We serviced a
GE DISHWASHER
Model GPT225SSLS
Near Minneapolis, MN 55418
Nate
Job Details: 07/19/2022
"In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. installed. Ran through service mode. Ran on a auto sense cycle. Fills, runs, and drains great now. Everything runs great."
We serviced a
UNKNOWN RANGE- GAS
Model ARR-636
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
"Unit wouldnt get up to to temps. Found that the bake igniter was week and wouldnt light the gas right away taking longer and longer to start to light the flame. Replaced the igniter now unit is lighting quicker and getting up to temps. I did recommend using the convection on this big oven because it has a single burner and is almost double the size of a regular oven so it has a lot of area to heat and the thermostat is on the far side of the oven. When using conventional I had great temps at even 425 and heated a lot quicker. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Farmington, MN 55024
Delton
Job Details: 07/19/2022
"Found that front roller was worn out. Replaced both front rollers, tested and dryer now tumbles quietly. Dryer is working good.; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DC4
Near Saint Michael, MN 55376
Matt
Job Details: 07/19/2022
"Customer complaint is, SCREECHING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer $148. to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24CVS
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
Unit wouldnt seal properly found that the seals on the fridge were bad replaced seals now unit is opening and closing great and doesnt pop the other door open. Used both seals part number WPW10204700; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA04
Near Rogers, MN 55374
Matt
Job Details: 07/19/2022
"Customer complaint is, ICE MAKER QUIT WORKING A FEW DAYS AGO & FREEZER PART OF FRIDGE IS FREEZING. Inspected and tested. Ice maker has failed and theres frost on the left side of the freezer door like the door hasnt been sealing, but is sealing great right now. I disassembled freezer and defrosted it found water leaking from a hole in the door. Im not sure how water got in the door, but I recommended customer unplug refrigerator and get a fan going for a couple days to dry everything out. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Coon Rapids, MN 55433
Matt
Job Details: 07/19/2022
"Customer complaint is, TEMPS OFF IN FF. Customer has been having a issue with the freezer evaporator freezing up for years. Inspected and tested. Found the defrost bimetal is open. Needs a new defrost harness. . Parts on order. ; ordrd 1 WPW10514110 (Defrost harness) and 1 WP67006337 (Fan blade)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 07/19/2022
"Customer complaint is, EC E21 WONT DRAIN, HAS TO RUN RINSE CYCLE MANY TIMES. Customer also said it only fills with hot water. Inspected and tested. The cold and hot water were switched around. I disconnected water lines and hooked them up to the right side. Found the drain pump has failed. Needs a new drain pump. Part on order. I need 2 hours on this because its going to be difficult to pull the washer out to disassemble. ; ordrd 1 137240800 (Drain pump)"
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Minneapolis, MN 55412
Nate
Job Details: 07/19/2022
"Washer has been leaking and dripping onto the small washer under it (in the pedestal area). I found a ton of hair built up in the front bottom of the bellow. It had plugged up all the drain holes on the front bottom. I can also see evidence of water where it has wicked down the front of the washer under the door on the front. Customer said it leaks on bulky, delicates, and normal wash. I put in test mode. No errors or leaks. I ran on express wash, with 5 bath towels, no leaks. Ran on bulky wash, no leaks. Took top off and checked valves, no leaks or evidence of leaks. No tears I can find on boot. Drain pump sounds good. Ran for 50 minutes, no leaks. No evidence of leaking from back of unit, like where suds could flow out of the vent. I thoroughly checked it over. Zero leaks or evidence of leaks, other than the front which I cleaned up. Customer has a husky which sheds a lot. They wash the huskys blankets. Filter is clean because customer just cleaned it. Lots of suds in washer. Recommended using affresh to clean out residual soap scum."
