We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400SU0
Near Rogers, MN 55374
Matt
Job Details: 11/05/2021
"Customer complaint is, NOT SPINNING AND/OR WASHING F06 ERROR. Inspected and tested. Found the drum has play in it and the door boot is twisted. Also the MCU has failed. The bearing has failed, so this washer needs to be replaced."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA01
Near Saint Michael, MN 55376
Matt
Job Details: 11/05/2021
"Customer complaint is, WONT DRAIN IF DONT EMPTY FILTER EACH LOAD DOOR SEAL DAMAGED & HAS SLOW LEAK UNDER THE UNIT. Inspected and tested. Found the door boot is ripped and leaking really bad into the pedestal and then onto the floor underneath. I ran the washer through a rinse and spin and worked great. Quoted customer to install new door boot. door boot part number DC97-14932F."
We serviced a
AMANA RANGE- GAS
Model ARG7302WW
Near Otsego, MN 55362
Matt
Job Details: 11/05/2021
"Customer complaint is, OVEN WONT LIGHT. Inspected and found the ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new ignitor and tested. Ignitor glows but doesnt light unless you turn on a burner. Customer said that its been doing that for a long time. The oven knob on the control panel is really touchy and makes a lot of clicking noise when you turn it, and sometimes when your not touching it. It could sound like its shorting. Its attached to the board. I let the customer know that to replace the board and gas valve which says its NLA is going to cost a lot more than the oven is worth. Customer is going to use as is for now and will replace it when it fails again. ; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFD
Near Otsego, MN 55330
Matt
Job Details: 11/05/2021
"Customer complaint is, TEMPS ARE WEIRD AND ALARM WENT OFF 27 THEN 36 NOW 10 DEGREES. KEEPS FLUCUATING. Inspected and found the temperatures were at -3F. Inspected evaporator and everything looks good. Im pretty confident that the compressor is failing. I put a hard start kit on the compressor and told the customer to watch it and if they continue to have issues the compressor will have to be replaced. I did not charge the customer any extra for the kit. ; used 1 URCO410 (START KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Monticello, MN 55362
Phillip
Job Details: 11/05/2021
I verified the fan was not working. I replaced the evaporator fan and defrosted the drain. It all working good now.
We serviced a
GE REFRIGERATOR
Model PSB48YSXASS
Near Minneapolis, MN 55442
Phillip
Job Details: 11/05/2021
Water is leaking down from the ceiling in the fresh food compartment . I found ice and water sitting in the evaporator drip pan under the evaporator. Water is not running over to the drain. The suction line had ice accumulating on it. I found a service bulletin that addresses the issue. The part they say to install was already installed but not siliconed in per the instructions. I contacted GE to make sure there was nothing else to be done. They just said to follow the bulletin. I followed the instructions in the bulletin and made a couple more adjustments. If this continues the evaporator with the foam bottom may need to be replaced. WR85X10088
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9264HQ0
Near Hopkins, MN 55305
Phillip
Job Details: 11/05/2021
The washer does not advance on some cycles. I found that even when the lid was closed the switch was not closing. I replaced the lid switch and now its working great on all cycles. ; used 1 3949247V (LID SWITCH) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PT1
Near Apple Valley, MN 55124
Delton
Job Details: 11/05/2021
"Replaced transmission and listed parts, tested and washer now is quiet and fills, agitates, drains and spins. Washer is workin good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Minneapolis, MN 55447
Seth
Job Details: 11/05/2021
Works for small loads but stops on big load since pump was replaced. I found a cracked weld on the spin basket. Customer will replace the unit.
We serviced a
GE DRYER- ELECTRIC
Model DBXR463ED2WW
Near Saint Michael, MN 55376
Seth
Job Details: 11/05/2021
I replaced the timer and the lint screen. The dryer is now fixed.
We serviced a
LG WASHER TOP LOAD
Model WD200CV
Near Minneapolis, MN 55436
Phillip
Job Details: 11/05/2021
The lid had broken off. I replaced the lower washer lid. Operation tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Otsego, MN 55330
Matt
Job Details: 11/05/2021
"Customer complaint is, LEAKING WHEN THE CYCLE IS RUNNING, THERE IS WATER COMING FROM THE SIDE OF DOOR OR UNDERNEATH. Customer said it doesnt leak every time. Inspected and tested. Ran dishwasher for 40 minutes and it never leaked. The filter is plugged solid. Its possible that because the filter was plugged, the spray arm was not turning or was turning really slowly and spraying at the door causing it to leak. I advised customer to clean filter regularly and if it leaks again to check if theres to much soap suds or if theres something on the bottom shelf causing water to deflect at the door. Dishwasher never leaked is operating normal for me."
