We serviced a
WHIRLPOOL REFRIGERATOR
Model FFSS2314QS5A
Near Eden Prairie, MN 55346
Kinnon
Job Details:
07/24/2024
Arrived on site checked not cooling in fridge or freezer checked evaporator no frostt pattern observed clicking from compressor armed out all three pins on compressor were at 0.00 ohms compressor is shorted out. Please look up compressor and give warranty company estimate for compressor replacement.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Lake Elmo, MN 55042
Aaron
Job Details:
07/24/2024
I removed the pulley cover and slid the drive belt away from the motor and transmission pulleys. I slid a new drive belt onto the motor and transmission wheels. Powered up the machine and started diagnostic testing, I tried a spinning the drum at medium speed first , quiet, then I turned up the speed and quiet again. The new belt had solved the unsettling noise.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55419
Dakota
Job Details:
07/24/2024
customer state oven not heating properly, not heating quick enough and drops temp to fast when opening door. Ran heat cycle test on oven average temps when set to 350 was 352. Operating within spec, broil burner and convection fan operating also. Adjusted all surface burners bc they were all to high when set to low.
We serviced a
FRIGIDAIRE RANGE
Model FCRE3083ASA
Near Eden Prairie, MN 55344
Kinnon
Job Details:
07/24/2024
Arrived on site found 220 outlet red both red lines on 220 outlet where it connects to the stove both red lines were disconnected and not screwed on reconnected red line. No unit will have 240 and will work unable to test due to outlet and maintenance shed maintenance person here will bring it to apartment and test unit later.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Saint Paul, MN 55103
Hyrum
Job Details:
07/23/2024
Installed new casket and steam conformed it. Cleaned blocked defrost drain in ff section. Machine seems to be working properly.
We serviced a
LG REFRIGERATOR
Model LRFXC2406S.ASTCNA0
Near Elk River, MN 55330
Adam
Job Details:
07/23/2024
Install new compressor for last diagnosis once installed pressure tested to 170 psi no leaks. Vacuumed under 300 ?m. Filled with proper amount of R 600. Then ran unit unit is now running properly.
We serviced a
GE REFRIGERATOR
Model PSI23SGPABS
Near Minneapolis, MN 55401
Dakota
Job Details:
07/23/2024
Another section of water line cracked. Replaced cracked water line
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model E522B
Near Minneapolis, MN 55429
Kinnon
Job Details:
07/23/2024
Installed secondary kit on icemaker positioned temperature sensor against ice cube tray and correctly installed ice cube bail arm trace sensor in attached picture
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF2
Near Rosemount, MN 55068
Delton
Job Details:
07/23/2024
Customer says it will make noise for 30 minutes-hour at a time. Found that there is a lot of frost build up on ceiling of freezer. Door was not sealing all the way. Found that the door was hitting the edge of the molding trim and freezer door was not fully closing. I moved fridge over slightly and door now closes. I used heat gun and molded door seal and ensured that the door gasket is now fully sealing around the door. Cleaned up frost; Refrigerator is working good.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Lakeville, MN 55044
Delton
Job Details:
07/23/2024
I put in new board and Upon further inspection and called tech support, found that the gas valve (safety valve) is bad and not sending power to bake igniter. I pulled out board and put old board back in as it may not be the issue and the gas valve causing the weird things to turn on and off with the range.Need to find part Gas valve assembly 210600164 and quote for that part and ETA.; saved tckt , states that autho needed
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Avon, MN 56310
Brandon
Job Details:
07/23/2024
Customer states they think the filter needs to be cleaned the washer was having an issue draining. Removed the front of the washer and vacuumed out the water and found nothing in the filter, removed the pump and found the impeller worn and loose. Informed the customer I suspected the pump was the issue, qouted the pump and the customer approved. Replaced the pump. Showed the customer where to clean off the lower part of the door so it does not leak water, also pointed out the soap dispenser leaking water.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Minneapolis, MN 55430
Nate
Job Details:
07/23/2024
Washer is grinding. Washer sprayed a good deal of oil all over inside the washer cabinet. Needs new outer tub and bearing assembly, transmission, belt, pully. DW please call customer tomorrow. ; O-emld tckt
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWB
Near St. Cloud, MN 56303
Brandon
Job Details:
07/23/2024
Customer stated the freezer stopped cooling. He unplugged it when it got to 40 degrees. Plugged it in and removed the shelfs and the back cover to check the frost pattern. Did not frost up, the compressor has a draw. Customer would like a price on a sealed system repair/ diagnosis ; saved tckt
We serviced a
ELECTROLUX LAUNDRY CENTER++
Model FLCE7523AW
Near Bloomington, MN 55425
Kinnon
Job Details:
07/23/2024
Air duct gutter, warped, causing lint trap to pop up preventing door from closing on dryer ordered duct gutter, and scheduled customer. This is a construction zone bring stepstool on repair.; schdld next appmnt for 7/31 WED !
