We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Minneapolis, MN 55401
Nate
Job Details:
10/27/2023
Giving an F1 E2 error. That is for the motor control unit. Washer doesnt run. Just locks and then flashes the lock light. Put it into test mode and it gave us that error code. Tried to run it and it wont do anything. Found smoke on back of MCU. Went to Dey to get the last one in stock. Came back and installed it and it runs great now.
We serviced a
GE RANGE
Model CGS995EEL1DS
Near Otsego, MN 55330
Matt
Job Details:
10/27/2023
"Customer complaint is, THE FRONT MIDDLE WILL NOT FLAME ALL AROUND THE BURNER, JUST HALFWAY. Inspected and tested. Found one of the orifices on the front left burner is plugged. Cleaned out orifice and tested. Burner is working great. Range is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHEXNS00
Near Minneapolis, MN 55446
Adam
Job Details:
10/27/2023
Customers complaint if she installs the light bulb it flickers. Found she has the correct bulbs its the socket itself is bad. Unit needs a new light socket. Also customer complaint ice cubes getting stuck in shoot. Found the flap is opening and closing properly. Ice going down the shoot. Looks like sometimes the door shuts on the cube and then gets all clogged. Everything is still operating correctly ordering a new socket and rescheduling customer ; ordrng 1 4387478 (Light socket)
We serviced a
ASKO++ DISHWASHER
Model DBI664XXL
Near Hopkins, MN 55305
Adam
Job Details:
10/27/2023
"Unit isnt starting. Found that all buttons work besides the start button. Tried to fix the button to see if I could at least get it going till I could get it to work. With that being said. I cannot test other components. Also customer had concerns about the hard water scale inside. I gave some methods to clean it but it hard when it bakes and etches in. Doesnt effect the wash ability. Jared mentioned also a seal that is needed. Jared will source parts and quote the customer. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA-02
Near Minnetonka, MN 55345
Adam
Job Details:
10/27/2023
This one is kinda a mess customer states 4 different companies have touched this unit. I start over. Found the drain pump making loud noise. Disassembled the drain pump found glass. Reassemble and tested unit. Found unit leaking from the sump and cabinet it self. Needs a new sump. Also the drain pump motor fins are damaged needs a drain pump alsoNeed sump assembly. DD82-01313ADoesnt show available or sump by itself but please source sump and drain pump or assembly. Please up date customer. ; saved tckt
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Minneapolis, MN 55408
Nate
Job Details:
10/27/2023
Dishwasher just sits and doesnt circulate water. Also fills with water sometimes when not in use. Doesnt appear that the valve is failing. Would have to be some type of plumbing issue. Also verified the motor is getting 120 but not circulating water. Quoted for motor and sump assembly: they will call us on Monday and let us know if they will do it or not. Probably will. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02U
Near Eden Prairie, MN 55347
Adam
Job Details:
10/27/2023
Removed the old housing and installed the new one. Once installed tested multiple times and found it was leaking from the return line in the filter. Ordered part from Dey and rescheduled ; ordrd 1 WPW10279884 (Hose)
We serviced a
LG WASHER
Model WM2455HW
Near Roseville, MN 55113
Phillip
Job Details:
10/27/2023
The customer is Getty the TE thermistor error. We tested the thermistor and got a reading of 56 ohms and dc voltage was around 3.6 volts. Today its testing good. I recommend to the customer to replace the thermistor. We are ordering the thermistor. ; ordrd 1 6322FR2046C (THERMISTOR ASSM)
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Minneapolis, MN 55406
Nate
Job Details:
10/27/2023
"Not progressing through cycle. Found a bad drain pump. Replaced pump, now it fills, drains, circulates and washes great. When it got down to the final 11 minutes though, it drained out a ton of soap suds and then got stuck at that point. I poured a gallon of water in the tub and let it agitate with oil, and then let it start a new cycle. It drained better. I then let it go through a rinse and spin, and it drained awesome, all the water out at 11 minutes, but then got stuck again. She said this is way further into the cycle than it was getting with the bad drain pump, but its not going all the way. I wanted to keep flushing out all the suds, but she had a work appointment and needed to get going. So we agreed that she would hold off on paying, and she will spend some time flushing water though it this evening and tomorrow, until the washer isnt confused anymore by the suds. And then she will call on Monday to pay. Its $231.03. ; used 1 4681EA2001T (DRAIN PUMP) from stock, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details:
10/27/2023
Installed new latch assembly service kit and tested. Dishwasher is working great. Dishwasher is now fixed. Please collect whatever was quoted to them by the office. ; saved tckt
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Minneapolis, MN 55444
Phillip
Job Details:
10/27/2023
"The customer said the dishwasher leaks from the bottom left corner of the door towards the end of the cycle. We found the bottom seal on the door is ripped and the gasket is mushy on the left side. The top user interface panel is cracked and has been glued. While we were hooking the door springs back up we found a lot of black dust on the floor from the wash motor. We ran the dishwasher and found the wash pump motor is also failing. The motor will run and then stop. I needs the wash pump motor, the inner door, door seal and the top user interface panel control. While doing one more inspection we found the grommets around heating element look like they are starting to deteriorate. Its a known issue with this model so we figure its safer to replace it now instead when it leaks. Please get approval and then contact the customer. Heating element WD05X30298Wash pump WD19X25700Inner door WD31X29644Top cover UI WD21X25381Tub gasket WD08X22095; snapped 5 QuickPics, states that autho needed"
We serviced a
HAIER WASHER
Model HLTWOOAXW
Near Minneapolis, MN 55406
Nate
Job Details:
10/26/2023
"Customer said it doesnt agitate or spin. We found a plastic toy peg stuck between agitator plate and outside of washer. Motor does make a sound like slipping sometimes but it spun well for us and agitates well after removing the peg.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHWO
Near Minneapolis, MN 55407
Adam
Job Details:
10/26/2023
Disassembled unit. You have to remove the cabinet it self to do the repair. Once removed swapped out the hoses. Reassembled then tested multiple times for leaks and proper drainage. Unit is working properly now.