We serviced a
KITCHENAID DRYER- GAS
Model KGYS850JQ1
Near Buffalo, MN 55313
Seth
Job Details: 11/05/2021
Burning smell. Customer is use to a modern electric dryer. The home they just purchased has fresh paint. I watched 5 cycles The dryer cycled between 205?F and 103?F. The cavity and exhaust did smell of burning urea base from aldehydes. I sent customer an article about these household pollutants and give them some practical advice on this new style of dryer. ; saved tckt
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG7027G1US
Near Hopkins, MN 55305
Nate
Job Details: 11/05/2021
"Dryer has a bad control board. Replaced, cleaned a bunch of lint out of dryer. Runs great now. Nice and clean."
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Minneapolis, MN 55416
Nate
Job Details: 11/05/2021
"Running loud. Has a bad motor. Made sure no debris in sump around motor shaft and impeller. Quoted customer for new motor. They will talk it over, probably get a new dishwasher."
We serviced a
GE WALL OVEN- ELECT
Model JKP48B0F6BB
Near Minneapolis, MN 55416
Nate
Job Details: 11/05/2021
"Doing what the complaint said. Replaced cpu, put on bake, bakes great now."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG
Near Minneapolis, MN 55412
Nate
Job Details: 11/05/2021
Not draining. Found a crimped drain line coming from the air gap. Bypassed the air gap to avoid future issues with that. That gave more slack to then route the drain line to the pipe under the sink. Drains great now.
We serviced a
BOSCH DISHWASHER
Model SHE3AR55UC/11
Near Apple Valley, MN 55124
Delton
Job Details: 11/05/2021
Found that water valve is bad and is leaking continuously even when dishwasher is not in use. I replaced water valve and left defective one with customer in case they call their homeowner insurance.DIshwasher fills and is working good. No leaks.; used 1 00622058 (INLET VALVE) from stock
We serviced a
GE REFRIGERATOR
Model GSC23LGRDBB
Near Minneapolis, MN 55406
Delton
Job Details: 11/05/2021
"Found that evaporator fan is bad. Cutstomer approved estimate. Replaced evaporator fan, tested and fan is now blowing and refrigerator/freezer is cooling.; used 1 WR60X10185 (DV EVAP MOTOR) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHT1513LZ7
Near Minneapolis, MN 55406
Delton
Job Details: 11/05/2021
"Replaced evaporator fan motor and defrosted ice build up, tested and refrigerator is now cooling and working good.Please contact owner and collect payment."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2125211
Near Eagan, MN 55123
Delton
Job Details: 11/05/2021
"Found that the cam was loose and causing the belt to slip and hitting the guard. Customer approved estimate. Replaced cam kit, tested and washer is running quiet and working good.; used 1 W10721967 (SPLUTCH KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details: 11/05/2021
"Replaced control board, tested and refrigerator is cooling and working good."