We serviced a
GE WASHER
Model WPRE8100GOWT
Near Shakopee, MN 55379
Kinnon
Job Details:
07/23/2024
Found loud noise when agitating lubricated with grease top of dampers very faint bearing sound all of the functions test good
We serviced a
WHIRLPOOL WASHER
Model WTW5005W0
Near Chaska, MN 55318
Kinnon
Job Details:
07/23/2024
Arrived on site no parts shipped from Square trade per customer not enough water in tub unit customer education and deep water settings, and heavy soil all functions on washer test good
We serviced a
LG REFRIGERATOR
Model LFX31925ST/01
Near Buffalo, MN 55313
Paul
Job Details:
07/23/2024
Customer stated unit makes loud noises. Customer played a video documenting noise. Found unit not currently making noise. Pulled unit from out of cabinet and put into test mode (max cool). Found filter drier rubbing on shroud causing intermittent noise. Adjusted drier and condenser refrigerant lines. Installed cork tape to prevent future rubbing issues. Verified temps all good and no more noise.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FCWD2727ASG
Near Watertown, MN 55388
Paul
Job Details:
07/23/2024
Customer states F45 error code. Started oven and verified F45 error code, top cooling fan not running. Contacted tech line for proper part numbers as manual has a glitch. Tech line case file #87443017 given to customer. Ordered parts and rescheduled with customer. 5304529887 upper cooling fan assembly139038303 lower cooling fan assembly; ordrd 1 5304529887 (Upper cooling fan) and 1 139038303 (Lower cooling fan)
We serviced a
LG WASHER
Model WM3900HBA
Near Saint Michael, MN 55376
Matt
Job Details:
07/23/2024
FRONT BOOT IS MOLDY. Replacement needed. Customer declined repair.
We serviced a
LG RANGE
Model LRE3060ST/00
Near Sauk Rapids, MN 56379
Brandon
Job Details:
07/23/2024
Returned, installed new board, repaired both damaged wires. Customer had me install new broiler element the they supplied. Cycled and tested, oven heated up as it should
We serviced a
KENMORE REFRIGERATOR
Model 253.70443411
Near Otsego, MN 55330
Matt
Job Details:
07/23/2024
REFRIGERATOR NOT COOLING - FROST BUILDING UP IN THE BACK OF FREEZER. FF compartment is 45F and freezer is 4F. I removed the evaporator cover and the evaporator is completely frozen over on the top half and the vents are frozen shut. I turned the heater on and it came on and started defrosting. I checked the thermistor readings and they were close to the temperature reading. I defrosted evaporator and after 20 minutes theres only frost on about 15-20 percent of the evaporator. The sealed system has failed. Customer would like a quote on repair. ; saved tckt
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Otsego, MN 55330
Matt
Job Details:
07/23/2024
IT WONT TURN ON. UI is unresponsive. There 120V at junction box. The control panel is cracked in multiple spots. I removed control panel and theres no visible damage. I plugged UI back in and now it came on. I started a cycle and its running, but the circulation pump is really loud. Dishwasher needs a new control panel and circulation pump. Customer declined repairs and is going to call either LG or replace dishwasher.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Carver, MN 55315
Kinnon
Job Details:
07/23/2024
Per client had beeping sound for a few hours but stopped, I pulled button user interface from dispenser and reseated all connections and reinstalled ui on dispenser all functions test good
We serviced a
LG DRYER
Model DLGX3371W
Near Victoria, MN 55386
Paul
Job Details:
07/23/2024
Found dryer not heating. Found and replaced faulty high limit. Vacuumed out dryer and oiled bearings. Started dryer and verified operations. Found plugged dryer vent. Pulled debris from dryer vent and verified proper operations. Customer to have 2nd story dryer vent cleaned professionally or problem will return.
