We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Saint Joseph, MN 56374
Seth
Job Details: 08/16/2022
"Fridge is warm, freezer is good. The damper has failed part is on order.; ordrd 1 242303001 (Damper)"
We serviced a
GE DISHWASHER
Model GDF530PMM4ES
Near Lakeville, MN 55044
Delton
Job Details: 08/16/2022
"As im here, dishwasher starts and is working. H20 error means no water is entering dishwasher but dishwasher fills and starts as im here. Filter was dirty, i cleaned out filter and pressure sensor. I guess its possible that sensor might of been gunned up and not reading correctly. Otherwise presume sensor would need to be replaced. Customer will use it and call back if problem persists.Would need to order pressure sensor part# WD21X25468 "
We serviced a
KENMORE REFRIGERATOR
Model 10657072601
Near Eden Prairie, MN 55347
Adam
Job Details: 08/16/2022
Installed water line kit from last diagnosis. Checked for leaks many time and ran a gallon of water through the dispenser. Customer wanted me to check one more time so I did. Unit is working properly. Used PT25E water line kit
We serviced a
KITCHENAID DISHWASHER
Model KTDM404KPS0
Near Shakopee, MN 55379
Adam
Job Details: 08/16/2022
Leaking unit. Customer had plumber out to look for leak said it was the dishwasher. Found that the plug on the water valve was broken from being pulled out incorrectly. So was able to jump the water valve and found it leaking from the motor and sump. Unit would need sump assembly and water valve. Motor or the sump assembly are on back order and customer doesnt want to pay that much and rather get a new unit
We serviced a
GE REFRIGERATOR
Model PSS26MSRDSS
Near Victoria, MN 55386
Adam
Job Details: 08/16/2022
"Unit wasnt cooling. Looked in freezer and the back evap was covered in frost. Defrosted unit then started to test defrost system. The heater ohms out good. Checked the bimetal and found that has popped and was bad. Also tested the freezer temp sensor and that was reading faulty also. Replace bimetal WR50X60 and sensor wr55x10025. Both were truck stock; used 1 WR55X10025 (THERMISTOR), and 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/01
Near Victoria, MN 55386
Adam
Job Details: 08/16/2022
Unit wont dispense ice. Customer replaced ice maker and same issue. Disassembled door to ohms out the wires. Found once I could access the wiring that the orange wire from the sensor is open. So indicating that it is faulty and the reason why it says its always full. Unit would need a new door assembly. Part number ADD74236501.
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM189KFC
Near Minnetrista, MN 55375
Adam
Job Details: 08/16/2022
"Unit wasnt heating. Was making a loud humming noising sounding like a magnetron or diode. Removed unit from above oven and disassembled found that unit had a bad magnetron. Replaced mag with truck stock 2m248j. Now unit is heating properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 2M248J (MAGNETRON) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7513241
Near Dayton, MN 55327
Matt
Job Details: 08/16/2022
"Customer complaint is, dryer is making a funny noise. Inspected and tested. Found the dryer was making a thumping sound once every revolution of the drum. I disassembled dryer and found the belt was shredding and strips of it were hitting the drum. Installed new belt and tested. Dryer sounds great. Dryer is now fixed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 341241 (BELT) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FLSE72GCS7
Near Plymouth, MN 55447
Adam
Job Details: 08/16/2022
Unit would spin. Disassembled the front of the unit so I could see what the problem was turned unit to spin shut the lid. You could hear the motor running but it was spinning any of the pulleys or belt. The switch had failed in the motor. Unit will need a motor part number 134159500.
We serviced a
KENMORE DISHWASHER
Model 66513293K116
Near Farmington, MN 55024
Delton
Job Details: 08/16/2022
"Found that motor is bad and not running. Other parts not needed. Replaced motor, tested and all functions are working good, no errors. Dishwasher is working good.I only used motor part; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Plymouth, MN 55441
Phillip
Job Details: 08/16/2022
"The customer complaint was the food in the crisper drawer is freezing. I hooked up the Newfi device and found the fresh food fan was not coming on. I removed the evaporator cover and the fan was not running. I moved the fan blade and then the fan came on. The fan motor is bad. I quoted for replacing the fan, defrosting and running the firmware update. I replaced the part and did the update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF3
Near Rogers, MN 55374
Matt
Job Details: 08/16/2022
"Customer complaint is, NOT COOLING. BOTH COMPARTMENTS ARE ROOM TEMP. Inspected and tested. Found the compressor was just humming but not starting. I put a new start relay on and it was just humming. The compressor has failed."
