Service History 133 - Omega Force Appliance Repair

We serviced a

ASKO++ DISHWASHER

Model D1976

Near Chaska, MN 55318

Adam

Job Details: 04/24/2023

"Cutlery rack has broken. Added part numbers and photos for those. The top rack slides out. Its not leaning foward. Looks like the racks/drawers slides are worn out. I cant part number for that part. Please quote customer for parts and labor. Unable to look up partsSlider 700461Slider 700460Basket 700466; snapped 3 QuickPics, states that autho needed"

We serviced a

LG DRYER

Model DLEX8100V

Near Woodbury, MN 55129

Delton

Job Details: 04/24/2023

Found that Im getting power to control board but wont turn on when pushing power button.I can hear the control board buzz when pushing power button. Control board is bad. Doesnt appear to be UI as it can hear the buzz on control board when pushing power.Call into ST and get autho for controlBoard part# EBR76519513Taking other parts shipped by ST with me. Will use on return trip.; saved tckt

We serviced a

DACOR++ COOKTOP++

Model SGM466S

Near Chaska, MN 55318

Adam

Job Details: 04/24/2023

Having same issue as before its been working great till lately. All igniters look clean. I cleaned them any way. Couldnt get the issue happen when I was there. Tried different burners boiling water on each and never had an issue. Let customer know I cant get issue to happen for my self. I said we could try the other igniters but its a educated guess because we cant get the issue happen all the time. Informed we could just change the rest of the igniters but not sure if that would do or not. He said the last time we did just one and it worked for half a year. We like to try the igniters. Looks like we put de81-02696A igniter in last time. Please quote with the dishwasher repair; ordrng 5 de81-02696A (Igniter)s

We serviced a

LIEBHERR++ REF BUILT IN++

Model MRB3000

Near Minnetrista, MN 55364

Adam

Job Details: 04/24/2023

"Light keeps flickering. Got the shelf we needed but didnt come with the light. In it. Tried to swap over the new one but didnt work the plastic screen busted and everything for the lamp busted. Needs the led strip the led light holder and the screen added photos. I cant get a clear image off my phone. Customers house has no service phone says SOS wont let me even call. Customer forgot Wi-Fi password. They use Wi-Fi to makes calls. We need to source other parts. Looks like it should have been assembly. Will need to look up more info on this ; snapped 3 QuickPics, states that autho needed"

We serviced a

BEKO++ WASHER

Model WMY10148C2

Near Minneapolis, MN 55401

Nate

Job Details: 04/24/2023

"It fills and drains in the first couple minutes, then runs drain pump for 5 minutes, then shuts off. Wont progress. But you can put it on the spin and drain and it will run through that ok. Spoke for awhile with Beko tech support, they said it needs both Front pressure switch 2801561800, and Level sensor 2833830400. DW can you please order these and schedule customer for my return? Ill need 2 time slots, and oven cart. Its a stacked unit in a really tight spot. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PYE22PSHJSS

Near Minneapolis, MN 55443

Phillip

Job Details: 04/24/2023

"The whole refrigerator is not cooling at all, both sections are not cooling. I can hear the compressor buzz and then click. I pulled the fridge out and pulled the cover off. I found the compressor has been replaced before. The customer said the compressor was replaced last February. I tried a new compressor relay and a hard start. The compressor wont start it just makes a loud humming sound. The compressor is bad and needs to be replaced. I added pics. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Clear Lake, MN 55319

Seth

Job Details: 04/24/2023

"The valve is bad but so is the PCB, they close today they will call and give us direction. I quoted a board at $120 no additional labor.; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER

Model MHW4200BW1

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Not draining with error. Upon arrival and inspection, I found the laundry was closed in the tub and it was locked. I put it in the service diagnostic mode and unlock the door. We removed the clothes and started draining water. In the end we found two seashells, and the hairball had lodged in the 90? elbow and caused the issue. We cleared the hoses put it back together tested it and it finished the rapid wash cycle with four towels perfectly. The washer is now fixed

We serviced a

WHIRLPOOL DRYER

Model LEB6200PQ1

Near Sartell, MN 56377

Seth

Job Details: 04/21/2023

Popped belt was replaced. The dryer is now fixed.

We serviced a

MAYTAG WASHER

Model LAT9604AAE

Near St. Cloud, MN 56303

Seth

Job Details: 04/21/2023

Failed switch was replaced. The washer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Fridge was not cooling. On arrival and inspection found the automatic, defrost circuit was not being energize. I had power at the board but not to the heater. I changed the wiring back and found a loose connection at a molex connector. I received the molex connector and loose wire, and it began working as designed.

