looked dry. Took the top off and noticed some water on the dispenser hose. Dispenser hose has a small hole. Will need to be replaced. Dont carry that hose so ordered and rescheduled. I did put some red glue on the small hole because customer is still using the washer. Let her know this might not do anything. So at your own risk of running the washer and leaking. Installed ordered 134625700 hose
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Rosemount, MN 55068
Delton
Job Details:
08/22/2022
"Found that compressor is running but no cool at all. Room temperature, LG compressor failure. I informed customer to contact LG and see if they will do anything for them. Customer said they tried and said was out of warranty 2/2016. I told them to bring up class action lawsuit and see if LG will fix it. Needs sealed system repair."
We serviced a
UNKNOWN RANGE- GAS
Model UPN120FDMPN
Near Prior Lake, MN 55372
Delton
Job Details:
08/22/2022
"I replaced igniter and thermocouple for the right side front small burner and appears that the left front big burner was not inserted so flame was not hitting sensor to stay lite as well as grill burner Tested and all burners light and stay lite. Cooktop burners are working good as im here. No spark module was shipped to customer, just 2 spark electrodes and one thermocouple"
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Lakeville, MN 55044
Delton
Job Details:
08/22/2022
"Replaced freezer evaporator cover, Around ice fan was ice build up. Defrosted, tested and refrigerator is running quietly. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lakeville, MN 55044
Delton
Job Details:
08/22/2022
Customer says it just beeps and wont start. As im here dishwasher starts and is working. I went into diagnostics and there was a stuck key error. According to service bulletin there is two issues. One is just a software update and the other is to replace several parts due stuck key problem. Also got turbidity sensor issue.I did software update and all functions are working good. I informed customer to use it as normal and if problem continues to call back.If problem persists per the service bulletin order parts; Light pipe WD12X23316; bottom cover WD12X10470; Console WD12X20184; console cover WD34X21699; Turbidity sensor WD21X22830
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details:
08/22/2022
"Replaced drain pump, tested and washer drains and is working good."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Rosemount, MN 55068
Delton
Job Details:
08/22/2022
"Replaced belt, tested load of clothes, washer filled, agitates, drains and spins. Washer is working good."
We serviced a
GE REFRIGERATOR
Model PVS21KSEBFSS
Near Eagan, MN 55123
Delton
Job Details:
08/22/2022
"Apparently i dont have that on my truck, I have the non-inverter one but dont have the other board. Ordering part and rescheduling for tomorrow AM; ordrd 1 WR55X11098 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Waconia, MN 55387
Adam
Job Details:
08/22/2022
Unit wouldnt drain. Pump sounded good. Customer tried to diagnose him self. Put unit in a drain and was getting an extremely low pressure out. The drain hose popped off from the drain pump. Cause customer was working on unit and pressure. Dried up the water and checked the hose and found a sticker that caused the issue and was acting like a valve. Cleaned out the hose and tested again. Draining great. And no leaks.
We serviced a
GE REFRIGERATOR
Model PSI23SGRDSV
Near St. Louis Park, MN 55416
Nate
Job Details:
08/22/2022
Running real loud. Found the compressor is broken and rattling bad. Told customer they would need to have a new compressor installed.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4650YQ0
Near Minneapolis, MN 55412
Nate
Job Details:
08/22/2022
Support rod came off inside washer after an unbalanced load. Got it back into place. Nice and secure now. Just charged the trip charge.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Cold Spring, MN 56320
Seth
Job Details:
08/22/2022
stops 2 minutes in. The sensor was unplugged I plugged it in and tested. The dryer is now working as designed.
We serviced a
LG WASHER FRONT LOA
Model WM3050CW
Near St. Cloud, MN 56301
Seth
Job Details:
08/22/2022
LE error. Washer stops at the beginning of the spin cycle. There is 1/8in play in the rear main bearing. I talked to the customer. He will replace it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GAFZ21XXMK00
Near Saint Michael, MN 55376
Matt
Job Details:
08/22/2022
"Customer complaint is, STOPPED FREEZING A COUPLE WEEKS AGO NOW FRIDGE IS NOT AS COLD. Inspected and tested. Found top compartment was 51F and bottom was 47F. Compressor and condenser fan are running. I removed the evaporator cover and found the evaporator only had frost on about 25 percent and the evaporator fan was not working. I defrosted evaporator and after 20 minutes there was only frost on about 25-30 percent. The sealed system has failed."
