We serviced a
BOSCH DISHWASHER
Model SHU3035UC/UC12
Near Minneapolis, MN 55409
Nate
Job Details:
05/03/2022
"Not draining. Sucked water out of sump area. Filled it with water, drained, but nothing came out of drain line. Disconnected drain line, sucked water through there with my wet vac. Then ran dishwasher five times, each time after it filled I put it on drain and it drained great."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55408
Nate
Job Details:
05/03/2022
"Dishwasher not coming on. Zero volts at junction box. Breaker isnt tripped. Junction box under the sink that goes to the dishwasher junction box is only getting 4 vac. Checked for continuity on L1 from junction box to junction box, and it has continuity. Told owner he will need to have an electrician out."
We serviced a
KENMORE REFRIGERATOR
Model 596.7238341
Near Eagan, MN 55121
Delton
Job Details:
05/03/2022
Found that the refrigerator lights work but not cooling. They said they were moving the fridge and afterwards it stopped cooling. Found that they must of accidentally put fridge in demo mode. I showed customer how to turn off demo and go into regular cooling mode. Refrigerator fans and compressor kicked on and refrigerator is cooling and working good.
We serviced a
MONTGOMERY WARDS DRYER- ELECTRIC
Model LNC7229A80B
Near Sauk Rapids, MN 56379
Seth
Job Details:
05/03/2022
Customers complaint with the dryer is that it takes multiple time dry cycles to dry the clothing. Upon arrival and inspection I found a 1980s model Montgomery ward dryer. I put a thermal couple in it and watch temperatures in the unit cycled beautifully. I double checked the air velocity at the vent hood outside and it exceeded 20 miles an hour. As I watched it a time the timer and it seem to be advancing twice as fast as the time that was passing in reality. The timer has failed but I couldnt even find this model online to find a part number. Please research or send into authorizations for options.
We serviced a
BOSCH DISHWASHER
Model SHP865WD5N/11
Near Minneapolis, MN 55438
Adam
Job Details:
05/03/2022
Customers complaint wasnt getting water. After I drained the unit because it had some water in the unit. I also cleared out the trap had some pecans and wire tie for like bread in there. The unit did fill and work. Went through the complete test mode. My diagnosis is that something got stuck in the drain pump or circulation pump and wouldnt move to the next cycle. I have seen it before where the circulation pump gets clogged and wont allow the unit to fill with water.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW1
Near Mound, MN 55364
Adam
Job Details:
05/03/2022
Customer stated unit would only fill on rinse and clean mode. I tested in every cycle and temp and unit was working properly. Was full of soap when in rinse mode. If continues to happen will need a control board.
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Andover, MN 55304
Matt
Job Details:
05/03/2022
"Customer complaint is, UNBALANCED-WONT RUN OR DRAIN-QUIT MID CYCLE- DOOR GASKET IS TWISTED-THINKS ITS MAIN BEARINGS. Inspected and tested. Found one of the springs was broken and a damper was broken. Installed 2 new springs and all 3 dampers. Tested washer and its working great. Washer is now fixed."
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, MN 55123
Delton
Job Details:
05/03/2022
"Found that the touch panel itself is bad, not the UI board."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details:
05/03/2022
"Pulled inverter board and shipping it in for board repair.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PT0
Near Osseo, MN 55311
Phillip
Job Details:
05/03/2022
"I was able to bust the agitator off and remove the bolt. I replaced the agitator, lid switch and installed the bolt. The tranny was not used. The agitator is a new style and does not have a spot for fabric softener."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS209BBL01
Near Saint Michael, MN 55376
Phillip
Job Details:
05/03/2022
The upper oven broil element may be staying on longer in the bake cycle. The display is dim. Im ordering a few parts and will use what it needs next visit. ; ordrd 1 W11545804 (Bake element) and 1 WPW10317345 (Control) and 1 WPW10751155 (Control panel)
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Blaine, MN 55449
Matt
Job Details:
05/03/2022
"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. Needs a new control panel. Installed new control panel and tested. Still not working. Now I found mouse poop all over the inside and on the main board. Customer wants us to order the 2 harnesses that go from the main board to display board and touchpad. Customer is aware that if this doesnt fix it they will still have to pay us because of the mouse damage. I found the ribbon connector that goes to the touchpad, part number W11025616 but cant figure out the other harness on the parts diagram.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2735NP2
Near Saint Michael, MN 55376
Phillip
Job Details:
05/03/2022
Found frost all over the freezer evaporator. I found the freezer door was not sealing tight and warm air was leaking in. I defrosted the freezer and cleared the defrost drain. The door shuts good. Advised the customer to wait 24-48 hours for it to recover.