We serviced a

KENMORE REFRIGERATOR

Model 106.536423

Near Elk River, MN 55330

Matt

Job Details: 04/21/2023

"Customer complaint is, ICE MAKER IS NOT WORKING. Customer said it started working again after he called. Also said the plastic guard/ shoot that directs the cubes into the bucket is cracked and sometimes falls out of place and jams up the ice maker. Inspected and tested. Freezer temperature was 1F. The ice bucket was almost full. Optics tested good. Ice maker cycled and filled with water while I was looking at it. Ice maker is currently working great. Customer is just going to use it and see what happens.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Dishwasher has a loud pitched noise and e-15 error. Bad pump making the noise, I could not find the source of the leak there were suds. I quoted a pump but noted the leak may have another source.

We serviced a

MAYTAG WASHER

Model MVWC416FWO

Near Big Lake, MN 55309

Seth

Job Details: 04/21/2023

"Leaking, not draining, and after power event it wont respond. The drain pump and gearbox have failed.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2660KES

Near Eden Prairie, MN 55347

Adam

Job Details: 04/21/2023

"Customer stated unit making loud noise. Noise wasnt present on arrival. Tried to get the noise to happen but never did. Customer is going to try to record the noise.

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Minneapolis, MN 55422

Phillip

Job Details: 04/21/2023

The customer said the dryer would not start and it gives the control failure fault f1. I inspected the main control and found the primary motor relay was bad. I quoted for the repair. I replaced the relay and made a connection from the relay to the main terminal. The dryer is running and heating.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/13

Near Big Lake, MN 55309

Seth

Job Details: 04/21/2023

E-15 the error had cleared. The dishwasher was full of suds we cleared it and tested. The error did not re-offend.

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, MN 55113

Nate

Job Details: 04/21/2023

"Convection fan doesnt run, just hums/ no restrictions to blade. Needs new motor. Looks like the convection motor must have knocked out the board.I disconnected the convection fan and taped it up well. Job complete."

We serviced a

ASKO++ DRYER

Model 10772110

Near Burnsville, MN 55337

Delton

Job Details: 04/21/2023

Dryer is condenser dryer that had a outside vent hooked up so was sucking in air but actually blocking air. Also the condenser was full of lint and hair build up. Appears that since vent was attached and it probably was blocking airflow and condenser was clogged also blocking air flow caused dryer to overheat and shut off until it cooled off and would run again. I explained to customer that condenser needs to be cleaned and not to use vent since the dryer is sucking in air and not blowing out air.I disconnected vent and showed customer where condenser is to clean it. Dryer is running continuously.

We serviced a

GE REFRIGERATOR

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 04/21/2023

Installed new board. Display is working good with out flickering. Reassembled unit and it's cooling.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Blaine, MN 55449

Matt

Job Details: 04/21/2023

"Customer complaint is, STARTED LOAD AND WALKED AWAY. HEARD LOUD NOISES AND RAN BACK TO UNIT, IT WAS IN THE MIDDLE OF WASH CYCLE. Inspected and tested. Washer is noisy while its agitating. I inspected drive hub and it was good. I tipped washer back and found a plastic water bottle cap was stuck in between the motor and shield. I removed and tested again and washer sounds great. Washer is now fixed."

We serviced a

GE DRYER

Model DLSR483EG1WW

Near Osseo, MN 55311

Matt

Job Details: 04/21/2023

"Customer complaint is, START KNOB IS BROKEN. Inspected and tested. The start switch is broken, the tabs on the panel that hold it are broken and the knob is cracked. Installed new panel, start switch and knob. Tested and dryer is working great.

We serviced a

KITCHENAID REFRIGERATOR

Model Krmf606ess01

Near Shakopee, MN 55379

Adam

Job Details: 04/21/2023

Had water leaking out fridge was customers complaint. Found the drain in the fresh food was a ice dam. Steamed out the ice and cleaned out the drain in the back of the fridge.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1831US0A

Near Minneapolis, MN 55409

Nate

Job Details: 04/21/2023

"Hooked dishwasher up to power and water. Ran it, it fills, drains and runs well. Zero leaks. Found a bunch of debris under the washer, around the flood sensor float. Used my vacuum to suck up the debris so that it doesnt possibly get stuck in the up position."

