We serviced a
KENMORE WASHER FRONT LOA
Model 41740412703
Near Minneapolis, MN 55418
Nate
Job Details: 11/16/2021
Not running. Found a bad spider/ tub assembly. Customer will be buying a new washer. This front loader is almost 11 years old.
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Eagan, MN 55121
Delton
Job Details: 11/16/2021
Found that the dishwasher door strike is not lining up with door latch and wont advance dishwasher. I leveled dishwasher and added a wedge but explained that the top of dishwasher need to be pushing against counter top and if what i did doesnt hold customer would need to add wood to countertop tp push against the door strike to line with the door latch on door. Mechanically the dishwasher is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Eagan, MN 55123
Delton
Job Details: 11/16/2021
"Replaced ice maker kit and door seal. Ice maker cycles and fills. Found that due to ice room freezing up it cracked the ice bin (see picture) Dana, will need to get autho and ship customer new ice bin for self install.; saved tckt"
We serviced a
MAYTAG DRYER- GAS
Model MGDX655DW0
Near Big Lake, MN 55309
Matt
Job Details: 11/16/2021
"Customer complaint is, TAKES 3 HOURS TO DRY. Inspected and tested. Found the vent on the back of the dryer was the white flexible plastic material and it was crushed. Pulled out dryer and tested it and its still cycling into the 260F. Disconnected vent and dryer is now cycling between 200F and 110F consistently. Air flow on back of dryer is 34mph. I cant check the outside because it vents out the roof. The problem is with the venting. Advised customer to not use dryer until they replace the plastic vent and have vent cleaned."
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234AW1
Near Chaska, MN 55318
Phillip
Job Details: 11/16/2021
The customer said the washer would make a banging noise in the rinse and spin cycle. We ran the washer empty and with towels. We ran a whole 10 minute cycle. We could not duplicate the noise. The gear case is leaking oil. We the customer customer a quote for replacing the gear case and parts .
We serviced a
LG WASHER FRONT LOA
Model WM8000HVA
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/16/2021
The washer will not drain. The propeller on the drain pump is stripped. We drained the water and replaced the drain pump motor. We tested the washer and drain pump. Its working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minnetonka, MN 55345
Phillip
Job Details: 11/16/2021
The dishwasher was not draining. We found a chip from a bowl stuck in the hose. We removed the chip. The dishwasher is draining good now.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGES3045KFA
Near Wayzata, MN 55391
Phillip
Job Details: 11/16/2021
The oven bulb was burnt out and the light cover was broken. We replaced the light bulb and cover . We tested the oven temp at 350. The oven heats well and fans work good.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Osseo, MN 55311
Phillip
Job Details: 11/16/2021
When we arrived the customer said that the freezer section is now warm and not freezing we removed the fezzes evaporator cover and found the evaporator had just some moisture on it. We put into test mode to cool the freezer evaporator and waited for it to run the whole test and cool the evaporator. The freezer evaporator never got a full frost pattern. It has a sealed system issue. We advised the customer that its not covered and to call GE.
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW3430WS01
Near Champlin, MN 55316
Phillip
Job Details: 11/16/2021
We found that the previous company that was out had pulled the sensor wires out of the sensor connector. We replaced the oven sensor and repaired the broken wires. We tested all the elements and fans. Everything is working good. We ran the oven at 350 and watched it cycle on and off. The oven held the 350 just fine.
We serviced a
BOSCH DISHWASHER
Model SPV68U53UC/45
Near Minneapolis, MN 55417
Nate
Job Details: 11/16/2021
"Replaced bad drain pump and circulation pump. Was going to bypass air trap but drain line doesnt have a big enough connector for garbage disposal. Cleaned out air trap, ran it, fills, circulates and drains great now."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Minneapolis, MN 55419
Nate
Job Details: 11/16/2021
Washer leaking. Found a tear in the black rubber drain line. Cut off the section that was leaking. No leaks now.
