Service History 51 - Omega Force Appliance Repair

We serviced a

ASKO++ WASHER

Model 461611/02

Near Minnetonka, MN 55305

Nate

Job Details: 01/29/2024

"Washer went dead during the cycle. Pulled off the front control panel and its smoked. Also has a bad fuse where power comes in, where the grey wire comes out of. Called Asko tech support to see if there is anything that would potentially cause the board to burn. They said if there was a power surge to the fuse. They said the fuse didnt stop the board from getting a power surge. The part number is for fuse is 257325. Part number for board is 515452. Also needs new cover or part that houses power button. 503108. 413713 is button. Customer requested that the part be overnighted. Office will call customer with a quote. And estimated return date. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Monticello, MN 55362

Brandon

Job Details: 01/26/2024

"Returned, checked found the front felt seal on the top had come loose. Removed the covers and reattached the felt on the bulkhead. Cycled and tested the felt stayed in place"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Otsego, MN 55330

Matt

Job Details: 01/26/2024

"Customer complaint is, ICE MAKER ISSUES. Customer said the ice maker was frozen over on the bottom and they replaced it and now its not cycling unless they hold in the test button. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Customer installed a none OEM ice maker. Refrigerator needs the ice maker kit. I removed ice maker and auger motor and dried out ice room and sealed it on the inside and outside. I adjusted the water line because it was pushed in too far. Installed new ice maker kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Big Lake, MN 55309

Matt

Job Details: 01/26/2024

"Customer complaint is, CHEMICAL SMELL IN FRIDGE AND FREEZER, GETTING WORSE WITH TIME. Inspected and tested. It smells a little bit goofy, but its not very strong to me. FF compartment temperature is 39F and freezer is 2F. I removed the evaporator cover and inspected evaporator and heating element and cant find anything that would be causing a smell. I turned heater on and let it get real hot and still didnt smell anything. Ive checked this refrigerator out as thoroughly as I can and cant find anything that would cause a chemical smell."

We serviced a

GE REFRIGERATOR

Model GSS23GYPFCFS

Near Buffalo, MN 55313

Brandon

Job Details: 01/26/2024

Customer states the unit was vibrating and making loud sounds. When I arrived the fan in the freezer was loud. Removed the covers and shelfs. Was able to make the noise with the fan. Pushed the fan blade down less than a quarter of an inch. Changed the sound of the fan. The noise went away customer said it sounds better

We serviced a

KENMORE REFRIGERATOR

Model 10656243400

Near Burnsville, MN 55306

Nate

Job Details: 01/26/2024

60 in fresh food and 0 in freezer. Replaced a bad damper assembly and thermistor. Also steamed out ice that had built up on vent going into fresh food section. Cold air blowing into ff section now. Told customer 24 hours.

We serviced a

LG DRYER

Model DLG7301WE

Near Champlin, MN 55316

Phillip

Job Details: 01/26/2024

"The customer complaint was the dryer does not heat. When I arrived, the customer had the dryer pulled out and the dryer duct disconnected. I put the dryer on times dry high heat and it cycled the heat on. I let it cycle on and off about five or six times. I took the heat temperature and the high heat was about 190?. I hooked the dryer duck back up and pushed it in and tried it again and now the high heat was about 165. I slid the dryer out with the duck connected And the heat went back up to 190. When dryer duct is being pushed in the duct was restricting. The customer will replace the ductwork. The dryer is working perfectly fine.

We serviced a

WHIRLPOOL DRYER

Model WGD4800BQ2

Near Eagan, MN 55122

Nate

Job Details: 01/26/2024

"Squealing. Found a couple bad support rollers, frayed belt, and older pully. Quoted for kit. Vacuumed out dryer, cleaned bulkhead, and installed kit. Runs nice and quiet now.

We serviced a

SAMSUNG RANGE

Model NE58F9710WS/AA

Near Becker, MN 55308

Brandon

Job Details: 01/26/2024

Returned with parts andd installed new motor cycled and tested. Unit working correctly now

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21IL6JB5

Near Big Lake, MN 55309

Matt

Job Details: 01/26/2024

"Customer complaint is, COOLS OK, MAKING ICE SUPER SLOWLY. Inspected and tested. FF compartment is 41F and freezer is 5F. The ice maker cycled when I got here, but didnt fill with water and the arm never moved. I jumped the water valve and its turning on and dumping water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed.

We serviced a

GE WASHER

Model GFW650SPN3SN

Near St. Cloud, MN 56301

Brandon

Job Details: 01/26/2024

Customer states the washer door gasket is falling off causing unit to leak.Found the outer door seal off and retaining ring not on. Customer had the ring. Looked and found no issues with the ring. Installed ran unit for 5 min and had no leaks.

