We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922683-09
Near Minneapolis, MN 55419
Nate
Job Details:
07/16/2024
"Over frosting and freezing up in freezer. Called tech support and we verified that the defrost works and compressor and fans work. Needs new sensor, and for that sensor to be relocated to upper right side. 3 inches from upper right. Can someone please call customer with quote and then schedule return visit? Parts 9590206 and 7439221. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Albertville, MN 55301
Matt
Job Details:
07/16/2024
SOCK STUCK IN BLOWER. Found a sock was rapped around the blower wheel. Removed sock and vacuumed out blower wheel and bulkhead. Reassembled and tested. Dryer is working great. Dryer is now fixed.
We serviced a
BEKO REFRIGERATOR
Model BFFD362488
Near Minneapolis, MN 55424
Nate
Job Details:
07/16/2024
"Has been buzzing loudly. Found all fans running, but compressor is scalding hot. Alcove its in doesnt give it enough room to breathe. Also, E8 error (icemaker isnt connected) and water drips from the water dispenser. Freezer is 13 degrees. 41 degrees in fresh food section. Please call customer back with quote for compressor replacement. Also, they are not fans of the fridge and with the alcove its going to continue to cause cooling issues/undue stress on compressor, they will most likely replace fridge. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV220AGW/XAA
Near Rice, MN 56367
Brandon
Job Details:
07/16/2024
Customer stated the unit was making noises. Disassembled and found the idler pulley starting to lock up. There was a rattle in one of the baffles. Quoted the customer repair, customer approved. Removed and replaced the idler assembly, vacuumed out the unit checked the drum rollers cleaned and lubed. Checked the belt, cleaned unit with a vacuum. Put back together, cycled and tested the noise is gone.
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Sartell, MN 56377
Brandon
Job Details:
07/16/2024
Customer states the unit just makes a buzzing sound and does not drain, tried to get the unit to drain and it will not drain, would not drain diagnostic mode. Vacuumed out the water, gave customer a price on a new pump, customer approved, installed cycled and tested the unit now drains as it should recalibrated. ; used 1 (DRAIN PUMP) from stock
We serviced a
LG DRYER STACKED++
Model DLG3744S
Near Hanover, MN 55341
Paul
Job Details:
07/16/2024
Customer states dryer is noisy. Found noise due to faulty back rollers and idler wheel. Replaced back rollers and idler wheel. Vacuumed out lint. Start and verify operations - ok. Dryer sounds great again. ; used 1 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INSS03
Near Loretto, MN 55357
Paul
Job Details:
07/16/2024
Replaced ice chute door. Door opening is now sealed properly. Tested ice and water dispenser - OK.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD605I
Near Maple Grove, MN 55311
Adam
Job Details:
07/16/2024
"Installed from last diagnosis now the motor is running properly and draining properly but unit is still not shutting quite properly. Its like the hoses are getting stuck behind the unit. The hoses are kind of kinked up. Customer stated that the owner before and never used the drawer below and its always been like this, but if you run the cycle without pushing the door shut completely, it will leak cause its not sealing probably. Drain hose 510852Link support 528437; states that autho needed"
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT1
Near Saint Michael, MN 55376
Matt
Job Details:
07/16/2024
"WASHER ISSUES, DOOR, DOOR NOT CLOSING-DOOR NOT CLOSING PROPERLY. This has been an issue and I think replacing the bellow will fix it. Part on order. Please schedule me 2 hours. ; ordrd 1 5304505004 (Bellow)"
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Excelsior, MN 55331
Paul
Job Details:
07/16/2024
"Found tub seal leaking causing cabinets to swell. Cabinets in need of repair before unit can be pulled out. Will quote new tub seal, can be installed anytime, definitely needed before using in new cabinets."
We serviced a
WHIRLPOOL DRYER
Model WED7500GWO
Near Saint Bonifacius, MN 55375
Paul
Job Details:
07/16/2024
Tenant stated dryer was noisy. Found faulty idler wheel and unit packed full of lint. Kristin approved repair. Replaced idler wheel, oiled bearings and wheels. Vacuumed out bottom of dryer. Verified operations. ; used 1 (IDLER PULLEY) from stock
We serviced a
GE DISHWASHER
Model GDF650SMVES
Near St. Cloud, MN 56304
Brandon
Job Details:
07/16/2024
Customer stated the unit would not start just keeps beeping. Checked and replaced the door latch. The unit would start and operate, found after trying to clear the 29 minutes the unit would not shut off or clear the 29 minutes. Replaced the board. The issues went away after replacing the board.
