Service History 56 - Omega Force Appliance Repair

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV419AEW/XAA

Near Eden Prairie, MN 55347

Adam

Job Details: 07/19/2022

Unit wasnt heating. Disassembled unit and found the heating element tested bad when ohming it out. All the other thermostat and fuses tested fine. Unit could also use a maintenance clean up and oil job. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

LG WASHER FRONT LOA

Model WM3477HW

Near Saint Paul, MN 55101

Nate

Job Details: 07/19/2022

Not draining. Checked the filter. Totally clean other than a small piece of plastic. After filling with water I ran the pump but it sounds bad. Loose impeller. Replaced pump. Drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

LG RANGE- ELECTRIC

Model LRE3083ST

Near Saint Paul, MN 55113

Nate

Job Details: 07/19/2022

"Not heating on bake. Customer said they did smell smoke not too long before bake stopped working. Found a couple melted wires going to the relay board, but the board appeared to still look good and Undamaged. Replaced those wires and terminals. Tested it on bake. Heated up great to 350. Runs great now."

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGET3065PFD

Near Saint Michael, MN 55376

Phillip

Job Details: 07/19/2022

When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I replaced the user interface pane and the user face control. I tested both ovens and they are both working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY010

Near Albertville, MN 55301

Matt

Job Details: 07/19/2022

"Customer complaint is, ICE MAKER NOT WORKING. Customer said it worked great for about 6 months after we replaced it, but the last couple months its been only sporadically working. Inspected and tested. Found the ice room was only 14F, the FF compartment was 42F and the freezer was 6F. I disassembled freezer evaporator cover and found a ball of ice in the upper right corner. The sealed system has failed. I showed this to the customer."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.958624

Near Maple Grove, MN 55369

Phillip

Job Details: 07/19/2022

The control would light up but when you pressed start nothing happen and it acted like the start button was not pressed. I checked the door switch and it was good. I removed the main board and control panel. I cleaned all the dust off of them. I looked for stuck buttons and bad contacts. All looked good. I put it back together and now its working. All the buttons work and the start button works. It could be the panel or the main board.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHC2399PF7A

Near Maple Grove, MN 55311

Phillip

Job Details: 07/19/2022

The freezer fan was not running so it was not cooling as good as it should. I saw water was leaking down from the ice maker and getting ice all over the fan. The fan could not run because of the ice build up. I removed the ice maker and fan assembly. I cleared the ice and put a tube around the ice fill tube. That should stop water from splashing out.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, MN 55311

Phillip

Job Details: 07/19/2022

The main board was shutting the compressor and fans off at random. Today I replaced the board that I diagnose as the problem last visit. I set all the mullion heats to run 200 percent and changed the defrost to a 8 hour run time. I also set the freezer back to 0 and the fresh food to 38.

We serviced a

GE DISHWASHER

Model PDT845SSJ2SS

Near Corcoran, MN 55340

Phillip

Job Details: 07/19/2022

"The customer said the dishwasher had leaked a couple times. The customer kept using the dishwasher until the leak error came up. I found the dishwasher was not draining and the drain pump was making a noise but not working. I vacuumed all the water out and removed the drain pump motor. I found some pieces of a bowl stuck in the motor. I removed the pieces and put it all back together. The dishwasher now fills , washes and drains good. No other issues found."

We serviced a

LG WASHER FRONT LOA

Model WM2487HWMA

Near Chanhassen, MN 55317

Adam

Job Details: 07/19/2022

Unit was leaking. Took the top of unit and started washer. Right away water started leaking from the dispenser hose on top that hooks to the drum need boot and clamp4738ER1004B boot 4860FR3092C clamp; ordrd 1 4738ER1004B (Dispenser hose) and 1 4860FR3092C (Clamp)

We serviced a

GE DISHWASHER

Model GPT225SSLS

Near Minneapolis, MN 55418

Nate

Job Details: 07/19/2022

"In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. installed. Ran through service mode. Ran on a auto sense cycle. Fills, runs, and drains great now. Everything runs great."

We serviced a

UNKNOWN RANGE- GAS

Model ARR-636

Near Excelsior, MN 55331

Adam

Job Details: 07/19/2022

"Unit wouldnt get up to to temps. Found that the bake igniter was week and wouldnt light the gas right away taking longer and longer to start to light the flame. Replaced the igniter now unit is lighting quicker and getting up to temps. I did recommend using the convection on this big oven because it has a single burner and is almost double the size of a regular oven so it has a lot of area to heat and the thermostat is on the far side of the oven. When using conventional I had great temps at even 425 and heated a lot quicker. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Farmington, MN 55024

Delton

Job Details: 07/19/2022

"Found that front roller was worn out. Replaced both front rollers, tested and dryer now tumbles quietly. Dryer is working good.; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB835DC4

