We serviced a
DACOR++ RANGE
Model HGR30PS/LP
Near Waconia, MN 55387
Adam
Job Details: 01/05/2023
Unit wasnt heating up found the igniter was weak. Replaced igniter and then reassembled unit. Tested unit multiple times. It working properly but when taking temps noticed the 50 temps lower then it should be. Also the blue prelight isnt working.Looks like we need the thermostat and oven control ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG WASHER
Model WM2501HWA
Near Shakopee, MN 55379
Adam
Job Details: 01/05/2023
Unit leaking out the front. Found the door boot had a small hole. Quoted customer for new bellow/boot. Customer approved ordered boot from Sundberg and rescheduled customer. Glue the small hole for the mean time but let customer it will probably still leak a little; schdld next appmnt for 1/12 THU !
We serviced a
GE REFRIGERATOR
Model DFE29JMDAES
Near Minneapolis, MN 55442
Phillip
Job Details: 01/05/2023
The customer said the fresh food section is not cooling well and the freezer is fine. I found the fresh food fan was not working. I pulled the fan out and moved it by hand. The fan motor is bad. I replaced the fan motor and ran the firmware update. All tested good. ; used 1 WR60X26866 (EVAP FAN MOTOR (NON-STANDARD SXS)) from stock
We serviced a
JENN-AIR RANGE
Model JGS8860BDP17
Near Victoria, MN 55386
Adam
Job Details: 01/05/2023
; schdld next appmnt for 1/9 MON !
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Minneapolis, MN 55412
Nate
Job Details: 01/05/2023
"Evaporator totally iced up. Heater comes on when I put it into forced defrost. Needs a new control box. Ordered, coming back next Thursday to install. ; ordrd 1 W11382529 (Control box)"
We serviced a
LG WASHER
Model WM2501HWA
Near Shakopee, MN 55379
Adam
Job Details: 01/05/2023
Unit leaking out the front. Found the door boot had a small hole. Quoted customer for new bellow/boot. Customer approved ordered boot from Sundberg and rescheduled customer. Glue the small hole for the mean time but let customer it will probably still leak a little; schdld next appmnt for 1/12 THU !
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Minneapolis, MN 55421
Nate
Job Details: 01/05/2023
Not heating. Found bad coils. Cleaned out dryer and replaced coils. Runs great now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE REFRIGERATOR
Model DFE29JMDAES
Near Minneapolis, MN 55442
Phillip
Job Details: 01/05/2023
The customer said the fresh food section is not cooling well and the freezer is fine. I found the fresh food fan was not working. I pulled the fan out and moved it by hand. The fan motor is bad I replaced the fan motor and ran the firmware update. All tested good. ; used 1 WR60X26866 (EVAP FAN MOTOR (NON-STANDARD SXS)) from stock
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Eden Prairie, MN 55347
Adam
Job Details: 01/05/2023
Installed door latch from last diagnosis and tested unit multiple times. Unit is working properly now with out any beeping. Installed AGM76209501; used 1 AGM76209501 (DOOR LATCH ASSM) from stock
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Minneapolis, MN 55412
Nate
Job Details: 01/05/2023
"Evaporator totally iced up. Heater comes on when I put it into forced defrost. Needs a new control box. Ordered, coming back next Thursday to install. ; ordrd 1 W11382529 (Control box)"
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Minneapolis, MN 55421
Nate
Job Details: 01/05/2023
Not heating. Found bad coils. Cleaned out dryer and replaced coils. Runs great now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE DRYER
Model 110.796228
Near Minneapolis, MN 55429
Adam
Job Details: 01/05/2023
Unit would stop heating and would have to start unit multiple times to finish the cycle. The igniter looked good and flame looks good. All sensors are good. Did a temp reading temps got to 190 inside units drum which is normal for gas. The coils are failing half way through the cycle. Quoted then replaced coils now unit is working great; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Eden Prairie, MN 55347
Adam
Job Details: 01/05/2023
Installed door latch from last diagnosis and tested unit multiple times. Unit is working properly now with out any beeping. Installed AGM76209501; used 1 AGM76209501 (DOOR LATCH ASSM) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS1
Near Plymouth, MN 55446
Phillip
Job Details: 01/05/2023
The customer complaint was water is leaking from the bottom right side of the door. I inspected the spray arms and door seal. I found the right side of the door seal is all chewed up. A rack pivot is broken on the upper rack. I quoted for the gasket and pivot. Im ordering the 2 parts. ; ordrd 1 W11177741 (DOOR SEAL) and 1 WPW10082853 (RACK ADJUSTER)
We serviced a
SAMSUNG DRYER
Model DV52J8700EP/A2
Near Plymouth, MN 55446
Phillip
Job Details: 01/05/2023