We serviced a
LG DISHWASHER
Model LDB4548ST
Near Coon Rapids, MN 55433
Matt
Job Details:
05/03/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested dishwasher. Dishwasher is now draining great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FEQ332ES0
Near Sartell, MN 56377
Seth
Job Details:
05/03/2022
I replace the heater assembly and clean the unit thoroughly as it was very plugged with lint. I tested the dryer temperature cycled between the title 230s and 112. The dryers now fixed.
We serviced a
GE REFRIGERATOR
Model GSS25XSNABS
Near Wayzata, MN 55391
Adam
Job Details:
05/03/2022
Fridge and freezer warm. Disassembled the back of the unit and found the compressor wasnt running. Replaced units start relay and units compressor fired right up. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
GE REFRIGERATOR
Model GSE25GSHPCSS
Near Dayton, MN 55327
Matt
Job Details:
05/03/2022
"Customer complaint is, ICE MAKER IS NOT WORKING. Customer said the ice maker started working. Inspected and tested. The ice bin was full when I got here. I cycled the ice maker and it dumped the cubes and filled with water. Ice maker is operating normal."
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Otsego, MN 55330
Matt
Job Details:
05/03/2022
"Customer complaint is, NOT DRAINING PROPERLY. WILL TURN OFF IN MIDDLE OF A WASHING CYCLE. Inspected and tested. Found a piece of glass in the sump. Removed glass and tested. Dishwasher is still not draining. Removed drain pump and found more glass in the drain pump. Removed and tested. Still not draining. Needs a new drain pump. Customer approved repairs. Installed new drain pump and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Minneapolis, MN 55442
Nate
Job Details:
05/03/2022
"Water has been leaking. Found the waterline external to the fridge, that runs from the water source, has a leak. Customer will contact plumber today to replace the external waterline. I shut the water off at the source and used a towel to dry up the standing water. Recommended customer hold onto the broken line if they think they may be submitting an insurance claim for the wood floor. They will put a fan on the floor too, to get it dried out and stop mold from growing."
We serviced a
HAIER DISHWASHER
Model ESD400
Near Burnsville, MN 55337
Delton
Job Details:
05/02/2022
"Found that door link string broke. Also customer stated that touchpad isnt always responding. I found that half of touch pad is bad so only normal cycle can be used. ."
We serviced a
GE DISHWASHER
Model PDW7880J00SS
Near Maple Grove, MN 55311
Nate
Job Details:
05/02/2022
"Door falls down. Needs link hinge arms WD14X10009 and cables. WD01X10099. Cant find cables. If you can find cables, please order cables and link hinge arms. Sundberg has the arms. The motor was running loud. Cleaned out the motor sump area, got some ceramic debris out, runs great now. ; saved tckt"
We serviced a
LG DRYER- GAS
Model DLGX4001B
Near Maple Grove, MN 55369
Phillip
Job Details:
05/02/2022
When the dryer door is closed and you press start the dryer does not respond like the door is open. I remove the top panel and checked all connections at the door switch the door switch checks good at the control board all the connections at the board are tight I plugged everything back in and then the dryer started to work. I tried a couple more times and the dryer stopped working again so I unplug the power again and then plugged it back in and the dryer has been working fine.
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Osseo, MN 55311
Nate
Job Details:
05/02/2022
"Sounds bad, rumbles, can see that it leaked a lot of oil in past. Belt worn down. Needs new transmission, belt, split ring.
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Eden Prairie, MN 55347
Adam
Job Details:
05/02/2022
Freezer had a ice build up on the bottom and under the evaporator. After disassembled I steamed and removed the ice in my he unit then used the steamer to clear out the ice damn. Once cleared I checked in the back of the fridge at the drain tube back there and noticed it had a little build up removed the build up and reassembled unit. No parts were needed just some labor.
