We serviced a
GE WASHER TOP LOAD
Model GTW335ASN2WW
Near Minneapolis, MN 55446
Nate
Job Details: 04/19/2022
"Customer complaint is that the washer shakes across the floor and bangs around. I checked error codes and there were no error codes. Upon inspecting underneath I found oil on the belt and the pulley. I used rubbing alcohol and cleaned all the oil and replaced the belt. Customer confirmed it is shaking less than it used to. This is a very light washing machine and I explained that they will always be vibrating of the machine, but the customer is not happy that it vibrates. The transmission works great, it spins and agitates really well. Everything works but it does vibrate because it is a lighter machine. Customer plans to talk with GE and see if she could upgrade her washer to a heavier washer. we are the fourth company to come out to look at her washer. The original one she bought was replaced because of it shaking.; pckd up 1 WH01X24180 (Belt)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plymouth, MN 55446
Nate
Job Details: 04/19/2022
" Appliance was damaged in shipping process. Needs new inner and outer door, and control panel. Please submit for authorization and order inner door, outer door, (need whole door assembly) and control panel (user interface which is a part of door).; saved tckt"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model FFTW4120SW1
Near Apple Valley, MN 55124
Delton
Job Details: 04/19/2022
"Found that the drain tube was too far into drain pipe and seemed to drain as it was filling. I pulled out and zip tied drain hose, tested 3-4 fill cycles and it fills to correct level and agitates. Washer is working good as Im here.No additional charges."
We serviced a
GE WASHER TOP LOAD
Model GTW725BPN1DG
Near Becker, MN 55308
Seth
Job Details: 04/19/2022
I replaced the GE provided water valve and water valve harness. The washer should work as designed per GE Tech Eddie.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES0
Near Sartell, MN 56377
Seth
Job Details: 04/19/2022
I replaced the failed element. I cleaned ceramic dust from the cavity. I tightened the cord at the power block it had 3 loose nuts. I tested by heating to 425.
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2330AYW
Near Farmington, MN 55024
Delton
Job Details: 04/19/2022
"Replaced cycling thermostat, tested and dryer is cycling heat normally on and off for 20 minutes. Dryer is working good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519CT1
Near Lakeville, MN 55044
Delton
Job Details: 04/19/2022
"Replaced door switches and latches, tested and microwave is heating and working good.; used 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Burnsville, MN 55337
Delton
Job Details: 04/19/2022
"Found that the gas coils are bad and not turning on gas. Also idler wheel is worn out. Replaced gas coils and idler wheel, tested and dryer is cycling heat and is running quiet. Dryer is working good.I order lint filter to customers home, Lint filter plastic was cracked and didnt fit into slot.; used 1 WP37001287 (IDLER), and 1 5303931775 (COIL KIT) from stock, pckd up 1 Wp37001142 (Lint filter)"
We serviced a
FRIGIDAIRE COOKTOP- GAS
Model FGGC3045QSE
Near Dayton, MN 55327
Matt
Job Details: 04/19/2022
"Customer complaint is, ONE KNOB FROZE ITS NOT WKG. Inspected and tested. Found the front right burner valve has failed. Installed new front right valve and tested. Front right burner is now fixed. The back right burner only lights sometimes. When I was removing the burner head one of the screws broke off for that burner head. Customer did not want to put anymore money into the cooktop to fix it. Otherwise the other 3 burners are working great."
We serviced a
GE MICROWAVE
Model JVM3162RJ5SS
Near Minnetonka, MN 55305
Nate
Job Details: 04/19/2022
Microwave is dead. Had a bad TCO on the magnetron. Replaced magnetron and TCO. Runs and heats great now.; used 1 8193762 (THERMAL FUSE) from stock
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Eden Prairie, MN 55346
Adam
Job Details: 04/19/2022
Found that the unit was getting error code 21. Which indicates bad circulation pump. Put in test mode and got stuck in test 1 with circulation pump purge. Replaced pump and went through test mode.
