We serviced a
INGLIS DRYER- GAS
Model IGD4400VQ1
Near Minneapolis, Minnesota 55406
Nate
Job Details:
10/29/2021
"Not heating. Found a blown fuse. They had a dryer sheet stuck in the bulkhead. Vacuumed out, replaced fuses, heats and runs great now.; used 1 W11050897 (THERMAL FUSE) from stock"
We serviced a
LG DRYER- GAS
Model DLGX3371W
Near Minneapolis, Minnesota 55447
Phillip
Job Details:
10/29/2021
"The dryer does not heat at all. I put the dryer on time dry but still no heat. I found the dryer vent is plugged up bad. The lower thermostat on the heat cone is bad. I replaced both thermostats on the heat cone. The dryer heats good now. I advised the customer to have the dryer duct cleaned ASAP. I warned him that if they use it with the duct plugged up and the thermostat pops that there would be a charge again. I also found that the customers fresh air intake flap was not open, so he was getting no fresh air into the house. ; pckd up 1 DLGX3371W (Thermostat) and 1 6931EL3004b (Thermostat)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, Minnesota 55405
Nate
Job Details:
10/29/2021
"High limit fuse blew. Replaced it, air behind dryer is 27 mph. Made sure bulkhead is clear. Outside is 25 mph. Runs 220 degrees. Everything runs good. No charge. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, Minnesota 55123
Delton
Job Details:
10/29/2021
"Found that refrigerator is not defrosting and has big ice block blocking fan causing the error. I put into test mode and it is defrosting. Control board is not going into defrost by itself. Ordering control board and defrost sensor. .; ordrd 1 Ebr78940612 (Control board), states that autho needed"
We serviced a
LG RANGE- ELECTRIC
Model LRE4211ST/00
Near Apple Valley, Minnesota 55124
Delton
Job Details:
10/29/2021
Found that the infinite switch is bad and is always stuck on high or wont turn on. Possible relay board but is on back order. Ordering infinite switch and rescheduling.; ordrd 1 Ebf62174902 (Left front infinite switch)
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, Minnesota 55373
Seth
Job Details:
10/27/2021
"Customer complains of an error and the pump begins to run instantly. Upon arrival and inspection I found the unit in the errored state. I removed the water from the tray and inspected and found one source of leak, the drip funnel that catches leaks from the door assembly. I removed the door and inspected the seal and the door hinges. I have followed the specified procedures found in the service bulletin for This type of leak. I found the right side door hinge hardware had fallen out. I was able to find this missing hardware and secure the door hinge. I inspected the door seal and found it heavily worn. After following LGs instructions and leveling the unit I found the tub was imperfect. The left side is built taller than the right hand side. It is my believe this machine was not built properly from the factory and has a manufacturing defect. The Customer agreed to test the machine after the repairs I completed. If it continues to leak she will call AHS. If error reoccurs it will need to be sent into authorizations as no further repair can be completed."
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, Minnesota 55318
Nate
Job Details:
10/27/2021
Installed new temp sensor. Ran through test mode. Runs great. No error codes.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7646DQ1
Near Minneapolis, Minnesota 55422
Seth
Job Details:
10/27/2021
"Not heating. Failed coils, flame sensor and ignitor. I replaced them and tested the dryer. It is now fixed.Had coupon. ; used 1 5303931775 (COIL KIT), 1 279311 (IGNITER), and 1 WP338906 (SENSOR) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Chaska, Minnesota 55318
Phillip
Job Details:
10/27/2021
The washer was go out the TE error code. The sensor measured out of range. We replaced the sensor and ran the washer. The washer filled with water and started to wash. Everything is working good now.
We serviced a
MAYTAG DRYER- GAS
Model MGDB700VQ0
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
10/27/2021
When the dryer runs it smells and makes a loud noise. I found both seals had fallen off and the rear left rollers was bad. I used the rebuild kit and replaced all the rollers. I cleaned up the loose lint inside the dryer. I replaced the rear seal and glued the other back on. ; used 1 4392067 () from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB980BG0
Near Minneapolis, Minnesota 55438
Delton
Job Details:
10/27/2021
Found that rotor is cracked. Customer still wants its repaired. Ordering parts and rescheduling.; schdld next appmnt for 10/29 FRI !