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Mound, MN 55364
Phillip
Job Details:
08/22/2022
Customer is concerned that the dishwasher is not level and its leaking from the bottom of the door. I adjusted the front leveling legs and re-mounted the dishwasher so it looked better. The customer was happy with how I adjusted it. The customer said when the dishwasher was running and leaking I was also making kind of a groaning sound. After letting the dishwasher run for a few minutes I open the door and found at the bottom was covered in soap suds. I advise the customer to use a different brand of soap and we ran the dishwasher with some olive oil to help get rid of the soap buildup.
We serviced a
LG REFRIGERATOR
Model LFXC24796S/00
Near Victoria, MN 55386
Adam
Job Details:
08/22/2022
Unit icemaker was freezing up. Found that the ice maker door had ice on it and the side and bottom was full of ice. Steamed out ice and tested ice maker. Unit filled the cup fine. Wasnt any spraying out. Took the ice maker assembly out and had a bunch of ice behind and in the insulation. Unit is leaking inside the insulation. Unit would need a new door assembly. The guy doesnt like the fridge any way and is going to get a new more reliable one.
We serviced a
LG RANGE- GAS
Model LDG3036ST/01
Near Minnetonka, MN 55345
Phillip
Job Details:
08/22/2022
"Customer wanted to know how to use the oven functions. Inspector said the convection was not working, the center burner was not working and there was high levels of carbon monoxide. The center burner was dirty. I cleaned the center burner. The lower oven convection fan comes only after the oven reaches preheat. I waited for it to reach preheat. Once it did the convection fan did come on. I went through the controls with the customer. The burner flames look good."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59M4310SS/AA
Near Roseville, MN 55113
Nate
Job Details:
08/22/2022
"Not getting up to temp on bake. 120vac isnt coming from bake relay. Soldered a new relay into the board. Preheated to 350 within 10 minutes and held temp perfectly. Before, customer could only get it to heat up all the way if they first did broil. Then switch to bake, but temp would fall then because bake relay wasnt coming on. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Plymouth, MN 55442
Phillip
Job Details:
08/22/2022
The customer complaint was frost on the freezer door and no air flow into the fresh food compartment. I found the freezer door was hitting some food in the freezer and that caused warm air to leak in. The warm air caused the frost . The customer thinks the doors were left open at some point too. I found the cold air dust is frosted up completely. When the freezer door is open I get air flow out the supply damper. I cleaned up the frost and defrosted the air return.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Matt
Job Details:
08/22/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Both compartments were in the 50F. The freezer evaporator was completely frosted over. Everything tested good but the sensor. Also the FF evaporator drain is frozen causing water to pool on the floor. install new sensor and drain kit. Customer approved repairs. Installed new freezer defrost sensor and FF evaporator drain kit. Tested and refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock, ordrd 1 DA32-00006S (Defrost sensor)"
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Minneapolis, MN 55447
Phillip
Job Details:
08/22/2022
I verified the latch on the microwave door was broken. I replaced the left microwave door latch. The door shuts good and the microwave is working.
We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Minneapolis, MN 55446
Phillip
Job Details:
08/22/2022
The fan and lights stick on and the display flickers. After troubleshooting I found a sticky relay in the board and the display will need to be replaced. I should be able to pull it out and stick on the counter. ; ordrd 1 WB27X32849 (Relay board)
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near St. Cloud, MN 56301
Seth
Job Details:
08/22/2022
"Not cooling, failed ff evap fan was replaced. The drain was also blocked, I cleared it. The fridge is now fixed.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG54R7600C/A3
Near Maple Lake, MN 55358
Seth
Job Details:
08/22/2022
"I replaced the motor fan assy and tested the dryer. It ran great but short-cycled because it got too hot from a failed duct. I notified customer not to use till they get their duct cleaned to keep unit from further damage, fire, and personal responsibility."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Monticello, MN 55362
Seth
Job Details:
08/22/2022
Installed new whirlpool dishwasher. I tested it is ran great no leaks.
