We serviced a
WHIRLPOOL REFRIGERATOR
Model ET16JKXDW02
Near Chanhassen, MN 55317
Phil
Job Details: 07/08/2021
The handle on the fridge is broken off. ordered new one. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs571cidb02
Near Big Lake, MN 55309
Phil
Job Details: 07/08/2021
No ice at all. The icemaker tray is stuck upside down. Ordered a new icemaker. (by FW)
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7648PQ1
Near Monticello, MN 55362
Matt
Job Details: 07/08/2021
"Customer complaint is, NOT DRYING- DRYED TOWELS AND THE NEXT LOAD IT DIDNT DRY. Inspected and tested. Found the thermal fuse had failed. Air flow on outside of house is 22mph and the back of the dryer is 36mph. Installed new fuse and tested. Heat is cycling between 110F and 210F consistently. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Maple Grove, MN 55369
Phil
Job Details: 07/08/2021
"7/8/21 16:06: PW rspndd 7/8 THU, The plastic going acorss the top of the door is falling off and the wheels on the lowe rack are broken. Ordered new touchpad and rack wheels."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2409LS0A
Near Minneapolis, MN 55410
Phil
Job Details: 07/08/2021
The door will not latch. Ordered new latch mechanism. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Eden Prairie, MN 55344
Phil
Job Details: 07/08/2021
The fridge pops the GFI about a second after it is plugged in. They plugged it into an extension cord and it pops other GFI's as well. (by FW)
We serviced a
GE DRYER- ELECTRIC
Model GFDN110ED0WW
Near Chanhassen, MN 55317
Phil
Job Details: 07/08/2021
The dryer clicks and looks like it is drying but the motor does not turn on. The drum is really hard to turn manually. It needs a belt for sure. Part number is WE12M29 and we stock it. (by FW)
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH8700AWW
Near Plymouth, MN 55446
Seth
Job Details: 07/08/2021
"Spin cycle is loud. 1/8 play in the rear main bearing. "
We serviced a
GE WASHER TOP LOAD
Model EWA5600G2WW
Near Minneapolis, MN 55427
Nate
Job Details: 07/08/2021
"Hose had a leak. Replaced hose but it isnt long enough. Need an extension. Ordered WH49X301 and will come back Wednesday to install. Customer will pay approximately 126.80 since AHS wont cover an alteration. Tested hose I installed and no leaks. If extension doesnt work with GE factory hose, customer not charged for extension. ; ordrd 1 WH49X301 (Extension hose)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHS2665KF2
Near Medina, MN 55340
Phil
Job Details: 07/08/2021
The icemaker is not making any ice. Water dispenser on the door works. This takes the icemaker we stock - 5303918277 (by FW)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW5640XW2
Near Otsego, MN 55374
Phillip
Job Details: 07/08/2021
There was a error of f7-e1 speed sensor fault in the control memory. I tested the washer and found the shifter needed to be replaced. I replaced the part and it tested good on all cycles when I was done. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Burnsville, MN 55337
Delton
Job Details: 07/08/2021
"Replaced ice maker and ice bucket, tested and ice maker cycles and fills. Working good."
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG627UTT0
Near Champlin, MN 55316
Phillip
Job Details: 07/08/2021
I verified there was nothing stuck in the blower. I turned the dryer on and it sounded good. I checked the air flow outside and it was good.
We serviced a
AMANA REFRIGERATOR
Model BC21VW/P135004WW
Near Edina, MN 55436
Delton
Job Details: 07/08/2021
Will get cold then thaw to almost room temperature and then will become cold again for couple of days then thaw. Based on that and what appears to be bad defrost timer. Ordering cold control and defrost timer.; ordrd 1 R0131577 (Defrost timer) and 1 W10752646 (Cold control)
We serviced a
WHIRLPOOL DISHWASHER
Model IUD8500BXD
Near Minneapolis, MN 55404
Nate
Job Details: 07/08/2021
Water leaking from diverter. Replaced the bad seal. No leaks now.; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Plymouth, MN 55447
Seth
Job Details: 07/08/2021
Dishwasher not pumping water. Upon rival and inspection I found both the filter and pre-filter were 100% blocked. Remove the filters and ran and the pump did pump but had very poor pressure.
