Service History 106 - Omega Force Appliance Repair

We serviced a

KITCHENAID GARBAGE DISPOSAL

Model KGIC300H1

Near Maple Grove, MN 55369

Phillip

Job Details: 05/16/2022

I replaced the garbage disposal. ; used 1 DISPOSAL () from stock

We serviced a

JENN-AIR COOKTOP- GAS

Model JGD8430ADB

Near Osseo, MN 55311

Phillip

Job Details: 05/16/2022

"The complaint was the front right burner is slow to light and the fan switch is broken. I found several things wrong and many parts are needed. First off the main glass top has a large crack. The rotary switch turns hard thats why the knob keeps cracking. All of the burner heads have been drilled out with the screws left in the burner holders and the burner heads are held down with silicone. To fix it right it will need the manifold, all burner holders, screws, knobs, rotary switch, glass top. I may find more issues once its apart. I told the customer it would be. 2 person job and a extra fee of 150. Please see whats approved. Manifold pipe assembly 74010771Ridge front burner 74010772Right rear burner 74010773Left front 74010774Left rear W11416836Rotary switch WP74010783Burner screw (8) WP8273062-will need 8Burner knobs (4) WP7733P410-60-will need 4Fan knob (1) WP7737P245-60- need 1 Glass top W10204669; snapped 5 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GDT665SMN4ES

Near Big Lake, MN 55309

Seth

Job Details: 05/16/2022

"Customers complaint with the two week old dishwasher is it at leaks when it runs. Upon arrival in inspection I found the unit had a broken sump housing and drain pump assembly. Its obvious something has impacted the unit from the bottom cracking both the lower and upper parts of the housing, damaging the pump, and damaging the sensor. We would need the following parts to complete repair. WD19X28199 - sump, WD21X22830 - sensor, WD19X25461 - drain pump. The customer has extensive damage to the floor cabinets and ceiling of finished basement area. Please hold off from purchasing any parts or moving forward until she speaks with her insurance company and GEs insurance company. She is going to try to work with Home Depot and her homeowners insurance to figure out what next steps look like for her.; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM2301HR

Near Big Lake, MN 55309

Seth

Job Details: 05/16/2022

Customer complains the washer gets an uneven balance load error often and it leaks. Upon arrival and inspection I found the door boot was torn and the rear main bearing has failed causing the torn door boot and leak.

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model AWN432SP113TW04

Near Dayton, MN 55327

Adam

Job Details: 05/16/2022

Customer complaint is water leaking under unit disassembled unit. Went through cycles functions and wouldnt leak. There is a floor drain two feet to the left of the washing machine. Have a feeling that water comes out from the drain and then goes under the washer. Let tenant know to watch and see what happens. I did add photos of the drain and the water coming up

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE595R0ABSR/AA

Near Big Lake, MN 55309

Seth

Job Details: 05/16/2022

"Not heating right. DG47-00055A - broil element"

We serviced a

GE WASHER FRONT LOA

Model GFW550SSN2WW

Near Annandale, MN 55302

Seth

Job Details: 05/16/2022

I replaced the crushed hose and tested.the washer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHX7PT55UC/04

Near Osseo, MN 55311

Phillip

Job Details: 05/16/2022

The customer said the dishwasher does not clean well. I tested there hot water and its over 20 grains of hardness. The main sump filter was dirty. One of the upper rack holders were hanging down and keeping the spray arm from spinning. I also found food and debris clogging the rack spray arm. I cleaned the spray arms and filter. I advised the customer to have the softener repaired.

We serviced a

GE REFRIGERATOR

Model GFE28HSHESS

Near Saint Michael, MN 55376

Phillip

Job Details: 05/16/2022

The upper portion of the fresh food was not cooling well. The fresh food fan was running but it was going a little slow. I defrosted the evaporator and replaced the fan. There was a firmware update needed so I updated the firmware. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model FTF530FS1

Near Saint Michael, MN 55376

Phillip

Job Details: 05/16/2022

The customer said its loud when it spins. I put the washer into spin and its very loud. The basket has some wobble to it. The rear tub bearing and basket are bad.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5005KW0

Near Minneapolis, MN 55407

Nate

Job Details: 05/16/2022

"Customer said washer isnt agitating or spinning maybe? And that a black cord was disconnected. I found the drain line was no longer going into the wash tub. I routed it into the wash tub, and attached it with a zip tie. Put it on a drain and spin, it spins great. Put it on a casual wash, it filled with water and then agitated great. I then put it on a drain and spin, it drained awesome and spun out. Everything working great. Nothing underneath the washer thats concerning with transmission, belt etc."