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Plymouth, MN 55446
Phillip
Job Details: 07/19/2022
"Customer said it makes a loud banging in all cycles. I pulled off the front and found the bolts for the right side counter Wright had come loose so the counter weight was banging against the sides and falling apart. I was able to use the bolts and reattach the weight. I advised the customer some of the holes in the tub were a little stripped out. I have no guarantees how long it will last. The long term solution is to replace the weight and the whole tub assembly.Counter weightMAG63602903"
We serviced a
KENMORE DISHWASHER
Model 587.162534
Near Minneapolis, MN 55412
Phillip
Job Details: 07/19/2022
The complaint is that the dishwasher does not seam to be washing and spraying water. The dishwasher fills with water but then the wash motor does not come on. If I tapped on the control board the motor would start. I also found a hole was burnt through the lower spray arm. The dishwasher will need a lower spray arm and a control board. The customer wants to fix it. Lowe spray arm 5304517203Control 5304512731; ordrd 1 5304512731 (Control) and 1 5304517203 (Lower spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Brooklyn Park, MN 55428
Phillip
Job Details: 07/19/2022
The customer said the dishwasher will fill with water and then drain. He said they dont hear water spraying. I started the dishwasher and I heard the wash motor propeller just spin and its not pumping. It will need a wash motor. I created a BB quote. Motor WPW10510666
We serviced a
KENMORE DRYER- GAS
Model 110.975117
Near Eagan, MN 55123
Delton
Job Details: 07/19/2022
"Found that the thermal fuse is open. Also thermistor did not ohm out correctly at room temp which could make it hotter then it should. Customer approved estimate. Replaced thermal fuse and thermistor, cleaned out inside dryer of lint build up. Tested and dryer is cycling heat good.; used 1 WP8577274 (THERMISTOR), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near South Saint Paul, MN 55075
Delton
Job Details: 07/19/2022
"Pulled part along with console panel (not sure if that is needed or not) need paper work to ship it in.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/19/2022
"Frost build up right on the outside of the evaporator cover on top right. (See picture) Either there was an air leak causing small frost build up or there is a void inside the insulation of fridge wall. Evaporator itself is clean and is cooling. I caulked the cover in that area just to ensure no air leak and if that small frost builds back up it is void inside wall and not repairable but it is not impeding the cooling.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDP7708ST
Near Saint Paul, MN 55104
Delton
Job Details: 07/19/2022
"Customer says every other cycle or so they get AE or bE error. I ran diagnostics and all functions are working good. I ran quick cycle with pod just to see what is happening and after about 30 minutes i heard the motor sucking a lot of air and found that there is a excessive around of suds from 1 pod, cascade ultimate. I showed customer and suggested to use finish brand that has less suds. I cleaned out inside dishwasher os the excess suds. Dishwasher itself is working good.Customer will call back if problem continues after switching soap."
We serviced a
GE WASHER TOP LOAD
Model GTW725BSN0WS
Near Minneapolis, MN 55406
Delton
Job Details: 07/19/2022
"Lid switch is bad. Customer approved estimate. Replaced lid switch, tested and washer lid locks, fills, agitates, drains and spins. Washer is working good."
We serviced a
KENMORE RANGE- GAS
Model 66575133300
Near Burnsville, MN 55337
Delton
Job Details: 07/19/2022
Replaced bake burner tube w/igniter. Tested and bake ignites every time. Broil also ignites every time. Oven is heating and working good.
We serviced a
KITCHENAID DISHWASHER
Model kdpe234gps0
Near Minneapolis, MN 55426
Nate
Job Details: 07/15/2022
"Dishwasher not filling with water. Found the connector plugged in in reverse. Had tits opposite side plugged in. Plugged in right, now it drains, fills and washes great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET4WSKXSQ00
Near Minneapolis, MN 55405
Nate
Job Details: 07/15/2022
"Not cooling. Found the evaporator totally encased in ice. Has a bad bi metal. Replaced with WP10442411. Heater comes on, steamed all frost and ice off. Evaporator frosts over. Air ducts totally clear. Told them 24 hours to cool down. ; used 1 WP10442411 (DEFROST BIMETAL) from stock, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55407
Nate
Job Details: 07/15/2022
Upper rack adjusters broken. Replaced them with the kit sent to me. Part W10712395. Works great now. Charged bb. J13 labor.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS3
Near Saint Paul, MN 55117
Nate
Job Details: 07/15/2022
"Door separating. I took the oven door apart and found a loose screw inside, where the handle attaches. Tightened the screw and reassembled and now its secure. The gasket around the oven on the chassis is coming off. Its in pieces. It allows heat out damaging the cabinets. WPW10535778 is gasket. Ordered WPW10535778 from Dey. Coming back next Tuesday to install. ; schdld next appmnt for 7/20 WED !"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTX7
Near Minneapolis, MN 55418
Nate
Job Details: 07/15/2022
"Dishwasher runs for 30 minutes (upper drawer) and then stops. MPH diagnostics says main PCB is top part and techs list this as the reason for often replacing it. I ran it for 30 minutes upper and lower. The drain, fill, circulate all work great. Lower drawer has failed twice for them. Quoted bb which is 887 p&l, and diagnostic trip charge. Part 523725USP.They will think it over."
We serviced a
GE DISHWASHER
Model GPT225SSLS
Near Minneapolis, MN 55418
Nate
Job Details: 07/15/2022
In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. Ordered from Dey. Coming back to install. Ran through service mode. Everything runs great. ; ordrd 1 WD15X30838 (Unicouple with faucet adapter)
We serviced a
GE REFRIGERATOR
Model Pfs22sisdss
Near Shoreview, MN 55126
Nate
Job Details: 07/15/2022
Its zero in the freezer and 37 in the fresh food section. I checked the evaporator and it is frosted over nicely. The fans are all running well and compressor is running. Everything is checking out good on the refrigerator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2SHAXMB00
Near Minneapolis, MN 55428
Nate
Job Details: 07/15/2022
Filter housing was broken. Replaced with the new filter housing RJ shipped to me. WP2186433. Replaced it and vacuumed coils. Works great now. Recommended running a couple gallons of water from the dispenser to clear out air.
We serviced a
GE REFRIGERATOR
Model PFE28PSKISS
Near Corcoran, MN 55340
Phillip
Job Details: 07/15/2022
I verified the issue that one light was out and the rest were dim. I replaced the one light that was out. Now all the lights work and there bright. I also ran the firm ware update.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Rosemount, MN 55068
Delton
Job Details: 07/15/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker/refrigerator is cooling and working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7500GC0
Near Elk River, MN 55330
Matt
Job Details: 07/15/2022
"Customer complaint is, NOISY. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Farmington, MN 55024
Delton
Job Details: 07/15/2022
Customer said washer walked into center of laundry room. As I am here the washer is unbalanced as floor is uneven and slope towards floor drain. I ran diagnostics and all functions are working. I adjusted and balanced washer legs. I ran load of laundry and washer agitated and spun out clothes and did not shake or bang around. I showed customer. It did appear that customer was trying to wash bedding with plastic backing. I explained that the more items you use the better and when washing one item the washer will have hard time to balance out. The washer is working good as im here.I DID NOT USE ROD PARTS
We serviced a
KENMORE WASHER TOP LOAD
Model 110.924802
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2022
"Found that the lid switch is bad. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
KENMORE RANGE- GAS
Model 3627526190
Near Minneapolis, MN 55417
Delton
Job Details: 07/15/2022
Cooktop burner dont spark and ignite. Also oven is about 60 degrees off. Needs spark module and wire harness as well as oven thermometer.Order parts Spark module WB13k25; oven thermometer WB20k8; wire harness WB18K6Need autho.; saved tckt
We serviced a
LG RANGE- GAS
Model LRG3095ST/01
Near Minneapolis, MN 55417
Delton
Job Details: 07/15/2022
"Found that igntier is weak and not turning on gas. Custoemr approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
DANBY REFRIGERATOR
Model DBC514BLS
Near Saint Paul, MN 55105
Delton
Job Details: 07/15/2022
Found that evaporator is frosted over into big ice block. No defrost heater so it appears that compressor is stuck on and never shutting off to defrost. PW and I says it need control board and thermostat. Danby Tech support Line wont answer and I cant find much information on this at all.I instructed customer to leave it unplugged and let it defrost and turn it back on and ensure that it will get back down to correct temperature.; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT7795
Near Saint Paul, MN 55106
Delton
Job Details: 07/15/2022
"Replaced timer, tested and washer agitates and spins on every cycle now. Washer is working good."
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Minneapolis, MN 55446
Phillip
Job Details: 07/15/2022
The complaint was the dishwasher is dead. The display panel does not respond. I found there was no power to the dishwasher. I found a switch under the sink controls power to the dishwasher and that switch was in the off position. I turned the switch to on and now the dishwasher came in and is working.
We serviced a
BOSCH DISHWASHER
Model SHV57C03UC/22
Near Mound, MN 55364
Phillip
Job Details: 07/15/2022
The customer complaint is that now it leaks from under the bottom right side of the door. This is a different issue and not related to the previous repair. Im finding the cosmetic door trim is pushing on the door and allowing water to leak out. If I remove the trim pieces it does not leak and the washing sound is quieter. Im ordering the door seal and the trim parts. Blk trim 00740617Door seal 00494772; ordrd 1 00740617 (Strip) and 1 00494772 (Seal)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M8650AV/A4
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/15/2022
"The issue was it would not drain. I found the drain pump was bad. Today I replaced the whole drain pump assembly. I ran a test cycle and the washer is working great and drains the water out. I put a zip tie around the drain hose to make it secure. "
We serviced a
DACOR WALL OVEN- ELECT
Model ECS227SCH
Near Wayzata, MN 55391
Phillip
Job Details: 07/15/2022
"The customer said that all the buttons on the right side work but most dont work on the left side of the panel. I verified that bake, broil and other key buttons do not work. I removed the ribbon from the control. I cleaned the contacts and put some dielectric grease on the end of the ribbon and pushed it back in tight. The buttons on the left side of the panel still do not respond. It will need that user interface control panel. DE81-07427A/membrane switch ; O-emld tckt , states that autho needed"
We serviced a
UNKNOWN RANGE- GAS
Model UPN90FDVGGILP
Near Minnetonka, MN 55345
Phillip
Job Details: 07/15/2022
"I verified the issue it wont start bake or broil. I had to call the tech line and talk to Peter. After testing the bake and broil valve, the outlet polarity and power to the spark module. We determined the issue is with the spark module. He gave me the part number and told me to replace it. Please order the part and reschedule. Module A/029/00Another number ge gave is EA0901001000000; states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Brooklyn Park, MN 55443
Phillip
Job Details: 07/15/2022
"I verified it was getting the drain error. The issue I found was its not draining and the drain pump impeller was broken.I ran the washer on a rinse and spin and now it drains good. No more issues found. I used a drain pump from truck stock. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model SF377PEGQ7
Near Maple Grove, MN 55369
Phillip
Job Details: 07/15/2022
"The customer said most of the time the bake burner would not light, she could hear spark and smell gas. On this model the broil and bake ignitors spark at the same time but only gas comes out the for burner that needs gas. So chances are she was hearing the broil spark and not the bake ignitor. I tried the bake function and it worked perfectly. I tried 2 more times and it was good. The customer had removed all the pans from the storage drawer. Its common that pans in the drawer can shift and interfere with the bake electrode and cause it to not spark. I put the pans back in but made sure there did not slide to the back. I then tried it several more times and it lighting up every time. I quoted her bb for the updated harness WPW10701462. Added quote to pics. The 2 left top burners are slow to spark light. That issue is most likely the burner switches WP8273075. I could not find the WP8273075 in stock so I did not give her a quote for replacing the burner switches. The customer is going to try it over the weekend and let us know if she needs it fixed."
We serviced a
GE REFRIGERATOR
Model PFE28RSHCSS
Near Otsego, MN 55374
Matt
Job Details: 07/15/2022
"Customer complaint is, FREEZER IS WARM, MAKES ICE OK. Inspected and tested. FF compartment was 35F and freezer was only 21F. Found the freezer door gasket was falling off and wasnt sealing all the way, but there was no excessive frost in freezer. The compressor is really loud and the condenser fan is not working. I disassembled freezer evaporator cover and defrosted evaporator and after 20 minutes it was about 80 percent frosted over. Twice when I was starting the compressor it made a clunking noise and then wouldnt start up and I had to wait for it to try again. On the third attempt it started but is loud. Also the FF evaporator fan is working but not giving any feedback so its giving a error. The compressor is failing and also needs a new condenser and FF evaporator fan. Condenser fan part number is WR60X10358."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF8
Near Otsego, MN 55330
Matt
Job Details: 07/15/2022
"Customer complaint is, NOT COOLING. Inspected and tested. FF compartment was room temperature and freezer was 19F. Disassembled freezer evaporator cover and theres very little frost on it. Also the evaporator fan has failed and the defrost thermostat is split open. The sealed system has failed. I recommended replacing the refrigerator."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Matt
Job Details: 07/15/2022
"Customer complaint is, WILL NOT PUMP OUT. Inspected and tested. Found the check valve is stuck. Needs a new drain hose. . Part on order. ; ordrd 1 WPW10545278 (Drain hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Monticello, MN 55362
Matt
Job Details: 07/15/2022
Pump is bad no circulation. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Buffalo, MN 55313
Matt
Job Details: 07/15/2022
"Not cooling, missing digits on the UI and no ice. On arrival inspection I found the ice room was frozen up and 25?F. This unit has the evaporator drain manufacturing defect that causes it to get too warm melt out then make ice for a while then freeze back up. There is no known fix for this defect. The user interface is missing a few digits on the display. . Installed new UI and tested. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model CFE28TSHQSS
Near Saint Michael, MN 55376
Matt
Job Details: 07/15/2022
"Customer complaint is, FREEZER EVAP FAN NOT WORKING AND 26 DEGREES. FRESH FOOD GOOD. Inspected and tested. FF compartment temperature was 39F and freezer was 18F. I put the freezer into defrost and disassembled freezer evaporator and found the evaporator thermistor had fallen off the evaporator. I defrosted evaporator and remounted the thermistor and tested. I put it into freezer cooling test and after 20 minutes it only had frost on less than 50 percent. The freezer evaporator fan seemed to be a little crunchy when you turn it. I installed new freezer evaporator fan. Reassembled and everything else seemed to be working great. Refrigerator had a software update available so I updated it. Refrigerator is now fixed. If they continue to have problems, its the sealed system is not running at full capacity.. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF4
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
"Customer complaint is, ICE MAKER IS NOT WORKING GOOD. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Found condensation on back of refrigerator right behind the ice maker. This has been a problem with these refrigerators and is a known defect. The insulation breaks down in the wall and causes the ice maker evaporator drain to freeze. ; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7300DW0
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
"Customer complaint is, HOT WATER KEEPS RUNNING INTO WASHER EVEN WHEN NOT IN USE. Inspected and tested. Found the fill valve has failed. Installed new fill valve and tested. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B26FT70SNS/03
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
Unit would have drawers in the fresh food area freezer randomly. Tested thermostats they tested good. Fan is running properly. Back evaporator looked good. The only thing I could find is the damper sticking right above the drawers which could cause it to freezer here and there. Ordered air tower. Installed new air tower. Refrigerator is now fixed.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1RS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/14/2022
The drive pulley on the motor is loose and spins. It will need a new motor. I quoted the customer book price but there is a 10 year warranty on the motor. She is calling ge to find out how its covered and who can replace it. She will call us back if we can replace it under the warranty. Motor WH03X29524
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2022
"The dryer was running loud and making a thumping sound. I found a broken roller where the roller had actually broken off of the bearing. I replaced the bearing and also replaced and idler pulley that had loosened and was squealing and moving around. Used 4581EL3001E and DE634A. Vacuumed out dryer and oiled rollers. ; used 1 4581EL3001E (ROLLER), and 1 DE634A (PULLEY) from stock"
We serviced a
LG DRYER- GAS
Model DLG3744W
Near Mendota Heights, MN 55120
Delton
Job Details: 07/14/2022
Found that the squeaking was caused by front roller being locked up and rubbing on drum causing squeaking. Two front roller would need to be replaced. Customer is going to look around first since he has to find a new washer. He will call back if he wants to proceed with repair.
We serviced a
GE REFRIGERATOR
Model 106.749334
Near Saint Paul, MN 55102
Nate
Job Details: 07/14/2022
"Water leaking from freezer into fresh food, from the vents in the ceiling of fresh food. Found a sheet of ice on the bottom of the freezer, and the drain line for the evaporator frozen up. Steamed it all out, and installed a heat probe 819043. Now it drains great. ; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
GE DISHWASHER
Model PDT785SYN0FS
Near Corcoran, MN 55340
Phillip
Job Details: 07/14/2022
The dishwasher will not start a cycle. I found water sitting in the bottom and it would not drain out. The drain pump just clicks. I removed the drain pump and found 3 small pieces of glass stuck inside. I removed the glass. I filled it and let run. It washes and now drains good .
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3685TSA
Near Chaska, MN 55318
Phillip
Job Details: 07/14/2022
The complaint is the oven will not heat. I verified the oven will not heat on bake. After testing I found the bake ignitor was bad. I quoted the customer and she said ok. I replaced the bake ignitor. The oven now heats and it got to 350 when I tested it on bake. No more issues found. I used the part from truck stock. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/14/2022
The unit was off and completely defrosted. I removed the rear cover and put the fridge into defrost. The defrost heater came on. This model did not have the extra loop so it did not heed the add on heater. I did install the new sensor and all parts of the drain kit. The compressor was a little noisy but it came on it it started to cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/14/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door are missing. Installed grommet, bushing, door cam and freezer LED module. Refrigerator is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model SDG305DAWW
Near Minnetonka, MN 55345
Phillip
Job Details: 07/14/2022
"The rollers were loud. I replaced the 2 rear rollers and the idler pulley. It tested good now. ; used 2 WP37001042 (ROLLERS), and 1 WPY54414 (IDLER) from stock"
We serviced a
MAYTAG DRYER- GAS
Model SDG3606AWW
Near Minneapolis, MN 55421
Phillip
Job Details: 07/14/2022
The dryer would heat fine for a while then the ignition coils would not open the valve. I replaced the weak coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2277HS/01
Near Eagan, MN 55123
Delton
Job Details: 07/14/2022
"Getting TE error as soon as i power on washer. I replaced thermistor, tested and washer and all functions are working good."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A303
Near Andover, MN 55304
Matt
Job Details: 07/14/2022
"Customer complaint is, CLOTHES ARE NOT DRY. Inspected and tested. Found the vent was broken and shifted so no air could get through and the bulkhead and filter were plugged solid. Also the heating element, all 4 rollers and the idler pulley had failed.Installed new heating element, 4 rollers and idler pulley. Vacuumed out inside of dryer and fixed vent. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 DE634A (PULLEY), and 4 4581EL2002h (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Lakeville, MN 55044
Delton
Job Details: 07/14/2022
"Found that the water valve not sending water to ice maker. Replaced water valve, tested ice maker and it cycles and fills. Refrigerator ice maker is working good.; used 1 242252702 (VALVE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0B
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2022
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the inside of dishwasher is really nasty and has buildup on all of the spray nozzles. The filter is plugged and all three spray nozzles are 50 percent plugged or more. Also the circulation pump sounds really bad. Repairs would be more than a new dishwasher. Customer is going to replace the dishwasher."
We serviced a
KENMORE RANGE- GAS
Model 790.790131
Near Saint Paul, MN 55104
Nate
Job Details: 07/14/2022
Oven taking long to pre heat and smells like natural gas when they use it. I put it on bake and the ignitor barely glows. Has a bad ignitor 5303935066. Replaced with 5303935066. Heated up with 5303935066 and it ignites great and heats great. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB1917CW
Near Saint Paul, MN 55108
Nate
Job Details: 07/14/2022
"Rhine Ice built up in freezer. Needed to steam it out so door could close all the way. Put lubricant on the seal. Now it seals nicely. Before steaming it, the seal didnt seal all the way on the freezer. Also tightened screws because door is loose. Seals great now. "
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Little Canada, MN 55117
Nate
Job Details: 07/14/2022
Not cool in ff. 56 degrees. 11 in freezer. Huge frost ball built up on bottom of fresh food. No airflow. Icemaker not making much ice. Too warm to make ice. Handles falling off. Need service kit W11457241. Need new handle end caps and studs. Need 6 of these WPW10661886. W11499276 and 2 of these W11483532. ; O-emld tckt
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLES399DCC
Near Minneapolis, MN 55413
Nate
Job Details: 07/14/2022
"Found the switch was bad, also needed a nut for the new switch. "
We serviced a
SAMSUNG DRYER- GAS
Model DV433GTGJWR/A1
Near Minneapolis, MN 55416
Nate
Job Details: 07/14/2022
Replaced bad belt. Better belt. Vacuumed out. Runs great now. ; used 1 WP40111201 (BELT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB2040FQ1
Near Burnsville, MN 55306
Delton
Job Details: 07/14/2022
"Found that there several issues with this dishwasher. Motor is loud, soap dispenser wont open, console panel is cracked and hard to close door. Door seals worn, racks are rusting.Console panel 154486004; overlay 154577304; Door latch 154529404; motor 154859101; tub gasket 154827601; bottom gasket 809006501; soap dispenser 5304506521; lower rack 808602302; upper rack 5304498211; saved tckt"
We serviced a
GE DRYER- ELECTRIC
Model GHDN520GD0WS
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2022
"Found that belt broke and wont start. Replaced belt, tested and dryer is tumbling and working good.; used 1 137292700 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LTE5243DQ6
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2022
"Lid switch is broken. Custoemr approved estimate. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Laundry center is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV433GTGJWR/A1
Near Minneapolis, MN 55416
Delton
Job Details: 07/14/2022
Nate collected all payment under other work order.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 07/13/2022
When I arrived I found both sections were not cooling that well but it sounded like the compressor was running. After running all the diagnostic test and the cooling test I found the freezer evaporator was not building up was the right amount of frost during the test. Advise the customer to give it 24 hours if it starts to work better it probably needs a rear main control board if it continues to not work properly then it would be a sealed system issue.
