Service History 107 - Omega Force Appliance Repair

We serviced a

GE WASHER

Model GTW680BSJ4WS

Near Ramsey, MN 55303

Matt

Job Details: 04/25/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer was full of clothes and water when I got here. I put washer into a drain and spin and can here the pump humming, but isnt draining. Removed most of the water and tapped on the pump and it came on and drained the rest of the water. I removed drain pump and there was nothing plugging it up. Washer is going to need a new drain pump. Installed new drain pump and tested. Washer is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS

Near Saint Paul, MN 55105

Nate

Job Details: 04/25/2023

"Water is leaking and running down the seam on the back right side of the fridge, between the metal cabinet. No restrictions in the drain line. No condensation on outside of the fridge. No cracks or leaks on external waterlines"

We serviced a

LG DRYER

Model DLG3171W

Near Mendota Heights, MN 55118

Delton

Job Details: 04/25/2023

High limit is open. REplaced high limit and cleaned out inside of lint build up. Tested with vent disconnected and cycles at 200 degrees. I attach vent and spiked to 250 degrees. Customer vent runs across the house and he will clean vent. Dryer itself is heating and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Ham Lake, MN 55304

Matt

Job Details: 04/25/2023

"Customer complaint is, ICE IS GETTING STUCK IN ICEMAKER. Installed new ice maker service kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near St. Cloud, MN 56301

Seth

Job Details: 04/25/2023

"I Adjusted the feet for the customer. It is now fixed.

We serviced a

ADMIRAL DRYER

Model AGD4475TQ0

Near St. Cloud, MN 56303

Seth

Job Details: 04/25/2023

"Not heating, when I arrived the unit was torn apart. The timer and coils were bad.

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES0

Near Rice, MN 56367

Seth

Job Details: 04/25/2023

"Customer complains the dryer is loud when it tumbles. On arrival inspection, I heard a screeching noise. I found a zipper pole in the drum seal, I removed it. The noise is still there, the rear drum bearing shot.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Champlin, MN 55316

Phillip

Job Details: 04/25/2023

"The customer complaint is the freezer and fresh food section are not cooling like they should. The customer had ice cube trays in the freezer filled with water and the water would not freeze. I removed the rear evaporator cover. I found a ball of frost accumulating on the top corner of the evaporator. That indicates a sealed system issue. I advised the customer it has a leak or a restriction. The repair would be replacing the evaporator, the drier and recharge the system.

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Chaska, MN 55318

Adam

Job Details: 04/25/2023

Unit not making ice. Found its not even hooked up to water supply.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Saint Paul, MN 55108

Nate

Job Details: 04/25/2023

"Freezer door not shutting. Found the cable had come out of place, hooking under a clip. I unhooked it from that clip and slid it back into place. Now it closes great."

We serviced a

LG DRYER

Model DLG1320W

Near Saint Paul, MN 55118

Delton

Job Details: 04/25/2023

Found that dryer sheet was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed dryer sheet and lint. Tested and dryer now runs quiet. Dryer is working good.

We serviced a

GE WASHER

Model GTW220ACK6WW

Near Carver, MN 55315

Adam

Job Details: 04/25/2023

Customer said baby clothing and small loads gets bunch up on a side and shakes. I explained its very common on this model and most new washers. Small loads can get uneven easily especially baby clothing. Said it works fine on big loads or normal. I did find the belt worn out so I replaced belt to have it help. Unit is working good.

We serviced a

GE DISHWASHER

Model GDT580SSF2SS

Near Savage, MN 55378

Adam

Job Details: 04/25/2023

Customers complaint unit is leaking. Removed kick panel and the drip pan had water. Removed pan then ran unit for 30 minutes the went through test mode. No leaks. Customer is going to get some water sensors and watch it and see if they can see it.

We serviced a

SAMSUNG DISHWASHER

Model DW80R7060UG

Near Sartell, MN 56377

Seth

Job Details: 04/25/2023

LC error dishwasher is leaking. I found a leak and was able to fix it. The leak is now fixed.