We serviced a

FRIGIDAIRE DRYER- GAS

Model FARG1011MW0

Near Minneapolis, MN 55417

Nate

Job Details: 05/16/2022

Not drying clothes. Temps with vent connected shoot up to 190. With vent disconnected 150. Mph outside is 16 at best. 26 behind dryer. Vacuumed out lint and water inside dryer. Dryer works great. Need to get vent cleaned.

We serviced a

GE REFRIGERATOR

Model GSHF5KGXCCBB

Near Farmington, MN 55024

Delton

Job Details: 05/16/2022

"Replaced control board, tested and no errors and all functions are working good.; used 1 WR55X10942P (MAIN BOARD) from stock"

We serviced a

LG WASHER TOP LOAD

Model WM2301HR

Near Minneapolis, MN 55419

Nate

Job Details: 05/16/2022

"Filter board is bad, but after replacing it, main PCB is bad too. "

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Minneapolis, MN 55419

Nate

Job Details: 05/16/2022

"Still not cooling. Found the evaporator iced over. Steamed it off, bypassed bi metal, jumped heater at board and heater came on great. Installed new bi metal. Tested ohms at temp sensor for freezer and thats good. Should cool now. Evaporator fan running great.; used 1 WR50X60 (DEFROST BIMETAL) from stock"

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV156DCC

Near Minneapolis, MN 55408

Nate

Job Details: 05/16/2022

"Not running. Needed a new microswitch for the receiving latch. Replaced that, tested it, runs well and heats now.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Minneapolis, MN 55416

Nate

Job Details: 05/16/2022

"Bottom of freezer and below evap all iced up. Steamed out all the ice. Took back panel off fridge, found the drains all gummed up. Adjusted them, cleaned and steamed them out. Drains great now. Found a leaking waterline. Replaced 4 section, and used to John guest fittings. Not leaking water anymore. used 2 Fitting3 (1/4' JG CONNECTOR) from stock"

We serviced a

GE DRYER- GAS

Model GFD85GSPN0DG

Near Minneapolis, MN 55426

Nate

Job Details: 05/16/2022

"The front drum support is jagged inside and it rips clothes. Needs new drum support WE13X29593. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS0A

Near Apple Valley, MN 55124

Delton

Job Details: 05/16/2022

"Ran the dishwasher to check for leaks and did not find anything. But found that dishwasher drained and that the sink backed up, so I suspect that it was sucking water back into dishwasher and then overfilling and then was leaking. I showed customer how sink was not draining and that they should make habit of running garbage disposal before starting dishwasher to prevent this issue. I cleaned out filter and has a lot of grease. She had a dishwasher cleaner tablet that i ran as i left to cleaned out inside of the grease build up. Dishwasher is not leaking as Im here. She will call back if problem continues.She has signed up for the service plan."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Albertville, MN 55301

Matt

Job Details: 05/12/2022

"Customer complaint is, DOOR SEAL IS BROKEN. Inspected and tested. Found the door gasket is falling apart. Installed new door gasket and tested. Dishwasher is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF20HFENBSR/AA

Near Eagan, MN 55122

Delton

Job Details: 05/12/2022

"Found that fresh food evaporator is frozen over, can see ice build up through the vent holes (see pictures) i ran test and getting defrost error. Service bulletin shows to replace control board for similar issue. Customer approved estimate. Ordering parts and rescheduling.Informed tenant that fridge would need to be unplugged 48 hours before so all ice build up will melt so i can gain access to evaporator.; ordrd 1 Da96-00845a (Evap assembly) and 1 Da92-00420s (Control board)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LTE5243DQ6

Near Minneapolis, MN 55417

Nate

Job Details: 05/12/2022

"Replaced a bad lid switch because lid switch on there wasnt working . Spins great now. Dryer was overheating. Cleaned a ton of lint out of dryer. Now runs at 209, was 220 before. With vent connected it shoots up to 235 and I stopped it. Need to have vent cleaned out. ; used 1 3949247V (LID SWITCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DWHD440MFP/08