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Nate
Job Details:
07/16/2024
Water spraying from shut off valve behind the fridge. Called customer and let them know we could remove the valve and replace with a coupling. They approved. I replaced the valve and used towels to dry up as much water as I could get to. No more standing water. I left the broken shut off on the counter top. Recommended blowing fan towards the underside of fridge. ; used 1 ( JG CONNECTOR) from stock
We serviced a
GE RANGE
Model JB910BK6BB
Near Osseo, MN 55311
Adam
Job Details:
07/16/2024
"Complaint is flashing display. Customer unable to use display. Attempted to power cycle unit, did not resolve issue. Visually inspected control board, no obvious damage or burnouts. Control board is bad. Part listed NLA at our sources. Please try to find WB27T10810 and contact customer with information. ; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model A8TCNWFAW02
Near Saint Paul, MN 55106
Hyrum
Job Details:
07/16/2024
Upon arrival, customer states that they fridge is very warm in the freezer is cooling but not quite frozen. discovered ice had built up around the air duct and around the fan preventing the evaporator fan from spinning. Defrosted the machine and tested. Airflow seems to be significantly better now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV03
Near Maplewood, MN 55109
Hyrum
Job Details:
07/16/2024
809069207 fan motor Upon arrival, customer states that machine has had no issues cooling, but makes a high-pitched squealing sound sometimes. Put the machine into diagnostic mode to isolate the source of the sound and found it to not be the compressor button that the evaporator fan. Opened it up and discovered that one of the sound cancellation rubber boots on either end of the fan was installed backwards possibly reinstalled and put it all back together and did not hear the sound any longer. If the sound comes back, please order the fan motor. Complete
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AFA
Near Otsego, MN 55374
Matt
Job Details:
07/16/2024
We serviced a
ASKO++ DISHWASHER
Model D5536 XXL
Near Orono, MN 55356
Adam
Job Details:
07/16/2024
Installed new drain hose and air guide from last diagnosis. Once installed tested everything is working properly. No leaks also for the drain.
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near St. Cloud, MN 56301
Brandon
Job Details:
07/16/2024
Customer states the oven wont ignite. Pulled out the lower drawer, tested the igniter found the amp draw was low, customer approved new igniter, replaced cycled and tested the oven now starts as it should.
We serviced a
SAMSUNG DRYER
Model DVE45N53000W/A3
Near St. Cloud, MN 56301
Brandon
Job Details:
07/16/2024
Customer states the unit was not heating. Checked and found the heat element was not working correctly. Quoted the customer for repair, customer approved. Vacuumed out the unit, lubed the rollers, installed the new heat element, cycled and tested Malik sure it was heating, checked the vent speed 15 mph on the outside.
We serviced a
LG REFRIGERATOR
Model LRMDC2306S/01
Near Dayton, MN 55327
Matt
Job Details:
07/16/2024
MIDDLE DOOR FLAP THAT OPENS AND CLOSES IS NOT CLOSING PROPERLY. Found the right door just needed to be adjusted so the mullion lines up. I adjusted door and now its working perfectly. Refrigerator is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA-00
Near Minneapolis, MN 55401
Dakota
Job Details:
07/16/2024
Water leaking under drawers in ff section. Drain tubes clogged ; used 1 (DRAIN KIT) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS4
Near Anoka, MN 55303
Matt
Job Details:
07/16/2024
DOOR IS LOOSE. Found the door is separating. The bracket on the outer door panel is broken. Quoted customer $507. to install new door. Customer approved repair. Part on order. ; ordrd 1 W11038380 (DOOR PANEL)
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Minneapolis, MN 55410
Dakota
Job Details:
07/16/2024
No cool fridge and fzr. No frost on evap. Checked low side operating pressure -20inhg unit has low side leak. Needs Tca38151706 compressorADL73762004 evapAGR75874401 heat exchanger ; ordrd 1 ADL73762004 (Evaporator) and 1 AGR75874401 (Heat exchanger) and 1 Tca38151706 (Compressor)
We serviced a
GE DISHWASHER
Model GDT645SYN8FS
Near Minnetonka, MN 55305
Nate
Job Details:
07/16/2024
Replaced bad pressure sensor. Runs great now. No charge since it was still under our warranty for last repair.
