We serviced a
SAMSUNG DRYER- GAS
Model DV8J7700GW/A2
Near Burnsville, MN 55337
Delton
Job Details: 04/06/2022
Found that the dryer had fabric softener sheet stuck in blower wheel and blocking fins and lint build up on that causing dryer to shake loudly. Cleaned out lint inside dryer. Tested and dryer now is heating and tumbling quietly. Dryer is working good.
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Burnsville, MN 55337
Delton
Job Details: 04/06/2022
"Replaced door boot, tested and no leaks. Washer is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Michael, MN 55376
Phillip
Job Details: 04/06/2022
The dishwasher would fill with water but the wash motor did not come on. I tapped the motor and got to start running. I put into a diagnostic test and let run the cycles. I cleaned the screens. Its working good now.
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Hopkins, MN 55305
Adam
Job Details: 04/06/2022
Unit would no matter what once you try to start it would have all the lights flash. Also on the newfi saying error to CSM control board. And if wont clear replace the control board. Also noted about the heater if not working could be part of the problem but under test heater was getting hot. order control board WD21X25992; states that autho needed
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Becker, MN 55308
Seth
Job Details: 04/06/2022
Customers complaint is that they can hear a high-pitched noise coming from between the cabinet and the refrigerator. Upon arrival and inspection I was able to hear a faint noise from the compressor and customer identified it as the sound. Overtime this sound changed. I tested all the fans and all systems walked through it and only when the coolant gases pressurize does this noise occur. I explain to the customer how the system works and that she is hearing the noise of the compressor working and doing its job. I looked at her freezer door handle and found that had a broken tab on the retainer clips. I replaced it with some that have been supplied by GE previously. The freezer door was heavy because the freezer was loaded completely. I advise the customer to use a lubricant on the door glides and after installing the new clip I was able to open and close with one hand grabbing the center of the handle. The refrigerator is working as designed. The noise is not an alarming noise or a noise caused by a failure but simply just the workings of the machine. The only way this noise will go away is if the compressor is replaced.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Golden Valley, MN 55416
Nate
Job Details: 04/06/2022
"Dryer giving HE error again. Ran it, only 5-9 mph airflow out the back of the dryer. Gave HE error after 10 minutes. I took the whole dryer apart and its all clean. Cleaned a little lint off blower wheel but nothing major. Cleaned lint out of lint screen and also washed off lint screen. Ran for 25 minutes, no HE error. 25 mph of airflow out the back with the screen cleaned. Temps leaking at 180 now, before it was 205. If it gives the error again today, please order a control board."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Buffalo, MN 55313
Seth
Job Details: 04/06/2022
"Customers supplied a few videos and has had many issues with intermittent error codes and dishwasher failure. Customer has had two errors in the last two weeks where is she get an LC recorded in the rinse section of the cycle. Today I had her run a customary cycle which ran for over 2 1/2 hours before the control board went dead and unit would not respond. It did this during the rinse cycle and I suspect overtime after the control board cools down it will give the same error as she has experienced in the past. I checked power at the plug at the power box and the control board and found power was still supplied but I could hear a loud hissing or boiling noise from the control board. I suspect one or more of the capacitors has failed internally. This customer is moving and taking her appliances with her she plans to be out of the home in three weeks. This unit would need control Board part number DD82-01337A. We have chased a few issues one of which Im certain will be fixed with the control board, the internal leak I have yet to see anything outside of mineral staining and residual water underneath the circulation pump DD82-01314A. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DRYER- GAS
Model FEQ332ES0
Near Rosemount, MN 55068
Delton
Job Details: 04/06/2022
"Tested dryer with vent disconnected and dryer is cycling heat good. But found that dryer is inside cubby and dryer vent appears to be broke/disconnected inside wall and clogged as when I lined up vent, dryer heat spiked and could feel hot air blowing inside house. Dryer vent will need to be fixed/cleaned. Dryer itself is working good as Im here."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LTE5243DQB
Near Minnetonka, MN 55305
Phillip
Job Details: 04/06/2022
I replaced the timer and made sure its working.
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Plymouth, MN 55446
Phillip
Job Details: 04/06/2022
When I arrived the customer had the 2 lower spray arm metal guards sitting on the counter. He said he found them in the dishwasher a while ago before I came out the first time and forgot to tell me about them. I found today the heating element had popped out of the brackets and melted the bottom of the spray arm. It will need a lower spray arm. Please send the spray arm to the customer. He can replace it. Spray arm WD22X27724; states that autho needed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED49STBW1
Near Minneapolis, MN 55446
Phillip
Job Details: 04/06/2022
I replaced the timer and let run . The timer does advance.
