We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, MN 55422
Nate
Job Details: 04/29/2022
replaced the inverter board with a new board and jumper kit. Does not trip the breaker anymore.
We serviced a
LG WASHER FRONT LOA
Model WM3900HWA
Near Ramsey, MN 55303
Matt
Job Details: 04/29/2022
"Customer complaint is, LOUD ROARING NOISE WHEN SPINNING, WONT SPIN NORMAL. Inspected and tested. Washer sounds great in a high spin empty. I had customer put a load in and watched it go through a complete speed wash cycle and everything was working and sounded great. Washer is operating normal."
We serviced a
BOSCH DISHWASHER
Model NOTAVAILABLE
Near Minneapolis, MN 55419
Delton
Job Details: 04/29/2022
Installed new dishwasher. Dishwasher is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOC75EC0HS01
Near Eden Prairie, MN 55347
Adam
Job Details: 04/29/2022
Installed new mag from previous diagnosis and was still getting an arc on the wave guide. Wave guide is to far compromised and would need to be replaced if possible
We serviced a
LG WASHER FRONT LOA
Model WD100CW
Near Ramsey, MN 55303
Matt
Job Details: 04/29/2022
"Customer complaint is, WILL NOT TURN ON- NO POWER. Inspected and tested. Found the outlet behind the washer only has one plug so they were using a 3 prong adapter and the washer wasnt getting a good connection. Removed adapter and tested washer. Its working great now. Washer is now fixed. Customer is going to replace the outlet."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chanhassen, MN 55317
Adam
Job Details: 04/29/2022
Unit wasnt draining found that the drain pump was trying to run. Unhooked hose to make sure wasnt clogged. Then disassembled drain pump and found glass stuck in there. Was able to clear it and reassembled drain pump is draining but its loud. Customer wanted the drain pump replaced. Replaced pump and now its draining correctly and quietly
We serviced a
GE REFRIGERATOR
Model ZIESS480DRHSS
Near Medina, MN 55340
Adam
Job Details: 04/29/2022
Unit wasnt cooling either the fridge or freezer. All fans were running correctly. Checked the compressor and it wasnt running at all. Tested to see if the inverter was getting correct power which it was. Replaced inverter from truck stock. Once assembled plugged back and compressor kicked on right away. Let customer know its going to take 24hrs before back to normal temps.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0HZ1
Near Blaine, MN 55449
Matt
Job Details: 04/29/2022
"Customer complaint is, WOULDN'T BROIL OR PREHEAT OVEN. Inspected and tested. Found the cord was melted at the block. Installed new cord and tested. Oven is heating great. Oven is now fixed. ; used 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HGDIBB
Near Minneapolis, MN 55445
Phillip
Job Details: 04/29/2022
I replaced the condenser fan motor and the fresh food evaporator. Both fans are working good. Advised the customer to give 24 hours to get back to normal. I also raised the front and put some grease on the freezer gasket so it makes a better seal.
We serviced a
GE RANGE- ELECTRIC
Model JB256RM2SS
Near Minneapolis, MN 55443
Phillip
Job Details: 04/29/2022
The customer is concerned with how the burners operate and that they shut down. I explained to the customer that per GE service bulletin this is normal operation. I showed the customer all the tips from GE. The top is not loose its designed to hinge up for cleaning. The pins allow the top to move freely but then lay flat again. The customer requested I send out some new burners. Please ship the customer 2 of each burners. 8 inch burner WB30X31057 (2)6 inch burner WB30X31058 (2); states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Eden Prairie, MN 55347
Delton
Job Details: 04/29/2022
"Found that the this has the standard ice maker failure of ice box completely iced over to where i cannot pull bin out.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW2
Near Coon Rapids, MN 55433
Matt
Job Details: 04/29/2022
"Customer complaint is, WON'T TURN ON BUT HAS POWER. WATER SPRAYS FOR A SECOND AND THEN JUST A CLICK. Inspected and tested. Found the lid latch has failed. Also the cold water valve is only allowing water to trickle in. Customer just wanted me to replace the lid latch.d. Washer is now working, but shakes a lot in a spin. Probably needs a new transmission soon. Customer is going to use washer as is and replace when it completely dies. ; used 1 W11307244 (DOOR LATCH) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSR3SS
Near Champlin, MN 55316
Matt
Job Details: 04/29/2022
"Customer complaint is, center wash arm conduit has broken holder clip. Installed middle conduit assembly and tested. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Plymouth, MN 55446
Phillip
Job Details: 04/29/2022
There is frost build up in the ice maker compartment. The fridge will need the ice maker kit and silicone.
