We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/01
Near Osseo, MN 55311
Seth
Job Details: 12/17/2021
The installation on this dishwasher is a typical. I replaced the inner door leveled the machine as best as could be done and tested it. The dishwasher is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Plymouth, MN 55447
Seth
Job Details: 12/17/2021
Wont restart and its loud. The main PCB has failed and the rear main bearing has 1/16 play and has failed. Please send unit into authorizations. ; saved tckt
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522BRXFD
Near Minneapolis, MN 55410
Nate
Job Details: 12/17/2021
"Evap not frosting over, compressor and fans running. Sealed system issue. Please submit to AGS.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MISSING
Near Minneapolis, MN 55416
Nate
Job Details: 12/17/2021
"Washer not cleaning well. Lots of detergent scum built up, recommended running a few affresh tablets through some washes. Also replaced bad agitator dogs because washer wasnt agitating. Agitates great now, and I cleaned out the agitator portion of the washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 80040 (DOGS) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8400TW00
Near Hopkins, MN 55343
Phillip
Job Details: 12/17/2021
We ran the washer with some hand towels. We found the dryer shoe shelf was rubbing and banging against the side of the washer. We moved the rack and it sounds good. The base does have lots of rust on it. No labor added.
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Saint Michael, MN 55376
Matt
Job Details: 12/17/2021
"Customer complaint is, WATER ON FLOOR UNDER FRIDGE. Inspected and found the defrost drain is plugged causing water to come out onto the floor. Defrosted and cleaned out drain. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Rogers, MN 55374
Matt
Job Details: 12/17/2021
"Customer complaint is, NOT HEATING/DRYING DISHES EOC. Inspected and tested. Ran dishwasher through service diagnostics cycle and heater came on and everything else was working great. Dishwasher is working great."
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Minnetonka, MN 55343
Phillip
Job Details: 12/17/2021
The issue is neither section are cooling well. The freezer is warm as the fresh food. The buttons on the display all work. The compressor is running and all the fans are good. We removed the evaporator covers and there is very lost frost on the freezer and fresh food evaporator. The issue is a sealed system issue. ; states that autho needed
We serviced a
ROPER REFRIGERATOR
Model RT18DKXKQ03
Near Chaska, MN 55318
Phillip
Job Details: 12/17/2021
"Customer said it cooled most the day yesterday and this morning is was warm again. We found the compressor not working. We tried a hard start but it still does not run. We tested the compressor and its shorted internally. We contacted the owner. ; saved tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Plymouth, MN 55447
Seth
Job Details: 12/17/2021
Wont restart and its loud. The main PCB has failed and the rear main bearing has 1/16 play and has failed. Please send unit into authorizations. ; saved tckt
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522BRXFD
Near Minneapolis, MN 55410
Nate
Job Details: 12/17/2021
"Evap not frosting over, compressor and fans running. Sealed system issue. Please submit to AGS.; O-emld tckt , states that autho needed"
We serviced a
GE VENT HOOD
Model RM50000
Near Edina, MN 55410
Nate
Job Details: 12/16/2021
"Both light recepticals getting 120vac. AHS doesnt cover bulbs, both bulbs have broken filaments. Gave part number to customer. He will order new bulbs. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS
Near Rogers, MN 55374
Seth
Job Details: 12/16/2021
Customer complains the fresh fruit section is warm and not cooling but freezer is good. Find arrival and inspection I found frost growing out of the evaporator cover.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7646PQ0
Near Minneapolis, MN 55443
Seth
Job Details: 12/16/2021
Customer complains that he hears rattling from the valve and it doesnt open and no fire starts in the cone. Upon arrival in inspection I found coils were weak causing issues. We swapped out the coils and tested it. The dryer is now fixed.; used 1 5303931775 (COIL KIT) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model wed5000dw2
Near Minneapolis, MN 55428
Seth
Job Details: 12/16/2021
"Timer does not advance on acudry option but works great on timed dry. The moisture board has failed. I quoted replacement, customer will reach out if she wants to replace it."
