Service History 55 - Omega Force Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Stillwater, MN 55082

Hyrum

Job Details: 03/26/2024

"Customer states it sometimes doesnt drain and sometimes they have to cancel the cycle out to get it to drain again so that it will start running again. Put it into a test mode and tested the drain and it did appear to drain, but it was kind of weak and slow and had a stored error code for failure to drain.went ahead and pulled the machine out and pulled the pump off and there were some gunk inside of the pump and it seemed like it was not 100% freely spinning. Went ahead and cleaned out the pump housing and replaced the pump. Used my vacuum to clean out drain hose and reconnected. Tested and it seems much much better now."

We serviced a

MAYTAG WASHER

Model MAV6000AWW

Near Maple Grove, MN 55369

Phillip

Job Details: 03/26/2024

The washer was making noise. I took the drain pump apart and found something stuck inside. Now the washer sounds good.

We serviced a

LG WASHER

Model WM3670HWA

Near Eden Prairie, MN 55347

Delton

Job Details: 03/26/2024

"Replaced drain pump, old was defective, customer accepted estimate, tested the new pump and checked for any leaks.

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Clear Lake, MN 55319

Brandon

Job Details: 03/26/2024

"Returned, installed the new board, door latch and clip. Cycled and tested. Ran the calibration cycle. Unit operated as is should."

We serviced a

GE DISHWASHER

Model GDT655SGJ0BB

Near Oak Grove, MN 55303

Phillip

Job Details: 03/26/2024

The board was not sensing the door was closed. There was a communication issues between the board and UI. I replaced the board and it working great

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Chanhassen, MN 55317

Adam

Job Details: 03/26/2024

Unit giving a code. Installed new display board and control board. Tested and the unit is working great now.

We serviced a

DANBY ICEMAKER++

Model DIM32D1BSSPR

Near Minneapolis, MN 55449

Hyrum

Job Details: 03/26/2024

"Installed new sensor and tested. Customer says that the machine has been working since our last visit so I think with the fiddling I did with the sensor last time that was probably all I needed. At this point it seems to be working correctly. Customer said it was making a little bit of a noise, but I leveled the machine, and it stopped making a noise."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Elk River, MN 55330

Phillip

Job Details: 03/26/2024

The ice maker does not fill with water. The water line was slightly frozen. I thawed out the line and verified the heater is coming on. The ice maker is working now.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Saint Michael, MN 55376

Phillip

Job Details: 03/26/2024

"I checked everything over again and still found nothing out of place or broken. I replaced the clutch, slider and stator then calibrated the washer. I started the on a 27 minute quick wash and it ran the whole wash cycle with no issues.

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Saint Paul, MN 55118

Delton

Job Details: 03/26/2024

"Replaced water valve, tested the new part and checked for leaks, all systems checked out"

We serviced a

LG WASHER

Model WM4370HWA

Near Corcoran, MN 55340

Nate

Job Details: 03/26/2024

Not draining. Found a bad drain pump. Replaced pump. Drains great now.

We serviced a

GE REFRIGERATOR

Model GFSL6KKYELS

Near Excelsior, MN 55331

Nate

Job Details: 03/26/2024

"Water leaking bad from evaporator drain in FF section to the bottom of fresh food section. Found it needs new temp sensor, drain kit, and heater added on to heater assembly. Installed those things and steamed out drain. Now it drains great.

We serviced a

WHIRLPOOL DRYER

Model WED9400SW0

Near Saint Joseph, MN 56374

Brandon

Job Details: 03/26/2024

"Customer states the unit is making a loud noise.Disassembled and checked found the idler pulley tight. Quoted the customer the drum roller, belt idler pulley kit. Customer approved, cleaned out the lint. Installed parts, reassembled. Tested no noise, checked the vent. 22.6Mph at the dryer 16.8 at the vent outside the house. Stuck my hand in the vent and there is some build up, informed the customer the vent should be cleaned at some point

We serviced a

BOSCH REFRIGERATOR

Model B36CL81ENG/03

Near Lakeville, MN 55044

Delton

Job Details: 03/26/2024

"Customer said ice maker worked for about a week after I was here previously. Then stopped. Customer then had their reverse osmosis system installed a waterline kit to the refrigerator. I tested and water from dispenser and seems good. I called Bosch and run ice maker though test and it did cycle and fill. Bosch thinks its a faulty ice maker as all the controls (logic board) is built in the ice maker.Bosch Suggested replacing ice maker again since it did cycle, drop ice and fill.Get autho for another ice maker? Or do we order it? Ice maker 12028493; saved tckt , states that autho needed"

We serviced a

INSIGNIA WASHER

Model NS-TWM41WH8A

Near Chaska, MN 55318

Adam

Job Details: 03/26/2024

Customer complaint is unit not spinning or agitating. Disassembled unit unhooked belt from basket. Couldnt even spin it by hand found that the clutch assembly is all bound up. Theres nothing in between the basket and the tub so its within the clutch itself. Quoted repairs customer they will think it over and let us know.; ordrng 1 12938000000408 (Clutch assembly)

