Service History 110 - Omega Force Appliance Repair

We serviced a

LG WASHER

Model WM3700HWA/03

Near Ramsey, MN 55303

Matt

Job Details: 04/13/2023

"Customer complaint is, LEAKING WATER. Inspected and tested. Found theres staining running down the back side of the washer from the vent and on the floor. I ran washer through test mode and no leaking, but lots of soap suds in washer. I started a load of clothes on speed wash and did not see any leaks. Looks like its just a soap suds issue. I advised customer on using less soap and cleaning washer regularly."

We serviced a

SAMSUNG DRYER

Model DVE45R6300V/A3

Near Minnetonka, MN 55305

Phillip

Job Details: 04/13/2023

"I cleaned the drain filter on the washer. I took the dryer apart, it was pretty clean. I throughly cleaned the blower, vacuumed loose dust and oiled rollers. I cleaned the tops on all machines. I tested before and after the cleaning and they all sound good."

We serviced a

BEKO++ REFRIGERATOR

Model BFBF3018SSIML

Near Apple Valley, MN 55124

Delton

Job Details: 04/13/2023

"Found that ice maker was frozen as well fill tube. Water supply line will have to be reworked to a pressurized pipe for the refrigerator water to work correctly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Minneapolis, MN 55431

Nate

Job Details: 04/13/2023

Zero in freezer and 38 in fresh food when I got here. They had shut off the fridge for 36 hours to let it defrost. Has been cooling since. I installed the new main PCB and thermistor and clip. Everything is cooling nicely now. Steamed off evaporator before starting on repair.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/13/2023

"Dishwasher not draining. Found that the there is a make shift drain hose extension that goes though the floor and up through underneath the sink. I disconnected hose from the extension and the dishwasher drains fine. Issue is that there is something clogged in the extension. The basement has finished ceiling, so i cant check. I recommended that the drains goes though the cabinet and run it along side the cabinet walls to the drain but cabinet would need to be drilled out and an official drain hose extension be added.Sending to office to see if we will do that and what would the estimate be for drain hose extension and labor to drill out cabinets to run drain hose. Schedule 2 hours for repair if we do it. Ill need drain hose clips to screw them into cabinet to run hose along cabinet walls. Call and let customer know if we will do it and estimate.; O-emld tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55441

Phillip

Job Details: 04/13/2023

"The customer showed me the top ui trim is broken and coming off. The customer said it runs for 10 minutes then shuts down. I hooked up the Newfi tool and checked faults. There was faults for it not draining and for the diverter. Theres also broken pieces on the lower rack. When the drain pump comes on water drains slow and the drain pump is noisy. The diverter magnets are dirty and are beyond being able to be cleaned, they need to be replaced. Please submit parts. Ui top control WD21X25381Drain pump WD19X25461Diverter WD19X26398Diverter disc WD19X25637Lower rack WD28X30223; O-emld tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Unit had weak water pressure and ice maker not working. Verified complaint. Ice maker wasnt working and tray was dry. Also the water was slow. Removed water line from back and tested pressure. It has good pressure to the valve. Next tested ice maker found the ice try had a crack and was catching. Also found the water would just trickle through the fill hose.Will definitely need a ice maker and heater kit. Customer said they have had some items in the back freeze lately. No codes are present and everything is operating normally. Let them know it could just be from the door not be shut once all the way or something like that. When I had the fridge out unit didnt have the rust on the back from the ice maker freezing up.

We serviced a

BOSCH DISHWASHER

Model SHY56A05UC/23

Near Shakopee, MN 55379

Adam

Job Details: 04/12/2023

Installed motor from last diagnosis. Tested multiple times and its working great with out any leaks

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Buffalo, MN 55313

Seth

Job Details: 04/12/2023

"Not working. I ran the machine through service diagnostic mode and found the motor did not turn or either hesitate or spin. I verified the water source and re-plugged in the Molex connector. I tested by running through service diagnostic to finish perfectly. We started a load as I left, and they waited to make sure it filled and begin to agitate before I left. The washer is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.139099N412

Near Eagan, MN 55122

Delton

Job Details: 04/12/2023

"Found that the heater is open. Replaced heater, tested and dishwasher is heating and all functions are working good.