We serviced a

MAYTAG DRYER

Model PYG2300AWW

Near Osseo, MN 55311

Matt

Job Details: 04/21/2023

"Customer complaint is, gas dryer is squeaking and vibrating. Inspected and tested. Found the right rear roller had failed. Installed roller kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, MN 55122

Delton

Job Details: 04/21/2023

"Found that the water drain bypass hose had rubbed against the bolt for the drain pump that had loosened and stuck up and rubbed a hole into the hose and was leaking when using washer. Replaced hose, tested and no leaks. Washer is working good."

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55410

Nate

Job Details: 04/21/2023

"Replaced board and Icemaker. It cycled and filled with water. Works great now."

We serviced a

MAYTAG WASHER

Model MAV7600AWQ

Near Eagan, MN 55122

Delton

Job Details: 04/21/2023

"Replaced lid switch, tested and washer now fills, agitate, drains and spins. Washer is working good. Also dryer timer knob broke. I also replaced the knob.

We serviced a

LG WASHER

Model WT5680HVA

Near Saint Michael, MN 55376

Matt

Job Details: 04/21/2023

"Customer complaint is, LEAKS FROM THE BOTTOM DURING THE WASH CYCLE. Inspected and tested. Started washer on a heavy duty cycle empty and let it fill, agitate and then drain, but there was no leaks. Customer put some clothes in the washer and I ran it through a rinse and spin and when the washer did the wave force check, it leaked out the back right side. Theres a crack in the outer tub about 3/4 of the way up.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Eagan, MN 55123

Delton

Job Details: 04/21/2023

Replaced motor/sump assembly. Tested and no errors and dishwasher is working good.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Saint Paul, MN 55105

Delton

Job Details: 04/21/2023

"Replaced control board, ice maker and door mullion. Also added shim kit to adjust right side of door up a little bit. Tested and refrigerator is working good.

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55441

Phillip

Job Details: 04/21/2023

"I replaced all the parts that were sent. The control panel looks good, the drain pump drains good and sounds good. I replaced the diverter parts and the lower rack. I side mounted the dishwasher so it doesnt move."

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rosemount, MN 55068

Adam

Job Details: 04/21/2023

Unit was cooling from last diagnosis. On arrival freezer was at 70 degrees. Compressor had failed. Replaced compressor and filter dryer. Recharged system. Updated control board then plugged unit in started to cool right away by when I left it was under 60 degrees. Unit is now working properly

We serviced a

GE DRYER

Model DDG8580SAMWW

Near Maple Grove, MN 55369

Phillip

Job Details: 04/21/2023

The customer said when they run the dryer sometimes the circuit breaker trips. The customer now thinks the breaker trips when they run the washer and dryer together. The washer and dryer are in a room with other utilities and has a freezer on the same circuit as the washer and dryer. I ran the dryer and washer at the same time. The breaker never tripped for me while I was testing. I took the front off the dryer and inspected the igniter and wire connections. The igniter looked good. When I put the front back on one of the door switch wires got in the way and was almost pinched. This dryer has been serviced before so its possible that wire was pinched and I did not notice it when I removed the front panel.As of today the dryer is working and does not trip the breaker. I advised the customer that with all those appliances on one breaker its possible the breaker is weak and may need to be replaced.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Minneapolis, MN 55423

Nate

Job Details: 04/21/2023

Replaced bad lid strike and latch. Works great now. Latches/locks exceptionally well now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Osseo, MN 55311

Phillip

Job Details: 04/21/2023

The customer said the water filter is stuck in. I tried removing the filter and it came out pretty easy. I put the new filter in and had the customer run water. I checked for leaks and it was not leaking. The customer tried removing the filter and he was able.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A303

Near Albertville, MN 55301

Matt

Job Details: 04/21/2023

"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail.

We serviced a

GE WASHER

Model GTW680BSJ4WS

Near Ramsey, MN 55303

Matt

Job Details: 04/21/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Quoted customer $370. to install new pump. Customer approved repairs. Part on order. ; ordrd 1 WH23X28418 (Drain pump)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Minneapolis, MN 55430

Phillip

Job Details: 04/21/2023

The customer said the dishwasher does not start. I found the door latch is broken. I was able to run the dishwasher in test mode. Everything worked good. Im ordering the door latch assembly. ; ordrd 1 5304525218 (Latch)

We serviced a

ADMIRAL REFRIGERATOR

Model HMG501030

Near Minneapolis, MN 55418

Phillip

Job Details: 04/21/2023

"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I could not pull up parts. Please research the part and contact the customer with a quote. I will also need to defrost it. ; snapped 5 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model WCSR2090G5WW

