We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3016TWA
Near Minneapolis, MN 55412
Phillip
Job Details: 08/09/2022
The complaint was the oven was not heating. I turned it he oven on and found the bake ignitor was not glowing. I tested the bake ignitor and found it was bad and I was getting voltage to the ignitor. I replaced the bake ignitor. Its working good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SPEED QUEEN WASHER FRONT LOA
Model AFNE9BSP116TW13
Near Saint Paul, MN 55108
Phillip
Job Details: 08/09/2022
The complaint was the washer would stop and flash 29 . I ran a load with a blanket and its working good. The drain pump was clear and it drains good. They are using a lot of soap. I advised they switch to pods. Today I found no issues.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGT7646DQ0
Near Roseville, MN 55113
Phillip
Job Details: 08/09/2022
"The customer said the clothes in the dryer have a smell after they are dry. They are doing construction in the house and did some staining. The flame that a gas dryer creates to supply heat is strong enough to ignite vapors from combustible materials, such as paint, stain and varnishes. I explained to the customer what is happening and he can dry to air out the basement and run the dryer empty on high heat to get rid of the smell."
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH7500AWW
Near Otsego, MN 55301
Matt
Job Details: 08/09/2022
"Customer complaint is, LOUD AT SPIN CYCLE. Inspected and tested. Drum is loose and is roaring in a spin. The rear bearing has failed. This is not covered. Washer needs to be replaced."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27FDBTNSR/AA
Near Hopkins, MN 55305
Adam
Job Details: 08/09/2022
Unit was leaking water from the where the water filter hooks up. Replaced filter head housing. Now unit is working properly without leaking. Tested about a gallon of water to make sure no other leaks. Everything is working properly. Used DA97-06417G
We serviced a
WHIRLPOOL RANGE- GAS
Model MISSING
Near Minneapolis, MN 55407
Nate
Job Details: 08/08/2022
"Not heating, and had an F2 error while using the cook top on medium. No serial or model number. Most likely a control board issue if it begins doing an F2 more frequently. Replaced a bad ignitor. Didnt have any of the 530393 ignitors so used 12400035, had quoted 165 so did not charge more for the more expensive ignitor. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF368GSD
Near Minneapolis, MN 55419
Nate
Job Details: 08/08/2022
"Not heating up well, and it smells like gas. Found a bad ignitor. Replaced it with 5303935066. Bakes and ignites great now. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Lakeville, MN 55044
Delton
Job Details: 08/08/2022
Replaced door hinge and caps. Tested and door now is in place and opens/closes normally. Washer starts and is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chanhassen, MN 55317
Adam
Job Details: 08/08/2022
Motor would randomly stop and not finish cycle. Found out when I was there I couldnt get the motor to even turn on. Was getting right voltage to the motor just the motor had fail. Let customer know its common on these models for this issue. Ordered W10605057 sump assembly and rescheduled customer for repairs; ordrd 1 W10605057 (Sump assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rogers, MN 55374
Matt
Job Details: 08/08/2022
"Customer complaint is, ICEMAKER/DISPENSER ISSUES, ICE MAKER STOPPED WORKING. Inspected and tested. FF compartment temperature was 38F and freezer was 3F. Ice maker was turned off. I cycled the ice maker and it dumped the cubes that were in there and then it filled with water. Everything tests good. Looks like it was just turned off."
We serviced a
GE RANGE- ELECTRIC
Model JBP66C0K1CC
Near Saint Michael, MN 55376
Matt
Job Details: 08/08/2022
"Customer complaint is, OVEN NOT HEATING. Inspected and tested. Found the bake element is burnt out. Part on order. ; ordrd 1 WB44T10011 (Bake element)"
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Sartell, MN 56377
Seth
Job Details: 08/08/2022
"Customer is having an issue with condensation buildup by the fan in the fresh food section. I installed a new heater and temp sensor. I also left some instructions as I found holes in the fridge liner and the evaporator cover needed some sealing. ; used 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"
We serviced a
GE RANGE- DUAL FUEL
Model JGB60DEJ6WW
Near Corcoran, MN 55340
Phillip
Job Details: 08/08/2022
"Customer complaint the upper oven was not holding temp and was cooking at a lower temperature, the lower oven was not getting hot at all anymore. I took the temperature of the upper oven and found the upper oven was cooking 25? cooler. I just did the temperature of the upper oven +30?. I found the fake igniter for Loura one was bad. I replaced the lower oven bake igniter and then oven heated to 350 no issues.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model HTX24EASK0WS
Near Plymouth, MN 55446
Phillip
Job Details: 08/08/2022
The customer said the dryer was making a loud noise. We started the dryer and it sounded normal. Their was clothes in the dryer when I arrived. The customer removed the clothes. I pulled the front off and found some metal things that had called down. It looks like they may have been stuck in between the drum and the front. The dryer sounds good now. The air flow tested good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS4A
Near Minneapolis, MN 55420
Nate
Job Details: 08/08/2022
"Zero in freezer and 60 degrees in the fresh food. Evaporator fan running but I cant feel any breeze coming into the fresh food section. Damper doesnt open. In test mode the defrost works, thermistors. Keep getting damper error. Steamed the assembly, its warm but doesnt open. Needs new damper assembly. Coming back Wednesday. ; ordrd 1 242303001 (Damper motor assembly)"
We serviced a
LG DRYER- ELECTRIC
Model DLG1502W
Near Big Lake, MN 55309
Seth
Job Details: 08/08/2022
Wont start just hums. Bad motor was found and quoted via bluebook.
