We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 07/14/2021
The customer sent me the video of the noise from ice maker. I ordered the ice maker and replaced it today. I cycled the ice maker. It ran a test and filled with water.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F55QQSS
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2021
"Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor, ignites great and heats great. Nice family. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.788327
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Dryer not drying clothes and smells burning. Vacuumed out dryer. Oiled rollers. Temps in dryer were 200. Airflow behind dryer is 26. Outside is 24.5mph. Good air flow. Found a belt thats cracked and wearing down. Replaced belt, which could have been giving off burning smell. Also told customer that if there is an airflow restriction in the vent, that could cause the burning smell. I replaced coils in case those are failing, contributing to the clothes not drying. Told customer it has great heat and new coils so if clothes still dont dry and they still smell burning, there isnt anything on the dryer side to do, but they should get vents cleaned. .; used 1 661570V (BELT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Fresh food is room temperature, and freezer is 56 degrees. Evaporator is not frosting over, despite compressor running. Fans all running. Sealed system issue.. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DISHWASHER
Model MISSING
Near Chaska, MN 55318
Paul
Job Details: 07/14/2021
"Complaint was unit not cooking, Needs new magnetron, Unit is missing model and serial number. Dana unit cant be fixed missing data tag, . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER- GAS
Model NDG7800AWW
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2021
"Replaced listed parts, tested and dryer is tumbling, heating and workin good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/14/2021
"Found that the motor is bad and dishwasher just fills and drains but never washes. Needs new motor/sump assembly. Part is on back order. Motor/sump assembly part# wpw10605058; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Phil
Job Details: 07/13/2021
The display on the fridge is not working at all. The unit needs a new main board. (by FW)
We serviced a
MAYTAG FREEZER
Model MQU1556AEW
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
None of the lights in the unit work. We need to order the light board. (by FW)
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Edina, MN 55439
Phil
Job Details: 07/13/2021
"The fridge is comletely dead. No lights, no display. The outlet has power. Ordered a new main board. (by FW)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700SW0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Control for load size was stripped on the knob, and the pressure sensor was seized up. Replaced the control and knob. Ran it and it runs great now, control works perfectly."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elk River, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NOT CLEANING. Inspected and tested dishwasher through service diagnostic cycle. It filled, washed, drained and heater came on and everything sounded good. I got no errors at the end. I did find the filter was plugged pretty good in the sump. I cleaned out filter and ran dishwasher on a pro wash cycle and it was working great. Dishwasher is operating normal for me. I think the issue is the plugged filter. Advised customer to clean filter regularly and run a cleaner through it."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Motor totally seized up. Replaced motor, runs great now.; used 1 131560100 (MOTOR) from stock"
We serviced a
LG RANGE- DUAL FUEL
Model LRE30955ST
Near Minneapolis, MN 55404
Nate
Job Details: 07/13/2021
"On the range, aside from the trip charge/diagnostic fee, land lord would be looking at approximately $506. The front right cooktop burner is broken. The medium heat and high heat work. Its only the low heat (center) that the element is physically broken and doesnt work. Will order if he wants to do the repair. Texted him this info. MEE35326801."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA54M8750AV/A4
Near Brooklyn Park, MN 55444
Phillip
Job Details: 07/13/2021
"The washer is getting power but when I press the power button nothing happens, no beeping nothing. After a while the lock ligh come on but then goes off. I tried to unlock the control but that didnt work. Sears was out and tried to diagnose it. They sent out a new control panel assembly but will not come back to put it in. I put in to see if it worked but it did not. It needs the main control board DC92-01998A. Main board DC92-01998A; states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Minneapolis, MN 55444
Phillip
Job Details: 07/13/2021
The main board is failing and either needed to be repaired or replaced. I told the customer I could try the field repair . The customer declined the repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55430
Phillip
Job Details: 07/13/2021
"The customer said that it started leaking after the 3rd load after I left. They also said it does not leak every time. . I found the rinse aid cap laying in the bottom, I put it back in. I advised them on proper loading and soap usage. I also fixed the drain hose. I filled it 3 times and let it was the drained it out 3 times. It never leaked for me."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV209AEW/XAA
Near Maple Grove, MN 55369
Phillip
Job Details: 07/13/2021
I found the blue wire on the operating thermostat had come loose. I replaced the end connector and put the wire back on. I checked the rest and they were good. Its heating good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Dishwasher pops the GFCI in the last minute of operation. Upon arrival and inspection I found the dishwasher was plugged into a ground fault circuit. The dishwasher is not rated to be on such a circuit. At the very end of the cycle the unit has an in efficiency that causes the GFCI to blow. I spoke with the customer about the issue and he will address the circuit problem.