We serviced a
GE DISHWASHER
Model GLDT696D00SS
Near Minneapolis, MN 55442
Seth
Job Details: 07/08/2021
Customer complains the dishwasher has no power and when it did it washed poorly. Upon arrival and inspection I found the dishwasher had been unplugged from its power source. I restored power and tested and found the hard water was very hard. We tested and found their water softeners failed. I advise the customer she will need to use a citric acid base cleaner to get the unit back cleaned up and a premium style soap to see better results.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 07/08/2021
I replaced the soap dispenser and control panel. I ran a quick wash and it was all working good. The soap dispenser did open.
We serviced a
JENN-AIR RANGE- GAS
Model JGS8850CD502
Near Edina, MN 55439
Delton
Job Details: 07/08/2021
"As Im here the gas was turned off and outlet was unplugged. Turned on gas and plugged it in, tested cooktop and no sparking. Found that all the burner heads were unscrewed/stripped out and front left dual burner was missing gas holder/orifices. I showed customer and they said there was a random bag of parts which had some of the parts needed but not all. Someone had taken it apart and not put it back together with parts missing. Would need all orifices and burner heads.Burner heads:W10203534W10203527 (2 of these)215559Orifices:Wp7527p004-60Wp7527p002-60 (2 of these)74009553; saved tckt"
We serviced a
GE REFRIGERATOR
Model GDSS0KCXERSS
Near Minneapolis, MN 55442
Seth
Job Details: 07/08/2021
Customers complaint with the fridge is that theres a water discharge from the freezer and the lower tray is full of water and ice. Upon arrival and inspection I found the defrost drain was plugged. When I removed the drain hose I found a heavy buildup that was moldy. Ive cleared the back up and defrosted the freezer completely. I tested the drain and it drained water perfectly. The fridge is now fixed. Note I added a few extra screws and some hardware was missing.
We serviced a
MAYTAG RANGE- GAS
Model MGR6775BDS
Near Maple Grove, MN 55311
Seth
Job Details: 07/08/2021
"No heat in the top oven. No L1 to the ignitor, failed control board. Part is on order.; ordrd 1 WPW10166969 (PCB)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7648PT0
Near Big Lake, MN 55309
Matt
Job Details: 07/08/2021
"Customer complaint is, strong burning scent like Rubber. Inspected and tested. Air flow on outside of house was only 15mph. The bulkhead was 50 percent plugged. Found the thermal cutoff has failed. Installed new thermal cutoff kit and tested. Airflow on back of dryer is 36mph and heat is cycling between 220F and 120F with vent disconnected. Connected vent and heat is now cycling at about the same. After cleaning out the bulkhead, I now have 22mph on outside of house. It looks like it got to hot in there because of the bulkhead. Dryer is now fixed. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEU/XAA
Near Big Lake, MN 55309
Matt
Job Details: 07/08/2021
"Customer complaint is, POWER BUTTON COMES ON AND CAN HEAR CLICK WHEN YOU SELECT START, BUT NOTHING HAPPENS. Inspected and tested. Found the belt was broken because the idler pulley was seized up. Needs a new belt and idler pulley. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9460PL4
Near Minneapolis, MN 55416
Nate
Job Details: 07/08/2021
"Bearing is separating from outer tub. Also, detergent dispenser is broken. Holding off on ordering new dispenser until warranty company weighs in on how theyd like to proceed with this washer. .; O-emld tckt"
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9280901
Near Minneapolis, MN 55443
Phillip
Job Details: 07/08/2021
I found the L2 relay solder had come off. I cleaned the back of the board and added more solder to the relay. Its working good now.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.626021
Near Eden Prairie, MN 55347
Delton
Job Details: 07/08/2021
"Found that the belt is broken, also the idler wheel worn out. Replaced idler wheel and belt. Cleaned out inside dryer of lint build up, tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Burnsville, MN 55337
Delton
Job Details: 07/08/2021
"Replaced drain pump, tested and washer is draining and working good."
