Service History 132 - Omega Force Appliance Repair

We serviced a

SAMSUNG DRYER

Model DV52J8700EP/A2

Near Plymouth, MN 55446

Phillip

Job Details: 01/05/2023

"Customer complaint was the dryer will not tumble. I started the dryer and verified that nothing will happen. Motor would not make a noise. I spun the drum by hand and felt no resistance. I lifted the top and found the belt was not broken, but the idler pulley wheel had fallen off the shaft. I gave the customer the blue book quote for replacing the idler pulley assembly. I replaced the idler, pulley assembly and oiled rollers. The airflow tested good, and the dryer is heating properly. ; used 1 DE634A (IDLER PULLEY) from stock"

We serviced a

KENMORE DRYER

Model 110.796228

Near Minneapolis, MN 55429

Adam

Job Details: 01/05/2023

Unit would stop heating and would have to start unit multiple times to finish the cycle. The igniter looked good and flame looks good. All sensors are good. Did a temp reading temps got to 190 inside units drum which is normal for gas. The coils are failing half way through the cycle. Quoted then replaced coils now unit is working great; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Medina, MN 55340

Phillip

Job Details: 01/05/2023

The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.

We serviced a

KITCHENAID DISHWASHER

Model KUDE40FXSS1

Near Plymouth, MN 55446

Phillip

Job Details: 01/05/2023

The customer complaint was water is leaking from the bottom right side of the door. I inspected the spray arms and door seal. I found the right side of the door seal is all chewed up. A rack pivot is broken on the upper rack. I quoted for the gasket and pivot. Im ordering the 2 parts. ; ordrd 1 W11177741 (DOOR SEAL) and 1 WPW10082853 (RACK ADJUSTER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, MN 55311

Phillip

Job Details: 01/05/2023

The customer complaint is the fresh food section is not cooling. I pulled the drawers out and found frost building up on the rear evaporator. This has happen before and the sensors was replaced. I gave the customer a quote for the new kit plus fan with sensor. W11457241W11087438; ordrd 1 W11087438 (DEFROST LIMIT AND DEFROST EVAP0RATOR) and 1 W11457241 (DRAIN LINE KIT)

We serviced a

SAMSUNG DRYER

Model DV52J8700EP/A2

Near Plymouth, MN 55446

Phillip

Job Details: 01/05/2023

We serviced a

LG DRYER STACKED++

Model DLE7177WM

Near Rogers, MN 55374

Phillip

Job Details: 01/05/2023

The customer complaint is the dryer does not heat. I started the dryer and verified its not heating. I took the dryer apart and tested the heater and thermal fuse on the heater. I found the fuse is bad. I gave the customer BB quote plus advised I would shorten the dryer duct in the back. I replace the fuse and shortened the duct. The dryer is heating but its taking a long time to heat up. When I disconnected the dryer duct the temp went up faster. I advised the customer they need the duct cleaned ASAP. If the duct is not cleaned it can cause the fuse to pop early. Advised there would be a charge for replacing it again if the duct is not cleaned .; used 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Medina, MN 55340

Phillip

Job Details: 01/05/2023

The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.

We serviced a

BOSCH DISHWASHER

Model SHE87SWD5N/11

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

Was getting e:15 error (leak error) I pulled out dishwasher and there was small amount of water on bottom of drip pan but can see water mark that there was more water in there that must of evaporated. Ran normal cycle for over 35 minutes and did not find any leaks. Only thing that was concerning was that there was a lot of suds and i did not add any water that could of possibly overflowed and it channels into drip pan. Also when draining the sink backed up but did drain right before dishwasher finished draining cycle.Mechanically as im here Im not seeing any leaks and all fucntions are working good. I explained to customer of what i thought could cause error and to use it as normal and if it happens again to call back and ill be back out. Dishwasher is working good and no leaks as im here.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, MN 55311

Phillip

Job Details: 01/05/2023

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."

We serviced a

LG DRYER STACKED++

Model DLE7177WM

Near Rogers, MN 55374

Phillip

Job Details: 01/05/2023

We serviced a

KENMORE DRYER

Model 110.7810231

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

"Customer said that Dryer smells like it was burning but then after a few cycles stopped. Customer also said it was taking 2 cycles to dry clothes. I tested heat and dryer was short cycling. I disconnected vent and dryer is cycling heat normally. I checked outside vent and saw that inside floor, vent is disconnected from outside dryer vent (see picture) i showed customer and informed them that itll need to be fixed and since its in the floor with finished ceiling, its not something we do. He will contact dryer vent wizard.Dryer lint was smoldering inside dryer and i explained that is because of dryer not venting outside lint falls inside dryer because of poor air flow. Dryer should work fine once vent is fixed."