We serviced a
GE WALL OVEN- ELECT
Model PT916SM3SS
Near Minneapolis, MN 55424
Nate
Job Details: 11/16/2021
"Replaced control board. Fan and tstat tested good. Runs great now. Preheated to 350, no issues."
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, MN 55446
Seth
Job Details: 11/16/2021
Dryer does not tumble. Broken belt and very dirty on the inside. I cleaned the cavity and replaced the failed belt. I checked the exhaust and the vent seems good. I waited for four cycles to heat the temperatures looks good. The dryer is now fixed.; used 1 WPY312959 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Minneapolis, MN 55428
Seth
Job Details: 11/16/2021
Customer complains they have no ice and water does not dispense. Upon arrival and inspection I found this fridge very tight and its location. I tested through and found no water was flowing through the valve assembly. I quoted this assembly customer will reach out if they want to move forward. Note do not send me back here without two hours as this job is a beast and to do it properly you must remove both front doors and everything out of the bottom of the fridge.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG111SVQ0
Near Maple Grove, MN 55369
Seth
Job Details: 11/16/2021
Cooktop not igniting. Failed wiring harness switch and spark igniter. I replaced them both and tested the range is now fixed.; used 1 WB13X24741 (SPARK MODULE) from stock
We serviced a
GE RANGE- GAS
Model CGS985SET8SS
Near Buffalo, MN 55313
Seth
Job Details: 11/16/2021
Customer complains that the GFCI blows and takes out three outlets when they use the second small oven. Upon arrival and inspection I found the oven is not on a dedicated circuit and also is on a GFCI circuit. Sadly this machine is not designed to work in this case. I pulled machine out checked the wiring to make sure there was no grounding or burnt wires. I tested by using the microwave power circuit and it worked perfectly. No further repair as possible as the electrical supply condition is not appropriate.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOS51EC0AS02
Near Eagan, MN 55121
Delton
Job Details: 11/16/2021
"Found that the fuse is open and cut power to wall oven. Customer approved estimate. Replaced fuse, tested and oven turns on and is heating and working good.; used 1 WPW10545255 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9381SG/AA02
Near Albertville, MN 55301
Matt
Job Details: 11/11/2021
"Customer complaint is, NO COOL - FREEZER NOT FREEZING - LEFT SIDE IS WORKING, BUT RIGHT SIDE IS NOT. Inspected and tested. This is the Samsung flex refrigerator that has three different zones. Temperature in the FF compartment was 37F and was set at 34F. Freezer compartment was only 17F and was set at 0F and the ice maker was on but not connected to water, which according to the tech sheet would mean the freezer compartment should be set at-14F until the ice bucket is full and then change back to the set temperature. Flex zone was only 29F and was set on freezer setting. All the zones are warmer than there setting. The freezer and flex zone evaporator only had frost on the first foot of the evaporator at the same time. I put it in test mode and checked each zone and they would only frost over about the first 18inches. Its possible theres a issue with the 4 way valve not moving all the way to the correct position, but Either way its a sealed system issue. Sealed system has failed. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Otsego, MN 55362
Matt
Job Details: 11/11/2021
"Customer complaint is, LEAKING / FLOODING LEAKING SEEMS TO BE DUE TO DOOR GASKET OR SOMETHING. Inspected and tested. Started dishwasher on a heavy cycle and watched it for over 25 minutes and it never leaked. Door gasket looks good. Lower spray arm could look like its cracked and spraying out the bottom, but not positive. Recommend customer run it and if it leaks again to pay attention to whats loaded in the bottom rack and make sure theres not to many soap suds. Dishwasher seems to be operating normal for me."
