We serviced a
GE WASHER TOP LOAD
Model GTW725BPN1DG
Near Becker, MN 55308
Seth
Job Details: 04/20/2022
Leaking. Split O-ring on the hot water supply. I replaced it and tested the leak stopped and it ran great. I tested by running to quick washes with no spin.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC400VW0
Near Farmington, MN 55024
Delton
Job Details: 04/20/2022
"Found that idler pulley and rollers were worn out. Replaced with repair kit. Replaced rollers, idler wheel, belt. Tested and dryer is tumbling quietly. Dryer is working good.; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS01
Near Farmington, MN 55024
Delton
Job Details: 04/20/2022
Customer says it will trip the GFCI outlet afternoon 2-6 hours of run time. While Im here i reset GFCI and fridge is running fine and i put into defrost and is working. But i looked up this model and it shows that there is a known issue with the adaptive defrost control that has this exact symptom to replace that part.I suggested customer to try different outlet and see if that makes a difference while part is on order.Ordering part and rescheduling.; ordrd 1 WPW10366605 (Adaptive defrost control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near St. Cloud, MN 56301
Seth
Job Details: 04/20/2022
Refrigerator stops light stop working intermittently. I believe its a failed wiring harness part on order; ordrd 1 W11170612 (Wiring harness)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8624AAE
Near Minneapolis, MN 55418
Nate
Job Details: 04/20/2022
"Washer locks up and then the motor smokes. Found a good amount of oil leaking from transmission. For sure needs new bearing assembly, and new transmission. DW, any other parts that would need to be changed when doing that repair, please let me know. Please see if you can find these parts and submit for authorization. Thanks ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDWT368V00SS
Near Minneapolis, MN 55418
Nate
Job Details: 04/20/2022
"Not draining. Found a piece of ceramic stuck in drain pump, and a black piece of plastic in the drain hose. Cleaned both out. Also took door apart and tightened a loose handle. Works great now."
We serviced a
KENMORE WASHER FRONT LOA
Model 41744052401
Near Minneapolis, MN 55403
Nate
Job Details: 04/20/2022
Replaced rusty front panel. Looks great now.
We serviced a
GE WASHER TOP LOAD
Model GTW220ACK7WW
Near Saint Michael, MN 55376
Phillip
Job Details: 04/20/2022
The customer said the washer goes off balance and shuts off. I ran test. The not able to fill error and out of balance error were stored. I found the drain hose was to far down the pipe. I pulled it out and zipped tied in place. I found a little bit of oil on the belt. I replaced the belt. I made sure the pressure hose was clear and put a zip tie around the hose at the board. I advised the customer to use precise fill. ; used 1 Wh01x27538 (Belt) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF368LXKQ0
Near Albertville, MN 55301
Phillip
Job Details: 04/20/2022
The customer said that the oven was not getting to temp after it beeps and says preheated. I took temps at 400. When the oven beeped and said preheated the temp was off by 100. I advised the customer that the user manual states that when the oven beeps the temp on the display will differ from the temp in the oven and they need to wait additional 10 minutes before putting food in the oven. I waited ten minutes and the temps went over 400.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB0
Near Big Lake, MN 55309
Seth
Job Details: 04/20/2022
"Surface light stays on. Part is discontinued, please research. See pics for details.; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Monticello, MN 55362
Seth
Job Details: 04/20/2022
"No heat bulletin Hl03-16, and bad timer. Parts on order; ordrd 1 WE04X24550 (Timer) and 1 WE04X25996 (Ignitor)"
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near Apple Valley, MN 55124
Delton
Job Details: 04/20/2022
"Motor is making loud rattling and drain solenoid is melted and not draining. Ordering motor assembly and filter and rescheduling. Scheduling extra time, have to take out whole dishwasher.; ordrd 1 Wd26x10051 (Motor assembly) and 1 Wd12x10357 (Filter)"
We serviced a
SAMSUNG DRYER- GAS
Model DV50K7500GV/A3
Near Minneapolis, MN 55401
Nate
Job Details: 04/20/2022
Vent not connected in back. Reconnected vent and used vent tape too. Works great.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3066UFA
Near Maple Grove, MN 55369
Phillip
Job Details: 04/20/2022
Both ovens temps are off. At 350 the average for both was 335. I showed the customer how to raise the temps. We raised them up 15.