We serviced a

GE DISHWASHER

Model GDT550HSD2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The customer said the dishwasher is not drying and not cleaning well. I found the filter was all plugged up and nasty. I hooked io the Newfi tool and it said there was a issue with the flood sensor. I removed the sensor and verified it was bad. I replaced the flood sensor and cleaned the filter. I advised the customer to clean the filter monthly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVBL01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/12/2023

The customer said one day the freezer stopped cooling. The customer reset power and it stared to work again. I could hear it cycle on and off and there was a faint beep. I removed the control board and found a couple capacitors that were failing. I replaced the capacitors and put the board back in. The compressor and all the fans are on and it is now cycling and I dont hear the beep. So far its working good.

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Woodbury, MN 55125

Nate

Job Details: 04/12/2023

Unit is dead. Found a bad board with rapid light flashing after turning off power and turning it back on at breaker. Quoted for new main PCB. Had to order it. Coming back Monday to install. ; ordrng 1 WD21X32163 (Main pcb)

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rosemount, MN 55068

Delton

Job Details: 04/12/2023

Found that compressor is running and evaporator is wet but no frost pattern. Freezer is 40 degrees refrigerator is 50ish. I informed customer that we would contact LG and see if they send parts for free but he would be responsible for labor of roughly $660.Customer said if LG covers parts to proceed with repair and he will pay labor at that price. Customer just wants to fixed as soon as possible. Will need to send our sealed system specialists!; saved tckt

We serviced a

KENMORE REFRIGERATOR

Model 795.7237331

Near Albertville, MN 55301

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT COOLING. Refrigerator is almost 9 years old. Inspected and tested. Customer had refrigerator unplugged when I got here. I plugged refrigerator in and compressor and fans turned on. I removed the freezer evaporator cover and theres no frost on the evaporator. The compressor has failed. Refrigerator is drawing about .63amps with everything running. I told customer we would check with Sears and call them back and let them know what we find. ; saved tckt"

We serviced a

GE RANGE

Model CGS990SET8SS

Near Maple Grove, MN 55311

Matt

Job Details: 04/12/2023

"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is dead and the lower oven bake element is fried because the deflector is touching it. Needs a new board, deflector and ignitor. Parts on order. I need lots of extra time on this. ; ordrd 1 WB13X25263 (Bake ignitor) and 1 WB35X37972 (Burner deflector) and 1 WB27K10423 (Main board)"

We serviced a

LG REFRIGERATOR

Model LFX25975ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 04/12/2023

Water not dispensing and not making ice. Verified complaint. Could hear the valve inside the fridge working. Pulled fridge out on protective mat and had the customer hit the dispenser. Was getting 120 volts to the valve but couldnt feel it working and making no noise. Also had a small leak. Showed customer the small leak and quoted for new valve. Customer approved and rescheduled ; ordrng 1 MJX41178908 (Valve)

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Chaska, MN 55318

Adam

Job Details: 04/12/2023

Customers complaint is unit making loud noise when washing. Verified complaint drain pump. Sounds good. Motor is sounding like it whining and making loud noises. The motor has failed on this unit. Quoted customer blue book and rescheduled ; ordrd 1 ABT72989202 (Motor)

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Monticello, MN 55362

Seth

Job Details: 04/12/2023

Not drying. Blown CSM on the board. Part is on order.; ordrd 1 WD21X25992 (Board)

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Elk River, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Parts on order. I need 3 hours for this. ; ordrd 1 W10435302 (Bearing kit) and 1 WPW10178988 (RPSensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Otsego, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Quoted customer $463. to install new fan motor. Customer approved repairs. Part on order. Customer can only do 8AM on Friday. If we cant do that we are going to need to reschedule her. ; ordrd 1 WPW10464673 (Evaporator fan)"

We serviced a

GE WALL OVEN++

Model JT5500SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/12/2023

The upper oven will start a self clean and lock the door but a couple minutes later is stops and displays F96. F96 upper cooling fan low speed. The lower oven seems to work good. The tech sheet says to first replace the cooling fan and fan board. Im ordering both to replace. Those are the most common parts replaced. ; ordrd 1 WB26T10066 (Cooling fan) and 1 WB27T11463 (Fan sensor)

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, MN 55405

Nate

Job Details: 04/12/2023

"Spoke with tech support. Needs new user interface, and once thats installed, will need to have it changed in settings to do a timed full instead of a sensor fill. Quoted for new interface. Part 818170. Please order the part and call customer to reschedule once we have a good estimated date of delivery. 2-3 week back order according to Asko. ; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Minneapolis, MN 55438