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Long Lake, MN 55356
Phillip
Job Details: 08/08/2022
The customer said the washer was not draining so it would not spin. I started the washer on a drain and spin and could hear the propeller was stripped on the pump. I quoted the customer BB for the pump motor and labor. I replaced the drain pump motor. I ran a rinse and spin and all is working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW
Near Minneapolis, MN 55417
Nate
Job Details: 08/08/2022
"Fridge making a funny sound from one of the fans. I put into forced defrost in the fresh food section, and defrost works great. Ran condenser fan and evaporator fans and they run well too. Compressor sounded loud, I moved fridge a little and now where its sitting it runs quiet. She said compressor seems to run a lot, and I recommended she change the settings from -8 and 34 to 0 and 36, which we then changed. Temps currently at -8 and 34."
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 08/08/2022
"Customer complaint is, RAN 2 LOADS AFTER TECH LEFT & NOW WONT START & HAS NO POWER. Inspected and tested. Main board has failed.Part number EBR32268015. d. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near Big Lake, MN 55309
Seth
Job Details: 08/08/2022
No ice. Frozen waterline was thawed. I tested and it cycled as designed.
We serviced a
ELECTROLUX DISHWASHER
Model EIDW5905JS0A
Near Elk River, MN 55330
Matt
Job Details: 08/08/2022
"Customer complaint is, NOT DRYING. This dishwasher is in rough shape. The door falls open because one of the springs is broken and cant be fixed because the bracket is broken. Also the start button is broken.. In test mode everything but the heater worked. "
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Rogers, MN 55374
Matt
Job Details: 08/08/2022
"Customer complaint is, LEAKING/FLOODING, LEAKS UNDERNEATH WHEN RUNNING. Inspected and tested. Customer said that after a full cycle there would be about a 4 inch round puddle underneath right in the middle. I pulled the dishwasher out and ran it for about 30 minutes and it never leaked. I reinstalled dishwasher and watched it for about 10 more minutes and it never leaked. Dishwasher is operating normal and not leaking while Im testing."
We serviced a
KENMORE DISHWASHER
Model 15831793
Near Minneapolis, MN 55417
Nate
Job Details: 08/08/2022
"Has been leaking from the bottom of door. Found a lot of mineral deposits built up in air vent. Cleaned that out and showed customer how to clean it. Then ran dishwasher and saw tons of suds, causing it to leak. Recommend she switch to finish. I put some cooking oil in there and ran it, the suds went away and it stopped leaking."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR7646EQ2
Near Minneapolis, MN 55406
Nate
Job Details: 08/08/2022
"Not heating. Found a bad high limit fuse. Also the belt was really cracked and frayed. The vent was also plugged up.Replaced fuse and belt with 661570v and wp3392519. Vacuumed out dryer, oiled rollers. Runs and heats great now. ; used 1 661570V (BELT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE2250W
Near Saint Paul, MN 55117
Delton
Job Details: 08/08/2022
"Replaced the control board, tested and dryer no longer turns on when plugged in. All functions are working. Dryer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RS22T5201SR
Near Saint Paul, MN 55114
Nate
Job Details: 08/08/2022
"Unit dead since storm came through. Lots of rain and thunder. Since then its been dead. I did a hard reset after finding that the main PCB is getting 120. It turned on and compressor is running, fans running, in a few minutes saw it drop from 64 in fz and ff to 63 in both sections. Owner will call to make payment of 45 later today. Told tenant give it 24 hours to let it get down to temp."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS0
Near Roseville, MN 55113
Nate
Job Details: 08/08/2022
"Giving cooling fan error code and wont allow you to even start bake preheat. Took range apart and installed new fan, now it allows you to preheat the oven and it heats great."