We serviced a
GE DRYER- ELECTRIC
Model DWSR463EG7WW
Near Apple Valley, MN 55124
Delton
Job Details: 11/05/2021
"Replaced heating element and dryer repair kit, tested and dryer is heating and working good. I did find that dryer vent is on edge venting out correctly with temperature different of vent connected vs disconnected. Dryer is working good.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Minneapolis, MN 55412
Nate
Job Details: 11/05/2021
Dryer not spinning. Spun great for me. A couple times though clothes got stuck between drum and front which then caused it to stop. Showed customer. Also showed customer that you may have to give it a little turn on the drum if it doesnt want to rotate.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Osseo, MN 55311
Nate
Job Details: 11/05/2021
installed the new control board and Diverter seal but then realized when I started running it that there are a little pin holes in the actual tub and water is leaking everywhere. Dishwasher is no longer usable so did not charge the customer for the repair and uninstalled the control board to sell on eBay. Control board works great and was only installed for 10 minutes but cannot return to the vendor since it was technically installed.; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS5
Near Minneapolis, MN 55408
Delton
Job Details: 11/04/2021
"Found that at one time the motor was replaced with and whoever put on clamp was not tight enough and the motor pulled off and water leaked onto floor (see pictures) i put new thinner clamp on, tested and no leaks but found that water valve is clogged and not enough water is going into dishwasher. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 Wpw10327249 (Water valve)"
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305GS1A
Near Edina, MN 55435
Delton
Job Details: 11/04/2021
Customer says dishwasher dishes not getting clean as well as cloudy dishes. Found that there was water in the pan and looks like its been leaking awhile due to rusting. Fount that there is a small leak from tub. Since tub is not repairable did not go much further with diagnosis of other issues. Upper and lower racks are rusting.Covered? Not repairable.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Otsego, MN 55330
Matt
Job Details: 11/04/2021
"Customer complaint is, LIGHTS ARE BLINKING REALLY FAST. Inspected and tested. Both FF lights and the freezer light are flashing rapidly. I removed the ceiling light in the FF compartment and can get them to stop flashing. But then when you shut the door and open it they start flashing again. I quoted customer $298. to install one new LED module on the ceiling in the FF compartment. Customer declined repairs and is just going to deal with it, or put a piece of tape over the switch."
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHT1513LZ7
Near Minneapolis, MN 55406
Delton
Job Details: 11/04/2021
Found that evaporator fan motor is shorted and not running to blow air around. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 242077705 (Evap fan motor)
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS01
Near Saint Michael, MN 55376
Phillip
Job Details: 11/04/2021
The upper oven bake was not working. I checked the broil and its working good. The bake ignitor was bad. I replaced the bake ignitor. The oven is heating up good . ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Apple Valley, MN 55124
Delton
Job Details: 11/04/2021
Gas company said gas leak from inside dryer and red tagged it. I cannot verify or smell it as Im here but since gas company said it was from inside the gas valve assembly will need to be replace. Ordering part and rescheduling.Angie rescheduled this one for Wednesday?; ordrd 1 280119 (Gas valve assembly)
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Corcoran, MN 55340
Phillip
Job Details: 11/04/2021
"The washer over filled while in a wash cycle. I started a cycle, the washer never stopped filling. I had to shut it off before it started to leak. After testing I found the pressure sensor is bad and the board and been damaged by the sensor. The main board and pressure sensor are needed to repair this issue. Part numbers are below. Quoted the customer $798.08 for parts and labor. Labor is $1096601ER1006G pressure sensor $378.06EBR79950227 control $258.20Tax$52.17"
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/02
Near Rogers, MN 55374
Matt
Job Details: 11/04/2021
"Customer complaint is, WASHER ON THE MAIN FLOOR LEAKING INTO BASEMENT, ERROR SAYS UNABLE TO FILL THE TUB. Inspected and tested. Found the filter was not in all the way. Reinstalled filter and tested washer. No leaks. Washer is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Minneapolis, MN 55424
Nate
Job Details: 11/04/2021
Not dispensing water well. Water line coming to fridge has excellent pressure. Water coming back out of filter head assembly has low pressure. Needs new head assembly. Coming back Wednesday to install. ; ordrd 1 W11346623 (Filter head assembly)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW70HEBW1
Near Minneapolis, MN 55424
Nate
Job Details: 11/04/2021
"Moldy boot, not draining great on some cycles. It has a bad rear bearing. Recommended not replacing boot. Customer buying a new washer.; schdld next appmnt for 11/10 WED !"
We serviced a
UNKNOWN OTHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
The laundry center dryer is not functioning. I pulled the unit apart and found the back Ive been crushed inward in some places more than an inch. No repairs pass possesses major body damage. The customer we use the unit for parts unit 515
We serviced a
FRIGIDAIRE OTHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE900UW3
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
Unit not installed when I arrived. Building manager hooked up while I was on site. Dryer worked well washer was missing the latch strike. 137513712 needed. Maintenance manger notified. Laundry center completed cycles and is working as designed.; saved tckt
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2420US0A
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
Dishwasher is not completing cycle i4 error internal leak. Needs drain pump I quoted but they declined repair.; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2420US08
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
I tested the dishwasher it is working as designed no issues found.