Adam

Job Details: 04/12/2023

Unit is giving the F2E1 code. Which is for a bad control board and touch pad. Turned bake on. Preheated then the clock started to strobe and then gave the code and the back display got super hot started to melt the tech sheet in the back and burnt my hand. Will need new boardW11620481 board; states that autho needed

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/12/2023

Its leaked water a couple times now. Found the tub ring is broken on the back side. Ordered new ring. Coming back to install. ; ordrd 1 WPW10215107 (Tub ring)

We serviced a

SAMSUNG RANGE

Model NE59M4310SS/AA

Near Minneapolis, MN 55437

Adam

Job Details: 04/12/2023

Unit isnt heating properly. Customer said takes long to get to temp and doesnt stay at set temp. Found the bake element not turning on. Pulled oven out and found the bake element is bad. Ordering new element from Sundberg. And rescheduled. Under part price limit dont need approval DG47-00038B bake element ; ordrd 1 DG47-00038B (Element)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB0A

Near Minneapolis, MN 55431

Adam

Job Details: 04/12/2023

Customers complaint unit leaking. Verified complaint unit is leaking from the motor. Quoted customer blue book for motor replacement. They approved the amount and rescheduled customer. ; ordrd 1 154844301 (Motor)

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Saint Paul, MN 55115

Nate

Job Details: 04/12/2023

"Was washing a rug and then it started smelling like burning rubber, and washer was smoking. I took front panel off and found a decent amount of stuffing from a dog bed inside the cabinet. Took drain pump off, the shaft of the pump was cracked and stripped out. Also found stuffing in drain line, coming from the pump. Belt was flayed. Replaced belt and pump after cleaning out pullys with alcohol spray. Reassembled, ran on a rinse and spin. Runs great now. No slipping of belt."

We serviced a

KENMORE WASHER

Model 79641162410

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/12/2023

I replaced the failed pump and tested. The washer now drains.

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Inver Grove Heights, MN 55077

Delton

Job Details: 04/12/2023

"Found that the gas coils are bad and stopped turning on gas after 10 minutes of running dryer. Replaced gas coils, tested and dryer is heating and cycling heat normally. Dryer is working good.

We serviced a

MAYTAG WASHER

Model MAV6200AWW

Near Loretto, MN 55357

Phillip

Job Details: 04/12/2023

Water was leaking from the washer. I removed the front and found water leaking from the drain pump and the drain pump was loud. I went to pick up the pump. I went back and replaced it. It sounds good and does not leak.

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ1

Near Corcoran, MN 55340

Phillip

Job Details: 04/12/2023

The washer shakes when it spins and there a lot of vibration from the motor. I pulled the motor off and ran it. The motor vibrates and it feels rough when I spin the shaft by hand. When I spin the transmission shaft by hand it feels very loose. I also found some oil leaking from the bottom. The bottom and sides are very rusty.

We serviced a

KENMORE DRYER

Model 110.928321

Near Corcoran, MN 55340

Phillip

Job Details: 04/12/2023

"The customer is concerned that the dryer may be using to much propane while it heats. The dryer is working good no issue found. The high heat is 197 and low is 130. The duct is short and the Air flow is good. I explained that before I fixed it, the dryer would only heat for a few minutes and now after I fixed it the dryer heats the whole cycle."

We serviced a

LG DISHWASHER

Model LDT7808SS

Near Minneapolis, MN 55446

Phillip

Job Details: 04/12/2023

The customer said the dishwasher started to leak more than half way into the cycle. I checked the filter and found a part in the sump was loose. I out it back in the right spot. I also found the door was not closing very tight. I found a cup on the upper rack was burning on the 3rd level rack and was keeping the door from shutting nice and tight. I removed the cup. I ran the dishwasher and its not leaking. The dishwasher is draining good.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A304

Near Minneapolis, MN 55443

Matt

Job Details: 04/12/2023

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed.

We serviced a

CRITERION DISHWASHER

Model CDW5TCMS

Near Minneapolis, MN 55423

Delton

Job Details: 04/12/2023

Leaking from front left side. Found that the door seal was pinched from the cabinet screw cover. I showed customer and adjusted cap and now door seals and no leaks.