Near Hopkins, MN 55305

Phillip

Job Details: 04/21/2023

"The tenant said the wash makes a loud bani g sound and leans back. I opened the lid and noticed the washer is leaning towards the back. I removed the front and found 3 of the 4 shock absorbers are broken. When you push down on the tub it goes down real easy. When I filled the washer in a small load the whole tub sits so low it rubs against the bottom pan the bottom of the washer is cutting groves into the bottom. It will need all 4 shocks and the shock absorbers. Its over the approved amount please get authorization. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/21/2023

Found that leaking is from cracked drip pan and water filter housing is corroded and looks like has leaked at one time. Also customer said we are the second opinion and other technician from another company said the liner was cracked and not repairable but I took a picture and doubt it will be covered but customer wants a new fridge so send this in for autho and let AHS tell them. Otherwise order parts and reschedule.Water filter housing WP2199840; Drip pan WPW10614158; saved tckt

We serviced a

BEKO++ DISHWASHER

Model DUT25401X

Near Prior Lake, MN 55372

Adam

Job Details: 04/21/2023

Unit not draining. Put unit in test mode to test drain pump. Getting 120v to the pump but its not pumping. Needs a new pump. ; ordrd 1 1746570100 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFC130M0AB0

Near Hopkins, MN 55305

Phillip

Job Details: 04/21/2023

The complaint is the front left burner does not get hot. I found one of the screws holding the burner switch is missing. I replaced the screw but the hole is stripped. I tried a different switch but has differing ratings. The new switch worked and the burner came on. I will order the correct switch. This one I ordered the parts. ; ordrd 1 WP3148953 (Switch)

We serviced a

LG REFRIGERATOR

Model LFCS27596S/02

Near Woodbury, MN 55129

Delton

Job Details: 04/21/2023

"Found that the freezer evaporator fan is bad. Manually spun it and it started running but makes squealing noise. I tried to look up parts on sears but cant find part on parts break down. I would like the evaporator cover assembly which comes with all parts and ice maker fan. But if that part is back ordered or not in stock the freezer evaporator fan motor would work.Check for part number and availability Freezer Evaporator cover assembly. Get autho, order part and schedule customer.; saved tckt"

We serviced a

UNKNOWN OTHER

Model TWC-24

Near Bloomington, MN 55437

Nate

Job Details: 04/21/2023

"Needs new board. Part number 917544. Also needs new main power cord. But we will not charge for that. I accidentally nicked it. 801701. Can someone please call the parts department to get pricing and a quote to the customer, along with estimated return date? 8448496226 is parts department. ; saved tckt"

We serviced a

ELECTROLUX REFRIGERATOR

Model NO STICKER

Near Otsego, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, NOT COOLING IN BOTH SECTIONS. Inspected and tested. The freezer door is not sealing so now the freezer is full of ice and frost. Also giving a SY EF error. Customer said that they couldnt get the door to shut last fall, so its been running for months with the door partially open. I dont even know if theres a issue, because it all started with the door not sealing. Refrigerator is going to need to be unplugged and defrosted before I can do anything. I advised customer unplug refrigerator for a couple days and clean it out and make sure the doors are sealing and then plug it back in and see what happens.

We serviced a

GE WASHER

Model GTW330ASK0WW

Near St. Cloud, MN 56301

Seth

Job Details: 04/20/2023

"I replaced the failed inlet valve assembly, and updated the software. I tested the washer. The water valve broke so we shut off the main. The washer is now fixed."

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near St. Cloud, MN 56304

Seth

Job Details: 04/20/2023

Wont start. Failed idler and belt were replaced. The dryer is now fixed.

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near St. Cloud, MN 56303

Seth

Job Details: 04/20/2023

Dryer wont start. Failed Thermal fuse was found. I replaced the fuse and watched. 3 cycles temps were good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Plymouth, MN 55441

Nate

Job Details: 04/20/2023

Water filter light came on. I explained to customer it came on because it needs a new filter. Showed her how to reset the filter alarm and she reset it. Tested her water in her house which is soft. Tested soft. Temps are zero in freezer and 36 in fresh food. Everything else working well. Job is complete.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651KES

Near Minneapolis, MN 55416

Nate

Job Details: 04/20/2023

"The water dispenser slowly stopped working and same with the icemaker. Checked water pressure to the filter, which is a generic filter, and water pressure is strong. Water coming from filter is very slow and weak. Needs new oem filter. C

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, MN 55376

Matt

Job Details: 04/20/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the right rear roller has failed and is falling off. Installed new right rear roller and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG DRYER

Model WGD9450WW0

Near Sartell, MN 56377

Seth

Job Details: 04/20/2023

The gas valve is on at the supply and it smells of gas. The gas valve needs to be replaced.