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Elk River, Minnesota 55330
Matt
Job Details:
10/27/2021
"Customer complaint is, WORKED TWICE & NOW NOT AGAIN. Inspected and found it was dead again. I was able to get it to turn on by playing with the jumper harness that goes from house power to the board. Im going to order a new jumper harness. Installed new harness and tested. Dishwasher was still dead. I was able to get it to turn on by messing with the wire harness that connects to the board. Ive replaced every board and wire harnesses in this dishwasher and its still acting up. Theres nothing else I can do to this dishwasher. Dishwasher is currently working, but thats what it has been doing the last two times Ive been here and then dies after a week or so."
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, Minnesota 55410
Nate
Job Details:
10/27/2021
Not draining. Replaced bad pump and drain line from pump to case break. Drains great nowz.
We serviced a
LG WASHER FRONT LOA
Model WM2655HVA
Near Elk River, Minnesota 55330
Matt
Job Details:
10/27/2021
"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer to install new board. Customer approved repair. Part on order. ; ordrd 1 EBR78263905 (Main board)"
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, Minnesota 55416
Nate
Job Details:
10/27/2021
"Leaking, needs new sump assembly with Diverter. Coming back 11/1 to install. ; ordrd 1 W10168823 (Sump assembly with motor) and 1 W10155344 (Diverter)"
We serviced a
GE MICROWAVE
Model JVM1851WH07
Near Rockford, Minnesota 55373
Seth
Job Details:
10/27/2021
Light burnt out and not heating. Failed bulb and smart board. I quoted job via blue book. Customer will track out if they want to repair. Note the board is on National back order.
We serviced a
LG WASHER FRONT LOA
Model WM3500CW
Near Albertville, Minnesota 55301
Matt
Job Details:
10/27/2021
"Customer complaint is, WHEN RUNNING A SPIN IT VIBRATES & LOUD WEIRD NOISES- WONT STAY IN BALANCE? Washer is only about a year and a half old. Customer said its been doing this almost the whole time theyve had it. I inspected and tested washer. Empty the washer sounds good. I inspected the springs and shocks and they look good. Customer said it works better on a medium spin speed. I put a load of jeans on a rinse and spin and it shakes quite a bit, but not enough to stop it. Im not sure whats going on with this washer, but everything looks and test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM00
Near Minneapolis, Minnesota 55438
Delton
Job Details:
10/27/2021
"Found that the freezer is not freezing foods. Found that there is a sealed system leak, maybe %10 coolant left in system (see picture) needs sealed system repair.; saved tckt"
We serviced a
LG REFRIGERATOR
Model LFX31935ST/00
Near Eden Prairie, Minnesota 55347
Delton
Job Details:
10/27/2021
Found that water valve is cracked and leaking. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Aju72992603 (Water valve)
We serviced a
GE DRYER- ELECTRIC
Model MISSING
Near Eden Prairie, Minnesota 55347
Phillip
Job Details:
10/27/2021
The model and serial sticker was missing. I looked all over for it. The dryer would not heat at all. I found a wire to the right side of the element was burnt. I repaired the wire and replaced the connector. Its heating good now .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Osseo, Minnesota 55311
Phillip
Job Details:
10/27/2021
"The whole display was dead. I tested voltage at the power cord, it was getting 120. I unplugged the cable from the display to the main board then plugged it back in. The dishwasher started to work. I put into diagnostics and there was no error codes. I ran the diagnostics test 2 times and everything tested good. I ran a light cycle and its still working good. I found no issues today."
We serviced a
GE STACKED WASHER
Model WSM2700DAWWW
Near Rogers, Minnesota 55374
Phillip
Job Details:
10/27/2021
The washer would not drain. I found another sock in the drain pump. I removed the sock. Its draining good again. I advised the customer to not over load the washer.