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/12/2023

I replaced the UI and tested the dishwasher. It is now fixed.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Elk River, MN 55330

Matt

Job Details: 04/12/2023

"Customer complaint is, NO INCOMING WATER. Inspected and tested. Found water is leaking through the seal and out the bottom, the actuator has failed and the lid isnt always locking.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Minneapolis, MN 55423

Delton

Job Details: 04/12/2023

"Found that the igntier is open and not getting hot to turn on gas. Replaced igniter, tested and oven is now heating and working good.

We serviced a

SAMSUNG DRYER STACKED++

Model DV22K6800EW/A1

Near Minneapolis, MN 55409

Delton

Job Details: 04/12/2023

Found that belt slipped off idler pulley because idler pulley screw that holds it in place was loose. Tightened and added locktite and belt is now lined up and dryer is tumbling and working good.

We serviced a

MAYTAG DRYER

Model MDG18MNAWW0

Near Saint Paul, MN 55102

Nate

Job Details: 04/12/2023

"Vacuumed out a ton of lint. Found the vent packed full of lint. Cleaned out the dryer vent and replaced bad belt and thermal fuse. Also cleaned and oiled rollers and glued seal back onto back of drum. Runs and heats great now.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HES

Near Minneapolis, MN 55417

Delton

Job Details: 04/12/2023

"Replaced water valve, tested water dispenser and ice maker. Both fill and no leaks. Refrigerator is working good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Minneapolis, MN 55420

Delton

Job Details: 04/12/2023

"Replaced tub ring, ran fabric softner water valve a lot and no leaks. Ran diagnostics and all functions are working good. No leaks as im here."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Big Lake, MN 55309

Seth

Job Details: 04/12/2023

"Leaking error, I found suds. I cleared them and tested. The dishwater is now fixed."

We serviced a

GE WASHER

Model WWSE5240G0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 04/11/2023

The basket makes a scraping sound when it spins and the washer is leaking from the bottom. I found the wash basket is rubbing on the outer tub and it has cut holes in the tub

We serviced a

KENMORE REFRIGERATOR

Model 106.555464

Near Elk River, MN 55330

Matt

Job Details: 04/11/2023

"Customer complaint is, REF IS STILL NOT MAKING ICE AND NO WATER TO THE DISPENSER. Inspected and tested. Found the water was shut off to the refrigerator. Turned water on and tested. Water is leaking from the back of the filter housing. I bypassed the filter housing and tested. Ice maker filled with water and the water dispenser is working great. Refrigerator is now fixed.

We serviced a

WHIRLPOOL RANGE

Model GGG390LXB02

Near Ramsey, MN 55303

Matt

Job Details: 04/11/2023

"Customer complaint is, DOUBLE OVEN BTM DOES NOT HEAT UP. Inspected and tested. Found the lower oven bake ignitor has failed. Customer approved repairs. Installed new lower oven bake ignitor and tested. Oven is heating great. Oven is now fixed.

We serviced a

MAYTAG DRYER

Model MGDE400XXW1

Near Saint Paul, MN 55119

Nate

Job Details: 04/11/2023

"Idler pully and rear roller are squealing. Replaced both and vacuumed out dryer. Runs great now and is nice and quiet.

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Elk River, MN 55330

Matt

Job Details: 04/11/2023

"Customer complaint is, NOT DRAINING AND MAKING LOUD NOISE DURING DRAIN/SPIN. Inspected and tested. Found the drain pump has failed.

We serviced a

WHIRLPOOL DRYER

Model 110.786327

Near Maple Grove, MN 55369

Phillip

Job Details: 04/11/2023

The dryer was loud when it tumbles. I found the left rear roller was bad and the right one was not turning. I installed the rebuild kit. The dryer sounds good now. I advised the customer to have the dryer duct cleaned.

We serviced a

SAMSUNG RANGE

Model NX58F5700WS

Near Saint Paul, MN 55106

Nate

Job Details: 04/11/2023

Oven is tripping arc fault breaker. I plugged it into another outlet that is non arc fault and it doesnt trip breaker. They will get that fixed.

We serviced a

FRIGIDAIRE WALL OVEN++

Model FGET3065PBD

Near Osseo, MN 55311

Phillip

Job Details: 04/11/2023

The customer said the lower oven does not bake or heat up during bake. I verified the broil and convection elements come on during the bake preheat. I removed the lower bake element and found the right connector was loose and burnt. The right terminal was a little burnt but and new connector went on it tight. I cleaned the element terminals and put new connector on the one bad side. Now the lower oven bake element comes on and it heats up good.

