Service History 105 - Omega Force Appliance Repair

We serviced a

KENMORE REFRIGERATOR

Model 59669313010

Near Minneapolis, MN 55447

Phillip

Job Details: 03/01/2022

The fresh food section was warm. I found the evaporator was frosted up. When I put into defrost the compressor stayed on. The jazz control is bad. I replaced the board and defrosted the center of the evaporator. Allow 24 hours to me back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Medina, MN 55340

Phillip

Job Details: 03/01/2022

"The customer said water is leaking out the ice maker area into the ice bucket. I determined the ice maker was over filling. I replaced the ice maker and the fill tube. I reset power to the unit. The 5 led lights in the fridge ceiling and the freezer light are not working. They are all in series. I tested the fresh food lights one and a time and they tested good. I determined the bad module was the freezer light. The freezer light module was foamed in and very hard to remove. The wires in the cabinet are foam in. "

We serviced a

KITCHENAID RANGE- GAS

Model KSGG700ESS2

Near Minneapolis, MN 55410

Nate

Job Details: 03/01/2022

Touchpad not working and oven doesnt come on. Replaced bad ERC. Burners and bake work great now. Touchpad works great.

We serviced a

GE REFRIGERATOR

Model GSL25JFXNLB

Near Maple Grove, MN 55311

Phillip

Job Details: 03/01/2022

I found a crack in a line in the back. I repaired the line and thawed out the dispenser line. Its working good now. ; used 1 FITTING4 (5/16' JG FITTING) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD9200SQ0

Near Loretto, MN 55357

Phillip

Job Details: 03/01/2022

"The dryer drum would not tumble. I found the belt was broken and the idler pulley was stuck. I replaced belt, idler and rollers all from the repair kit. The dryer sounds good. ; used 1 4392067 () from stock"

We serviced a

GE MICROWAVE

Model JNM1731DM1BB

Near Minnetonka, MN 55305

Adam

Job Details: 03/01/2022

Unit continues to blow a fuse. Isolated the high side from unplugging the transformer. At that point the it wouldnt blow a fuse. Replaced the capacitor and unit is running and heating great without it blowing any fuses. ; used 1 MICRO3 (.91MF CAPACITOR) from stock

We serviced a

MAYTAG MICROWAVE

Model MMV5208WW1

Near Minneapolis, MN 55417

Nate

Job Details: 03/01/2022

It runs for a few seconds now and stops. Office ordered a new control board. Will come back to install. When office knows estimated arrival date of part can you please schedule customer?; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RS2530BBP

Near Minneapolis, MN 55406

Nate

Job Details: 03/01/2022

"Really hot around Yoder loop. Condenser fan not running even though it has 120vac. Quoted for new one, customer wants to buy new fridge since its 14 years old. We put a fan behind it blowing on compressor to help cool it down."

We serviced a

SAMSUNG DISHWASHER

Model DW60R2014US/AA 00

Near Minneapolis, MN 55412

Nate

Job Details: 03/01/2022

"Drain pump keeps running, and water keeps filling dishwasher. Has a bad fill valve. DD81-02265A is the PN."

We serviced a

GE REFRIGERATOR

Model GTS19KGNBRWW

Near Bloomington, MN 55437

Delton

Job Details: 03/01/2022

Freezer is fine but refrigerator is at 40 degrees even if she turns it on coldest setting. Tested thermistor in ice bath and was out of range slightly. Ordering control board which comes with thermistor and rescheduling.; ordrd 1 WPW10056309Wr55x33653 (Control board)

We serviced a

MAYTAG DRYER- GAS

Model MGDC400VW0

Near Saint Michael, MN 55376

Phillip

Job Details: 03/01/2022

The dryer is taking a long time to dry. I ran a heat test and tested air flow from the dryer and outside. The dryer is not venting properly. The air flow outside was around 6 mph. I gave the customer a quote for the dryer repair kit because the dryer was squeaking and had a thump. The customer did not want the dryer tuned up.

