Fast, professional Viking range repair from technicians who know high-end appliances. Same or next business day on most calls.
Most Viking ranges out there are freestanding professional-style models, either gas or dual fuel. The 5 Series gas oven has a closed-door infrared broiler, and above it sit VSH Pro sealed burners, a high-output TruPower Plus burner among them. Step up to the 7 Series and the front burners hit 23,000 BTU. Dual fuel models (the ones with model numbers starting VDR, for example) put the gas cooktop over an electric convection oven with a TruConvec mode and self-clean. Every one of them uses electric spark ignition with automatic reignition, and every burner has Vari-Simmer settings.
Start with igniters that keep sparking after the burner is lit. Viking names two causes. Either the igniters are wet or dirty, or the power supply is ungrounded or has reversed polarity. Rule those out and a failing spark module or switch becomes the likely suspect.
Sparking with no flame is a different problem. Make sure gas is actually reaching the range, since a shutoff valve left closed or a break in the supply will do exactly this. With the gas confirmed on, look at clogged ports or a burner head that's sitting in the wrong position. And when the igniters don't spark at all, check for a tripped breaker or blown fuse. A range that has power but still won't spark points to the spark module or the wiring.
A gas oven that won't heat is classic weak bake igniter territory. On convection models, uneven baking comes from a fan motor or element that has failed. A broiler that won't come on can be as simple as the oven knob sitting a little too far beyond the broil setting, according to Viking. When that's not it, the broil igniter or burner needs to be checked.
Viking recalled certain VGIC, VGCC and VGSC freestanding gas ranges because liquid could seep into the area around the control panel and make the range turn on by itself. Certain VGR and VGIC models had a separate recall over gas tubing. Since recall repairs are free through Viking's network, run your model and serial number past Viking before paying for an unrelated repair.
Open the oven door and the rating plate is normally right under the control panel. Some models put it on the underside of the control panel above the door instead, or under the left front grate support on the left side panel. On a lot of ranges the serial number's first six digits give the build date.
Power outages matter more with a Viking than with a lot of ranges, because the manual says not to operate it without power. Losing power in the middle of a self-clean cycle isn't a crisis. Just wait, and the door will unlock on its own when the power returns. Then you can restart the cycle.
Viking ranges are put together from replaceable parts like burners, igniters, valves, spark modules, broilers, thermostats and fan motors. As long as the oven cavity and the frame are sound, the range is usually worth repairing, especially when it was built to fit a custom opening and hood. Heavy rust, damage inside the oven or a recall that hasn't been resolved are the cases to think through more carefully.
Model VGIC305-4BSS
Complaint of oven not heating. Tested bake cycle and both igniters drawing proper amperage. Monitored temperature over time. Unit operating within specifications. Advised customer to call if issue returns.
“Was helpful and informative and all the service was great.”
Michele S.
Model RVDOE330SS
Return to diagnose double wall of turns out oven got put into showroom mode, causing none of the heating elements to work hold it out of showroom mode and put into Fahrenheit as it was in Celsius. Unit is now operating properly.
“Excellent service!! Thank you so much!”
John Or Susan L.
Model VGSC5366BSS
Oven not heating. Found the spark igniter was bent away from the burner assembly. I adjusted it so that its parallel to the burner and tried it, now ignites great.
Model VGR486GBK
The customer had both oven on at 500 when I arrived. After a few minutes the burners stopped working. I found the spark module wire had plastic wire nuts attached. I replaced the wire nuts with ceramic and now the burners are working.
Model RVDR3305BSS
Replaced hidden bake element, now it heats great. Got to 350 when set at 350 in 9 minutes. Customer mentioned that the little oven indicator light isnt working now. We switched the light with the clean light: they were happy with that. Everything works great now.
“Nate did a great job with the challenges of our stove! Highly recommend”
Sheri R.
Model VG1C3656BSS
Installed parts. Reassembled unit and tested multiple times. everything is working properly. The door is opening and shutting correctly and staying closed properly.
“Skilled service- answered questions and concerns. Fixed oven door plus other maintenance.”
Lori G.
“Nate did a great job with the challenges of our stove! Highly recommend”
“Skilled service- answered questions and concerns. Fixed oven door plus other maintenance.”
“Was helpful and informative and all the service was great.”
“Excellent service!! Thank you so much!”
6 Viking range repairs are in our service records so far, and customers rated those visits 5.0 out of 5 stars.
A cooktop that lights normally tells you gas and power are both reaching the range, so the trouble is in the oven circuit. On Viking gas ovens the most common cause is a weak bake igniter. It glows, but it never gets hot enough for the gas valve to open. After that, suspect a failed safety valve or thermostat. Leave igniter and valve work to a technician.
Viking's manuals point to three possibilities. Air shutters that are out of adjustment can do it. So can a range that was never converted for the kind of gas your house has, or plain old clogged ports. Clean the caps and clear the ports with a straight pin. A flame that stays yellow or starts lifting means a technician should check the orifices and shutters, because those are gas components.
On many Viking ranges the first six digits are the manufacture date, in month, day, year order. So a serial that starts 020713 was built February 7, 2013. Viking defines its recalls by model number and serial date range, so that date matters there, and it's handy for ordering parts too.
Stop using it and cut power at its breaker. Certain VGIC, VGCC and VGSC gas ranges were recalled by Viking because liquid around the control panel could make them switch on with nobody touching them. Compare your model and serial number with Viking's recall information. If your range is included, Viking arranges the repair at no charge.
The trip and diagnostic fee starts at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins, so you can decide with no surprises.
Yes. Omega Force Appliance Repair is a factory-authorized Viking service provider.
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized Viking service provider.