We serviced a
KENMORE WALL OVEN++
Model 790.48873901
Near Otsego, MN 55362
Matt
Job Details:
10/26/2023
"Customer complaint is, INTERMITTENT THE TOP OVEN GIVES ERROR MESSAGE 'ERR'. Inspected and tested. Temperature sensor ohmed out good at the board. Preheated oven and it said it was preheated even though it wasnt hot enough. It finally gave a F10 error after about 30 minutes. I ohmed out the sensor again and now its at 25,000 ohms. The sensor is failing when it gets hot. Customer approved repairs. I went to install new sensor and its bad and ohms out at 539 ohms before I installed it. I found that we carry that sensor with the same plug, so I installed it and tested. Oven is heating great and cycling between 340F and 390F for over 30 minutes. Oven is now fixed.
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Bloomington, MN 55420
Adam
Job Details:
10/26/2023
Installed new part from last diagnosis. Was able to do repair with out removing dishwasher. Once the parts were installed tested and let unit run for 15 minutes no leaks. Unit is working properly now.
We serviced a
LG REFRIGERATOR
Model LFXS24663S
Near Minneapolis, MN 55419
Adam
Job Details:
10/26/2023
Installed compressor from last diagnosis. Once installed pressure and bubble tested to 200 psi. All good. Vacuumed to 225 microns. Filled with 134a. Updated control board. Everything now is operating correctly.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Minnetonka, MN 55345
Adam
Job Details:
10/26/2023
Installed part from last diagnosis. Once installed tested. Unit is working properly now.
We serviced a
KENMORE DRYER
Model 110.66712694
Near Saint Paul, MN 55104
Nate
Job Details:
10/26/2023
"Dryer not running. Found a bad motor. Replaced motor, vacuumed out dryer and oiled and cleaned rollers. Also replaced rollers with rollers customer purchased. Told them no warranty on rollers. Runs and heats great now.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Blaine, MN 55434
Phillip
Job Details:
10/26/2023
The customer said the dishwasher would not drain. I started the dishwasher and the drain pump would come on but would not drain. I put my hand in the dishwasher and found the disposal plug was still in there. I knocked the plug out and hooked the drain hose back up. Now it drains good.
We serviced a
WHIRLPOOL DRYER
Model LGQ9030PQ0
Near Saint Paul, MN 55106
Nate
Job Details:
10/26/2023
Customer said that dryer runs forever (all night) and that it doesnt heat. We found bad coils. We replaced the coils and vacuumed out the lint and cleaned and oiled the rollers. Ran it for 20 minutes on timed dry and it heated the whole time and timer advances. Then ran it on sensor dry and it also heats and advances great.
We serviced a
SAMSUNG WASHER
Model WA52J8700AW/A2
Near Eagan, MN 55123
Nate
Job Details:
10/26/2023
"Complaint is washer didnt spin out, so clothes were sopping wet. It gave a water supply error (4C). We put it into test mode after checking filter and made sure it was clean. Also, water pressure is good coming into the washer. We ran it through all the tests. Passes all the test. Valves work good. Then we put it on a spin cycle and it spun out great. This happened right around the time that the water softener was fixed. If it happens again, recommend replacing"
We serviced a
GE WASHER
Model WJSR2070B2WW
Near Minneapolis, MN 55420
Nate
Job Details:
10/26/2023
Motor drive issues was that main motor shaft was worn out causing the pulley to slipping belt drive and will not go in agitating mode . Install new motor secure pulley and belt driver . Rewired new harness that was sent with new motot. Tested and everything is operational and it works great .
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Minneapolis, MN 55405
Phillip
Job Details:
10/26/2023
The customer said the dryer does not heat and never shuts off. We verified it does not heat. We took it apart and found the lower heater wire is shorted and the terminal is burnt. We installed a new wire and terminal. The dryer now heats. The air flow is not great so we advised them to have the duct cleaned soon.