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6213SR
Near Plymouth, MN 55442
Nate
Job Details: 11/11/2021
Door crooked on freezer. Tried adjusting it and tried washers but still crooked. Ordered new hinge. ; ordrd 1 DA97-17215A (Door hinge)
We serviced a
GE REFRIGERATOR
Model PFS22MIWBBB
Near Osseo, MN 55311
Seth
Job Details: 11/11/2021
I replaced the failed start run relay and overload on the compressor. The fridge began cooling instantly. It is now fixed.; pckd up 1 IC102 (Run relay)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Minneapolis, MN 55430
Seth
Job Details: 11/11/2021
"Fridge cabinet is bent. The seal would not train with heat, we could attempt a repair but with the body damage success in not likely. I spoke with the husband this time. I attached a quote for the seal but whatever we do it will be without any warranty and no redos. They will let us know if they want us to order the seal and attempt to get the freezer to seal."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGB2438PF1A
Near Maple Grove, MN 55369
Seth
Job Details: 11/11/2021
Leaking. Hole in the tub from warped heater assy. No repair possible.
We serviced a
LG WASHER FRONT LOA
Model WM3070HWA
Near Osseo, MN 55311
Seth
Job Details: 11/11/2021
After washer finish cycle it will not turn back on. Failed capacitor on the main PCB. I quoted replacement of PCB. The customer will reach out if they want to move forward. Order part number for return - EBR78263901. Quote is attached in photo
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207SSS04
Near Corcoran, MN 55340
Phillip
Job Details: 11/11/2021
The oven display was blank. I got 120 from L2 to ground but 0 from L1 to ground. I pulled the ovens out and found all the wire nuts in the conduit box had melted. I cut away the old wires and replaced each wire nut. The customer also mentioned that the upper oven take a long time to preheat. I found the broil element was bad. Ordering the broil element. ; ordrd 1 WP9760774 (Broil element)
We serviced a
KENMORE REFRIGERATOR
Model 79574023411
Near Maple Grove, MN 55311
Phillip
Job Details: 11/11/2021
The refrigerator is not cooling in both sections. This is a Kenmore but built by LG. The compressor is running but its running loud and is not working properly. It needs a new compressor. I advised the customer that the compressor is not covered. The compressor is still covered under the 10 year manufacturer warranty. I advised the customer to call Sears.
We serviced a
GE REFRIGERATOR
Model GYE22KSHHSS
Near Osseo, MN 55311
Phillip
Job Details: 11/11/2021
I ran the ice maker test and it passed every time. There was no error codes. The ice maker is on it just wont cycle on its own. Im ordering the ice maker and main board. ; ordrd 1 WR55X37006 (Control board) and 1 WR30X28731 (Ice maker)
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Ramsey, MN 55303
Phillip
Job Details: 11/11/2021
After running diagnostics I found that the lid latch is not sensing the lid being closed. I replaced the lid lock assembly with the new lid lock assembly kit. Now it senses the door is shut but it does not lock in. I did some more research and found that if you install the new lid lock kit you need to replace the new control board. Gave the customer a quote and he denied repair. I remove the lid lock assembly.
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Monticello, MN 55362
Matt
Job Details: 11/11/2021
I put the extra charge for a second tech on the other ticket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Saint Michael, MN 55376
Phillip
Job Details: 11/11/2021
The icemaker does not operate. I found all of the icemaker wires were broken at the bottom of the door. I warned the customer that the repair we do is a good repair but the wires could break again. After the repair the icemaker does cycle in test mode advise the customer to wait and it should start making ice.
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FLCE7522AW0
Near Minneapolis, MN 55407
Nate
Job Details: 11/11/2021
Not running. Replaced bad lid lock. Works great now.
We serviced a
LG STACKED WASHER
Model WM8000HWA
Near Monticello, MN 55362
Matt
Job Details: 11/11/2021
"Customer complaint is, LE ERROR CODE. Inspected and tested. Found the hall sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Big Lake, MN 55309
Matt
Job Details: 11/11/2021
"Customer complaint is, NOT CLEANING WELL AND HAS ELECT. BURN SMELL AND NOT DRAINING. Inspected and tested. Its not draining. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is draining great now. There was a lot of debris in the lower spray arm. I cleaned out spray arm and ran dishwasher through service diagnostics mode and everything was working great. Dishwasher is now fixed."
