We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/27/2022
The ice maker is not making ice. After testing I found the optics were bad. I replaced the optics and now the ice maker cycles. ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock
We serviced a
LG WASHER FRONT LOA
Model WM9000HWA
Near Osseo, MN 55311
Phillip
Job Details: 04/27/2022
"The customer said they see water on the floor in front after every load. I ran both washers on a normal cycle. They both finished and I found no water. I then ran the upper washer test mode. I tested each water valve, drain pump and circulation pump. I still found no leaking. I inspected the gasket for rips and found none. I cleaned out the dispensers and all the little holes. I cleaned the door glass. I advised the customer to run a Tub Clean cycle with bleach."
We serviced a
GE WALL OVEN- ELECT
Model OVEN
Near Osseo, MN 55311
Phillip
Job Details: 04/27/2022
I had to reset the hinges and put the door back on. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model 1106.22121
Near Corcoran, MN 55340
Phillip
Job Details: 04/27/2022
The dryer would not heat. I found the hi limit fuse was bad. I replaced both heater thermostats with the kit. The dryer heats good. I advised the customer to make sure the dryer duct does not kink when he pushes it back. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5800SW0
Near Rogers, MN 55374
Phillip
Job Details: 04/27/2022
I found the door switch strike was broken. I replaced the door switch and now it works ; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS5A
Near Plymouth, MN 55446
Nate
Job Details: 04/27/2022
Not draining. Found the air gap plugged. Recommended bypassing it. I bypassed it and looped drain line up. Runs and drains great now.
We serviced a
KENMORE WASHER TOP LOAD
Model 11020802991
Near Minneapolis, MN 55416
Nate
Job Details: 04/27/2022
"Washer was off balance with a load, shook really bad, and back came off. I reattached brackets and frame. Extended leg on front right so its more firm on ground. Spins great. I recommend to customer that they put wood under front legs so that it is level. Right now leaning forward."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3053LSH
Near Minneapolis, MN 55408
Nate
Job Details: 04/27/2022
Replaced the spark module today and it works great now. All burners ignite awesome.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW5740TQ0
Near Minneapolis, MN 55405
Nate
Job Details: 04/27/2022
"Washer shakes pretty bad. Replaced the block but that didnt fix it. Balance ring is new, has new springs, but the transmission is bad. Quoted for the transmission but owner is going to buy a scratch and dent instead. No charge for block."
We serviced a
LG REFRIGERATOR
Model LFXS28566M/00
Near Minneapolis, MN 55401
Nate
Job Details: 04/27/2022
"Its room temperature in the freezer and fresh food. Compressor is running and hot, I took off the evaporator cover and the evaporator has zero frost. Been plugged in since yesterday..; O-emld tckt"
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH55FLBWW
Near Minneapolis, MN 55412
Nate
Job Details: 04/27/2022
It fills with water when its not being used. Has a bad water valve.. WP22003834 is the part number.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF220ANW/XAA01
Near Big Lake, MN 55309
Seth
Job Details: 04/26/2022
"Failed pump, filter is clean. I didnt have a pump. Part is on order; schdld next appmnt for 4/29 FRI !"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Big Lake, MN 55309
Seth
Job Details: 04/26/2022
Not starting. Failed control board. The part is not stock please order WD21X24900C
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750YW0
Near Sartell, MN 56377
Seth
Job Details: 04/26/2022
"No drain error. Failed pump.
We serviced a
LG WASHER TOP LOAD
Model WT7300CW
Near Ramsey, MN 55303
Matt
Job Details: 04/26/2022
"Customer complaint is, DEAD. Inspected and tested. Ive got power to the board. The buttons only respond sometimes, when they do it works. Needs a new UI board.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PRS01
Near Minnetrista, MN 55375
Adam
Job Details: 04/26/2022
Lower fan was making a extremely loud noise. Used cart dolly to pull double oven out of the wall. Replaced the lower fan and tested. Reassembled unit. Tested unit again and everything was working properly
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 04/26/2022
Customers complaint is fridge is freezing Sensor on the evap cover was reading way off giving off temps which go inline with customers complaint. Replaced both sensors. Now unit is reading accurate temps
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Clearwater, MN 55320
Seth
Job Details: 04/26/2022
I replaced the agitator and cleaned up soap buildup. The unit is contaminated with detergent. I left instructions for deeper cleaning. The washer is working as designed.