We serviced a

GE REFRIGERATOR

Model GNE25JSKCFSS

Near Becker, MN 55308

Brandon

Job Details: 03/26/2024

Customer states the unit is not cooling. Removed the freezer drawer and back cover found the evaporator was warm nothing happening. Pulled the unit out and checked out the compressor and it was not running unplugged and plugged in the unit and the compressor started up. The unit started cooling. Waited a while and the unit did not shut off it continued to cool. Quoted the customer a new board. Customer approved. Ordered part ; ordrd 1 WR55X26586 (Board)

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FLCE7522AW

Near Minneapolis, MN 55441

Nate

Job Details: 03/26/2024

Not running. Has a worn down belt. Needs a new belt for the motor. 5304515831. Please submit to st and schedule return visit. ; O-emld tckt

We serviced a

GE REFRIGERATOR

Model PGSS5RKZHSS

Near Victoria, MN 55386

Adam

Job Details: 03/26/2024

Customer complaint is lights are flickering can hear it click on off on off. Testing like a bad board. I dont carry this exact board. Ordered a new one and rescheduled customer.; ordrng 1 WR55X11098 (CONTROL BOARD - MAIN)

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS1311

Near Minneapolis, MN 55405

Delton

Job Details: 03/26/2024

Ice build up on back wall of refrigerator. Called tech support and ran though diagnostics and they said there is a kit to fix this issue but have to take off the whole condenser off the back wall behind the refrigerator and splice in new sensor and fish it though the wall into the refrigerator cavity.Seems very labor intensive. Search for part and charge customer accordingly. Also schedule 2 hours.Fresh food Evap sensor 959008401; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS/XAA

Near Sauk Rapids, MN 56379

Brandon

Job Details: 03/26/2024

"Returned with part, removed the lower shelf and drawers, removed the water filter unit. Removed old lines. Tried removing the ice maker, had to steam the ice maker compartment in order to remove the ice maker. Removed all the ice buildup in the ice maker. Showed the customer that their ice bin is broken on the back the customer will continue using until there is a problem. Flushed the water out of the dispenser making sure to get all the air out."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF

Near Maple Grove, MN 55311

Nate

Job Details: 03/26/2024

"Three parts that need to be replaced. In inner panel of the door, the outer metal panel, and the black plastic assembly inside the door, under the panel. That assembly is stripped out. Inner panel is warped and sits too far separate from outer panel when theyre attached. Outer panel is bent up. I wasnt able to get it back into form, and it is damaging cabinets. Also, because of door issues, dishwasher damages and warped their nice wood floors. Needs: 807545704, 154743503 and 154873805. ; O-emld tckt"

We serviced a

BOSCH DISHWASHER

Model SHX46L05UC/18

Near Eden Prairie, MN 55346

Adam

Job Details: 03/26/2024

"Customer complaint is theyll run the unit and after a little bit the drain pump will only run and then it wont fill or do anything pulled unit out on protective mat to inspect the pan underneath its full of water cleaned up some water ran the cycle and found that leaking from the heater diverter Motor will need the heater assembly hose clamps. Also, the filter inside the the unit is busted and needs one of them.; ordrd 2 00172272 (Hose clamp)s and 1 00219639 (Water heater) and 1 10002494 (Filter)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Mounds View, MN 55112

Hyrum

Job Details: 03/26/2024

"Upon arrival, I removed the old compressor and flush the system with nitrogen. At this point, it seemed as though there could possibly be a blockage in the high side, and so I used high-pressure nitrogen to attempt to flush it out. It appeared to have worked, and I was able to get the blockage out-of-the-way. Replace the failed compressor with a new compressor and soldered it in. Check the seal system for leaks. Pull the vacuum and then charge the system with refrigerant. Let the machine run for a bit and check the freezer temperature at 37?. Everything seems to be working properly now. ; saved tckt , states that autho needed"

We serviced a

AMANA WASHER STACKED++

Model NFW7600XW00

Near Excelsior, MN 55331

Nate

Job Details: 03/26/2024

"A decent amount of play between tubs, and it shakes really bad when in spin. Ran through full service mode. Found a bad bearing assembly. Needs the bearing and tub assembly replaced. Please submit to AHS. ; saved tckt"

We serviced a

SAMSUNG DRYER STACKED++

Model DVE45R6300V/A3

Near Minnetonka, MN 55305

Nate

Job Details: 03/25/2024

"Dryer runs when you shut the door, even with power off. Found a stuck relay. Quoted to get the relay unstuck. They approved getting relay unstuck. Fixed board and it is working great now.