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Rogers, MN 55374
Matt
Job Details: 08/16/2022
"Customer complaint is, WONT COMPLETE CYCLE. FND THE CONTROL PANEL FLICKERING. NEEDS A NEW CONTROL PANEL. QUOTED $540. TO INSTALL NEW CONTROL PANEL. Customer approved repairs. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed. Customer is going to call the office to pay the remaining balance."
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Rogers, MN 55374
Matt
Job Details: 08/16/2022
"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. FF compartment was at 38F and freezer was only 28F. I removed the freezer evaporator cover and found heavy frost on the first 5-10 percent of evaporator and then no frost after that. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Otsego, MN 55301
Matt
Job Details: 08/16/2022
"Customer complaint is, leaks water at soap dispenser. Inspected and tested. Water is leaking from the dispenser and running down the front. Also found the dispenser to tub hose is wore through and leaking. I need a whole new dispenser housing which comes in 2 different pieces and a dispenser to tub hose. Part numbers are 5304514794 which is not in stock and 5304514782 and 134625700. . ; saved tckt , states that autho needed"
We serviced a
HOTPOINT RANGE- GAS
Model RGA720EK1WH
Near Minneapolis, MN 55414
Phillip
Job Details: 08/16/2022
"Customer complaint is the range thermostat went out. I turned the thermostat to 350 but got no power to the bake ignitor. I removed the control panel tk access the oven thermostat. I found a wire off the thermostat. I put the wire back the thermostat terminal. Soon as I did that the bake ignitor started to glow. The thermostat was in the off position so the ignitor should have not started to flow. The only way I could get it to stop was to pull the wire off the thermostat terminal. When I left it on so the bake would start I found the bake ignitor is glowing slowly. The amp draw from the ignitor was only 2.83 amps. The bake ignitor is also weak. It will need a bake ignitor and thermostat. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV337AGR/XAA
Near Minneapolis, MN 55422
Phillip
Job Details: 08/16/2022
"The dryer was shutting off early and giving the thermistor error ts. I tested the thermistor and it was out of range. The dryer was packed full of lint and the idler was not spinning. The belt was cutting into the idler. I replaced the idler pulley, thermistor and cleaned the dryer duct. The air flow is great and the dryer is working good. ; used 1 DE634A (PULLEY), and 1 WP35001191 (THERMISTOR) from stock"
We serviced a
BROAN VENT HOOD
Model HARD TO SEE
Near Plymouth, MN 55441
Phillip
Job Details: 08/16/2022
"The customer said that some times when the fan is on low the fan makes noises. Today when I ran it on high and low it sounded normal. Sometimes when it first starts it made a little noise. I removed the fan blade. The motor shaft turns a little stiff. The whole thing is pretty greasy. The fan blade and motor are caked with grease. The fan blade and motor would need to be replaced. ; snapped 5 QuickPics, states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW1
Near Dayton, MN 55327
Phillip
Job Details: 08/16/2022
The customer complaint is the washer is not working. I found when it fills with water the cold water solenoid is not opening all the way to let water in fast enough. Its working intermittently. In diagnostics the e11 fill error was stored. It will need the water valve assembly. I quoted BB. Ordering the part from Sundberg. ; ordrd 1 5304528029 (Valve assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model EEB192MKNR0
Near Elk River, MN 55330
Phillip
Job Details: 08/16/2022
The issue is the whole unit will not cool. I found nothing running. If I tapped on the fresh food thermostat the fans and compressor started to run. If I tapped it or even shut the door hard it went out. It needs the thermostat. I am ordering the thermostat from Dey. ; ordrd 1 WP4317800 (Thermostat)
We serviced a
GE DISHWASHER
Model gdt665smn3es
Near Victoria, MN 55386
Adam
Job Details: 08/15/2022
Customer complaint DOOR LATCH ISSUES SOMEONE TRIPPED OVER THE OPEN DOOR AND NOW IT DOESN'T SHUT PROPERLY. Unit was mainly hitting on the right side. Disassembled unit and the right hinge was bent. Replaced hinge and reassembled. Unit is operating correctly. I tested unit for leaks. Unit is back to working condition.
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 08/15/2022
"Customer complaint is, RAN 2 LOADS AFTER TECH LEFT & NOW WONT START & HAS NO POWER. Inspected and tested. Main board has failed. "
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Minneapolis, MN 55418
Nate
Job Details: 08/15/2022
Not washing well. Found the circulation motor is seized up. Quoted to replace W10805015.