We serviced a
GE REFRIGERATOR
Model PFS22MISBBB
Near Burnsville, MN 55306
Delton
Job Details: 07/08/2021
"Replaced condenser fan motor, tested and is running and cooling. Refrigerator is working good."
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Elk River, MN 55330
Matt
Job Details: 07/08/2021
"Customer complaint is, LEAKING UNDERNEATH. Inspected and found the drain hose had fallen out of the drain on the wall. Put hose back in and reattached. Tested washer and did not see any leaks. Looks like that was the only problem. Washer is now working great."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700SW0
Near Minneapolis, MN 55408
Nate
Job Details: 07/08/2021
"Washer does not typically fill with water because the water selector control is broken. The knob and shaft clip that attached to it also need to be replaced. I ordered all three parts and will come back to install them another day. I was able to test the washer, putting it into a fill, and then a drain and spin and everything works great other than what I ordered.; ordrd 1 W10337781 (Water control) and 1 WP8536939 (Knob Clip) and 1 WPW10034380 (Control knob)"
We serviced a
MAGIC CHEF RANGE- GAS
Model 31JN
Near Minneapolis, MN 55406
Nate
Job Details: 07/08/2021
"Customer (landlord) replaced ignitor but now it automatically comes on without turning it on. I remounted it on the burner tube and made sure it was connected to the right place, but it still automatically comes on. Also, when ignitor is on, gas does not release. Bad gas valve. Cooktop burners do not come on. There is an electrical failure/short. ."
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Otsego, MN 55330
Matt
Job Details: 07/08/2021
"Customer complaint is, NOT COMING ON- WHEN PUTS ANY SIZE WASH LOAD IT DOESNT HAVE STRENGTH & SMELLS BURNT. Inspected and tested. Found the transmission is seized up. Needs a new transmission. . Part number WH38X10002. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMX25964ST/01
Near Minneapolis, MN 55422
Nate
Job Details: 07/08/2021
The issue of ice cubes freezing together is not an issue anymore. Now the only issue was that roughly 50% of the time the ice cubes were not able to be dispensed by the auger. Noticed that the ice cubes were on the larger size so adjusted the setting on the icemaker to make smaller cubes which should make a big difference. Temperature in the freezer is 2?.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFS2
Near Minneapolis, MN 55444
Phillip
Job Details: 07/08/2021
The hinges are bent. I advised the customer there is a chance that the frame is bent to but wont know until I replace the hinges. 5304513274; ordrd 1 5304513274 (Door hinges)
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE510S0AS0
Near Minneapolis, MN 55429
Phillip
Job Details: 07/08/2021
I replaced both switches and the drawer glides. The cooktop is better and the drawer slides in and out better.