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Dayton, MN 55327

Matt

Job Details: 03/25/2024

WE HAVE DOUBLE OVEN AND TOP OVEN DOES NOT HEAT AND BOTTOM OVEN DOES NOT HEAT AT CORRECT TEMPERATURE. Found the top oven bake ignitor is out and the bottom oven bake ignitor is weak. Customer approved repairs. Installed new bake ignitors in both ovens and tested. Ovens are working great. Range is now fixed.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Oak Grove, MN 55303

Matt

Job Details: 03/25/2024

THE OVEN PORTION SMELLS LIKE GAS. They said they only smell it when there cooking. Customer has been staining in the basement for the last week or so. I inspected and tested oven and preheated to 350F and everything is working great. I explained to customer that its burning the fumes from the staining and isnt going to go away until they finish staining and air everything out.

We serviced a

GE REFRIGERATOR

Model PSI23SGNABS

Near Minneapolis, MN 55408

Adam

Job Details: 03/25/2024

Installed compressor from last diagnosis. Once installed tested units starting to cool and its under good pressure. Explain to customer can take up to 24 hours to cool

We serviced a

BEKO REFRIGERATOR

Model BFFD3624ZSS

Near Minneapolis, MN 55441

Nate

Job Details: 03/25/2024

"Icemaker fan sounds funny and Ice is all melted together. Found a broken I icemaker. Verified in test mode that other fans sound great. Water dispenses slow. Replaced bad main water valve. Now water flows much better. Still not perfect, but water coming to fridge is 40 psi. Replaced bad icemaker. Cycled it, it rotated and filled. Also, fridge not level. Leaning way back. I leveled it so its level now. Also, fridge was back against wall in alcove. Customer said its running constantly. Was set at 35 in ff. I set to 38, and pulled out 2 from wall."

We serviced a

SPEED QUEEN WASHER

Model AWN632SP116TW02

Near Minneapolis, MN 55416

Nate

Job Details: 03/25/2024

"Washer was banging around. Found the customer had washed a big thick bathroom rug without other laundry in it, which caused it to get out of balance. I told customer to be sure to have multiple rugs if theyre doing rugs, and to make sure things are evenly distributed. Also, advised to not put detergent cup in washer when its washing. Found the utility tub wasnt draining, and gave customer tips on how to get drain unplugged so water doesnt siphon back into washer. Inspected washer. It runs great. No other issues. Let it go through a full cycle on normal eco, full of towels and it ran great."

We serviced a

ASKO++ DISHWASHER

Model 492635/04

Near Minneapolis, MN 55401

Nate

Job Details: 03/25/2024

Customer had wet fingers when touching keypad and UI got super moist. It dried out and now it works great again. Told them we have 60 day warranty on labor if they have more issues of it getting too moist and not responding. For main UI.

We serviced a

BOSCH DISHWASHER

Model SHX55R55UC/64

Near Minneapolis, MN 55417

Hyrum

Job Details: 03/25/2024

Pulled the machine out and took off the base. Replaced the sump seal and re-assembled the machine and reinstalled. Test the machine and it appears to be working correctly at this time.

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Avon, MN 56310

Brandon

Job Details: 03/25/2024

Returned installed the new wire and heat element. Cycled and tested ran unit to get rid of burn off smell of the heat element.

We serviced a

SAMSUNG DRYER

Model DVG41A3000W

Near Minneapolis, MN 55412

Nate

Job Details: 03/25/2024

"When you try and run the dryer, it makes a humming sound but wont run. Prior, it made a loud rumbling sound. Customer said that something was stuck in the lint trap and his cousin used a ruler to push it down. His auntie says that it shakes. I took dryer apart and found a black sock stuck in blower wheel housing and wrapped around blower wheel. Was able to unwrap sock from blower wheel and clean out other debris. Now filter goes all the way down and dryer runs nice and quiet."

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Elk River, MN 55330

Matt

Job Details: 03/25/2024

Theres an error flashing on the display, but its from the lid being opened with water in the drum. I ran washer through service diagnostics and theres no other errors and everything worked great. I started a quick wash cycle and it filled, agitated, drained and spun and sounds completely normal. Washer is testing good and I cant get it to make any abnormal noises. I tipped washer up and inspected underneath and all looks good."

We serviced a

VIKING++ RANGE

Model VIKING

Near Elk River, MN 55330

Phillip

Job Details: 03/25/2024

"The front middle burner does not lite and the 2 ovens do not lite. I cleaned the burner and had to replace both igniters. All tested good now.

We serviced a

GE RANGE

Model 790.71322700

Near Minneapolis, MN 55406

Delton

Job Details: 03/25/2024

"Replaced weak igniter and repaired control board. Customer approved estimate, tested oven , works good.

We serviced a

GE ICEMAKER++

Model UCC15NPRBII

Near Waite Park, MN 56387

Brandon

Job Details: 03/25/2024

"Returned with part, installed part, turned the unit on and waited the unit started making ice. Let the customer know that they should let it fill up with ice and throw the first batch out."