We serviced a
FRIGIDAIRE RANGE
Model FEF365ASD
Near St. Cloud, MN 56304
Matt
Job Details:
10/26/2023
"Customer complaint is, BAKE ELEMENT IS SHORTED. Inspected and found the bake element is fried. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL.U
Near Minneapolis, MN 55410
Nate
Job Details:
10/26/2023
"Dishwasher hasnt been washing great since they got it three years ago. We put it into test mode and got a Diverter error. Tech support said that can be from a drain line thats not looped up. We looped up the drain line, and reset the PCB, and put it on self clean.
We serviced a
KENMORE WALL OVEN++
Model 790.48173000
Near Sartell, MN 56377
Matt
Job Details:
10/26/2023
"Customer complaint is, TOP OVEN HAS NO HEAT, BOTTOM ONE IS FINE. Inspected and tested. Found the relay on the board has failed. Customer approved repairs. Installed new relay board and tested. Both ovens are heating great. Oven is now fixed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Saint Joseph, MN 56374
Matt
Job Details:
10/26/2023
"Customer complaint is, not heating. Inspected and tested. Customer had washer and dryer pulled out and dryer was disconnected from the vent. Found the thermal cutoff was open. Customer approved repairs. Installed new high limit kit and tested. Dryer is heating great and cycling between 195F and 120F with vent disconnected and airflow on back of dryer is 34mph. I cant hook vent up to test because its messed up and theres just a hole in the wall. I advised customer to talk to management and get the vent cleaned and hooked back up properly. I attached pictures of the vent situation. Customer called management while I was there and I talked to them and explained that they needed to clean the vent and reattach vent on back of dryer.
We serviced a
BROAN VENT HOOD
Model EW5430BLS
Near Saint Joseph, MN 56374
Matt
Job Details:
10/26/2023
"Customer complaint is, BLOWER MOTOR DOES NOT RUN BUT THE LIGHTS COME ON TO INDICATE IT IS. Inspected and tested. Lights work, but no fan. I power cycled vent hood and now its working perfectly. I turned it on and off multiple times and let it run for over 10 minutes and it is working great."
We serviced a
SAMSUNG MICROWAVE
Model SMH1816S
Near Minneapolis, MN 55428
Phillip
Job Details:
10/26/2023
The customer said the microwave will randomly beep and flash SE which is for a shorted key. We replaced the main board.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Elk River, MN 55330
Phillip
Job Details:
10/26/2023
"Its not cooling at all. We tested the compressor and the suction pressure is ip around 45 psi. The compressor has failed. It need the compressor, drier and the board update. Please contact LG and the compressor. ; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER STACKED++
Model LSE7806ACE
Near Mound, MN 55364
Adam
Job Details:
10/26/2023
Unit gushing water out rear of unit. Verified complaint. Found the water pouring out the water valve. Quoted blue book. Customer approved. Ordered part from Dey. Rescheduled for the 31st. Her daughter will let us in. ; ordrng 1 WP22001274 (Valve)
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Roseville, MN 55113
Phillip
Job Details:
10/26/2023
"The complaint is the door would not open and the f35 fault is on the display. I pressed cancel and the door opened. I then put into a test mode and ran through all the diagnostics. The washer is filling and draining and doing everything else good. The door locks and unlocks. The most recent fault code was f35 pressure fault. The over suds code was stored 4 times. We did find water sitting in the basket when we arrived. The control knob also jumps from cycle to cycle when you turn it, it makes it difficult to select a cycle. It will need the parts listed below. I was unable to find the control assembly. Please research the parts and contact the customer. Nothing has been quoted. Control assembly 7134994900Pressure switch 134762010Water valve 134637810; snapped 1 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMBC
Near Minneapolis, MN 55401
Phillip
Job Details:
10/26/2023
The ice maker is making a ton of ice it just wont dispense the ice out the door. We found parts of the dispenser are broken. Ideally it would be better to replace the whole assembly. The bracket and flap bracket are the 2 parts broken. The big bracket is NLA. Please see if we can get the whole assembly that works for this model and then contact the customer. I addd pics to help. I highlighted the parts that are broken. 952-807-2059 unit 507 ; saved tckt
We serviced a
LG WASHER
Model WM2101HW
Near Minneapolis, MN 55418
Nate
Job Details:
10/25/2023
"Not spinning. Found it had a bad hall sensor. Changed out the sensor, now it spins and sounds great. Put it through test mode. All functions great.
We serviced a
ASKO++ DRYER STACKED++
Model 588175/04
Near Saint Paul, MN 55102
Nate
Job Details:
10/25/2023
"Dryer not running and smells like burning. When I got here I pressed start and I could hear the motor humming but it wasnt running, and smelled like burning. I pressed on the drum and it didnt want to rotate at first but then after a slight push it started rotating. I pressed start and it started right up. Then I put 5 big wet bath towels in there and pressed start and let it run for 6 minutes, stopped it, then started it again. Did this a half dozen times and it worked great each time. Called Asko tech support and they said the drum must have gotten out of place by heavier load and that caused the drum to get stuck. Ran it for a good 25 minutes and it continues to run great.