We serviced a
KENMORE STACKED WASHER
Model 110.8875279
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, LEAKING FROM INSIDE AND ONTO FLOOR. Inspected and tested washer. Disassembled and watched unit run through two fill, agitate and drain cycles. Never saw it leak. Customer had changed the fill hoses because they were leaking. Im assuming that was his only problem. Washer is operating normal for me."
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Maple Grove, MN 55311
Phillip
Job Details: 07/13/2021
Water is leaking from the water valve. I did not have the valve. Im ordering the valve. . ; ordrd 1 WD15X10014 (Water valve)
We serviced a
WHIRLPOOL STACKED DRYER
Model LTG6234DQ2
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, stopped working , customer noticed a burning smell. Inspected and tested. Found the inside of the dryer had a ton of lint in it and had caught on fire. Found the vent pipe had come loose on the inside and was putting a bunch of lint on the inside. I cleaned out the inside of dryer and reattached the vent. Tested dryer and its working great. Temperatures were cycling between 230F and 120F with vent disconnected and spiked up to 250F before I shut it off. The vent needs to be cleaned before they use the dryer. Dryer is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDZ600TW1
Near Monticello, MN 55362
Matt
Job Details: 07/13/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. . Customer approved repairs. Installed new heating element and tested. Dryer is now heating great. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
AMANA REFRIGERATOR
Model SBD21VPSE
Near Minneapolis, MN 55411
Nate
Job Details: 07/13/2021
"Not dispensing water or making ice. Copper water line was actually cut off. She had a plumber coming out who will install a new line. I did confirm that the valve humms when you press water dispenser, and I cycled Icemaker and it cycled perfect, so customer should be good to go after water is hooked up. ."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW1
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Bangs in spin. I ran unit empty and tested the spin and found no issues. I tripped the sensor and unit stopped and restarted as designed. No issues found. I recommend customer rebalance the load manually when this banging occurs.
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Albertville, MN 55301
Phillip
Job Details: 07/13/2021
The fridge is not defrosting and the fan is hitting the ice and is causing the fan to fail. Im ordering and replacing the fan and control board. ; ordrd 1 WR55X37006 (Control board) and 1 WR60X26866 (Fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Minneapolis, MN 55416
Seth
Job Details: 07/13/2021
Customers complaint was the refrigerator discharges water occasionally. Upon arrival and inspection I found the unit was affected by service bulletin about the duckbill getting plugged in the back. I remove the duckbill and cleaned it as well as cut a notch in it. I removed the evaporator cover and clean thoroughly. When cleaning the drain hose I found a whole host of buildup. I cleared it out and tested by pouring a 4 ounce glass of water down the drain. It drained perfectly.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED8500SR0
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customer complaints the dryer is squealing when the drum tumbles. Upon arrival inspection I found the idler pulley was heavily worn and making a noise. I replaced it with the new design her whirl pool and it quite it down immediately. The dryer is now fixed.; used 1 279640 (ROLLER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDXOS
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customers complaint with the fridge its not cooling. Customer also note the evaporator fan in the freezer is loud. Upon arrival and inspection I found very little frost pattern after 20 minutes of watching the evaporator. Sealed system issuet
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Wayzata, MN 55391
Seth
Job Details: 07/13/2021