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Minneapolis, MN 55405

Delton

Job Details: 03/25/2024

"Replaced heat pump/washer motor, tested and dishwasher is working good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Minneapolis, MN 55424

Delton

Job Details: 03/25/2024

"Replaced control panel and it did come on but only searching for WiFi and all other buttons not responsive. Found that also the main control board was bad because until I replaced both main control and panel before the washer finally would power up. I gave discount and customer approved the extra charge for the main control board.Tested and dryer now powers on, all fucntions are working. Dryer is cycling heat normally. Dryer is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHN2844LF3

Near Lakeville, MN 55044

Delton

Job Details: 03/25/2024

"Drawer still slides out easily. Replaced ice maker, tested and it cycles and fills. No leaks. Ice maker is working good and door should no longer stick/hard to pull out. Refrigerator is working good.

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Ramsey, MN 55303

Phillip

Job Details: 03/25/2024

The water valve was leaking water. I replaced the water valve. The hot water hose was rusty but I got it loose. Tightened both hoses and no leaks now.

We serviced a

WHIRLPOOL RANGE

Model KEBS109BSS00

Near Waite Park, MN 56387

Brandon

Job Details: 03/25/2024

Customer states the unit is not hold the temp or preheating very fast. Found the customer had layers of tin foil on the bottom of the oven. Ran the unit with the tin foil. It was slow and did get to the desired temp. Told customer there should not be any thing on the bottom of the oven. Foil was removed the unit worked better had no issues keeping the temp.

We serviced a

FRIGIDAIRE RANGE

Model FPGF3077QFJ

Near Clear Lake, MN 55319

Matt

Job Details: 03/25/2024

"THE BURNERS ARE WORKING FINE, BUT THE OVEN WILL NOT PRE HEAT. Found the bake ignitor has failed. Customer approved repair. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed.

We serviced a

CRITERION RANGE

Model CGR51P1Z

Near Coon Rapids, MN 55433

Phillip

Job Details: 03/25/2024

When starts bake error 2 comes up. I replaced all the parts sent. Its working good.

We serviced a

BOSCH MICROWAVE

Model HMC80252UC

Near Lakeville, MN 55044

Delton

Job Details: 03/25/2024

Replaced door assembly sent by ST. Tested and door opens and closes smoothly. Microwave is heating and working good.

We serviced a

MAYTAG DRYER

Model WED6620HW1

Near Maple Grove, MN 55369

Phillip

Job Details: 03/25/2024

I replaced the user interface control and hooked the duct back up. The dryer is working.

We serviced a

WHIRLPOOL WASHER STACKED++

Model WETLV27FWO

Near Saint Paul, MN 55102

Hyrum

Job Details: 03/25/2024

Customer states that the machine will not start sometimes or that they have to push down the lid or put a weight on top of it for the machine to keep running. Inspected the lid switch and found that the pen that holds down the lid switch was bent slightly and inconsistently putting pressure on the switch. bent the pin back and tested. Switch behavior is consistent now and machine seems to be working perfectly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Maple Grove, MN 55369

Nate

Job Details: 03/25/2024

"Leaking from corners towards end of cycle. Ran hot water in sink for a few minutes and then started a cycle. After 30 minutes, it started leaking from corner. Confirmed when opening and closing door a few times that spray arm wasnt moving. Needs new spray arm. Elderly couple. Ordered new arm for them and charged us our cost for arm plus shipping. Seals look good. ; ordrd 1 W10837249 (Spray arm)"

We serviced a

WOLF COOKTOP++

Model ci365c/b

Near Minneapolis, MN 55401

Nate

Job Details: 03/25/2024

"Please see my notes, I created this ticket. ; states that autho needed"

We serviced a

LG WASHER

Model WM4000HWA.ABWEUUS

Near Nowthen, MN 55303

Matt

Job Details: 03/25/2024

"NOISE WHEN RUNNING. Customer showed me a video of when it was making the noise and it sounded like its coming from the water valves. I ran washer through test mode and cant duplicate the noise, but the drain pump sounded a little louder the first time and then sounded great the second and third time I drained it. Washer is not making the noise while testing, so Im ordering both water valves and drain pump and asked the customer to run some more loads and see if she can better tell were the noise is coming from before I come back. ; ordrd 1 AHA75853813 (Drain pump assembly) and 1 5220FR2006Z (Hot water valve) and 1 5221ER1003S (Cold water valve)"

We serviced a

GE RANGE

Model PSB9240SF6SS

Near Rosemount, MN 55068

Delton

Job Details: 03/25/2024

Found that Magnetron is bad. Getting 10amps at magnetron but not heating. Per manual it shows that magnetron tube has a 5 year warranty. I informed customer that we would give them a quote but then customer would need to contact GE and GE will need to authorize with customer or send parts that is covered by GE.; O-emld tckt