We serviced a
MAYTAG RANGE
Model MGR5755QDB
Near Saint Paul, MN 55130
Nate
Job Details:
10/25/2023
"Taking a long time to pre heat, and also they have to set the temperature higher than the desired temp. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 265 within 5 minutes.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Otsego, MN 55301
Matt
Job Details:
10/25/2023
"Customer complaint is, WILL NOT SPIN. Inspected and tested. Found the motor control board is fried. Installed new board and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL DRYER
Model WED8620HC1
Near Albertville, MN 55301
Matt
Job Details:
10/25/2023
"Customer complaint is, NOT HEATING AND NOISEY. Inspected and tested. Found the idler pulley bushing is gone and the heating element is open. Customer approved repairs. Installed new heating element, rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds good and is heating great. Dryer is now fixed.
We serviced a
GE DISHWASHER
Model GDF550PMR0ES
Near Otsego, MN 55301
Matt
Job Details:
10/25/2023
"Customer complaint is, MAKING A LOUD VIBRATING NOISE WHEN STARTING UP. Inspected and tested. I filled, washed and drained dishwasher 4 different times and let it run for over 10 minutes and its working perfectly and not making any noises. I cannot get it to make the noise while testing. When I was here last time, I got it to make the noise once and it was filling when it did. The customer showed me a video of it making the noise and it sounded like it was washing. If I cant get it to make the noise, Im not going to be able to pinpoint were its coming from. Customer is just going to use as is for now and I advised him on paying attention to what part of the cycle its in when it makes the noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Otsego, MN 55362
Matt
Job Details:
10/25/2023
"Customer complaint is, unit will not stay cold. Customer said its staying cold, just not displaying the temperature on the display. Inspected and tested. FF compartment temperature is 38F and freezer is 2F. Found the UI display is unresponsive and no display lights. Ordering new display board and main board. Installed new UI and still unresponsive. Installed main board and now its working great. Refrigerator is now fixed."
We serviced a
LG WASHER
Model WM4270HWA/01
Near Andover, MN 55304
Matt
Job Details:
10/25/2023
"Customer complaint is, SMALL LEAK. Inspected and tested. Found the gravity drain hose that comes off the drain pump housing has wore a hole in it. I cut 3inches off and put the plug back in. Tested and no more leaks. Washer is now fixed."
We serviced a
ELECTROLUX DRYER
Model FASG7073LW0
Near Osseo, MN 55311
Phillip
Job Details:
10/25/2023
The customer said the dryer takes longer to dry. I took a heat test on high. The high temp gets up to 180 and cycled on and off. The air flow outside was 8 mph. I found the duct behind the dryer was restricted. I straightened the duct and now the air flow is around 15 mph.
We serviced a
LG WASHER
Model WM3170CW
Near Chaska, MN 55318
Adam
Job Details:
10/25/2023
Customer getting LE code and not spinning. Verified complaint. Unit just does some shakes but never tumbles. Disassembled the back to get to stator and hall sensor. Stator tested good. Found the hall sensor wasnt reading. Installed part then tested multiple times. Unit is spinning now properly.
We serviced a
LG DRYER
Model DLGX7701WE
Near Blaine, MN 55449
Matt
Job Details:
10/25/2023
"Customer complaint is, BEARING NOISE AND GRINDING NOISE. Inspected and tested. Found the right rear roller has failed and the rest of them are covered in hair and are seizing up. Customer approved repairs. Installed all 6 new rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHV43P13UC/64
Near Minneapolis, MN 55419
Adam
Job Details:
10/25/2023
Customers complaint not cleaning properly. He is getting white scale on dishes. Did hardwater test. Explained he has hard water. Recommended using special dishsoap for that. Also customer had extreme amount of suds. Explained about soap. And it can effect a lot of things. Once I got the soap cleared, unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW2
Near Blaine, MN 55434
Phillip
Job Details:
10/25/2023
The complaint was the dishwasher is leaking. When I arrived I found the dishwasher had been worked on and the drain hose was not hooked up and it was not plugged it. I plugged it back and and hooked the drain line back up so I could run the dishwasher. I found water leaking from the back of the sump motor. I gave the customer the quote for the repair. I replaced the sump motor and cleaned out the inside of the dishwasher. I ran it again and now it does not leak.
We serviced a
DANBY REFRIGERATOR
Model DKC645BLS
Near Burnsville, MN 55337
Nate
Job Details:
10/25/2023
Replaced bad control board. Compressor immediately started running. Started cooling down. Working great now.
We serviced a
MAYTAG WASHER
Model WRT519SZDW09
Near Minneapolis, MN 55420
Nate
Job Details:
10/25/2023
"Door gasket was falling off of fresh food section. Owner purchased new gasket from Dey, but new gasket didnt stay in either. Channel around door is expanded. We tried steaming the gasket and also using a heat gun on the gasket, carefully, but door gasket falls out still. Ended up cleaning silicone off of channel and used a special 3m glue. It will set for the next 8 hours, and totally set after 24 hours. We taped the door shut to keep it compressed and tight.
We serviced a
LG REFRIGERATOR
Model LFX25971ST
Near Minneapolis, MN 55408
Adam
Job Details:
10/25/2023
Installed compressor. last one was bad. once installed, pressure vacuum tested. Filled and is cooling. No error codes and sounds good.