We serviced a
BEKO RANGE
Model PRGR3455055
Near Minneapolis, MN 55419
Dakota
Job Details:
07/16/2024
Igniter insulation worn repaired wire situation and adjusted surface burners. Unit repaired.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Elk River, MN 55330
Matt
Job Details:
07/16/2024
FREEZING UP. Customer said its freezing almost everything in the FF compartment. FF compartment is 30F and freezer is 1F. The compressor is extremely hot as well as the yoder loop. The condenser fan is running. I put refrigerator into test mode and all sensors passed. Damper is opening and closing. I removed the evaporator cover and theres just a really light coating of frost on the evaporator. I defrosted evaporator and after 20 minutes its completely frosted over. The condenser coils are completely plugged with hair and dust. Customer cleaned off coils. Refrigerator is testing good except the FF temperatures. I cant pinpoint what exactly is causing it. I recommend customer give the refrigerator 24 hours and if its still too cold that I would recommend replacing the diffuser and sensor. Customer said its still too cold and approved installing parts. Installed new diffuser and it came with the sensor so I didnt need the one I had. Refrigerator is now fixed.
We serviced a
ROPER REFRIGERATOR
Model RT21AKXK006
Near Buffalo, MN 55313
Paul
Job Details:
07/16/2024
Plugged refrigerator in and tested operations. Owner says tenants say unit doesnt cool always. Found and cleaned plugged condenser coil. Verified sealed system operation and defrost system. Recommend running it for a couple days now that the condenser is clean. If problems persist, recommend replacing cold control. Informed customer, he may replace himself.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Otsego, MN 55362
Matt
Job Details:
07/16/2024
"REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-FRIDGE LEAKING WATER FROM THE FILTER. Found the water line on the back of the filter housing is cracked. Parts on order. Customer needs a am timeframe before 11am. ; ordrd 1 242220126 (Water line) and 1 242220119 (Water line)"
We serviced a
ILVE++ RANGE
Model UPDN100FDMP/MX
Near Cold Spring, MN 56320
Brandon
Job Details:
07/16/2024
"Customer states the burners are not working correctly as the my should. Only got the back left burner to work. Disassembled and found the front right burner had burned the wires serving the burners. The stainless top on the right side is scratched. Will need all new igniters, stainless top, customer wants to know if the front right burner can be replaced. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Plymouth, MN 55442
Adam
Job Details:
07/16/2024
Customer complaint unit tripping gfi and also lid isnt locking. Found that the plug isnt fulling connecting to the lid lock. Reinstalled tested unit is working properly. Next replaced gfi kit. Tested on spin cycle worked properly with tripping breaker
We serviced a
LG REFRIGERATOR
Model LMXS30796D.ASBCNA0
Near New Richmond, WI 54017
Aaron
Job Details:
07/16/2024
"EBG60663237 start device neededACG73645004 condenser coil neededThe compressor has a low side service valve and the drier filter has a high side service valve, pressures were almost equalized but with the compressor running thats not a good sign. I recovered the refrigerant ave pressurized the sealed system to inspect for leaks, found none. Someone has brazed the discharge line to the condenser coil, done a long time ago, its evident that lots of heat and silver were used, due to the condition of the discharge line, theres not enough room to attach it to the new compressor, I will order one. The compressor start device has also been altered, the power supply harness to the compressor is held together with wire nuts, Im also ordering a replacement for it. Im scheduling the follow up for 4 time windows due to lack of room in the kitchen and the amount of work required, main PCB board will accept the software update.; schdld next appmnt for 7/22 MON !"
We serviced a
FRIGIDAIRE DISHWASHER
Model DSH450LAF
Near Inver Grove Heights, MN 55076
Aaron
Job Details:
07/16/2024
"I installed the new turbity sensor and drain pump assembly. Plugged the unit back into power and turned water on, I started a rinse cycle, the machine filled with water and sent pressure through the wash arms, but when I attempted to drain the machine with the cancel button, nothing happened, I attempted to begin a different wash cycle and power was traveling to the drain pump but again the pump wasnt moving any water. I thought the main power control board may be at fault but power is traveling to needed components. Im reordering the drain pump and trying again.A00044324 drain pump; schdld next appmnt for 7/22 MON !"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VSA
Near Brooklyn Park, MN 55444
Adam
Job Details:
07/16/2024
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Minneapolis, MN 55408
Dakota
Job Details:
07/16/2024
has no lights no power, found outlet under sink not working, unit turns on when plugged into other outlet. Ran test cycle all functions ok no leaks
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SG/AA
Near Minneapolis, MN 55407
Dakota
Job Details:
07/16/2024
Repaired wire harness in door.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VB1
Near Saint Paul, MN 55105
Dakota
Job Details:
07/16/2024
"Cx states freezer door not closing properly and ff section too cold freezing items on all shelves, no issues with fzr door, operating as designed, showed and explained door catch mechanism to Cx. Recommend replace control board, temp sensor and potentiometer, Explained theory and operation of top freezer fridge to Cx to avoid recalls for loading reasons. ; ordrd 1 5304528823 (Control board) and 1 5304522320 (Thermistor and potentiometer, wire harness)"
We serviced a
AMANA RANGE
Model AGRA230BAW0
Near Buffalo, MN 55313
Paul
Job Details:
07/16/2024
Tested operations of range. Oven lights, cycles on and off normally. Watched cycle on and off 8 times, all normal.