"Customer complaint was the dryer will not tumble. I started the dryer and verified that nothing will happen. Motor would not make a noise. I spun the drum by hand and felt no resistance. I lifted the top and found the belt was not broken, but the idler pulley wheel had fallen off the shaft. I gave the customer the blue book quote for replacing the idler pulley assembly. I replaced the idler, pulley assembly and oiled rollers. The airflow tested good, and the dryer is heating properly. ; used 1 DE634A (IDLER PULLEY) from stock"
We serviced a
KENMORE DRYER
Model 110.796228
Near Minneapolis, MN 55429
Adam
Job Details: 01/05/2023
Unit would stop heating and would have to start unit multiple times to finish the cycle. The igniter looked good and flame looks good. All sensors are good. Did a temp reading temps got to 190 inside units drum which is normal for gas. The coils are failing half way through the cycle. Quoted then replaced coils now unit is working great; used 1 5303931775 (GAS VALVE COIL KIT (NEW STYLE)) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Medina, MN 55340
Phillip
Job Details: 01/05/2023
The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSS1
Near Plymouth, MN 55446
Phillip
Job Details: 01/05/2023
The customer complaint was water is leaking from the bottom right side of the door. I inspected the spray arms and door seal. I found the right side of the door seal is all chewed up. A rack pivot is broken on the upper rack. I quoted for the gasket and pivot. Im ordering the 2 parts. ; ordrd 1 W11177741 (DOOR SEAL) and 1 WPW10082853 (RACK ADJUSTER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 01/05/2023
The customer complaint is the fresh food section is not cooling. I pulled the drawers out and found frost building up on the rear evaporator. This has happen before and the sensors was replaced. I gave the customer a quote for the new kit plus fan with sensor. W11457241W11087438; ordrd 1 W11087438 (DEFROST LIMIT AND DEFROST EVAP0RATOR) and 1 W11457241 (DRAIN LINE KIT)
We serviced a
SAMSUNG DRYER
Model DV52J8700EP/A2
Near Plymouth, MN 55446
Phillip
Job Details: 01/05/2023
"Customer complaint was the dryer will not tumble. I started the dryer and verified that nothing will happen. Motor would not make a noise. I spun the drum by hand and felt no resistance. I lifted the top and found the belt was not broken, but the idler pulley wheel had fallen off the shaft. I gave the customer the blue book quote for replacing the idler pulley assembly. I replaced the idler, pulley assembly and oiled rollers. The airflow tested good, and the dryer is heating properly. ; used 1 DE634A (IDLER PULLEY) from stock"
We serviced a
LG DRYER STACKED++
Model DLE7177WM
Near Rogers, MN 55374
Phillip
Job Details: 01/05/2023
The customer complaint is the dryer does not heat. I started the dryer and verified its not heating. I took the dryer apart and tested the heater and thermal fuse on the heater. I found the fuse is bad. I gave the customer BB quote plus advised I would shorten the dryer duct in the back. I replace the fuse and shortened the duct. The dryer is heating but its taking a long time to heat up. When I disconnected the dryer duct the temp went up faster. I advised the customer they need the duct cleaned ASAP. If the duct is not cleaned it can cause the fuse to pop early. Advised there would be a charge for replacing it again if the duct is not cleaned .; used 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Medina, MN 55340
Phillip
Job Details: 01/05/2023
The washer top was starting to rust. I verify the rust on the lid and I replaced all the parts that were sent. I left the old lid with the customer because the model serial tag will not transfer.
We serviced a
BOSCH DISHWASHER
Model SHE87SWD5N/11
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
Was getting e:15 error (leak error) I pulled out dishwasher and there was small amount of water on bottom of drip pan but can see water mark that there was more water in there that must of evaporated. Ran normal cycle for over 35 minutes and did not find any leaks. Only thing that was concerning was that there was a lot of suds and i did not add any water that could of possibly overflowed and it channels into drip pan. Also when draining the sink backed up but did drain right before dishwasher finished draining cycle.Mechanically as im here Im not seeing any leaks and all fucntions are working good. I explained to customer of what i thought could cause error and to use it as normal and if it happens again to call back and ill be back out. Dishwasher is working good and no leaks as im here.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 01/05/2023
The customer complaint is the fresh food section is not cooling. I pulled the drawers out and found frost building up on the rear evaporator. This has happen before and the sensors was replaced. I gave the customer a quote for the new kit plus fan with sensor. W11457241W11087438; ordrd 1 W11087438 (DEFROST LIMIT AND DEFROST EVAP0RATOR) and 1 W11457241 (DRAIN LINE KIT)
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."