We serviced a
BOSCH DISHWASHER
Model SHX5AVF5UC/22
Near Maple Grove, MN 55311
Phillip
Job Details: 04/06/2022
I verified the operation. I tested the heater on the heat pump and it was bad. I replaced the heat pump. I ran it and its working good no leaks and heats.
We serviced a
GE STACKED WASHER
Model GUD27ESSM1WW
Near Osseo, MN 55311
Phillip
Job Details: 04/06/2022
There was a error code for the lid not locking. I found a service bulletin for this issue. I had to push down on the center of the top. Now the lid will lock and it will drain and spin. I cleared the error codes.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Excelsior, MN 55331
Adam
Job Details: 04/06/2022
Used control from last diagnosis now unit is running through complete cycle
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Excelsior, MN 55331
Adam
Job Details: 04/06/2022
Unit was giving a error code for the main board fail. This happened after a transformer blow on 4/3/22. Everything else on the unit is in great condition a good chance that the transformer blowing caused this issue especially because everything was running just fine before. After replacing board went through test mode and check error codes everything is running great and no error codes
We serviced a
LG WASHER FRONT LOA
Model WM3370HWA
Near Minnetonka, MN 55345
Adam
Job Details: 04/06/2022
Unit wouldnt go in to spin cycle would give a LE error code. Found in diagnostic that the hall sensor was bad. Replaced sensor and everything was running properly now. Did clean out the drain trap. Customer has never done it and asked if I would do it. There was a small build up of dog hair but the drain pump still was pumping good. No additional charge for cleaning of trap. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
GE DISHWASHER
Model GLD6560L00SS
Near Osseo, MN 55311
Phillip
Job Details: 04/06/2022
The soap dispenser opens every time for me with nothing in it. I advised the customer to use power and not the tablet. The display screen blinks in and out. The middle and upper spray arm are full of stuff and thats keeping them from spinning. Im sure what will be covered. Please see whats covered and contact the owner for approval. Display screen WD21X10249Middle spray arm WD22X10046Upper spray arm WD22X10045; states that autho needed
We serviced a
LG RANGE- GAS
Model LDG4315ST/00
Near Osseo, MN 55311
Matt
Job Details: 04/06/2022
"Customer complaint is, DOUBLE OVEN- THINKS ITS THERMAL COUPLER- WONT SEND ON GAS TO OVEN- COOK TOP WORKS OK. Inspected and tested. Found that both ovens bake ignitors are cracked and have failed. Also the upper ovens burner tube and bottom insulator are cracked and split. Installed 2 ignitors, burner tube and insulator and tested. Oven is now fixed. ; used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model GNE25JMKPFES
Near Minneapolis, MN 55437
Delton
Job Details: 04/06/2022
"Customer said making loud buzzing noise. Found that the evaporator is frosted over but when i go into newfi and test the heater it comes on and starting to defrost. When i check history of defrost cycle it shows that there is 4-5 day gap before the heater will turn on for 25 minutes. Then will be off for 2 days then on again for 25 minutes. So there is not a constant cycle that Im seeing which then caused the evaporator to ice over and evaporator fan blade hitting ice build up being noisy.Since all functions appear to be working when in newfi test mode Im guessing the control board is bad, not automatically going into defrost mode? Needs new control board; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model GTW525ACP0WB
Near Minneapolis, MN 55435
Delton
Job Details: 04/06/2022
Checked system using newfi and no errors. I checked sensor fill to what machine says and it matched with the amount of water inside washer. I recommended using high or max fill and explained that auto will use the least amount of water. I showed customer in the documentation that it states to use deep fill to address low fill levels.Washer is working good as Im here. There two washers and i compared fill levels on same settings on both washer and was equal. I showed that to customer that washer is working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model dv45h7000ew/a2
Near Richfield, MN 55423
Delton
Job Details: 04/06/2022
No power being sent to motor. All fuses and high limit ohm out good. Power goes to board but never hear relay click on board. Also door switch plastic tab broke and not secure. Needs control board dc92-01626b; door switch dc64-00828b; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW5550XW3
Near Minneapolis, MN 55422
Nate
Job Details: 04/06/2022
"Leaking water from gearcase/transmission. Quoted owner for that, along with the splutch, belt, washplate and actuator. Lots of oil leaking from gearcase and it has damaged other parts. Owner will buy a new washer."
