We serviced a
SAMSUNG DRYER- GAS
Model DV52H5000GW/A3
Near Maple Grove, MN 55311
Seth
Job Details: 07/02/2021
Customer complains the dryer makes a squeaking squealing noise. Upon arrival inspection I found the idler pulley had failed. I replaced it oiled the support rollers and cleaned the dryer. I tested the dryer it is now fixed. please call and collect customer was away at the doctor.; used 1 DE634A (PULLEY) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.720621
Near Minneapolis, MN 55407
Delton
Job Details: 07/02/2021
"Replaced motor, idler wheel, belt, tested and dryer now runs and tumbles. Dryer is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED9700SQ0
Near Maple Grove, MN 55369
Seth
Job Details: 07/02/2021
"Wont power up. Failed UI and Main board. ."
We serviced a
BOSCH DISHWASHER
Model SHX5AL05UC/06
Near Minneapolis, MN 55424
Paul
Job Details: 07/02/2021
"Complaint is wheels falling off and wont start cycle, Unit wouldnt start because of the upper rack wheels.Dana please check and see if covered. Some policys dont cover wheels and rack parts. Needs 8 total upper rack wheels. Couldnt get model number to pull up. ; O-emld tckt"
We serviced a
ELECTROLUX DISHWASHER
Model EDW5505ESS4
Near Otsego, MN 55330
Seth
Job Details: 07/02/2021
"Dishwasher leaks, failed motor and pump."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD85HEFW0
Near Minneapolis, MN 55424
Paul
Job Details: 07/02/2021
Complaint was unit not drying well and getting check vent light. Vent is totally plugged onlyMax of 4MPH coming out. Needs to have vent cleaned.
We serviced a
ADMIRAL WASHER TOP LOAD
Model lnc676b71
Near Minnetonka, MN 55305
Paul
Job Details: 07/02/2021
"No leaks found, but water backs into tub sink and drain in floor when it drains. Also dishwasher drains through wall into this room. As well. Drains are not in good shape. No leaks from machine. And functions great."
We serviced a
KENMORE REFRIGERATOR
Model 795.51019.010
Near Minnetonka, MN 55345
Paul
Job Details: 07/02/2021
Installed icemaker And tested issue fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Albertville, MN 55301
Seth
Job Details: 07/02/2021
"Customer complaint to dishwasher leaks during operation. Upon arrival and inspection I found unit is level but leaks. I replaced the splash shields and the lower seal as it has been re-designed. I tested the door still dripped. Sadly the door is bent customer is aware of issue no further repairs possible it was unintentional damage.; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Monticello, MN 55362
Seth
Job Details: 07/02/2021
Unit had a no drain error. Upon arrival and inspection I found the pump was bad. I replaced the failed pump and tested the washer. I re-calibrated and ran unit through automated testing. The washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9750WW01
Near Richfield, MN 55423
Delton
Job Details: 07/02/2021
"Found that the drain pump trap is clogged with small socks. Removed debris, tested and washer now drains and is working good. I showed Custer and explained to use mesh bags for small items to prevent issue from happen in future."
We serviced a
KENMORE DISHWASHER
Model 665.162644
Near Minneapolis, MN 55423
Delton
Job Details: 07/02/2021
Replaced sump assembly again and water valve. Tested and dishwasher is running quiet and working good.
We serviced a
LG WASHER FRONT LOA
Model WM2077CW/01
Near Minneapolis, MN 55437
Delton
Job Details: 07/02/2021
"Found that bearings are bad, inner tub is broken and rubbing aginst the front edge of outer tub causing burning smell and loud banging. Cost to repair is more than replacement. Customer declined and will get replacement."
