Service History 109 - Omega Force Appliance Repair

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5500FW1

Near Rogers, MN 55374

Seth

Job Details: 06/23/2021

"Customers complaint is the washer no longer completes cycles and cannot get it to run. Upon arrival and inspection customer noted the following errors and I found them also stored in the ACUs memory. F3E1 - water level error, F6E3 - communication error UI to ACU. I ran unit through automated diagnostic test loud and clear the errors. There is noise in the drive train as well as having the communication errors. I saw a heavy buildup of suds in the tub which may answer the F3E1 error. ."

We serviced a

GE DISHWASHER

Model GDF520PSJ4SS

Near Otsego, MN 55330

Matt

Job Details: 06/22/2021

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the air gap assembly thats mounted on the sink was plugged. . Cleaned out air gap assembly and tested dishwasher. Dishwasher is draining great now. Ran dishwasher through service diagnostic mode and everything was working great. Dishwasher is now fixed."

We serviced a

WHIRLPOOL DRYER- GAS

Model LGQ9858PW0

Near Hopkins, MN 55343

Phil

Job Details: 06/22/2021

The dryer does not start. The tab on the door switch is broken off. Truck stock part - WP3406107

We serviced a

LG WASHER TOP LOAD

Model WT7300CV/01

Near Rogers, MN 55374

Phillip

Job Details: 06/22/2021

LG emailed the customer the le error for long fill. I removed the hoses and cleaned both screens. The cold valve screen was pretty dirty. It is filling good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 06/22/2021

The fresh food ice maker is iced up and would need the ice maker update kit. The customer said they had to keep on defrosting the freezer icemaker fill tube. I was getting voltage to the ice maker fill tube. The tube did home out correctly but the foam is saturated with moisture and that causes it to freeze up regardless of the heater coming on or not. I gave the customer a quote for the icemaker upgrade kit and for the fill tube. If they did just the field tube heater .

We serviced a

KENMORE REFRIGERATOR

Model 106.566665

Near Eagan, MN 55122

Delton

Job Details: 06/22/2021

"Refrigerator not cooling at all, room temperature. Found that compressor and condenser fan are not running, not getting power to compressor. Found that control board is bad and not sending power.Control board part is discontinued NLApart: 2313172; saved tckt , states that autho needed"

We serviced a

KENMORE DRYER- GAS

Model 110.977317

Near Plymouth, MN 55446

Nate

Job Details: 06/22/2021

"Dryer its not drying clothes. Was only getting to 160? and it would turn off partway through due to the airflow restriction. Airflow was only 11 mph outside. Cleaned out the vent because it was very short and after cleaning it out airflow was 19 miles an hour and the temperature consistently ran around 230?. I ran it through a timed dry 23 minutes cycle and it did not shut off. Dryer runs great now. Cleaned all the lint out of the dryer, there was quite a bit of lint that had built up over the years."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.228821

Near Minneapolis, MN 55437

Delton

Job Details: 06/22/2021

"Found that clutch is worn and not spinning clothes. Customer approved estimate. Replaced clutch, tested and washer now spins out clothes and is workin good.; used 1 285785 (CLUTCH) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.162644

Near Minneapolis, MN 55423

Delton

Job Details: 06/22/2021

Dishes no getting clean. Found that motor is leaking and runs loud. Bearing are bad on motor. ; ordrd 1 W10782773 (Sump motor assembly)

We serviced a

KENMORE RANGE- ELECTRIC

Model 790.461033

Near Rogers, MN 55374

Phillip

Job Details: 06/22/2021

The right door hinge is broken. Need to replace both hinges a5303310828. I was unable to find the door hinges in stock anywhere.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ7533JQ0

Near Osseo, MN 55311

Phil

Job Details: 06/22/2021

The washer is not washing clothes. The agitator dogs are failed and need to be replaced. Part number is 80040. (by FW)

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55417

Delton

Job Details: 06/22/2021

Found that tub seal is bad and caused bearings to corrode and is loud. Customer declined repair and will look at replacement.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18GKXFW01

Near Eagan, MN 55121

Delton

Job Details: 06/22/2021

"Found that evaporator drain is frozen over. Defrosted drain tube and added heat probe, tested and now drains and no longer leaks into fridge. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

LG RANGE- ELECTRIC

Model LRE30453ST/00

Near Eagan, MN 55123

Delton

Job Details: 06/22/2021

"Replaced bake element, tested and oven is heating and working good."