We serviced a
LG WASHER FRONT LOA
Model wm4270hwa
Near Shoreview, MN 55126
Phillip
Job Details: 08/15/2022
The customer said the washer would not spin and made a loud noise and also gave the LE error. I checked the tub bearing and it felt good and tight. I ran it on a spin and the basket was trying to go both directions. I quoted for the hall sensor. I replaced the hall sensor and leveled the front feet. I ran a spin cycle and its working great. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Minneapolis, MN 55412
Phillip
Job Details: 08/15/2022
Complaint is the fresh food section is not cooling well and freezer is not cooling well either. I arrived today and found the fresh food section not cooling. The freezer evaporator fan was barely running. It will need a new freezer evaporator fan quarter customer bluebook. Coming back on Wednesday.; ordrd 1 WP2315539 (Fan motor)
We serviced a
SAMSUNG DRYER- GAS
Model DVG54R7600C/A3
Near Maple Lake, MN 55358
Seth
Job Details: 08/15/2022
"Dryer wont tumble. I found a water bottle straw had fallen in the fan and broke it. The motor was burned out, after I removed the metal straw it would not start. Part needed DC93-00101U. This was user caused damage, see pictures for details.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GFE26JEMTFDS
Near Big Lake, MN 55309
Seth
Job Details: 08/15/2022
I replaced the failed freezer door clips that hold the handle on. The handle no longer pops off easily.
We serviced a
KENMORE REFRIGERATOR
Model 79551312014
Near Big Lake, MN 55309
Seth
Job Details: 08/15/2022
"Intermittent ice production. Failed ice maker was replaced, I used the manual harvest cycle to watch operation and check for water it completed the test flawlessly. The fridge is now fixed."
We serviced a
GE REFRIGERATOR/CLE
Model PVD288YNBFS
Near Maple Lake, MN 55358
Seth
Job Details: 08/15/2022
I replaced the failed icemaker and tested it using the smartHQ device. It cycled and filled as designed. The fridge is now fixed.
We serviced a
GE RANGE- ELECTRIC
Model JB735SP1SS
Near South Haven, MN 55382
Seth
Job Details: 08/15/2022
"Customers complaint was while cleaning there is a giant spark and then the display went dead. Upon arrival in inspection I found the main board fried. Please order part number WB27X41350, and call and re-schedule with the customer. part has been redesigned.; saved tckt"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Albertville, MN 55301
Matt
Job Details: 08/15/2022
"Customer complaint is, LEAKING. This is actually a Electrolux washer. Inspected and found the plastic Y that splits the cold water to the dryer is cracked. to remove Y and disconnect water from the dryer and hook the washer straight up to the supply valve. Customer approved repairs. Removed cracked plastic Y and hooked washer up directly to supply valve. Tested and no leaks. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rogers, MN 55374
Matt
Job Details: 08/15/2022
"Customer complaint is, IM NOT WKG. Inspected and tested. Found the wires were severed at the bottom hinge. This is known manufacturer defect. Theres hardly enough room to do a repair, but I was able to add a little wire extension and make a repair. This is only a temporary fix and the permanent fix would be to replace the door. Tested and ice maker cycled. Ice maker is now working."
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Quoted customer $418. to install new pump. Customer declined repairs for now and is going to look into replacing themselves. If customer calls back and wants us to do it, part number is WD19X25187."
We serviced a
WHIRLPOOL STACKED WASHER
Model NOTAVAILABLE
Near Saint Paul, MN 55116
Delton
Job Details: 08/15/2022
"Used air sled to move laundry center into cabinet. Was missing back leg. I used wood to balance out washer. Tested with load of towels and it fills, agitates, drains and spins. Dryer tumbles and heats. Laundry center is working good.NOTE: ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG STACKED WASHER
Model WM3170CW
Near Minneapolis, MN 55406
Delton
Job Details: 08/15/2022
"Bad drain pump. I was able to leave dryer on and able to take off front and get to pump. Not charging for use of all dolly. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDS9860AAP
Near Saint Paul, MN 55105
Delton
Job Details: 08/15/2022
"Found that control board is sending intermittent power to relay on back. I replaced control board, relay and convection fan motor. Tested and oven preheated to 400 degrees and was cycling at correct temperature. Range is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, NOT CLEANING, TOP RACK ADJUSTER BROKEN. Inspected and tested. Found the circulation pump has failed and the top rack adjuster is broken. Installed new circulation pump and top rack adjuster kit. Tested and dishwasher is working great. Dishwasher is now fixed. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Apple Valley, MN 55124
Delton
Job Details: 08/15/2022
"Replaced evap fan motor, tested and fan is now blowing and circulating air and blowing air down and cooling."