We serviced a
MAYTAG STACKED DRYER
Model MLG2000AWW
Near Elk River, MN 55330
Matt
Job Details: 11/11/2021
"Customer complaint is, NOT HEATING. Inspected and tested. Found the gas valve coils have failed. Installed new coils and tested. Dryer is heating great and cycling between 230F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1WW
Near Otsego, MN 55301
Matt
Job Details: 11/11/2021
"Customer complaint is, HAS ISSUES SPINNING AND BURNING SMELL AND WON'T SPIN WATER OUT EOC. Inspected and found the capacitor is melted. Needs a new capacitor. Part on order. ; ordrd 1 WH12X10462 (Capacitor)"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW238C71IS8
Near Edina, MN 55424
Nate
Job Details: 11/11/2021
"Water not draining, it then pools down and causes ice build up. Found a blocked up drain line. Cleaned and steamed it out. Also found ice and rust on back of fridge. Told customer what was going on with broken down inner lining."
We serviced a
KENMORE DISHWASHER
Model 665.13759K601
Near Minneapolis, MN 55419
Nate
Job Details: 11/11/2021
"Dishwasher leaking. Found a hole in drain line. Replaced line, no leaks now.; used 1 8269144A (DRAIN HOSE EXTENSION) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50M7450AW/A4
Near Eden Prairie, MN 55344
Delton
Job Details: 11/11/2021
Getting long fill error. Found that cold water valve was almost shut off and was coming in to washer at a trickle. I turned on water and washer now fills fast. Washer paused and took along time because of it would take long time to fill washer depending on amount of clothes with just trickling. Tested and all functions are working good.
We serviced a
AMANA DRYER- GAS
Model NED7200TW
Near Minneapolis, MN 55416
Nate
Job Details: 11/11/2021
"Not heating. Found a bad heater. Replaced, heats great now. Vacuumed out and oiled rollers."
We serviced a
KENMORE WASHER TOP LOAD
Model 11082980120
Near Minneapolis, MN 55416
Nate
Job Details: 11/11/2021
"Has leaked water four times. I ran it through a full cycle on a large load cycle, full of towels and blankets. Nothing leaking. No evidence of leaks. Customer will take a video when or if it happens again."
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ADEE9RGS175TW01
Near Plymouth, MN 55446
Nate
Job Details: 11/11/2021
"Stops and gives a shorted thermistor error. Replaced thermistor, ran it for 22 minutes. Runs great."
We serviced a
WESTINGHOUSE DRYER- ELECTRIC
Model WED75HEFW1
Near Plymouth, MN 55446
Nate
Job Details: 11/11/2021
"Not tumbling. Found a broken belt. Everything else good. Replaced the belt, vacuumed dryer, oiled support rollers, used vent tape to secure the vent better, runs great now.; used 1 661570 () from stock"
We serviced a
GE REFRIGERATOR
Model PFS22SIBSS
Near Eden Prairie, MN 55344
Delton
Job Details: 11/11/2021
"Refrigerator was cooling as Im here. Found that freezer basket was not inserted in door correctly and causing door not to close easily. Adjusted basket and door now closes easily. ALso water line was brittle and cracked and was leaking. Replaced water line and connection, tested and no leaks. Refrigerator dispenses and ice maker cycles and fills. Refrigerator is working good."
We serviced a
LG DRYER- ELECTRIC
Model DLGX3701W
Near Minneapolis, MN 55424
Delton
Job Details: 11/11/2021
Customer says taking 2 cycles to dry clothes and some clothes will have small rips/holes in them. I tested temperature inside dryer and was getting up to 270 degrees. I disconnected dryer vent and cycles heat normally. Explained that vent is clogged and not venting out correctly and that the heat could be getting too hot on back wall vents causing small burns/holes in the clothes since i did not find any burrs that could be catching the clothes.