Near Minneapolis, MN 55416

Nate

Job Details: 05/12/2022

"Dishwasher not mounted, it moves around. Used mounting brackets to attach it. Nice and sturdy now.; used 2 WP8269145 (MOUNTING BRACKET), and 1 W10426979 (MOUNTING BRACKET) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MGD6630HW

Near Maple Plain, MN 55359

Adam

Job Details: 05/12/2022

Unit was heating. Checked air flow right away and was only getting 10-12mph out of the house so not the best. Disassembled front of unit and found the igniter would glow and then wouldnt light. Found that the gas was shut off to the unit. Turned gas back on now unit works properly

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV48J7700EW/A201

Near Otsego, MN 55301

Matt

Job Details: 05/12/2022

"Customer complaint is, WILL NOT START. HAS POWER AND ALL BUTTONS WORKS BUT WILL NOT START THE DRUM. Inspected and tested. Found the idler pulley has failed and fallen off, also the rear right roller has failed. Quoted customer $196. to install 2 new rear rollers and a idler pulley. Customer approved repairs. Installed 2 rear rollers and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 2 4581EL2002h (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS20ZRGW6

Near Apple Valley, MN 55124

Delton

Job Details: 05/12/2022

Found that evaporator is frosted over and no air flow going to fresh food side. Forced defrost and found that defrost bimetal is bad. Also defrost timer is suspect. Ordering parts and rescheduling. Meanwhile i defrosted evaporator so it will cool till i get back.; ordrd 1 215846602 (Defrost timer) and 1 Wp4387490 (Defrost bimetal)

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD5000DW1

Near Osseo, MN 55311

Phillip

Job Details: 05/12/2022

The dryer would not heat. I found the gas was turned off to the dryer. I turned the gas back on and its working. The customer had if off when they had the floor tiled.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF328AAW/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/12/2022

The washer was trying to drain but the drain pump was buzzing. I pulled the drain motor off and found a chunk of metal in the pump. I removed the metal. The washer fills and drains good now.

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Eagan, MN 55123

Delton

Job Details: 05/12/2022

"Checked and refrigerator is at correct temperature and evaporator appears to have good frost pattern, ice is being made. Appears that cooling system is good. I suspect that the door was left open. Found that the French door seal plastic tab has broke off ? If so, part# WR24x10173; saved tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Plymouth, MN 55446

Phillip

Job Details: 05/12/2022

The dishwasher was drains slow. I removed the hoses from the air gap. I found plastic and Legos stuck in the hose and air gap. I hooked it back up and now it drains good.

We serviced a

GE GARBAGE DISPOSAL

Model gfc525n

Near Maple Grove, MN 55369

Phillip

Job Details: 05/12/2022

The disposal is loud and cracked in the side and water is leaking from it. Im coming Back Monday to replace the disposal. ; used 1 gfc525n (DISPOSAL) from stock

We serviced a

MAYTAG DRYER- GAS

Model MGDC400VW0

Near Inver Grove Heights, MN 55076

Delton

Job Details: 05/12/2022

"Found that thermal fuse is open cutting power to igniter. Replaced thermal fuse and cycling thermostat. Also cleaned inside dryer of lint build up. Tested and dryer is cycling heat and since its heating dryer timer is moving. Without heat timer wouldnt advance in automatic dry but it is now .Dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

MAYTAG WASHER FRONT LOA

Model MAH3000AWW

Near Minneapolis, MN 55416

Nate

Job Details: 05/12/2022

"Not draining water. Took apart all the internal drain line components, including the drain pump. Didnt find a ton of debris. Cleaned it all out though. Drains great now. Door doesnt lock though. Found a burned board and bad door lock. Wont go into spin. Quoted for those, customer buying a new one. Washer over 20 years old."

We serviced a

HOTPOINT DRYER- GAS

Model DLL1550AALWH

Near Saint Paul, MN 55106

Delton

Job Details: 05/12/2022

"Dryer not heating. Also sometimes the dryer will just keep running and wont shut off by itself, even on timed dry, also is noisy when tumbling. Found that several things are bad. Gas coils, timer, bearing and front seal.Gas coils WE04x0581; timer WE04X0520; Seal WE09X0030; bearing kit WE25m40; saved tckt"

We serviced a

KENMORE DRYER- ELECTRIC

Model 11062822101

Near Rogers, MN 55374

Matt

Job Details: 05/12/2022

"Customer complaint is, DOOR NOT STAYING CLOSED. Inspected and tested. Found the door latch is broken. Installed new door latch and tested. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"

We serviced a

MAYTAG CLEANING- DRYER

Model MCE8000AYW

Near Minneapolis, MN 55419

Delton

Job Details: 05/12/2022

Could not clean all the way. Has a shirt dryer on top and would have to take off whole top to pull apart front to get inside dryer (see picture). Customer didnt want to do that.