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
No problems in this unit
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW3
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
Laundry center tested. It dried and washed perfectly. The laundry center does have cabinet damage to the RF that is structural. The unit ran as designed.
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW3
Near Minneapolis, MN 55403
Seth
Job Details: 11/04/2021
"Unknown issue. Unit not installed, power not secured. Upon arrival and inspection I installed the laundry center and found a few issues. The drain plumbing is improper I showed property manager. Hooked up water the drain begin testing and found they had not properly installed unit there was still Styrofoam and securing tape around the tub on the washer. I remove that and tested it with the speed wash. The unit appears to be working as designed. Note labor charge only for hook up, installation, and securing the power cable Note: customer will have to fix drain and double check all waterlines before use.; saved tckt"
We serviced a
KENMORE MICROWAVE
Model 79080359310
Near Minneapolis, MN 55428
Seth
Job Details: 11/04/2021
Not responsive. Customer has extensive background in troubleshooting electronics. I found a foil wrapped fuse and a burnt noise filter board. Despite this power was still going through the noise board. The main control board had L1 and neutral to it but it was failing. I quoted repair but customer will replace unit.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PT1
Near Apple Valley, MN 55124
Delton
Job Details: 11/04/2021
Making loud grinding noise and washer wont agitate or spin. Transmission is bad. Ordering parts and rescheduling.; ordrd 1 3360629 (Transmission) and 1 285753a (Coupler) and 1 285785 (Clutch) and 1 80040 (Dogs)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48J7770EP/A2
Near Rogers, MN 55374
Matt
Job Details: 11/04/2021
"Customer complaint is, HIGH PITCH NOISE WHEN IT STARTS AND CONTINUES THROUGH CYCLE. Inspected and tested. Found the rear rollers have failed. Quoted customer $221. to install 4 new rollers. Customer approved repairs. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Minneapolis, MN 55419
Nate
Job Details: 11/04/2021
"Not draining. Had a bad user interface. Replaced, runs and drains great now. Buttons respond much better."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PL3N
Near Minneapolis, MN 55407
Nate
Job Details: 11/04/2021
"Dryer on sensor dry doesnt get the clothes dry. They are all wet. Customer has a new washer. I checked the bearing and the washer is good. Not an issue of clothes coming out too wet from the washer. Already changed thermostat and coils. It heats awesome. Doesnt lose heat. Ventilation is perfect. Sensors pass sensor test in test mode. Only other thing this could be would be a bad control board. 8546219. Cant find it. DW can you see if you can find it? We are a second opinion. Previous company out twice and wasnt able to get this fixed. I put a load of sopping wet towels in it and ran it on sensor dry. After 50 minutes towels still wet, but they were sopping wet to start. Still nice and hot inside. Airflow outside 28 mph. If control board cant be found, not sure what to do here. Cant find it failing. Sensor working correctly. Not sure how to proceed?; O-emld tckt"
We serviced a
GE MICROWAVE
Model PVM1790DR1WW
Near Minneapolis, MN 55417
Nate
Job Details: 11/04/2021
Runs with door closed. Had a bad latch and microswitches. Replaced switches last time and latch today. Runs great now.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58F9710WS/AA
Near Hopkins, MN 55343
Nate
Job Details: 11/04/2021
"Oven dead. Door locked. Found a bad tstat. Replaced, heats and works great, cooling fan works great too."
We serviced a
KENMORE DISHWASHER
Model 665.13042K113
Near Elk River, MN 55330
Matt
Job Details: 11/04/2021
"Customer complaint is, LEAKS around the bottom. Inspected and tested. Found the diverter seal is leaking. Quoted customer $131. to install new seal. Customer approved repair. Installed new seal and tested. No leaks. Dishwasher is now fixed. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
GE COOKTOP- GAS
Model JGP633SET1SS
Near Minneapolis, MN 55416
Nate
Job Details: 11/04/2021
Knob will be delivered to my house and Ill drop it off after it arrives.
We serviced a
KENMORE DISHWASHER
Model 665.13692N411
Near Big Lake, MN 55309
Matt
Job Details: 11/04/2021
"Customer complaint is, RUNS FOR ABOUT 10 MINS AND THEN STOPS NO MATTER WHAT CYCLE, SOAP DOESN'T OPEN. Inspected and tested. Ran dishwasher through diagnostics and everything was working great. Started dishwasher on a pots and pans cycle and watched it for over 20 minutes and it was working great. Started a normal cycle and watched it for 25 minutes and it was working perfectly. Dishwasher is operating normal for me."