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Rogers, MN 55374
Phillip
Job Details: 07/08/2021
The washer would not agitate or spin. When it would try it just made a loud noise and would try to move back and forth. I removed the rotor and stator . I found some rust on the rotor and the hall sensor was bad. Between 2 and 5 I had 0 ohms and should have had 10 ohms. I cleaned up the rotor and stator and replaced the hall sensor. Tested on all cycles and its good now. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBS27CH2CC
Near Saint Michael, MN 55376
Matt
Job Details: 07/08/2021
"Customer complaint is, LIGHT SAYS OVEN IS ON ALL THE TIME AND IT'S NOT ON. ALL OTHER THINGS WORK. Inspected and found the thermostat knob is broken on the back side, so its not turning it off all the way. Needs a new knob. Part number WB03K10170. ; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.728521
Near Albertville, MN 55301
Matt
Job Details: 07/08/2021
"Customer complaint is, NOT DRYING AGAIN. Inspected and tested dryer. Found the coils are failing later in the cycle. Installed new coils and tested. Dryer heat is cycling between 230F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDR252RBB1
Near Minneapolis, MN 55412
Nate
Job Details: 07/08/2021
"Dishwasher runs really loud, circulating motor is rusty and spraying water when it runs. Needs a new motor.. Please submit to AHS.; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Waconia, MN 55387
Paul
Job Details: 07/08/2021
"Complaint was unit not cooling, Has a bad compressor, Customer has a Best Buy warranty he will call them. Not a redo"
We serviced a
KENMORE COOKTOP- ELE
Model 91142679890
Near Chaska, MN 55318
Paul
Job Details: 07/08/2021
"Complaint was unit RF Dual burner staying cherry red hot all the time when in use. Dana we need a new burner switch. customer. ; O-emld tckt , states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT7800CW
Near Eden Prairie, MN 55347
Paul
Job Details: 07/08/2021
"Complaint was a gray water smell. Not covered, explained cleaning to them."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model n/a
Near Eden Prairie, MN 55344
Paul
Job Details: 07/08/2021
"Complaint was unit not draining. Needs new start cap, Motor smells but i think will clear up. Julie will replace cap herself And if they decide to do the motor they will call us."
We serviced a
GE DRYER- GAS
Model DBVH520GJ2WW
Near Eden Prairie, MN 55346
Paul
Job Details: 07/08/2021
Complaint was unit shuts down after 10 minutes. Needs a new main board. Ordered part. ; ordrd 1 WE4M489 (Power board.)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE308DAYW
Near Chanhassen, MN 55317
Paul
Job Details: 07/08/2021
"Complaint was unit not turning with heavy loads and, making noise. ; used 1 WP37001042 (ROLLERS), 1 WP2200376 (MOTOR), 1 WP37001287 (IDLER), 2 WP37001298 (GLIDE), and 1 WP40111201 (BELT) from stock, ordrd 1 56000 (Blower)"
We serviced a
LG REFRIGERATOR
Model LFC25776ST/00
Near Minnetrista, MN 55375
Paul
Job Details: 07/08/2021
Unit has a bad compressor.Please submit RH
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVB00
Near Annandale, MN 55302
Seth
Job Details: 07/08/2021
"Not cooling, failed cold control thermostat found. . Part is on order; ordrd 1 WP2315562 (Thermostat)"
We serviced a
KENMORE DRYER- GAS
Model 40299032012
Near Minneapolis, MN 55427
Nate
Job Details: 07/08/2021
"Dryer having issues jumping down in time. Found a detached vent inside the dryer. Reattached that and scooped lint out. Needs new idler pully and control board though. Sensors are not broken, but board can not read the sensors in test mode. Control also immediately puts dryer into cool down stage when the dryer first begins a cycle."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSN2000PW2
Near Shorewood, MN 55331
Phil
Job Details: 07/07/2021
"The machine is dead. It will not fill, wash or spin. The unit is plugged into the same outlet as the dryer and the dryer works. I would suspect a timer. (by FW)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9400SU0
Near Big Lake, MN 55309
Phil
Job Details: 07/07/2021
"The dryer will act like it is going to start, relay clicks and then nothiing happens. I am pretty sure it needs a new belt. Part number is 661570V (by FW)"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FER6???
Near Burnsville, MN 55337
Phil
Job Details: 07/07/2021
"The drum will not rotate at all and it was making a grinding noise. We carry the motor, blower and a tune up kit for this model. (by FW)"
We serviced a
GE REFRIGERATOR
Model GSH22JSCBSS
Near Champlin, MN 55316
Phil
Job Details: 07/07/2021
The water dispenser is not dispensing any water. the dispenser is frozen. This takes the kit - WR49X10173
We serviced a
MAYTAG REFRIGERATOR
Model MISSING
Near Hopkins, MN 55305
Phil
Job Details: 07/07/2021
This is a stand alone icemaker. The ice bin is full of water and not dropping any ice. (by FW)
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 07/07/2021
Replaced warranty parts and tested issue fixed.