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Minneapolis, MN 55445
Phillip
Job Details: 04/20/2022
I found the condenser fan and fresh food fan not working. I do get 14 volts dc to each fan. Im ordering the condenser fan and fresh food fan. ; ordrd 1 WR60X26866 (Ff fan) and 1 WR60X10358 (Condenser fan)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Minneapolis, MN 55439
Adam
Job Details: 04/20/2022
Unit wasnt heating. Found once disassembled that the heating element was burnt out. And also noticed the idler was stiff(tried to lube but to far gone). Quoted and replaced heater assembly and idler. Now unit is working good. Also advised customer to get the vent cleaned. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
GE WALL OVEN- ELECT
Model JT5000SF5SS
Near Otsego, MN 55330
Matt
Job Details: 04/20/2022
"Customer complaint is, Interior glass on door is broken. Installed new inner glass pack. Oven door is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.13492N411
Near Elk River, MN 55330
Matt
Job Details: 04/20/2022
"Customer complaint is, LEAKS. Customer said that when they would start it the water was just pouring out onto the floor. Inspected and tested. Found the dishwasher wasnt level and was tipped really far forward. Leveled out dishwasher and watched it run for over 20 minutes and it never leaked. Looks like it was just not level."
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Hopkins, MN 55343
Adam
Job Details: 04/20/2022
the ff evap drain is leaking into the right side crisper/. Found the drain was plugged. Replaced with Samsung drain kit and now unit will be operating correctly ; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Blaine, MN 55449
Matt
Job Details: 04/20/2022
"Customer complaint is, WATER LEAKING INTO THE WASHER. NOT SURE IF HOT OR COLD. Inspected and tested. Found the valve wasnt closing all the way and had a slow drip into the drum. Installed new valve and tested. Washer is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM3900HBA
Near Blaine, MN 55449
Matt
Job Details: 04/20/2022
"Customer complaint is, LEAKING MAYBE THRU DOOR SEAL OR FRAME. Inspected and tested. I can see were water has been running down the side from the dispenser, but was not actively leaking while I was testing. I think we will need to replace the dispenser drawer and assembly. Installed new drawer panel and dispenser. Tested washer and its working great and not leaking. Washer is now fixed."
We serviced a
GE RANGE- GAS
Model JGBS86SP2SS
Near Albertville, MN 55301
Matt
Job Details: 04/20/2022
"Customer complaint is, DOUBLE OVEN TOP DOOR WONT SHUT HAS A GAP? Installed new hinge and receiver supplied by GE and door still doesnt shut right on the top left corner. I called tech line and he said we should replace the inner door assembly. Part is not in stock. Part number WB34X28839.. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDT635HSM6SS
Near Robbinsdale, MN 55422
Phillip
Job Details: 04/20/2022
I replaced the user interface and the harness that were sent to the customer. The dishwasher is working good now.
We serviced a
MAYTAG RANGE- GAS
Model MGRH752BDB
Near Buffalo, MN 55313
Seth
Job Details: 04/20/2022
. Customers complaint as baKE stopped working. Upon arrival and inspected I found no power to the new igniter. I tested and trace wiring back and found power was at the board but not at the bottom of the wire I had found a chewed wire. I repaired the damage section of wire and tested. The range is now fixed.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3053LSH
Near Minneapolis, MN 55408
Nate
Job Details: 04/20/2022
"Two ignitors were not sparking. Replaced the wires today, but all power was off to the house because of electrical work an electrician was doing. So I could not test it after the repair. Theres a chance it may need a new spark module as well. Module for this unit is discontinued, but 808608802 is the sub. I ordered the sub in case I need to come back. Had quoted customer 120 for repair for the wires. Will wait to collect until we know if the wires fixed it. Spark module would be an additional 57. ; ordrd 1 808608802 (Spark module)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Apple Valley, MN 55124
Nate
Job Details: 04/20/2022
"Installed new shelf, works great now."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Golden Valley, MN 55416
Nate
Job Details: 04/20/2022
Replaced bad main PCB. Runs great now. No errors.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Minneapolis, MN 55436
Phillip
Job Details: 04/20/2022
I verified the dispenser was broken. I replaced the dispenser and 2 of the wheels that were the older style. None of the wheels were actually broken. There was a ton of soap that was built up. I cleaned the filter and took all the soap out.