We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/02
Near Eagan, MN 55122
Delton
Job Details: 11/04/2021
"Replaced parts listed and from AHS. Tested and all buttons are responsive, dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Otsego, MN 55301
Matt
Job Details: 11/04/2021
"Customer complaint is, SYEF CODE. Customer already replaced the evaporator fan motor. Inspected and tested. Found the ice maker fill tube was spilling over and running down the back wall and getting all over the evaporator fan. I removed the fill tube and put some foil tape around it so it couldnt spill over the side. Tested and its working great. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/04/2021
The customer said the ice started to dispense and the water was dispensing all on there own. After testing I replaced the module and interface parts. Tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYM00
Near Eagan, MN 55122
Delton
Job Details: 11/03/2021
Found that there is only %10 frost patten on evaporator. Informed customer that is sealed system leak and repair would costs almost as much as new one. Customer will look into replacement.
We serviced a
WHIRLPOOL STACKED WASHER
Model WET4024HW0
Near Osseo, MN 55311
Phillip
Job Details: 11/03/2021
When it drains water comes leaking out the pipe in the wall. The drain hose was pulling out the stand pipe. I pushed the hose further down the pipe and tighten the zip tie that was around the hose.
We serviced a
MAYTAG DRYER- GAS
Model MGD5500FW0
Near Richfield, MN 55423
Nate
Job Details: 11/03/2021
"Running pretty loud. Found a lot of lint stuck in blower wheel. Cleaned that out, cleaned all lint out of dryer. Also replaced 4 bad rollers. Runs and heats great now. ; used 2 349241T () from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Buffalo, MN 55313
Seth
Job Details: 11/03/2021
"Overfilling. I cleaned the pressure hose and port, reset the control board and tested. The washer filled appropriately 4 times. Customer noted theyre having a lot of construction in their neighborhood and power fluctuations and outages this could cause damage to the control board boards and we might have to replace it if it continues."
We serviced a
AMANA RANGE- GAS
Model ACS3350AS
Near Minneapolis, MN 55416
Nate
Job Details: 11/03/2021
Clock oven display is flaky. Shuts off and glitches. Sometimes doesnt show all the correct info. Needs new clock display. 31944801. ; O-emld tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Maple Grove, MN 55369
Phillip
Job Details: 11/03/2021
"The microwave was dead. I found the main fuse was blown. I had to replace the door switches, switch holder and fuse. Its working good now. ; used 1 5304509457 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 11/03/2021
"Running really loud. Found a blower wheel packed with lint. Cleaned everything out, runs quiet now. Heats great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Big Lake, MN 55309
Matt
Job Details: 11/03/2021
"Customer complaint is, NOT COOLING/FREEZING AND MOTOR RUNS A LOT NEVER SEEMS TO GO OFF. Inspected and tested. Compressor and fans are all running. Theres a ball of ice in the upper right corner and no frost on any other part of the evaporator. The sealed system has failed. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QSAA
Near Richfield, MN 55423
Nate
Job Details: 11/03/2021
Replaced fan motor and steamed out vent. New fan running much stronger and told customer it will cool over next 24 hours. Runs great now. .
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details: 11/03/2021
"Replaced the jazz board with another new jazz board. Will see where temps are at in a day and if its not cold enough will refund the money for the repair, because that would confirm theres a sealed system issue going on. No charge for this jazz board. ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details: 11/03/2021
ordered the control board(shorted)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLEFM399DCD
Near Minneapolis, MN 55446
Phillip
Job Details: 11/03/2021
The oven was mot heating. I found the main L2 relay was bad. I replaced the relay. The bake and broil are working good. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ03
Near Elk River, MN 55330
Matt
Job Details: 11/03/2021
"Customer complaint is, MAKING A NOISE LOUD AND IT CUTS ON AND OFF, IT IS COOLING. Inspected and tested. Temperatures were good. Found the evaporator fan cover was vibrating when the fan was running. ordered the new cover."
We serviced a
LG RANGE- ELECTRIC
Model LRE4211ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 11/03/2021
"Replaced switch, tested and element is heating correctly and cycling heat on and off at correct setting."