We serviced a
KENMORE DRYER- GAS
Model n/a
Near Hanover, MN 55341
Seth
Job Details: 12/16/2021
Not heating. Failed dryer vent 60%blocked. Thermal fuse was failed I replaced it. I watched 4 cycles it heated well. The dryer is fixed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9110CW/A2
Near Minneapolis, MN 55436
Nate
Job Details: 12/16/2021
"Replaced broken nozzle, no charge for that. Boot replaced last time I was here."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Big Lake, MN 55309
Matt
Job Details: 12/16/2021
"Customer complaint is, NOT SPINNING. Customer had already replaced both belts. Inspected and tested. Drum is trying to turn but isnt. I removed the belt for the transmission and the motor will run and pump out the water. I cant even turn the transmission by hand. The transmission is locked up. Needs a new transmission. Part is not in stock and would be over $700. to install new transmission. Customer is just going to replace the washer."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA00
Near Minneapolis, MN 55410
Nate
Job Details: 12/16/2021
"Not draining. Found a blocked air gap. Uninstalled, made sure it was all clear. Cleaned last section of drain line and filter/sump area. Drained awesome into my wet vac. Reattached, drains great now."
We serviced a
AMANA DISHWASHER
Model ADB2500AWS
Near Minneapolis, MN 55408
Nate
Job Details: 12/16/2021
Replaced touchpad and handle. Works great now.
We serviced a
DANBY REFRIGERATOR
Model DWC512BL
Near Saint Michael, MN 55376
Seth
Job Details: 12/16/2021
No power at plug I moved the power scourge and it started cooling.
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Saint Michael, MN 55376
Seth
Job Details: 12/16/2021
Washer wont spin or drain. Feel pump was found in Replaced. Tested Washer its now draining great.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.8167581
Near Elk River, MN 55330
Matt
Job Details: 12/16/2021
"Customer complaint is, WATER LEVEL WONT SHUT OFF. Inspected and tested. Found the pressure port on the side of the outer tub is plugged and I tried all the tricks I know and couldnt get it opened up. The customers son had already tried with a compressor and couldnt get it open. I also found wires melted in 2 different areas."
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Apple Valley, MN 55124
Delton
Job Details: 12/16/2021
"Replaced motor, tested and no more leaks. Dishwasher is working good."
We serviced a
GE REFRIGERATOR
Model GSC23KSWCSS
Near Minneapolis, MN 55415
Nate
Job Details: 12/16/2021
"Water not dispensing. Into Icemaker or water dispenser. Icemaker cycled and filled. Waterline was frozen in door. Steamed that out. If problem happens again, GE recommended installing heater kit for door, and if that doesnt work, replaced freezer door."
We serviced a
KENMORE DRYER- GAS
Model 110.728121
Near Burnsville, MN 55337
Delton
Job Details: 12/16/2021
"Replaced all listed parts, tested and dryer is heating and running quiet. Dryer is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Elk River, MN 55330
Matt
Job Details: 12/16/2021
"Customer complaint is, ICE MAKER NOT WORKING AND LEAKS FROM WATER DISPENSER TO FRONT OF FRIDGE. Inspected and tested. Found the ice maker is broken and the water valve is leaking. Needs a new ice maker and valve. Installed new ice maker and valve. Tested and everything is working great. Refrigerator is now fixed."
We serviced a
KENMORE MICROWAVE
Model 790.8035431
Near Elk River, MN 55330
Matt
Job Details: 12/16/2021
"Customer complaint is, DEAD. Inspected and tested. Found the fuse is blown because the door is tweaked and not lining up right, causing one of the switches to open before the rest. I tried adjusting things and nothing was working. You cant replace the fuse on this microwave without removing the microwave from the wall. I quoted customer to install new door switch holder, 3 new switches and a fuse, but Im not confident thats going to fix the issue. Customer is going to look into replacing it and might call us back to do the repairs."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFW3511KW0
Near Eagan, MN 55121
Delton
Job Details: 12/16/2021
"Getting E90 communion error and wont start. Replaced control board and MCU, tested and washer starts and run quick cycle. Washer is working good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Eagan, MN 55123
Delton
Job Details: 12/16/2021
"Found that chopper blade broke and pice got stuck partially blocking drain hole causing flow drain as well as not cleaning dishes. And since end of cycle still had water it would not dry as it would just create steam.Customer approved estimate. Replaced chopper blade, tested and dishwasher now washes and drains good.; used 1 W10083957V (CHOPPER) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLW317TIW0
Near Minneapolis, MN 55422
Nate
Job Details: 12/16/2021
Found the drain pump and line going to it packed full of debris. Cleaned it all out. Drains great now. Drain pump had a quarter in it too.
