We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFT R1814 LWA
Near Brooklyn Park, MN 55443
Adam
Job Details: 07/18/2024
Installed gasket. Used food grade grease to relax the seal. Unit now sealing as it should.
We serviced a
GE RANGE
Model PGS930YPF
Near Lake Elmo, MN 55042
Aaron
Job Details: 07/18/2024
The bake igniter was receiving voltage, but wasnt heating up. I replaced the bake igniter and plugged the machine back in. Once voltage was returned to the range the baking ignition device lit the bake burner multiple times. Oven is back to normal every day use.
We serviced a
GE WALL OVEN++
Model JT950SOA3SS
Near Chanhassen, MN 55317
Kinnon
Job Details: 07/18/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55436
Dakota
Job Details: 07/18/2024
"IM not working, found light switch not sending power to IM when closed, replaced switch, then no power to Im found IM thermal fuse open, jumped fused and tested. Im module shorted causing fuse to blow. Ordered Im and switch; ordrd 1 D7824706Q (Icemaker) and 1 W11396033 (Light switch)"
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, MN 55302
Brandon
Job Details: 07/18/2024
Returned with the parts, installed new foot pedal. Cycled and tested.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Minneapolis, MN 55439
Delton
Job Details: 07/18/2024
Found that the filter housing is bad and causing slow water flow also wants new water filter. Ice maker broke off. customer approved estimate. Ordering parts and rescheduling.(Already replaced ice maker but will order other parts and collect full payment when i come back); ordrd 1 W10884390 (I/M ASSY) and 1 EDR4RXD1 (I/M ASSY) and 1 W11346623 (I/M ASSY)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHAXNB00
Near Minneapolis, MN 55436
Delton
Job Details: 07/18/2024
"Ice maker is bad, it has power but wont cycle. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 WPW10190961 (I/M ASSY)"
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS178TW01
Near Minneapolis, MN 55438
Delton
Job Details: 07/18/2024
Customer says her towels are getting frayed. Seems like dryer is getting too hot and when using perm press or delicate the clothes wont get dry. Ran test with dryer vent disconnected and heats up to 190 degrees on normal. I attached vent and heat spiked to 240 degrees which means that dryer vent is not getting good air flow which would cause dryer to get more hot and not venting out the wet air causing in slower drying times. Also the glide holders were not straight causing drum to have more drag. I adjusted holders and now drum spins more freely.Dryer itself is heating and working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRFG2383AF8
Near Lakeville, MN 55044
Delton
Job Details: 07/18/2024
Replaced deli drawer UI and it is now responsive and can change settings. Refrigerator is working good.
We serviced a
HISENSE FREEZER
Model CFU14N6AWE
Near Cottage Grove, MN 55016
Hyrum
Job Details: 07/18/2024
Replaced inverter and main control board with parts listed. Complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Minneapolis, MN 55426
Dakota
Job Details: 07/18/2024
IM not working. Found IM heating circuit open/melted internally, replaced Im and tested unit harvest and fill ok ;
We serviced a
ELECTROLUX DRYER
Model ELFE7337AW
Near Saint Paul, MN 55106
Hyrum
Job Details: 07/18/2024
Customer states the machine makes a rattle sound after a minute or two of running. Confirm the issue and open up the machine and discovered some thing had wrapped itself around one of the rollers. Clean this roller off and lubricated and reassembled. Machine sounds a lot quieter now.
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2
Near Brooklyn Park, MN 55443
Adam
Job Details: 07/18/2024
Installed knob. Unit now changing settings as it should
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AFA
Near Farmington, MN 55024
Delton
Job Details: 07/18/2024
Electrolux sent whole new microwave. I installed new microwave. Looks, and is working good.
We serviced a
UNKNOWN REFRIGERATOR
Model EBS51SS1
Near Lakeville, MN 55044
Delton
Job Details: 07/18/2024
Top hinge hitting metal when opening/closing door. I raised bottom hinge with washers and door now opens and closes smoothly.;
We serviced a
LG WASHER
Model WM9000HVA
Near Chanhassen, MN 55317
Kinnon
Job Details: 07/18/2024
Replaced door boot and dispenser assembly - all tests good -
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Eden Prairie, MN 55347
Kinnon
Job Details: 07/18/2024
Did onsite over phone e troubleshooting with Samsung determined module board on ui assembly - Samsung provided part number - ordered and scheduled ; ordrd 1 DD92-00043C (Ui module)
We serviced a
FRIGIDAIRE REF BUILT IN++
Model FFSC2323TSA
Near Dayton, MN 55327
Adam
Job Details: 07/18/2024
Unit making noise while dispensing water. Unhooked water line going into filter made no noise. Unhooked water line coming out of filter and made noise. Unit needs new filter head. Customer approved quote and will be available Monday morning. ; ordrd 1 5304522623 (I/M VALVE - FILL VALVE 3 -COIL)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFG2353AF0
Near Wayzata, MN 55391
Paul
Job Details: 07/18/2024
Found water line to FF water dispenser cut inside door hinge. Replaced water line. Adjusted door hinge height for proper French door flapper operation. Verified no leaks and proper flapper operation.
We serviced a
LG REFRIGERATOR
Model LFXS24623D/01
Near Eden Prairie, MN 55344
Paul
Job Details: 07/18/2024
Verified inefficiency compressor. Replaced compressor and filter drier. Evacuated and charged system. Started and verified operations.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Waconia, MN 55387
Paul
Job Details: 07/18/2024
Customer stated unit not cooling, and ice chute drips water. Found freezer and fresh food compartments both at correct temp. Tested operations of fans, thermistors, dampers, all good. Entered test mode and found spec 75? ambient temp and 57% relative humidity, which is causing ice chute to sweat. Customers temp swing likely due to no product in refrigerator and immediately after a defrost. Ice chute heater is working, will need lower RH numbers in the house to stop ice chute from sweating. Informed customer.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Big Lake, MN 55309
Matt
Job Details: 07/18/2024
NOT ADVANCING THROUGH CYCLES. Customer states the unit will just stop mid cycle and then they cant restart it, this can happen at anytime during the cycle. Started dishwasher and it worked fine for about 30 minutes and then would pause with the display flashing. I figured out that the door is popping open just enough to not read the door as closed and I can get it to do it by messing with the door. Dishwasher needs a new door latch kit. Installed new door latch kit and tested. Dishwasher is working great and not stopping in the middle of a cycle while testing. Dishwasher is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Saint Michael, MN 55376
Matt
Job Details: 07/18/2024
NOT COOLING. FF compartment temperature is 50F and freezer is 46F. Compressor and fans are running. I removed the evaporator cover and theres only frost on the first 18in. The sealed system has failed. Refrigerator is over 9 years old. Customer would like quote on repair. ; saved tckt
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922369-13
Near Minneapolis, MN 55405
Dakota
Job Details: 07/18/2024
Part shipment delayed ; schdld next appmnt for 7/23 TUE !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Farmington, MN 55024
Delton
Job Details: 07/18/2024
Found that the there is ice on bottom of freezer. Found that the evaporator drain is clogged. Defrosted drain and ensured it had a high loop. Tested and is draining in top drip pan. No more leaks. Refrigerator is working good.
We serviced a
GE LAUNDRY CENTER++
Model GUD27GSSMWW
Near Stillwater, MN 55082
Aaron
Job Details: 07/18/2024
The customer heard a clunking/scraping noise the other day when they were drying a load of laundry, removed some laundry noise continued. Removed all laundry noise continued. I used the SmartHQ device to read any error codes that would indicate a possible problem or fault, all stored codes were at least a year and a half old. The idler pulley wheel and belt are both in place and free from defects. The motor spins freely, blower motor wheel had a build up of sand and lint that I cleaned out. The drum moves by hand easily, but there are scratches towards the front lip, that tells me that the dryer had a heavy pad that unbalanced the drum and caused it to make contact with the metal surrounding the blower motor, the idler belt and pulley have aligned the drum, sits squarely in the cabinet. No parts or repairs required.
We serviced a
KENMORE REFRIGERATOR
Model 795.77552600
Near Chaska, MN 55318
Kinnon
Job Details: 07/18/2024
Im replaced water line that had pinhole leak all tests good
We serviced a
LG DRYER
Model DLE0442W
Near Carver, MN 55315
Kinnon
Job Details: 07/18/2024
"Arrived on site tested heater core test good at 17 ohms found open high limit and also thermostat with intermittent connection. Do not have thermostat in truck stock please order both parts and schedule if approved - per customer, Doug has to approve all estimates she will relay the estimate information to him and he will call into the office with an approval or decline; ordrd 1 6931EL3001E (THERMOSTAT ASSEMBLY) and 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT)"
We serviced a
LG REFRIGERATOR
Model LFXS26973D/10
Near Carver, MN 55315
Kinnon
Job Details: 07/18/2024
"Arrived on site unable to duplicate problem, but based on customer information, the freezer room icemaker is intermittently binding, causing loud snapping sound per customer. They spoke with square trade and were told to expect a part, but they did not receive any tracking and no part has arrived yet. The freezer icemaker is defective. The part number is. AEQ72909602. please contact Square trade and confirm if a part is already been shipped. If not, have Square trade order that part number and ship it to the customer and schedule the customer thanks.; O-emld tckt"
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EP/A3
Near Chaska, MN 55318
Kinnon
Job Details: 07/18/2024
Unable to locate parts at my address or on my truck spoke with customer regarding part delay. Customer is happy with reschedule. I will research and resolve issue.; ordrd 1 DC93-00634A (Idler arm) and 1 Dc97-16782a (Roller) and 1 6602-001655 (Belt)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rice, MN 56367
Brandon
Job Details: 07/18/2024
"Customer states the timer knob broke off, found the stem going into the timer switch was broken. Quoted the customer for a new switch, customer approved. ; ordrd 1 WPW10185992 (Timer)"
We serviced a
GE REFRIGERATOR
Model GDE21EYKHRFS
Near Hudson, WI 54016
Aaron
Job Details: 07/18/2024
The customers in freezer icemaker had ceased production. The icemaker would not go into harvest so I replaced the icemaker assembly. The new icemaker harvested and called for water but water did not flow. We were getting 120 V to the solenoid valve so I replaced the solenoid valve and checked to see if water flowed after that. Water still was not flowing at that point so I shut the water supply off the solenoid valve disconnected it and turn the valve back on to find a low pressure situation. Ultimately, I think it was a low pressure situation, but I replaced all parts anyhow. Customer is going to restore water flow to his refrigerator.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Saint Paul, MN 55105
Hyrum
Job Details: 07/18/2024
Discovered while reassembling the damper assembly I pinched a wire for the defrost heater. Repaired the wire and tested. Machine is now working properly.
We serviced a
BOSCH RANGE
Model HGI8046UC
Near Baldwin, WI 54002
Aaron
Job Details: 07/18/2024
The customers bake and broil flame apertures were not igniting when various cycles were selected. The light in the oven also would not light. I replaced the bake flame igniter because it tested without continuity while receiving line voltage. Once I replace the igniter and plug the machine back in, the bake flame aperture lit. Once the new igniter was in place the lightbulb lit up once again and the broil element would produce a flame. Oven is good for normal every day use again.
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Sauk Rapids, MN 56379
Brandon
Job Details: 07/18/2024
Customer states the drum wont turn. Had to hook the water lines back up. Ran unit on diagnostic cycle. For a 3C2 code. Quoted the customer a hall sensor customer approved ; ordrd 1 DC31-00098A (Hall sensor)
We serviced a
KENMORE REFRIGERATOR
Model 1066272210
Near Minneapolis, MN 55418
Dakota
Job Details: 07/18/2024
Weak cool fzr unit has low side refrigerant leak, gave estimate for evap replace. Customer declined repair.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VWO
Near St. Cloud, MN 56301
Brandon
Job Details: 07/18/2024
"Customer stated the unit was getting warmer and warmer, removed the lower shelfs and back cover found the compressor was not running the light in the cabinet was one and so was the lower green LED light. Unplugged and plugged in the unit started up, checked and found the potentiometer did not show open when the switch was off. Customer approved a new new potentiometer, ordered a new control board in the off chance the potentiometer is not only the issue. ; ordrd 1 5304523789 (Potentiometer) and 1 5304529281 (Control board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFG1723AV03
Near St. Cloud, MN 56301
Brandon
Job Details: 07/18/2024
"Customer stated the unit was making noises. Customer had video of noise. Removed the freezer door and shelfs, customer stated someone else had looked at the issue in May found the icemaker tray fell out, one of the plastic supports and the top cover were broken, looked like the top cover was installed incorrectly and had a few tabs broken off. Checked the fan for ice or anything that was making the noise. Ordered parts. ; ordrd 1 243297604 (Icemaker) and 1 809069207 (Fan motor) and 1 5304529286 (Bracket) and 1 5304529154 (Cover) and 1 140019597032 (Support)"
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Otsego, MN 55362
Matt
Job Details: 07/18/2024
DISHWASHER ISSUES, OPERATIONS, DISHES NOT DRY-NOT DRYING. The rinse aid dispenser is empty and customer is not using any. I put dishwasher into service mode and theres no errors and heater and fan are working. I started a heavy cycle and heater came on and dishwasher was drawing about 7.5 amps. Dishwasher is testing good. I advised customer that they will need to use rinse aid for better drying results. I also advised that the fan doesnt run in eco, delicate and only runs about half the amount of time on the quick cycle.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Saint Paul, MN 55116
Hyrum
Job Details: 07/18/2024
Installed new assembly and testedComplete
We serviced a
GE REFRIGERATOR
Model CYE22TP2MDS1
Near Elk River, MN 55330
Matt
Job Details: 07/18/2024
NOISE COMING FROM THE BACK. Found the noise is coming from the FF evaporator fan. I removed evaporator cover and found a lot ice buildup around the edges of the cover. The evaporator cover and air duct tower foam is really water logged and expanding so theres not a good seal. Refrigerator needs a new air duct tower part number WR17X35668 and evaporator cover part number WR17X34327. I called and talked to Rachel and she approved and ordered parts to be sent directly to the customer. Customer will call us when they receive the parts. Please schedule me 2 hours for this repair. ; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near Minneapolis, MN 55406
Dakota
Job Details: 07/18/2024
Overflowing from air gap while draining, found hose to garbage disposal clogged, while removing hose, cracked air gap. Replaced air gap and cleaned hose, tested unit now draining and no leaks
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399MF7
Near South Haven, MN 55382
Brandon
Job Details: 07/18/2024
"Customer states the fresh food compartment stopped cooling the customer unplugged and let the unit sit for a few days plugged back in and it did it again. When I arrived the unit was unplugged. Removed the lower freezer drawers, door and shelfs. Put the unit into defrost and found there was no amp drawn. Removed and checked the board for burn spots or any other issues found no noticeable issues on the board. Customer approved new board ; schdld next appmnt for 7/23 TUE !"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Saint Paul, MN 55118
Hyrum
Job Details: 07/18/2024
W11266006 machine control Machine has erratic behavior at the end of the wash and sometimes gets stuck spinning or doesnt spin at all. See attached service bulletin. Need to replace main control board. Please order parts and reschedule.; O-emld tckt
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6300AV
Near Minnetonka, MN 55305
Adam
Job Details: 07/17/2024
"Unit not running found water in the unit and not draining. Removed the water and filter to the pump. Nothing in the pump but the propeller is damaged and not draining. Quoted for new drain pump. Owner approved. Ordered and rescheduled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DC97-20621A (PUMP, DRAIN ASSM)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US6B
Near Shakopee, MN 55379
Kinnon
Job Details: 07/17/2024
Tested dishwasher on site unable to duplicate any obvious problems with dishwasher heater tested good at 17 ohms. Client states glasses and plates are hot at end of cycle possible week wash motor and or control board problem with heater ordered control and wash motor. This unit is under manufacture warranty. Scheduled customer.; ordrd 1 5304519906 (Wash motor) and 1 5304535630 (Pcb control)
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24SAX9-N
Near Lake Elmo, MN 55042
Hyrum
Job Details: 07/17/2024
"Well, cleaning the pump and filter last time I didnt get the rotor clip in correctly. Causing it to vibrate. Clip it in and tested machine sounds much better now. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GTS17DTNFRWW
Near Richmond, MN 56368
Brandon
Job Details: 07/17/2024
Customer stated the unit was making noises, found it was the evaporator fan in hitting the back cover, was able to get the fan from hitting, there was only one bumper on the side of the fan, reversed one of the grommets, got the fan motor tight not it is not moving.
We serviced a
LG WASHER STACKED++
Model WKEX200HBA
Near Monticello, MN 55362
Matt
Job Details: 07/17/2024
"I dont have any parts. I called and talked to Dana and they were never ordered. Im ordering the door bellow and dispenser assembly, but cant find the drawer part number AGL77376803. Dana can you find this drawer and reschedule the customer. I need 4 hours for this repair. ; ordrd 1 ACZ74070513 (Dispenser assembly) and 1 MDS66290824 (Bellow), states that autho needed"
We serviced a
SAMSUNG DRYER
Model DVG45A6400W/A3
Near Hudson, WI 54016
Aaron
Job Details: 07/17/2024
"The customers dryer tumbles and has air flow but doesnt heat. The high limit thermistors test good, continuity present, the idler belt pulley is sturdy and in place, the belt itself too. The defective part that is keeping the dryer from heating is the ignition device, theres no continuity and is receiving 120 volts. I ordered from Marcone and will return 7/23/2024 to repair.; ordrng 1 DC47-00022A (GLOW IGNITER)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GWV0
Near Otsego, MN 55330
Adam
Job Details: 07/17/2024
Customer dryer not heating. Opened up unit. Tested element and it tested bad. Quoted customer for repair and customer approved. Greased wheels, vacuumed unit and installed heater. Unit now working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Dayton, MN 55327
Adam
Job Details: 07/17/2024
Installed part from last diagnosis. Unit is now heating properly
We serviced a
SAMSUNG DRYER STACKED++
Model DVE45R6300V/A3
Near Minnetonka, MN 55305
Adam
Job Details: 07/17/2024
Complaint to dryer not tumbling. Disassembled and found that the motor is not tumbling getting correct voltage to the motor. Tried to remove the blower wheel to see if we could just get a motor cannot we have to get a assembly because blower wheel is stuck on. Quoted for blue book customer approved and rescheduled customer.; ordrng 1 DC93-00101N (MOTOR ASSM)
We serviced a
LG REFRIGERATOR
Model LSC27925ST
Near Shakopee, MN 55379
Delton
Job Details: 07/17/2024
Found that the water resivour waterline is brittle and cracking on back of refrigerator. Also ice maker cycles and when filling overflows the ice maker tray and leaks. Customer approved estimate. Ordering parts and rescheduling. (House is being sold and closed when I come back. Collecting payment now and nothing is due when I come back with parts)Note: water and ice were not being use so there is no water damage to anything.
We serviced a
KENMORE WASHER
Model 110.20022013
Near Saint Joseph, MN 56374
Brandon
Job Details: 07/17/2024
Returned with the part, removed the cover and installed the new valve. Cycled and tested the washer now fills with water.
We serviced a
LG REFRIGERATOR
Model LMXS28626SH.ASTCNA1
Near Annandale, MN 55302
Paul
Job Details: 07/17/2024
"Found fan not running, drier plugged. Replaced fan assembly. Ran fans in test mode. Replaced plugged drier, evacuated and recharged. Started. Fans ran for a few minutes. Will check back on customer. ; saved tckt"
We serviced a
GE DISHWASHER
Model GDF610PMJ4ES
Near Maple Grove, MN 55311
Paul
Job Details: 07/17/2024
Found unit unresponsive. Verified power to controller. Diagnosed controller and user interface not communicating properly. Replaced controller and user interface. Set dip-switches on UI. Start and verify operations.
We serviced a
GE DRYER
Model GFD85GSPNRS
Near New Richmond, WI 54017
Aaron
Job Details: 07/17/2024
The dryer door was broken during delivery, so I swapped the damaged door for a brand new assembly sent from the manufacturer. Double checked my install was sound and found no heat in the drum during a timed dry cycle. I slid the dryer out and found that the supply valve was in the off position, so I opened it with the customers approval ave fan another timed dry cycle. The dryer heats, tumbles ave provides air flow. Good for normal, everyday use.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Minneapolis, MN 55428
Adam
Job Details: 07/17/2024
Unit wasnt draining. Opened unit and tested drain pump for voltage. Pump receiving proper voltage. Replaced pump, unit now operating as it should.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near New Brighton, MN 55112
Adam
Job Details: 07/17/2024
"Costumer complaint. Compressor was getting hot. Customer found the condenser fan not working. He cleaned back there then the fan started to work. Compressor seams to be running normal now. Also brought up about a hammering noise. Found in test mode the icemaker is making the noise. Compressor was quiet. Unit has been cooling properly the whole time. Never had soft items in the freezer. Recommended customer get condenser fan replaced. Customer approved repair. Customer to call back when they are back in town from vacation to schedule appointment.; ordrng 1 4397620100 (Condenser fan), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Blaine, MN 55434
Adam
Job Details: 07/17/2024
Ice maker was not harvesting. Complaint was ice maker intermittently not working. Replaced ice maker
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Minneapolis, MN 55445
Adam
Job Details: 07/17/2024
Unit not heating. Opened up unit and tested heat element. Heat element tested bad. Ordered heat element and rescheduled for Monday ; ordrng 1 DC97-14486ADNS (HEATER ASSEMBLY - USE DE486A)
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Lake Elmo, MN 55042
Aaron
Job Details: 07/17/2024
"The middle rack guides of the dishwasher are bowed and do not move. Theres not any adjustment to be made, replacing the left and right roller assemblies is the only corrective action.808092517 left hand roller, 808092518 right hand roller ordered. ; ordrng 1 808092518 (Right hand roller) and 1 808092517 (Left hand roller)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Saint Paul, MN 55103
Hyrum
Job Details: 07/17/2024
"On arrival discovered that the door gasket was torn very badly. Machine was already defrosted, but customer says it was causing frosting pattern right around the door. Need to replace gasket. Will return on Tuesday.; ordrng 1 DA97-05557Y (Gasket)"
We serviced a
KENMORE WASHER
Model 110.29852991
Near Saint Paul, MN 55108
Hyrum
Job Details: 07/17/2024
On arrival discovered a bad motor coupling. Replaced with new part from truck stock contested. Machine seems to be working properly now.; used 1 285753A (DD COUPLER) from stock
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2743BQ0
Near Saint Paul, MN 55104
Hyrum
Job Details: 07/17/2024
And the machine through full cycle, and checked for any indications of any issues that could cause the streaking and did not find any. Unable to replicate failure.
We serviced a
ASKO++ DISHWASHER
Model D5654XXLHS/TH
Near Hopkins, MN 55305
Kinnon
Job Details: 07/17/2024
Found dishwasher with no fill error pulled dishwasher found water valves on on waterline popped in the off position turned on water valve on water line tested dishwasher fill normally washes normally
We serviced a
SPEED QUEEN WASHER STACKED++
Model LTEE5ASP175W01
Near Minnetonka, MN 55345
Kinnon
Job Details: 07/17/2024
Replaced heater core assembly with heater kit all test good
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US
Near Hopkins, MN 55343
Paul
Job Details: 07/17/2024
"Found noisy during spin cycle and leaks water. Found left counterweight fell off and broke outer tub, causing the noise and leaks. Will quote repair. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Elk River, MN 55330
Matt
Job Details: 07/17/2024
TEMP ON OVEN IS NOT CORRECT - WOULD LIKE IT CALIBRATED - KNOBS POP OFF EASILY. Customer said its about 25F on the cool side and if they turn oven up 25F it seems to cook normal. Started oven at 350F and after 3 cycles it was averaging about 370F. Oven is actually 20F hotter than the set temp. I adjusted the calibration +5F per customer and showed customer how to recalibrate if they need to. Customer is going to order new knobs.
We serviced a
MAYTAG WASHER
Model MAV4755AWW
Near Bloomington, MN 55438
Delton
Job Details: 07/17/2024
Found that the drain pump is bad and making grinding sound. Also belt and hinge are worn. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP35-6780 (DRAIN PUMP ON) and 1 WP21352320 (BELT) and 1 WP35-2044 (Hinge)
We serviced a
GE DISHWASHER
Model GSD3960L00SS
Near Minneapolis, MN 55401
Hyrum
Job Details: 07/17/2024
Customer states that the machine did not drain a couple of times and that the machine is leaking. Customer states that the machine will drain and then the sink will back up. Instructed them that they will need to clear the disposal before they start the machine. Discovered a section of the door gasket had come out of place. Disassemble the door and clipped it back into place and tested. Machine is not leaking anymore. complete
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFB
Near Edina, MN 55439
Delton
Job Details: 07/17/2024
Replaced microwave switches assembly. Tested and microwave is heating and working good.
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBT0
Near Edina, MN 55439
Delton
Job Details: 07/17/2024
"Dishwasher is 24 years old. Found a lot of things going bad with this dishwasher, it is leaking underneath. Leaking from motor, water valve, drain pump. Also soap dispenser door wont close. Upper and lower racks are rusting and prongs are falling off and getting into motor. Heating element is warped. Will need to get autho and check whats covered. Likely not cost effective and some parts are NLA.Dishwasher failure due to normal usage over time.Soap dispenser 8269996 NLA; heating element 8194200 NLA; sump/motor assembly W10782773; drain pump 8268411 NLA; upper rack 8193944; lower rack W10728159; water valve WP8531669; saved tckt"
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Eden Prairie, MN 55346
Paul
Job Details: 07/17/2024
Customer stated timer not advancing properly. Tested operations of dryer and timer. All worked as they should.
We serviced a
DANBY REFRIGERATOR
Model DAR044A4BDD-6
Near Minneapolis, MN 55436
Delton
Job Details: 07/17/2024
Replaced cold control, tested and compressor comes on and informed customer to use water and take temperature of water to ensure correct temperatures.Mini fridge is working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eden Prairie, MN 55346
Kinnon
Job Details: 07/17/2024
Confirmed wash motor is not starting defective wash sump assembly. Customer estimate is total repair cost. 436.31. -129 estimate remaining is 307.31 customer is not sure if they want to approve or decline the estimate yet. I will put this in authorization pending. They will call the office.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Carver, MN 55315
Kinnon
Job Details: 07/17/2024
Broken side panel on upper rack - ordered kit - checked stock parts in truck not correct - customer approved estimated and scheduled customer - parts ordered Dey ; schdld next appmnt for 7/25 THU !
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Chanhassen, MN 55317
Paul
Job Details: 07/17/2024
"Customer states top refrigerator section cools fine, but both bottom freezer sections are very warm. Inspected frost pattern on both freezer evap coils, very little frost. FF section has its own sealed system and is fine. Cleaned condenser coil. Tapped into freezer suction line. Found unit running in deep vacuum low on refrigerant. Unable to find refrigerant leak near compressor, condenser, or either evaporator. Charged system with refrigerant, unit is cooling temporarily. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DFI652
Near Excelsior, MN 55331
Paul
Job Details: 07/17/2024
Replaced drain pump. Verified drain operation and dishwasher operations.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HCB 2060 INDEX 211 /
Near Minneapolis, MN 55419
Hyrum
Job Details: 07/17/2024
"614323501 bored6108015 icemakerCustomer states that the machine does not making ice and the freezer temperature fluctuates. Discover that the arm on the icemaker was broken. Discovered that the machine was frosted up and it wasnt defrosting properly. Tested and the bar was getting into power to the heater. Tech-support says to replace the board . Please call customer with quote and order parts. Please also order a freezer thermometer just in case.; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWNE82SP113TW01
Near Minneapolis, MN 55439
Hyrum
Job Details: 07/17/2024
"38505P brake 735P3 pads203950 washer204253 greaseCustomer says there is two sounds theyre hearing one is a tripping or clicking sound during the spin, and the other is a squeak when it shifts between spin and agitate. Discovered that the grease on the springs had degraded and pull the springs and lubricated them seem to fix the sound. Discovered that the brake was slipping during the agitate, causing the other sound. Going to replace the break and all of the included hardware. Ordered parts from data distributing. Will return on Monday. If we can get parts any faster from factory direct or otherwise please reach out to customer if possible; ordrng 1 38505P (Brake) and 1 735P3 (Pads) and 1 203950 (Washer) and 1 204253 (Grease)"
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Mendota Heights, MN 55118
Hyrum
Job Details: 07/17/2024
"11028084 zeolite container with seal and toolAt this time could not get ring to thread onto the container and seal. It looks like the threads might have been bent at some point during previous installation. Please call warranty company for authorization and then order parts and reschedule.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model LAT8604AAE
Near Minneapolis, MN 55424
Delton
Job Details: 07/17/2024
Replaced timer and belts, tested and washer will now go into spin mode on all cycles. Washer is working good.
We serviced a
KENMORE WASHER
Model 110.21302013
Near Bloomington, MN 55425
Delton
Job Details: 07/17/2024
"Found that the transmission bearings are worn and when in spin mode washer is very loud. Also in diagnostics, actuator/shifter error. Due to costs customer will think about repairs and call back if they want to proceed and get parts ordered.; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SR/AA
Near Jordan, MN 55352
Kinnon
Job Details: 07/17/2024
Replaced family hub screen module tests good
We serviced a
ELECTROLUX RANGE
Model EW30ES65GSF
Near St. Cloud, MN 56301
Brandon
Job Details: 07/17/2024
"Wrong address, the address needs to be 1517 not 1617, told the customer to call the manufacturer and let them know to update the ticket. Has a code E15. Would need for parts 316576612, 316442120, 316443916; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Elk River, MN 55330
Matt
Job Details: 07/17/2024
DRYER WILL NOT START. WHEN START BUTTON IS PUSHED, IT JUST BUZZES. Customer had spun the drum by hand and now its working, just making a clicking noise while running. I disassembled dryer and rollers, idler pulley and belt look good and theres nothing stuck in the blower wheel. I installed new rebuild kit and vacuumed out inside of dryer. Reassembled and tested. Dryer is working and no more clicking noise. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFX28968SW/06
Near Otsego, MN 55301
Matt
Job Details: 07/17/2024
ICE IS STUCK - CAN'T USE DISPENSER. FF compartment temperature is 38F and freezer is 1F. I found the ice chute was plugged with cubes. Cleaned out ice bucket and chute. Tested and ice is now dispensing. Refrigerator is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ03
Near Woodbury, MN 55125
Aaron
Job Details: 07/17/2024
"The customers refrigerator is losing temperature randomly but it is recovering temperature after an extended amount of time.The defrost thermostat and circuit test could not be activated, I tried over and over again but the user interface automatically defaults to S which indicates that the defrost thermostat is in short or closed. The compressor is pulling 1.02 ohms on my amp clamp ave there arent visible signs of refrigerant leak, although there are water marks on the copper refrigerant lines.The evaporator fan feed signal did waiver with constant voltage to the motor, thats another indication of a defect causing loss of temperature in the machine. I drew up an estimate for W10128551 (evaporator fan motor) and W11360592 (defrost thermostat/limiter) with L-14 labor rate, the customer wants to think about it.; used 1 W11260592 (DEFROST THERMOSTAT / LIMITER), and 1 W10128551 (Evaporator fan motor) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI33AR80WS7
Near Woodbury, MN 55129
Aaron
Job Details: 07/17/2024
"The customers fresh food produce drawer doesnt close evenly, there is a slightly larger gap on the left compared to the right sides. I found the drawer slide on the left was wobbling and I tightened it down but that only helped a like bit. Im ordering hardware to replace the left and right drawer slides.The left (5304524854) and right slides (5304524853) are only available from the manufacturer. Please order and schedule a return date. Please order 5304524845 x2 as well.; O-emld tckt"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Cottage Grove, MN 55016
Aaron
Job Details: 07/17/2024
I didnt receive the left and right door hinges. Will have to return when parts are received.; schdld next appmnt for 7/23 TUE AM
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US6B
Near Shakopee, MN 55379
Kinnon
Job Details: 07/17/2024
Tested dishwasher on site unable to duplicate any obvious problems with dishwasher heater tested good at 17 ohms. Client states glasses and plates are hot at end of cycle possible week wash motor and or control board problem with heater ordered control and wash motor. This unit is under manufacture warranty. Scheduled customer.; ordrd 1 5304519906 (Wash motor) and 1 5304535630 (Pcb control)
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near Clear Lake, MN 55319
Brandon
Job Details: 07/17/2024
Customer stated the unit was making a loud noises, disassembled and found the rear rollers were worn out. Quoted the customer new rear rollers. Customer approved, installed rollers, vacuumed out the unit, lubed the other drum rollers and the idler pulley.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Clear Lake, MN 55319
Brandon
Job Details: 07/17/2024
Returned with parts , repaired Burnt wire, tested unit did not work. Installed both boards, cycled and tested the unit now works as it should.
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522B
Near Minneapolis, MN 55429
Kinnon
Job Details: 07/17/2024
Replace broken icemaker water valve. There was an extra piece that did not come with the new icemaker took picture in notes turned on icemaker all connectors plugged in new icemaker installed
We serviced a
SAMSUNG DRYER
Model DVE50R5400V1/A3
Near Otsego, MN 55330
Brandon
Job Details: 07/17/2024
Customer states the dryer is working fine, just not heating. Disassembled and found the element had a break in it. Vacuumed out the unit lubed the idler wheel, the drum rollers are in good shape as is the belt. Installed new heater. Cycled and tested the unit is heating as it should
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Otsego, MN 55330
Brandon
Job Details: 07/17/2024
Returned with the part, installed, checked for leaks, water dispenser working as it should.
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/06
Near Saint Michael, MN 55376
Matt
Job Details: 07/17/2024
ICE MAKER NOT WORKING. Freezer temperature is 0F and FF is 39F. I cycled ice maker and theres no ice in the tray and it didnt fill. I found a service bulletin that said to power cycle the refrigerator and if ice maker doesnt start working to replace it. I was just starting to reassemble everything and about 6 inches of ice fell out of the ice maker fill tube. I cycled ice maker again and it filled with water. Im not sure whats going on here. It could be a valve, but I didnt see any ice buildup in the ice maker or chute. I advised customer to try it and see what happens.
We serviced a
FRIGIDAIRE WALL OVEN++
Model PCWS3080AFB
Near Andover, MN 55304
Nate
Job Details: 07/16/2024
Sensor did not fix issue. Found the main pcb charred. Ordered new board. Customer also requested new knob 5304532090 but I cant find anyone who has it. It is scratched. DW can you try and find one and order it for when I return?; ordrd 1 5304536397 (Main pcb)