We serviced a

LG DRYER

Model DLEC855W

Near Minneapolis, MN 55413

Nate

Job Details: 04/25/2023

"Its a ventless dryer thats been leaking a lot of water when it runs. Its been leaking water when it runs every time. I took the lower front panel off, pulled out the drawer, and took out the 6 screws on the bottom panel. Under the panel it was full of water and lint. Especially in the back, where there is a drain the lint goes down into the bottom pan. I cleaned all the lint and water out, its super clean now. I also cleaned out lint from the blower fan area. I got a towel saturated with water on a rinse and spin cycle and then ran it for 20 minutes in the dryer. Zero drips."

We serviced a

LG WASHER

Model WM4270HWA/01

Near Bloomington, MN 55437

Delton

Job Details: 04/25/2023

"Found that the drain pump is bad and wont drain and wont advance cycle. Customer approved estimate. Replaced drain pump, tested and dishwasher drains and is working good.

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2062

Near Minneapolis, MN 55416

Nate

Job Details: 04/25/2023

Replaced torn door gasket. Applied thin layer of NSF lube to it and steamed it to smooth it out. Works great now.

We serviced a

SAMSUNG MICROWAVE

Model ME19R7041FS

Near St. Cloud, MN 56303

Seth

Job Details: 04/25/2023

"Broken outer door. Needs a new door for the unit.

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2

Near Lakeville, MN 55044

Delton

Job Details: 04/25/2023

Customer said that washer locked up and stopped with 58 minutes left and then no response. Customer said they unplugged washer and when plugging it back in caused breaker to trip in garage every time they plugged it in. They ran extention cord and washer now turns on but then has no response when pushing UI and door is still locked. I get power to board but then no response when pushing buttons to turning knob. Control board is bad and gave estimate for that but then i explained to customer that i dont think anything else is bad but not %100 until i get new board and able to test all other fucntions.Customer approved estimate for board. Ordering part and rescheduling.; ordrd 1 Dc92-01803l (Control board)

We serviced a

GE REFRIGERATOR

Model GNE25JSKCFSS

Near Chaska, MN 55318

Adam

Job Details: 04/25/2023

Complaint is not making ice. Tested harvest of ice maker. Cycled then tried to fill. Never filled though. Pulled fridge out. Was all hooked up but no water. To the fridge. They will need a maintenance or plumber to look why water isnt on. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/25/2023

Motor ohms out ok. But motor just buzzes then gives a F7E1 error (motor not running) could be motor or start capacitor there is a service bulletin out for this. Informed customer and quoting for motor. Customer approved. Ordering part and rescheduling.; ordrd 1 W11026785 (Motor) and 1 W11395618 (Run capacitor)

We serviced a

WHIRLPOOL WASHER STACKED++

Model GHW9150PW0

Near Maple Grove, MN 55369

Phillip

Job Details: 04/25/2023

The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. I quoted for a water valve. Im coming back Thursday. Customer said they can pay by check. ; ordrd 1 WP8181694 (Water valve)

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Champlin, MN 55316

Phillip

Job Details: 04/25/2023

The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. It needs the bearing kit. ; ordrd 1 W10435302 (Bearing)

We serviced a

LG REFRIGERATOR

Model LFC22740ST

Near Chaska, MN 55318

Adam

Job Details: 04/25/2023

We serviced a

LG REFRIGERATOR

Model LFC24770ST

Near Chanhassen, MN 55317

Adam

Job Details: 04/25/2023

Unit isnt making ice is the complaint. Verified complaint. Put ice maker in test mode and cycle the ice maker. In harvest mode it got stuck and would try to advance but couldnt would just get stuck and click. Unit needs new ice maker. AEQ72909603 ice maker. ; ordrng 1 AEQ72909603 (Ice maker)

We serviced a

BEKO++ DRYER

Model BDV7200X

Near Bloomington, MN 55425

Delton

Job Details: 04/25/2023

"This customer is not the easiest to deal with.Called tech support and took apart dryer for the squeaking and found that the felt is causing the squeak against the drum. I can pull front felt back and squeak stops. Needs new front felt part shows not in stock. Also called tech support for dryer that when using normal dry it is a damp dry as it only uses 500 watts and in timed dry it uses 1800 watt for heating is what tech support explained to me. Only gets up to about 115-120 degrees max. I showed customer to use Super dry if set on normal or customer will keep using timed dry.Also customer wants us to install water actuator devices on her water lines behind washer. Do we do that? If so what do we quote? I would have to pulled out stacked washer/dryer out of closet but seems pretty straight forward. Let customer know if yes or no and quote when calling back for dryer part and rescheduling.Scheduling extra time as i have never pulled apart beko dryer.Order and schedule Felt part# 2963330100; saved tckt , states that autho needed"