We serviced a
FRIGIDAIRE RANGE- GAS
Model PLGFZ397GCG
Near Minneapolis, Minnesota 55437
Delton
Job Details:
10/27/2021
"Found that gas line was not tight enough, found bubbles. Added gas paste, tightened connections, tested and no bubbles and no gas smell. Range is heating and working good."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ9030PQ0
Near Robbinsdale, Minnesota 55422
Nate
Job Details:
10/26/2021
Has a broken door switch. I replaced the broken door switch and it works great now. .; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6800WL1
Near Corcoran, Minnesota 55340
Phillip
Job Details:
10/26/2021
"The washer was not draining very fast. I removed the drain pump and found some pieces of cloth in the pump, the pump propeller was also bad. I replaced the drain pump and tested. It drains and spins good now. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Medina, Minnesota 55340
Phillip
Job Details:
10/26/2021
The customer said that when it starts to agitate fast it really starts to bang hard. They said they can hear throughout the house. It took a while of testing but it finally acted up for me. The following parts are needed for the repair. The tub hangs low and slightly to the right. When it started to agitate the basket was moving too. To me it was a little louder than normal in spin . It may also need the motor assembly but not sure please add it. Wont use it if not needed. Front Rod-2-WH16X10158Rear rod-2-WH16X10159Machine shaft WH38X10019Bearing WH2X1198Motor with inverter WH20X10093; states that autho needed
We serviced a
LG DRYER- GAS
Model DLGX7188WM
Near Shorewood, Minnesota 55331
Phillip
Job Details:
10/26/2021
"I started the dryer but it did not heat. I test each component and then put back together. The dryer started heating. The longer I ran it, it stoped heating. All the thermostats tested good a d the gas coils tested good. I found the relay on the board was failing. The board needs to be replaced, not serviceable. I could mot locate the board in stock. EBR36858804 control ; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
10/26/2021
A mouse had chewed a hole through the drain hose. I replaced the drain hose. tested good no more leaks.
We serviced a
FISHER PAYKEL WALL OVEN- ELECT
Model WOTD-230
Near Saint Michael, Minnesota 55376
Matt
Job Details:
10/26/2021
"Customer complaint is, RANGE CONTROL NOT WORKING. Customer said that the top oven doesnt work unless there using the lower oven. Inspected and tested. Top oven preheated and was holding consistent temperatures. Both ovens have their own relay boards, so that doesnt make sense to me, but oven is operating normal for me now."
We serviced a
MAYTAG DRYER- GAS
Model MDG2500BWW
Near Elk River, Minnesota 55330
Matt
Job Details:
10/26/2021
"Customer complaint is, NOT HEATING AND MAKES TERRIBLE BANGING NOISE. Inspected and tested. Found the blower wheel had cracked and was loose and wore a hole through the housing. Needs a new blower housing and wheel. Installed new blower housing, blower wheel and retaining ring. Tested dryer and its getting to hot with vent connected. Temperatures are good with vent disconnected. Air flow on back of dryer is 34mph and outside its only 15mph. Dryer is not venting sufficiently. Advised customer to not use dryer until they address the venting issue. ; pckd up 1 WP9703438 (Retaining ring)"
We serviced a
KENMORE DRYER- GAS
Model 110.7893279
Near Eagan, Minnesota 55123
Delton
Job Details:
10/26/2021
"Replaced parts, tested and dryer is quiet, tumbling, heating and working good.; used 1 4392067 (), and 1 279787 (MOTOR) from stock, pckd up 1 Wp697772 (Blower wheel)"
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, Minnesota 55124
Delton
Job Details:
10/26/2021
"Replaced motor and seals, tested and dishwasher no longer leaks and is working good."
We serviced a
MAYTAG DRYER- GAS
Model LDG8404AAE
Near Minneapolis, Minnesota 55406
Nate
Job Details:
10/26/2021
Dryer not running. Found a bad motor. Quoted customer. 30 year old dryer.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS7
Near Hopkins, Minnesota 55305
Nate
Job Details:
10/26/2021
"Uninstalled control board. Took video of wire connections for reference when I return. Customer put screws for board in their kitchen desk drawer. DW how should I send this to circuit board medics?; saved tckt , states that autho needed"
We serviced a
DACOR REFRIGERATOR
Model DRF427500AP
Near Savage, Minnesota 55378
Delton
Job Details:
10/26/2021
Found water underneath crisper drawer and ice build up. I cleaned out water and tested 3 gallons of water through dispenser and no leaks. I suspect fridge door was open and created frost build up on back wall as i saw ice build up. No more leaks detected as Im here but unit is a built in and could not fully inspect drain line.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Shakopee, Minnesota 55379
Delton
Job Details:
10/26/2021
Still randomly coming up with same error as before. As Im here washer is working good. Completed whole cycle. Found service bulletin to replace ACU (control board) if this error keeps happening. Ordering control board and rescheduling.; ordrd 1 W11032117 (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS3A
Near Shakopee, Minnesota 55379
Delton
Job Details:
10/26/2021
"Found that the door seals and splash shields are worn out and leaking from corner of door. Replaced gaskets, tested and no leaks. Dishwasher is working good.; used 1 154827601 (TUB GASKET), 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
GE DISHWASHER
Model GDT580SMF0ES
Near Elk River, Minnesota 55330
Matt
Job Details:
10/26/2021
"Customer complaint is, GOES THROUGH THE CYLCE AND NO WATER ENTERING THE DW. Inspected and tested. Found the flood switch has failed. Quoted customer to install new flood switch. Customer approved repairs. Installed new flood switch and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.742727
Near Maple Grove, Minnesota 55369
Seth
Job Details:
10/26/2021
Customer complains refrigerator door does not close properly Freezer is not cooling. Upon arrival and inspection I found the defrost timer had stalled I advanced it compressor started for a second then locked up And made a bad noise. I pulled unit and inspected compressor and could not get it to restart. This fridge has a failed sesled system. The refrigerator door is physically bent its making contact And rubbing a hole in the liner. Fridge would need a door. Please transfer; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, Minnesota 55122
Delton
Job Details:
10/26/2021
"Replaced ice maker, tested and ice maker cycles and no leaks. Ice maker is working good."