We serviced a
KENMORE RANGE- GAS
Model 79046133300
Near Eden Prairie, MN 55347
Paul
Job Details: 07/07/2021
"Complaint was unit getting a f3 error Temp sensor was good, its a control board issue. ."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456DEQ
Near Apple Valley, MN 55124
Phil
Job Details: 07/07/2021
The fridge will not dispense any ice. The plastic part that holds the auger motor is busted to pieces and needs to be replaced. (by FW)
We serviced a
LG WASHER TOP LOAD
Model wm2455hw
Near Minneapolis, MN 55442
Phil
Job Details: 07/07/2021
The washer is noisier than normal and has a good shake. There was an audiblt clicking noise as it ramped up from medium speed to high speed. needs new rear bearings. (by FW)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45M5500AW/A5
Near Eden Prairie, MN 55347
Paul
Job Details: 07/07/2021
"Complaint was unit very loud, Unit has a bad spider and rear bearing and door boot ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eagan, MN 55123
Delton
Job Details: 07/07/2021
Freezer is cold but refrigerator is warm. Found that evaporator fan motor is bad and not spinning very fast and making grinding sounds. Ordering fan motor and rescheduling.Last time inverter board for compressor is bad and this is another issue.; ordrd 1 Wr60x29099 (Evap fan motor)
We serviced a
GE REFRIGERATOR
Model GBSC0HBXCRWW
Near Saint Michael, MN 55376
Phillip
Job Details: 07/07/2021
The customer had it unplugged and the evap cover off when I arrived. I found the defrost drain was plugged with dust and dirt. I cleared the drain tube. I put the cover back on . I plugged it back in and its working.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.24623
Near Burnsville, MN 55337
Delton
Job Details: 07/07/2021
"Found that dog agits were worn out and not fully agitating. Replaced dog agits, tested and washer now fully agitates and is working good.; used 1 80040 (DOGS) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ0
Near Minneapolis, MN 55407
Nate
Job Details: 07/07/2021
"Washer gives OL error code, and doesnt drain. Replaced a broken drain pump and installed a new Cabrio bearing kit. Put it in test mode and it drains and spins awesome. Told customer to refrain from using washer for 24 hours so glue can set. !; used 1 W10536347 (CABRIO DRAIN PUMP), and 1 W10435302 (CABRIO BEARING KIT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW1
Near Burnsville, MN 55337
Delton
Job Details: 07/07/2021
"Replaced transmission, clutch, motor coupler, dog agits, lid switch. Tested and washer agitates and is working good.; used 1 80040 (DOGS), 1 3949247V (LID SWITCH), and 1 285753A (DD COUPLER) from stock"
We serviced a
AMANA DRYER- GAS
Model NDG7800AWW
Near Burnsville, MN 55337
Delton
Job Details: 07/07/2021
"Found the motor shaft broke. Also needs idler wheel, belt, blower wheel, rollers. Ordering parts and rescheduling.; ordrd 1 56000 (Blower wheel) and 2 Wp37001042 (Rollers)s and 1 Wpy54414 (Roller) and 1 Wp2200376 (Motor) and 1 Wp40111201 (Belt)"
We serviced a
MAYTAG WASHER T
Model n/a
Near Burnsville, MN 55306
Delton
Job Details: 07/07/2021
"Customer says they can hear water still inside washer when they move tub. Also they say washer stinks. As Im here it has a musty smell. I explained that the water sloshing sound is from the tub ring that there is water inside for balance purpose and is normal. I ran diagnostics and no errors. I ran load of towels and it fills, agitates, drains and spins. Washer is working good.I recommended less soap and to use the clean washer cycle frequently and that will removed any gunk, excess soap build up that fuse bad smells. Washer itself is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/07/2021
Found that the start capacitor is bad again. Im appears that motor must be bad causing capacitor is bad again. Ordering motor and capacitor and rescheduling.; ordrd 1 Wp661600 (Motor)
We serviced a
GE RANGE- DUAL FUEL
Model C2S9805EM1SS
Near Apple Valley, MN 55124
Delton
Job Details: 07/07/2021