We serviced a
SUBZERO++ REF BUILT IN++
Model 511
Near Saint Paul, MN 55102
Dakota
Job Details:
07/16/2024
Cx states water and ice formation in FF section and FZR will intermittently stop cooling. Fzr operating to spec during visit, no excess frost on evap, fan and sealed system for fzr working, FF defrost drain clogged causing ice in ff section. Removed ice and cleaned drain with steamer and pipe cleaner, informed Cx that possible insulation issues exist due to age insulation voids can cause draining issues, no fix for that if thats the case. Cleaned condenser.
We serviced a
VIKING++ VENT HOOD
Model VRHW36
Near Hopkins, MN 55305
Nate
Job Details:
07/16/2024
Light over the past five years has been getting more flaky. I took panel down and took apart light switch, and cleaned all the grease out of that. Also cleaned grease out of the end pieces that hold in the light. They were not making good contact. I put light back in and now it comes on great.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Minneapolis, MN 55446
Nate
Job Details:
07/16/2024
Replaced bad heater assembly and thermostat. Checked vent to make sure it had good air flow. Theres a 2x4 under deck right in front of vent and it had a big clump of lint built up between the 2x4 and vent. I cleaned all the lint out so that air flow isnt impeded again. Told customer they will want to move that wood thats attached to the deck. Cleaned lint out. Now timer advances. Previous high limit and thermostat were bad.
We serviced a
UNKNOWN DISHWASHER
Model UNKNOWN
Near Roseville, MN 55113
Dakota
Job Details:
07/16/2024
"Arrived, tried lock box code, not working after 3-4 attempts lockbox shut down and would not allow further trys, called property manager, did not answer. ; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB7851AWB
Near Cottage Grove, MN 55016
Hyrum
Job Details:
07/16/2024
"W10169324 control99003147 roller x399002633 thermostatCustomer states the control will not turn on, before it failed it washed poorly, and the upper rack is falling off. Discovered a bad controller, the upper rack wheels have broken off, and an open heater thermostat. Please order these parts. ; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LFXS26596S.ASTCNA1
Near Hastings, MN 55033
Hyrum
Job Details:
07/16/2024
On arrival tap, the low side of the system discovered that it was at about 30 pounds higher than it shouldve been. Indicating a failed compressor. Evacuate the system and replace the compressor. Evacuated the system and replace the refrigerant. Tested machine seems to be cooling right now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Prescott, WI 54021
Aaron
Job Details:
07/16/2024
I disassembled the fresh food cabinet to access the fresh food evaporator fan motor. I replaced the defective evaporator fan motor and reinstalled the evaporator cover assembly. I plugged the refrigerator back in and verified that the new evaporator fan was blowing air. The fridge is back to running like normal.
We serviced a
ZLINE++ RANGE
Model RA36
Near Minneapolis, MN 55418
Dakota
Job Details:
07/16/2024
Replaced high limit thermostat and operating thermostat, tested unit, oven now heating.
We serviced a
SPEED QUEEN DRYER
Model ADGE9RYS117TW01
Near Blaine, MN 55434
Adam
Job Details:
07/16/2024
"Complaint is unit not drying properly and snagging clothing. Found that the back heat cover had some melted pieces on there and was very sharp and would be tearing and snag clothing if rubbed against it see photos. Also for heating wise, they have a long vent, but was getting about 16 mph out the vent. Took temps and was getting on high about 220 which is a gas dryer they said that is good. Customer just did a load and had the dryness level on near dry. Explain to customer to make sure its on full dry because on the auto sense it will leave it a little bit damp if not. And I also could try the time dry to make sure its drying up properly. Ordered cover and rescheduled customer.; ordrd 1 D518524 (Heat cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH2
Near Coon Rapids, MN 55433
Adam
Job Details:
07/16/2024
"Complaint is unit not washing properly also dispenser not dispensing correctly. Found that the wash motor wasnt kicking on even though it was getting 120 V. Also found out the dispenser is jamming up and not opening. Will need new dispenser and sump assembly quoted blue book and rescheduled customer.; ordrng 1 WPW10605057 (SUMP ASSM WITH SEAL), ordrd 1 W10861000 (DISPENSER ASS. TALL TUB)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Somerset, WI 54025
Aaron
Job Details:
07/16/2024
The customers dryer is not drying clothes. It will heat and it will create airflow, but it does not tumble. I opened the cabinet and found that the belt was shredded. The idler pulley wheel was out of place and there was a broken spindle head on the motor. Repaired.