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2389GES

Near Saint Paul, MN 55104

Hyrum

Job Details: 03/25/2024

"Upon arrival, customer says sometimes the fridge will cut out for a day or two and then start cooling again. Opened it up and was looking at the control on the top of the fridge section. Actuated the cold control a bunch of times and sometimes it would come on, and sometimes it wouldnt come on. It appears to be failed. Going to replace this. Also attempted to get icemaker to run by jumping it at this time but it would not run. Check that it was getting power. Going to replace the icemaker assembly as well. Quoted customer and they approved price. Going to order parts from Marcone. will return on Thursday. ; ordrd 1 D7824706Q (Icemaker) and 1 61005438 (Cold control)"

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0930163-02

Near Saint Paul, MN 55105

Hyrum

Job Details: 03/25/2024

"Customer states that the machine is making a little bit of a vibrating noise and that the machine is no longer cooling. Plug the machine in and check the compressor machine compartment area and found a loop of tubing going from the condensate pan loop to the condenser that was leaking oil. It appears that the refrigerant has leaked out of the system and that is wide is no longer cooling. Will need to repair this joint and install service port. Evacuate the system and recharge with refrigerant. Did not know what to quote customer please contact Phil and reach out to the customer for price and scheduling. Other than service ports and refrigerant, No parts will be needed for this job.; saved tckt , states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55416

Adam

Job Details: 03/25/2024

"Customers main complaint is not making ice and filling up bucket for water than freezing. Also freezer door not closing and opening properly. Found that the icemaker is broken. This is a double molder icemaker one of the motors isnt working it needs to be replaced as the unit. Quoted bluebook customer agreed price. Also found that the cables for the freezer door rollers is busted customer rather not replace it so just cut out the cables that were binding up. Now, freezer door open and shut properly, but wont automatically shut. Also found that the flipper is broken on top quoted bluebook for that customer passed on that will return to do the icemaker only.Flipper 4946650600Freezer drawer assembly 5832510100Ice maker 5931630100; ordrng 1 5931630100 (ICEMAKER)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSG/AA

Near Minnetonka, MN 55345

Adam

Job Details: 03/25/2024

Refrigerator isnt making any ice its all frozen up. Also theyve been having a temperature issue. Put fridge out to put an icemaker kit found that the back wall it has condensation and leaking down. The back unit is no longer repairable and has insulation issue.; states that autho needed

We serviced a

WHIRLPOOL WALL OVEN++

Model WOD51EC0HS20

Near Minnetonka, MN 55345

Adam

Job Details: 03/25/2024

"Customers complaint is control is locked and unable to unlock it verified complaint tried to unlock it. No luck tried to do hard reset nothing. Square trade center control board installed control board. Same issue. Will need other control board and display board to fix issue. Parts listed bellow for display. Only showing one control board for some reason. Installed W11261167 W11600355 display board; snapped 1 QuickPics, states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFDS22520S/04

Near Minneapolis, MN 55442

Nate

Job Details: 03/25/2024

"Customer recorded temps since last week on 3/22. While set at 37 they recorded temps of 28-32 at 7 different times. Top front and back, bottom and middle shelfs. Cups of water freezing. I called LG tech support. Its set at 37 and I got a reading of 37 on my thermocouple. LG had me check connector 7, two white wires for DC voltage. 2.2 vdc, which = 42 degrees. They said sensor is reading higher than actual temp. We tested damper and that opens and closes. Sensor goes Inside the light fixture on top. EBD60925804 is part. Ordered that, coming back to install. ; ordrd 1 EBD60925804 (Temp sensor)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Excelsior, MN 55331

Adam

Job Details: 03/25/2024

"Customers complaint is getting F8 E3 code which this is a water level error. Few things I found unit is draining good. Found that they have the valves backwards for the hoses going to the valves so the cold water is hooked up to the hot and the hot water is hooked up to the cold. Also found that it just keeps on filling and filling and filling, check the pressure hose can find any damage to the pressure hose. Testing as a pressure switch quoted bluebook plus added on for the door boot, which was diagnosed a few months ago. Customer wants to go ahead with the repairs; ordrng 1 W11316246 (Pressure sensor)"

We serviced a

BEKO DISHWASHER

Model DDT39432XIH

Near Lake Elmo, MN 55042

Hyrum

Job Details: 03/25/2024

"Brand the machine, and it appeared that the gasket was still allowing some water to leak past the door frame during the cycle. Pulled the machine out and inspected the door frame and the hinges. The hinges look good, but they looked like the door frame possibly was tweaked to one side a little bit tried to do my best to bend it back in place. Tested it several times and it did not appear to be leaking or allowing any steam to patch through at this point. Instructed customer at this time to try. If you could please reach out to this customer and follow up with them tomorrow I would really appreciate it.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF0A

Near Plymouth, MN 55442

Phillip

Job Details: 03/25/2024

The start button doesnt not respond and the display is flakey. Needs the user interface assembly. I called for authorization but went to voicemail. Please call for authorization then contact the customer. Created estimate.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM

Near White Bear Lake, MN 55110

Hyrum

Job Details: 03/25/2024

"Customer states that it does not dispense soap, and that the rack falls off on the top. The top will need the new rail adjuster kit and the end stops are missing as well and those will need to be replaced. Went ahead and ordered all that. The dispenser simply is broken and the clip that holds the lid in place iscracked and not working. This will need to replaced as well. Ordered all parts from day distributing and will return on Thursday.; ordrd 1 W10861000 (Dispenser) and 1 W10712395 (Adjuster kit) and 2 WPW10508950 (Rail end stop)s"

We serviced a

KENMORE REFRIGERATOR

Model 596. 75523400

Near Columbia Heights, MN 55421

Hyrum

Job Details: 03/25/2024

Customer states that the fridge is not cooling the but the freezer is still working fine. Opened up the machine and checked the damper and it was still functioning properly. Opened up the freezer section and remove the back panel and discover that the evaporator fan was not spinning. Tried to push it and could get it to start but it was really rattling and had low torque. Will need to replace this fan motor to get this machine going.went ahead and ordered and picked up a part from day and will return tomorrow; pckd up 1 12002744 (Evap fan)

We serviced a

FRIGIDAIRE DRYER STACKED++

Model ELXDRYRR

Near Woodbury, MN 55129

Hyrum

Job Details: 03/22/2024

"On arrival, customer stated that the machine was dead, and would not turn on or function at all. Opened up the machine and verified that the board was the cause of the issue. Replace the board and tested. Reinstalled dryer for customer. Everything seems to be working great right now"

We serviced a

SPEED QUEEN WASHER

Model SPQWASHER

Near Mendota Heights, MN 55118

Hyrum

Job Details: 03/22/2024

"Customer states that water is on the floor after every recycle they run. Filled the machine with water and started it running and didnt see any leaks internal or external to machine. Turned it to a spin and drain cycle and immediately water started pouring up over the top of the standpipe on the drain. Instructed customer that this is a drain issue not a machine issue, and that the plumbing will have to be fixed nor to get this machine going again."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minneapolis, MN 55446

Nate

Job Details: 03/22/2024

"The dishwasher was not draining. That was about a week ago. I checked the sump assembly and it was clean, I filled up the dishwasher and it drained great and the drain pump sounds great. I did four more cycles and everything drained awesome.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brooklyn Park, MN 55443

Nate

Job Details: 03/22/2024

"Spray arm is causing leaking through the float assembly. Ordered new spray arm for the customer and we are shipping it to their house. All set. Unit is working great otherwise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM00

Near St. Cloud, MN 56303

Brandon

Job Details: 03/22/2024

found the freezer froze up again defrosted, ran diagnostics found the compressor running while the unit was defrosting. Replaced the jazz board. Tested and unit is working great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Dayton, MN 55327

Phillip

Job Details: 03/22/2024

"Installed new user interface. Tested, checks good. Outlet is grounded."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Champlin, MN 55316

Matt

Job Details: 03/22/2024

F5E3 - INPROPER LID CLOSURE - UNPLUG WILL NOT RESET. Theres a stored F5E2 and F5E3 error codes. These are both lid lock errors. Found the lid lock has failed. Customer approved repair. I ran to Dey and got part and installed. Tested and washer is working great. Washer is now fixed.

We serviced a

BEKO REFRIGERATOR

Model BFBF3018SSIM

Near Eden Prairie, MN 55346

Adam

Job Details: 03/22/2024

Customer complaint is unit freezing products and crisper drawer and stuff above the crisper drawer against the back of the fridge. Customer had changed it to 39? in the refrigerator and 3? and the freezer per Jareds request. Temperatures have gotten better crisper door was at 37? and freezer. She said was at five with her thermostat but everything and there was nicely frozen. Call Techline all that the mister are good. All the products are running properly. He recommended doing the factory settings at 39 and five. Also said anything against the fence will be colder and might freeze customer will keep an eye on it and let us know.

We serviced a

SAMSUNG WASHER

Model WA50R5400AV/US51

Near Burnsville, MN 55306

Delton

Job Details: 03/22/2024

Replaced all 4 damper shocks sent by ST. Tested with load of towels and washer now goes into full spin. No errors. Washer is working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Champlin, MN 55316

Matt

Job Details: 03/22/2024

THE ICE MAKER IS NOT MAKING ICE. Customer said it started making ice. The ice bin is full. FF temperature is 42F and freezer is 2F. FF compartment is set at 44F. All thermistors and fans tested good in test mode. I recommend customer set FF temperature lower because maybe thats why the ice maker is not working consistently because its too warm. Ice maker is working and testing good.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Lakeville, MN 55044