We serviced a
INGLIS REFRIGERATOR
Model n/a
Near Minneapolis, MN 55432
Matt
Job Details: 04/19/2022
"Customer complaint is, FREEZER NOT FREEZING. Everything is working and normal with the refrigerator."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Saint Paul, MN 55118
Delton
Job Details: 04/19/2022
Found that drain pump is bad. Ordering part and rescheduling.; ordrd 1 Abq73503002 (Drain pump)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Eden Prairie, MN 55347
Adam
Job Details: 04/18/2022
customer advised the unit was running and flashing/ she advised me the normal light flashing and drian pump runing indicating a leak condition Found that once I turned the water back on the water valve started leaking. Replaced valve now unit doesnt leak and goes through all operations.
We serviced a
GE REFRIGERATOR
Model GFD28GYNGFS
Near Otsego, MN 55374
Matt
Job Details: 04/18/2022
"Customer complaint is, ICEMAKER IS LOUD, MOTOR MAKES A LOUD BUZZING NOISE. Inspected and tested. Ice maker is good. Its the auger motor thats buzzing when you get ice from the dispenser. Needs a new auger motor part number WR60X10362. Part is not in stock. ; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN STACKED DRYER
Model ATEE9AGP173TW01
Near Plymouth, MN 55447
Adam
Job Details: 04/18/2022
Put in roller set from last diagnosis.
We serviced a
GE WASHER TOP LOAD
Model WHDRR418G1WW
Near Minneapolis, MN 55431
Nate
Job Details: 04/18/2022
"Not agitating or spinning. Tub just jerks around. Found a good deal of water thats leaked through the center of the tub, and the mode shifter is broken. Needs the mode shifter and parts that go along with it. DW knows which parts those are. Also needs new timer and timer knob because the timer shaft is broken. I have the pressure sensor , which it will need because it wont fill with water. Also have the belt I will replace if this is approved and parts can be found, because old belt is bad. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Plymouth, MN 55446
Phillip
Job Details: 04/18/2022
I pulled the damper out and now found the air flap stuck up. A small piece of plastic from the flap fell out of the damper. The damper was about the same price as the board. Im ordering the damper and will replace at no charge to the customer. ; ordrd 1 DA92-00233D (Damper)
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Victoria, MN 55386
Adam
Job Details: 04/18/2022
Unit was unleavened on arrival adjusted the back legs down because they were up to far. Got unit level and the unit still was rubbing on top board along the counter. Unit is as far down and level as possible. With the new flooring the top board will need to be sanded to give more clearance. No parts needed
We serviced a
GE REFRIGERATOR
Model GSH25JSRFSS
Near Excelsior, MN 55331
Adam
Job Details: 04/18/2022
Unit froze up again. Found that the heater was working but unit was still freezing. Temps in freezer was at 6 degrees also so wasnt super cold for a freezer. Insulation in the door has failed. Also customer pointed out his display for the dispenser is all cracked and hard to use the buttons. Door WR78X11096Display WR55X10438Trim WR38X23216; states that autho needed
We serviced a
WHIRLPOOL STACKED DRYER
Model LTE5243DQA
Near Minneapolis, MN 55416
Phillip
Job Details: 04/18/2022
I found the washer fill tube had popped off the washer. That tube I never touched. I found the air gap screw was missing. I put a new screw in and tested the washer. It was not leaking.
We serviced a
DACOR RANGE- DUAL FUEL
Model DR30D/NG
Near Minneapolis, MN 55419
Nate
Job Details: 04/18/2022
"Broil not working. Uninstalled board and all solder joints good. Broil doesnt send 120 though. Broil comes on when the broil wire is connected to bake. Tested temp sensor and it reads temps perfectly. Ordered new board, . Just 150 towards new board. ; ordrd 1 102377 (Relay board)"
We serviced a
GE MICROWAVE
Model JVM6175SK5SSJ
Near St. Louis Park, MN 55416
Nate
Job Details: 04/18/2022
"First time out, microwave buzzes a little louder than normal. Spoke with GE tech support. They said as long as its heating well and everything is operating, theres nothing to fix. I did though order a magnetron and capacitor, and replaced both today. Microwave sits above a big range and its difficult to uninstall and reinstall. Also attached to a vent above it with sealant. Replaced both parts but it still buzzes a little louder. Customer requested that the facility replace the microwave. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55405
Nate
Job Details: 04/18/2022
"Running hot. Bad condenser motor. Oil leaking. Replaced it, runs great now. Will be nice and cool. Owner will call office to make payment."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.670326
Near Fridley, MN 55421
Nate
Job Details: 04/18/2022
"Still squealing. Replaced bad blower belt and installed the two moisture sensors. Runs great, nice and quiet now.; pckd up 1 3387223 (Moisture sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INSS02
Near Minneapolis, MN 55447
Phillip
Job Details: 04/18/2022
The whole unit was dead. I replaced the main control board. Its all working good now.