Customers complaint with the dishwasher is the racks are rusting and tines are falling off of it. She also complains unit leaked one time and the UI intermittently will only allow one selection type. Upon arrival and inspection I found heavy sudding from contamination inside the dishwasher when I test ran it. Its obvious there is a button that sticks intermittently on the UI and it needs to be replaced. The racks indeed are rusty and tones have fallen off. . Parts needed are a black console you are assembly and upper and lower racks.; ordrng 1 WPW10021710 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET16JKXDW02
Near Chanhassen, MN 55317
Paul
Job Details: 07/13/2021
"Handle wasnt correct. To long and we need mounting caps. Please research parts to get correct handle and caps. ; saved tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model DBVH520GJ2WW
Near Eden Prairie, MN 55346
Paul
Job Details: 07/13/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Paul
Job Details: 07/13/2021
"No compressor functions at all, Installed inverter board and tested issue fixed. Compressor turns on now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW1
Near Excelsior, MN 55331
Paul
Job Details: 07/13/2021
"Installed parts and tested with Med load, issue fixed."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Victoria, MN 55386
Paul
Job Details: 07/13/2021
"Complaint was leak error, brother was house sitting wile owners were in hospital having baby, And this happened to him.Pulled unit out and tested for 30 minutes no leaks found But lots of suds, Told customer its a soap issue."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC0AS04
Near Minnetrista, MN 55375
Paul
Job Details: 07/13/2021
Installed parts and tested issue fixed.
We serviced a
KENMORE DISHWASHER
Model n/a
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
Customer approved estimate. Replaced upper rack adjuster kit. Tested and rack now slides in and out and no longer falls down. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC200XW3
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
"Breaker was off for dryer. Turned on breaker and dryer motor tumbles but no heat. Tested electrical at outlet and at terminal and is missing 120v for heater element.Needs to be transferred to electrician.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0ES1
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
Replaced control board and oven temperature sensor. Tested and oven preheats and reaches correct temperature.
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Minneapolis, MN 55438
Delton
Job Details: 07/13/2021
"Found that the evaporator drain was clogged and not draining and then would freeze over and then back up and leak onto bottom of freezer. There is a new drain kit part to fix this problem. Replaced with new kit, tested and refrigerator now drains and no longer leaks.; used 1 W10619951 (EVAP P TRAP) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Burnsville, MN 55306
Delton
Job Details: 07/13/2021
"Found that tub is stripped so motor will spin but tub will not. Cost of tub, hub, splutch.-."
We serviced a
KENMORE STACKED DRYER
Model 110.975716
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2021
"Making loud squealing sound. Found that idler wheel is worn out. Replaced idler wheel, tested and dryer is running quiet and working good.; used 1 279640 (ROLLER) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13093N410
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
"Dishwasher not drinking. Found that the drain pump not running, just humming. Found that there was broken glass inside drain pump. Removed debris and found the 1 fin was chipped/worn out from glass but now drains but is a bit noisy due to fin. .Drain pump part#"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF384GSA
Near Elk River, MN 55330
Phil
Job Details: 07/13/2021
The BR burner does not get hot. We stock the switch- part number is 316436000. Ordered a burner. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF7
Near Albertville, MN 55301
Matt
Job Details: 07/13/2021
"Customer complaint is, FREEZER NOT WKG- BOTTOM DRAWER- FORMS ICE LAYER ON BOTTOM- DRAWER GETS STUCK. Inspected and found the defrost drain was plugged. Quoted customer . to defrost freezer and clean out drain. Customer approved work. Defrosted evaporator drain pan and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."
We serviced a
MAYTAG RANGE- GAS
Model MGR6775BDS
Near Maple Grove, MN 55311
Seth
Job Details: 07/13/2021
"I replaced the failed control board and tested the range. There was no power on the inside of the cavity to the igniter so I traced the wires and found a failed wire connection. Repaired the wire connection, igniter would get hot but not draw enough amps to open the gas valve. I replaced the ignitor and Tested. The top oven is now working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Medina, MN 55340
Seth
Job Details: 07/13/2021
"Dispenser does not work, I took at look at dispenser and found it was mechanically working. The lever switch is good but unit does not dispense. The UI and control board for the dispenser is one unit. Jenn-Air Fridge Dispenser Display Panel w/ Board, Black 67001552 there are other electrical issues on this fridge interior FF lights and other little details the customer mentioned while I was onsite. . ; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79571323411
Near Minneapolis, MN 55442
Seth
Job Details: 07/13/2021
Customer complains the freezer is not freezing fridge seems OK. Upon arrival inspection I found a LG made Kenmore French door French. All the fans were running and compressor was too but it was not cooling. This unit has a manufactures defect I advise the customer to work with Sears and LG directly as this compressor has had an extended warranty and unit is under seven years old.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD95HEDW0
Near Minneapolis, MN 55410
Nate
Job Details: 07/13/2021
"Dryer squealing. Found a bad idler pully. Replaced, vacuumed and oiled dryer and rollers. Runs great now, very quiet. ; used 1 279640 (ROLLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU018DWTQ0
Near Minneapolis, MN 55410
Nate
Job Details: 07/13/2021
"Not filling with water. Bad inlet valve. Replaced, fills and circulating great now. Nice family."
We serviced a
WESTINGHOUSE REFRIGERATOR
Model MRT13CRBW2
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
The firgde door does not seal right and the bottom shefl and bottom bin are cracked. (by FW)
We serviced a
ROPER WASHER TOP LOAD
Model RAS8245EQ1
Near Minneapolis, MN 55426
Phil
Job Details: 07/13/2021
"7/13/21 15:50: PW rspndd 7/13 TUE, Washer will not spin at all. It sounds like something is in the drain pump. Part number is WP3363394 (by FW)"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGB6300PW0
Near Osseo, MN 55311
Phillip
Job Details: 07/13/2021
"The dryer were here for a while and the longer ran the gas coils were not open. I also found the rear rollers were falling apart and making a lot of noise. I installed the new gas coil and the dryer rebuild kit. It is working great now.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model ??
Near Eden Prairie, MN 55347
Phil
Job Details: 07/13/2021
The FR burner flame will go out when the burner is set to medium heat. It appears the burners needs to be disassembled and cleaned. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, ICE BUILD UP IN FREEZER BY A VENT AND THEN LEAKING AND DRAWER FOOD FREEZING ALSO. Inspected and found frost around the fan vent in the freezer. Disassembled freezer and the evaporator looks great. Ran refrigerator through service diagnostic mode and everything tested good. Im not sure why this frosted over, maybe the doors were not shut all the way. Otherwise refrigerator tested good. As I was leaving, customer did say they were having trouble with the door closing all the way. Door was closing and sealing great for me."
We serviced a
KENMORE REFRIGERATOR
Model 253.569436
Near Minneapolis, MN 55406
Phil
Job Details: 07/13/2021
The freezer is not cooling enough. The ice is melting and freezing togther. The bottom part of the evap isnice and clear but their is a large ice block on the upper part of the evap. (by FW)
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Phil
Job Details: 07/09/2021
The customer gets a batch of every ice evry few days. The temp in the freezer was at 2 degrees. ordered a new icemaker. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Minneapolis, MN 55422
Nate
Job Details: 07/09/2021
"Water has been leaking from the dishwasher into the basement. Found water has been leaking for a while now from the drain line, as well as the circulation pump motor. The seals have broken down on the motor allowing the water to come through. Quite a bit of damage to the wooden floors underneath the dishwasher and to the sheet rock behind it. I uninstalled the dishwasher and took off the parts that were bad so that the customer can have those When they submit to homeowners insurance for the damage. Quoted the customer for a new drain line and circulation pump but with it being pretty old they are going to buy a new one."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9400SU0
Near Monticello, MN 55362
Matt
Job Details: 07/09/2021
"Customer complaint is, QUIT DRYING BUT DOES TUMBLE. Inspected and tested. Found the thermal fuse had failed. Installed new fuse and tested. Dryer is now heating, but is getting to hot. Temperatures spiked really quickly over 250F when I tested it and I had to shut it off. Dryer is acting like the vent is bad. I cant check the vent on the outside because it comes out on the roof, but I could see the opening had a lot of lent in it. Dryer is now fixed. Advised customer to not use dryer until the vent has been looked at. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Victoria, MN 55386
Phil
Job Details: 07/09/2021
The unit is getting an AE error code. AE indicates there is water in the bottom of the unit. See email. (by FW)
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FWSB6600FS0
Near Becker, MN 55308
Matt
Job Details: 07/09/2021
"Customer complaint is, LEAKS & IS EXTREMLY LOUD. Inspected and found its leaking from the tub seal onto the transmission. Transmission sounds like a jet engine when spinning. Transmission has failed. Not covered by homesmart."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details: 07/09/2021
Found that fan blade itself is worn out. It is secure for awhile then it will get loose and make noise then fall off. Ordering fan blade and rescheduling.; ordrd 1 W11204896 (Evaporator fan blade)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Mound, MN 55364
Seth
Job Details: 07/09/2021
"I replaced the failed drain pump, bypassed the new blockage in the first of 3 sections of hoses. Unit now drains awesome. I replaced the broken dispenser and tested the dishwasher it is now fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSH
Near Big Lake, MN 55309
Matt
Job Details: 07/09/2021
"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."
