We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near St. Cloud, MN 56301
Seth
Job Details: 12/05/2022
Drum glides had failed. I replace them and tested. The drivers now fixed ; used 2 WP37001298DNS (GLIDE) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWW
Near Becker, MN 55308
Seth
Job Details: 12/05/2022
"Rack is hitting loose metal. The tub has fallen apart, it leaks and impedes lower rack usage. "
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Plymouth, MN 55446
Nate
Job Details: 12/05/2022
Giving F1 error. Diagnostics says to replace the main control board. Ordered *1* WPW10110641 from Sundberg. Coming back Friday to install. ; ordrd 1 WPW10110641 (Main control)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Eden Prairie, MN 55347
Adam
Job Details: 12/01/2022
Unit was spraying. Found unit would drain and fill but never would pump. Put unit in test mode and tried to get the motor to run but still wont. The motor is getting power just wont run.
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 12/01/2022
"Dented doors. Both doors are dented see pics please check with GE and have the panels,sent directly to the customer.; saved tckt"
We serviced a
FRIGIDAIRE RANGE
Model FGF368GSE
Near Rice, MN 56367
Seth
Job Details: 12/01/2022
Bad smell when using. Customers has been crafting and painting in the home I sent her some information about the VOCs. The range is working as designed.
We serviced a
KENMORE DISHWASHER
Model 6651584992
Near St. Cloud, MN 56303
Seth
Job Details: 12/01/2022
Water valve is leaking. Part is NLA. Dana please re-search and see if we can find a part. 3374621 Hard copper plumbing; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US
Near Saint Paul, MN 55102
Nate
Job Details: 12/01/2022
"Dishwasher is having multiple issues. E3 wash motor error, in test mode it wont circulate. Vane for waterwall is grinding, no obstructions. Motor for waterwall only works in reverse. Quoted bluebook for this repair of just waterwall components, and its expensive. Older Samsung dishwasher: "
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Saint Paul, MN 55106
Nate
Job Details: 12/01/2022
"Child crying in house, no answer though. Land lord says there was a miscommunication with tenant: Has to reschedule. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
LG REFRIGERATOR
Model LFC21776ST/06
Near Apple Valley, MN 55124
Delton
Job Details: 12/01/2022
"Replaced rail, tested and door opens and closes but appears that new part is slightly different and may need both sides of rail to line up. But door is sliding in and out and freezer door is opening up fully. Is working good as im here.If problem continues the other side rail will need to be ordered 5218JA1009E"
We serviced a
LG WASHER
Model WM3270CW
Near Saint Michael, MN 55376
Matt
Job Details: 12/01/2022
"Customer complaint is, NOT DRAINING, OE CODE. Inspected and tested. Found the drain pump has failed. Also the drum has some extra movement in it when its spinning and is really loud. The spider support/bearing is in the beginning stages of failing. Customer approved putting a drain pump in anyway and is going take their chances with the noise. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Phillip
Job Details: 12/01/2022
The customer complaint is water is pooling down at the bottom under crispers. I looked over the work that was done. The foam on the evap cover is saturated. The drain is frozen over again. I advised the customer the cover should be replaced. Today I replaced the fresh food evaporator cover. I put into defrost and verified the heater comes on. The defrost drain was not plugged. I pubescent the defrost sensor closer to the evaporator. There were a few cracks in the plastic liner. I put some silicone glue over the cracks. I cleaned up all the water in the bottom. I raised the front feet just a little so the door can close tight. That will also help the water drain faster. I made sure energy saver is off. Temps are set to 0 and 38. I replaced the water filter for the customer and reset the reminder.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IS25CFXTQ00
Near St. Cloud, MN 56304
Seth
Job Details: 12/01/2022
Icemaker continually vented water and would freeze up. Upon arrival and inspection I turn down the water source watched it cycled through one harvest cycle and saw no issues. The fridge is in a commercial environment and is being used heavily. I spoke with the contact and she authorized me to replace the icemaker. I replaced it and tested it. The refrigerator icemaker no longer leaks. Note this is a commercial environment no warranties labor or parts.; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
BOSCH DISHWASHER
Model SHX878ZD5N/01
Near St. Cloud, MN 56301
Seth
Job Details: 12/01/2022
E:15 error. I found water leaks due to an environmental issue. This dishwasher is not covered by the Bosch warranty.