We serviced a
GE REFRIGERATOR
Model PYE22KMKKES
Near Ramsey, MN 55303
Adam
Job Details:
07/15/2024
Complaint is unit cooling properly. Hooked up SmartHQ found that the evaporator fan in the freezer is not operating. That is what its given the warmer temps. Looked up part number. We do not carry this part. Ordered part and rescheduled. Customer scheduled customer for Friday if available earlier please let customer know.; ordrd 1 WR60X10352 (EVAP FAN MOTOR (STANDARD SXS) AC)
We serviced a
SAMSUNG DRYER STACKED++
Model DV22K6800EW/A1
Near Minneapolis, MN 55401
Dakota
Job Details:
07/15/2024
Replaced rear drum bearing
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Minneapolis, MN 55423
Delton
Job Details:
07/15/2024
Found that there was piece of food debris was lodged in the drain chute to main drain line. Cleared that out, ran dishwasher for 20 minutes no leaks but no leaks in pan as im here and dishwasher is draining good.
We serviced a
GE REFRIGERATOR
Model GSL25JFTFBS
Near Otsego, MN 55301
Matt
Job Details:
07/15/2024
FREEZER OK, FRESH FOOD WARM. Found the evaporator heater is burnt out. I completely defrosted the evaporator and installed new heater. Tested and its working great. Refrigerator is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near St. Cloud, MN 56301
Brandon
Job Details:
07/15/2024
Returned with the parts, removed the door, removed the shelfs, removed the back cover had to steam out the all the frost and ice build up. Installed parts cycled and tested the element is not heating up. Checked and there is voltage going to the element no amp draw. Suspect the issue is in the board the customer is going to replace the board since the part is not available.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Minneapolis, MN 55428
Nate
Job Details:
07/15/2024
Replaced bad tub and transmission. Runs nice and smooth now. The quietist Ive ever heard one of these run.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01N
Near Delano, MN 55328
Paul
Job Details:
07/15/2024
"Customer states clothes come out very wet. Could not get unit into factory test mode. Put unit thru a whole wash cycle. Unit drains, agitates, and spins properly. Ordered control, lid lock, and lid switch. Rescheduled customer. ; ordrd 1 205222 (KIT TLW LID LOCK) and 1 204696 (DUAL LID SWITCH KIT) and 1 204141P (Control Assembly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Maple Grove, MN 55369
Nate
Job Details:
07/15/2024
"87414847 is case number. Spoke with Tre at Frigidaire. Refrigerator has been beeping and the control panerl locks up, and water drips from behind the UI. I found lots of condensation on million strip. With compressor running on high, million strip doesnt increase in temp. Condenser line has moved out of place inside casing. Unrepairable. Up for review. They will contact customer within 3-5 business days. ; O-emld tckt"
We serviced a
BOSCH DISHWASHER
Model SHP65T56UC/09
Near Minneapolis, MN 55436
Delton
Job Details:
07/15/2024
E15 error. Found water in drip pan. I cleaned out water. Ran dishwasher for 30 minutes and didnt find any leaks. I did find that thee inside dishwasher was full of suds and i didnt add any soap. So it is possible that too much suds overflowed into the drip pan causing the error to trigger. I cleaned out suds with cooking oil and suggested customer to use different brand Finish and use less soap.Informed customer to use dishwasher as normal and if problem still occurs when using different soap.