We serviced a
GE RANGE- ELECTRIC
Model CTC912P2N1S1
Near Plymouth, MN 55446
Phillip
Job Details: 04/29/2022
I replaced the microwave cooling fan. The new fan was rubbing some. It took me a long time to fix it and get it not to run. If for some reason they call back and its related to the fan.
We serviced a
GE RANGE- GAS
Model JGB660EP1ES
Near Medina, MN 55340
Phillip
Job Details: 04/29/2022
I replaced the door glass. The customer thought the new one wasnt perfect either. I thought it looked fine and the trim was not coming off like the other.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Saint Michael, MN 55376
Phillip
Job Details: 04/29/2022
The control board is causing the dishwasher to shut down. The left door spring is broken. Ordering parts. ; ordrd 1 154579101 (Door spring) and 1 5304514670 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS
Near Bloomington, MN 55431
Delton
Job Details: 04/29/2022
Found that there is a sealed system leak. Refrigerator and compressor is running but no frost pattern. I contacted owner and informed them of issue and major repair.
We serviced a
GE DISHWASHER
Model GDF450PSRSS
Near Corcoran, MN 55340
Adam
Job Details: 04/29/2022
Unit melted the spray arm and had melted the wires but from being loose. Added photos like I was told.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFSS
Near Corcoran, MN 55340
Adam
Job Details: 04/29/2022
Installed ice door kit from last diagnosis
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Apple Valley, MN 55124
Delton
Job Details: 04/29/2022
"Customer says about half of loads are getting UE error still. I re checked stator and found that one os the bolts were loose so when washer would shake and vibrate it would wiggle slightly and Im sure that was enough to causing it to give UE error. I tightened all bolts and rotor. Tested with load of towels and it completed spin cycle and no errors. Washer is working good. (Very confident that this was the issue)If problem continues, people were saying that there could be a crack in the magnets on the rotor that could cause UE error but i did not see any cracks or damage when looking at rotor."
We serviced a
GE RANGE- GAS
Model JGBS86SP2SS
Near Albertville, MN 55301
Matt
Job Details: 04/29/2022
"Customer complaint is, DOUBLE OVEN TOP DOOR WONT SHUT HAS A GAP? Installed new hinge and receiver supplied by GE and door still doesnt shut right on the top left corner. I called tech line and he said we should replace the inner door assembly. Installed new inner door assembly and door still doesnt close right. I called GE and he said Ive done all the suggested repairs and deemed it not repairable. I talked with Gary and he gave me a case number 07814785. ; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Saint Michael, MN 55376
Phillip
Job Details: 04/29/2022
The complaint is the dishwasher leaks from the bottom of the door and does not drain properly. I found water sitting in the bottom and when it goes to drain the water does not drain out properly. I found the bottom right side of the tub gasket is ripped and that is allowing water to leak out the bottom. The door cables are broken so when the door opens its very heavy and the door does drop below 90 degrees. The drain hose would need to be replaced plus the door cables and tub gasket.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF220ANW/XAA01
Near Big Lake, MN 55309
Seth
Job Details: 04/29/2022
I replaced-laced the failed pump and made a wire harness for the LG pump. I tested and the washer now drains perfectly.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN1WW
Near Robbinsdale, MN 55422
Nate
Job Details: 04/29/2022
Installed new inverter kit. Ran through a full cycle. Ran great and didnt trip the breaker.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.749923
Near Minneapolis, MN 55418
Nate
Job Details: 04/29/2022
Dryer making burning smell. Found that they just did flooring and there are VOCs. I took apart dryer. Vacuumed it out. No signs of anything thats been burning. Airflow outside is 17 mph. Recommended that they have their vent cleaned. Dryer itself runs great.
