We serviced a
ASKO++ WASHER STACKED++
Model 461615/01
Near Excelsior, MN 55331
Adam
Job Details: 09/12/2023
Customer says will give a water fault code which is a drain error. Found the drain week some times and sometimes faster. No loud noise from the pump it self. Drained water cleaned filter. No better. Unit needs a new drain pump. Quoted. Eric and he will talk it over with Alvin and let us know. ; ordrng 1 183436 (Drain pump)
We serviced a
ASKO++ DISHWASHER
Model 734131/03
Near Hopkins, MN 55343
Nate
Job Details: 09/12/2023
"Complaint is dishwasher not cleaning well. When I got here, I first checked the filter and found a 1 diameter piece of plastic in the filter along with an onion strand. Cleaned out the filter. Saw hard water deposit built up in the dishwasher. Tested the water. On a scale of 0-25, it tests at a 25. Called Amy in tech support at Asko. She said that Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner is a good product to add to each cycle. Thats the best thing you can do. First add the pod, then add the Lemi Shine Dish Detergent Booster, Hard Water Stain Remover, Multi-Use Citric Acid Cleaner on top of it. It treats the water for that cycle. It also contains instructions for cleaning the dishwasher and you do that once a month. Everything checks out great. Both arms spin, it drains and fills and circulates great. Please send Marie a receipt to her email. ; saved tckt"
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762TQ2
Near Mound, MN 55364
Adam
Job Details: 09/12/2023
Unit isnt adding water is the complaint. Verified the complaint wont add water. Removed the pressure hose off the pressure sensor and it started to fill. Tried to blow through and was clogged. Blew a little harder and now its working. Unit filled multiple times no issue. Unit agitated and spun out. Did find an issue with how the unit is sitting so when it spills some water out and its out of balance. Recommend parts listed below to fix the balance issue. Unit is operating now but definitely in need the suspension parts listed below. Explained diagnosis to Louie. They will talk it over and let us know on the suspension parts. 285744 suspension pad kit 285219 suspension pad kitWP63907 spring (3)WPW10250667 counter spring; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near St. Cloud, MN 56304
Matt
Job Details: 09/12/2023
"Customer complaint is, WONT START. Inspected and tested. Found washer doesnt fill with water. The temperature sensor switch has failed. Quoted customer $430. to install new switch. Customer approved repairs. Part on order. ; ordrd 1 WPW10248240 (Temperature sensor switch)"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Otsego, MN 55374
Phillip
Job Details: 09/12/2023
"The dryer squeaks when it runs. I took the dryer apart and found both rollers bad. The idler was dragging and the belt was brittle. I quoted for the whole repair. I replaced the rollers, the idler and belt. I vacuumed out all the lint and oiled the shafts. We ran the dryer and it sounds way better. We verified the air flow is good outside.
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Osseo, MN 55311
Phillip
Job Details: 09/12/2023
The customer said the dishwasher does not clean very well. I started the dishwasher and let it fill with water and the dishwasher is getting the correct amount of water. I put a cup right side up on the top rack and it fills with water. The water is soft. The water drains out fast. I removed the filter plate and its all clean under the filter plate. The customer is using the pods. I advised the customer to clean the dishwasher with a dishwasher cleaner.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Rosemount, MN 55068
Delton
Job Details: 09/12/2023
Found that the drain hose was barely connected so when dishwasher drains it was leaking all over floor. I secured drain hose with clamp. Tested diagnostics and completed with no leaks. All functions are working. Dishwasher is working good.
We serviced a
LG RANGE
Model LRG3095ST/00
Near Osseo, MN 55311
Phillip
Job Details: 09/12/2023
The customer said the oven is not maintaining temps and seems to not cook right. I started the oven and found the igniter was not lighting the gas after a minute. I tested the bake ignitor and it only draws 2.88 amps. I replaced the bake ignitor and now the new ignitor is drawing 3.2 amps and the oven gets to 350 very fast and it maintains temp.
We serviced a
BOSCH DISHWASHER
Model SGV68U53UC/D9
Near Minneapolis, MN 55402
Nate
Job Details: 09/12/2023
"Not running. Found the air gap had to be cleared out. Cleaned that out, and now it drains great, fills, circulates, and washes."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS2
Near Eden Prairie, MN 55347
Adam
Job Details: 09/12/2023
Customers complaint BOTTOM IS FILLING UP WITH ICE ..FLAT SHEET. Verified complaint. Can see the defrost drain is clogged. Disassembled unit steamed out ice dam. Removed all ice and water. Pulled fridge out on mat and unhooked the drain hose. Cleaned out drain hose and found some debris looks like mostly dog hair. Cleaned it all out. Installed tested drain and is draining well.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richfield, MN 55423
Delton
Job Details: 09/12/2023
Replaced heating element. Tested and no leaks. Dishwasher is working good.