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Maple Grove, Minnesota 55369
Seth
Job Details:
10/26/2021
"Not draining. I found the pump was failed and the cold triple valve had failed damaging the rear shock. I replaced the pump and ordered parts.; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 5220FR2075L (Triple valve) and 1 383EER3001J (Shock)"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Monticello, Minnesota 55362
Matt
Job Details:
10/26/2021
"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that board is sending voltage to the dispenser all the time. Needs a new board to. Parts on order. ; used 1 WPW10199696 (DISPENSER) from stock, ordrd 1 W10811156 (Control panel) and 1 WPW10205890 (Pocket handle) and 1 W11202746 (Board)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW6620HC2
Near Maple Grove, Minnesota 55369
Seth
Job Details:
10/26/2021
"Washer getting error code and would not complete cycle. Unit had an error code for long drain. I cleaned dog and pet hair from the filter assembly, hoses and bellows. I tested the washer. The washer is now fixed. Please call and collect payment, work authorized by shift leader on site."
We serviced a
GE WASHER TOP LOAD
Model GCWP1800D1WW
Near Maple Grove, Minnesota 55311
Seth
Job Details:
10/26/2021
Noisy. No worrisome noise were found. The mode shifter was a little loud and gear box is getting noisy. I lubricated the mode shifter and tested the washer. It is working as designed.
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW3
Near Minneapolis, Minnesota 55447
Nate
Job Details:
10/26/2021
"Gas valve is leaking gas. Quoted customer for new valve. Washer needs to be replaced, matching set. Dryer and washer are 15 years old. Customer buying new set."
We serviced a
GE WALL OVEN- ELECT
Model jkp27g005bg
Near Hopkins, Minnesota 55305
Nate
Job Details:
10/26/2021
"Oven shuts off at 350. Turned out the controls had been swapped. Rewired everything that I disconnected, also replaced a broken wire on temp control. Works great now."
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Rogers, Minnesota 55374
Phillip
Job Details:
10/26/2021
The Washer was not draining. I drained all the water out and found that the propeller on the drain pump motor was stripped. Replaced the drain pump motor. I put the back panel back on that the customer had removed and the drain hose y bracket. The washer is draining good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KITCHENAID RANGE- GAS
Model KEBC107KSS0
Near Hopkins, Minnesota 55305
Nate
Job Details:
10/26/2021
"Needs new inner glass and lock motor. Quoted for those, customer not getting the repair."
