Service History 132 - Omega Force Appliance Repair

We serviced a

LG WASHER

Model WM2301HW

Near Minneapolis, MN 55410

Phillip

Job Details: 07/24/2023

"The complaint was water is leaking from the door gasket. I open the door, looked down and found a hole in the bottom of the gasket. So I will order and replace the door gasket.; ordrd 1 4986ER0004F (BELLOWS)"

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55104

Nate

Job Details: 07/24/2023

Dryer not heating. Checked all fuses. Found the timer is bad. Ignitor only gets power and glows when you press up on timer. Quoted for new one. Coming back Friday to install. ; ordrd 1 WE04X24551 (Timer)

We serviced a

BOSCH DISHWASHER

Model SMU 4056 UC

Near Clear Lake, MN 55319

Seth

Job Details: 07/21/2023

"Not responding, failed button module possibly the timer as well. Dishwasher is old so no parts are available. She will replace it.

We serviced a

ILVE++ RANGE

Model UM12FDNS3BGGNG

Near Mound, MN 55364

Phillip

Job Details: 07/21/2023

The small oven does not heat. I found the thermostat was tripped. I reset the thermostat and now the oven heats. I found they had the drip trays sitting on the oven bottom. They drip trays should be inserted on the rack holder and only used for rotisserie. The trays on the bottom couldve caused the oven to overheat and then they would trip the thermostat. I advise the customer to remove the trays and only use them when theyre doing the rotisserie.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Otsego, MN 55301

Matt

Job Details: 07/21/2023

"Customer complaint is, NOT HEATING AND HAS TO MESS WITH CORD TO GET IT TO WORK SOMETIME. Inspected and tested. Found the dryer cord wasnt getting a good connection at the wall. I bent the outer two prongs and now dryer is running and heating great and cycling between 210F and 120F. Dryer is now fixed."

We serviced a

KENMORE WASHER

Model 110.285227

Near Eagan, MN 55121

Delton

Job Details: 07/21/2023

"Replaced motor, clutch, motor coupler. Tested and washer agitates and spins. Washer is working good."

We serviced a

LG DRYER STACKED++

Model DLG5988S

Near Minnetonka, MN 55345

Phillip

Job Details: 07/21/2023

The dryer makes a loud bearing sound. I removed the drum and found the front right roller was bad. I replaced the roller and vacuumed up the lint. The dryer sounds good.

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS01

Near Minneapolis, MN 55410

Phillip

Job Details: 07/21/2023

The lower oven does not heat up. I started the oven and took an amp draw of the bake ignitor. The ignitor would only draw 1.5 amps after 30 seconds. I quoted for the ignitor and then replaced the bake ignitor. The oven heats up good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY01

Near Minneapolis, MN 55410

Phillip

Job Details: 07/21/2023

The water pressure is slow. I pulled the fridge out and removed the main valve from the back. I pulled the plastic water line off and put the valve in a cup. I started the dispenser and the water came out slower than normal. I advised the customer its a water pressure issue.

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASRIAA

Near St. Cloud, MN 56303

Seth

Job Details: 07/21/2023

I swapped the failed ice maker. I tested the ice maker out harvested great. It is now fixed.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near St. Cloud, MN 56303

Seth

Job Details: 07/21/2023

Ui swapped. I tested it it worked great.

We serviced a

MAYTAG DRYER STACKED++

Model MGD6630HW2

Near Minneapolis, MN 55406

Delton

Job Details: 07/21/2023

Customer says it will run for 5-10 minutes then shut off. I ran test with wet clothes and dryer is cycling heat normally. Timed dry is cycling heat normally and since this is a daycare they wash a lot toys and it looks like the toys are not hitting the moisture sensor and dryer will drop time and shut off early. Showed customer that timed dry is working and to use that setting and will dry for set time bypassing the sensor.

We serviced a

LG DRYER

Model DLE5977B

Near Minneapolis, MN 55431

Delton

Job Details: 07/21/2023

Dryer wont tumble. Found that belt is broken. Customer approved estimate. Replaced belt and cleaned out inside dryer of lint build. tested and dryer now tumbles and is heating. Tested heat with vent disconnected and is cycling heat normally. Attached vent and heat spiked. dryer vent runs about 40 feet with 90s degree though ceiling tiles. I recommended that vent be cleaned for dryer to work efficiently. Also warned that if it gets too hot inside dryer a fuse will open and cut heat to dryer.Dryer itself is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2642LF2

Near Sartell, MN 56377

Seth

Job Details: 07/21/2023

I replaced the icemaker and started off a harvest cycle. It filled with water and is working as designed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF0

Near Richmond, MN 56368

Seth

Job Details: 07/21/2023

"Not cooling 65 in fridge, 28 in freezer. I watched the Evap It only frosted up 1/3. The sealed stem has failed. He declined further repairs."