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, MN 55116
Nate
Job Details: 09/12/2023
Replaced UI board. Runs great now.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Saint Michael, MN 55376
Matt
Job Details: 09/12/2023
"Customer complaint is, NOT HEATING TAKES MULTIPLE CYCLES TO DRY ON AIR DRY. Inspected and tested. Found the heating element has failed and is open. Customer approved repairs. Installed new heating element and vacuumed out inside bulkhead and inside of dryer. Tested and dryer is heating great, but is cycling up to 245F on high heat. The vent is long and comes out the second story so I cant check airflow. I showed this to the customer and advised on cleaning vent.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55428
Phillip
Job Details: 09/12/2023
I had to cut the wash plate off and then cut the hub off. The center metal part of the wash plate was stuck on the shaft. Got the metal part off after a lot of heating. We cleaned the shaft and installed the new parts. I ran a calibration and auto test. The washer shakes a little. I balanced the washer.
We serviced a
LIEBHERR++ REF BUILT IN++
Model HC2080
Near Minneapolis, MN 55410
Nate
Job Details: 09/12/2023
"Took out evaporation panel and steamed a ton of frost out. Took apart evaporator and spliced in and relocated the evaporator sensor, and secured with bracket."
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Rogers, MN 55374
Matt
Job Details: 09/12/2023
"Customer complaint is, LEAKING WATER THRU AIR GAP. Inspected and found the black rubber hose underneath the sink is kinked. Customer approved repairs. Bypassed air gap and put high loop in drain hose underneath the sink. Tested and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3015LWD
Near Minneapolis, MN 55443
Phillip
Job Details: 09/12/2023
2 of the 4 burners did not light. I cleaned the burners and orifices. Now all 4 work good. The customer will buy new knobs for range.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Saint Paul, MN 55104
Delton
Job Details: 09/12/2023
"Replaced control board, ran diagnostics and calibration. Ran quick cycle and all functions are working. Washer is working good."
We serviced a
GE DRYER
Model NONE
Near Waconia, MN 55387
Adam
Job Details: 09/12/2023
Installed both front bearing parts from last diagnosis. Also oiled and lubed up the back bearing and idler. Cleaned up unit then reassembled. Also the door isnt staying closed well so I changed the door locks so its shutting and staying shut probably.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55445
Phillip
Job Details: 09/12/2023
The dishwasher does not drain but the drain pump does try to run. I vacuumed out the water and removed the drain pump. I found a chunk of glass in the drain pump and the drain hose was clogged. I ran the dishwasher and then verified it does drain good now.
We serviced a
WHIRLPOOL DRYER
Model WGD9150WW1
Near Saint Paul, MN 55105
Delton
Job Details: 09/12/2023
"Found that idler pulley is worn, also belt is frayed. Customer approved estimate for the repair kit. Replaced all 4 rollers, idler, and belt. Also cleaned out inside dryer of lint build up. Tested and dryer is running quiet and working good.
We serviced a
GE WALL OVEN++
Model JT5500SF3SS
Near Saint Michael, MN 55376
Phillip
Job Details: 09/11/2023
"The customer said the ovens dont work and they have not used them in over a year. The breaker was off. I turned the power back on and tried both ovens. After a few minutes both ovens shut off and f96 was displayed. The fault is for the upper cooling fan not reaching speed. I put into test mode and tested each fan. Both fans do come on in test mode. I tried the ovens again and they started to heat and almost preheated but then the f96 popped up again. The oven will need the upper cooling fan and sensor board. Today I replaced the upper oven fan and sensor. I set both ovens to 350 to let them preheat. Both ovens got to 350 and the oven beeped that they were preheated.
We serviced a
KENMORE DRYER
Model MISSING
Near Minneapolis, MN 55426
Nate
Job Details: 09/11/2023
Performed a dryer vent cleaning.
We serviced a
KENMORE RANGE
Model 790.71202704
Near Minneapolis, MN 55418
Nate
Job Details: 09/11/2023
"Oven doesnt heat, and when I tried to test it, it popped the gfci. I checked the terminals for the ignitor and there was mouse pee all over it, and a half eaten fruit seed. Cleaned out the seed and all the pee from the terminal block. Replaced the bad bake ignitor. Now it heats great and doesnt trip the gfci.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2420UB0A
Near Inver Grove Heights, MN 55076
Delton
Job Details: 09/11/2023
Found that both upper and lower spray arms were clogged with debris and the arms are not spinning. Also the lower spray arm was not locked in place. Filter was very dirty. I cleaned out arms and filter. Tested and now spray arms are spinning. Also the dishwasher is uneven as counter top is higher and would need plywood to raise the feet. But screws were added in feet to hold it in place. I adjusted those and dishwasher is secure. Also customer had large items that were blocking the upper spray arm from spinning. I showed customer these things and customer will use and not block upper spray arm. Dishwasher is working good.