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model CER3525AAW
Near Otsego, MN 55301
Matt
Job Details: 07/13/2022
"Customer complaint is, OVEN WILL NOT HEAT UP. Inspected and tested. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Plymouth, MN 55446
Phillip
Job Details: 07/13/2022
The customer said after the cycle they notice some water under the door and could fell wetness on the door insulation. I ran for a bit and found no leaking. I found food in the spray arm jets. That will cause the spray arms to not spin and then water to leak out. Food stuck in the spray arms and I cant get it all out. Having the office ship the customer the spray arms. He can replace them . Lower spray arm W10803178Upper spray arm WPW10605345
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB200VQ0
Near Minneapolis, MN 55441
Phillip
Job Details: 07/13/2022
I found the heater was not getting the voltage out from the motor. I found the terminal on the harness to the motor was burnt. I replaced the terminal. Its heating now. If it happens again it needs a harness.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2022
Found that heating element is bad. Customer approved estimate. Replaced heater and added periscope vent. Tested and dryer is heating and venting out good.; used 1 DUCT-18OFFSET (4396037RP 18 OFFSET) from stock
We serviced a
KENMORE DRYER- GAS
Model n/a
Near Saint Michael, MN 55376
Matt
Job Details: 07/13/2022
"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the thermal fuse has blown. Airflow on outside of house is 20 mph. Installed new fuse and tested. Dryer is heating great and cycling between 240F and 110F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M8650AV/A4
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/13/2022
The drain pump impeller was stripped off. I tried the Lg drain pump but it would just not fit. Im ordering the Samsung assembly. ; ordrng 1 DC97-19289F (Drain pump assembly)
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACWP/XAA
Near Brooklyn Park, MN 55443
Matt
Job Details: 07/13/2022
"Customer complaint is, DOOR AJAR LIGHT STUCK ON AND WATER IN CRISPER. Inspected and tested. Customer said the door alarm goes off randomly. This doesnt have a light or button for the door alarm and I never heard it go off the entire time I was there. I found the FF evaporator drain was plugged. Defrosted and cleaned drain, Installed new drain kit. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Minneapolis, MN 55448
Matt
Job Details: 07/13/2022
"Customer complaint is, LEAKING and the pod doesnt always dissolve. Customer said there would be a puddle on the floor after using. Inspected and tested. Dishwasher filled and started circulating, but then the pump would stop working. I could tap the side of the pump and then it would work again. It did this 4 times . Also the silverware conduit doesnt line up and is spraying water at the door, Im assuming this is why it was leaking, but I never saw it leak. I found a service bulletin for this exact problem with the circulation pump. They redesigned the pump. Part number WD19X25700 if they call back and want to do the repair."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV330AEW/XAA
Near Dayton, MN 55327
Matt
Job Details: 07/13/2022
"Customer complaint is, LIGHTS UP BUT DOES NOT START WHEN PRESSING THE BUTTON. Inspected and tested. Found the belt was broken and the idler pulley has failed and fallen off. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Elk River, MN 55330
Matt
Job Details: 07/13/2022
"Customer complaint is, NO POWER KEEPS TRIPPING THE BREAKER AND IT WONT FINISH A FULL CYCLE. Inspected and tested. I started dishwasher and watched it for about 10 minutes and was working great. I ran dishwasher through service diagnostics and there was no errors and everything worked perfectly. The heater and circulation pump were on at the same time and it never drew more than 8 amps. I inspected main board and power supply connections and they all look good. Theres no water leaking anywhere underneath. Ive checked this thing out as thoroughly as I can and cant find any component thats failed. Its testing and working perfectly for me. Dishwasher is plugged into the same outlet as the garbage disposal. I recommended trying it with the garbage disposal unplugged. Customer said they already tried running it with a extension cord plugged in somewhere else and it still tripped it. I would be completely guessing to start replacing parts."