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near South Haven, MN 55382
Seth
Job Details:
05/02/2022
See display no power. Service bulletin RA04-17. Parts on order ; ordrd 1 WB27X11094 (Tco) and 1 WB26X10262 (Fan motor) and 1 WB27X25389 (Fuse)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Big Lake, MN 55309
Seth
Job Details:
05/02/2022
Plugged spray arm and not circulating water. Failed pump and cleaning of spray arms was quoted. He will let us know when he talks with his wife.
We serviced a
GE RANGE- ELECTRIC
Model JB655YK9FS
Near Hopkins, MN 55343
Adam
Job Details:
05/02/2022
"Added photo of damage to glass top. Customer said she took a dish out of the fridge and set it on the cook top(not hard just normally) and unit shattered. ; snapped 6 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH9700AWW
Near Independence, MN 55359
Adam
Job Details:
05/02/2022
Unit was leaking out front door bottom. Noticed the door wasnt making a tight seal. The door latch it self was operating well and tight. The door is just to tweaked on the bottom that it wont seal. Add photo of blue book for the hinge it self. Also might need a door. Everything is plastic and getting worn out. WP34001264 door hinge. Left voice for customer on quote and let her know might need a door as well
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Burnsville, MN 55337
Delton
Job Details:
05/02/2022
Found that there was slow water flow to refrigerator. Found that it is a self tapping water line to fridge at got corroded and has slow flow. I tightened shut off and back on and water flow increased. Refrigerator itself is fine and i suggested to customer to get a actual water shut off valve for the fridge and would need a plumber.
We serviced a
GE MICROWAVE
Model PVM2070SM4SS
Near Lakeville, MN 55044
Delton
Job Details:
05/02/2022
"Replaced control board and found the one of the ribbon cable pins were not fully making contact that could caused the display issue but after replacing control board, microwave powers on and is heating and working good. All functions/touch pad is working good and is responsive.I only used control board (WB27X10901) and will return other part."
We serviced a
GE REFRIGERATOR
Model GSS25GSHGCSS
Near Otsego, MN 55330
Matt
Job Details:
05/02/2022
"Customer complaint is, NO WATER FROM DISPENSER. Inspected and tested. Found the filter housing assembly has failed. Customer approved repairs. Part on order. ; ordrd 1 WR17X22074 (Filter housing)"
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Rogers, MN 55374
Matt
Job Details:
05/02/2022
"Customer complaint is, THINKS DOORS OPEN WHEN ITS CLOSED. Inspected and tested. Door switches test good. Needs a new board. Installed new board and still the FF compartment lights are not turning off. I found a wire is broken in the right FF compartment door. Needs a new right FF compartment door. I think the part number is ADD74236307 but not completely sure. I attached pictures. Dana can you see if you can find this door and call in for authorization. Thanks. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Medina, MN 55340
Adam
Job Details:
05/02/2022
Soap dispenser isnt operating. Dishwasher wont open the dispenser. Ran unit verified complaint and couldnt get the soap dispenser to open. Lot of the parts arent local so will need to reschedule once parts arrive. 676413 latch kitWP3378138 soap coverWP8066018 springWP3369505 actuator ; states that autho needed
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAB0
Near Sauk Rapids, MN 56379
Seth
Job Details:
05/02/2022
Motor was bound up. I removed the blockage from the pump and tested it. The dishwasher is now fixed ; used 1 W10083957V (CHOPPER) from stock
We serviced a
GE STACKED DRYER
Model GFD14ESSN0WW
Near Saint Joseph, MN 56374
Seth
Job Details:
05/02/2022
Customer complains to dryer has never worked if Pops the Ark fault breaker instantly. Upon arrival and inspection I indeed found an Ark fault breaker. I checked to see if the dryer was wired correctly and it was. Check for continuity between L1 L2 and ground and common and could find none. The dryer is working as designed as far as can be tested within the confines of the electrical situation on site.
