We serviced a
LG WASHER
Model WT7200CW
Near Big Lake, MN 55309
Matt
Job Details: 12/15/2022
"Customer complaint is, LEAKING WATER OUT OF THE BOTTOM. Inspected and tested. Started washer on a speed wash and watched it fill, agitate and drain and washer was not leaking. I started a normal cycle with a load of towels and watched it for almost 30 minutes and it never leaked. Washer is not leaking while Im testing."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Becker, MN 55308
Matt
Job Details: 12/15/2022
"Customer complaint is, ITS PLUGGED IN & HAS POWER BUT LCD PANEL ISNT LIT UP- DONT HEAR COMPRESSOR RUNNING. Inspected and tested. Found the main board has failed. "
We serviced a
LG DRYER
Model DLE5977W
Near Coon Rapids, MN 55433
Nate
Job Details: 12/15/2022
"Squealing. Found a bad idler pully and two bad rollers. Replaced them, it runs great now. Vacuumed out all the lint. Cleaned and oiled roller shafts. ; used 1 DE634A (PULLEY), and 2 4581EL2002h (ROLLER) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSCBSS
Near Chanhassen, MN 55317
Adam
Job Details: 12/15/2022
Water wasnt dispensing. Unhooked water from under freezer door to test water valve. Water is coming out so we know water is frozen in the door line. Which these fridges are notorious for it freezing. Steamed the line till it was cleared. Once it was cleared. I installed the heater kit from ge. Reassembled unit and now its working great. Let customer know to keep freezer at 0 and try to run the water a few times a day to keep it cleared
We serviced a
MAYTAG WALL OVEN++
Model MEW5530DDB17
Near St. Cloud, MN 56303
Seth
Job Details: 12/15/2022
The back option button was broken. I replaced the user interface and tested all the buttons were great and I preheated the bake to 250 and it worked as designed.
We serviced a
FRIGIDAIRE RANGE
Model FCRE305LAFF
Near Coon Rapids, MN 55433
Nate
Job Details: 12/15/2022
"Two issues. One is that it burns all their food. I ran the oven for 30 minutes at 350. Temps averaged 385. They said its never been calibrated, so I recalibrated it down 35 degrees. Temp sensor was already replaced. Other issue is a chemical smell. I disassembled the range and couldnt find anything abnormal or melted or charred. No foreign debris. I verified there is a chemical smell I could smell, but was unable to determine where it came from. Not from behind, under, or around the cavity. When I opened the door I could not smell it, but did smell something during pre heat. Customer said normally when she opens the oven door its so strong her eyes water. Please let ANT know the temp issue was fixed, but smell issue is not, and unable to fix the smell issue."
We serviced a
GE DISHWASHER
Model GDF530PSM2SS
Near Bloomington, MN 55437
Delton
Job Details: 12/15/2022
Ran test again and now when I plug in newfi it shows that there is a update for this issue. But did have temperature error still. Replaced turbidity sensor and updated software. Ran diagnostics and all fucntions are working good.
We serviced a
KENMORE DISHWASHER
Model 665.1581299
Near Farmington, MN 55024
Delton
Job Details: 12/15/2022
"Replaced touch console panel, door seal and deflectors. Tested and all buttons respond and washer fills and runs. No leaks. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Osseo, MN 55311
Phillip
Job Details: 12/15/2022
The customer complaint was the ice maker does not make much ice. I first checked the temps in both compartments. The fresh food temp was around 38 and the freezer is around 0. The fresh food felt a little warm at first but it may have just defrosted. All the fans are working. I put into diagnostics and checked the ice maker for faults. The E2 fault motor lost position was stored. I ran the ice maker test and it passed. I ran the ice maker fill test and no water came out. I then removed the ice maker and checked to see if the fill tube was frozen. The fill tube was frozen. The heater is getting 120 when I run the heater test 19. The fascia and fill tube heater test good. The customer recently replaced the filter. A air bubble could have caused slow pressure and then the tube to freeze. I set to defrost every 8-10 hours. I advised them to give it 24 hours to make ice .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Maple Grove, MN 55369
Phillip
Job Details: 12/15/2022
The customer said the ice maker stopped making ice. They said right after it stopped making ice sometimes the water dispenser will run for a few seconds then stops dispensing water and the ice flap will open and close. It did it once and now its been working fine. I ran the ice maker diagnostics and when the ice maker should have been going to home position the ice motor just hums. It will needs a ice maker. I tried the water dispenser serval times and its working fine. The customer said the water dispenser has been working fine sines I was last here. Today I replaced the ice maker. It cycled and filled.