We serviced a
MAYTAG DRYER- GAS
Model MGD5500FW
Near Minneapolis, MN 55436
Phillip
Job Details: 12/16/2021
Verified the dryer was loud and shaking. We found lint build up on the blower wheel. We cleaned the wheel. Tested good now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER- GAS
Model LDG9334AAE
Near Eden Prairie, MN 55347
Phillip
Job Details: 12/16/2021
We found gas leaking from the gas valve. We picked up the part from Sundberg. We replaced the gas valve and tested the operation. Test good and no gas leak. ; pckd up 1 WP306176 (Gas valve)
We serviced a
ROPER REFRIGERATOR
Model RT18DKXKQ03
Near Chaska, MN 55318
Phillip
Job Details: 12/16/2021
The whole unit was not cooling at all. We found the compressor relay was bad. We replaced the relay and the compressor started up. It started to cool down good. ; used 1 URCO410 (START KIT) from stock
We serviced a
MAGIC CHEF DISHWASHER
Model DU2000V
Near Chanhassen, MN 55317
Phillip
Job Details: 12/16/2021
We ran the dishwasher. No problems found.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW57ESVW1
Near Long Lake, MN 55356
Phillip
Job Details: 12/16/2021
The washer would agitate soon as it started to fill. I found the pressure sensor switch was bad. I went and got the part. I replaced the switch and its working normally now. ; used 1 W10248240 ( Sensor pressure) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model Ffbd2411ns6b
Near Otsego, MN 55330
Matt
Job Details: 12/16/2021
"Customer complaint is, LEAKING / FLOODING LEAKING FROM THE BOTTOM, FAST DRIP. Inspected and tested. Found the circulation pump has failed and is leaking. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 154844301 (WASH MOTOT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LXR7244P04
Near Plymouth, MN 55447
Seth
Job Details: 12/15/2021
"Not agitating right, cap falls off. Parts on order ; ordrd 1 285574 (Agitator)"
We serviced a
GE RANGE- GAS
Model JGBP30BEA2AD
Near Apple Valley, MN 55124
Delton
Job Details: 12/15/2021
"Intermittently igniting. Spark module is bad, would need to be replaced. Part# wb13k25. Estimate: 289.56.Range is 25+ years old. I informed her that she could still use burners with a
We serviced a
UNKNOWN REFRIGERATOR
Model 106.7786179
Near Richfield, MN 55423
Nate
Job Details: 12/15/2021
Not cooling in freezer or fresh food. Evaporator doesnt have frost after 20 minutes even though compressor and fans are running. Sealed system issue.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A211
Near Mendota Heights, MN 55118
Nate
Job Details: 12/15/2021
"Has a bad hall sensor. Tub wont spin even with all water drained out, gives hall sensor error. Needs new sensor and drain pump. Quoted 345 for repair. Customer will talk with owner and get back to me. Attached photo with blue book breakdown of cost. Order parts if they decide to go ahead with repair."
We serviced a
GE REFRIGERATOR
Model PYE22KSKFSS
Near Minneapolis, MN 55424
Nate
Job Details: 12/15/2021
Warmer on top of fresh food. Fan running slow. Replaced evap fan for fresh food section. Runs much stronger now. Freezer temp is 3. Fresh food on top was 43. Cooling down now. Also adjusted temps cooler. ; used 1 WR60X26866 () from stock
We serviced a
MAYTAG DRYER- GAS
Model MGDB765FWO
Near Minneapolis, MN 55416
Seth
Job Details: 12/15/2021
"Dryer duct is loose, lint is everywhere and not heating well. The dryer was heavily contaminated with lint, I cleaned the cavity, blower, air dam, and duct to the wall. I tested and watched 6 cycles. Dryer is running well now with 19mph outside. Note a lot of bird seed was found in the duct. I suspect rodents are the cause."