We serviced a
SUBZERO++ REF BUILT IN++
Model 680/S
Near Maple Grove, MN 55311
Phillip
Job Details:
10/25/2023
We found water and ice leaking from the ice maker mold. When we ran the ice maker it filled and water leaked out the back. We pulled the ice maker out and put it back in and then ran it again. Now its not leaking down. We defrosted ice all around the bottom and around the fan. The eC 24 code is still present but its cooling fine and defrosting fine. Ec24; saved tckt
We serviced a
ASKO++ DISHWASHER
Model DW20.4
Near Orono, MN 55356
Adam
Job Details:
10/25/2023
"Customers complaint not cleaning dishes. Found unit drains and fills and heats. Never washing anything. Removed the filter and its full of glass. With more inspection found glass in the motor. Needs a new motor. 195512 doesnt show any availability. Please call home owner with quote. Labor is at S17 for these. Part is what ever is available ; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 587.14013415B
Near South Saint Paul, MN 55075
Nate
Job Details:
10/25/2023
"Door latch is broken. JR can you see if anyone has it and call customer to let them know if it is? If it is, they would like to do repair. 5304525219 is part number. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DW16.1XL
Near Minneapolis, MN 55431
Adam
Job Details:
10/25/2023
Customer complaint not always draining and f11 code. Found the the drain hose was linked right where it hooked up to the sink removed the part that was kinking and attached drain hose directly to the drain. Tested unit and it drains great. Im still getting the F11 code. I dont get service in the house. Techline walked me through and found the pressure switch is testing bad which makes sense. Its drained but thinks its still full. Let customer know diagnosis. Let customer know we will call with quote. Got the price of the part after I left customers house.. LVM for customer going over blue book quote. I saved quote and added screen shot also. ; saved tckt
We serviced a
SUBZERO++ FREEZER
Model 532
Near Medina, MN 55340
Phillip
Job Details:
10/25/2023
"The complaint is the freezer side is not cooling but the fresh food side is cooling ok. Both compressors have valves on them and both of the filter driers have been replace and have valves. The left side freezer compressor will try to start but when it comes on it just hums and buzzes. I put on a different start relay to see if it would start. The compressor still just hums and buzzes. I put the gauges on the suction side, the suction pressure with the compressor or running is around 75 psi. We pressurized with 200 psi of nitrogen. The pressure is holding so the freezer side does not have a leak. The freezer side just needs a new compressor. We did the same checks on the fresh food side. The fresh food pressures are also reading good. The customer did say the fresh food temp has gone up and down. I tested the fresh food side cold control thermostat and found its not working well. It took a long time for the thermostat to kick it back on. So the unit will need the freezer compressor and the fresh food cold control thermostat. Please look up the parts and build a quote. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Plymouth, MN 55446
Phillip
Job Details:
10/25/2023
"The fresh food compartment is not cooling to 34 degrees. The fresh food temp was around 43 degrees today and the freezer is around 9 degrees. I removed the fresh food evaporator cover and found the evaporator has not frost. I ran test 4 and waited for it to cool the evaporator. The evaporator has no frost forming. The customer said it runs none stop. The freezer evaporator fan was also making a buzzing sound. Please submit to the Assurant company for a seal system failure. ; snapped 2 QuickPics, states that autho needed"
We serviced a
MAYTAG DRYER
Model LDG7334AAE
Near Minneapolis, MN 55412
Phillip
Job Details:
10/25/2023
The dryer makes a tattering sound when it starts and stops. The blower wheel is broken and spins on the shaft. It needs the blower. I quoted the customer and will order the blower wheel. ; ordrd 1 Y303836 (BLOWER)
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Burnsville, MN 55306
Nate
Job Details:
10/25/2023
".6 amps on black wire, on red wire its .63 amps. We ohmed the compressor. One of the windings is OL (broken). Has a bad compressor. Temps are 46 and 35. Its set to 33 and 0, and customer stated that temps continue to rise. Please submit for authorization for sealed system work. Nice floor and not a ton of space. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Champlin, MN 55316
Phillip
Job Details:
10/25/2023
The washer does not spin. We found the basket was locked up and its leaking oil from the bottom. We were able to get the basket free but the transmission is loud. I quoted for a transmission and belt. ; ordrd 1 W11454372 (TRANSMISSION / GEARCASE) and 1 WPW10006384 (BELT)
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CHW9160GW1
Near Minneapolis, MN 55414
Phillip
Job Details:
10/24/2023
The washer has the f27 pressure issue fault. I reset the control and started a cycle. The washer has a lot of suds. I let run through a cycle so it clears all the soap. The washer is working good now.
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Minneapolis, MN 55427
Nate
Job Details:
10/24/2023
"Replaced all parts. Ran washer through a speed wash and a drain and spin. Works great now. Sounds much better, and doesnt shake or bang around."