We serviced a
BROAN VENT HOOD
Model NS65
Near Hopkins, MN 55343
Adam
Job Details: 04/20/2022
Motor was humming but wasnt spinning. Replaced fan motor and reassembled and everything is working great.
We serviced a
GE MICROWAVE
Model PSB9240SF6SS
Near Corcoran, MN 55340
Phillip
Job Details: 04/20/2022
I replaced all the parts sent by Ge. The microwave works great. No more flashing lights. I tried it several times.
We serviced a
GE REFRIGERATOR
Model GNE22GSEBFSS
Near Albertville, MN 55301
Matt
Job Details: 04/20/2022
"Customer complaint is, POWER SURGE AND NOW WONT COOL. Inspected and tested. Found the compressor start relay has failed. to install new relay. Customer approved repairs. Installed new compressor relay and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
GE COOKTOP- ELE
Model PP989DN2BB
Near Apple Valley, MN 55124
Delton
Job Details: 04/20/2022
Replaced element and switches. Tested and all burners are heating up and working good.; pckd up 2 Wb24x10176 (Infinite switch)s
We serviced a
LG WASHER TOP LOAD
Model WT5480CW
Near Burnsville, MN 55337
Delton
Job Details: 04/20/2022
"Replaced drain pump, tested and washer now drains and spins. Washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS
Near Eagan, MN 55122
Delton
Job Details: 04/19/2022
"Found that drain tube were clogged and then froze drain line. Customer approved estimate. Defrosted drain and replaced drain kit, tested and is now draining normally and should no longer leak to bottom fo freezer. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MAV6200AWW
Near Minneapolis, MN 55432
Matt
Job Details: 04/19/2022
"Customer complaint is, WON'T SPIN CLOTHES DRY. Inspected and tested. Found the belt had failed. Installed new belt and tested. Washer is working great. Customer has the hot water shut off. ; used 1 WP22003483 (BELT) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US/AA
Near Blaine, MN 55449
Matt
Job Details: 04/19/2022
"Customer complaint is, POWERS UP BUT WONT START. Inspected and tested. Found the water wall motor has failed. Quoted customer $415. to install new motor. Customer approved repairs. Parts on order. I need 2 hours for this on my return trip. ; ordrd 1 DD67-00103A (Lower motor cap) and 1 DD97-00216A (Motor assembly) and 1 DD67-00106A (Motor cap)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.629021
Near Anoka, MN 55303
Matt
Job Details: 04/19/2022
"Customer complaint is, NOT DRYING. Found the thermal cutoff has failed. Installed thermal cutoff kit, vacuumed out inside of dryer and cleaned up the rollers. Tested dryer and its working great and heat is cycling between 125F and 220F. Dryer is now fixed. ; used 1 279769 (HI LIMIT/FUSE KIT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Elk River, MN 55330
Matt
Job Details: 04/19/2022
"Customer complaint is, LOUD NOISE AT AGITATE CYCLE. Inspected and tested. Found the motor coupler was broken and the agitator dogs were wore out. Installed new motor coupler and agitator dogs. Tested washer and its working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"
We serviced a
GE REFRIGERATOR
Model GNE25JSKPFSS
Near Minneapolis, MN 55437
Nate
Job Details: 04/19/2022
Replaced bad RFID board. Fridge dispenses water great now.
We serviced a
LG REFRIGERATOR
Model LMXS28596S
Near Minneapolis, MN 55406
Nate
Job Details: 04/19/2022
Door not level. Adjusted the hinges. Very close to level now. Fridge itself is level too. Advised customer not to put as much weight in the right door. They had a lot of cartons of liquids.