We serviced a
GE STACKED WASHER
Model GFW450SSK0WW
Near Minneapolis, MN 55447
Seth
Job Details: 07/09/2021
E29 error is back as well as the rear bearing is loose there is 1/8in play in the spin drum. Tenant was not home and owner declined repairs he will replace the unit.
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1WW
Near Plymouth, MN 55446
Seth
Job Details: 07/09/2021
"Loud when running. Transmission is failing unit is very loud."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 07/09/2021
"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Installed new board and tested. Dishwasher ran for a half hour and was working great. Dishwasher is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Minneapolis, MN 55442
Seth
Job Details: 07/09/2021
Customers complaint is washers loud during spin and has been making a funny noise. Upon arrival inspection I found the spider is broken and has play in the spin drum. ; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB855DC3
Near Elk River, MN 55330
Matt
Job Details: 07/09/2021
"Customer complaint is, MOVES AROUND DURING SPIN CYCLE, OFF BALANCE. Inspected and found the washer had a off balance error and a overloaded error. Ran washer through service diagnostic cycle and everything worked great. I put a load of towels on and ran it through a rinse and spin and everything worked perfectly. It filled, agitated, drained and spun out great. Im pretty sure there was just to big of load, or it just had gotten off balance. Washer is operating normal for me."
We serviced a
WHIRLPOOL RANGE- GAS
Model SF362LXTT0
Near Elk River, MN 55330
Matt
Job Details: 07/09/2021
"Customer complaint is, CLICKS BUT WONT START- OVEN WONT LITE. Found that the oven was never switched over to natural gas. Quoted customer $80. to switch over. Customer approved repairs. I found the conversion cap for the natural gas side is broken off. I was able to adjust the orifice and now its working. I cant find the conversion cap separate from the valve. Part number WPW10293048."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3056KFF
Near Minneapolis, MN 55442
Nate
Job Details: 07/09/2021
"Right front burner not igniting great, and big flames. Made sure it ignites well. Cleaned burner with a wire brush too. Noticed that if burner head is not on correctly, it will make a big flame. Adjusted burner head and it ignites and burns great. In oven, broil doesnt work, and white debris falling from ceiling. Found a mouse nest on broil flame deflector plate. Mouse chewed through wire to ignitor, and insulation from oven fell on ignitor and melted onto it. Replaced ignitor, cleaned off pan, ignites great now, nice and clean. Nice family.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Minneapolis, MN 55446
Seth
Job Details: 07/09/2021
I replaced the board and circulation pump. Tested the dishwasher it is now fixed.
We serviced a
GE RANGE- GAS
Model CGS990SET4SS
Near Osseo, MN 55311
Seth
Job Details: 07/09/2021
I replaced the failed control board and tested. The lower oven still did not heat I inspected the lower oven burner and found the new ignitor had failed I replace it and tested. The diffuser plate had a burn spot in it that I hammered back flat. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Rogers, MN 55374
Seth
Job Details: 07/09/2021
I replaced the failed control board per the GE Techline. The dishwasher began running instantly. The dishwasher is now fixed.