We serviced a

BEKO REFRIGERATOR

Model D70440NU

Near Minneapolis, MN 55407

Phillip

Job Details: 07/21/2023

The customer said the veggies in the lower drawer are freezing. The temp was set to 35. The customer said he had it set to 39 and tried to adjust temp but did not know how to get it to go up. There was no frost build up and the fan in the freezer is working. I was unable to pull the bins out because I cant open the door all the way. I cant open the door all the way because the unit is sitting on a plat form in a stairwell and the doors are hitting the wall. I did find some food packages behind the drawers that could have be restricting air flow. I moved it back to 39 and advised the customer to give it 48 hours for the temps to rise

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Eden Prairie, MN 55347

Adam

Job Details: 07/21/2023

Unit slowly get warmer. Found everything running properly removed evap cover and no frost. This unit is having a sealed system issue. Customer is going to replace unit.

We serviced a

BOSCH MICROWAVE

Model HMV5052U/02

Near Prior Lake, MN 55372

Adam

Job Details: 07/21/2023

Unit has few issues. Door handle busted. Not heating. Display is random. Verified complaint then removed the control panel. To start testing. I found a bad switch. Replaced switch. Display is still bad and random. Started unit and display slowly went out and wont light back up now. Tested fuses and switches and thermostats. All good. Getting voltage to the board but nothing. Needs a new board.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Rosemount, MN 55068

Adam

Job Details: 07/21/2023

Unit not cooling. Found on arrival compressor running but not cooling. Said was within hours started to get warm. Hooked up gages found equalized pressure. Compressor is bad. Cut out old compressor and filter. Installed new parts. Vacuumed. Held vacuum under 300 micros. Filled and tested. Unit cooled 15 degrees by the time I left.

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT1

Near Saint Michael, MN 55376

Matt

Job Details: 07/21/2023

"Customer complaint is, NOT DRAINING PROPERLY. Inspected and tested. There's a rug that has come apart in the washer and the door is locked with standing water in it. I removed rug and vacuumed out water. Removed coin catcher and its packed full of pieces from the rug and color catcher sheets. Cleaned out coin catcher and reassembled. Tested and washer is draining great. Washer is now fixed."

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Minneapolis, MN 55446

Matt

Job Details: 07/21/2023

"Customer complaint is, ONLY FILLING HALF WAY. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. Started a speed wash cycle and it filled, agitated, drained and spun out perfectly. Washer is testing good. I explained to the tenant that its normal for these machines to not fill all the way to the top with water. I showed them the deep fill option and said they could try that if they want more water in the machine."

We serviced a

KITCHENAID DRYER

Model KGYS700JQ1

Near Brooklyn Center, MN 55430

Matt

Job Details: 07/21/2023

"Customer complaint is, NOISEY AND FLAME DOESN STAY LIT. Inspected and tested. Found the gas valve coils failed after the first cycle and its squealing a little bit. Customer approved repairs. Installed new gas valve coils, rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great and is heating great. Dryer is now fixed.

We serviced a

GE DISHWASHER

Model GDT545PSJ6SS

Near Minnetonka, MN 55345

Phillip

Job Details: 07/21/2023

The dishwasher display is blank. I hooked up the Newfi device. It powers on but does not connect to the dishwasher. It will need the UI control. The upper rack conduit keeps falling off. I gave quote. Ui control WD21X31910Middle conduit WD22X10094; ordrd 1 WD21X31910 (CONTROL BOARD - MAIN) and 1 WD22X10094 (CLEAN SPRAY ARMS)

We serviced a

ASKO++ DISHWASHER

Model D3251XL

Near Saint Paul, MN 55102

Delton

Job Details: 07/21/2023

The plastic tabs on spring assembly broke so only one side had tension. I need door springs to this model but when I try and look it up I only can find the light duty springs and I need the Heavy duty springs. Please search and order heavy duty springs for both sides. Call and give customer estimate and ETA.; saved tckt

We serviced a

ZLINE++ RANGE

Model RA30

Near Minneapolis, MN 55405

Phillip

Job Details: 07/21/2023

All the burners will spark and light except the front left. I checked the electrode and it looks good and is connected to the module. It will need a module. The customer said the other burner flames were to high when on low. I adjusted the flames on low. Please find the module part number and contact the customer with a quote. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LSXS22423S/01

Near Excelsior, MN 55331

Adam

Job Details: 07/21/2023

"Went to install parts and found the evap fan is wrong order correct fan and rescheduled customer. EAU63103003 - MOTOR,DC; ordrng 1 EAU63103003 (Motor)"

We serviced a

KENMORE WASHER

Model 110.470816

Near Saint Paul, MN 55105

Delton

Job Details: 07/21/2023

Found that the water valve is bad and cold is filling slowly. Water hoses to washer is good. Needs new water valve. Also custoemr says the drain hose on back of washer pops off. Found that they are using stand pipe and had a lit filter on end of hose that was clogged causing too much water pressure and would pop off. I informed customer to not use filter into stand pipe. Drain hose connector plastic was crushed when using clamp to try and secure hose. Customer wants that replaced as well.Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP8182862 (Watervalve) and 1 Wp8181738 (Drain hose connector)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTSB0

Near Saint Paul, MN 55105

Delton

Job Details: 07/21/2023

"Ran test and found that leaking from bottom right due to seal being ripped and corroded. Customer approved estimate. Replaced door seal, tested and no leaks. Dishwasher is working good.Customer approved to charge card on file and the credit card fee. Also email customer receipt.; used 1 W10542314 (DOOR GASKET KIT) from stock, states that autho needed"

We serviced a

KITCHENAID MICROWAVE

Model KHMS2056SSS-2

Near Excelsior, MN 55331

Adam

Job Details: 07/21/2023

Installed relay board from last diagnosis. Tested all features working properly now. Customer assist with installing back on the wall. Tested again and working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Burnsville, MN 55337

Delton

Job Details: 07/21/2023

"Door seal is still not fully sealing. Ice maker shut off is broken and will continually make ice. I replaced ice maker and will order freezer door gasket. Ordering part and rescheduling.; used 1 WPW10190965 (ICEMAKER) from stock, ordrd 1 W10571967 (Door gasket)"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FFLE1011MW0

Near St. Louis Park, MN 55416

Phillip

Job Details: 07/21/2023

"The complaint was the washer is not draining the water out. I vacuumed all the water out. I removed a hose from the drain pump. I found a piece of clothing in the pump. I removed the object and then tried the washer. It fills washers and drains, then spins. No other issues found . ; saved tckt , states that autho needed"

We serviced a

LIEBHERR++ REFRIGERATOR

Model HCB2092

Near Prior Lake, MN 55372

Delton

Job Details: 07/21/2023

"Replaced ice maker. Ran test and it cycles and fills. But it did that last time as well. Should be making ice within 24 hours. Follow up in 24 hours?; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/09

Near Rogers, MN 55374

Matt

Job Details: 07/21/2023

"Customer complaint is, GET AN ERROR CODE E9 WHEN THE CYCLE COMPLETES. DISHES APPEAR TO BE CLEAN ALTHOUGH NOT AS DRY. Inspected and tested. Found the heat pump has failed. Quoted customer $465. to install new pump. Customer approved repairs. Part on order. Customer requested return trip for Monday 7/31. I need 2 hours on this. ; ordrd 1 12008381 (Heat pump)"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/22

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

Missing gadget on the inlet valve. I installed one and tested the dishwasher. It is not fixed.

We serviced a

FRIGIDAIRE COOKTOP++

Model NOTAVAILABLE

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

"GFI blew. I reset it, and it worked perfectly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF5

Near Hanover, MN 55341

Phillip

Job Details: 07/20/2023

The ice maker tray was damaged. I replaced the ice maker and verified its on.

We serviced a

ELECTROLUX DRYER

Model EIMGD60LT3

Near Long Lake, MN 55356

Phillip

Job Details: 07/20/2023

The rear moisture sensor kept falling loose. The rear clip on the sensor is broken. I replaced the sensor and now its good.

We serviced a

MAYTAG WASHER

Model LAT9334AAM

Near Osseo, MN 55311

Matt

Job Details: 07/20/2023

"Customer complaint is, STOPPED SPINNING SQEAKING AND SMOKING. Inspected and tested. Found the transmission is locked up and I cant get it to turn. This transmission is no longer available.

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Champlin, MN 55316

Matt

Job Details: 07/20/2023

"Customer complaint is, DRYER IS MAKING SQUEAKING NOISE. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW03

Near Minnetonka, MN 55305

Adam

Job Details: 07/20/2023

Verified complaint. Hooked up gages and found static pressure to be at 25 indicating a leak. Hooked up nitrogen. Found a leak in the evap. Replaced evap and found the compressor is making noise damaged from low Freon. Installed new compressor and dryer. Once installed, pressure tested vacuum and filled. Tested unit and started cooling properly right away.