Delton

Job Details: 03/22/2024

"Replaced the motor mount kit for GFCI tripping issue as well as the lid switch was not being triggered. I adjusted the lid switch plate so that it now switches on when lid is shut. Tested and GFCI no longer pops and washer fills, agitates, drains and spins. Washer is working good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Dayton, MN 55327

Matt

Job Details: 03/22/2024

"LF error, WATER NOT DISPENSING FAST ENOUGH - CLEANED FILTERS - WON'T FILL AND COMPLETE. Found the cold water valve has failed. Customer approved repair. Installed new water valve and tested. Washer is filling and working great. Washer is now fixed.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Apple Valley, MN 55124

Delton

Job Details: 03/22/2024

"No errors as im here and customer said that the last load they ran it completed normally. I went ahead and replaced all 3 parts (water valve, drain pump, pressure sensor) since its an intermittent issue.Tested all functions and no errors. Washer is working good as im here."

We serviced a

LG REFRIGERATOR

Model LMXS28626S

Near Saint Anthony, MN 55418

Hyrum

Job Details: 03/22/2024

"Upon arrival, the fridge was warm and empty. The back wall of the freezer was very frosted up. Went ahead and defrosted the back of the freezer and found a huge huge chunk in casing the evaporator fan which was causing an error code on the outside of the machine. machine had an FF code, defrosted the whole machine and made sure the air duct was clear. Replace the evaporator fan with parts provided by Square trade tested and it seems to be working at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Coon Rapids, MN 55433

Phillip

Job Details: 03/22/2024

"Installed new agitator and actuator. Tested, checks good."

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Minneapolis, MN 55427

Nate

Job Details: 03/22/2024

"Leaking water. Found the water is leaking from the old water line. They already have the new braided lines, so they are going to put those on. I ran it through a full cycle and no internal leaks. Runs great."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS

Near Hastings, MN 55033

Delton

Job Details: 03/22/2024

"Leaking from water valve for ice maker, Waterline broke inside water valve and leaks from valve when filling ice maker. Replaced water valve sent from ST, tested and ice maker cycles and fills . No leaks. Refrigerator is working good."

We serviced a

LG REFRIGERATOR

Model LMXS28626S/02

Near Maple Lake, MN 55358

Brandon

Job Details: 03/22/2024

Customer states the fan is loud and there is frost build up. Removed the drawers and the back cover found ice built up in the fans cleaned out the ice. Cleaned the frost build up off the top of the freezer.

We serviced a

GE REFRIGERATOR

Model GIE19JSNBRSS

Near Cottage Grove, MN 55016

Delton

Job Details: 03/22/2024

"It was the evaporator fan motor making noise. Replaced part, tested and fan now runs quiet. Refrigerator is working good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF2

Near Blaine, MN 55434

Phillip

Job Details: 03/22/2024

"No light in freezer section. Replaced bulb but that didnt work. The tabs in the socket were stretched and not making contact with the bulb when screwed in. I re-adjusted the socket tabs and is now working again.

We serviced a

BEKO DISHWASHER

Model DDT39432XIH

Near Lake Elmo, MN 55042

Hyrum

Job Details: 03/22/2024

Replace door seal and ran through a quick cycle appears to be making better contact than it was before with the door. Looks great at this point complete.

We serviced a

GE DISHWASHER

Model GDT535PSJ5SS

Near Saint Paul, MN 55104

Delton

Job Details: 03/22/2024

"Replaced heater, tested and no more leaks. Also did firmware software update. Dishwasher is working good."

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Minneapolis, MN 55417

Delton

Job Details: 03/22/2024

"Replaced control board, tested and lower oven is heating. Checked all other functions and range is working good."

We serviced a

KENMORE DRYER

Model 11087561601

Near Prior Lake, MN 55372

Adam

Job Details: 03/22/2024

"Customer complaint make it loud kind of rubbing noise. on arrival, customer had clothing in there and we tested no noise disassembled couldnt really find anything obvious so oil up the rollers idler vacuumed everything out. Idler had a little bit of a stiffness so after I cleaned it up and oiled it that was operating good.

We serviced a

MAYTAG DRYER

Model MED8200FC0

Near Minneapolis, MN 55426

Nate

Job Details: 03/22/2024

"Not heating. Found a bad heater element. Replaced element, also vacuumed out a ton of lint. Cleaned and oiled rollers and pully. Runs and heats great now

We serviced a

ROPER DRYER

Model MISSING

Near Minneapolis, MN 55409

Nate

Job Details: 03/22/2024

"Took photo of model and serial but didnt realize photo was blurry until after I left, so could not put that info in, but it was dryer on right and complaint was no heat. I ran it for 30 minutes and it consistently ran at 208 degrees. Took it apart, cleaned all the lint out. Found there was 16 mph airflow outside. Did a dryer vent cleaning. Now its 23 mph outside and clothes should dry much better.

