We serviced a
LG DRYER- ELECTRIC
Model DLEX3070r
Near Elk River, MN 55330
Matt
Job Details: 11/02/2021
"Customer complaint is, MAKING A THUMPING NOISE. ALSO A PADDLE COME LOOSE. STILL WORKS. Inspected and tested. Found the front left rollers had failed. Customer wanted me to replace all 4. Quoted customer to replace all 4 rollers and reattach the baffle. Customer approved repairs. Installed 4 new rollers and reattached the baffle. Tested dryer and it sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details: 11/02/2021
"Replaced timer. Start switch is also failing. Had to order that. Also, had two bad rollers and belt. Replaced those. Vacuumed. Coming back next Monday. ; used 1 349241T (), and 1 341241 (BELT) from stock, ordrd 1 WP3395382 (Start switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QSAA
Near Richfield, MN 55423
Nate
Job Details: 11/02/2021
Fresh food section warm. Found a bad evaporator fan motor. Cleaned out some ice that was built up in the vent. Will pick up the motor and come back tomorrow to install.; ordrd 1 242077705 (Fan motor)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Bloomington, MN 55431
Nate
Job Details: 11/02/2021
"Not draining. Made sure filter was clear and clean. Pump is good. Found drain holes in boot area clogged up with hair. Cleaned them all out, ran through a quick wash, it filled and drained great now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200LQ0
Near Otsego, MN 55330
Matt
Job Details: 11/02/2021
"Customer complaint is, AT SPIN THNKS CLUNK & WHIRL NOISE THINKS TRANSMISSION. Inspected and tested. Found the transmission has failed. Installed new transmission, clutch and coupler. Tested washer and its working great. Washer is now fixed."
We serviced a
GE WASHER TOP LOAD
Model WHRE5550K2WW
Near Apple Valley, MN 55124
Delton
Job Details: 11/02/2021
Found that the inner tub spider broke causing tub to make grinding noise so it will agitate and spin at same time. Also has the support bracket is bent and motor is grinding on bottom of chassis. Agitator appears to be stripped out. .Inner tub wh45x10060; wash plate wh45x10060; coupler wh43x1007; mode shifter wh38x10017; support bracket kit wh49x20925; bearing wh2x1198.; saved tckt
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/02/2021
"We removed the dryer so I could replace the drain pump on the washer. I replaced the drain pump on the washer. Tested the washer and it drains good. ; saved tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEW2
Near Cold Spring, MN 56320
Seth
Job Details: 11/02/2021
Water leaking. Failed defrost drain assy I replaced it. The fridge of now fixed; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8751BWS
Near Elk River, MN 55330
Matt
Job Details: 11/01/2021
"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KFGD500ESS04
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
"Bottom oven igniter is open. Wont heat up. Replaced bottom igniter, tested and oven is heating. Top oven I am not able to find anything wrong. It heats and preheated quick and is maintaining temperature. Range is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Monticello, MN 55362
Matt
Job Details: 11/01/2021
"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that the board is sending voltage to the dispenser all the time. Needs a new board to. Installed new control panel, board and pocket handle. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Monticello, MN 55362
Matt
Job Details: 11/01/2021
"Customer complaint is, NO POWER- CHECKED FUSES- ITS THE DW. Inspected and tested. Found the junction box had a loose wire. Fixed wiring and tested dishwasher. Now its not filling with water. Found the float switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new float switch and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, MN 55416
Nate
Job Details: 11/01/2021
Leaking. Replaced a bad sump assembly and Diverter. Runs great now.
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Minneapolis, MN 55442
Nate
Job Details: 11/01/2021
Dead after a power outage. Replaced main control board. Running and cooling great now.
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details: 11/01/2021
"Its 50 in fresh food and 7 in freezer. Damper works, and fans and compressor running. Spoke with customer and am going to return on Wednesday to install a new jazz board and see if that fixes it. Appears to most likely be a sealed system issue due to low frost on evaporator, but will do another jazz board to rule that out. Hopefully that actually makes the difference. ; schdld next appmnt for 11/3 WED !"