We serviced a

LG WASHER STACKED++

Model WM2250CW

Near Eden Prairie, MN 55346

Phillip

Job Details: 07/20/2023

Water was leaking from the cold water valve solenoid. Replaced the cold water valve. I put the washer back together and leveled it. The washer and dryer are working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFAF00

Near Minneapolis, MN 55427

Phillip

Job Details: 07/20/2023

The customer complaint is the freezer is not keeping cold enough. When I arrived the fridge was plugged in but turned off. I turned it back on and removed the evaporator cover. The compressor and the fan is running. The evaporator coils is slightly cold but no frost is building up. The unit has a sealed system leak. The leak is most likely in the cavity. I advised the customer it would be better to replace the refrigerator.

We serviced a

WHIRLPOOL RANGE

Model WFG510S0HW1

Near Minneapolis, MN 55414

Phillip

Job Details: 07/20/2023

The customer complaint is the bake sparks but does not light gas. I found that only the broil was sparking but not the bake electrode. I opened the storage drawer and found a flat cookie sheet has fallen back and was grounding against the electrode. I moved the stuff in the drawer and now the bake works every time. No other issues found.

We serviced a

MAYTAG REFRIGERATOR

Model PTB2153DRQ

Near Champlin, MN 55316

Matt

Job Details: 07/20/2023

"Customer complaint is, LEAKING INTO THE FF SECTION FROM FRZ. Inspected and tested. Found the drain was plugged. I cleaned drain out and now its draining great. Refrigerator is now fixed.

We serviced a

KENMORE WASHER

Model 417.430422

Near Saint Paul, MN 55117

Phillip

Job Details: 07/20/2023

"The customer complaint was the washer would just fill with water and never stop. Then the washer was not draining or something. I found the drain hose was laying in the ground behind the washer. If the hose is in the ground then all the water can drain out and it will not stop filling. There is a floor drain to the left of the washer so all the water was going into it. I started the washer on a normal cycle. The washer filled and then started a wash. I put to final spin, the washer drained all the water out. The washer started to spin and it did get up to the high speed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Saint Paul, MN 55104

Delton

Job Details: 07/20/2023

Customer says it is freezing food in fresh food section. Found that on this model it tries to satisfy the freezer. Found that there is a sealed system leak based on frost pattern so the freezer will keep running causing the food to freeze in fresh food section. Refrigerator is just under 5 years old and i suggested to call whirlpool and see what they will cover.

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS

Near Minneapolis, MN 55417

Delton

Job Details: 07/20/2023

Beer/wine fridge is at room temperature 68 degrees. Compressor is running and all fans are running but no frost pattern. Sealed system leak. I informed customer of major repair and rough cost and customer declined and will replace.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Minneapolis, MN 55431

Delton

Job Details: 07/20/2023

"Replaced motor from LG. Tested and no more squealing, Dishwasher running and working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHEXTD00

Near Coon Rapids, MN 55433

Matt

Job Details: 07/20/2023

"Customer complaint is, WHEN THE FREEZER DEFROST IT LEAKS WATER. Inspected and tested. Found the defrost drain was plugged solid on the back of the refrigerator. Cleaned out drain and defrosted drain pan. Water is draining great. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Elk River, MN 55330

Matt

Job Details: 07/20/2023

"Customer complaint is, LEAKING FROM THE FRONT. Inspected and tested. Found theres at least 4 holes in the door bellow. Needs a new bellow. Installed new door bellow and tested. Washer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model LGR5636EQ3

Near Burnsville, MN 55306

Delton

Job Details: 07/20/2023

Dryer tumbles but doesnt heat. Customer said that there was a lot of lint in the lint filter when dryer stopped heating. Thermal fuse is open and cut power to heat. Customer approved estimate. Replaced thermal fuse and cleaned it inside dryer of lint. Tested and dryer is heating and cycling heat normally. I informed that lint trap needs to be cleaned every load. Dryer is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

"Leaking, parts on order.; ordrd 1 W11087376 (Sump)"

We serviced a

BEKO REFRIGERATOR

Model Bffd3624ss

Near Eagan, MN 55122

Delton

Job Details: 07/20/2023

"E9 error is ice maker error. Went in diagnostics and ice maker didnt fully cycle. Tech support said if it shows E9 error its is %99 of the time ice maker is bad and needs to be replaced. Tech support said new board was not needed and is only recommended if weird ice maker issues are happening. Looked on marcone and shows out of stock.Please find and call customer with quote.Ice maker 5931630100; saved tckt , states that autho needed"