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Plymouth, MN 55446
Nate
Job Details:
07/15/2024
Making a scraping sound. Cleaned out lint and found that the rear bearing needed to be greased up. Greased up rear bearing, now its nice and quiet.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SS
Near Saint Paul, MN 55110
Aaron
Job Details:
07/15/2024
The customers are concerned that their refrigerator sounds loud. The compressor is humming, typical for ambient temperature. The evaporator fan sounds normal. The condenser fan sounds normal. The compressor humming as quiet as a mouse. The freezer and fresh food door gaskets are making complete contact against the cabinet, no signs of warm air leakage. The refrigerator back was pushed against the wall and left side was hugging the cabinets/countertops. The fresh food temp was set to 34 and freezer at -3 on arrival, I recommended adjusting both compartments to 37 and 0. No defrost problems found.No malfunctioning parts or repairs necessary at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Plymouth, MN 55446
Nate
Job Details:
07/15/2024
Icemaker only made a couple batches of ice. Something is off with sensor on icemaker. Its not happy with temp. Then runs too cold. Steamed out dispenser just in case it froze again, and replaced bad icemaker. Put into test mode and now it works great.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9671SR/AA
Near Woodbury, MN 55129
Hyrum
Job Details:
07/15/2024
Replaced icemaker with part provided by Square trade. Tested in machine is working properly now. Complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RB215BSSW
Near South Saint Paul, MN 55075
Hyrum
Job Details:
07/15/2024
Upon arrival opened up the fridge and freezer and defrosted both evaporators replaced the sensor and thermal cut off for the freezer section. Replaced the board on the back of the machine. Made sure everything seem to be working properly. Complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFCO
Near Minnetrista, MN 55375
Paul
Job Details:
07/15/2024
Replaced faulty drain pump. Verified dishwasher operational.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFB
Near Monticello, MN 55362
Matt
Job Details:
07/15/2024
"COOKING ISSUES, COSMETIC, DAMAGED-REPLACE CONTROL PANEL ON RANGE. Its also missing the front left burner and cap. Only the cap was sent to me. I installed new control panel, but need to order the burner. Part on order. ; ordrd 1 5304533618 (Burner)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Mound, MN 55364
Paul
Job Details:
07/15/2024
Replaced drain pump and water inlet valve. Cleaned overflow pan and switch out. Verified operations and no more water leaks tripping breakers.
We serviced a
ELECTROLUX DRYER
Model ELFE7437AW0
Near Minneapolis, MN 55447
Nate
Job Details:
07/15/2024
Dryer was dented on the side, and when the dryer would run the drum was scraping on the left side of the cabinet. I used my pump wedges to straighten out the side panel, and also leveled it, and lastly showed customer how to run the vent. Used some of my vent tape to attach it correctly. Now it runs nice and quiet.
We serviced a
KENMORE REFRIGERATOR
Model 795.79983.510
Near Minneapolis, MN 55407
Hyrum
Job Details:
07/15/2024
Upon arrival opened up the icemaker section in the fresh food left door. Discovered ice was forming on the bottom right corner of this section, took apart the icemaker and discovered the filter was covered with mineral deposits, causing it to spray over the funnel. Cleared off the mineral deposits and reassembled the icemaker. The should prevent any issues happening in the future.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001FR/AA
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/15/2024
"DA97-20025A fanDA92-01199R boardOn arrival, customer states that the machine gets very warm around the door and that has not been cooling as well. They took the cover off the back and had a fan blowing back there. Discovered the condenser fan was not spinning. Check to see if the condenser fan was getting voltage from the board and discovered it was only getting 1.1 V. Trac wires all the way back to the board and made sure continuity was good. Just not getting any power from the board. Quoted customer for board replacement, but please order both parts just in case. Could not find them in stock at Day, Sundberg or Marcon; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDP7808SS
Near Prior Lake, MN 55372
Delton
Job Details:
07/15/2024
Found that the motor is squealing when running and is weak. Water circulation is low and dishes are not getting clean. Customer also said he heard electrical buzzing when cycle was done but then went away when door was opened; i was not able to replicate that issue.
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, MN 55302
Brandon
Job Details:
07/15/2024
Customer states the metal plate on the bottom of the foot pedal is hanging down. Found the foot pedal is broke on one side. Customer approved the the new foot pedal. ; ordrd 1 WC09X20229 (Foot pedal)
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Lakeville, MN 55044
Delton
Job Details:
07/15/2024
"Getting power to broil but no power to bake igntier. When im testing bake. Range does weird things. It will randomly turn on broil, turn on convection fan and cooling fan on high for 5 seconds then shut off. Bake never turns on.I called into Beko and they said check power at board and if no power then replace main board. They said they werent aware of those other weird things happening, just to make sure to power cycle the range with the door closed.since no power and weird things are activating or its gong though a startup sequence intermittently. Needs new main board. Part shows not in stock. Please find part and reschedule customer.Main board 267600046; saved tckt"
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/15/2024
"AJH31248604 sumpAppears that during a previous visit, the screws that whole day sump together and in place or overtightened and stripped out. Will need to replace the sump assembly ordered part from day and will return on Thursday.; ordrng 1 AJH31248608 (Sump)"
We serviced a
FRIGIDAIRE RANGE
Model FGIF3061 NFC
Near Excelsior, MN 55331
Paul
Job Details:
07/15/2024
Replaced relay board and installed filter.