We serviced a
GE DISHWASHER
Model GDT630PFM6DS
Near Elk River, MN 55330
Matt
Job Details: 04/19/2022
"Customer complaint is, START BUTTON IS GETTING STUCK AND TRIM AROUND BUTTONS IS FALLING OFF. Installed console cover graphics supplied by GE. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP/US
Near Minneapolis, MN 55428
Phillip
Job Details: 04/19/2022
"The fresh food evaporator is all frosted over. Water is leaking down from the evaporator. I tried to remove the cover but its frozen in. This one will need the evaporator because its pushing out and can be damaged. It will need the evaporator sensor , the drain kit and maybe the heater. It need to be unplugged and doors left open for 2 days. I will call the customer but please see whats covered and then contact the customer. ;"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNWH00
Near Minneapolis, MN 55407
Nate
Job Details: 04/19/2022
Leaking from underneath. Replaced the water filter and now it doesnt leak. Icemaker not working. Teeth had gotten pushed out. Reinstalled teeth and it is back together correct now. Quoted customer for optics board kit if it still doesnt make ice. ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock
We serviced a
LG DRYER- GAS
Model DLG2702V
Near Excelsior, MN 55331
Adam
Job Details: 04/19/2022
"Dryer is Luke screen got caught with clothes. Ended up destroying the four parts below. Moisture sensors are still good will reuse them. Order parts below rescheduled for Friday.MCK49049101 lint screen housingDryer Lint Screen Guide MEA49050001Lint screen ADQ56656401Moisture sensor guide 4930EL2004D; ordrng 1 MCK49049101 (Lint guide), ordrd 1 ADQ56656401 (Lint screen) and 1 MEA49050001 (Filter guide) and 1 4930EL2004D (Sensor holder)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Victoria, MN 55386
Adam
Job Details: 04/19/2022
Unit was stuck with green light on wash and wouldnt move. Unplugged unit to check then test the control board everything looked good plugged back in and tested good and started to go through the cycles fine. Ran it through and drain worked fine and didnt get stuck. If happens again please order control before sending me out. Control board 5304512731
We serviced a
LG DRYER- ELECTRIC
Model DLEX7900BE
Near Waconia, MN 55387
Adam
Job Details: 04/19/2022
Unit was getting a burn smell. Went to unplug unit for disassembly. Found the outlet was shorting so the cable and outlet plastic was melting. Quoted customer for replacing the cord and customer will need an electrician out before using; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock
We serviced a
GE REFRIGERATOR
Model GTS18WCMBRWW
Near Maple Grove, MN 55369
Adam
Job Details: 04/19/2022
Do unit freezer drain was frozen up. Defrosted drain and cleared out whatever was plugged in it. Also tested the heater in bimetal and everything tested great. Let customer know if it happens again it would need a new control. At that point the customer will buy a new one.
We serviced a
BOSCH DISHWASHER
Model SHE3ARL2UC/21
Near Minneapolis, MN 55427
Phillip
Job Details: 04/19/2022
I replaced the main board and the display unit. The dishwasher is working good.
We serviced a
GE DISHWASHER
Model GDF520PMJ5ES
Near Corcoran, MN 55340
Phillip
Job Details: 04/19/2022
I replaced the display board. The dishwasher is working good now.
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Osseo, MN 55311
Phillip
Job Details: 04/19/2022
The complaint was the dishwasher would shut down after 15 min. I found the error for no drain. The drain pump works and no obstructions. I was able to blow threw the hoses.Sometimes it drains and sometimes it does not. I found the issue is with how the drain hose is routed. It comes off the dishwasher and goes into the floor then back up under the cabinet. If the drain issue continues they will need the installer to drill new holes and fix it. While it was washing water was leaking from the bottom. I found the main clamp was missing from the pump to the sump. I installed a new clamp and now it does not leak. I heated up the membrane sticker and I lined it up right.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Minneapolis, MN 55446
Phillip
Job Details: 04/19/2022
I verified the water pressure is slow. I pulled the fridge out and found the water valve was only opened half way. I opened the valve and taped the water line up so it doesnt fall back down and kink. The water pressure is now good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUN2642LE0
Near Maple Grove, MN 55311
Phillip
Job Details: 04/19/2022
I replaced the ice maker. The water was also shut off. I turned the water on and made sure the ice maker filled with water.