We serviced a
LG DRYER STACKED++
Model DLE7177WM
Near Rogers, MN 55374
Phillip
Job Details: 01/05/2023
The customer complaint is the dryer does not heat. I started the dryer and verified its not heating. I took the dryer apart and tested the heater and thermal fuse on the heater. I found the fuse is bad. I gave the customer BB quote plus advised I would shorten the dryer duct in the back. I replace the fuse and shortened the duct. The dryer is heating but its taking a long time to heat up. When I disconnected the dryer duct the temp went up faster. I advised the customer they need the duct cleaned ASAP. If the duct is not cleaned it can cause the fuse to pop early. Advised there would be a charge for replacing it again if the duct is not cleaned .; used 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock
We serviced a
KENMORE DRYER
Model 110.7810231
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
"Customer said that Dryer smells like it was burning but then after a few cycles stopped. Customer also said it was taking 2 cycles to dry clothes. I tested heat and dryer was short cycling. I disconnected vent and dryer is cycling heat normally. I checked outside vent and saw that inside floor, vent is disconnected from outside dryer vent (see picture) i showed customer and informed them that itll need to be fixed and since its in the floor with finished ceiling, its not something we do. He will contact dryer vent wizard.Dryer lint was smoldering inside dryer and i explained that is because of dryer not venting outside lint falls inside dryer because of poor air flow. Dryer should work fine once vent is fixed."
We serviced a
BOSCH DISHWASHER
Model SHE87SWD5N/11
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
Was getting e:15 error (leak error) I pulled out dishwasher and there was small amount of water on bottom of drip pan but can see water mark that there was more water in there that must of evaporated. Ran normal cycle for over 35 minutes and did not find any leaks. Only thing that was concerning was that there was a lot of suds and i did not add any water that could of possibly overflowed and it channels into drip pan. Also when draining the sink backed up but did drain right before dishwasher finished draining cycle.Mechanically as im here Im not seeing any leaks and all fucntions are working good. I explained to customer of what i thought could cause error and to use it as normal and if it happens again to call back and ill be back out. Dishwasher is working good and no leaks as im here.
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3 01
Near Saint Michael, MN 55376
Phillip
Job Details: 01/05/2023
The dryer will start but only run for a few seconds and shuts off. When the motor runs its loud. After trying to get it to run a few times the motor it burning and smells. I can hear the overload click on the motor once it cools down. The windings on the motor are bad and the motor assembly needs to be replaced. I gave the customer the BB quote for the whole assembly. I advised its more cost effective to do the whole assembly verses just the motor. The customer wanted to think it over and will let us know if they want to fix it. I created a estimate invoice.
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
"Replaced transformer, magnetron, capacitor. Tested and microwave is heating and working good."
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLCE7522AW3
Near Eden Prairie, MN 55347
Delton
Job Details: 01/05/2023
Dryer will run for about 10 seconds and then shut off. I never felt any heat during that time. Went into error list and shows E53 which says Drum motor centrifugal switch error. Replace motor and/or control board.Im not sure which one. Part not in stock. Order both parts and give estimate for more expensive one.Schedule 2 hours for repair.Control board 5304530033; motor 134196602; saved tckt
We serviced a
KENMORE DRYER
Model 110.7810231
Near Eagan, MN 55123
Delton
Job Details: 01/05/2023
"Customer said that Dryer smells like it was burning but then after a few cycles stopped. Customer also said it was taking 2 cycles to dry clothes. I tested heat and dryer was short cycling. I disconnected vent and dryer is cycling heat normally. I checked outside vent and saw that inside floor, vent is disconnected from outside dryer vent (see picture) i showed customer and informed them that itll need to be fixed and since its in the floor with finished ceiling, its not something we do. He will contact dryer vent wizard.Dryer lint was smoldering inside dryer and i explained that is because of dryer not venting outside lint falls inside dryer because of poor air flow. Dryer should work fine once vent is fixed."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Apple Valley, MN 55124
Delton
Job Details: 01/05/2023
Found that roller is worn out causing rubber burning smell. Replaced roller and cleaned out inside dryer of lint build up. Tested and dryer itself is cycling heat and working good. Attached vent and heat spikes. Found that outside vent is crushed. I showed customer they will replace it. Dryer itself is working good.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3 01
Near Saint Michael, MN 55376
Phillip
Job Details: 01/05/2023
The dryer will start but only run for a few seconds and shuts off. When the motor runs its loud. After trying to get it to run a few times the motor it burning and smells. I can hear the overload click on the motor once it cools down. The windings on the motor are bad and the motor assembly needs to be replaced.