We serviced a

GE REFRIGERATOR

Model PSS26SGPASS

Near Maple Grove, MN 55311

Phillip

Job Details: 05/12/2022

"Issue just started and got worse. I found water leaking from the ice maker mold and then ice forms around the shut off arm. The drive gear on the back of the ice bin is cracked in half. I replaced the ice maker. It cycled and does not leak. Dana is shipping the customer a new ice bin. ; used 1 WR30X10093 (ICEMAKER), and 1 WR17X11447 (Ice bin) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 05/12/2022

"The whole unit was not running at all. I put into a diagnostic mode and then back out. It started running but then shut off 2 minutes later. It will need the rear main board. I was unable to find the part. Please locate the part and contact the customer. I added a pic of the quote. Board W10843055; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA

Near Rogers, MN 55374

Phillip

Job Details: 05/12/2022

"I replaced the defrost sensor and drain kit, this module does not need the heater. I also adjusted the ice maker fill tube and sealed the ice maker cabinet."

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FFEF3043LSP

Near Maple Grove, MN 55369

Matt

Job Details: 05/12/2022

"Customer complaint is, BURNER MADE LOUD NOISE AND WON'T TURN ON ANYMORE AND OVEN NOT WORKING EITHER. Inspected and tested. Found the front left element is fried and the power relay on the board is also fried. Needs a new board and element. ."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Eagan, MN 55122

Delton

Job Details: 05/12/2022

Put inverter board back in and compressor turns on and is running. Refrigerator is starting to cool and is working good.

We serviced a

SAMSUNG DRYER- GAS

Model DV40J3000GW/A2

Near Becker, MN 55308

Seth

Job Details: 05/12/2022

Replace the failed idler pulley and tested it. The dryer is now fixed.; used 1 DE634A (PULLEY) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2077CW/01

Near Mound, MN 55364

Adam

Job Details: 05/12/2022

Customer complaint is tub sitting lopsided. Disassembled unit and found the bearing was bad. Also the unit shredded the front boot also. Customer doesnt want to repair unit being such a costly repair

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG950ESS2

Near Blaine, MN 55449

Matt

Job Details: 05/12/2022

"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. Needs a new control panel. Installed new control panel and tested. Still not working. Now I found mouse poop all over the inside and on the main board. Customer wants us to order the 2 harnesses that go from the main board to display board and touchpad. Installed the 2 harnesses and still not working. Customer approved installing the main board. Installed new main board and tested. Everything is working great now. Range is now fixed."

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Minneapolis, MN 55419

Nate

Job Details: 05/12/2022

Replaced bad board. Customer will give it 24 hours to cool down.

We serviced a

GE WASHER FRONT LOA

Model GFW650SSN2WW

Near Minneapolis, MN 55437

Nate

Job Details: 05/12/2022

Replaced bad valve. Water isnt leaking into tub and gasket anymore. It was leaking before.

We serviced a

ELECTROLUX DISHWASHER

Model FGHD2465NF1A

Near Elk River, MN 55330

Matt

Job Details: 05/12/2022

"Customer complaint is, LEAKING INTO THE KITCHEN. Inspected and tested. The tub gasket and bottom door gasket are falling apart. Installed new tub gasket, bottom door gasket and side shield kit and tested. Dishwasher is not leaking. Dishwasher is now fixed. This dishwasher is in really rough shape. The tub is plastic and its warping all over and is going to be a issue in the near future. The top is warped really bad and the bottom is warped up and scraping on the bottom door gasket. This thing really just needs to be replaced if it leaks again. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), 1 154827601 (TUB GASKET), and 1 154701001 (SPLASH SHIELD KITS) from stock"

We serviced a

GE MICROWAVE

Model JVM1540LM2CS

Near Plymouth, MN 55446

Nate

Job Details: 05/12/2022

"Microwave stopped after 5 seconds. Replaced magnetron today. Ran it for 2, 2, and 4. Never cycled off prematurly, runs great, heats great."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW87HEDC0