We serviced a
GE STACKED WASHER
Model GFW148SSMOWW
Near Saint Joseph, MN 56374
Seth
Job Details:
05/02/2022
Customer complains to dryer has never worked if Pops the Ark fault breaker instantly. Upon arrival and inspection I indeed found an Ark fault breaker. I checked to see if the dryer was wired correctly and it was. Check for continuity between L1 L2 and ground and common and could find none. I called GE and spoke with them they pointed me to the houses circuit. I sent a copy of the wiring harness to fill Whiteford we checked a few components it could find no faults in the unit. The dryer is working as designed as far as can be tested within the confines of the electrical situation on site.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS4
Near Minneapolis, MN 55436
Phillip
Job Details:
05/02/2022
I verified the issue with the motor door switches. I replaced the interlock assembly. Its working good now.
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Corcoran, MN 55340
Phillip
Job Details:
05/02/2022
The customer said the dishwasher does not dry as well. I found the heater was not coming on. I reset the thermostat that was tripped and replaced the heater. It works good now. The upper rack was not going in all the way so the door would not close. I fixed the upper rack. I did not use the board.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details:
05/02/2022
"I replaced the defrost sensor, installed the heater and new drain kit. I made sure the new sensor was on the right spot and the water can drain."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Inver Grove Heights, MN 55077
Delton
Job Details:
05/02/2022
"Found that transmission has leaked oil all over bottom of clutch, belt, motor. So when it starts to ramp up speed in spin mode, the belt is slipping due to oil and motor is burning the belt and also causing the squealing noise. I showed customer. Due to repair costs customer will think about it and call back if they want to proceed. "
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55417
Nate
Job Details:
05/02/2022
"Not draining. Found food debris in the air gap, and the filter was full of fat. Cleaned both, now it drains great."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF2053LSJ
Near South Saint Paul, MN 55075
Delton
Job Details:
05/02/2022
"Found that burner was dirty. Cleaned out gas hole, tested and all burners ignite and is are working good now."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB865GW
Near Saint Paul, MN 55107
Delton
Job Details:
05/02/2022
"Replaced lid, tested and door now opens and closes normally. Old lid plastic was cracked through."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details:
05/02/2022
"Replaced water valve, tested and checked all other things to do with water and found no leaks. tested ice maker and it cycles and fills. Bent ice arm down so it will stop producing ice sooner to prevent ice from overflowing the ice bucket when pulling out ice drawer."
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA/00
Near Eagan, MN 55122
Delton
Job Details:
05/02/2022
Found that the control board is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Ebr78263901 (Control board)
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Maple Grove, MN 55311
Adam
Job Details:
05/02/2022
Unit had long run times replaced control board and UI. Customer had parts from last diagnosis. Went through test mode everything worked great. Started a normal cycle then will fallow up with customer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263AEWP/XAA
Near Albertville, MN 55301
Phillip
Job Details:
05/02/2022
"The customer said one day the refrigerator was making a strange noise but it was still cooling both sides fine. The refrigerator was not running when I arrived, so I set to max cold and left the doors open. The fans all kicked in and the compressor. It all sounds normal and temps are where they should be. The center mullion is broken and the crisper frame is broken. The customer does not want to fix those issue. He said hes planning on buying a new refrigerator soon. I saw no frost build up on the fresh food evap cover. I told him one of the doors may not have shut and warm air leaked in causing the temporary issue."
We serviced a
GE WASHER TOP LOAD
Model WDSR2080D5WW
Near Otsego, MN 55301
Phillip
Job Details:
05/02/2022
The customer was concerned with the sound from the washer. The customer put a small load of clothes in and we let fill and wash. The sound when it agitates is normal agitation sound. I removed the front panel. Everything looked good. I found some stuffing from a pillow. I cleaned up the pillow stuffing.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1RS
Near Maple Grove, MN 55369
Matt
Job Details:
05/02/2022
"Customer complaint is, LEAKS FROM DOOR DURING WASH CYCLE. NORMAL CYCLE IT USUALLY DRAINS, BUT WON'T ON RINSE OR SPIN CYCLE. Inspected and tested. Found a ton of animal hair on the door and gasket. I cleaned off the hair and the gasket looks good. I found a software update for the not draining issue and I updated the software. I ran a quick wash cycle and it completed it perfectly and never leaked from the door. Customer also stated that they see a lot of soap suds in the washer, which could be a issue, but customer said they are using the smart auto dispense setting so the machine chooses how much soap to add. I recommended using the less option on the auto dispenser. I ran washer through diagnostics and everything tested good and never leaked."