We serviced a

LG DRYER- GAS

Model DLG0452W

Near Brooklyn Park, MN 55443

Matt

Job Details: 03/01/2022

"Customer complaint is, CLUNKING NOISE AND SQUEAKS. Inspected and tested. Found the right rear roller was seized up. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model lsq9200lq0

Near Elk River, MN 55330

Matt

Job Details: 03/01/2022

"Customer complaint is, STOPS OR PAUSES MID-CYCLE WASHER GETS TO RINSE CYCLE AND STOPS. STOPS SPINNING AND DOESN'T DRAIN. Inspected and tested. Found the lid switch has failed. Installed new lid switch and tested. Washer is working great. Washer is now fixed. ; used 1 3949247V (LID SWITCH) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2800XTVS3

Near Otsego, MN 55330

Matt

Job Details: 03/01/2022

"Customer complaint is, THINKS EITHER A LEAK OR HEAT CYCLE ISSUE IS CAUSING FLOOR TO BUCKLE UNDERNEATH IT. Inspected and tested. Found the diverter seal is leaking. Ordering new sump assembly. Part on order. ; ordrd 1 WPW10056309 (Sump assembly)"

We serviced a

GE WASHER TOP LOAD

Model n/a

Near Minneapolis, MN 55427

Adam

Job Details: 03/01/2022

Unit wouldnt complete cycles. Found that the drain pump was working fine also checked over the belt and motor. Found the Washer Drive Shaft and Shifter Assembly WH38X10019 was faulty. Was making noise and not always engaging. Would need to be replaced.

We serviced a

FRIGIDAIRE DISHWASHER

Model TH92038384

Near Maple Grove, MN 55311

Phillip

Job Details: 02/28/2022

The dishwasher would not drain. I found the drain gap was plugged up with gunk. I cleaned out the drain gap and now the dishwasher drains properly.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50K8600GW/A3

Near Osseo, MN 55311

Phillip

Job Details: 02/28/2022

The blower wheel was rubbing on the duct housing. I removed the blower wheel nut and the blower. I made sure the motor was mounted correctly. I put blue loch tite on the threads and installed the blower wheel and nut. I put the dryer back together and tested it. The dryer sounds good.

We serviced a

LG DRYER- GAS

Model DLGX4371W

Near Dayton, MN 55327

Matt

Job Details: 02/28/2022

DRYER CLEANING SPECIAL. Disassembled dryer and vacuumed out inside and oiled up rollers.

We serviced a

WHIRLPOOL DRYER- GAS

Model Wgd9150ww0

Near Maple Grove, MN 55369

Phillip

Job Details: 02/28/2022

"The dryer would not tumble. I found the belt was broken. The idler was seized up and that caused the belt to break. I replaced the idler pulley and belt. I oiled the rollers and vacuumed the dryer. Its good now. I advised the customer to have the dryer duct cleaned ASAP. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model 11047561603

Near Excelsior, MN 55331

Adam

Job Details: 02/28/2022

Unit wasnt draining. Pump was making loud grinding noise. Check the trap and cleaned it out still pump was bad. Replaced pump assembly and now everything is working great. ; used 1 WPW10730972 (DUET DRAIN PUMP) from stock

We serviced a

FISHER PAYKEL DRYER- ELECTRIC

Model DG09-US1

Near Minneapolis, MN 55429

Phillip

Job Details: 02/28/2022

The front bearing kit was worn out. I replaced the bearing kit and greased the bearing. The dryer was also not drying. There was a screen over the duct vent outside. I removed the screen. The dryer vents good. ; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock

We serviced a

LG DRYER- ELECTRIC

Model DLEX3370V

Near Monticello, MN 55362

Seth

Job Details: 02/28/2022

"Customers complaint is the dryer does not dry theres no heat. Upon arrival and inspection I found the dryer duct from the machine to the wall was blocked and had blown the high limit thermal fuse. I replaced the highlimit thermal and watch temperatures for five cycles. The thermostat cycled perfectly. I installed a new vent, the telescoping type, and watch the unit run. The dryer is now fixed. Note there was a terminated gas line behind the unit that was improperly done previous to our arrival. I noted this customer and recommended she have it looked at by a plumber thats her earliest convenience.; used 1 6931EL3003D (THERMAL FUSE) from stock, pckd up 1 8171587RP (Vent)"

We serviced a

BOSCH WASHER FRONT LOA

Model WAT28402UC/09

Near Inver Grove Heights, MN 55076

Delton

Job Details: 02/28/2022

"Replaced drain pump, tested and washer now drains and is working good."

We serviced a

BOSCH DISHWASHER

Model SHE55M12UC/64

Near Minneapolis, MN 55419

Delton

Job Details: 02/28/2022

"Found that drain pump inside dishwasher was clogged with orange seeds causing slow drain. Also underneath sink did not have full high loop. Cleaned out seeds, tested and dishwasher now drains and is working good.They run an rubber hose extinion and it while it drains fully as Im here it takes to the last second of drain pump running that it drains fully. So if problem continues order drain hose 0068108; drain hose extension kit 11030046; drain pump (in case) 00642239. I gave estimate of repair to replace hoses and labor $280 if problem continues."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 02/28/2022

Washer off kilter. Found a support rod had come off. Gave Dave option to replace rods. He opted to instead reattach rod and use some red glue adhesive to reattach it.