We serviced a
GE WASHER TOP LOAD
Model TOP LOAD
Near Wayzata, MN 55391
Phillip
Job Details: 11/03/2021
The washer has a small pin leak from the tub. The bottom of the tub is leaking. The washer also makes a lot of noise. The customer will just replace it. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KUDR24SEWH1
Near Apple Valley, MN 55124
Delton
Job Details: 11/03/2021
Customer says starts to leak in middle of cycle under middle of door. Found that there is a lot of suds and i did not add any soap (see picture) i suggested if they are on very soft water that they need to use less soap and the pods are premeasured and could be too much. I cleaned out inside dishwasher of excess suds and suggested to use powder soap and add small amount and see if leaking stops. It is not leaking when there is no suds. Dishwasher itself is working good
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSV7244AQO
Near Eagan, MN 55121
Delton
Job Details: 11/03/2021
"Washer lid switch is broken. Replaced lid switch and dog agits, tested and washer now agitates, drains and spins. Washer is working good.; used 1 80040 (DOGS) from stock"
We serviced a
GE DRYER- GAS
Model GTDX180ED0WW
Near Plymouth, MN 55446
Nate
Job Details: 11/03/2021
Timer knob and timer shaft broken. Replaced both. Works great now.
We serviced a
DACOR WALL OVEN- ELECT
Model ECS130SCH
Near Golden Valley, MN 55422
Seth
Job Details: 11/03/2021
Burned up wiring/bake relay to the bake element. I remove the bar the customer wants to try again. Dana please reach out to whoever rebuilt this board see if theyll do any warranty for the customer please call and let her know what you find out if she will need to just pay labor or for another rebuild and what total cost will be.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Loretto, MN 55357
Matt
Job Details: 11/03/2021
"Customer complaint is, WILL NOT DRAIN AT END OF CYCLE. Inspected and tested. Found the air gap on the counter was plugged. Removed debris and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Albertville, MN 55301
Matt
Job Details: 11/03/2021
"Customer complaint is, NOT COOLING 60 DEGREES, FREEZER SEEMS GOOD. Inspected and tested. Found the evaporator fan motor has failed. Quoted customer to install new motor. Customer approved repair. Installed new evaporator fan motor and tested. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE FREEZER
Model FFU14F5HWN
Near Minneapolis, MN 55430
Seth
Job Details: 11/03/2021
Not cooling. No frost on Evap fans and compressor were all running. Failed sealed system.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Minneapolis, MN 55428
Seth
Job Details: 11/03/2021
Dishwasher leaks from the front left corner. Upon arrival and inspection I found the unit has been improperly installed. The screws were driven directly through the tub assembly. The door was damaged from the improper hardware used to mount dishwasher. The outer tub assembly is bowed and causing the leak. To repair this unit we would need an inner door and a tub assembly. Please call Into authorizations; saved tckt
We serviced a
GE REFRIGERATOR
Model PFE27KSDCSS
Near Plymouth, MN 55446
Seth
Job Details: 11/03/2021
I cleared a blockage in the drain baffle and defrosted the FF drain. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model DDE9500MALAD
Near Wayzata, MN 55391
Phillip
Job Details: 11/03/2021
"The dryer does not run. I found the duct high limit fuse bad and the belt is bad. Quoted the customer for the belt , fuse and labor. She will let us know if she wants it fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3054TSA
Near Saint Michael, MN 55376
Matt
Job Details: 11/02/2021
"Customer complaint is, OVEN AND BROIL NOT WORKING, STOVETOP WORKS FINE. Inspected and tested. Found the bake ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Bloomington, MN 55437
Delton
Job Details: 11/02/2021
Found that there is only %5 frost pattern. It is sealed system leak.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGF3081KFP
Near Rogers, MN 55374
Phillip
Job Details: 11/02/2021
The oven would reach the demo temp but not hold the temp. I found the bake ignitor was weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.525822
Near Albertville, MN 55301
Matt
Job Details: 11/02/2021
"Customer complaint is, ICE MAKER IS NOT WORKING. Inspected and found the refrigerator is not even hooked up to a water supply line.The oven would reach the demo temp but not hold the temp. I found the bake ignitor was weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9950WS
Near Dayton, MN 55327
Matt
Job Details: 11/02/2021
"Customer complaint is, NO FLAME IN OVEN. Inspected and tested. Found the bake ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Minneapolis, MN 55412
Nate
Job Details: 11/02/2021
"Not heating. Found a broken heater element. Replaced it, vacuumed out all the lint, greased the bearing, runs quiet now and heats great. Airflow outside is only 14 mph. Told customers daughter they will want to clean vent or else it could potentially trip a fuse. Runs great now. ; used 1 5300622032 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Phillip
Job Details: 11/02/2021
"Customer said that the dishwasher has a burn smell after the cycle. He said a part was replaced a couple weeks ago and one part had been burnt from resting on the heating element. F9-e4,f2-e1 these were the stored error codes. I ran a diagnostic cycle and the heater was drawing 6.5 amps. No issues found. I advised the customer to run the dishwasher on a Tough cycle with all the heat settings on and see if that helps to get rid of the smell faster. I also advised to clean with vinegar."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Saint Michael, MN 55376
Seth
Job Details: 11/02/2021
"Not heating and makes a bad noise. Failed magnetron. I quoted magnetron, diode and capacitor. I offered oem and generic parts she was in a meeting she will call after she thinks about it if she wants it fixed."