We serviced a
LG DRYER- GAS
Model DLG2702V
Near Excelsior, MN 55331
Adam
Job Details: 04/26/2022
Dryer lint screen got caught with clothes. Ended up destroying the four parts below. Moisture sensors are still good will reuse them. Customer knocked the exhaust vent off and rebooked that also up for customet
We serviced a
LG RANGE- ELECTRIC
Model LDE4413ST/00
Near Excelsior, MN 55331
Adam
Job Details: 04/26/2022
Replaced control board. All buttons and timer is working fine had customer test timer also and was working fine for her.
We serviced a
KENMORE MICROWAVE
Model 911.4779
Near Minnetonka, MN 55345
Adam
Job Details: 04/26/2022
Unit is dead at displaying board now. Getting power to the control but nothing is working. Needs control board. Before the board failed. Customer said was getting smell and found the magnetron wasnt working also. Customer stated the turn table wasnt spinning also. Looks the door switches need to be replaced.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5090GW
Near Minneapolis, MN 55416
Phillip
Job Details: 04/26/2022
I found the washer was full of water and suds. I put into a drain but the water would not drain out. I got the door open and removed the clothes. I vacuumed all the water out and removed the drain filter. I found a candy bar wrapper stuck in the drain filter. I removed the wrapper and tested the washer. It drains good now and will operate in other cycles. I also adjusted the drain hose so only 12 inches goes down the drain pipe.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SATZ0
Near Long Lake, MN 55356
Phillip
Job Details: 04/26/2022
Customer said water has leak from the center of the door the longer it runs. I found that the lower spray arm is starting to separate and causing water to wake and leak at the bottom of the door.
We serviced a
GE DISHWASHER
Model GDT665SSN4SS
Near Maple Grove, MN 55311
Phillip
Job Details: 04/26/2022
"I verified the top console is broken. It will need the part WD21X31089. I advised the customer someone should be in touch.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207BSS01
Near Maple Grove, MN 55311
Phillip
Job Details: 04/26/2022
I tested both ovens. The upper oven was off by about 10 degrees. I found the upper oven had been lowered by 20 in the settings. I raised it 10. The lower oven is perfect.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AV/A2
Near Osseo, MN 55311
Phillip
Job Details: 04/26/2022
The customer said the washer just stalls in the rinse cycle. After testing I found the water would not drain fast enough. I removed the filter and found it plugged with hair. I cleaned out the filter and ran the smart install. The washer is good now.
We serviced a
GE WASHER FRONT LOA
Model GFW550SSN1WW
Near Corcoran, MN 55340
Phillip
Job Details: 04/26/2022
I ran all the water valves and the noise it makes when the water shuts off is normal. I cleared the inactive error codes and ran the firmware update. No problems found.
We serviced a
MAYTAG DRYER- GAS
Model MGD8200FC0
Near Corcoran, MN 55340
Phillip
Job Details: 04/26/2022
The dryer does not heat at all. I found 120 going into the heater relay but nothing out. I jumped the relay and the dryer heated up. I am ordering the control board. ; ordrd 1 W11537215 (Control)
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Plymouth, MN 55446
Adam
Job Details: 04/26/2022
Freezer fan wasnt operating. Found in SmartHQ was getting power to fan but wasnt operating needs a new fan motor. Replaced motor right when I plugged it in the fan kicked in. Reassembled fridge hooked up SmartHQ and made sure everything is reading right
We serviced a
GE DISHWASHER
Model GDT580SSF6SS
Near Eden Prairie, MN 55347
Delton
Job Details: 04/26/2022
"Found that dishwasher has much of broken glass inside and now piece was stuck in drain pump. Cleaned out filter and broken glass inside drain pump, tested and dishwasher is running and draining. Dishwasher is working good."
We serviced a
GE FREEZER
Model FUF14DVARWW
Near Minneapolis, MN 55438
Delton
Job Details: 04/26/2022
"Found that if i hit the door or slam the door it sends power to compressor and then it cools. Control board relay must be weak.