We serviced a

CAPITOL RANGE

Model MCOR304

Near Saint Paul, MN 55108

Nate

Job Details: 04/20/2023

"Right front burner not igniting. Found the terminal had broken off of the wire coming to the ignitor. Had to splice on a new wire and new terminal. Replaced bake ignitor, ignites and heats great now.

We serviced a

WHIRLPOOL DRYER

Model LTE5243EQA

Near Hopkins, MN 55305

Adam

Job Details: 04/20/2023

Dryers door switch is stuck. Verified complaint. Replaced the door switch tested multiple times. Its working great.

We serviced a

FRIGIDAIRE RANGE

Model PLEF398CCD

Near Eagan, MN 55122

Delton

Job Details: 04/20/2023

Found that the control board shorted and burnt the board. Some tracers looks burnt on top of relay. Needs new board.

We serviced a

KENMORE FREEZER

Model 2539135311

Near Maple Grove, MN 55369

Matt

Job Details: 04/20/2023

"Customer complaint is, CUST CUT THE POWER CORD BY MISTAKE. Installed new power cord on freezer. Plugged in and compressor started running. Freezer is now fixed.

We serviced a

LG DISHWASHER

Model LDFN4542D

Near Minneapolis, MN 55439

Delton

Job Details: 04/20/2023

Found that dishwasher would get 1E error code within 3 minutes of trying to fill dishwasher. Water fill error. I disconnected and checked water line and has good pressure. I cleaned out filter. Poured water into dishwasher and dishwasher ran. I started dishwasher again and this time dishwasher fills and starts with no error. Ran diagnostics and all functions are working good.

We serviced a

KENMORE REFRIGERATOR

Model 111.7302571

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2023

"The customer complaint, the fresh food section is not cooling well. I verified the fresh food is not cooling as it should. The freezer is cooling good. I found frost in the rear freezer cover and ice all over inside the freezer section. I removed the bins and the freezer evaporator cover. I found some ice build up around the left evaporator fresh food cooling fan. The ice is keeping the fan from running and thats stopping preventing the cold air from blowing into the fresh food. It does not look like its a defrost issue or a mechanical failure. It appears that the freezer door may not be getting shut tight or sealing tight every time. I defrosted the ice around the fan and verified both fans are working. I put the bins and drawer back in and verified that they sealed tight. I raised the front feet, so the refrigerator leans back and the doors shut better."

We serviced a

KENMORE REFRIGERATOR

Model 795.75004402N

Near Plymouth, MN 55447

Phillip

Job Details: 04/20/2023

"This is a garage fridge. The whole unit just stopped cooling. The fans are on but the compressor is not running. The compressor has failed.

We serviced a

GE LAUNDRY CENTER++

Model WSM2420D0CC

Near Hopkins, MN 55305

Adam

Job Details: 04/20/2023

Timer getting stuck just on perm press. Replaced timer and then tested; unit is working properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Blaine, MN 55449

Phillip

Job Details: 04/20/2023

"The customer said the washer was stuck in the rinse cycle and would not advance. I checked for faults and the lid lock fault was in the history. I cleared the faults and ran a automatic test. The washer locked the lid and ran through the test. Everything on the test passed. The washer finished by draining and spinning. After the automatic test I checked for faults, there are no new faults. I started a normal cycle. The washer sensed and filled. Eventually after filling the washer locked the lid and started to wash. I waited and watched the washer go from wash to rinse them from rinse to drain and spin. The washer is working as it should. I ran a calibration and checked again for faults. No faults.

We serviced a

MAYTAG DRYER STACKED++

Model MED8630HW0

Near Edina, MN 55435

Nate

Job Details: 04/20/2023

"Squealing when running. Found a bad idler pully inside it. Replaced pully, and also cleaned and oiled all rollers. Vacuumed out a ton of hair and lint. Cleaned everything up. Runs and heats great now. So quiet you could hear a pin drop.

We serviced a

LG DISHWASHER

Model LDF5678SS

Near Bloomington, MN 55425

Delton

Job Details: 04/20/2023

"Found that drain hose extension was rubber hose that has kinked. Dishwasher itself is draining and works. I showed and informed customer of issue that plastic extension would fix it problem and wont kink. Customer approved estimate. Added extension, tested and dishwasher now drains fully and is working good.