We serviced a
LG DRYER
Model DLG2532W
Near Medina, MN 55340
Adam
Job Details: 12/15/2022
Unit taking long time to dry. Took temps of unit while running unit would get up to 250 degrees in about 2 seconds then flame would cut out and would cool then do it again. Took the front off to watch flame. The flame is fat and looking like bad air flow. Cant get to the exhaust outside. When not hooked up unit is running at normal temps. Let customer know they need to get the vents cleaned. Once its been cleaned and if they still have a issue give us a call
We serviced a
KENMORE REFRIGERATOR
Model 111.7302571
Near Rogers, MN 55374
Phillip
Job Details: 12/15/2022
"The customer complaint was the fresh food section is not cooling at all. I found their are 2 evaps in the freezer and 2 fans. The fresh food evaporator is frost ip and the fan was not moving because of the frost build up. I defrosted the evaporator and then tested the heater, the bimetal and evaporator sensor. The sensor rating was all over the place. The reading for the right evaporator was 12. I replaced the sensor with a Samsung sensor we carry. I advised the customer to give it 24 hours. If the problem comes back it may need the main control. ; used 1 DA32-10104N (SENSOR ASSM - DEFROST) from stock"
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Minneapolis, MN 55446
Adam
Job Details: 12/15/2022
Customers complaint is unit will stop middle of cycle and unit will beep and flash. They are able to restart it and it will start working. I tested unit multiple times and couldnt get anything to act up. Went through diagnostic mode also nothing was acting. Up. Looks like the door latch will flash and beep if it doesnt think the door is shut. Also could be a display or control board issue. These are common for the display board acting up. Explain to the customer to maybe watch it and if it starts acting up take a video or photos so we can see whats happening. If it happens again lets order the door latch to bring with us. AGM76209501 latch
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Albertville, MN 55301
Phillip
Job Details: 12/15/2022
The customer said after the drain hose was replaced it now does not drain. I turned the drain on and it runs then stops and squeals. I turns on and off but never stays on long enough to drain. I removed the drain pump and it was clear no obstruction. I started the pump in my hand. If I put any pressure on the impeller it stops and squeals. It will need the drain pump. I gave quote for total repair. Coming back Monday. ; ordrd 1 ABQ73503004 (DRAIN PUMP ASSM)
We serviced a
WHIRLPOOL DRYER STACKED++
Model LTE5243DQB
Near Minnetonka, MN 55305
Nate
Job Details: 12/15/2022
"Replaced bad felt seal on drum and bad rollers. Cleaned the roller shafts, and vacuumed out dryer. Runs great now."
We serviced a
BOSCH DISHWASHER
Model SHV7PT53UC/01
Near Minnetonka, MN 55305
Nate
Job Details: 12/13/2022
"Not draining. Dishwasher was full of water. Sucked all the water out, found debris in the sump by the drain pump impeller. Cleaned out some tiny pieces of hard debris. Tried filling and draining it again, nothing came out. Then checked drain line where it connects to the plumbing under the sink and it was packed full of mineral deposits. They just got a water softener but I tested the water and its at 20 on a scale of 1-25. Very hard. After cleaning out drain connections, now it drains awesome, but still leaves film on dishes. They will have the softener serviced on Friday."
We serviced a
LG DRYER
Model DLEY1701W
Near Eden Prairie, MN 55346
Nate
Job Details: 12/13/2022
"Running loud. Replaced a bad idler pully and roller. Vacuumed out the lint. Oiled rollers. Runs great now. ; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"
We serviced a
THOR++ RANGE
Model LRG3601U
Near Saint Paul, MN 55117
Delton
Job Details: 12/13/2022
Replaced thermostat and bake igniter. Tested and oven heats and temperature is reading correctly with my thermostat. Range is working good.
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Becker, MN 55308
Matt
Job Details: 12/13/2022
"Customer complaint is, NOT SPINNING AND CONTINUES TO FILL UP. Inspected and tested. Found the drain pump has failed."
We serviced a
MAYTAG WASHER
Model MHWZ400TQ01
Near St. Cloud, MN 56301
Seth
Job Details: 12/13/2022
"Leaks. The rear main bearing has failed. It shakes bad and leaks when loaded heavily. This would need front&rear tub, door bellows, and the spin basket to repair. Please check with authorizations; saved tckt"
We serviced a
KENMORE WASHER
Model 79641473210
Near Saint Michael, MN 55376
Phillip
Job Details: 12/13/2022
Washer was not draining out the water so it would not advance into spin. I found the drain pump was bad. I quoted the customer for the repair. I replaced the drain pump. Tested good ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
KENMORE DRYER
Model 110.977317
Near Zimmerman, MN 55398
Matt
Job Details: 12/13/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the gas valve coils have failed. Quoted customer $289. to install new coils. Customer approved repairs. Installed new gas valve coils and tested. Dryer is heating great and cycling between 235F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL WALL OVEN++
Model GBD307PRS01
Near Minnetrista, MN 55375
Adam
Job Details: 12/13/2022
Installed new trim. Went to hook everything up and still having an issue with the touch pad not working. Sometimes says need to be reprogrammed others giving the f2e0 code for touch pad. Needs a new touch pad; states that autho needed
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Chaska, MN 55318
Adam
Job Details: 12/13/2022
Unit was giving an HE error code. Moved unit out to test components. Checked the heater from the board and was open. Inspected heater which is part of the motor and found a wire burnt up and busted. Replaced the wire tested unit and now is working properly. No parts needed.