We serviced a
GE DISHWASHER
Model GDF610PMJ6ES
Near Brooklyn Park, MN 55443
Nate
Job Details: 11/01/2021
"Dead. Needs new user interface board, which looks like it would be WD21X23709. DW looked it up and said its wd21x32462. Not sure which one it is. Also needs new wire harness which it appears to me would be WD21X10545, but DW said its probably Wd21x24400. Small possibility it will also need a new main control, which shows up for me as WD21X25736, but could also be Wd21x25732. Quoted customer for user interface board and harness, will wait to hear back if theyd like to do the repair. Some parts are NLA which I informed them of."
We serviced a
MAYTAG WASHER FRONT LOA
Model MFW9700SQ1
Near Maple Grove, MN 55369
Nate
Job Details: 11/01/2021
"Not draining. Found a garment stuck in drain pump. Cleaned out, drains great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Albertville, MN 55301
Matt
Job Details: 11/01/2021
"Customer complaint is, NOT COOLING 60 DEGREES, FREEZER SEEMS GOOD. Inspected and tested. Found the evaporator fan motor has failed. Quoted customer to install new motor. Customer approved repair. Part on order. ; ordrd 1 242077705 (Evaporator fan motor)"
We serviced a
GE DISHWASHER
Model GDF510PSJ2SS
Near Minneapolis, MN 55446
Phillip
Job Details: 11/01/2021
Water is leaking from the drain pump area. I found a hole in the drain pump hose that comes off of the pump housing. Going to Sundberg today to get the part and then I will return tomorrow November 2.; pckd up 1 WD19X25187 (Drain pump kit)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/01/2021
The drain pump propeller is stripped off the drain pump. It needs the drain pump. I need help taking the dryer off the washer. Rescheduling for Nate and I tomorrow. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/01/2021
"The boot had mold all over it. I replaced the door boot. Ran the washer and its all good, no leaking."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details: 11/01/2021
"The motor was very hot and had tripped on the over load. I anticipated that it may have been a motor issue that caused the capacitor to fail, I ordered a motor as well last Friday. I replaced the motor and just charged the customer for the motor. We ran a whole load with clothes. Everything was working and the motor did not smell bad this time. ; pckd up 1 WP8529935 (Motor)"
We serviced a
BOSCH DISHWASHER
Model SHE4AM02UC/01
Near Osseo, MN 55311
Nate
Job Details: 11/01/2021
"Not draining. Found a plugged up filter in the drain pump. Clear plastic and some other stuff. Old stickers. Removed both filters, cleaned out drain pump and drain line. Drains great now."
We serviced a
GE COOKTOP- ELE
Model PP989DN2BB
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
Front left circle burner not working but bridge does. Appears that it needs element since the 2nd part of element gets hot. Also order infinite switch. Both parts not in stock. (Wbv30t10093) (wb24x10176) Also cooktop is cracked (see pitcture) is covered?; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.72043.112
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/01/2021
The fridge is not cooling at all. The fans run and the compressor is running but its not running correctly. The compressor has failed. I advised the customer to call Sears and see if it still has a sealed system warranty.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Becker, MN 55308
Matt
Job Details: 11/01/2021
"Customer complaint is, DOOR LOCKS AND UNLOCKS THEN STOPS. Inspected and tested. Found the hub was stripped and the gear case shaft was partially stripped and pitting from corrosion. Quoted customer to install new gear case and hub. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details: 11/01/2021
I replaced the motor capacitor. I also found the agitator dogs were bad. I replaced the dogs. Its washing and spinning good now. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW96HEAW0
Near Bloomington, MN 55438
Delton
Job Details: 11/01/2021
"Found that there were a lot of suds in washer. They have self fill soap dispenser. It was set to high and making too many suds. I adjusted it to use little soap and has little suds, ran though quick cycle and completed with no error. I suspect that it was too much suds causing problem and now that i adjusted soap customer will use as normal and call back if problem persist.If problem happens again order air trap (wpw10260500) and pressure switch (wpw10448876)"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLER104FSS0
Near Eagan, MN 55122
Delton
Job Details: 11/01/2021
"Found that bearings and felt are worn out causing grinding sound. Replaced with dryer repair kit, tested and dryer now runs quiet and is working good.; used 1 5304457724 (REBUILD KIT) from stock"
We serviced a
LG DRYER- GAS
Model DLG7101W
Near Eagan, MN 55123
Delton
Job Details: 11/01/2021
Found that gas smell is kerosene not natural gas. They have been painting and I explained that the that smell if from the paint fumes in the air being burne off causing that smell. Dryer is cycling heat and working. Suggested to use timed dry if using mixed loads in case heavier clothes are not hitting sensor to extend time. Dryer is working good.