We serviced a
GE RANGE- ELECTRIC
Model JB735SP1SS
Near Maple Grove, MN 55369
Matt
Job Details: 04/06/2022
"Customer complaint is, BIG BURNER IS TOO HOT. OVEN TEMP ADJUSTMENT COOKING HOTTER THEN SET TEMP. BEEP TOO LOW. Inspected and tested. Right front burner only works on high. Found the infinite switch has failed. Installed new switch and tested. Burner is working great. Tested oven and temperatures were cycling at 370F. Recalibrated oven -10. The timer sound is either off or on."
We serviced a
GE RANGE- ELECTRIC
Model JB645RK6SS
Near Minneapolis, MN 55443
Matt
Job Details: 04/06/2022
"Customer complaint is, THE TOP IS BROKEN. Installed new glass top and tested. Range is now fixed."
We serviced a
GE MICROWAVE
Model SCA1001HSS02
Near Blaine, MN 55449
Matt
Job Details: 04/06/2022
"Customer complaint is, STARTING TO ARC AND SPARK AND BURNT SMELL. Inspected and found the wave guide cover is burnt and magnetron is fried. Needs a new magnetron and cover. Also the bulb on the inside is burnt out. Im not sure if its covered. Dana can you see if the bulb is covered. Im ordering all 3 parts. This microwave is a convection microwave. . ; ordrd 1 WB06X10311 (Wave guide cover) and 1 WB26X26221 (Magnetron) and 1 WB25X10019 (Bulb), states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEU/XAA
Near Ham Lake, MN 55304
Matt
Job Details: 04/06/2022
"Customer complaint is, NOT WORKING. Inspected and tested. Found the motor has failed. Also going to need a new idler pulley. Installed new motor and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PDS12
Near Andover, MN 55304
Matt
Job Details: 04/06/2022
"Customer complaint is, ELECTRONICS WENT OUT. Inspected and tested. Everything was working perfectly for me when I tested it. With what the customer explained that its doing, Im confident its the board. Board is NLA. Quoted custometo remove board and send in to be refurbished. Customer approved repairs. I pulled the board out to send in. ; saved tckt , states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFQ14ESSN0WW
Near St. Louis Park, MN 55416
Nate
Job Details: 04/06/2022
"Was banging loud during a spin cycle. Took off back panel, top panel, checked tub, nothing loose. Called GE tech support. They said to find whats making noise and replace the part. I did find that the back panel was loose. Top screw stripped out. Replaced with a bigger screw. Also put a little felt padding between back metal panel edges so its not metal on metal. Put 5 towels in there and ran on a regular cycle and then a spin cycle. 07687745 case number for GE. Also found that the back left corner of the lid isnt totally tight, but no way to tighten it. If water lines are underneath the lid touching it, in spin cycle then the vibration of the lines causes the lid to rattle. Showed customer they will want to put a little piece of white duct tape on back left side to make sure lid is nice and secure to casing. Also showed how depending on where the hoses are they can vibrate against the case."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTSS01
Near Minneapolis, MN 55416
Nate
Job Details: 04/06/2022
The refrigerator stops and starts every 5 to 10 seconds. Without the fan continually running by the condenser its really hot underneath. There is a service bulletin for the main control board so I installed the new one and its running great now.
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GLW15
Near Minneapolis, MN 55426
Nate
Job Details: 04/05/2022
"washer started leaking recently. I found a tear in the hose underneath the washer that connects to the drain pump. l.; schdld next appmnt for 4/11 MON !"
We serviced a
GE STACKED WASHER
Model n/a
Near Saint Augusta, MN 56301
Seth
Job Details: 04/05/2022
Needs WH49X25738 motor kit and WH49X25738 - gearbox. I quoted with additional labor would need 2 guys and a few hours. Unit is sitting down in a closet. They will replace it
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABSR
Near Big Lake, MN 55309
Seth
Job Details: 04/05/2022
Customer complains that the convection fan is loud and noisy when he leaned on the door to remove the fan cover it bent and now wont close properly. This unit needs a convection fan and the door assembly as it is bent. I quoted via blue book in the customer will reach out but us know if he wants to move forward.
We serviced a
GE REFRIGERATOR
Model GTS22KSNRSS
Near Big Lake, MN 55309
Seth
Job Details: 04/05/2022
"Customers complain is ice cream and ice are refreezing in the freezer as well as she is getting a frost buildup on the roof of the freezer. I believe this fridge is being affected by service bulletin REF11-20. I defrosted the evaporator and watched the frost pattern for 20 minutes and it was unable to freeze up the evaporator completely 1/4 remained wet without frost. This unit has a sealed system issue and lacks the refrigerant to maintain temperatures. Customer noted that the refrigerator seems to runs for long periods of time, more than she expected. Please send a EPA certified technician for R600a."
