Service History 134

Model LSR5132J01

Not draining. Found a bad lid Switch. Replaced switch. Runs and drains great now.

Model DLE5977W

Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was open. Customer approved repairs. Installed new thermal fuse and vacuumed out inside of dryer. Tested and dryer is heating, but got over 250F before I shut it off. I disconnected vent and now heat is cycling between 225F and 140F and air flow is 25mph on back of dryer. I showed this to the customer and advised that they dont use until the vent gets cleaned. Customer is going to clean the vent.

Model MVWC425BW1

Today we replaced the transmission only and ran the calibration. The washer runs and sounds good.

Model RF28R7351SR/AA

Customer complaint is, making noise and now its worse. Inspected and tested. FF compartment temperature is 37F and freezer is -1. The ice room fan is pulsing and making a humming noise. I removed it and theres no ice in it. Customer approved repairs. Installed new auger motor assembly and tested. Auger assembly fan sounds great. Refrigerator is now fixed.

“Knowledgeable and personable. Always had the interest of the customer when making decisions!”

Matt S.

Model WM3600HVA/01

Customer complaint is, doesnt fill with water to wash clothes. Customer said that when they went to switch a load over to the dryer it was full of suds and the clothes were still wet and they saw some water on the floor behind washer. I put washer through test mode and when it was agitating, there was lots of soap suds and the washer. I drained and filled it again and still got soap suds. Also I can see were suds has been running down the back of the washer from the vent. Washer didnt leak while I was testing. Looks like its a soap suds issue. I recommended customer run a cleaner through the washer before using and clean it regularly.

“Great communication before, during and after our appointment. Promo service and Nate was both knowledgeable & professional.”

Sherri K.

Model LFXS24623S/00

Tapped into the system and got static pressure of 45psi looks like just bad compressor and no leak. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly.

“Adam was awesome! He fixed our problem in a timely manner and was extremely friendly and professional!”

Randi W.

Model SHV878WD3N/11

Stopping after five minutes. Found the air gap full of hair and plastic. Not draining. Showed the customer how to clean air gap. Cleaned it out. Now it drains 200% better. Took the filter out of the dishwasher and the customer cleaned that all up. Then I filled the dishwasher and drained it again. Cleaned it out with paper towels. Also adjusted the right and left feet so that the door doesnt hit the cabinet anymore. Closes much better now. Level too.

“Nate was courteous, patient and knowledgable. He quickly identified the problem with our dishwasher and restored it to working order. He also provided helpful maintenance advice. We now have had two service visits from Omega Force for different appliances and have been very pleased each time. We highly recommend this business to anyone in need of appliance repairs.”

Ken E.

Model BFFD3624SS

Icemaker has been leaking. Replaced bad Icemaker. Cycled it. Works great now.

Found that the pressure switch hose cracked and broke off the tub and was leaking from there. Customer approved estimate. Replaced hose, tested and washer fills, agitates, drains and spins. No leaks. Washer is working good.

“Professional, friendly, quick fix.”

Kari J.