We serviced a

BOSCH DISHWASHER

Model SHE87SWD5N/11

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3 01

Near Saint Michael, MN 55376

Phillip

Job Details: 01/05/2023

The dryer will start but only run for a few seconds and shuts off. When the motor runs its loud. After trying to get it to run a few times the motor it burning and smells. I can hear the overload click on the motor once it cools down. The windings on the motor are bad and the motor assembly needs to be replaced. I gave the customer the BB quote for the whole assembly. I advised its more cost effective to do the whole assembly verses just the motor. The customer wanted to think it over and will let us know if they want to fix it. I created a estimate invoice.

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLCE7522AW3

Near Eden Prairie, MN 55347

Delton

Job Details: 01/05/2023

Dryer will run for about 10 seconds and then shut off. I never felt any heat during that time. Went into error list and shows E53 which says Drum motor centrifugal switch error. Replace motor and/or control board.Im not sure which one. Part not in stock. Order both parts and give estimate for more expensive one.Schedule 2 hours for repair.Control board 5304530033; motor 134196602; saved tckt

We serviced a

KENMORE DRYER

Model 110.7810231

Near Eagan, MN 55123

Delton

Job Details: 01/05/2023

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Apple Valley, MN 55124

Delton

Job Details: 01/05/2023

Found that roller is worn out causing rubber burning smell. Replaced roller and cleaned out inside dryer of lint build up. Tested and dryer itself is cycling heat and working good. Attached vent and heat spikes. Found that outside vent is crushed. I showed customer they will replace it. Dryer itself is working good.; used 1 4581EL3001E (ROLLER) from stock

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3 01

Near Saint Michael, MN 55376

Phillip

Job Details: 01/05/2023

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Farmington, MN 55024

Delton

Job Details: 01/05/2023

"Touch panel is bad. Several buttons do not respond when pushing and the start/cancel button is one of those. Dishwasher wont start. Also door handle plastic is broken. Touch panel part is discontinued and NLA. Please see if part can be found and contact customer with estimate if part can be found.Im assuming everything else on dishwasher works but without panel i cant get dishwasher to run and verify other functions.Touch panel 99003381; door latch (black only) wpw10130695; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE LAUNDRY CENTER++

Model FLCE7522AW3

Near Eden Prairie, MN 55347

Delton

Job Details: 01/05/2023

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Minneapolis, MN 55418

Nate

Job Details: 01/05/2023

"Not cooling. Compressor is running, fans running, zero frost on evaporator. Sealed system issue."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Apple Valley, MN 55124

Delton

Job Details: 01/05/2023

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1842TF1

Near Minneapolis, MN 55418

Nate

Job Details: 01/05/2023

"Has been making a knocking sound since customer moved here in November. Looked at evaporator. Uniform frost, no ice around evaporator fan. Checked compressor. Warm and running, fan running strong, condenser line nice and hot. Everything checks out great."

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Farmington, MN 55024

Delton

Job Details: 01/05/2023

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Saint Paul, MN 55107

Nate

Job Details: 01/05/2023

"Fridge doors not level on top with each other. Worked on trying to level out fridge, but floor it sits on slants to the right at a 20 degree angle. Unable to get tops of doors level with each other but doors seal well. Customers son put her hand in the area where ice is dispensed and knocked the rubber flap seal off. I reinstalled it and tested ice dispenser, made sure its secure and seals well."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Minneapolis, MN 55418

Nate

Job Details: 01/05/2023

"Not cooling. Compressor is running, fans running, zero frost on evaporator. Sealed system issue."