We serviced a
LG WASHER
Model WM3700HWA
Near Albertville, MN 55301
Matt
Job Details: 09/11/2023
"Customer complaint is, LEAKING. Customer said its leaking from the dispenser and running down the left side and pooling on the floor. I filled, agitated and drained washer 5 times and couldnt get it to leak. When customer got home she added soap and some clothes and we ran it through a speed wash cycle and it never leaked. I recommended customer try replacing the drawer and see if that makes a difference."
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A202
Near Otsego, MN 55301
Matt
Job Details: 09/11/2023
"Customer complaint is, MAKING NOISE. Inspected and tested. Found the right rear roller bushing was wore out. Also the idler pulley is the old style with the bushing. Customer approved repairs. Installed 2 rear rollers and idler pulley, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
ZLINE++ COOKTOP++
Model RAIND-30
Near Minneapolis, MN 55406
Delton
Job Details: 09/11/2023
Replaced high limit switch part that zline sent. Tested and oven now has power and oven preheated and is working good.
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Rogers, MN 55374
Phillip
Job Details: 09/11/2023
"The dryer squeaks when it runs. I took the dryer apart and found both rollers bad. The idler was dragging and the belt was brittle. I quoted for the whole repair. I replaced the rollers, the idler and belt. I vacuumed out all the lint and oiled the shafts. We pushed it back and hooked up the duct.
We serviced a
UNKNOWN VENT HOOD
Model PX05-I42
Near Minneapolis, MN 55407
Delton
Job Details: 09/11/2023
Customer said that even though there is 4 speeds only one speed had ever worked.I installed new board and there is power to motor and it runs at one speed and customer said that was ok. Fan motor is running and lights are working. Vent hood is working as it was before.
We serviced a
ASKO++ DISHWASHER
Model 107170601
Near Minneapolis, MN 55410
Nate
Job Details: 09/11/2023
"Customer (tenant) said it started running on its own, and wouldnt stop. When I got there, I turned the timer to start and it started with a drain, then filled, and then circulated perfectly and continued well through the cycle. Watched it run for 30 minutes. Tenant uses it once or twice a month. Recommended once a week, and to use finish cleaner as the water there is hard (7 on a scale of 1-25). Also to help with smell. Also recommended switching detergent. Made sure all components work, and that drain line is looped up under the sink properly."
We serviced a
ZLINE++ RANGE
Model RA36
Near Minneapolis, MN 55405
Nate
Job Details: 09/11/2023
"Replaced door hinges with new improved door hinge kit, because customer said the hinges according to zline were bent out, bubbling out. The new hinges are much more robust.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Blaine, MN 55449
Phillip
Job Details: 09/11/2023
The front right burner is bad. I replaced the front right burner and now its working good. No other issues found.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI2126PS4
Near Golden Valley, MN 55416
Nate
Job Details: 09/11/2023
"Freezer is zero and fresh food is 39. Set to coldest setting. There was some frost on evaporator when I got here but it was in defrost. I steamed off the evaporator and let it run for 25 minutes. After 25 minutes, it was back down to zero. Confirmed defrost works. Nothing to fix on this one.
We serviced a
WHIRLPOOL DISHWASHER
Model DU943PWKB0
Near Osseo, MN 55311
Phillip
Job Details: 09/11/2023
The customer said the dishwasher does not drain and its leaking. I put the dishwasher into drain and the motor just hummed then shut off. I pulled the filter screen off and the spin propeller. I found a chunk of metal under the propeller. I removed the metal then tried it again. Now the dishwasher runs and drains.
