Service History 434

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed March 31, 2026 to April 1, 2026

Samsung RefrigeratorMar 31, 2026Eagan, MNTechnician: Delton

Model RF28R6301SR/AA

Replaced ice maker, tested cycle and fill, and informed customer to allow 24 to 48 hours for normal ice production. Refrigerator is working properly.

LG DishwasherMar 31, 2026Saint Paul, MNTechnician: Dakota

Model LDP6810SS

Replaced inlet valve and tested. Unit is filling properly with no leaks.

“Dakota was great! I recommend Omega.”
Bradley M.

Frigidaire RangeMar 31, 2026Minneapolis, MNTechnician: Dakota

Model FCRG3083ASE

Customer stated unit was part of bake burner safety recall. Inspected and found bake burner within recalled date codes. Replaced burner with part shipped to customer. Photos attached.

“Dakota was thorough and made sure all my questions were answered. Please give him a bonus.”
Troy D.

Frigidaire MicrowaveMar 31, 2026Prior Lake, MNTechnician: Bunbob

Model FMOS1746BSB

Installed magnetron part 5304534938. Ran test cycle and verified microwave is heating properly.

“The service men were knowledgeable and courteous.”
Linda Phillips C.

Maytag WasherMar 31, 2026Minneapolis, MNTechnician: Mark

Model MVWX655DW1

Installed new lid lock, ran drain and spin cycle, and verified lid lock is working properly.

“Mark was friendly, professional and very skilled! He accurately diagnosed our problem, communicated clearly, ordered the correct part, was on time and focused during a follow-up appointment. Terrific.”
Lisa S.

Electrolux WasherMar 31, 2026Bethel, MNTechnician: Collin

Model ELFW7537AT

Upon inspection, found heavy cotton debris throughout inner drum. Manually released latch, drained water into bucket, used shop vac, and cleaned debris from unit. Fully disassembled machine, cleaned filter and sump assembly, reassembled, verified no leaks, and confirmed unit is now draining. Removed as much debris as possible from tub and ran OxiClean cycle to continue cleaning remaining residue. Unit is draining properly.

“Thoughtful, punctual, and got my washer working again.”
Molly D.

Whirlpool DryerMar 31, 2026Minneapolis, MNTechnician: Mark

Model WED560LHW2

Observed unit heating properly. Found dryer sheet stuck to inside vent openings and heavy lint buildup in internal vents. Root cause was blocked internal venting. Landlord approved estimate. Removed dryer sheet, cleaned internal vents and lint trap housing, and also removed lint from exterior vent flap. Unit is now operating properly.

“Great experience. Timely, honest, on time and very professional. Rare today to run across such great customer service and it was very much appreciated!”
Brian O.

Frigidaire MicrowaveBuilt-inApr 1, 2026Woodbury, MNTechnician: Michael

Model GMOS1968AF

Customer stated display was not turning on. Diagnosed issue as faulty outlet. Lower outlet was not supplying 120V, so unit was plugged into upper outlet. Started multiple test cycles and verified unit now powers on, heats, and display remains visible.

“Very professional, accommodating and efficient! Would definitely call them again.”
Mark K.

Samsung WasherApr 1, 2026Woodbury, MNTechnician: Lucas

Model WF45R6300AV

Found main control board burnt out. Replaced main board assembly and tested operation. Unit is now fully operational.

“Lucas was professional, knowledgeable, and excellent in terms of customer service!”
Lindsey W.