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Minneapolis, MN 55418
Nate
Job Details: 04/29/2022
"Not heating now. Found a loose connection on the main board, and voltage wasnt going to the ignitor. Replaced connector, heats great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET216KX6W00
Near Roseville, MN 55113
Nate
Job Details: 04/29/2022
Not cooling. Compressor is running but zero frost on evaporator. All fans running. Sealed system issue. Please submit to AHS for authorization.; O-emld tckt
We serviced a
LG STACKED WASHER
Model WM1388HW
Near Minneapolis, MN 55405
Nate
Job Details: 04/29/2022
"Spring came off door boot. Cleaned boot, reattached, nice and set now."
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW1
Near Golden Valley, MN 55416
Nate
Job Details: 04/29/2022
"Replaced bad drain pump, and leveled out unit. Runs great now. Drain pump sounds way better, and vibrating is much less."
We serviced a
GE DRYER- ELECTRIC
Model GFD65ESPN0SN
Near St. Cloud, MN 56304
Seth
Job Details: 04/29/2022
"Cracked drum, and beat-up rollers parts are on order.; ordrd 2 WE03X10016 (Rollers)s and 1 WE21X29724 (Drum)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIWO
Near Saint Joseph, MN 56374
Seth
Job Details: 04/29/2022
"Complaint loud during spin, stops mid cycle, water errors. Upon arrival and inspection I found the door boot was puckered and pulling in strangely. I inspected the unit and found that one of the three welds has broken on the spider. This unit would need rear tub spin drum with spider, and door boot. Please call into autho; saved tckt"
We serviced a
FISHER PAYKEL COOKTOP- GAS
Model GC913
Near Saint Joseph, MN 56374
Seth
Job Details: 04/29/2022
"I replaced the igniter and the burner assembly as it had broken off screws in it. I had to modify both the igniter and the burner head assembly as both were non-typical to what was there previously. I was able to get the unit to light and work perfectly but with the redesigned ignitor. I was unable to use the existing beauty ring. they supplied a small collar and had a picture of it going around the igniter, but there was no specific instructions saying the beauty ring would have to be discarded. I spoke to the customers wife and son and they were happy with the solution. The cooktop is now fixed."
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, MN 55302
Seth
Job Details: 04/29/2022
The motor is bound up. I took the unit apart freed up the motor and it ran for a few seconds and then sparked and blew the breaker. Please order me a motor assembly WD19X26678. ; ordrng 1 WD19X26678 (Motor assy)
We serviced a
GE REFRIGERATOR
Model GTS19KGNBRWW
Near Plymouth, MN 55441
Nate
Job Details: 04/29/2022
Sometimes not making ice. Replaced Icemaker and water valve. Told customer to give it 24 hours.
We serviced a
KENMORE REFRIGERATOR
Model 79571013010
Near Eagan, MN 55123
Delton
Job Details: 04/28/2022
Found that ice fill tube is frozen over and when ice maker cycles it sprays out the back of the fridge leaking water onto wall and floor.Part shows NLA part# AJU72932605; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF6B
Near Saint Paul, MN 55107
Delton
Job Details: 04/28/2022
Customer said that it starting draining when dishwasher wasnt even used. Found that leak pan had water in it. I found that there is no high loop on dishwasher drain. I added high loop and cleaned out water in drip pan. Tested and there was a lot of suds and i didnt add any. Also customer said door seal pops off a lot. Found that it is on backwards. Due to all these issue any of them could of caused the leak. I fixed high loop and informed customer to use less soap (recommend finish tabs) also customer approved estimate to replace door seal. ORdering door seal and rescheduling.; ordrd 1 117158011 (Door seal)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Golden Valley, MN 55416
Nate
Job Details: 04/28/2022
Replaced bad thermal fuse per the service bulletin. Ran on high heat. No HE error. ; used 1 WP35001191 (THERMISTOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2E
Near Minneapolis, MN 55407
Delton
Job Details: 04/28/2022
Found that it was leaking from float valve underneath dishwasher. Appears that the float was off set a bit and when I aligned it leaking seemed to stop. But customer stated that it doesnt leak every time. If it still leaks parts W10873429 and WP8531743 and WPW10195038 would need to be ordered (door seal seemed ok and did not see it leaking from that)Quoted $154.02
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details: 04/28/2022