We serviced a
KENMORE TRASH COMPACTOR
Model 665605790
Near Minneapolis, MN 55448
Matt
Job Details:
05/02/2022
"Customer complaint is, STILL NOT WORKING, NOT COMPACTING. Inspected and tested. Ram will go down and then up but doesnt shut off on its own. I installed the substitute start switch that doesnt work exactly like the original one, but works perfectly on extra pack. Customer would rather it work on extra pack than normal. When you do normal, you have to hold the switch the whole time. Compactor is now fixed. ; pckd up 1 675382 (Start switch)"
We serviced a
LG REFRIGERATOR
Model LSXC22486D/00
Near Ramsey, MN 55303
Matt
Job Details:
05/02/2022
"Customer complaint is, FREEZER/FRIDGE IS NOT WORKING. Inspected and tested. Compressor and fans are all running, but refrigerator is room temperature. Compressor/sealed system has failed. Advised customer to call Lowes."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Otsego, MN 55330
Matt
Job Details:
05/02/2022
"Customer complaint is, WATER PULSATES WHEN TRYING TO DISP. Inspected and found low water pressure coming from dispenser. Disconnected water line behind refrigerator and found really good water pressure, but the water is really rusty and the supply line and reservoir are brown. Installed new valve and still have low water pressure. Needs a new water reservoir/filter head assembly. Quoted customer $340. to install new valve and reservoir/filter head assembly. Customer approved repairs. Installed reservoir/filter head assembly and tested. Water is dispensing great. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS3B
Near Minneapolis, MN 55419
Nate
Job Details:
05/02/2022
"Leaking. Found that the lower spray arm is damaged. Gave part number to customer. They will order a new one. If it still leaks after that, they may have us come back out. The door opens more than 90 degrees which could possibly contribute to the problem too."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7850WS/AA
Near Minneapolis, MN 55422
Nate
Job Details:
05/02/2022
"Range locked. Got the door unlocked, works great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR
Near Minneapolis, MN 55422
Nate
Job Details:
05/02/2022
"Icemaker is iced up and not making ice. Gave ballpark quote for Icemaker kit. Customer will probably unplug fridge for a couple days and let it thaw out, and will let us know if theyd like us to do the kit. Door gasket isnt too bad, ."
We serviced a
GE REFRIGERATOR
Model GSS22SGRESS
Near Minneapolis, MN 55446
Nate
Job Details:
05/02/2022
Froze water line up again. Cleared the ice out of the line. Installed heater kit. Works great. ; used 1 WR49X10173 (WATER DISP HEATER KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55445
Nate
Job Details:
05/02/2022
The dishwasher was not circulating water. I replaced the pad drain pump today and ran it and it runs awesome now.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details:
04/29/2022
"Customer said it stopped cooling for 2 days and everything thawed then it started cooling and making ice again. As Im here there is ice but is starting to melt. Found that compressor is not running but fans are. No power is going to compressor. Bad inverter board.Dana: when i look up parts break down it shows part# DA41-00614F but the part number on the board shows DA41-00585A. Both parts show not in stock and discontinued.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GW/A3
Near Minneapolis, MN 55407
Delton
Job Details:
04/29/2022
"Found that there is a dead spot in the motor. Just hums when trying to start. I can turn tub and find a spot to where the motor will kick over and it will tumble and heat. Also there is loud thumping noise, bad front rollers. Would need motor and 2 front rollers. Due to costs of parts and labor customer declined and will purchase new dryer.I did tape vent so it no longer blows lint into room."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Hopkins, MN 55343
Adam
Job Details:
04/29/2022
"Unit wasnt draining. Unit was trying to run the drain pump and was spinning but it wasnt draining at all. Removed the drain pump and found a sock stuck in the drain pump removed the sock tested the unit and it did drain. Charging small amount of labor for disassembling the drain assembly and repairing unit ; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC0
Near Otsego, MN 55330
Matt
Job Details:
04/29/2022
"Customer complaint is, AGITATOR ISN'T WORKING, BUT THERE IS A NOISE. ALSO, THE DOOR REGULARLY DOESN'T LOCK. Inspected and tested. Found the gear case spline is stripped for the agitator and also the agitator is stripped. Its $530. to install new gear case and agitator. With the lock not always working and the lid hinges not working properly customer is just going to replace the washer."