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC
Near Becker, MN 55308
Seth
Job Details:
08/22/2022
Customers concern is of getting an E 15 error in their dishwasher. Upon arrival and inspection I found the water in the assembly was leaking onto the water softener assembly causing the float to catch and give error 15. Part is on order.; ordrd 1 00687148 (Water inlet assembly)
We serviced a
MAYTAG DRYER- GAS
Model MEDE300VW1
Near Maple Grove, MN 55311
Matt
Job Details:
08/22/2022
"Customer complaint is, NOT DRYING & DOOR POPS OPEN MID CYCLE. Customer said its not drying because the door pops open and it shuts down. Found the top latch is not latching well. Installed new door latch kit and tested. Dryer is heating great and door is latching good. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS37EHSB5
Near Champlin, MN 55316
Matt
Job Details:
08/22/2022
"Customer complaint is, 50 IN FRESH FOOD AND 38 DEGREE in freezer. Inspected and tested. FF was 59F and freezer was 55F. Compressor and fans are running. I removed the evaporator cover and found the first 12 inches is a ball of ice and no frost on the rest of evaporator. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750WQ0
Near Ramsey, MN 55303
Matt
Job Details:
08/22/2022
"Customer complaint is, NOISE WHILE SPINNING WASHER, HAVING TROUBLE SPINNING AND DRAINING. EC OL LOAD TOO HEAVY. Inspected and tested. Found the bearing has failed and its screaming in a spin. install new bearing and shaft assembly. Customer declined repairs and is going to replace the washer."
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER5875RAS
Near Elk River, MN 55330
Matt
Job Details:
08/19/2022
"Customer complaint is, OVEN NOT HEATING. Customer said the front left burner doesnt work right either. Inspected and tested. Found the front left burner inner element has failed. I tested oven and it heated great for over 30 minutes. Also the door opens to far and doesnt close all the way and the door seal is falling apart."
We serviced a
GE WASHER FRONT LOA
Model GFW510SCNWW
Near Annandale, MN 55302
Seth
Job Details:
08/19/2022
Blows arc fault breaker. Service bulletin HL02-21 addresses A repair for GFCI tripping. Its unlikely that this will fix the washer but I will give it a try if GE will allow it. Please order and source WH22X34658. .; saved tckt
We serviced a
SAMSUNG RANGE- GAS
Model NX58J7750SG/AA
Near Ham Lake, MN 55304
Matt
Job Details:
08/19/2022
"Customer complaint is, EC C-A2 & ITS NOT WORKING. Inspected and found that after it preheats, it gives a C-A2 error. Its a cooling system error. I removed back panel and found the sub PCB is fried. I cant find this board on the parts diagram. Its in the picture, but doesnt show it when you scroll down. part number DG94-01199A ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Buffalo, MN 55313
Seth
Job Details:
08/19/2022
No ice. I found the broken wires at the bottom of the door. I splice into some new wire and use heat shrink and electrical tape. I pulled apart the icemaker assembly and jumped it into a manual harvest cycle. The icemaker cycled great and filled up with water. I notified the customer that this is only a temporary fix and sadly they dont make the doors anymore.
We serviced a
HOTPOINT RANGE- GAS
Model RGA720EK1WH
Near Minneapolis, MN 55414
Phillip
Job Details:
08/19/2022
"The oven thermostat was stuck closed so it would not shut off and the bake ignitor was weak. I replaced the ignitor and the thermostat. Its working good now.. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Corcoran, MN 55340
Matt
Job Details:
08/19/2022
"Customer complaint is, NO ERROR CODES, STOPS MID CYCLE. Inspected and tested. The drain hose has a screen on it and it was plugged solid. Found the washer was stopped in the middle of a load and was full of water. The door was locked and the locked light was flashing. The washer control panel wouldnt respond to anything. I unplugged washer and reset it and same thing. I vacuumed out the water through the drain hose and then put it through a drain and spin and it worked great. I removed the drain pump and air trap assembly and they were both good. I put washer through diagnostics test and everything worked perfectly. I did see were the pressure hose has been rubbing a little, but not through. Washer is testing good. I think are only problem is the plugged screen on the end of the drain hose.."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Rosemount, MN 55068
Delton
Job Details:
08/19/2022
Found that belt ripped and fell off. .; schdld next appmnt for 8/22 MON !
We serviced a
LG WASHER FRONT LOA
Model WM20032HW
Near Rosemount, MN 55068
Delton
Job Details:
08/19/2022
Found that there was as small sock stuck in drain pump bellow. Removed sock and showed customer. Tested and washer is working good. Suggested to customer to use garment bag for smaller items. Washer is working good.