We serviced a
IKEA REFRIGERATOR
Model ID3CHEXWS00
Near Minneapolis, MN 55414
Delton
Job Details: 12/13/2022
Found that it is leaking from several areas. The reservoir is cracked and leaks also the water filter housing is leaking. Also customer said ice maker not working. FOund that the optics boards not responding so thinks that ice maker is turned off. Please see if parts could be found and contact customer with estimate.Some parts discontinued. inlet hose WPW10281289; water filter housing WPW10121140; reservoir WPW10276792; ice maker optic board kit W10757851; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Maple Grove, MN 55369
Phillip
Job Details: 12/13/2022
The customer said the ice maker stopped making ice. They said right after it stopped making ice sometimes the water dispenser will run for a few seconds then stops dispensing water and the ice flap will open and close. It did it once and now its been working fine. I ran the ice maker diagnostics and when the ice maker should have been going to home position the ice motor just hums. It will needs a ice maker. I tried the water dispenser serval times and its working fine. It may be related to the ice maker not working. ; ordrd 1 W10908391 (Ice maker)
We serviced a
LG DRYER
Model DLG3401W
Near Minneapolis, MN 55411
Phillip
Job Details: 12/13/2022
The customer complaint is the dryer ran fine for 3 loads and now its not running again. The customer said when she ran the 3 loads the clothes werent that dry so on the last load they ran it on a time dry. After the time dry cycle on high heat the dryer would not run. I pulled the dryer out again and took it apart. Again I found the blower duct fuse was open. I replaced the fuse and out all back together. I ran the dryer duct brush from the inside until I could not force it through anymore. I believe there is a bunch of elbows to close together and thats restricting air flow. They normally dont use time dry or high heat. I hooked the dryer back up to the duct and cleaned the duct from the outside again. I forced the brush in all the way this time. Barely any lint came out. Its not a lint restriction. The air flow outside feels ok but its only 11 mph. I ran a heat test and on time dry high heat the temp took a long time to get to 180. Once it was still climbing over 180 I shut the dryer off. I didnt want to chance it and blow the new fuse. I then ran it on a normal cycle with medium heat. The high temp was around 182. I also found when the dryer is turned on it defaults to energy saver on. I set it so the default is off. At this point I advised the customer because of the poor air flow they should not use time dry and nothing higher than medium. The fuse I have been using is WP35001087. Its rating for 85 Celsius and 185 Fahrenheit same as the original one.
We serviced a
KITCHENAID WALL OVEN++
Model KOSE500ESS02
Near St. Cloud, MN 56301
Seth
Job Details: 12/13/2022
Burnt up relay and wiring on the manager board. The part is on order.; schdld next appmnt for 12/19 MON !
We serviced a
WHIRLPOOL RANGE
Model RS696PXGQ8
Near Elk River, MN 55330
Matt
Job Details: 12/13/2022
"Customer complaint is, BURNERS WORK- JUST HEARS NOISE LIKE A HUM BUT OVEN WONT HEAT. Inspected and tested. Found the cooling fan has failed, taking out the thermal fuse.The blower part number WP4455334 is not in stock. Thermal fuse part number is WP9759243 ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/13/2022
Customer had a positive COVID-19 test on December 12 we will reschedule for next week as a precaution. ; schdld next appmnt for 12/19 MON !
We serviced a
KENMORE WALL OVEN++
Model 790.4114351
Near Saint Joseph, MN 56374
Seth
Job Details: 12/13/2022
The wall oven was dead when I arrived. I began checking power and voltage and found I had incomplete voltage at the control board. After removing it I found the L1 wire nut had gotten hot and sparked against chassis. This unit was improperly installed and it should have all wire connectors in a UL listed box appropriate for 240 V 50 A. Customer will get this fixed and then put the unit back together and call us if he has problems. At this point we need to collect for the oven cart usage please hold ticket open for a few business days while he gets the proper electrical installed.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Minneapolis, MN 55420
Nate
Job Details: 12/13/2022
Replaced sump assembly with motor. Runs great now.
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Chanhassen, MN 55317
Adam
Job Details: 12/13/2022
Door bellow was ripped and leaking out the front. Replaced bellow. Tested unit multiple times to check for leaks. Unit is working properly with out any leaks. Installed wp8182119
We serviced a
LG DRYER
Model DLEX5000W
Near Chaska, MN 55318
Adam
Job Details: 12/13/2022
Unit wasnt drying clothing. The heat element kicked on and was heating. Checked air flow outside and only had 7mph. Checked install and that was fine. Let customer know he needs to get his dryer vents cleaned.. Cleaned out vent and was getting over 16 mph and wasnt getting any error code.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakeville, MN 55044
Delton
Job Details: 12/13/2022
"Replaced all listed parts. Gearcase, hub, clutch, washplate, belt, actuactor. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Minneapolis, MN 55411
Nate
Job Details: 12/13/2022
"Replaced blower, motor, door switch and fuse. Also vacuumed out and lubed the bearing. Needs a lint screen too. I left a message with Emily and told the office, Sumdberg has it if she wants it and its $46 for part and shipping. Job complete. Dryer runs great. ; pckd up 1 WE03X23881 (Lint filter)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Brooklyn Park, MN 55428
Nate
Job Details: 12/13/2022
Dishwasher was dead. Just had to flip the switch on the wall. Runs great.
We serviced a
GE DRYER
Model DJXR433EG5WW
Near Medina, MN 55340
Phillip
Job Details: 12/13/2022
"The customer said the dryer is loud when it runs. I removed the dryer front and found the front glides all worn away and the bottom felt seal was hanging loose. The drum was rubbing on plastic. I gave the customer a quote for the repair. I replaced the glide bearing kit, felt seal and belt that all come in the kit. Inout Im a heavy load of towels and a blanket and the dryer sounds normal now. ; used 1 WE49X20697 (DRUM - FRONT GLIDE KIT) from stock"
We serviced a
LG DISHWASHER
Model LDS5560
Near Plymouth, MN 55446
Nate
Job Details: 12/13/2022
Drain line leaking.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 12/13/2022
"Customer complaint is the dishwasher went dead, and water is leaking. I connected the diagnostic tool and it said the board was tripped. I found the grommets around the heating element are deteriorating and water is leaking from the diverter tube. I gave the customer a quote for the heater and the diverter. Im ordering both parts from Sundberg. Today I replaced the diverter and heating. I then ran the firmware update. I ran it for a while and their are no leaks."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Elk River, MN 55330
Matt
Job Details: 12/13/2022
"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE, OVEN NOT HEATING PROPERLY/ STAYING AT TEMP. Inspected and tested. Found the bake element is fried. to install new element. Customer approved repairs. Part on order. ; ordrd 1 W10779716 (Bake element)"
We serviced a
KITCHENAID REFRIGERATOR
Model Kbfs25etss01
Near Andover, MN 55304
Matt
Job Details: 12/13/2022
"Customer complaint is, TEMPERATURE IN THE FRIDGE WAS UP TO 45 AND FREEZER STILL AT 0. Inspected and tested. The evaporator is 100 percent frozen over. Found the board has failed and is not putting refrigerator into defrost. The board is NLA. "
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ramsey, MN 55303
Matt
Job Details: 12/13/2022
"Customer complaint is, WONT SPIN WATER OUT. Inspected and tested. Found the gearcase spline is corroded and stripping and the hub is stripped. Customer is going to try and fix washer himself."
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Otsego, MN 55301
Matt
Job Details: 12/13/2022
"Customer complaint is, Customer complaint is, 3 BEEPS WHEN TRIES TO TURN IT ON- IT THINKS ITS DOOR ISNT SHUT. Inspected and tested. Found the board has failed and is not reading the door as shut. Installed new board and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW65GS8
Near Eden Prairie, MN 55347
Adam
Job Details: 12/13/2022
Units bottom oven isnt working. Top oven is working great. Removed oven and found the thermostat was tripped on the back of the lower oven reset the thermostat and tested. Everything was working besides broil. Found the relay board had also failed. Replaced relay board 316443919. Tested unit again and its working great. Now unit is working properly on every cycle
We serviced a
BOSCH DISHWASHER
Model SHE8ER55UC/50
Near Mendota Heights, MN 55118
Delton
Job Details: 12/13/2022
Found that the dishwasher is not secure to cabinet and door is not fully shutting but sometimes it shuts just enough to start the cycle but then pops open and leaks or will stop. Mounting bracket is missing and will need granite mounting bracket kit. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 00619985 (Bracket) and 1 W10426979 (Granite mounting kit)
We serviced a
BOSCH DISHWASHER
Model SHV7PT53UC/01
Near Minnetonka, MN 55305
Nate
Job Details: 12/13/2022
"White film on dishes from hard water. Customer will have water softener serviced. Tests 20 on a scale of 1-25.Also, rinse aid dispenser is leaking. ; schdld next appmnt for 12/16 FRI PM"
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW5
Near Saint Paul, MN 55105
Delton
Job Details: 12/13/2022
Found that heating element is open. Customer approved estimate. Replaced heating element and cleaned out inside dryer of lint build up. Tested and dryer is heating and no more errors. Dryer is working good.; used 1 134792700DNS (ELEMENT- THREE WAY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FTSS
Near Mound, MN 55364
Adam
Job Details: 12/13/2022
Unit was leaking out bottom of freezer. Found the defrost drain was a ice damn. Pulled fridge out on protective mat. Removed drain tube because it was clogged. Clear out drain tube then reinstalled. Steamed out ice damn and now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Saint Paul, MN 55103
Delton
Job Details: 12/13/2022
Found that timer is bad and not advancing and wont start. Found that the it is shorting out and blew breaker. Also the lid switch is bad and not opening and closing unless you bang on lid.
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near Eagan, MN 55122
Delton
Job Details: 12/09/2022
"Water filter housing had broken plastic tab inside and filter wouldnt line up to lock into place. Replaced filter housing, tested and water filter locks into place and water dispenses and ice maker cycles and fills. Refrigerator is working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO226NUFA
Near Medina, MN 55340
Phillip
Job Details: 12/09/2022
The customer complaint was the microwave is tripping the breaker when they open or close the door. Last visit I found the monitor switch was bad. I replaced the monitor switch and it was working good. Today I found all the switches tested good but a tab was broken on primary switch bracket. I replaced the switch bracket that was sent and all 3 switches. Soon as I put the bracket in place one of the clips holding the primary switch broke. I added a screw with nut to hold the switch in place. I tried it several times and its working good. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Plymouth, MN 55446
Phillip
Job Details: 12/09/2022
The customer complaint was the dryer does not start and it gives the thermistor error. I pulled the thermistor out and tested it. The ranting was a little higher than the new one. Since this is the second time its failed for the same reason I replaced the thermistor sensor and main board. The dryer is working. I tested the air flow and the air flow is not great. I advised the customer to have the dryer duct cleaned.
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Richfield, MN 55423
Delton
Job Details: 12/09/2022
Found that the high limit is open and wont start motor. High limit is open due to thermistor is out of range. Customer approved estimate. Replaced both thermistor and thermostat. Cleaned out inside dryer of lots of hair. Tested with vent disconnected and dryer is cycling heat normally and working good. I attached vent and vent is clogged. Heat spikes high. Dryer vent will need to be cleaned before dryer will work efficiently. It goes up through the roof.I could not get ahold of customer again to collect payment and to let him know that dryer vent will need to be cleaned. Office: please contact customer to collect payment and to let him know that vent will need to be cleaned.
We serviced a
BOSCH DISHWASHER
Model SHX36L05UC/18
Near Minneapolis, MN 55422
Nate
Job Details: 12/09/2022
Replaced leaky water line and bad valve. Runs great now. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Rogers, MN 55374
Adam
Job Details: 12/09/2022
Unit was making loud noise when running. Disassembled the front of unit and didnt really find any thing. One roller was a little stiff. Removed the back to get to the blower wheel and found a handful of screws and random stuff. Cleared it all and once reassembled unit was working properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/AA
Near Hopkins, MN 55343
Phillip
Job Details: 12/09/2022
"The customer complaint was water is leaking down the back and into the crispers. I verified the heater is working. I quoted for the temp sensor and drain kit. I replaced the sensor and the drain heater. I adjusted the drain troff. I pulled the unit out and replaced the drain tubes. I set temps to 0 and 38 . I advised the customer to leave the energy saver off. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE), and 1 DA32-10104N (SENSOR ASSM - DEFROST) from stock"
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Waconia, MN 55387
Adam
Job Details: 12/09/2022
Customers complaint unit not draining. Was sent new drain hose and pump. Installed parts now unit is working properly for the drain. Customer also said they have had unit just randomly shut off mid cycle then was able to start it and run. Sounds like the control board might be having a issue but unit was working properly for me. Install drain pump and hose they sent to customer
We serviced a
UNKNOWN DISHWASHER
Model MDB5601AWQ
Near St. Louis Park, MN 55426
Phillip
Job Details: 12/09/2022
The customer was not home and the tenant had to goto work. Rescheduling for Monday. ; schdld next appmnt for 12/12 MON !
We serviced a
MAYTAG WASHER
Model n/a
Near Sartell, MN 56377
Seth
Job Details: 12/09/2022
seth stated needs a tub job and cntrl
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Waconia, MN 55387
Adam
Job Details: 12/09/2022
Customer said unit wont start time will never start to countdown. Drain pump will kick in then will spin for the time then will pop breaker. Was getting a tc1 code which is the thermistor. Removed cover and found broken wires for the thermistor and ground. Repaired those started unit no code now but still popped the break. Looked again and found the red wire for the hall sensor was popped out. I cant repair that wire and needs a harness. Ordered DC93-00580B from Marcone ; ordrng 1 DC93-00580B (Harness)
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Champlin, MN 55316
Phillip
Job Details: 12/09/2022
The customer complaint is clothes rubbing against the tub cover. The customer had put in some small dog beds and filled the washer on a large load. The beds floated to the top and rubbed on the cover. Im ordering the cover. I advised the customer to use the auto fill so its not adding so much water. ; ordrd 1 203968 (Tub cover)
We serviced a
LG DRYER
Model DLE2516W
Near Minneapolis, MN 55408
Delton
Job Details: 12/09/2022
Would need two guys to get dryer down and serviceable. Quoted for all 4 rollers assuming that other parts are good. Customer will think about it and call back if they want to proceed.
We serviced a
WHIRLPOOL WASHER
Model WFW9254WW00
Near Victoria, MN 55386
Adam
Job Details: 12/09/2022
Unit wont spin was customer complaint. Tested unit could hear the motor run but no spin. Removed the top of unit and found the belt fell off. Reattach the belt and found out why the belt fell of the bearing on the washer is really bad and shakes and belt falls off. Unit needs to be replaced.
We serviced a
LG WASHER
Model WT4870CW
Near Chanhassen, MN 55317
Adam
Job Details: 12/09/2022
Customer continuously gets the UI code. LG has a service bulletin for this issue. Installed board and rotor like the service bulletin ask for. Followed the step by step directions. Onces done tested unit and its working properly. Unit spun out properly without code and agitates with out code. So long as its loaded correctly will work properly. Installed EBR75795702 and 4413Ea1004d
We serviced a
GE DRYER
Model GTX42GASJ2WW
Near Maple Grove, MN 55369
Phillip
Job Details: 12/09/2022
The customer said the dryer would not start. She said when it was under warranty they came out and brought a door but did not replace it. I found that the door switch was touchy. If I pushed on the switch until the light went off it would start but if I pushed the switch in half way it would not. Then if I pushed it in all the way it would start. I gave a BB quote for the repair. I went to Dey and got the switch. I came back and replaced the door switch. Its working great now. I starts every time. ; pckd up 1 WE04X28977 (DOOR SWITCH)
We serviced a
KENMORE DRYER
Model 110.7090299
Near Minneapolis, MN 55439
Delton
Job Details: 12/09/2022
"Belt is broken. Load of towels seems like they were not spun out and cuased dryer dum to be too heavy and motor burnt belt and belt broke. Customer approved estimate. Replaced belt and cleaned out inside dryer of lint build up. Tested and dryer is tumbling, heating and working good.; used 1 661570 (1]) from stock"
We serviced a
SAMSUNG MICROWAVE
Model ME18H704SFS
Near Minneapolis, MN 55413
Nate
Job Details: 12/09/2022
Not heating. Ordered a new magnetron from global Microwave and a transformer. Coming back Wednesday afternoon to install. ; ordrd 1 2M248NS (Magnetron) and 1 DE26-00126A (Transformer)
We serviced a
VIKING++ COOKTOP++
Model VGSU161-6BSS
Near Minneapolis, MN 55406
Nate
Job Details: 12/09/2022
"5 rings, five orfices, and a spark module. Needs orfices, rings and spark module."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Little Canada, MN 55117
Nate
Job Details: 12/09/2022
"Dishwasher not draining. Took apart sump assembly, no debris. Sucked 5 gallons of water through drain hose, no debris and its all clean. Checked where drain line connects, no debris. Drain pump sound good. Ran it four times and each time it filled and drained awesome. Looked up the model on MPH and the drain pump is a top replaced part. Quoted for pump, as it is something that frequently causes this issue. "
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW8
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/09/2022
I replaced the board and programmed it. It began cooling right away. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Lakeville, MN 55044
Delton
Job Details: 12/09/2022
Replaced freezer door gasket. Used heat gun and sealed all the way around. Door now seals and no longer leaks now that evaporator drain is clear.This is different issue from replacing evaporator fan.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Otsego, MN 55330
Matt
Job Details: 12/09/2022
"Customer complaint is, NOT HEATING OR DRYING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great and cycling between 200F and 125F with vent disconnected and when I hook the vent up the heat is cycling between 240F and 135F. Dryer is now fixed, but vent needs to be cleaned. I advised customer to have vent cleaned before using. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Rogers, MN 55374
Matt
Job Details: 12/09/2022
"Customer complaint is, LIGHTS ON DISPENSER OFF AND DOES NOT WORK. DELI DRAWER LIGHTS ARE OFF AS WELL. Inspected and tested. FF compartment is 37F and freezer is 3F. The UI is dead, the control for the pantry drawer is dead and no lights are working. I powered cycled refrigerator and everything came back on and is now working, accept the top FF lights and freezer light. The top back left light is out. I installed a new LED module and now all the lights are working. I installed new power board, because thats the only thing that lights have in common with the displays that were dead. Im going to hang onto the other boards for a couple weeks just in case. ; pckd up 1 W10695459 (LED module)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Rogers, MN 55374
Matt
Job Details: 12/09/2022
"Customer complaint is, EC F28. Inspected and tested. Found the MCU is fried. Installed new MCU and tested. Washer is working great. Washer is now fixed."
We serviced a
KITCHENAID WALL OVEN++
Model KEMS308SSS05
Near Eden Prairie, MN 55347
Adam
Job Details: 12/09/2022
Microwave wasnt working. The control was working and timer would count down. No light on and wont heat or anything. Found I was getting a F6E0 code lost communication. Turned breaker off to test unit and check board. Everything was testing good. Turned breaker back on and everything is working great. If happens again maybe have Jared stream and see if its getting the error again.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Sauk Rapids, MN 56379
Seth
Job Details: 12/09/2022
I quoted actuator and lid lock there were error codes for both and both failed while I was on site. She will call and let us know if she wants repair.
We serviced a
GE MICROWAVE
Model PEB7226DF1BB
Near St. Cloud, MN 56303
Seth
Job Details: 12/09/2022
No heat. Failed tco was replaced on the magnetron. We tested 2 times. It is now fixed.; used 1 THERMAL () from stock
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Rosemount, MN 55068
Delton
Job Details: 12/09/2022
Mechanically washer is working fine. But Found that washer is not level and leaning back and the drain is towards the front of the inner tub. Floor is slanted because of floor drain so i leveled and added wood to balance out washer so all excess water will rain out instead of pooling stagnant water in the tub which is my theory for the smell. I informed customer and explained that. Should take of the stagnant water that creates the smell.
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near St. Cloud, MN 56303
Seth
Job Details: 12/09/2022
I installed a new user in your face board as well as reprogrammed the boards. I tested it and it ran through all its major functions. Please fix the accounting and send an invoice to the customer at her cell phone thank you.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Andover, MN 55304
Matt
Job Details: 12/09/2022
"Customer complaint is, FILLS TO THE TOP AND THEN OVERFILLS. The sink that the washer drains into is overflowing, not the washer. The sink was half full of water when I got here. I was able to get it to drain with my screw driver. Tested washer and its working normal. The problem is with the drain. I showed this to the customer and advised she get a plumber to look at it."
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Minneapolis, MN 55448
Matt
Job Details: 12/09/2022
"Customer complaint is, dishwasher is flooding the kitchen and basement. Customer had dishwasher pulled out and everything disconnected. I cant hook the water line back up, because its a copper pipe and its kinked. They have a new dishwasher ready to install, but because of the copper line, they couldnt. I found hoses that are chewed through from mice underneath the dishwasher. Customer is going to call a plumber and have the supply line replaced and just replace the dishwasher."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF2
Near Albertville, MN 55301
Matt
Job Details: 12/09/2022
"Customer complaint is, EC FYEF FAN ISSUE? Inspected and tested. Found the evaporator fan has failed. Also the back has the ice ball and rust spot. Part numbers are 241509402 and 5308000010 if customer decides to do the repairs. Customer said he would call us back within a few hours. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Paul, MN 55117
Nate
Job Details: 12/09/2022
"Dishwasher leaking. Leaking from sump assembly where the motor is mounted. Quoted for new sump/motor assembly. Attaching photo of quote. If customer decides to do repair, we will pull out the dishwasher so they can clean up the mouse poop and seal the access holes for mice, and spray some bleach. Would need 2 hours for this job because of that. Part is W11087376."
We serviced a
GE REFRIGERATOR
Model GSE25GSHMCSS
Near Roseville, MN 55113
Nate
Job Details: 12/09/2022
"Fridge is warm. Both sections. I confirmed compressor is hot, but condenser line is room temp. Called GE tech support. Sealed system issue, out of warranty."