We serviced a
AMANA REFRIGERATOR
Model SBD21VPSE
Near Minneapolis, MN 55411
Phil
Job Details: 07/09/2021
The fridge is not making any ice or dispensing any water. It appears the water is turned off to the unit or not hooked up at all. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elk River, MN 55330
Phil
Job Details: 07/09/2021
The dishes are wet at the end and the water does not get hot. The heater looked good. I suspect the board is bad but it is on BO. Part is W11305303 (by FW)
We serviced a
GE DISHWASHER
Model GDT530PSP4SS
Near Minneapolis, MN 55426
Nate
Job Details: 07/09/2021
"Dishwasher thinks door is open. Bad control board. Replaced it, runs great now."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVS-3
Near Hopkins, MN 55305
Nate
Job Details: 07/09/2021
Not heating. Microwave is drying 7 1/2 A and not heating. It has a bad magnetron. Ordered a new one .; ordrd 1 Wb27x10249nsbh (Magnetron)
We serviced a
WHIRLPOOL FREEZER
Model GAFZ21XXRK00
Near Albertville, MN 55301
Matt
Job Details: 07/09/2021
"Customer complaint is, NOT COLD ENOUGH- IN THE GARAGE- THINKS ITS AT 14 DEGREES RIGHT NOW. Inspected and found the evaporator had very little frost on it. Defrosted evaporator and watched it frost back over. After 20 minutes it was only frosted over about 35-40 percent. Sealed system has failed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFA
Near Mound, MN 55364
Paul
Job Details: 07/09/2021
Complaint was unit not cooling. Unit also has a sealed system leak.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSN2000PW2
Near Shorewood, MN 55331
Paul
Job Details: 07/09/2021
Unit needed a lid switch. ; used 1 WP8318084 (LID SWITCH) from stock
We serviced a
KENMORE DRYER- GAS
Model 79690272900
Near Chanhassen, MN 55317
Paul
Job Details: 07/09/2021
Complaint was unit smells. They are paining causing the issues. No machine failure.
We serviced a
KENMORE DRYER- GAS
Model LGR5634AW0
Near Chanhassen, MN 55317
Paul
Job Details: 07/09/2021
Installed igniter and broke flame sensor wile doing igniter So replaced flame sensor too; used 1 WP338906 (SENSOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF4
Near Chanhassen, MN 55317
Paul
Job Details: 07/09/2021
"Air returns are frosted over.. Last time out the door wasnt shutting, and freezer temps were the complaint."
We serviced a
GE REFRIGERATOR
Model PSC23SSNASS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/09/2021
Leaking Unit had a bad valve replaced and checked for leaks issue fixed. ; used 1 WR57X10032 (FRIDGE WATER VALVE) from stock
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model AEQ8700FS0
Near Eden Prairie, MN 55347
Paul
Job Details: 07/09/2021
"Complaint was unit taking long time to dry and saw orange In back of drum and thought it was fire. Last time out for burnt out element, NO HEAT today for different issue Vent needs cleaned and explained the orange glow is normal from the element. No failure found; O-emld tckt , states that autho needed"
We serviced a
ELECTROLUX WALL OVEN- ELECT
Model E30EW85ESS1
Near Minnetonka, MN 55345
Nate
Job Details: 07/09/2021
"Units upper cooling fan runs really loud. Makes horrible sound. Needs part 318073019.Touch pad is failing. Not all the buttons light up and some dont respond when attempting to use functions like bake. 318244811 .Bottom oven doors hinges are bent. Door opens more than 90 degrees. Doesnt seem to affect how it closes though so I do not think it needs hinges replaced at this point.