We serviced a
LG WASHER TOP LOAD
Model WD100CW0
Near Bloomington, MN 55431
Delton
Job Details: 04/26/2022
"Unit is pedestal washer. Replaced door and clip, old door hinge was broken. Tested and lid stays on and seals. No leaks. Washer is working good."
We serviced a
KENMORE DISHWASHER
Model 66513403N410
Near Farmington, MN 55024
Delton
Job Details: 04/26/2022
"Found that was leaking from vent, seal was corroded and leaking inside door down air vent and onto floor. Cleaned seal and added caulking to seal. Tested and no leaks. Dishwasher is working good.
We serviced a
KENMORE REFRIGERATOR
Model 79572053117
Near Farmington, MN 55024
Delton
Job Details: 04/26/2022
Replaced spring and flap (did not use motor) Flap now opens/closes and seals. Ice disposal working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA02
Near Apple Valley, MN 55124
Delton
Job Details: 04/26/2022
Found that when I got here the refrigerator was in cooling off mode (see picture) I turned cooling back on and compressor kicked on and after 15 minutes refrigerator temperature started dropping. Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Apple Valley, MN 55124
Delton
Job Details: 04/26/2022
"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good.; ordrd 1 5303918344 (Ice maker)"
We serviced a
LG DISHWASHER
Model LDF5545BD
Near Rogers, MN 55374
Phillip
Job Details: 04/26/2022
Water had over flowed and leaked underneath. I pulled the dishwasher out and dried up all the water. The dishwasher is working good.
We serviced a
MAYTAG DISHWASHER
Model MDB7979SHZ0
Near Minneapolis, MN 55401
Nate
Job Details: 04/26/2022
"Was making sound during one of the cycles. I took apart the sump assembly and cleaned out a chopstick and other debris. Also, the left side adjuster is broken. Needs new upper rack adjuster.
We serviced a
BOSCH DRYER- ELECTRIC
Model WDT41
Near Minneapolis, MN 55414
Nate
Job Details: 04/26/2022
"Giving an overheating error. Maintenance thoroughly cleaned out dryer. Took off back panel and vacuumed that out, around heater, lint trap, etc. ran it and temps are good. Consistently at 150. Did find that the lint filter had fabric softener sheet wax built up. We replaced the screen with a new one, and maintenance will run that for a couple hours and make sure its all good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LBR4132HQOI
Near Minneapolis, MN 55407
Nate
Job Details: 04/26/2022
"Not advancing through cycle at rinse and spin. Found a bad water valve. Replaced, runs great now. Cold water works now. Didnt before. ; used 1 285805 (VALVE) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JSHDSS
Near Minneapolis, MN 55406
Nate
Job Details: 04/26/2022
"Replaced the evaporator fan, fan running much better now. Also water stopped dispensing. We did a hard reset and now the dispenser works great. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Minneapolis, MN 55419
Nate
Job Details: 04/26/2022
"Running really loud. Had a bad magnetron. Replaced mag, runs nice and quiet now.
We serviced a
LG REFRIGERATOR
Model LRFC22750ST
Near Minneapolis, MN 55409
Nate
Job Details: 04/26/2022
"Icemaker not working. Found the water shut off in the basement. Turned water back on, cycled it, and it cycled and filled. Works great now."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Minneapolis, MN 55418
Nate
Job Details: 04/26/2022
"Not drying well. Found bad coils and a bad roller. Replaced both and vacuumed out lint. Runs and heats great now. ; used 1 5303931775 (COIL KIT), and 1 4581EL2002h (ROLLER) from stock"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW1
Near Dayton, MN 55327
Matt
Job Details: 04/26/2022
"Customer complaint is, WON'T AGITATE OR ENGAGE SINCE WASHING MATTRESS PAD IN IT. Inspected and tested. Washer is grinding and squealing while agitating and spinning. Needs a new gear case. Installed new gear case and tested. Washer is working great. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Rogers, MN 55374
Matt
Job Details: 04/26/2022
"Customer complaint is, THINKS DOORS OPEN WHEN ITS CLOSED. Inspected and tested. Door switches test good. Needs a new board. Part number EBR84433501.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Saint Michael, MN 55376
Matt
Job Details: 04/26/2022
"Customer complaint is, NOT SPINNING AND/OR WASHING DOESN'T ROTATE BACK AND FORTH WHEN TRYING TO AGITATE. Inspected and tested. Found the transmission has failed, needs a new transmission and drive hub. Also the lid is cracked by both hinges.