Near Big Lake, MN 55309

Seth

Job Details: 05/12/2022

I installed the redesigned drain pump and tested the washer. It got lost a few times but after resetting the acu I was able to get the unit. To respond and complete a quick wash cycle. The washer is now working as designed.; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

GE REFRIGERATOR

Model GNE27JYMNFFS

Near Buffalo, MN 55313

Seth

Job Details: 05/12/2022

Makes a rod knock noise when compressor starts. I pulled the fridge and removed the zip-tie holding the drain hose to the compressor. The noise went away instantly. I checked for bulletins and errors unit was fine.

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT9356AAE

Near Excelsior, MN 55331

Adam

Job Details: 05/12/2022

Unit was shaking a lot during spin. Found the rear leg wasnt tight so I balanced the washer and tightened the legs. Now unit is running goid

We serviced a

KENMORE DISHWASHER

Model 66513592K600

Near Chaska, MN 55318

Adam

Job Details: 05/12/2022

Customer complaint unit wouldnt start. I would drain. I hit the normal cycle and it fired up right away. There was a lot of soap suds in there which could effect why certain operations. Cleaned out all the soap suds and then ran unit on multiple different cycles every cycle it started

We serviced a

LG DISHWASHER

Model LDT7808SS

Near Eden Prairie, MN 55347

Adam

Job Details: 05/12/2022

"Unit leaking from front left side. Found when testing was leaking from the door gasket area. Ordering both tub and door gasket. Reschedule for Wednesday the 183920DD3005F3920DD3002D; ordrng 1 3920DD3002D (Gasket tub), ordrd 1 3920DD3005F (Door gasket)"

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD8410SW2

Near Eden Prairie, MN 55346

Adam

Job Details: 05/12/2022

Had F1 error code which means the board has failed. Found once disassembled the relay was burnt up. Attempted to repair board. Everytime would still blow the relay. Will need new control board

We serviced a

GE RANGE- ELECTRIC

Model JB655YK9FS

Near Hopkins, MN 55343

Adam

Job Details: 05/12/2022

Installed busted element. Tested with customer. Unit is back to working properly

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Rogers, MN 55374

Matt

Job Details: 05/11/2022

"Customer complaint is, WE DO NOT HAVE POWER TO THE DISPLAY BOARD. Inspected and tested. Found the UI board has failed. Board is not in stock.Part number WD21X23462. Customer approved repairs. Installed new UI board and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HF55KB1

Near Chanhassen, MN 55317

Adam

Job Details: 05/11/2022

Unit was leaking water from back of unit. Found once disassembled that the water valve was leaking. Had one on the truck so was able to replace it. Tested and reassembled now unit is working properly with no water leak. ; used 1 242252702 (VALVE) from stock

We serviced a

GE RANGE- ELECTRIC

Model JB650SF1SS

Near Eden Prairie, MN 55346

Adam

Job Details: 05/11/2022

Installed control board from last diagnosis. Now unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Otsego, MN 55330

Matt

Job Details: 05/11/2022

"Customer complaint is, NOT WASHING DISHES. Inspected and tested. Found a piece of plastic underneath the float. Removed and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model ZISS480DMCS

Near Eden Prairie, MN 55346

Nate

Job Details: 05/11/2022

"Not cooling. Compressor running, but evap fan wasnt running. It was encased in ice. Got on phone with GE tech support. Determined the defrost heater was bad. Cleaned ice off of fan, but barely runs. Quoted customer for fan and heater. Cant find anyone who has heater. WR51X10065 is the part number. DW can you try and find that, and evap fan? And if so, order those? They are scheduled for Wednesday, and they will have neighbor let me in. Evap fan is WR60X10083.; schdld next appmnt for 5/18 WED !, states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6200EW/A3

Near Eden Prairie, MN 55346

Nate

Job Details: 05/11/2022

"Not drying towels. Found the dryer vent packed full of lint, and a couple bad support rollers. Replaced rollers, vacuumed out a ton of dog hair, and shop will have a vent cleaner come out. Runs and heats great now. ; used 2 4581EL3001E (ROLLER) from stock"

We serviced a

HOTPOINT RANGE- GAS

Model RGAS300DM1WW

Near Minneapolis, MN 55429

Nate

Job Details: 05/11/2022

"Mice chewed through the wires for ignitors. Fixed the wires, all ignites great now."