We serviced a

BOSCH DISHWASHER

Model SHX68E15UC/01

Near Minneapolis, MN 55419

Nate

Job Details: 01/05/2023

"E15 error. Ran it for an hour. No leaks, but can see its leaked from the sump, the wash motor, and the case break. Recommended switching to finish and using salt in theirs since their water tested 15 on a scale of 1-25. Ran it and it had tons of suds. Explained how that can cause leaking."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1842TF1

Near Minneapolis, MN 55418

Nate

Job Details: 01/05/2023

We serviced a

ELECTROLUX WASHER

Model n/a

Near Minneapolis, MN 55422

Nate

Job Details: 01/05/2023

Not draining. Found the drain pump and drain line were totally plugged up with black gunk. Spent a couple hours cleaning it out. Drains great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Saint Paul, MN 55107

Nate

Job Details: 01/05/2023

We serviced a

LG RANGE

Model LREL6321S/00

Near St. Cloud, MN 56301

Seth

Job Details: 01/05/2023

Failed element. This is a hidden bake element that has a welded cover we will need two hours. The customer is aware there will be a lot of noise and the unit will need to be cool. ; schdld next appmnt for 1/12 THU !

We serviced a

BOSCH DISHWASHER

Model SHX68E15UC/01

Near Minneapolis, MN 55419

Nate

Job Details: 01/05/2023

We serviced a

SAMSUNG DRYER

Model DV210AEW /XAA 01

Near Richmond, MN 56368

Seth

Job Details: 01/05/2023

The belted broken. I replace the belt and tested it. You just had a great heat all the rollers looks good in the dryer was clean on the inside.; used 1 WP33002535 (BELT) from stock

We serviced a

ELECTROLUX WASHER

Model n/a

Near Minneapolis, MN 55422

Nate

Job Details: 01/05/2023

Not draining. Found the drain pump and drain line were totally plugged up with black gunk. Spent a couple hours cleaning it out. Drains great now.

We serviced a

KENMORE WASHER

Model 11029852991

Near Maple Grove, MN 55369

Adam

Job Details: 01/05/2023

Customer complaint unit wont spin out and drain. Also making loud noise. Verified complaint. Tip unit back and found the coupler was bad. Quoted customer for new coupler. Installed part. Reassembled washer then tested multiple times works great; used 1 285753A (MOTOR COUPLING (TO TRANSMISSION)) from stock

We serviced a

LG RANGE

Model LREL6321S/00

Near St. Cloud, MN 56301

Seth

Job Details: 01/05/2023

Failed element. This is a hidden bake element that has a welded cover we will need two hours. The customer is aware there will be a lot of noise and the unit will need to be cool. Parts on order.; schdld next appmnt for 1/12 THU !

We serviced a

SAMSUNG DRYER

Model DV210AEW /XAA 01

Near Richmond, MN 56368

Seth

Job Details: 01/05/2023

The belted broken. I replace the belt and tested it. You just had a great heat all the rollers looks good in the dryer was clean on the inside.; used 1 WP33002535 (BELT) from stock

We serviced a

KENMORE WASHER

Model 11029852991

Near Maple Grove, MN 55369

Adam

Job Details: 01/05/2023

We serviced a

SAMSUNG REFRIGERATOR

Model RF323TEDBSR/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 01/04/2023

Customer complaint was water was leaking in underneath the crisper pan. I found the defrost drain in the fresh food section was iced up. Replaced the drain tubes and cleared the defrost. Drain and installed the new heater. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Clearwater, MN 55320

Seth

Job Details: 01/04/2023

"4e error code it intermittently completes cycles. Upon arrival and inspection I took the unit apart and verified pressure sensor was good the valves were good check the water supplies they were perfect pull it apart looked at the bar and I could hear loud hissing sound. I hooked up my HASS Tool and it would not read the control board. The control board has failed and intermittently it works and intermittently it fails. I quoted via blue book, he declined repairs."

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, MN 55117

Nate

Job Details: 01/04/2023

"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve)"

We serviced a

KENMORE DISHWASHER

Model 665.15114K212

Near St. Cloud, MN 56304

Seth

Job Details: 01/04/2023

Customers complaint is the dishwasher would not drain. Upon arrival and inspection I found a piece of plastic in the pump although it drains perfectly for me while I was on site. I pulled the pump and remove the plastic and noticed it was having a hard time draining and pushing all the air out of the system. Once they push the air out of the system and drain great three times in a row. I left a quote for a drain pump should have more issues going forward.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW0

Near Otsego, MN 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, THE DRYER RUNS BUT DOESNT HEAT UP SO THE CLOTHES DO NOT DRY. Inspected and tested. Dryer got pushed back to far and kinked the vent so its not venting properly. Found the thermal fuse was blown. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F 110F. I showed vent to customer and advised on replacing vent, or not pushing dryer back as far. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Dayton, MN 55327

Matt

Job Details: 01/04/2023

"Customer complaint is, SOFTENER DISPENSER NOT WORKING, ONLY INTERMITTENTLY. Inspected and tested. I called tech line and we did some voltage testing and found the board is not sending voltage to the softener solenoid. Needs a new main board. Installed new board and tested. Washer is now fixed."