We serviced a
GE REFRIGERATOR
Model GFE28GMKHES
Near Rosemount, MN 55068
Delton
Job Details: 08/15/2022
"Found that the FF evaporator fan is bad. Customer approved estimate. Replaced fan motor, tested and is now blowing air around and cooling. I also did firmware update.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Minneapolis, MN 55406
Nate
Job Details: 08/15/2022
"Dishwasher hasnt been cleaning well. Ran it for 20 minutes on a regular cycle. It sounded good, circulates well, and drains well. Customer said it gets steamy and food particles get dried onto the plates and cups. They use cascade. Water not too hard 7/25 when I tested it. Spray holes on arms arent plugged. Filter is clean. She said when it circulates it often makes a loud hum. Sounds like shes describing a bad pump motor. ; ordrd 1 WPW10591570 (Pump motor assembly)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details: 08/15/2022
Replaced bad drain pump. Drains great now. Used A00126501.
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES1
Near Saint Paul, MN 55104
Nate
Job Details: 08/15/2022
"Icemaker not making ice anymore. Jumped T to H in the icemaker and L to V but it was dead. Replaced the icemaker, cycled it and it cycled perfectly and filled with water. Works great. Used WPW10190965 from TS. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Saint Paul, MN 55105
Nate
Job Details: 08/15/2022
"Frosting to behind the evaporator cover and warmed up. Customer turned off fridge, it defrosted and then cooled down in the fresh food section. I found it all iced up again. Replaced a bad temp sensor, and installed drain service kit. Confirmed heater comes on nice and hot in forced defrost. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Minneapolis, MN 55419
Nate
Job Details: 08/15/2022
"Not spinning when it gets to the spin portion of the cycle. I put it into test mode, and could not get the lock to lock correct. Couldnt get it to spin since it wouldnt lock. Didnt have the lid lock for the washer that we keep in truck stock, so I ran over to Dey in Eagan to purchase a couple of them. Installed W11307244. Now it runs and spins great. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA1
Near Long Lake, MN 55356
Phillip
Job Details: 08/15/2022
The compactor was not working. I replaced the drive gear and motor. Got it all back in and its working.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9710WS/AS
Near Osseo, MN 55311
Phillip
Job Details: 08/15/2022
The customer while doing the self clean the oven shut down and the door was locked. The cooktop still worked. I pulled the range out to unplug the range. I removed the front panel and tested the hi limit fuse. The fuse tested bad. I jumped the fuse and the range started. I started a bake cycle and the fan and elements came on. I replaced the fuse with a fuse mark 150 from truck stock. The oven is heating good now. ; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Maple Grove, MN 55369
Phillip
Job Details: 08/15/2022
"The customer said the washer would not finish the cycle. I put the washer into diagnostics. The first fault that was stored was the motor control fault with the main board, the second was the lid lock error. In test mode the lid does not lock. It was keep trying and trying. I advised the customer the issue could only be a lid lock but it is giving a main control error so that could also be a issue. I quoted the customer for each repair scenario. The customer decline repair today.F1e2 f5e2"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/15/2022
The customer said after they moved the fridge it had leaked some water. It has been 3 days since it leaked last. They had it plugged in but water was not hooked up. The customer showed me some water that was leaking down the fresh food rear panel. This turned out to be a Samsung built fridge. This model needed the Samsung drain kit. I replaced the drain tubes in the back and installed the new parts to the evaporator. The metal foam protector was rusting so I applied foil tape all around it to help block the rust and keep water from leaking out the front evaporator cover. ; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Minneapolis, MN 55413
Phillip
Job Details: 08/15/2022
The customer is experiencing lid lock issues. The lid lock is intermittent. The lid lock was the most reset fault code stored. I quoted BB for the lid lock kit. I replaced the lid lock kit and did the firm ware update. All is working good now. ; used 1 WH08X32697 (LID LOCK KIT) from stock
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Ramsey, MN 55303
Phillip
Job Details: 08/15/2022
"The customer reported the dishwasher would shut down and display a be fault code. The code is a letter b and the letter E. This code means that the dishwasher has to many suds inside. I verified the dishwasher is working properly. I sucked all the water out from the drain hose and cleaned up the sump area. I ran vegetable oil and vinegar through the dishwasher. I advised the customer to clean with a dishwasher cleaner and not to use cascade soap. If the problem continues it could be a sensor issue, main board issue or wash motor issue."