We serviced a

CALORIC RANGE- ELECTRIC

Model RXD214

Near Minneapolis, MN 55412

Nate

Job Details: 05/11/2022

"Glass came out of place, door was hanging off kilter. Some screws were missing. Got the glass back into place and added screws where they were missing, tightened all screws on lower and upper oven. Both doors work great now.."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Rockford, MN 55373

Phillip

Job Details: 05/11/2022

I replaced all parts that were ordered and made sure the ice maker fill tube was adjusted correctly. Not much else we can replace or adjust.

We serviced a

GE REFRIGERATOR

Model TBF18DWC

Near Long Lake, MN 55356

Phillip

Job Details: 05/11/2022

The compressor and evaporator fan was not running. I found the big main plug in the front was smoldering. I repaired the wires but it still did not work. I replaced the timer and it worked for a little bit. I ended up finding more wires damaged but I was not able to repair them because they go up in the cabinet.

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, MN 55446

Phillip

Job Details: 05/11/2022

I replaced the defrost heater and defrosted the evaporator. The new heater was a title different and it was harder to install.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Plymouth, MN 55446

Phillip

Job Details: 05/11/2022

The display was not responding and showing dashes. The board would not reset. I replaced the main board and programmed it. Its all working good. ; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RBD305PVS02

Near Plymouth, MN 55446

Phillip

Job Details: 05/11/2022

I installed the main control. The display is nice and bright and both ovens heated to 350.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF3

Near Saint Michael, MN 55376

Phillip

Job Details: 05/11/2022

I found the damper stuck wide open. The damper motor was frozen. I thawed out the motor but Im ordering a new one to replace. Charging for part only no labor. ; ordrd 1 241853801 (Damper)

We serviced a

MAYTAG DRYER- GAS

Model n/a

Near Richmond, MN 56368

Seth

Job Details: 05/11/2022

"I replace the blower igniter and coils. The dryer no longer makes noise and heats perfectly.; used 1 279311 (IGNITER), and 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF362LXSS0

Near Rosemount, MN 55068

Delton

Job Details: 05/11/2022

"Customer states that it only shows 6 minutes to preheat and when oven says its done preheating that the oven thermometer they bought only shows 250 degrees. I tested with my digital thermometer and it during preheat it did pause the time it showed so actually added time and when the oven showed preheat was done it was at 350 degrees, i showed this to customer.The user manual also suggests that you wait 10 minutes after the oven says its done preheat to put into some foods for baking. I tested the calibration of oven and my thermometer is very close to what oven says. I suggested to customer that to get digital thermostat if they want to knew exact. I also informed that oven heat will cycle and get a high/low and the average will be the set temperature.Oven is heating and working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5SHAXMQ10

Near Eagan, MN 55122

Delton

Job Details: 05/11/2022

Replaced dispenser switch bracket. Tested and paddles now hit switch correctly. Dispenser is working good.; pckd up 1 Wp2180226 (Dispenser switch bracket)

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EFLS527UIW0

Near Otsego, MN 55301

Matt

Job Details: 05/11/2022

"Customer complaint is, LEAKING BY THE DOOR AND LEAKING ONTO THE DRAWER BELOW. Inspected and tested. Found the water was coming from the dispenser and leaking down the front. Removed dispenser and it was really gunked up inside. Cleaned up inside of dispenser housing and tested. I cant get it to leak again. Looks like it was just all gunked up. If it leaks again, we will need to order the whole dispenser assembly and drawer."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Albertville, MN 55301

Matt

Job Details: 05/11/2022

"Customer complaint is, NOT CIRC WATER. Inspected and tested. Found the circulation pump has failed.. to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV218AGW/XAA

Near Hopkins, MN 55343

Adam

Job Details: 05/11/2022

Unit wasnt heating well and squeaky. Tested air flow right away and was only getting about 6-7 mph outside. Once the vent was removed from dryer was getting over 25mph. So air flow is a big problem for the heat. Disassembled the dryer and found the idler was bad. Replaced idler and cleaned unit. Reassembled and tested unit now running properly. ; used 1 DE634A (PULLEY) from stock

We serviced a

MAYTAG DRYER- ELECTRIC

Model MGD6230HW0

Near Maple Grove, MN 55369

Matt

Job Details: 05/11/2022

"Customer complaint is, BURNING SMELL. Inspected and tested. Disassembled dryer and found some lent, but nothing thats burnt. Vacuumed out inside of dryer and reassembled. Tested dryer and its cycling a little on the hot side at 240F but otherwise working great. I didnt smell anything burning or find anything burnt. Airflow on outside of house is only 10mph. The venting material in the wall is the flexible foil vent. Advised customer to have the vent cleaned or preferably replaced."