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, MN 55419

Nate

Job Details: 02/28/2022

"Not turning heat off. Heats up to over 500 and customer has to turn it off. Found a bad control board. Replaced it, along with the temp sensor last time I was here. Put on 350 pre heat, now display accurately reads temp. Runs great now. Customer will call office to pay for repair when they get back from airport. "

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Chanhassen, MN 55317

Adam

Job Details: 02/28/2022

Unit wasnt heating and making noise when trying to run. Disassembled unit and found just the magnetron was bad. Replace Mag and everything is heating great. Also set the clock for the customer.

We serviced a

KITCHENAID RANGE- GAS

Model KGRA806PSS01

Near Edina, MN 55436

Phillip

Job Details: 02/28/2022

"The oven would not bake. Last visit I replaced the bake burner, spark module . TodY I replaced the regulator and the oven bottom. The bake is working great."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Medina, MN 55340

Phillip

Job Details: 02/28/2022

Today did not work for the customer. I rescheduled for tomorrow ; schdld next appmnt for 3/1 TUE !

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1500LFS0

Near Bloomington, MN 55431

Delton

Job Details: 02/28/2022

Found that spray arm fell off and melted on heater and now leaks. Also door gaskets are worn out/ripped. Ordering gaskets and spray arm and rescheduling.; ordrd 1 5304517203 (Botox spray arm) and 1 154701001 (Splash shield) and 1 809006501 (Botox gasket) and 1 154827601 (Door gasket)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS269ZCB4

Near Burnsville, MN 55306

Delton

Job Details: 02/28/2022

"Replaced broken water paddle dispenser, tested and now dispenses water and is working good."

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Saint Michael, MN 55376

Phillip

Job Details: 02/28/2022

Customer was no home. Customer did not get the call the night before with the time so he thought the part did not come in. ; schdld next appmnt for 3/4 FRI AM

We serviced a

BOSCH DISHWASHER

Model SHE4AM02UC/01

Near Minneapolis, MN 55407

Nate

Job Details: 02/28/2022

"Stopping after a minute on heavy wash. Replaced a bad wash motor that was making a grinding noise, and the flow sensor. Ran for awhile on heavy, runs great now, heats great too."

We serviced a

BOSCH DISHWASHER

Model SHE43RF2UC/64

Near Minneapolis, MN 55416

Nate

Job Details: 02/28/2022

"Drain pump tries to run but it just hums and doesnt drain. Cleaned out sump area of good debris. Replaced pump, runs and drains great now. Customer gone, will call office to pay."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF7

Near Minneapolis, MN 55427

Nate

Job Details: 02/28/2022

Door falling off. Replaced door and hardware. Works great now.

We serviced a

GE DISHWASHER

Model CDT805P2N1S1

Near Otsego, MN 55362

Seth

Job Details: 02/28/2022

"I replaced the failed circulation pump and installed the electrical box cover and missing screws. I also fixed a seeping leak at a junction for the water feed. I plug the unit back in and tested it and it didnt leak at all. I open the machine and installed the cabinet screws but when I went to close it it was showing an error state for the door not being closed. I looked unit over and looks like unit may have a secondary issue with the control board. This is a new manifestation, customer sa on occasionally does this so hes gonna leave it unplugged for a while and I will call him and he will test it later in the day. If issue persists we will have to go back with the main control board.; ordrd 1 WD21X25992 (Board)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Maple Plain, MN 55359

Adam

Job Details: 02/28/2022

Unit wasnt heating and would stop after a few minutes. I started the unit wasnt heating at all. Went outside to check the airflow. Airflow was about 6-7 mph. Came back in and unit was shut down. Disassembled and found the heater was bad. Replaced element and oiled rollers. Also vacuum out unit. Check the other thermistor and thermostats all tested well reassembled unit and disconnected air exhaust. Once removed checked air flow from unit and tested good. Also let run for a while and ran great. Recommend customer to clean vents and redo venting because of bad set up. Showed him the 90 degrees elbows they had made it really small for air flow. ; used 1 DC97-14486 () from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 11024642300