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details: 11/02/2021
"Dishwasher is draining great. I ran it a few times and it drained great each time. Told customer that it would be much better if they leave some food, sauce, etc. on their dishes when they run the dishwasher. Also recommended using finish quantum pods. Customer showed me how there was some water in the filter and I explained it is supposed to be there. I also reset the dishwasher so that it does not give the E 24 error anymore. Everything runs great."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Minneapolis, MN 55417
Nate
Job Details: 11/02/2021
"Not draining. Found a totally plugged filter. Cleaned out, drains awesome now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM1
Near Maple Grove, MN 55369
Seth
Job Details: 11/02/2021
"Not drying, washing, or dissolving detergent. Failed pump was found, I replaced it. I tested the dishwasher by completing a service diagnostic test it worked as designed.; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSJ2SS
Near Minneapolis, MN 55446
Phillip
Job Details: 11/02/2021
I replaced the drain pump assembly and remounted the dishwasher upon the customers request. Everything is working good now and its not leaking.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD603I
Near Minneapolis, MN 55416
Phillip
Job Details: 11/02/2021
The lower drawer cover was in the down position so the drawer would not go in all the way. I put the lower dishwasher into diagnostics so I could raise the lower lid cover. Now the drawer closes good and its working good.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Minneapolis, MN 55447
Seth
Job Details: 11/02/2021
Stacked washer not completing cycles. Failed drain pump was found and replaced. I tested quick wash and drain and spin if completed cycles as designed.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Minneapolis, MN 55426
Phillip
Job Details: 11/02/2021
The dishwasher was dead. I found the dishwasher is plugged into a GFI outlet under the sink. I reset the GFI and ran a test. There were no saved error codes. The heater came on and drew 8 amps. I removed the power cord cover and the wire connections look good. The dishwasher finished the test cycle without tripping the GFI outlet. I advised the customer that if it continues to happen have either the GFI replaced or replaced with a none GFI outlet.
We serviced a
LG WASHER TOP LOAD
Model WT4870CW
Near Saint Michael, MN 55376
Seth
Job Details: 11/02/2021
Washer makes a crazy noise all the time when its plugged in. Upon arrival and inspection I found the relay on the control board was stuck and was running drain pump constantly. I reset it and it still ran constantly. I just smacked the relay on the control board and it stopped. I quoted replacement of the main control board. The customer will call if they want to move forward with Repair
We serviced a
MAYTAG DRYER- GAS
Model MGDB750YW2
Near Burnsville, MN 55337
Delton
Job Details: 11/02/2021
"Found that idler wheel was worn out causing loud squeaking. Also other rollers were worn out. Replaced with dryer kit. Replaced all rollers and idler wheel, tested and dryer is running quiet and working good.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7672269
Near Burnsville, MN 55337
Delton
Job Details: 11/02/2021
"Found that thermal fuse is open. Replaced thermal fuse and cycling thermostat. Tested and dryer is heating and working good.; used 1 WP3387134 (THERMOSTAT), and 1 WP3392519 (THERMAL FUSE) from stock"