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2745

Near Waite Park, MN 56387

Brandon

Job Details: 03/22/2024

"Customer states the unit shuts off. Unit has no model or serial number tag. Removed the front cover and found the service manual. Checked the diagnostics for codes the only code was for a shifter fault. Ran both the gentle and heavy agitation. Both worked, removed the lower guard and ohmed out the shifter motor it is within spec. Checked for broken wires and found none. Let Travis know he is going to run it on a cycle and let us know if it works or not, he is going off what he has been told Travis 612 868 4969; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Big Lake, MN 55309

Matt

Job Details: 03/22/2024

"THE DRIVE ASSEMBLY IS NOT WORKING AND MAKING A LOUD NOISE, ERROR CODE F6E3. Theres a stored F6E3 error. I ran washer through test mode and its extremely loud in a spin, and makes a grinding noise when you stop it. The F6E3 error is a communication error between the two boards, but I cant get it to fail and give that error, so I dont know if thats really an issue. Washer is going to need a new gearcase part number W11449841, slider part number W10734521, spaner nut part number W11551646 and agitator screw. Please call in for authorization. Please schedule me 2 hours when I come back. ; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Ramsey, MN 55303

Matt

Job Details: 03/22/2024

"COMES UP WITH AN ERROR CODE UO. WILL NOT RUN WASH CYCLE. Found the vent assembly is not closing. Quoted customer $465. to install new vent assembly and bezel. Customer approved repairs. Parts on order. I need extra time, because its a copper supply line underneath and its going to be a pain to pull out. ; ordrd 1 5304523304 (VALVE - WATER FILL) and 1 154562904 (AIR GAP PLASTIC)"

We serviced a

MAGIC CHEF RANGE

Model 3468VVV

Near Minneapolis, MN 55443

Nate

Job Details: 03/22/2024

Display board went dead. I pulled board. Will need a shipping label and rma? To send to whoever we want to send this to to fix. I took videos of the wire hook ups on 3/22 for when I come back. ; saved tckt

We serviced a

GE WASHER STACKED++

Model GFWN1600J1WW

Near Maple Grove, MN 55369

Adam

Job Details: 03/22/2024

"Unit shaking badly. Removed lower kick panel. Found at the rear shock is broken and needs to be replaced. Called property manager left a voicemail and no one answered with bluebook quote. Explain to the tenant what we found, and will be waiting for a reply to know if we can fix it or not, once we know, we will call them and reschedule.; saved tckt"

We serviced a

ASKO++ DISHWASHER

Model DBI663ISU

Near Anoka, MN 55303

Phillip

Job Details: 03/22/2024

Diverter replaced and now it leaks. Board is bad so it wont run anymore. I cant test it. Ordering the pump parts and front feet. Feet are broken. 800246 control512073 pump motor 545949 hose795709 diverter valve 795709 foot 2 each ; states that autho needed

We serviced a

SAMSUNG WASHER STACKED++

Model WF45T6000AW

Near Saint Paul, MN 55103

Hyrum

Job Details: 03/22/2024

"DC62-30312J water valve. 676.68 due at time of service if valve needs to be replaced.On arrival customer stated that machine would run for a few minutes and then give a 4C error code. Four Sierra code is a fill error. Observed the machine failing to let cold water into the machine. Could not verify if this is a valve or a board issue but water pressure Seems to be present at the hose. Because of placement of washer in the room, it makes it nearly impossible to remove the dryer by myself, and will need a second person with me to be able to access the washing machine. Customer could not commit to the cost of repair at this time. See quoted amount forinformation. They said that they will call in later. Did not order any parts at this time.; O-emld tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model RSD2200CAE

Near Ramsey, MN 55303

Phillip

Job Details: 03/22/2024

"Installed new cold control. Tested, checks good. Job complete.; ordrd 1 WP61001673 (COLD CONTROL (STANDARD))"

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N/20

Near Excelsior, MN 55331

Adam

Job Details: 03/22/2024

"Unit given an E 15 code found that there was some water underneath unit. Traces go to the zeolite. Started unit and saw I was dripping from there. Theres a service bulletin about replacing the parts. Im not sure exactly which ones I need for this year. I added pictures of the bulletin, please order correct parts and tool to do repair and reschedule customer; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS

Near Mounds View, MN 55112

Hyrum

Job Details: 03/22/2024

Machine has a failed compressor that will need to be replaced to get this machine cooling again. Ordered a compressor from day and will return on Tuesday. ; ordrd 1 5304532451 (Compressor)

We serviced a

LG DRYER

Model DLGX3701V

Near Waconia, MN 55387

Adam

Job Details: 03/22/2024

Customer ran unit and popped the thermostat again. On arrival replaced it unhooked dryer vent from the back of the unit was getting 20 mph. let unit run got up to about 240? popped the thermostat. The Meister right next to the thermostat on the wheelhouse controls the temp and cut off the flame. Customer had one that he ordered and installed that one same issue. It was an aftermarket one will have to brainstorm and come up with a game plan.; states that autho needed