Found that the ice maker fill tube is frozen over so when it fills it leaks on back. Ordering water valve and rescheduling.; ordrd 1 242252702 (Water valve)
We serviced a
SAMSUNG RANGE- GAS
Model NX58J5600SG/AA
Near Richfield, MN 55423
Nate
Job Details: 04/28/2022
"Replaced broken knob and valve, works great now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7000DW0
Near Rogers, MN 55374
Matt
Job Details: 04/28/2022
"Customer complaint is, LOUD DURING SPIN. CUST PUT IN NEW GEARBOX. NOW WON'T START. F2 E1 ERROR. Inspected and tested. Found the slider for the clutch didnt get transferred over to the new gear case. Disassembled and transferred slider to new gear case. Tested washer and its working great. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Eden Prairie, MN 55344
Delton
Job Details: 04/28/2022
"Replaced evaporator cover, Tested and no more error. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT665SSNSS
Near Minneapolis, MN 55420
Delton
Job Details: 04/28/2022
"Found that the bottom rack rollers were getting hit from spray arm rotating. I aligned bottom rack rollers, tested and no more tacking sound as the spray arm rotates. Also leveled dishwasher. DIshwasher is working good."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Minneapolis, MN 55419
Nate
Job Details: 04/28/2022
"Replaced mag, replaced vent on top, didnt charge for that since I broke it when uninstalling last time. All hooked up now and runs great. Heats great.; pckd up 1 2m226 (Magnetron)"
We serviced a
GE DISHWASHER
Model PDT715SMN3ES
Near Annandale, MN 55302
Seth
Job Details: 04/28/2022
I replaced the spray arm and rested the dishwasher it was quiet and did not make any more noises.
We serviced a
GE WASHER FRONT LOA
Model GFW450SPM1DG
Near Monticello, MN 55362
Seth
Job Details: 04/28/2022
Error code not completing the cycle. Failed dispenser motor was replaced. I tested with a quick wash cycle. The washer is now fixed. Note the rear main bearing is failing but unit still cycles and completed an empty load.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Minneapolis, MN 55446
Phillip
Job Details: 04/28/2022
I verified the dispenser issue. I replaced the dispenser and the customer verified its operation.
We serviced a
GE WASHER FRONT LOA
Model GFW650SSN2WW
Near Maple Grove, MN 55369
Adam
Job Details: 04/28/2022
Customers complaint is unit making noise at lower speeds. Hooked up SmartHQ and went through the spin test which test the spin at a few different speeds and also the agitate mode. No noise is present but got a light vibration which is normal especially being on 3rd floor. I explained how the unit worked and good ways to keep it maintained to last longer.
We serviced a
GE STACKED WASHER
Model GUD27ESSJ0WW
Near Minneapolis, MN 55446
Phillip
Job Details: 04/28/2022
When it fills water was spraying out from the fill Shut. I found some of the holes were plugged with calcium. I cleaned it off easy. It does not leak now.
We serviced a
HOTPOINT RANGE- GAS
Model MISSING
Near Minneapolis, MN 55429
Nate
Job Details: 04/28/2022
"Two burners not igniting. There was cleaner that was under and on the burners. Cleaned off the cleaner, ignites great now for all burners. Took 3 minutes, no charge additional labor charged. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR7233BQ0
Near Bloomington, MN 55425
Delton
Job Details: 04/28/2022
Found that washer drain had completely full lint trap so washer couldnt drain quick enough. Showed customer and removed lint trap and showed that that it drains now. Upon further testing found that timer contacts are bad as it wouldnt go into spin mode. I can wiggle timer knob and will start/stop. timer part #3358741 saved tckt
We serviced a
GE STACKED WASHER
Model GUD24ESSM1WW
Near Maple Grove, MN 55369
Matt
Job Details: 04/28/2022
"Customer complaint is, NOISY, GRINDING NOISE. Inspected and tested. Ran washer through a drain and spin and it sounded great. Put a load of towels in there and started it on a a speed wash and everything sounds normal. Washer is operating normal and sounds good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDU
Near Osseo, MN 55311
Phillip
Job Details: 04/28/2022
I found a few related error codes. I ran the auto test and everything passed. Two codes I found were related faults with the main board and sensor. I advised the customer it would be better to replace both parts. I replaced the main ccu and the pressure sensor. I ran a test and the washer passed. F1-e3; used 1 WPW10448876 (PRESSURE SENSOR) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200PT0
Near Osseo, MN 55311
Phillip
Job Details: 04/28/2022
