Ran test again and now when I plug in newfi it shows that there is a update for this issue. But did have temperature error still. Replaced turbidity sensor and updated software. Ran diagnostics and all fucntions are working good.

Not turning on. Found the spring for the start button was compressed. I adjusted it and now the touchpad responds great. Works great.

Found that drain pump is bad. Customer apporoved estimate. Ordering part and rescheduling.; ordrd 1 Dc97-19289f (Drain pump assembly)

I tested oven at 425 degrees and found that it was about 20 degrees cooler that what my thermometers said. I adjusted ove up 20 degrees and tested and maintained 425 average for over 25 minutes. I explained to customer how to do it if she wants to adjust it futrther but oven is working good and maintaining correct temperatures.

"Found that there was debris and piece of broke glass that was stuck in drain pump causing it not to drain. Cleaned out debris, tested and dishwasher is drianing and all functions are working good.Customer said kickplate broke off from door and bent to where it couldnt be put back on and he threw it away and wants a new one. I doubt this is covered? Or customer said we can ship it and he will put it on customer is unhappy and wants a new kick plate I informed him we will have to check with AHS and get authorization.Kick plate part# DD97-00226A; saved tckt"