We serviced a

LG RANGE

Model lrg3091st/03

Near Maple Grove, MN 55369

Matt

Job Details: 01/04/2023

"Customer complaint is, WONT BAKE, ERROR F-11 COMES UP BROIL WORKS AND BURNERS WORK. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KENMORE WASHER

Model 110.280327

Near Hopkins, MN 55343

Adam

Job Details: 01/04/2023

"Unit is banging on the sides and giving error code. Put unit in spin mode. The bearing sounds good at this time. Looks like the suspension rods are weak and needs to be replaced. Quoted customer blue book. They approved. Will have to schedule with tenant to make sure there is a time that works with them. Owner approved after I left the house. ; ordrng 1 W10820048 (DAMPER ASSM - TUB SUSPENSION), states that autho needed"

We serviced a

WHIRLPOOL WALL OVEN++

Model GMC305PRS00

Near Saint Michael, MN 55376

Phillip

Job Details: 01/04/2023

"Customer complaint was when I use the oven. The fan is loud and the microwave light is out. I verified the fan was loud and noisy and the bulb is out. I gave the customer a quote for the repair and then I replaced the oven cooling fan. The oven is working great and sounds much much better. When I went to replace the lightbulb, I found the new bulb is the wrong one. I looked it up again and the part number is correct and the bulbs shown in the picture is correct but the ball package was way too big. Im ordering another one. The door switches on the microwave look fine so either the fan staying on for a second half of the door opened is normal or its got a sticky relay on the main board. At this time the customer did not want to fix it.Today I replaced the light bulb. The new bulb worked a few times then popped. I went and got a new one then came back and replaced it. Now its working good."

We serviced a

GE RANGE

Model JB750FJ6DS

Near Rogers, MN 55374

Phillip

Job Details: 01/04/2023

"Customer complaint was the convection fan motor is loud when it runs. Today when I started the convection fan, it barely turns at all and then the customer play video of it and it was squealing. It will need a new convection fan motor. Today I replaced the convection fan motor. The new one turns and sound good. No more issues found."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV02

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"When the customer removed the top right door cap, the wires to the red switch and sensor broke. I repaired the connections and put the caps back on now. The lights come on and go off when the door is shut. . ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

The son but all his bedding in the dryer then heard it snap then stop working. Disassembled unit and found the belt busted. The idler and rollers were just replaced and were good quoted and replaced the belt 341241; used 1 341241 (BELT) from stock

We serviced a

SPEED QUEEN WASHER COIN OP++

Model SWNSX2SP115TW02

Near St. Cloud, MN 56303

Seth

Job Details: 01/04/2023

Error code its not draining. The water valves wont close behind it theyre too old. Nancy is going to have a plumber come out and replace the valves he said they should be done by the time we return if theyre not we will not be able to complete the repairs.; ordrd 1 202396P (Water valve)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit would make squeaky noise intermittently during spin. I wasnt getting a noise at the time. Bearing was a little noisy. Let customer know the bearing is making a noise.

We serviced a

GE MICROWAVE

Model JVM1540SM5SS

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit was dead. Checked outlet is good. Nested removed the display board. Right way noticed a wire burnt up on the thermostat. Quoted customer to replace bad thermostat and fix wiring. Installed matching thermostat and repair wiring. Reassembled unit and tested. Unit is working great; used 1 MICRO9 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Burnsville, MN 55306

Delton

Job Details: 01/04/2023

"Inner tub is loose making sound. Also found transmission oil leaking underneath. Washplate is stuck, cant get it off, will need to break/cut it out.Gearcase w11454734; clutch kit w10721967; washplate w10752283; hub kit w10528947; actuator w10913953; belt w11239857; saved tckt"

We serviced a

LG WASHER

Model WM3570HVA

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Found that hull sensor is bad. Replaced hull sensor, tested and washer went into high speed spin and appears to be working good. I pushed washer back and then the house power went out so i couldnt fully test it but was a bale to verify tub spinning and washer should be good to use once power is back on.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