We serviced a
KENMORE DRYER
Model 110.7094299
Near Minneapolis, MN 55437
Delton
Job Details: 12/01/2022
"Dryer board is bad and not keeping motor running.Dryness board 3976617; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER
Model DV328AEW/XAA
Near Avon, MN 56310
Seth
Job Details: 12/01/2022
"Failed idler and broken belt were found. I replaced them and tested the dryer. It is now fixed.; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
LG DRYER
Model DLGX3571V
Near Chaska, MN 55318
Adam
Job Details: 12/01/2022
Back heat duct had something melt to it. Customer wanted to make sure nothing was wrong with the dryer. Found the temps were normal and the vent out side was blowing over 20mph so great airflow. Looks like something must have gotten stuck on it and melted. Quoted customer to replace it. 5209EL1001E but she is going to try to clean it.
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Saint Paul, MN 55106
Nate
Job Details: 12/01/2022
"Nice and cold in freezer but warm in fresh food. Found the ff evaporator fan was dead. Replaced it, and only charged for part. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Rogers, MN 55374
Phillip
Job Details: 12/01/2022
Customer complaint was water is leaking from the front of the washer. I open the door and look at the gasket and right away I found a big rip in the bottom front of the door gasket.Today I replaced the door gasket boot. I made sure the light was in and the water tube. I put a zip tie around the water tube. I started the washer to test for leaks. I saw no leaks today.
We serviced a
GE WASHER
Model GTW685BSL1WS
Near Osseo, MN 55311
Phillip
Job Details: 12/01/2022
"This was a new issue not related to the part I replaced. The customer said it worked after I replaced the part then went on vacation. When they came back and tried it, it would not finish the spin cycle. All the water drained out it just would not spin. I put into a test mode and it does spin. The drain pump is also working good. The active fault said it was not draining all the water out. I removed the board and the pressure hose from the board. I blew hard into the pressure hose. I found the hose was blocked. I cleared the pressure hose and hooked it back up. I tried the spin again and now its working good. I did not charge the customer today. If it continues it will need a new hose. Please quote for the parts and labor to replace the hose. Pressure hose WH41X26995"
We serviced a
WHIRLPOOL WASHER
Model WFW9450WW00
Near Becker, MN 55308
Matt
Job Details: 12/01/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the filter was plugged solid. Cleaned out drain filter and tested. Washer is now draining and working great. Washer is now fixed."
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2 11
Near Saint Paul, MN 55104
Nate
Job Details: 12/01/2022
Not spinning out. Drains great. Found a bad bearing. Let Mark know it needs a new bearing assembly. Cost of repair is more than what the washer costs new.
We serviced a
GE REFRIGERATOR
Model GSE25GSHECSS
Near Dayton, MN 55327
Phillip
Job Details: 12/01/2022
The customer complaint was after the filter was replaced now water does not dispense from the door. I verified water is going to the fridge but water does not come out the filter head fast. I quoted the customer for the filter head assembly. I replaced the water filter head assembly. The water is working good now.
We serviced a
WHIRLPOOL DRYER
Model WED9450WW1
Near Becker, MN 55308
Matt
Job Details: 12/01/2022
"Customer complaint is, NOT DRYING. Inspected and tested. Bulkhead is packed full of lint. Dryer heat got up to 270F before it shut off. Airflow on outside of house is only 11mph and back of dryer is 26mph. The vent is really long and needs to be cleaned. Cleaned out bulkhead and dryer vent. Tested and dryer is heating great and cycling between 215F and 135F and airflow on outside of house is now 26mph. Dryer is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Big Lake, MN 55309
Matt
Job Details: 12/01/2022
"Customer complaint is, Too hot// No temp control. Inspected and tested. I heated a glass of water 4 different times and it was heating normal. Microwave is testing good."
We serviced a
LG WASHER STACKED++
Model WM3170CW
Near Minneapolis, MN 55413
Nate
Job Details: 12/01/2022
"Not spinning. Found a bad hall sensor. Replaced, no LE error now. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Minneapolis, MN 55443
Nate
Job Details: 12/01/2022
Replaced internal drain between tub and drain pump. No leaks now.