"I found the lid switch is bad. The washer will advance into wash but the motor did not kick in. If I jump the switch then it works fine. The timer makes some louder than normal ticking noise but still seems to work. Not sure if we should replace or not? The agitator dogs are worn down. The agitator bolt is so rusting and falling apart I cannot get the bolt out without breaking loose the agitator. I would need for sure the agitator, lid switch and most likely the bolt and gear case. I just wasnt sure what WHP would cover. I advised the customer the gear case is not cover Im just not sure on the labor. Please verify and call the customer back. 3360629 gear case 285565 agitator WP358237 agitator boltWP8318084 lid switch ; states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model MGD8200FC0
Near Corcoran, MN 55340
Phillip
Job Details: 04/28/2022
I replaced the main control board. The dryer is heating up good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH3263PF3
Near Saint Michael, MN 55376
Phillip
Job Details: 04/28/2022
"I found today the freezer temp was around 12 degrees and the fresh food was above 40. After checking the compressor I found the compressor was drawing 9 amps and short cycling. I determined the relay was bad. I replaced the start relay and now the compressor is on and draws 1.5 amps. I advised the customer to change the filter, clean up the ice and water and the fridge should start working again. I set the temps to 0 and 38.; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU940QWDQ3
Near Minneapolis, MN 55422
Nate
Job Details: 04/28/2022
"Leaking water. Found the vent full of mineral build up. Cleaned out the filter, ran it for 20 minutes, no leaks."
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Plymouth, MN 55441
Nate
Job Details: 04/28/2022
"Replaced bad gearcase, wash-plate, belt and agitator. Runs great now, no leaks."
We serviced a
GE RANGE- ELECTRIC
Model CKD70DP2N2S1
Near Minneapolis, MN 55410
Adam
Job Details: 04/28/2022
Gasket on both upper and lower had a small tear. Replaced both seals now looks good. And customer is happy
We serviced a
SAMSUNG WASHER FRONT LOA
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 04/28/2022
Customer stated loud during spinning. Also black plastic in tub. Found that the bearing has failed and was rubbing on front of unit so the plastic was getting scraped off
We serviced a
GE REFRIGERATOR
Model PSCS3VGXAFSS
Near Victoria, MN 55386
Adam
Job Details: 04/28/2022
Unit has two main issues. The fan in the freezer is randomly really loud would need fan blade and motor listed below. Also ice wont dispense and freeze up water line. The door recess isnt shutting tightly. Found the motor wont retract will need parts listed below. Also the ice maker control is busted from usage and would need to be replace keeps falling down. All parts listed below. Didnt install any parts until approval. WR62X10055 ice maker dispenser assembly wont retract so keeps ice flap door openWR17X11653 door recess is not sealing tightWR55X10772 dispenser control busted where it snaps WR17X12110 overlay WR60X30922 fan blade is damaged WR60X10307 fan motor making loud noise randomly WR17X12491 cover plate tab is busted; states that autho needed
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Plymouth, MN 55447
Adam
Job Details: 04/28/2022
Unit was making a squeaky noise and the vent was falling down. Disassembled unit and found the idler was bad and also noticed the venting inside unit was unhooked so lint blew every where. Cleaned out the lint and hooked venting back up correctly.
We serviced a
KENMORE WASHER FRONT LOA
Model 79640272900
Near Clear Lake, MN 55319
Seth
Job Details: 04/28/2022
"Not draining, failed pump was found filter was cleaned by the customer. The rear main is loose as well as the pump has failed"
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near St. Cloud, MN 56303
Seth
Job Details: 04/28/2022
Customer states when unit was unboxed they found the upper left-hand corner and the tub assembly damaged. Upon arrival and inspection I arrived at a new construction home site. The dishwasher was not installed with located in the kitchen. I looked at unit over thoroughly and found beside the obvious door damage there is also a few questionable molding seams on the tub. It looks as though the unit sustained a blow on the left upper front corner of the box and this has caused no cracks but it seems to look compromised. There was obvious friction damage to the tub as well and many places where plastic is bent and are heavily scored. Its my professional opinion this should be replaced. I feel the tub has been compromised.