We serviced a

GE REFRIGERATOR

Model PSHS6RGXCDSS

Near Osseo, MN 55311

Phillip

Job Details: 04/11/2023

I changed the filter and reset the indicator. I flushed the filter.

We serviced a

BOSCH DISHWASHER

Model SHSM63W55N/11

Near Eden Prairie, MN 55347

Adam

Job Details: 04/11/2023

Installed diverter from last diagnosis. Ran unit through test mode made sure no leaks. unit is operating correctly without leaking.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFDBSR/AA

Near Eagan, MN 55122

Delton

Job Details: 04/11/2023

"Found that leaking was not coming from washer but coming from the water line behind the fridge. Small pinhole leak in the supply line. Customer was ok with me cutting out the bad section since it was long enough and just reattaching it to the fridge.

We serviced a

GE WASHER

Model WPRE6100G0WT

Near Saint Paul, MN 55105

Delton

Job Details: 04/11/2023

"Water valve drips even when washer is not in use and will fill up overnight. Replaced water valve. Tested and washer is working good, no more leaks."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603BK

Near Saint Paul, MN 55105

Delton

Job Details: 04/11/2023

"Replaced water valve, tested and both drawers fill and wash. No errors and correct water levels. Dishwasher is working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Minneapolis, MN 55431

Delton

Job Details: 04/11/2023

Found that when i got here the ice maker was turned off. I turned on ice maker and it went to home position but when I go into test mode it shows that the ice maker sensor is open and wont go into harvest. Appears that ice maker could be bad. But since the ice maker was shut off and customer said she didnt shut it off I told her that in the morning there should be some ice cubes in the ice bucket and if there is none then to call us.

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US

Near Rosemount, MN 55068

Delton

Job Details: 04/11/2023

Motor was running loud. Replaced motor/sump assembly. Tested and dishwasher is running quiet and working good.

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 04/11/2023

Had a runaway temp error. Tested tempProbe and thats good. Put it on 350 and it heated to 350 and bake and broil elements went on and off. Had to have had a relay stuck.

We serviced a

GE RANGE

Model JGB660EP1ES

Near Rockford, MN 55373

Phillip

Job Details: 04/11/2023

The outer door glass shattered. Today I installed the new glass in the door. I tested the door and it opens and shuts correctly.

We serviced a

LG DISHWASHER

Model LDF8874ST

Near Minneapolis, MN 55412

Nate

Job Details: 04/11/2023

"Giving the AE error. Pulled out the dishwasher and found the overflow basin with the flood sensor was full of water. No visual signs of leaks anywhere else under the dishwasher except for the insulation behind the kick plate. Recommended switching to finish detergent, and noticed that the wash motor runs a little loud. They said its louder than in the past. The seal on the inner door panel has a little indentation in it, which could cause some drips over time. They will use as is, it runs great now with the basin dried out."

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near Andover, MN 55304

Phillip

Job Details: 04/11/2023

The customer said the fresh food ice maker does not makes ice and there is a fault code. The fault code is for a bad fresh food ice maker fan. I replaced the fan assembly and the duct part. The fan is intermittent. It needs the rear main control. That part was not sent. 6 parts were sent and I used 2 of them. I added pics of the part I used. I could not get the model number to pull up. Please look up the model and get the part number bet for the rear main board. Theres only one large board. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB01

Near Minneapolis, MN 55448

Nate

Job Details: 04/11/2023

"Not cooling. Defrost issue. Confirmed bi metal and heater food, temp sensors good, via service mode. Replaced bad jazz board. Also has broken foot bracket assembly and freezer door switch. Ordered switch and right foot bracket. Coming back Thursday to install the switch and bracket. ; used 1 WPW10503278G (JAZZ BOARD) from stock, ordrd 1 W11396033 (WZ Switch) and 1 WPW10515762 (WZ- roller cab right)"

We serviced a

GE REF BUILT IN++

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 04/11/2023

Unit not cooling. Verified complaint. Noticed that the display wouldnt light up. Checked voltage to the display was jumping up and down. Accessed the main board and unplugged two connections for the dc side and the display at least lit up but still wasnt perfect. Something on the board is having a issue and not sending the right voltage. Quoted customer for board and rescheduled ; ordrng 1 WR55X10922 (CONTROL BOARD - MAIN)