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, MN 55316

Matt

Job Details: 04/25/2023

"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting to hot from the crack in the burner tube and taking out the ignitor. Ordering new ignitor, burner tube and deflector. Parts on order. ; ordrd 1 ABF72909012 (Bake burner tube) and 1 MCK61936501 (Bake burner deflector) and 1 MEE61841401 (Bake ignitor)"

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Chaska, MN 55318

Adam

Job Details: 04/25/2023

Ice maker not working. Tested harvest on ice maker and found that it wasnt harvesting the bail arm is stuck. The second fridge isnt hooked up to water and wanted me to try the ice maker from that fridge to this fridge. Installed then tested. Filled with water and harvested fine. Noticed water pressure was a little week but it seamed to fill to normal amount ; saved tckt

We serviced a

SAMSUNG WASHER STACKED++

Model WF45R6300AW/US

Near Maple Grove, MN 55369

Matt

Job Details: 04/25/2023

"Customer complaint is, SHUTS OFF AFTER STARTING SPORADICALLY. Customer said when it starts, it goes through and completes the cycle perfectly. Inspected and tested. Washer was working for me every time. Theres a stored door lock error. Im going to replace the door lock. The door lock that was sent to me is not the right part. Ordering new door lock. ; ordrd 1 DC34-00028A (Door lock)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22R7551SR/AA

Near Maple Grove, MN 55369

Matt

Job Details: 04/25/2023

"Customer complaint is, TOUCH SCREEN DOES NOT WORK, SMART HUB NOT RESPONDING, WATER FLOW ON THE H2O IS SLOW. Inspected and tested. FF compartment is 39F and freezer is 1F. I found the valve wasnt turned on all the way, I opened valve and now water dispenser pressure is good. The family hub screen is unresponsive. I power cycled it, reset the red button at the top of the hinge and still unresponsive. I think we would have to start by replacing the screen part number DA82-02711D and see what happens. Dana can you call and see if this is covered. If it is, Im going to need extra time and some more information on how to replace it. ; saved tckt"

We serviced a

ELECTROLUX REF BUILT IN++

Model EI32AR80QSB

Near Sartell, MN 56377

Seth

Job Details: 04/25/2023

Failed sealed system it is not cooling. Please quote today they have the house on the market.; saved tckt

We serviced a

LG RANGE

Model LREL6321S/00

Near St. Cloud, MN 56301

Seth

Job Details: 04/24/2023

Burned up wiring. I replaced it with heavy 90deg terminal and heat rated wire. The range is now fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MBF1956KEW

Near St. Cloud, MN 56303

Seth

Job Details: 04/24/2023

Fridge is not cooling. Fans and compressor were running the machine was warm. No frost on the evaporator. Failed sealed system.

We serviced a

BOSCH RANGE

Model HGI8054UC/01

Near Eden Prairie, MN 55346

Nate

Job Details: 04/24/2023

"Not baking. Found a bad bake ignitor. Replaced ignitor, ignites and heats great now.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTD

Near Saint Michael, MN 55376

Matt

Job Details: 04/24/2023

"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found the middle door switch has failed and the holder is wore out. Customer approved repairs. Installed new switch holder and 3 micro switches. Tested and microwave is working great. Microwave is now fixed.

We serviced a

AMANA DRYER

Model NGD4655EW

Near Chanhassen, MN 55317

Adam

Job Details: 04/24/2023

"Unit wont tumble. Tenant took unit apart before arrival. Unit has a broken belt. Checked rollers and idler also. Idler was tight and one roller was. Reassembled unit and tested. Units working great and quiet.

We serviced a

ILVE++ RANGE

Model UPDN100FDMPGUYNG

Near Prior Lake, MN 55372

Delton

Job Details: 04/24/2023

Replaced all parts, 4 electrodes and flame sensors for burners. Tested on low and all burners ignite and staying lit over 10 minutes.

We serviced a

GE REFRIGERATOR

Model GNE29GMKIES

Near Maple Grove, MN 55311

Phillip

Job Details: 04/24/2023

The customer said that a few random item were frozen. Today I hooked up the Newfi tool. There was no active faults. The fan is running good and the frost pattern was perfect. I cleared the codes. I advised the customer to move some things around so food and items are not touching the sides. I said it could have just been a air flow issue. Over packing can cause random items to freezer.

We serviced a

KENMORE DRYER

Model 110.727221

Near Saint Paul, MN 55105

Delton

Job Details: 04/24/2023

"Found that dryer thermal fuse is open and cut heat. Also the rollers, belt idler are worn out. Customer approved estimate. Replaced parts, tested and dryer is tumbling quietly, heating and working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LF3

Near Saint Paul, MN 55104

Nate

Job Details: 04/24/2023

"Icemaker mold all frosted and iced over. needs new Icemaker control board as the current is the original and its not up to date or working. I took apart Icemaker, a lot of calcification, quoted tenants for new PCB and explained we need that to put into test mode.

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Saint Paul, MN 55105

Delton

Job Details: 04/24/2023

"Unit top and back were taken apart when i got here. I plugged in washer and ran quick cycle. Washer filled, agitated, drains and spins. Washer is working good as im here. Customer bought his own pressure switch and i said that is likely the issue if it is intermittent but customer will call back if problem persists.Customer said he would put it back together."

We serviced a

MAYTAG WASHER

Model MVWC450XW4

Near Otsego, MN 55301

Matt

Job Details: 04/24/2023

"Customer complaint is, Washer is not washing clothes, Not spinning. Customer was having issues with it getting off balance, but they were washing a blanket. Inspected and tested. Ran washer through test mode and everything worked perfectly. I started a rinse and spin with the blanket that they were having issues with and it filled, agitated, drained and spun out perfectly. Washer is testing good. I think it just got off balance."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF

Near Saint Paul, MN 55117

Nate

Job Details: 04/24/2023

Replaced bad UI and and control panel. Runs great now.

We serviced a

LG DRYER

Model DLG5932W

Near Roseville, MN 55113

Nate

Job Details: 04/24/2023

Not running. They had replaced the idler pully. The fitting wasnt right so the pully was stuck in the wrong position and there was no tension on the belt. Replaced the pully. Runs great now.

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2080

Near Minneapolis, MN 55410

Phillip

Job Details: 04/24/2023

Last visit I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. I replaced the top drawer left track. The temps were 36 and -6. No frost today. The drawer is closing good.

We serviced a

SAMSUNG DRYER

Model DV40J3000GW/A2

Near Saint Paul, MN 55106

Delton

Job Details: 04/24/2023

"Dryer is heating as im here but then after 20 minutes the dryer stopped heating. Gas coils stop turning on gas. Replaced gas coils, tested and dryer is cycling heat and working good.

We serviced a

LG CLEANING- DRYER

Model DLG4971W

Near Saint Paul, MN 55113

Nate

Job Details: 04/24/2023

"There was a tear in the vent behind the dryer. I taped it up well with vent tape. Ran the dryer, no exhaust escaping."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near East Bethel, MN 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE TOP RACK UP AND DOWN ADJUSTERS AND ROLLER ASSEMBLIES HAVE FAILED. Inspected and tested. Found the top rack adjusters are broken. Installed new adjuster kit and tested. Dishwasher is now fixed."

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSJ

Near Saint Paul, MN 55119

Delton

Job Details: 04/24/2023

"Found that igniter is weak and wont turn on gas to heat. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chaska, MN 55318

Adam

Job Details: 04/24/2023

Customer said would get the error code and drip tray was full. Tested unit multiple times and went through test mode no codes happened and couldnt get a leak. Unit wasnt over sudsing when there. Let customer know it could be multiple things. Could be the soap or the way they are loading it. Customer is going to try out unit and let us know whats going on.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW0

Near Minneapolis, MN 55418

Nate

Job Details: 04/24/2023

"Replaced bad main PCB. Ran it for 20 minutes. Runs great now. There are a lot of detergent suds, so I put some cooking oil in the washer while it was running, to help rid it of the majority of suds. Also recommended to tenant using affresh to help get all the old detergent residue out from the previous tenants who used quite a bit."