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
Found several additional issues and due to costs customer declined.
We serviced a
LG WASHER FRONT LOA
Model WM2655HVA
Near Elk River, MN 55330
Matt
Job Details: 11/01/2021
"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer $432. to install new board. Customer approved repair. Installed new board and tested. Washer is working great. Washer is now fixed."
We serviced a
GIBSON DISHWASHER
Model MDR251RER0
Near Minneapolis, MN 55417
Nate
Job Details: 11/01/2021
"Dishwasher leaking. Found dispenser is leaking. Needs 5303943106. Also has a ripped missing door seal. 154827601. Hinges bent bad. Door bends way down and to the left. 5303270031. DW can you see if you can find the hinges and dispenser, and if so, order those and the seal? Dey has the seal. Thanks ; O-emld tckt"
We serviced a
LG RANGE- ELECTRIC
Model LRE4211ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 10/29/2021
Found that the infinite switch is bad and is always stuck on high or wont turn on. Possible relay board but is on back order. Ordering infinite switch and rescheduling.; ordrd 1 Ebf62174902 (Left front infinite switch)
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details: 10/29/2021
"Found that refrigerator is not defrosting and has big ice block blocking fan causing the error. I put into test mode and it is defrosting. Control board is not going into defrost by itself. Ordering control board and defrost sensor. .; ordrd 1 Ebr78940612 (Control board), states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, MN 55405
Nate
Job Details: 10/29/2021
"High limit fuse blew. Replaced it, air behind dryer is 27 mph. Made sure bulkhead is clear. Outside is 25 mph. Runs 220 degrees. Everything runs good. No charge. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DRYER- GAS
Model DLGX3371W
Near Minneapolis, MN 55447
Phillip
Job Details: 10/29/2021
"The dryer does not heat at all. I put the dryer on time dry but still no heat. I found the dryer vent is plugged up bad. The lower thermostat on the heat cone is bad. I replaced both thermostats on the heat cone. The dryer heats good now. I advised the customer to have the dryer duct cleaned ASAP. I warned him that if they use it with the duct plugged up and the thermostat pops that there would be a charge again. I also found that the customers fresh air intake flap was not open, so he was getting no fresh air into the house. ; pckd up 1 DLGX3371W (Thermostat) and 1 6931EL3004b (Thermostat)"
We serviced a
INGLIS DRYER- GAS
Model IGD4400VQ1
Near Minneapolis, MN 55406
Nate
Job Details: 10/29/2021
"Not heating. Found a blown fuse. They had a dryer sheet stuck in the bulkhead. Vacuumed out, replaced fuses, heats and runs great now.; used 1 W11050897 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rogers, MN 55374
Seth
Job Details: 10/29/2021
Missing id customer has model number from the receipt. Washer has an intermittent bleak. Upon arrival an inspection I found the door and seals look great no Bent parts. I could not duplicate issue but customers description set the behavior of a spray arm that is freezing in place and leaking through the door sales. Ive seen this many times before on this make and model with this style lower spray arm that his gear driven. I quoted replacement to the lower spray arm. They will reach out of they want to move forward.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Rogers, MN 55374
Matt
Job Details: 10/29/2021