We serviced a
GE RANGE- GAS
Model PT7550SF2SS
Near Plymouth, MN 55446
Phillip
Job Details: 07/02/2021
I replaced the upper cooling fan WB26T10066. Both ovens were heating up good and no error codes.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Minneapolis, MN 55412
Phillip
Job Details: 07/02/2021
Yes this is different issue. The water dispenser line in the door was cracked and leaking when they dispensed water. I replaced the line. I also found the water filter was not installed correctly. Its dispensing good and not leaking.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Minneapolis, MN 55429
Phillip
Job Details: 07/02/2021
The customer had removed the filter and spray arm. The impeller screw was also missing. I had a screw that worked for the impeller. A couple of the spot where the screws go were little stripped but if I put the screws in by hand there was enough grab that they should be ok.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED8000DW3
Near Rogers, MN 55374
Phillip
Job Details: 07/02/2021
I found the idler pulley and a couple rollers were stuck and worn down. I installed the dryer repair kit. Its sounding good right now. ; used 1 4392067 (REBUILD KIT) from stock
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, MN 55374
Phillip
Job Details: 07/02/2021
3 of the 4 parts did not show up in time. I called the customer and rescheduled for Monday the 5th. ; schdld next appmnt for 7/5 MON !
We serviced a
GE WALL OVEN- ELECT
Model JTP18WA1WW
Near Minneapolis, MN 55408
Nate
Job Details: 07/02/2021
"Door lock isnt working. Also convection fan doesnt work. Confirmed control board isnt sending 120 to fan. Needs a new board. WB27T10219 is the part number. Reset a thermal fuse that tripped and now the door works and they can bake, broil, etc.; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Nate
Job Details: 07/02/2021
"Dryer super packed with lint especially in the blower wheel area. Cleaned all the lint out, which wasnt allowing the motor to turn the wheel. Runs and heats great now."
We serviced a
GE REFRIGERATOR
Model TBX22V1ZBRWW
Near Minneapolis, MN 55408
Nate
Job Details: 07/02/2021
"The drain pan is plugged and water that goes into it just leaks directly into the fresh food section. The bimetal in the freezer is open . .; used 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, MN 55419
Nate
Job Details: 07/02/2021
"Valves leaking into tub when washer is off. Replaced valves, they dont leak now. Runs great."
We serviced a
GE RANGE- GAS
Model JGBP85SEJ1SS
Near Richfield, MN 55423
Nate
Job Details: 07/02/2021
"Oven not igniting. It had a bad ignitor. Replaced, runs and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR5636JQ0
Near Minneapolis, MN 55410
Nate
Job Details: 07/02/2021
"Not running. Found a dead squirrel inside blower wheel. Cleaned out, vacuumed out, runs great now."
We serviced a
GE WASHER TOP LOAD
Model GTWN4950L0WS
Near Minnetonka, MN 55345
Nate
Job Details: 07/02/2021
Washer is making cleaning and pumping when it runs. Found a ton of oil leaking through the transmission. Quoted the customer for the repair and since its an older appliance and an expensive repair theyre going to buy a new one.
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, MN 55416
Nate
Job Details: 07/02/2021
"Water valve was leaking causing stalactites and a big block of ice, also water was frozen in the water line so water was leaking out the back of the refrigerator as well. I replaced the bad water valve, sucked all the water out from underneath the fridge, dried up the water on the floor behind the fridge, got all the ice out of the icemaker and freezer, cycled the icemaker, it filled with water and there were zero leaks. Runs great now. I left the water valve with the customer in case they happen to want to submit a claim to insurance for any water damage behind the refrigerator.; pckd up 1 Aju55759303 (Valve), ordrd 1 Aju55759303 (Valve)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW1
Near Excelsior, MN 55331
Paul
Job Details: 07/02/2021
"Complaint was unit getting a F51 error,Motor functions fine, unit needs a new motor control W10763748And I ordered a speed sensor as well. Didnt find any broken wires.. Then update customer. I already ordered the sensor. ; ordrd 1 WPW10178988 (Speed sensor)"
We serviced a
GE REFRIGERATOR
Model PSC23MGPBBB
Near Otsego, MN 55301
Phillip
Job Details: 07/02/2021
The right door does not close. I found the door stop was bent in and that was preventing the door from closing. I bent the door stop so now it closes.
We serviced a
LG RANGE- ELECTRIC
Model LRE3083ST/01
Near Albertville, MN 55301
Phillip
Job Details: 07/02/2021
The bake element would not heat. I found a burned connector to the main oven relay. I repaired the connector. I also found the bake relay was bad. I replaced that relay and now the bake is working. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ8243HQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/02/2021
"Found that small sock was stuck in drain pump. Replaced drain pump, tested and washer now drains is working good.; used 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
AMANA REFRIGERATOR
Model AFD2535DES
Near Apple Valley, MN 55124
Delton
Job Details: 07/02/2021
"Evaporator frosted over. Found that jazz board not sending into defrost. Manually defrosted, replaced jazz board and defrost bimetal. Refrigerator is cooling and workin good.; used 1 WP4387490 (DEFROST BIMETAL), and 1 W10503278G (JAZZ BOARD) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 795.71053.014
Near Saint Michael, MN 55376
Phillip
Job Details: 07/01/2021
The ice maker is broken. The ice tray is broken. I ordered the ice maker assembly. ; ordrd 1 AEQ73110203 (Ice maker)
We serviced a
LG REFRIGERATOR
Model LFX25974ST/03
Near Osseo, MN 55311
Phillip
Job Details: 07/01/2021
The ice tray was broken off. I replaced the ice maker. I put it all back in and the ice maker came on. I advised the customer to dump out the first batch of ice.
We serviced a
GE REFRIGERATOR
Model GSE22ESHBSS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/01/2021
Installed icemaker issue fixed ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ4
Near Eden Prairie, MN 55344
Paul
Job Details: 07/01/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model PSHS6RGXCDSS
Near Osseo, MN 55311
Phillip
Job Details: 07/01/2021
The injector shield on the ice maker had come out and the injector fingers were jammed. I needed to replace the whole ice maker. I put the new ice maker in and it filled with water. ; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55369
Phillip
Job Details: 07/01/2021
The door lock tries to lock but does not. Ordering the ccu and the lock assy. I will try the lock first. F5e3W11031829; ordrd 1 WPW10443885 (Latch) and 1 W11031829 (Ccu)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
"Customer complaint is, WONT START. Inspected and tested. Found the thermal fuse has failed. The bulkhead was 50 percent plugged. Cleaned out bulkhead and installed new fuse and tested. Now I have no heat. Found the heating element has failed. Needs a new element. Airflow on outside of house is only 11mph and back of dryer is 31mph. I installed new heating element and tested. Dryer is now fixed. Customer is aware that dryer vent needs to be looked at before customer uses dryer."
We serviced a
LG WASHER FRONT LOA
Model WM2650HRA
Near Eden Prairie, MN 55347
Paul
Job Details: 07/01/2021
"Complaint was unit leaking. Unit has a bad rear bearing, and water valve. Customer declined repair."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2665KF2
Near Minneapolis, MN 55438
Paul
Job Details: 07/01/2021
Had to cut out old board and repaired it tried 2 new boards not compatible with fridge. And replaced icemaker. ; used 1 5303918277 (ICEMAKER) from stock
We serviced a
GE REFRIGERATOR
Model PSS27SGRESS
Near Chaska, MN 55318
Paul
Job Details: 07/01/2021
"Complaint was unit had a leak ,To repair we need Inlet valve Water tankIcemaker fill e And spigot heater for door freezing. . ; O-emld tckt"
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9216301
Near Champlin, MN 55316
Phillip
Job Details: 07/01/2021
The center coil was not heating. I checked the inner coil on the burner first and it was bad. I replaced the front right burner and its working good now.
We serviced a
AMANA WALL OVEN- ELECT
Model aocs3040ss
Near Minneapolis, MN 55437
Delton
Job Details: 07/01/2021
Found that the light bulb was burnt out. Tested new light bulb and oven light turns on/off when door is opened or light button is pushed. Oven is working good.
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Waconia, MN 55387
Paul
Job Details: 07/01/2021
Complaint was unit leaking in fridge under crisper drawers. Cleaned defrost drain for fridge. Issue fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BXD
Near Minneapolis, MN 55404
Nate
Job Details: 07/01/2021
"Dishwasher not running. Wont drain. Full of water. Took apart pump assembly. Found a big piece of plastic blocking the impeller. Cleaned it out, made sure drain line and everything associated was clear and clean. Ran it after reassembling and it runs and drains great, but the Diverter seal is leaking. tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Minneapolis, MN 55407
Nate
Job Details: 07/01/2021
"Dishwasher not running. Wont drain. Full of water. Took apart pump assembly. Found a big piece of plastic blocking the impeller. Cleaned it out, made sure drain line and everything associated was clear and clean. Ran it after reassembling and it runs and drains great now."
We serviced a
SIEMENS DISHWASHER
Model SL85A705UC/48
Near Minneapolis, MN 55416
Nate
Job Details: 07/01/2021
"Not draining or running. Bad drain pump. Replaced, drains great and runs great now. Leveled it out."
We serviced a
LG REFRIGERATOR
Model LMX25964ST/01
Near Minneapolis, MN 55422
Nate
Job Details: 07/01/2021
"Ice melting on bottom of bucket just enough that the dispenser cant get the auger going. The solinoid has a big delay in closing the ice chute door after dispensing ice, allowing too much warmth to come up and melt the ice. Verified that ice chute door seals. Replaced bad solinoid. Doesnt keep door open as long now when dispensing. Temps are nice and cold in ice maker area."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSC8244EQ1
Near Minnetrista, MN 55364
Seth
Job Details: 07/01/2021
Customer complains that water leaks. Upon arrival and inspection I found a cracked tub as well as a leaking hose.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REB2
Near Mound, MN 55364
Seth
Job Details: 07/01/2021
Not starting lights just flash. Customer forced the door closed and it has worked fine since. I tested water and advised he begin using rinse aid. Unit is working as designed.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000GW/A3
Near Becker, MN 55308
Phil
Job Details: 07/01/2021
The dyrer is noisy after running for 15 minutes. The motor sounds good. Most likely needs a roller or idler. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817PS2
Near Osseo, MN 55369
Nate
Job Details: 07/01/2021
"Freezer has a ton of frost in it again. Took back panel off, evaporator didnt have much frost on it. Steamed it, and steamed freezer out, and it frosted over nicely. Found theres a big gap in the door seal, and the seal had pulled away from the door. Reset the seal and ordered a new gasket. ; ordrd 1 242193212 (Door gasket)"
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4475TQ0
Near Minneapolis, MN 55430
Nate
Job Details: 07/01/2021
The dryer was dead. I found a blown thermal fuse. Checked the airflow behind the dryer and outside and it was only 3 miles an hour slower outside after I adjusted the vent. The vent was crimped when I got here. I vacuumed out the dryer and oiled the rollers and replaced the thermal fuse and it heats and runs great now.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model LXI5501W2
Near Minneapolis, MN 55410
Delton
Job Details: 07/01/2021
"Taking 3-4 cycles to dry clothes. Found that the gas valve turns on for 5 minutes then stops. Needs gas valve. Also needs rollers, idler wheel, belt.I cant find parts break down on this model so Im not sure that parts would be available. (See pictures); saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHE55M16UC/64
Near Minneapolis, MN 55417
Delton
Job Details: 07/01/2021
"Replaced console and buttons, tested and dishwasher console and buttons no longer fall off. Tested dishwasher and is working good."
We serviced a
KENMORE DISHWASHER
Model DU1345XTVB0
Near Plymouth, MN 55441
Seth
Job Details: 07/01/2021
Failed hi-limit. I replaced it and tested the dishwasher it is now fixed. Send invoice via us mail.; used 1 W10258275 (THERMAL FUSE) from stock
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Minneapolis, MN 55442
Seth
Job Details: 07/01/2021
"Customers complaint with the dryer is that its Squeaking upon arrival and inspection I found the idler pulley and one support roller were heavily worn. I replaced them and tested the dryer. Its now fixed; used 1 WP37001287 (IDLER), and 1 WP37001042 (ROLLERS) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV407AEW/XAA
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
"Customer complaint is, SQUEAKS WHILE RUNNING. Inspected and tested dryer. Found the rollers have failed. Installed 4 new rollers and tested. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2313LS3
Near Maple Grove, MN 55369
Seth
Job Details: 07/01/2021
Ice not dispensing crushed option. Failed ice crusher mechanism in the ice tray. Dispensing is not covered with WHE warranty.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF378LXKQ
Near Minneapolis, MN 55446
Seth
Job Details: 07/01/2021
Customer complains the lower class keeper has been downward and shes not able to open her storage drawer any longer. Upon arrival in inspection I remove the door and realigned the lower keeper of the glass. The door now closes and opens as designed. Note the plastic and were both broken. They are cosmetic no parts replaced.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244JQ1
Near Minneapolis, MN 55446
Seth
Job Details: 07/01/2021
The customers complaint with the washer and said its twist in clothing. Upon arrival inspection I found the agitator dogs were not engaging properly. I replaced them and tested. The machine is now agitating as designed.; used 1 80040 (DOGS) from stock
We serviced a
GE REFRIGERATOR
Model GYE22KSHDSS
Near Plymouth, MN 55446
Seth
Job Details: 07/01/2021
The customers complaint with the fridge is its no longer making ice and it discharges water from the freezer occasionally. Upon arrival and inspection I found the defrost drain was plugged I defrosted the evaporator and removed the buildup from the check valve. While working in the evaporator I noticed an inconsistent frost pattern I did am20 minute test only 25% of the evap frosted. Failed sealed system was found . I found the temperatures in the ice room in the left refrigerator door where the icemaker is located to be between 16 and 20?F. Obviously the machine will not make ice unless the icemaker is able to keep a consistent 16?F. Please submit to RH
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rockford, MN 55373
Seth
Job Details: 07/01/2021
dishwasher not pumping. Failed circulation pump was found. I quoted replacement customer will reach out to the landlord and let us know if they want repaired. Order circulation pump W11084656 for return visit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS06
Near Dayton, MN 55327
Phillip
Job Details: 07/01/2021
When I arrived everything was working good. Both sides are cold and the evap has a frost pattern. After some testing I found the operating thermostat is failing. I replaced the thermostat and its working good . ; used 1 WP2198202 (COLD CONTROL) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Board is not in stock. Part number W11225084. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model n/a
Near Otsego, MN 55330
Matt
Job Details: 07/01/2021
"Customer complaint is, TRIPPING THE CIRCUIT BREAKER, MOLDY AND NO CYCLE WILL COMPLETE. Inspected and tested washer. Washer ran through a quick wash until it was in a high spin with 6 minutes left and tripped the breaker. I had my amp clamp on and it never got above 4 amps. I did this twice and same results. Breaker is a 20 amp breaker. I would be completely guessing to start replacing parts on here. Advised customer to use a extension cord and plug into a different outlet thats designated for one thing and see what happens. Also the door seal is really moldy. Customer is going to see if he can figure out if its a appliance problem or electrical problem."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF262LXSQ 1
Near Otsego, MN 55330
Matt
Job Details: 07/01/2021
"Customer complaint is, UNIT WILL NOT HEAT TO 400 DEGREES IN 30 MINUTES. Inspected and tested oven. Oven turned on and preheated to 350F great. Turned oven up to 400F and watched it cycle three times. Oven is operating normal."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268525
Near Otsego, MN 55301
Matt
Job Details: 07/01/2021
"Customer complaint is, FILLS WITH WATER AND NOTHING ELSE HAPPENS. Inspected and found the lid switch has failed. Installed new lid switch and tested. Agitator dogs are bad. Installed new agitator dogs. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH), and 1 80040 (DOGS) from stock"
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Minneapolis, MN 55426
Phil
Job Details: 07/01/2021
The oven igniter is coming on but the unit is not preheating. Unit needs a new igniter. This takes the flat one we stock. (by FW)
We serviced a
KENMORE MICROWAVE
Model PLMV169DCD
Near Apple Valley, MN 55124
Phil
Job Details: 07/01/2021
The door is falling off on this unit. We need to order a door. (by FW)
We serviced a
GE REFRIGERATOR
Model PFS22MISBBB
Near Burnsville, MN 55306
Phil
Job Details: 07/01/2021
There is a noise coming from the rear by the compressor. I ordered a condenser fan. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Minneapolis, MN 55423
Phil
Job Details: 07/01/2021
They start a cycle and teh unit will not make any noise and then turn off after 3 minutes. There is water in the bottom. It's possible it won't drain and then turn the unit off. . We stock the drain pump- WPW10348269. (by FW)
We serviced a
MAYTAG DRYER- GAS
Model MGDX655DW2
Near Eagan, MN 55122
Delton
Job Details: 07/01/2021
"Found that vent was disconnected from back of dryer. Attached vent and taped it in place, tested and no longer blows hot air into room and now vents out. Dryer is workin good.No additional charge."
We serviced a
GE RANGE- GAS
Model JGBP28DED1WH
Near Minneapolis, MN 55427
Phil
Job Details: 07/01/2021
The customer said the oven does not heat. The igniter came on and after a while started to heat. Needs a new igniter. This unit takes the round on we stock 4342528. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF796ESS01
Near Minneapolis, MN 55408
Phil
Job Details: 07/01/2021
The unit was making a loud noise. I could not hear it and it dind;t make noise for me. The customer is going to see if she can figure out more next time it is on. She is going to open the doors and see where it is loudest. (by FW)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/01/2021
Replaced door lock and MCU. Tested with load of clothes. It completed cycle and spun out clothes. Washer is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Minneapolis, MN 55436
Phil
Job Details: 07/01/2021
No ice is being made. The icemaker was turned off. The customer turned it on and ran diagnostics on the optic boards and they tested OK. I think this is going to be OK. Lets follow up tomorrow and see if they have ice. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Burnsville, MN 55337
Delton
Job Details: 07/01/2021
Found that FF evaporator frosting over and leaking onto bottom and leaking onto floor. Evap is solid ice. According to common issue is evaporator thermistor goes bad causing it to ice up. Customer approved estimate and will unplug fridge and let it manually defrost. Ordering part and rescheduling.; ordrd 1 W10316760 (Thermistor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHS2
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
", Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the circulation pump has failed. Also the drain pump is really loud and chattering. Needs a new circulation pump and drain pump. Installed new circulation pump and drain pump. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 A00126401 (DRAIN PUMP) from stock"
We serviced a
KENMORE RANGE- GAS
Model 790.7423332
Near Saint Michael, MN 55376
Phillip
Job Details: 07/01/2021
"The customer said that it will smoke every time they broil and they do broil enough that its a issue. I removed the front panel and the top. I found a lot of mouse droppings and urine all over the insulation blanket. I advised the customer that its pretty hard to get it completely cleaned up and no way to replace the blanket. The customer said it was no problem, that it was gross and she couldnt use it knowing that it was that covered with droppings."
We serviced a
MAYTAG DRYER- GAS
Model MGDC465HW0
Near Saint Michael, MN 55376
Phillip
Job Details: 07/01/2021
When the dryer runs it makes a scraping sound from the blower. I removed the back and found a small paint brush was rubbing against the blower wheel. I cleaned it all up and its good now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW1
Near Burnsville, MN 55337
Phil
Job Details: 06/30/2021
The washer is driping oil on the floor. The moved the washer and i could see it. Ordered a new tranny and clutch. (by FW)
We serviced a
GE RANGE- GAS
Model JGBP85SEJ1SS
Near Richfield, MN 55423
Phil
Job Details: 06/30/2021
The oven was not igniting right. Needs a new igniter. This takes a flat igniter. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 795.51019.010
Near Minnetonka, MN 55345
Phil
Job Details: 06/30/2021
The icemaker is just clicking and cannot rotate. Ordered new icemaker. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Phil
Job Details: 06/30/2021
The motor just buzzes when they try to start it. He rotated the drum by hand and it made some audible crunchy noises and after that would not even buzz. It seems the motor may have come apart. We stock the motor and blower. Motor- 131560100 and Blower- 131775600 (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR7233HQ0
Near Loretto, MN 55357
Seth
Job Details: 06/30/2021
Customer complained that the washer leaked when she was washing pillows. Upon arrival in inspection I ran the washing machine with the body off through fill hesitation and drain and could find no leaks. I suspect the pillows were the culprit and cause of the leak. No repairs needed
We serviced a
MAYTAG RANGE- GAS
Model n/a
Near Becker, MN 55308
Matt
Job Details: 06/30/2021
"Customer complaint is, When cooking the CO2 alarm goes off. Customer says that Xcel red tagged it and got a reading of 47 ppm CO. Inspected and tested oven. The flames on the burners were burning a little on the orange side which usually means its burning something in the air or not the right gas to oxygen ratio. I let it run for about ten minutes and nothing changed. I preheated the oven to 350F and let it cycle a couple times and it was working great. Whirlpool has a bulletin out for gas ovens and says the maximum allowed amount is 200ppm CO. Theres nothing else I can do to this range. I advised customer to get a second opinion on the CO reading."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR5636JQ0
Near Minneapolis, MN 55410
Phil
Job Details: 06/30/2021
The dryer will not start and is really noisy. It sounds like something may be in the blower. This takes a motor we stock- 279827(by FW)
We serviced a
GE RANGE- ELECTRIC
Model JBS55SM2SS
Near Apple Valley, MN 55124
Phil
Job Details: 06/30/2021
The oven does not heat right. The element is bubbled and white on the right side. I ordered a new element. (by FW)
We serviced a
JENN-AIR MICROWAVE
Model JMC8127DDS
Near Minneapolis, MN 55442
Phil
Job Details: 06/30/2021
"The microwave will countdown and the cavity light will come on but the turntable, fan and mag will not do anything. This is almost certainly the Primary switch or Door sensing switch. This model has them in series. (by FW)"
We serviced a
ADMIRAL WASHER TOP LOAD
Model lnc676b71
Near Minnetonka, MN 55305
Phil
Job Details: 06/30/2021
The customer said the machine was dead yesterday. Today it turned on and filled and drained OK. The rug by the machine is all wet. We need to troubleshoot this further. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBS
Near Saint Michael, MN 55376
Phillip
Job Details: 06/30/2021
The defrost drain tube was plugged up so water could not drain into the defrost pan. Water was then backing up into the freezer and leaking out the door. I cleared the ice and drain.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
I replaced the wash impeller and the door gasket. I ran for a bit and there was no water leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Minneapolis, MN 55422
Nate
Job Details: 06/30/2021
"Fresh food is 41 and freezer is 5 degrees. Compressor has been making some clunking sounds. I steamed off the evap, which didnt have a great deal of frost on it. I gave it 20 minutes, and after 20 I only saw frost on 70% of the evaporator. Customer is going to monitor temperatures for a few weeks after setting temperatures a little lower on the refrigerator and see what it does. If it cant hold temperatures they will have someone come in to do sealed system work."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Monticello, MN 55362
Matt
Job Details: 06/30/2021
"Customer complaint is, NOT KEEPING TEMPS IN FF OR FREEZER. Inspected and tested refrigerator. Temperatures were 15 degrees in freezer and 45 FF compartment. Took apart evaporator and defrosted. Watched it frost back up and after 20 minutes there was only 40 percent frosted over. Sealed system has failed. This is not covered by homesmart. Customer is going to look into their options."
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Minneapolis, MN 55411
Nate
Job Details: 06/30/2021
It sounds like an airplane when it runs. The drum is almost completely detached from the bearing.
We serviced a
KITCHENAID DISHWASHER
Model KUDE201XWH6
Near Plymouth, MN 55446
Seth
Job Details: 06/30/2021
"A customer complains the dishwasher wont drain, I remove the plug from the new garbage disposal and unit now drains perfectly."
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWW
Near Minneapolis, MN 55446
Seth
Job Details: 06/30/2021
Customer complains of a residue left in her dishes. Upon arrival an inspection found her water softener had failed and water was extremely hard. There was a black mineral buildup in her Corel dishes I was unable to find the source of this contamination. I recommended she get her water softener fixed and use a citric acid base cleaner to clean the contamination from her unit. No further repair possible.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
The right side wheel bracket was broken on the adjuster. I installed the new rack adjuster kit. Tested good . ; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Minneapolis, MN 55442
Seth
Job Details: 06/30/2021
Replaced the UI consul and tested the dishwasher is now fixed.