We serviced a
MAYTAG RANGE- GAS
Model MGRH752BDB
Near Buffalo, MN 55313
Seth
Job Details: 04/05/2022
I replaced the failed ignitors and control board. I tested both bake and broil. The range is working as designed
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Minneapolis, MN 55408
Nate
Job Details: 04/05/2022
"Motor will run and then stop. Control board was sending voltage to the motor, and it was running. Then the motor stopped. I meant to check and see if it was still getting voltage when it stopped.. I let facility contact know that. If they want us to go ahead with the repair, I would want to bring a board and motor with me. I would re verify that its the board before I replace it. 5304519906 is the motor.If they call to schedule, please order board and motor."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055MFD
Near Eagan, MN 55122
Delton
Job Details: 04/05/2022
"Found that control board is bad.Oven is heating and working good.Note: i only used control board part and will return the other two.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Mendota Heights, MN 55118
Delton
Job Details: 04/05/2022
"Replaced sump assembly, tested and all functions test goos. Dishwasher is working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Inver Grove Heights, MN 55077
Delton
Job Details: 04/05/2022
Found that motor does not run sometimes but just stutters. Needs new motor/sump assembly. Customer will think about it and call back to office if they want to proceed. Needs part# w11085683 ; schdld next appmnt for 4/8 FRI !
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Inver Grove Heights, MN 55076
Delton
Job Details: 04/05/2022
"Found that dryer drum is hard to spin and motor spins but not turning drum. Found that several parts are wore out and the air duct plastic screw tabs are broken and shifted causing drum hit it. Also needs rollers, belt, glides, idler pulley. Air duct part is NLA cant i cant find part. Check part and see if available and give customer estimate.Air duct 37001141 NLA; glide wp37001298 (need 2); felt 500121 (need 2); roller wp37001042 (need 2); idler pulley WP37001287; belt wp4011201.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Eagan, MN 55123
Delton
Job Details: 04/05/2022
Found that appears that touch PCB assembly must be flaking out again. Ordering part and rescheduling.; ordrd 1 5304517587 (Touch pas PCB assmebly)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Rosemount, MN 55068
Delton
Job Details: 04/05/2022
"Replaced tv hub, tested and all functions are responding and working good."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FAQE7001LW0
Near Wayzata, MN 55391
Adam
Job Details: 04/05/2022
Unit wasnt heating. Disassembled dryer and found all the thermostats were good. The heater on the other hand was burnt out. Replaced heater that Jared ordered because of the FaceTime calling which the customer was super happy to get one day service and repair.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3200XTXB3
Near Rosemount, MN 55068
Delton
Job Details: 04/05/2022
"Found that the fuse was open and cut power. Replaced with fuse kit, tested and dishwasher is running and all functions are working good.; used 1 W10402110 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KHMC107YWH0
Near Lakeville, MN 55044
Delton
Job Details: 04/05/2022
Vent fan wont run. Starting smoking it middle of night and stunk up house. Not heating. Vent fan 4174895; control board 4357364; magnetron 4357330.All parts are discontinued NLA microwave is manufactured 1992.; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Minneapolis, MN 55448
Matt
Job Details: 04/05/2022
"Customer complaint is, MAKING A LOUD VIBRATING NOISE. Inspected and found the condenser coils are vibrating. I adjusted the foam that was in there and added some more and now it sounds great."
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Minneapolis, MN 55444
Matt
Job Details: 04/05/2022
"Customer complaint is, TRIM AROUND CONTROL PANEL COMING OFF. Installed new control panel console and tested. Dishwasher is now fixed."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Minneapolis, MN 55422
Matt
Job Details: 04/05/2022
"Customer complaint is, STOPPED WORKING. TROUBLE CODE AND OVEN LIGHT WON'T TURN OFF AND DOWN DRAFT VENT NOT WORKING. Inspected and tested"
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Minneapolis, MN 55443
Matt
Job Details: 04/05/2022
"Customer complaint is, FLASHING LIGHT WITH ERROR CODE CF. This is a condenser fan error. I found some plastic in the fan. Removed plastic and tested. Condenser fan is now working great. Refrigerator is now fixed."