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Farmington, MN 55024
Delton
Job Details: 01/05/2023
"Touch panel is bad. Several buttons do not respond when pushing and the start/cancel button is one of those. Dishwasher wont start. Also door handle plastic is broken. Touch panel part is discontinued and NLA. Please see if part can be found and contact customer with estimate if part can be found.Im assuming everything else on dishwasher works but without panel i cant get dishwasher to run and verify other functions.Touch panel 99003381; door latch (black only) wpw10130695; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLCE7522AW3
Near Eden Prairie, MN 55347
Delton
Job Details: 01/05/2023
Dryer will run for about 10 seconds and then shut off. I never felt any heat during that time. Went into error list and shows E53 which says Drum motor centrifugal switch error. Replace motor and/or control board.Im not sure which one. Part not in stock. Order both parts and give estimate for more expensive one.Schedule 2 hours for repair.Control board 5304530033; motor 134196602; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Minneapolis, MN 55418
Nate
Job Details: 01/05/2023
"Not cooling. Compressor is running, fans running, zero frost on evaporator. Sealed system issue."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Apple Valley, MN 55124
Delton
Job Details: 01/05/2023
Found that roller is worn out causing rubber burning smell. Replaced roller and cleaned out inside dryer of lint build up. Tested and dryer itself is cycling heat and working good. Attached vent and heat spikes. Found that outside vent is crushed. I showed customer they will replace it. Dryer itself is working good.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1842TF1
Near Minneapolis, MN 55418
Nate
Job Details: 01/05/2023
"Has been making a knocking sound since customer moved here in November. Looked at evaporator. Uniform frost, no ice around evaporator fan. Checked compressor. Warm and running, fan running strong, condenser line nice and hot. Everything checks out great."
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWW
Near Farmington, MN 55024
Delton
Job Details: 01/05/2023
"Touch panel is bad. Several buttons do not respond when pushing and the start/cancel button is one of those. Dishwasher wont start. Also door handle plastic is broken. Touch panel part is discontinued and NLA. Please see if part can be found and contact customer with estimate if part can be found.Im assuming everything else on dishwasher works but without panel i cant get dishwasher to run and verify other functions.Touch panel 99003381; door latch (black only) wpw10130695; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Saint Paul, MN 55107
Nate
Job Details: 01/05/2023
"Fridge doors not level on top with each other. Worked on trying to level out fridge, but floor it sits on slants to the right at a 20 degree angle. Unable to get tops of doors level with each other but doors seal well. Customers son put her hand in the area where ice is dispensed and knocked the rubber flap seal off. I reinstalled it and tested ice dispenser, made sure its secure and seals well."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Minneapolis, MN 55418
Nate
Job Details: 01/05/2023
"Not cooling. Compressor is running, fans running, zero frost on evaporator. Sealed system issue."
We serviced a
BOSCH DISHWASHER
Model SHX68E15UC/01
Near Minneapolis, MN 55419
Nate
Job Details: 01/05/2023
"E15 error. Ran it for an hour. No leaks, but can see its leaked from the sump, the wash motor, and the case break. Recommended switching to finish and using salt in theirs since their water tested 15 on a scale of 1-25. Ran it and it had tons of suds. Explained how that can cause leaking."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1842TF1
Near Minneapolis, MN 55418
Nate
Job Details: 01/05/2023
"Has been making a knocking sound since customer moved here in November. Looked at evaporator. Uniform frost, no ice around evaporator fan. Checked compressor. Warm and running, fan running strong, condenser line nice and hot. Everything checks out great."
We serviced a
ELECTROLUX WASHER
Model n/a
Near Minneapolis, MN 55422
Nate
Job Details: 01/05/2023
Not draining. Found the drain pump and drain line were totally plugged up with black gunk. Spent a couple hours cleaning it out. Drains great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Saint Paul, MN 55107
Nate
Job Details: 01/05/2023
"Fridge doors not level on top with each other. Worked on trying to level out fridge, but floor it sits on slants to the right at a 20 degree angle. Unable to get tops of doors level with each other but doors seal well. Customers son put her hand in the area where ice is dispensed and knocked the rubber flap seal off. I reinstalled it and tested ice dispenser, made sure its secure and seals well."