We serviced a

LG WASHER

Model WT5680HVA

Near Minneapolis, MN 55443

Phillip

Job Details: 04/24/2023

The customer complaint is the washer leaks out the bottom on every other load if not every load. After running the washer for a while I found that water is coming up and leaking out from under the tub cover.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near East Bethel, MN 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE GRIDDLE BURNER DOES NOT LIGHT THROUGH ALL ORIFICES, ABOUT 1/3RD ONLY. Inspected and tested. Found it was just dirty and gummed up. I cleaned the griddle burner head and tested. Burner is working great. Range is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near East Bethel, MN 55011

Matt

Job Details: 04/24/2023

"Customer complaint is, THE ICE MAKER FREEZES UP AND HAS TO BE DEFROSTED ONCE OR TWICE A MONTH. Installed new ice maker repair kit and sealed the inside and outside of the ice room. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

LG WASHER

Model WM4000HWA/01

Near Maple Grove, MN 55311

Matt

Job Details: 04/24/2023

"Customer complaint is, U5 ERROR CODE, THE UNIT IS 3 MONTHS OLD. This is a vibration sensor error. Inspected and tested. Ran washer through test mode and everything worked perfectly. Customer wasnt home, so I was able to find 2 bath towels and ran it through a speed wash cycle and it worked perfectly. The board was sending 5VDC to the sensor which is good. I did not see excessive vibration while I was testing. Customer is going to try and put rubber feet underneath it and see if that helps.

We serviced a

LG RANGE

Model LRE3193BD/00

Near Burnsville, MN 55337

Delton

Job Details: 04/24/2023

Bake or broil does not work. Found that oven relay board is bad. Not sending power to elements. Customer approved estimate. Ordering part and rescheduling customer.; ordrd 1 EBR74164805 (Relay board)

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/24/2023

"No heat, failed operation thermostat. Parts on order.; ordrd 1 WE04X25195 (Operating Thermostat)"

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near St. Cloud, MN 56304

Seth

Job Details: 04/24/2023

"Customer complains about left hand door, swing and placement. Upon arrival and inspection I found the upper left-hand door bushing has failed it fell apart. Please order part number- WR02X24999. ; schdld next appmnt for 5/1 MON !"

We serviced a

LG WASHER

Model WT7305CV

Near Burnsville, MN 55337

Delton

Job Details: 04/24/2023

Touch panel is very hard to start. The UI is not sensing touch. I took off UI and pressed bear metal on UI and it did turn on but even though its touching the panel it intermittently senses touching to turn on or start washer. Need new UI.I called in ST autho and gave them part number to order and they said to close this call out and they will send a new call number? I took picture of model serial# tag.UI part# EBR86498808; saved tckt

We serviced a

KENMORE DISHWASHER

Model 66513413K701

Near Maple Grove, MN 55311

Phillip

Job Details: 04/24/2023

The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. I did not use the heater. ; ordrd 1 WPW10084141 (Main board)

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, MN 55346

Adam

Job Details: 04/24/2023

Ice maker wont cycle. It filled with water so the valve is good. Just wont harvest. Seams like a motor in the ice maker has failed. Needs a new ice maker. Also the freezer door lock which is on the bottom right and helps hold and pull the freezer door tight is busted. Customer would like that Replaced also. Quoted blue book and rescheduled Ice maker and lock ordered from Marcone; ordrd 1 00744441 (Ice maker) and 1 00623375 (Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Minneapolis, MN 55421

Phillip

Job Details: 04/24/2023

The customer said it stopped making ice but still dispenses water out the door. I found the ice mold had ice in it. I pressed the test button on the ice maker. The ice maker dumped the ice then filled with water. Since it only runs in test mode it needs a new ice maker. Please order the ice maker. I told the customer to call us once he gets the ice maker. They did send a water valve w11645245. I installed the valve because the water pressure was slow. The pressure is better now. Ice maker W11546935; O-emld tckt

We serviced a

SAMSUNG DRYER

Model DVG50A8600E/A3

Near Mounds View, MN 55112

Phillip

Job Details: 04/24/2023

"The customer complaint is the dryer does not heat well and takes forever to dry. I started the dryer on a time dry. The flames comes on and it heats for one cycle. The heat got up to 145. The flame never came back on after it shut off. I hooked up Hass. There was only door error codes nothing related to the issue. I ran the auto test and it passed. I tried it again on all the cycles and it does the same thing. The air flow is good and I tried it with the duct removed. Its still not cycling back on after the first time. I checked the diagnostic page and other techs have replaced the parts I listed. Please get approval and order the parts I have listed. Pcb main DC97-21429JThermistor DC32-00007AThermistor DC93-00329AThermostat DC47-00017A; snapped 2 QuickPics, states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model D1976