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near New Brighton, MN 55112

Matt

Job Details: 07/20/2023

"Customer complaint is, LEAKING. Customer fell on door. I cant find any visible damage. Door is perfectly square and closes nicely. Hinges look good. Its leaking quite a bit from the door on the left side and less on the right side. The door seal is good. I cant find exactly what is causing it. I dont even know were to start on this if we were to replace anything. Can someone call Beko and see what they want to do with this. ; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model D5534

Near Minneapolis, MN 55424

Phillip

Job Details: 07/20/2023

"Water is leaking past the right side of the dishwasher door while its running. I pushed and held the door closed but it still leaks. The door does drop below 90 degrees but just a little. I cant tell if it just needs the gasket and or the door hinges. Please call the customer with a quote. I may need extra time to replace the hinges. Im not sure how long it takes. Door gasket 700310Hinge right 727771Hinge left 727779; snapped 4 QuickPics, states that autho needed"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603ZW

Near Chanhassen, MN 55317

Adam

Job Details: 07/20/2023

"See photos. Unit is leaking water and giving code. Verified complaint water inside cabinet. The water is over the cabinet board. Will need a new board. Unit is leaking from the top. Found a few things. The unit is sealing and leaking. Found the back inside the unit there is a door latch thats broken. Request both right and left. Add photo of part. Also the unit is sealing on the left side. Will need the actuators. Added photo of that part. Not able to look up parts will need office to source. Please follow up with customer. ; snapped 3 QuickPics, states that autho needed"

We serviced a

SAMSUNG WASHER

Model WF42H5400AF/A2

Near Saint Paul, MN 55104

Delton

Job Details: 07/20/2023

"Replaced hose, tested and no more leaks. Washer completed quick cycle and all functions are working good.Customer approved to be charged with card on file with credit card fee. And email customer.; saved tckt"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DXA

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Unit not cooling. Displays are dead. Verified complaint both displays dead. Will beep when pressing the button. Tried a hard reset. Display flashed for a second then went out. Board is making loud high pitch noise constantly. Unit has a bad board. Quoted and rescheduled customer. Ordered part from Marcone; ordrd 1 WR55X11070 (Board)

We serviced a

BOSCH RANGE

Model n/a

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Customers complaint. Microwave is dead. Used all dolly and removed the oven/microwave combo built in. Disassembled and started to test for voltage. Right away found wasnt getting power to unit. Oven has power. Found the outlet on the oven which supplies the power. Nothing. Disassembled side of unit and more to come get to fuse and board on oven. Found the fuse blew going to the microwave from the oven. Which is common on these. Quoted customer. Left voicemail for customer waiting to hear back. Add photo of estimate ; snapped 1 QuickPics

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25CQXHW00

Near Elk River, MN 55330

Matt

Job Details: 07/20/2023

"Customer complaint is, WATER DISPENSER IS NO WATER TUBE, NOT GETTING DIRECTED IN THE GLASS. Inspected and tested. Found the plastic piece that directs the water down into the cup is broken off. They dont make this piece anymore, but have a substitute part. Parts on order. ; ordrd 1 8201537 (Dispenser fitting) and 1 WP2180226 (Bracket)"

We serviced a

BOSCH REFRIGERATOR

Model B36CT81SNS/04

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Customers complaint unit not making ice. This is an ice making in the freezer. Put unit in ice maker harvest and found its frozen. Its stuck in flex position and wont go back. Unit needs a new ice maker. Quoted customer for new ice maker. See photo of estimate. ; saved tckt

We serviced a

GE MONOGRAM++ DISHWASHER

Model ZDT925SPN5SS

Near Annandale, MN 55302

Seth

Job Details: 07/19/2023

Customer is concerned about the seal on the door of the dishwasher. I inspected and tested it. The unit is working great and now leaks or other issues could be found.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, STARTED BY ITSELF AND WATER STAYING IN GASKET. From what the customer was explaining, it sounds like the drain pump was running continuously until he unplugged it. I get a stored F3E1 error, which is a water level system error. I removed the airtrap assembly on the back of the washer and it was clear. Also removed the drain filter and it was clean. Ran washer through quick diagnostics and everything worked great and no errors. I installed new pressure sensor and started a quick cycle and about 2 minutes in gave me a F3E1 error and started running the drain pump continuously. Installed new pressure sensor hose and still get the error. Installed new main board and now washer is working great. Washer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY04

Near Maple Grove, MN 55311

Phillip

Job Details: 07/19/2023

The freezer temp was around 3 degrees and the average fresh foot temp I got was 37. The customer has a thermometer on the top shelf under the cold air vent. The thermometer was around 30 degrees. I pushed the down button until I got all minus signs. The fridge should have turned off immediately. The fans stayed on and the compressor stayed on for a few minutes after it was off. I replaced the jazz board and replaced the damper control. I programmed the new board to version 12. I advised the customer to move the thermometer away from the vent and go by what the food is doing versus the thermometer.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Buffalo, MN 55313

Seth

Job Details: 07/19/2023

I removed the plug from the new disposer and tested the dishwasher. It is now working great.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Minneapolis, MN 55416

Adam

Job Details: 07/19/2023

Installed new display. Tested everything is working properly and light is off now.