We serviced a
GE COOKTOP++
Model PP932S0M1SS
Near Albertville, MN 55301
Matt
Job Details: 09/11/2023
"Customer complaint is, ONE OF THE HEATING ELEMENTS NOT WORKING PROPERLY. Inspected and tested. Found the front right burner inner part of the element is not working. I disassembled cooktop and found the inner part of the element is burnt out. Cooktop needs a new front right element. Installed new front right element and tested. All burners are working great. Cooktop is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXC24726D/00
Near Maple Grove, MN 55311
Phillip
Job Details: 09/11/2023
The customer complaint is water is leaking out from under the crisper drawers. I pulled the fresh food evap cover off and found the drain was plugged. I defrosted the drain so water can drain through. Working great now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details: 09/11/2023
"Customer complaint is, DOOR WONT LATCH. Inspected and tested. Found the door latch is flipped the wrong way. I disassembled door and flipped the latch back and now its working perfectly. Ran dishwasher and everything is testing good. If this happens again, we would need to replace the door latch. Please bill customer. ; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model SWT520WM
Near Minneapolis, MN 55408
Nate
Job Details: 09/11/2023
"Motor just hums. Waited on hold with tech support for 40 minutes. Spoke with them, they had me check voltage from pink wire to ground and blue to ground. Both were basically zero volts. Tested all wires on motor per the tech sheet and motor tests good via ohms. Speed Queen looked up board and said its roughly $1500 for board. Can someone please call customer with official quote? Part is 38188P. He will probably just replace the unit. P; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1835VS0
Near Minneapolis, MN 55413
Delton
Job Details: 09/11/2023
"Replaced thermistor and control board, tested and refrigerator heater comes on for regular time. Refrigerator is cooling and working good.Office: process payment; saved tckt , states that autho needed"
We serviced a
BOSCH WASHER
Model WFMC3200UC/01
Near Champlin, MN 55316
Phillip
Job Details: 09/11/2023
The washer will fill with water but the motor never kicks in. I put the washer into test mode and I got the f12 motor error. The motor does not run in any cycle. The motor control 00436461 is showing discontinued. The customer would like the part researched to see if its available anywhere. ; states that autho needed
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Minneapolis, MN 55443
Phillip
Job Details: 09/11/2023
The washer has the long fill fault code. The hot water fills very slow. I removed the fill hose and verified the water pressure is good. The water valve assembly needs to be replaced. Im ordering the valve from Dey ; ordrd 1 W11165546 (Water valve)
We serviced a
GE DISHWASHER
Model GLDT696J00SS
Near Edina, MN 55435
Delton
Job Details: 09/11/2023
"Found that there was broken glass/debris stuck in the drain pump causing it to be noisy when draining. Pulled out dishwasher and took off pump and removed debris, tested and dishwasher now runs quiet and is working good.I did find issue with wood strip that dishwasher mounts to is rotted and wont mount in place (see picture) i also let contact here know and they will take care of that. Dishwasher itself is working good.Office: bill out call; saved tckt"
We serviced a
LG WASHER
Model WM3470HVA
Near Savage, MN 55378
Delton
Job Details: 09/11/2023
"Found that the inner tub is broke and loose, banging around.Needs bearing job.Needs inner tub, outer rear tub, door boot.I told customer that it would cost more than replacement but Customer would like estimate anyways so he can contact some home warranty (I think he said center point) and see if they will cover or replace the washer.I didnt see parts available. Please look up parts and email customer estimate.; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Dayton, MN 55327
Phillip
Job Details: 09/08/2023
The whole unit went dead. The read light on the board is flashing but nothing is coming on. It needs the rear main board. Im ordering the rear main board. ; ordrd 1 DA94-04603E (CONTROL BOARD - ELECTRONIC MAIN PCB)
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Hopkins, MN 55305
Adam
Job Details: 09/08/2023
This time its not leaking from the drain being glogged. The drain. Is clear and dripping in the pan under the fridge. The problem is the water valve leaks when the ice maker turns on. Needs a new valve. Quoted customer. She approves but she will call on Monday to schedule because she doesnt know her new schedule yet. ; ordrd 1 WPW10279866 (Valve)
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Osseo, MN 55369
Phillip
Job Details: 09/08/2023
"The unit stopped cooling again. The refrigerator was plugged in and running when I arrived. The compressor is on and working properly. The high side pressure was 80 psi and the low side pressure was minus 15 psi. Those pressures indicate it has a sealed system leak. I removed the freezer evaporator and it has a partial frost pattern. I found green dye coming from the holder loop out of the cabinet bottom. The green dye was all over the top of the compressor and on the filter drier. I used my field piece leak detector and check for leaks around the compressor and all the joints. Im finding no leaks with the leak detector. I then pressurized the system to 225 psi with nitrogen. I sprayed soap all over sealed joints and I never found a leak from any of the joints. I did however see some soap bubbling from the bottom where the Yoder loop come out the bottom and connects to the drier. From what I found the fridge has a internal sealed system leak. Please report the findings to LG. ; snapped 5 QuickPics, states that autho needed"
We serviced a
LG WASHER
Model WM1814CW
Near Eagan, MN 55123
Delton
Job Details: 09/08/2023
Found that the hot water valve is leaking and dripping down back of washer. All other functions are working good. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5220FR2006H (Hot water valve)
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, MN 55116
Nate
Job Details: 09/08/2023
Dishwasher is dead. Getting power to main PCB but ui isnt coming on. Installed our main PCB but ui still doesnt come on. Needs new UI. Ordered UI. Quote is attached. ; ordrd 1 WD21X31910 (UI board)
We serviced a
KENMORE REFRIGERATOR
Model 795.71062.010
Near Minneapolis, MN 55411
Nate
Job Details: 09/08/2023
"Customer heard a hiss from the fridge and then it stopped cooling. All fans running and zero frost on evaporator. Compressor drawing .58 amps on black wire. Compressor running but cool to the touch. Please update address. Its the same address but its East, not south, and 55109 is zip code. Owner would like a quote for the sealed system work. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DF1675
Near Minneapolis, MN 55436
Nate
Job Details: 09/08/2023
"Screen is blank again. Spoke with Asko, they said moisture getting in is what would cause this issue. I took door apart to see if moisture was making its way through one of the components like the fan, detergent dispenser, etc. its totally dry next to those areas even though she just used the dishwasher. Asko said in that case, we would need to replace the board again, along with the door seal. Can someone reorder the board and order the door seal, and schedule a return visit? ; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Saint Paul, MN 55116
Delton
Job Details: 09/08/2023
"Found that the dishwasher did fill but wash motor is not running. Motor is shorted and not running to clean dishes. Different issue than what Nate was there for.Since the price of estimate is on the edge, customer will think about it. The customer wants to see if they can get a discount since our company was out recently to go towards this fix?See if we will and contact customer with estimate (see picture for bluebook price)Sump/motor assmebly W10805015; saved tckt"
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Chaska, MN 55318
Adam
Job Details: 09/08/2023
Unit leaking when liquid detergent cup is in. Ran unit with out the drawer and found the water shooting side ways. Needs new top of the dispensers. Ordered from Dey and rescheduled conveyor 5304514794; ordrd 1 5304514794 (Conveyor)
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2761TQ2
Near Saint Paul, MN 55104
Delton
Job Details: 09/08/2023
"Added coin chute, tested and coins now fall into coin bucket. Dryer is working good.Office: process payment. No answer from when i tried to call. Notes say $101.29; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 09/08/2023
"The fridge was not shut off and defrosted like I asked it to be last time. I had to completely defrosted the unit. I found frost was all over the fan and the fan is not working. I replaced the fresh food fan motor. We verified the defrost heater is coming on. The unit has no fault codes. We set the temps to 0 and 37. The customers would not answer for payment. Please contact the customer for payment. ; used 1 DA31-00146J (EVAP FAN MOTOR) from stock, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LDCS24223S/00
Near Minneapolis, MN 55443
Phillip
Job Details: 09/08/2023
"The customer said the whole unit stopped cooling. When I arrived the customer had it pulled out and the rear covers off and it was plugged in. I tapped into the low side and the pressure was around 45. I unplugged the fridge and the pressure went up a little. It needs a compressor and main board and filter. Please get appraisal and order the parts ; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762TQ3
Near Saint Paul, MN 55104
Delton
Job Details: 09/08/2023
"Replaced clutch and added the chute. Timer now activates when coin mechanism is pushed and washer now advances and starts the wash. Coins now drop into coin bucket. Washer is working good.Office: timer and lock ring parts were not needed. I can return those parts.No answer from customer. Please contact and process payment. Washer can be used as normal.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS/XAA
Near Saint Paul, MN 55104
Delton
Job Details: 09/08/2023
"Replaced control board and condenser fan now turns on and is running. Refrigerator is cooling and working good. Do not charge for condenser fan motor.Office: Contact said they are tax exempt. Please process payment per that request and email customer.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GSD4060K00SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/08/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the lower spray nozzle and screen were loose because the tab is broken that holds it in place. Needs a new spray arm kit. Part on order. ; ordrd 1 WD35X10011 (Spray arm base kit)"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, MN 55109
Delton
Job Details: 09/08/2023
"Replaced freezer door rails, tested and door opens and closes and slides smoothly. Working good.Jared, this is the one I talkedd to you about to see if we can get paid more because the customer waited to tell me there was another issue with the door flapper getting a lot of condensation on it that he never mentioned when I was originally out for the freezer door problem.Either way parts need to be ordered and customer needs to be scheduled.Thanks.Door mullion 4946650600Flipper tam 5796140100; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFE
Near Minnetonka, MN 55345
Adam
Job Details: 09/08/2023
Customers complaint is unit leaking water on the bottom of refrigerator. Found the drain glogged and frozen up. Removed evap cover steamed out all ice. Then used nitrogen through drain to shoot all the debris out. Drain is all cleared. Also found the door gasket torn and fallen down. Quoted blue book. Customer approved ordered part from Dey and rescheduled ; ordrng 1 5304505782 (DOOR GASKET REFR)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Dayton, MN 55327
Phillip
Job Details: 09/08/2023
I replaced the ice maker and verified the optics sensor is working.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH00
Near Saint Paul, MN 55108
Nate
Job Details: 09/08/2023
Fridge is leaking water onto the floor. Found a plugged up drain. Steamed out drain. Steamed out ice on floor of freezer. Drains awesome now.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Minneapolis, MN 55419
Adam
Job Details: 09/08/2023
Installed new igniter unit heated up fine and turn on and off fine. Customer is staining inside house explained its going to burn funny and smell funny also.
