We serviced a
KENMORE WASHER
Model 11020902990
Near Minneapolis, MN 55414
Nate
Job Details: 10/23/2023
"Replaced bad water level switch. Ran washer, doesnt overflow now and timer advances.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Rogers, MN 55374
Phillip
Job Details: 10/23/2023
The customer complaint is its freezing food in the fresh food section. I took temps and the fresh food temp is 28 degrees. The fresh food temp sensor is the number part replaced and the number one part replaced for this issue. I game the customer a quote for the repair. ; ordrd 1 W11438736 (THERMISTOR)
We serviced a
LG DRYER
Model DLG4802W
Near Maple Grove, MN 55311
Phillip
Job Details: 10/23/2023
"The dryer was loud when runs. We found the rear rollers are bad and the belt is cracking. We quoted for the repair. We replaced the rear rollers and belt. We vacuumed all the lint and oiled the front rollers. ; used 1 341241 (BELT DRUM), and 1 AGM75510755 (DRUM ROLLERS (2)) from stock"
We serviced a
LG WASHER
Model WM1832CW
Near Plymouth, MN 55441
Phillip
Job Details: 10/23/2023
"The customer said that the washer drains fine but notices water in the wash basket hours after a cycle. She said the longer it goes the more water fills up. It will need the cold valve and the hot. I was unable to find the cold valve located at a dealer. I was able to find it on Amazon and Ebay. Please research the parts and contact the customer with a price. I did not quote anything. Cold water valve 5220FR2008CHot valve 5220FR2006H; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Minnetonka, MN 55345
Adam
Job Details: 10/23/2023
"Unit making loud noise. Stops when open freezer door. Found the back evap fan making noise. Unit has frost around fan and fan is now damaged. Will need fan assembly. Also looks like there is some notes about moving the defrost sensor to help correct this problem. Quoted blue book. Ordered part from Dey and rescheduled ; ordrng 1 AEB72913942 (MOTOR - A/C, D/C, COOLING, REFRIGERATOR)"
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Eden Prairie, MN 55346
Adam
Job Details: 10/23/2023
Bottom of the ice maker try is busted. Quoted customer to replace the ice maker gave a good discount for repeat customer of mine and the wall oven was just bad knobs. Installed ice maker tested and now is functioning properly. ;
We serviced a
GE MICROWAVE
Model DVM7195FL1DS
Near Monticello, MN 55362
Matt
Job Details: 10/23/2023
"Customer complaint is, SENSOR COOK DOESNT WORK BUT REGULAR TIME DOES. Inspected and tested. When you use sensor cook, it gives a open steam sensor error. Im ordering a new gas sensor and board. ; ordrd 1 WB24X799 (Gas sensor) and 1 WB27X30632 (Board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS237ZAB6
Near Minneapolis, MN 55430
Phillip
Job Details: 10/23/2023
"The customer complaint is the freezer is warming and the fresh food is warmer than normal. I removed the freezer evaporator cover and found a ball of ice on the top of the evaporator. I pulled the fridge out on the plastic board. I put a tap on the low side. The low side pressure was in a 15 inch vacuum. I added gas until the pressure went up to plus 3 psi. Someone in the past put a hard start on the compressor. From the pressure I got It has a internal leak. It will need the compressor, the evaporator and heat exchanger to stop the leak and a new filter drier. The refrigerator is 20 years old. There could also be a leak inside the cabinet somewhere. We did some advanced sealed system diagnostics. I added a bullet valve and refrigerant. 5303918328 heat exchanger 5304511983 compressor 5303918286 evaporator 5303305677 filter drier; snapped 2 QuickPics, states that autho needed"
We serviced a
SHARP MICROWAVE
Model SMD2470ASYD
Near Roseville, MN 55113
Phillip
Job Details: 10/23/2023
"Several buttons on the display panel do not respond when pressed. The customer reset power and its still not working. I was unable to locate the panel on the parts page. I think the part I need is labeled 3-2 on the control panel page. Please locate the part and contact the customer. I added pics on the panel I need. Im pointing to the part needed. ; snapped 5 QuickPics, states that autho needed"
We serviced a
KENMORE WALL OVEN++
Model 790.48873901
Near Otsego, MN 55362
Matt
Job Details: 10/23/2023
"Customer complaint is, INTERMITTENT THE TOP OVEN GIVES ERROR MESSAGE 'ERR'. Inspected and tested. Temperature sensor ohmed out good at the board. Preheated oven and it said it was preheated even though it wasnt hot enough. It finally gave a F10 error after about 30 minutes. I ohmed out the sensor again and now its at 25,000 ohms. The sensor is failing when it gets hot. Quoted customer $401. to install new sensor. Customer approved repairs. Part on order. I need extra time on this because I have to pull it out to replace the sensor. ; ordrd 1 5304525427 (Sensor)"
We serviced a
LG REFRIGERATOR
Model LFXS24663S
Near Minneapolis, MN 55419
Adam
Job Details: 10/23/2023
"Unit not cooling properly. Not freezing anything in freezer just a fridge temp. Found no frost on evap anywhere. Explained to customer he has a sealed system issue. Everything is operating just not cooling. So have a leak or bad compressor. Customer wants repair. Unplugged unit and got static pressure its over 44 so looks like just bad compressor. Please get parts coming. He said when was talking on the phone someone mentioned of putting in a request right away so might have already done it. Please update customer on time frame. ; snapped 1 QuickPics, states that autho needed"
We serviced a
THERMADOR++ WALL OVEN++
Model SMW272ZP
Near Hopkins, MN 55305
Nate
Job Details: 10/23/2023