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, MN 55422
Nate
Job Details:
04/29/2022
replaced the inverter board with a new board and jumper kit. Does not trip the breaker anymore.
We serviced a
LG WASHER FRONT LOA
Model WM3900HWA
Near Ramsey, MN 55303
Matt
Job Details:
04/29/2022
"Customer complaint is, LOUD ROARING NOISE WHEN SPINNING, WONT SPIN NORMAL. Inspected and tested. Washer sounds great in a high spin empty. I had customer put a load in and watched it go through a complete speed wash cycle and everything was working and sounded great. Washer is operating normal."
We serviced a
BOSCH DISHWASHER
Model NOTAVAILABLE
Near Minneapolis, MN 55419
Delton
Job Details:
04/29/2022
Installed new dishwasher. Dishwasher is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOC75EC0HS01
Near Eden Prairie, MN 55347
Adam
Job Details:
04/29/2022
Installed new mag from previous diagnosis and was still getting an arc on the wave guide. Wave guide is to far compromised and would need to be replaced if possible
We serviced a
LG WASHER FRONT LOA
Model WD100CW
Near Ramsey, MN 55303
Matt
Job Details:
04/29/2022
"Customer complaint is, WILL NOT TURN ON- NO POWER. Inspected and tested. Found the outlet behind the washer only has one plug so they were using a 3 prong adapter and the washer wasnt getting a good connection. Removed adapter and tested washer. Its working great now. Washer is now fixed. Customer is going to replace the outlet."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chanhassen, MN 55317
Adam
Job Details:
04/29/2022
Unit wasnt draining found that the drain pump was trying to run. Unhooked hose to make sure wasnt clogged. Then disassembled drain pump and found glass stuck in there. Was able to clear it and reassembled drain pump is draining but its loud. Customer wanted the drain pump replaced. Replaced pump and now its draining correctly and quietly
We serviced a
GE REFRIGERATOR
Model ZIESS480DRHSS
Near Medina, MN 55340
Adam
Job Details:
04/29/2022
Unit wasnt cooling either the fridge or freezer. All fans were running correctly. Checked the compressor and it wasnt running at all. Tested to see if the inverter was getting correct power which it was. Replaced inverter from truck stock. Once assembled plugged back and compressor kicked on right away. Let customer know its going to take 24hrs before back to normal temps.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0HZ1
Near Blaine, MN 55449
Matt
Job Details:
04/29/2022
"Customer complaint is, WOULDN'T BROIL OR PREHEAT OVEN. Inspected and tested. Found the cord was melted at the block. Installed new cord and tested. Oven is heating great. Oven is now fixed. ; used 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Minneapolis, MN 55445
Phillip
Job Details:
04/29/2022
I replaced the condenser fan motor and the fresh food evaporator. Both fans are working good. Advised the customer to give 24 hours to get back to normal. I also raised the front and put some grease on the freezer gasket so it makes a better seal.