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Minneapolis, MN 55418
Phillip
Job Details: 08/08/2022
"The customer said the dishwasher leaks from the bottom center when its running. I started the dishwasher and confirmed that its leaking from the bottom the diverter. The diverter is not finding home position so it keeps moving and not washing one rack at a time like it should. The dishwasher will need a diverter and seal. I quoted BB. The customer accepted. Im ordering the diverter. I have a seal on truck. ; used 1 WPW10195677 (DIVERTER SEAL) from stock, ordrd 1 W10537869 (Diverter)"
We serviced a
LG REFRIGERATOR
Model LMWC23626S
Near Minneapolis, MN 55418
Phillip
Job Details: 08/08/2022
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model WG1202PH1
Near Saint Paul, MN 55117
Delton
Job Details: 08/08/2022
"I found that the switch to the garbage to disposal is flaky and have to push up hard on the switch to get power to disposal. I showed this to customer but he said that the old disposal had other issues. Replaced garbage disposal, tested and disposal is working good. Customer knows and will replace switch later.; used 1 DISPOSAL () from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Big Lake, MN 55309
Seth
Job Details: 08/08/2022
I installed the kit new bucket and reset the fridge. It is now fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near St. Cloud, MN 56301
Seth
Job Details: 08/08/2022
I replaced the control boards and it started right up. The fridge is now fixed.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Shorewood, MN 55331
Adam
Job Details: 08/08/2022
Installed motor board from last diagnosis now unit is operating properly
We serviced a
LG REFRIGERATOR
Model LRSC26941ST
Near Saint Joseph, MN 56374
Seth
Job Details: 08/08/2022
"Ice maker bucket fills with water and freezes. The icemaker has failed its dripping because its not resting back into the home position. 5989JA1005D - nla, dispenser solenoid 6421JA3001D, and solenoid cover 4681JA1005R - nla, please find parts or send out to authorizations. Note see pics I had a hard time finding the number for the cover looks like its only sold as an assembly.; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 1.31635E+12
Near Waconia, MN 55387
Adam
Job Details: 08/08/2022
"Unit was a stacked laundry unit. KENMORE made by Frigidaire. Unit was making a squeaky noise. First checked the idler. Which was good. Disassembled dryer and found the back bearing was bad. Quoted owner for replacement and replaced with truck stock 5303281153. Now unit is operating correctly without noise. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW9980N00SS
Near Victoria, MN 55386
Adam
Job Details: 08/08/2022
"Unit had two different issues on this dishwasher. First the display buttons wont work. Found that certain buttons on the display wont work. Needs a replacement. Unit also was reading wrong voltage to the display. Unit will also need a control board. Also the water valve is failing and allowing water into unit. Needs a new water valveWD34X11158 displayWD21X10370 control WD15X10014 valve; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHPM88Z75N/01
Near Chanhassen, MN 55317
Adam
Job Details: 08/08/2022
Customer stated unit was giving the same error code. Checked the fan duct for blockage. Didnt notice anything. Vacuumed out any obstructions and reassembled. Put unit through a test mode and worked perfectly. No error codes present
We serviced a
KENMORE REFRIGERATOR
Model 10656672500
Near Eden Prairie, MN 55344
Adam
Job Details: 08/08/2022
Unit not making ice. Tried jumping the ice maker with there jump test points but wouldnt cycle or do any thing. found that the ice maker sensor board had failed. If I jump the wire 3 and 4 it makes the ice maker work just find. The board is failing to send the right amount of current to the ice maker. Replaced with truck stock W10757851G. Now unit is operating correctly ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 11060222511
Near Minneapolis, MN 55411
Phillip
Job Details: 08/08/2022
The complaint I got was dryer wont tumble and is noisy. I turned the drum by hand and the drum just spins. I found the belt was broke and the rear rollers are bad. I BB quoted the customer. They approved and then I fixed it. The dryer is working good now. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA48J7770AW/A2
Near Minneapolis, MN 55446
Phillip
Job Details: 08/08/2022
The customer said that most the time the washer will just fill and fill and she has to stop it before it over fills. I started the washer on a normal cycle empty and after a few minutes it gave me the 8c main board issue error. I verified the connections are tight. Per the tech sheet it will need the main board. I was unable to get the model that had the revision 11 to come up. . ; states that autho needed
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EZ/A3
Near Plymouth, MN 55446
Phillip
Job Details: 08/08/2022
The customer said when you press start nothing happens. I verified that when the dryer is powered on and I press start the display acts like the dryer is running but its not. I removed the top panel and found the belt was not broken but not connected. I found the idler pulley was broken. I quoted BB and then replaced the idler. The dryer is running good now. ; used 1 DE634A (PULLEY) from stock
We serviced a
BOSCH WASHER FRONT LOA
Model WFVC6450UC/29
Near Minneapolis, MN 55439
Adam
Job Details: 08/08/2022