We serviced a
GE DISHWASHER
Model DDT700SGN4BB
Near St. Cloud, MN 56303
Seth
Job Details: 04/28/2022
The customer complains that the dishwasher makes a rhythmic noise while the circulation pump runs. Upon arrival and inspection I found the lower spray arm was making contact with the heater bracket. I adjusted the brackets and heater and checked the unit. The unit is not sitting level it is 1/2 to 3/4inch tipped back because of the floor and cabinet situation unit is unable to be leveled. The lower spray arm does make a noise when you pull on it. It needs to be replaced. I hooked up my smart HQ and found no known errors and no issues. One thing of note was the insulation was not properly installed and the unit because of the countertop and flooring is not able to be installed correctly. This may be the cause of the spray arm failure. The toe kick is also missing the insulation from behind it customer states it was not there originally and there is no evidence of glue on the toe kick showing it was ever installed. . Customer will replace the toe kick and the lower spray arm. ; ordrng 1 WD27X26119 (Toe kick) and 1 WD22X27724 (Lower spray arm)
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Blaine, MN 55449
Matt
Job Details: 04/28/2022
"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. The control panel that I have is damaged. New part on order. ; ordrd 1 W10915815 (Control panel)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45H7200AW/A202
Near Ramsey, MN 55303
Matt
Job Details: 04/28/2022
"Customer complaint is, GETTING OFF BALANCE AND UE ERROR A LOT. Inspected and found this washer is part of the recall and its not draining either. This thing has been banging around so much that the top ring is all busted up. I found a service bulletin for the UE error and it says to replace all 4 suspension rods. Replacing all 4 suspension rods, the top ring and drain pump."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KFID500ESS01
Near Elk River, MN 55330
Matt
Job Details: 04/28/2022
"Customer complaint is, FC4- INDUCTION COMMUNICATION FAILURE. Inspected and tested. Found a FCE4 on the display and a F47 on the induction display. I started disassembling the top and found some of the screws were bent and stripped. ."
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Otsego, MN 55330
Matt
Job Details: 04/28/2022
"Customer complaint is, NOT DRAINING PROPERLY. WILL TURN OFF IN MIDDLE OF A WASHING CYCLE. Inspected and tested. Found a piece of glass in the sump. Removed glass and tested. Dishwasher is still not draining. Removed drain pump and found more glass in the drain pump. Removed and tested. Still not draining. Needs a new drain pump.Part on order. ; ordrd 1 WD19X25461 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near St. Cloud, MN 56301
Seth
Job Details: 04/27/2022
I replaced the LH drawer wiring harness and tested the fridge. The fridge is now working as designed. The customer will watch it and report back to us if it re-offends.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Otsego, MN 55330
Matt
Job Details: 04/27/2022
"Customer complaint is, WATER PULSATES WHEN TRYING TO DISP. Inspected and found low water pressure coming from dispenser. Disconnected water line behind refrigerator and found really good water pressure, but the water is really rusty and the supply line and reservoir are brown. Installed new valve and still have low water pressure. Needs a new water reservoir/filter head assembly. Part on order. ; ordrd 1 W11346622 (Water reservoir/filter head)"
We serviced a
KENMORE RANGE- GAS
Model NOT AVAILABLE
Near Minneapolis, MN 55405
Adam
Job Details: 04/27/2022
"Unit wouldnt bake. Turned on broil and that worked. When I turned on bake the igniter wouldnt glow. Disassembled unit and found the igniter was bad. Replaced igniter now unit would go into bake. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock, tckt not sent, faulty send-to target , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Andover, MN 55304
Matt
Job Details: 04/27/2022
"Customer complaint is, LE ERROR CODE AFTER THE CYCLE RUNS FOR A LITTLE BIT. Inspected and tested. Found the hall sensor has failed. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5790SQ0
Near Lakeville, MN 55044
Delton
Job Details: 04/27/2022