"Pulled both the relay board and display board. Sending in to get repaired. Will need to put fuse back in when we reinstall. I took lots of pictures of hookup. ; saved tckt , states that autho needed"
We serviced a
IKEA DISHWASHER
Model IDT930SAGX0
Near Bloomington, MN 55420
Adam
Job Details: 10/23/2023
Unit is leaking. Customer had the toe kick panel off showed me exactly where it was leaking from the float gasket and dripping on the junction. There is a bunch of evidence of a leak. Quoted customer for new gasket and nut for the dishwasher. Customer approved. Order parts from Dey and rescheduled ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHWO
Near Minneapolis, MN 55407
Adam
Job Details: 10/23/2023
Unit isnt draining properly. Unit is a portable dishwasher. Has a hookup to the sink faucet. Unit will trickle unless its down low. Found that the drain pump is testing properly. Good resistance good voltage. Sounds good. Found that the hose is the issue. It does go from a normal drain hose to a 1/4 inch hose. Quoted to replace hose. Customer approved. Ordered part Sundberg and rescheduled ; ordrng 1 W10842407 (Fill drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Saint Paul, MN 55116
Nate
Job Details: 10/23/2023
"Water leaking from the terminals on the heater assembly. Needs new heater assembly. Ordered new assembly, coming back on Monday to install. ; ordrd 1 W11537778 (Heating element)"
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Saint Paul, MN 55104
Adam
Job Details: 10/20/2023
Installed new condenser from last diagnosis. Tested able to run nitrogen through the system. Nitrogen pressure tested vacuumed and filled. Turned on unit and now its working. Before I left it went down 15 degrees.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 10/20/2023
Replaced fan motor and used control board. Tested and no more errors and freezer evaporator fan is running and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Farmington, MN 55024
Delton
Job Details: 10/20/2023
"Customer stated that on the first cycle the dishwasher didnt seem like it leaked but then on 2nd cycled it leaked a lot on the floor. After looking into it again, I did I find that the door gasket was installed backwards. Adjusted gasket. Ran test for over an 45 minutes and no leaks. I ran a epxpress wash and within 5 minutes it gushed out water from bottom left of door. Found that the bottom spray arm stopped spinning and pushed out water from that area. But then i tested it again and dishwasher didnt leak again.I informed customer of the intermittent leak and only thing was the spray arm. Customer will replace the spray arm and try it and see if its stops leaking."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Rogers, MN 55374
Phillip
Job Details: 10/20/2023
"Customer complaint was the dryer does not tumble. We put it on a time dry and without starting the dryer started to heat, when I press start the dryer would not tumble. After diagnosing, I found the heating element was shorted to ground, and the thermal fuse was open. We also found the door switch with separating and the rear left roller was not spinning freely. We got approval and then replaced all the parts. I hooked up the dryer duct and now the dryer runs great.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Maple Grove, MN 55369
Phillip
Job Details: 10/20/2023
"Today I replaced the bad compressor, the filter and the main board. I did update the main board. I leaked checked and purged the system with nitrogen. I then pulled a vacuum for 12 minutes. I recharged the system. I added the customer to wait 6 hours for it to cool."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Minneapolis, MN 55437
Delton
Job Details: 10/20/2023
Replaced door lid. Tested and washer lid opens and closes nicely. Washer starts agitates and is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Minneapolis, MN 55431
Delton
Job Details: 10/20/2023
Two LED lights are bad and causing other lights to flicker. Same issue as last year. Tested and lights all working and lite up.
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 10/20/2023
"Replaced bad light. Now the light comes on. Also cleaned out a bunch of lint from dryer, bulkhead, and fan."
We serviced a
BOSCH DISHWASHER
Model SHE8ER55UC/50
Near Monticello, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, DOOR FALLS TO THE FLOOR. Inspected and tested. Found the left hand cord for the spring has snapped. Customer approved the repairs. Installed new spring kit and tested. Dishwasher is now fixed.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 10/20/2023
We replaced all the parts sent and adjusted the ice maker fill tube. We completely defrosted the evaporator and ice maker compartment and dried it all up. We installed the new heater around the loop. No other issues found .
We serviced a
WHIRLPOOL DRYER
Model LE08611PW2
Near Plymouth, MN 55446
Nate
Job Details: 10/20/2023
"Cleaned out dryer, and pushed lid up again, it had gotten bent down a little by boxes stacked on it. Replaced a bad belt, cleaned and oiled rollers, and vacuumed out dryer. Also glued felt seal back on on lint trap. Runs great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Roseville, MN 55113
Delton
Job Details: 10/20/2023
Dishwasher not draining. Found that drain pump is running but barely draining. Found that there was food/debris that was a stuck in the drain line. Able to fish out debris. Showed customer. When tested found that dishwasher is only filling up half amount it should and can hear motor sucking in a lot of air. Customer approved estimate to replace water valve. Tested and dishwasher is filling and draining good.
We serviced a
SAMSUNG MICROWAVE
Model ME16H702SES
Near Minneapolis, MN 55443
Phillip
Job Details: 10/20/2023
Today we replaced the main board. I tested the microwave and now its working and the lights do not come on when the door is shut.
We serviced a
BOSCH DISHWASHER
Model SGX68U55UC/D5
Near Maplewood, MN 55109
Delton
Job Details: 10/20/2023
Replaced heat pump (motor) tested and dishwasher is now heating water. Dishwasher is working good.
We serviced a
GE RANGE
Model PS960SL2SS
Near Elk River, MN 55330
Matt
Job Details: 10/20/2023
"Customer complaint is, DOES NOT HEAT UP ON TOP. Inspected and tested. Found that when you turn the cooktop burners on, they shut off within a few seconds. All 4 are doing this. I pulled out range and inspected board and checked connectors and all looked good. I reassembled and now the burners are working great. Looks like it was a loose connection."
We serviced a
LG RANGE
Model LREL6323S/00
Near Elk River, MN 55330
Matt
Job Details: 10/20/2023
"Customer complaint is, WHEN WE USE THE OVEN AT 400-DEGREES OR HIGHER IT TRIPS THE 100 AMP MAIN BREAKER 15 OR 20 MIN IN. Inspected and tested. I pulled range out and tested elements and sensor. Temperature sensor is 1072ohms, bake element is 16.4ohms and broil element is 13.9ohms. I preheated oven to 400F and when the bake element was on it was drawing about 14amps and when the broil element was on it was 18amps. Oven preheated in about 10 minutes and did not trip the breaker. I turned oven up to 425F and it tripped the breaker right before it got there. I didnt see what element was on when it tripped. Customer reset the breaker and I turned it up to 450F and it got there without tripping . I turned it up to 475F and it got there without tripping. Customer is going to replace the breaker and see what happens."
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Osseo, MN 55311
Nate
Job Details: 10/20/2023
"Replaced bad fan belt and installed the kit a couple days ago for the rollers, pully and main belt. Found a wrist band stuck in the blower fan which had siezed it up and was causing the old belt to break. Also scrubbed off dryer sheet build up on the lint filter and got that all clean. Runs and heats great now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Saint Michael, MN 55376
Matt
Job Details: 10/20/2023
"Customer complaint is, DRAINING ISSUE. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Dishwasher is working and draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER
Model LGR7848DQ0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 10/20/2023
Unit isnt heating. Removed the back cover checked all the thermostats. Next removed the drum and checked the igniter. All good. Next went to the flame sensor. Flame sensor is open. Also cleaned up rollers and idler. Cleaned lint out. Reassembled unit tested. Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Otsego, MN 55301
Matt
Job Details: 10/20/2023
"Customer complaint is, WILL NOT SPIN. Inspected and tested. Found the motor control board is fried. Part on order. ; ordrd 1 WPW10374126 (MCU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Otsego, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, unit will not stay cold. Customer said its staying cold, just not displaying the temperature on the display. Inspected and tested. FF compartment temperature is 38F and freezer is 2F. Found the UI display is unresponsive and no display lights. Ordering new display board and main board. Parts on order. ; ordrd 1 WPW10317076 (Main board) and 1 WPW10677146 (Display board)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Monticello, MN 55362
Matt
Job Details: 10/20/2023
"Customer complaint is, water on the floor and ice maker doesnt work. Inspected and tested. FF compartment temperature is 39F and freezer is 0F. Found the ice maker has failed and the ice chute is frozen shut because the valve has failed and its leaking out the back onto the floor. Ordering new ice maker and valve. ; ordrd 1 WP67005154 (Valve) and 1 D7824706Q (Ice maker)"
We serviced a
BOSCH RANGE
Model HDI172820/03
Near Minneapolis, MN 55446
Nate
Job Details: 10/20/2023
"Complaint is that the range smells like natural gas throughout the day. I checked all orfices and pulled out the range and checked for leaks on the gas line, valve, and connections. No leaks. They already had another company out for same issue who replaced all control burner valves. Customer said they still smell gas throughout the day. Been having this issue for a year. Please transfer per FW since we cannot find any leaks. ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS3
Near Saint Paul, MN 55104
Delton
Job Details: 10/20/2023
"Found that bake or broil does not turn on, no spark to start. Found that spark module for oven is bad, getting power to it but then not sending power to spark igniter. Customer apporved estimate. Ordering part and rescheduling.; ordrd 1 W10860916 (Oven spark module)"
We serviced a
LG REFRIGERATOR
Model LFX25971ST
Near Minneapolis, MN 55408
Adam
Job Details: 10/20/2023
2 other companies diagnosed bad compressor. The compressor was giving low amp readings but the equalized pressure didnt show a leak. Customer said it had been really loud on him and another tech. Cut out the filter and compressor. Installed new. Pressure tested. Vacuumed filled and started unit and found out the compressor sounds like a rock tumbler. Ohms out fine. Let it run for a bit not any better. Will need a new compressor again. New one is bad. Ordered new one and rescheduled ; ordrd 1 TCA37091209 (Compressor)
We serviced a
LG DRYER
Model DLGX2651R
Near Hanover, MN 55341
Phillip
Job Details: 10/19/2023
The customer complaint is the dryer does not heat. After verifying and testing we found the ignitor was bad. We found a crack in the ignitor. We gave the customer the quote for the repair. We replaced the ignitor and vacuumed up the lint in the blower. We ran the dryer and it heats up good now. The dryer was taken apart when we arrived. We put it all back together and reinstalled the dryer duct tube and hooked up the duct.
We serviced a
LG WASHER
Model WT7600HWA
Near Dayton, MN 55327
Phillip
Job Details: 10/19/2023
The wash impeller was stripped and broken. We replaced the impeller and then tested the washer on the wash cycle. Its now washing like it should.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS7
Near Waite Park, MN 56387
Matt
Job Details: 10/19/2023
"Customer complaint is, STOPPED COOLING, THE DISP CONTROL IS NOT WORKING. Inspected and tested. FF is 55F and freezer is 50F. Nothing is running but the lights. The display is just flashing when you press buttons. The main board has failed. Customer approved repairs. Installed new board and tested. Compressor and fans came on and started cooling. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Dayton, MN 55327
Phillip
Job Details: 10/19/2023
"The customer said water leaks out from the door. I opens the dishwasher door and noticed the lower spray are was sitting on the distribution filter but not locked in place. I tightened the spray arm then ran the dishwasher. It ran for almost 30 minutes and never leaked. The spray arm looks good, its not splitting and has no cracks. The door seal also is good and has no rips or tears."
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Rogers, MN 55374
Phillip
Job Details: 10/19/2023
The whole fridge and all the lights were off. I found a bad capacitor on the board. I quoted the customer for the board repair. I replaced the main board and now its working good. I advised them to give it 6-8 hours to cool.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Plymouth, MN 55446
Nate
Job Details: 10/19/2023
"Unit was dead. 120 vac was coming to main PCB. Checked connector to UIB, disconnected the 5vdc connector to UIB and reconnected, all power comes on now, runs on a cycle great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Plymouth, MN 55446
Nate
Job Details: 10/19/2023
Rack adjusters broken. Installed new kit. Works great now.
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555RSS0
Near Mendota Heights, MN 55118
Delton
Job Details: 10/19/2023
Replaced turn table motor and support. Tested and microwave now spins and is heating and working good.
We serviced a
SUBZERO++ REF BUILT IN++
Model 680/S
Near Maple Grove, MN 55311
Phillip
Job Details: 10/19/2023
We installed the new ice maker and parts. I advised the customer to give 24 hours to make ice. The display was flashing the EC24 code last visit. We reset the power and the code went away. Today the code was flashing again. We reset the fridge again and it went away. There is no cooling issues and no defrosting issues. I could see the freezer evaporator and it looks good.
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2743BQ0
Near St. Cloud, MN 56301
Matt
Job Details: 10/19/2023
"Customer complaint is, NOT FULLY DRYING. Inspected and tested. Started dryer on a high heat cycle and it spiked to 245F before it cycled off. Now its quick cycling because its not venting properly and only getting to 200F. The vent is the problem. Advised customer to have the vent cleaned."
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATE50FGP171TW01
Near Arden Hills, MN 55112
Delton
Job Details: 10/19/2023
"Replaced temperature switch, rollers, belt and idler pulley.. Tested and dryer now runs quiet and is cycling heat normally. Dryer is working good."
We serviced a
LG REFRIGERATOR
Model LFC25765SW/00
Near Roseville, MN 55113
Delton
Job Details: 10/19/2023
Replaced LED light assembly for fresh food. Tested and lights now turn on/off when doors are opened. Refrigerator is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 2539345210
Near St. Cloud, MN 56301
Matt
Job Details: 10/19/2023
"Customer complaint is, LEAKING BOTTOM. Inspected and tested. Refrigerator door is sagging and the gasket is falling apart. Also its really rusty were its been leaking. Replacing the door gasket is not going to help. This is a really old refrigerator and its in rough shape. Refrigerator needs to be replaced."
We serviced a
LG DRYER
Model MISSING
Near Osseo, MN 55311
Nate
Job Details: 10/19/2023
Taking 36 hours to dry a load of clothes. Took apart dryer and vacuumed it out. Cleaned out the lint trap which had a lot of dryer sheet residue clogging it up. Then did a dryer vent cleaning. Airflow outside went from 7 mph to 24. Dryer is working great now.
We serviced a
LG DRYER STACKED++
Model DEC888W
Near Minneapolis, MN 55414
Nate
Job Details: 10/19/2023
"Taking four cycles to dry clothes. I found the drain line not looped up, and full of water. I drained that out and looped it up. I pulled out the filter and found a large amount of rusty standing water. I cleaned out the water and then took off the bottom panel and cleaned out a ton of sludge and lint. Cleaned out the fan area, and the vents between the fan and the filter and the back vent. I took temps for 20 minutes after cleaning it and it gets up to 200. I then had the tenant get a bath towel really wet, and put it in for 20 minutes on cotton sensor dry and it got much dryer. Customer said something about the dryer getting scalding hot before. Now its a max of 200. All cleaned and good to go.
We serviced a
GE LAUNDRY CENTER++
Model GTUP270EM1WW
Near St. Louis Park, MN 55426
Adam
Job Details: 10/19/2023
Unit not drying. Verified complaint. Wasnt getting any air flow out of unit and it was loud. Disassembled unit and found the blower wheel came loose. Tighten blower wheel. Also did a maintenance clean up on the unit and oiled rear bearing. Reassembled and tested unit is now working properly
We serviced a
KENMORE LAUNDRY CENTER++
Model 417.94802301
Near Eden Prairie, MN 55346
Adam
Job Details: 10/19/2023
Tenants complaint was no water coming in to unit. Verified complaint would only add water on rinse cycle. Found the water level switch was all the way the smallest. I messed with the switch and it was stiff at first then got better. Tested and now its filling. Removed the switch cleaned it up reinstalled. Tested from small to big for filling. Agitation is working and spin and drain. Everything is now operating properly. No parts needed. was able to clean up and repair the original switch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Plymouth, MN 55446
Phillip
Job Details: 10/19/2023
The customer said the refrigerator has been cooling good since I reset the board. Today I replaced the rear main board. Everything is working good and it sounds normal. Today it sounded normal.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Minneapolis, MN 55418
Nate
Job Details: 10/19/2023
Replaced bad UI board. Unit is working great now.
We serviced a
GE WALL OVEN++
Model PKS7000SN1SS
Near Eden Prairie, MN 55347
Adam
Job Details: 10/19/2023
Door glass broken. We preordered the glass so we had part first before arrival. I disassembled the door, cleaned all broken glass, and reinstalled new glass. Now unit is back to prior condition.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/11
Near Minneapolis, MN 55444
Nate
Job Details: 10/19/2023
"Dishwasher was giving an E15 error. I pulled out dishwasher, and could see no evidence of water leaking from the different parts, except a little mineral deposit under the water inlet valve. I tried running the dishwasher, but valve would just hum. Customer said waters on to the dishwasher. I checked under the sink and the water was turned off. I turned the water on, and it filled and ran and circulates great. Quoted customer for a new valve, but he said hed like to hold off on replacing it. He will use dishwasher and if it fills with water in the flood pan again, he will call us to have us order and put in a new valve."
We serviced a
BOSCH WALL OVEN++
Model HBL57M52UC/05
Near Eden Prairie, MN 55347
Adam
Job Details: 10/19/2023
Installed parts from last diagnosis. Once installed tested multiple times. Unit is working properly. Reassembled and reinstalled oven. Tested again and set the clocks.
We serviced a
BEKO DISHWASHER
Model DDT39434XIH
Near Brooklyn Park, MN 55429
Nate
Job Details: 10/19/2023
"Customer said that the dishwasher doesnt start, so we did three heavy cycles and 2 normal cycles. Worked great every time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Excelsior, MN 55331
Adam
Job Details: 10/19/2023
Installed new heater from last diagnosis. Once installed tested multiple times for leaks then reinstalled unit tested again. Went through test mode unit is working properly
We serviced a
UNKNOWN REF BUILT IN++
Model U-2015WCS-00
Near Minneapolis, MN 55404
Delton
Job Details: 10/19/2023
Replaced cold control. Tested and wine fridge is cooling and working good.
We serviced a
GE REFRIGERATOR
Model GSS22JERECC
Near Minneapolis, MN 55428
Nate
Job Details: 10/19/2023
"Water leaking onto the floor from freezer. Found the condenser drain line plugged with 8 of organic growth. Had to use a steamer, snake, water, and compressed air to get it unplugged. Steamed all the ice out of the bottom of freezer and the frozen drain hole too. Hasnt been making ice or dispensing water. Found the water turned off at the wall. I turned it on. Also found it super hot by compressor. Condenser fan is getting 120 vac but not running. Needs new fan motor and blade. Ordered from Dey. I left back panel off and recommended to customer they put fan behind fridge. Also pulled fridge 8 out from wall until I come back next Wednesday. ; ordrd 1 WR60X10220 (Condenser fan motor) and 1 Wr60x10207 (Condenser fan blade)"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC2
Near Plymouth, MN 55441
Adam
Job Details: 10/19/2023
Tenants complaint unit leaking. Removed toe kick to inspect for leak found the leak coming from the motor. Which is not unusual for this unit. Quoted home owner blue book. He approved. Ordering part from Dey and rescheduling 154844301 - RECIRC MOTOR W/GASKETS; schdld next appmnt for 10/24 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Maplewood, MN 55109
Delton
Job Details: 10/19/2023
"Replaced door cams on both sides of freezer and refrigerator doors. Tested and now doors close and open smoothly and is sealing. Refrigerator is working good.Office: I called owner and informed him of repair and he said go ahead and charge card on file. But i tried to say there would be a cried card fee and he said he already paid it i dont think he understood and said he had to go. So if we do charge a fee please contact him and make sure he is aware of the additional fee before we run the card.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Saint Paul, MN 55103
Delton
Job Details: 10/19/2023
"Found that the fresh food evaporator is frosted over and fan blade is hitting ice making noise, frost coming out of vents. Ran diagnostics and heater is not coming on. Heater is open. Not sure if its fuse or heater since i cant get evaporator cover off. Order the assmebly and comes with heater, thermistor, fuse. And is cheaper to do that.Part shows not in stock. Please search part and contact customer with estimate ad ETA. I also informed customer that itll need to be unplugged and defrosted 24-48 hours before we come back so i can pull off evaporator cover.Schdule 2 hours as I have to unweave and weave in heater element.FF Evaporator assembly DA96-00845D.; saved tckt"
We serviced a
KENMORE DRYER
Model 796.81073310
Near Sartell, MN 56377
Matt
Job Details: 10/19/2023
"Customer complaint is, CLICKING NOISE. Inspected and tested. Found that when you hit start, the relay just clicks on the board but isnt tumbling. The timer is counting down. I disassembled dryer and thermostats, fuses and switches all test good. It seems like the board is sending voltage to the motor. Its either a bad motor or wiring, or board. Quoted customer $622. to install new motor. Customer approved repairs. Im ordering both the motor and board when I come back. I need 3 hours on this because Its going to take me a while to diagnose which one it is. ; ordrd 1 EBR76519501 (Board) and 1 4681EL1008G (Motor)"
We serviced a
BEKO REFRIGERATOR
Model BFBF3018SSIM
Near Lakeville, MN 55044
Delton
Job Details: 10/18/2023
"Replaced ice maker, ran test and ice maker did cycle and did fill. I informed customer could take 24 hours to drop ice. Ice maker is working good as im here"
We serviced a
SAMSUNG DRYER
Model DV331AGWXAA/01
Near Minneapolis, MN 55428
Nate
Job Details: 10/18/2023
Broken belt. Replaced belt. Vacuumed out dryer and cleaned and oiled rollers. Reconnected vent with vent tape. Runs great now.
We serviced a
ASKO++ DISHWASHER
Model DW20.4
Near Shorewood, MN 55331
Adam
Job Details: 10/18/2023
Customers complaint not draining. Went to removed the drain hose. Notice it had a back flow trap.Found the trap was all plugged up and isnt allowing the water to drain. With it removed it drains just fine. Couldnt clear the trap. Removed the trap. Hooked up to the disposal and made sure I had a high loop. Tested. Works good, no leaks, and no back flow.
We serviced a
KITCHENAID DISHWASHER
Model KUDJO2CRBS2
Near Minneapolis, MN 55422
Nate
Job Details: 10/18/2023
They had their garbage disposal removed recently and since then the dishwasher doesnt fill with water. I started a wash cycle and the water valve hummed but didnt fill. I disconnected the waterline from the water shut off under the sink and no water is coming out. Customer will call their plumber to come back out. Looks like maybe the plumber installed the shut off valve backwards.
We serviced a
ELECTROLUX DRYER
Model EFMG527UIW0
Near Otsego, MN 55301
Matt
Job Details: 10/18/2023
"Customer complaint is, NOT DRYING. Customer said somethings dry good, but her towel loads are taking longer. I found the lint filter is plugged solid with wax from the dryer sheets. I showed this to the customer and advised on cleaning regularly if she is going to use dryer sheets. I started a timed dry high heat cycle and watched dryer cycle for over 20 minutes and its cycling perfectly between 210F and 105F. Dryer is testing good, its just a filter issue."
We serviced a
FRIGIDAIRE COOKTOP++
Model FPGC3685KSB
Near Minneapolis, MN 55406
Delton
Job Details: 10/18/2023
Front two burners are not lighting. Found that the burner was just dirty. I cleaned clogged gas holes and showed customer for future reference. All burners are lighting and working good.
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Minneapolis, MN 55411
Nate
Job Details: 10/18/2023
"Not running, drain pump just humming. Found some plastic debris in the drain pump. Cleaned out drain pump. Also, waterline to dishwasher was leaking, tightened that and didnt see any more drips. Found water in flood pan, possibly from drain pump overheating and leaking since all it was doing was trying to run but couldnt. Runs and drains great now."
We serviced a
ASKO++ DRYER
Model T411VDW
Near Victoria, MN 55386
Adam
Job Details: 10/18/2023
Customers complaint is smells like burnt cigarettes. Tested unit for 10 minutes only could smell is a light lint burn smell. Removed the top of the unit checked the board found nothing discolored or any signs of damage. Smells fine also. Next checked the blower wheel and heating element on the back of the unit. All looks good and tests good. Next removed the side of the unit. Removed duct work. Checked for a clogging of lint nothing all cleared. Called tech line. Went through pretty much everything I did. Checked over everything nothing mechanically I can fix. Customer vent goes out the roof so its long. They use a leaf blower to clean vent. I explained. If you havent had it actually cleaned it could be all jammed up inside. Customer will watch unit. I recommend getting vents cleaned.
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Chanhassen, MN 55317
Adam
Job Details: 10/18/2023
Found the back left knob wasnt turning. Found the valve siezed. Installed part and tested unit. Unit is working properly also bubble tested for leaks. Everything is good reassembled unit. Tested working properly.
We serviced a
SPEED QUEEN CLEANING- DRYER
Model ADG3LRGS111TW01
Near Eden Prairie, MN 55346
Adam
Job Details: 10/18/2023
Cleaning dryer and maintenance repair. Disassembled unit. Unit is in good shape. Back rollers removed cleaned and oiled. Also did the idler. Cleaned up all the lint. Cleaned the blower. Wiped down inside unit. Reassembled and tested unit is working great. Customer has a really short exhaust vent also cleaned that for the owner. Unit is working properly. Nothing needs replacing. Good cleaning took care of it.
We serviced a
DACOR++ RANGE
Model ER30GSCH/NG
Near Minneapolis, MN 55412
Nate
Job Details: 10/18/2023
Right side of oven panel looks like it got kicked and knocked loose. Bent outward towards the bottom. Took the screws out. Bent the panel back how it should be. Redid all the screws. Customer says it looks good now.
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Minneapolis, MN 55406
Delton
Job Details: 10/18/2023
Ran full cycle with load of clothes and did not find any leaks. I suspect that it was an out of balance load and when in spin mode it sprays water and likly went up and over the lip of the wash tub and leaked. I did find that the agitator dogs are worn out and not fully washing clothes. Customer approved estimate to replace those. Tested and and washer now fully agitates. Washer is working good and no leaks.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716WH
Near Minneapolis, MN 55421
Nate
Job Details: 10/18/2023
Frost and ice building up around the bottom of the rear cover in the fresh food section. Found 2 ft of ice built up and drain iced over. Steamed it for an hour. Cleaned it all up. Poured a glass of water down. Drains great now. Made sure fridge was level. Called beko tech support and we checked all temp sensors and all pass and read correctly. Fans running well too.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Eden Prairie, MN 55346
Adam
Job Details: 10/18/2023
Unit leaking out the front. Found the defrost drain in the freezer was a bit ice dam so when defrosting it drips out. Quoted to steam out ice dam and clear out drain. Customer approved. Steamed out the ice dam now unit is working properly.
We serviced a
DACOR++ COOKTOP++
Model SGM365S
Near Roseville, MN 55113
Delton
Job Details: 10/18/2023
Replaced spark module and switch. Tested and all burners now spark and light. Cooktop is working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26XAZRS/XAA
Near Saint Paul, MN 55117
Delton
Job Details: 10/18/2023
Found that there is a lot of ice build up behind the evaporator and water/ice underneath crisper drawers. Needs drain kit. Sending customer estimate and he will call back if he wants to proceed. I did inform customer that refrigerator will need to be unplugged and allow it to defrost 24-48 hours before I come back.
We serviced a
LG RANGE
Model LRG4115ST/00
Near Otsego, MN 55301
Matt
Job Details: 10/18/2023
"Customer complaint is, OVEN IS HOTTER THAN SET. Inspected and tested. I removed the bake burner cover and inspected and ignitor and burner tube look good. I ohmed out temperature sensor and it tested good at 1080ohms. I started oven on a 350F bake cycle and it was averaging about 370F-375F. I recalibrated oven -10F and advised customer to use it and see if that helps. I showed customer how to calibrate oven if they need to go down more, but advised them not to go more than 5F at a time. Otherwise range is working great."
We serviced a
SAMSUNG DRYER
Model DV219AGW/XAA
Near Saint Michael, MN 55376
Matt
Job Details: 10/18/2023
"Customer complaint is, DRYER CONTINUALLY SHUTS OFF WAY BEFORE THE CLOTHES ARE DRY. TIMED DRYING NO LONGER WORKS EITHER. Inspected and tested. Dryer is giving a tO error when I try to start it. This is a thermistor error. I disassembled dryer and found the thermistor has failed. Also the belt is shredding and the idler pulley is the old bushing style. Customer approved repairs. Installed new thermistor, idler pulley, belt and tested. Dryer is working great. Dryer is now fixed.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FAFS4474LW0
Near Monticello, MN 55362
Matt
Job Details: 10/18/2023
"Customer complaint is, NOT ADVANCING THROUGH CYCLES, WHEN HITS START THE DOOR DOES NOT LOCK. Inspected and tested. This is a stacked washer dryer. Found the door lock has failed. Installed new door lock and tested. Washer is working great. Washer is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EGSB1
Near Monticello, MN 55362
Matt
Job Details: 10/18/2023
"Customer complaint is, UNIT IS NOT COOLING/FREEZING, FREEZER FAN GOING IS NOISY. Customer said that when its noisy, its coming from in the freezer. Inspected and tested. FF compartment is 35F and Freezer is 3F. Compressor and fans are all running, but I dont here any noises and cant get it to do it while testing. I installed new evaporator fan motor and tested. Refrigerator sounds good. Refrigerator is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXC24796D/00
Near Oak Grove, MN 55303
Phillip
Job Details: 10/18/2023
The whole unit stopped cooling. I verified the compressor had failed. I replaced the compressor and filter drier. I updated the main board. I purged the system and leaked checked with nitrogen. No leaks found. I pulled a vacuum for 12 minutes then recharged the system. Advised the customer to wait 6-8 hours for it to cool down and 24 hours for it to be back to normal.
We serviced a
ASKO++ DISHWASHER
Model D5233XXL
Near Edina, MN 55436
Adam
Job Details: 10/18/2023
Was able to adjust the spring more to make it work properly. The door goes down smoothly and doesnt slam. Goes about 3/4 of the way by itself then half to lightly push it the rest of the way.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Elk River, MN 55330
Matt
Job Details: 10/18/2023
"Customer complaint is, THE LED LIGHTS ARE OUT. Inspected and tested. Found the top LED module in the FF compartment has failed. Customer approved repairs. Installed new FF top LED light module and tested. Lights are working great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Maple Grove, MN 55369
Nate
Job Details: 10/18/2023
"Dishwasher leaks from lower left corner. I ran it for 40 minutes and when water got really hot and steamy, it started leaking. Found both lower and upper spray arms plastic separating. Ordered both arms and theyre being shipped to customer. Also found what seems to be excess water inside. Drain wasnt looped up high. Recommended looping up drain sink high to prevent back flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Plymouth, MN 55446
Phillip
Job Details: 10/18/2023
Today I finished defrosting the evaporator. I replaced the rear main board and the user interface control. I set the defrost to a 8 hour defrost and changed the mullion heater to cycle on all the time. I added some extra foam around the evaporator cover so warm air does not migrate around the evaporator.
We serviced a
MAYTAG DRYER
Model MED4200BW0
Near Plymouth, MN 55446
Adam
Job Details: 10/18/2023
Customer is getting moisture on the floor. Unit giving a PF code. And seams not drying properly. Ran unit and unit was having high temps up and over 200. Removed the from the vent it was normal. Which it was partially already removed. Also would explain the moisture if the unit cant vent properly there with be trapped moisture. I explained what I found they said they have been having an issue with the vent so it makes sense but the guy said it was all cleaned. I recommend maybe trying it unhooked and see what happens. Also recommend trying time dry and different cycles to see what it might give the code on. The control board has been replaced before for this issue. Customer wants to try before hand just incase its just a venting issue. Customer will follow up with us and let us know what he finds. Board WPW10542001; snapped 1 QuickPics
We serviced a
KENMORE WASHER
Model 11020902990
Near Minneapolis, MN 55414
Delton
Job Details: 10/18/2023
"Customer said that washer overfilled and leaked water all over floor and timer didnt advance. While im here, washer is stopping at correct levels but only the pressue switch could be the issue since the timer wont advance until water level is met.Customer approved estimate.Office: customer would like a sooner appointment while im on vacation. Customer did approve estimate. So order part to whatever technician will be back.(See picture for part and estimate.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Minneapolis, MN 55429
Nate
Job Details: 10/18/2023
Lid strike W11091027 and lid lock needed W11032875. Lid lock was already shipped to customer. Need lid strike to get it fixed. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model RF368LXPT 0
Near Coon Rapids, MN 55433
Nate
Job Details: 10/18/2023
"Runaway temps. Ran it and it heated to 450 before I turned it off, when set to 350 on bake. Has a bad board. We do not carry the relays needed. They want to keep the bisque control which is NLA. Office staff in meeting, so I couldnt get a quote for them, but I pulled the control board to send out and have refurbished if they agree to the repair. DW can you please call them ASAP and give them quote for refurbished? They are hoping for $300 or less after applying the $129 from todays trip. So $430 or less total. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GYE22KMHHES
Near Zimmerman, MN 55398
Matt
Job Details: 10/18/2023
"Customer complaint is, GETTING NOISE IN THE FF SECTION AND TEMPS GOING UP AND DOWN. Inspected and tested. Customer had just unloaded refrigerator, so I couldnt get temperatures. Found theres ice on the left wall, but none underneath by the evaporator cover. I removed the evaporator cover and frost pattern looks good. Theres ice on the fan causing noise. I completely defrosted evaporator and fan and reassembled. Fan sounds great now. This is a problem issue with these because theres a service bulletin and it says to install the new air duct tower moisture kit. I installed the moisture kit last time and its still doing the same thing. I dont think theres anything wrong with this one, but the customer wanted us to check and see if it could have been defective. I found 2 different part numbers for the moisture kit. Can someone check and see if the one I installed part number WR49X26666 is the right one, or do we need to install part number WR49X32042. I dont think its going to make a difference, but customer would like us to check and follow up with them. I did hook up my SmartHQ and there was no software update available. ; saved tckt , states that autho needed"