Near Chaska, MN 55318

Adam

Job Details: 04/24/2023

"Cutlery rack has broken. Added part numbers and photos for those. The top rack slides out. Its not leaning foward. Looks like the racks/drawers slides are worn out. I cant part number for that part. Please quote customer for parts and labor. Unable to look up partsSlider 700461Slider 700460Basket 700466; snapped 3 QuickPics, states that autho needed"

We serviced a

LG DRYER

Model DLEX8100V

Near Woodbury, MN 55129

Delton

Job Details: 04/24/2023

Found that Im getting power to control board but wont turn on when pushing power button.I can hear the control board buzz when pushing power button. Control board is bad. Doesnt appear to be UI as it can hear the buzz on control board when pushing power.Call into ST and get autho for controlBoard part# EBR76519513Taking other parts shipped by ST with me. Will use on return trip.; saved tckt

We serviced a

DACOR++ COOKTOP++

Model SGM466S

Near Chaska, MN 55318

Adam

Job Details: 04/24/2023

Having same issue as before its been working great till lately. All igniters look clean. I cleaned them any way. Couldnt get the issue happen when I was there. Tried different burners boiling water on each and never had an issue. Let customer know I cant get issue to happen for my self. I said we could try the other igniters but its a educated guess because we cant get the issue happen all the time. Informed we could just change the rest of the igniters but not sure if that would do or not. He said the last time we did just one and it worked for half a year. We like to try the igniters. Looks like we put de81-02696A igniter in last time. Please quote with the dishwasher repair; ordrng 5 de81-02696A (Igniter)s

We serviced a

LIEBHERR++ REF BUILT IN++

Model MRB3000

Near Minnetrista, MN 55364

Adam

Job Details: 04/24/2023

"Light keeps flickering. Got the shelf we needed but didnt come with the light. In it. Tried to swap over the new one but didnt work the plastic screen busted and everything for the lamp busted. Needs the led strip the led light holder and the screen added photos. I cant get a clear image off my phone. Customers house has no service phone says SOS wont let me even call. Customer forgot Wi-Fi password. They use Wi-Fi to makes calls. We need to source other parts. Looks like it should have been assembly. Will need to look up more info on this ; snapped 3 QuickPics, states that autho needed"

We serviced a

BEKO++ WASHER

Model WMY10148C2

Near Minneapolis, MN 55401

Nate

Job Details: 04/24/2023

"It fills and drains in the first couple minutes, then runs drain pump for 5 minutes, then shuts off. Wont progress. But you can put it on the spin and drain and it will run through that ok. Spoke for awhile with Beko tech support, they said it needs both Front pressure switch 2801561800, and Level sensor 2833830400. DW can you please order these and schedule customer for my return? Ill need 2 time slots, and oven cart. Its a stacked unit in a really tight spot. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PYE22PSHJSS

Near Minneapolis, MN 55443

Phillip

Job Details: 04/24/2023

"The whole refrigerator is not cooling at all, both sections are not cooling. I can hear the compressor buzz and then click. I pulled the fridge out and pulled the cover off. I found the compressor has been replaced before. The customer said the compressor was replaced last February. I tried a new compressor relay and a hard start. The compressor wont start it just makes a loud humming sound. The compressor is bad and needs to be replaced. I added pics. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Clear Lake, MN 55319

Seth

Job Details: 04/24/2023

"The valve is bad but so is the PCB, they close today they will call and give us direction. I quoted a board at $120 no additional labor.; saved tckt , states that autho needed"

We serviced a

MAYTAG WASHER

Model MHW4200BW1

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Not draining with error. Upon arrival and inspection, I found the laundry was closed in the tub and it was locked. I put it in the service diagnostic mode and unlock the door. We removed the clothes and started draining water. In the end we found two seashells, and the hairball had lodged in the 90? elbow and caused the issue. We cleared the hoses put it back together tested it and it finished the rapid wash cycle with four towels perfectly. The washer is now fixed

We serviced a

WHIRLPOOL DRYER

Model LEB6200PQ1

Near Sartell, MN 56377

Seth

Job Details: 04/21/2023

Popped belt was replaced. The dryer is now fixed.