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near Chaska, MN 55318

Adam

Job Details: 04/11/2023

"Unit is giving the HE code which is overheating. Put unit on airfluff and checked the vent out side was a little plugged up cleared out a bunch of lint but noticed the air was hot and I had it on air fluff. Went back in side and found it was heating on air fluff. Turned breaker off and removed the control board found that a relay is stuck on So the unit is heating all the time. Doesnt look like any boards are available. Just wondering if we can double check and let them know if we can find one and price for a board; snapped 1 QuickPics, states that autho needed"

We serviced a

DANBY REFRIGERATOR

Model DCR031B1WDD

Near Minneapolis, MN 55434

Nate

Job Details: 04/11/2023

Fridge and freezer are room temperature. Compressor hums and clicks. Needs new compressor. Please submit to Danby and keep this customer updated. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ramsey, MN 55303

Matt

Job Details: 04/11/2023

"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Quoted customer $392. to install new element. Customer approved repairs. Part on order. I need extra time because I have to disconnect hoses to pull dishwasher out. ; ordrd 1 W10703867 (Heating element)"

We serviced a

INSIGNIA REFRIGERATOR

Model NS-UZ14XWH7

Near New Brighton, MN 55112

Nate

Job Details: 04/11/2023

65 degrees in fridge. I removed the back panel and the evaporator has zero frost on it. Compressor is running and very hot to the touch. Zero amps on lines to compressor. Told customer we will call to quote for sealed system work. Tight area in mud room is where the fridge is. ; saved tckt

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit not heat and making noise. Verified complaint. Was able to access the diode with out taking it down so put a new one in just to see. Still having a issue. Found the magnetron is bad. I dont have the correct magnetron need to order and reschedule. ; ordrng 1 2M248J (Magnetron)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit is frosting up again. This time the fan is operating correctly. Checked in test mode the thermistor to see if it was good and says its reading correctly. Theres a service bulletin for the UI on this. Explained to the customer last time the fan wasnt working this time the fan is. So we know its not that issue again and explained the UI service bulletin. He said he is willing to give it a try ; schdld next appmnt for 4/14 FRI AM

We serviced a

GE WASHER

Model GTWN5550D0WW

Near Chanhassen, MN 55317

Adam

Job Details: 04/11/2023

Unit wont always spin out or drain. Removed the front of unit and look that the indicator light to see if any code on the motor. There wasnt motor is looking good. Next put unit in test mode to look at codes. Got one for the drain pump and one for the pressure switch. Next filled the unit with water. Filled good. agitated good. Next went to drain was making some noise and not draining then would start working after a minute or two. Took about the drain pump to see if something is stuck. Nothing was. Quoted customer for drain pump and pressure sensor. Also noticed the drain hose was leaking a little bit in the back. WH23X10043 drain pumpWH12X10548 - SENSOR PRESSUREWH41X25457 - HOSE DRAIN ASM; ordrd 1 WH23X10043 (Drain pump) and 1 WH12X10548 (Pressure switch) and 1 WH41X25457 (Drain hose)

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Eden Prairie, MN 55347

Delton

Job Details: 04/11/2023

Water not being diepsned and no water to fill ice maker. Found that inlet water valve is corroded and leaked at one time. Getting power to valve but not activating. Per PW order water valve and complete. PW will handle collecting payment.; ordrd 1 Aju72992603 (Inlet water valve)

We serviced a

GE REFRIGERATOR

Model GSS25GMPECES

Near Rosemount, MN 55068

Delton

Job Details: 04/11/2023

"The breaker was tripped in garage. The customer had it plugged into a different outlet for 7 days and the refrigerator had been running and keeping cold and making ice. I reset breaker and plugged fridge back into outlet behind fridge and it is running and working good as im here. There is a outlet that shares with the fridge and I suspect maybe that a small appliance was used on the shared outlet and it popped the breaker. Or there maybe an electrical/outlet issue.I informed customer to keep an eye on the refrigerator and make sure it has power and to avoid using the shared outlet and see if that was the issue.; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near St. Cloud, MN 56303

Seth

Job Details: 04/11/2023

"I replaced the rings, adjusted the switch and tested using the same method as I did with tech support previously. The washer drum centering was fixed and it now sits as it should. She will use the appliance and call us to confirm it is working. Please hold this and check in with her.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Eagan, MN 55122

Delton

Job Details: 04/11/2023

"Found that it is getting f9 e1 and f7 e1 errors. Ran test and motor is getting power but not running. Need to order motor/sump assembly and will cover both errors. I tired calling the 1-877 hotline but as soon as i push #2 for appalince the call drops me.Schedule 2 hours for repair, dishwasher is hard wired and have to completely disconnect every thing to pull out dishwasher and flip over to replace sump.Motor/sump part# W116460945; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model WKE100HWA

Near Zimmerman, MN 55398

Matt

Job Details: 04/11/2023

"Customer complaint is, AFTER DOING A LOAD OF CLOTHES IN THE WASHER, I PUT CLOTHES IN THE DRYER, AND A HOUR LATER THE CLOTHES WERE STILL WET. Inspected and tested. After running dryer for 5 minutes it turned off and gave a nP error. This is a power supply issue. I checked the outlet at the wall and found I only have 120V. I can see one side of the outlet is burnt. Customer is going to need to call a electrician and have the outlet replaced. ; saved tckt"

We serviced a

GE WASHER

Model GFWH1200H1WW

Near Albertville, MN 55301

Matt

Job Details: 04/11/2023

"Customer complaint is, WONT SPIN. Inspected and tested. Found the drive motor has failed. Also theres some play in the drum.

We serviced a

AMANA REFRIGERATOR

Model ARS8265BB

Near Otsego, MN 55330

Matt

Job Details: 04/11/2023

"Customer complaint is, NOT COOLING IN EITHER SECTION. Inspected and tested. Found the start relay has failed. Installed new start relay and tested. Compressor came on and started cooling. Refrigerator is now fixed.

We serviced a

LG REFRIGERATOR

Model LFX25978ST /01

Near Sartell, MN 56377

Seth

Job Details: 04/11/2023

Bad small chunk of line. I replaced 6inches of line and used a union. The leak is now fixed.

We serviced a

GE WASHER

Model GTW685BPL0DG

Near Waconia, MN 55387

Adam

Job Details: 04/11/2023

Unit wouldnt do anything; wouldnt spin or agitate. Verified complaint. Tipped unit back and found the belt came off and got twisted around the motor. Installed part then tested its working properly now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Andover, MN 55304

Phillip

Job Details: 04/11/2023

The unit cools fine. Temps are 0 and 37. The customer said there is frost in the freezer and then makes noise like its hitting frost. I found frost on some of the food and frost around the fan. I removed the bins and defrosted the frost and ice around the evaporator fan. I raised the front feet so the fridge leans back. I changed the defrost setting to a 8 hour run defrost instead of adaptive defrost. I also advised the customer to not over pack the freezer drawer and the front pizza bin.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Minneapolis, MN 55414

Delton

Job Details: 04/07/2023

Replaced sump assembly. Ran diagnostics and all functions are working good

We serviced a

KENMORE WASHER

Model 110.2891279

Near Minneapolis, MN 55414

Nate

Job Details: 04/07/2023

Water sprays out bad when the washer calls for water. When it fills. Also, very slow drain down the wash tub, looks like its been over flowing. Needs to be cleaned out (utility tub plumbing). I turned off the water at the sink so it doesnt spray anymore ."

We serviced a

MAYTAG WASHER

Model MHW8200CF0

Near Minneapolis, MN 55413

Nate

Job Details: 04/07/2023

"Not draining after they washed some dog used fabrics. Ended up tipping back washer and accessing the filter. Filter was full of dog hair, a penny, quarter, and a 1 nail. Cleaned it all out, used lube on filter seal. Nice and tight now. Drains great."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Minneapolis, MN 55418

Nate

Job Details: 04/07/2023

"Vent was packed full of lint and smashed in. Replaced section of smashed vent, and did a full vent and bulkhead cleaning. Runs and heats great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Monticello, MN 55362

Seth

Job Details: 04/07/2023

Making a clicking sound. I replaced the start run relay with a hard start kit. The fridge is now fixed. I also adjusted the defrost to basic since they are on a lake.

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Prior Lake, MN 55372

Adam

Job Details: 04/07/2023

Customer said unit died half way through cycle and wouldnt turn on. Verified complaint. Found the GFI pop. Reset the gfi put it in test mode and work great.

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFS

Near New Brighton, MN 55112

Nate

Job Details: 04/07/2023

"Was dead. They were sticking a chop stick in the latch because the microwave was buzzing. Then it went dead. Found a bad microswitch and a bad 20 amp fuse. Replaced both, now it runs.