Found that high limit cut off was open. Customer had replaced thermal cutoff few weeks ago. Customer approved estimate. I replaced high little cut off kit. Tested with vent disconnected and it cycles to 200 degrees with vent attached it went to 45 degrees. I suggested that dryer vent be cleaned for efficient drying (dryer vent runs from front of house to back of house); used 1 279816 (HI LIMIT/FUSE KIT) from stock
We serviced a
JENN-AIR RANGE- GAS
Model JDS9860AAP
Near Hopkins, MN 55343
Adam
Job Details: 04/27/2022
Unit was getting a temp error code. Tested the oven sensor right away and tested perfect. Next turned on bake and notice the door wasnt shutting tight. Found the lock on lid
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FEQ332ES0
Near Sartell, MN 56377
Seth
Job Details: 04/27/2022
Failed heater. Parts are on order.; ordrd 1 131553900 (Heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Big Lake, MN 55309
Seth
Job Details: 04/27/2022
"Leaking from ice room, water jug doesnt fill, no ice, and ice drawer is broken. Ice room temps were in the 40s. The flapper seal was good it was holding water. There was a buildup of ice in the back of the ice room, this unit has had the update. Fridge and freezer temps were good while I was onsite. .; saved tckt"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Coon Rapids, MN 55433
Matt
Job Details: 04/27/2022
"Customer complaint is, CUST ADVISED THAT DAUGHTER PUT IN A BOOK AND THE FILTER/DRAIN IS CLOGGED. I disassembled washer and found the drain pump filter was plugged solid. Cleaned out filter and reassembled washer. Tested washer and its draining great. Washer is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW1
Near Champlin, MN 55316
Matt
Job Details: 04/27/2022
"Customer is not answering phone calls, text messages or the door. I called and left 2 messages and texted 2 times and never got a response. I waited about 30 minutes and then left. ; saved tckt , states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model GTD72EBSN0WS
Near Minneapolis, MN 55430
Matt
Job Details: 04/27/2022
"Customer complaint is, HIT START AND ONLY OPTION 1 OR 2 BUT WON'T DO ANYTHING. Inspected and tested. Found the dryer was in programming mode. Reprogrammed board and tested. Dryer is now working great. Dryer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chanhassen, MN 55317
Adam
Job Details: 04/27/2022
Unit wasnt draining found that the drain pump was trying to run. Unhooked hose to make sure wasnt clogged. Then disassembled drain pump and found glass stuck in there. Was able to clear it and reassembled drain pump is draining but its loud. Customer rather replace the drain pump. ordrd 1 WPW10531320 (Drain pump)
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Rogers, MN 55374
Matt
Job Details: 04/27/2022
"Customer complaint is, FAN IS BROKEN, CONDENSATION ON FRIDGE AND SEALS WERE REPLACED, FF IS 57 DEGREES. Inspected and found the FF evaporator fan has failed. Also the FF evaporator cover foam is falling apart. Installed FF evaporator duct kit and ordering new FF evaporator cover. Installed new FF evaporator cover and tested. Refrigerator is now fixed."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Rogers, MN 55374
Matt
Job Details: 04/27/2022
"Customer complaint is, WE DO NOT HAVE POWER TO THE DISPLAY BOARD. Inspected and tested. Found the UI board has failed. Board is not in stock. Part number WD21X23462. Customer approved repairs. Can you find this board and reschedule the customer. ; saved tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2560HES
Near Chaska, MN 55318
Adam
Job Details: 04/27/2022
Unit wasnt cooling. Found that the compressor wasnt running. Hooked up the compressor to a starter and it kicked on. Replaced starter relay and unit started to cool; used 1 PRO41 () from stock
We serviced a
BOSCH DISHWASHER
Model SHE863WF5N/01
Near Eden Prairie, MN 55347
Adam
Job Details: 04/27/2022
Customer stated during the auto cycle would come up with the error code 25 drain blocked. Let the unit fill then put in a drain. Drain pump sounded great and pumped water really well. Did clean some debris in drain hose. Also ran unit through the service test and it ran through all the tests with out failures. Recommend customer to switch soaps from the platinum packets to the finish brand because seen a lot of problems with this soap and over sudsing.