We serviced a
GE MICROWAVE
Model PEB7226SF1SS
Near Minneapolis, MN 55424
Delton
Job Details: 11/11/2021
Customer said that microwave was sparking inside after 5-10 seconds. As Im here i cannot replicate that issue. Boiled several cups of water and found no issues. I suspect maybe something like piece of tinfoil was maybe stuck on cup that caused sparking if problem continues she will all back.Customer signed up for appliance protection plan.
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Eden Prairie, MN 55347
Delton
Job Details: 11/11/2021
"Found that the dishwasher will fill, drain fill, drain then error out. The flow sensor/float assembly part is bad and machine doesnt know how much water is in dishwasher. Also door seal is bad and leaks. "
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR399LXGT2
Near Burnsville, MN 55306
Delton
Job Details: 11/11/2021
"Found that the broil element is find, not getting power to element. Found that the relay (pictured) contacts were sparking. I cleaned the contacts, tested and broil now is working and heating.If problem continues the control board would need to be replaced (part# 6610170 NLA)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WEE730H0DW0
Near Rogers, MN 55374
Matt
Job Details: 11/10/2021
"Customer complaint is, NOT HEATING TO SET TEMP. Inspected and tested. Found the bake element is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Elk River, MN 55330
Phillip
Job Details: 11/10/2021
When the dishwasher starts to spray water leaks out the door. I found the lower spray arm is split and water is shooting out the center of it. The customer is going to replace the bottom spray arm.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME517STT0
Near Elk River, MN 55330
Phillip
Job Details: 11/10/2021
"The drum would not spin when the dryer runs. The belt was broken. I replaced the belt. Its working good now. ; used 1 137292700 (BELT) from stock, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Minneapolis, MN 55426
Nate
Job Details: 11/10/2021
"Icemaker not making ice. Replaced broken bin, Icemaker, used sealant, replaced drain, adjusted water line, and replaced door gasket."
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4107331
Near Elk River, MN 55330
Phillip
Job Details: 11/10/2021
The whole washer is completely dead. Im getting 120 V to the main board the red light on the main board is out. The main control board needs to be replaced. Ordering the main board.; ordrd 1 EBR78499602 (Main control)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, MN 55305
Nate
Job Details: 11/10/2021
Installed new main control. Oven heats great and is much brighter now on the display.
We serviced a
FRIGIDAIRE FREEZER
Model UPRIGHT FREEZER
Near Saint Michael, MN 55376
Phillip
Job Details: 11/10/2021
The freezer compressor is running but its not building up a good frost pattern. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM04
Near Minneapolis, MN 55431
Delton
Job Details: 11/10/2021
Found that evaporator is partially defrosting. Top half is ice block. Defrost thermistor is shutting off heater too early. Ordering part and rescheduling.; ordrd 1 WPW10383615 (Defrost thermistor)
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55123
Delton
Job Details: 11/10/2021
Not draining. Found that there was pumpkin seed stuck in drain line. Tested and dishwasher now drains and is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Chanhassen, MN 55317
Phillip
Job Details: 11/10/2021
"There is frost coming out the fresh food evap cover. They will need the evaporator cover, thermistor, drain kit and heater. They also want a quote to get the ice maker update kit replaced.. ; states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Minneapolis, MN 55424
Nate
Job Details: 11/10/2021
"Dishwasher dead. Had a smoked control board and wire harness. Put new terminals on wires, installed new board, but was still dead. Circuit coming to dishwasher is dead. I plugged dishwasher into another outlet with my cord and it runs great.; pckd up 1 W11035586 (Control board)"
We serviced a
KENMORE WASHER FRONT LOA
Model 110.2125211
Near Minneapolis, MN 55426
Phillip
Job Details: 11/10/2021
The main drive pulley nut was loose so the pulley has fallen down and was rubbing on the belt guard. I pushed the pulley back up and put loch tite on the threads. I made sure the nut was tight. Ran the washer on all cycles. Tested good.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9606AYW
Near Maple Plain, MN 55359
Seth
Job Details: 11/10/2021
Failed belt was replaced. Dryer is now working as designed.; used 1 341241 (BELT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF0A
Near Maple Grove, MN 55369
Seth
Job Details: 11/10/2021
I20 error and not draining. Upon arrival and inspection I found the siphon brake had a blockage. I cleared it and tested with a rinse cycle. The dishwasher ran as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Minneapolis, MN 55424
Nate
Job Details: 11/10/2021
Not dispensing water. Replaced the bad filter head assembly. Works great now.
We serviced a
AMANA RANGE- ELECTRIC
Model AER6303MFS2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/10/2021
The burners are cycling on and off. The electric burners will cycle on and off to maintain the desired set temp. Everything is working as it should.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEB
Near Rogers, MN 55374
Matt
Job Details: 11/10/2021
"Customer complaint is, NOT MAKING ICE AND FREEZING FOOD IN BACK OF FRIDGE AND IT'S SET AT 45. Customer said it only freezes when the refrigerator is really full. Inspected and tested. Damper assembly is working great in test mode. I think the problem is just with the way the refrigerator is loaded. Found the ice maker had failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED55IIW2
Near Otsego, MN 55330
Matt
Job Details: 11/10/2021
"Customer complaint is, NOT STARING AGAIN. Inspected and found the control panel flashes and then turns off. Needs a new control panel. Installed new control panel and tested. Dryer is working great. Dryer is now fixed."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.4254231
Near Elk River, MN 55330
Matt
Job Details: 11/10/2021
"Customer complaint is, FR BURNER NOT WORKING. Inspected and tested. Found the FR burner switch has failed. Installed new switch and tested. Burner is working great. Range is now fixed."
We serviced a
ELECTROLUX RANGE- ELECTRIC
Model EW30ES65GSG
Near Eagan, MN 55122
Delton
Job Details: 11/10/2021
"Customer says range will randomly beep at any intermittent times and will happen even when range is not in use. Customer will then need to shut off breaker and wait for 15 minutes and then will work for maybe 10 minutes or couple of days.Error is not happening when im here, all functions are working good. ; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW1
Near Apple Valley, MN 55124
Delton
Job Details: 11/10/2021
"Replaced gas valve assembly, tested and dryer is heating and working and working good. Tested for leaks with bubbles and did not find any leaks. Dryer is working good."
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FLCE7522AW0
Near Minneapolis, MN 55407
Nate
Job Details: 11/10/2021
"Not running. Has a bad lid lock. Ordered, coming back tomorrow to install.; ordrd 1 137353300 (Lid lock)"
We serviced a
MAYTAG MICROWAVE
Model MMV5165BAS
Near Eden Prairie, MN 55347
Delton
Job Details: 11/10/2021
"Found that plug was partially plugged in. I fully plugged into outlet microwave powered on, tested and microwave is heating. I tested 3 cups of water and boiled each time. Microwave is working good as Im here."
We serviced a
KENMORE DRYER- GAS
Model 40299032010
Near Minneapolis, MN 55405
Nate
Job Details: 11/10/2021
"Not tumbling. Broken pully and belt. Replaced and vacuumed out lint and dog fur. Runs great now.; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MGDB850WQ0
Near Big Lake, MN 55309
Matt
Job Details: 11/10/2021
"Customer complaint is, WAS GETTING HOT BUT NOT DRYING CLOTHES CHECKED VENTS & DUCT WORK ALL CLEAR. Inspected and tested. Found the blower wheel pulley has fallen off. Its not damaged so I quoted customer to reinstall and vacuum out inside of dryer. Customer approved work. Reinstalled blower wheel pulley and vacuumed out inside of dryer. Tested and its heating great and cycling between 230F and 115F. Dryer is now fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Big Lake, MN 55309
Matt
Job Details: 11/10/2021
"Customer complaint is, DOOR MSG ERROR. Inspected and tested. Found the interlock door switches have failed. Quoted customer to install new switches. Customer approved repairs. Installed new interlock switches and tested. Microwave is now fixed. ; pckd up 1 W11252187 (Interlock) and 1 W11252186 (Interlock)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Chaska, MN 55318
Phillip
Job Details: 11/10/2021
The washer is not draining. I found the drain basket was clogged with stuff and a mask. I cleaned it all out and ran the washer. It works good and drains.