We serviced a
GE WALL OVEN- ELECT
Model JT955S0K3SS
Near Corcoran, MN 55340
Phillip
Job Details: 04/19/2022
I verified the control was the issue. I replaced the control and programmed it. The oven works great now. The customer was fine with how far back we go it.
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Saint Michael, MN 55376
Phillip
Job Details: 04/19/2022
The customer had the microwave done and ready for me. I replaced the magnetron and diode. I tested the microwave and it works great.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Plymouth, MN 55441
Nate
Job Details: 04/19/2022
"Washer leaking water and oil through the transmission. Need new agitator, agitator base, transmission, and belt. Some of these parts like agitator WH43X31239 arent available at sundberg. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/08
Near Plymouth, MN 55446
Nate
Job Details: 04/19/2022
"Ice built up again in the ice maker area. Steamed all the ice out. Auger works well now. There was a block of ice in the clear funnel that water goes through into the icemaker mold. The first time test cycling the ice maker, water ran down the back. After the ice block had some water on it, then water could flow through the funnel into the mold. It fills up all the way. There were a couple drips of water from the spout after taking out Icemaker. Nothing after that. Jared said it could be a water valve issue. Customer also has reverse osmosis, so we put a water bypass into the filter head assembly and customer will monitor it daily to see how its working and if there are any unusual things going on with the fridge.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Osseo, MN 55369
Adam
Job Details: 04/19/2022
Lower spray arm was clogged up. Cleaned it out the best I can but it was still had some debris. Customer is going to order the part him self and install it. Let customer know also about using finish soap to help get the dishes cleaned better
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN2WW
Near Minneapolis, MN 55446
Nate
Job Details: 04/19/2022
"Customer complaint is that the washer shakes across the floor and bangs around. I checked error codes and there were no error codes. Upon inspecting underneath I found oil on the belt and the pulley. I used rubbing alcohol and cleaned all the oil and replaced the belt. Customer confirmed it is shaking less than it used to. This is a very light washing machine and I explained that they will always be vibrating of the machine, but the customer is not happy that it vibrates. The transmission works great, it spins and agitates really well. Everything works but it does vibrate because it is a lighter machine. Customer plans to talk with GE and see if she could upgrade her washer to a heavier washer. we are the fourth company to come out to look at her washer. The original one she bought was replaced because of it shaking.; pckd up 1 WH01X24180 (Belt)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plymouth, MN 55446
Nate
Job Details: 04/19/2022
" Appliance was damaged in shipping process. Needs new inner and outer door, and control panel. Please submit for authorization and order inner door, outer door, (need whole door assembly) and control panel (user interface which is a part of door).; saved tckt"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model FFTW4120SW1
Near Apple Valley, MN 55124
Delton
Job Details: 04/19/2022
"Found that the drain tube was too far into drain pipe and seemed to drain as it was filling. I pulled out and zip tied drain hose, tested 3-4 fill cycles and it fills to correct level and agitates. Washer is working good as Im here.No additional charges."
We serviced a
GE WASHER TOP LOAD
Model GTW725BPN1DG
Near Becker, MN 55308
Seth
Job Details: 04/19/2022
I replaced the GE provided water valve and water valve harness. The washer should work as designed per GE Tech Eddie.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES0
Near Sartell, MN 56377
Seth
Job Details: 04/19/2022
I replaced the failed element. I cleaned ceramic dust from the cavity. I tightened the cord at the power block it had 3 loose nuts. I tested by heating to 425.