"Found that burner knobs are cracked and not turning gas valve to initiate flame. Are knobs covered? Without replacing knobs cooktop wont ignite. Long knob stems and cant even access gas valve without knob. All 5 burners knobs are cracked.Knob part# wb03k10265 would need 5 ordered.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDS5040STI
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, SQUEALS DURING WASH AND ERROR CODE NE DURING LAST PART OF CYCLE-TOP RACK IS RUSTY. Inspected and found the diverter motor has failed and the circulation motor is really squealing. Needs a new sump assembly. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EB19MKXSN01
Near Minneapolis, MN 55428
Phillip
Job Details: 07/07/2021
Both sections not cooling well. I pulled it out and fan the condenser fan not running. I wen to Sundberg and got a new fan. I put the new fan motor in and its working good. I cleaned the condenser. When the compressor kicked on a made a noise but then went away. I told the customer its normal for its age. ; pckd up 1 833697 (Fan motor)
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Saint Paul, MN 55124
Delton
Job Details: 07/07/2021
Found that drain pump housing is cracked and when washer drains it leaks. Ordering new drain pump assembly and rescheduling.; ordrd 1 Aha75673401 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS 0
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, NOT DRAINING. Inspected and tested dishwasher. Dishwasher is draining really slowly. I unhooked the hose from underneath the sink and drained it into my bucket. It almost drained it all the way. This dishwasher hose has like three sections of drain hose attached to it and goes down into the basement and back up to the sink and the last one is black rubber hose. I disconnected the black hose in the basement and drained it into my bucket. It drained all the way in under 30 seconds. Dishwasher is operating normal for me. The problem is with the long drain hose. Advised customer to reroute and shorten up the drain hose and get rid of the black rubber hose."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, ICE MAKER STILL NOT WORKING. Inspected and tested icemaker. Icemaker cycled and filled with water. Everything test good on this icemaker. Im going to call the customer tomorrow and see if its working and then make a plan from there. Probably going to order a new main board if its still not working. . ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHEXML00
Near Elk River, MN 55330
Matt
Job Details: 07/07/2021
"Customer complaint is, CUSTOMER SAID THE FILL TUBE FOR THE ICEMAKER IS FROZEN. ORDERED NEW VALVE. Inspected and found the valve has failed. Installed new valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FPMO3077TF
Near Elk River, MN 55330
Matt
Job Details: 07/07/2021
"Customer complaint is, NO POWER UNLESS OPEN DOOR THEN FLASHES 12:00 FOR A MIN & SHUT OFF- LOOKS FRIED. Inspected and found the magnetron thermostat is fried. Installed new thermostat and tested. Microwave is now fixed."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450914
Near Minneapolis, MN 55443
Phillip
Job Details: 07/07/2021
When the washer drains the water has a bad smell. I removed the drain filter and found it full of stuff and a sock. I cleaned the filter and ran some cleaner through the washer. Now when it drains the smell is better. I advised the customer to run empty and then with a washer cleaner.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55369
Phillip
Job Details: 07/07/2021
I replaced the door latch first. Its working good. I ran the washer through a test mode and it passed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS66EJSB0
Near Maple Grove, MN 55369
Phillip
Job Details: 07/07/2021
When the customer replaced the water valve the yellow dispenser tube got damaged. I cut off the bad piece and put the line back in. Its good now no leaks.
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Rogers, MN 55374
Phillip
Job Details: 07/07/2021
The fresh food fan is not running well. Moisture is leaking down from the rear panel and causing the metal panel on the evap cover to rust. The drains are clear. It just needs the fresh food evaporator cover. .Cover WR13X10885Its .