We serviced a
LG WASHER FRONT LOA
Model WM3370HVA
Near Rogers, MN 55374
Matt
Job Details:
08/19/2022
"Customer complaint is, LEAKS. Inspected and tested. Found it was leaking from the door because there was a lot of hair on the door. Cleaned off hair and tested. Washer is not leaking anymore. I showed this to the customer and advised them on the importance of keeping the door and seal clean."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9500TW3
Near Saint Michael, MN 55376
Matt
Job Details:
08/19/2022
"Customer complaint is, TURNS ON BUT WON'T TUMBLE. Inspected and tested. Found the belt is broken. Quoted customer $264. to install new belt. Customer approved repairs. Installed new belt, cleaned up rollers and idler pulley and vacuumed out inside of dryer. Tested and dryer is working great and heat is cycling perfectly between 210F and 130F. Dryer is now fixed. ; used 1 661570V (BELT) from stock"
We serviced a
GE RANGE- ELECTRIC
Model JB735SP1SS
Near South Haven, MN 55382
Seth
Job Details:
08/19/2022
I replaced the control board and updated the firmware. The range is now fixed.
We serviced a
LG DRYER- ELECTRIC
Model DLE3733W
Near St. Cloud, MN 56301
Seth
Job Details:
08/19/2022
Intermittent drying. Apart arrival and inspection I found the dryer had heat but the dryer duct was blocked outside of the house. I only had 6.5 miles an hour where is the back of the machine I had 26.4 mph. The dryer duct is the cause of the intermittent heat problem. I advised customer not to use the unit until he got the dryer duct fixed. The dryer is working as designed.; saved tckt
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3054MFE
Near Otsego, MN 55301
Matt
Job Details:
08/19/2022
"Customer complaint is, NOT COOKING / NO HEAT. THE TOP BURNERS ALL LIGHT AND WORK, BUT THE OVEN DOES NOT LIGHT/TURN ON. Inspected and tested. Found the ignitor has failed. Installed new ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Minneapolis, MN 55407
Phillip
Job Details:
08/19/2022
I verified the front left valve was the issue. I replaced the valve and tested operation. All tested good.
We serviced a
MAYTAG DISHWASHER
Model n/a
Near St. Cloud, MN 56301
Seth
Job Details:
08/19/2022
"Grainy residue after this is dry and are cleaned. Water was very hard they did not have a water softener. I tested the unit is has heat and great water pressure. I educated the customer about using a booster, premium detergent, and monthly citric acid based cleaners to help with the issue. The dishwasher is working as designed. ; saved tckt"
We serviced a
GE DRYER- ELECTRIC
Model GTD42EASJ2WW
Near Cold Spring, MN 56320
Seth
Job Details:
08/19/2022
Making scraping noise when tumbling. I found a piece of granite between the tub and the bearing. I removed it and tested. The dryer is now working as designed.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NOTAVAILABLE
Near Burnsville, MN 55306
Delton
Job Details:
08/19/2022
Model/serial number sticker is gone/rubbed off. Cannot verify model or parts. Control board will power off by itself randomly. Also control panel plastic is broke and will fall out on one side. High limit is open. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
Near St. Louis Park, MN 55426
Phillip
Job Details:
08/19/2022
undefined
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Lakeville, MN 55044
Delton
Job Details:
08/19/2022
"As im here the dishwasher is powered on and working. I suspect that the control board is bad as there is no errors when entering diagnosticsI replaced control board, tested and all functions are working good.I did not replace touch panel."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Savage, MN 55378
Delton
Job Details:
08/19/2022
"Dishwasher wont start. Appears that UI is shorted. Buttons are non responsive, and LED is just 1 and does nothing else. I power cycled and still nothing. Customer said that before that the dishwasher would not drain. Console panel has peeled off and looks like moisture/water got into UI board (see picture). I cannot test draining because UI appears to be bad or main control.
We serviced a
GE REFRIGERATOR
Model ZIS420NRC
Near Minnetrista, MN 55359
Phillip
Job Details:
08/19/2022
Water was leaking from the drain pan under the compressor. The drain pan was cracked. I replaced the pan with the new style pan. I put it all back together and its working.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Minneapolis, MN 55437
Delton
Job Details:
08/19/2022
"replaced motor, tested and no leaks. DIshwasher is working good."