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2022

"Customer complaint is, SCREECHING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer $148. to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KDDC24CVS

Near Excelsior, MN 55331

Adam

Job Details: 07/19/2022

Unit wouldnt seal properly found that the seals on the fridge were bad replaced seals now unit is opening and closing great and doesnt pop the other door open. Used both seals part number WPW10204700; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA04

Near Rogers, MN 55374

Matt

Job Details: 07/19/2022

"Customer complaint is, ICE MAKER QUIT WORKING A FEW DAYS AGO & FREEZER PART OF FRIDGE IS FREEZING. Inspected and tested. Ice maker has failed and theres frost on the left side of the freezer door like the door hasnt been sealing, but is sealing great right now. I disassembled freezer and defrosted it found water leaking from a hole in the door. Im not sure how water got in the door, but I recommended customer unplug refrigerator and get a fan going for a couple days to dry everything out. ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Coon Rapids, MN 55433

Matt

Job Details: 07/19/2022

"Customer complaint is, TEMPS OFF IN FF. Customer has been having a issue with the freezer evaporator freezing up for years. Inspected and tested. Found the defrost bimetal is open. Needs a new defrost harness. . Parts on order. ; ordrd 1 WPW10514110 (Defrost harness) and 1 WP67006337 (Fan blade)"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model EIFLS60LT1

Near Elk River, MN 55330

Matt

Job Details: 07/19/2022

"Customer complaint is, EC E21 WONT DRAIN, HAS TO RUN RINSE CYCLE MANY TIMES. Customer also said it only fills with hot water. Inspected and tested. The cold and hot water were switched around. I disconnected water lines and hooked them up to the right side. Found the drain pump has failed. Needs a new drain pump. Part on order. I need 2 hours on this because its going to be difficult to pull the washer out to disassemble. ; ordrd 1 137240800 (Drain pump)"

We serviced a

LG WASHER FRONT LOA

Model WM3670HWA

Near Minneapolis, MN 55412

Nate

Job Details: 07/19/2022

"Washer has been leaking and dripping onto the small washer under it (in the pedestal area). I found a ton of hair built up in the front bottom of the bellow. It had plugged up all the drain holes on the front bottom. I can also see evidence of water where it has wicked down the front of the washer under the door on the front. Customer said it leaks on bulky, delicates, and normal wash. I put in test mode. No errors or leaks. I ran on express wash, with 5 bath towels, no leaks. Ran on bulky wash, no leaks. Took top off and checked valves, no leaks or evidence of leaks. No tears I can find on boot. Drain pump sounds good. Ran for 50 minutes, no leaks. No evidence of leaking from back of unit, like where suds could flow out of the vent. I thoroughly checked it over. Zero leaks or evidence of leaks, other than the front which I cleaned up. Customer has a husky which sheds a lot. They wash the huskys blankets. Filter is clean because customer just cleaned it. Lots of suds in washer. Recommended using affresh to clean out residual soap scum."

We serviced a

LG WASHER FRONT LOA

Model WM3500CW/01

Near Plymouth, MN 55446

Phillip

Job Details: 07/19/2022

"Customer said it makes a loud banging in all cycles. I pulled off the front and found the bolts for the right side counter Wright had come loose so the counter weight was banging against the sides and falling apart. I was able to use the bolts and reattach the weight. I advised the customer some of the holes in the tub were a little stripped out. I have no guarantees how long it will last. The long term solution is to replace the weight and the whole tub assembly.Counter weightMAG63602903"

We serviced a

KENMORE DISHWASHER

Model 587.162534

Near Minneapolis, MN 55412

Phillip

Job Details: 07/19/2022

The complaint is that the dishwasher does not seam to be washing and spraying water. The dishwasher fills with water but then the wash motor does not come on. If I tapped on the control board the motor would start. I also found a hole was burnt through the lower spray arm. The dishwasher will need a lower spray arm and a control board. The customer wants to fix it. Lowe spray arm 5304517203Control 5304512731; ordrd 1 5304512731 (Control) and 1 5304517203 (Lower spray arm)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Brooklyn Park, MN 55428

Phillip

Job Details: 07/19/2022

The customer said the dishwasher will fill with water and then drain. He said they dont hear water spraying. I started the dishwasher and I heard the wash motor propeller just spin and its not pumping. It will need a wash motor. I created a BB quote. Motor WPW10510666

We serviced a

KENMORE DRYER- GAS

Model 110.975117

Near Eagan, MN 55123

Delton

Job Details: 07/19/2022

"Found that the thermal fuse is open. Also thermistor did not ohm out correctly at room temp which could make it hotter then it should. Customer approved estimate. Replaced thermal fuse and thermistor, cleaned out inside dryer of lint build up. Tested and dryer is cycling heat good.; used 1 WP8577274 (THERMISTOR), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER- GAS