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2330AYW
Near Farmington, MN 55024
Delton
Job Details: 04/19/2022
"Replaced cycling thermostat, tested and dryer is cycling heat normally on and off for 20 minutes. Dryer is working good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519CT1
Near Lakeville, MN 55044
Delton
Job Details: 04/19/2022
"Replaced door switches and latches, tested and microwave is heating and working good.; used 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Burnsville, MN 55337
Delton
Job Details: 04/19/2022
"Found that the gas coils are bad and not turning on gas. Also idler wheel is worn out. Replaced gas coils and idler wheel, tested and dryer is cycling heat and is running quiet. Dryer is working good.I order lint filter to customers home, Lint filter plastic was cracked and didnt fit into slot.; used 1 WP37001287 (IDLER), and 1 5303931775 (COIL KIT) from stock, pckd up 1 Wp37001142 (Lint filter)"
We serviced a
FRIGIDAIRE COOKTOP- GAS
Model FGGC3045QSE
Near Dayton, MN 55327
Matt
Job Details: 04/19/2022
"Customer complaint is, ONE KNOB FROZE ITS NOT WKG. Inspected and tested. Found the front right burner valve has failed. Installed new front right valve and tested. Front right burner is now fixed. The back right burner only lights sometimes. When I was removing the burner head one of the screws broke off for that burner head. Customer did not want to put anymore money into the cooktop to fix it. Otherwise the other 3 burners are working great."
We serviced a
GE MICROWAVE
Model JVM3162RJ5SS
Near Minnetonka, MN 55305
Nate
Job Details: 04/19/2022
Microwave is dead. Had a bad TCO on the magnetron. Replaced magnetron and TCO. Runs and heats great now.; used 1 8193762 (THERMAL FUSE) from stock
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Eden Prairie, MN 55346
Adam
Job Details: 04/19/2022
Found that the unit was getting error code 21. Which indicates bad circulation pump. Put in test mode and got stuck in test 1 with circulation pump purge. Replaced pump and went through test mode.
We serviced a
INGLIS REFRIGERATOR
Model n/a
Near Minneapolis, MN 55432
Matt
Job Details: 04/19/2022
"Customer complaint is, FREEZER NOT FREEZING. Everything is working and normal with the refrigerator."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Saint Paul, MN 55118
Delton
Job Details: 04/19/2022
Found that drain pump is bad. Ordering part and rescheduling.; ordrd 1 Abq73503002 (Drain pump)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Eden Prairie, MN 55347
Adam
Job Details: 04/18/2022
customer advised the unit was running and flashing/ she advised me the normal light flashing and drian pump runing indicating a leak condition Found that once I turned the water back on the water valve started leaking. Replaced valve now unit doesnt leak and goes through all operations.
We serviced a
GE REFRIGERATOR
Model GFD28GYNGFS
Near Otsego, MN 55374
Matt
Job Details: 04/18/2022
"Customer complaint is, ICEMAKER IS LOUD, MOTOR MAKES A LOUD BUZZING NOISE. Inspected and tested. Ice maker is good. Its the auger motor thats buzzing when you get ice from the dispenser. Needs a new auger motor part number WR60X10362. Part is not in stock. ; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN STACKED DRYER
Model ATEE9AGP173TW01
Near Plymouth, MN 55447
Adam
Job Details: 04/18/2022
Put in roller set from last diagnosis.
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Prior Lake, MN 55372
Adam
Job Details: 04/18/2022
Unit had a lot of play in spin mode even with out clothing. When you had a load it would give the unbalanced error code. Found that the suspension rods were bad. Replaced rods and now everything is working good. Put a load of towels in the unit and got them soaking wet then went through a complete drain and spin. Unit does have some vibration through the floor being its not on a solid foundation and in a drain pan.