We serviced a
DACOR++ MICROWAVE
Model MMDV305
Near Minneapolis, MN 55438
Nate
Job Details: 09/08/2023
"Dryer pops the breaker. Found two door switches with grease in them. They were shorting out. Replaced them, now it works great.
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Victoria, MN 55386
Adam
Job Details: 09/08/2023
Customer complaint unit is loud. Disassembled unit and found the idler was completely wrecked. All rollers where good. Customer approved installed parts. installed parts cleaned out all lint. Oiled rollers. Reassembled tested and works good. Door is falling open. I have a left oven door latch. Installed part and now its good.
We serviced a
BEKO DRYER STACKED++
Model BDV7200X
Near Mound, MN 55364
Adam
Job Details: 09/08/2023
Installed new control board from last diagnosis. Unit wasnt turning on. Oven installed plugged unit in and it began to work. Tested all features unit is working properly now.
We serviced a
LG REFRIGERATOR
Model LFX28978SB/01
Near Minneapolis, MN 55408
Phillip
Job Details: 09/08/2023
The customer said water is leaking from the ice maker and the freezer door does not seal well. I found water is spraying out from the side of the ice tray. I cleaned the ice fill tube and adjusted the fill tube so water does not spray out. I also found the whole fridge is leaning back a lot. The floor is not level. The left side of the freezer door has frost build up and that was keeping the door from closing tight. I cleaned up all the frost around the door and on the back cover. The door shuts good now. I advised the customer the left side of the gasket should flatten in more in a few weeks.
We serviced a
BOSCH DRYER STACKED++
Model WTG86400UC/08
Near Eden Prairie, MN 55347
Nate
Job Details: 09/08/2023
"This dryer isnt drying like its supposed to even though its heating. Found the drain line wasnt looped up and clipped into place. Re clipped it, and dried out the excess water in the basin underneath. Didnt see build up of lint anywhere.
We serviced a
ROPER WASHER
Model LSW9700PQ2
Near Saint Paul, MN 55107
Delton
Job Details: 09/08/2023
"Washer was out of balance and agitator dogs were worn out. I showed customer how to use self leveling back legs to keep washer balanced. Customer approved estimate to replace agitator dogs, Replaced parts, tested and washer now fully agitates and all other functions are working good.
We serviced a
BOSCH DRYER STACKED++
Model WTW87H1UC
Near Eden Prairie, MN 55347
Nate
Job Details: 09/08/2023
"Dryer not tumbling. Found a broken belt. Quoted for new belt that goes around the two pullys. We were able to get another belt off of another dryer at the building. Also got a brand new hinge off another dryer and replaced hinge, now the dryer doesnt whistle. Also helped maintenance move a couple washers and dryers from storage so that we could take apart the dryer for parts.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6601AWW
Near Dayton, MN 55327
Matt
Job Details: 09/08/2023
"Customer complaint is, LEAKING. Inspected and tested. Found the bottom of the dishwasher was full of water and started leaking out the door when I opened it. I canceled and drained and it drained completely. I started dishwasher on a heavy cycle and watched it through 2 fill, wash and drain cycles and it was working perfectly and not leaking. Customer thinks she might have stopped dishwasher before it drained completely on the load before. Dishwasher is testing good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Saint Paul, MN 55104
Delton
Job Details: 09/07/2023
Found that the control board is not responding and wont let me into diagnostics mode. Drain pump runs randomly. Control board is bad and needs to be replaced. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W11116592 (Control board)
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Shorewood, MN 55331
Adam
Job Details: 09/07/2023
Customers complaint not cooling. Found when I arrived unit was shut off turned on unit. Everything kicked on put the compressor. Went through test mode and the compressor stilled didnt kick on. Went to the back of the unit and tested the compressor is good found the inverter to be bad. Quoted customer blue book and rescheduled ; ordrng 1 4896853600 (Linverter)
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Minneapolis, MN 55424
Delton
Job Details: 09/07/2023
"I replaced all listed parts, both selector switches for bake/broil and temperature settings, control board and burner switch. I tested oven and it is still having same problem that it is acting weird. I set to bake and sometimes the broil will come on or when I put to off it will kick on the convection fan and then it sounds like control board will reset and all lights go off and turns back on.I called into Beko tech support again and they dont know what it could be. They said they will call their support rep and call us back.I let customer know and that we would let her know what the next step is as soon as Beko tells us. She is eager to get her oven working.; saved tckt , states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richfield, MN 55423
Delton
Job Details: 09/07/2023
Found that leaking form heating element connection. Is a known issue with this model and needs new heating element part. Ordering part and rescheduling.; ordrd 1 W11537778 (Heating element)
We serviced a
KITCHENAID ICEMAKER++
Model KUIX505ESS1
Near Orono, MN 55356
Adam
Job Details: 09/07/2023
This is an ice maker customer said is noisy and hot. Customer also hears a lot of noise like clicking. The sides of the unit are warm. Checked to make sure the condenser fan is operating correctly. It is but there's a bunch of dog hair covering the vent for the condenser which will make it warm. Everything is operating correctly at this time.