"Customer complaint is, PRESS START BUTTON & IT WONT RUN JUST BLINKS THEN YELLOW LIGHT JUST FLASHES. Inspected and tested. The pan underneath is stained underneath the drain pump and circulation pump like theyve been leaking, but I cant test it any further because it doesnt run. Found that in diagnostics that its not reading the door as closed. I ohmed out the door switch and it tested good. I think the board is bad, but it could just be the door switch. Quoted customer to replace the board, or to replace the door switch. Customer wanted me to try the board because we stock it, but I couldnt find it anywhere in my van. Customer is going to look into replacing it."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA48J7700AW/A2
Near Maple Grove, MN 55311
Seth
Job Details: 10/29/2021
Washer would not complete the spin cycle. It was just getting off balance. I found the load customer was trying to wash included waterproof items bedsheets and clothing. I separated items per the Samsung user manual and spun out all the items that were in one load separately according to the instructions given by Samsung in the owners manual. The washer worked as design and I found no problems.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Monticello, MN 55362
Matt
Job Details: 10/29/2021
"Customer complaint is, NOT DOING THE WASH CYCLE, THEY CLEANED SPRAYERS. SOAP DISPENSES AND THEN IT JUST STOPS. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer declined repairs and is going to replace the dishwasher."
We serviced a
GE RANGE- GAS
Model JGBS66REK3SS
Near Minneapolis, MN 55406
Nate
Job Details: 10/29/2021
"Orange flames. Theyve been rusty a humidifier in the house. Flames are ok. Helped level the range better, was pretty unlevel."
We serviced a
KENMORE WALL OVEN- GAS
Model 790.490634
Near Big Lake, MN 55309
Matt
Job Details: 10/29/2021
"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Installed new thermostat and tested. Oven is still not working. I found that I misdiagnosed it and the relay board is bad. Quoted customer to install new board. Customer declined repairs for now and is going to look into there options and might call us to order the board. Part number 316429800 if they do."
We serviced a
GE DRYER- ELECTRIC
Model GTDX200EM0WW
Near Plymouth, MN 55446
Seth
Job Details: 10/29/2021
Failed start switch and knob. I installed an arcade switch and tested the dryer. It is now fixed.; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
LG WASHER TOP LOAD
Model WT5680HWA
Near Maple Grove, MN 55311
Seth
Job Details: 10/29/2021
"Customers complaints are theres a high pitch sound and beginning of cycle and its struggling to balance with a heavy load of pet betting. I found they were not following operating instructions on washing these items causing the imbalance issue. I watched a normal warm load and the noise did not occur. I tested empty and with a load. Shifter/shaft assy was loud that was the only issue I could find. I quoted replacement, they will call if they choose to fix it."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details: 10/29/2021
I replaced the magnetron and dioed. The mag was from global. Its working good now.Magnetron to M248HEH
We serviced a
KITCHENAID REFRIGERATOR
Model KSRF42DTX1
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/29/2021
The refrigerator is running but not cooling. The compressor is running but the condenser and other tubing coming off the compressor is all room temp. No frost on the evaporator. All the fans are running. This refrigerator was manufactured in 1990 and had a rebuild in 1995 and possibly a couple more times. The compressor and filter dryer are not original parts. I advised the customer that it needs sealed system work.