We serviced a
KENMORE DRYER- GAS
Model MISSING
Near Minneapolis, Minnesota 55408
Nate
Job Details:
10/26/2021
"Not drying. Found bad coils, bad belt, and tons of lint. Vacuumed out dryer, replaced coils and belt, runs and heats great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303931775 (COIL KIT), and 1 341241 (BELT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, Minnesota 55410
Nate
Job Details:
10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, Minnesota 55438
Phillip
Job Details:
10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, Minnesota 55124
Delton
Job Details:
10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, Minnesota 55431
Nate
Job Details:
10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, Minnesota 55318
Phillip
Job Details:
10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, Minnesota 55410
Nate
Job Details:
10/22/2021
Not draining. Cant find any restrictions in drain line. Ordered new drain pump. Coming back to install. ; ordrd 1 00631200 (Drain pump)
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PL3N
Near Minneapolis, Minnesota 55407
Nate
Job Details:
10/22/2021
"Dryer not drying clothes. With vent connected, gets up to 160, same with vent disconnected. Airflow outside is 28 mph. Replaced coils and thermostat. Vacuumed all lint out. Tested moisture sensors they test good. Everything runs great. ; used 1 WP8577274 (THERMISTOR), and 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT2SHMXMS04
Near Minneapolis, Minnesota 55406
Nate
Job Details:
10/22/2021
"Fresh food is warm. Lots of frost in freezer. Steamed out freezer. Drain pan was frozen over. Steamed out drain, water drains well now. Steamed out 3 vents into fresh food section. Can feel the cold air coming down into the fresh food now. Tenant will call to make payment later."
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Eden Prairie, Minnesota 55344
Phillip
Job Details:
10/22/2021
The unit was completely dead. I pulled it out and found that the 20 amp fuse was bad. The two door latch screws were loose so the door was not shut incorrectly. I tighten the screws replaced a fuse and its working good now. ; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXVW1
Near Minneapolis, Minnesota 55438
Phillip
Job Details:
10/22/2021
The range is making a buzzing noise. The noise is coming from the clock. I checked the power cord connection and all the wires and connectors. It would need a new clock. Clock-3149836; states that autho needed
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Shakopee, Minnesota 55379
Phillip
Job Details:
10/22/2021
The washer will not advance. The lid would not lock. I found a nail and a piece of tape inside the hole for the lid lock. I cleaned it out. The lid locks and it runs fine now.
We serviced a
KENMORE DISHWASHER
Model 587.152629
Near Apple Valley, Minnesota 55124
Delton
Job Details:
10/22/2021
"Leaking from motor, also all gaskets are ripped/corroded. Ordering parts and rescheduling.; ordrd 1 154844301 (Wash motor) and 1 154701001 (Splash sheild) and 1 154827601 (Door gasket) and 1 809006501 (Bottom gasket)"
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS109BSS00
Near Chaska, Minnesota 55318
Phillip
Job Details:
10/22/2021
The whole unit was dead. I found the control fuse was open. The fuse was replaced last November. I replaced the fuse. Its working good now. When I pulled the oven out and tilted it down so I could remove the control panel screws the bottom edge of the oven scraped against the wall. I showed the customer what happened. I added pics of the wall. ; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
GE DRYER- ELECTRIC
Model DBXR45385WW
Near Mound, Minnesota 55364
Seth
Job Details:
10/22/2021
The unit is loud and the automatic cycles are not completing when they should. Upon arrival and inspection I found the front bearing and glide failed. I replaced them and tested temps with a thermal couple in the cavity. Machine instantly short cycled and raised above 250?F. I checked the vent and it is 100% blocked. Customer will clean the vent. Note someone has cut the back of the case out of this machine and it may physically cause problems noises and failures.; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/02
Near Minnetonka, Minnesota 55345
Seth
Job Details:
10/22/2021
Not dispensing water or making ice. Filter was not nested 100% and filter head was frozen. I thawed the head and re-installed the filter. The fridge is now fixed.
We serviced a
GE REFRIGERATOR
Model ZISS420DRJSS
Near Maple Grove, Minnesota 55311
Seth
Job Details:
10/22/2021
Built-in fridge was not cooling when I arrived. I tested and found the compressor inverter relay board was getting appropriate signal from the main control board but it was not starting the compressor. I swapped out the control board and the machine began cooling instantly.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.9584991
Near Minneapolis, Minnesota 55431
Nate
Job Details:
10/22/2021
"Gives an F1 error code. Touchpad, all buttons work. Looked up control board but cant find anyone who has it. DW can you please see if you can find it? ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSJ
Near Apple Valley, Minnesota 55124
Delton
Job Details:
10/22/2021
"Found that igniter is not coming on. Found that the oven gas valve is bad, is open. .; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
DACOR RANGE- GAS
Model RSD30S
Near Minneapolis, Minnesota 55424
Nate
Job Details:
10/22/2021
Soldered new relay on board. Heats great now.