We serviced a
WHIRLPOOL DRYER
Model WED8300SWONo
Near Bloomington, MN 55431
Delton
Job Details:
07/23/2024
Found that belt is worn and is slipping when trying to turn drum. Also vent was ripped. Pulled out dryer and replaced belt and cleaned inside dryer of lint build up. Tested and dryer drum is turning and vent is fully connected. Dryer is working good.
We serviced a
FRIGIDAIRE REF BUILT IN++
Model FPFU19F8RFC
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/23/2024
Your place compressor with new and tested. Machine seems to be working properly now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5001FR/AA
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/23/2024
Tested with new board and new fan and could not get the machine to power up the cadet fan even in test mode. Jumper the fan to a 12 V source and tested. Customers aware that fan will run continuously but machine should work just fine.
We serviced a
SAMSUNG DRYER
Model DV419AEW/XAA
Near Elk River, MN 55330
Matt
Job Details:
07/23/2024
NOT HEATING. Found the red wire going to the element was melted at the element. Repaired wire and tested. Dryer is heating and cycling between 210F and 125F and air flow is 18mph on outside of house. Vent is really short and I can see in from the outside and its open. Dryer is now fixed.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060BFA
Near St. Cloud, MN 56304
Brandon
Job Details:
07/23/2024
Customer states the burner dont work. Checked found the stove was tripping the breaker. Removed the back cover and checked for burn spots. Isolated the oven from the burners the oven is ok, hooked up the burners and that is what is tripping the breaker. Disassembled and checked started hooking up the burners with the switches first and found the right side switch was what was tripping the breaker. Ordered both right and left. Customer thinks the left is bad as well. ; ordrd 1 5304522918 (Switch) and 1 5304522965 (Switch)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GEB
Near Big Lake, MN 55309
Matt
Job Details:
07/23/2024
FRIDGE NO LONGER COOLING - FREEZER SEEMS TO BE FINE. Customer had refrigerator unplugged when I got here. I plugged it in and compressor and fans turned on. After 20 minutes theres only frost on about 25-30 percent of the evaporator and nothing on the rest. The sealed system has failed. Customer is going to replace the refrigerator.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSC2333AS6
Near Burnsville, MN 55337
Delton
Job Details:
07/23/2024
Customer said that nail polish smell coming from refrigerator. I didnt smell anything real strong but I checked evaporator and made sure nothing was burning on the heater. Evaporator is looking and working good in the refrigerator as im here.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Mound, MN 55364
Paul
Job Details:
07/23/2024
Found unit tripped on flood alert. Pulled unit from cabinet. Found flood switch styrofoam distorted causing flood alert. Also found water float level switch sticky. Adjust d flood alert styrofoam and cleaned up sticky water level switch. Tested operations. If problem returns, recommend new foam flood float, new water level switch hardware, and new tub seal. Customer does not wish to order parts at this moment.
We serviced a
SAMSUNG WASHER
Model A50R5400AV/US
Near Burnsville, MN 55337
Delton
Job Details:
07/23/2024
Replaced dampers. Tested and tub is rigid and no out of balance error. Washer is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AW
Near Inver Grove Heights, MN 55077
Hyrum
Job Details:
07/23/2024
5304530834 panelCustomer states that there is frost around the Doral. Inspected the door and found that the seal was not seating in the middle of the top of the door tried to adjust the door to no avail. It appears that the door is warped on the top and has a low spot in the middle thats pulling away from the door. The corners of the door make contact with the middle does not. Please request a new door assembly from Electrolux and schedule for a return.; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVG45A6400W/A3
Near Hudson, WI 54016
Aaron
Job Details:
07/23/2024
The ignition coil was broken when I opened the package. Customer did say he would like to continue with the repair anyway. Thank you AndyI ordered a new ignition coil and will return asap after part delivery.; ordrng 1 DC47-00022A (Ignition coil)
We serviced a
UNKNOWN REFRIGERATOR
Model FF138GOW
Near Mound, MN 55364
Paul
Job Details:
07/23/2024
Customer states refrigerator is leaking. Found evaporator drain line plugged and pan froze up. Cleared out drain pan and line with steamer. Verified proper operations. Also noticed faulty FF door switch not always bringing light on. Customer does not wish to pursue switch replacement at this time. Took pic to document switch.