We serviced a
LG RANGE
Model LREL6321S/00
Near St. Cloud, MN 56301
Seth
Job Details: 01/05/2023
Failed element. This is a hidden bake element that has a welded cover we will need two hours. The customer is aware there will be a lot of noise and the unit will need to be cool. ; schdld next appmnt for 1/12 THU !
We serviced a
BOSCH DISHWASHER
Model SHX68E15UC/01
Near Minneapolis, MN 55419
Nate
Job Details: 01/05/2023
"E15 error. Ran it for an hour. No leaks, but can see its leaked from the sump, the wash motor, and the case break. Recommended switching to finish and using salt in theirs since their water tested 15 on a scale of 1-25. Ran it and it had tons of suds. Explained how that can cause leaking."
We serviced a
SAMSUNG DRYER
Model DV210AEW /XAA 01
Near Richmond, MN 56368
Seth
Job Details: 01/05/2023
The belted broken. I replace the belt and tested it. You just had a great heat all the rollers looks good in the dryer was clean on the inside.; used 1 WP33002535 (BELT) from stock
We serviced a
ELECTROLUX WASHER
Model n/a
Near Minneapolis, MN 55422
Nate
Job Details: 01/05/2023
Not draining. Found the drain pump and drain line were totally plugged up with black gunk. Spent a couple hours cleaning it out. Drains great now.
We serviced a
KENMORE WASHER
Model 11029852991
Near Maple Grove, MN 55369
Adam
Job Details: 01/05/2023
Customer complaint unit wont spin out and drain. Also making loud noise. Verified complaint. Tip unit back and found the coupler was bad. Quoted customer for new coupler. Installed part. Reassembled washer then tested multiple times works great; used 1 285753A (MOTOR COUPLING (TO TRANSMISSION)) from stock
We serviced a
LG RANGE
Model LREL6321S/00
Near St. Cloud, MN 56301
Seth
Job Details: 01/05/2023
Failed element. This is a hidden bake element that has a welded cover we will need two hours. The customer is aware there will be a lot of noise and the unit will need to be cool. Parts on order.; schdld next appmnt for 1/12 THU !
We serviced a
SAMSUNG DRYER
Model DV210AEW /XAA 01
Near Richmond, MN 56368
Seth
Job Details: 01/05/2023
The belted broken. I replace the belt and tested it. You just had a great heat all the rollers looks good in the dryer was clean on the inside.; used 1 WP33002535 (BELT) from stock
We serviced a
KENMORE WASHER
Model 11029852991
Near Maple Grove, MN 55369
Adam
Job Details: 01/05/2023
Customer complaint unit wont spin out and drain. Also making loud noise. Verified complaint. Tip unit back and found the coupler was bad. Quoted customer for new coupler. Installed part. Reassembled washer then tested multiple times works great; used 1 285753A (MOTOR COUPLING (TO TRANSMISSION)) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 01/04/2023
Customer complaint was water was leaking in underneath the crisper pan. I found the defrost drain in the fresh food section was iced up. Replaced the drain tubes and cleared the defrost. Drain and installed the new heater. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Clearwater, MN 55320
Seth
Job Details: 01/04/2023
"4e error code it intermittently completes cycles. Upon arrival and inspection I took the unit apart and verified pressure sensor was good the valves were good check the water supplies they were perfect pull it apart looked at the bar and I could hear loud hissing sound. I hooked up my HASS Tool and it would not read the control board. The control board has failed and intermittently it works and intermittently it fails. I quoted via blue book, he declined repairs."
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near Saint Paul, MN 55117
Nate
Job Details: 01/04/2023
"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve)"
We serviced a
KENMORE DISHWASHER
Model 665.15114K212
Near St. Cloud, MN 56304
Seth
Job Details: 01/04/2023
Customers complaint is the dishwasher would not drain. Upon arrival and inspection I found a piece of plastic in the pump although it drains perfectly for me while I was on site. I pulled the pump and remove the plastic and noticed it was having a hard time draining and pushing all the air out of the system. Once they push the air out of the system and drain great three times in a row. I left a quote for a drain pump should have more issues going forward.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW0
Near Otsego, MN 55330
Matt
Job Details: 01/04/2023
"Customer complaint is, THE DRYER RUNS BUT DOESNT HEAT UP SO THE CLOTHES DO NOT DRY. Inspected and tested. Dryer got pushed back to far and kinked the vent so its not venting properly. Found the thermal fuse was blown. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 220F 110F. I showed vent to customer and advised on replacing vent, or not pushing dryer back as far. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Dayton, MN 55327
Matt
Job Details: 01/04/2023
"Customer complaint is, SOFTENER DISPENSER NOT WORKING, ONLY INTERMITTENTLY. Inspected and tested. I called tech line and we did some voltage testing and found the board is not sending voltage to the softener solenoid. Needs a new main board. Installed new board and tested. Washer is now fixed."