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Otsego, MN 55301
Matt
Job Details: 12/09/2022
"Customer complaint is, 3 BEEPS WHEN TRIES TO TURN IT ON- IT THINKS ITS DOOR ISNT SHUT. Inspected and tested. Found the board has failed and is not reading the door as shut. ordrd 1 WD21X24900 (Main board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 12/09/2022
"The customer complaint was the fresh food ice maker is not making ice anymore. I verified the fresh food ice is not making ice. This unit has 2 ice maker and the one in the freezer is working. Both ice makers are turned on. I pressed the ice maker cycle button. The control beeped but the ice maker never ran. I plugged the hass tool in, the hass tool said the fresh food ice maker heater is shorted. I replaced the fresh food ice maker and ran a complete diagnostic test. Everything passed the test. The ice maker cycled and filled with water. I ran the auger and its working fine. I also checked the ice fill tube, the fill tube is set correctly per Samsung."
We serviced a
KENMORE WASHER
Model 11020022013
Near Rosemount, MN 55068
Delton
Job Details: 12/09/2022
"Lid light just blinking and wont lid wont lock. Replaced lid lock, tested normal cycle and it filled and door locked and advance to agitating. Washer is working good."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Plymouth, MN 55446
Nate
Job Details: 12/09/2022
Replaced board that had a burned relay. Works great now.
We serviced a
LG REFRIGERATOR
Model FRENCHFRIDGE2010ISH
Near Eden Prairie, MN 55347
Adam
Job Details: 12/09/2022
Model number has been ripped off. Its older fridge and not a liner compressor. Unit was leaking water. Found the freezer was full of ice and the drain was a ice damn. Steamed the ice and found the drain was plugged cleared out the plug and now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Farmington, MN 55024
Delton
Job Details: 12/08/2022
No sound. I did factory reset and still no noise. I tapped on speaker and noise started working but then stopped again. Need to order console panel part# w11413567. .; saved tckt
We serviced a
SAMSUNG WASHER
Model WF42H5200AP/A2
Near Eagan, MN 55123
Delton
Job Details: 12/08/2022
"Replaced hose kit, tested and no more leaks. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
BOSCH DISHWASHER
Model SHV45M03UC/50
Near Saint Paul, MN 55105
Nate
Job Details: 12/08/2022
"Dishwasher was overflowing with water. Drain pump sounds horrible. Water valve continually fills dishwasher. Needs new drain pump and water valve. Not sure if any other leaks. Will install new valve and run it and see if it leaks anywhere else. If it does, I told them I will give new estimate based off of any other leaking parts. If no leaks, then Ill replace the drain pump too, and photo is attached with quote. . ; ordrd 1 00607335 (Water valve) and 1 00642239 (Drain pump)"
We serviced a
LG DRYER
Model DLG2241W
Near Minneapolis, MN 55443
Phillip
Job Details: 12/08/2022
The customer complaint was the dryer takes long to dry and the check filter light comes on every time. I advised the customer that the check filter light comes on every time the dryer is turned on. This is normal operation and the light goes off when the dryer is started. The dryer is heating up 200 and cycles good. The air flow outside was poor. I gave the customer the cost of cleaned the duct. I cleaned the dryer duct from the outside and then I cleaned it from the inside behind the dryer. I cleaned the lint housing and the sensor bars. The has a new lint screen.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MG06
Near Inver Grove Heights, MN 55076
Delton
Job Details: 12/08/2022
Found that the ice maker plastic mold is broke and hanging down. Ice maker needs to be replaced.; saved tckt
We serviced a
KENMORE LAUNDRY CENTER++
Model 41797802792
Near Eagan, MN 55123
Delton
Job Details: 12/08/2022
"Found that the whoever was out last time either ripped off the tub glides or didnt put them on so there is a big gap. Also will order new bearing kit, belt, idler, glide seals. Rescheduling.; ordrd 1 137292700 (Belt) and 1 5304507499 (Idler arm) and 1 5303281153 (Bearing kit) and 1 5303283286 (Bottom glide) and 1 5303937139 (Top glide)"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 12/08/2022
Upon further inspection that customer said they would have squealing sounds during wash cycle. That motor bearings are going bad to cause the squealing. S
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Rogers, MN 55374
Matt
Job Details: 12/08/2022
"Customer complaint is, LIGHTS UP AND IT WONT START, JUST CLICKS. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and vacuumed out bulkhead. Tested dryer and its cycling great between 210F and 135F and airflow on outside of house is 27mph. Dryer is now fixed. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2743BQ0
Near Saint Joseph, MN 56374
Seth
Job Details: 12/08/2022
Dryer doesnt dry find arrival in inspection I saw the vent was only yielding 12 miles an hour outside. I clean the bulkhead and the duct. Its now been taking over 20 miles an hour. I watched a bunch of cycles machine recycling right at 230?F and kicking in at about 110?F the dryer is fixed. please call and collect our contact has Covid.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Minneapolis, MN 55411
Nate
Job Details: 12/08/2022
"Dryer needs motor and blower WE17X24535, door switch and resister. ; saved tckt"