We serviced a
WHIRLPOOL COOKTOP- GAS
Model WCG51US0DS00
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, BURNERS NO FLAME ON 2 OF THEM, THEY ARE WORKING INTERMIT. Inspected and tested. Found 2 of the spark electrodes were dirty and there was some food covering the front left orifice. Cleaned spark electrodes and removed food. Tested and all burners are working great. One of the knobs is broken. I ordered and shipped one directly to the customer and collected $42. on the other ticket. ; pckd up 1 WPW10646805 (Knob)"
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Otsego, MN 55301
Matt
Job Details: 08/15/2022
"Customer complaint is, FREEZER AT 14 AND FRESH FOOD IS AT 58 DEGREES. Inspected and tested. Found the evaporator defrost heater has failed. Installed new evaporator heater and tested. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10656672500
Near Eden Prairie, MN 55344
Adam
Job Details: 08/15/2022
ADAM stated that he installed the cover that was broken. tested the icemaker and it started to work right away. the water fill tube was a little frozen up so cleaned out the ice blockage and now unit is working properlly the streem was good
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Adam
Job Details: 08/15/2022
Installed 00704135 inverter board from last diagnosis now unit is working properly ran on different cycles and it worked great
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details: 08/15/2022
Customers complaint is ALL BURNERS NOT WORKING- CIRCUIT BREAKER KEEPS TRIPPING. Removed cooktop from counter. Then disassembled unit. Started to isolate wires to determine why unit was shorting out. Found that two plugs from a black wire to the infinity switches were loose and shorting. Will need to rewire bad connections. Didnt have any 12 gauge wiring on truck. Will order and reschedule for Wednesday the 17th; schdld next appmnt for 8/17 WED !
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Minneapolis, MN 55446
Adam
Job Details: 08/15/2022
Customers complaint is unit leaking all over floor and getting E3 error code. I ran unit and found was leaking out the filter. Cleaned out filter. It was filthy. After it was cleaned I reinstalled tested unit 5 times and never leaked. Also added 4 towels and let unit run never leaked. Unit does shake. Customer has unit on anti shake pads. Tried balancing unit the best I can but being on them can only do so much customer wants the pads and wont allow me to level without the pads. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
JENN-AIR MICROWAVE
Model n/a
Near Rogers, MN 55374
Adam
Job Details: 08/15/2022
Unit wouldnt heat or the fan run. Yep unit would count down and everything else worked. Unit is a built in unit so removed from the island. Once removed disassembled unit and found the secondary switch had failed. Replaced switch and now unit is working properly. Installed switch from truck stock now unit is working properly ; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 79642192900
Near Rogers, MN 55374
Adam
Job Details: 08/15/2022
Customers complaint is GRINDING NOISE. Right when I tried to spin by hand wasnt loud but then put unit to spin cycle and it was a loud grinding noise. Disassembled the back cover and found the nut loose on the rotor. Removed the rotor to inspect and found it was stripped where it fits the the shaft. Unit would need a new rotor for sure. Part number 4413ER10038 ; saved tckt
We serviced a
GE DISHWASHER
Model gdt665smn3es
Near Victoria, MN 55386
Adam
Job Details: 08/15/2022
Customer complaint DOOR LATCH ISSUES SOMEONE TRIPPED OVER THE OPEN DOOR AND NOW IT DOESN'T SHUT PROPERLY. Unit was mainly hitting on the right side. Disassembled unit and the right hinge was bent. Replaced hinge and reassembled. Unit is operating correctly. I tested unit for leaks. Unit is back to working condition.
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 08/15/2022
"Customer complaint is, RAN 2 LOADS AFTER TECH LEFT & NOW WONT START & HAS NO POWER. Inspected and tested. Main board has failed. "
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Minneapolis, MN 55418
Nate
Job Details: 08/15/2022
Not washing well. Found the circulation motor is seized up. Quoted to replace W10805015.