Model MDG5500AWW

Near South Saint Paul, MN 55075

Delton

Job Details: 07/19/2022

"Pulled part along with console panel (not sure if that is needed or not) need paper work to ship it in.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMELBSR/AA

Near Saint Paul, MN 55118

Delton

Job Details: 07/19/2022

"Frost build up right on the outside of the evaporator cover on top right. (See picture) Either there was an air leak causing small frost build up or there is a void inside the insulation of fridge wall. Evaporator itself is clean and is cooling. I caulked the cover in that area just to ensure no air leak and if that small frost builds back up it is void inside wall and not repairable but it is not impeding the cooling.; saved tckt , states that autho needed"

We serviced a

LG DISHWASHER

Model LDP7708ST

Near Saint Paul, MN 55104

Delton

Job Details: 07/19/2022

"Customer says every other cycle or so they get AE or bE error. I ran diagnostics and all functions are working good. I ran quick cycle with pod just to see what is happening and after about 30 minutes i heard the motor sucking a lot of air and found that there is a excessive around of suds from 1 pod, cascade ultimate. I showed customer and suggested to use finish brand that has less suds. I cleaned out inside dishwasher os the excess suds. Dishwasher itself is working good.Customer will call back if problem continues after switching soap."

We serviced a

GE WASHER TOP LOAD

Model GTW725BSN0WS

Near Minneapolis, MN 55406

Delton

Job Details: 07/19/2022

"Lid switch is bad. Customer approved estimate. Replaced lid switch, tested and washer lid locks, fills, agitates, drains and spins. Washer is working good."

We serviced a

KENMORE RANGE- GAS

Model 66575133300

Near Burnsville, MN 55337

Delton

Job Details: 07/19/2022

Replaced bake burner tube w/igniter. Tested and bake ignites every time. Broil also ignites every time. Oven is heating and working good.

We serviced a

KITCHENAID DISHWASHER

Model kdpe234gps0

Near Minneapolis, MN 55426

Nate

Job Details: 07/15/2022

"Dishwasher not filling with water. Found the connector plugged in in reverse. Had tits opposite side plugged in. Plugged in right, now it drains, fills and washes great."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET4WSKXSQ00

Near Minneapolis, MN 55405

Nate

Job Details: 07/15/2022

"Not cooling. Found the evaporator totally encased in ice. Has a bad bi metal. Replaced with WP10442411. Heater comes on, steamed all frost and ice off. Evaporator frosts over. Air ducts totally clear. Told them 24 hours to cool down. ; used 1 WP10442411 (DEFROST BIMETAL) from stock, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Minneapolis, MN 55407

Nate

Job Details: 07/15/2022

Upper rack adjusters broken. Replaced them with the kit sent to me. Part W10712395. Works great now. Charged bb. J13 labor.

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG505M0BS3

Near Saint Paul, MN 55117

Nate

Job Details: 07/15/2022

"Door separating. I took the oven door apart and found a loose screw inside, where the handle attaches. Tightened the screw and reassembled and now its secure. The gasket around the oven on the chassis is coming off. Its in pieces. It allows heat out damaging the cabinets. WPW10535778 is gasket. Ordered WPW10535778 from Dey. Coming back next Tuesday to install. ; schdld next appmnt for 7/20 WED !"

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCTX7

Near Minneapolis, MN 55418

Nate

Job Details: 07/15/2022

"Dishwasher runs for 30 minutes (upper drawer) and then stops. MPH diagnostics says main PCB is top part and techs list this as the reason for often replacing it. I ran it for 30 minutes upper and lower. The drain, fill, circulate all work great. Lower drawer has failed twice for them. Quoted bb which is 887 p&l, and diagnostic trip charge. Part 523725USP.They will think it over."

We serviced a

GE DISHWASHER

Model GPT225SSLS

Near Minneapolis, MN 55418

Nate

Job Details: 07/15/2022

In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. Ordered from Dey. Coming back to install. Ran through service mode. Everything runs great. ; ordrd 1 WD15X30838 (Unicouple with faucet adapter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD2SHAXMB00

Near Minneapolis, MN 55428

Nate

Job Details: 07/15/2022

Filter housing was broken. Replaced with the new filter housing RJ shipped to me. WP2186433. Replaced it and vacuumed coils. Works great now. Recommended running a couple gallons of water from the dispenser to clear out air.