We serviced a
LG RANGE
Model lrg3091st/03
Near Maple Grove, MN 55369
Matt
Job Details: 01/04/2023
"Customer complaint is, WONT BAKE, ERROR F-11 COMES UP BROIL WORKS AND BURNERS WORK. Inspected and tested. Found the bake ignitor has failed. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE WASHER
Model 110.280327
Near Hopkins, MN 55343
Adam
Job Details: 01/04/2023
"Unit is banging on the sides and giving error code. Put unit in spin mode. The bearing sounds good at this time. Looks like the suspension rods are weak and needs to be replaced. Quoted customer blue book. They approved. Will have to schedule with tenant to make sure there is a time that works with them. Owner approved after I left the house. ; ordrng 1 W10820048 (DAMPER ASSM - TUB SUSPENSION), states that autho needed"
We serviced a
WHIRLPOOL WALL OVEN++
Model GMC305PRS00
Near Saint Michael, MN 55376
Phillip
Job Details: 01/04/2023
"Customer complaint was when I use the oven. The fan is loud and the microwave light is out. I verified the fan was loud and noisy and the bulb is out. I gave the customer a quote for the repair and then I replaced the oven cooling fan. The oven is working great and sounds much much better. When I went to replace the lightbulb, I found the new bulb is the wrong one. I looked it up again and the part number is correct and the bulbs shown in the picture is correct but the ball package was way too big. Im ordering another one. The door switches on the microwave look fine so either the fan staying on for a second half of the door opened is normal or its got a sticky relay on the main board. At this time the customer did not want to fix it.Today I replaced the light bulb. The new bulb worked a few times then popped. I went and got a new one then came back and replaced it. Now its working good."
We serviced a
GE RANGE
Model JB750FJ6DS
Near Rogers, MN 55374
Phillip
Job Details: 01/04/2023
"Customer complaint was the convection fan motor is loud when it runs. Today when I started the convection fan, it barely turns at all and then the customer play video of it and it was squealing. It will need a new convection fan motor. Today I replaced the convection fan motor. The new one turns and sound good. No more issues found."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV02
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2023
"When the customer removed the top right door cap, the wires to the red switch and sensor broke. I repaired the connections and put the caps back on now. The lights come on and go off when the door is shut. . ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Chaska, MN 55318
Adam
Job Details: 01/04/2023
The son but all his bedding in the dryer then heard it snap then stop working. Disassembled unit and found the belt busted. The idler and rollers were just replaced and were good quoted and replaced the belt 341241; used 1 341241 (BELT) from stock
We serviced a
SPEED QUEEN WASHER COIN OP++
Model SWNSX2SP115TW02
Near St. Cloud, MN 56303
Seth
Job Details: 01/04/2023
Error code its not draining. The water valves wont close behind it theyre too old. Nancy is going to have a plumber come out and replace the valves he said they should be done by the time we return if theyre not we will not be able to complete the repairs.; ordrd 1 202396P (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chaska, MN 55318
Adam
Job Details: 01/04/2023
Unit would make squeaky noise intermittently during spin. I wasnt getting a noise at the time. Bearing was a little noisy. Let customer know the bearing is making a noise.