We serviced a
LG WASHER FRONT LOA
Model wm4270hwa
Near Shoreview, MN 55126
Phillip
Job Details: 08/15/2022
The customer said the washer would not spin and made a loud noise and also gave the LE error. I checked the tub bearing and it felt good and tight. I ran it on a spin and the basket was trying to go both directions. I quoted for the hall sensor. I replaced the hall sensor and leveled the front feet. I ran a spin cycle and its working great. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Minneapolis, MN 55412
Phillip
Job Details: 08/15/2022
Complaint is the fresh food section is not cooling well and freezer is not cooling well either. I arrived today and found the fresh food section not cooling. The freezer evaporator fan was barely running. It will need a new freezer evaporator fan quarter customer bluebook. Coming back on Wednesday.; ordrd 1 WP2315539 (Fan motor)
We serviced a
SAMSUNG DRYER- GAS
Model DVG54R7600C/A3
Near Maple Lake, MN 55358
Seth
Job Details: 08/15/2022
"Dryer wont tumble. I found a water bottle straw had fallen in the fan and broke it. The motor was burned out, after I removed the metal straw it would not start. Part needed DC93-00101U. This was user caused damage, see pictures for details.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GFE26JEMTFDS
Near Big Lake, MN 55309
Seth
Job Details: 08/15/2022
I replaced the failed freezer door clips that hold the handle on. The handle no longer pops off easily.
We serviced a
KENMORE REFRIGERATOR
Model 79551312014
Near Big Lake, MN 55309
Seth
Job Details: 08/15/2022
"Intermittent ice production. Failed ice maker was replaced, I used the manual harvest cycle to watch operation and check for water it completed the test flawlessly. The fridge is now fixed."
We serviced a
GE REFRIGERATOR/CLE
Model PVD288YNBFS
Near Maple Lake, MN 55358
Seth
Job Details: 08/15/2022
I replaced the failed icemaker and tested it using the smartHQ device. It cycled and filled as designed. The fridge is now fixed.
We serviced a
GE RANGE- ELECTRIC
Model JB735SP1SS
Near South Haven, MN 55382
Seth
Job Details: 08/15/2022
"Customers complaint was while cleaning there is a giant spark and then the display went dead. Upon arrival in inspection I found the main board fried. Please order part number WB27X41350, and call and re-schedule with the customer. part has been redesigned.; saved tckt"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Albertville, MN 55301
Matt
Job Details: 08/15/2022
"Customer complaint is, LEAKING. This is actually a Electrolux washer. Inspected and found the plastic Y that splits the cold water to the dryer is cracked. to remove Y and disconnect water from the dryer and hook the washer straight up to the supply valve. Customer approved repairs. Removed cracked plastic Y and hooked washer up directly to supply valve. Tested and no leaks. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rogers, MN 55374
Matt
Job Details: 08/15/2022
"Customer complaint is, IM NOT WKG. Inspected and tested. Found the wires were severed at the bottom hinge. This is known manufacturer defect. Theres hardly enough room to do a repair, but I was able to add a little wire extension and make a repair. This is only a temporary fix and the permanent fix would be to replace the door. Tested and ice maker cycled. Ice maker is now working."
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Quoted customer $418. to install new pump. Customer declined repairs for now and is going to look into replacing themselves. If customer calls back and wants us to do it, part number is WD19X25187."
We serviced a
WHIRLPOOL STACKED WASHER
Model NOTAVAILABLE
Near Saint Paul, MN 55116
Delton
Job Details: 08/15/2022
"Used air sled to move laundry center into cabinet. Was missing back leg. I used wood to balance out washer. Tested with load of towels and it fills, agitates, drains and spins. Dryer tumbles and heats. Laundry center is working good.NOTE: ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG STACKED WASHER
Model WM3170CW
Near Minneapolis, MN 55406
Delton
Job Details: 08/15/2022
"Bad drain pump. I was able to leave dryer on and able to take off front and get to pump. Not charging for use of all dolly. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDS9860AAP
Near Saint Paul, MN 55105
Delton
Job Details: 08/15/2022
"Found that control board is sending intermittent power to relay on back. I replaced control board, relay and convection fan motor. Tested and oven preheated to 400 degrees and was cycling at correct temperature. Range is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, NOT CLEANING, TOP RACK ADJUSTER BROKEN. Inspected and tested. Found the circulation pump has failed and the top rack adjuster is broken. Installed new circulation pump and top rack adjuster kit. Tested and dishwasher is working great. Dishwasher is now fixed. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Apple Valley, MN 55124
Delton
Job Details: 08/15/2022
"Replaced evap fan motor, tested and fan is now blowing and circulating air and blowing air down and cooling."
We serviced a
GE REFRIGERATOR
Model GFE28GMKHES
Near Rosemount, MN 55068
Delton
Job Details: 08/15/2022
"Found that the FF evaporator fan is bad. Customer approved estimate. Replaced fan motor, tested and is now blowing air around and cooling. I also did firmware update.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Minneapolis, MN 55406
Nate
Job Details: 08/15/2022
"Dishwasher hasnt been cleaning well. Ran it for 20 minutes on a regular cycle. It sounded good, circulates well, and drains well. Customer said it gets steamy and food particles get dried onto the plates and cups. They use cascade. Water not too hard 7/25 when I tested it. Spray holes on arms arent plugged. Filter is clean. She said when it circulates it often makes a loud hum. Sounds like shes describing a bad pump motor. ; ordrd 1 WPW10591570 (Pump motor assembly)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details: 08/15/2022
Replaced bad drain pump. Drains great now. Used A00126501.
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES1
Near Saint Paul, MN 55104
Nate
Job Details: 08/15/2022
"Icemaker not making ice anymore. Jumped T to H in the icemaker and L to V but it was dead. Replaced the icemaker, cycled it and it cycled perfectly and filled with water. Works great. Used WPW10190965 from TS. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Saint Paul, MN 55105
Nate
Job Details: 08/15/2022
"Frosting to behind the evaporator cover and warmed up. Customer turned off fridge, it defrosted and then cooled down in the fresh food section. I found it all iced up again. Replaced a bad temp sensor, and installed drain service kit. Confirmed heater comes on nice and hot in forced defrost. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Minneapolis, MN 55419
Nate
Job Details: 08/15/2022
"Not spinning when it gets to the spin portion of the cycle. I put it into test mode, and could not get the lock to lock correct. Couldnt get it to spin since it wouldnt lock. Didnt have the lid lock for the washer that we keep in truck stock, so I ran over to Dey in Eagan to purchase a couple of them. Installed W11307244. Now it runs and spins great. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTPA1
Near Long Lake, MN 55356
Phillip
Job Details: 08/15/2022
The compactor was not working. I replaced the drive gear and motor. Got it all back in and its working.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9710WS/AS
Near Osseo, MN 55311
Phillip
Job Details: 08/15/2022
The customer while doing the self clean the oven shut down and the door was locked. The cooktop still worked. I pulled the range out to unplug the range. I removed the front panel and tested the hi limit fuse. The fuse tested bad. I jumped the fuse and the range started. I started a bake cycle and the fan and elements came on. I replaced the fuse with a fuse mark 150 from truck stock. The oven is heating good now. ; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Maple Grove, MN 55369
Phillip
Job Details: 08/15/2022
"The customer said the washer would not finish the cycle. I put the washer into diagnostics. The first fault that was stored was the motor control fault with the main board, the second was the lid lock error. In test mode the lid does not lock. It was keep trying and trying. I advised the customer the issue could only be a lid lock but it is giving a main control error so that could also be a issue. I quoted the customer for each repair scenario. The customer decline repair today.F1e2 f5e2"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/15/2022
The customer said after they moved the fridge it had leaked some water. It has been 3 days since it leaked last. They had it plugged in but water was not hooked up. The customer showed me some water that was leaking down the fresh food rear panel. This turned out to be a Samsung built fridge. This model needed the Samsung drain kit. I replaced the drain tubes in the back and installed the new parts to the evaporator. The metal foam protector was rusting so I applied foil tape all around it to help block the rust and keep water from leaking out the front evaporator cover. ; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Minneapolis, MN 55413
Phillip
Job Details: 08/15/2022
The customer is experiencing lid lock issues. The lid lock is intermittent. The lid lock was the most reset fault code stored. I quoted BB for the lid lock kit. I replaced the lid lock kit and did the firm ware update. All is working good now. ; used 1 WH08X32697 (LID LOCK KIT) from stock
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Ramsey, MN 55303
Phillip
Job Details: 08/15/2022
"The customer reported the dishwasher would shut down and display a be fault code. The code is a letter b and the letter E. This code means that the dishwasher has to many suds inside. I verified the dishwasher is working properly. I sucked all the water out from the drain hose and cleaned up the sump area. I ran vegetable oil and vinegar through the dishwasher. I advised the customer to clean with a dishwasher cleaner and not to use cascade soap. If the problem continues it could be a sensor issue, main board issue or wash motor issue."
We serviced a
WHIRLPOOL COOKTOP- GAS
Model WCG51US0DS00
Near Otsego, MN 55330
Matt
Job Details: 08/15/2022
"Customer complaint is, BURNERS NO FLAME ON 2 OF THEM, THEY ARE WORKING INTERMIT. Inspected and tested. Found 2 of the spark electrodes were dirty and there was some food covering the front left orifice. Cleaned spark electrodes and removed food. Tested and all burners are working great. One of the knobs is broken. I ordered and shipped one directly to the customer and collected $42. on the other ticket. ; pckd up 1 WPW10646805 (Knob)"
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Otsego, MN 55301
Matt
Job Details: 08/15/2022
"Customer complaint is, FREEZER AT 14 AND FRESH FOOD IS AT 58 DEGREES. Inspected and tested. Found the evaporator defrost heater has failed. Installed new evaporator heater and tested. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10656672500
Near Eden Prairie, MN 55344
Adam
Job Details: 08/15/2022
ADAM stated that he installed the cover that was broken. tested the icemaker and it started to work right away. the water fill tube was a little frozen up so cleaned out the ice blockage and now unit is working properlly the streem was good
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Adam
Job Details: 08/15/2022
Installed 00704135 inverter board from last diagnosis now unit is working properly ran on different cycles and it worked great
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details: 08/15/2022
Customers complaint is ALL BURNERS NOT WORKING- CIRCUIT BREAKER KEEPS TRIPPING. Removed cooktop from counter. Then disassembled unit. Started to isolate wires to determine why unit was shorting out. Found that two plugs from a black wire to the infinity switches were loose and shorting. Will need to rewire bad connections. Didnt have any 12 gauge wiring on truck. Will order and reschedule for Wednesday the 17th; schdld next appmnt for 8/17 WED !
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Minneapolis, MN 55446
Adam
Job Details: 08/15/2022
Customers complaint is unit leaking all over floor and getting E3 error code. I ran unit and found was leaking out the filter. Cleaned out filter. It was filthy. After it was cleaned I reinstalled tested unit 5 times and never leaked. Also added 4 towels and let unit run never leaked. Unit does shake. Customer has unit on anti shake pads. Tried balancing unit the best I can but being on them can only do so much customer wants the pads and wont allow me to level without the pads. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
JENN-AIR MICROWAVE
Model n/a
Near Rogers, MN 55374
Adam
Job Details: 08/15/2022
Unit wouldnt heat or the fan run. Yep unit would count down and everything else worked. Unit is a built in unit so removed from the island. Once removed disassembled unit and found the secondary switch had failed. Replaced switch and now unit is working properly. Installed switch from truck stock now unit is working properly ; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 79642192900
Near Rogers, MN 55374
Adam
Job Details: 08/15/2022
Customers complaint is GRINDING NOISE. Right when I tried to spin by hand wasnt loud but then put unit to spin cycle and it was a loud grinding noise. Disassembled the back cover and found the nut loose on the rotor. Removed the rotor to inspect and found it was stripped where it fits the the shaft. Unit would need a new rotor for sure. Part number 4413ER10038 ; saved tckt
We serviced a
GE REFRIGERATOR
Model DFE28JSKBSS
Near Roseville, MN 55113
Phillip
Job Details: 08/12/2022
The complaint was the fresh food section is not cooling. I ran diagnostics with the Newfi tool and found the fresh food evaporator fan motor was not working. I quoted for the fan and the firmware update. I replaced the fan and did the update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near St. Cloud, MN 56301
Seth
Job Details: 08/12/2022
Flashing lid lock light. Failed actuator was replaced watched a complete wash cycle. It worked fine. Unit is loud customer is aware the gearbox is loud.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE WASHER TOP LOAD
Model n/a
Near Monticello, MN 55362
Seth
Job Details: 08/12/2022
"Loud when it spins, and now it wont agitate or spin. F-5 errors were logged and this cancels the cycle. I tries to get the mode shifter to actuate but it could not find its own position or shift. I quoted mode shifter and transmission. "
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near St. Cloud, MN 56301
Seth
Job Details: 08/12/2022
"Not draining completely it times out during spin. The pump was failing the impeller was loose and there was moderate lint buildup in the pump. I replaced the pump, calibrated, and tested the washer. It drains great. Unit is loud during spin I notified the customer of future possible failure.; used 1 4681EA2001T (DRAIN PUMP) from stock"