We serviced a
GE RANGE- ELECTRIC
Model JB256RM2SS
Near Minneapolis, MN 55443
Phillip
Job Details:
04/29/2022
The customer is concerned with how the burners operate and that they shut down. I explained to the customer that per GE service bulletin this is normal operation. I showed the customer all the tips from GE. The top is not loose its designed to hinge up for cleaning. The pins allow the top to move freely but then lay flat again. The customer requested I send out some new burners. Please ship the customer 2 of each burners. 8 inch burner WB30X31057 (2)6 inch burner WB30X31058 (2); states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Eden Prairie, MN 55347
Delton
Job Details:
04/29/2022
"Found that the this has the standard ice maker failure of ice box completely iced over to where i cannot pull bin out.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW2
Near Coon Rapids, MN 55433
Matt
Job Details:
04/29/2022
"Customer complaint is, WON'T TURN ON BUT HAS POWER. WATER SPRAYS FOR A SECOND AND THEN JUST A CLICK. Inspected and tested. Found the lid latch has failed. Also the cold water valve is only allowing water to trickle in. Customer just wanted me to replace the lid latch.d. Washer is now working, but shakes a lot in a spin. Probably needs a new transmission soon. Customer is going to use washer as is and replace when it completely dies. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Champlin, MN 55316
Matt
Job Details:
04/29/2022
"Customer complaint is, center wash arm conduit has broken holder clip. Installed middle conduit assembly and tested. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Plymouth, MN 55446
Phillip
Job Details:
04/29/2022
There is frost build up in the ice maker compartment. The fridge will need the ice maker kit and silicone.
We serviced a
GE RANGE- ELECTRIC
Model CTC912P2N1S1
Near Plymouth, MN 55446
Phillip
Job Details:
04/29/2022
I replaced the microwave cooling fan. The new fan was rubbing some. It took me a long time to fix it and get it not to run. If for some reason they call back and its related to the fan.
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Medina, MN 55340
Phillip
Job Details:
04/29/2022
I replaced the door glass. The customer thought the new one wasnt perfect either. I thought it looked fine and the trim was not coming off like the other.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Saint Michael, MN 55376
Phillip
Job Details:
04/29/2022
The control board is causing the dishwasher to shut down. The left door spring is broken. Ordering parts. ; ordrd 1 154579101 (Door spring) and 1 5304514670 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS
Near Bloomington, MN 55431
Delton
Job Details:
04/29/2022
Found that there is a sealed system leak. Refrigerator and compressor is running but no frost pattern. I contacted owner and informed them of issue and major repair.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Savage, MN 55378
Delton
Job Details:
04/29/2022
"Found that ice maker is bad, Wont cycle when testing. Customer approved estimate. Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
GE DISHWASHER
Model GDF450PSRSS
Near Corcoran, MN 55340
Adam
Job Details:
04/29/2022
Unit melted the spray arm and had melted the wires but from being loose. Added photos like I was told.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFSS
Near Corcoran, MN 55340
Adam
Job Details:
04/29/2022
Installed ice door kit from last diagnosis
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Apple Valley, MN 55124
Delton
Job Details:
04/29/2022
"Customer says about half of loads are getting UE error still. I re checked stator and found that one os the bolts were loose so when washer would shake and vibrate it would wiggle slightly and Im sure that was enough to causing it to give UE error. I tightened all bolts and rotor. Tested with load of towels and it completed spin cycle and no errors. Washer is working good. (Very confident that this was the issue)If problem continues, people were saying that there could be a crack in the magnets on the rotor that could cause UE error but i did not see any cracks or damage when looking at rotor."
We serviced a
GE RANGE- GAS
Model JGBS86SP2SS
Near Albertville, MN 55301
Matt
Job Details:
04/29/2022
"Customer complaint is, DOUBLE OVEN TOP DOOR WONT SHUT HAS A GAP? Installed new hinge and receiver supplied by GE and door still doesnt shut right on the top left corner. I called tech line and he said we should replace the inner door assembly. Installed new inner door assembly and door still doesnt close right. I called GE and he said Ive done all the suggested repairs and deemed it not repairable. I talked with Gary and he gave me a case number 07814785. ; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Saint Michael, MN 55376
Phillip
Job Details:
04/29/2022
The complaint is the dishwasher leaks from the bottom of the door and does not drain properly. I found water sitting in the bottom and when it goes to drain the water does not drain out properly. I found the bottom right side of the tub gasket is ripped and that is allowing water to leak out the bottom. The door cables are broken so when the door opens its very heavy and the door does drop below 90 degrees. The drain hose would need to be replaced plus the door cables and tub gasket.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF220ANW/XAA01
Near Big Lake, MN 55309
Seth
Job Details:
04/29/2022
I replaced-laced the failed pump and made a wire harness for the LG pump. I tested and the washer now drains perfectly.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, MN 55422
Nate
Job Details:
04/29/2022
Installed new inverter kit. Ran through a full cycle. Ran great and didnt trip the breaker.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.749923
Near Minneapolis, MN 55418
Nate
Job Details:
04/29/2022
Dryer making burning smell. Found that they just did flooring and there are VOCs. I took apart dryer. Vacuumed it out. No signs of anything thats been burning. Airflow outside is 17 mph. Recommended that they have their vent cleaned. Dryer itself runs great.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Minneapolis, MN 55418
Nate
Job Details:
04/29/2022
"Not heating now. Found a loose connection on the main board, and voltage wasnt going to the ignitor. Replaced connector, heats great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET216KX6W00
Near Roseville, MN 55113
Nate
Job Details:
04/29/2022
Not cooling. Compressor is running but zero frost on evaporator. All fans running. Sealed system issue. Please submit to AHS for authorization.; O-emld tckt
We serviced a
LG STACKED WASHER
Model WM1388HW
Near Minneapolis, MN 55405
Nate
Job Details:
04/29/2022
"Spring came off door boot. Cleaned boot, reattached, nice and set now."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW1
Near Golden Valley, MN 55416
Nate
Job Details:
04/29/2022
"Replaced bad drain pump, and leveled out unit. Runs great now. Drain pump sounds way better, and vibrating is much less."