We serviced a
GE REFRIGERATOR
Model ZIDI240HCII
Near Plymouth, MN 55447
Adam
Job Details: 04/27/2022
The spring on the lower drawer broke. They sent the wrong side assembly. Was able to remove the spring off the new drawer and use it to replace the broken one. Now everything is working properly.
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Monticello, MN 55362
Seth
Job Details: 04/27/2022
I replaced the timer and ignitor and tested the dryer I watched 8 cycles. It heat and cycled as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model NOT AVAILABLE
Near Buffalo, MN 55313
Seth
Job Details: 04/27/2022
"Not cooling, compressor wont start. It was super hot and would not start with hard start. Failed system. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7648PT0
Near Farmington, MN 55024
Delton
Job Details: 04/27/2022
"Customer says taking 2-3 cycles to dry clothes and making loud squeaking. I found that dryer vent is clogged. Tested heat with vent disconnected and attached and was about 40 degree different. Informed customer that dryer vent would need to be cleaned. I replaced rollers, idler, belt with repair kit, tested and dryer itself is heating, quiet and working good.; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT1501CW
Near Rosemount, MN 55068
Delton
Job Details: 04/27/2022
Customer says washer stinks. I ran test and mechanically the washer is working good. I informed customer to use washer magic and bleach and run the tub clean cycle several times to rune out inside of tub to rid the smell.Informed customer that AHS does not cover for smell.
We serviced a
BOSCH DISHWASHER
Model SHE87SWD5N/11
Near Eagan, MN 55123
Delton
Job Details: 04/27/2022
Found that the clip for the drain hole was disconnected and not locked in. I locked in clip and dishwasher drains and is working good. I showed customer.Dishwasher is working good. No parts needed. No extra charge.
We serviced a
KENMORE WASHER TOP LOAD
Model 11028922791
Near Minneapolis, MN 55407
Delton
Job Details: 04/27/2022
"Found that leaking from drain pump, also agitator dogs are worn and not fully agitating. Customer approved estimate. Replaced drain pump and dogs, tested and washer agitates and drains. No leaks. Washer is working good.; used 1 80040 (DOGS), and 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.20172
Near Minneapolis, MN 55408
Delton
Job Details: 04/27/2022
Ran full cycle and did not find any leaks. Unless it was unbalanced load during rinse it could of spilled over but as Im here I did not find any issue. Washer is working good as Im here.If problem continues customer will call back.
We serviced a
VENTAHOOD VENT HOOD
Model K250HS22
Near Eagan, MN 55122
Delton
Job Details: 04/27/2022
"Found that there was a lot of grease build up on fan blade. I cleaned some and almost all noise went away but suggested that they either clean fan completely (which would have to be soaked for grease to be removed) or replace fan blade. Either way there is not much sucktion, barely holds piece of paper. Looks like vent goes to the roof and I cannot verify output.Customer will ret clean or call vent-a-hood directly and see if they will send him a new blade. Also he will call someone to check outside vent if something might be clogged.He will call back if he wants further service."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF367LXSS0
Near Maple Grove, MN 55369
Nate
Job Details: 04/27/2022
"Outer door panel fell off. Needs bottom trim, upper vent, and side trim.; ordrd 1 W10761014 (Trim) and 1 WP8523177 (Bottom trim) and 1 WP9762391 (Upper vent)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.61553.610
Near Osseo, MN 55311
Nate
Job Details: 04/27/2022
Drum is separating causing a thump when it rotates. Customer will eventually buy a new dryer.
We serviced a
GE DISHWASHER
Model CDT805P2N3S1
Near Maple Grove, MN 55369
Phillip
Job Details: 04/27/2022
The dishwasher would not fill. I found the water was turned off to it in the basement. I turned the water on and now it all works. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP/US
Near Minneapolis, MN 55428
Phillip
Job Details: 04/27/2022
I replaced the evaporator sensor and the drain kit only. I did not need the heater. I found the sensor was on the wrong tube. There is no water line running to the fridge. I advised the customer they would need a plumber to install the water line.
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.463544
Near Maple Grove, MN 55369
Phillip
Job Details: 04/27/2022
The customer said that the oven continues to heat after it reaches the set temp. I set to 350 and the oven maintained the temp and neither element stuck on. I advised its probably a sticky relay. It would also be a good idea to replace the oven sensor.