We serviced a
KITCHENAID RANGE- GAS
Model KGRS306BSS1
Near Eagan, MN 55123
Delton
Job Details: 04/26/2022
Found that the new burner for service bulletin is already installed. Igniter looks corroded. I ran test of oven to preheat and found that control board is not recognizing the temperature. Bake will ignite then shut off in seconds. Also temperature showed 300 degrees the it rapidly changed to 400. And shut off gas. Control board is malfunctioning when it heats up.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS3
Near Burnsville, MN 55337
Delton
Job Details: 04/25/2022
"Replaced gear kit and switch, tested and no longer makes the loud noise. Trash compactor or working good."
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Maple Grove, MN 55311
Phillip
Job Details: 04/25/2022
The bake ignitor would not glow. I found the ignitor was bad. I replaced the ignitor and tested the bake. The oven heated up to temp.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5630HW0
Near Apple Valley, MN 55124
Delton
Job Details: 04/25/2022
"Found clump of frizzy cloth that had gotten stuck in drain pump. Cleaned out inside of stinky water and cleaned out drain pump. Tested and washer now drains and is working good. Just charging labor, Customer had dryer removed.
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Apple Valley, MN 55124
Delton
Job Details: 04/25/2022
"Replaced control board, ran quick cycle and it completed, no errors. Washer is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eagan, MN 55122
Delton
Job Details: 04/25/2022
"Customer said making little ticking noises and lights wont turn on, but then after awhile refrigerator started working normally and no issue. I put in diagnostic mode and checked functions and all is working as Im here. But there is a known issue where water gets underneath deli drawer with UI board (WPW10769076) and can cause weird things to happen. When i looked there it is dry now. But i suspect that is the problem and quoted for new board but customer will keep an eye on it and see if problem continues.Customer will all back if they have further issues."
We serviced a
HOTPOINT REFRIGERATOR
Model HTF15BTHBRBB
Near Eden Prairie, MN 55344
Adam
Job Details: 04/25/2022
Freezer evap fan was making noise. Found that the evap fan motor was bad. The shaft on the motor was loose and had to much play in motor. Replaced motor and now unit is working properly
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Plymouth, MN 55441
Nate
Job Details: 04/25/2022
"Icemaker never made much ice. The customer had a technician out who replaced the icemaker. It made ice for a couple days then stopped for a week, even with the ice bucket emptied out.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50K8600EV/A301
Near Osseo, MN 55369
Matt
Job Details: 04/25/2022
"Customer complaint is, LOUD SQUEAKING NOISE AFTER DRYING FOR A FEW MINUTES. Inspected and tested. Found the right rear roller had failed. Installed both rear rollers, vacuumed out inside of dryer and tested. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US/AA
Near Blaine, MN 55449
Matt
Job Details: 04/25/2022
"Customer complaint is, POWERS UP BUT WONT START. Inspected and tested. Found the water wall motor has failed. Installed new motor assembly, middle cap and motor cap. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model PDT715SMN3ES
Near Annandale, MN 55302
Seth
Job Details: 04/25/2022
I called and spoke with the customer she can physically spin the spray arm and it hits the holed downs for the heater assembly. When She bends the hold downs the spray arm still makes noise as it spins.
We serviced a
ZLINE RANGE- DUAL FUEL
Model RA48
Near Anoka, MN 55303
Matt
Job Details: 04/25/2022
"Customer complaint is, VENTING HEAT BACK INTO THE HOUSE. BEEN AN ONGOING ISSUE. Customer said that hot air is coming from the vent above the door. This is were the cooling fan is and its supposed to vent it out there. This range is not setup to vent outside. I preheated oven to 350F and watched it cycle for a while and it was cycling perfectly. Oven is operating normal."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW1
Near Golden Valley, MN 55416
Nate
Job Details: 04/25/2022
Running loud. The majority of the sound comes from the drain pump which is running louder than normal.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW2
Near Minneapolis, MN 55419
Nate
Job Details: 04/25/2022
"They smelled a burning smell a couple times. I ran it a couple times on a rinse and spin, and theres no burning smell, belts good, transmission is good, no oil, no wearing on top of tub, everything is running well it seems. I couldnt find anything concerning."
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Minneapolis, MN 55409
Nate
Job Details: 04/25/2022
"Customer needs to run washer 3 times to get it to really get clothes dry. Put clothes in it and ran on a wash. At the drain and spin, the wash tub backed up all the way with water. Then it started siphoning back into the washer. I called owner and let him know he will need to have drain cleaned on wash tub. When I put drain hose in other tub that wasnt full of water, the washer drained and didnt have water coming back into it after."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Rockford, MN 55373
Phillip
Job Details: 04/25/2022
"I verified the that the previous repair was done correctly. I took pictures of the issue. I request that we replace the ice maker kit again, the ice bucket and the dispenser with flap assembly.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Plymouth, MN 55446
Phillip
Job Details: 04/25/2022
I replaced the damper assembly. The new damper opened. No more charges.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PVS02
Near Plymouth, MN 55446
Phillip
Job Details: 04/25/2022
"The display is blank. The control lock was on thats why most of the buttons did not respond. I removed the board and will send it in for repair. ; ordrd 1 W10244191 (Board repair), states that autho needed"
We serviced a
KENMORE MICROWAVE
Model 721.8758361
Near Elk River, MN 55330
Matt
Job Details: 04/25/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the magnetron has failed. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed."
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Otsego, MN 55330
Matt
Job Details: 04/25/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the dryer is heating but spiked to 280F before I shut it off. I cant check airflow on outside of house because its behind the screened in porch. I disconnected dryer vent and airflow on back of dryer is 25mph and heat is cycling between 215F and 100F with vent disconnected. The problem is with the vent. Recommended customer have their vent cleaned and replace the foil venting on the back."
We serviced a
GE REFRIGERATOR
Model GFD28GYNGFS
Near Corcoran, MN 55340
Phillip
Job Details: 04/25/2022
There was some film from the protective wrap left on the edge. I cleaned it off and a spot on the right door. The customer was happy.
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC5801UC/15
Near Maple Grove, MN 55311
Phillip
Job Details: 04/25/2022
"The e13 is a drain issue, not related to the gasket being replaced. The issue is it will not drain properly. I removed the drain filter and found a sock in the filter. The washer drains good now.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Maple Grove, MN 55369
Phillip
Job Details: 04/25/2022
"The washer had the error codes for a speed sensor fault which usually indicates the shifter is bad. I replaced the shifter, deleted the error codes and ran a calibration and test cycles. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Maple Grove, MN 55369
Nate
Job Details: 04/25/2022
Not draining. Found a couple nut shells in the drain pump after taking it apart. Cleaned shells out. Runs great and drains great now.
We serviced a
KENMORE DRYER- GAS
Model 11073032101
Near Maple Grove, MN 55369
Phillip
Job Details: 04/25/2022
The dryer takes long time to dry. I tested the air flow and the mph is only 15 mph. I did replace the valve coils because they tested weak. I advised the customer to have the dryer duct cleaned ASAP. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE DISHWASHER
Model GDF565SSN3SS
Near Monticello, MN 55362
Matt
Job Details: 04/25/2022
"Customer complaint is, DEAD / NO POWER. Needs a new UI
We serviced a
DANBY DISHWASHER
Model DDW1804EBSS
Near Saint Paul, MN 55116
Delton
Job Details: 04/25/2022
"Replaced both UI board and control board, tested and dishwasher now can change options and starts. Dishwasher is working good as Im here.
We serviced a
GE DISHWASHER
Model GSM2260V70SS
Near Minneapolis, MN 55417
Delton
Job Details: 04/25/2022
"Replaced motor, tested and dishwasher now fills, washes and drains, no leaks. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 04/22/2022
Customers complaint is fridge is freezing Sensor on the evap cover was reading way off giving off temps which go inline with customers complaint ; schdld next appmnt for 4/26 TUE !
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Eden Prairie, MN 55347
Adam
Job Details: 04/22/2022
Ice maker is frozen up. Had a ice damn building up in the unit. Let customer know that this is extremely common on Samsung fridges. Quoted customer for repair and she rather wait at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Otsego, MN 55330
Matt
Job Details: 04/22/2022
"Customer complaint is, WATER PULSATES WHEN TRYING TO DISP. Inspected and found low water pressure coming from dispenser. Customer replaced filter but not with a OEM filter. Customer has new OEM filters ordered and needs to leave, so Im ordering a valve and rescheduled the customer for next week. ; ordrd 1 WPW10312696 (Valve)"
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Sauk Rapids, MN 56379
Seth
Job Details: 04/22/2022
White residue and grainy dishes. Unit was heavily contaminated with minerals. I did some surface cleaning and left instructions on how to finish up the cleaning and use citric acid based cleaners to clear the contamination on her dishwasher. Unit is a little rough and will require a little bit of TLC to get it up and going. Theyre on the fence whether they will do any repair or they will replace it. Customer will reach out if they have questions or need any further assistance.
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Hopkins, MN 55343
Adam
Job Details: 04/22/2022
Unit wouldnt spin but could hear the motor run. Found that there was a bad idler pulley that broke the belt. Replaced parts and now unit is back and running
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV209AEW/XAA
Near Rogers, MN 55374
Matt
Job Details: 04/22/2022
"Customer complaint is, TEMP IS OFF, NORMAL DRY GETS TOO HOT. Inspected and tested. Tested dryer for 30 minutes and it was cycling perfectly between 200F and 130F. Dryer is operating normal."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG510S0AS
Near Saint Paul, MN 55130
Nate
Job Details: 04/22/2022
"Smells gas when they bake. Checked the ignitor, sparks great. Adjusted the choke, it didnt smell like gas anymore when putting on bake."
We serviced a
DACOR RANGE- DUAL FUEL
Model DR30D/NG
Near Minneapolis, MN 55419
Nate
Job Details: 04/22/2022
Replaced relay board. Still doesnt work. No charge for repair. Customer is going to try it for awhile and possibly get a new range at some point.
We serviced a
GE RANGE- ELECTRIC
Model JB645RK6SS
Near Minneapolis, MN 55404
Nate
Job Details: 04/22/2022
" Replaced broken cook top. Customer notified me that front right burner is broken too.
We serviced a
GE WASHER FRONT LOA
Model GTW500ASN1WS
Near Minneapolis, MN 55427
Nate
Job Details: 04/22/2022
Replaced stretched belt. Runs great now and doesnt shake.
We serviced a
GE REFRIGERATOR
Model CWE23SP3MED1
Near Minneapolis, MN 55424
Adam
Job Details: 04/22/2022
Unit was making fresh food drawer fan was still making noise installed assembly. Dont have the noise at this time. If happens again There is nothing else we can do for this unit.
We serviced a
FRIGIDAIRE RANGE- GAS
Model n/a
Near Minneapolis, MN 55408
Adam
Job Details: 04/22/2022
"Unit wasnt heating. Found I was getting power to the igniter but it wouldnt light. Tested the igniter and it tested bad. Replaced igniter after quoting the landlord and now everything is working as it should. Wasnt anything caused by the tenant just a common warned out part. ; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Plymouth, MN 55446
Adam
Job Details: 04/22/2022
Freezer fan wasnt operating. Found in SmartHQ was getting power to fan but wasnt operating needs a new fan motor. Quoted customer for replacement then rescheduled for Tuesday the 26th. ; ordrd 1 WR60X25858 (FZ evap fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS01
Near Farmington, MN 55024
Delton
Job Details: 04/22/2022
Customer had it pulled into another outlet and it didnt trip the GFI. But since there is a service bulletin for this exact problem i replaced part anyways. Tested and refrigerator turns on and is cooling and working good.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFFS
Near Minneapolis, MN 55446
Nate
Job Details: 04/22/2022
Water drips out of dispenser. Replaced dual water valve and installed dribble kit. Works great now.