We serviced a

MAYTAG DRYER- GAS

Model MGDE500WV2

Near Eagan, MN 55123

Delton

Job Details: 06/22/2021

"Dryer is short cycling. Disconnected dryer vent, tested and dryer cycles heat correctly at right temperatures. I attach vent and heat only on for 15 seconds and shut off.Vent is clogged and will need to be cleaned. Dryer itself is heating and working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.229221

Near Eagan, MN 55123

Delton

Job Details: 06/22/2021

Found that not spinning and making grinding sound. Found that inner tub broke and dragged inner tub and scrapped plastic outer tub to where it is thin and looks like it will leak through.Inner tub: w10389328Outer tub: 63849 (NLA)Spin tube wp64208Clutch: 285785; saved tckt

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000EW/A2

Near Maple Grove, MN 55311

Phillip

Job Details: 06/22/2021

The dryer was not heating at all. I found one of the wires from the thermal fuse to the cycle thermostat was burnt. I replaced the wire and made sure all the connections were tight. I cleaned the idler pulley and vacuumed up the lint inside.

We serviced a

GE REFRIGERATOR

Model GYE22HMKLES

Near Maple Grove, MN 55311

Seth

Job Details: 06/22/2021

Customer complaints that when the condenser fan runs there is a horrible smell. Upon arrival and inspection I found a decomposed mouse in the condenser tray. I flushed it with 5 gallons water followed it by steaming it and finished with bleach water. Customer is happy with the smell as I left. Fridge no longer smells.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE715H0ES0

Near Rogers, MN 55374

Phillip

Job Details: 06/22/2021

The range was unplugged when I arrived. I plugged it back in. It was acting normal. I put into service mode and checked for error codes. The only error code that was stored was the stuck keypad. I cleared the error codes. I ran the auto test and keyboard test every test passed and the oven is working on normal bake mode. I advised the customer it could be the touch pad if it happens again. The touch pad is part W10730777. I quoted 376 for the part and labor.

We serviced a

GE DRYER- GAS

Model GTD45GASJ0WS

Near Saint Michael, MN 55376

Phillip

Job Details: 06/22/2021

I replaced the timer and its working good. Timer knob WE01X24552

We serviced a

AMANA DRYER- ELECTRIC

Model NGD7500VW2

Near Otsego, MN 55301

Phillip

Job Details: 06/22/2021

"The idler pulley was not turning so the belt had cut into it and was stuck. The motor shaft was just spinning but not the spinning the belt. I replaced the idler pulley and belt. Its working good now. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASD2624HEW

Near Albertville, MN 55301

Phillip

Job Details: 06/22/2021

The ice maker would not cycle even when I jumped t and h. I replaced the ice maker and cycled it. It filled with water. Advised the customer to dump out the first batch of ice. ; used 1 WPW10190965 (ICEMAKER) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 110.268825

Near Minneapolis, MN 55412

Nate

Job Details: 06/22/2021

Doesnt fill. Jumps straight into agitate on every cycle. Has a bad ATC. W10184148

We serviced a

GE REFRIGERATOR

Model PSS26MGPABB

Near Osseo, MN 55311

Seth

Job Details: 06/22/2021

Customers complaint is water is leaking from the fridge. Upon a rival inspection I found two sources of water leaking the inlet valve was cracked and was leaking actively as well as the drain hose had fallen off and the rubber was cracked. I was able to repair the drain hose and replaced the valve. The fridge is now fixed.; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2450HRA

Near Minneapolis, MN 55419

Nate

Job Details: 06/22/2021

"I put on a speed wash. It spins great. Bearing is good. Ran all the way through the wash with towels in it and it ran perfectly. Put in test mode, no errors, and each component worked great including drain pump. Complaint is that twice in a row the customer had some standing water in the washer when the wash was done.I asked them how much of the HE detergent they put in the dispenser and they said they fill it up to the normal line. I told them thats too much. Im wondering if it possibly over sudzed and then left water in the bottom of the tub? I cant find anything failing on it. Runs and sounds great.Nothing to fix here."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS68EJSB0

Near Minneapolis, MN 55426

Nate

Job Details: 06/22/2021

"Refrigerator has two issues going on. The first is that the evaporator drain is frozen over which is causing water to come down from the pan and leak onto the floor in front of the refrigerator. I defrosted the drain hole and it drains great now. Before it was totally iced over. The second issue is that condensation is coming through an area on the back of the refrigerator where the insulation is breaking down. Customer has lost a lot of food in the past with prior fridge issues. They asked that I notify AHS about the spot on the back with mineral deposits coming through. ; O-emld tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 795.76203.901

Near Minneapolis, MN 55416

Nate

Job Details: 06/22/2021

"Has a bad icemaker. Replaced icemaker and its cycles better now. The old icemaker over filled with water which was causing a giant block of ice and then water was spilling everywhere. pckd up 1 AEQ72909602 (Icemaker)"

We serviced a

WHIRLPOOL DRYER- GAS

Model WED8300SW2

Near Plymouth, MN 55446

Nate

Job Details: 06/22/2021

"Clothes not getting dried in first cycle. Ran the dryer for 45 minutes and with the vent disconnected it ran out 186? at the most, and with the vent connected it consistently got up to 216?. I could not check airflow outside because the vent was two stories off the ground but the airflow coming out of the back of the dryer was 24.5 mph. Explain to customer that the vents need to be cleaned. Dryer is running great. Told him if he would like he could disconnect the vent behind the dryer to see for himself how much quicker the clothes dry."

We serviced a

GE DRYER- ELECTRIC

Model DDE7100SBLAA

Near Elk River, MN 55330

Matt

Job Details: 06/22/2021

"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Parts on order. Customer requested return trip for the 28th. ; ordrd 1 WE3X77 (Front bearing) and 1 WE11X103 (Heater assembly) and 3 WE3X87 (Glides)s and 1 WE3X75 (Rear bearing)"

We serviced a

GE RANGE- ELECTRIC

Model JBP73W0L3WW

Near Big Lake, MN 55309

Matt

Job Details: 06/22/2021

"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Installed new bake element and tested. Oven is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA03

Near Becker, MN 55308

Matt

Job Details: 06/22/2021

"Customer complaint is, POWERS UP ERROR CODE LC, PUMP IS RUNNING, CUST PULLED OUT UNIT FOUND NO OUTSIDE LEAKS. Inspected and tested dishwasher. Found the pan underneath was dry, but looked like there had been water in it. Ran dishwasher for a half hour and never saw it leak. Also there was a mouse nest underneath the dishwasher. Dishwasher is working great for me."

We serviced a

GE WASHER TOP LOAD

Model GTWN2800D1WW

Near Big Lake, MN 55309

Matt

Job Details: 06/22/2021

"Customer complaint is, LOUD AT SPIN CYCLE- THEN GETS LOUD LIKE A Bearing going out. Inspected and tested. Washer tub seal is leaking and its really loud when its spinning. Bearing has failed. Angie please submit for replacement helper."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Big Lake, MN 55309

Matt

Job Details: 06/22/2021

"Customer complaint is, FRIDGE KEEPS FREEZING UP INSIDE OF IT AND QUITS COOLING. Inspected and tested refrigerator. FF evaporator was frosted over perfectly. Everything tested good in service diagnostic mode. Found that the FF temperature was set at 33F. Set temperature to the recommended setting 37F. Refrigerator is working great for me."

We serviced a

GE WASHER TOP LOAD

Model WCRE6270D1CC

Near Plymouth, MN 55446

Seth

Job Details: 06/22/2021

I replaced the leaking gasket and cleaned the pressure hose. The washer is now fixed.

We serviced a

GE DISHWASHER

Model GDWF160V40SS

Near Minneapolis, MN 55441

Seth

Job Details: 06/22/2021

I replace the field circulation pump and found a leaking in Labelle. Replacing the valve and tested the dishwasher. Please mail the invoice to the customers home address.; used 1 WD15X10014 (VALVE) from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, MN 55426

Seth

Job Details: 06/22/2021

I replaced the failed bearing kit. The washer is now fixed.

We serviced a

MAYTAG DISHWASHER

Model MDB494SDM3

Near Long Lake, MN 55356

Seth

Job Details: 06/22/2021

Customers complaint with her dishwasher is there a is a film left on the dishes and inside the dishwasher. Upon arrival and inspection I found the customer does not have a working water softener. Her water was extremely hard and there was heavy depositing. The customer was not using rent it either. I gave her a sample of rinse aid and put it in the machine and adjusted the dispenser. I recommended she use a citric acid base cleaner monthly until she gets a working softener.

We serviced a

KENMORE WASHER TOP LOAD

Model 11092281100

Near Chaska, MN 55318

Paul

Job Details: 06/22/2021

"Complaint was unit only 2 times left 1-2 feet of water in tub. Tested the clutch no failure there, tested transmission no issue there. Replaced lid switch because housing was coming apart. Ultimately never saw it fail.."

We serviced a

KENMORE REFRIGERATOR

Model 40141003010

Near Victoria, MN 55386

Paul

Job Details: 06/22/2021

"Complaint was freezer warms up and then cools down. Dana please transfer to a sealed system tech with autho. ; O-emld tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GHDT168V00SS

Near Chanhassen, MN 55317

Paul

Job Details: 06/22/2021

"Complaint was unit making a noise, Unit functions as designed, small noise not covered. This dishwasher is a noisy model. Unit functions great."

We serviced a

KENMORE DRYER- GAS

Model 110.730121

Near Eden Prairie, MN 55347

Paul

Job Details: 06/22/2021

Installed new gas valve and tested. Plumber or vent guy damaged floor when pushing unit back in. See picture

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF2A

Near Eden Prairie, MN 55347

Paul

Job Details: 06/22/2021

Complaint was unit getting PF and wont go away cant start cycle Ordered parts. ; ordrd 1 5304496526 (UI) and 1 5304504782 (Main board)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model ATF6000FS2

Near Minneapolis, MN 55430

Nate

Job Details: 06/22/2021

Washer doesnt progress. Has two issues. One is that it needs a new drain pump. The other is that the bearing is starting to detach from tub. It cant drain any water. Impeller is broken. And tub has play tonight. Washer is no longer usable.

We serviced a

WHIRLPOOL DRYER- GAS

Model LG5651XMW0

Near Elk River, MN 55330

Matt

Job Details: 06/21/2021

"Customer complaint is, loud thumping sound. Inspected and tested dryer. Found the rollers have failed. Installed two new rollers and tested. Dryer sounds great now. Dryer is now fixed. ; used 1 349241T (ROLLER KIT) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH21F7HWJ

Near Elk River, MN 55330

Matt

Job Details: 06/21/2021

"Customer complaint is, ICE BUILD UP AND LEAKING. Inspected and found the evaporator drain was plugged causing the water to drain onto the floor of the freezer and freezing and leaking out the door. Defrosted drain and tested. Drain is draining great. Refrigerator is now fixed."

We serviced a

HOTPOINT WASHER TOP LOAD

Model HTWP1400F1WW

Near Elk River, MN 55330

Phillip

Job Details: 06/21/2021

I replaced the timer. Tested several times and it tested good.

We serviced a

AMANA RANGE- GAS

Model ARG7800SS

Near Maple Grove, MN 55369

Phillip

Job Details: 06/21/2021

The bake ignitor was weak and bad. I replaced the bake ignitor. The oven is heating up to 350 with no problems. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model RF220NCTASR

Near Minneapolis, MN 55409

Nate

Job Details: 06/21/2021

"Installed new left door."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF6A

Near Eagan, MN 55122

Phil

Job Details: 06/21/2021

The water has turned on by itself on 2 occassions. It appears there is a problem with the switch for the paddle getting corroded. There have been other instances of this happening on this model. It takes a 3/16' micro switch. The switch worked OK but needs to be checked out further. (by FW)

We serviced a

GE RANGE- GAS

Model CGS990SET2SS

Near Minneapolis, MN 55419

Nate

Job Details: 06/21/2021

Oven and lower oven gets to 250 and then it short saw it. Found a damaged deflector pan and bowed igniter. GE confirmed that is a common issue that causes this issue.. Coming back Friday or call the customer if I receive the parts sooner.; ordrd 1 WB13X25262 (Ignitor) and 1 WB63X25413 (Deflector) and 1 WB35X37972 (Deflector pan)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Minneapolis, MN 55422

Nate

Job Details: 06/21/2021

"Wash growls when it runs. Growling much louder than it should. I checked the drain pump and I checked everything else and the growling was coming from the circulation pump motor. I replaced it with a customer there, ran it, and it circulated much better and sounded much better. Ran it a second time and the customers husband and I heard a very quiet growl but he mentioned it was much quieter than it used to be. Everything is running great now.; used 1 w11084656 (MOTOR) from stock"

We serviced a

GE WASHER TOP LOAD

Model WCSR2090G8WW

Near Otsego, MN 55330

Matt

Job Details: 06/21/2021

"Customer complaint is, FILLED AND THEN DID NOTHING AND NOW IT WON'T TURN ON. Inspected and tested washer. Found the GFCI was tripped. Reset GFCI and tested washer. It filled, agitated, drained and spun out three times and was working great. Washer is operating normal for me."

We serviced a

GE REFRIGERATOR

Model PFE28RSHDSS

Near Plymouth, MN 55442

Seth

Job Details: 06/21/2021

Customers complaint with the fridge is that it leaks water. Upon arrival and inspection I found an excessive amount of water damage to the floor see pictures. The bottom tray was full of water and the defrost drain was blocked there was a large glob of an unknown substance in the valve. I cleaned out the valve and rear installed. The fridge evaporator drain in the freezer is now working as designed. please call and collect.

We serviced a

KITCHENAID WALL OVEN- ELECT

Model KEMC308KSS02

Near Maple Grove, MN 55311

Seth

Job Details: 06/21/2021

Customers complaint is the outer door glass broke when trying to tighten the handle. Upon arrival and inspection I found that the door glass is shattered. I re-ordered the correct piece of glass and came and installed. Are used mild removable thread locker on the four bolts that hold the handle to the glass just to keep it secure overtime. I tested by getting up to 300?F to insure that tempered glass would not shatter the first time through. The wall oven is now fixed; ordrd 1 W10401225 (Door glass)

We serviced a

KITCHENAID DRYER- GAS

Model 110.777851

Near Minneapolis, MN 55427

Nate

Job Details: 06/21/2021

"Not running. Found a broken belt. Replaced, vacuumed, oiled rollers and pully, runs great now.; used 1 341241 (BELT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6KR5JSB6

Near Minneapolis, MN 55406

Delton

Job Details: 06/21/2021

"Replaced defrost control board, tested and refrigerator is cooling and working good."

We serviced a

LG REFRIGERATOR

Model LTC20380ST/00

Near Minneapolis, MN 55423

Delton

Job Details: 06/21/2021

Tested ice maker and only fills 2-3 cubes worth. Checked water line and water line has low water pressure to the fridge. Water valve underneath sink would need to be replaced. Would need plumber to do that.

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Minneapolis, MN 55438

Delton

Job Details: 06/21/2021

"Customer says clothes are wet after spin cycle. Also washer stinks. I checked filter and only some hair. Ran test of towels and washer, fills, agitates, drain and spins. Washer is working good as Im here. About the smell, i informed customer of good practices (tub clean, leave door, disposal open) to clean out tub and musty smell that plague front load washer,Mechanically, washer is working good as Im here."

We serviced a

KENMORE WASHER FRONT LOA

Model 110.450814

Near Burnsville, MN 55306

Delton

Job Details: 06/21/2021

Washer fills in tub even when not in use. Must be bad water valve not fully closing. Ordering part and rescheduling.; ordrd 1 Wp8182862 (Water valve)

We serviced a

KENMORE DISHWASHER

Model 665.13259K113

Near Burnsville, MN 55337

Delton

Job Details: 06/21/2021

"Found that drain hose was clogged with debris and grease build up. Cleaned out hose, tested and dishwasher is draining and working good. Suggested to use finish dishwasher cleaner."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Burnsville, MN 55337

Delton

Job Details: 06/21/2021

Found that condenser fan motor is bad and making rattling sound when running. Ordering part and rescheduling.; ordrd 1 W11127829 (Condenser fan motor)

We serviced a

GE RANGE- ELECTRIC

Model PS978ST1SS

Near Minneapolis, MN 55446

Nate

Job Details: 06/21/2021

"We need to submit this for a second opinion. Cannot determine if it is a bad data wire that is failing or a bad user interface board, both, or additional items. I installed the new daughterboard but it still did not work. Upper and lower oven have issues coming on. Customer requested that a second opinion come out today, and they are flexible with the time. They are moving at the end of the week.; O-emld tckt , states that autho needed"

We serviced a

KENMORE WASHER TOP LOAD

Model 110.242923

Near Saint Michael, MN 55376

Matt

Job Details: 06/21/2021

"Customer complaint is, FILLS, WONT WASH. Inspected and tested washer. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4816FW2

Near Saint Michael, MN 55376

Matt

Job Details: 06/21/2021

"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door latch has failed. Quoted customer to install new latch. Customer approved repairs. Part on order. ; ordrd 1 W11307244 (Door latch)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR9245EZ1

Near Rogers, MN 55374

Phillip

Job Details: 06/21/2021

"The customers complaint is that it leaks from the bottom and it does not spin out bigger loads completely. Water is leaking from the tub seal into the brake and clutch. I quoted the customer for the brake, clutch and tub seal. I also found that the agitator dogs are worn down so its not agitating. ."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8000DW2

Near Rogers, MN 55374

Phillip

Job Details: 06/21/2021

The cold water valve is intermittently not filling with cold water. I was getting 120 volts to the colt valve solenoid but water was not coming in. I tapped on the cold solenoid and it started to fill with water. Ordering the water valve assembly. F8-e1 f9-e2 f2-e2 F2-e1; ordrd 1 W11220230 (Water valve)

We serviced a

AMANA WASHER TOP LOAD

Model NAV5800AWW

Near Rogers, MN 55374

Phillip

Job Details: 06/21/2021

The idler pulley is bad and tore up the belt bad. It needs the idler pulley and belt. WP27001006 belt WP40045001 idler pulley ; ordrd 1 WP40045001 (Idler pulley) and 1 WP27001006 (Belt)

We serviced a

GE DISHWASHER

Model CDT725SSF2SS

Near Saint Michael, MN 55376

Phillip

Job Details: 06/21/2021

I removed the sensor and it was obvious it was bad. I replaced the sensor and cleaned out the drain pump. It now heats in normal mode . The chopping sound is still there sometimes but I think it will pass.

We serviced a

SAMSUNG DRYER- GAS

Model DV42H5200GF/A3

Near Otsego, MN 55330

Phillip

Job Details: 06/21/2021

"When you press power nothing would happen, I removed the front panel and found the user interface was not clipped into the panel. I pushed it in and now its working ok. It still was a little touchy. I told the customer it can be the control panel (DC97-18106A ) or the user interface(#DC92-01607G ) The customer wanted to discuss it with his wife."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AF/A2

Near Otsego, MN 55330

Phillip

Job Details: 06/21/2021

The washer will lock on its own when the door is closed. When a cycle starts it will not pause if the start/paused is pushed. It will only turn off when power is pushed. I told the customer that it could be a user interface or a main control problem. The customer said he may just live with the issue.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED9550WW1

Near Minnetonka, MN 55345

Paul

Job Details: 06/21/2021

Complaint was unit not heating It was on air fluff. Unit is heating great now.

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXSS7

Near Minnetonka, MN 55345

Paul

Job Details: 06/21/2021

Complaint was unit has no water going in Float stuck. Issue fixed.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model GEW9250PW1

Near Minnetonka, MN 55345

Paul

Job Details: 06/21/2021

Complaint was no power on UI board. We have 240 to main board and 5vDC going to the UI So I ordered new UI; ordrd 1 WP8558755 (Interface board)

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Minneapolis, MN 55427

Paul

Job Details: 06/21/2021

Installed part issue fixed

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA02

Near Eden Prairie, MN 55347

Paul

Job Details: 06/21/2021

Complaint was unit not cooling Needs kit

We serviced a

MAYTAG DRYER- ELECTRIC

Model AEQ8700FS0

Near Eden Prairie, MN 55347

Paul

Job Details: 06/21/2021

Complaint was unit not heating ordered heater assembly. ; ordrd 1 131553900 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18PKXGW0

Near Minneapolis, MN 55412

Phil

Job Details: 06/21/2021

The unit has water dripping from the freezer into the fresh food section. The evap drain appears to be plugged. This one takes the 819043 kit. (by FW)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9564JQ0

Near Minneapolis, MN 55426

Phil

Job Details: 06/21/2021

The unit will fill with water but will not spin at all. I am pretty sure the lid switch is the issue. I can see that it is physically broken. Part number we stock - 3949247V

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Elk River, MN 55330

Phillip

Job Details: 06/21/2021

We serviced a

LG REFRIGERATOR

Model LMX25964ST/01

Near Minneapolis, MN 55422

Nate

Job Details: 06/21/2021

"Ice becomes a glob on bottom of ice bucket and dispenser cant dispense ice during summer. Temps are 6 in freezer and 17 in ice maker area. It makes ice great. They had temps set at 3 in freezer and 38 in fresh food. Recommend turning it down to 0 and 35. Found solinoid gets stuck for dispensing flap and flap stays open long, allowing warm air into Icemaker area. AHS doesnt cover dispenser,. Coming back 7/1 to repair. ; ordrd 1 6421JB2002P (Solinoid)"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS20KHWH00

Near Minneapolis, MN 55407

Phil

Job Details: 06/21/2021

The fresh food section is 50 degrees and the ice cream is liquid. This unit either has a sealed system issue or the compressor relay is failed. No ice on the evap cover. (by FW)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2844LF4

Near Chanhassen, MN 55317

Phil

Job Details: 06/21/2021

Fresh food is at 55 degrees and freezer is at 15 degrees. I did not hear the evap fan in the freezer running. The evap panel looked good. We stock the fan. Part number- 241509402 (by FW)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHS2

Near Big Lake, MN 55309

Matt

Job Details: 06/21/2021

"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. Customer requested service next Wednesday the 30.; ordrd 1 154844301 (Circulation pump)"

We serviced a

GE REFRIGERATOR

Model GSH25JSTASS

Near Elk River, MN 55330

Phil

Job Details: 06/21/2021

"The freezer and fresh food are warm. The freezer evap is completely iced up. We stock the board, heater, sensor, and fan for this model. (by FW)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QE6A

Near Minneapolis, MN 55430

Phil

Job Details: 06/21/2021

The fresh food handle is broken off and it leaks water when they use the dispenser. ordered a new handle. The waterline at the bottom of the door appears to be cracked. (by FW)

We serviced a

GE REFRIGERATOR

Model CFSP5RKBCSS

Near Champlin, MN 55316

Phil

Job Details: 06/21/2021

The freezer is at 11 degrees and fresh food is at 42 degrees. I suspect the unti may have a sealed systme issue. The evaps did not appear to be frosted over. (by FW)

We serviced a

GE DISHWASHER

Model GDF620HGJ2BB

Near Minneapolis, MN 55412

Seth

Job Details: 06/21/2021

"Replace the drain pump and the float switch. Attached to the dishwasher. Its now fixed; used 1 WD21X10519 (FLOAT SWITCH) from stock, pckd up 1 WD19X25187 (Drain pump)"

We serviced a

GE RANGE- GAS

Model JGB720BEJ1TS

Near Big Lake, MN 55309

Matt

Job Details: 06/21/2021

"Customer complaint is, 3 OF THE 5 BURNERS NOT WORKING, THEY JUST CLICK. Inspected and tested. Found that only the FR and middle burners are sparking and igniting. Disassembled cooktop and found lots of damage. Four of the five spark electrode wires has beem damaged . Part number WB18X26980. If they call and want us to proceed, can you order the the part and reschedule the return trip with the dishwasher."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Minneapolis, MN 55409

Nate

Job Details: 06/21/2021

Dishwasher sporadically does not circulate water. I was able to get it to circulate water out first but then partway through the cycle it stopped. In test mode it circulated water at first but then it would not circulate anymore. No voltage being sent to circulation pump. Ordered a new control board.; ordrd 1 W10906426 (Control board)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Minneapolis, MN 55422

Seth

Job Details: 06/21/2021

Customers new complaint with the dishwasher as that the soap part is not dissolving completely. Upon arrival an inspection I put it in the test mode found all major functions working minus the circulation pump. Part is on order.; ordrd 1 W11085683 (Sump and Circulation pump)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Minneapolis, MN 55442

Seth

Job Details: 06/21/2021

Customers complaint with the dishwasher is that its not draining and the start of counter buttons are inset not in place where they used to be. Upon arrival and inspection I found the drain pump and failed. I replaced it but found the UI functional. I tested all the buttons multiple times and was unable to get it to fail. Please check and see if they will cover the Y for cosmetic reasons.; used 1 WPW10348269 (DRAIN PUMP) from stock

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45H7000EW/A2

Near Minneapolis, MN 55409

Nate

Job Details: 06/18/2021

Dryer not heating. Replaced bad heater assembly (fuse was blown). Vacuumed out and oiled rollers. Runs great now. Told customer that vents need to be cleaned so that fuses dont blow again.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 110.229121

Near Minneapolis, MN 55417

Nate

Job Details: 06/18/2021

Washer not advancing. Replaced a bad lid switch and tightened screws on lid hinges. One screw was missing so I added a screw for reinforcement. Runs great now.; used 1 3949247V (LID SWITCH) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9250PW0

Near Minneapolis, MN 55416

Nate

Job Details: 06/18/2021

"Dryer pops-on gfci. I ran the dryer on another outlet for 30 minutes without issue. Ever 2-3 minutes when I run it on the outlet behind the dryer (gfci) it pops the outlet. Explained to customer its an electrical issue, that its not supposed to run on gfci, and it should be on its own dedicated circuit per the manufacturer. Currently it shares an outlet with washer.I also cleaned out vent from dryer which had some lint in it. Dryer itself runs great. 20 mph airflow and runs at 220 at its hottest."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSU

Near Minneapolis, MN 55427

Nate

Job Details: 06/18/2021

"Not making ice. Icemaker cycles great. Water line was frozen up though. I steamed the line, and it filled but overfilled. So I adjusted the time it was set to for filling, and now it fills well but doesnt overfill."

We serviced a

FISHER PAYKEL WASHER TOP LOAD

Model WL42T26DW1 - 96178B

Near Wayzata, MN 55391

Nate

Job Details: 06/18/2021

"Washer still leaking. Found water leaking pretty bad from the high efficiency detergent dispenser when it fills with water. The seal was totally broken down, I used the special red glue and ran it again and no leaks from that spot. The bigger issue though is I found that the tub is really rusted and it gets stuck in the uppermost position, so when water sprays in on the right side, it cant enter the tub and sprays down the outside on the right, leaking onto the floor. It needs a new tub assembly, bearing/drive shaft. Very rusty. ; O-emld tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/00

Near Maple Grove, MN 55369

Nate

Job Details: 06/18/2021

"Installed the new shelf with crisper cover. Little tab in center of it was broken, but customer was ok with me using some glue to secure the little middle divider that the shelf above it rests on. Works great now.; ordrng 1 ACQ89579411 (Shelf)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Maple Grove, MN 55369

Phillip

Job Details: 06/18/2021

"The dishwasher will fill with water but the wash motor just hummed. While it was humming I gave the motor one light tap with the back end of my screwdriver, the motor kicked in. I ran a diagnostic cycle and everything worked great. The heater came on and heated the water . I erased the error codes. I removed the filter and cleaned it, I advised the customer to clean it monthly and run a cleaner through it every once and a while. I also tested the water and found that its very hard. I told them to check the softener. 4-3 7-1"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Otsego, MN 55330

Phillip

Job Details: 06/18/2021

The motor relay is sticking. I tapped the relay to get it to open up. Ordering the main control board. ; ordrd 1 DC92-01596D (Main control board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1817PS2

Near Osseo, MN 55369

Nate

Job Details: 06/18/2021

Power outage and then fresh food heated up to 56 a couple days later. I found a ton of frost in freezer and the airflow was restricted due to ice buildup around where air flows to the fresh food. Probably from things melting during the power outage and then re freezing. Took back panel off. Steamed everything. Cooling down nicely now. Told customer 24 hours until its totally back to normal.