We serviced a
KENMORE WASHER FRONT LOA
Model 11042822203
Near Minneapolis, MN 55417
Delton
Job Details:
08/19/2022
"Replaced boot clamp, tested with load of 6-7 towels and it agitated and spun out door boot still on. If door boot keeps popping off, maybe its bad bearings like PW says? Washer is working good as im here. I guess if it happens again can relate it to that."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505EPA0
Near Plymouth, MN 55446
Phillip
Job Details:
08/19/2022
The compactor was stuck in a down position and the door will not open. The main drive gear was broken. I replaced the main drive gear and verified the Ram is compacting properly and coming back up like a should. .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Plymouth, MN 55446
Phillip
Job Details:
08/19/2022
The customer was concerned about the fan noise in the fresh food compartment. I was able to isolate the sound and the sound hes hearing is from the fresh food evaporator fan. I advised the customer that it seems to be when its on the high speed and it didnt sound that abnormal to me.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Osseo, MN 55311
Phillip
Job Details:
08/19/2022
The wash motor was locked up. I replaced the wash motor assembly. I ran it and its working good. The dishwasher is draining good.
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Roseville, MN 55113
Nate
Job Details:
08/19/2022
"7 flashes error code. Found an ornament that had partially melted on heater, but wasnt sitting on the heater. It was in the filter area. Put into test mode, the blue and red wire coming to the thermostat received 120 vac, but black wire by junction box has zero amps. Heater doesnt come on.; schdld next appmnt for 8/26 FRI !"
We serviced a
KENMORE DRYER- GAS
Model 110.795228
Near Minneapolis, MN 55418
Nate
Job Details:
08/19/2022
Not drying clothes. With vent connected it gets to 250 in about 10 seconds. Airflow is 34 mph behind the dryer and 18 mph outside. With vent disconnected the temp stayed at 100 because coils stopped opening up. Runs and heats great after replacing coils. Needs vent cleaned though too. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LSR7133KQ1
Near Watertown, MN 55388
Adam
Job Details:
08/19/2022
Unit would spin or drain. Noticed right away the lid switch was busted. Replaced lid switch 3949247V with truck stock one. Now unit is working properly. Collect $50 from American Home shield; used 1 3949247V (LID SWITCH) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Minneapolis, MN 55406
Nate
Job Details:
08/19/2022
Replaced bad motor which comes with sump assembly. Cleaned seals on drain pump and flow sensor. Runs nice and strong now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model MISSING
Near Saint Paul, MN 55105
Nate
Job Details:
08/19/2022
"Customer told office it was leaking from the bottom. Upon arrival I found the filter out. I put the filter back in, no leaks.. He forgot to put filter back in. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
JENN-AIR RANGE- ELECTRIC
Model JDR8895AAS
Near Saint Paul, MN 55105
Nate
Job Details:
08/19/2022
Runaway temps when lower oven is on bake. Temp sensor and bake element already replaced. Looking at wire diagram it appears lower oven bake and broil elements are controlled by main PCB. WP5701M796-60. ; ordrd 1 WP5701M796-60 (Main PCB)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Saint Paul, MN 55117
Nate
Job Details:
08/19/2022
Replaced a bad touch pad that wasnt responding today and a bad latch. Now the touchpad responds great and it runs and doesnt stop. Used the touchpad and latch.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT8G8HW0
Near Minneapolis, MN 55407
Nate
Job Details:
08/19/2022
Still leaking from the drain pan. Replaced the pan and used the glue to better secure it. Also recommended putting shims under the back of the fridge to raise it so its level. Only charged part and tax. No labor.
