We serviced a
FRIGIDAIRE RANGE
Model FFEN3054USE
Near Chaska, MN 55318
Adam
Job Details: 06/09/2023
Oven not heating. Installed parts. Once all installed tested multiple times. All features working properly now.
We serviced a
GE DISHWASHER
Model GPT225SGL0WW
Near Buffalo, MN 55313
Seth
Job Details: 06/09/2023
"The dishwasher is not drying dishes or draining. Upon arrival and inspection, I hooked up the smart HQ device, and the control board did not have the programming for its model and serial number. I reprogrammed it and hardcoded in the model and serial number. I ran the testing in the machine on boards, water circulates the water, heats the water and drained the water great. I started the cycle and the machine works as I expected to; drains first then fills and so on.
We serviced a
BEKO++ RANGE
Model PRGR34550SS
Near Saint Paul, MN 55105
Delton
Job Details: 06/09/2023
"Found that bake igntier is bad and not glowing. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Minneapolis, MN 55447
Phillip
Job Details: 06/09/2023
The customer was concerned with the vent in the dryer looking dark. I advised the customer thats where the heat comes out and its normal for it to discolor. I pulled the dryer and apart and cleaned the lint. I oiled the rollers. I was unable to clean the duct from the outside because its under a deck. I cleaned the duct from the inside. The airflow tested at the dryer is good.
We serviced a
LG RANGE
Model LRE3194BM/00
Near Plymouth, MN 55447
Phillip
Job Details: 06/09/2023
The bake and broil are not heating up. I verified that its not baking or broiling. I tested the voltage at the terminal block and its 240. After some testing I found sometimes I get 120 out the double line break relay and sometimes I dont. I found the double line break relay is shorting. I gave the customer the quote for replacing the relay. I replaced the relay and now its working good. The oven heated up no problem.
We serviced a
BOSCH WASHER
Model WFMC3301UC/09
Near Minneapolis, MN 55419
Nate
Job Details: 06/09/2023
"Replaced bad drain pump last time i was here. Upon finishing, door lock just buzzed but didnt work. Customer said door lock worked fine before I worked on it. Did not charge for door lock, only the drain pump. Washes and locks and drains great now. ; pckd up 1 ER00436440 (Drain pump.)"
We serviced a
WHIRLPOOL WASHER
Model MHW0JGGTTW00
Near Maple Grove, MN 55311
Adam
Job Details: 06/08/2023
"Buttons not always operating properly. Verified complaint some buttons hard to press or not operating correctly. Will need parts listed below to be source. Console looks to NLA. Customer said he was told I would take photos and send it up for approval. Console WPW10117409Interface WPW10117419; snapped 3 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFCS22520D/04
Near Rice, MN 56367
Seth
Job Details: 06/08/2023
"Not cooling hot in both cavities. Compressor has power but wont start, all the fans were running. Please quote a sealed system.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Albertville, MN 55301
Phillip
Job Details: 06/08/2023
The customer said the fresh food stopped cooling. When I arrived today the whole unit was unplugged. I plugged it back in and turned the thermostat on. The compressor came on and the freezer fan was not on. When I removed the evaporator cover the fan started. The evaporator is cooling and it all seems to be working. The defrost heater tested good. I gave a quote for the fan. The customer said ok so I ordered the fan from Dey. The customer requested a pm appointment. ; ordrd 1 WR60X31522 (EVAP FAN MOTOR (STANDARD SXS) AC)
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLEB8200DS0
Near Maple Grove, MN 55311
Phillip
Job Details: 06/08/2023
The dryer does not heat at all. I took it apart and tested the heater coil. The coil is bad. I quoted for the repair. Im coming back next Monday. ; ordrd 1 5300622032 (ELEMENT- RESTRING KITS)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Maple Grove, MN 55311
Adam
Job Details: 06/08/2023
"Unit not cooling properly. Temp at 35 degrees. Removed evap cover. Found unit has plenty more f frost. The evap fan is running also. See all added photos. Lines are frost to compressor in the back. Tested defrost heater. Its ohms out properly. When force defrost works fine. Requesting for board and evap motor randomly operating. Board W11496886Evap motor WPW10359880; snapped 4 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Shakopee, MN 55379
Adam
Job Details: 06/08/2023
Unit leaking water inside. Found water dripping from the top of the fridge. Removed cover to get access to the valve lines and filter. Found unit is leaking from the triple valve. Added photo. Part is under amount needed for approval. Ordered valve and rescheduled customer. ; ordrng 1 W11495416 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shakopee, MN 55379