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/26
Near Shorewood, MN 55331
Adam
Job Details: 04/18/2022
Hooked up an extension cord to unit and make sure the dishwasher was working properly everything is working great. Just needs a electrician to fix the wiring to the dishwasher
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Maple Grove, MN 55311
Matt
Job Details: 04/18/2022
"Customer complaint is, OVEN DOESNT IGNITE. Inspected and tested. Found the bake ignitor had failed, also the door latch has failed. I installed the bake ignitor but couldnt test it because the range wouldnt let me do any testing with the door latch failed. The door latch had 120V but nothing was happening. Installed new door latch that was shipped to customer from GE and tested. Oven is now heating great and door latch is working great. Range is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SR/AA
Near Minneapolis, MN 55443
Matt
Job Details: 04/18/2022
"Customer complaint is, WATER ISNT FILLING UP THE IN DOOR WATER PITCHER DOESNT DO AUTO FILL. Auto fill was turned off. Also adjusted screw that was hitting water pitcher. Refrigerator is now fixed."
We serviced a
KENMORE TRASH COMPACTOR
Model 665605790
Near Minneapolis, MN 55448
Matt
Job Details: 04/18/2022
"Customer complaint is, SOUNDS LIKE A SWITCH WENT OUT BECAUSE IT WON'T RAISE OR LOWER. Inspected and tested. Found the switch on the inside top was broken and falling off and the start switch has failed. I can find a substitute start switch part number 675382 but I cant find the switch on the inside.. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Minneapolis, MN 55448
Matt
Job Details: 04/18/2022
"Customer complaint is, FILTER LIGHT IS ON AND THE FRIDGE CONTROL PANEL IS NOT WORKING UNIT IS NOT WORKING. Refrigerator was unplugged and completely defrosted when I got here. Plugged in refrigerator and compressor, fans and lights are all working. Display is working great. I ran refrigerator through diagnostics and everything was working. The refrigerator was in vacation mode when I plugged it in. I took it out of vacation mode. Refrigerator is operating normal."
We serviced a
GE STACKED DRYER
Model GUD27EESN0WW
Near Champlin, MN 55316
Matt
Job Details: 04/18/2022
"Customer complaint is, LOUD CRANKING NOISE FROM DRYER. Inspected and tested. Found a bracket was bent and was scraping the drum. I adjusted the bracket and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
GE WASHER FRONT LOA
Model GTW500ASN1WS
Near Minneapolis, MN 55427
Nate
Job Details: 04/18/2022
"Bangs around quite a bit. Found the washer tipped back, so I got it leveled out. Everything looks good except the belt is a little stretched and there was oil. Cleaned up the pullys and cover and belt, as long as clothes are evenly distributed it spins great. Told customer they will sometimes need to do deep fill option to mitigate clothes clumping. Ordered new belt. ; ordrd 1 WH01X24180 (Belt)"
We serviced a
GE WALL OVEN- ELECT
Model JTS5000SN1SS
Near Corcoran, MN 55340
Phillip
Job Details: 04/18/2022
I tried to verify the noise but even with the video recoding the customer had I was unable to completely verify where the noise is from. Going off what the customer said it sounded like it was from the cooling fan. I replaced the cooling fan with one that was sent to the customer. It sounded good after I replaced it.
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Lakeville, MN 55044
Delton
Job Details: 04/18/2022
"Replaced water filter housing and water valve, tested and water now dispenses normally and no more loud water hammering sound. Refrigerator is working good."
We serviced a
LG REFRIGERATOR
Model LFX28968ST/01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/18/2022
The customer said the right door does not close very easy. I instructed the customer that they need to give it a little more power when they close the door. I raised the front legs and put some grease on the gasket so it closes easier for them.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRV22FVMS03
Near Burnsville, MN 55337
Delton
Job Details: 04/18/2022
After replacing water valve and new reservoir i tested water and still not coming out and then found that water line is frozen inside freezer door. That means that not enough insulation inside door or insulation has broken down. Freezer door would need to be replaced.I already replaced water valve and reservoir so parts are used and wouldnt know of the problem until the parts were replaced.Would this be covered? Either way part shows NLA W10272033; saved tckt
We serviced a
GE WASHER TOP LOAD
Model WJSR2080T8WW
Near Edina, MN 55410
Delton
Job Details: 04/18/2022
Found that motor shaft is broken so it sounds like motor is running but not spinning the belt/tub. Motor part itself is very expensive.
We serviced a
GE RANGE- GAS
Model JGS760P2SS
Near Minneapolis, MN 55408
Delton
Job Details: 04/18/2022
"Found that the cooling fan wires were hitting the motor and making whirring sound when cooling fan came on. Repositioned wires, tested and no longer making rubbing noise. Oven preheated and cooling fan turned on and is quiet. Range is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5200VQ2
Near Saint Paul, MN 55105
Delton
Job Details: 04/18/2022
"Found that timer is bad, not filling and just agitating continuously. Also agitator and knobs are broken. "
We serviced a
GE MICROWAVE
Model JVM6175SK5SS
Near Minneapolis, MN 55406
Delton
Job Details: 04/18/2022
"Replaced the magnetron again, tested and now the microwave is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details: 04/18/2022
"Customer said it would freeze/thaw, freeze/thaw and would make random clicking noises. Found the compressor/condenser area would be really warm, found that vents back there were all clogged with dust/pet hair what seemed to be causing compressor to get too hot and click off. Cleaned out dust/hair and compressor has been running and can feel air being pushed out. Should be keeping compressor cool and refrigerator will be cooling."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Plymouth, MN 55441
Adam
Job Details: 04/18/2022
Put new drain pump from last diagnosis and now is draining great
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Apple Valley, MN 55124
Delton
Job Details: 04/18/2022
Found that there is a service bulletin to replaced control board for this issue. I went into test mode and washer did spin. Ordering control board and rescheduling.; ordrd 1 Ebr76262102 (Control board)
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES0
Near Sartell, MN 56377
Seth
Job Details: 04/15/2022
"Sparking, failed element was found. ; ordrng 1 W10779716 (Bake elemnt)"
We serviced a
KENMORE WASHER FRONT LOA
Model 79641382411
Near Becker, MN 55308
Seth
Job Details: 04/15/2022
Customers complaint is unit does not drain and get to no draining error. Upon arrival and inspection I found that the drain pump has failed and there is 1/8 play in the spin drum bearing causing door boot damage. . ; O-emld tckt
We serviced a
GE WASHER FRONT LOA
Model GFW450SSMWW
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/15/2022
"Washer squeaks when the spin drum rotates. Failed rear main bearing was found. . Washer is it in a very nice environment. I would need the following parts WH45X23480, WH08X23479, WH45X22914. .; saved tckt"
We serviced a
GE REFRIGERATOR
Model GFE24JSKPFSS
Near Big Lake, MN 55309
Seth
Job Details: 04/15/2022
"Customer complains that the fridge is making the same noise and exhibiting the same behaviors as it previously did before the compressor failed. Upon arrival and inspection I heard the fridge making the noise in question. I put the unit in test mode and isolated the fans from the compressor and the different systems and was able to hear the noise continue. I called the GE tech line and spoke with Gerry he started Case # 07737561. Jerry had me specifically do a few tests and put the phone near the back of the unit. He could not hear the noise over the phone and stated that he cannot recommend compressor replacement. I spoke with the customer and recommended they call and speak with GE customer service direct, or the retail store they made the purchase at. ; O-emld tckt , states that autho needed"
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2330AYW
Near Farmington, MN 55024
Delton
Job Details: 04/15/2022
Found that cycling thermostat is open and not sending power to element. Ordering part and rescheduling.; ordrng 1 WP503979 (Cycling thermostat)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2497RF3A
Near Lakeville, MN 55044
Delton
Job Details: 04/15/2022
Ran for awhile and found that leaking from around door seal. Needs new door seal. Ordering part and rescheduling.; ordrng 1 117158011 (Door seal)
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN2WW
Near Buffalo, MN 55313
Seth
Job Details: 04/15/2022
I replaced console and valve assy. I tested it it now works as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Minneapolis, MN 55422
Nate
Job Details: 04/15/2022
Stopped making ice for a couple days. Then for 3 days. Worked for 6 months. Now not working for 4 days. Just started working again today. Water pressure always good. Temps good. Never lost power to fridge. Ice bucket was empty when it stopped working. My recommendation is that we replace the icemaker . ; O-emld tckt
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA456DRHDWR/AA
Near Rosemount, MN 55068
Delton
Job Details: 04/15/2022
"Replaced 4 shocks and now washer no longer bangs around, Tested load of towels and it spun out good, no errors. Washer is working good."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3053LSH
Near Minneapolis, MN 55408
Nate
Job Details: 04/15/2022
"To back burner igniter is not igniting. Ended up cleaning the burners and electrodes, and was able to confirm that the two wires going to the two back igniters are not good. . Ordered new wire set and quoted 120 for the repair. Coming back next Wednesday to install.; ordrd 1 316580601 (Ignitor wires)"
We serviced a
GE REFRIGERATOR
Model GYE22GYNGFS
Near Burnsville, MN 55337
Delton
Job Details: 04/15/2022
"Replaced parts sent by GE, tested and door no longer clicks/snaps. Door opens and closes smoothly."
We serviced a
SAMSUNG RANGE- GAS
Model NX58J5600SG
Near Minneapolis, MN 55406
Nate
Job Details: 04/15/2022
Not igniting great. Loud whoosh. Lately it trips the breaker. Replaced a bad ignitor. Ignites great now and doesnt trip the breaker.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDF620HMJ0ES
Near Roseville, MN 55113
Nate
Job Details: 04/15/2022
"Not running. Ran diagnostics and the UI board isnt communicating with the main board. Spoke with GE tech support and they confirmed that, given what the board is communicating via the green indicator light. Quoted for new boards."
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Roseville, MN 55113
Nate
Job Details: 04/15/2022
"Compressor and fans running, condenser line is cold, and no frost on evaporator. Has a sealed system issue. Please submit to lowes. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Burnsville, MN 55337
Delton
Job Details: 04/15/2022
"Replaced top rack roller adjusters, stopper, rinse aid cap. Tested and all functions are working. Dishwasher is working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.295228
Near Maple Grove, MN 55369
Nate
Job Details: 04/15/2022
"When you open the lid and its on spin, the inner tub keeps spinning and its loud. Replaced a bad block. Runs great now. Showed the customer that the top of the tranny is worn down, so sometime in the next year it will probably start spinning again. Eventually tranny will need to be replaced. Its ok now though. ; used 1 WP389140 (DD BLOCK) from stock"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG617siwo
Near Maple Grove, MN 55311
Nate
Job Details: 04/15/2022
"Takes 5 cycles to dry clothes. Found the vent outside completely packed with lint. Cleaned it all out. Now the vent outside opens all the way when the dryer is running, and airflow is strong. Runs great now. No charge."
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Chaska, MN 55318
Adam
Job Details: 04/15/2022
Unit was leaking from underneath. Found it was leaking around the diverter. Replaced the diverter now its working great with no leaks. ; used 1 WD19X25278 (DIVERTER) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOC75EC0HS01
Near Eden Prairie, MN 55347
Adam
Job Details: 04/15/2022
Microwave making sparking noise. Once disassembled found the magnetron was shorting to the metal guide near it. Will need a new magnetron.; states that autho needed
We serviced a
MAYTAG WASHER FRONT LOA
Model n/a
Near Eden Prairie, MN 55346
Adam
Job Details: 04/15/2022
Unit was rubbing the front tub and basket. Also the bearing had failed. With how much it would be to fix the unit customer rather buy a new unit
We serviced a
GE RANGE- GAS
Model JGB735SP1SS
Near Clearwater, MN 55320
Seth
Job Details: 04/15/2022
Light in cavity does not work. Failed bulb was replaced. The range is now fixed.; pckd up 1 40A15 (Bulb)
We serviced a
GE REFRIGERATOR
Model GNE25JMKPFES
Near Minneapolis, MN 55437
Delton
Job Details: 04/15/2022
"Replaced control board, tested and refrigerator turns on and is cooling and working good.."
We serviced a
GE RANGE- ELECTRIC
Model JB750DJ3WW
Near Eagan, MN 55122
Delton
Job Details: 04/15/2022
"Replaced control board, tested and both bake and broil now get red hot. Oven preheated and is working good.; pckd up 1 Wb27x33131 (Control board)"
We serviced a
LG WASHER FRONT LOA
Model WM3400CW
Near Eden Prairie, MN 55346
Adam
Job Details: 04/15/2022
Found unit was leaking on the bottom from the HOSE-TUB TO PUMP. Customer said this is a LG warranty. Will have to figure out billing then customer would like to be scheduled for Friday; ordrng 1 4738ER1002A (HOSE-TUB TO PUMP)
We serviced a
GE RANGE- DUAL FUEL
Model CGS990SET5SS
Near Maple Grove, MN 55311
Phillip
Job Details: 04/15/2022
The upper oven is working now. The lower oven does not work. I checked the upper and lower thermostat and all are good. The lower oven valve coil is good. The issue has to be with the main board. ; ordrd 1 WB27K10423 (Control board main)
We serviced a
AMANA REFRIGERATOR
Model ARB1917CSL
Near Wayzata, MN 55391
Adam
Job Details: 04/15/2022
Put in bimetal from last diagnosis and now unit is back to normal. Let customer know it will take about 24 hours to back to normal
We serviced a
LG WASHER FRONT LOA
Model WM3470HVA
Near Plymouth, MN 55442
Phillip
Job Details: 04/15/2022
The whole panel was unresponsive. I unplugged the washer then back in. The washer started to work. I ran through all the test cycles. The washer was full of suds. I had to cut the suds with vegetable oil. I ran to a while. I went outside and came back in and it was dead. The red led was on the control. I reset power and its working. Im ordering the main board. ; ordrd 1 EBR78263901 (Control)
We serviced a
MAYTAG DRYER- GAS
Model MGDC300XW3
Near Plymouth, MN 55442
Phillip
Job Details: 04/15/2022
The power cord was cut. I had to remove a access wall behind the dryer to replace the cord. I put the new cord on and tested the dryer. It works good.
We serviced a
LG REFRIGERATOR
Model LSXS26366S/02
Near Andover, MN 55304
Phillip
Job Details: 04/15/2022
"The ice maker is not cycling. When the ice maker fills with water, water leaks from the mold and creates a icicle that stops the arm from moving up. The ice maker will not cycle because it thins the bucket is full. Im ordering the ice maker. ; ordrd 1 AEQ73130002 (Ice maker)"
We serviced a
GE DISHWASHER
Model GHDT168V00SS
Near Elk River, MN 55330
Phillip
Job Details: 04/15/2022
"I ran the dishwasher. It would not fill . I found the float was stuck. I cleared the float. Now it drains, fills and washes. It did not leak for me."
We serviced a
GE RANGE- GAS
Model JGB850EEF3ES
Near Otsego, MN 55330
Phillip
Job Details: 04/15/2022
The bottom oven ignitor is weak. The broil works but the flame spread is weak. The upper bake did light but over all the pressure looks low for all the burner. The cooktop looks ok. Im out here pressure regulator and the lower oven bake ignitor. ; ordrd 1 WB21X20795 (Pressure regulator) and 1 WB28X20446 (Ignitor)
We serviced a
GE REFRIGERATOR
Model PSE25KSHBHSS
Near Otsego, MN 55330
Phillip
Job Details: 04/15/2022
When water is dispensed it sputters and making a knocking noise. I tried a different filter but it was worse. I bypassed the filter head and its normal and water pressure is good. The customer has a whole house filtration system and was ok with it bypassed. ; used 1 Fitting3 (1/4' JG CONNECTOR) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN1WW
Near Albertville, MN 55301
Phillip
Job Details: 04/15/2022
I found oil on the belt so the belt is slipping. Im ordering the belt and will clean up the oil. ; ordrd 1 WH01X27538 (Belt)
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Saint Michael, MN 55376
Phillip
Job Details: 04/14/2022
The microwave does not heat and makes a noise. I was able to determine that the issue is most likely the magnetron and diode. Its a heavy convection microwave so I was un bake to pull down and check the mag but the amp draw is more than 5 amps. Parts needed are a mag and diode. Global microwave was closed when I called. The oem magnetron is OM75P10ESHL. Also need the diode. ; states that autho needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55429
Nate
Job Details: 04/14/2022
"Not running. There was a loose connection for the wires at the junction box. Redid the wires, cutting off the ends that had smoke damage. Runs great. Took 5 minutes. No additional charge."
We serviced a
GE STACKED WASHER
Model GUD27GSSJ0WW
Near Elk River, MN 55330
Matt
Job Details: 04/14/2022
"Customer complaint is, WASHER IS SHAKING TOO MUCH. Inspected and tested. The washer was not quite level when I got here. I adjusted the legs and tested it empty and it was working normal. Ran a load of towels and it was working perfectly. I think it was just rocking because the legs needed leveling."
We serviced a
LG REFRIGERATOR
Model LMXS28626D/00
Near Minneapolis, MN 55431
Delton
Job Details: 04/14/2022
Found that compressor is running but neither fresh food or freezer getting frost pattern. LG sealed system compressor issue. Need to transfer call.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Otsego, MN 55330
Phillip
Job Details: 04/14/2022
The ice maker would not make ice. I replaced the ice maker. The ice maker has filled . ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Champlin, MN 55316
Phillip
Job Details: 04/14/2022
"The rear bearing and holder were worn down. I replaced the rear bearing kit and the front bearing kit with belt. It sounds good now. ; used 1 WE25M40 (REAR BEARING KIT), and 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Maple Grove, MN 55369
Phillip
Job Details: 04/14/2022
The idler pulley was not spinning free. I replaced the idler pulley assembly and oiled the rollers the dryer sounds better. I advised the customer to have the dryer duct cleaned. ; used 1 DE634A (PULLEY) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW220DACK7WW
Near Plymouth, MN 55442
Phillip
Job Details: 04/14/2022
The washer was sitting in a shed. They only had power for me to test the washer. I plugged it in and it was working. There was a out of balance code saved. I found the belt had frayed and fallen off. I replaced the belt. I ran a spin and its working. ; used 1 Wh01x27538 (Belt) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGN2000PG0
Near Minneapolis, MN 55411
Nate
Job Details: 04/14/2022
Not heating. Found a bad thermal fuse. Airflow behind dryer is 26. Outside is 6. Customer will get vent cleaned. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Minneapolis, MN 55418
Nate
Job Details: 04/14/2022
Replaced the top display cover. Was able to get it on nice and firm this time.
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTW240ASK6WS
Near Bloomington, MN 55420
Nate
Job Details: 04/14/2022
"Should not be a revisit. Last time it was banging around. I leveled it and that fixed that issue. Now its been making a funny grinding sound. Tipped it back and this time there is a lot of oil on the pullys and belt. Cleaned off cover, belt, and pullys. Put through test mode. Runs great now. Please see if we can get paid for this as it was a different issue and shouldnt be a redo.; saved tckt , states that autho needed"
We serviced a
UNKNOWN REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 04/14/2022
"Compressor hums and clicks. Installed hard start kit. It buzzes loud, and no frost on evaporator. Compressor is not functioning. Needs a new compressor."