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0924431-02
Near Minneapolis, MN 55416
Nate
Job Details:
07/23/2024
Evaporator pan had organic growth in the drain line, and water built up overflowing down into bottom of fridge and also down into the freezer. Steamed and cleaned everything out. Water drains great now.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Ramsey, MN 55303
Adam
Job Details:
07/23/2024
On arrival when the caretakers took us to the wash machine. Said that the clothing is staying wet. Went through test mode everythings operating correctly. Once I stopped I realized the water valve is continuing and letting drips of water go through the unit and dripping water on the closing. Everything else is working drain pump motor agitate spin. Will need new water valve. Let the manager know at the facility. What was going on? Also called Jeff and left a voicemail explaining what was going on. I did order part and scheduled customer. If it changes, please let technician know to return the part.; ordrd 1 203741 (VALVE - WATER FILL)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Anoka, MN 55303
Adam
Job Details:
07/23/2024
Customer stated middle rack broken. Needed rack adjuster kit. Kit was preordered. Installed kit. Tested and unit is working properly.
We serviced a
GE RANGE
Model JB750SJ1SS
Near Osseo, MN 55311
Paul
Job Details:
07/23/2024
Replaced broken EOC. Set clock and tested operations. Oven is in good working order
We serviced a
KITCHENAID RANGE
Model KDRP467KSS07
Near Minneapolis, MN 55424
Nate
Job Details:
07/23/2024
PF error on display. Checked control on front of unit and no obvious signs of damage. This error happened after power outage and possible surge. Checked high limit on back, and thats good. Checked junction box, its getting 240 volts to it. There are a couple boards that would need one or both to be replaced. Checked for part numbers with DW and it would be 800-1000 for one board and would be refurbished. 15 year old range. Customer replacing. Also, could only get it out a foot due to it being hardwired and a short copper gas line.
We serviced a
BOSCH DISHWASHER
Model SHES8TLSUC/03
Near Champlin, MN 55316
Adam
Job Details:
07/23/2024
Customer stated the unit is not powering up. Pulled unit out and found terminal in junction box was burnt up. Removed wires from terminal and rewired. Pushed unit back in to cavity and tested. Unit now working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Minneapolis, MN 55426
Nate
Job Details:
07/23/2024
1 thick ice sheet on bottom of freezer and on drain pan. Found a gummed up duckbill on the drain. Made adjustments/modifications to the drain and steamed it out. Then steamed out the freezer. Got all the ice out. Drains great now.
We serviced a
GE DRYER
Model GFD85GSPN1RS
Near Chaska, MN 55318
Kinnon
Job Details:
07/23/2024
Used gas detector meter found small leak on input line at drier base going into drier tightening quarter turn - tested with gas meter after no detection
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chanhassen, MN 55317
Kinnon
Job Details:
07/23/2024
Arrived on site found top ceiling LEDs out in fridge. Also also freezer LED is dim ordered LED kit. Customer approved estimate scheduled customer for return repair.; ordrd 1 W11683241 (LED LIGHTS)
We serviced a
WHIRLPOOL DRYER
Model 110.70072991
Near Hopkins, MN 55305
Nate
Job Details:
07/23/2024
Dryer dead after storm. I checked all connections and now it runs great. When I took it apart found a ton of lint inside. Did a dryer cleaning. Also found lint seal for the bulkhead that was broken. Used special red glue to reattach seal. Runs great now and all clean.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N
Near Minnetonka, MN 55345
Nate
Job Details:
07/23/2024
Rinse aid dispenser is leaking rinse aid a lot. Replaced dispenser. Now it doesnt leak.
We serviced a
GE COOKTOP++
Model CHP90302TSS
Near Hudson, WI 54016
Aaron
Job Details:
07/23/2024
I used my SmartHq device to inspect for stored error codes and to access an owners manual. There were two codes stored that were 20 days old but nothing more recent than that. The error codes referred to insufficient voltage to the cooktop, there a 50 amp circuit breaker that is marked for the cooktop, but I didnt verify power to the unit. There was a firm ware update available that I completed for the unit, it took a few minutes but it complete the process. I looked up information related to the use and care for the cooktop. The odd noises created between the left burners are a result of magnetic fields interacting, these sounds are normal. No repair needed at this time.
We serviced a
HISENSE REFRIGERATOR
Model MRM260N6TSE
Near Hastings, MN 55033
Aaron
Job Details:
07/23/2024
I defrosted the ice maker room, it was completely incased with ice. Once I removed the ice maker assembly I was able to install the new ice maker. Tested the new part, back to square one.
We serviced a
SUBZERO++ REFRIGERATOR
Model BI-42UFDID/S/TH
Near Minneapolis, MN 55447
Nate
Job Details:
07/23/2024
Replaced bad board. Cooling great already. Told customer give standard 24 hours to get down to temp.