ELECTROLUX WALL OVEN++

Model EW30EW65GS7

Near Blaine, MN 55449

Matt

Job Details: 01/04/2023

"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing.Customer approved repairs. Parts on order. Customer said she remembers this oven being a pain to install, so Im requesting extra time for repairs. ; ordrd 1 316443919 (Relay board) and 1 316217002 (Temperature sensor)"

We serviced a

GE DRYER

Model GTD33GASK0WW

Near Andover, MN 55304

Matt

Job Details: 01/04/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Part on order. ; ordrd 1 WE04X25201 (Inlet thermostat)"

We serviced a

WHIRLPOOL WASHER

Model LSB6300PW0

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"The washer does not spin, but drains. When you start a spin cycle, you can hear the motor engage and the water drains, but the basket does not spin. I removed the front and motor and found the motor coupler was not broken. I jumped the lid switch, and during the spin cycle, lift it up on the basket, and it slowly started to spin. I tried to remove the agitator so I can inspect the bell drive block but the center agitator bolt is completely rusty and not able to be removed without cutting it off. I gave the customer a quote for a new agitator, basket, bell drive, basket drive and transmission if needed. "

We serviced a

GE DRYER

Model DLLSR40GG0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 01/04/2023

"The customer said the dryer does not tumble and make noise. I started the dryer, the motor starts but it does not tumble. I found the belt was broken. I quoted and replaced the belt. ; used 1 WE12M29 (BELT) from stock"

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near Saint Paul, MN 55117

Nate

Job Details: 01/04/2023

We serviced a

FISHER PAYKEL++ WASHER

Model GWL11US

Near Minneapolis, MN 55427

Phillip

Job Details: 01/04/2023

Water was still leaking from the spray nozzle. I gave the customer a quote for both valves and the nozzle. The customer accepted the quote. I replaced both valves and nozzle.

We serviced a

LG DISHWASHER

Model LDT7808BD

Near Saint Paul, MN 55106

Nate

Job Details: 01/04/2023

Not draining. Cleaned a bunch of debris out of the drain line. Drains great now.

We serviced a

LG WASHER

Model WM3370HRA

Near Maplewood, MN 55119

Nate

Job Details: 01/04/2023

We serviced a

GE DISHWASHER

Model CDT845P4N1W2

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Side road is not plowed at all and few cays already stuck on the road. Cannot get to house, will have to reschedule. I called customer and informed him that i couldnt get to his house and that office will call back and reschedule.; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model DLG9588WM

Near Mendota Heights, MN 55118

Nate

Job Details: 01/04/2023

Not heating. Found a blown fuse. The resettable one that has a service bulletin. I didnt have mine on me. Have to order and come back next Monday. Already vacuumed out and oiled rollers. Reset it so they will have heat until Monday. Their vents were just cleaned. ; ordrd 1 6931EL3003D (Thermal fuse)

We serviced a

WHIRLPOOL DRYER

Model TGDS680BW0

Near Minneapolis, MN 55407

Nate

Job Details: 01/04/2023

"Customer has Been smelling a burning smell from their dryer. I found that they have been cleaning mineral spirits next to the dryer which is causing the smell. Since they had already paid the trip charge, I took apart the dryer and vacuumed it out and oiled up the rollers. The vent was disconnected behind the dryer, so I got that reconnected with some vent tape. Everything runs great now."

We serviced a

WHIRLPOOL MICROWAVE

Model RM288PXV

Near Edina, MN 55436

Nate

Job Details: 01/04/2023

"Uninstalled the whole control. Sending it in to be fixed. Please let customer know when I can be back once we have a definite date. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Chaska, MN 55318

Adam

Job Details: 01/04/2023

Unit was leaking in the ice maker. Found that the ice maker wasnt defrosting all the ice it made then would fill and over flow when it defrosted. Replaced ice maker then cycled unit and now its making ice properly. Installed W10884390. Let customer if they have any other issues to give us a call; used 1 W10884390 (I/M ASSY) from stock

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Lakeville, MN 55044

Delton

Job Details: 01/04/2023

"Customer said in middle of cycle the washer started smelling like something was burning coming from it and stopped it about half way into cycle. I ran diagnostics and no errors. I ran rinse and spin and it fills, agitates, drains and spins. I ran quick cycle with load of clothes and it completed. I did not smell any burning and see any failures as im here testing washer. Customer said it was a normal load of clothes when it happened. I suggested customer use washer as normal and if it happens again notate the clothes that are being washed and when and what cycle it happened on to try and pin point the problem.Customer will use as normal and call back if problems continues."