We serviced a
GE DRYER- ELECTRIC
Model GFD65ESPN0SN
Near St. Cloud, MN 56304
Seth
Job Details:
04/29/2022
"Cracked drum, and beat-up rollers parts are on order.; ordrd 2 WE03X10016 (Rollers)s and 1 WE21X29724 (Drum)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIWO
Near Saint Joseph, MN 56374
Seth
Job Details:
04/29/2022
"Complaint loud during spin, stops mid cycle, water errors. Upon arrival and inspection I found the door boot was puckered and pulling in strangely. I inspected the unit and found that one of the three welds has broken on the spider. This unit would need rear tub spin drum with spider, and door boot. Please call into autho; saved tckt"
We serviced a
FISHER PAYKEL COOKTOP- GAS
Model GC913
Near Saint Joseph, MN 56374
Seth
Job Details:
04/29/2022
"I replaced the igniter and the burner assembly as it had broken off screws in it. I had to modify both the igniter and the burner head assembly as both were non-typical to what was there previously. I was able to get the unit to light and work perfectly but with the redesigned ignitor. I was unable to use the existing beauty ring. they supplied a small collar and had a picture of it going around the igniter, but there was no specific instructions saying the beauty ring would have to be discarded. I spoke to the customers wife and son and they were happy with the solution. The cooktop is now fixed."
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, MN 55302
Seth
Job Details:
04/29/2022
The motor is bound up. I took the unit apart freed up the motor and it ran for a few seconds and then sparked and blew the breaker. Please order me a motor assembly WD19X26678. ; ordrng 1 WD19X26678 (Motor assy)
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Plymouth, MN 55441
Nate
Job Details:
04/29/2022
Sometimes not making ice. Replaced Icemaker and water valve. Told customer to give it 24 hours.
We serviced a
KENMORE REFRIGERATOR
Model 79571013010
Near Eagan, MN 55123
Delton
Job Details:
04/28/2022
Found that ice fill tube is frozen over and when ice maker cycles it sprays out the back of the fridge leaking water onto wall and floor.Part shows NLA part# AJU72932605; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF6B
Near Saint Paul, MN 55107
Delton
Job Details:
04/28/2022
Customer said that it starting draining when dishwasher wasnt even used. Found that leak pan had water in it. I found that there is no high loop on dishwasher drain. I added high loop and cleaned out water in drip pan. Tested and there was a lot of suds and i didnt add any. Also customer said door seal pops off a lot. Found that it is on backwards. Due to all these issue any of them could of caused the leak. I fixed high loop and informed customer to use less soap (recommend finish tabs) also customer approved estimate to replace door seal. ORdering door seal and rescheduling.; ordrd 1 117158011 (Door seal)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Golden Valley, MN 55416
Nate
Job Details:
04/28/2022
Replaced bad thermal fuse per the service bulletin. Ran on high heat. No HE error. ; used 1 WP35001191 (THERMISTOR) from stock