We serviced a
GE WASHER TOP LOAD
Model WHDRR418G1WW
Near Minneapolis, MN 55431
Nate
Job Details: 04/18/2022
"Not agitating or spinning. Tub just jerks around. Found a good deal of water thats leaked through the center of the tub, and the mode shifter is broken. Needs the mode shifter and parts that go along with it. DW knows which parts those are. Also needs new timer and timer knob because the timer shaft is broken. I have the pressure sensor , which it will need because it wont fill with water. Also have the belt I will replace if this is approved and parts can be found, because old belt is bad. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Plymouth, MN 55446
Phillip
Job Details: 04/18/2022
I pulled the damper out and now found the air flap stuck up. A small piece of plastic from the flap fell out of the damper. The damper was about the same price as the board. Im ordering the damper and will replace at no charge to the customer. ; ordrd 1 DA92-00233D (Damper)
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Victoria, MN 55386
Adam
Job Details: 04/18/2022
Unit was unleavened on arrival adjusted the back legs down because they were up to far. Got unit level and the unit still was rubbing on top board along the counter. Unit is as far down and level as possible. With the new flooring the top board will need to be sanded to give more clearance. No parts needed
We serviced a
GE REFRIGERATOR
Model GSH25JSRFSS
Near Excelsior, MN 55331
Adam
Job Details: 04/18/2022
Unit froze up again. Found that the heater was working but unit was still freezing. Temps in freezer was at 6 degrees also so wasnt super cold for a freezer. Insulation in the door has failed. Also customer pointed out his display for the dispenser is all cracked and hard to use the buttons. Door WR78X11096Display WR55X10438Trim WR38X23216; states that autho needed
We serviced a
WHIRLPOOL STACKED DRYER
Model LTE5243DQA
Near Minneapolis, MN 55416
Phillip
Job Details: 04/18/2022
I found the washer fill tube had popped off the washer. That tube I never touched. I found the air gap screw was missing. I put a new screw in and tested the washer. It was not leaking.
We serviced a
DACOR RANGE- DUAL FUEL
Model DR30D/NG
Near Minneapolis, MN 55419
Nate
Job Details: 04/18/2022
"Broil not working. Uninstalled board and all solder joints good. Broil doesnt send 120 though. Broil comes on when the broil wire is connected to bake. Tested temp sensor and it reads temps perfectly. Ordered new board, . Just 150 towards new board. ; ordrd 1 102377 (Relay board)"
We serviced a
GE MICROWAVE
Model JVM6175SK5SSJ
Near St. Louis Park, MN 55416
Nate
Job Details: 04/18/2022
"First time out, microwave buzzes a little louder than normal. Spoke with GE tech support. They said as long as its heating well and everything is operating, theres nothing to fix. I did though order a magnetron and capacitor, and replaced both today. Microwave sits above a big range and its difficult to uninstall and reinstall. Also attached to a vent above it with sealant. Replaced both parts but it still buzzes a little louder. Customer requested that the facility replace the microwave. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55405
Nate
Job Details: 04/18/2022
"Running hot. Bad condenser motor. Oil leaking. Replaced it, runs great now. Will be nice and cool. Owner will call office to make payment."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.670326
Near Fridley, MN 55421
Nate
Job Details: 04/18/2022
"Still squealing. Replaced bad blower belt and installed the two moisture sensors. Runs great, nice and quiet now.; pckd up 1 3387223 (Moisture sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INSS02
Near Minneapolis, MN 55447
Phillip
Job Details: 04/18/2022
The whole unit was dead. I replaced the main control board. Its all working good now.
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/26
Near Shorewood, MN 55331
Adam
Job Details: 04/18/2022
Hooked up an extension cord to unit and make sure the dishwasher was working properly everything is working great. Just needs a electrician to fix the wiring to the dishwasher
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Maple Grove, MN 55311
Matt
Job Details: 04/18/2022
"Customer complaint is, OVEN DOESNT IGNITE. Inspected and tested. Found the bake ignitor had failed, also the door latch has failed. I installed the bake ignitor but couldnt test it because the range wouldnt let me do any testing with the door latch failed. The door latch had 120V but nothing was happening. Installed new door latch that was shipped to customer from GE and tested. Oven is now heating great and door latch is working great. Range is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SR/AA
Near Minneapolis, MN 55443
Matt
Job Details: 04/18/2022
"Customer complaint is, WATER ISNT FILLING UP THE IN DOOR WATER PITCHER DOESNT DO AUTO FILL. Auto fill was turned off. Also adjusted screw that was hitting water pitcher. Refrigerator is now fixed."
