Service History 435

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 1, 2026 to April 1, 2026

Frigidaire RangeApr 1, 2026Avon, MNTechnician: Brandon

Model FCRG3062AS

Installed burner tube part 5304533840 that was shipped directly to customer. Cycled and tested stove and verified proper operation.

“Great communication, friendly”
Agustin V.

Frigidaire RangeApr 1, 2026Waconia, MNTechnician: Nick

Model GCFG3060BF

Replaced burner per recall and tested operation. Repair complete.

GE RefrigeratorApr 1, 2026South Saint Paul, MNTechnician: Michael

Model KRFC300ESS07

Customer stated unit was not making ice and was noisy. Diagnosed failed ice maker with stripped gears causing the noise. Returned with new ice maker, installed it, verified water fill, and confirmed noise is gone. Unit is now working properly.

“From our first call for service to the dispatching of Michael to evaluate the problem to the scheduling of the replacement part was brought back within a day & speedily installed - we were very impressed! All aspects of this particular service need were as smooth as glass. Thank you to both Omega & its’ talented repair tech, Michael for an excellent experience.”
Marcia P.

Frigidaire RefrigeratorApr 1, 2026New Brighton, MNTechnician: Collin

Model FFTR1835VSB

Upon inspection, found locked-up defrost timer. Replaced defrost timer and verified unit is now operating properly.

“Collin was very friendly, positive and professional!”
Steven M.

KitchenAid RefrigeratorApr 1, 2026Monticello, MNTechnician: Adam

Model KBFS25EWMS10

Installed new ice maker. Verified unit filled with water and began cycling.

Frigidaire RangeApr 1, 2026Saint Paul, MNTechnician: Collin

Model GCFG3060BFD

Replaced bake burner assembly and verified unit is now heating properly.

“The repairman did a very good job. He was quick and thorough, while explaining everything that he was doing. He was very friendly.”
Hank W.

Speed Queen WasherApr 1, 2026Elk River, MNTechnician: Adam

Model AWNE82SP113TW01

Issue was random noise. Ran unit multiple times and could not duplicate sound. Found rear legs frozen in place. Loosened legs so unit now moves properly, which may resolve unusual noises. If issue continues, recommend customer record video and note time noise occurs.

“He was very thorough and very nice!”
Lori B.

GE RefrigeratorApr 1, 2026Saint Paul, MNTechnician: Dakota

Model PWE23KSKBSS

Customer stated there was ice buildup in freezer. Inspected and found clogged defrost drain. Steamed out ice and manually cleaned drain.

“Dakota was excellent. He quickly diagnosed the problem, explained the fix, and when the job had a small twist, he immediately identified the solution. He arrived on time and was done within 1 hour. Overall, I was very impressed.”
Peter K.

Whirlpool WasherApr 1, 2026Corcoran, MNTechnician: Erik

Model WFW560CHW4

Found tub vent leaking suds only during clean cycle. Suggested using baking soda during cleaning to reduce excess suds. Ran and tested unit and verified proper operation.

“Eric - was very professional service tech”
Tom L.