We serviced a
SAMSUNG RANGE- GAS
Model NX58K9850SG/AA
Near Minnetonka, MN 55345
Nate
Job Details: 07/09/2021
"The upper oven door opens, but lower oven door does not open (with upper) how it is supposed to. Its completely locked into place. Seized up. Appears that the hinges are locked up, but there is no way to get to the hinges without pulling door out a good 10. Explained to customer that if I do that, it will damage the Chasis, hinges, and inner door. Then customer wouldnt be able to use either oven. Did hard reset, lock works perfectly for upper door. Control board recognizes correctly when door is locked and unlocked. Not a control board (electrical) issue or lock issue."
We serviced a
TAPPAN RANGE- ELECTRIC
Model 30-4989-00-03
Near Minneapolis, MN 55408
Nate
Job Details: 07/09/2021
"Oven only gets to 100. Had a bad ignitor. Replaced, heats great now. Also front right burner didnt work. Found a non oem control knob that doesnt allow control to turn. When I took one of the oem knobs from another burner and put it on the front right control, it ignites great. Needs 5303303429 or 316029100. .; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNB00
Near Burnsville, MN 55337
Delton
Job Details: 07/09/2021
"Found that fridge door is not closing all the way, causing condensation and frost build up inside freezer and froze up evaporator drain. Defrost drain and replaced door cam. Tested and door now shuts and seals. No more air leak. Refrigerator is workin good.; used 1 R0181181 (CAM KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Eden Prairie, MN 55344
Delton
Job Details: 07/09/2021
"As Im here i checked evaporator, heater and compressor compartment and did not see any loose wires that would cause breaker to pop instantly. I plugged in fridge, and it stays on and compressor turns on and refrigerator is cooling. All functions are working. I cannot find any issues as Im here. If problem continues i would guess control board is bad. Is problem happens again order control board 5304498818"
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/09/2021
Found that the cooling fan is not running and will shut off range after 30 seconds if not running. Ordering part and rescheduling.; ordrd 1 Wb26x29468 (Cooling fan assembly)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FER6???
Near Burnsville, MN 55337
Delton
Job Details: 07/09/2021
"Model and serial# rubbed off. Replaced dryer repair kit and heating element. Tested and dryer now tumbles, heats. Dryer is working good.; used 1 5304457724 (REBUILD KIT), and 1 5300622032 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0ES1
Near Eagan, MN 55122
Delton
Job Details: 07/09/2021
Intermittently temperature is much hotter than what it is set for. Oven temperature sensor reads correctly appears that the control board is not reading it correctly. Ordering control board and oven temperature sensor. Rescheduling.; ordrd 1 W11122543 (Control board) and 1 Wpw10181986 (Oven temperature sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18CMXJW00
Near Saint Bonifacius, MN 55375
Paul
Job Details: 07/09/2021
Complaint was unit not making ice and leaking. Needs an icemaker and valve. ; ordrd 1 WP2315576 (Water valve) and 1 4317943 (Ice maker)
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eagan, MN 55123
Delton
Job Details: 07/08/2021
"Replaced FF evap fan motor, tested and fan is running and cooling. Refrigerator is workin good.; saved tckt , states that autho needed"
We serviced a
LG WASHER TOP LOAD
Model WT7300CW
Near Saint Michael, MN 55376
Phillip
Job Details: 07/08/2021
I started a cycle and as it was filling it would also drain. I found the hose had come loose from the mounting clip and slipped to far down the drain. I pulled the hose out put and zip tie around the hose and secured it to the fill hose. Now when it fills it stops and does not continue to fill and fill.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSB
Near Minnetonka, MN 55305
Nate
Job Details: 07/08/2021
"Unit for the most part has been running close to 60?. Checked the evaporator and it barely has any frost on it, except for where refrigerant first enters into the evaporator. Lots of frost built up in that location. Sealed system issue."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW92HEFC0
Near Medina, MN 55340
Seth
Job Details: 07/08/2021
Customers complaint with the washer as she put a load in it locked itself and would not unlock. Upon arrival and inspection I found a stored error for the door lock. I reset this error and ran unit through it self diagnostic testing. The washer completed the testing in the door lock behaved. We put in a fresh load of laundry and it started as designed. I quoted customer door lock in the off chance that it is working sporadically.