We serviced a
SAMSUNG WASHER
Model WF45H6300AG/A2
Near Minneapolis, MN 55406
Nate
Job Details: 09/07/2023
Giving a suds error after it was giving a 5E drain error. Found a bad drain pump. Replaced drain pump. Now it drains great.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Orono, MN 55356
Adam
Job Details: 09/07/2023
Customers complaint not drying properly. Takes multiple times and it is not dry and dripping water from venting. Unit is heating its actually getting hotter then normal but no where for the moisture to go. The vent is clogged. Its venting out the roof. When I remove the vent temps and dryer operating correctly. Unit will need the dryer vent cleaned.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Robbinsdale, MN 55422
Nate
Job Details: 09/07/2023
Not heating. Found a bad heater assembly. Replaced it. Oiled rollers and vacuumed out dryer. Runs and heats great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1817LSB
Near Saint Paul, MN 55102
Delton
Job Details: 09/07/2023
Customer said that she hears clicking/tapping noise after the refrigerator turns on for about 3-5 minutes. Refrigerator has been cooling and keeping temperature.I turned up fridge to force compressor to turn on and it turned on but maybe sounded like the compressor is running harder than normal but it did start up every time and i explained that the tapping/clicking noise is normal as that is the coolant moving though the system and metal expands and contracts and it also says that in the user manual.I explained what noises to listen for if compressor is not running but that as long as refrigerator is cooling the compressor is running. I also explained that if it is the compressor that a compressor/sealed system repair would cost more than that refrigerator is worth as it is a major repair.She will use it normal and knows that some of those noises are normal. I told her to call us back if she had any more issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Robbinsdale, MN 55422
Nate
Job Details: 09/07/2023
"Icemaker wouldnt stop making ice/ and then later she had an issue of the bucket being empty and it wouldnt make ice. I found the arm for the icemaker was getting stuck. I moved it up and down until it stopped binding, and then applied some bio friendly super lube to the hinges so that it moves smoother now. Works great now."
We serviced a
LG DRYER
Model DLGX3471V
Near Minneapolis, MN 55443
Phillip
Job Details: 09/07/2023
The customer said the dryer squeals when it starts. I took it apart and found the right rear rollers was locked up. I quoted for the part only. I replaced the 2 rear roller and oiled the idler pulley. I put it all back together and now its quiet again.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/03
Near Minneapolis, MN 55411
Nate
Job Details: 09/07/2023
"Replaced bad water valve, steamed out Icemaker area. Now it dispenses water great and doesnt leak into Icemaker at the same time."
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB2
Near Big Lake, MN 55309
Matt
Job Details: 09/07/2023
"Customer complaint is, DOESNT DRY TOP RACK. Inspected and tested. Customer had run dishwasher over night and hadnt opened it up yet. I opened dishwasher up and there wasnt many dishes in there, but the only thing wet was plastic items with low spots for water to pool. The rinse aid is completely empty and I dont think theyve been using it. I ran dishwasher through service diagnostics mode and the heating element came on. Dishwasher is testing good. I advised customer to use rinse aid for better drying and that plastic isnt going to dry as good as glass or metal dishes.
We serviced a
BEKO FREEZER
Model BFFD3624XSS
Near Saint Paul, MN 55116
Delton
Job Details: 09/07/2023
"Replaced control board, UI and freezer door rails. Tested and all functions are working good. UI is responsive and lights up and freezer door opens and closes smoothly. Refrigerator is working good."
We serviced a
LG REFRIGERATOR
Model LFXS24663S/01
Near Eagan, MN 55122
Phillip
Job Details: 09/07/2023
The customer said the whole unit just stopped cooling all of a sudden. I verified the compressor had failed. I replaced the compressor and parts. I updated the board. I pulled a vacuum and then recharged the system.
We serviced a
LG WASHER
Model WM3488HW
Near Hopkins, MN 55343
Adam
Job Details: 09/07/2023
Customer was getting error door not shutting because the door boot is coming off. Customer said the spring retainer fell off. Reinstalled the boot and then reinstalled the door boot. Tested and now its working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Minneapolis, MN 55411
Nate
Job Details: 09/07/2023
"Ran through full test mode. Its been grinding when it agitates. On spin with no clothes, it shakes a little. Told owner part of the issue would possibly be the plywood platform its on. That could help a little with the shaking. Bigger issue is splutch assembly. Quoted for new splutch. Very tight spot. Installed new splutch kit. Agitates great now. No slippage.
We serviced a
GE WALL OVEN++
Model PT970DR2WW
Near Maple Grove, MN 55311
Phillip
Job Details: 09/07/2023
The customer said the microwave will continue to run when its done cooking. I found the power relay is sticking closed. I quoted for the repair and then replaced the power relay. The microwave is working good now.
We serviced a
FRIGIDAIRE RANGE
Model FFFEF3043LSK
Near Eden Prairie, MN 55347
Adam
Job Details: 09/07/2023
Unit wont bake or broil. Tested and both aren't working. Pulled oven out and removed board. Inspected board and found the relay is bad. Installed new relay then tested unit.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Waconia, MN 55387
Adam
Job Details: 09/07/2023
Installed top oven bake igniter from last diagnosis. Once installed tested and unit is now working properly
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 09/07/2023
"Dishwasher giving an E1 error. Pulled dishwasher out because drain pump keeps running. Basin underneath full of water. Sucked out water with wet vac, then finished drying with paper towels. Ran dishwasher, no leaks. Dishwasher runs great now. No leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR
Near Minneapolis, MN 55403
Nate
Job Details: 09/07/2023
"Stopped making ice. Replaced the bad Icemaker. Cycled it, it did a complete cycle and filled. Temps are currently zero and 34, all fans running."
We serviced a
FRIGIDAIRE WASHER
Model FAFW4011LW0
Near St. Cloud, MN 56303
Matt
Job Details: 09/07/2023
"Customer complaint is, PAUSES IN THE CYCLE AND CANT DO ANYTHING WITH IT. Inspected and tested. When I try and start it, it just pauses within a few seconds. Theres a stored E9F error. I put washer into diagnostic test and nothing will turn on and its giving a E41 error. This is a open door switch. I installed new door switch and tested. Everything is working perfectly now. Customer approved repairs. Washer is now fixed.
We serviced a
BEKO DISHWASHER
Model DUT25401X
Near Roseville, MN 55113
Nate
Job Details: 09/07/2023
Replaced cracked and broken fascia. Also mounted dishwasher to cabinets since it was tipping forward. Works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Elk River, MN 55330
Matt
Job Details: 09/06/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found dishwasher was full of water. Removed drain hose from garbage disposal and found the plug was still in the garbage disposal. Removed plug and tested. Dishwasher is now draining, but garbage disposal is backing up. I tried turning on the garbage disposal and its just humming. I found a white piece of plastic in the garbage disposal. Removed and now garbage disposal is working and dishwasher is running and draining great. Theres a chattering coming from the drain pump when its running. I removed drain pump and found a piece of plastic. Removed plastic, reassembled and tested again. Also the dishwasher handle was really loose. I tightened it up. Dishwasher is now fixed. Please bill customer. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Minneapolis, MN 55428
Phillip
Job Details: 09/06/2023
The issue is the wash plate spins when it should be spinning and the basket does not move. The hub is stripped. I cannot get the wash plate off unless I break it and cut it out. Im ordering the wash plate and hub assy. ; ordrd 1 W10752283 (Impeller) and 1 W10528947 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Blaine, MN 55449
Phillip
Job Details: 09/06/2023
"The customer accidentally left the front right burner on over night, now it does not work. I removed the top and found the front right burner ribbon is broken. I needs the front right burner. Im ordering the part from Dey. ; ordrd 1 W11047722 (BURNER 10)"
We serviced a
GE RANGE
Model JGSP28SEN3SS
Near Plymouth, MN 55446
Adam
Job Details: 09/06/2023
Unit not igniting the left front two burners found the unit has a lot of old baked on grease. Tenants are only a few months this is from the old tenants and using lots of grease to cook with. Found everything just caked. Cleaned as much as I can but the two front igniters are junked. Also the switch on the left front doesnt work will need the switches. Also the burner itself is so caked tried degreaser but no luck will need the two from burner heads 2 Igniter WB13K10014Switches WB18T103432 Burner head WB16T10046 ; ordrd 2 WB13K10014 (Igniter)s and 1 WB18T10343 (Switches) and 1 WB16T10046 (Burner head)