Installed motor from last diagnosis. Still not operating correctly. Now I can get a error code for the motor inverter board. Tested voltage all testing look good but still not operating correctly. Ordered 00704135 from Marcone and rescheduled. Installed 00660487. ; ordrd 1 00704135 (Inverter board)
We serviced a
LG REFRIGERATOR
Model LFX28968ST /01
Near Maple Grove, MN 55311
Phillip
Job Details: 08/08/2022
The customer complaint was neither section is cooling. I verified the freezer and fridge section are both warm. I found no excessive frost build up. The compressor and condenser fan are running. The compressor temp was room temp and the discharge lines off the compressor are cool. I advised the customer that the customer has failed. The customer will buy a new fridge.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.625121
Near Albertville, MN 55301
Matt
Job Details: 08/08/2022
"Customer complaint is, PRESS START AND DOES NOT DO ANYTHING. Inspected and tested. Found the thermal fuse was blown. Quoted customer $260. to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. With vent disconnected heat is cycling between 215F and 125F and air flow on back of dryer is 30 mph. With vent connected heat is cycling between 240F and 130F and air flow on outside of house is only 12 mph. I showed this to the customer and advised they have the vent cleaned before using it. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDS9860AAP
Near Bloomington, MN 55437
Delton
Job Details: 08/08/2022
Replaced door hinges and door now fully closes and is working good.Office:
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PCAB0
Near Elk River, MN 55330
Phillip
Job Details: 08/05/2022
The customer said the dishwasher was not drying the dishes at all. I ran through a diagnostic test and confirmed it is not heating but its getting 120 to the heater. I tested the heater element and found it was bad. I replaced the heater and verified in test mode its working. ; used 1 W10518394 (HEATER) from stock
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS308SSS00
Near Osseo, MN 55311
Phillip
Job Details: 08/05/2022
"The customer advised the oven would start to heat and then stall out at 200 and the oven light would not shut off. I pulled the oven out with the cart. I removed all the panels and tested each element. All the elements tested good. I checked the power cord connection, the connections are good. I started the oven with it pulled out. I set the oven to 350 and waited for it to heat. The oven seem to be heating for a few minutes then the bake element stoped cycling on. I put my amp meter around the bake wire to see if it was drawing anything. I was getting 0 amps. I then noticed the light was on. I pressed light off on the display but the light was still on. I pushed on the oven door and the light shut off. The same time I did all that the oven started to heat. The bake element and broil stayed on until the oven reached 350. I then tried 425 and it heated to 425. I bent the latch so the door closes and the light stays off. I will order the new latch, inner glass and top grill cover. ; ordrd 1 8303692 (Latch) and 1 W10454202 (Glass) and 1 8303746 (Top door cover)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTF1670AS0
Near Elk River, MN 55330
Matt
Job Details: 08/05/2022
"Customer complaint is, NOT SPINNING OUT CLOTHES. Inspected and found the drum was completely detached from the rear spider arm."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Plymouth, MN 55446
Phillip
Job Details: 08/05/2022
"The customer said he tried to start a load but after it beeped indicating the cycle had started the washer would not fill and would not carry on with the wash cycle. I hooked up the Newfi device. Their are no active fault codes. I ran a fill test, drain, spin and agitate test. Every test passed. I put in some towels and started a normal wash. The lid locked and the display beeped. After a few minutes of sensing the washer started to fill with water. The washer is working as it should today."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.875626
Near Ramsey, MN 55303
Matt
Job Details: 08/05/2022
"Customer complaint is, NOISY AND NEEDS A TUNE UP. BELT IS NOT IN GOOD SHAPE. Inspected and tested. Found the idler pulley was seized up. Customer approved putting in rebuild kit. Installed rebuild kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"
We serviced a
WHIRLPOOL FREEZER
Model FU12W
Near Ramsey, MN 55303
Matt
Job Details: 08/05/2022
"Customer complaint is, NOT COOLING ENOUGH TO FREEZE MEAT. Inspected and tested. Freezer temperature was 26F. Compressor and fan are running. I removed the evaporator cover and there was only frost on about 50 percent. The sealed system has failed."
We serviced a
KENMORE DRYER- GAS
Model 110.975626
Near Minneapolis, MN 55437
Adam
Job Details: 08/05/2022
Unit was giving the famous F01 error code and wouldnt start. Found the relay burnt up on spot it connects. Resoldered the board where it was burnt up. Im still waiting for that relay and no boards showing available. If it happens again we will need to replace the relay. Tested unit after repair and unit is working properly
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Saint Paul, MN 55117
Nate
Job Details: 08/05/2022
"Fridge warm in fresh food and freezer. Compressor is running and hot, but condenser line is cool. Condenser is cool. Condenser fan running. Evaporator fan running strong. 75 in ff and fz. No frost on evap. They said it started warming up after a power outage. It has a sealed system issue though. I encouraged them to call LG and request sealed system service since its only 4 years old."
We serviced a
GE DISHWASHER
Model DDT7OOSFN3DS
Near Sauk Rapids, MN 56379
Seth
Job Details: 08/05/2022
Poor wash quality/residue. I found the customer was using a natural detergent and had a bacterial overgrowth with a greasy film. I tested with my smart hq device and the washer worked as designed. I recommended the use a series of cleaners and physically clean out the dishwasher. The dishwasher is working as designed.
We serviced a
LG RANGE- GAS
Model MISSING
Near Saint Paul, MN 55102
Nate
Job Details: 08/05/2022
"Not heating well. Sometimes not heating at all. Tenant smells gas too sometimes. Found a bad ignitor. Replaced ignitor with our truck stock ignitor. Ignites great and heats great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF419AAW/XAA
Near Otsego, MN 55330
Matt
Job Details: 08/05/2022
"Customer complaint is, NOT FILLING, THE ERROR CODE NF COMES ON EACH TIME WE TRY TO WASH AND IT GOES NO FURTHER. Inspected and tested. Found the hot water valve has failed and is not opening. I tapped on it and it opened, but now doesnt close. I turned the water off at the supply valve. Installed new hot water valve and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eden Prairie, MN 55347
Adam
Job Details: 08/05/2022
Installed seal from last diagnosis. Seal 2159082. Now unit is sealing properly. Also cleared out the ice that had build up; used 1 2159082 (Seal) from stock
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Eden Prairie, MN 55346
Adam
Job Details: 08/05/2022
Customer complaint was unit not drying. Hook SmartHQ up and found the float sensor and temp sensor error code and the sensor reading 175 with out it heating. Unit needs new sensor. Quoted and replaced float sensor WD21X10519 from truck stock ; used 1 WD21X10519 (FLOAT SWITCH) from stock
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near West Saint Paul, MN 55118
Nate
Job Details: 08/05/2022
Fridge isnt running. Compressor and fans not running. This happened after a power outage. Replaced the main PCB and its running great now. Dispenser not working. Found a broken water line. Replaced the line but it still leaks in the valve. Recommended shutting off water to fridge since we are not doing the valve replacement. Used WR55X10942P.; used 1 WR55X10942P (MAIN BOARD) from stock
We serviced a
BOSCH DISHWASHER
Model SHP65TL5UC/09
Near Minneapolis, MN 55435
Nate
Job Details: 08/05/2022
"Replaced leaking Diverter assembly. Doesnt leak now. They have a showing in a few minutes so they will call to pay. "
We serviced a
KENMORE WASHER TOP LOAD
Model 110.887528
Near Minneapolis, MN 55406
Nate
Job Details: 08/05/2022
"Siphon leaks whenever the tub is filling. Took apart siphon, no obstructions. Took big fill hose off, no obstructions or kinks. When big hose is disconnected from tub ring, it doesnt back up and leak from the siphon. When its connected to the ring, water backs up and leaks from the siphon. Even with water valves in the wall almost closed and water pressure low. Ring doesnt have any obstructions where I can poke my finger through the hole where the big rubber fill hose connects to. Spent a half hour on phone with Jared troubleshooting. Agreed that we need to quote for the two hoses, the siphon, and ring. Parts WP692699, WP356363, W10831641, WP696394, WP356471. ."
We serviced a
AMANA RANGE- GAS
Model AGR5715QDS
Near Saint Paul, MN 55104
Nate
Job Details: 08/05/2022
"Not heating on bake. Replaced bad ignitor with truck stock 5303935066. Put on bake, ignites fast and heats great. Everything checks out good now. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details: 08/05/2022
Not draining well. Cleaned out filter and sump area. Drain pump runs really loud. Buzzes and drains water but its a very weak drain. Ordered from sundberg. Coming back next Wednesday to install. ; ordrd 1 A00126501 (Drain pump)
We serviced a
LG DRYER- ELECTRIC
Model DLG1102W
Near Plymouth, MN 55447
Phillip
Job Details: 08/05/2022
Customer said when you shut the door the dryer starts to tumble. There is no fuse popping issue. I tested the motor relay and its stuck closed. I tried to tap on it to get it to open but no luck. It will need a main control board. Today I replaced the main control board. The dryer now only tumbles when the dryer is turned on and started. Its heating good.
We serviced a
LG WASHER FRONT LOA
Model WM1812CW
Near Minneapolis, MN 55447
Phillip
Job Details: 08/05/2022
The customer said she ran a load after I left and it stopped in the drain spin cycle again. She tried it a few more times but it would not drain. I removed the drain pump and found that the propeller part of it was loose and black gunk was leaking out. I replaced the drain pump. I ran a load with towels. Its working good now. After it was done I noticed water on the ground. I found water was leaking from the drain sump. I removed the drain pump and cleaned the seal and sump. I put some grease on the drain pump seal and put it back together. It was still leaking from the seam. I tried another drain pump and it was better. I advised the customer to keep a eye on it. Run a load and see if it leaks before putting the dryer back on top. If the leak come back please order the sump and filter. 383EER2001A3108ER1001B; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Elk River, MN 55330
Matt
Job Details: 08/05/2022
"Customer complaint is, NOISY AND ERROR CODE OE, CLEANED THE FILTER. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF7
Near Otsego, MN 55330
Matt
Job Details: 08/05/2022
"Customer complaint is, FRIDGE NO COOL. Inspected and tested. FF compartment was room temperature and freezer was 5F. The evaporator fan wasnt running when I got here, but is working in test mode. After taking it out of test mode it was running great. I disassembled freezer evaporator cover and there was not much frost on it. I completely defrosted evaporator and after 20 minutes there was only frost on about 10 percent. Also the damper assembly is not opening. The sealed system has failed as well as the damper and maybe the evaporator fan. Customer is going to replace the refrigerator."
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/05/2022
Unit would leak when trying to run water or make ice. Removed back cover and tested water. Unit was leaking from the flow meter. Quoted customer blue book to replace part. WR57X10069 flow meter is ordered from Marcone. Customer is also considering doing our repair program ; ordrd 1 WR57X10069 (Flow meter)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKSS01
Near Chaska, MN 55318
Adam
Job Details: 08/05/2022
"Unit was leaking water. The drain pan was full of water. Pulled fridge out with customers help and had the protection mat down. Was a tight fit and customer wanted to help. Found that the ice maker water line was melted to the compressor. Which is the reason for ice and the leak. Cut out the melted part and installed 1/4 connector. Now unit is operating correctly and tested for leaks everything is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 Fitting3 (1/4' JG CONNECTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Victoria, MN 55386
Adam
Job Details: 08/05/2022
Installed rope rack adjusters from last diagnosis now unit is working properly used ordered part w10712394
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSF
Near Excelsior, MN 55331
Adam
Job Details: 08/05/2022
Fridge is warm has been getting warmer and warmer. Compressor is running and all the fans are running properly. Underneath the fridge on one of the copper lines in the system has been leaking and have a puddle underneath. Everything is running properly and testing good unit just has a sealed system issue. Customer is going to call manufacturers to see if they will help with repair being only 2 years old
We serviced a
GE MICROWAVE
Model JVM2070WH001
Near Minneapolis, MN 55426
Phillip
Job Details: 08/05/2022
The customer said the microwave does not heat and is loud. I pulled the microwave down and tested the high voltage side. I jumped the mag and verified the magnetron was the only issue. I replaced the magnetron.i put it back up and tested several times. It sounds normal and is heating good. ; used 1 2M248J (MAGNETRON) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model BFLW317TIN2
Near Monticello, MN 55362
Seth
Job Details: 08/05/2022
Wont drain and has two error codes. Upon arrival and inspection I found a zipper pull was lodged in the drain pump. I removed it and tested its now draining perfectly. The bearing is shot on this unit the customer was notified but wanted to move forward with repair anyway.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11060222511
Near Minneapolis, MN 55411
Phillip
Job Details: 08/05/2022
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Mound, MN 55364
Adam
Job Details: 08/05/2022
Unit wouldnt go through any of the cycles and was installed poorly. Hooked unit up to SmartHQ. These models are notorious for bar control boards. During the test modes it wouldnt do any thing and the led indicator was pointing to new control board. Quoted customer blue book for the part and install.
We serviced a
KENMORE DISHWASHER
Model 66513222N410
Near Albertville, MN 55301
Matt
Job Details: 08/05/2022
"Customer complaint is, PLASTIC HANDLE IS BROKEN OFF. Inspected and found the control panel and handle are broken. Installed new control panel and handle. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297ABRS/XAA
Near Clearwater, MN 55320
Seth
Job Details: 08/05/2022
Not cooling. Upon arrival and inspection I found the refrigerator was not cooling but evaporator fans were running. The unit was already pulled away from the wall so I popped behind it and found that the condenser fan and compressor were both not running. I pop the start run device after compressor I tried to jump it with my cord and the compressor Woodham but not start. I physically inspected the board and found no burn marks or otherwise. There was no voltage at all going to the condenser fan. This fridge has a failed sealed system as well.
We serviced a
LG DRYER- ELECTRIC
Model DLE2301R
Near Sauk Rapids, MN 56379
Seth
Job Details: 08/05/2022
"Not heating. Unit is stacked, in an entry way. It has a blown thermal fuse, the heater is not nested in the bulkhead and it is super dirty. I quoted replacement but while talking he mentioned the washer being loud and the bearing is shot. They will replace the set they dont love the color, and both washer and dryer need repairs."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000GW/A3
Near Minneapolis, MN 55417
Nate
Job Details: 08/04/2022
"Customer said it hasnt been drying well and shutting off. I tested the moisture sensors in test mode and they respond well. Explained how the sensors work, and how if a dry towel or clothes are bumping up against them itll think the clothes are dry. Temps on timed dry run up to 225. Checked air flow. 10 outside and 20 behind dryer. Took vent apart, customerCleaned vent, I put it back on and it ran at 17 mph airflow outside now. Runs great. Customer will use timed dry now."
We serviced a
LG REFRIGERATOR
Model LMX25984ST/00
Near Saint Paul, MN 55107
Nate
Job Details: 08/04/2022
"When you open the door, on the left side (display side) when it gets 3/4 open the ice flap actuates and closes, a light flashes, and you can dispense water if you press the water pad quickly at the same time. Found a red, white, orange and brown wire that go to the display, and when you move those up by the hinge, it makes the display do what its doing. Checked each wire for continuity, each one does but when you test the brown wire from the display to the hinge, it goes OL when you hear the pop. Pulled lightly on the brown wire and it came right out of the door, and its broken down inside the door. "
We serviced a
GE REFRIGERATOR
Model GFE29HMEEES
Near St. Cloud, MN 56303
Seth
Job Details: 08/04/2022
Fresh food section is warm. Upon arrival and inspection I using my Smart HQ device I was able to recognize the fresh food evaporator fan had failed. I replaced it and tested. The fresh fruit evaporator fan is now blowing. I told the customer to watch temps for one week although the evaporator looked great while I was on site.; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Otsego, MN 55301
Matt
Job Details: 08/04/2022
"Customer complaint is, NOT COOLING. Inspected and tested. FF compartment was only 52F and freezer was 30F. The compressor and fans are running. I removed the freezer evaporator cover and theres no frost on the evaporator. The sealed system has failed. Also the bottom of the freezer is broken so the door doesnt seal, and some of the UI buttons dont work. Customer is going to replace the refrigerator."
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2022
The customer complaint was the washer was going to a high speed in when low speed is selected. No errors. Ran the test cycle and it was within the rpm range for low speed and high speed. I ran a spin cycle only and selected low speed. The max rpm was 1000. I ran a speed wash cycle and the max rpm was 1000. Advised the customer the main board is most likely the issue.
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Cold Spring, MN 56320
Seth
Job Details: 08/04/2022
"Leaking, burning smell, buckled floor, and parts are deteriorated. Upon arrival and inspection I found the dishwasher had a severe leak. The leak occurred from the tub of the dishwasher by the heaters path. All the plastic inside the dishwasher is deteriorating much of them with holes. The racks are rusting and falling apart and the seals have dried out cracked and failed. The wood flooring and cabinetry surrounding this dishwasher is severely damaged. There was black mold present, and you could press on the wood and beads of water would run out they were so saturated with water. This dishwasher is beyond repair, and its caused a customer to start a claim with their homeowners insurance. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Minneapolis, MN 55422
Matt
Job Details: 08/04/2022
"Customer complaint is, LEAKS AT THE BOTTOM. Inspected and tested. Found the diverter assembly is leaking because the rubber has broken down.Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS01
Near Minneapolis, MN 55405
Nate
Job Details: 08/04/2022
Installed new ice arm extension. Works great now.
We serviced a
LG DRYER- ELECTRIC
Model DLG2141W
Near Minneapolis, MN 55424
Phillip
Job Details: 08/04/2022
"The customer said the dryer takes a long time to dry even on time dry. I started the dryer on time cycle high heat. The dryer is heating. I went outside to reset the air flow and it was completely poor. There was screen over the cover. I removed the screen and with the ok from the customer, cleaned the dryer duct. The air flow is good and the high temp was around 180."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Minneapolis, MN 55410
Phillip
Job Details: 08/04/2022
"The customer said the dryer is not heating at all. I started it on a time dry and it does not heat. I removed the front and drum to test the heater. The heater coil is bad. While more inspecting I found the right rear roller was bad. I replaced that roller. Dryer is working good now . ; used 1 DC97-14486AG (HEATER ASSEMBLY), and 1 4581EL3001E (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3570HVA
Near Plymouth, MN 55446
Matt
Job Details: 08/04/2022
"Customer complaint is, LE ERROR CODE. Inspected and tested. Found the hall sensor has failed. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28PSKHSS
Near Corcoran, MN 55340
Matt
Job Details: 08/04/2022
"Customer complaint is, Freezer is not keeping cool. Inspected and tested. FF compartment was only 45F and freezer was 55F. I disassembled freezer evaporator cover and there was no frost on evaporator. I put it into the freezer cooling test and after 20 minutes it only had frost on about 5 percent. The sealed system/compressor has failed. Refrigerator is only 4 years old. Customer is going to call GE and see if they will warranty this."