We serviced a
GE MICROWAVE
Model DVM1950SR2SS
Near Elk River, MN 55330
Phillip
Job Details: 04/22/2022
I pulled the microwave down and replaced the magnetron and diode. Its working good now. The magnetron that was ordered was the wrong part but I had one that I was able to use. ; used 1 2M248H (MAGNETRON) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9300PW4
Near Rogers, MN 55374
Matt
Job Details: 04/22/2022
"Customer complaint is, WON'T ALWAYS DRAIN. Inspected and tested. Found the drain pump had failed. Installed new drain pump and tested. Washer is working great. Washer is now fixed. ; used 1 WPW10730972 (DUET DRAIN PUMP) from stock"
We serviced a
KENMORE TRASH COMPACTOR
Model 665605790
Near Minneapolis, MN 55448
Matt
Job Details: 04/22/2022
"Customer complaint is, SOUNDS LIKE A SWITCH WENT OUT BECAUSE IT WON'T RAISE OR LOWER. Inspected and tested. Found the directional switch on the inside top was broken and falling off and the start switch has failed. Installed new directional switch, start switch and tested. Now it works on super pac but not normal unless you hold the start switch the whole time. I put the old switch back on and it works perfectly until it gets to the top and then you have to shut it off manually. Looks like the new switch isnt exactly the same as the old one. Customer preferred leaving the old one on and manually shutting it off. ; pckd up 1 WP777811 (Directional switch)"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PDS12
Near Andover, MN 55304
Matt
Job Details: 04/22/2022
"Customer complaint is, ELECTRONICS WENT OUT. Inspected and tested. Everything was working perfectly for me when I tested it. With what the customer explained that its doing, Im confident its the board. to remove board and send in to be remanufactured. Customer approved repairs. Installed remanufactured board and tested. Oven is working great. Oven is now fixed."
We serviced a
LG REFRIGERATOR
Model LMXS28626D/00
Near Elk River, MN 55330
Matt
Job Details: 04/22/2022
"Customer complaint is, MAKING A BUNCH OF NOISE. Customer said they could usually get it to go away by moving the refrigerator, but it would always come back. Inspected and tested. Refrigerator sounded normal when I got here. I removed the back compressor compartment cover and couldnt get it to make any abnormal noise. When I put the cover back on, the cover started making a vibration noise. I stuck some foam in there and now it sounds great. I think its just vibration noises. Refrigerator is now fixed."
We serviced a
LG REFRIGERATOR
Model LSXS26366S/02
Near Andover, MN 55304
Phillip
Job Details: 04/22/2022
I replaced the ice maker. Advised the customer to dump the first match of ice.
We serviced a
LG WASHER FRONT LOA
Model WM3470HVA
Near Plymouth, MN 55442
Phillip
Job Details: 04/22/2022
I ran the washer with towels in a normal cycle with the top off. It still did not leak. I found no signs of water. I ran it on a diagnostics so I could cycle each valve. I tested each valve 3 times and ran all the pumps. It still never leaked. The cut said one time they had water leaking from the front top near the dispenser. I could not recreate the leak. I advised them to clean with a tablet. If it does not leak then put soap right into the washer and not use the dispenser drawer.
We serviced a
GE WALL OVEN- ELECT
Model CTC912P2N1S1
Near Plymouth, MN 55446
Phillip
Job Details: 04/22/2022
There is a vibration noise when the microwave cooling fan is on. I tried to get to stop by putting shims under the fan and tighten screws but no matter what it still vibrates. It will need the cooling fan WB26X10182. Please allow 2 hours. Will need the oven cart to pull it out. I took a heat test and the microwave is heating fine. I explained that this is a 1000 watt microwave and there only one could have been a 1100-1200 watt microwave plus the size of the microwave can effect how it cooks. ; states that autho needed
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Maple Grove, MN 55311
Phillip
Job Details: 04/22/2022
The customer said that on almost every wash the washer will shake and make a thumping noise. I had the customer out in a good size load. I ran it on a normal wash until the clothes were very wet and heavy. Before the cycle started I pushed the washer back into its spot. I then ran it on a high speed spin cycle. The washer preformed as it should and there was no excessive vibration or knocking. I talked to the customer about possible reason why it happen. I instructed them on loading with alone items and keeping the weights similar. I advised them that if it continues to run 5 towels to do a load test.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45N5300AW/US
Near Maple Grove, MN 55369
Phillip
Job Details: 04/22/2022
I verified the gasket boot was ripped. I replaced the gasket boot and tested. No leaks.