We serviced a
GE RANGE- ELECTRIC
Model JS966B0D1BB
Near Chaska, MN 55318
Paul
Job Details: 07/07/2021
Complaint was unit stuck locked. Needs lock assembly and inner door is damaged from people pulling on the door.. WB14T10008 lock. WB55T10090 inner door NLA ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 07/07/2021
"Icemaker was on, every four hours it calls for water and vibrates the valve. Turned off icemaker. Wont make the sound anymore."
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Chaska, MN 55318
Paul
Job Details: 07/07/2021
Unit has a bad rear bearing.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Albertville, MN 55301
Matt
Job Details: 07/07/2021
"Customer complaint is, NOT COMING ON. Inspected and tested. Found the fuse on the filter has failed. Needs a new fuse and all three micro switches and holder. Installed new switch holder, all three door switches and fuse. Tested microwave and its working great. Microwave is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4289HARS/XAA
Near Otsego, MN 55362
Phillip
Job Details: 07/07/2021
The ice maker was pulled out and the water turned off. I put the ice maker back and the customer turned the water back on. I cycled the ice maker and it filled with water. Its not leaking. I advised the customer that if it leaks again to turn the water off but leave the ice maker so I can see if iced up. The water filter housing was frozen so water was not coming out. I tried to thaw the filter housing and it did start to dispense water but all untilIt completely thaws out.
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Monticello, MN 55362
Phillip
Job Details: 07/07/2021
The complaint was that the dishwasher would run for a few minutes then shut off. I found that it was not draining. I removed the drain pump and found glass stuck in the pump. I removed the glass and cleared the drain hose. The drain hose has another hose added to it.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.777416
Near Minneapolis, MN 55407
Nate
Job Details: 07/07/2021
"No heat. Gas dryer. Ran it for 20 minutes and it heats to 215 with vent off. Heats to 160 with vent on. 24 mph airflow behind dryer. Zero airflow coming outside though. Airflow issue. Took apart dryer. Cleaned a ton of lint out. Cleaned and oiled shafts for rollers. Replaced coils and a bad belt. Runs great now. ; used 1 5303931775 (COIL KIT), and 1 WP8547157 (CABRIO BELT) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model MISSING
Near Minneapolis, MN 55417
Nate
Job Details: 07/07/2021
"Not heating well. Found a bad ignitor. Replaced, heated to 350 in less than 10 minutes. Front right burner not always igniting well. Cleaned debris off it, and cleaned out hole , ignites great. Everything runs great now. Nice family. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6810231
Near Minneapolis, MN 55431
Nate
Job Details: 07/07/2021
"Dryer not drying clothes and smells like burning. Found a ton of lint in dryer. Cleaned it all out. Blower wheel housing has a bad bearing. It was locked up. I was able to eventually get it moving again. Sounds really rough. Part W10256512 is . Also needs a belt, which I will order WP8544742 if we can find the blower wheel housing. And a wheel too WP8544737.Temps before cleaning lint out were 140. Now it runs at 185. Mph behind dryer is 24. Outside is NA because siding was installed over vent. Showed customer and explained that they will need to get that vent opened up to the outside.; O-emld tckt"
We serviced a
GE WASHER TOP LOAD
Model WBSE3120B1WW
Near Bloomington, MN 55437
Nate
Job Details: 07/07/2021
"Washer seized up. The transmission is all rusty, rusty water all over inside cabinet. Stripped gears in the transmission."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FLCG7522AW
Near Edina, MN 55439
Nate
Job Details: 07/07/2021
Customer complained that it smells like gas when he runs his dryer. Upon inspection I found that the general contractor did not install a vent for the dryer. Told customer he will need to get a vent installed that vents to the outside.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.41262.610
Near Eden Prairie, MN 55346
Nate
Job Details: 07/07/2021
"Every time I run the washer, the anti flood hoses lock up and wont allow water into the washer. Then an error code for no fill. After trying a few times and the hoses locking up each time, I replaced the hoses with better hoses and ran it through a full express wash. Runs great now.; used 1 HOSE-WASHERHOSES (48372 6' STAINLESS HOSES) from stock"