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGF366AQA
Near Minneapolis, MN 55422
Seth
Job Details: 12/15/2021
Failed ignitor was found. I replaced the ignitor and tested the range. It is now fixed. Please send invoice in the US Mail.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79551314014
Near Coon Rapids, MN 55433
Seth
Job Details: 12/15/2021
"I replaced the water cooling coil line from the union in the FF section to the water valve, and tightened the copper water line that was leaking. The leaks are fixed.; used 8 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Minneapolis, MN 55445
Seth
Job Details: 12/15/2021
Inlet valve leaking. I replaced it and watched for mote leaks. The dishwasher is now fixed. Note water valves had failed had to turn off the main water to replace. Please call and collect; used 1 WD15X10014 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Maple Grove, MN 55369
Seth
Job Details: 12/15/2021
I replaced the UI and Main controller. I tested the dishwasher it worked as designed.
We serviced a
KENMORE WASHER FRONT LOA
Model 11047086600
Near Mound, MN 55364
Phillip
Job Details: 12/15/2021
"The customer said the washer would fill for about 15 seconds then stop and give the f20 error. We verified the water pressure was good. We ran the washer and then disconnected the flow sensor, after about 20 seconds the f-20 error came up. We replaced the flow sensor and tried it about 5 times. It worked good every time."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW6000XG2
Near Excelsior, MN 55331
Phillip
Job Details: 12/15/2021
Verified water is dripping out the dispenser. The cold water valve is not seating all the way. The customer wanted to think about replacing the valve. I did order the valve and reschedule. . ; ordrd 1 WPW10289387 (Water valve)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9868KQB0
Near Burnsville, MN 55306
Delton
Job Details: 12/15/2021
"Found that high limit was open. Replaced high limit and cleaned out dryer of lint build up, tested and dryer is cycling heat and working good.; used 1 279769 (HI LIMIT/FUSE KIT) from stock"
We serviced a
WHIRLPOOL STACKED WASHER
Model LTG5243DQ3
Near Minneapolis, MN 55438
Delton
Job Details: 12/15/2021
"Lid switch is bad. Customer approved estimate. Replaced part, tested and washer now fills, agitates and spins. Washer is workin good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Eagan, MN 55122
Delton
Job Details: 12/15/2021
"Found that latch switch plastic is worn down so latch is hitting door switches in wrong order and causing a short. Replaced latch hook, microswitches, 20a fuse.; used 1 5304509457 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2558KES
Near Saint Paul, MN 55123
Delton
Job Details: 12/15/2021
"Jazz board not automatically going into defrost mode. Owner approved estimate. I replaced jazz board, tested forced defrost and heat turns on and is defrosting.Angie: owner was getting on airplane..; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE4AM02UC/01
Near Osseo, MN 55311
Seth
Job Details: 12/15/2021
Stopping mid-cycle. Not filling error is present. I quoted the valve. There was some strange behavior by the control board and unresponsive periods while on-site May have a secondary issue. Customer will let us know if she wants it fixed.
We serviced a
GE DRYER- ELECTRIC
Model DBVH510EH0WW
Near Eden Prairie, MN 55346
Nate
Job Details: 12/15/2021
Was squealing. Found a broken front bearing kit. Also used a kit we carry to replace the bad felt pad and frayed belt. Runs great now.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55423
Nate
Job Details: 12/15/2021
"Leaking from dishwasher into basement. Found water leaking from water line connector to the inlet valve. Took it off, cleaned it, used plumbers putty, put back on nice and secure. No leaks now."
We serviced a
AMANA DISHWASHER
Model ADB2500AWS
Near Minneapolis, MN 55408
Nate
Job Details: 12/15/2021
Handle and panel broken internally. Ordered both. Will pick up in will call at sundberg tomorrow morning and install tomorrow. ; ordrd 1 W10862259 (Latch handle assembly) and 1 6-919803 (Control panel)
We serviced a
KENMORE DRYER- GAS
Model 40299032010
Near Minneapolis, MN 55405
Nate
Job Details: 12/15/2021
"Dryer not running. Found a Blown hi Limit thermal fuse. Replaced, checked airflow, recommended to customer that they have dryer vent cleaned out before they use dryer since it has restricted airflow. Temps inside dryer with vent connected is 165. Airflow outside is 26 mph but I found a lot of lint where it vents out. Customer will have vent cleaned this weekend.; pckd up 1 Dc47-00016a (High limit fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Chaska, MN 55318
Phillip
Job Details: 12/15/2021
We replaced the valve and installed the clip. Tested and no leaks. Everything is working good.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Chaska, MN 55318
Phillip
Job Details: 12/15/2021
We found the main pulley nut came off and the drive pulley was rubbing on the belt guard. We put the nut back on with lock tight. Tested good .