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/10
Near Minneapolis, MN 55436
Nate
Job Details:
08/19/2022
"Giving E09 error. Needs a new wash pump with heater assembly. DW ordered one for me. 12008381. Please schedule for two time slots. Coming back Tuesday. Also, she will be adding Samsung fridge on that needs drain kit, sensor and possibly new fuse. ; schdld next appmnt for 8/23 TUE AM"
We serviced a
LG REFRIGERATOR
Model LMXC23746S/01
Near Victoria, MN 55386
Adam
Job Details:
08/19/2022
Unit was giving error code for the ice maker fan. Found that a bunch of frost around the fan evap cover. Steamed off frost. Then was able to access everything tested good customer could have left door open and caused issue. Unit is operating properly now and will let us know if for some reason comes back
We serviced a
GE RANGE- GAS
Model JGBP30WEW1WW
Near Saint Paul, MN 55105
Delton
Job Details:
08/19/2022
"Customer says making clicking noises but oven is heating. As im here working on the fridge the whole time oven was heating, keeping temperature and no making loud clicking noise besides the relay to turn on/off igniter and gas valve which is normal. Oven is working good as im here. Customer will use oven as normal."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS6
Near Chanhassen, MN 55317
Adam
Job Details:
08/19/2022
Customer needs the stopper for the top rack rear rail. Thought on the phone they were explain the adjuster. Ordered WPW10195622 stopper. Reschedule for Tuesday the 23rd; ordrd 2 WPW10195622 (Stopper)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Chanhassen, MN 55317
Adam
Job Details:
08/19/2022
"Customer had a few different issue with unit. Customer thought there was a water issue. Found the unit filling just fine it just wasnt washing. The pump motor wasnt operating. Customer Also had the stopper on the top rack fall off which I was able to fix. Quoted blue book to do repair for the wash motor. Customer has confused on the labor part and thought it was included. I explained that the trip charge was but there is additional labor for part replacement.W11084656 motor is what I quoted. saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Adam
Job Details:
08/19/2022
Unit wouldnt cycle. Found that the lid lock would just continuously click and never lock. Making it so it would never cycle. Unit needs new lid lock quoted customer and gave a great discount because she is a repeat customer. Ordered W10404050 lid lock ; ordrng 1 W10404050 (Lid lock)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55424
Adam
Job Details:
08/19/2022
Unit would leak a small amount. Ran unit a couple of times didnt see any leaks on the floor. Checked underneath and all looked dry. Took the top off and noticed some water on the dispenser hose. Dispenser hose has a small hole. Will need to be replaced. Dont carry that hose so ordered and rescheduled. I did put some red glue on the small hole because customer is still using the washer. Let her know this might not do anything. So at your own risk of running the washer and leaking. Ordered 134625700 hose ; ordrd 1 134625700 (Dispenser hose)
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details:
08/19/2022
Installed new switch which kept blowing out the breaker. Now unit works properly with out blowing out the power. Usedwb24x29364 switched I ordered
We serviced a
BOSCH DISHWASHER
Model SHE65P054C/60
Near Osseo, MN 55311
Phillip
Job Details:
08/19/2022
The customer said the power button is broken but was still working. I verified the power button is broken and needs to be replaced. Im ordering the power button. ; ordrd 1 00424673 (Power button)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW1
Near Maple Grove, MN 55369
Adam
Job Details:
08/18/2022
Unit is a stacked unit in very tight spot. Customer complaint was it squeaky. Was able to sneak in to disassemble unit. Found the idler pulley was bad. Replaced idler. All the rollers were ok so I cleaned them then oiled. Also vacuumed all the excessive lent out. Reassembled unit and now unit is working great. Used 279640 idler from truck stock; used 1 279640 (ROLLER) from stock
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Wayzata, MN 55391
Adam
Job Details:
08/18/2022
Unit wasnt powering. Found that the bottom out wouldnt work top would under the sink. Asked customer if he had any switches he didnt know what it did and found one and it powered on and off the outlet. Its set up for a good disposal and was plugged in to the switch outlet
We serviced a
KITCHENAID RANGE- GAS
Model KGRS303BSS1
Near South Haven, MN 55382
Seth
Job Details:
08/18/2022
The customers concern was the bake and broil options did not work well as well as the cooktop seem to be weak. Upon arrival an inspection I found a gas range had been installed. I pulled the unit out and looked over things finding a soft spot in the wall on the lower right hand corner and I notified the customer. I then checked the unit to see if it was set up for natural gas or propane. The unit had been set up for natural gas but the customer has propane. I switched over the conversion to propane and adjusted the burners. The bake option got to 350? in 10 minutes. The cooktop is now much stronger and I adjusted the flame so they would not blow out when they were switched to low rapidly. The range is now converted properly and is working as designed.