We serviced a
GE MICROWAVE
Model JVM1540SM5SS
Near Chaska, MN 55318
Adam
Job Details: 01/04/2023
Unit was dead. Checked outlet is good. Nested removed the display board. Right way noticed a wire burnt up on the thermostat. Quoted customer to replace bad thermostat and fix wiring. Installed matching thermostat and repair wiring. Reassembled unit and tested. Unit is working great; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Burnsville, MN 55306
Delton
Job Details: 01/04/2023
"Inner tub is loose making sound. Also found transmission oil leaking underneath. Washplate is stuck, cant get it off, will need to break/cut it out.Gearcase w11454734; clutch kit w10721967; washplate w10752283; hub kit w10528947; actuator w10913953; belt w11239857; saved tckt"
We serviced a
LG WASHER
Model WM3570HVA
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Found that hull sensor is bad. Replaced hull sensor, tested and washer went into high speed spin and appears to be working good. I pushed washer back and then the house power went out so i couldnt fully test it but was a bale to verify tub spinning and washer should be good to use once power is back on.; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW65GS7
Near Blaine, MN 55449
Matt
Job Details: 01/04/2023
"Customer complaint is, C10 ERROR, UNIT WAS REALLY HOT AND THEY TURNED OFF THE BREAKER. Inspected and tested. Found the upper oven bake relay is sticking on and the temperature just keeps climbing.Customer approved repairs. Parts on order. Customer said she remembers this oven being a pain to install, so Im requesting extra time for repairs. ; ordrd 1 316443919 (Relay board) and 1 316217002 (Temperature sensor)"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Andover, MN 55304
Matt
Job Details: 01/04/2023
"Customer complaint is, NO HEAT. Inspected and tested. Found the inlet thermostat is blown. Part on order. ; ordrd 1 WE04X25201 (Inlet thermostat)"
We serviced a
WHIRLPOOL WASHER
Model LSB6300PW0
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2023
"The washer does not spin, but drains. When you start a spin cycle, you can hear the motor engage and the water drains, but the basket does not spin. I removed the front and motor and found the motor coupler was not broken. I jumped the lid switch, and during the spin cycle, lift it up on the basket, and it slowly started to spin. I tried to remove the agitator so I can inspect the bell drive block but the center agitator bolt is completely rusty and not able to be removed without cutting it off. I gave the customer a quote for a new agitator, basket, bell drive, basket drive and transmission if needed. "
We serviced a
GE DRYER
Model DLLSR40GG0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 01/04/2023
"The customer said the dryer does not tumble and make noise. I started the dryer, the motor starts but it does not tumble. I found the belt was broken. I quoted and replaced the belt. ; used 1 WE12M29 (BELT) from stock"
We serviced a
ADMIRAL DRYER
Model AGD4475TQ0
Near Saint Paul, MN 55117
Nate
Job Details: 01/04/2023
"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve)"
We serviced a
FISHER PAYKEL++ WASHER
Model GWL11US
Near Minneapolis, MN 55427
Phillip
Job Details: 01/04/2023
Water was still leaking from the spray nozzle. I gave the customer a quote for both valves and the nozzle. The customer accepted the quote. I replaced both valves and nozzle.
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Saint Paul, MN 55106
Nate
Job Details: 01/04/2023
Not draining. Cleaned a bunch of debris out of the drain line. Drains great now.
We serviced a
LG WASHER
Model WM3370HRA
Near Maplewood, MN 55119
Nate
Job Details: 01/04/2023
"Continually fills with water. Found that the water valves continue filling even when their power connectors are removed. Also, pressure sensor hose is leaking air. Quoted for all 3 parts. Coming back Tuesday to install. ; ordrd 1 MEJ62305104 (Pressure sensor hose) and 1 5220FR2075L (3 way valve) and 1 5220FR2006H (1 way valve); schdld next appmnt for 1/10 TUE !"
We serviced a
GE DISHWASHER
Model CDT845P4N1W2
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Side road is not plowed at all and few cays already stuck on the road. Cannot get to house, will have to reschedule. I called customer and informed him that i couldnt get to his house and that office will call back and reschedule.; saved tckt , states that autho needed"
We serviced a
LG DRYER
Model DLG9588WM
Near Mendota Heights, MN 55118
Nate
Job Details: 01/04/2023
Not heating. Found a blown fuse. The resettable one that has a service bulletin. I didnt have mine on me. Have to order and come back next Monday. Already vacuumed out and oiled rollers. Reset it so they will have heat until Monday. Their vents were just cleaned. ; ordrd 1 6931EL3003D (Thermal fuse)
We serviced a
WHIRLPOOL DRYER
Model TGDS680BW0
Near Minneapolis, MN 55407
Nate
Job Details: 01/04/2023
"Customer has Been smelling a burning smell from their dryer. I found that they have been cleaning mineral spirits next to the dryer which is causing the smell. Since they had already paid the trip charge, I took apart the dryer and vacuumed it out and oiled up the rollers. The vent was disconnected behind the dryer, so I got that reconnected with some vent tape. Everything runs great now."
We serviced a
WHIRLPOOL MICROWAVE
Model RM288PXV
Near Edina, MN 55436
Nate
Job Details: 01/04/2023
"Uninstalled the whole control. Sending it in to be fixed. Please let customer know when I can be back once we have a definite date. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS00
Near Chaska, MN 55318
Adam
Job Details: 01/04/2023
Unit was leaking in the ice maker. Found that the ice maker wasnt defrosting all the ice it made then would fill and over flow when it defrosted. Replaced ice maker then cycled unit and now its making ice properly. Installed W10884390. Let customer if they have any other issues to give us a call; used 1 W10884390 (I/M ASSY) from stock
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Lakeville, MN 55044
Delton
Job Details: 01/04/2023
"Customer said in middle of cycle the washer started smelling like something was burning coming from it and stopped it about half way into cycle. I ran diagnostics and no errors. I ran rinse and spin and it fills, agitates, drains and spins. I ran quick cycle with load of clothes and it completed. I did not smell any burning and see any failures as im here testing washer. Customer said it was a normal load of clothes when it happened. I suggested customer use washer as normal and if it happens again notate the clothes that are being washed and when and what cycle it happened on to try and pin point the problem.Customer will use as normal and call back if problems continues."
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS/XAA
Near Chanhassen, MN 55317
Adam
Job Details: 01/04/2023
Unit is leaking from the fridge and freezer. Also the back frost on the fridge evap. This unit falls under the service bulletin for the evap heater and drain kit. Quoted customer for the drain and heater kit. Customer approved. Let customer know to unplug the fridge for 24 hours and leave the doors open to help defrost. ; schdld next appmnt for 1/11 WED !
We serviced a
LG WASHER
Model WM3997HWA/01
Near Robbinsdale, MN 55422
Phillip
Job Details: 01/04/2023
Customer tried to remove the drain filter and the cap for it broke off because the filter was so stuck. I was able to pull the filter out with a pair of pliers and replace it with a new one. The washer now fills and drains perfectly fine with no leaking from the filter.
We serviced a
LG WASHER
Model WM3670HVA
Near Elk River, MN 55330
Matt
Job Details: 01/04/2023
"Customer complaint is, EC OE- DRAIN PUMP? WONT COMPLETE A CYCLE. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Cold Spring, MN 56320
Seth
Job Details: 01/04/2023
"Install dishwasher. The cabinet was not big enough for the unit her husband will modify it. I hooked up and installed the dishwasher but could not seat it in the cabinet. It ran great no leaks. Noted issues the plumbing is not graded correctly, the drain plumbing nipple size was incorrect, and the cabinet was too small for the dishwasher."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cold Spring, MN 56320
Seth
Job Details: 01/04/2023
"Customer complained to get an error code at the spin cycle. Upon arrival and inspection I looked up the Error codes and found an F9E1 which is a long drain code. I found an F3E1 code, Who is also an F5 E2 code stored. I reset codes and found it would not drain. I pulled the unit and uninstalled it and check the filter I found the filter was plugged with miscellaneous clothing items. I remove them and re-tested it clearing the error codes. The washer finished service diagnostic mode perfectly and drained as it should. The washer is now fixed."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Coon Rapids, MN 55433
Phillip
Job Details: 01/04/2023
"The wash motor was failing. Today I replaced the wash motor and diverter. Ran it and it sounds good and no leaks z ; used 1 WD26X23258 (MOTOR/PUMP ASSM), and 1 WD19X25278 (IMPELLER & SEAL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 01/02/2023
"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.
We serviced a
GE WASHER
Model GCWP1000M1WW
Near St. Cloud, MN 56303
Seth
Job Details: 01/02/2023
Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near St. Cloud, MN 56304
Seth
Job Details: 01/02/2023
Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.
We serviced a
BOSCH DISHWASHER
Model SHX57C05UC/21
Near St. Cloud, MN 56301
Seth
Job Details: 01/02/2023
I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.
We serviced a
LG DRYER
Model DLG7301WE
Near Hopkins, MN 55343
Nate
Job Details: 01/02/2023
"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."
We serviced a
GE LAUNDRY CENTER++
Model WSM2700DAWCC
Near Minnetonka, MN 55343
Nate
Job Details: 01/02/2023
"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"
We serviced a
HOTPOINT DRYER
Model NWSR483GB1WW
Near Minneapolis, MN 55416
Nate
Job Details: 01/02/2023
Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock
We serviced a
FRIGIDAIRE RANGE
Model FPDS085PFA
Near Eagan, MN 55123
Delton
Job Details: 01/02/2023
"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."