We serviced a
LG DRYER- ELECTRIC
Model DLE2050W
Near Minneapolis, MN 55407
Nate
Job Details: 10/29/2021
"Running loud. Found a sock stuck in the blower wheel. Got the sock out, vacuumed out dryer, replaced bad belt, runs great now.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2NHGXVQ01
Near Elk River, MN 55330
Matt
Job Details: 10/29/2021
"Customer complaint is, ICEMAKER ONLY MAKES 2 AT A TIME & NO CHILLED WATER DISPENSES JUST SPIRTS OUT. Inspected and tested. Found the filter housing has failED. to install new filter housing. Customer approved repairs. Installed new filter housing and tested. Ice maker cycled and filled with water and the dispenser has good water pressure coming out. Refrigerator is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB980BG0
Near Minneapolis, MN 55438
Delton
Job Details: 10/29/2021
"Replaced bearing kit, motor was fine. tested and washer fills, agitates, drains and spins quietly. Washer is working good.; used 1 W10435302 (CABRIO BEARING KIT) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4118231
Near Burnsville, MN 55306
Delton
Job Details: 10/29/2021
"Customer said when in spin mode it is very loud and vibrates whole house. I found that washer was slightly unbalance. I balanced legs, tested quick cycle with load of clothes and it completed cycle and no loud vibration. Washer is working good."
We serviced a
BOSCH DISHWASHER
Model SHX56C06UC/48
Near Burnsville, MN 55306
Delton
Job Details: 10/29/2021
As Im here it looks like the dishwasher was in the drying process with 11 minutes left and I explained that on this model you need to cancel cycle and not just power off dishwasher to start over. Dishwasher has been running for over 30 minutes and is working good.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details: 10/29/2021
When the motor tried to run it just hums. I found the motor capacitor was blown. Im ordering the capacitor. ; ordrd 1 WP8572720 (Capicator)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Minneapolis, MN 55419
Nate
Job Details: 10/29/2021
"Not draining. Drain pump works great. Control panel is actually peeling off and buttons dont match up, so start button doesnt start the cycle or drain and spin cycle. Ordered new control panel. Coming back to install. ; ordrd 1 WPW10099592 (Control panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Minneapolis, MN 55410
Nate
Job Details: 10/29/2021
"Not dispensing water. Had a bad water valve. Replaced, dispenses water great now."
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details: 10/29/2021
"Not defrosting. Found a bad jazz board (control board), replaced that and bi metal. Programmed it and then put into forced defrost and heater heats awesome. ; used 1 WPW10503278 (JAZZ BOARD), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Eden Prairie, MN 55344
Phillip
Job Details: 10/29/2021
The customer said it trios the breaker when it makes ice. I replaced the valve and ice maker. I ran the ice tested and it filled and did not trip the gfi. I also ran the dispenser and that was good.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617STT0
Near Plymouth, MN 55447
Phillip
Job Details: 10/29/2021
The power button does not always respond. I replaced all 4 parts I ordered. I will send the power button 5304505019 back for warranty. Its working good now. I had a customer try it and he said yes its good.
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFD
Near Otsego, MN 55330
Matt
Job Details: 10/29/2021
"Customer complaint is, OFF FF ERROR CODES AND BEEPING. This is a built in unit. Inspected and tested. Found the compressor start relay has failed. Quoted customer to install new relay, not knowing how hard it would be to uninstall freezer. Customer approved repair. Installed new relay and tested. Freezer is now starting to cool nicely. Freezer is now fixed. I didnt charge any extra because the unit moved easily. ; used 1 PRO41 () from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFTFBS
Near Hanover, MN 55341
Phillip
Job Details: 10/29/2021
The freezer was ok but the fresh food was warmer than normal. I removed the evaporator cover and found it all frosted up. The defrost heater was bad. I replaced the heater and defrosted the evaporator. Advised the customer to to give it at least 24 hours to get back to normal temps. ; used 1 WR51X10055 (DEFROST HEATER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GW0
Near Rogers, MN 55374
Matt
Job Details: 10/29/2021
"Customer complaint is, LEAKING QUITE A BIT UNDERNEATH. Inspected and tested. Found the drain hose had come out of the utility sink. I ran washer through diagnostics and everything tested good and it never leaked. Started washer on a rinse and spin and it never leaked. It looks like the only problem was the drain hose. Otherwise washer is working great."