We serviced a
KENMORE RANGE- GAS
Model 79031073100
Near Saint Michael, MN 55376
Seth
Job Details: 11/10/2021
"Triple crown burner not simmering, and bake option not keeping temp or lighting well. I replaced the failed ignitor and tested the bake option it worked perfectly. They will get back with us if they want to tackle the surface burner. Quote and pricing attached.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG RANGE- GAS
Model LRG3081ST
Near Saint Michael, MN 55376
Seth
Job Details: 11/10/2021
Not heating consistently and long pre heat times. Failed ignitor was replaced. I tested the range it is now fixed. Please call and collect payment customer was away from home.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Minneapolis, MN 55409
Delton
Job Details: 11/10/2021
"Found that the dishwasher had bunch of broken glass that was jamming the drain pump. Cleaned out broken glass, tested and dishwasher drains and is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW2
Near Burnsville, MN 55337
Delton
Job Details: 11/10/2021
"Replaced lid lock, tested and now locks every time and starts cycle. Balanced washer, and informed customer how to use clean cycle to rid of smell. Washer is working good."
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS3B
Near Minneapolis, MN 55401
Nate
Job Details: 11/08/2021
"Dishwasher stops prematurely and sometimes randomly keeps running. Doesnt always drain. Ran it through test mode for a half hour and all the components work well, no error codes. Based off of what it is doing and the technician guide I quoted customer for new controls."
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Minneapolis, MN 55428
Nate
Job Details: 11/08/2021
"Needs a new water valve, and the compressor has failed. Evaporator has a big ice ball in upper corner. Not cooling in unit. No frost on evaporator. Needs a new compressor and water valve."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS
Near Becker, MN 55308
Phillip
Job Details: 11/08/2021
After testing we found the main board is not sending out the 5 volts dc to the inverter. Quoted for parts and labor. Customer will call us back if she wants it fixed. DA41-00620D main board
We serviced a
BOSCH MICROWAVE
Model HMC80152UC/04
Near Minneapolis, MN 55418
Nate
Job Details: 11/08/2021
Not heating. Found a bad micro switch holder. 4 dollar part. Customer is buying it and installing it himself. Jumped the door switch and it heated great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55426
Nate
Job Details: 11/08/2021
Door not closing. Had to adjust hinge. Also adjusted how it was installed. Works great now.
We serviced a
KENMORE DRYER- GAS
Model 11073952102
Near Elk River, MN 55330
Phillip
Job Details: 11/08/2021
The dryer is not heating. After running for a while we found the gas coils are failing. We replaced the gas coils and hooked the dryer back up. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FWX833AS1
Near Eagan, MN 55121
Delton
Job Details: 11/08/2021
Found that transmission is leaking oil which got onto pulley and belt causing belt to slip and motor burning the belt. I informed customer the due to transmission leaking oil i can clean it up and replace belt and might buy some time but wouldnt fix it for long term. Customer wants to running for now and will give him time to get another washer. Ordering part and rescheduling.; ordrd 1 134511600 (Belt)
We serviced a
BOSCH DISHWASHER
Model SHE43P06UC/59
Near Minneapolis, MN 55417
Nate
Job Details: 11/08/2021
Door coming apart. Put new screws in the door. Works great now.