Adam
Job Details: 06/08/2023
"Ice maker not working. Noticed no water in the tray. Went in test mode cycled the ice maker harvested and could hear it try to fill. The valve is kicking on. Removed connector for the ice maker line from under the door. And tested. Unit is getting water. Just water is frozen in the door again. Last time took a long time to get it steamed out. Temps in freezer was 2 degrees and fridge 38. Unit is going to need a new door assembly. Door LW11026425; snapped 1 QuickPics, states that autho needed"
We serviced a
GE REF BUILT IN++
Model psb48lgrabv
Near Wayzata, MN 55391
Phillip
Job Details: 06/08/2023
"The customer complaint is the fresh food and freezer is not joking temp. When I arrived today I found the unit was turned off. So both sections are at room temp. Another company was out and said the compressor was bad. That tech pulled the wires off the compressor and left it but did not tell the customer. I put the wires back in the compressor and started it back up. The compressor is running and all the fans are running. The compressor looks like it has been replaced before. There is a valve on the compressor and a filter dryer was installed with a valve. I put my gauges on the high and low side. The low side pressure was minus 10 psi and the hi side was 90 psi. Those pressures and from what the customer said it has a sealed system leak. The customer said its has not been cooling good for 4 years. I called the GE tech line for advise on what to replace, he said that if the sealed system has been worked on before they advise to not service the sealed system anymore. He said I will have to fill it with nitrogen and use soap to find a leak. He also said the evaporators have problems. Its my recommendation and per GE that the unit be replaced and not serviced. The customer also said its been leaking water in the freezer for years and the right door auto closer does not work. I will need 2 men on return and 5 hours. Parts that it would need. Evaporator complete WR85X23077Heat exchanger WR17X11757Compressor WR78X23067Drier WR86X93Right door hinge WR13X10348; O-emld tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFC24770ST/02
Near Edina, MN 55435
Delton
Job Details: 06/08/2023
Found that the water fill valve inside freezer for ice maker is frozen over and water would spray out the back of refrigerator onto floor. Water valve is bad and not fully shutting off and caused fill tube to freeze over.Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Aju73753101 (Water valve)
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Minneapolis, MN 55430
Nate
Job Details: 06/08/2023
"Upper spray arm had come unhooked from the upper rack. I reattached that and its nice and secure now. The 4 end caps on the upper rack rails had popped off, I reinstalled those. The detergent dispenser doesnt open anymore. I replaced that. It does need a new silverware basket. This could just be shipped to customer. DW can you let SQT know she needs a new basket? WD28X24747; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Edina, MN 55410
Delton
Job Details: 06/08/2023
"Verified that compressor is running but did not cool at all. It is at room temperature 75 degrees. Compressor is pulling just about 1 amp. No frost pattern. Its weird that it is a Sealed system issue also on top of the inverter board being bad and compressor was not running.I dont have old part so i left the new inverter part with refrigerator.Please contact customer with estimate for sealed system repair or do we issue a refund for the inverter repair?Im Not sure if its a leak or bad compressor?; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTWW/AA03
Near Inver Grove Heights, MN 55077
Delton
Job Details: 06/08/2023
Needs heater kit. Lots of ice build up and I informed customer that refrigerator will need to be unplugged and defrosted 48 hours so I can pull the evaporator cover off.Get autho and call customer to schedule.Im assuming that we will get autho and I already ordered parts though day.Defrost sensor DA32-10104N; heater SH502; drain kit DA82-01415A; saved tckt
We serviced a
GE RANGE
Model JBP82S0F2SS
Near Otsego, MN 55330
Matt
Job Details: 06/08/2023
"Customer complaint is, OVEN DOESN'T GET TO THE RIGHT TEMP. Inspected and tested. Temperature sensor tested good. Broil element is working. Found the bake element has failed. Part on order. ; ordrd 1 WB44T10011 (Bake element)"
We serviced a
FRIGIDAIRE DRYER
Model GLG02152ES0
Near St. Cloud, MN 56303
Seth
Job Details: 06/08/2023
"Motor is locked up, I quoted motor and blower. He declined repairs."