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN0RS

Near Minnetonka, MN 55305

Nate

Job Details: 05/11/2022

"Leaking from filter, detergent drawer, and under the door. Scraped off a ton of mineral deposits below door. Same for around the detergent dispenser. Cleaned out dispenser spray holes so the water doesnt spray funny. Also cleaned out filter area rungs so it doesnt leak. Runs great now."

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Eagan, MN 55123

Delton

Job Details: 05/11/2022

Customer said refrigerator and freezer were warm and was making a whirring sound inside freezer. As Im here temperature has dropped and cool air is moving but only about %50 frost pattern evaporator. I suspect that door was left stuck open overnight and thawed out the food. I am rescheduling call for tomorrow and making sure its not cooling system error.; schdld next appmnt for 5/12 THU !

We serviced a

LG WASHER FRONT LOA

Model WM3700HWA

Near Minneapolis, MN 55408

Nate

Job Details: 05/11/2022

"Washer was dead. Distributor sent a filter assembly, display PCB, and main PCB. Only needed main PCB. Runs great now. ? ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model ZISS480DMCS

Near Eden Prairie, MN 55346

Nate

Job Details: 05/11/2022

"Not cooling. Compressor running, but evap fan wasnt running. It was encased in ice. . Determined the defrost heater was bad. Cleaned ice off of fan, but barely runs. Quoted customer for fan and heater. Cant find anyone who has heater. WR51X10065 is the part number. Evap fan is WR60X10083. . ; schdld next appmnt for 5/18 WED !, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF4B

Near Medina, MN 55340

Phillip

Job Details: 05/11/2022

The door spring shafts were rubbing. I greased them up good but it may come back. Will need the hinge kit if he calls back. Hinge assembly 405517992Looks like both hinges are in the same kit.

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NX58H9500WS/AA

Near Minneapolis, MN 55416

Delton

Job Details: 05/11/2022

"Found that igniter is bad. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RF201ADUSX5

Near Minneapolis, MN 55416

Delton

Job Details: 05/11/2022

Found that refrigerator is beeping a door flap (mullion) error. Found that the wire broke so the refrigerator is sensing open circuit. Spliced wires and made sure wires not pinching. Tested and no more error. Refrigerator is working good.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AW/A2

Near Kimball, MN 55353

Seth

Job Details: 05/11/2022

"Leaking, failed door boot and broken weld on the spider. The customer will replace the unit."

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KERS807SBL00

Near Big Lake, MN 55309

Seth

Job Details: 05/11/2022

Door locked on its own. I unlocked it and looked at the issue the latch has failed I temporarily tied the latch open. I quoted via bluebook. The customer will let us know if he wants it replaced.

We serviced a

KENMORE REFRIGERATOR

Model 79551033011

Near Eden Prairie, MN 55347

Adam

Job Details: 05/11/2022

Unit was leaking water from back of fridge. Disassembled access cover and found the water valve was leaking. Replaced water valve. Tested unit with about a gallon of water to make sure no leaks. All is good. Unit is back to normal.

We serviced a

SAMSUNG DISHWASHER

Model DW80F800UWS/AA

Near Eden Prairie, MN 55347

Nate

Job Details: 05/11/2022

Hose was kinked going to garbage disposal. Replaced line with new black rubber hose 1 wide and 7/8 elbow. Drains great now. I did not use any of our supplies.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near Monticello, MN 55362

Seth

Job Details: 05/11/2022

"Wrong gearbox were shipped in the correct box per the GE Tech line and GE parts resolution. They recommended we return it and get another one. Hold off on rescheduling the return until I receive the gearbox and confirm its the correct one.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG515S0ES1

Near Maple Grove, MN 55311

Matt

Job Details: 05/11/2022

"Customer complaint is, BURNERS AND OVEN NOT IGNITING AND CLOCK NO LONGER WORKS. Customer said that something tripped the breaker that the oven is on and also the lights in the kitchen, but there not on the same breaker. Customer thinks its the range. They were not using the range when it tripped. Inspected and tested. Front right and left burners are only sporadically working. Needs 2 new burner heads. Oven and clock are working great. Parts on order. ; ordrd 2 WPW10515455 (Burner head)s"

We serviced a

GE DISHWASHER

Model GDT545PSJ0SS

Near Victoria, MN 55386

Adam

Job Details: 05/11/2022

customers complaint. Using the SmartHQ was able to test each individual components and found the circulation pump would never kick on. Was getting power to pump but wouldnt kick on. Replaced pump. Tested and unit is back to normal operations. Also let it run for 20 min to make sure no leaks were present. All good.

We serviced a

LG DRYER- ELECTRIC

Model DLEX4370K

Near Victoria, MN 55386

Adam

Job Details: 05/11/2022

Customer complaint unit is squeaky during use. Parts were delivered to them. Replaced belt idler and all the rollers(all these were sent to the customer). Reassembled unit and tested. Sounded good but was getting a light squeaky noise from the back of the dryer. Found the dryer vent was attached well. Reattach the best I could. It is a wrinkle vent so it will make some noise. Customer was happy with results

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESR/AA

Near Excelsior, MN 55331

Adam

Job Details: 05/06/2022

Fridge display panel wasnt operating and warmer temps. Once disassembled found one wire snapped and the plug half way on. Repaired the wire and replugged in now unit cooling correctly and display is operating

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5SHAXMQ10

Near Eagan, MN 55122

Delton

Job Details: 05/06/2022

Found that the the bracket that holds switch broke and got stuck and water kept dispensing. Customer approved estimate to replace bracket. Ordered part and rescheduled.; schdld next appmnt for 5/11 WED !

We serviced a

LG WASHER FRONT LOA

Model WM3360HVCA

Near Minneapolis, MN 55410

Delton

Job Details: 05/06/2022

Found that there is a hole in the door boot causing the leaking. order door boot Part# mds47123604; saved tckt

We serviced a

BOSCH DRYER- ELECTRIC

Model WTMC3321US/05

Near Saint Michael, MN 55376

Matt

Job Details: 05/06/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the resettable high limit thermostat was tripped. Reset fuse and tested dryer. Heat is now working, but doesnt shut off. Needs a new high limit thermostat and temperature sensor. Parts on order. Airflow on back of dryer is 27mph and outside is 17mph. Vent is short and the flexible foil vent. Recommended customer replace vent with hard metal venting. ; ordrd 1 00422221 (Temperature sensor) and 1 00422272 (High limit thermostat)"

We serviced a

GE MICROWAVE

Model JVM1540LM2CS

Near Plymouth, MN 55446

Nate

Job Details: 05/06/2022

"Overheated and turned fan on, then wont run. Ordered new mag. Old one was defective. Please schedule them for as early in the morning as possible please. ; ordrd 1 Wb27x10505 (Magnetron) and 1 WB21X10148 (Thermostat) and 1 WB27X10937 (Thermostat)"

We serviced a

FRIGIDAIRE STACKED WASHER

Model FFLE3900UW1

Near Golden Valley, MN 55416

Phillip

Job Details: 05/06/2022

The washer has a big blanket or something in it. The out of balance error was stored . I moved the blanket and ran it through a rinse and spin. I advised the customer to not wash the blanket in the washer and how to balance the load. 15-5 out of balance

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Medina, MN 55340

Phillip

Job Details: 05/06/2022

"I found the pump filter and screen were dirty, the toe kick panel was bent pretty bad. I bent the panel back in shape and leveled the dishwasher. I found a grape stem in the drain. Pump. I cleaned the filters and educated the customer on soap usage and cleaning."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSR7233BQ0

Near Bloomington, MN 55425

Delton

Job Details: 05/06/2022

"Replaced timer, tested and washer is working good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS5A

Near Plymouth, MN 55446

Nate

Job Details: 05/06/2022

"Sink stopped draining and garbage disposal was not working. I found a sippy cup wedged in the sink which did not allow water to drain through. I also found a B in the water, I mentioned that to the customer and they are going to have pest control come out because one of their children got stung last night inside the house by a bee."