We serviced a
MAYTAG REFRIGERATOR
Model KFIS25XVMS1
Near Maple Grove, MN 55311
Seth
Job Details: 10/29/2021
I replaced the slave board and programmed the new one. The fridge is now fixed.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6234251
Near Buffalo, MN 55313
Seth
Job Details: 10/29/2021
Not heating. Failed power supply L2 was arching at the plug. .
We serviced a
FRIGIDAIRE RANGE- GAS
Model PLGFZ397GCG
Near Minneapolis, MN 55437
Delton
Job Details: 10/27/2021
"Found that gas line was not tight enough, found bubbles. Added gas paste, tightened connections, tested and no bubbles and no gas smell. Range is heating and working good."
We serviced a
GE STACKED WASHER
Model WSM2700DAWWW
Near Rogers, MN 55374
Phillip
Job Details: 10/27/2021
The washer would not drain. I found another sock in the drain pump. I removed the sock. Its draining good again. I advised the customer to not over load the washer.
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Osseo, MN 55311
Phillip
Job Details: 10/27/2021
"The whole display was dead. I tested voltage at the power cord, it was getting 120. I unplugged the cable from the display to the main board then plugged it back in. The dishwasher started to work. I put into diagnostics and there was no error codes. I ran the diagnostics test 2 times and everything tested good. I ran a light cycle and its still working good. I found no issues today."
We serviced a
GE DRYER- ELECTRIC
Model MISSING
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/27/2021
The model and serial sticker was missing. I looked all over for it. The dryer would not heat at all. I found a wire to the right side of the element was burnt. I repaired the wire and replaced the connector. Its heating good now .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LFX31935ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 10/27/2021
Found that water valve is cracked and leaking. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Aju72992603 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM00
Near Minneapolis, MN 55438
Delton
Job Details: 10/27/2021
"Found that the freezer is not freezing foods. Found that there is a sealed system leak, maybe %10 coolant left in system (see picture) needs sealed system repair.; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3500CW
Near Albertville, MN 55301
Matt
Job Details: 10/27/2021
"Customer complaint is, WHEN RUNNING A SPIN IT VIBRATES & LOUD WEIRD NOISES- WONT STAY IN BALANCE? Washer is only about a year and a half old. Customer said its been doing this almost the whole time theyve had it. I inspected and tested washer. Empty the washer sounds good. I inspected the springs and shocks and they look good. Customer said it works better on a medium spin speed. I put a load of jeans on a rinse and spin and it shakes quite a bit, but not enough to stop it. Im not sure whats going on with this washer, but everything looks and test good."
We serviced a
GE MICROWAVE
Model JVM1851WH07
Near Rockford, MN 55373
Seth
Job Details: 10/27/2021
Light burnt out and not heating. Failed bulb and smart board. I quoted job via blue book. Customer will track out if they want to repair. Note the board is on National back order.
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, MN 55416
Nate
Job Details: 10/27/2021
"Leaking, needs new sump assembly with Diverter. Coming back 11/1 to install. ; ordrd 1 W10168823 (Sump assembly with motor) and 1 W10155344 (Diverter)"
We serviced a
LG WASHER FRONT LOA
Model WM2655HVA
Near Elk River, MN 55330
Matt
Job Details: 10/27/2021
"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repair. Part on order. ; ordrd 1 EBR78263905 (Main board)"
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details: 10/27/2021
Not draining. Replaced bad pump and drain line from pump to case break. Drains great nowz.