We serviced a
ROPER DRYER- GAS
Model GL6050VW0
Near Champlin, MN 55316
Matt
Job Details: 04/05/2022
"Customer complaint is, WAS RUNNING AND OPENED TO PULL OUT CLOTHES AND THEN SHUT DOOR AND NOW NO REPSONSE, RESET NO HELP. Inspected and tested. Found the thermal fuse had failed. Customer approved repairs. Installed new thermal fuse and tested. Dryer is heating great and airflow is good. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE DISHWASHER
Model GDT665SMN3ES
Near Otsego, MN 55374
Matt
Job Details: 04/05/2022
"Customer complaint is, DRYING ISSUES~THE HEATING ELEMENT IS NOT FUNCTIONING, NOT EVEN WARM TO THE TOUCH. Inspected and tested. Found the heater TCO was tripped. I reset it and now the heater is working. Tech sheet says to replace TCO harness if its tripped. Also leaking from supply line. Installed new water supply hose. Installed part supplied by GE. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock"
We serviced a
GE REFRIGERATOR
Model CSB42WP2NCS1
Near Excelsior, MN 55331
Adam
Job Details: 04/05/2022
Replaced ice maker assembly and ran through test mode and everything is operating correctly.
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Eden Prairie, MN 55346
Adam
Job Details: 04/05/2022
Unit wasnt cooling. Found the compressor wasnt kicking in. The inverter board was giving a error. Under the service guide says to replace inverter and if that doesnt work replace the compressor. Quoted customer to do the repair on the inverter board but let customer know there is a small chance there is more wrong. Customer is going to talk it over with his wife but leaning towards a new fridge. Being its older and has a ice maker issue also.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Bloomington, MN 55431
Adam
Job Details: 04/05/2022
Put the evap fan in from last diagnosis and now unit is cooling properly
We serviced a
GE REFRIGERATOR
Model GYE22GYNFS
Near Minneapolis, MN 55408
Adam
Job Details: 04/05/2022
Unit was making a rattle noise. Put unit in test mode to make it the noise continuously. Readjusting the compressor lines and the sound pads. Now unit isnt making the noise any more.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ2WW
Near Osseo, MN 55369
Adam
Job Details: 04/05/2022
Unit wouldnt go in to a spin or agitate. Removed the belt guard and found the belt was torn up and off the motor. Quoted customer for new belt didnt have one in stock and rescheduled customer. ; ordrd 1 WH01X24180 (Belt)
We serviced a
WHIRLPOOL OTHER
Model LTE5243DQ8
Near Minnetonka, MN 55305
Phillip
Job Details: 04/05/2022
I replaced the timer and knob. I did not need the motor. The dryer heats but the duct is plugged. The dryer duct still needs to be cleaned. I told Dan last time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Plymouth, MN 55446
Phillip
Job Details: 04/05/2022
I replaced the main board and the flex drawer sensor.
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Maple Grove, MN 55311
Phillip
Job Details: 04/05/2022
The freezer evaporator was all frosted up. I removed the heater and found it was bad. I replaced the heater and defrosted the center. ; used 1 WR51X10055 (DEFROST HEATER) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Osseo, MN 55311
Phillip
Job Details: 04/05/2022
I replaced the ice maker and the water valve. I turned the water back on. The customer does not have a filter in so I had to use my bypass plug to test the water dispenser and ice maker. Both work and no leaks. I advised the customer neither will work until they get a filter.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Maple Grove, MN 55369
Phillip
Job Details: 04/05/2022
The dryer would not heat on any setting. I found the heater coil was bad. I replaced the heater assembly. The dryer heats up good now. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Osseo, MN 55311
Phillip
Job Details: 04/05/2022
The dishwasher was not installed correctly. I did the best I could with what I had. I had to remove the mounting bracket and cut the ends off and them put them back on the right way. The dishwasher would still slip back when the lower rack pulled out. I did not have long enough screws to secure the bottom so I used plumbing strap to secure the feet. If it looses up again they will need to have the original installed come fix the issue. Theres no issue with the dishwasher.
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55409
Nate
Job Details: 04/05/2022
Aqua stop shakes bad when they run the dishwasher. Needs a new aqua stop. DW ordered one. Im coming back Tuesday afternoon to install. ; ordrd 1 00674387 (Aqua stop)
We serviced a
GE MICROWAVE
Model JVM6175DK5WW
Near Minneapolis, MN 55410
Nate
Job Details: 04/05/2022
"The turntable turns not super smooth. I took the white plastic piece off of the motor shaft, that the glass tray sits on, and noticed it seemed a little loose on motor shaft. I ran motor without glass tray on plastic piece and motor runs smooth. I put the plastic part back on the motor shaft and with the glass tray on it, it runs smooth now.. ; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW0
Near Minneapolis, MN 55420
Nate
Job Details: 04/05/2022
Washer runs really loud. Has a bad gearcase. Would need new wash plate too. W11423759 - gearcase W11510461 - wash plateDW can you please submit for authorization?Then schedule if it gets approved and order parts?; O-emld tckt
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEB900ESS2
Near Minneapolis, MN 55437
Nate
Job Details: 04/05/2022
"Getting a cooling fan error. Ran through test mode and thats the main error. Fan doesnt rotate great. Replaced fan, ran on broil, and fan runs great now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Rogers, MN 55374
Phillip
Job Details: 04/04/2022
Water was leaking out the front left corner while it was washing. I removed the racks and spray arms and the diverter cover. I put everything back in made sure that the cover was positioned correctly and ran it again the dishwasher now is not leaking. I advise the customer to do another cycle but put cups underneath the door corners to catch any water in case it drips.