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Waconia, MN 55387
Phillip
Job Details: 07/13/2022
I found the dishwasher was very slow but draining. I found the hose was plugged. I blew into the hose until the obstruction was clear. Now it drains good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2022
Ran diagnostics and all functions are working good and no errors. I ran the sanitize cycle with pod just to replicate issue. As soon as soap pod dispensed there was a lot of soap suds so dishwasher was sucking air and not heating water.I showed customer the suds and recommended to change soap and/or check water softner if it is too soft the pod could be too much soap. Mechanically dishwasher is working good.
We serviced a
KENMORE REFRIGERATOR
Model 253.4474311
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Refrigerator was not running and the display just showed off. I couldnt get anything to change on the display. I had customer shut the power off for a couple minutes and then it turned on and started cooling. Customer was gone over the weekend when it died, but thinks they might of had a power outage. I advised customer to monitor it for a couple days and see if its working. If it does it again I think we should replace the board. Part number 297326501. "
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VEW01
Near Wayzata, MN 55391
Phillip
Job Details: 07/13/2022
I found the operating thermostat was shorting out. I replaced the thermostat and its working good. ; used 1 WP2315562 (COLD CONTROL) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Plymouth, MN 55447
Phillip
Job Details: 07/13/2022
I found the evaporator was frosted up. I put into a defrost and it started to defrost. I replaced the jazz board and made sure to program it. I initiated a long defrost. Advised to give it 24 hours to get back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
GE REFRIGERATOR
Model PFE28PSKHSS
Near Rosemount, MN 55068
Delton
Job Details: 07/13/2022
FF evaporator fan motor failing. Customer approved estimate. Didnt have part on tuck stock. Ordering part and rescheduling ; ordrd 1 WR60X26866 (Evap fan motor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/13/2022
"Replaced listed parts, tested and refrigerator shouldnt freeze up anymore. Refrigerator is cooling and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Mendota Heights, MN 55118
Delton
Job Details: 07/13/2022
"Replaced heater, thermistor, freezer door cam. Tested and refrigerator is cooling and door opens/closes and is working good."
We serviced a
BOSCH DISHWASHER
Model SHE68M05UC/47
Near Mendota Heights, MN 55118
Delton
Job Details: 07/13/2022
"Customer said several things are happening but main thing is that its not washing. Found that circulation motor is bad and not running, in test mode also heater is not working. Also the buttons will stick and the letters for cycles/options are fading and cant see what is being chose. Front LED display is dim and at times cant see anything. V.Console panel 00479139; motor 00665510; heater 00665511; front LED display 00497038; saved tckt"
We serviced a
KENMORE WALL OVEN- ELECT
Model 911.4042994
Near Saint Paul, MN 55105
Delton
Job Details: 07/13/2022
As im here i preheated oven to 450 degrees for over 40 minutes and didnt find any issues. All functions are working good. Customer said she was getting an issue when she was using self clean. I recommended to not use self clean and use oven cleaner and use the oven as normal and call back if problems persists.Oven is working good as im here.
We serviced a
GE RANGE- DUAL FUEL
Model ZDP486NDN1SS
Near Shorewood, MN 55331
Nate
Job Details: 07/13/2022
"Replaced thermostat but it was apparently missing some components so it didnt fix it. RJ is ordering the right part tomorrow, and we will need to reschedule customer. . ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Shorewood, MN 55331
Nate
Job Details: 07/13/2022
"There is actually a service bulletin on this that requires twin cities appliance to replace all 12 lights. I let customer know to contact them since its under manufacture warranty and AHS will not cover this. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Minneapolis, MN 55417
Nate
Job Details: 07/13/2022
"Customer was not aware that the fridge needed to be unplugged. We rescheduled for next Monday and he will unplug it and open doors Sunday morning.He also pointed out that crisper drawer cover is missing, and two rear wheels are missing. Bottom right door shelf is missing clear plastic, and mullion is broken. Needs inner part of mullion, a hinge, spring, and top cap of mullion. ; schdld next appmnt for 7/18 MON AM"
We serviced a
FISHER PAYKEL DRYER- ELECTRIC
Model DG60FA-US8
Near Minneapolis, MN 55417
Nate
Job Details: 07/13/2022
Replaced bad motor because it wasnt running. Runs great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFG
Near Edina, MN 55435
Nate
Job Details: 07/13/2022
"Fridge has insulation broken down in fridge, water running down the back. Customer buying a new fridge."