We serviced a

GE REFRIGERATOR

Model PFE28PSKISS

Near Corcoran, MN 55340

Phillip

Job Details: 07/15/2022

I verified the issue that one light was out and the rest were dim. I replaced the one light that was out. Now all the lights work and there bright. I also ran the firm ware update.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Rosemount, MN 55068

Delton

Job Details: 07/15/2022

"Replaced ice maker, tested and it cycled and filled. Ice maker/refrigerator is cooling and working good."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD7500GC0

Near Elk River, MN 55330

Matt

Job Details: 07/15/2022

"Customer complaint is, NOISY. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW1

Near Farmington, MN 55024

Delton

Job Details: 07/15/2022

Customer said washer walked into center of laundry room. As I am here the washer is unbalanced as floor is uneven and slope towards floor drain. I ran diagnostics and all functions are working. I adjusted and balanced washer legs. I ran load of laundry and washer agitated and spun out clothes and did not shake or bang around. I showed customer. It did appear that customer was trying to wash bedding with plastic backing. I explained that the more items you use the better and when washing one item the washer will have hard time to balance out. The washer is working good as im here.I DID NOT USE ROD PARTS

We serviced a

KENMORE WASHER TOP LOAD

Model 110.924802

Near Apple Valley, MN 55124

Delton

Job Details: 07/15/2022

"Found that the lid switch is bad. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

KENMORE RANGE- GAS

Model 3627526190

Near Minneapolis, MN 55417

Delton

Job Details: 07/15/2022

Cooktop burner dont spark and ignite. Also oven is about 60 degrees off. Needs spark module and wire harness as well as oven thermometer.Order parts Spark module WB13k25; oven thermometer WB20k8; wire harness WB18K6Need autho.; saved tckt

We serviced a

LG RANGE- GAS

Model LRG3095ST/01

Near Minneapolis, MN 55417

Delton

Job Details: 07/15/2022

"Found that igntier is weak and not turning on gas. Custoemr approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

DANBY REFRIGERATOR

Model DBC514BLS

Near Saint Paul, MN 55105

Delton

Job Details: 07/15/2022

Found that evaporator is frosted over into big ice block. No defrost heater so it appears that compressor is stuck on and never shutting off to defrost. PW and I says it need control board and thermostat. Danby Tech support Line wont answer and I cant find much information on this at all.I instructed customer to leave it unplugged and let it defrost and turn it back on and ensure that it will get back down to correct temperature.; saved tckt

We serviced a

MAYTAG WASHER TOP LOAD

Model LAT7795

Near Saint Paul, MN 55106

Delton

Job Details: 07/15/2022

"Replaced timer, tested and washer agitates and spins on every cycle now. Washer is working good."

We serviced a

GE DISHWASHER

Model GDT545PSJ0SS

Near Minneapolis, MN 55446

Phillip

Job Details: 07/15/2022

The complaint was the dishwasher is dead. The display panel does not respond. I found there was no power to the dishwasher. I found a switch under the sink controls power to the dishwasher and that switch was in the off position. I turned the switch to on and now the dishwasher came in and is working.

We serviced a

BOSCH DISHWASHER

Model SHV57C03UC/22

Near Mound, MN 55364

Phillip

Job Details: 07/15/2022

The customer complaint is that now it leaks from under the bottom right side of the door. This is a different issue and not related to the previous repair. Im finding the cosmetic door trim is pushing on the door and allowing water to leak out. If I remove the trim pieces it does not leak and the washing sound is quieter. Im ordering the door seal and the trim parts. Blk trim 00740617Door seal 00494772; ordrd 1 00740617 (Strip) and 1 00494772 (Seal)

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M8650AV/A4

Near Eden Prairie, MN 55347

Phillip

Job Details: 07/15/2022

"The issue was it would not drain. I found the drain pump was bad. Today I replaced the whole drain pump assembly. I ran a test cycle and the washer is working great and drains the water out. I put a zip tie around the drain hose to make it secure. "

We serviced a

DACOR WALL OVEN- ELECT

Model ECS227SCH

Near Wayzata, MN 55391

Phillip

Job Details: 07/15/2022

"The customer said that all the buttons on the right side work but most dont work on the left side of the panel. I verified that bake, broil and other key buttons do not work. I removed the ribbon from the control. I cleaned the contacts and put some dielectric grease on the end of the ribbon and pushed it back in tight. The buttons on the left side of the panel still do not respond. It will need that user interface control panel. DE81-07427A/membrane switch ; O-emld tckt , states that autho needed"

We serviced a

UNKNOWN RANGE- GAS

Model UPN90FDVGGILP

Near Minnetonka, MN 55345

Phillip

Job Details: 07/15/2022

"I verified the issue it wont start bake or broil. I had to call the tech line and talk to Peter. After testing the bake and broil valve, the outlet polarity and power to the spark module. We determined the issue is with the spark module. He gave me the part number and told me to replace it. Please order the part and reschedule. Module A/029/00Another number ge gave is EA0901001000000; states that autho needed"

We serviced a

LG WASHER FRONT LOA

Model WM3270CW

Near Brooklyn Park, MN 55443

Phillip

Job Details: 07/15/2022

"I verified it was getting the drain error. The issue I found was its not draining and the drain pump impeller was broken.I ran the washer on a rinse and spin and now it drains good. No more issues found. I used a drain pump from truck stock. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL RANGE- GAS