We serviced a
AMANA DRYER- GAS
Model ALG331RAW
Near Monticello, MN 55362
Matt
Job Details: 04/04/2022
"Customer complaint is, SHUTS OFF MID CYCLE. Inspected and tested. Found airflow on outside of house is only 10mph and heat got up to 260F before I shut it off. Airflow on back of dryer is 31mph and heat was cycling between 235F and 125F with vent disconnected. I ran dryer for over a hour and its working great with the vent disconnected. Looks like the problem is with the vent. Advised customer to have vent cleaned ASAP."
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU4
Near Minnetonka, MN 55305
Nate
Job Details: 04/04/2022
Replaced bad motor. Cleaned out filter and sump area too. Runs great now.
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE7500ACW
Near St. Cloud, MN 56303
Seth
Job Details: 04/04/2022
"Failed belt. -part is on order; used 1 WPY312959 (BELT) from stock, ordrd 1 WPY312959 (Belt)"
We serviced a
DANBY REFRIGERATOR
Model DBC2760BLS-1
Near Edina, MN 55436
Nate
Job Details: 04/04/2022
"Not cooling. Zero frost on evaporator. All fans running, compressor running and hot. Has a sealed system issue."
We serviced a
ROPER DRYER- ELECTRIC
Model RED4300SQ0
Near St. Cloud, MN 56303
Seth
Job Details: 04/04/2022
"Customer complains of blows breaker whenever she plugged it in. Upon arrival and inspection I found the dryer had a failed centrifugal switch and the heater will head stuck on causing the wiring to melt on the element and thermal fuse. I replace the motor, dryer rebuild kit, thermal cut off kit, and heater. I ran unit with the vent disconnected and it cycled between 218? and 105?. Whats event connected its spiked to 255? before I shut it off. The dryer vent needs to be replaced and unit is unsafe to be used with the dryer vent in this condition. I dont I notified the landlord. The dryer is now working as designed.; used 1 279838 (ELEMENT), 1 279816 (HI LIMIT/FUSE KIT), 1 279827 (MOTOR), and 1 4392065 (REBUILD KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GSS25GMHMCES
Near Minneapolis, MN 55422
Phillip
Job Details: 04/04/2022
When you dispense water there was a chattering sound from the valve in the back. I noticed the water pressure out the door was slow. The customer and I went in the basement and found the shut off was not opened all the way. The customer open the valve for the water supply all the way now it dispenses water perfectly. It does not make that noise.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LTE5243DQB
Near Minnetonka, MN 55305
Phillip
Job Details: 04/04/2022
The timer on the dryer does not advance. Im ordering the timer. I got approval. PO#89191; ordrd 1 WP3406720 (Timer dryer)
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Eagan, MN 55123
Delton
Job Details: 04/04/2022
"Finally, after replacing transformer microwave is heating and working good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Excelsior, MN 55331
Adam
Job Details: 04/04/2022
Unit was still stuck with pressure error code. With the drain pump continuously running. Double checked the pressure hose and replaced to try out the pressure sensor again was still acting up. unit this time wont let me go through diagnostic mode. Main control board needs to be replaced.; ordrd 1 W11201274 (Main board)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB855DC3
Near Elk River, MN 55330
Matt
Job Details: 04/04/2022
"Customer complaint is, TOP LID LEFT HINGE HAS CRACK & IT WONT SHUT. Inspected and found the door is cracked by left hinge. Installed new door and tested. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GTS18HSNERSS
Near Minnetonka, MN 55305
Phillip
Job Details: 04/04/2022
"The customer played a video of the sound but it was hard to hear. It all sounded normal today. I pulled it out and it looked normal. The customer said at times he noticed frost on the ceiling in the freezer. I pulled off all the loose tape from the back. The fridge was not level, I raised the front legs so it leans back a little."