We serviced a
LG DRYER
Model DLGY1202V
Near Saint Michael, MN 55376
Phillip
Job Details:
10/24/2023
The dryer makes a loud noise and thumps. We removed the front and the drum. We found the right rear roller was seized and there was a flat spot. We quoted for the repair and then replaced the rear rollers and oiled the rest of the rollers.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC2
Near Plymouth, MN 55441
Adam
Job Details:
10/24/2023
Installed new motor from last diagnosis. Once install tested unit and its working great. Let unit run for fifteen minutes and had no leaks. Installed back under counter. Owner wanted me to try to adjust door I did the best I could. Tested unit again no leaks and running properly.
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A201
Near Big Lake, MN 55309
Matt
Job Details:
10/24/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 215F and 145F. Dryer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB7100AWW
Near Shorewood, MN 55331
Adam
Job Details:
10/24/2023
Installed parts from last diagnosis. Once installed tested. Its operating correctly
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Minneapolis, MN 55416
Nate
Job Details:
10/24/2023
"Replaced all sensors per office. Ran dryer and now it continually runs nice and hot, heat doesnt go out.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Chanhassen, MN 55317
Adam
Job Details:
10/24/2023
Tenants complaint not drain. Unit was stuck would try to fill nothing couldnt change anything. Reset power now display is working. Put unit in drain didnt hear anything. Vacuum drain line and removed the water. Next had to get the unit out from under counter and turn the unit to get to the drain pump and nut on Draib hose. Removed the drain pump and found a junk of a plate. Cleaned up the pump and sump. Reassembled everything. Cleaned everything up and tested. Unit is filling draining washer and heating properly. No parts needed. Had to remove unit and completely disassemble the drain.
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2061
Near St. Louis Park, MN 55416
Nate
Job Details:
10/24/2023
Installed new freezer sensor kit. Also made the biggest adjustments to the drawers that we could.
We serviced a
MAYTAG DRYER STACKED++
Model MGDE500VW2
Near Sartell, MN 56377
Matt
Job Details:
10/24/2023
"Customer complaint is, MAKING LOUD NOISE. Inspected and tested. Found the idler pulley is squealing. Customer approved repairs. Installed new idler pulley and vacuumed out bulkhead. Reassembled and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Otsego, MN 55330
Phillip
Job Details:
10/24/2023
The complaint is the dishwasher does not clean. There was no fault codes and it works good and heats in the test mode. The customer was using a cheap liquid soap. I advised to use a name brand powder soap or the packets. I also recommend to run the sink on hot before starting the dishwasher. No other issues found.
We serviced a
WHIRLPOOL DRYER
Model WGD5790SQ0
Near Bloomington, MN 55437
Adam
Job Details:
10/24/2023
Tenants complaint not heating. Unit is a gas dryer. Removed site cover and watched the igniter. Unit lit properly. Watched after 5 minutes the coils failed. Installed parts tested unit is working great. Also did a free dryer maintenance go over while I had it apart.
We serviced a
MAYTAG DRYER
Model DE303
Near Sartell, MN 56377
Matt
Job Details:
10/24/2023
"Customer complaint is, VERY NOISY. Inspected and tested. Found the blower wheel was broken off. Customer approved repairs. Installed new blower wheel and vacuumed out bulkhead. Reassembled and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Minneapolis, MN 55414
Phillip
Job Details:
10/24/2023
The fault d36 stuck key pad. We rest the board and ran the washer. Its working good now.
We serviced a
KENMORE DRYER
Model 796.81073310
Near Sartell, MN 56377
Matt
Job Details:
10/24/2023
"Customer complaint is, CLICKING NOISE. Inspected and tested. Found that when you hit start, the relay just clicks on the board but isnt tumbling. The timer is counting down. I disassembled dryer and thermostats, fuses and switches all test good. It seems like the board is sending voltage to the motor. Its either a bad motor or wiring. Customer approved repairs. After removing motor, found that its melted at one of the connectors. Installed new motor and tested. Dryer is working great. Dryer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Minneapolis, MN 55408
Adam
Job Details:
10/24/2023
Customer said getting error and leaking out front. Started unit and let it run opened it and was a big soap/suds overloud. Took multiple times cleaning it out and vegetable oil. Once I cleared the soap. Also unit was mounted poorly. Not much to mount back to. I didnt have really long screws. Remounted the best I can.
We serviced a
BOSCH DISHWASHER
Model SHE23R52UC/64
Near Saint Paul, MN 55104
Nate
Job Details:
10/24/2023
"Dishwasher filling up with water when its not in use. Has a bad water valve. Basin underneath full of water. Dried out the water and replaced bad valve. Runs great now and doesnt fill when not in use.
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ1
Near Minneapolis, MN 55414
Phillip
Job Details:
10/24/2023
The washer has the f27 pressure issue fault. I reset the control and started a cycle. The washer has a lot of suds. I let run through a cycle so it clears all the soap. The washer is working good now.
We serviced a
WHIRLPOOL DRYER
Model MGDC300XW0
Near Saint Paul, MN 55104
Phillip
Job Details:
10/24/2023
The complaint what is the dryer does not heat. We started the dryer on time dry and it started heat in ran for a while heating. We tested the airflow and found the air flow was very poor and the vent was plugged up. We cleaned the dryer duct from the outside in and then cleaned from the inside. Now the air flow is a lot better.
We serviced a
KENMORE WASHER
Model 110.28812790
Near Brooklyn Park, MN 55443
Phillip
Job Details:
10/24/2023
"The complaint is the washer will not drain and spin. The washer will fill and wash. I found the lid switch was broken. I replaced the lid switch and leveled the washer. Its working great now.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Minneapolis, MN 55444
Nate
Job Details:
10/24/2023
Replaced bad water valve. Runs great now.
We serviced a
GE REFRIGERATOR
Model GYE22HSKNSS
Near Chaska, MN 55318
Adam
Job Details:
10/24/2023
Customer complaint door alarm going off. They were thinking the door isnt sealing setting the alarm off. I hook SmartHQ up and tested the door switches found the door switch on the left door is bad. Quoted blue book. Cant order part from Sundberg due to technical difficulties. Please order part. Customer is scheduled for repairs 10/27; ordrng 1 WR23X29161 (Switch)
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Sartell, MN 56377
Matt
Job Details:
10/24/2023
"Customer complaint is, AGITATOR IS COMING APART. Inspected and tested. Found the fabric dispenser keeps popping off the agitator. Quoted customer $408. to install new agitator and dispenser cup. Customer approved repairs. Parts on order. ; ordrd 1 W10836692 (Agitator) and 1 W11205050 (Softener cup)"
We serviced a
BOSCH DISHWASHER
Model SHX98M05UC/51
Near Medina, MN 55340
Nate
Job Details:
10/23/2023
"Dishwasher has intermeatiantly been not responding when you press the power button. We took the door apart after confirming that the junction box and door latch are getting 120 VAC. Found that moisture has been getting inside user interface panel. Used special sealant around panel so that moisture cant get in. Its dried out now and panel works great.
We serviced a
MAYTAG DRYER
Model MGDC300XW0
Near Albertville, MN 55301
Matt
Job Details:
10/23/2023
"Customer complaint is, DOESNT HEAT. Inspected and tested. Found the thermal fuse was open. Customer approved repairs. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating great and cycling between 215F and 115F. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WFW9300VU02
Near Otsego, MN 55330
Matt
Job Details:
10/23/2023
"Customer complaint is, UNIT IS LEAKING, NOTICED THIS ON THE SPIN AND RINSE CYCLE. Customer said its intermittent. Customer also said the display is dim or some of the digits arent lit. Inspected and tested. Pulled out washer and removed top and lower front panel and started a heavy wash cycle and watched it through multiple fill, wash and drain cycles and it never leaked. The display is hard to read because some of the lights are out for the digits, but its working and counting down. The control panel is NLA. Washer is not leaking while testing."
We serviced a
KENMORE WALL OVEN++
Model 790.47849407
Near Corcoran, MN 55340
Nate
Job Details:
10/23/2023
Replaced bad bake element. Works great now.
We serviced a
GE DRYER
Model GFD43ESSM1WW
Near Andover, MN 55304
Matt
Job Details:
10/23/2023
"Customer complaint is, RUNS FOR COUPLE MINS THEN SHUTS DOWN. Customer said its just not drying. Inspected and tested. Started dryer on a timed dry high heat cycle and it spiked to 250F before cycling off. Dryer was then quick cycling between 250F and 150F. I pulled dryer out and disconnected vent and now its heating perfectly and cycling between 210F and 145F and airflow on back of dryer is 28mph. Dryer is testing good, its a vent issue. It vents out the second story. Advised customer to have vent cleaned before using."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Elk River, MN 55330
Matt
Job Details:
10/23/2023
"Customer complaint is, ACTING WEIRD WITH ERROR CODES E01 F03. Customer said its sporadic and doesnt do it every load. Inspected and tested. Found a stored F3E1 error. I removed the drain filter and found a necklace was in the pump. Removed necklace and tested. The impeller is loose. Needs a new drain pump. Customer approved repairs. Installed new drain pump and tested. Washer is working great. Washer is now fixed.
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Minneapolis, MN 55410
Nate
Job Details:
10/23/2023
Customer complained the washer machine was louder and shaking. We find out the clothes were not distributed evenly we recommend to evenly distributed the clothes. We leveled it out and put it in test mode. The only errors code were the control board and the motor fault. We checked belt and transmission and they are good. The support rods are good. We cleared the error code by resetting U/I.
We serviced a
KENMORE REFRIGERATOR
Model 111.73025711
Near Minneapolis, MN 55404
Adam
Job Details:
10/23/2023
Customers complaint warmer temps in fridge. Freezer is good. Ice cream has been hard. Sometimes there is a noise. Found the fan was full of ice again. Defrost is good. Frost pattern is good. Looks like it might be common issue. People have done boards and temp sensors. But seams to still be a problem. Customer will just defrost fridge every year. When I unplugged the fridge, the saftey outlet wouldnt let me plug back in. showed customer. The outlet was already damaged and pushed in from getting the fridge slammed in to it.
We serviced a
WHIRLPOOL DRYER
Model TGDX640PQ1
Near Saint Paul, MN 55105
Nate
Job Details:
10/23/2023
"Not heating. Started dryer and ignitor doesnt come on. Took back off dryer and found a bad thermal fuse. Replaced fuse, vacuumed out dryer, oiled and cleaned rollers, and replaced brittle belt. Also recommended cleaning vent.
We serviced a
KENMORE WASHER
Model 11020902990
Near Minneapolis, MN 55414
Nate
Job Details:
10/23/2023
"Replaced bad water level switch. Ran washer, doesnt overflow now and timer advances.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Rogers, MN 55374
Phillip
Job Details:
10/23/2023
The customer complaint is its freezing food in the fresh food section. I took temps and the fresh food temp is 28 degrees. The fresh food temp sensor is the number part replaced and the number one part replaced for this issue. I game the customer a quote for the repair. ; ordrd 1 W11438736 (THERMISTOR)
We serviced a
LG DRYER
Model DLG4802W
Near Maple Grove, MN 55311
Phillip
Job Details:
10/23/2023
"The dryer was loud when runs. We found the rear rollers are bad and the belt is cracking. We quoted for the repair. We replaced the rear rollers and belt. We vacuumed all the lint and oiled the front rollers. ; used 1 341241 (BELT DRUM), and 1 AGM75510755 (DRUM ROLLERS (2)) from stock"
We serviced a
LG WASHER
Model WM1832CW
Near Plymouth, MN 55441
Phillip
Job Details:
10/23/2023
"The customer said that the washer drains fine but notices water in the wash basket hours after a cycle. She said the longer it goes the more water fills up. It will need the cold valve and the hot. I was unable to find the cold valve located at a dealer. I was able to find it on Amazon and Ebay. Please research the parts and contact the customer with a price. I did not quote anything. Cold water valve 5220FR2008CHot valve 5220FR2006H; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Minnetonka, MN 55345
Adam
Job Details:
10/23/2023
"Unit making loud noise. Stops when open freezer door. Found the back evap fan making noise. Unit has frost around fan and fan is now damaged. Will need fan assembly. Also looks like there is some notes about moving the defrost sensor to help correct this problem. Quoted blue book. Ordered part from Dey and rescheduled ; ordrng 1 AEB72913942 (MOTOR - A/C, D/C, COOLING, REFRIGERATOR)"
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Eden Prairie, MN 55346
Adam
Job Details:
10/23/2023
Bottom of the ice maker try is busted. Quoted customer to replace the ice maker gave a good discount for repeat customer of mine and the wall oven was just bad knobs. Installed ice maker tested and now is functioning properly. ;
We serviced a
GE MICROWAVE
Model DVM7195FL1DS
Near Monticello, MN 55362
Matt
Job Details:
10/23/2023
"Customer complaint is, SENSOR COOK DOESNT WORK BUT REGULAR TIME DOES. Inspected and tested. When you use sensor cook, it gives a open steam sensor error. Im ordering a new gas sensor and board. ; ordrd 1 WB24X799 (Gas sensor) and 1 WB27X30632 (Board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS237ZAB6
Near Minneapolis, MN 55430
Phillip
Job Details:
10/23/2023
"The customer complaint is the freezer is warming and the fresh food is warmer than normal. I removed the freezer evaporator cover and found a ball of ice on the top of the evaporator. I pulled the fridge out on the plastic board. I put a tap on the low side. The low side pressure was in a 15 inch vacuum. I added gas until the pressure went up to plus 3 psi. Someone in the past put a hard start on the compressor. From the pressure I got It has a internal leak. It will need the compressor, the evaporator and heat exchanger to stop the leak and a new filter drier. The refrigerator is 20 years old. There could also be a leak inside the cabinet somewhere. We did some advanced sealed system diagnostics. I added a bullet valve and refrigerant. 5303918328 heat exchanger 5304511983 compressor 5303918286 evaporator 5303305677 filter drier; snapped 2 QuickPics, states that autho needed"
We serviced a
SHARP MICROWAVE
Model SMD2470ASYD
Near Roseville, MN 55113
Phillip
Job Details:
10/23/2023
"Several buttons on the display panel do not respond when pressed. The customer reset power and its still not working. I was unable to locate the panel on the parts page. I think the part I need is labeled 3-2 on the control panel page. Please locate the part and contact the customer. I added pics on the panel I need. Im pointing to the part needed. ; snapped 5 QuickPics, states that autho needed"
We serviced a
KENMORE WALL OVEN++
Model 790.48873901
Near Otsego, MN 55362
Matt
Job Details:
10/23/2023
"Customer complaint is, INTERMITTENT THE TOP OVEN GIVES ERROR MESSAGE 'ERR'. Inspected and tested. Temperature sensor ohmed out good at the board. Preheated oven and it said it was preheated even though it wasnt hot enough. It finally gave a F10 error after about 30 minutes. I ohmed out the sensor again and now its at 25,000 ohms. The sensor is failing when it gets hot. Quoted customer $401. to install new sensor. Customer approved repairs. Part on order. I need extra time on this because I have to pull it out to replace the sensor. ; ordrd 1 5304525427 (Sensor)"