Model SF377PEGQ7

Near Maple Grove, MN 55369

Phillip

Job Details: 07/15/2022

"The customer said most of the time the bake burner would not light, she could hear spark and smell gas. On this model the broil and bake ignitors spark at the same time but only gas comes out the for burner that needs gas. So chances are she was hearing the broil spark and not the bake ignitor. I tried the bake function and it worked perfectly. I tried 2 more times and it was good. The customer had removed all the pans from the storage drawer. Its common that pans in the drawer can shift and interfere with the bake electrode and cause it to not spark. I put the pans back in but made sure there did not slide to the back. I then tried it several more times and it lighting up every time. I quoted her bb for the updated harness WPW10701462. Added quote to pics. The 2 left top burners are slow to spark light. That issue is most likely the burner switches WP8273075. I could not find the WP8273075 in stock so I did not give her a quote for replacing the burner switches. The customer is going to try it over the weekend and let us know if she needs it fixed."

We serviced a

GE REFRIGERATOR

Model PFE28RSHCSS

Near Otsego, MN 55374

Matt

Job Details: 07/15/2022

"Customer complaint is, FREEZER IS WARM, MAKES ICE OK. Inspected and tested. FF compartment was 35F and freezer was only 21F. Found the freezer door gasket was falling off and wasnt sealing all the way, but there was no excessive frost in freezer. The compressor is really loud and the condenser fan is not working. I disassembled freezer evaporator cover and defrosted evaporator and after 20 minutes it was about 80 percent frosted over. Twice when I was starting the compressor it made a clunking noise and then wouldnt start up and I had to wait for it to try again. On the third attempt it started but is loud. Also the FF evaporator fan is working but not giving any feedback so its giving a error. The compressor is failing and also needs a new condenser and FF evaporator fan. Condenser fan part number is WR60X10358."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF8

Near Otsego, MN 55330

Matt

Job Details: 07/15/2022

"Customer complaint is, NOT COOLING. Inspected and tested. FF compartment was room temperature and freezer was 19F. Disassembled freezer evaporator cover and theres very little frost on it. Also the evaporator fan has failed and the defrost thermostat is split open. The sealed system has failed. I recommended replacing the refrigerator."

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVT0

Near Monticello, MN 55362

Matt

Job Details: 07/15/2022

"Customer complaint is, WILL NOT PUMP OUT. Inspected and tested. Found the check valve is stuck. Needs a new drain hose. . Part on order. ; ordrd 1 WPW10545278 (Drain hose)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Monticello, MN 55362

Matt

Job Details: 07/15/2022

Pump is bad no circulation. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Buffalo, MN 55313

Matt

Job Details: 07/15/2022

"Not cooling, missing digits on the UI and no ice. On arrival inspection I found the ice room was frozen up and 25?F. This unit has the evaporator drain manufacturing defect that causes it to get too warm melt out then make ice for a while then freeze back up. There is no known fix for this defect. The user interface is missing a few digits on the display. . Installed new UI and tested. Refrigerator is now fixed."

We serviced a

GE REFRIGERATOR

Model CFE28TSHQSS

Near Saint Michael, MN 55376

Matt

Job Details: 07/15/2022

"Customer complaint is, FREEZER EVAP FAN NOT WORKING AND 26 DEGREES. FRESH FOOD GOOD. Inspected and tested. FF compartment temperature was 39F and freezer was 18F. I put the freezer into defrost and disassembled freezer evaporator and found the evaporator thermistor had fallen off the evaporator. I defrosted evaporator and remounted the thermistor and tested. I put it into freezer cooling test and after 20 minutes it only had frost on less than 50 percent. The freezer evaporator fan seemed to be a little crunchy when you turn it. I installed new freezer evaporator fan. Reassembled and everything else seemed to be working great. Refrigerator had a software update available so I updated it. Refrigerator is now fixed. If they continue to have problems, its the sealed system is not running at full capacity.. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF4

Near Rogers, MN 55374

Matt

Job Details: 07/14/2022

"Customer complaint is, ICE MAKER IS NOT WORKING GOOD. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Found condensation on back of refrigerator right behind the ice maker. This has been a problem with these refrigerators and is a known defect. The insulation breaks down in the wall and causes the ice maker evaporator drain to freeze. ; saved tckt"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW7300DW0

Near Rogers, MN 55374

Matt

Job Details: 07/14/2022

"Customer complaint is, HOT WATER KEEPS RUNNING INTO WASHER EVEN WHEN NOT IN USE. Inspected and tested. Found the fill valve has failed. Installed new fill valve and tested. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"

We serviced a

BOSCH REFRIGERATOR

Model B26FT70SNS/03

Near Rogers, MN 55374

Matt

Job Details: 07/14/2022

Unit would have drawers in the fresh food area freezer randomly. Tested thermostats they tested good. Fan is running properly. Back evaporator looked good. The only thing I could find is the damper sticking right above the drawers which could cause it to freezer here and there. Ordered air tower. Installed new air tower. Refrigerator is now fixed.