We serviced a
GE DISHWASHER
Model GDT225SSL0SSS
Near Eden Prairie, MN 55346
Phillip
Job Details: 12/15/2021
Found water leaking out under the door. We believe the lower spray arm is not turning well and creating a wake. ; ordrd 1 WD22X24672 (Lower spray arm)
We serviced a
GE DISHWASHER
Model PDP715SYN2FS
Near Minneapolis, MN 55447
Phillip
Job Details: 12/15/2021
The dishwasher would not drain. We could hear the drain pump buzz but not drain. We removed the pump and found glass stuck in the pump. We removed the glass and put the drain pump back on. Its draining good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NQ6B
Near Eagan, MN 55122
Delton
Job Details: 12/14/2021
"Found that leaking from bottom corners. Splash sheilds are missing. Customer approved estimate. Replaced parts, tested and no leaks. Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Burnsville, MN 55306
Delton
Job Details: 12/14/2021
Found that water valve has very slow fill. And hot valve has rust on it which maybe is leaks. Cant find in stock. Cold valve part# 5220fr2008f; hot valve 5220fr2006h; saved tckt
We serviced a
LG DRYER- GAS
Model DLG7301VE
Near Rogers, MN 55374
Seth
Job Details: 12/14/2021
"Flip door, install and convert for propane, and re-connect duct. Work completed with non-oem part. Tests good, dryer is working as designed. Please call and collect."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZO
Near Champlin, MN 55316
Seth
Job Details: 12/14/2021
Soap remains. Circulation pump has failed. Part is on order.; ordrd 1 W11085683 (Sump with pump)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Minneapolis, MN 55436
Phillip
Job Details: 12/14/2021
Water was leaking from the drain hose. I found a hole in the drain hose. I went to Sundberg and picked up a new hose. I replaced the drain hose and left the old one with the customer. Ran and checked for leaks. No leaks found. ; pckd up 1 AEM69493807 (Drain hose)
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Chaska, MN 55318
Phillip
Job Details: 12/14/2021
I verified that water was dripping out the ice maker fill tube. I replaced the water valve assembly. Turned the water back on and ran the water dispenser and ice maker. No leaks and its not dripping.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA03
Near Golden Valley, MN 55422
Seth
Job Details: 12/14/2021
"UI is unresponsive. Power getting to both UI and PCB. Looks like it needs both boards, DD82-01337B - main, DD82-01347A- UI. please call into authorizations and source parts UI looks like a back order.; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11086873100
Near Burnsville, MN 55306
Delton
Job Details: 12/14/2021
"Motor is locked up. Replaced motor, blower wheel and rollers, belt, idler with repair kit. Tested and dryer is tumbling and working good.; used 1 4392065 (REBUILD KIT), 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX7600WE
Near Eden Prairie, MN 55347
Phillip
Job Details: 12/14/2021
Complaint was the dryer was shuffling off before the clothes were dry. I took a temp on time dry high heat. The dryer was only getting to 138 degrees. The dryer duct behind the dryer is bent and restricted. I pulled the dryer away and now it heats up over 185. I replaced the duct parts . The air flow outside is perfect now. ; used 2 DUCT-90 (DE904 90 ELBOW) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4700YQ0
Near Burnsville, MN 55337
Delton
Job Details: 12/14/2021
Found that motor shaft is loose and scraping bottom of motor making loud noise. Motor is bad. Ordering part and rescheduling.; ordrd 1 WPW10006415 (Motor)
We serviced a
KENMORE RANGE- GAS
Model 790.7887441
Near Minneapolis, MN 55411
Nate
Job Details: 12/14/2021
"Door broke. Outer door 316427202 is broken and bent up. Needs that part which is NLA, also needs vent 316575500 and 316443602 door handle. DW can you see is anyone has the door and if so, order the 3 parts?; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB421RFR4
Near Plymouth, MN 55441
Seth
Job Details: 12/14/2021
Customer complains that the dishwasher doesnt drain. Upon arrival and inspection found the dishwasher drains perfectly. The problem is the inlet valve is actively leaking. I found extensive water damage to the subfloor and the cabinetry. Quoted Repair via blue book but the tile floor interferes with availability to pull machine out without causing damage. Spoke with customer about this and also extensive damage to her subfloor. she is going to replace the appliance and make an insurance claim for the damage to the home.