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS113TW01

Near Saint Paul, MN 55104

Delton

Job Details: 04/07/2023

Found that idler wheel is worn out. Replaced idler and cleaned out inside dryer of lint build up. Tested and dryer is running quietly and is heating and working good.

We serviced a

BOSCH DISHWASHER

Model SHP865WD2N/10

Near Woodbury, MN 55125

Delton

Job Details: 04/07/2023

Customer said was getting E15 error and was little water on floor. As im here dishwasher is working. I pulled it out and drip pan is wet. I ran test for over 30 minutes and did not find any leaks. I suspect that either was too much suds overflowed into drip pan and reason for leaks. Dishwasher is working good as im here.

We serviced a

LG WASHER

Model WM8100HVA

Near Ham Lake, MN 55304

Matt

Job Details: 04/07/2023

"Customer complaint is, IT HAS A LOUD NOISE. Customer said the bigger the load, the louder it is. Inspected and tested. Ran washer through service diagnostics mode and everything worked perfectly and sounded great.

We serviced a

BOSCH DISHWASHER

Model SHE6AP06UC/06

Near Albertville, MN 55301

Matt

Job Details: 04/07/2023

"Customer complaint is, LAMINATE FLOORING IS WET IN FRONT OF UNIT. Inspected and tested. Found dishwasher is leaking from were the extension hose connected to the drain hose. Its a rubber hose with a copper pipe inside. Needs a new drain hose.

We serviced a

BEKO++ DRYER

Model BDV7200X

Near Bloomington, MN 55425

Delton

Job Details: 04/07/2023

Every time that the dryer starts and stops it make a squeak but it appears that its just the rubber rollers or belt that causes the squeak. This is normal since its new and rollers would wear over time and squeak would lessen.

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, MN 55405

Nate

Job Details: 04/07/2023

"Dishwasher has been giving an F12 error every time they try to use it, since getting back from 2 months out of town. When I got there, unit was dead. I unplugged it and plugged it back into the outlet, and it turned on, and then ran great for 25 minutes. We opened the door to put dishes in it, and then suddenly the power turned off. Closed the door, power still off on the control. I unplugged it and plugged it back into outlet and power came back on. Did it again, after it turned off, and power came back on. I opened receptical box that plug goes into and all wires secure and tight. Tried wiggling power cord around to see if its flaky but that didnt cut power to dishwasher.

We serviced a

BEKO++ DISHWASHER

Model DUT25401W

Near Minneapolis, MN 55401

Nate

Job Details: 04/07/2023

"The motor runs very loud, has done it three times since I installed the new motor. It was making the sound when I arrived. Confirmed its coming from the wash motor. Only happens on sanitize. When I put it on a normal wash, after a couple minutes the sound went away. Called Beko tech support and couldnt reach anyone but left a message and put my phone next to the wash motor so they could hear the sound it made on the sanitize cycle. Spoke with RJ. DW we need to order another wash motor and schedule a return visit with customer and come back out and replace it. And charge Beko again per RJ. Something going on with Bekos wash motors. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Minneapolis, MN 55431

Nate

Job Details: 04/07/2023

"Evaporator is frosted over again, encased in ice. Fresh food section is 70 degrees and freezer is 52. I put it into test mode. The sensor that I replaced last time is reading as open. Thats what the first one read as my first time out. When I took that sensor out and tested with my meter, it had continuity. This time its reading the sensor as open again. Tested the thermistor wires from the main board, 30 kohms, it is not OL, so not a wiring issue and not open like the control says it is. Cant get defrost heater to come on. Need new main PCB W11566851, WPW10384183 thermistor and W11546684. DW can you see if we can get approval for this?; O-emld tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHY56A05UC/23

Near Shakopee, MN 55379

Adam

Job Details: 04/07/2023

Customer said unit isnt cleaning and kept running. Found that the motor was working but wasnt really spraying the water well. The motor just doesnt have the power to spray normal water sprays up like 3 inches. ; ordrd 1 00437345 (Motor)

We serviced a

BOSCH DISHWASHER

Model SHSM63W55N/11

Near Eden Prairie, MN 55347

Adam

Job Details: 04/07/2023

Customers complaint unit giving the E15 error. Pulled unit out noticed unit had evidence of water where the float is which gives the. E15 code. Ran unit and found water dripped out of the diverter when switching spray arms. Quoted customer blue book for repairs and rescheduled ; ordrd 1 00751950 (Diverter)