We serviced a

SAMSUNG DRYER

Model DV36J4000EW/A3

Near Minneapolis, MN 55442

Phillip

Job Details: 07/19/2023

The customer said the dryer smells like its burning when its running. The customer had the dryer pulled out and the dryer duct that goes into the dryer pulled out and laying on the ground. I put the duct back together. I then was able to run the dryer and yes it smelled. I tooled the dryer apart and just found lint build up. I vacuumed all the lint and put the dryer back together. It sounds good and smells better.

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS2062

Near Minneapolis, MN 55419

Adam

Job Details: 07/19/2023

Installed new part from last diagnosis. Once the fan was installed. Cleaned out the condenser and tested fan. Now working properly. Reassembled unit and now unit working properly

We serviced a

MAYTAG DRYER

Model mgdb835dc4

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, THERE IS A HIGH PITCH SQUEAL WHEN OPERATING. Inspected and tested. Found the idler pulley was seized up. Customer approved repairs. Installed new idler pulley, cleaned up rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HW0

Near Minneapolis, MN 55406

Delton

Job Details: 07/19/2023

"Customer says the washer will pop the breaker and stop mid cycle and will be full of water. I checked errors on both washers and both had F8E1 error which is water error. I ran quick cycle with load of clothes in both washers and dryers. Both washers completed cycles with clothes being spun out. Checked for errors and no errors. I could not replicate issues of what customer was experiencing. They said it has been happening for a week. No problems as im here. Both washers and both dryers are working. I told them to run extension cord to another outlet and see if problem still happens to where it trips the breaker.

We serviced a

GE DISHWASHER

Model Pdt775syn2fs

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, BOTTOM ARM DOESN'T APPEAR TO BE WORKING. DISHES ON BOTTOM ARE DIRTY. RAN WITH DOOR OPEN, ARM NEVER MOVED. Inspected and tested. Found the diverter disc magnet was covered in metal shavings from the water. Ive seen this a few times already in the past. Theres no good way to clean it off. Dishwasher needs a new diverter disc."

We serviced a

LG RANGE

Model LRG3081ST/00

Near Minneapolis, MN 55416

Phillip

Job Details: 07/19/2023

The customer said none of the burners would spark to light the gas. Today it was working fine. I gave a quote for replacing the spark module. Replaced the module. Its working good.

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Clearwater, MN 55320

Seth

Job Details: 07/19/2023

I installed the lid switch and updated the software. The washer is now working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Clearwater, MN 55320

Seth

Job Details: 07/19/2023

"I replaced the hub, wash plate, and bolt. I tested the washer it now spins as designed.

We serviced a

LG WASHER

Model WM2487HWM

Near Rogers, MN 55374

Matt

Job Details: 07/19/2023

"Customer complaint is, CODE OE NOT DRAINING. RUNS ABOUT 10 MIN THEN WONT DRAIN. WE HAVE CLEANED OUT THE FILTER. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.

We serviced a

GE REFRIGERATOR

Model PYE22KSKESS

Near Eden Prairie, MN 55347

Adam

Job Details: 07/19/2023

Unit not cooling properly. Bottom drawer and shelf freezing. Hooked up SmartHQ. Found the error for the bad evap fan. Replaced fan. Updated software tested and now working properly.

We serviced a

LG REFRIGERATOR

Model LFX28968ST

Near Shoreview, MN 55126

Phillip

Job Details: 07/19/2023

"The customer said it just stopping cooling well. They had 2 other service companies out and both of the technicians tapped into the system and checked the pressure. They both said it was a bad compressor. The techs left their taps on and then crimped the tubing. I was unable to get before pressures. Just going off how its working and how suddenly it stoping cooling I diagnosed and bad compressor too. I replaced the compressor, filter drier and updated the board. I checked for leaks and then pulled a vacuum. I recharged the system. The low side was in the upper 20s and dropping and the hi side was around 100 and moving. I advised the customer to wait 6-8 hours for it to cool down and 24 hours before they fill it back up."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1821MSOA

Near Shakopee, MN 55379

Adam

Job Details: 07/19/2023

Unit not running. Found all the buttons not working. I removed the door outer panel to start testing. Found the micro switches not engaging all the time. Adjusted the door latch and now unit is working properly. Lubed it up and did all I can do to make sure its working properly. Unit is operating correctly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Maple Grove, MN 55311

Matt

Job Details: 07/19/2023

"Customer complaint is, ERROR PO, MAKING A LOUD NOISE AND NOT COOLING. Inspected and tested. The PO error was not on the display when I got here and I couldnt get it to give it while testing. Found the FF compartment was 60F and freezer was 6F. The evaporator fan motor has failed and the top lights in the FF compartment are blinking. The left rear light has failed. Refrigerator needs a new evaporator fan motor and 1 LED light. Installed new evaporator fan motor with harness and top left rear light in the FF compartment. Tested and everything is working great. Refrigerator is now fixed."