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Minnetonka, MN 55305
Adam
Job Details:
07/23/2024
Pulled dryer apart and installed motor. Tested unit. Heating, spinning. Unit now working as it should
We serviced a
LG DISHWASHER
Model ADFD5448AT
Near St. Cloud, MN 56301
Brandon
Job Details:
07/23/2024
Customer stated the unit was leaking. Customer showed me the they had towels down from water leaking out of the door. Was shown both the door wiper and the door seal was chewed up, cracking and broken apart. Looked up the parts none are currently available at the 4 vendors, asked parts to see if the parts are available from either the manufacturer or another vendor. I adjusted the unit so it is leaning back so the customer can still use it. I did get the approval for the parts, the parts will be dropped shipped. ; ordrng 1 MDS65210401 (Gasket) and 1 3920DD3002G (Packing)
We serviced a
GE REFRIGERATOR
Model GYE18JEMPFDS
Near St. Cloud, MN 56301
Brandon
Job Details:
07/23/2024
Returned with the gasket, removed the back cover installed the gasket. Asked the customer to monitor the unit to see if the issue returns. ; saved tckt , states that autho needed
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS177TW01
Near Minneapolis, MN 55446
Nate
Job Details:
07/23/2024
Installed timer today that office preordered last time. Part D517562. Can someone please make sure we record it was used and how much we purchased it for? Timer still wasnt advancing still, even after cleaning vent and replacing blown fuse. Learned that these timers break easy if you turn it counter clockwise on accident. Assuming we cant get compensated for this redo? Timer advances now. ; O-emld tckt , states that autho needed
We serviced a
MAYTAG DRYER
Model LDE9806ACE
Near Saint Paul, MN 55106
Hyrum
Job Details:
07/23/2024
303358 MotorCustomer states machine just buzzes when you press start and does not run sometimes. Discovered weak start winding in motor. Need to replace with new motor. Could not find part in stock. Please research part and reach out to the customer and schedule.; saved tckt
We serviced a
ELECTROLUX DISHWASHER
Model EW24ID70QT4A
Near Big Lake, MN 55309
Matt
Job Details:
07/23/2024
leaking from door. Found the lower spray arm is cracked and spraying water out the side straight at the door causing it to leak. Customer is going to replace the spray arm himself.
We serviced a
MAYTAG DRYER
Model NONE
Near Big Lake, MN 55309
Matt
Job Details:
07/23/2024
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922369-13
Near Minneapolis, MN 55405
Dakota
Job Details:
07/23/2024
Replaced ice maker control board and tested and found water filter clogged. Removed filter and retested unit filling to proper water level. Checked IM bucket sensor and temp sensor both check ok.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Minneapolis, MN 55408
Dakota
Job Details:
07/23/2024
Oven not heating found unit had weak bake igniter, replaced bake igniter and tested unit now heating.
We serviced a
LG REFRIGERATOR
Model LDCS22220S/01
Near Minneapolis, MN 55410
Dakota
Job Details:
07/23/2024
Unit not cooling in Ff or FzR, unit has failed compressor 60psi low side while operating. Replaced compressor and recharged unit, unit cooling on departure
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55410
Dakota
Job Details:
07/23/2024
Leaking water ; ordrd 1 AGM30030701 (Bellows)
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55409
Dakota
Job Details:
07/23/2024
Door flipper broken and customer request unit be leveled, Unit needs 4946650600 Part currently on BO; saved tckt , states that autho needed
We serviced a
SAMSUNG DRYER
Model n/a
Near Minneapolis, MN 55406
Dakota
Job Details:
07/23/2024
customer states unit trips breaker when running normal cycle but not on time dry, tested both normal and time dry both trip breaker, unit drawing 25amps and operating within spec. Informed customer that breaker is bad and must be replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS1
Near Minneapolis, MN 55401
Dakota
Job Details:
07/23/2024
Weak cool FF and FZR removed evap cover and found partial frost pattern on inlet of evap. Pressurized system to 200psi N2 and sprayed soap bubbles on all joints and evap coil. No leak found, unrepairable.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houlton, WI 54082
Aaron
Job Details:
07/23/2024
The customers washing machine isnt performing a complete cycle, it will start but then rapidly advance to the end of the cycle without doing anything. I found one fault code stored in the memory of the machine , F7E4, points to an issue with the shifter. I removed the magnetic motor ( stator) and found wet hardware everywhere, the main tub seal is defective and needs to be replaced. I was going to replace the clutch and shifter but the leak would ruin brand new hardware. The seal is included in the main gear case, not an individual part.W11449841 transmission part number.; used 1 W11449841 (TRANSMISSION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Apple Valley, MN 55124
Delton
Job Details:
07/22/2024
Customer having issue pulling filter out. Filter housing is broken. Quoted customer for new filter housing and he approved repair. Ordered part and rescheduled ; ordrng 1 W11162041 (FILTER HOUSING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model 3511
Near St. Cloud, MN 56301
Brandon
Job Details:
07/22/2024
Customer states the unit is not cooling correctly. Found the evaporator fan not working at all, found the unit was getting power. No model or serial tag. Let a message with the landlord. Since it was the end of the day I ordered the motor if he approves the repair. I also informed him that some of these the new motor that crosses over to the updated part number does not work ; ordrd 1 WPW10189703 (Evaporator fan mot)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SSOANo
Near Saint Paul, MN 55104
Hyrum
Job Details:
07/22/2024
On arrival customer states that sometimes the machine turns on and sometimes it doesnt but it never finishes the cycle. Control board has been replaced. Open up the machine discovered that the wires going to the latch. Mechanism had burned up a little bit. Replace the connectors on the ends and tested. Machine seems to be working properly now. If issue persists, please order the latch mechanism before rescheduling.
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Eagan, MN 55123
Delton
Job Details:
07/22/2024
Customer stated there was a loud bang and dryer stopped working. Opened up unit and found belt was broken and front bearing glides were worn through. Customer approved quote and i installed rebuild kit. Unit now working as it should.
We serviced a
LG DISHWASHER
Model LDS5811WW
Near Eagan, MN 55123
Delton
Job Details:
07/22/2024
Le error. Motor is bad due to leak in the motor seal. customer declined repair due to price/age of unit. Customer to replace dishwasher.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VWO
Near St. Cloud, MN 56301
Brandon
Job Details:
07/22/2024
Returned Installed the parts cycled and tested. The customer has not had any problems since last week. Only installed the Potentiometer and not the board
We serviced a
SUBZERO++ REFRIGERATOR
Model BI-42SD
Near St. Cloud, MN 56303
Brandon
Job Details:
07/22/2024
Customer states the unit was leaking water down the front of the door. After speaking and looking at the issue come to find a setting was changed on the icemaker setting. Changed the setting and customer will monitor if it issue or setting gets changed again.
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model MISSING
Near Plymouth, MN 55441
Nate
Job Details:
07/22/2024
Terminal on back of laundry center wasnt secure, and one of the wires to it wasnt secure. I secured all wires and terminal block. Put cover on back.
We serviced a
SAMSUNG WASHER
Model WF45N5300AV/US
Near Sauk Rapids, MN 56379
Brandon
Job Details:
07/22/2024
Returned with that part, installed the sensor, cycled and tested the unit would turn the drum a little bit but did not spin. Checked all the wires from the sensor to the board, tried calibration cycled it did nothing but pump for 5 minutes, ran diagnostics again and got the same code as last time suspect the issue is in the main board, customer is going to replace the unit.
We serviced a
GE DRYER
Model PTD60GBPR0DG
Near Sauk Rapids, MN 56379
Brandon
Job Details:
07/22/2024
Customer states the unit was not functioning correctly. Cycled and tested, could hear the valves clicking on but not the unit igniting. Disassembled and bypassed the belt switch, had power going to the igniter but no amp draw. Removed and found the igniter had a burn spot on the element, installed new igniter cycled and test the unit started heating as it should. Put unit back together checked again unit heating as it should.
We serviced a
GE MICROWAVE
Model DVM7195SK3SS
Near Osseo, MN 55311
Adam
Job Details:
07/22/2024
Unit isnt heating. Disassembled unit found that the magnetron isnt working. Customer declined repair.
We serviced a
LIEBHERR++ REFRIGERATOR
Model HC 2062 INDEX 21E /
Near Saint Paul, MN 55104
Hyrum
Job Details:
07/22/2024
610801500 IcemakerOn arrival, discovered that the back of the machine was frosting up really bad, but the machine into a defrost cycle and pulled the cove and discovered theres a block defrost drain. Clear the defrost drain and the defrost. Checked good. Discovered the icemaker itself is failed. Please order icemaker and call customer with a quote. ; saved tckt
We serviced a
BERTAZZONI** RANGE
Model PROF 304INMXE
Near Saint Paul, MN 55105
Hyrum
Job Details:
07/22/2024
Installed new commentator and tested. Machine seems to be working properly now complete
We serviced a
MAYTAG DRYER
Model MEDC300BWO
Near Saint Paul, MN 55116
Hyrum
Job Details:
07/22/2024
Customer states that the machine is making us great noise five minutes into the cycle or so. Opened it up and discovered one bad roller. Replaced with part from truck stock. Tested the machine sounds much better.
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Buffalo, MN 55313
Paul
Job Details:
07/22/2024
Put washer thru test mode. Unit operates properly. Diagnosed intermittently faulty control board. Customer approved new board. Rescheduled ; ordrng 1 DC92-01803J (CONTROL BOARD - MAIN)
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Otsego, MN 55301
Matt
Job Details:
07/22/2024
STOPPED WORKING, WONT GET COLD. Refrigerator is room temperature. Evaporator fans are running, but no compressor and condenser fan. Compressor windings ohm out good and I have 120V to the inverter board. Also the UI display is impossible to read because some of the lights are out. Refrigerator needs a new inverter board, possibly a main board and a new UI display. Customer is going to replace refrigerator.
We serviced a
GE WASHER STACKED++
Model WPXH214A0WW
Near Minneapolis, MN 55401
Dakota
Job Details:
07/22/2024
customer states unit not advancing into spin cycle, stops after rinse and he must manually advance timer. Speed control board not supplying neutral to timer to advance cycle. Speed control is nla customer declines wanting control rebuilt
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0926077-02
Near Minneapolis, MN 55410
Dakota
Job Details:
07/22/2024
customer states after last visit temps erratic would go down to 0 and then come back up to 20. Rechecked evap sensor in test mode reading temps accurately. Relocated sensors from upper left corner (near inlet and outlet) to upper right corner of evap. Suspect initial sensor relocation was improper and causing erratic cooling
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Minneapolis, MN 55410
Dakota
Job Details:
07/22/2024
Unit not cooling, leak repairs held unit holding pressure found unit restricted from heavy contamination due to leakage. Recovered refrigerant, cut out drier and replaced Brown sludge in filter drier when cut open, pulled vac and recharged unit
We serviced a
KENMORE REFRIGERATOR
Model 25370443411
Near Minneapolis, MN 55409
Dakota
Job Details:
07/22/2024
Replaced IM and tested. Im harvesting and filling. Installed air return duct in FZR for tenant
We serviced a
LG WASHER
Model WM3700HWA/03
Near Plymouth, MN 55446
Adam
Job Details:
07/22/2024
Completed randomly given a leak. Customer said they get a leak in the after doing multiple loads of laundry. Or big loads went through test mode two times started load. Provided use instructions.
We serviced a
ASKO++ DISHWASHER
Model DBI663
Near Minneapolis, MN 55407
Dakota
Job Details:
07/22/2024
Buttons on Ui not working found buttons physically broken on Ui board unit needs 818170; saved tckt , states that autho needed
We serviced a
GE REFRIGERATOR
Model PYE22KSKKSS
Near Otsego, MN 55362
Matt
Job Details:
07/22/2024
ICE BUILDING UP IN DELI DRAWERS. FF temperature was only 45F and freezer is 1F. I defrosted and removed the FF evaporator cover and the drain is plugged, fan is failing and is pulsing and the foam is water logged and falling apart on the evaporator cover and air tower. Also the drain pan is deformed from the ice. Quoted customer $635. to install new evaporator cover, air duct tower and drain pan. Customer approved repairs. Parts on order. Please schedule me 2 hours. ; ordrd 1 WR17X13091 (DRAIN TROUGH) and 1 WR17X28923 (EVAPORATOR COVER) and 1 WR17X35668 (AIR TOWER)
We serviced a
GE REFRIGERATOR
Model GSHS5KGXBCSS
Near Elk River, MN 55330
Matt
Job Details:
07/22/2024
LEAKING INTO FRIDGE. Found the water tank is cracked and leaking. Also the dispenser door is stuck open because the solenoid is rusted so it doesnt move and theres black mold on the dispenser door and around it. The right FF door stopper is broken so the door opens to far and the evaporator fan is loud. customer declined repairs.
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Maple Grove, MN 55311
Paul
Job Details:
07/22/2024
Replaced faulty user interface board. Verify proper operations - OK
We serviced a
LG REFRIGERATOR
Model LMXS30796D.ASBCNA0
Near New Richmond, WI 54017
Aaron
Job Details:
07/22/2024
I removed the old compressor, drier filter and condenser coil. I cleaned the existing refrigerant lines on the refrigerator and the new sealed system components. I brazed in the new components and pulled a deep vacuum from the high and low sides of the system. Once a deep enough vacuum was present, I charged the system with 4.76 ounces of R134 refrigerant, the high and low side pressures were ideal , the refrigerator cavities are cooling down to set temp too.
We serviced a
GE DRYER
Model GFDN160EJ0WW
Near Saint Michael, MN 55376
Matt
Job Details:
07/22/2024
NOT HEATING GOOD. Theres a little bit of heat, but no air flow on back of dryer. I disassembled dryer and found the blower wheel had come loose. Its not broken, so I was able to put it back on. I vacuumed out inside of dryer and reassembled. Tested and dryer is heating great and cycling between 215F and 140F. Dryer is now fixed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Maple Grove, MN 55311
Paul
Job Details:
07/22/2024
Replaced spark ignitor and ignition board. Verified operations of oven. Oven is working again.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP117TW13
Near Plymouth, MN 55446
Adam
Job Details:
07/22/2024
Complaint is making a loud tapping noise during operation. Call Techline. Tested unit never got anything. Unusual unit makes loud tapping noise when the ball bearing are trying to get into place but that is normal. Checked over belt to see if theres any bad spots on the belt. Everything looks good there. Checked over everything Techline asked me to everything is testing good had customer listen to the unit and they said everything sounded good now.
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW65GS7
Near Jordan, MN 55352
Kinnon
Job Details:
07/22/2024
Arrived on site was able to preheat the oven to 350 when it got to 300 F14 error code popped up canceled and tried again on lower oven error error code F14 which indicates defective user interface part number 318280430 total estimate repair cost 1836.50-179.00 remaining balance 1647.67 customer is uncertain if he wants to go ahead with repair. I was unable to locate part of any vendors. Client stated he will call the office and let us know if he approves or declines the estimate.; used 1 318280430 (CONTROL BOARD - OVERLAY) from stock, states that autho needed
We serviced a
BOSCH REFRIGERATOR
Model B36FD50SNS/01
Near Osseo, MN 55369
Adam
Job Details:
07/22/2024
Complaint is getting error code. E30. On arrival everythings working properly called Techline. They advise putting in a new icemaker and control board. Installed parts tested unit units working properly. Explain customer can take 48 hours. Also explain that if theyre using super cool or super frost that can cause the issue of it over freezing and causing an issue given the E30 code
We serviced a
GE DRYER
Model GRXR433EC2WW
Near Chaska, MN 55318
Kinnon
Job Details:
07/22/2024
Arrived on site, unable to duplicate noise but noticed possible warp in drum causing issue, unable to reach ge to check if this can cause noise, I will confirm with ge and if it cant cause the noise I will return and install rear bearing kit ; schdld next appmnt for 7/29 MON !
We serviced a
SAMSUNG DRYER
Model DV40J3000EW/A2
Near Minneapolis, MN 55445
Adam
Job Details:
07/22/2024
Installed parts from last diagnosis. Once installed tested unit worked properly. Unit is working properly
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT1
Near Saint Michael, MN 55376
Matt
Job Details:
07/22/2024
WASHER ISSUES, DOOR, DOOR NOT CLOSING-DOOR NOT CLOSING PROPERLY. This has been an issue and I think replacing the bellow will fix it. Installed new door bellow and tested. Door is closing much better. I put rinse aid around the door and bellow and started a heavy duty cycle on sanitize and advised customer to let this run through completely because it will help the door gasket form correctly. Washer is now fixed.
We serviced a
ZLINE++ REFRIGERATOR
Model RBIV-36
Near Chaska, MN 55318
Kinnon
Job Details:
07/22/2024
Arrived replaced defective mullion bar water valve sent by Z line is the wrong one. The layout is wrong. I called Z line. They are going to research and hand ship to both valves and have the customer take pictures of the valves when they arrive to ensure that they are the correct valvesone valve available one is backordered line to order all parts under factory warranty. I rescheduled the customer two weeks out for the fifth.; schdld next appmnt for 8/5 MON !