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, MN 55330
Matt
Job Details: 10/27/2021
"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Installed new harness and tested. Dishwasher was still dead. I was able to get it to turn on by messing with the wire harness that connects to the board. Ive replaced every board and wire harnesses in this dishwasher and its still acting up. Theres nothing else I can do to this dishwasher. Dishwasher is currently working, but thats what it has been doing the last two times Ive been here and then dies after a week or so."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB980BG0
Near Minneapolis, MN 55438
Delton
Job Details: 10/27/2021
Found that rotor is cracked. Customer still wants its repaired. Ordering parts and rescheduling.; schdld next appmnt for 10/29 FRI !
We serviced a
MAYTAG DRYER- GAS
Model MGDB700VQ0
Near Minnetonka, MN 55345
Phillip
Job Details: 10/27/2021
When the dryer runs it smells and makes a loud noise. I found both seals had fallen off and the rear left rollers was bad. I used the rebuild kit and replaced all the rollers. I cleaned up the loose lint inside the dryer. I replaced the rear seal and glued the other back on. ; used 1 4392067 () from stock
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, MN 55318
Phillip
Job Details: 10/27/2021
The washer was go out the TE error code. The sensor measured out of range. We replaced the sensor and ran the washer. The washer filled with water and started to wash. Everything is working good now.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7646DQ1
Near Minneapolis, MN 55422
Seth
Job Details: 10/27/2021
"Not heating. Failed coils, flame sensor and ignitor. I replaced them and tested the dryer. It is now fixed.Had coupon. ; used 1 5303931775 (COIL KIT), 1 279311 (IGNITER), and 1 WP338906 (SENSOR) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, MN 55318
Nate
Job Details: 10/27/2021
Installed new temp sensor. Ran through test mode. Runs great. No error codes.
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Seth
Job Details: 10/27/2021
"Customer complains of an error and the pump begins to run instantly. Upon arrival and inspection I found the unit in the errored state. I removed the water from the tray and inspected and found one source of leak, the drip funnel that catches leaks from the door assembly. I removed the door and inspected the seal and the door hinges. I have followed the specified procedures found in the service bulletin for This type of leak. I found the right side door hinge hardware had fallen out. I was able to find this missing hardware and secure the door hinge. I inspected the door seal and found it heavily worn. After following LGs instructions and leveling the unit I found the tub was imperfect. The left side is built taller than the right hand side. It is my believe this machine was not built properly from the factory and has a manufacturing defect. The Customer agreed to test the machine after the repairs I completed. If it continues to leak she will call AHS. If error reoccurs it will need to be sent into authorizations as no further repair can be completed."
We serviced a
KENMORE DRYER- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 10/26/2021
"Not drying. Found bad coils, bad belt, and tons of lint. Vacuumed out dryer, replaced coils and belt, runs and heats great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303931775 (COIL KIT), and 1 341241 (BELT) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model KEBC107KSS0
Near Hopkins, MN 55305
Nate
Job Details: 10/26/2021
"Needs new inner glass and lock motor. Quoted for those, customer not getting the repair."
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Rogers, MN 55374
Phillip
Job Details: 10/26/2021
The Washer was not draining. I drained all the water out and found that the propeller on the drain pump motor was stripped. Replaced the drain pump motor. I put the back panel back on that the customer had removed and the drain hose y bracket. The washer is draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WALL OVEN- ELECT
Model jkp27g005bg
Near Hopkins, MN 55305
Nate
Job Details: 10/26/2021
"Oven shuts off at 350. Turned out the controls had been swapped. Rewired everything that I disconnected, also replaced a broken wire on temp control. Works great now."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW3
Near Minneapolis, MN 55447
Nate
Job Details: 10/26/2021
"Gas valve is leaking gas. Quoted customer for new valve. Washer needs to be replaced, matching set. Dryer and washer are 15 years old. Customer buying new set."
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Maple Grove, MN 55311
Seth
Job Details: 10/26/2021
Noisy. No worrisome noise were found. The mode shifter was a little loud and gear box is getting noisy. I lubricated the mode shifter and tested the washer. It is working as designed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW6620HC2
Near Maple Grove, MN 55369
Seth
Job Details: 10/26/2021
"Washer getting error code and would not complete cycle. Unit had an error code for long drain. I cleaned dog and pet hair from the filter assembly, hoses and bellows. I tested the washer. The washer is now fixed. Please call and collect payment, work authorized by shift leader on site."
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Monticello, MN 55362
Matt
Job Details: 10/26/2021
"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that board is sending voltage to the dispenser all the time. Needs a new board to. Parts on order. ; used 1 WPW10199696 (DISPENSER) from stock, ordrd 1 W10811156 (Control panel) and 1 WPW10205890 (Pocket handle) and 1 W11202746 (Board)"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Maple Grove, MN 55369
Seth
Job Details: 10/26/2021
"Not draining. I found the pump was failed and the cold triple valve had failed damaging the rear shock. I replaced the pump and ordered parts.; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 5220FR2075L (Triple valve) and 1 383EER3001J (Shock)"
We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, MN 55122
Delton
Job Details: 10/26/2021
"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good."
We serviced a
KENMORE REFRIGERATOR
Model 253.742727
Near Maple Grove, MN 55369
Seth
Job Details: 10/26/2021
Customer complains refrigerator door does not close properly Freezer is not cooling. Upon arrival and inspection I found the defrost timer had stalled I advanced it compressor started for a second then locked up And made a bad noise. I pulled unit and inspected compressor and could not get it to restart. This fridge has a failed sesled system. The refrigerator door is physically bent its making contact And rubbing a hole in the liner. Fridge would need a door. Please transfer; saved tckt
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Elk River, MN 55330
Matt
Job Details: 10/26/2021
"Customer complaint is, GOES THROUGH THE CYLCE AND NO WATER ENTERING THE DW. Inspected and tested. Found the flood switch has failed. Quoted customer to install new flood switch. Customer approved repairs. Installed new flood switch and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, MN 55305
Nate
Job Details: 10/26/2021
"Uninstalled control board. Took video of wire connections for reference when I return. Customer put screws for board in their kitchen desk drawer. DW how should I send this to circuit board medics?; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, MN 55406
Nate
Job Details: 10/26/2021
Dryer not running. Found a bad motor. Quoted customer. 30 year old dryer.
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, MN 55124
Delton
Job Details: 10/26/2021
"Replaced motor and seals, tested and dishwasher no longer leaks and is working good."
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, MN 55123
Delton
Job Details: 10/26/2021
"Replaced parts, tested and dryer is quiet, tumbling, heating and working good.; used 1 4392067 (), and 1 279787 (MOTOR) from stock, pckd up 1 Wp697772 (Blower wheel)"
We serviced a
MAYTAG DRYER- GAS
Model MDG2500BWW
Near Elk River, MN 55330
Matt
Job Details: 10/26/2021
"Customer complaint is, NOT HEATING AND MAKES TERRIBLE BANGING NOISE. Inspected and tested. Found the blower wheel had cracked and was loose and wore a hole through the housing. Needs a new blower housing and wheel. Installed new blower housing, blower wheel and retaining ring. Tested dryer and its getting to hot with vent connected. Temperatures are good with vent disconnected. Air flow on back of dryer is 34mph and outside its only 15mph. Dryer is not venting sufficiently. Advised customer to not use dryer until they address the venting issue. ; pckd up 1 WP9703438 (Retaining ring)"
We serviced a
FISHER PAYKEL WALL OVEN- ELECT
Model WOTD-230
Near Saint Michael, MN 55376
Matt
Job Details: 10/26/2021
"Customer complaint is, RANGE CONTROL NOT WORKING. Customer said that the top oven doesnt work unless there using the lower oven. Inspected and tested. Top oven preheated and was holding consistent temperatures. Both ovens have their own relay boards, so that doesnt make sense to me, but oven is operating normal for me now."