We serviced a

AMANA REFRIGERATOR

Model MISSING

Near Eden Prairie, MN 55344

Nate

Job Details: 04/20/2023

"Checked temps on fridge, 2 in freezer and 38 in fresh food. Leaking condensation on back of fridge where some insulation around the refrigerant line broke down, told contractor they will want to probably spray some insulation foam over the panel, so they dont get water leaking down. The filter in the fridge didnt leak any water when I hooked the waterline up. Valve didnt leak either. Dispenses water, no leaks from freezer. Everything checks out good.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WED9300VU1

Near Otsego, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, WANTS THE BOARD REPLACED; F01 ERROR CODE FOR MAIN BRD. Inspected and tested. Found the motor relay is fried on the board. Installed new remanufactured board and tested. Dryer is working great and heat is cycling between 230F and 135F on high heat. Dryer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHGXLTE00

Near Avon, MN 56310

Seth

Job Details: 04/20/2023

"Ice maker is not working, I replaced it and tested. It filled with water as designed.

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA01

Near Saint Paul, MN 55107

Delton

Job Details: 04/20/2023

"Customer says it leaks from corner. I ran 20 minutes and saw a few drips on lower left corner. Found that the the vent was clogged with gunk i cleaned out gunk, tested and did not have anymore leaks. Customer did say it was intermittent.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPSO

Near Eden Prairie, MN 55344

Nate

Job Details: 04/20/2023

"Not draining. Found a 1 x 1/2 piece of jagged glass stuck inside drain pump, blocking the motorized impeller from spinning at will. Removed said glass, now it drains awesome."

We serviced a

LG WASHER

Model WM4200HWA

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/20/2023

Replaced selector knob and front bulkhead. Tested and washer is working good.

We serviced a

LG WASHER

Model wm3670hwa

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/20/2023

Customer said water filled up drip pan and also on floor. Customer said she cleaned up the water and ran another cycle and there was no leaks but wanted me to check out anyways. I ran diagnostics and pulled off top and back and did not see any leaks. Not sure what caused the leaking but as im here washer is working good and no leaks. I did find that the hot and cold were reversed. I switched that. Washer is working good.

We serviced a

LG DRYER

Model DLEX2650R

Near Eden Prairie, MN 55346

Adam

Job Details: 04/20/2023

Verified complaint. Disassembled unit and found the sensor failed. Replaced sensor. Reassembled unit after replacement. Then tested, its heating good. On high get up to about 200 degrees. Checked air flow outside over 20 mph. Let her know I checked the air flow which it was good.

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/24

Near Eden Prairie, MN 55347

Adam

Job Details: 04/20/2023

Installed motor from last diagnosis. Tested unit multiple times with no leaks or issues. Installed dishwasher where customer wanted it then tested again and it's working great.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cologne, MN 55322

Adam

Job Details: 04/20/2023

Getting a gas smell in oven. Verified complaint. Igniter would start to glow and glow for long time gas would open but not light right away. Unit needs a new igniter old one is weak. Quoted then replaced igniter then tested multiple times.

We serviced a

LG DRYER

Model DLEX4370W

Near Chanhassen, MN 55317

Adam

Job Details: 04/20/2023

Dryer making a burning smell. Did have a burning smell disassembled unit and tested everything. Everything is operating properly. Cleaned out the element, there was some lint in there. Then reassembled unit and tested unit is working properly now.

We serviced a

GE DISHWASHER

Model ADT521PGJ2WS

Near Elk River, MN 55330

Matt

Job Details: 04/20/2023

"Customer complaint is, NO POWER. Inspected and tested. Found the UI was unresponsive and the light on the board was on solid. After power cycling it twice, it came on. I ran it through service diagnostics and everything worked, but had low water pressure. I removed the filter and it was plugged solid. I cleaned filter and tested. Water pressure is much better now. I hooked up SmartHQ and theres a software update available for the unresponsive UI. Customer approved me updating software. I updated software and tested. Dishwasher is working great. Dishwasher is now fixed. I recommended customer run a heavy duty cleaner through dishwasher before using because its pretty slimy in the sump."