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN1RS

Near Chanhassen, MN 55317

Phillip

Job Details: 07/14/2022

The drive pulley on the motor is loose and spins. It will need a new motor. I quoted the customer book price but there is a 10 year warranty on the motor. She is calling ge to find out how its covered and who can replace it. She will call us back if we can replace it under the warranty. Motor WH03X29524

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Minneapolis, MN 55407

Nate

Job Details: 07/14/2022

"The dryer was running loud and making a thumping sound. I found a broken roller where the roller had actually broken off of the bearing. I replaced the bearing and also replaced and idler pulley that had loosened and was squealing and moving around. Used 4581EL3001E and DE634A. Vacuumed out dryer and oiled rollers. ; used 1 4581EL3001E (ROLLER), and 1 DE634A (PULLEY) from stock"

We serviced a

LG DRYER- GAS

Model DLG3744W

Near Mendota Heights, MN 55120

Delton

Job Details: 07/14/2022

Found that the squeaking was caused by front roller being locked up and rubbing on drum causing squeaking. Two front roller would need to be replaced. Customer is going to look around first since he has to find a new washer. He will call back if he wants to proceed with repair.

We serviced a

GE REFRIGERATOR

Model 106.749334

Near Saint Paul, MN 55102

Nate

Job Details: 07/14/2022

"Water leaking from freezer into fresh food, from the vents in the ceiling of fresh food. Found a sheet of ice on the bottom of the freezer, and the drain line for the evaporator frozen up. Steamed it all out, and installed a heat probe 819043. Now it drains great. ; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

GE DISHWASHER

Model PDT785SYN0FS

Near Corcoran, MN 55340

Phillip

Job Details: 07/14/2022

The dishwasher will not start a cycle. I found water sitting in the bottom and it would not drain out. The drain pump just clicks. I removed the drain pump and found 3 small pieces of glass stuck inside. I removed the glass. I filled it and let run. It washes and now drains good .

We serviced a

FRIGIDAIRE RANGE- GAS

Model FGGF3685TSA

Near Chaska, MN 55318

Phillip

Job Details: 07/14/2022

The complaint is the oven will not heat. I verified the oven will not heat on bake. After testing I found the bake ignitor was bad. I quoted the customer and she said ok. I replaced the bake ignitor. The oven now heats and it got to 350 when I tested it on bake. No more issues found. I used the part from truck stock. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF4267HARS/XAA

Near Eden Prairie, MN 55346

Phillip

Job Details: 07/14/2022

The unit was off and completely defrosted. I removed the rear cover and put the fridge into defrost. The defrost heater came on. This model did not have the extra loop so it did not heed the add on heater. I did install the new sensor and all parts of the drain kit. The compressor was a little noisy but it came on it it started to cool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Blaine, MN 55449

Matt

Job Details: 07/14/2022

"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door are missing. Installed grommet, bushing, door cam and freezer LED module. Refrigerator is now fixed."

We serviced a

MAYTAG DRYER- GAS

Model SDG305DAWW

Near Minnetonka, MN 55345

Phillip

Job Details: 07/14/2022

"The rollers were loud. I replaced the 2 rear rollers and the idler pulley. It tested good now. ; used 2 WP37001042 (ROLLERS), and 1 WPY54414 (IDLER) from stock"

We serviced a

MAYTAG DRYER- GAS

Model SDG3606AWW

Near Minneapolis, MN 55421

Phillip

Job Details: 07/14/2022

The dryer would heat fine for a while then the ignition coils would not open the valve. I replaced the weak coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

LG WASHER FRONT LOA

Model WM2277HS/01

Near Eagan, MN 55123

Delton

Job Details: 07/14/2022

"Getting TE error as soon as i power on washer. I replaced thermistor, tested and washer and all functions are working good."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A303

Near Andover, MN 55304

Matt

Job Details: 07/14/2022

"Customer complaint is, CLOTHES ARE NOT DRY. Inspected and tested. Found the vent was broken and shifted so no air could get through and the bulkhead and filter were plugged solid. Also the heating element, all 4 rollers and the idler pulley had failed.Installed new heating element, 4 rollers and idler pulley. Vacuumed out inside of dryer and fixed vent. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 DE634A (PULLEY), and 4 4581EL2002h (ROLLER) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2315TS0

Near Lakeville, MN 55044

Delton

Job Details: 07/14/2022

"Found that the water valve not sending water to ice maker. Replaced water valve, tested ice maker and it cycles and fills. Refrigerator ice maker is working good.; used 1 242252702 (VALVE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0B

Near Big Lake, MN 55309

Matt

Job Details: 07/14/2022

"Customer complaint is, NOT CLEANING. Inspected and tested. Found the inside of dishwasher is really nasty and has buildup on all of the spray nozzles. The filter is plugged and all three spray nozzles are 50 percent plugged or more. Also the circulation pump sounds really bad. Repairs would be more than a new dishwasher. Customer is going to replace the dishwasher."