We serviced a
LG WASHER
Model WM06242HW
Near Eden Prairie, MN 55347
Adam
Job Details: 12/01/2022
Unit is leaking even without running. Removed the top of washer and noticed the hot water valve was leaking also the cold water valve had hard water residue like it was leaking or about to. Changed out both valves now unit is working properly with out any leaks; used 1 5220fr2006hDNS (HOT VALVE) from stock
We serviced a
KENMORE DRYER
Model 79680272900
Near Eden Prairie, MN 55346
Adam
Job Details: 12/01/2022
Installed parts from last diagnosis then reassembled unit and tested. Unit is working great.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Eden Prairie, MN 55346
Adam
Job Details: 12/01/2022
Customers complaint unit will say door is open and the mechanism is laying inside. Found that the lidlock was busted and hanging. Also the lid lock bezel was damaged which helps holds it. Quoted customer for lid lock and bezel. Customer agreed to repair and rescheduled customer. ; ordrng 1 W11394572 (LID LATCH ASSY) and 1 W11394572 (Lid bezel)
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Champlin, MN 55316
Nate
Job Details: 12/01/2022
Drain pump is broken. Ordered new one. 203885. Sundberg. Coming back next week to install. ; ordrd 1 203885 (Drain pump)
We serviced a
ZLINE++ REFRIGERATOR
Model RFMW36
Near Minneapolis, MN 55419
Delton
Job Details: 12/01/2022
Found that the waterline was kinked behind refrigerator. I pulled out fridge and aligned hose and water is now coming out of dispenser and is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Champlin, MN 55316
Nate
Job Details: 12/01/2022
"Fridge has been running louder than normal. I put the unit into defrost and defrost works. But frost building up in freezer, the evaporator fan runs loud. And sometimes during the day even louder. Told customer that warranty doesnt cover sounds but this fan sounds sick. And its not circulating the air well. Ordered a new evaporator fan. Coming back Monday to install. ; ordrd 1 W11224591 (Fan freezer motor)"
We serviced a
SAMSUNG DRYER
Model DV45H6300GG/A301
Near Minneapolis, MN 55417
Delton
Job Details: 12/01/2022
"Found that there is power going to the board but then no response to user interface when pushing power, does nothing. No power to UI so the control board is bad but it is possible that the UI board is bad and wont know until new control board is installed. I informed customer of this and they will think about it and call back if they want to proceed. Both parts estimate is $862.21. If just control board $570.81 (see picture)Control board DC92-00669Y; UI DC92-01607B"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT13GRHW1
Near Saint Paul, MN 55104
Delton
Job Details: 12/01/2022
"Replaced evaporator motor, tested and fan is now running and moving air down to refrigerator. Refrigerator is cooling and working good."
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Otsego, MN 55330
Phillip
Job Details: 12/01/2022
"Customer complaint was water dispenser slow from the door, it does not make ice and water was leaking from the back from the icemaker fill tube. I disconnected the water supply and verified the pressure is good. The pressure coming out the filter head is very slow. The filter is brand new and the customer tried a bypass but its still slow. With the customer permission, I bypassed the filter assembly. The water pressure is much better now. it took a while but the ice maker finally filled with water . I found no water leaking from the back. If they call back it will need a ice maker. WR30X10093. I quoted blue book. I will subtract 80.90 from ice maker price if they end up needing a ice maker."
We serviced a
WHIRLPOOL RANGE
Model WEE760H0DS0
Near Otsego, MN 55330
Phillip
Job Details: 12/01/2022
The customer complaint was oven does not bake and get up to temperature. I removed the bottom bake cover and found the bake element is broken. I called the customer and gave a quote. I replaced the bake element and preheated the oven to 350.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DTI7
Near Minneapolis, MN 55426
Adam
Job Details: 12/01/2022
Unit isnt draining. Last time I was here we replaced the seal because it was breaking apart. Unit was draining properly before I left and now isnt. Looks like the drain hose is plugged ordering drain hose and motor just incase. My guess little pieces of the seal has built up. The drain hoses are so small on these units. Ordered 510852 hose and motor; schdld next appmnt for 12/6 TUE PM
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 12/01/2022
"Customer complaint is the dishwasher went dead, and water is leaking. I connected the diagnostic tool and it said the board was tripped. I found the grommets around the heating element are deteriorating and water is leaking from the diverter tube. I gave the customer a quote for the heater and the diverter. Im ordering both parts from Sundberg. Diverter WD19X25278Heater WD05X23763; ordrd 1 WD19X25278 (MOTOR/PUMP ASSM) and 1 WD05X23763 (HEATING ELEMENT)"
We serviced a
KENMORE RANGE
Model 790.471094
Near Saint Paul, MN 55102
Delton
Job Details: 12/01/2022
"Found that terminal block was shorted along with power cord. Customer approved estimate. Replaced terminal block and power cord, tested and oven turns on and is heating and working good.; used 1 5304409888DNS (CORD BLOCK), and 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2335TF3
Near Big Lake, MN 55309
Matt
Job Details: 12/01/2022
"Customer complaint is, FRIDGE FOODS ARE FREEZING & ICE DISP TOO FAST. Customer said some items in the back in the drawers are freezing. This is a new refrigerator to the customer, and its pretty full. Inspected and tested. FF compartment temperature was 36F and freezer was -1. The damper and thermistors test good. Refrigerator is testing normal. I advised customer on proper loading and making sure its not overfilled because that can cause things to freeze. The ice is dispensing normal, I cant slow it down."
We serviced a
KENMORE REFRIGERATOR
Model 79572063112
Near Rogers, MN 55374
Adam
Job Details: 12/01/2022
Customers complaint is unit is continuously giving out ice so they removed the paddle. Installed new paddle lever and tested multiple time. Its working great. Used ABH74279601.
We serviced a
WHIRLPOOL DRYER
Model WGD8200YW1
Near Dayton, MN 55327
Adam
Job Details: 11/30/2022
Unit was making a squeaky noise then went to a louder noise. Disassembled unit and found the idler had fallen apart.Tested unit and works great. Idler 279640 ; used 1 279640 (IDLER PULLEY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EESB0
Near Minneapolis, MN 55444
Matt
Job Details: 11/30/2022
"Customer complaint is, NO COOL. Inspected and tested. Fans are running, but the compressor relay was just clicking. Installed new compressor relay and tested. Compressor came on and started cooling. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Mounds View, MN 55112
Matt
Job Details: 11/30/2022
"Customer complaint is, WASHER UNDERNEATH THE TOP DEVELOPING RUSTING AREA/RUSTING AREA ARE CREEPING UP. Inspected and found the washer top is rusting and paint is peeling off. Also the glass on the lid is coming apart from the frame. ; saved tckt"
We serviced a
DACOR++ RANGE
Model R5D305
Near Minneapolis, MN 55410
Nate
Job Details: 11/30/2022
"It was off. Turned off power to it and turned power back on and now it works great. They said it shut off after they had been doing a bunch of cooking on thanksgiving. Turkey and stuff. Theres a 1.5 inch hole in front of panel, heat is entering the control panel cavity via the hole. DW looked up the part to replace the panel, but its NLA. They will use as is."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHB00
Near Long Lake, MN 55356
Phillip
Job Details: 11/30/2022
"Customer said about a week later the fresh food section start warming up. The customer remove the panel and found the evaporator was frosted over again. I test the temp sensor, it did test ok but I replaced it anyways. The heater is testing good every time. I put it into defrost mode and the heater was drawing 3.6 amps. In the fault mode the light indicating 9 was on. According to the tech sheet that is a faulty defrost sensor. I do get 5 volts dc to the sensor. If the issue continues it has to be a main wire issue in the cabinet and its not repairable."
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Osseo, MN 55311
Phillip
Job Details: 11/30/2022
The customer complaint was the dishwasher display is dead. I hooked up the Newfi tool. The tool has power but it wont connect to the app. When this happens it means a issue with the user interface. Today I replaced the use interface control. The dishwasher is working good now.
We serviced a
GE DISHWASHER
Model GDF630PSM0SS
Near Blaine, MN 55449
Matt
Job Details: 11/30/2022
"Customer complaint is, WONT DRAIN & THE MOTOR NOT WORKING PROPERLY. Inspected and tested. Somebody else has worked on this dishwasher and its in rough shape. Theres connecters that arent even plugged in. The heating element bushings are almost gone, the middle rack is falling off, the top silverware rack is bent and hitting the top spray arm. The boards arent communicating properly and the display will just go dead. When it is staying on, the board is not turning on the pumps. This dishwasher would almost need to be completely rebuilt to fix. This dishwasher is not worth fixing and needs to be junked. ; saved tckt"
We serviced a
KENMORE DRYER
Model 110.977277
Near Otsego, MN 55330
Phillip
Job Details: 11/30/2022
The customer complaint was the dryer would not heat for long. The customer cleaned the blower housing and made sure it vents. I ran the dryer for a while and found the gas coils not cycling the valve open.I replaced the gas coils. Its cycling good now. ; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock
We serviced a
LG WASHER
Model WT7305CW
Near Bloomington, MN 55425
Nate
Job Details: 11/30/2022
Not turning on. Found the spring for the start button was compressed. I adjusted it and now the touchpad responds great. Works great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Ramsey, MN 55303
Matt
Job Details: 11/30/2022
"Customer complaint is, ICEMAKER / DISPENSER ISSUESICE MAKER IS DRIPPING INTO ICE BIN & CREATING AN ICE BLOCK. Inspected and tested. Found the ice maker was cracked and leaking. Installed new ice maker and tested. Ice maker cycled and filled with water and no more leaking. Ice maker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9550WR2
Near Eagan, MN 55122
Delton
Job Details: 11/30/2022
Found that idler wheel is squealing loudly. Also customer said that sometimes dryer wont turn on when pushing power. I checked wires and all is secure. Dryer turned on and all buttons are working as im here. Customer approved estimate to replaced idler wheel. Tested and dryer now runs quiet and is cycling heat good.; used 1 279640 (ROLLER) from stock
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Medina, MN 55340
Adam
Job Details: 11/30/2022
Unit wouldnt heat was customer complaint. Removed beep hole to watch the igniter. The igniter never lit. Tested igniter and tested good. Removed the back cover and found the high limit thermostat burnt out. 279769. Quoted then replaced thermostat and reassembled unit. Tested and unit is working properly. Installed 279769 from trucks stock; used 1 279769 (THERMOSTAT 2 WIRE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSBL00
Near Mendota Heights, MN 55120
Nate
Job Details: 11/30/2022
"Leaking from valve, and two sections of waterline. Replaced one jon guest fitting and some short sections of waterline. Also needs valve. ; used 1 Fitting3 (1/4' JG CONNECTOR) from stock, ordrd 1 W10822681 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Plymouth, MN 55447
Adam
Job Details: 11/30/2022
Customers complaint is unit not drying well on plastic cups and plates. Customer said unit does dry ceramic and glass kitchen wear. Put unit and test mode. Tested unit multiple times. Heater and fans working properly. Also no error codes. Informed customer that unit is working properly. These units with the plastic tub dont do a great job drying. Gave customer some pointers on how to make it dry more efficiently
We serviced a
LG DISHWASHER
Model LET7774ST
Near Burnsville, MN 55337
Delton
Job Details: 11/30/2022
"Replaced drain pump, tested and dishwasher now drains fully and no more errors. Dishwasher is working good."
We serviced a
ELECTROLUX DRYER
Model EFME627UIW0
Near Wayzata, MN 55391
Adam
Job Details: 11/30/2022
Dryer was leaking water from inside from the steamer. Found that even when the unit was unplugged the steamer was still spraying water. The water valve had failed on the dryer. Customer doesnt use the steam feature so they were ok with just unhooking it. So unhooked the hose for the dryer and just used the one use for the washer. Tested both units for leaks Everything is working great
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX7
Near Roseville, MN 55113
Nate
Job Details: 11/30/2022
"Dishwasher not draining. Sucked all the water out. Some major restrictions. I unlooped the drain lines and sucked more water through. Made sure the drain line isnt pinched behind drawers. Got debris out, drains great now. For both drawers."
We serviced a
GE DISHWASHER
Model GDT665SMN0ES
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, STARTS DRAINS WATER AND THEN TURNS OFF. Inspected and tested. Found a seed in the air gap on the counter. Removed seed and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFD
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, ERROR CAME BACK WHILE BAKING, F050. Inspected and tested. I cant get the range to error out while Im testing. Wiring and switches all test good. Tech sheet says to replace the power board and door switch. Installed new power board and door switch. If error comes back the last thing to replace would be the door lock motor, part number 5304528973."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Otsego, MN 55330
Phillip
Job Details: 11/30/2022
Complaint is the dishwasher will not wash and gave fault code. The fail was for not draining but it drains fine. After it fills the wash motor just hums.TodY I replaced the wash pump motor. I could see inside of it . The mesh filter came loose and was jammed up inside. The dishwasher is working good.
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Elk River, MN 55330
Matt
Job Details: 11/30/2022
"Customer complaint is, PRESS START BUT WONT START, IT SENSES THEN LID UNLOCKS. Inspected and tested. Customer had water shut off. Turned water on and ran washer through diagnostics and everything was working, but in a spin its really loud. The gearcase is failing. Customer is just going to use as is for now and will probably replace it."
We serviced a
MAYTAG DRYER
Model MADC200XW0
Near Farmington, MN 55024
Delton
Job Details: 11/30/2022
"After 2 cycles motor gets too hot and shuts off and wont start again until it cools off. Appears to be bad new motor i replaced last time. I replaced motor, ran test and dryer is running and working good as im here. Dryer is venting outside good.; used 1 279827 (MOTOR) from stock"
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Elk River, MN 55330
Phillip
Job Details: 11/30/2022
"The customer complaint was the ice door flap is stuck open. I took the dispenser apart. I found the bracket that bolts the left side of the door flat arm is loose. The mounting stem on the left door is broken. The only repair would be to replace the whole left door.The door is ADD73996015.The labor code was L14; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5820SW0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 11/30/2022
Customers complaint unit wasnt always spinning out clothing. Put unit in a spin and noticed it going slower then normal and when I stopped the unit It stopped really quick. Looks like the clutch is going out so the brakes are slowing down the unit. My truck stock part was missing the correct spring. Ordered part and rescheduled. W10820043; ordrng 1 W10820043 (CLUTCH & BRAKE/DRIVE ASSM)
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGEW3065KFB
Near Chaska, MN 55318
Adam
Job Details: 11/30/2022
Installed hidden bake element from last diagnosis once out can definitely tell it was burnt out. Installed new one reinstalled oven. Tested and now unit is working properly. Set clock and now back to normal. Installed 318601604 bake element
We serviced a
LG DRYER
Model DLEC888W
Near Minneapolis, MN 55414
Nate
Job Details: 11/30/2022
"Not running. Motor is seized up, and blower wheel and impeller are damaged. N15 labor. 4681EL1009C , MER48344501 MER48344701 Coming back to install. ?; ordrd 1 4681EL1009C (Motor) and 1 MER48344501 (Blower wheel) and 1 MER48344701 (Motor blower impeller)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826LS2
Near Rosemount, MN 55068
Delton
Job Details: 11/30/2022
"Found that defrost timer is bad and not advancing. Replaced defrost timer and defrosted evaporator, tested and heater comes on and refrigerator is cooling and working good.; used 1 UET120 (UNIV DEFROST TIMER) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H6300GG/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 11/30/2022
The customer complaint was the dryer is making a squeak noise. I pulled the drum out and found the front rollers were not turning and one had flat spots. I gave the customer a quote for the repair. I replaced the 2 front rollers and oiled the back 2 and the idler. The dryer sounds good. ; used 2 4581EL2002H (DRUM ROLLERS (2)) from stock
We serviced a
SAMSUNG WASHER
Model WF219ANW/XAA 01
Near Chaska, MN 55318
Adam
Job Details: 11/30/2022
"Unit was giving a NF code. Customer said she could put unit on sanitize and would work fine. NF CODE is a water pressure issue and not filling. Removed hose and checked the water pressure. Both lines have goood pressure also checked the valve screens to make sure they were clear. Put unit in test mode and found the cold water would just trickle and hot would fill fast. Ordering water valve and rescheduled customer for repair DC62-30312J ; ordrng 1 DC62-30312J (VALVE, COLD)"
We serviced a
KITCHENAID DISHWASHER
Model kdtm354dss4
Near Saint Michael, MN 55376
Phillip
Job Details: 11/30/2022
The customer complaint is the dishwasher will fill but not wash the dishes. I started the dishwasher and it filled with water. When the pump motor kicked in it just hums. I tried to get the motor going by tapping on it. It still humming. It needs a new wash pump motor. Today I replaced the wash pump motor. I ran the dishwasher and now its working good. I put in and out of diagnostics to reset the control.
We serviced a
KENMORE WALL OVEN++
Model 79048903000
Near Rosemount, MN 55068
Delton
Job Details: 11/30/2022
Found that wave guide has hold in it causing sparking and smoking. Part number for reference is 5304461165 mica board. Please look into and give customer estimate and eta. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL0
Near Eagan, MN 55122
Delton
Job Details: 11/30/2022
Found that drain pump was clogged with handkerchief and debris and causing slow drain error. Cleaned out drain trap and washer is draining fully. Customer also said that it leaks water into tub even when washer is not in use. Water valve is bad and not fully closing. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 WP8181694 (Water valve)
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Minneapolis, MN 55418
Nate
Job Details: 11/30/2022
"Needs new rear bearing kit, used the one we have on truck stock and the dryer doesnt squeal anymore. If it squeaks in the future, we would need to order the front bearing kit. The one we have on truck stock isnt the one this uses. Different sizes. ; used 1 WE25M40DNS (REAR BEARING KIT) from stock"
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522BRXU
Near Minneapolis, MN 55412
Nate
Job Details: 11/30/2022
"Defrost heater isnt coming on, causing the freezer to be cold but fresh food section stays warm. Fans run. Heater ohms out at 40 ohms. I put in test mode and heater doesnt come on in forced defrost. Quoted customer for new main PCB and evaporator sensor. Parts Sensor 855203p and 851578p board. DW could you order these and schedule a return call?; saved tckt"
We serviced a
MAYTAG DRYER
Model MEDB855DW0
Near Clear Lake, MN 55319
Seth
Job Details: 11/30/2022
"Squeals, I replaced the dryer repair kit and cleaned the cavity. It is now fixed. I watched cycling temperatures in the machine exceeded 260? when hooked up to the vent. The dryer duct is blocked I warned the customer a potential pitfalls and hazards with us they said they will take care of the doctor before using the machine.; used 1 4392067 (), and 1 349241T () from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23F5AW1
Near St. Cloud, MN 56303
Seth
Job Details: 11/30/2022
The customers concern was the fridge is freezing items up on the top shelf by the air valve. Upon arrival in inspection I found the air valve was working properly so I put it into a forest defrost and cleared evaporator of moisture. I watch the evaporator with the door open for 20 minutes and completed a sealed system test. Evaporator only frosted up 1/4 of the evaporator the rest was bare metal. This refrigerator has a failing sales system and its running long amount of time to keep up with the temperature demands. I notified the customer and they will make plans accordingly.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Burnsville, MN 55337
Delton
Job Details: 11/28/2022
Found that the dishwasher had power but not powering on. There is a service bulletin to disconnect power several times and it will power on and do software update. I updated software and ran test and dishwasher is running and working good.If problem continues need to order control board WD21x24901
We serviced a
WHIRLPOOL DISHWASHER
Model DU9000XR5
Near Burnsville, MN 55306
Delton
Job Details: 11/28/2022
Leaking from soap dispenser area and rusted the actuator and leaks onto floorActuator 300109; seal 300104; lever 300119; saved tckt
We serviced a
GE DISHWASHER
Model GDT665SGN0WW
Near Minneapolis, MN 55403
Nate
Job Details: 11/28/2022
Replaced leaking sump motor assembly. Runs great now with no leaks.
We serviced a
LG RANGE
Model LRE3193BM/00
Near Elk River, MN 55330
Matt
Job Details: 11/28/2022
"Customer complaint is, BURNER IS DISCOLORED, OVEN DOOR WATER IS BETWEEN THE GLASS- CUST WASHED WITH RAG NOW WTR STUCK IN IT. Inspected and tested. This is a glass top and the front left burner has some discoloration, but looks pretty normal to me for a cooktop that gets used regularly. Customer got some liquid inside the door between the glass. I took apart the door and the customer wiped it clean. ; saved tckt"
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5000EW/A3
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/28/2022
Customer complaint is when they start the dryer. The motor does homes. If I moved the drum by hand the drum does spin. The motor is weak and will need to be replaced. Today I replaced the motor. I hooked it back up and pushed it back in the closet. I ran the dryer and now it sounds good. It was heating good too.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Waite Park, MN 56387
Seth
Job Details: 11/28/2022
"Broken upper rack. Failed adjusters, parts on order.; ordrd 1 W10712395 (Adjuster kit)"
We serviced a
BOSCH WASHER FRONT LOA
Model n/a
Near Plymouth, MN 55447
Phillip
Job Details: 11/28/2022
Customer complaint was the bottom of the gasket was ripped so water was leaking out from the door. I verified and then replaced the door gasket. I filled it all the way up and there is no leaks.
We serviced a
LG DISHWASHER
Model LET7774ST
Near Burnsville, MN 55337
Delton
Job Details: 11/28/2022
Found that drain pump is weak and motor wont ramp up and just humps. Customer approved estimate. Ordering part and rescheduling ; ordrd 1 Abq73503004 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Burnsville, MN 55306
Delton
Job Details: 11/28/2022
"Ice maker had broken tab. Took tab off ice maker assmebly and ice maker is now secure, ran test and it cycles and fills. Also replaced ice maker LED light board and now both lights in freezer and refrigerator now turn on and are working good.Refrigerator is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Plymouth, MN 55447
Phillip
Job Details: 11/28/2022
The customer complaint was frost is forming around the freezer door and basket. I noticed the top of the freezer door was not sealing tight. I removed the freezer door and reinstalled making sure it was all installed correctly. I heated up the gasket and pushed on the freezer door. I raised the front leveling legs so the unit leans back and gravity helps to keep the door sealed tight. I did follow the steps per the service pointer. The service kit that is recommended is actually for frost on the ice maker compartment and the back wall. That kit probably wouldnt fix the frost in the freezer issue. It may need a gasket or bottom door bin. Im hoping what I did today helps. I advised the customer this can be a pain to trouble shoot.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Plymouth, MN 55446
Phillip
Job Details: 11/28/2022
The customer complaint was the refrigerator temperature started to go up slowly. When I arrived the customer had the refrigerator shut off. He turned the refrigerator back on and it started cool. The compressor is running but its not cooling down. I removed the rear panel and found just a little frost in the evaporator. I waited a while and no frost a accumulated on the evaporator. It has a sealed system leak. I also found the bottom under the evaporator rusting and the door gasket is ripped. The customer will reach out to Frigidaire.
We serviced a
WHIRLPOOL DRYER
Model DBXR463EG6WW
Near Minneapolis, MN 55406
Nate
Job Details: 11/28/2022
"Start button broke off. The start assembly actually broke off from the control panel. Quoted BB for a new onE. Also quoted to install a new arcade switch. Installed arcade switch. Runs great now. ; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"
We serviced a
MAYTAG DRYER
Model MEDX550XW0
Near Waite Park, MN 56387
Seth
Job Details: 11/28/2022
Dryer had good heat but the dryer duct was blocked that come out the roof. She will have it cleaned. No repairs possible.
We serviced a
AMANA RANGE
Model ART6510WW
Near St. Cloud, MN 56301
Seth
Job Details: 11/28/2022
Failed broil element. Broiling does not work.
We serviced a
AMANA WASHER
Model NAV3330EWW
Near St. Cloud, MN 56304
Seth
Job Details: 11/28/2022
I replaced the timer and tested it. Its now fixed.
We serviced a
LG REFRIGERATOR
Model LDC22720SW/03
Near Burnsville, MN 55337
Delton
Job Details: 11/28/2022
Found that evaporator fan is making noise and if it fails could be causing the frost build up on evaporator cover. Ran diagnostics and defrost heater comes on and all other functions are working. Ordering evap fan assmebly and evaporator cover (old one has a crack in it); ordrd 1 3531JJ1004r (Evaporator cover) and 1 4811jj2002h (Evaporator fan motor assembly)
We serviced a
GE RANGE
Model JB735DP2WW
Near St. Cloud, MN 56303
Seth
Job Details: 11/28/2022
"Unit was on when the display was off. I was able to see you with the Smart HQ device did this machine stayed on even though the customer said it was off and it shut off after 12 hours automatically. Please order WB27X41351, and schedule return.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS23R4CQ0
Near St. Cloud, MN 56303
Seth
Job Details: 11/28/2022
The customers concern was it sounded like the compressor wanted to start but it wouldnt start every once again. Upon arrival and inspection I plug the fridge in and heard exactly that the compressor would try to start but it would not kick off. I hooked up a hard start device to test and compressor did kick off but has a slight noise. I spoke with the customer and he has decided to move ahead and install a hard start device understanding that this is a Band-Aid solution for him. The fridge began cooling instantly and I watched temperature dropped 10?F in under 20 minutes. The refrigerator is now cooling. ; used 1 URCO410 (START KIT) from stock
We serviced a
GE REFRIGERATOR
Model PDS22SISBRSS
Near Minneapolis, MN 55426
Adam
Job Details: 11/28/2022
Unit wasnt cooling. Found that everything seamed to be working properly. Fans were running. Lights are on. Controls work. Pulled unit out and found that the compressor isnt running. Found when I tested the compressor it was good. I found the control board had failed which is common on this model. Replaced the control board and compressor started right up again. Let unit run for about 15 minutes and could feel it start cooling. Installed WR55X10942 from truck stock; used 1 WR55X10942 (CONTROL BOARD - MAIN) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near Minneapolis, MN 55423
Delton
Job Details: 11/28/2022
Found that the power is going to main board but then no 5v standby power. Bad main board. Part does not show in stock. Pleae check for parts availably and call customer with ETA and estimate.Control board DD82-01337B; saved tckt
We serviced a
MAYTAG DRYER
Model MDG9700AWM
Near Saint Paul, MN 55116
Nate
Job Details: 11/28/2022
"Dryer has been running loud and smelling like gas, clothes have been damp when done. Crawled under their porch and checked air flow of dryer after I climbed behind washer and reconnected the dryer vent. 5 mph at best. I did a dryer vent cleaning after that and now its 12 mph. Vent runs down into the basement, across, and then up through a crawl space. There is a quiet humming from motor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Blaine, MN 55449
Matt
Job Details: 11/28/2022
"Customer complaint is, THE CENTER BAR LATCH IS COMING OFF. Inspected and tested. Found the door mullion is falling off because the top bracket is broken. The only way to fix it is to replace the door because the bracket is part of the door. Also both right and left door gaskets have a hole in them. Needs a new right hand door and both FF door gaskets. Installed new right FF door and both gaskets. Refrigerator is now fixed."