We serviced a
GE WASHER TOP LOAD
Model GTW335ASNWW
Near Minneapolis, MN 55446
Phillip
Job Details: 04/04/2022
The customers compliment was the washer would shake aggressively in the spin cycle. When I arrived to the house the customer was washing one bed sheet. I put into a spin cycle. As it started to ramp up to speed the basket banged against the sides but eventually stopped and the picked up speed. It got to 648 rpms. The washer shook but it never walked. The washer is balanced. I checked for error codes and if it needed a software update. There was one unrelated error code from 10 days ago and no updates needed. None of the bulletin updates applied to the issue. The washer is working as it should and the vibration is normal. I explained the operation of the machine and advised the customer to use the precise fill option for better performance. The customer is not happy with the machine and will contact GE.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED49STBW1
Near Minneapolis, MN 55446
Phillip
Job Details: 04/04/2022
The timer does not advance on the time dry. The customer does not really use the auto cycles. The timer gets 120 but the timer motor does not spin and its hot to the touch. Ordering the timer. ; ordrd 1 W10846428 (Timer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Hanover, MN 55341
Phillip
Job Details: 04/04/2022
The touch panel does not respond. I was able to put into a diagnostic cycle. I could only run the console test when I tried to run any other test it gave the f6e2 error. Thw tech sheet had me check many things but then is no help when the things I check checked on. The problem is either with the main board or console. I quoted the customer for each. They will call back if they want it repaired. Depending on witch part it is the total will be 460 or 490. F6-e2Control W11400681Panel control console W11112656; states that autho needed
We serviced a
LG REFRIGERATOR
Model LMXS27626S/00
Near Osseo, MN 55311
Phillip
Job Details: 04/04/2022
The customer said that sometimes the ice will jamb while its being dispensed from the door. Today the ice bucket was half full but some ice was clumped and stuck together but it would still dispense cubes. I verified the flap closes tight and warm air is not leaking into the ice bin. I took the ice maker out and cleaned the ice maker. I cleaned the crust out of the ice maker fill tube. I ran a test cycle and it filled good. I open the left door and held a magnet over the top switch and the ice maker fan came on and blew air out the vent. The freezer temp is at 0 and ice cream is hard. No error codes. If happens again could be a ice maker issue. I did not use any parts sent.
We serviced a
GE DRYER- GAS
Model HTX24GASK0WS
Near Minneapolis, MN 55406
Nate
Job Details: 04/04/2022
"Not heating. Found all fuses good and it heats great. Replaced the coils. Ignites and heats great. Checked airflow, 27 mph outside. Everything runs great now.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
DCS RANGE- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 04/04/2022
Door came off again. Happened when a contractor moved it. Put door back on. Nice and secure now.
We serviced a
GE WASHER FRONT LOA
Model GFW510SCNWW
Near Minneapolis, MN 55406
Nate
Job Details: 04/04/2022
"Tripping breaker. Office manager here asked if I have the kit on me. I did a software update with the newfi, but it needs a kit theres a bulletin for. WH22x32797. HL02-21 is the bulletin number.; ordrd 1 WH22x32797 (GFCI service kit)"
We serviced a
GE RANGE- GAS
Model RGAS300DM1WW
Near Minneapolis, MN 55416
Nate
Job Details: 04/04/2022
"Running 75 degrees too cool. Ran it at 400 and 450, and it was 10-15 degrees too cool. Recalibrated it, ran it again on 400, and it heated nicely to 400. Confirmed top shelf is stable, and leveled the unit out. Nice and level now. Bracket installed behind it. Customer asked if its installed correctly. I couldnt say for certain if it was."
We serviced a
THOR RANGE- GAS
Model HRG3618U
Near Minneapolis, MN 55421
Nate
Job Details: 04/04/2022
"Needs new clip on front right burner assembly, clip is broken. Cleaned out orfice per the bulletin. Still not igniting. Need whole front right assembly. See photo attached.DW or Jared could you get that part ordered and schedule follow up?; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LFXC24726S/00
Near Eagan, MN 55121
Delton
Job Details: 04/04/2022
"There is several service bulletins on this model for this specific issue. To replace control board, problem is the service bulletins are old and part number they list is different (older) then what the part number is when I look up part. Im guessing that newest part number (EBR78940615) overrides the part numbers that service bulletin say? Either way part# EBR78940615 shows not in stock. Also there is so much frost build up that customer will need to have fridge unplugged 48 hours before i get there so it is defrosted before i can do service.Please find part and schedule customer, customer is aware that Fridge will need to be unplugged and doors opened 48 hours previous to schedule.; saved tckt"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFW4011LW0
Near Saint Paul, MN 55104
Delton
Job Details: 04/04/2022
I replaced parts but looked into why soap was getting hard and clogging up dispenser. I found that only on normal and heavy cycles does the washer start with filling main wash detergent section and every other setting it will start by filling bleach so it gets splash over causing soap to get wet then hard and by yet time the machine calls to fill the main detergent soap has gotten hard and wont rinse down.I explained that to customer about how it fills different areas of the soap dispenser based on the cycle chosen. But in the user manual for washer it does not state that and customer says it shouldnt matter and should rinse out soap no matter what cycle because the user manual doesnt say not to use powder soap on specific cycles.I explained that there was nothing more i can do to fix it as that is how washer was designed to work.