We serviced a

GE WASHER

Model GTW840CPN1DG

Near Big Lake, MN 55309

Matt

Job Details: 04/20/2023

"Customer complaint is, WASHER WILL NOT AGITATE, CLOTHES DIRTY SAME WAY AND A LOT OF ISSUES WITH THE WASH. Customer said its not cleaning clothes well and not washing the soap out unless she does a extra rinse. Inspected and tested. I had customer put a load in washer and I started a quick wash cycle and watched it through the entire cycle and everything was working normal. Its filling, agitating, draining and spinning great. I ran washer through test mode and everything worked perfectly. I tipped washer back inspected underneath and everything looked good. Washer is testing good. its operating normal, just different than what the customer is used to. I recommended customer try using less soap and see if that helps."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cold Spring, MN 56320

Seth

Job Details: 04/20/2023

"I replaced the regulator and valve assembly, but it made no difference. I still hold my original hypothesis that this is a gas supply issue. The unit is in sufficiently plumbed on a half inch flexible line in the manufacture specifically states it must be hard line down three-quarter inch. Customer refuse payment please send to Phil..; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Minneapolis, MN 55419

Nate

Job Details: 04/20/2023

"Freezer and fresh food are room temp. Checked evaporator coils and zero frost anywhere on them. Checked compressor, its hot and running, as well as the condenser fan and evaporator fan, but its not cooling the fridge. Customer is planning on replacing fridge as she doesnt like the fridge, but she said sure she would be open to us calling sign a quote for sealed system work. Tight quarters as its in an enclosed area and theres a built in island infant of it. . Nice wood floors. Picture of compressor attached. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Savage, MN 55378

Delton

Job Details: 04/20/2023

"Found that touch panel is unresponsive. At times it does sense and i got it to start and found that spray arms are full of crud and not spinning. Cannot get into diagnostic due to buttons be unresponsive so i I guessing that just the touch panel is bad and rest of the dishwasher is functioning good. N23304501DFeed to order touch panel, upper and lower spray arms. Need autho.Lower spray arm# w11101428; touch panel# w11162736; upper spray arm WPW10448645; saved tckt"

We serviced a

VIKING++ REF BUILT IN++

Model VCSB5482DSS

Near Minneapolis, MN 55438

Delton

Job Details: 04/20/2023

"Customer had taken off the evaporator cover and manually defrosted evaporator. But after 3 days its getting frosted over again. I checked defrost heater and is 30 ohms. Defrost bimetal is closed. I called Jared and he cant find documentation on how to get into defrost mode and said to call into tech line 800#. I sat on hold for 20 minutes and hung up.PW found manual. All freezer stuff ohms good. But when I try to go into forced defrost fridge beeps 3 times but i get no power at defrost heater. Appears to be main board that bad and not sending power.Water valve also doesnt work but appears that water filter is clogged. Filter is 3 years old and i can hear water rush into water filter but not dispense. Would need new filter or bypass to test.Quote and order main board for customer. But also incase order defrost bimetal, and freezer thermistor. Also bypass for water filter if there is one so I determine if it is the water filter housing or water filter itself (customer didnt have new water filter)Schedule 2 hours for return trip.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Rogers, MN 55374

Phillip

Job Details: 04/20/2023

The customer said on Friday someone noticed there was no ice in the bucket. The customer said by Saturday they noticed the whole unit was not cooling. Today when I arrived I found the unit was plugged in and everything is running. There is no frost in the freezer section. The compressor is running but its louder than normal and not cooling. It will need a compressor for sure and sealed system repair. Please contact LG for coverage. The fridge was manufactured 09/18. This is a side by side unit. Compressor TCA38151706; saved tckt

We serviced a

LG WASHER

Model WM3700HVA/01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/20/2023

"While the washer fills on the main wash, water leaks out from dispenser housing. The drawer and housing are clean. It needs the dispenser assembly if available and drawer. If it does not come as assembly and it does not look like it does then it needs these parts. Nothing quoted for price. I looked for parts and I could not locate all of them Im stock. Please research parts and contact the customer. Dispenser cover top ACZ74070501Dispenser drawer AGL74074356Dispenser bottom MCU62441102; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFXS30766S/03

Near North Oaks, MN 55127

Phillip

Job Details: 04/20/2023

"The customer complaint is the fridge just stopped cooling yesterday. It happen very fast. The fridge was on and the compressor was running. There was no cooling. The compressor is loud and no heat on the condenser. It needs the compressor for sure. Please call LG and get approval. I told the customer that if the parts are covered then the charge would be $660 if they pay by check. ; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ

Near Prior Lake, MN 55372

Adam

Job Details: 04/20/2023

Unit isnt heating. Verified complaint unit never heated. Ohms out heater from the board its good. Next checked voltage from the board never turns on for heat. Needs a new board. Control board W11305308; ordrng 1 W11305308 (Board)

We serviced a

KENMORE REFRIGERATOR

Model 111.7304261

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/19/2023

Freezer is cold and works but refrigerator is 50 degrees. Refrigerator went into defrost mode as I got there and defrost is working. Waited until compressor turned back on and verified that evaporator fan is running but refrigerator is not cooling so only thing left is the damper that is not opening. Damper part shows NLA.