We serviced a
GE WASHER STACKED++
Model GFW400SCM1WW
Near St. Cloud, MN 56304
Brandon
Job Details:
07/15/2024
Returned with the part, installed the door switch, cycled and tested the unit now works as it should.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Saint Paul, MN 55104
Hyrum
Job Details:
07/15/2024
"Customer states that she is leaving white streaks on clothes. No maintenance keys available at this time. Ordering correct maintenance key and will return. ; schdld next appmnt for 7/17 WED !, states that autho needed"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near St. Cloud, MN 56303
Brandon
Job Details:
07/15/2024
Customer states the unit is making noise while running. Disassembled and found the rear roller worn out. Customer approved the repair. Cleaned out the unit replaced the roller, oiled the idler pulley, customer stated the idler and belt had been changed. Tested the air flow outside and got 18.9 mph. ; used 1 (ROLLER) from stock
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near Sauk Rapids, MN 56379
Brandon
Job Details:
07/15/2024
Customer states the unit is intermittently draining. Customer will have the unit fill will water and go through a cycle, it will stop and be full of water customer will cancel the cycle and do a drain and spin. Checked the wires going to the pump and checked making sure there was no debris in the pump. Quoted the customer a new pump and belt since the belt was cracked. Customer approved. Replaced both cycled and tested the. The customer said that the pump is working better and it pumps right away, before when putting on drain and spin it would take a while for the pump to kick in.
We serviced a
GE WASHER
Model GFW850SPN5RS
Near St. Cloud, MN 56303
Brandon
Job Details:
07/15/2024
Customer states the light in the unit is not working, disassembled the front of the machine changed the bulb, the light is now working. Now the light comes on when you open the door.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Farmington, MN 55024
Delton
Job Details:
07/15/2024
There is moisture dripping from the wire harness channel (see picture) and im thinking got moisture on back of UI and caused it to error and beep randomly. I called tech support and we came to the conclusion that the door is not fully insulated and is creating condensation. Need to replace door and UI.Dana since a door is needed do we drop ship to customer both parts? Or just door and we order UI?I need to transfer and fish though wire harness and water line. Schedule 2 hours.Freezer door 5304527003; UI 5304527031; saved tckt
We serviced a
LG REFRIGERATOR
Model LRFXC2406S/00
Near Hanover, MN 55341
Matt
Job Details:
07/15/2024
LEAKING WATER FROM DISPENSER. Customer said the freezer is thawing. Freezer temperature is 31F and FF is 44F. The leaking dispenser is from the ice cubes melting. I removed the evaporator cover and theres only heavy frost on about 40-50 percent. The sealed system is failing. Declined repair.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Otsego, MN 55330
Matt
Job Details:
07/15/2024
SQUEELING WHEN RUNNING. Found the idler pulley is seized up. Customer approved repair. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/01
Near Elk River, MN 55330
Matt
Job Details:
07/15/2024
THE FREEZER KEEPS DYING IT KEEPS FREEZING THEN DEFROSTING. Freezer temperature is 4F and FF compartment is 40F. I removed the evaporator cover and theres very little frost on the evaporator. I put refrigerator into test mode and compressor and fans are running and the heater is working. I completely defrosted evaporator and turned refrigerator back on and after 20 minutes theres only frost on about 20 percent of the evaporator. The sealed system /compressor has failed. ; saved tckt
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFD
Near Minnetonka, MN 55345
Paul
Job Details:
07/15/2024
"Found oven display intermittently going black. Verified proper voltage to controller. Ordered new controller and overlay, rescheduled customer. 5304514107 control316419380 overlay; ordrd 1 5304514107 (CONTROL) and 1 316419380 (OVERLAY)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Medina, MN 55340
Paul
Job Details:
07/15/2024
Replaced right side door. Installed gasket and door accessories. Adjusted door height.
We serviced a
DANBY REFRIGERATOR
Model DAR055D1BSSPR
Near Andover, MN 55304
Adam
Job Details:
07/15/2024
"Complaint is unit not cooling. Found that compressor is not kicking on. Tested voltage from the control board to the start relay. Was getting 120 V. Hooked up a jump run capacitor to the compressor from the outlet compressor never kicked on but hummed. So unit needs a new compressor. Asz30u6 is the compressor. Its 134a when I look it up for parts it shows 134a so Im not sure. Can we source part. Quoted for additional 600 labor then part charge. ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Minneapolis, MN 55415
Dakota
Job Details:
07/15/2024
No heat complaint, found TCO tripped causing no heat no other functional issues found
We serviced a
MIELE** WASHER
Model WWB020 WCS
Near Saint Paul, MN 55102
Hyrum
Job Details:
07/15/2024
Ran the machine threw a whole cycle and could not observe a leak. Customer stated that they had cleared the filter recently and found dental floss in the pump. This couldve been the cause of the problem. Did not observe any leak at this time though.
We serviced a
ZLINE++ REFRIGERATOR
Model RBIV-36
Near Chaska, MN 55318
Kinnon
Job Details:
07/15/2024
"Unit also needs mullion bar, spoke with z line and they are ordering mullion bar and shipping to customer z line ref # 00768398 - per zline they want this replaced bar before addressing low door alarm issue ; schdld next appmnt for 7/22 MON PM"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESG/AA
Near Chanhassen, MN 55317
Kinnon
Job Details:
07/15/2024
Broken arm on ice maker - replaced ice maker assembly tests good
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/29
Near Rosemount, MN 55068
Delton
Job Details:
07/15/2024
Customer said that they get an intermittent E22 and E24 error. As im here dishwasher is working good but based on symptoms customer is having it can relate to several parts. Order following parts and get autho. Customer will await parts/further instructions from office.Heat pump 12008381; 00631200 drain pump; 00611322 drain cover; 10023853 water valveScheduling 2 hours. Hard wired and have to disconnect all to pull out dishwasher.; saved tckt
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFD
Near Ham Lake, MN 55304
Adam
Job Details:
07/15/2024
Unit is working property on arrival. Customer is complaint is microwave is not heating under the microwave settings. Turntable and everything else is working properly just not heating. On arrival tested multiple times working every time.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Minneapolis, MN 55448
Adam
Job Details:
07/15/2024
Customer complaint over heating and burning. Ran unit multiple times and unit was working properly. High heat was at max at 195. Unit is getting about 15 mph out the dryer vent. Which I explained is bare minimum you would want. They said its clean and always clean when taken down. The burn spot is darker on the inside. Everything is operating correctly
We serviced a
ELECTROLUX WASHER STACKED++
Model EFLS627UIW0
Near Maple Grove, MN 55369
Adam
Job Details:
07/15/2024
Installed part from last diagnosis. Once installed tested to test mode, everything is working properly without leaks.
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2
Near Brooklyn Park, MN 55443
Adam
Job Details:
07/15/2024
Customer complaint cant select different cycles. Found the dial/knob is broken. DC97-18058B part is showing unavailable. Please do a parts search for home owner. ; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Minneapolis, MN 55441
Adam
Job Details:
07/15/2024
"Door sometimes opening some times not. Called tech line and recommend to replace door opening guides. They have a spring to push door opening. Ordered parts. Customer will call in to schedule. ; ordrd 1 10005917 (Door openin guides), states that autho needed"
We serviced a
GE REFRIGERATOR
Model PWE23KSKBSS
Near Minneapolis, MN 55415
Dakota
Job Details:
07/15/2024
Instructed Cx on installing drawers and reinstalled rod for rails in fzr
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Woodbury, MN 55129
Aaron
Job Details:
07/15/2024
I replaced one fresh food light, verified that all lights were lit. I replaced the directional water solenoid valve behind the water reservoir that sends supply to the ice maker and water dispenser. Tested the new part and water flow has been restored to the in door water dispenser.
We serviced a
LG REFRIGERATOR
Model LFXS26973D.ASBCNA1
Near Avon, MN 56310
Brandon
Job Details:
07/15/2024
Customer stated there was an ice buildup in the back of the freezer. Removed the drawers and door. Found what looked like the ice maker overfilling. There was frost buildup in both fans.removed the back cover and let it thaw out. Checked the valve and found it was the wrong part. Installed the back cover and one of the fans were making noise, put the new cover in the noise went away. Installed new icemaker and checked twice making sure it didnt overflow with water. Unit is operating as it should.
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW01
Near Hudson, WI 54016
Aaron
Job Details:
07/15/2024
I removed the defective drive motor and all accompanying hardware. Installed new drive motor and transferred hardware to it. Plugged the washing machine in, filled it with water, allowed it to agitate and spin/drain. The washing machine is fully functional and ready for normal, everyday use.