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Minneapolis, MN 55426
Nate
Job Details: 07/07/2021
"Oven not pre heating. Bad ignitor. Replaced, ignites and heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FHB2899PF8A
Near Maple Grove, MN 55311
Seth
Job Details: 07/07/2021
Customer complains that both the icemaker in the freezer and in the fresh food section or not making ice. Upon arrival and inspection I found the icemakers were both turned off. I checked temperatures and found temperatures in the freezer cavity range between 9?F and 18?F. In the fresh food section icemaker cavity I found temperatures range between 16?F and 25?F. The lower icemaker in the freezer section cycled and began to make ice while I was on site. Unit temperatures are too high for ice maker to harvest ice in the fresh food section. Temperature settings were at 0 and 34. This fridge is having a sealed system issue. No rust ball was present yet but discoloration had begun. ; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD75HEFW0
Near Plymouth, MN 55446
Seth
Job Details: 07/07/2021
"Customer complains the dryer is not heating. On arrival and inspection I found the following error codes stored in the control board. F4E3- restricted air flow, F2E1 - stuck button. Customer recently cleaned his dryer duct I took unit apart and cleaned and found the high limit thermal on the air duct was blown. I replaced it and tested. The unit cycled great just below 200?F. The dryer is now fixed.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE REFRIGERATOR
Model n/a
Near Chanhassen, MN 55317
Seth
Job Details: 07/07/2021
Not freezing. Bad frost pattern on cooling at 30%. Failed sealed system. Customer will replace the fridge.
We serviced a
GE DRYER- GAS
Model DCVH680GJ2WW
Near Eden Prairie, MN 55346
Seth
Job Details: 07/07/2021
Customer complains the dryer is not drying well takes multiple cycles to dry. Upon arrival and inspection I found the dryer had a failed bearing and glide system. The dryer duct was crushed and only 2 to 3 miles an hour was present outside. The dryer had heavy heavy lint buildup around and in the bulkhead area. The filter housing assembly was also packed. I quoted a bearing and glides and a thorough cleaning. Customer will reach back out to us if they want to move forward with this repair.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Eden Prairie, MN 55347
Seth
Job Details: 07/07/2021
Customers complaint with the fridge as the icemaker does not dispense ice consistently. Upon arrival and inspection I found the temperature in the ice room range between 25 to 31?F. The freezer section varied between 18?F and 11?F. The temperature in the fresh food section was in the high 40s. The refrigerator has a feeling sealed system. The ice is malformed in refreezing to itself causing it to not dispense. Please transfer that to an EPA certified refrigeration company.; saved tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FFCE2278LS
Near Minneapolis, MN 55441
Seth
Job Details: 07/07/2021
Customer complains the microwave goes through the motions but the turntable will not turn and it does not heat. Upon arrival and inspection I found a countertop microwave that had been installed in the place of the decor wall oven microwave. Its not mounted or held in place properly but it fits the whole physically. I replace the three microswitches and tested. The microwave is now working as designed. .; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock
We serviced a
GE REFRIGERATOR
Model GREAT28HMHEES
Near Rogers, MN 55374
Seth
Job Details: 07/07/2021
Customer complains of fresh food section is not cooling. Upon arrival at inspection I found the fresh food fan had failed. I replaced a fresh food fan and tested and the fan is now working perfectly. I notified the customer to give the unit 24 hours to get down to operating temperatures and adjust slowly from there until fridge reaches His preferred temperature.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.626021
Near Eden Prairie, MN 55347
Phil
Job Details: 07/06/2021
The motor comes on and sounds good. the drum does not tumble. The drum can rotate easily by hand. Needs a new belt. 314241 is the belt number. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GHWS3605F0MC
Near Otsego, MN 55362
Matt
Job Details: 07/06/2021
"Customer complaint is, LEAKING WATER FROM THE BLACK ROTOR IN THE BACK. Inspected washer and found the bearing has failed. The inner drum is hardly attached. Washer needs to be replaced."