We serviced a

SAMSUNG DRYER

Model DV328AEW/XAA

Near Eden Prairie, MN 55344

Adam

Job Details: 07/19/2023

"Unit not operational. Verified complaint display all works but wont start. Disassembled unit and found a broken belt. The idler pulley was cracked which caused the belt to tear. Quoted. Installed parts. Cleaned out lint and oiled the roller. Reassembled unit and tested. Unit is now working properly.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Minneapolis, MN 55417

Delton

Job Details: 07/19/2023

Replaced turbidity sensor and water valve. Tested and no errors. Dishwasher is running and working good.

We serviced a

SAMSUNG WASHER

Model WV60A9900AV/A5

Near Medina, MN 55340

Phillip

Job Details: 07/19/2023

"The whole washer is completely dead. I tried hass but it would not connect to the washer. The rear main pcb has power and the fuse on the board is good. I would like the front user interface pcb and the rear main pcb. I added part numbers and many pics. I did get the door open so I could take a picture of the model tag. Please get approval for both parts and then contact the customer. I need extra time so I can pull the washer and dryer out . The washer is very heavy so I need to use my air sled. Assy PBA DC92-02945AMain pcb with harness DC92-02508D; snapped 8 QuickPics, states that autho needed"

We serviced a

ROPER WASHER

Model RTW4640YQ1

Near Eagan, MN 55121

Delton

Job Details: 07/19/2023

Suspension rod popped off again (see picture) so would that means the rods would need to be replaced since it keeps popping off. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10780048 (Suspension kit)

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Minnetonka, MN 55305

Phillip

Job Details: 07/19/2023

"When it spins with a load the washer shakes around very bad and the tub bangs the sides. No fault codes. The board is not shutting the washer down and goes right into a spin. There are no fault codes. The suspension rods are stretched out and the tub bounces up and down. It will need the control board and suspension rods. I gave quote and they will let us know. ; snapped 1 QuickPics, states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model DBI664IXXLS.U

Near Minneapolis, MN 55424

Delton

Job Details: 07/19/2023

"Replaced drain pump and drain hose. Tested and dishwasher now drains fully and is working good.Customer didnt have check or debit. She approved to charge card on file and is aware that credit card fee would apply.; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSS25GMPECES

Near Dayton, MN 55369

Matt

Job Details: 07/19/2023

"Customer complaint is, ERROR CODE AND ICE AND WATER DOESNOT WORK. Inspected and tested. FF compartment was 40F and freezer was 2F. When you push in the water paddle, err appears on the screen. If you power cycle it the water works perfectly for a couple minutes and then gives a error. I removed the filter board and its all corroded. Needs a new filter board part number WR55X35485 and filter part number XWFE. I quoted customer $550. to install both. Customer has to get approval and will call the office. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model PSI23MGTABV

Near Eden Prairie, MN 55347

Adam

Job Details: 07/19/2023

Unit stopped cooling again. Found same relay burnt out. Quoted customer for new board installed board. Started unit and compressor kicked on and sounded good. Reassembled unit and getting ready to go and the compressor stated making louder noise and blew the same relay on the new board. The compressor is bad. Gave customer rough idea about sealed system repair said labor alone is 660. I would fix the relay again once compressor replaced. Looks like compressor is over 500 dollars so he is going to look around first then let us know. ; used 1 WR55X10942P (MAIN BOARD) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Maple Grove, MN 55311

Matt

Job Details: 07/19/2023

"Customer complaint is, ICEMAKER MAKES TOO MUCH ICE, SHE HAS TO TURN IT OFF. WATER DISPENSER IS TOO SLOW. Inspected and tested. FF compartment was 39F and freezer was 5F. Ice maker is testing good and the arm is in place and working great. Water pressure is slow from dispenser. The filter head has failed. Quoted customer $430. to install new filter head assembly. Customer approved repairs. Part on order. Customer requested return trip trip for next Thursday. I need 2 hours on my return trip. ; ordrd 1 W10502642 (Filter head)"