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Ramsey, MN 55303

Matt

Job Details: 01/26/2024

"Customer complaint is, CONTROL DOESNT WORK, CANT GET THE UNIT TO TURN ON. Inspected and tested. The control panel is dead and not responding. Theres 120V at the junction box. I removed door and control panel and found the control panel board has corrosion on it. Dishwasher needs a new control panel. Also customer said it was leaking from the door a little puddle. It looks like its coming from the vent from what the customer explained, so he wants me to replace the vent assembly to. Customer approved repairs. Installed new control panel, vent assembly and cover. Tested and dishwasher is working great. Dishwasher is now fixed.

We serviced a

GE REFRIGERATOR

Model PFSS2MJYASS

Near Minneapolis, MN 55406

Ivan

Job Details: 01/26/2024

"During the visit, the customer complained that the unit would not dispense water. In order to correct the issue, I installed a new water valve. After testing, it worked great, and now water flows smoothly. I also noticed that her filter needs to be replaced every 6 months."

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW04

Near Minneapolis, MN 55413

Nate

Job Details: 01/26/2024

"Replaced bad drain pump, replaced the belt, and did the bearing and seal kit. Told customer to give it 24 hours before using.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Shoreview, MN 55126

Phillip

Job Details: 01/26/2024

Replaced sump assembly and rack adjusters. Tested pump and checked for leaks. Machine looks good and rack slides correctly now.

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, MN 55108

Phillip

Job Details: 01/26/2024

Today I replaced the broken switch for the temperature selector. Everything is working oven works good. Customer said cooktop. It works good too.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Minneapolis, MN 55446

Matt

Job Details: 01/26/2024

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. FF compartment temperature is 40F and freezer is 1F. The ice maker is catching when it cycles and is not filling with water. I found the ice maker fill tube is frozen. Theres a service bulletin for this and they have you install a new fill tube with insulating tape. Refrigerator needs a new ice maker and fill tube. Installed new fill tube and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

BOSCH DISHWASHER

Model MISSING

Near Minneapolis, MN 55413

Phillip

Job Details: 01/26/2024

"Broken door cables causing door to fall. Dishwasher was also not mounted on top causing it to tip forward. Pulled machine out, and replaced door springs and cables with new kit. Reinstalled dishwasher and side mounted to cabinet. Also cleaned filter and isntructed customer on how to clean dishwasher. Everything looks good now.

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near Minneapolis, MN 55441

Phillip

Job Details: 01/26/2024

The thermostat was failing and sometimes not cycling the freezer on to cool. Today I replaced the thermostat. I set it to 5 and everything is on and running.

We serviced a

ROPER DRYER

Model RGD4300SQ0

Near West Saint Paul, MN 55118

Ivan

Job Details: 01/26/2024

"The dryer would not turn the gas on at all. In order to correct this, I replaced the main coils for the gas valve. After replacement, the unit's gas turned on, and it heated up properly."

We serviced a

SAMSUNG WASHER

Model WA50M7450A

Near Minneapolis, MN 55423

Nate

Job Details: 01/26/2024

"Giving EC1 error. Its a MEMS sensor error. Unplugged sensor, made sure no broken wires. Plugged back in, did full test mode, gave error still. Quoted for sensor. Also let them know it could be a bad board. Board is too much. We will try sensor, and If that doesnt fix it, they will replace washer. ; ordrd 1 DC93-00278B (Mems sensor)"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYESS

Near Blaine, MN 55449

Phillip

Job Details: 01/26/2024

The refrigerator was unplugged and defrosted when I arrived. I installed the new drain kit and defrosted the defrost drain line. I plugged the fridge back in and pushed it back into place. I advised the customer to give it 6 to 8 hours to cool down. The card was not saved. If card is on file please run the card if not contact the customer. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/AA

Near Saint Paul, MN 55116

Ivan

Job Details: 01/26/2024

"During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers.; O-emld tckt"

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2-11

Near Minneapolis, MN 55418

Phillip

Job Details: 01/26/2024

I installed the new pump housing. The filter does not want to go in the new housing all the way so it leaks. The customer will buy and new filter and try it. If the filter doesnt work and it still leaks then she will pay for a new housing assembly and some labor. . I added to pics. No card on file but she said we should have one. Please run her card or call the customer back for payment. The job is complete for now we just need payment. Pump assembly DC97-18150E; saved tckt

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Minneapolis, MN 55421

Phillip

Job Details: 01/26/2024

"10:24 to 11:11, During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers The customer complaint was the dishwasher would not drain and the normal light was on. Someone there pushed on the latch with a butter knife. Now the latch wont reset when the door is open. I tried to fix it twice but it keeps getting stuck in the closed position. It needs a latch assembly. I can make it run and it drains just fine. It drains every time I try it. I found the drain hose does not have the high loop and there is no clamp holing it onto the garbage disposal. ; schdld next appmnt for 2/2 FRI !"

We serviced a

LG WASHER

Model WM3570HWA

Near Elk River, MN 55330

Matt

Job Details: 01/25/2024

"Customer complaint is, OE ERROR CODE, THEY CLEANED FILTER. Inspected and tested. Found the drain pump has failed. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027P1US0

Near Saint Michael, MN 55376

Phillip

Job Details: 01/25/2024

"Replaced right idler pulley and lubricated left one, replaced the control board with the bad relay. Tested machine and it was functioning properly, no longer squeaky."

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Rogers, MN 55374

Matt

Job Details: 01/25/2024

"Customer complaint is, THE FAN IS SUPER LOUD WHEN THE COOLING MOTOR TURNS ON. Customer was seeing ice in the holes on the evaporator cover. Customer said the whole evaporator cover and fan were replaced for this same issue a couple years ago. Customer has never seen water on the floor of the FF compartment. Refrigerator has been unplugged sense yesterday morning. I removed evaporator cover and theres no ice buildup, its completely defrosted. Drain is open and both sensors test good. Heater came on in test mode. This doesnt have the extra loop that needs the add on heater. I cant find anything wrong. I installed drain kit and new defrost sensor.

We serviced a

WHIRLPOOL RANGE

Model WFG320MCBS3

Near Saint Paul, MN 55109

Ivan

Job Details: 01/25/2024

"The customer complained that the oven would not turn on at all. I informed them that the igniter had failed and, in order to resolve the issue, a new igniter was needed. After installing the new one, the oven turned on fast and heated up properly.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Grove, MN 55369

Matt

Job Details: 01/25/2024

"Customer complaint is, WON'T START. Inspected and tested. Washer is dead. Outlet is good and I have 120V at the board, but light is not lit up on the board. I removed board and inspected and didnt see anything visibly wrong. I reassembled and plugged back in and now the light came on on the board. I ran washer through test mode and everything worked perfectly. Its either a failing board, a loose connection or bad wire. Customer is going to use it and see what happens."

We serviced a

BEKO REFRIGERATOR

Model G91626NWLU

Near Inver Grove Heights, MN 55077

Ivan

Job Details: 01/25/2024

"The customer complained that the unit was freezing vegetables. After my arrival, I checked and tested the unit, cycling all fans, and found that it works great. However, I discovered that this unit has issues if items are built up around it. As it is a free-standing unit, it requires a minimum of 2 inches of space around it for proper airflow; otherwise, the machine will overwork and start causing issues like the one reported. I confirmed that the unit was pushed all the way back, so I moved it out just a little bit to ensure easier airflow. The customer will monitor the unit for any improvements."

We serviced a

GE DISHWASHER

Model GLD5560L00SS

Near Minneapolis, MN 55401

Phillip

Job Details: 01/25/2024

"Interlock switch housing had warped slightly allowing micro switches to come out of their place. Heated plastic and bent back into shape, and used a little foam tape to hold the switches securely. Housing NLA. Machine appears to be working correctly now."

We serviced a

BEKO RANGE

Model PROR345508SS

Near Minneapolis, MN 55401

Phillip

Job Details: 01/25/2024

"Knob was binding up and hard to turn. Disassembled knob and put oil on spindle, put it back together and started working in the oil. Knob seemed much better after this.

We serviced a

LG DRYER STACKED++

Model DLGX3701W

Near Minneapolis, MN 55410

Phillip

Job Details: 01/25/2024

"Customer said issue was intermittent error code, said she already had outside vent checked and it was good. Te2 code was a thermistor error. Opened up the machine and discovered a potential issue with a pinched wire on thermistor. Changed thermostat while we were in there. Put machine back together and error code went away and machine works great now."

We serviced a

LG WASHER

Model WM3670HVA

Near Minneapolis, MN 55424

Phillip

Job Details: 01/25/2024

"Customer states water leaking from front of door gasket. Inspected door and found hair and soap scum. Water seemed to be leaking right there, so we cleaned the bottom of the door and tested it and did not find any leaks at this time."

We serviced a

LG RANGE

Model LRE3061ST

Near St. Cloud, MN 56303

Brandon

Job Details: 01/25/2024

"Returned with parts, installed fan motor no need for the fan blade. Cycled and tested unit heated up to proper preheat temp."

We serviced a

SUBZERO++ REFRIGERATOR

Model 650/F

Near Minneapolis, MN 55424

Phillip

Job Details: 01/25/2024

"Machine door was rubbing up against side of alcove, moved leveling feet on left side up. Door no longer rubbing. Also took cover off top of machine and vacuumed compartment and condenser coils. Noise was eliminated and machine looks to be in otherwise great condition."

We serviced a

SAMSUNG DRYER

Model DV431AEP/XAA

Near Minneapolis, MN 55424

Phillip

Job Details: 01/25/2024

Dryer duct had come off back of machine and was causing smells and condensation around the sides of the machines. Reconnected duct and ensured both ends were secured. Cleared all the lint and dust up and double checked. Seems a lot better now.

We serviced a

LG RANGE

Model LRG3091ST/03

Near Hopkins, MN 55343

Nate

Job Details: 01/25/2024

"Not heating, and giving F11 error. I cleared the error, and found a bad bake igniter. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up quickly.

We serviced a

SAMSUNG DRYER

Model DVE54M8750V/A3

Near Minnetonka, MN 55345

Nate

Job Details: 01/25/2024

"Dryer not drying clothes. I put it on timed dry, and with vent connected it got up to 97 degrees max inside dryer. With vent disconnected it goes to 200 and stays there for regular amounts of time before cycling off and on. I pulled dryer out, and adjusted vent so that it has better airflow and isnt crimped. Now it cycles to 220 and then cycles off. Told customer they will need to have the vent cleaned if they continue to have drying issues. It heats great and runs great. No error codes.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Savage, MN 55378

Nate

Job Details: 01/25/2024

"Giving a 65 error. I called SQ tech support and they had me check the lid lock assembly. They had me adjust the lid so that it clicks when its 2 above the top of the washer. It was originally clicking about 1 above top of washer. Then they had me check continuity on the board between two connectors, black wire to red wire, and it had continuity which meant that the relay was stuck closed. They told me to replace the board. I replaced it, and now it runs great."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minneapolis, MN 55422

Phillip

Job Details: 01/25/2024

"Disconnect from pump, pull up sump assembly, move weight over to new sump assembly, reinstalled sump and put drain pump back on. Tested machine and it sounds much better and good pressure."

We serviced a

BEKO RANGE

Model PRGR34552SS

Near Minneapolis, MN 55428

Phillip

Job Details: 01/25/2024

"Replaced control boards and the door latch, tested opening and closing door, and light switch. Preheated to different temperatures, everything working fine now."

We serviced a

LG WASHER

Model WT7100CW

Near Minneapolis, MN 55437

Nate

Job Details: 01/25/2024

"Making a loud grinding sound in the rinse and spin. No debris between wash plate and tub. Rotor and stator on secure. Quoted for new gear case and shifter, but customer will just use until it doesnt work anymore."

We serviced a

ADMIRAL DRYER

Model AGD4475TQ2

Near Minneapolis, MN 55437

Nate

Job Details: 01/25/2024

"Dryer not heating. Found a blown thermal cut out. Also a brittle belt. Replaced both. Cleaned and oiled rollers and vacuumed out dryer. Runs great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Rice, MN 56367

Brandon

Job Details: 01/25/2024

Customer stated the ice maker was not working.Checked and found the bailing arm was knocked off and causing the unit not to make ice. Removed the drawers and put the bailing arm back in. Unit is work correctly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near St. Cloud, MN 56301

Brandon

Job Details: 01/25/2024

"Customer states the unit was leaking water.Ran for a while, found no leaks, did fine the spray arm was cracked on the seam, the customer said they also had a large sheet pan in the machine when it was leaking. Customer approved the repair ; ordrd 1 W10837249 (Spray arm)"

We serviced a

KENMORE DRYER

Model 11085862400

Near Hugo, MN 55038

Ivan

Job Details: 01/25/2024

"After ordering and installing the parts, the machine heats up fast and works great. No more issues.; ordrd 1 279973 (Cutoff)"

We serviced a

BEKO DISHWASHER

Model 7664269580

Near Oakdale, MN 55128

Ivan

Job Details: 01/25/2024

"The machine is leaking heavily due to a broken water valve. To repair this unit, the following part is required. Please prepare a quote for the repair and order the part:Part Number: 1883570600Description: WATER INLET VALVEQuantity: 1; saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HDEDBSR/AA

Near Monticello, MN 55362

Matt

Job Details: 01/25/2024

"Customer complaint is, ICEMAKER IS NOT WORKING. Inspected and tested. Ice maker is all frosted up. Refrigerator needs the ice maker kit. Can someone find this kit and call customer with a quote please. Please schedule me 2 hours if I go back. I advised customer that the refrigerator needs to be shut down and defrosted before we come back, but can you remind them. ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near St. Cloud, MN 56303

Brandon

Job Details: 01/25/2024

Customer states the dryer is making a noise. Disassembled unit found the idler pulley locked up and belt chewed up. Customers warranty company approved. Vacuumed out the unit and replaced the parts.

We serviced a

LG RANGE

Model Lrel6321S

Near Becker, MN 55308

Brandon

Job Details: 01/25/2024

"Customer states there was a burning smell and now the bake dont work removed the back cover found the wire to the bake element burnt. Repaired the wires, cycled and tested"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Monticello, MN 55362

Brandon

Job Details: 01/24/2024

"Customer states there is a burning smell.Disassembled the unit cleaned out found the unit was full of lint and debris. Cleaned out, replaced the belt, the customer will have the vent cleaned"

We serviced a

KENMORE RANGE

Model 79078632603

Near Blaine, MN 55434

Phillip

Job Details: 01/24/2024

"All burnes burned a little low. Especially front right burner. Discovered kick built up inside orafaces and cleaned them out, adjusted low flame and tested. All burned look great now and lit up right away. Customer left note to look at the oven and it was working great, set it at 390 and let it cycle a few times. Seems like everything is good now."

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW0

Near Minneapolis, MN 55434

Phillip

Job Details: 01/24/2024

"Door would not stay shut or lock, door boot was torn in several places. Went to Dey to pick up parts. Replaced door boot and door lock and tested. Works now no leaks.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Plymouth, MN 55446

Matt

Job Details: 01/24/2024

"Customer complaint is, THE DRYER IS NOT CONSISTENTLY TURNING ON. Customer said they have to push the start button really hard to start it and now its not starting. Inspected and tested. Found the start button switch was pushed in to far. Nothing is broken on it. I remounted it and now its working great.

We serviced a

BOSCH DISHWASHER

Model SHE53TL5UC/02

Near Minneapolis, MN 55422

Phillip

Job Details: 01/24/2024

"Customer states it did not drain and think it might have overfilled and leaked. No standing water at this time but after testing the drain pump, it sounded gritty and bad. Took off panel and replaced pump from the front of machine. Tested and draining good now.

We serviced a

BOSCH DISHWASHER

Model SHXM78W56N/10

Near Big Lake, MN 55309

Matt

Job Details: 01/24/2024

"Customer complaint is, E20 ERROR. TInspected and tested. Theres standing water in the bottom of the dishwasher. I started dishwasher on a heavy cycle and it drained the water out, but is not filling with water. Found the water valve has failed because its full of sediment. Customer approved repairs. Installed new water valve and tested. Dishwasher is filling with water and working great. Dishwasher is now fixed.

We serviced a

WHIRLPOOL WASHER

Model LSR7233E00

Near Lakeville, MN 55044

Nate

Job Details: 01/24/2024

"Replaced bad transmission, clutch assembly, and coupler. Ran it on a fill and agitate, then spin and drain and it runs great now."

We serviced a

WHIRLPOOL WASHER

Model CAE2763BQ0

Near Monticello, MN 55362

Matt

Job Details: 01/24/2024

"Customer complaint is, THE SECOND SPIN CYCLE DOES NOT WORK AND THE CLOTHES ARE NOT SPUN OUT. Inspected and tested. Theres no stored errors. I ran washer through test mode and everything worked perfectly. I started a normal cycle and it filled, agitated, drained and spun the first time perfectly. I didnt have time to wait for the final spin, but washer is testing good."

We serviced a

LG WASHER STACKED++

Model WM1814CW

Near Saint Paul, MN 55116

Nate

Job Details: 01/24/2024

Not draining. Found a bad drain pump. Filter is clean. Stacked washer and dryer. Took down dryer. Took apart washer and replaced drain pump. Runs and drains great now.

We serviced a

UNKNOWN RANGE

Model 4248

Near Minneapolis, MN 55407

Nate

Job Details: 01/24/2024

"Range was red tagged. I couldnt confirm a gas leak. Tenant says pilots were on when gas company arrived. Gas was turned off by gas company after they red tagged it. I turned on gas, and put bubble blue liquid on orfices behind burner knobs and on cook top burners, and no bubbles. I lit the cook top pilots and oven pilot and I can get the front left burner to consistently ignite, and rear right to ignite. Cant get the front right or rear left to consistently light. Called owner and told her that I had to turn gas back off because I couldnt find a leak and I cant leave it on in this case. Tenant says leak was said to be coming from front left burner, but I cant find a leak there. If it was leaking, it needs a new valve. That valve is NLA. I let owner know."

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Minneapolis, MN 55414

Nate

Job Details: 01/24/2024

"Giving an F27 error. Found a ton of suds in it, and a ton of detergent gel residue built up in dispenser and drawer. I took drawer out, cleaned it out, then scraped and cleaned all detergent out of drawer. Then removed the control panel and did a reset on the main board. I then ran it for 15 minutes with some cooking oil added, to get rid of all the suds. Ran great with no errors."

We serviced a

HOTPOINT RANGE

Model RGB532BEA8WH

Near Saint Paul, MN 55104

Ivan

Job Details: 01/24/2024

"The machine needed a clean-up as it had a lot of built-up grease. After clearing out the grease, I tested and cycled all burners, and the oven as well, with no issues."

We serviced a

GE RANGE

Model JGB735DP1BB

Near South Haven, MN 55382

Brandon

Job Details: 01/24/2024

"Returned with parts, installed new hinges and liner asm. Installed door on unit cycled and test door now opens and closes"

We serviced a

KENMORE DRYER

Model 11074972300

Near Saint Paul, MN 55104

Ivan

Job Details: 01/24/2024

"I inspected the machine based on the customer's complaint about issues with the dryer main valve releasing gas. After testing and cycling, I replaced the gas valves coils and found no more gas leaks machine turn on and off correctly ."

We serviced a

THERMADOR++ DISHWASHER

Model DWHD640JPR/82

Near Chaska, MN 55318

Adam

Job Details: 01/24/2024

Customers complaint not sewing and getting error for no drain. Tested unit could hear the drain pump hum but not pump. Removed filter and removed access cover to drain pump. Felt a piece of glass in the pump. Quoted customer for removed and clearing drain pump and one for replacing pump just in case it needs it. Customer approved. Disassembled unit and removed pump. Found the piece of glass. Inspected pump still looks good. Reinstalled test and draining properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF5

Near St. Cloud, MN 56301

Brandon

Job Details: 01/24/2024

"Customer stated the refrigerator is not dispensing water, removed the main water line checked and found no water good to refrigerator, customer will have the issue looked into and will call back if he needs anything after he gets water to the refrigerator."

We serviced a

KENMORE WASHER

Model 110.47532600

Near Roseville, MN 55113

Phillip

Job Details: 01/24/2024

Customer states machine has error code and standing water on occasion. Error codes were for long drain and suds lock. Let machine fill and attempted a drain and spin cycle. Very weak drain. Checked filter and hose and they appeared to be mostly clear. Drain pump appeared weak. Went to dry to pick up part. Installed new part and tested drains nice and quick now.

We serviced a

BLOMBERG++ DISHWASHER

Model DWS51502SS

Near Minneapolis, MN 55401

Nate

Job Details: 01/24/2024

"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced both parts. Now it turns on and works great. Also remounted dishwasher since it wasnt ever mounted and it would pull out of alcove when opening door."

We serviced a

GE DISHWASHER

Model GDT550PMR6ES

Near St. Cloud, MN 56301

Brandon

Job Details: 01/24/2024

"Returned with part, removed the door installed new part. Put door back together, ran unit for 10 minutes found no leaks"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Eden Prairie, MN 55347

Adam

Job Details: 01/24/2024

Put unit in test mode checked for the air was getting an E5 air called which is thermostat on icemaker being too warm check temperature of unit was at 38 inside the refrigerator. all the fans are working properly looking like theres a bad thermostat on the icemaker. Replaced ice maker then tested fill and harvested properly. Explained to customer it can take up to 48 hours to make ice

We serviced a

LG REFRIGERATOR

Model LMXS27626D/01

Near Eden Prairie, MN 55346

Adam

Job Details: 01/24/2024

Installed new waterline and valve because it was leaking tested and its working properly. Customer stated everything is cooling properly since the compressor was replaced and everything is working properly the way it was before

We serviced a

BLOMBERG++ DISHWASHER

Model DWS51502SS

Near Minneapolis, MN 55401

Nate

Job Details: 01/24/2024

"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced the latch. The micro switch turned out to be good on this one. Now it turns on and works great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB02

Near St. Cloud, MN 56303

Brandon

Job Details: 01/24/2024

"Returned with part install the ice maker, installed. Unit filled with water. Informed customer to wait 72 hours before seeing normal ice results"

We serviced a

FRIGIDAIRE WASHER

Model FFFW5000QW0

Near Brooklyn Center, MN 55430

Phillip

Job Details: 01/24/2024

Door hinge bracket 134550800Outer door 137265500Bellows 137566001Door bracket NLA via Dey please find parts vendor and quote customer. Door hinge cracked badly and door seal in very poor condition so it is leaking from the front of the door; saved tckt

We serviced a

LG DRYER

Model DLE1501W

Near Minneapolis, MN 55446

Matt

Job Details: 01/24/2024

"Customer complaint is, NOT WORKING. Inspected and tested. Found the door switch has failed. I called and left a message for Andy and havent heard back. Blue book is $298. to install new switch. I never heard back, so I texted customer to call the office for a quote. ; saved tckt"

We serviced a

ASKO++ DRYER

Model T754

Near Wayzata, MN 55391

Adam

Job Details: 01/24/2024

"Customer complaint is unit not tumbling. Move the top of the unit bel pretty stiff to turn the unit itself. Customer would like just to have all the maintenance stuff done. I tried to get a hold of Techline to see what I need to do the rear bearing. I have no idea how this one is set up, but was never able to get a hold of anyone. Added parts below that would be needed. Please source parts and update customer with a quote. Any questions feel free to reach out to technician347461 idler 381491 rollers. 2562036 belt247808 rear bearing. ; snapped 1 QuickPics, states that autho needed"

We serviced a

LG DRYER

Model DLE5977W

Near Excelsior, MN 55331

Adam

Job Details: 01/24/2024

"Customer complaint is unit not heating properly verify complaint its not heating up. Also noticed the loud noise while tumbling disassembled found the loud noise is caused because the idler chewed up and needs to be replaced. The heater is only no bad from terminal 2 to 3 its over 40 ohms and it should be under 11 ohmsand also burning up one of the wires on the high limit thermostats, so requesting a new heat assembly and idler pulley. Ordered parts and rescheduled customer.; ordrng 1 4561EL3002A (Idler), ordrd 1 5301EL1001A (Heater assembly)"

We serviced a

BOSCH WALL OVEN++

Model HMC80251UC/01

Near Victoria, MN 55386

Adam

Job Details: 01/24/2024

"Trip fuse again. Call Techline right away again. they gave me a case number for the customer to call. Case number is 410-404-3689. Techline said if weve already replaced the switches, they recommend doing the door assembly. The door assembly is extremely expensive. He said so you give me a case number for the customer to call and see if customer service will help out the customer with parts, or a discount on a new unit, no guarantees like Techline said, but its worth a try.Everything is testing fine otherwise on the unit and cant find any issues; saved tckt , states that autho needed"

We serviced a

GE MICROWAVE

Model SCB2001FSS02

Near Minneapolis, MN 55413

Phillip

Job Details: 01/24/2024

"WB27X10394 main pcbWB27X10332 displayFailed display and board, flicker and flashing on and off. we need main pcb and the display. could not locate a good source of parts. Please see if you can locate parts and call customer.; saved tckt"

We serviced a

SAMSUNG WASHER

Model WF42H5200AW/A2-11

Near Minneapolis, MN 55418

Phillip

Job Details: 01/24/2024

Inspected drain filter housing and found a large crack. Quoted customer and ordered part from Dey. ; ordrd 1 DC61-02017E (DRAIN FILTER HOUSING)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Monticello, MN 55362

Matt

Job Details: 01/24/2024

"Customer complaint is, When running the dishwasher the sink attachment next to the main facet begins to leak when the dishwasher drains. Inspected and tested. Found the air gap is plugged. I bypassed air gap and installed high loop in drain line. Tested and dishwasher is draining great. Dishwasher is now fixed. Please bill customer. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Saint Paul, MN 55102

Ivan

Job Details: 01/24/2024

"During the visit, it was discovered that this unit will need a new compressor. There are some signs of leaks in the back, and the customer is experiencing varying temperatures. I took readings, and they differ from time to time. The machine was defrosted before my arrival, so I couldn't observe any issues during diagnostics, except that it was warmer than usual.Please provide a quote for a complete sealed system.W10832994 Whirlpool COMPRESSOR(OVDM); saved tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSG/AA

Near Monticello, MN 55362

Matt

Job Details: 01/24/2024

"Customer complaint is, FRIDGE STOPS COOLING FREQUENTLY. Customer said it randomly shuts off and completely stops cooling and they have to power cycle it to get it to start cooling again. Inspected and tested. FF temperature is 37F and freezer is -6F. Theres no errors on the display. I pulled out refrigerator and theres no errors on the inverter board. Its most likely a failing inverter board. Quoted customer $572. to install new inverter board. Customer approved repairs. Part on order. ; ordrng 1 DA92-00483N (CONTROL BOARD - ELECTRONIC MAIN PCB)"

We serviced a

WHIRLPOOL DRYER

Model WGD5800SG0

Near Minneapolis, MN 55429

Phillip

Job Details: 01/23/2024

The dryer does not heat at all. I pulled the dryer out and removed the back panel. I tested the thermal fuse and found its bad. I replaced the fuse and tested the dryer. The dryer is heating good and the air flow is good. I took the lint screen out and cleaned it up good.

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS177TW01

Near Big Lake, MN 55309

Matt

Job Details: 01/23/2024

"Customer complaint is, SOME ITEMS ARE NOT DRYING PROPERLY AND A COMFORTER MELTED. Inspected and tested. Started dryer on a timed dry with the lower heat setting and heat is cycling between 195F and 120F. I turned dryer up to the highest setting and its cycling between 210F and 125F. I turned the sanitize cycle on and its only getting to 220F at the hottest point. Airflow on outside of house is good at 28mph. I called Techline and talked with Steve and the temperature are maybe a little high, but hes thinking its more of a fabric issue. If you have a big comforter in there thats made from synthetic materials, its going to get hotter in there because its taking up more room and theres a better chance its going to melt. Were going to replace the cycling thermostat. Installed new cycling thermostat and tested. Its cycling between 185F and 110F on low heat and 200F and 125F on high heat. Dryer is now fixed."