We serviced a
BOSCH REFRIGERATOR
Model B20CS30SNS/05
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/08/2023
The refrigerator is popping. The new arc fault breaker in a new home. This product is not designed to run on arc fault or ground fault circuit. recommended the customer isolate the fridge from the circuit or put in a non-arc fault circuit. The fridge is working as designed
We serviced a
AMANA RANGE
Model ARG7302CC
Near Eagan, MN 55122
Delton
Job Details: 06/08/2023
"Igntier is weak and wont turn on gas. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model 665.14319N411
Near Hopkins, MN 55305
Nate
Job Details: 06/08/2023
"Not draining at all. Took apart sump area, found a rusty drill bit near the impeller. Cleaned that out from drain pump, and cleaned out some debris from sump. Took filter out and cleaned out all the fat built up on it. Then detached drain line from plumbing under the sink, and there was a 1/2 piece of plastic stuck in the plumbing that the drain line connects to. I cleaned some debris out of dishwasher tub, and ran it, making sure it fills, circulates and drains great. Looped up how the drain line should be looped. Runs great now."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Sartell, MN 56377
Seth
Job Details: 06/08/2023
I replaced the failed heater assy and tested the dryer. It is now fixed.
We serviced a
SAMSUNG DRYER
Model DV210AGW/XAA
Near Minneapolis, MN 55424
Nate
Job Details: 06/08/2023
Cleaned the dryer vent.
We serviced a
KENMORE WASHER
Model 796.510299
Near Osseo, MN 55311
Phillip
Job Details: 06/08/2023
The washer was not draining the water out. I verified and found the drain pump impeller was stripped. I quoted for the repair and replaced the drain pump. I ran and tested the washer. Its working great now.
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Avon, MN 56310
Seth
Job Details: 06/08/2023
"Leaking dishwasher, failed sump seal, and diverter hose. The unit needs a software update as well.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Osseo, MN 55311
Phillip
Job Details: 06/08/2023
The shifter came out of the cam actuator. I put it back in. The washer will agitate now.
We serviced a
SAMSUNG DRYER
Model DV56H9100GW/A2
Near Maple Grove, MN 55311
Adam
Job Details: 06/08/2023
Unit wont tumble can hear the motor run. Open the door and press the door switch then manually turn the tub and it started to work. Tested multiple times after and working just fine.
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Saint Paul, MN 55117
Nate
Job Details: 06/08/2023
"Replaced bad pully and belt, removed sock from between tubs too. Runs great now."
We serviced a
BEKO++ DISHWASHER
Model DDT38530XIH
Near Champlin, MN 55316
Phillip
Job Details: 06/08/2023
The customer said the error code comes up and the drain pump comes on. I found water in the bottom. I pulled it out and started the dishwasher. I found water leaking down the side from the inlet. I found the nut inside was loose. I tightened the water inlet tower nut and it stopped leaking.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/01
Near Minneapolis, MN 55419
Phillip
Job Details: 06/08/2023
The fridge was unplugged when I arrived. The customer said it stopped cooling so they unplugged it. I checked the pressure and the low side was very low less than 15 psi. I plugged it in and the low side was around 0. I found some dye on the filter drier connection. Its leaking from the drier. I replaced the drier and leaked checked. All is good. I pulled a vacuum and recharged the system.
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM276IKQ1
Near Eden Prairie, MN 55347
Delton
Job Details: 06/08/2023
"Replaced motor, blower wheel, repair kit (rollers, belt, idler) tested with dryer vent off and cycles to 225 degrees and is normal but when i attach vent it got up to 280 degrees. I recommended that dryer vents be cleaned (in apartment building) Dryer itself is heating and working good now.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Mound, MN 55364
Adam
Job Details: 06/08/2023
Installed inverter board from last diagnosis. Reassembled unit and tested. Everything is working and no loud noises
We serviced a
BOSCH DISHWASHER
Model SHPM78W54N/10
Near Roseville, MN 55113
Nate
Job Details: 06/08/2023
Replaced bad door gasket. Runs great now with no leaks.
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 06/08/2023
Installed drain pump from last diagnosis. Tested unit and its draining great and no loud noise. No leaks. Filled and drained multiple times. Unit is spinning at the right rpm in test mode.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Shoreview, MN 55126
Nate
Job Details: 06/08/2023
"37 in ff and 0 in freezer. Door flapper broken. Replaced door flap which also had broken wires. They've been getting some condensation, and it was coming from the door flap. Tightened the receiver the flap slides into, it was hanging down a little. Made sure doors were level, and theyre super close to perfect. Everything good now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Wayzata, MN 55391
Phillip
Job Details: 06/08/2023
"Today I replaced the main rear board, the front UI board, the ice maker adapter, the ice fan, the freezer handle and the right door gasket. I advised the customer to wait and see if its better."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFDBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 06/08/2023
"Replaced mullion, tested and door opens/closes normally. Refrigerator is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Rosemount, MN 55068
Delton
Job Details: 06/08/2023
Found that the water line inside door dispenser came dislodged and was spraying inside dispenser rather than outside into a cup. I aligned water line and now water dispenses normally and no longer leaks. Ice maker also cycles and fill. Refrigerator is working good.
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Otsego, MN 55330
Matt
Job Details: 06/08/2023
"Customer complaint is, ENTER TIME AND HIT START AND COUNTS DOWN OK, SOUNDS LIKE DOOR SWITCH. Inspected and tested. Found the top grill cover wasnt on all the way, causing the door to not shut all the way. I reinstalled cover and tested. Microwave is working great. Microwave is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 795.7402541
Near Elk River, MN 55330
Matt
Job Details: 06/08/2023
"Customer complaint is, THE TEMPS ARE WARM FRESH FOOD IS IN THE 40'S AND THE FREEZER IS BETWEEN 10 AND 20. Inspected and tested. Freezer is 12F and FF is 47F. Compressor and fans are running. I removed the evaporator cover and there's heavy frost on about 25 percent and then nothing on the rest. The sealed system has failed.
We serviced a
SAMSUNG REFRIGERATOR
Model RS267TDRS/XAA02
Near Osseo, MN 55369
Matt
Job Details: 06/08/2023
"Customer complaint is, FLOORING WAS DONE AND WAS MOVED AND NOW IT DOESNT COOL CORRECTLY. Customer had refrigerator unplugged and completely defrosted. I removed the FF evaporator cover and both the defrost sensor and temperature sensor tested exactly the same at 5,160 ohms and were good. Defrost heater came on in test mode and fans is working. Drain is open. I did find junk in the freezer evaporator drain tube on the back side and cleaned it out. I dumped water down both drains and there draining great. I cant find anything out of space and everything is testing good. Customer is going to use it and see what happens."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Saint Michael, MN 55376
Matt
Job Details: 06/08/2023
"WANTS GEAR CASE REPLACED FROM PREVIOUS VISIT. Installed new gearcase, drive hub and splutch kit. Tested and washer is working great. Washer is now fixed.
We serviced a
MAYTAG DRYER
Model MEDZ600TW1
Near Maple Grove, MN 55311
Adam
Job Details: 06/08/2023
"Start button is busted. Will need interface and display board itself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAD00
Near Sartell, MN 56377
Seth
Job Details: 06/07/2023
No ice. The ice maker has stripped out gears. The part is on order.; ordrd 1 WPW10300022 (Ice maker)
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0930141-03
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/07/2023
Failed mold heater on the icemaker. Please source the part and re-schedule I could not find the part number.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minnetonka, MN 55345
Adam
Job Details: 06/07/2023
Unit will fill and drain but wont spray. Went through test mode. Got some errors listed. Having a motor error. Found getting voltage to motor but not running. Needs new motor assembly quoted blue book and rescheduled F4E3F7E1F5E1; ordrd 1 W11085683 (Sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Saint Augusta, MN 56301
Seth
Job Details: 06/07/2023
Ice maker makes ice slowly. The water supply and existing ice looked good. Part is on order.; ordrd 1 W11546935 (Ice maker)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB510LES0
Near Maple Lake, MN 55358
Seth
Job Details: 06/07/2023
"Dishwasher is leaking heavily from the valve, part is on order.; schdld next appmnt for 6/14 WED !"
We serviced a
AMANA REFRIGERATOR
Model ARB2217CC
Near Minneapolis, MN 55414
Nate
Job Details: 06/07/2023
"Freezer is room temp, fresh food 50 degrees. Compressor is extremely hot, it runs for 30seconds and then shuts off. No frost on evaporator. Needs sealed system work. Please call customer with quote. Lots of room to service it. Fridge is on wheels. ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Excelsior, MN 55331
Adam
Job Details: 06/07/2023
Customers complaint DRYER STOPPED AND SOME SMOKE WAS COMING OUT OF THE DRYER BASKET. Removed top of the unit and right away notice the control board was fried. The wiring harness is ok and can be used. The board is past repair. Quoted blue book for repairs and rescheduled ; used 1 5304509006 from stock
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Chaska, MN 55318
Adam
Job Details: 06/07/2023
"Would start unit. Drain pump will run for a few seconds then will turn on the water valve quickly two times then drain. And will keep draining. Went through test mode and couldnt get the diverter to move on the water dispenser. Will need a diverter and pressure switch. Its had a error code for the pressure switch. Quoted customer blue book for both parts. The pressure sensor will need to special order none available for myself to order. Please call customer to reschedule. I didnt order any parts if we want to order both parts from the same place WH43X10059 diverter WH12X20898 pressure switch; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Corcoran, MN 55340
Adam
Job Details: 06/07/2023
"Installed new gearcase from last diagnosis and then reassembled unit. Ran unit through recalibration and its working great. Tested in every cycle.
We serviced a
GE DRYER
Model DRSR483GG7WW
Near Maple Grove, MN 55311
Phillip
Job Details: 06/07/2023
"The issue the dryer drum does not start to spin when start is pressed. The motor will hum but it does not spin on its own. I jumped the door switch and when the motor hums I rotated the drum. The drum spins but when I put any pressure in it, it shuts off. It will need a motor and blower. I inspected the belt and front glides. The rest of it looks good. I created a estimate.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Minneapolis, MN 55441
Nate
Job Details: 06/07/2023
"Running super loud. I put it in test mode and it sounded like bad scraping. After examining it I found the rotor and stator are completely coated in rusty water, and fused onto the transmission. Needs new rotor, stator and transmission.
We serviced a
KENMORE DISHWASHER
Model 665.12773K313
Near Minnetonka, MN 55345
Nate
Job Details: 06/07/2023
Leaking through the Diverter seal. Replaced seal. No leaks now. Runs great.
We serviced a
WHIRLPOOL DISHWASHER
Model MISSING
Near Minneapolis, MN 55416
Nate
Job Details: 06/07/2023
"Was leaking from the Diverter seal. Replaced seal, ran it and no leaks now. Ran it for 15 minutes.
We serviced a
WHIRLPOOL DRYER
Model WED8300SW2
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/07/2023
I replaced the failed thermostat and tco and watched temperatures, the dryer is now fixed.
We serviced a
GE RANGE
Model CGS990SET2SS
Near Minneapolis, MN 55408
Nate
Job Details: 06/07/2023
"Oven gave off a really high level of C0. Took panels out of both upper and lower ovens. Flames on lower oven nice and blue, but slightly larger than upper ovens flames. All flames in ovens blue, as well as flames on cook top. Owner is replacing the oven."
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEW1
Near Minneapolis, MN 55406
Nate
Job Details: 06/07/2023
"10 degrees in freezer and 60 in fresh food. I put it into service mode and defrost would not come on. Damper and fans and compressor work. Found a bad main PCB. Evaporator was completely encased in ice. Also, drain is frozen over. Replaced jazz board, and steamed off evaporator, and steamed out drain. Now the heater comes on, and it should be nice and cool in 24 hours. Shouldnt have any more sheets of ice building up on bottom of freezer.
We serviced a
MAYTAG WASHER STACKED++
Model MHW6630HC2
Near Excelsior, MN 55331
Adam
Job Details: 06/07/2023
Unit not draining was customers complaint. Removed back of unit and felt the drain hose on the bottom to the pumps. Its was like sand. Removed hose and its full of muck. Not sure what got in there but its jammed all the way to the pumps. Im sure some is still in the basket also. Quoted for the motor assembly comes with the drain and reclaim and sump.
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS1
Near Minneapolis, MN 55406
Nate
Job Details: 06/07/2023
"Customer was concerned about the dishwasher because it fills with water during the cycle. I checked over the drain pump and wash motor, made sure it drains and circulates well, and that there are no leaks. Explained to customer that part of the gasping sound was actually coming from excess detergent bubbles, and recommended switching to Finish instead of 7th generation. We talked about dishwasher cleaner, and getting a flood sensor under it since they are concerned about leaks. I put some cooking oil in it and let it run to get rid of the suds. Everything runs great."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Becker, MN 55308
Seth
Job Details: 06/07/2023
I leveled the dishwasher and anchored it. The dishwasher is now fixed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Monticello, MN 55362
Seth
Job Details: 06/07/2023
"Customers complaint is theres no water entering the washing machine. Upon arrival and inspection as checked the water source, I placed a machine in test mode and ran calibration and it vended both hot and cold water. I put it through diagnostic self test and it completed it perfectly after calibration vending, both hot and cold water through both valves. The washing machine needed to be reset and recalibrated. I started a regular wash cycle and it started to onboard water as designed. I recommended the customer use the deep water wash option.
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS/XAA
Near Shorewood, MN 55331
Adam
Job Details: 06/07/2023
Unit not cooling on the fridge side. Found the fresh food evap and are all frozen up. Defrosted to get to the evap fan. Once able to get to evap fan found that it was getting power to the fan but the motor isnt running. Unit need fan assembly.
We serviced a
GE RANGE
Model PGS950EEF4ES
Near Plymouth, MN 55446
Phillip
Job Details: 06/07/2023
The upper oven was not baking. The bake ignitor would not flow and it tested bad. I quote the customer for the repair. I replace the bake ignitor and now it heats up.
We serviced a
LG WASHER
Model WM3500CW /01
Near Eden Prairie, MN 55346
Adam
Job Details: 06/07/2023
Installed new boot and then tested. unit is working properly with out leak. Customer said they were getting a banging noise when the water was filling. Couldnt get it to happen when I was there. They said the city was doing something with there water pressure. Said could be some water banging but hard to know if its not happening now.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Minneapolis, MN 55419
Phillip
Job Details: 06/07/2023
The whole is not cooling good. The low pressure is in a vacuum. Put in UV drier and update the board. The customer just moved in a week ago or so. Started to loose cool about then. I used the sniffer and glass with light and found no leak on the joints or from the 2 evaps. I then pressurized it with 200 psi of nitrogen and still found nothing. I let sit for 20 minutes and nothing. I pulled a vacuum and added the leak sealant then recharged the system. I advised them to give 24 hours for it to get back to normal.
We serviced a
KENMORE REFRIGERATOR
Model 79576203901
Near Inver Grove Heights, MN 55077
Phillip
Job Details: 06/07/2023
The customer said the fresh food is not cooling well but the freezer is fine. Its making ice and freezing food. I found the fan in the freezer is not working and ice is built up. The customer said the fresh food door does not seal tight. I removed the door and found the door stop screws are rubbing on the door support. I put a washer on the support so the door is up higher and now the screws do not rub. I removed the freezer evaporator cover and completely defrosted the evaporator and then replaced the evaporator fan. The fan is running now and now I get cold air into the refrigerator. I advised the customer to wait 24 hours for temps to be back to normal.
We serviced a
LG REFRIGERATOR
Model LFCS22520D/01
Near Shoreview, MN 55126
Phillip
Job Details: 06/07/2023
"I verified the compressor was bad. I replaced the compressor, filter drier. I updated the main board. I leak checked the system and purged with nitrogen. I pulled a vacuum for 15 minutes. I recharged the system with 134A. I advised the customer to wait 6-8 hours for it to cool and 24 hours to fill it back up."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Zimmerman, MN 55398
Matt
Job Details: 06/05/2023
"Customer complaint is, LID LATCH IS CRACKED. Inspected and tested. Found the lid latch strike was broken off. Installed new lid latch strike and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Hanover, MN 55341
Phillip
Job Details: 06/05/2023
I verified the back left burner igniter was broken. I removed the top then replaced the igniter. I tested all the burners and now all of them work perfectly.
We serviced a
KENMORE DISHWASHER
Model 66516032402
Near Cold Spring, MN 56320
Seth
Job Details: 06/05/2023
"Customerrhad is plumbing fixed, but he has a small leak from the valve. Part is on order.; ordrd 1 WP8531669 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Minneapolis, MN 55441
Adam
Job Details: 06/05/2023
"Customers complaint. HEARD A POP POP AND SMELLS OF BURNING INSIDE. Disassembled unit and found the wires to the motor burnt up. Last year did the same thing. Needs a wiring harness. See photos and last notes. Needs W10319798. Nothing available on my end wondering if we can see if anyone else has one or if we want to try eBay. I didnt quote customer yet. Explained we will need to search for part; snapped 3 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Farmington, MN 55024
Delton
Job Details: 06/05/2023
"Replaced ice maker and i ran test and ice maker cycles but didnt fully go back to home position. I ran another test and it cycled again and appears it went back to home position and filled. I ran another test because it was acting weird, I ran test and it cycled and filled. But due to how weird it was acting weird.I already replaced ice maker and the switches are good. But still seems to be acting a bit funny. I finally found that there are frayed and broken wires that were connecting and losing connection causing ice maker to work then not work.Door wire issue breaking issue (see picture). Wires broke off too far inside door and i cant splice them back together would need new freezer side door.; saved tckt"
We serviced a
LIEBHERR++ REFRIGERATOR
Model RU510
Near Minneapolis, MN 55419
Delton
Job Details: 06/05/2023
Not cooling. Gertting nC error and when i reset mini fridge it was getting E7 error. Compressor not running. Called tech support and ran test and Evaporator fan was not running. Tested other fucntions and compressor came on. Evaporator fan motor is needed.Evaporator fan #6108651; also appears i need long T15 torque bit to pull off console from inside fridge to get to. 2 inch long t15 torque bit.; saved tckt
We serviced a
BOSCH WALL OVEN++
Model HMC80251UC/01
Near Minneapolis, MN 55419
Delton
Job Details: 06/05/2023
No power. Found that fuse i open. Interlock and switches are bad. Need fuse and interlock.Office: I think i worked on this before and there was a interlock kit? Please look and call custoemr with estimate and eta.LH interlock 00648813; RH interlock 00648812; Fuse 00631509Schedule 2 hours for repair have to pull whole wall oven out as it is a mounting kit on top of wall oven.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Minneapolis, MN 55412
Nate
Job Details: 06/05/2023
"Door doesnt close. Pulled dishwasher out, and found the hinges are bent. Quoted for new hinges, ordered from Dey, coming back Friday to install. ; ordrng 1 WP8534853 (Right hinge), ordrd 1 W11612302 (Left hinge)"
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Minneapolis, MN 55408
Delton
Job Details: 06/05/2023
Adjusted door springs with tension screw and door now opens slowly and does not bang open. Dishwasher is working good.Customer said to charge card on file and email them receipt.; saved tckt
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Saint Paul, MN 55117
Nate
Job Details: 06/05/2023
Belt was off. Customer had tried replacing it but it wouldnt engage with pullys. I got the belt back on but the pully is bent. Needs new pully kit. Quoted for that. Coming back Thursday to install. ; ordrd 1 959P3 (Pully kit)
We serviced a
HAIER REFRIGERATOR
Model QHE16HYPAFS
Near Big Lake, MN 55309
Seth
Job Details: 06/05/2023
"All fans running but no compressor signal voltage. Please order WR55X37110 main board, and WR55X30490 inverter. I spoke with the Techline to verify issues. Please reschedule after ordering parts with eta; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Minneapolis, MN 55442
Matt
Job Details: 06/05/2023
"Customer complaint is, ICE MAKER ISN'T MAKING ICE. Customer said its randomly making ice. Inspected and tested. Freezer was 3F and FF was 38F. The wiring cover on the bottom hinge is ripped open. I checked continuity on the wires from the ice maker down to the plug and 2 wires I can only get continuity by moving the wires. I cant find any wires visibly broken, so it must be in the door. Refrigerator needs a new door to fix this wiring problem. ; saved tckt"
We serviced a
BOSCH WASHER
Model WFMC3301UC/09
Near Minneapolis, MN 55419
Nate
Job Details: 06/05/2023
"Replaced bad drain pump, but when I tried to run it, door lock just buzzes but doesnt lock right. Door lock worked before I replaced drain pump. Took things apart again, reinstalled lock, still doesnt allow it to start and gives e01 lock error code. Have to order new lock. Coming back Friday morning to install. No charge for lock. Quote attached. ; ordrd 1 00497255 (Door lock)"
We serviced a
WHIRLPOOL WASHER
Model LSB6000PQ2
Near Saint Michael, MN 55376
Matt
Job Details: 06/05/2023
"Customer complaint is, DIDNT SPIN OUT ENOUGH AND RUBBERY SMELL. Inspected and tested. Filled washer and let it agitate, drain and spin and it worked perfectly. I took casing off the washer and theres oil all over the bottom of the gearcase and floor. quoted for repair, but Customer declined repairs for now and is going to look into their options.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Saint Michael, MN 55376
Phillip
Job Details: 06/05/2023
The customer said the freezer is not holding temp at 0 and the ice maker is not making ice. The freezer temp is in the twenties and the fresh food is around 45. I removed the freezer evaporator and found the frost pattern is not good. Only the top coil has frost on it. The compressor is running and the discharge line was room temp. It has a sealed system issue and most likely needs a fresh food evaporator and compressor. The evaporator is known to leak and then suck in moisture that can damage the compressor. I sent the customer a quote for the repair. I would need 3 hours on return. I did add some refrigerant just so it can cool a little better until its repaired or replaced. They will call us if they want it repaired.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Edina, MN 55424
Delton
Job Details: 06/05/2023
"Customer said that its not heating or drying dishes also customer said it leaked all over floor. But then next time dishwasher did not leak.I ran test and initially had a heating error. When i ran diagnostics and completed heater came on and all functions are working good and no leaks. I suspect that there was no high loop and water maybe backfilled into dishwasher. Customer will use dishwasher and call back if they still have problems. Dishwasher is heating and no leaks as im here."
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Osseo, MN 55311
Matt
Job Details: 06/05/2023
"Customer complaint is, LEAKING ON FLOOR. Inspected and tested. Found the water fill valve is cracked and leaking. Customer approved repairs. Installed new water fill valve and tested. Dishwasher is working great and no more leaks. Dishwasher is now fixed."
We serviced a
LG DRYER
Model DLGX4271V
Near Chaska, MN 55318
Adam
Job Details: 06/05/2023
Installed new thermostat kit. Also oiled up all rollers and idler. Reassembled unit. Put unit to normal cycle and started unit its now heating properly.
We serviced a
KENMORE WASHER
Model 796.402729
Near Saint Paul, MN 55105
Delton
Job Details: 06/05/2023
Washer bearing is bad and is loud when spinning tub. Customer was aware and will be replacing washer.
We serviced a
HOTPOINT RANGE
Model RGB740BEH3WH
Near Minneapolis, MN 55418
Nate
Job Details: 06/05/2023
"Gas company red tagged the oven because it took a long time to ignite and when it did, it made a big *POOF* and the door flew open. I found a bad bake ignitor. Replaced, and it ignites and preheats great now.
We serviced a
LG DRYER STACKED++
Model DLEC888W
Near Minneapolis, MN 55414
Nate
Job Details: 06/05/2023
Replaced heater assembly on stacked unit. Runs great now.
We serviced a
VIKING++ WALL OVEN++
Model VEDO5302TSS
Near Medina, MN 55340
Adam
Job Details: 06/05/2023
Customers complaint unit not heating properly. Set to 400 degrees. Put my thermometer in side and took temps. Took 25 minutes to get to preheat which is normal for this unit. Also customer said clock is on military time. Changed that to normal 12hour days. Tested on all features and is working properly.
We serviced a
GE DRYER
Model DPGT750GC2PL
Near Maple Grove, MN 55311
Adam
Job Details: 06/05/2023
Customers complaint not drying well and loud. Verified complaint was really loud. Disassembled unit and found the back rollers were worn out. Replaced with new rollers. Cleaned and oiled the rest. Also cleaned out the blower which had lot of junk. Reassembled unit and tested. Air flow out side is great. Heating well. Let it run while working on dishwasher ran for 20 minutes and heated well the whole time.
We serviced a
GE DISHWASHER
Model PDW9980N00SS
Near St. Cloud, MN 56301
Seth
Job Details: 06/05/2023
"Door springs are weak. I shackled them to get the result they desired, but the springs are NLA.
We serviced a
FRIGIDAIRE DRYER
Model AGQ8000FS0
Near St. Cloud, MN 56303
Seth
Job Details: 06/05/2023
Gas smell in basket. Leaking gas valve. Quoted customer.
We serviced a
KENMORE WASHER
Model 11026422500
Near St. Cloud, MN 56304
Seth
Job Details: 06/05/2023
"I replaced the gearbox and clutch. I tested it it worked as designed.
We serviced a
GE RANGE
Model JB645RK2SS
Near Saint Paul, MN 55106
Nate
Job Details: 06/05/2023
Replaced both front burner infinite switches. Both burners work great now.
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3624SS
Near Cottage Grove, MN 55016
Delton
Job Details: 06/05/2023
"Replaced control board, ice maker and door mullion. All functions are working. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT665SMN3ES
Near Monticello, MN 55362
Seth
Job Details: 06/05/2023
Plugged up water lvl sensor. I cleaned it and updated the software. It started working great.