We serviced a

KENMORE RANGE- GAS

Model 790.790131

Near Saint Paul, MN 55104

Nate

Job Details: 07/14/2022

Oven taking long to pre heat and smells like natural gas when they use it. I put it on bake and the ignitor barely glows. Has a bad ignitor 5303935066. Replaced with 5303935066. Heated up with 5303935066 and it ignites great and heats great. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

AMANA REFRIGERATOR

Model ARB1917CW

Near Saint Paul, MN 55108

Nate

Job Details: 07/14/2022

"Rhine Ice built up in freezer. Needed to steam it out so door could close all the way. Put lubricant on the seal. Now it seals nicely. Before steaming it, the seal didnt seal all the way on the freezer. Also tightened screws because door is loose. Seals great now. "

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Little Canada, MN 55117

Nate

Job Details: 07/14/2022

Not cool in ff. 56 degrees. 11 in freezer. Huge frost ball built up on bottom of fresh food. No airflow. Icemaker not making much ice. Too warm to make ice. Handles falling off. Need service kit W11457241. Need new handle end caps and studs. Need 6 of these WPW10661886. W11499276 and 2 of these W11483532. ; O-emld tckt

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model PLES399DCC

Near Minneapolis, MN 55413

Nate

Job Details: 07/14/2022

"Found the switch was bad, also needed a nut for the new switch. "

We serviced a

SAMSUNG DRYER- GAS

Model DV433GTGJWR/A1

Near Minneapolis, MN 55416

Nate

Job Details: 07/14/2022

Replaced bad belt. Better belt. Vacuumed out. Runs great now. ; used 1 WP40111201 (BELT) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDBB2040FQ1

Near Burnsville, MN 55306

Delton

Job Details: 07/14/2022

"Found that there several issues with this dishwasher. Motor is loud, soap dispenser wont open, console panel is cracked and hard to close door. Door seals worn, racks are rusting.Console panel 154486004; overlay 154577304; Door latch 154529404; motor 154859101; tub gasket 154827601; bottom gasket 809006501; soap dispenser 5304506521; lower rack 808602302; upper rack 5304498211; saved tckt"

We serviced a

GE DRYER- ELECTRIC

Model GHDN520GD0WS

Near Burnsville, MN 55337

Delton

Job Details: 07/14/2022

"Found that belt broke and wont start. Replaced belt, tested and dryer is tumbling and working good.; used 1 137292700 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model LTE5243DQ6

Near Burnsville, MN 55337

Delton

Job Details: 07/14/2022

"Lid switch is broken. Custoemr approved estimate. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Laundry center is working good.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DV433GTGJWR/A1

Near Minneapolis, MN 55416

Delton

Job Details: 07/14/2022

Nate collected all payment under other work order.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Osseo, MN 55311

Phillip

Job Details: 07/13/2022

When I arrived I found both sections were not cooling that well but it sounded like the compressor was running. After running all the diagnostic test and the cooling test I found the freezer evaporator was not building up was the right amount of frost during the test. Advise the customer to give it 24 hours if it starts to work better it probably needs a rear main control board if it continues to not work properly then it would be a sealed system issue.

We serviced a

MAGIC CHEF RANGE- ELECTRIC

Model CER3525AAW

Near Otsego, MN 55301

Matt

Job Details: 07/13/2022

"Customer complaint is, OVEN WILL NOT HEAT UP. Inspected and tested. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Plymouth, MN 55446

Phillip

Job Details: 07/13/2022

The customer said after the cycle they notice some water under the door and could fell wetness on the door insulation. I ran for a bit and found no leaking. I found food in the spray arm jets. That will cause the spray arms to not spin and then water to leak out. Food stuck in the spray arms and I cant get it all out. Having the office ship the customer the spray arms. He can replace them . Lower spray arm W10803178Upper spray arm WPW10605345

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB200VQ0

Near Minneapolis, MN 55441

Phillip

Job Details: 07/13/2022

I found the heater was not getting the voltage out from the motor. I found the terminal on the harness to the motor was burnt. I replaced the terminal. Its heating now. If it happens again it needs a harness.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Apple Valley, MN 55124

Delton

Job Details: 07/13/2022

Found that heating element is bad. Customer approved estimate. Replaced heater and added periscope vent. Tested and dryer is heating and venting out good.; used 1 DUCT-18OFFSET (4396037RP 18 OFFSET) from stock