We serviced a
KENMORE TRASH COMPACTOR
Model 665605790
Near Minneapolis, MN 55448
Matt
Job Details: 04/18/2022
"Customer complaint is, SOUNDS LIKE A SWITCH WENT OUT BECAUSE IT WON'T RAISE OR LOWER. Inspected and tested. Found the switch on the inside top was broken and falling off and the start switch has failed. I can find a substitute start switch part number 675382 but I cant find the switch on the inside.. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Minneapolis, MN 55448
Matt
Job Details: 04/18/2022
"Customer complaint is, FILTER LIGHT IS ON AND THE FRIDGE CONTROL PANEL IS NOT WORKING UNIT IS NOT WORKING. Refrigerator was unplugged and completely defrosted when I got here. Plugged in refrigerator and compressor, fans and lights are all working. Display is working great. I ran refrigerator through diagnostics and everything was working. The refrigerator was in vacation mode when I plugged it in. I took it out of vacation mode. Refrigerator is operating normal."
We serviced a
GE STACKED DRYER
Model GUD27EESN0WW
Near Champlin, MN 55316
Matt
Job Details: 04/18/2022
"Customer complaint is, LOUD CRANKING NOISE FROM DRYER. Inspected and tested. Found a bracket was bent and was scraping the drum. I adjusted the bracket and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
GE WASHER FRONT LOA
Model GTW500ASN1WS
Near Minneapolis, MN 55427
Nate
Job Details: 04/18/2022
"Bangs around quite a bit. Found the washer tipped back, so I got it leveled out. Everything looks good except the belt is a little stretched and there was oil. Cleaned up the pullys and cover and belt, as long as clothes are evenly distributed it spins great. Told customer they will sometimes need to do deep fill option to mitigate clothes clumping. Ordered new belt. ; ordrd 1 WH01X24180 (Belt)"
We serviced a
GE WALL OVEN- ELECT
Model JTS5000SN1SS
Near Corcoran, MN 55340
Phillip
Job Details: 04/18/2022
I tried to verify the noise but even with the video recoding the customer had I was unable to completely verify where the noise is from. Going off what the customer said it sounded like it was from the cooling fan. I replaced the cooling fan with one that was sent to the customer. It sounded good after I replaced it.
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Lakeville, MN 55044
Delton
Job Details: 04/18/2022
"Replaced water filter housing and water valve, tested and water now dispenses normally and no more loud water hammering sound. Refrigerator is working good."
We serviced a
LG REFRIGERATOR
Model LFX28968ST/01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/18/2022
The customer said the right door does not close very easy. I instructed the customer that they need to give it a little more power when they close the door. I raised the front legs and put some grease on the gasket so it closes easier for them.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVMS03
Near Burnsville, MN 55337
Delton
Job Details: 04/18/2022
After replacing water valve and new reservoir i tested water and still not coming out and then found that water line is frozen inside freezer door. That means that not enough insulation inside door or insulation has broken down. Freezer door would need to be replaced.I already replaced water valve and reservoir so parts are used and wouldnt know of the problem until the parts were replaced.Would this be covered? Either way part shows NLA W10272033; saved tckt
We serviced a
GE WASHER TOP LOAD
Model WJSR2080T8WW
Near Edina, MN 55410
Delton
Job Details: 04/18/2022
Found that motor shaft is broken so it sounds like motor is running but not spinning the belt/tub. Motor part itself is very expensive.
We serviced a
GE RANGE- GAS
Model JGS760P2SS
Near Minneapolis, MN 55408
Delton
Job Details: 04/18/2022
"Found that the cooling fan wires were hitting the motor and making whirring sound when cooling fan came on. Repositioned wires, tested and no longer making rubbing noise. Oven preheated and cooling fan turned on and is quiet. Range is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5200VQ2
Near Saint Paul, MN 55105
Delton
Job Details: 04/18/2022
"Found that timer is bad, not filling and just agitating continuously. Also agitator and knobs are broken. "
We serviced a
GE MICROWAVE
Model JVM6175SK5SS
Near Minneapolis, MN 55406
Delton
Job Details: 04/18/2022
"Replaced the magnetron again, tested and now the microwave is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details: 04/18/2022
"Customer said it would freeze/thaw, freeze/thaw and would make random clicking noises. Found the compressor/condenser area would be really warm, found that vents back there were all clogged with dust/pet hair what seemed to be causing compressor to get too hot and click off. Cleaned out dust/hair and compressor has been running and can feel air being pushed out. Should be keeping compressor cool and refrigerator will be cooling."