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Minnetonka, MN 55345
Phillip
Job Details: 12/14/2021
The microwave was mot heating. I pulled it out and took it apart. I was not getting 120 to the high voltage transformer. I checked all the door switches and the high voltage relay. The microwave started to heat. I tried around 10 times and its working good. Advised the customer that it could be good or a relay on the board shorting.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9151YW00
Near Excelsior, MN 55331
Phillip
Job Details: 12/14/2021
"The washer is leaching from the door gasket, also giving the f2-e1 motor control error and f6-e1 error. The washer needs the motor and boot. The cost was over 700. The customer will repair the unit."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Nate
Job Details: 12/14/2021
Not spinning or agitating. Found a broken/worn down coupler. Didnt have a stock coupler on me so I drove to Sundberg and picked one up. Installed and it runs great now.; used 1 285753A (DD COUPLER) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS0
Near Minneapolis, MN 55446
Seth
Job Details: 12/14/2021
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Minneapolis, MN 55417
Nate
Job Details: 12/14/2021
Found a shell in the drain pump that was blocking water from draining. Customer will also have garbage disposal cleaned out. Drains great though now.
We serviced a
KENMORE RANGE- GAS
Model 66575029102
Near Osseo, MN 55311
Seth
Job Details: 12/14/2021
I installed the redesigned burner and latch. I tested the range and it worked as designed. Customer noted a light issue that is not effecting the units usage. The unit was full of candy wrappers and mouse droppings. I cleaned what I could.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS308SWH05
Near Corcoran, MN 55340
Seth
Job Details: 12/14/2021
Microwave does not heat consistently turntable has failed the light is no longer working as well. Upon arrival and inspection I found the noted problems existed. I quoted replacement of the manager board and the magnetron as well as bringing the extra parts for the turntable and light but it looks like the manager board is the main issue. I could it be a blue book the customer will let us know if they want to move forward.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Minneapolis, MN 55417
Nate
Job Details: 12/14/2021
"Latch and receiver are worn down, plus a blown fuse. Replaced all, along with new choke. All works well now."
We serviced a
KENMORE WASHER FRONT LOA
Model GET ME
Near Minneapolis, MN 55436
Nate
Job Details: 12/14/2021
A few cycles after I was here the washer was loud and didnt spin out. Tub actually detached from the bearing on a high speed spin wash. Customer buying a new washer.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Wayzata, MN 55391
Phillip
Job Details: 12/14/2021
The whole unit would not cool. When you plugged it in the compressor just buzzed. That model compressor is known to have failures. I tried a new relay and hard start but it still buzzed. I advised the customer they need to replace the unit or compressor.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Edina, MN 55436
Nate
Job Details: 12/14/2021
"Replaced about optics board and cycled icemaker but water trickled out into icemaker. Emptied out water and then steamed fill tube for one minute. Then cycled the icemaker and it filled all the way with water. There is a service bulletin for this to replace the fill tube with a heated fill tube so I ordered that and a new water valve.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, ordrd 1 WP2188786 (Water valve) and 1 W10460127 (Fill tube heated)"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Corcoran, MN 55340
Nate
Job Details: 12/14/2021
"There is a loud poof or explosion when preheating oven. Found a worn down ignitor. Replaced, ignites quickly with normal poof now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DRYER- GAS
Model LDG7304AAE
Near Minneapolis, MN 55417
Delton
Job Details: 12/14/2021
"Dryer making loud rattling sound. FOund that blower wheel broke from motor shaft and not spinning. Replaced blower wheel, tested and dryer runs quiet and is heating and working good.; used 1 Y303836 (BLOWER) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS2
Near Mound, MN 55364
Phillip
Job Details: 12/14/2021
The ice maker is noisy when it cycles and does not fill with water. I jumped the water valve and the valves do dispense water. The ice maker needs to be replaced. ; ordrd 1 5303918493 (Ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rockford, MN 55373
Phillip
Job Details: 12/14/2021
The complaint was it was not filling with water. The dishwasher does fill with water but the wash motor is not pumping. I found the plug for the wash pump was loose on the main board. I pushed the connector in tight and put a zip tie around the wires to make sure it wont pull back out. I put into diagnostics to reset the board. No more issues found today.
We serviced a
UNKNOWN MICROWAVE
Model MWOTR30200CSS
Near Saint Michael, MN 55376
Matt
Job Details: 12/14/2021
"Customer complaint is, BLOWS CIRCUIT BREAKER WHEN YOU USE IT. Inspected and tested. Found one of the door switches has failed. Installed 3 new door switches and tested. Still keeps tripping the breaker. I found that the something is not aligned properly so one of the switches opens before the rest and trips the breaker. I cant figure out exactly why because everything looks good. I showed this to the customer and hes just going to replace the microwave, rather then guess on fixing it."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Rogers, MN 55374
Matt
Job Details: 12/14/2021
"Customer complaint is, UPPER AND LOWER ZONES. BOTTOM RACK NOT CLEANING, SPRAYER NOT SPRAYING? Inspected and tested. Found the diverter and disc assembly have failed. The disc has magnets on it and there covered with iron deposits not allowing it to change positions. Part on order. ; ordrd 1 WD19X25637 (Diverter disc)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5640XW2
Near Otsego, MN 55374
Matt
Job Details: 12/14/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Washer is roaring in a spin. Transmission has failed. Quoted customer to install new transmission. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES0
Near Otsego, MN 55330
Matt
Job Details: 12/14/2021
"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN IS NOT IGNITING. Inspected and tested. Found the drawer underneath was really full of pans. Removed pans and oven is igniting every time. I preheated oven to 350F and let it cycle a few times and its working great. Looks like the only problem is with the pans underneath. Showed customer this and recommended that they not put so many pans in there."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 12/14/2021
"Customer complaint is, NOISEY. Inspected and tested. Found the magnetron has failed. Quoted customer $350. to install new magnetron and possibly a diode. Customer approved repairs. Parts on order. This is a convection microwave, so customer is going to remove it before I come back. Otherwise they would have to pay $150. for a second technician. ; ordrd 1 2M248HE/H (Magnetron)"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KESS907XSP02
Near Otsego, MN 55362
Matt
Job Details: 12/14/2021
"Customer complaint is, OVEN NOT HEATING. Inspected and tested. Found the power cord is fried at the junction box as well as the block and some other wiring. Installed new cord, block and repaired some wires. Tested oven and its working great. Oven is now fixed. ; used 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Buffalo, MN 55313
Seth
Job Details: 12/14/2021
We serviced a
KENMORE WASHER TOP LOAD
Model 110.298228
Near Elk River, MN 55330
Matt
Job Details: 12/13/2021
"Customer complaint is, STOPPED MID CYCLE AND COULD SMELL BURNING SMELL. Inspected and tested. Found the drain pump had a sock in it. Removed sock and tested. Washer is now fixed."
We serviced a
AMANA RANGE- ELECTRIC
Model AER5725QAW
Near Monticello, MN 55362
Matt
Job Details: 12/13/2021
"Customer complaint is, EC AT THE CLOCK SAYS 5A6 ELECTRONIC CONTROL MOD FAIL. Found the 5A6 error is actually Sabbath mode. Inspected and tested. Oven preheated to 350F perfectly. Turned oven up to 400F and it preheated and was cycling great. Oven is working perfectly for me. Customer wants to replace the board anyways. Installed new board and tested. Oven is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321S0HZ01
Near Golden Valley, MN 55427
Nate
Job Details: 12/13/2021
"All fans running, compressor running and hot. Zero frost on evaporator though. Freezer and fridge are 70 degrees. Has a sealed system issue. Recommended contacting wp since its only 2 years old. Needs sealed system work. Less expensive to replace fridge."
We serviced a
AMANA WASHER TOP LOAD
Model n/a
Near Minneapolis, MN 55401
Nate
Job Details: 12/13/2021
"Washer was leaking. Happened during drain portion of cycle. They had someone out today who snaked drain out. They found a ton of lint stuck in drain. I checked it over thoroughly, ran it on a deep wash, no leaks and no signs of leaking. During drain it drains great. No overflowing. Everything checks out good."