We serviced a

LG RANGE

Model LRG3085ST/00

Near Rogers, MN 55374

Matt

Job Details: 01/23/2024

"Customer complaint is, I have a LRG3085ST range that keeps going through ignitors and wondering if there is something else I am missing that is causing them to go out. The last one only lasted about 2 weeks. Inspected and tested. Found the burner tube is cracked by the igniter and the flame spreader is cracked and sagging above the igniter. I showed this to the customer and hes going to replace those parts."

We serviced a

MAYTAG RANGE

Model PGR5710BDW

Near Monticello, MN 55362

Brandon

Job Details: 01/23/2024

Customer stated the oven stopped baking. Tested the bake igniter and found it not working. Replaced the igniter cycled and tested the oven now works on bake

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Big Lake, MN 55309

Brandon

Job Details: 01/23/2024

"Returned with parts , install new filter board, install new PCB board. Put unit back mounted and turned on ran for 5 min then drained unit. Unit seemed to be working normal at this time"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Prior Lake, MN 55372

Nate

Job Details: 01/23/2024

"Control non responsive on arrival. Pulled back of machine off took pictures of connections, and replaced the board. Machince still unresponsive, discovered no power to board, found a bad connection on terminal block had burned up, replaced with new terminal block and spliced on new connection. Re installed old board. Machine working fine now.

We serviced a

KENMORE REFRIGERATOR

Model 10674203400

Near Eagan, MN 55122

Nate

Job Details: 01/23/2024

Water has been leaking from waterline underneath the fridge. We found the section that the customer had already located that was brittle and cracked We quoted to replace the section of waterline from where it goes through the cabinet and then goes to the water valve. We used one John guest fitting as well as some waterline. Theres also a section of waterline coming out of the water valve for the icemaker that is leaking a little bit so we cut off the end of the waterline there and re-inserted it into the valve. After this discovered a small crack in the valve body itself. Went to Dey to get replacement. Replaced valve and reinserted lines. No leaks now.

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Saint Paul, MN 55108

Phillip

Job Details: 01/23/2024

The timer was not advancing. Today I replaced the timer. I set the timer to 60 and waited until the timer advanced to 50 minutes.

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Eden Prairie, MN 55344

Adam

Job Details: 01/23/2024

"Installed new display cover. Unit still giving error for not draining half way through. Started a cycle and let run for 10 minutes opened and lots of suds. Could be just from not completing cycles. Customer is using platinum plus packet. Checked the pressure switch it all gummed up with old soap. That could cause this issue also. Replaced hose, pressures switch and display trim. Let unit run for about 20 minutes never had an issue with any coats coming up. It did drain during the cycle and refilled it without an issue.

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Andover, MN 55304

Phillip

Job Details: 01/23/2024

The customer said the dishwasher was not washing the dishes well. I ran the dishwasher and it gets the correct amount of water. I can hear it wash but the pressure seems low. I opens the door and the spray arms did not move. I checked the filter and it was clean. I pulled the dishwasher out and replaced the wash pump. I ran it and now the spray arms spin. I advised the customer to run the faucet until the water is hot and to not prewash the dishes. I also recommended powder soap or pods.

We serviced a

GE REFRIGERATOR

Model WR60X29099

Near Eagan, MN 55123

Nate

Job Details: 01/23/2024

"Fridge was in the 50s. Confirmed with newfi, found the ff evaporator fan had error codes that it stopped running. Replaced bad evaporator fan. Cooling great.

We serviced a

SAMSUNG DRYER

Model DV56H9100EG/A2

Near Rosemount, MN 55068

Nate

Job Details: 01/23/2024

Replaced bad motor and blower wheel. Vacuumed out dryer and bulkhead. Cleaned and oiled rollers. Runs great now.

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near St. Cloud, MN 56303

Brandon

Job Details: 01/23/2024

"Dryer making noise, disassembled the unit found the rear rollers worn out, quoted the customer, customer approved, installed cycled and test unit working as it should.

We serviced a

DACOR++ WALL OVEN++

Model ECS130SCH

Near Minnetonka, MN 55345

Adam

Job Details: 01/23/2024

Install new control board from last diagnosis once it was installed tested every feature to make sure it was working properly. Everything is working great customer is happy that we got it back going for them and they dont have to replace it.

We serviced a

FRIGIDAIRE DRYER STACKED++

Model MISSING

Near Bloomington, MN 55420

Nate

Job Details: 01/23/2024

"Dryer not drying clothes well, not heating, and vent going outside hasnt been cleaned in a long time. At least 7 years. We ended up cleaning out a gallon roughly of lint from inside the dryer, also scooped lint out from vent behind dryer and outside where it vents out. Found a bad igniter and belt. Replaced both of those: now it heats well, runs well. Customer is going to clean the vent going outside themselves.