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWE
Near Elk River, MN 55330
Matt
Job Details: 08/04/2022
"Customer complaint is, SHUTS OFF INTERMIT- THINKS COMPRESSOR ISNT STAYING ON- TURNS BACK ON WHEN FLIPS TEMP CONTROL. Inspected and tested. Freezer was running and temperature was good. Also found the defrost drain was plugged. Installed new temperature control and defrosted drain. Tested and freezer is now fixed. ; used 1 5304513033 (TEMP CONTROL) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MVW6200KW1
Near Chaska, MN 55318
Adam
Job Details: 08/04/2022
Unit would make noise and smell when running. Found that washer was on the dryer steam water hose. Which broke the shield and was riding up on the cam. Removed broken pieces from shield and reinstalled now unit is operating correctly.
We serviced a
GE DISHWASHER
Model PDW7800J03BB
Near St. Louis Park, MN 55416
Phillip
Job Details: 08/04/2022
The customer said mostly the top rack is not getting clean. I started the dishwasher and put a cup right side up on the top rack. After 45 seconds I open the door. I found the cup was over flowing with water. I moved both spray arms so they pointed towards the door. After a few seconds of washing the spray arms have moved. The dishwasher sound good and sounds like its washing well. The dishwasher is draining good. I did remove the bottom filters and cleaned them in the sink. The washer is not hard. The customer is not using a familiar brand of soap. I explained that sometimes those soaps can cause food left behind or spots. I advised the customer to clean the dishwasher with vinegar monthly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT8G8HW0
Near Minneapolis, MN 55407
Nate
Job Details: 08/04/2022
Replaced bad door gasket with 241872513. Seals great now. Steamed gasket and put some bio-friendly fridge door gasket grease on it. Works and seals great now. ; pckd up 1 241872513 (Door gasket)
We serviced a
AMANA DISHWASHER
Model ADB1200AWW
Near Saint Paul, MN 55116
Nate
Job Details: 08/04/2022
Replaced latch assembly and realized it didnt have the handle. Will have to return that. Went to Dey and picked up the assembly with handle. Replaced. Works great now. ; pckd up 1 W10862259 (Door latch assembly)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PL0
Near Otsego, MN 55362
Matt
Job Details: 08/04/2022
"Customer complaint is, NOT COMING ON- ONE LITE TURNS ON BUT NOT THE MAIN DIAL - POWERS UP BUT WONT FUNCTION. Inspected and tested. The buttons on the display only work sporadically and when its working the dryer is turning on by itself. The display UI is bad and the relay on the board is sticking on. Needs a new UI and main board. Installed new UI and main board. Tested and dryer is working great. Dryer is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 795.71023.010
Near Saint Paul, MN 55104
Nate
Job Details: 08/04/2022
Fresh food section is 62 degrees. Freezer 59 degrees. No frost on evaporator. Compressor running really hot. Condenser fan and evaporator fan running. Fridge has a sealed system issue. Has the LG inverter linear compressor. Fridge is 12 years old. Customer will call LG and see if they would help with repair.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CC
Near St. Louis Park, MN 55416
Phillip
Job Details: 08/04/2022
The customer said the unit was not cooling. The customer found the compressor start device had failed so he replaced it. He said it ran and cooled for maybe 13 hours and then it stopped cooling. I plugged it back in because it was unplugged and the compressor and all the fans started right up. The compressor started out drawing 10 amps then when down and stabilized to 1.50-1.65. I unplugged the fridge and then back in to see if the compressor would struggle starting. When the compressor shuts off it makes some uncommon sounds. When I started it back up before it could equalize the compressor was drawing 10 amps then tripped the overload. I unplugged it and let sit longer. After a few minutes I plugged it back in and the compressor made some noises and was drawing 10 amps but then kicked in. This model and vintage compressor has known to fail. The failing compressor probably damaged the relay device. I advised the customer if it keeps happening then the compressor is bad and the unit would need to be replaced. I did tell him that if it stops cooling and none of the fans are working or if the compressor is not hot then maybe theres also a defrost time issue but to leave it plugged in next time.
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S
Near Buffalo, MN 55313
Seth
Job Details: 08/04/2022
The door closer had broken. I replaced it with the provided closer. The door now closes as designed.
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522B
Near Wayzata, MN 55391
Phillip
Job Details: 08/04/2022
The customer complaint is the fresh food is only around 41 degrees. I confirmed the temp was around 40 and the setting was on the coldest setting. I replaced the temp sensor and Fresh food fan motor. Today I replaced the reed switch for the fresh food section. The switch is working great. I will return the control board.