We serviced a
GE RANGE- GAS
Model PGS908SEP3SS
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/08/2021
The bake ignitor was not working. I found the bake ignitor was bad. I replaced the bake ignitor. The oven is heating up good. ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details: 11/08/2021
Keeps running. Replaced the bad start switch today. Only runs when you have it on a cycle. Works great now.
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.933319
Near Chaska, MN 55318
Phillip
Job Details: 11/08/2021
"We found the front left burner and burner Receptacle had shorted. This had nothing to do with my repair. I replaced the front left burner and receptacle. Tested good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392061 (COIL BURNER KIT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW6620HC2
Near Maple Grove, MN 55369
Seth
Job Details: 11/08/2021
Customer complained that the front load washer leaks. Upon rival and inspection I found the unit again with polluted with dog hair keeping the door from ceiling on the bottom. See pictures for details. This is a cleanliness and cleaning issue of general maintenance and upkeep of the washer. As previously stated this washer is the wrong washer for this application and they will continue to have these type of problems because of how its being used.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF1
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/08/2021
When you press the dispenser paddle the dispenser continues to dispense. Its the same issue as before. Im ordering the dispenser module. Part is under warranty. .; ordrd 1 242074223 (Module)
We serviced a
KENMORE REFRIGERATOR
Model 79575283401
Near Long Lake, MN 55356
Phillip
Job Details: 11/08/2021
The ice maker was not working and water had been leaking inside. Found black residue in the ice mold and cubes stuck. We replaced the ice maker and cycled. All tested good.
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Osseo, MN 55369
Seth
Job Details: 11/08/2021
Not starting light flashes. Failed control board was found. I replaced failed control Board and tested. The dishwasher is now fixed.
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS5
Near Minneapolis, MN 55408
Delton
Job Details: 11/08/2021
"Fixed leak reason last time. And this time replaced water valve, tested and washer fills fully and has enough water to clean efficiently. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Rogers, MN 55374
Seth
Job Details: 11/08/2021
"Icemaker frozen up and compressor gets very loud intermittently. Upon arrival and inspection I found a Samsung French door Fridge that has a manufacturing defect with the icemaker assembly. The ice maker issue is not covered by Lowes, its a manufacturing defect. The compressor is a very loud per the customers description. I was unable to duplicate the error but its obvious when compressor is running at higher speeds and pressure is high the unit could get very loud. The Fridge needs a compressor to fix the noise complaint.; saved tckt"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Rogers, MN 55374
Seth
Job Details: 11/08/2021
"Washer fills up with water all the time it drips.Stored errors. FOE4 - water temp error, f3e2 - water temp, F0E3, overload, F8E3 overflowing. Upon arrival inspection I found the machine was dripping and leaking water. It needs a valve assembly. Part number is W11172234..; saved tckt , states that autho needed"
We serviced a
AMANA DRYER- ELECTRIC
Model ALE230RAW
Near Elk River, MN 55330
Matt
Job Details: 11/05/2021
"Customer complaint is, TUMBLES OK, NO HEAT. Inspected and tested. Found the heat selection knob was on no heat. Turned it to heat and its heating great, but cycling too hot. I disconnected the vent on the back of the dryer and Im getting 30 mph air flow and with vent disconnected its cycling between 215F and 125F. Outside vent goes out the roof so I cant check it. The problem is with the vent. Advised customer to have vent cleaned before they use the dryer."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model JB64MP1BS
Near Apple Valley, MN 55124
Delton
Job Details: 11/05/2021
Found that terminal was burnt off on the burner. Was able put new therminal and secure wire. Burner is heating.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model GLEB27S7CBA
Near Minneapolis, MN 55427
Nate
Job Details: 11/05/2021
"Has bad relays on bake and broil. Phil can you please order the relays, I emailed you pictures. Set appointment to return once we have an estimated date to receive the relays.; saved tckt , states that autho needed"