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Saint Paul, MN 55117
Nate
Job Details:
08/18/2022
"38 in fresh food and 20 in freezer. All fans running well, but compressor extremely hot. Evaporator is only frosting on upper left side. Has a sealed system issue. Told customer that it needs sealed system work."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS6
Near Chanhassen, MN 55317
Adam
Job Details:
08/18/2022
Unit was leaking out the front. Started the dishwasher and opened the door and there was a extreme amount of suds. Customer is using the platinum packets which we know from experience cause a leaking issue. Cut out the suds with some oil and filled and drain a bunch of times to clear out. Once clear ran unit and didnt get any leaks. Everything seams like its working properly. Let customer to let us know if it leaks after they switch brands. If it does leak we will need new seals before returningW11177741 door sealWPW10497235 bottom seal
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS-3
Near Apple Valley, MN 55124
Nate
Job Details:
08/18/2022
"It continually runs. E1F4 error. Tested the relay and it tests as closed. Soldered a new relay on there but it wasnt a perfect match, the little terminals didnt quite fit right, so now the microwave doesnt continually run but it will only run for 3 seconds then stops. Had to order a new main PCB from Marcone. W11129648. Came back today to install. Installed new PCB and it works great now."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEA3
Near Minneapolis, MN 55407
Nate
Job Details:
08/18/2022
"Fresh food is room temp and freezer is 35 degrees. Found evaporator iced over, but in forced defrost the heater comes on great. Steamed off evaporator. Needs a jazz board. . ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
LG REFRIGERATOR
Model LMX25981ST
Near Chaska, MN 55318
Adam
Job Details:
08/18/2022
Unit was leaking from back. Another company was there just over a year ago and replaced a junk of the line. Now it was leaking above that fix. I removed the line completely and started over. I had some left over line from a ice maker kit so didnt charge any parts for the customer just labor. Filled about a gallon of water and no leaks what do ever
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS9
Near Chaska, MN 55318
Adam
Job Details:
08/18/2022
"Unit has a different issue then last time. Unit isnt frosting up like it was before. Unit is showing signs of sealed system issue. The have the freezer set at the coldest temp and still only reading at 6 degrees so meat is frozen but ice cream was soft. The frost pattern on the evap isnt existing. But it is cold. Unit has a slow leak and just cant keep up to cool system. The damper on the fridge isnt operating correctly also but that doesnt explain why we dont have a frost pattern if anything that should help build up the freezer. I even shut the fridge down steamed the evap then restarted unit to check frost still no frost pattern was getting cold but not the way it should be see photos. One photo is when i first got there the other is after steam; snapped 3 QuickPics, states that autho needed"
We serviced a
LG DRYER- GAS
Model DLGX2656V
Near Big Lake, MN 55309
Seth
Job Details:
08/18/2022
Dryer does not heat. The igniter had failed. I replace igniter and cleaned the dryer. I watch temperatures hooked up and its cycled at 105 and 225. The dryer is now fixed. note the house was in the middle of a giant construction project. I warned customer about smells coming from burning VOCs and send her an article.; used 1 SDE365 () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Saint Joseph, MN 56374
Seth
Job Details:
08/18/2022
"I replaced the damper and tested, the valve opened and started cooling the fridge. It is now fixed. Note fridge and freezer were overloaded, cold and hot spots are likely until they rearrange the fridge."
We serviced a
DANBY FREEZER
Model DUFM085A4WDD
Near Blaine, MN 55434
Phillip
Job Details:
08/18/2022
The customer said on Tuesday the meat started to thaw and the door was not making the vacuum sound the she normally hears. The customer said this happened back in April but then it started to work after she unplugged the freezer and defrosted it. Today it was freezing food inside. The customer said it started to work last night. This a manual defrost so the shelves build up with frost. All the shovels had frost on them and some had a lot of frost. The door bins have moisture on them too. It felt like the door was rubbing on something when I closed it. I removed the door and greased the door pin. The door seals good. Today I found no issues with the freezer. I advised the customer that theirs not much space between the door bins and the shelf. I advised to make sure nothing is pushing on the door .
