Service History 50

Model JDS1750ES0

Oven not working, just beeping, down draft not working. Everything worked for me. Put in test mode, no errors. All burners work. Put on broil, heats great. Put on bake in test mode, heats great. On regular bake it was not quite up to temp. I put in calibration mode and recalibrated it up 30 degrees. Recommended turning off range at breaker in future if it goes haywire on control pad. Also said it could be that the control pad and main PCB were having an issue. But all is working now. Mechanically the down draft works and sounds great now.

“Nate was prompt and knowledgeable. Unbeknownst to us, the problem corrected itself before his arrival. He was able to explain what had happened and advise us on handling any further occurrence. He did some other checks and corrections on the appliance as requested. Highly recommend this company. We will rely on them in the future”

Lawrence B.

Model 110.449322

Not draining. Took apart drain pump and found some cloth stuck inside the drain pump. Cleaned out the cloth, ran it on a rinse and spin, runs and drains great now.

“I could not have been more impressed with Nate's professionalism and service. He was able to come early due to him running early from a previous job and quickly diagnose and repair our washing machine. Although he was well-prepared with a new drain pump if the situation required it, he was able to identify the underlying cause of the drain pump malfunction (a sock had gotten into the pump) and address it such that a new pump wasn't needed. I'm now happily using my washing machine again. With techs like Nate at Omega Force, I immediately added them to my phone contacts and won't be calling anybody else for appliance repair in the future. They have absolutely earned my trust and my business.”

Erica L.

Model GDT695SMJ5ES

I replaced the lower spray arm and adjusted the heater to not hit it and watched for leaks. The dishwasher was not level so I leveled it and it didnt leak. The dishwasher is now fixed.

“Absolutely the best ever appliance repair man we have had in our 50 years of being a homeowner. He was super knowledgeable and polite.”

Richard M.

Model KTDM404KPS0

Leaking unit. Customer had plumber out to look for leak said it was the dishwasher. Found that the plug on the water valve was broken from being pulled out incorrectly. So was able to jump the water valve and found it leaking from the motor and sump. Unit would need sump assembly and water valve. Motor or the sump assembly are on back order and customer doesnt want to pay that much and rather get a new unit

“Adam was our Tech. He was so knowledgeable, courteous and advised what we should do with our leaking dishwasher. I highly recommend Omega Force Appliance Repair. So much better than all the other companies out there who charged us without fixing the issue.”

Dhiraj S.

Model 110.7513241

Customer complaint is, dryer is making a funny noise. Inspected and tested. Found the dryer was making a thumping sound once every revolution of the drum. I disassembled dryer and found the belt was shredding and strips of it were hitting the drum. Installed new belt and tested. Dryer sounds great. Dryer is now fixed.

“We appreciate Matt’s expertise and that he had every part we needed.”

Jim B.

Model GDT720SSF0SS

Found that drain hose has a hole in it, looks like mice chewed it. Also not mounted to cabinet. Brackets are missing. Customer will get brackets and install themselves. I replaced drain hose, tested and dishwasher is draining and no longer leaking. Dishwasher is working good.

Model GTDX200EM0WW

This isnt a recall. Some how the start button stripped out of the back splash panel. Removed back splash panel and replaced with new one. All knobs are working good. The timer switch is a little stiff but normal. Its a new timer let tenant know that its not supposed to be no resistance at all. Its a geared timer so there will be some resistance when turning the knob. Charging labor for coming back out and replacing part because this is a new issue for the panel. It tenant we keeps complaining we could try to get another timer to try but we would have to order it first

“Really straight forward service and was in and out in no time. Would recommend”

Caolyn M.

Model WGD4950HW0

The customer complaint was the dryer drum would not spin. I turn the dryer on, I heard the motor start but the drum does not spin. I found the belt is broken and the left roller would not spin. I quoted BB for the rebuild kit. I replaced all parts from the rebuild kit and now the dryer works great.

Model FFU21F5HWB

Not cooling right dont think fan comes on. I found the fan did come on but the defrost drain was blocked and unit wasnt breathing. I defrosted the fridge is cooling well.

“I could not have asked for better service! Seth was helpful, explanatory and thorough. Same day service for my freezer full of meat. I highly recommend this company. Their magnet is on my refrigerator for future service. Give them a call - you won’t be disappointed.”

Donna S.