Near Minneapolis, MN 55441

Adam

Job Details: 02/28/2022

"Customer complaint was rust stains or small yellow stains on clothing. On inspection I found inside the basket was rust all along the bottom. Basket would need to be replaced. I added photos to show the rust; snapped 4 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Minneapolis, MN 55445

Matt

Job Details: 02/28/2022

"Customer complaint is, NO WATER GOING TO SPRAY ARMS- DISHES ARENT GETTING CLEANED. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"

We serviced a

GE REFRIGERATOR

Model GSE25HMHJHES

Near Andover, MN 55304

Matt

Job Details: 02/28/2022

"Customer complaint is, LIGHTS ARE OUT IN THE FREEZER. Inspected and tested. The freezer led board was dead. Installed new led board and it flickered and then went out. The board hums every time you open the freezer door. The main board has failed. Needs a new board, LED module and holder. Installed new board, LED light module and holder. Tested refrigerator and light is working great. Refrigerator is now fixed."

We serviced a

ADMIRAL DRYER- GAS

Model LNC8764A71

Near Otsego, MN 55330

Matt

Job Details: 02/28/2022

"Customer complaint is, NOT DRYING CLOTHES. Inspected and tested. Found the ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new ignitor and tested. Dryer is heating great. Dryer is now fixed. ; used 1 279311 (IGNITER) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Otsego, MN 55330

Matt

Job Details: 02/28/2022

"Customer complaint is, TOO COLD ITEMS IN TEMPERATURE-CONTROLLED DRAWERS ARE FREEZING. Inspected and tested. Found the evaporator was completely frosted over. I can get the heater to come on in test mode. Also the FF evaporator cover foam is falling apart. Needs a new board, evaporator cover and sensors. Quoted customer $615. to install parts. Customer approved repairs. Refrigerator completely stopped cooling when I left. I found someone had already put a hard start kit on the compressor that the customer did not know about. The compressor has failed. Customer is going to replace the refrigerator."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Albertville, MN 55301

Matt

Job Details: 02/25/2022

"Customer complaint is, RUNS VERY SLOWLY THROUGH CYCLES AND NOT DRYING PROPERLY. Inspected and tested. Ran dishwasher through service diagnostics cycle and the circulation pump failed about half way through, but the heater is working. The circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"

We serviced a

UNKNOWN RANGE- GAS

Model MISSING

Near Minneapolis, MN 55411

Nate

Job Details: 02/25/2022

"All power out in kitchen. Checked GFIs, doesnt make a difference. Customer states they communicated to the property management company that they need an electrician out. Have been without power in kitchen for 36 hours. I checked the outlets with tester, and no power. Also, furnace isnt working, customer said kids are cold. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7000DW0

Near Elk River, MN 55330

Seth

Job Details: 02/25/2022

Failed gearcase. I quoted via bluebook. I looked at mph and spoke to the customer. He declined repairs.

We serviced a

SPEED QUEEN DRYER- GAS

Model AGS17AWF

Near Minneapolis, MN 55447

Phillip

Job Details: 02/25/2022

The customer said the dryer has been drying good since we replaced the coils last visit. Today I replaced the timer.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG114SWB0

Near Champlin, MN 55316

Matt

Job Details: 02/25/2022

"Customer complaint is, BURNERS WORK- OVEN TAKES ABOUT AN HOUR TO HEAT & TEMP ISNT ACCURATE. Inspected and tested. Found the ignitor was weak. Quoted customer to install new ignitor. Customer approved repairs. Installed new ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

MAYTAG FREEZER

Model MQU1556AEW

Near Otsego, MN 55330

Matt

Job Details: 02/25/2022

"Customer complaint is, COOLING, BUT FAN IS MAKING A LOT OF NOISE. Inspected and tested. Found the fan blade was loose again and slide all the way back and was making a ton of noise. Installed new fan blade and tested. Fan sounds great. Freezer is now fixed."

We serviced a

AMANA DRYER- ELECTRIC

Model NGD4600YQ3

Near St. Cloud, MN 56303

Seth

Job Details: 02/25/2022

Failed support rollers. I installed a dryer repair kit and tested it is now fixed ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW0

Near Otsego, MN 55301

Matt

Job Details: 02/25/2022

"Customer complaint is, FREEZER IS WARM. Inspected and tested. Both compartments are warm. Removed evaporator cover and found heavy frost on the first 18in and nothing on the rest. The sealed system has failed. Customer is going to replace the refrigerator."

We serviced a

LG WASHER FRONT LOA

Model WM3997HWA/01

Near Minneapolis, MN 55416

Nate

Job Details: 02/25/2022

Not draining. Found cat hair built up and wedged inside the drain pump. Cleaned that out and it drains great now.

We serviced a

LG WASHER FRONT LOA

Model WM3488HW

Near Plymouth, MN 55441

Phillip

Job Details: 02/25/2022

The customer here today told me that she came down and found the FE fault was on the display and water was filling the washer. The customer unplugged the washer then left the room for a few minutes. When she came back she found it was still filling with water and water was drawing out from the door. The customer then turned the cold water valve off. I replaced the water valve. no leakes.

We serviced a

GE REFRIGERATOR

Model GSH25JSTFSS

Near Maple Grove, MN 55311

Phillip

Job Details: 02/25/2022

The fridge and freezer are not cold as they should be. I found the evaporator is all frosted up. The defrost heater is bad. Matt brought me a new heater because I was out. I defrosted the evaporator and replaced the defrost heater. ; used 1 WR51X10055 ( DEFROST HEATER) from stock

We serviced a

LG REFRIGERATOR

Model LSXS26326S/00

Near Sauk Rapids, MN 56379

Seth

Job Details: 02/25/2022

No cool 40 deg in the freezer fans and compressor running. Linear compressor issue. Failed sealed system; saved tckt

We serviced a

LG WASHER FRONT LOA

Model WM2650HWA

Near Mound, MN 55364

Adam

Job Details: 02/25/2022

Unit wouldnt drain. Check the drain hose and drain coin filter. Noticed the drain pump was making a grinding noise. Replaced drain pump everything is working great. Used 4681EA2001T from truck stock ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

ELECTROLUX STACKED WASHER

Model EFLW317TW2

Near Minneapolis, MN 55409

Delton

Job Details: 02/25/2022

Found that the washer not draining. Found that drain pump is bad and washer is full of water. Im able to tip back washer and gain access to drain pump. Ordering drain pump and rescheduling.; ordrd 1 5304505209 (Drain pump)

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDTSR/AA08

Near Saint Michael, MN 55376

Matt

Job Details: 02/25/2022

"Customer complaint is, FREEZER IS COLD (BUT NOT SUPER COLD) BUT FF NOT COOLING HAS TO USE POWER COOL TO KEEP TEMPS DOWN. Customer has already had this problem addressed multiple times under warranty and it still keeps doing it. Inspected and tested. Found a 22C, 25C and 40C errors. The FF evaporator cover is covered in frost. This is going to need both FF sensors part numbers DA32-10104N and DA32-00011C. Also going to need the drain kit and heater. Installed 2 new sensors, heater and drain kit. Tested refrigerator and its starting to cool nicely. Refrigerator is now fixed."

We serviced a

KENMORE WASHER FRONT LOA

Model 79641072310

Near Minneapolis, MN 55405

Nate

Job Details: 02/25/2022

"Not draining. Found a broken drain pump. Replaced, and cleaned out some drain holes in boot. Runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT9616AAE

Near Eagan, MN 55123

Delton

Job Details: 02/25/2022

"Found that fuse is open. Jumped fuse, tested washer and all functions working. Customer approved estimate. Replaced fuse, tested and washer completed quick cycle. Washer is working good.; used 1 MICRO1 (15 AMP FUSE) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV405GTPAWR/AA

Near Eagan, MN 55123

Delton

Job Details: 02/25/2022

"Found that no power to igniter, checked all fuses and are good. Found that control board is bad and not sending power. COntrol board is bad,

We serviced a

WHIRLPOOL DRYER- GAS

Model GGW9200LW1

Near Minneapolis, MN 55405

Nate

Job Details: 02/25/2022

Rating. Just had to ctighten the bottom panel. Vacuumed out a bunch of lint. Runs great.

We serviced a

GE DISHWASHER

Model DDT575SSF2SS

Near Rogers, MN 55374

Phillip

Job Details: 02/25/2022

I replaced the duct seal and leveled the dishwasher better. I gave the customer a sample of a different soap to try.

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/07

Near Eden Prairie, MN 55346

Adam

Job Details: 02/25/2022

Replace water distributor and everything is working great#00751950

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Minneapolis, MN 55422

Nate

Job Details: 02/25/2022

"Ran dishwasher for an hour. Zero leaks. When I got here though there was a little water, maybe a half oz, in the flood sensor area. It was probably residual from when it was worked on last time. They use cascade, I also recommend switching to finish, but they dont really like using anything with plastic. Explained its a membrane, so they may consider it. Runs great though."

We serviced a

AMANA RANGE- GAS

Model AGR5715QDQ

Near Maple Grove, MN 55369

Matt

Job Details: 02/24/2022

"Customer complaint is, OVEN MAKES POOF SOUND AT TIMES. Inspected and tested. Took apart bottom of oven and inspected burner tube and ignitor. Everything looked good. Reassembled and tested oven. Oven preheated great to 350F and was cycling on and off perfectly and I never heard anything concerning. Oven is testing good."

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Minneapolis, MN 55417

Delton

Job Details: 02/24/2022

Found that drain line and water line are frozen. Which then caused water line to leak. Customer wanted me to leave out dishwasher to thaw and they will slide it back back. Customer also wanted to replace the water line. Replaced water line and no leaks but informed customer until it thaws it wont drain. And that they would need to address the insulation issue on the wall otherwise it will happen again.; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock

We serviced a

SAMSUNG RANGE- GAS

Model NX58H5600SS/AA

Near Minneapolis, MN 55430

Matt

Job Details: 02/24/2022

"Customer complaint is, VALVE STUCK WHEN TURNING BURNER OFF SO IT WON'T TURN OFF. Inspected and tested. Found the left rear valve stem is bent. Installed new valve and tested. Burner is working great. Range is now fixed."

We serviced a

AMANA REFRIGERATOR

Model arb1917cc

Near Minneapolis, MN 55413

Nate

Job Details: 02/24/2022

Not cooling in ff or freezer. 53 in ff. Steamed off evaporator and its not fully frosting over. Sealed system issue. Let owner know.

We serviced a

AMANA DRYER- GAS

Model GAS DRYER

Near Hopkins, MN 55343

Phillip

Job Details: 02/24/2022

The dryer heated up to 200 and main rains the heat. The dryer duct is plugged a d vents trough the roof. The air flow was poor but got better when I disconnected the duct. I advised the customer to have the duct cleaned from the outside in. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RBS245PRQ03

Near Minneapolis, MN 55436

Phillip

Job Details: 02/24/2022

"The customer said while baking they got f3-e2 fault. That means run away temp. Then the customer ran a self clean and now it does not heat up. I found the thermal fuse is open and the relay on the board is welded close. I need to send the board in for repair. I quoted the customer $465 for the board repair, fuse and labor. The customer is renting and needs the owners approval. I did take the control board with me. If they dont fix it then I will throw it away but if they do fix it I will send it in for repair. Please let me know if they call back. ; ordrd 1 WP9759243 (Fuse)"

We serviced a

LG DRYER- ELECTRIC

Model DLE7177WM

Near Eagan, MN 55122

Delton

Job Details: 02/24/2022

"Found that the rollers were worn out or locked up causing the loud noise and the burning rubber smell. Customer approved estimate. Replaced rollers and cleaned out inside dryer of lint build up. Tested and dryer is tumbling quiet, heating and working good.; used 4 4581EL2002h (ROLLER) from stock"

We serviced a

DACOR WALL OVEN- GAS

Model MCS230S

Near Minneapolis, MN 55424

Phillip

Job Details: 02/24/2022

The lower oven bake element would not heat up at all. I found the bake relay was bad. I replaced the relay and now its heating good. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

KENMORE DISHWASHER

Model 66516533202

Near St. Cloud, MN 56301

Seth

Job Details: 02/24/2022

"Dishwasher not cleaning, bad seal, and rusty racks. Would need the following to repair, W10518394- heater, W10542314 - seal with strike, WPW10350382 - upper rack, W10780925 - lower rack, and ; saved tckt"

We serviced a

GE REFRIGERATOR

Model GSS25SGSASS

Near Minnetonka, MN 55343

Phillip

Job Details: 02/24/2022

I found some frost in the rear evaporator panel. I removed the panel and found the amount of frost was more than normal. The defrost heater looked bad and it tested intermittently open. I replaced the defrost heater and defrosted the evaporator. ; used 1 WR51X10055 (DEFROST HEATER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX00

Near Hopkins, MN 55305

Phillip

Job Details: 02/24/2022

I found the freezer was full of frost. The bottom of the freezer door gasket was falling down. I removed the freezer door and pushed the gasket back in. I then put screws in to hold the gasket in place. I completely defrosted the freezer and greased the tracks. The lights came on and the ice maker filled with water. I found the fresh food lights were unscrewed. I showed the customer how the holiday mode works.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Plymouth, MN 55447

Phillip

Job Details: 02/24/2022

The customer said the lights were on but it was quiet and not cooling in either section. The customer power cycled the fridge upon request A hour after he reset the power the whole unit started to cool. Today its back to normal temps. I checked for saved faults and there were 0 faults. The compressor and fans are running. If the issue comes back please order the main pcb and inverter board.

We serviced a

ELECTROLUX DRYER- GAS

Model EFMG627UIW0

Near Eden Prairie, MN 55347

Adam

Job Details: 02/24/2022

Unit shaked and rattle a lot more then usual. It is a stacked unit and also had a squeaky noise. Found the blower was full of lint. Cleaned out lint. Also noticed the idler was squeaky. Oiled rollers Als. Replaced idler 131863007. Reassembled unit and everything was running great. Customer has happy with how quite everything was. Part used of truck stock 131863007; used 1 131863007 (IDLER ARM) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Blaine, MN 55449

Matt

Job Details: 02/24/2022

"Customer complaint is, CEILING BELOW FRIDGE HAS WATER STAIN. LEAKING SOMEWHERE FROM FRIDGE. Inspected refrigerator and can not find any leaks. I pulled it out and everything was dry underneath and behind it. I can not find a model and serial number either."

We serviced a

GE REFRIGERATOR

Model GSE25HMHJHES

Near Andover, MN 55304

Matt

Job Details: 02/24/2022

"Customer complaint is, LIGHTS ARE OUT IN THE FREEZER. Inspected and tested. The freezer led board was dead. Installed new led board and it flickered and then went out. The board hums every time you open the freezer door. The main board has failed. Needs a new board, LED module and holder. Part numbers WR55X28660, WR55X26671 and WR02X28661. I cant figure out the board because it keeps substituting different parts. Dana can you call this in and see what they want to do. ; saved tckt , states that autho needed"

We serviced a

ELECTROLUX MICROWAVE

Model E30MO65GSSB

Near Ramsey, MN 55303

Matt

Job Details: 02/24/2022

"Customer complaint is, NO HEAT WITH MIC OR CONVECTION SIDE. Inspected and tested. Found the bottom door switch has failed. I recommended replacing all 4 switches, but found are door switches do not slide onto the post. It would be expensive to order new switches, so customer was okay with me sanding down the post for the failed micro switch. Quoted customer to install new switch. Customer approved repairs. I sanded down the post and installed new micro switch. Tested microwave and its working great. Microwave is now fixed. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

MAYTAG FREEZER

Model MQU1556AEW

Near Otsego, MN 55330

Matt

Job Details: 02/24/2022

"I do not have this part, so Im rescheduling for Tuesday. ; schdld next appmnt for 3/1 TUE !"

We serviced a

GE REFRIGERATOR

Model Gzs22dsjkfss

Near Chanhassen, MN 55317

Adam

Job Details: 02/24/2022

Waterline in back was busted. Needed the part the Jared preorder. Put the part in and turned water on. Everything is working great. Ran 2 jugs of water through line to make sure everything is working great. Part number used wr02x13774

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Mound, MN 55364

Adam

Job Details: 02/24/2022

Customer complaint was leaking out right front. I ran dishwasher for 30 min with no leak. I found the lower spray arm was a little plugged up so cleaned that out and also the bottom door seal had good build up under it. I cleaned it out seal does sit up lightly on right side. If problem continues we need to order bottom door seal and replace it. Bottom seal is W10909089.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9564JQ0

Near Long Lake, MN 55356

Adam

Job Details: 02/24/2022

Unit wouldnt go in to spin. Found the coupler was busted also noticed the transmission was making a winding noise. Customer is going to remodel the mud room any way and wanted to replace it with a stack unit.

We serviced a

KENMORE MICROWAVE

Model 790.8033331

Near Rogers, MN 55374

Phillip

Job Details: 02/24/2022

I installed the choke kit and replaced the fuse. The microwave is working great. ; used 1 MICRO2 (20 AMP FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GSHF6HGDCCWW

Near Minneapolis, MN 55423

Delton

Job Details: 02/24/2022

Found that water was shut off to fridge. Also shelf inside freezer was not inserted correctly pushing against door causing it to pop open. Turned on water and repositioned shelf. Water and ice maker now work and door now closes and no longer pops opens. Refrigerator is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Burnsville, MN 55337

Delton

Job Details: 02/24/2022

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good."

We serviced a

AMANA REFRIGERATOR

Model SBD20KW/P11771WW

Near Burnsville, MN 55337

Delton

Job Details: 02/24/2022

"Found that the evaporator drain tube was clogged and frozen over. Unclogged drain tube, tested and now drains into drip pan and no longer leaks. Refrigerator is working good."

We serviced a

BOSCH DISHWASHER

Model SHP68TL5UC/01

Near Apple Valley, MN 55124

Delton

Job Details: 02/24/2022

Found that the dishwasher drain hose has extension added and whoever installed it pulled it too tight? and the drainhose on dishwasher was leaking when draining and giving leak error. Tightened hose and no leaks.If problem continues will need to replace drain hose.

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, MN 55419

Nate

Job Details: 02/24/2022

"Says 75 degrees but it shoots up to 550. Found a bad temp sensor, but even after replacing, still stays at 75 on display, but goes to 500. Needs new main display board. PW ordered, quoted 401 for board. Coming back Monday to install. ; used 1 wpW10131825 (TEMP SENSOR) from stock"

We serviced a

MAYTAG MICROWAVE

Model MMV5208WW1

Near Minneapolis, MN 55417

Nate

Job Details: 02/24/2022

"Not displaying anything. Needed a new control board. Replaced board, works great now."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TEK4

Near Minneapolis, MN 55417

Nate

Job Details: 02/24/2022

Replaced bad fan that was barely running. Mostly just humming. Fan runs great now. Strong and quiet.

We serviced a

KENMORE RANGE- GAS

Model 79075651002

Near Minneapolis, MN 55412

Nate

Job Details: 02/24/2022

"Not baking or broiling. Found a bad bake ignitor, and also found some wires chewed up and a dead mouse. Replaced the broken wires, bakes and broils great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

GE DRYER- ELECTRIC

Model GTD42EASJ2WW

Near Chaska, MN 55318

Adam

Job Details: 02/23/2022

Unit motor would turn on if holding the start button but wouldnt spin. Found that belt was broken quoted customer for belt then also for the maintenance kit which includes the belt but customer rather see if they can have a friend repair it. Also went over service plan and let her know she would get 2 months discounted off her total. Still rather see if she could call in a favor. Part for kit WE49x20697. LaborJ13; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT83TEK4

Near Minneapolis, MN 55417

Nate

Job Details: 02/23/2022

"Fridge running loud. Found a bad condenserFan motor. Ordered new one, picking up today. Also, missing cardboard compressor cover, customer will order that and install themselves. ; ordrd 1 5303918774 (Fan motor)"

We serviced a

LG WASHER FRONT LOA

Model WM3500CW/01

Near Maple Grove, MN 55369

Phillip

Job Details: 02/23/2022

"We I arrived I found the washer taking apart. The control panel removed, the top and back removed. I found the door locker was broken and I was not getting 120 volts to the door locker. I went to Sundberg and got the door locker and pcb. I replaced the locker and pcb. The washer is working as it should. I reassembled the washer. ; pckd up 1 EBF61315802 (Assy locker) and 1 EBR74282090 (Assembly pcb)"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Minneapolis, MN 55438

Delton

Job Details: 02/23/2022

"Found that idler wheel broke. Customer approved estimate, Replaced ilder wheel, Tested and dryer tumbling, heating and working good.; used 1 DE634A (PULLEY) from stock"

We serviced a

ROPER WASHER TOP LOAD

Model RAX4233PQ0

Near Eden Prairie, MN 55347

Adam

Job Details: 02/23/2022

Found the coupler wasnt fitted all the way to motor refitted and ran a complete cycle and everything is great. Customer also said its running normal.

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/07

Near Eden Prairie, MN 55346

Adam

Job Details: 02/23/2022

Unit was giving a leak error code. There was a build up of water in bottom catch pan. Cleaned out the water and started up unit. Unit started leaking from 00751950 - Altern.water distributor. Ordered part from vendor and rescheduled for friday; ordrng 1 00751950 (Altern. Water distributor)

We serviced a

LG WASHER FRONT LOA

Model WM3570HVA

Near Minnetonka, MN 55345

Adam

Job Details: 02/23/2022

When in spin mode unit would shut down and put a LE error code. Removed rotor and stater and checked for any defects. None was showing tested the main control board to hall sensor and tested hall sensor 6501KW2002A. Sensor was bad. Replaced sensor and put unit in to spin and unit worked as its supposed to. Went through test mode also. ; used 1 6501KW2002A (HALL SENSOR) from stock