We serviced a

KENMORE DRYER- GAS

Model n/a

Near Saint Michael, MN 55376

Matt

Job Details: 07/13/2022

"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the thermal fuse has blown. Airflow on outside of house is 20 mph. Installed new fuse and tested. Dryer is heating great and cycling between 240F and 110F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA52M8650AV/A4

Near Eden Prairie, MN 55347

Phillip

Job Details: 07/13/2022

The drain pump impeller was stripped off. I tried the Lg drain pump but it would just not fit. Im ordering the Samsung assembly. ; ordrng 1 DC97-19289F (Drain pump assembly)

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACWP/XAA

Near Brooklyn Park, MN 55443

Matt

Job Details: 07/13/2022

"Customer complaint is, DOOR AJAR LIGHT STUCK ON AND WATER IN CRISPER. Inspected and tested. Customer said the door alarm goes off randomly. This doesnt have a light or button for the door alarm and I never heard it go off the entire time I was there. I found the FF evaporator drain was plugged. Defrosted and cleaned drain, Installed new drain kit. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Minneapolis, MN 55448

Matt

Job Details: 07/13/2022

"Customer complaint is, LEAKING and the pod doesnt always dissolve. Customer said there would be a puddle on the floor after using. Inspected and tested. Dishwasher filled and started circulating, but then the pump would stop working. I could tap the side of the pump and then it would work again. It did this 4 times . Also the silverware conduit doesnt line up and is spraying water at the door, Im assuming this is why it was leaking, but I never saw it leak. I found a service bulletin for this exact problem with the circulation pump. They redesigned the pump. Part number WD19X25700 if they call back and want to do the repair."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV330AEW/XAA

Near Dayton, MN 55327

Matt

Job Details: 07/13/2022

"Customer complaint is, LIGHTS UP BUT DOES NOT START WHEN PRESSING THE BUTTON. Inspected and tested. Found the belt was broken and the idler pulley has failed and fallen off. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Elk River, MN 55330

Matt

Job Details: 07/13/2022

"Customer complaint is, NO POWER KEEPS TRIPPING THE BREAKER AND IT WONT FINISH A FULL CYCLE. Inspected and tested. I started dishwasher and watched it for about 10 minutes and was working great. I ran dishwasher through service diagnostics and there was no errors and everything worked perfectly. The heater and circulation pump were on at the same time and it never drew more than 8 amps. I inspected main board and power supply connections and they all look good. Theres no water leaking anywhere underneath. Ive checked this thing out as thoroughly as I can and cant find any component thats failed. Its testing and working perfectly for me. Dishwasher is plugged into the same outlet as the garbage disposal. I recommended trying it with the garbage disposal unplugged. Customer said they already tried running it with a extension cord plugged in somewhere else and it still tripped it. I would be completely guessing to start replacing parts."

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Waconia, MN 55387

Phillip

Job Details: 07/13/2022

I found the dishwasher was very slow but draining. I found the hose was plugged. I blew into the hose until the obstruction was clear. Now it drains good.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ0

Near Apple Valley, MN 55124

Delton

Job Details: 07/13/2022

Ran diagnostics and all functions are working good and no errors. I ran the sanitize cycle with pod just to replicate issue. As soon as soap pod dispensed there was a lot of soap suds so dishwasher was sucking air and not heating water.I showed customer the suds and recommended to change soap and/or check water softner if it is too soft the pod could be too much soap. Mechanically dishwasher is working good.

We serviced a

KENMORE REFRIGERATOR

Model 253.4474311

Near Big Lake, MN 55309

Matt

Job Details: 07/13/2022

"Customer complaint is, NOT COOLING. Inspected and tested. Refrigerator was not running and the display just showed off. I couldnt get anything to change on the display. I had customer shut the power off for a couple minutes and then it turned on and started cooling. Customer was gone over the weekend when it died, but thinks they might of had a power outage. I advised customer to monitor it for a couple days and see if its working. If it does it again I think we should replace the board. Part number 297326501. "

We serviced a

MAYTAG REFRIGERATOR

Model MSD2572VEW01

Near Wayzata, MN 55391

Phillip

Job Details: 07/13/2022

I found the operating thermostat was shorting out. I replaced the thermostat and its working good. ; used 1 WP2315562 (COLD CONTROL) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM5

Near Plymouth, MN 55447

Phillip

Job Details: 07/13/2022

I found the evaporator was frosted up. I put into a defrost and it started to defrost. I replaced the jazz board and made sure to program it. I initiated a long defrost. Advised to give it 24 hours to get back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

GE REFRIGERATOR

Model PFE28PSKHSS

Near Rosemount, MN 55068

Delton

Job Details: 07/13/2022

FF evaporator fan motor failing. Customer approved estimate. Didnt have part on tuck stock. Ordering part and rescheduling ; ordrd 1 WR60X26866 (Evap fan motor)