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2389GRS
Near Plymouth, MN 55441
Nate
Job Details: 04/14/2022
"Water leaking from front left corner. Found ice build up on bottom of freezer. Pulled fridge out, took off drain spout, steamed and cleaned that out. Steamed ice out of freezer drain pan. Made sure it was nice and clear. Drains great now."
We serviced a
BOSCH DISHWASHER
Model SHE3ARL2UC/21
Near Minneapolis, MN 55427
Phillip
Job Details: 04/14/2022
The display lights up but nothing works. I tried to reset the dishwasher but none of the buttons respond. Im ordering both main boards. ; ordrd 1 00705047 (Control unit) and 1 00705306 (Display unit)
We serviced a
GE MICROWAVE
Model JNM1731DM1BB
Near Hopkins, MN 55305
Phillip
Job Details: 04/14/2022
I removed the new board and put the old one back in. So it will work the same until the microwave is replaced.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Minneapolis, MN 55446
Nate
Job Details: 04/14/2022
"Water continually drips from dispenser. Called GE tech support and they said it needs new dual water inlet valve and a new dribble kit, starting in section 3. Ordered both. Coming back to install. ; ordrd 1 WR57X10098 (Dual water inlet valve) and 1 WR49X21267 (Dribble kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Bloomington, MN 55431
Delton
Job Details: 04/14/2022
"Fridge was unplugged and all contents/shelving were taken out. Customer said that she heard sizzling sounds and could smell something electrical burning. As Im here i plugged back in fridge and checked all wiring and could not find any burns or smell electrical burning. Fridge shows full frost pattern, fan is running and is cooling as Im here. I explained that the sound could be from defrost every 8-10 hours.?; saved tckt"
We serviced a
GE RANGE- GAS
Model JGB735EP1ES
Near Minneapolis, MN 55419
Delton
Job Details: 04/14/2022
Range is working as it schooled. I explained that gas range convection fan will not run when bake or broil is on and will cycling on and off. GE tech support confirmed that and gave case number for customer to call into GE customer support. But it does not state that convection/air fry that fan would intermittently turn on/off that is why customer thought it was not working.Range is working good.
We serviced a
GE DISHWASHER
Model GPT225SGL0BB
Near Minneapolis, MN 55404
Delton
Job Details: 04/14/2022
Is a portable dishwasher. Motor making loud squealing and rumbling sound. Wash pump is bad. Not in stock through sundberg or dey.Motor part# WD19x24705Schedule 2 hours for repair; saved tckt
We serviced a
BOSCH REFRIGERATOR
Model B20C50SNS/02
Near Mendota Heights, MN 55118
Delton
Job Details: 04/14/2022
"Found that compressor is cycling on and off and not constant, so it will get cold then thaw it seems. Also evaporator fan is not running. It is getting power so appears that it is bad compressor. Would need to transfer.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Rogers, MN 55374
Matt
Job Details: 04/14/2022
"Customer complaint is, START BUTTON NOT WORKING. Inspected and tested. Start button doesnt respond, all other buttons work great. The only way to replace the capacitive touch board is by removing the sticker thats on top of it. I tried removing sticker and just destroyed it. You would have to replace the whole assembly with the board already in there and its NLA. Customer is just going to replace the dishwasher."
We serviced a
GE RANGE- ELECTRIC
Model JB750DJ3WW
Near Eagan, MN 55122
Delton
Job Details: 04/14/2022
Found that control board part is relay shorted and melted. Not a standard relay. Quoted customer for new board and they approved. Ordering part and rescheduling.; schdld next appmnt for 4/15 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Apple Valley, MN 55124
Delton
Job Details: 04/14/2022
Refrigerator was cooling as i got here but since controls were acting funny i replaced jazz board. Tested and refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock