Service History 443 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model PGSS5PJXASS

Near Maple Grove, Minnesota 55311

Phil

Job Details: 09/14/2021

The bottom door seal is ripped and they are getting condensation on the seal. Need to order new seal (by FW)

We serviced a

LG REFRIGERATOR

Model LFXS24623S/01

Near Chanhassen, Minnesota 55317

Phil

Job Details: 09/14/2021

The fridge is not cooling at all. This unit has a liner compressor and is exactly 5 years old. They are going to call LG and see if they can get the compressor replaced for free. (by FW)

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF42H5200AP/A2 01

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/14/2021

"Customer complaint is, leaked all over and when the customer opened the door of the washer a metal ring came out. Inspected and found the outer door boot and ring had come off. Looks like there was some clothes hanging out when the door got shut and it ripped it off when they started it. I put the door boot and ring back on and tested. Door is sealing and not leaking anymore. Washer is now fixed."

We serviced a

KENMORE DRYER- GAS

Model 110.9757323

Near Minneapolis, Minnesota 55407

Nate

Job Details: 09/14/2021

"Dryer continually runs, never stops running. Even on timed dry. Ran for 50 minutes and timer advanced 50 minutes. But then continues when it should have been off. Advanced to air dry. Ordered new timer. WP3398193. Code for back door is in attached photo. ; ordrd 1 WP3398193 (Timer)"

We serviced a

KENMORE REFRIGERATOR

Model 795.71063.010

Near Minneapolis, Minnesota 55427

Nate

Job Details: 09/14/2021

Freezer warm. Zero frost on evaporator. Compressor really hot. Linear compressor. All fans running. Sealed system issue.

We serviced a

GE COOKTOP- GAS

Model JGP336BED1BB

Near Eden Prairie, Minnesota 55347

Phil

Job Details: 09/14/2021

The RR burner is the only one that will light properly. If they leave the RR switch in the lite position all the other burners light perfectly. Ordered three valve switches. (by FW)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Osseo, Minnesota 55311

Phil

Job Details: 09/14/2021

"Icemaker production is slow, freezer and fresh food are both warm. I am pretty certain the unit has a sealed system issue. (by FW)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2CHQXKQ05

Near Minneapolis, Minnesota 55445

Phillip

Job Details: 09/14/2021

Its cooling fine and pieces of the auger have broken off. ordered the ice bucket assembly and ship to the customer. The customer said some frost had built up on the air inlet vent. That was most likely from the door not being closed. Everything was good today. Ice bucket assembly WPW10312301 ; states that autho needed

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFME517SIW0

Near Becker, Minnesota 55308

Matt

Job Details: 09/14/2021

"Customer complaint is, WON'T TUMBLE, BELT IS BROKEN. Inspected and found the belt was broken. Installed new belt and tested. Dryer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model kdfe104dbl3

Near Saint Bonifacius, Minnesota 55375

Phil

Job Details: 09/14/2021

The dishwasher fills with water and then they get a quiet humming noise. unit needs a new motor. Part number is W11032770 and is a stock item. (by FW)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE714HLAS0

Near Minneapolis, Minnesota 55438

Phil

Job Details: 09/14/2021

The unit will not preheat for bake. The broil gets nice and cherry red. Ordered a new element. (by FW)

We serviced a

MAGIC CHEF MICROWAVE

Model MCO165UW

Near Eagan, Minnesota 55122

Delton

Job Details: 09/13/2021

"Not heating. Found that micro switch was bad, replaced switch, tested and microwave is now heating and working good.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET22RKXGW03

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/13/2021

"Found that the evaporator drain tube was frozen over causing it to leak into refrigerator. Defrosted evap drain and added heat probe, now drains correctly and no longer leaks into refrigerator. Refrigerator is working good.; used 1 819043 (DRAIN HEAT PROBE) from stock"

We serviced a

KENMORE DRYER- GAS

Model 110.768325

Near Minneapolis, Minnesota 55423

Delton

Job Details: 09/13/2021

"Found that gas coils were bad and not turning on gas. Replaced gas valve, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF34H9950S4/AA

Near Minneapolis, Minnesota 55410

Delton

Job Details: 09/13/2021

"Replaced dispenser paddle assembly, tested and refrigerator ice and water now dispenses and is working good.; pckd up 1 Da97-14506 (Dispenser paddle assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Savage, Minnesota 55378

Delton

Job Details: 09/13/2021

"Found that left side of upper rack adjuster, several plastic pieces have broke and is hanging off and will fall out when pushing in/out upper rack. Needs several plastic pieces and the upper spray arm. Ordering parts and rescheduling.; ordrd 1 Wpw10448645 (Upper spray arm) and 1 Wpw10546503 (Adjuster) and 1 Wpw10195839 (Tether) and 1 Wpw10195840 (Positioner)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1725LS6

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/13/2021

"Ice maker plastic teeth are broken. I replaced ice maker and tested and it cycled but didnt fill. Found that they dont even have a waterline going to refrigerator. I replaced ice maker and ice maker cycles and will work once a water line is running to fridge.; used 1 5303918277 (ICEMAKER) from stock, states that autho needed"

We serviced a

KITCHENAID COOKTOP- ELE

Model KECC502GBL4

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/13/2021

"Replaced glass cooktop, tested and is working good."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ8243HQ0

Near Minneapolis, Minnesota 55416

Nate

Job Details: 09/13/2021

"Washer not draining. Or spinning. Has a bad lid switch. Replaced, runs great now.; used 1 3949247V (LID SWITCH) from stock"

We serviced a

LG REFRIGERATOR

Model LSXS26326S/00

Near Buffalo, Minnesota 55313

Seth

Job Details: 09/13/2021

A customers complaint with the fridge is it began getting warm and by the end of two days the compressor would run but no cool air was being created. Upon arrival and inspection I found all the fans operating the compressor operating but it did not cool. This side-by-side has the linear inverter compressor with a known manufactures defect. Advise customer to work and deal with LG directly to get this issue repaired and fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY010

Near Osseo, Minnesota 55311

Seth

Job Details: 09/13/2021

I defrosted the evaporator drain and installed the upgraded drain tube kit. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRSS2

Near Plymouth, Minnesota 55446

Seth

Job Details: 09/13/2021

I installed the dishwasher inlet valve per instructions. I watched for five minutes and had no hard plumbing leaks. InTested by on boarding water and starting a rinse only cycle. Note the valve underneath the sink is faulty and leaking. Supply hose continued to leak with that valve turned off with the faulty inlet valve in place. the dishwasher is now fixed

We serviced a

GE RANGE- ELECTRIC

Model JB640MP2BS

Near Minneapolis, Minnesota 55446

Seth

Job Details: 09/13/2021

I replaced the burner and infinite switch. I found 2 burned up wires in the harness. I repaired the harness. The range is now working as designed.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model ETW4400XQ0

Near Minneapolis, Minnesota 55443

Seth

Job Details: 09/13/2021

I swapped the valve and tested the washer. It is no longer leaking. Washer is fixed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS-0

Near Minneapolis, Minnesota 55445

Seth

Job Details: 09/13/2021

"Missing parts please research; saved tckt , states that autho needed"

We serviced a

GE WASHER TOP LOAD

Model WPRE8150K2WT

Near Otsego, Minnesota 55301

Matt

Job Details: 09/13/2021

"Customer complaint is, Unit is not spinning, water is filling and draining. Inspected and tested. Found the motor has failed. Needs a new motor. Part on order. ; ordrd 1 WH20X10076 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Otsego, Minnesota 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, TURNS ON BUT WON'T FILL WITH WATER, CAN JUST HEAR IT CLICKING. Inspected and tested. Dishwasher filled with water for me on three different settings. I ran it through a service diagnostic cycle and everything was working great. The only thing I can think of is the float had gotten stuck up. Showed customer how to check float if it does it again. Dishwasher is working great for me."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Monticello, Minnesota 55362

Matt

Job Details: 09/13/2021

"Customer complaint is, INTERMITTENTLY DISPLAY SHUTS DOWN. LOCKS UP AND IF UNPLUG MAY GET ONE WASH CYCLE IN. Inspected and tested. Found the UI console has failed. The ribbon connector is all black. Needs a new UI assembly. Quoted customer to install new UI. Customer approved repairs. Part on order. ; ordrd 1 W10811169 (UI)"

We serviced a

GE REFRIGERATOR

Model PFSS2MIYCSS

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, LEAKING, FROST FRZER AND CONDENSATION CHUNK OF ICE N THE BOTTOM PART OF THE FRZER. Inspected and found the ice maker was leaking. Installed new ice maker and tested. Ice maker cycled, filled with water and no leaks. Refrigerator is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWB300WQ1

Near Minneapolis, Minnesota 55445

Seth

Job Details: 09/13/2021

"Washer not draining/ its loud. Failed bearing and shaft. Washer has been leaking for a while. The cabinet was very rusty, and floor under was heavily damaged. I quoted via blue book. The customer will call us if they want to fix."

We serviced a

KENMORE REFRIGERATOR

Model 253.749237

Near Champlin, Minnesota 55316

Seth

Job Details: 09/13/2021

"Customers complaint are the dispenser in the fridge door is broken, and The freezer is not maintaining temperatures. Upon arrival and inspection I found the button board needs to be replaced, only 1/3 of the evaporator frost it up, the refrigerator door its not ceiling because its bent, and the freezer door shelf parts are broken. This refrigerator has a failed sealed system and it needs to be transferred. Please check and see if they will cover the dispenser, the door, and the rack problem in the freezer. ; saved tckt"

We serviced a

KENMORE WASHER FRONT LOA

Model 11042832200

Near Minnetrista, Minnesota 55375

Phillip

Job Details: 09/13/2021

I verified the communication error. I replaced the motor control board. I ran a diagnostic test and a spin test. Its working good today. If it does happen again it would need the main control . The bearing sounded good. The connectors to the boards looked good.

We serviced a

KENMORE WASHER FRONT LOA

Model MISSING

Near Minneapolis, Minnesota 55406

Nate

Job Details: 09/13/2021

"Water leaking from front. Found a lot of human hair and dog hair on bottom of glass door window, wicking water out. Cleaned that, runs and drains great with no leaks. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

MAYTAG WALL OVEN- ELECT

Model MMW9730AS00

Near Chaska, Minnesota 55318

Phillip

Job Details: 09/13/2021

The microwave fan and light do not work but it does heat. In diagnostics the relays on the board dont even click when they are activated. It also sensor errors. I cleared them but they came back. The sensors tested good. Im ordering the microwave control and light transformer. ; ordrd 1 WPW10486188 (Control) and 1 W11238401 (Transformer)

We serviced a

LG WASHER TOP LOAD

Model WT1201CW

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 09/13/2021

I ran a diagnostic test I checked the pressure sensor that tested good it needs a main control. I called the customer for parts and labor and they will think about it and call us back if they want to fix it.

We serviced a

KENMORE DRYER- ELECTRIC

Model 417.880427

Near Minneapolis, Minnesota 55406

Nate

Job Details: 09/13/2021

"Dryer rumbling when it runs. Was packed full of lint. Vacuumed out dryer, oiled bearing, confirmed running at 200 degrees but there was no air flow because of lint. Has a broken blower wheel assembly which has a broken part fused on to the motor. Needs new blower assembly and motor. Can not find either. DW can you see if you can find those parts? Told customer not to use dryer. ; O-emld tckt"

We serviced a

KENMORE WASHER FRONT LOA

Model 110 45872 400

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 09/13/2021

It needs the flow meter. The pressure switch did not fix it. Ordering the flow meter. ; ordrd 1 WPW10110225 (Flow meter)

We serviced a

LG WASHER FRONT LOA

Model WM3170CW

Near Minneapolis, Minnesota 55417

Nate

Job Details: 09/13/2021

"Wont spin. Or agitate. Has a bad hall sensor. Replaced sensor, ran through test cycle and quick wash and it works great now.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model fghd2465n???

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 09/13/2021

Water was leaking out from the bottom of the door. I found that the bottom door seal was missing. I installed a new seal and ran it again. Now its not leaking. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock

We serviced a

KENMORE DISHWASHER

Model 587.14683200A

Near Minneapolis, Minnesota 55417

Nate

Job Details: 09/13/2021

Dishwasher dead. Has a dead control board. Part 5304483640. No one has it. Quoted 403. DW looked but said its not available.

We serviced a

BOSCH WASHER FRONT LOA

Model WFVC6450UC/29

Near Minneapolis, Minnesota 55439

Nate

Job Details: 09/13/2021

Ripped door boot. Replaced. Runs great now.

We serviced a

KENMORE MICROWAVE

Model 790.8032331

Near Long Lake, Minnesota 55356

Phil

Job Details: 09/13/2021

Everything works but the unit does not heat. The primary interlock is most likely the issue according to the wire diagram. Everything will work except heat if the primary fails. (by FW)

We serviced a

AMANA DRYER- ELECTRIC

Model NDE2330AYW

Near Minneapolis, Minnesota 55436

Phil

Job Details: 09/13/2021

The customer said the dryer will not tumble. We put in a small load and it tumbled juts fine. The customer is going to wash a heaier load and put it in the dryer and try it out. Everything looks OK as it stands now. I will call them to check around 3:30 PM today. (by FW)

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWE

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, LIGHT WORKS BUT NOT FREEZING. Inspected and tested. Found the temperature control has failed. Quoted customer to install new temperature control. Customer approved repairs. Installed new temperature control and tested. Freezer is starting to cool nicely. Freezer is now fixed. ; used 1 5304513033 (TEMP CONTROL) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 10651799412

Near Eden Prairie, Minnesota 55347

Phillip

Job Details: 09/13/2021

"The unit was not cooling, the fans and compressor were not working. I found the thermostat was bad. I replaced the operating thermostat. Its working good now. ; used 1 WP2198202 (COLD CONTROL) from stock"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model ATF8000FS1

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/13/2021

"Customer complaint is, NOISE, NOT WASHING CORRECTLY AND WON'T DRAIN. Inspected and tested. Found the drain coin catcher was plugged. Cleaned out and found pieces of metal from the bearing. Reassembled and tested. Washer now drains but is loud in a spin. Rear bearing has failed. "

We serviced a

GE COOKTOP- ELE

Model PP945BM3BB

Near Minnetonka, Minnesota 55345

Phillip

Job Details: 09/13/2021

The whole cooktop was dead no power. I checked for voltage under the cooktop at the conduit box. I get 0 volts across L1and L2. The customers breakers are older and when the breaker for the cooktop is pushed in it looks different than all the others. I advised the customer to have a electrician look at the breaker.

We serviced a

LG WASHER FRONT LOA

Model WM2501HVA

Near Minnetonka, Minnesota 55345

Phil

Job Details: 09/13/2021

The cycle selector knob is not working. The display board needs to be replaced. (by FW)

We serviced a

KENMORE DRYER- GAS

Model 110.8798411

Near Eagan, Minnesota 55123

Delton

Job Details: 09/13/2021

"Found that inside dryer had a lot of lint build up, i cleaned inside dryer and replaced gas coils. Disconnected dryer vent and dryer is cycling heat correctly. I attached dryer vent and heat spikes which means dryer vent is clogged. Outside vent goes underneath deck and cant easily check. Vent will need to be cleaned, dryer itself is working good.I LM with owner about dryer and vent cleaning.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model RF362LXTQ2

Near Big Lake, Minnesota 55309

Phil

Job Details: 09/13/2021

The broil element is not getting hot at all. Ordered new broil element and main board. (by FW)

We serviced a

KENMORE WASHER TOP LOAD

Model 110.2098299

Near Elk River, Minnesota 55330

Matt

Job Details: 09/13/2021

"Customer complaint is, STOPPED IN MID CYCLE. SMELLS AND MAKES A BUZZING SOUND. Inspected and tested. Found the motor has failed. Quoted customer to install new motor and coupler."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LSQ9264HQ0

Near Minnetonka, Minnesota 55345

Phillip

Job Details: 09/13/2021

"The washer would not agitate or spin but would drain. I found the coupler was broken and the agitator dogs were bad. I replaced the parts and now its working great. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

We serviced a

HOTPOINT MICROWAVE

Model RVM1335WC001

Near Minneapolis, Minnesota 55419

Phil

Job Details: 09/13/2021

The display will all of a sudden light up every symbol like it lost power and then had power reapplied. I saw this happen while they were heating water. Unit needs a new main board. (by FW)

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW94HEXW2

Near Minneapolis, Minnesota 55412

Phil

Job Details: 09/13/2021

F06E01 Error Code means there is a communication problem. The motor never rotated. Ordered a new MCU. (by FW)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, Minnesota 55409

Nate

Job Details: 09/10/2021

"Fridge isnt cooling and water has been pooling on bottom. Needs 4 part kit. ; saved tckt , states that autho needed"

We serviced a

AMANA REFRIGERATOR

Model MISSING

Near Richfield, Minnesota 55423

Nate

Job Details: 09/10/2021

Replaced bad thermostat. Immediately began running with the new one in now. Runs great. Told customer 24 hours before itll be totally cold.

We serviced a

KITCHENAID RANGE- ELECTRIC

Model KSEG700ESS0

Near Minneapolis, Minnesota 55407

Nate

Job Details: 09/10/2021

"Was very carefully installing handle on door and door glass shattered. Have to return this and install one a 3rd time. ; O-emld tckt , states that autho needed"

We serviced a

KENMORE FREEZER

Model 253.244221

Near Saint Michael, Minnesota 55376

Matt

Job Details: 09/10/2021

"Customer complaint is, SOUND LIKE IT'S RUNNING BUT IT'S NOT FREEZING. Freezer was unplugged when I got here. Plugged it in and the compressor turned on right away, but after 30 minutes it was still room temperature. The sealed system has failed. "

We serviced a

GE REFRIGERATOR

Model PVS21KSEBFSS

Near Eagan, Minnesota 55123

Delton

Job Details: 09/10/2021

"Refrigerator not cooling at all. FOund that compressor inverter board is shorted. Also water dispenser has slow drip, water valve is bad. Replaced inverter board and water valve, tested and refrigerator is cooling and dispenser no longer leaking. Refrigerator is working good.; used 1 WR57X33326 (WATER VALVE), and 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 09/10/2021

There was a smell from the fresh food section. Everything looked good and clean. I advised the customer to change the water filter and take everything out of the fresh food and out order eliminator things in there for at least 24 hours.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Plymouth, Minnesota 55446

Phillip

Job Details: 09/10/2021

The dishwasher was not draining. I found where the drain hose connects to the air trap food is plugging it up. I cleared out their trap and clear the hoses and all the water is draining good.

We serviced a

LG WASHER FRONT LOA

Model WM80000HVA

Near Medina, Minnesota 55340

Phillip

Job Details: 09/10/2021

The washer basket is rubbing and its loud during a spin. The basket is flopping up and down. The spider shaft on the basket is broken. I advised the customer that it would be better to replace the washer.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFC

Near Minneapolis, Minnesota 55426

Phillip

Job Details: 09/10/2021

The door latch strike is loose and does not close the switches. I found a part on the door that holds the latch spring is broken. It needs a whole new door and the switch latch assembly. Below is what is needed. 5304473842 door assembly 5304440289 latch assembly ; states that autho needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Chanhassen, Minnesota 55317

Phillip

Job Details: 09/10/2021

I replaced all three door gaskets and I heated and stretch them out to take the wrinkles out. They seal good. Advised the customer that they will continue to heat up and stretch out.

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVSS2

Near Excelsior, Minnesota 55331

Phillip

Job Details: 09/10/2021

The dishwasher does not wash. The wash motor is locked up and does not spin. I pulled the motor apart and found the shaft is stuck. We do not carry the motor it needs. The motor is not available separately. It needs the Motor sump assembly WPW10056309

We serviced a

KENMORE REFRIGERATOR

Model 106.565925

Near Mound, Minnesota 55364

Phillip

Job Details: 09/10/2021

"Customer complaint warm air leaking in the ice chute and old on the ice bucket. The ice door flap is broken and one of the switch bracket pins are broken. I didnt see any mold only a little discoloration on the dispenser paddle. The customer said they cleaned a lot of it up. It needs the door flap and the switches bracket. Bracket WP2180226Ice flap kit 8201756; snapped 5 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE WASHER FRONT LOA

Model GLTF2940ES0

Near Eagan, Minnesota 55123

Delton

Job Details: 09/10/2021

"Washer will agitate but not spin. Found that the door lock is bad and not going into spin mode. Customer approved estimate. Replaced door lock, tested with load of towels. Washer agitates and spins out clothes. Washer is working good.; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"

We serviced a

GE MICROWAVE

Model JEM31SA002

Near Minneapolis, Minnesota 55424

Delton

Job Details: 09/10/2021

"Found that microwave was plugged into power strip and the power strip failed. Plugged directly into wall outlet and microwave turns on and all functions are working. Microwave is heating and working good. I informed customer, not sure why its plugged into power strip and is not needed. Microwave is working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF210ANW/XAA01

Near Minneapolis, Minnesota 55417

Nate

Job Details: 09/10/2021

Washer sounds like an airplane and shakes across the floor. Has a bad bearing. Also whistles when it fills with water. Caused by the bad valve.

We serviced a

MAYTAG DRYER- ELECTRIC

Model SDG305DAWW

Near Edina, Minnesota 55436

Nate

Job Details: 09/10/2021

"Motor, pully, and belt was broken. Also needed new blower wheel. Quoted customer for repair. "

We serviced a

KENMORE COOKTOP- GAS

Model 911.3238589

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 09/10/2021

"Found that igniter switches are bad. Ordering switches for 4 burners and spark module. I ordered parts for cooktop. Look up coverage and part for vent and customer will need to be scheduled for vent (if covered) and cooktop repair (i ordered parts); used 4 Wb24t10071 (Igniter switch) from stock, ordrd 1 Wb13k25 (Spark module)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.680877

Near Burnsville, Minnesota 55306

Delton

Job Details: 09/10/2021

"F40 error Dryer blower motor error not spinning, blower motor is SHORTED. "

We serviced a

KENMORE DRYER- GAS

Model 796.9107331

Near Dayton, Minnesota 55327

Matt

Job Details: 09/10/2021

"Customer complaint is, START BUTTON ISNT WORKING JUST CLICKS. Inspected and tested. Found the thermal fuse has failed. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer airflow on back of dryer is 26mph and heat is cycling great between 230F and 105F with vent disconnected. When I hook the vent up the heat spiked to 260F before I shut it off. Airflow on outside of house is only 14mph. Half of the vent is the flexible foil kind. Advised customer to not use dryer until the vent gets cleaned, or replaced. ; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBW0

Near Elk River, Minnesota 55330

Matt

Job Details: 09/10/2021

"Customer complaint is, LEAKING. Inspected and tested dishwasher. I ran dishwasher for over 30 minutes and it never leaked. I did see quite a bit of soap suds in there. Recommend customer run a couple of loads empty without adding any soap and see if it still leaks, or trying a different kind of soap. It might just have soap buildup in it that needs to be cleaned out. Its also possible the soap dispenser is leaking rinse aid, but I dont see anything actively leaking. If it leaks again after the customer tries to clean the soap out, I think we should order a soap dispenser before we come back. Part number W11032769."

We serviced a

SAMSUNG DRYER- GAS

Model DVG45M5500Z/A3

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/10/2021

"Customer complaint is, continuously running. Inspected and tested. Found the motor relay on the board is sticking, so it just keeps tumbling. Needs a new board. Installed new board and tested. Dryer is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHB2899LFB

Near Becker, Minnesota 55308

Matt

Job Details: 09/10/2021

"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found this refrigerator has the ice maker problem were the insulation on the back wall breaks down causing it to freeze up and then condensation runs down the back causing it to get all rusty on the back. This is a manufacturing flaw and theres no fix for it.

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW5100DW0I

Near Hopkins, Minnesota 55305

Nate

Job Details: 09/10/2021

Washer randomly turns on and off and flashes all kinds of different numbers. Ordered new control board and new consul. Returning next Wednesday for a morning appointment.; ordrd 1 W11029844 (Control board) and 1 W11174376 (Console)

We serviced a

MAYTAG WASHER FRONT LOA

Model MHWE900VJ01

Near Big Lake, Minnesota 55309

Matt

Job Details: 09/10/2021

"Customer complaint is, EC F21 & not draining. Inspected and found the drain pump filter was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."

We serviced a

LG DRYER- GAS

Model DLGX2651R

Near Plymouth, Minnesota 55442

Nate

Job Details: 09/10/2021

"Not heating. Found a tripped high limit fuse that needs to be replaced by the improved one. Ordered 6931EL3003C quoted 143, coming back to install on Tuesday. ; ordrd 1 6931EL3003C (High limit fuse)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mound, Minnesota 55364

Phillip

Job Details: 09/10/2021

The dishwasher would not drain. I found a junco of glass stuck in the drain pump. I cleared the drain and its working good now.

We serviced a

KENMORE REFRIGERATOR

Model 795.7999351

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/10/2021

Water dispenser trickles out and ice maker has about 1 cube at a time. Found that the water line to refrigerator was kinked when fridge was pushed in at some point. I added zip tie and routed water line so it wont get kinked when pushed in. Refrigerator water now dispenses out fast and ice maker fills. Refrigerator is working good.

We serviced a

BOSCH DISHWASHER

Model SHX4AP05UC/02

Near Eagan, Minnesota 55122

Delton

Job Details: 09/10/2021

Dishwasher start button will intermittently be not responsive and has to shut on/off dishwasher several times before it will start. Got it to fail and did not start until i hit start button many times. Also bottom door seal is ripped and needs to be replaced. Parts on back order. Button set 0061188500611885; UI board 00676479; bottom seal 00669221.; saved tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RSG257AARS/XAA

Near Minneapolis, Minnesota 55436

Delton

Job Details: 09/10/2021

Wrong part/wrong part ordered. ORDERED CORRECT PART. INVERTER FOR THE REF DA92-00215B

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Burnsville, Minnesota 55337

Delton

Job Details: 09/08/2021

"Found that fridge is acting weird. Wont go into service mode, not making ice, water will dispense but then randomly shuts off and have to open and close door to restart it. Appears that it is control board and also i read that the power board (Orion board) can also cause weird issues. Ordering parts from marcone and rescheduling.; schdld next appmnt for 9/14 TUE !"

We serviced a

KENMORE REFRIGERATOR

Model 3639641723

Near Champlin, Minnesota 55316

Seth

Job Details: 09/08/2021

Fridge was leaking from the compartment separator evaporator drain. The elbow is deteriorated and the plastic tray in the separator is brittle and cracked. There was black mold throughout the fridge and the door seals were all bad. She will replace the fridge.

We serviced a

SAMSUNG REFRIGERATOR

Model NOTAVAILABLE

Near Minneapolis, Minnesota 55428

Seth

Job Details: 09/08/2021

Fridge is not cooling. The fridge is missing its identification tag but it is obvious that it is a Samsung that has a manufactures defect that causes leaking from the fresh food section and evaporator issues. Theres nothing we can do to do any repairs on site I was only able to identify machine by site no identifiers are remaining on this unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DISHWASHER

Model 66517363300

Near Minneapolis, Minnesota 55422

Seth

Job Details: 09/08/2021

Makes a bad noise. I have removed a lot of debris from the chopper blade. Two big pieces of plastic a piece of glass and a lot of pickle jar labels. I tested it afterwards and it made all the typical noises and I saw nothing when inspecting the dishwasher. It is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 25363782300

Near Minneapolis, Minnesota 55412

Seth

Job Details: 09/08/2021

Customer complains the fridge makes an annoying noise and it has a slow drip of water at the back of the fridge. Upon arrival and inspection I could not duplicate noise but saw a drip. Previous to our arrival someone had installed extra long screws and the consul cover and refrigerator liner was bowed and buckled downward. I put a little bit of tape on the drain port but I cannot guarantee that this will help the situation as theres nothing I can do the liner is sagging and damaged.

We serviced a

GE REFRIGERATOR

Model TFX20JABKWW

Near Golden Valley, Minnesota 55422

Seth

Job Details: 09/08/2021

Customer complains the freezer has been progressively getting warmer and it no longer is freezing. Upon arrival and inspection I found 27 to 32? in the freezer. Compressor condenser fan and evaporator fan were all running. I found no frost on the evaporator. Please transfer; saved tckt

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Minneapolis, Minnesota 55422

Seth

Job Details: 09/08/2021

Customer complains the dishwasher just beeps. Upon arrival an inspection I found this is the model that can have one of three or all of three defects A bad control board a bad switch or a bad DC harness. I quoted customer the complete job of all three knowing that it may only need one letting them know we would charge them for what parts were used.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Osseo, Minnesota 55311

Seth

Job Details: 09/08/2021

Customer complains that the fridge made a funny noise for a few days then suddenly got an error code that they could not read completely because the display is failing. She also complains that the dispenser does not dispense ice. Upon arrival and inspection I found the unit had an error but I could not work through system diagnostics to specifically identify the error because the display is missing digits.

We serviced a

SAMSUNG RANGE- GAS

Model NE59M685055

Near Maple Grove, Minnesota 55311

Seth

Job Details: 09/08/2021

I replaced the infinite switch and tested the range. It is now fixed.

We serviced a

FRIGIDAIRE RANGE- ELECTRIC

Model FEF366DCE

Near Minneapolis, Minnesota 55410

Delton

Job Details: 09/08/2021

"Replaced control board, tested and oven preheats and display is on and range is responsive. Rang is working good."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE3500AYW

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 09/08/2021

"Replaced timer knob, tested and dryer is working good."

We serviced a

GE DRYER- ELECTRIC

Model GTD45EASJ2WS

Near Eden Prairie, Minnesota 55347

Delton

Job Details: 09/08/2021

"Making loud scraping and when warms up banging sound. FOund that glides and bearing is worn. Also dryer taking 2-3 cycles to dry clothes. Found that dryer was pushed back against the wall pinching the dryer vent and was not venting out to dry, informed customer and to slide over dryer and make sure its not punched back and pinching the vent. Ordering parts and rescheduling.; ordrd 1 We03x25576 (Top glide kit) and 1 We3m33 (Bearing)"

We serviced a

LG DISHWASHER

Model LDP679ST

Near Minneapolis, Minnesota 55437

Delton

Job Details: 09/08/2021

Dishwasher wont start. Found that its not recognizing that door is shut to start cycle. the door switch was tripped and wouldnt start Im guessing dish hit it by accident. I reset mechanism and dishwasher starts and is working good. I showed customer how to push the door latch button to reset if somehow happens again. DIshwasher is working good.I did not charge extra call was 5 minutes.

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model THE OLD AWESOME DD W

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/08/2021

"Ran full test and did not find any issues. Checked all functions and is all working. Cannot find any issue as Im here. Customer will keep notes if problem happens again to what cycle, load and time into cycle if it happens again. Washer is working good as Im here.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8500DC5

Near Apple Valley, Minnesota 55124

Delton

Job Details: 09/08/2021

"Found that water valve is bad and water is barely coming out. Water hoses are good. Customer approved estimate, ordering parts and rescheduling.; ordrd 1 W11173599 (Water valve)"

We serviced a

KITCHENAID MICROWAVE

Model KHMC1857WSS0

Near Saint Michael, Minnesota 55376

Phillip

Job Details: 09/08/2021

The complaint is that it sometimes does not heat and it will take a couple hours before it will again. It heats for me every time Ive tried it. Ive tried closing the door soft and hard but it still works. Ive had the customer recreate what she does and start it and it works. Today the customer told me that for a long time now when she runs it sometimes sparks come from underneath by the light but the light is not on. She never told me this before. The sparking could be from something defective in the waive guide. It may take several more parts and it may not get fixed. I listed below parts I would like to replace. Door W10250603Panel control W10250591Thermostat magnetron W10598693Thermistor W10163422Thermostat W10478211Top switch support WP8206419Bottom switch support WPW10156813; states that autho needed

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB725BW0

Near Maple Grove, Minnesota 55311

Phillip

Job Details: 09/08/2021

"The complaint was when the customer was selecting certain cycles the times were longer than she remembered. I showed the customer how she can adjust the estimated times. I ran the dryer, the dryer heats good and the air flow is good. I checked for errors. The only error was for a blocked vent. Today the airflow is perfect. It may have been from a dirty lint screen."