We serviced a

ASKO++ DISHWASHER

Model DW703/107523386

Near Minneapolis, MN 55424

Delton

Job Details: 07/19/2023

"Found that the drip pan was full of water. I had to disconnect washer and pull out and cleaned out all water in drip pan, tested and no leaks. Looks like it was related to clogged sink and when running garbage disposal must of pushed water back into dishwasher and leaked into drip pan. Dishwasher is running and working good.Customer approved to charge card on file. Please email customer receipt as well.Arden5k@aol.com; O-emld tckt , states that autho needed"

We serviced a

GE DRYER

Model GUD27ESSMWW

Near Saint Stephen, MN 56375

Seth

Job Details: 07/18/2023

"Customer has ripped apart the laundry center, the back is torn off. I quoted the wire replacement and re-assembly. He declined the repairs and will finish the repairs himself."

We serviced a

JENN-AIR RANGE

Model SVD48600B

Near Long Lake, MN 55356

Phillip

Job Details: 07/18/2023

The display was dim. I verified the issue and replaced the display board. Unit is working good now.

We serviced a

WHIRLPOOL DRYER

Model LER5700KQ1

Near Osseo, MN 55311

Matt

Job Details: 07/18/2023

"Customer complaint is, CUST ADVISED AWEFUL NOISE WHEN RUNNING. They said its loud when they start it. Customer said it died yesterday and they couldnt get it to restart. I started dryer and the motor is squealing and it barely started. I tried starting it a few times and the motor squeals every time and barely starts. Heat is cycling perfectly between 215F and 115F. After about 10 minutes of running, the motor got hot and died. The motor is failing. Needs new motor and blower wheel.

We serviced a

FRIGIDAIRE WASHER

Model FFLE3900UW0

Near Minneapolis, MN 55414

Phillip

Job Details: 07/18/2023

Replaced the main board and the lid switch. The washer and dryer and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RH29H8000SR

Near Minneapolis, MN 55411

Phillip

Job Details: 07/18/2023

The owner said there was issue with the freezer door seal and it does not make ice. I found the ice but was half full of ice and the ice maker was turned off on the display panel. I turned the ice maker back on. There is ice and frost all over the door. The freezer door does not seal tight. I found the bottom of the freezer door gasket was pulled away. I pushed it back into the groove and cleaned the door gasket. I applied silicone grease on the gasket and raised the front feet so the door closes better. I advised the customer its normal for the door to pop as long as it shuts. I also heated up the gasket and stretched it.

We serviced a

GE WALL OVEN++

Model JKP86SF1SS

Near Plymouth, MN 55447

Matt

Job Details: 07/18/2023

"Customer complaint is, MICRO NOT HEATING. Customer also said the turn table is not working. Inspected and tested. Model and serial tag is wore off, but customer had it written down on the manual. Found the top door switch has failed. Installed 3 new door switches and tested. Microwave is heating great and turn table is working. Microwave is now fixed.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Excelsior, MN 55331

Adam

Job Details: 07/18/2023

Unit is leaking. Tested unit noticed right way the top panel of the dishwasher was busted and rigged to work. Started unit and once it started to spray started to leak out the front right corner. Put some grease along the seal. Shut the door. Found door isnt sealing because of the door shape. Also getting a very slow drip from the motor. Explained to customer with how bad the door is tweaked out it wont seal. Customer is going to get new unit.

We serviced a

FRIGIDAIRE WASHER

Model CRTF1240ASO

Near Sartell, MN 56377

Seth

Job Details: 07/18/2023

"Leaking. Failed tub seal, rear bearings, and cassette. The customer will replace the washer."

We serviced a

KENMORE DRYER

Model 110.6613241

Near Sauk Rapids, MN 56379

Seth

Job Details: 07/18/2023

"I replaced the failed element. The dryer is now heating as designed. The vent was bad, the customer will fix this issue herself.

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Minneapolis, MN 55422

Phillip

Job Details: 07/18/2023

The customer said the dishwasher sometimes is just dead. Today it was working. I plugged in the Newfi tool. The only active fault was for not heating. The dishwasher will heat in service test but it does not heat when I ran a normal cycle. The user interface needs to be replaced.

We serviced a

LG WASHER

Model WM2016CW

Near Chanhassen, MN 55317

Adam

Job Details: 07/18/2023

Customers complaint unit leaking from the back. Put unit in tested all valves and every feature. No leak. Tipped unit back and checked all the sides and bottom completely dry. It does have evidence of leaking out the back of the unit. From the vent which means too much soap. When cycling didnt get any soap or foam. Also signs of leaking from plumbing. Will need a plumber out to inspect.