We serviced a

MAYTAG WASHER

Model LAT9604AAE

Near St. Cloud, MN 56303

Seth

Job Details: 04/21/2023

Failed switch was replaced. The washer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Fridge was not cooling. On arrival and inspection found the automatic, defrost circuit was not being energize. I had power at the board but not to the heater. I changed the wiring back and found a loose connection at a molex connector. I received the molex connector and loose wire, and it began working as designed.

We serviced a

KENMORE REFRIGERATOR

Model 106.536423

Near Elk River, MN 55330

Matt

Job Details: 04/21/2023

"Customer complaint is, ICE MAKER IS NOT WORKING. Customer said it started working again after he called. Also said the plastic guard/ shoot that directs the cubes into the bucket is cracked and sometimes falls out of place and jams up the ice maker. Inspected and tested. Freezer temperature was 1F. The ice bucket was almost full. Optics tested good. Ice maker cycled and filled with water while I was looking at it. Ice maker is currently working great. Customer is just going to use it and see what happens.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/02

Near St. Cloud, MN 56301

Seth

Job Details: 04/21/2023

"Dishwasher has a loud pitched noise and e-15 error. Bad pump making the noise, I could not find the source of the leak there were suds. I quoted a pump but noted the leak may have another source.

We serviced a

MAYTAG WASHER

Model MVWC416FWO

Near Big Lake, MN 55309

Seth

Job Details: 04/21/2023

"Leaking, not draining, and after power event it wont respond. The drain pump and gearbox have failed.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2660KES

Near Eden Prairie, MN 55347

Adam

Job Details: 04/21/2023

"Customer stated unit making loud noise. Noise wasnt present on arrival. Tried to get the noise to happen but never did. Customer is going to try to record the noise.

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Minneapolis, MN 55422

Phillip

Job Details: 04/21/2023

The customer said the dryer would not start and it gives the control failure fault f1. I inspected the main control and found the primary motor relay was bad. I quoted for the repair. I replaced the relay and made a connection from the relay to the main terminal. The dryer is running and heating.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/13

Near Big Lake, MN 55309

Seth

Job Details: 04/21/2023

E-15 the error had cleared. The dishwasher was full of suds we cleared it and tested. The error did not re-offend.

We serviced a

JENN-AIR RANGE

Model JES9860AAB

Near Roseville, MN 55113

Nate

Job Details: 04/21/2023

"Convection fan doesnt run, just hums/ no restrictions to blade. Needs new motor. Looks like the convection motor must have knocked out the board.I disconnected the convection fan and taped it up well. Job complete."

We serviced a

ASKO++ DRYER

Model 10772110

Near Burnsville, MN 55337

Delton

Job Details: 04/21/2023

Dryer is condenser dryer that had a outside vent hooked up so was sucking in air but actually blocking air. Also the condenser was full of lint and hair build up. Appears that since vent was attached and it probably was blocking airflow and condenser was clogged also blocking air flow caused dryer to overheat and shut off until it cooled off and would run again. I explained to customer that condenser needs to be cleaned and not to use vent since the dryer is sucking in air and not blowing out air.I disconnected vent and showed customer where condenser is to clean it. Dryer is running continuously.

We serviced a

GE REFRIGERATOR

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 04/21/2023

Installed new board. Display is working good with out flickering. Reassembled unit and it's cooling.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Blaine, MN 55449

Matt

Job Details: 04/21/2023

"Customer complaint is, STARTED LOAD AND WALKED AWAY. HEARD LOUD NOISES AND RAN BACK TO UNIT, IT WAS IN THE MIDDLE OF WASH CYCLE. Inspected and tested. Washer is noisy while its agitating. I inspected drive hub and it was good. I tipped washer back and found a plastic water bottle cap was stuck in between the motor and shield. I removed and tested again and washer sounds great. Washer is now fixed."

We serviced a

GE DRYER

Model DLSR483EG1WW

Near Osseo, MN 55311

Matt

Job Details: 04/21/2023

"Customer complaint is, START KNOB IS BROKEN. Inspected and tested. The start switch is broken, the tabs on the panel that hold it are broken and the knob is cracked. Installed new panel, start switch and knob. Tested and dryer is working great.