We serviced a
JENN-AIR DISHWASHER
Model DW761UQW
Near Minneapolis, MN 55437
Delton
Job Details: 04/04/2022
"Found that the dishwasher was not draining because the garbage disposal was recently replaced and the dishwasher drain plug was never punched out.Punched out plug, dishwasher now drains and is working good.Very quick call.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS8B
Near Waconia, MN 55387
Adam
Job Details: 04/04/2022
Drain hose extension was plugged and couldnt clear. Replaced hose and everything is working great. ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock
We serviced a
GE STACKED DRYER
Model GUD27ESSMWW
Near Minneapolis, MN 55438
Adam
Job Details: 04/04/2022
Unit was getting power out of the control board and then was able to get power out of the control board but not to the water valve. Found the dual wire connector for the valve was loose and needed to be replace. Now everything is working great
We serviced a
KENMORE DISHWASHER
Model 665.13549N412
Near Elk River, MN 55330
Matt
Job Details: 04/04/2022
"Customer complaint is, LEAKS DRIPPING THROUGH LOWER LEVEL CEILING & ITS SPRAYING OUT THE FRONT & FLOOR IS WET. Inspected and tested. Found the drain hose was split and leaking. Part on order. ; ordrd 1 WPW10545278 (Drain hose)"
We serviced a
LG RANGE- ELECTRIC
Model GET ME
Near Minneapolis, MN 55443
Matt
Job Details: 04/04/2022
"Customer complaint is, R/F WON'T WORK ALL THE TIME NOT READING PAN(INDUCTION) & OVEN DR DOESNT CLOSE PROPERLY. Inspected and tested. Customer said it was bought less than a year ago. Theres no model or serial number. This range has been dropped on several sides. The front right corner of the frame is bent, also the door is bent really bad and is never going to close properly because the frame is bent. The back and side are dented in. I dont think we should do anything to this range even if we could. Its been damaged a lot and we are just going to keep getting redos. ; saved tckt"
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Maple Grove, MN 55311
Matt
Job Details: 04/04/2022
"Customer complaint is, OVEN DOESNT IGNITE. Inspected and tested. Found the bake ignitor had failed, also the door latch has failed. I installed the bake ignitor but couldnt test it because the range wouldnt let me do any testing with the door latch failed. The door latch had 120V but nothing was happening. Its possible the board has failed and is always sending 120V to the latch because it had voltage the whole time. The latch and board are not in stock.Part numbers WB10X24780, WB27X37997 and WB07X38053. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model CDT875P2N3S1
Near Maple Grove, MN 55311
Matt
Job Details: 04/04/2022
"Customer complaint is, THIN PLASTIC PART AT BOTTOM CATCHES ON DOOR PIECE ON BOTTOM AND STILL CATCHES IN MIDDLE. Installed 3 new parts supplied by GE and tested. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model GTS17DTNDRWW
Near Waite Park, MN 56387
Seth
Job Details: 04/04/2022
Not cooling. Start run relay was bad. I installed a jump cord and watched it run 20 minutes. The evaporator did not frost up. Failed sealed system was found.
We serviced a
GE DISHWASHER
Model GDF510PGR0BB
Near Saint Joseph, MN 56374
Seth
Job Details: 04/04/2022
I installed The GE provided and WD21X26941. I reprogrammed the control and tested. The dishwasher is now fixed
We serviced a
GE MICROWAVE
Model JNM3163RJ5SS
Near Eden Prairie, MN 55344
Adam
Job Details: 04/04/2022
Unit was making a loud humming noise and found the magnetron wasnt working. Replace mag and mag tube. And now everything is working great
We serviced a
KENMORE DISHWASHER
Model 665.13229N412
Near Cold Spring, MN 56320
Seth
Job Details: 04/04/2022
"I swapped the sump,and pump assy that had failed after a few weeks. The wash pump had great pressure, I ran it through service diagnostic mode and verified all systems are working the dishwasher is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Burnsville, MN 55337
Delton
Job Details: 04/04/2022
"Replaced control board, tested and refrigerator display comes on and is cooling and working good."