We serviced a

SAMSUNG REFRIGERATOR

Model RF197ACRS/XAA

Near Chanhassen, MN 55317

Adam

Job Details: 01/04/2023

Unit is leaking from the fridge and freezer. Also the back frost on the fridge evap. This unit falls under the service bulletin for the evap heater and drain kit. Quoted customer for the drain and heater kit. Customer approved. Let customer know to unplug the fridge for 24 hours and leave the doors open to help defrost. ; schdld next appmnt for 1/11 WED !

We serviced a

LG WASHER

Model WM3997HWA/01

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/04/2023

Customer tried to remove the drain filter and the cap for it broke off because the filter was so stuck. I was able to pull the filter out with a pair of pliers and replace it with a new one. The washer now fills and drains perfectly fine with no leaking from the filter.

We serviced a

LG WASHER

Model WM3670HVA

Near Elk River, MN 55330

Matt

Job Details: 01/04/2023

"Customer complaint is, EC OE- DRAIN PUMP? WONT COMPLETE A CYCLE. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Cold Spring, MN 56320

Seth

Job Details: 01/04/2023

"Install dishwasher. The cabinet was not big enough for the unit her husband will modify it. I hooked up and installed the dishwasher but could not seat it in the cabinet. It ran great no leaks. Noted issues the plumbing is not graded correctly, the drain plumbing nipple size was incorrect, and the cabinet was too small for the dishwasher."

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cold Spring, MN 56320

Seth

Job Details: 01/04/2023

"Customer complained to get an error code at the spin cycle. Upon arrival and inspection I looked up the Error codes and found an F9E1 which is a long drain code. I found an F3E1 code, Who is also an F5 E2 code stored. I reset codes and found it would not drain. I pulled the unit and uninstalled it and check the filter I found the filter was plugged with miscellaneous clothing items. I remove them and re-tested it clearing the error codes. The washer finished service diagnostic mode perfectly and drained as it should. The washer is now fixed."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Coon Rapids, MN 55433

Phillip

Job Details: 01/04/2023

"The wash motor was failing. Today I replaced the wash motor and diverter. Ran it and it sounds good and no leaks z ; used 1 WD26X23258 (MOTOR/PUMP ASSM), and 1 WD19X25278 (IMPELLER & SEAL KIT) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/02/2023

"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.

We serviced a

GE WASHER

Model GCWP1000M1WW

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near St. Cloud, MN 56304

Seth

Job Details: 01/02/2023

Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.

We serviced a

BOSCH DISHWASHER

Model SHX57C05UC/21

Near St. Cloud, MN 56301

Seth

Job Details: 01/02/2023

I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.

We serviced a

LG DRYER

Model DLG7301WE

Near Hopkins, MN 55343

Nate

Job Details: 01/02/2023

"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."

We serviced a

GE LAUNDRY CENTER++

Model WSM2700DAWCC

Near Minnetonka, MN 55343

Nate

Job Details: 01/02/2023

"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"

We serviced a

HOTPOINT DRYER

Model NWSR483GB1WW

Near Minneapolis, MN 55416

Nate

Job Details: 01/02/2023

Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock

We serviced a

FRIGIDAIRE RANGE

Model FPDS085PFA

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Blaine, MN 55449

Phillip

Job Details: 01/02/2023

"The customer complaint was the Heavy cycle was flashing and it sounded like it was running. When I arrived I found the sump filter screws were all loose and the water was turned off to the dishwasher. I turned the water on and tightened all the sump filter screws. I ran the dishwasher for a while, it filled and drained with no issue. I pulled it out and removed both side panels. I never saw a leak. I lifted the side blankets and no water is leaking from the roller screws. The water valve was good. There is a small amount of soap scum under the sensor but its dry otherwise."

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Eden Prairie, MN 55347

Adam

Job Details: 01/02/2023

Installed parts from square trade. They sent both valves. Customer had water disconnected. Reconnect water line to new valve and now unit is working properly with out leaks. Also tested the dispenser and ice maker to make sure they didnt leak also

We serviced a

KENMORE DISHWASHER

Model 665.14793N511

Near Minneapolis, MN 55430

Phillip

Job Details: 01/02/2023

The customer complaint was the door fell off and will not close now. I found that the door hinges were lifted off the hinge supports. I put the door back on correctly and reinstalled the dishwasher for the customer. The dishwasher is running. I advised the customer that if his dishwasher still does not heat then he has a bad control board.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Hopkins, MN 55343

Phillip

Job Details: 01/02/2023

The customer said that sometimes when they bake the oven will stop and display the f1 and f3 faults. Both faults are related to the temperature sensor. The customer had the oven on when i arrived . I wasted for the oven to cool and then removed the sensor and tested it. The sensor was still warm so the rating was 1140. That is within specs. I have seen this intermittent issue before and its typically from the main display board. I recommend to replace the oven sensor and main display board.Today I replaced the main display user interface and the oven sensor. I preheated the oven to 350.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chaska, MN 55318

Phillip

Job Details: 01/02/2023

"They said it was leaking water. Today I found clothes in the washer and about 6 inches of water. I started the drain and spin and the water started to drain out. No water leaked when draining. I checked for faults and there are no fault codes. I removed the pressure hose from the control and blew through it. Their did not seem to be a restriction in the hose. I took the clothes out the washer and ran a calibration. I then put the clothes back in and started a normal wash. The washer filled and then started to agitate. Still no water. I pressed cancel, the washer completely drained the water. I then started a spin cycle. The washer is working good for me. I talked to a worker and she said it was good for a few loads then leaked."

We serviced a

SAMSUNG DRYER

Model DV42H5000GW/A3

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

The complaint was the dryer heats but takes long to dry. I ran the dryer and then went outside. The air flow is very poor. I pulled the dryer out and found to much ducting was hooked up. I cut out about 15 feet of the flex and made it a short connection. The dryer heats good and the air flow is in the upper 20s

We serviced a

BOSCH DISHWASHER

Model SHE55R55UC/64

Near Minneapolis, MN 55410

Nate

Job Details: 01/02/2023

Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model Rf266abpn

Near Minneapolis, MN 55408

Nate

Job Details: 01/02/2023

Had a totally frozen up evaporator and fan. Drains in back were totally sealed and gummed up. . Drains in back are fixed already and everything steamed out so they can start using fresh food section. Confirmed evaporator heater works. Ordered new drain kit and sensor since I didnt have those on me today. ; ordrd 1 DA97-05037D (Icemaker)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0B

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Chanhassen, MN 55317

Adam

Job Details: 01/02/2023

Unit pops breaker when opening and closing the door. Disassembled unit to get to door switches. They tested good one was a little sticky. Replaced all the switches and would work for a few times then would trip breaker. Unit also need switch holder and striker..

We serviced a

KENMORE WASHER

Model 110.2224251

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Customer said that washer wouldnt start and wouldnt spin out. Washer we unplugged when i got here and empty. I ran diagnostics and no errors. I ran express wash with load of towels. Washer fills, agitates, drains and spins. Washer is working good as im here. I informed that washer could get stuck in the middle of a cycle or go out of balance and then that cycle needs to be canceled to restart (push and hold for 3 seconds) i showed customer how to do that incase something weird happens again because as im here the washer is working good."

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

Replaced magnetron and still not heating Found that it is also the transformer that is bad also ordering capacitor.Scheduling extra time. Was hard to remove microwave and get it down.; ordrd 1 Oczzw1h004b (Capicator) and 1 Ebj60664608 (Transformer)

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Waconia, MN 55387

Adam

Job Details: 01/02/2023

Customer complaint OVEN WONT LITE- BURNERS WK FINEIgniter wouldnt glow but was getting power to the igniter. The broil is working properly. Disassembled oven. Removed igniter and ohmed it out. Tested open. Unit needs a new igniter. Quoted customer blue book for our truck stock flat igniter. Customer approved. Installed part then reassembled unit. Tested after all reassembled. Unit is working properly. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Mound, MN 55364

Adam

Job Details: 01/02/2023

Temps are warm in fridge was customers complaint. Fridge was over 60 degrees and freezer was getting warm some things were frozen and some were soft. Checked the compressor thats is running good. All fans are operating. Checked the indicator light on the board and it was saying nothing wrong. Back evap was dry. Unit has a sealed system issue