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW1
Near Dayton, MN 55327
Phillip
Job Details:
08/18/2022
When water starts to fill in the very beginning it comes in a real slow it will make a whistle sound and And sometimes water will shoot in a little faster. I thought the issue was with the main water valves I replaced the main water valves and ste doing the same thing. In the very beginning when it first fills it feels very slowly and then I dont know if its switching to the main fill but then water will come in faster. Now there may be an issue with the dispenser assembly. The whole dispenser assembly does not come out of one. I would need the tub dispenser cover. The cover does not look like its in stock and may be on backorder. Please see if the park can be located and then call the customer to reschedule. It will probably not need the water valve so I will have to adjust the quote once I get it fixed.Dispenser cover 5304514794; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rogers, MN 55374
Matt
Job Details:
08/18/2022
"Customer complaint is, NO COOL FRIDGE/FRZR - ITS SPOILING FOOD-LEAKS DOWN THE BACK & UNDER MEAT TRAY-IM WKS INTERMIT. Inspected and tested. This refrigerator has both the ice maker and FF evaporator issues. Needs the drain kit, add on heater and defrost sensor. Customer doesnt want us to do the ice maker kit. Installed new defrost sensor, drain kit and add on evaporator heater. Tested and its working great. Refrigerator is now fixed. ; used 1 SH502 (HEATER), 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GTE16GTHCRWW
Near Minneapolis, MN 55407
Delton
Job Details:
08/18/2022
"Not making noise as im here but pretty certain that it is evaporator fan motor as i can wiggle it and makes similar noise to what customer was hearing. I replaced fan motor, tested and refrigerator is running quiet and workin good.I did not use condenser fan motor"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Hanover, MN 55341
Matt
Job Details:
08/18/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element had failed. Quoted customer $370. to install new heating element. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 125F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Saint Michael, MN 55376
Matt
Job Details:
08/18/2022
"Customer complaint is, FRZ DRAWER HANDLE IS CRACKED & FRIDGE SHELF IS CRACKED. Installed new freezer door and bottom right FF door bin. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details:
08/18/2022
Added a bunch of photos of plug and wiring harness. I did install the new flow meter for now. Customer will have the company not hook the water up when they are done with the floor and call us out to have us hook water up and check for leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Minneapolis, MN 55431
Delton
Job Details:
08/18/2022
tested and dishwasher is draining and workin good. This dishwasher has weird setup as water and drain hose goes through floor and there is like a 10 ft extension of drain hose to the wash tub in the basement from the dishwasher. But dishwasher is working good and draining good. Wash tub was backed up and not drianing and the hose fro dishwasher was submerged in the washtub water. I pulled it out and explained that it cant be in the water and I suspect that maybe something was clogging the drain as the wash tub is backed up. I explained to customer and he will use dishwasher as normal and call back if problem still persists.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Burnsville, MN 55337
Delton
Job Details:
08/18/2022
Getting stuck key error and door lock error. When im here washer is working good. Customer will try door lock himself then if problem persists probably replace washer since part is very expensive.
We serviced a
GE DRYER- ELECTRIC
Model DBSR463EG2WW
Near Lakeville, MN 55044
Delton
Job Details:
08/18/2022
"Added the arcade switch, tested and dryer now starts and is working good. But the plastic console panel, customer tried to remove it and broke the bottom plastic slide in tabs to secure the bottom (see picture) so it is a little loose but it still functions fine.; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details:
08/18/2022
"I replaced drain pump last time with LG pump and has failed, just hums. Either bad part or not deigned for this model even though it fits. Ordering drain pump specifically for this model. Ordering part and rescheduling.; ordrd 1 WPW10661045 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model GFE28HMHGES
Near Minneapolis, MN 55438
Adam
Job Details:
08/18/2022
Unit wasnt cooling the fresh food compartment. Found with SmartHQ that the fresh food evap fan wasnt working. Quoted customer for a new fan and installed. Tested fan works great. Also did the software update on this unit also. Now unit is working properly. Used truck stock partwr60x26866 ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details:
08/18/2022
Not draining again. Ended up finding a bunch of sludge in the drain line and garbage disposal. Cleaned that out. Drains great now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW2
Near Albertville, MN 55301
Matt
Job Details:
08/18/2022
"Customer complaint is, NOT DRAINING AND SPINNING. Inspected and tested. Customer said it sounds like a airplane taking off when spinning. I can spin the drum by hand and its really loud. The actuator isnt working in test mode."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Otsego, MN 55301
Matt
Job Details:
08/18/2022
"Customer complaint is, NOT COOLING ANYMORE. FRENCH DOOR. FREEZING IN CRISPERS. FREEZER FOOD IS SOFT. NOISY. Inspected and tested. Found both compartments were in the 50s. I removed the freezer evaporator cover and there was no frost on evaporator. I put refrigerator into test mode and turned the compressor on and the freezer evaporator only got frost on the first 8 inches after running for 15 minutes. The sealed system has failed. There is a ball of ice in the FF compartment behind the bottom drawer because its running nonstop to try and keep up."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Elk River, MN 55330
Phillip
Job Details:
08/18/2022
"The customer said the breaker would trip when they would open the door while it was on but now it trips as soon as they press start. I found the monitor switch was bad. I replaced the switch bracket and all 3 micro switches. Its working good now. I advised to not open the door while its running. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"