We serviced a

KITCHENAID REFRIGERATOR

Model Krmf606ess01

Near Shakopee, MN 55379

Adam

Job Details: 04/21/2023

Had water leaking out fridge was customers complaint. Found the drain in the fresh food was a ice dam. Steamed out the ice and cleaned out the drain in the back of the fridge.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1831US0A

Near Minneapolis, MN 55409

Nate

Job Details: 04/21/2023

"Hooked dishwasher up to power and water. Ran it, it fills, drains and runs well. Zero leaks. Found a bunch of debris under the washer, around the flood sensor float. Used my vacuum to suck up the debris so that it doesnt possibly get stuck in the up position."

We serviced a

MAYTAG DRYER

Model PYG2300AWW

Near Osseo, MN 55311

Matt

Job Details: 04/21/2023

"Customer complaint is, gas dryer is squeaking and vibrating. Inspected and tested. Found the right rear roller had failed. Installed roller kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, MN 55122

Delton

Job Details: 04/21/2023

"Found that the water drain bypass hose had rubbed against the bolt for the drain pump that had loosened and stuck up and rubbed a hole into the hose and was leaking when using washer. Replaced hose, tested and no leaks. Washer is working good."

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55410

Nate

Job Details: 04/21/2023

"Replaced board and Icemaker. It cycled and filled with water. Works great now."

We serviced a

MAYTAG WASHER

Model MAV7600AWQ

Near Eagan, MN 55122

Delton

Job Details: 04/21/2023

"Replaced lid switch, tested and washer now fills, agitate, drains and spins. Washer is working good. Also dryer timer knob broke. I also replaced the knob.

We serviced a

LG WASHER

Model WT5680HVA

Near Saint Michael, MN 55376

Matt

Job Details: 04/21/2023

"Customer complaint is, LEAKS FROM THE BOTTOM DURING THE WASH CYCLE. Inspected and tested. Started washer on a heavy duty cycle empty and let it fill, agitate and then drain, but there was no leaks. Customer put some clothes in the washer and I ran it through a rinse and spin and when the washer did the wave force check, it leaked out the back right side. Theres a crack in the outer tub about 3/4 of the way up.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Eagan, MN 55123

Delton

Job Details: 04/21/2023

Replaced motor/sump assembly. Tested and no errors and dishwasher is working good.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Saint Paul, MN 55105

Delton

Job Details: 04/21/2023

"Replaced control board, ice maker and door mullion. Also added shim kit to adjust right side of door up a little bit. Tested and refrigerator is working good.

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Minneapolis, MN 55441

Phillip

Job Details: 04/21/2023

"I replaced all the parts that were sent. The control panel looks good, the drain pump drains good and sounds good. I replaced the diverter parts and the lower rack. I side mounted the dishwasher so it doesnt move."

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Rosemount, MN 55068

Adam

Job Details: 04/21/2023

Unit was cooling from last diagnosis. On arrival freezer was at 70 degrees. Compressor had failed. Replaced compressor and filter dryer. Recharged system. Updated control board then plugged unit in started to cool right away by when I left it was under 60 degrees. Unit is now working properly

We serviced a

GE DRYER

Model DDG8580SAMWW

Near Maple Grove, MN 55369

Phillip

Job Details: 04/21/2023

The customer said when they run the dryer sometimes the circuit breaker trips. The customer now thinks the breaker trips when they run the washer and dryer together. The washer and dryer are in a room with other utilities and has a freezer on the same circuit as the washer and dryer. I ran the dryer and washer at the same time. The breaker never tripped for me while I was testing. I took the front off the dryer and inspected the igniter and wire connections. The igniter looked good. When I put the front back on one of the door switch wires got in the way and was almost pinched. This dryer has been serviced before so its possible that wire was pinched and I did not notice it when I removed the front panel.As of today the dryer is working and does not trip the breaker. I advised the customer that with all those appliances on one breaker its possible the breaker is weak and may need to be replaced.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Minneapolis, MN 55423

Nate

Job Details: 04/21/2023

Replaced bad lid strike and latch. Works great now. Latches/locks exceptionally well now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Osseo, MN 55311

Phillip

Job Details: 04/21/2023

The customer said the water filter is stuck in. I tried removing the filter and it came out pretty easy. I put the new filter in and had the customer run water. I checked for leaks and it was not leaking. The customer tried removing the filter and he was able.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A303

Near Albertville, MN 55301

Matt

Job Details: 04/21/2023

"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail.