We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Rogers, MN 55374
Seth
Job Details:
06/23/2021
"Customers complaint is the washer no longer completes cycles and cannot get it to run. Upon arrival and inspection customer noted the following errors and I found them also stored in the ACUs memory. F3E1 - water level error, F6E3 - communication error UI to ACU. I ran unit through automated diagnostic test loud and clear the errors. There is noise in the drive train as well as having the communication errors. I saw a heavy buildup of suds in the tub which may answer the F3E1 error. ."
We serviced a
GE DISHWASHER
Model GDF520PSJ4SS
Near Otsego, MN 55330
Matt
Job Details:
06/22/2021
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the air gap assembly thats mounted on the sink was plugged. . Cleaned out air gap assembly and tested dishwasher. Dishwasher is draining great now. Ran dishwasher through service diagnostic mode and everything was working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Hopkins, MN 55343
Phil
Job Details:
06/22/2021
The dryer does not start. The tab on the door switch is broken off. Truck stock part - WP3406107
We serviced a
LG WASHER TOP LOAD
Model WT7300CV/01
Near Rogers, MN 55374
Phillip
Job Details:
06/22/2021
LG emailed the customer the le error for long fill. I removed the hoses and cleaned both screens. The cold valve screen was pretty dirty. It is filling good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details:
06/22/2021
The fresh food ice maker is iced up and would need the ice maker update kit. The customer said they had to keep on defrosting the freezer icemaker fill tube. I was getting voltage to the ice maker fill tube. The tube did home out correctly but the foam is saturated with moisture and that causes it to freeze up regardless of the heater coming on or not. I gave the customer a quote for the icemaker upgrade kit and for the fill tube. If they did just the field tube heater .
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, MN 55122
Delton
Job Details:
06/22/2021
"Refrigerator not cooling at all, room temperature. Found that compressor and condenser fan are not running, not getting power to compressor. Found that control board is bad and not sending power.Control board part is discontinued NLApart: 2313172; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.977317
Near Plymouth, MN 55446
Nate
Job Details:
06/22/2021
"Dryer its not drying clothes. Was only getting to 160? and it would turn off partway through due to the airflow restriction. Airflow was only 11 mph outside. Cleaned out the vent because it was very short and after cleaning it out airflow was 19 miles an hour and the temperature consistently ran around 230?. I ran it through a timed dry 23 minutes cycle and it did not shut off. Dryer runs great now. Cleaned all the lint out of the dryer, there was quite a bit of lint that had built up over the years."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.228821
Near Minneapolis, MN 55437
Delton
Job Details:
06/22/2021
"Found that clutch is worn and not spinning clothes. Customer approved estimate. Replaced clutch, tested and washer now spins out clothes and is workin good.; used 1 285785 (CLUTCH) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.162644
Near Minneapolis, MN 55423
Delton
Job Details:
06/22/2021
Dishes no getting clean. Found that motor is leaking and runs loud. Bearing are bad on motor. ; ordrd 1 W10782773 (Sump motor assembly)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.461033
Near Rogers, MN 55374
Phillip
Job Details:
06/22/2021
The right door hinge is broken. Need to replace both hinges a5303310828. I was unable to find the door hinges in stock anywhere.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ7533JQ0
Near Osseo, MN 55311
Phil
Job Details:
06/22/2021
The washer is not washing clothes. The agitator dogs are failed and need to be replaced. Part number is 80040. (by FW)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, MN 55417
Delton
Job Details:
06/22/2021
Found that tub seal is bad and caused bearings to corrode and is loud. Customer declined repair and will look at replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GKXFW01
Near Eagan, MN 55121
Delton
Job Details:
06/22/2021
"Found that evaporator drain is frozen over. Defrosted drain tube and added heat probe, tested and now drains and no longer leaks into fridge. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/00
Near Eagan, MN 55123
Delton
Job Details:
06/22/2021
"Replaced bake element, tested and oven is heating and working good."
We serviced a
MAYTAG DRYER- GAS
Model MGDE500WV2
Near Eagan, MN 55123
Delton
Job Details:
06/22/2021
"Dryer is short cycling. Disconnected dryer vent, tested and dryer cycles heat correctly at right temperatures. I attach vent and heat only on for 15 seconds and shut off.Vent is clogged and will need to be cleaned. Dryer itself is heating and working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229221
Near Eagan, MN 55123
Delton
Job Details:
06/22/2021
Found that not spinning and making grinding sound. Found that inner tub broke and dragged inner tub and scrapped plastic outer tub to where it is thin and looks like it will leak through.Inner tub: w10389328Outer tub: 63849 (NLA)Spin tube wp64208Clutch: 285785; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Maple Grove, MN 55311
Phillip
Job Details:
06/22/2021
The dryer was not heating at all. I found one of the wires from the thermal fuse to the cycle thermostat was burnt. I replaced the wire and made sure all the connections were tight. I cleaned the idler pulley and vacuumed up the lint inside.
We serviced a
GE REFRIGERATOR
Model GYE22HMKLES
Near Maple Grove, MN 55311
Seth
Job Details:
06/22/2021
Customer complaints that when the condenser fan runs there is a horrible smell. Upon arrival and inspection I found a decomposed mouse in the condenser tray. I flushed it with 5 gallons water followed it by steaming it and finished with bleach water. Customer is happy with the smell as I left. Fridge no longer smells.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE715H0ES0
Near Rogers, MN 55374
Phillip
Job Details:
06/22/2021
The range was unplugged when I arrived. I plugged it back in. It was acting normal. I put into service mode and checked for error codes. The only error code that was stored was the stuck keypad. I cleared the error codes. I ran the auto test and keyboard test every test passed and the oven is working on normal bake mode. I advised the customer it could be the touch pad if it happens again. The touch pad is part W10730777. I quoted 376 for the part and labor.
We serviced a
GE DRYER- GAS
Model GTD45GASJ0WS
Near Saint Michael, MN 55376
Phillip
Job Details:
06/22/2021
I replaced the timer and its working good. Timer knob WE01X24552
We serviced a
AMANA DRYER- ELECTRIC
Model NGD7500VW2
Near Otsego, MN 55301
Phillip
Job Details:
06/22/2021
"The idler pulley was not turning so the belt had cut into it and was stuck. The motor shaft was just spinning but not the spinning the belt. I replaced the idler pulley and belt. Its working good now. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2624HEW
Near Albertville, MN 55301
Phillip
Job Details:
06/22/2021
The ice maker would not cycle even when I jumped t and h. I replaced the ice maker and cycled it. It filled with water. Advised the customer to dump out the first batch of ice. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268825
Near Minneapolis, MN 55412
Nate
Job Details:
06/22/2021
Doesnt fill. Jumps straight into agitate on every cycle. Has a bad ATC. W10184148
We serviced a
GE REFRIGERATOR
Model PSS26MGPABB
Near Osseo, MN 55311
Seth
Job Details:
06/22/2021
Customers complaint is water is leaking from the fridge. Upon a rival inspection I found two sources of water leaking the inlet valve was cracked and was leaking actively as well as the drain hose had fallen off and the rubber was cracked. I was able to repair the drain hose and replaced the valve. The fridge is now fixed.; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, MN 55419
Nate
Job Details:
06/22/2021
"I put on a speed wash. It spins great. Bearing is good. Ran all the way through the wash with towels in it and it ran perfectly. Put in test mode, no errors, and each component worked great including drain pump. Complaint is that twice in a row the customer had some standing water in the washer when the wash was done.I asked them how much of the HE detergent they put in the dispenser and they said they fill it up to the normal line. I told them thats too much. Im wondering if it possibly over sudzed and then left water in the bottom of the tub? I cant find anything failing on it. Runs and sounds great.Nothing to fix here."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EJSB0
Near Minneapolis, MN 55426
Nate
Job Details:
06/22/2021
"Refrigerator has two issues going on. The first is that the evaporator drain is frozen over which is causing water to come down from the pan and leak onto the floor in front of the refrigerator. I defrosted the drain hole and it drains great now. Before it was totally iced over. The second issue is that condensation is coming through an area on the back of the refrigerator where the insulation is breaking down. Customer has lost a lot of food in the past with prior fridge issues. They asked that I notify AHS about the spot on the back with mineral deposits coming through. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, MN 55416
Nate
Job Details:
06/22/2021
"Has a bad icemaker. Replaced icemaker and its cycles better now. The old icemaker over filled with water which was causing a giant block of ice and then water was spilling everywhere. pckd up 1 AEQ72909602 (Icemaker)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WED8300SW2
Near Plymouth, MN 55446
Nate
Job Details:
06/22/2021
"Clothes not getting dried in first cycle. Ran the dryer for 45 minutes and with the vent disconnected it ran out 186? at the most, and with the vent connected it consistently got up to 216?. I could not check airflow outside because the vent was two stories off the ground but the airflow coming out of the back of the dryer was 24.5 mph. Explain to customer that the vents need to be cleaned. Dryer is running great. Told him if he would like he could disconnect the vent behind the dryer to see for himself how much quicker the clothes dry."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLAA
Near Elk River, MN 55330
Matt
Job Details:
06/22/2021
"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Parts on order. Customer requested return trip for the 28th. ; ordrd 1 WE3X77 (Front bearing) and 1 WE11X103 (Heater assembly) and 3 WE3X87 (Glides)s and 1 WE3X75 (Rear bearing)"
We serviced a
GE RANGE- ELECTRIC
Model JBP73W0L3WW
Near Big Lake, MN 55309
Matt
Job Details:
06/22/2021
"Customer complaint is, BURNERS WK OK- Oven STARTED SPARKING BOTTOM COIL HAS A CRACK IN IT. Inspected and found the bake element is burnt out. Needs a new bake element. Installed new bake element and tested. Oven is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA03
Near Becker, MN 55308
Matt
Job Details:
06/22/2021
"Customer complaint is, POWERS UP ERROR CODE LC, PUMP IS RUNNING, CUST PULLED OUT UNIT FOUND NO OUTSIDE LEAKS. Inspected and tested dishwasher. Found the pan underneath was dry, but looked like there had been water in it. Ran dishwasher for a half hour and never saw it leak. Also there was a mouse nest underneath the dishwasher. Dishwasher is working great for me."
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Big Lake, MN 55309
Matt
Job Details:
06/22/2021
"Customer complaint is, LOUD AT SPIN CYCLE- THEN GETS LOUD LIKE A Bearing going out. Inspected and tested. Washer tub seal is leaking and its really loud when its spinning. Bearing has failed. Angie please submit for replacement helper."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details:
06/22/2021
"Customer complaint is, FRIDGE KEEPS FREEZING UP INSIDE OF IT AND QUITS COOLING. Inspected and tested refrigerator. FF evaporator was frosted over perfectly. Everything tested good in service diagnostic mode. Found that the FF temperature was set at 33F. Set temperature to the recommended setting 37F. Refrigerator is working great for me."
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, MN 55446
Seth
Job Details:
06/22/2021
I replaced the leaking gasket and cleaned the pressure hose. The washer is now fixed.
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Minneapolis, MN 55441
Seth
Job Details:
06/22/2021
I replace the field circulation pump and found a leaking in Labelle. Replacing the valve and tested the dishwasher. Please mail the invoice to the customers home address.; used 1 WD15X10014 (VALVE) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Minneapolis, MN 55426
Seth
Job Details:
06/22/2021
I replaced the failed bearing kit. The washer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB494SDM3
Near Long Lake, MN 55356
Seth
Job Details:
06/22/2021
Customers complaint with her dishwasher is there a is a film left on the dishes and inside the dishwasher. Upon arrival and inspection I found the customer does not have a working water softener. Her water was extremely hard and there was heavy depositing. The customer was not using rent it either. I gave her a sample of rinse aid and put it in the machine and adjusted the dispenser. I recommended she use a citric acid base cleaner monthly until she gets a working softener.
We serviced a
KENMORE WASHER TOP LOAD
Model 11092281100
Near Chaska, MN 55318
Paul
Job Details:
06/22/2021
"Complaint was unit only 2 times left 1-2 feet of water in tub. Tested the clutch no failure there, tested transmission no issue there. Replaced lid switch because housing was coming apart. Ultimately never saw it fail.."
We serviced a
KENMORE REFRIGERATOR
Model 40141003010
Near Victoria, MN 55386
Paul
Job Details:
06/22/2021
"Complaint was freezer warms up and then cools down. Dana please transfer to a sealed system tech with autho. ; O-emld tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Chanhassen, MN 55317
Paul
Job Details:
06/22/2021
"Complaint was unit making a noise, Unit functions as designed, small noise not covered. This dishwasher is a noisy model. Unit functions great."
We serviced a
KENMORE DRYER- GAS
Model 110.730121
Near Eden Prairie, MN 55347
Paul
Job Details:
06/22/2021
Installed new gas valve and tested. Plumber or vent guy damaged floor when pushing unit back in. See picture
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Eden Prairie, MN 55347
Paul
Job Details:
06/22/2021
Complaint was unit getting PF and wont go away cant start cycle Ordered parts. ; ordrd 1 5304496526 (UI) and 1 5304504782 (Main board)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model ATF6000FS2
Near Minneapolis, MN 55430
Nate
Job Details:
06/22/2021
Washer doesnt progress. Has two issues. One is that it needs a new drain pump. The other is that the bearing is starting to detach from tub. It cant drain any water. Impeller is broken. And tub has play tonight. Washer is no longer usable.
We serviced a
WHIRLPOOL DRYER- GAS
Model LG5651XMW0
Near Elk River, MN 55330
Matt
Job Details:
06/21/2021
"Customer complaint is, loud thumping sound. Inspected and tested dryer. Found the rollers have failed. Installed two new rollers and tested. Dryer sounds great now. Dryer is now fixed. ; used 1 349241T (ROLLER KIT) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWJ
Near Elk River, MN 55330
Matt
Job Details:
06/21/2021
"Customer complaint is, ICE BUILD UP AND LEAKING. Inspected and found the evaporator drain was plugged causing the water to drain onto the floor of the freezer and freezing and leaking out the door. Defrosted drain and tested. Drain is draining great. Refrigerator is now fixed."
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTWP1400F1WW
Near Elk River, MN 55330
Phillip
Job Details:
06/21/2021
I replaced the timer. Tested several times and it tested good.
We serviced a
AMANA RANGE- GAS
Model ARG7800SS
Near Maple Grove, MN 55369
Phillip
Job Details:
06/21/2021
The bake ignitor was weak and bad. I replaced the bake ignitor. The oven is heating up to 350 with no problems. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model RF220NCTASR
Near Minneapolis, MN 55409
Nate
Job Details:
06/21/2021
"Installed new left door."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF6A
Near Eagan, MN 55122
Phil
Job Details:
06/21/2021
The water has turned on by itself on 2 occassions. It appears there is a problem with the switch for the paddle getting corroded. There have been other instances of this happening on this model. It takes a 3/16' micro switch. The switch worked OK but needs to be checked out further. (by FW)
We serviced a
GE RANGE- GAS
Model CGS990SET2SS
Near Minneapolis, MN 55419
Nate
Job Details:
06/21/2021
Oven and lower oven gets to 250 and then it short saw it. Found a damaged deflector pan and bowed igniter. GE confirmed that is a common issue that causes this issue.. Coming back Friday or call the customer if I receive the parts sooner.; ordrd 1 WB13X25262 (Ignitor) and 1 WB63X25413 (Deflector) and 1 WB35X37972 (Deflector pan)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Minneapolis, MN 55422
Nate
Job Details:
06/21/2021
"Wash growls when it runs. Growling much louder than it should. I checked the drain pump and I checked everything else and the growling was coming from the circulation pump motor. I replaced it with a customer there, ran it, and it circulated much better and sounded much better. Ran it a second time and the customers husband and I heard a very quiet growl but he mentioned it was much quieter than it used to be. Everything is running great now.; used 1 w11084656 (MOTOR) from stock"
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Otsego, MN 55330
Matt
Job Details:
06/21/2021
"Customer complaint is, FILLED AND THEN DID NOTHING AND NOW IT WON'T TURN ON. Inspected and tested washer. Found the GFCI was tripped. Reset GFCI and tested washer. It filled, agitated, drained and spun out three times and was working great. Washer is operating normal for me."
We serviced a
GE REFRIGERATOR
Model PFE28RSHDSS
Near Plymouth, MN 55442
Seth
Job Details:
06/21/2021
Customers complaint with the fridge is that it leaks water. Upon arrival and inspection I found an excessive amount of water damage to the floor see pictures. The bottom tray was full of water and the defrost drain was blocked there was a large glob of an unknown substance in the valve. I cleaned out the valve and rear installed. The fridge evaporator drain in the freezer is now working as designed. please call and collect.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS02
Near Maple Grove, MN 55311
Seth
Job Details:
06/21/2021
Customers complaint is the outer door glass broke when trying to tighten the handle. Upon arrival and inspection I found that the door glass is shattered. I re-ordered the correct piece of glass and came and installed. Are used mild removable thread locker on the four bolts that hold the handle to the glass just to keep it secure overtime. I tested by getting up to 300?F to insure that tempered glass would not shatter the first time through. The wall oven is now fixed; ordrd 1 W10401225 (Door glass)
We serviced a
KITCHENAID DRYER- GAS
Model 110.777851
Near Minneapolis, MN 55427
Nate
Job Details:
06/21/2021
"Not running. Found a broken belt. Replaced, vacuumed, oiled rollers and pully, runs great now.; used 1 341241 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6KR5JSB6
Near Minneapolis, MN 55406
Delton
Job Details:
06/21/2021
"Replaced defrost control board, tested and refrigerator is cooling and working good."
We serviced a
LG REFRIGERATOR
Model LTC20380ST/00
Near Minneapolis, MN 55423
Delton
Job Details:
06/21/2021
Tested ice maker and only fills 2-3 cubes worth. Checked water line and water line has low water pressure to the fridge. Water valve underneath sink would need to be replaced. Would need plumber to do that.
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, MN 55438
Delton
Job Details:
06/21/2021
"Customer says clothes are wet after spin cycle. Also washer stinks. I checked filter and only some hair. Ran test of towels and washer, fills, agitates, drain and spins. Washer is working good as Im here. About the smell, i informed customer of good practices (tub clean, leave door, disposal open) to clean out tub and musty smell that plague front load washer,Mechanically, washer is working good as Im here."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450814
Near Burnsville, MN 55306
Delton
Job Details:
06/21/2021
Washer fills in tub even when not in use. Must be bad water valve not fully closing. Ordering part and rescheduling.; ordrd 1 Wp8182862 (Water valve)
We serviced a
KENMORE DISHWASHER
Model 665.13259K113
Near Burnsville, MN 55337
Delton
Job Details:
06/21/2021
"Found that drain hose was clogged with debris and grease build up. Cleaned out hose, tested and dishwasher is draining and working good. Suggested to use finish dishwasher cleaner."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details:
06/21/2021
Found that condenser fan motor is bad and making rattling sound when running. Ordering part and rescheduling.; ordrd 1 W11127829 (Condenser fan motor)
We serviced a
GE RANGE- ELECTRIC
Model PS978ST1SS
Near Minneapolis, MN 55446
Nate
Job Details:
06/21/2021
"We need to submit this for a second opinion. Cannot determine if it is a bad data wire that is failing or a bad user interface board, both, or additional items. I installed the new daughterboard but it still did not work. Upper and lower oven have issues coming on. Customer requested that a second opinion come out today, and they are flexible with the time. They are moving at the end of the week.; O-emld tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.242923
Near Saint Michael, MN 55376
Matt
Job Details:
06/21/2021
"Customer complaint is, FILLS, WONT WASH. Inspected and tested washer. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, MN 55376
Matt
Job Details:
06/21/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door latch has failed. Quoted customer to install new latch. Customer approved repairs. Part on order. ; ordrd 1 W11307244 (Door latch)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR9245EZ1
Near Rogers, MN 55374
Phillip
Job Details:
06/21/2021
"The customers complaint is that it leaks from the bottom and it does not spin out bigger loads completely. Water is leaking from the tub seal into the brake and clutch. I quoted the customer for the brake, clutch and tub seal. I also found that the agitator dogs are worn down so its not agitating. ."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details:
06/21/2021
The cold water valve is intermittently not filling with cold water. I was getting 120 volts to the colt valve solenoid but water was not coming in. I tapped on the cold solenoid and it started to fill with water. Ordering the water valve assembly. F8-e1 f9-e2 f2-e2 F2-e1; ordrd 1 W11220230 (Water valve)
We serviced a
AMANA WASHER TOP LOAD
Model NAV5800AWW
Near Rogers, MN 55374
Phillip
Job Details:
06/21/2021
The idler pulley is bad and tore up the belt bad. It needs the idler pulley and belt. WP27001006 belt WP40045001 idler pulley ; ordrd 1 WP40045001 (Idler pulley) and 1 WP27001006 (Belt)
We serviced a
GE DISHWASHER
Model CDT725SSF2SS
Near Saint Michael, MN 55376
Phillip
Job Details:
06/21/2021
I removed the sensor and it was obvious it was bad. I replaced the sensor and cleaned out the drain pump. It now heats in normal mode . The chopping sound is still there sometimes but I think it will pass.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GF/A3
Near Otsego, MN 55330
Phillip
Job Details:
06/21/2021
"When you press power nothing would happen, I removed the front panel and found the user interface was not clipped into the panel. I pushed it in and now its working ok. It still was a little touchy. I told the customer it can be the control panel (DC97-18106A ) or the user interface(#DC92-01607G ) The customer wanted to discuss it with his wife."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2
Near Otsego, MN 55330
Phillip
Job Details:
06/21/2021
The washer will lock on its own when the door is closed. When a cycle starts it will not pause if the start/paused is pushed. It will only turn off when power is pushed. I told the customer that it could be a user interface or a main control problem. The customer said he may just live with the issue.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9550WW1
Near Minnetonka, MN 55345
Paul
Job Details:
06/21/2021
Complaint was unit not heating It was on air fluff. Unit is heating great now.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS7
Near Minnetonka, MN 55345
Paul
Job Details:
06/21/2021
Complaint was unit has no water going in Float stuck. Issue fixed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW1
Near Minnetonka, MN 55345
Paul
Job Details:
06/21/2021
Complaint was no power on UI board. We have 240 to main board and 5vDC going to the UI So I ordered new UI; ordrd 1 WP8558755 (Interface board)
We serviced a
GE DISHWASHER
Model DDT595SSJ0SS
Near Minneapolis, MN 55427
Paul
Job Details:
06/21/2021
Installed part issue fixed
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA02
Near Eden Prairie, MN 55347
Paul
Job Details:
06/21/2021
Complaint was unit not cooling Needs kit
We serviced a
MAYTAG DRYER- ELECTRIC
Model AEQ8700FS0
Near Eden Prairie, MN 55347
Paul
Job Details:
06/21/2021
Complaint was unit not heating ordered heater assembly. ; ordrd 1 131553900 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXGW0
Near Minneapolis, MN 55412
Phil
Job Details:
06/21/2021
The unit has water dripping from the freezer into the fresh food section. The evap drain appears to be plugged. This one takes the 819043 kit. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9564JQ0
Near Minneapolis, MN 55426
Phil
Job Details:
06/21/2021
The unit will fill with water but will not spin at all. I am pretty sure the lid switch is the issue. I can see that it is physically broken. Part number we stock - 3949247V
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details:
06/21/2021
We serviced a
LG REFRIGERATOR
Model LMX25964ST/01
Near Minneapolis, MN 55422
Nate
Job Details:
06/21/2021
"Ice becomes a glob on bottom of ice bucket and dispenser cant dispense ice during summer. Temps are 6 in freezer and 17 in ice maker area. It makes ice great. They had temps set at 3 in freezer and 38 in fresh food. Recommend turning it down to 0 and 35. Found solinoid gets stuck for dispensing flap and flap stays open long, allowing warm air into Icemaker area. AHS doesnt cover dispenser,. Coming back 7/1 to repair. ; ordrd 1 6421JB2002P (Solinoid)"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55407
Phil
Job Details:
06/21/2021
The fresh food section is 50 degrees and the ice cream is liquid. This unit either has a sealed system issue or the compressor relay is failed. No ice on the evap cover. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF4
Near Chanhassen, MN 55317
Phil
Job Details:
06/21/2021
Fresh food is at 55 degrees and freezer is at 15 degrees. I did not hear the evap fan in the freezer running. The evap panel looked good. We stock the fan. Part number- 241509402 (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHS2
Near Big Lake, MN 55309
Matt
Job Details:
06/21/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. Customer requested service next Wednesday the 30.; ordrd 1 154844301 (Circulation pump)"
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Elk River, MN 55330
Phil
Job Details:
06/21/2021
"The freezer and fresh food are warm. The freezer evap is completely iced up. We stock the board, heater, sensor, and fan for this model. (by FW)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Minneapolis, MN 55430
Phil
Job Details:
06/21/2021
The fresh food handle is broken off and it leaks water when they use the dispenser. ordered a new handle. The waterline at the bottom of the door appears to be cracked. (by FW)
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Champlin, MN 55316
Phil
Job Details:
06/21/2021
The freezer is at 11 degrees and fresh food is at 42 degrees. I suspect the unti may have a sealed systme issue. The evaps did not appear to be frosted over. (by FW)
We serviced a
GE DISHWASHER
Model GDF620HGJ2BB
Near Minneapolis, MN 55412
Seth
Job Details:
06/21/2021
"Replace the drain pump and the float switch. Attached to the dishwasher. Its now fixed; used 1 WD21X10519 (FLOAT SWITCH) from stock, pckd up 1 WD19X25187 (Drain pump)"
We serviced a
GE RANGE- GAS
Model JGB720BEJ1TS
Near Big Lake, MN 55309
Matt
Job Details:
06/21/2021
"Customer complaint is, 3 OF THE 5 BURNERS NOT WORKING, THEY JUST CLICK. Inspected and tested. Found that only the FR and middle burners are sparking and igniting. Disassembled cooktop and found lots of damage. Four of the five spark electrode wires has beem damaged . Part number WB18X26980. If they call and want us to proceed, can you order the the part and reschedule the return trip with the dishwasher."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55409
Nate
Job Details:
06/21/2021
Dishwasher sporadically does not circulate water. I was able to get it to circulate water out first but then partway through the cycle it stopped. In test mode it circulated water at first but then it would not circulate anymore. No voltage being sent to circulation pump. Ordered a new control board.; ordrd 1 W10906426 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55422
Seth
Job Details:
06/21/2021
Customers new complaint with the dishwasher as that the soap part is not dissolving completely. Upon arrival an inspection I put it in the test mode found all major functions working minus the circulation pump. Part is on order.; ordrd 1 W11085683 (Sump and Circulation pump)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Minneapolis, MN 55442
Seth
Job Details:
06/21/2021
Customers complaint with the dishwasher is that its not draining and the start of counter buttons are inset not in place where they used to be. Upon arrival and inspection I found the drain pump and failed. I replaced it but found the UI functional. I tested all the buttons multiple times and was unable to get it to fail. Please check and see if they will cover the Y for cosmetic reasons.; used 1 WPW10348269 (DRAIN PUMP) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Minneapolis, MN 55409
Nate
Job Details:
06/18/2021
Dryer not heating. Replaced bad heater assembly (fuse was blown). Vacuumed out and oiled rollers. Runs great now. Told customer that vents need to be cleaned so that fuses dont blow again.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229121
Near Minneapolis, MN 55417
Nate
Job Details:
06/18/2021
Washer not advancing. Replaced a bad lid switch and tightened screws on lid hinges. One screw was missing so I added a screw for reinforcement. Runs great now.; used 1 3949247V (LID SWITCH) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW0
Near Minneapolis, MN 55416
Nate
Job Details:
06/18/2021
"Dryer pops-on gfci. I ran the dryer on another outlet for 30 minutes without issue. Ever 2-3 minutes when I run it on the outlet behind the dryer (gfci) it pops the outlet. Explained to customer its an electrical issue, that its not supposed to run on gfci, and it should be on its own dedicated circuit per the manufacturer. Currently it shares an outlet with washer.I also cleaned out vent from dryer which had some lint in it. Dryer itself runs great. 20 mph airflow and runs at 220 at its hottest."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Minneapolis, MN 55427
Nate
Job Details:
06/18/2021
"Not making ice. Icemaker cycles great. Water line was frozen up though. I steamed the line, and it filled but overfilled. So I adjusted the time it was set to for filling, and now it fills well but doesnt overfill."
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WL42T26DW1 - 96178B
Near Wayzata, MN 55391
Nate
Job Details:
06/18/2021
"Washer still leaking. Found water leaking pretty bad from the high efficiency detergent dispenser when it fills with water. The seal was totally broken down, I used the special red glue and ran it again and no leaks from that spot. The bigger issue though is I found that the tub is really rusted and it gets stuck in the uppermost position, so when water sprays in on the right side, it cant enter the tub and sprays down the outside on the right, leaking onto the floor. It needs a new tub assembly, bearing/drive shaft. Very rusty. ; O-emld tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/00
Near Maple Grove, MN 55369
Nate
Job Details:
06/18/2021
"Installed the new shelf with crisper cover. Little tab in center of it was broken, but customer was ok with me using some glue to secure the little middle divider that the shelf above it rests on. Works great now.; ordrng 1 ACQ89579411 (Shelf)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Maple Grove, MN 55369
Phillip
Job Details:
06/18/2021
"The dishwasher will fill with water but the wash motor just hummed. While it was humming I gave the motor one light tap with the back end of my screwdriver, the motor kicked in. I ran a diagnostic cycle and everything worked great. The heater came on and heated the water . I erased the error codes. I removed the filter and cleaned it, I advised the customer to clean it monthly and run a cleaner through it every once and a while. I also tested the water and found that its very hard. I told them to check the softener. 4-3 7-1"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Otsego, MN 55330
Phillip
Job Details:
06/18/2021
The motor relay is sticking. I tapped the relay to get it to open up. Ordering the main control board. ; ordrd 1 DC92-01596D (Main control board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817PS2
Near Osseo, MN 55369
Nate
Job Details:
06/18/2021
Power outage and then fresh food heated up to 56 a couple days later. I found a ton of frost in freezer and the airflow was restricted due to ice buildup around where air flows to the fresh food. Probably from things melting during the power outage and then re freezing. Took back panel off. Steamed everything. Cooling down nicely now. Told customer 24 hours until its totally back to normal.