We serviced a

GE OTHER

Model UCC15NJBII

Near Edina, MN 55435

Phillip

Job Details: 04/19/2023

The ice maker needed to be cleaned. I emptied the ice bin and wiped the sides down with the descaler. I poured the cleaner into the water reservoir and performed the icemaker cleaning procedure. After the cleaning, I flushed the bottom with hot water.

We serviced a

AMANA RANGE

Model AER6303MFS1

Near Saint Paul, MN 55107

Nate

Job Details: 04/19/2023

"Not baking. Checked bake and broil elements. Both are good and ohm good. Main PCB sends 240 to the bake element. Bake element comes on, as does the broil. I unplugged wire connectors and reconnected. No parts to replace.

We serviced a

LG DISHWASHER

Model LDF8812ST/01

Near Eden Prairie, MN 55344

Phillip

Job Details: 04/19/2023

The customer said the door drops down fast and the door does not seem to latch as well. There upper and lower racks are rusty and need to be replaced. The racks are no longer available. I replaced the cables and made sure the dishwasher is secure. The door opens normally.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS1A

Near Saint Paul, MN 55113

Nate

Job Details: 04/19/2023

"Not draining, and waterline leaking. Replaced a bad drain pump and waterline. No leaks now, and drains great.

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

"Replaced main PCB. Now bake, broil, convection and burners work."

We serviced a

MAYTAG REFRIGERATOR

Model Mfi2269vew3

Near Champlin, MN 55316

Matt

Job Details: 04/19/2023

"Customer complaint is, REFRIGERATOR IS NO LONGER RUNNING. THE CONTROL PANEL IS BLANK AND THE INDICATOR LIGHT IS OFF. Customer said it turned back on last night and is now working. Inspected and tested. FF compartment was 38F and freezer is 5F. Everything is running and working perfectly. I think its probably the board part number WPW10312695, but not positive because everything is working and testing good."

We serviced a

KITCHENAID MICROWAVE

Model KEMC377KWH02

Near Roseville, MN 55113

Nate

Job Details: 04/19/2023

Customer says door has bad door switches and a broken door latch. Needs new latches as the original are not compatible with new switches. Old latches are NLA.

We serviced a

LG DISHWASHER

Model LDF9932ST

Near Fridley, MN 55432

Matt

Job Details: 04/19/2023

"Customer complaint is, NOT DRAINING PROPERLY AND THE DISHES ARE STILL DIRTY. Inspected and tested. Found the garbage disposal plug was still in. I removed plug and tested. Dishwasher is working great."

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Maple Grove, MN 55369

Matt

Job Details: 04/19/2023

"Customer complaint is, DOES NOT SPIN OUT. Inspected and tested. Theres a stored F32 long drain error. Washer had water in it when I got here. I put it into a drain and spin and it drained great and sounded good in a spin. I ran washer through test mode and everything worked perfectly. I filled and drained it 3 times and it drained perfectly every time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS-5

Near Mendota Heights, MN 55118

Delton

Job Details: 04/19/2023

"Found that the triple door switch was bad and the lower door switch wires were crossed which then caused the fuse to blow. Customer approved estimate. Replaced switch and fuse. Tested and microwave turns on and is heating and working good.

We serviced a

GE REFRIGERATOR

Model GNE25JYKGFFS

Near Monticello, MN 55362

Seth

Job Details: 04/19/2023

Customers concern was her water and ice did not work. Upon arrival an inspection I found the filter was improperly installed. I installed it correctly and tested. The fridge is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVQ03

Near Hopkins, MN 55343

Phillip

Job Details: 04/19/2023

The complaint is the fresh food does not cool but freezer does. I found the fans are working but the evaporator is all frosted up. I put into defrost and I got 3.5 amps when I clamped around the brown wire. The main board is bad and is not going into defrost. I quoted for the repair. I replaced the main board and set it to a long defrost. I advised the customer to give it 24 hours to get back to normal.

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, MN 56301

Seth

Job Details: 04/19/2023

"Per Larry at Miele tech support, the unit would need the following Parts - 10308532 board, 10397318- circulation pump with board. Please source parts, I quoted $1746 I will need 3 slots. She approved repairs.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"