We serviced a
LG RANGE- DUAL FUEL
Model LDG4313BD/00
Near Minneapolis, Minnesota 55437
Delton
Job Details:
10/22/2021
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG7027G1US
Near Bloomington, Minnesota 55420
Delton
Job Details:
10/22/2021
Customer states that dryer does work and dry clothes but will turn on and off by itself until he comes in and opens/closes door and turns on/off dryer again. I run test and dryer is working good. I found that wrinkle free setting is turn on it will run for 30 seconds every 5 minutes up to 24 hours to prevent wrinkling. I showed him in the manual where it says that. Dryer is working good as Im here.
We serviced a
KENMORE RANGE- GAS
Model 79073433311
Near Champlin, Minnesota 55316
Seth
Job Details:
10/22/2021
Not heating. I replaced the failing ignitor and tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFC
Near Osseo, Minnesota 55311
Seth
Job Details:
10/22/2021
"F11 error, shorted UI. I replaced the failed UI and repaired a burnt terminal and tested the range. It is now fixed.; pckd up 1 55-5304495520 (Board)"
We serviced a
KENMORE DRYER- GAS
Model 110.6681269
Near Eagan, Minnesota 55123
Delton
Job Details:
10/22/2021
"Found that dryer is getting very hot inside drum and then shuts off until it cools down and overload limit resets and will turn on again. Disconnected dryer vent, tested heat and dryer cycles on and off normally and never shuts off. I attach vent and dryer overheats and shut off. Dryer vent runs through basement ceiling and i am able to move the whole dryer vent, based on that it appears that vent is disconnected in the ceiling. Also the outside vent into house it crushed from 4inch opening to maybe 2 inch. Appears that it was bent enough to get it to fit? I explained to customer that vent would need to be fixed and to try their association and see if they cover it, otherwise suggested Dryer Vent Wizard."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, Minnesota 55318
Phillip
Job Details:
10/22/2021
The microwave does not heat. After testing Im getting 12 amps but it wont heat. It needs a magnetron and diode. Magnetron 2m248he8 ; ordrd 1 W11256462 (Dioed)
We serviced a
LG REFRIGERATOR
Model LFC21776ST/06
Near Minneapolis, Minnesota 55416
Phillip
Job Details:
10/22/2021
There was frost and ice build up in the freezer. The freezer door was not shutting evenly. I aligned draw and made sure it shuts good now. The customerdefrosted the freezer.
We serviced a
GE WASHER TOP LOAD
Model GTW810SPJ1MC
Near Eagan, Minnesota 55122
Delton
Job Details:
10/22/2021
"Customer says it will be really loud grinding when in agitate. I ran test and did not get it to replicate the grinding sound. Washer fills, agitates, drains and spins. Cannot find issue. They will call back and record issue if happens again."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Minnetonka, Minnesota 55343
Nate
Job Details:
10/22/2021
"Dishwasher dead. Found wires in the junction box not connected. Reconnected the wires, runs great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Minneapolis, Minnesota 55418
Nate
Job Details:
10/22/2021
Fresh food warm. Evaporator is 25% frozen. It has a sealed system issue. Customer buying a new fridge. Cleaned it out though. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Minnetrista, Minnesota 55359
Phillip
Job Details:
10/21/2021
The customer said the dryer worked for about 8 to 10 loads. Turn the dryer on and it started to heat and heated for about 10 minutes. Its now doing the same thing where they igniter glows and then goes out. I called Phil and we went through the control board and the gas valve and everything is still testing good on the dryer. Advise the customer that they could have a gas supply pressure issue. And have the gas pressure tested. I am finding no regulator to regulate the amount of gas pressure to the dryer. The regulator that I replaced could be internally bad now. The pressure has to be checked and fixed frost before we can replace the valve if needed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVQ1
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
10/21/2021
"The customer said waters leaks down from the bottom of the door area. I removed the door front and ran the dishwasher. Right away I saw water leaking from the vent. The vent deflector cover was on upside down and not secure all the way. I put the cover on right but it does not snap in place like it should. Its still leaking from the vent. It needs the new cover, gasket and vent assembly. Parts are listed. I had trouble finding the deflector cover. Please research the part and contact the customer. Deflector cover 8575892Gasket WP8269259Vent WP8558980; states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minnetonka, Minnesota 55345
Phillip
Job Details:
10/21/2021
The drain pump will not stop pumping and a leak fault code on the display. I start a dishwasher is filled and washed without leaking soon as it went into a drain water start pouring out from the back I pulled the drain hose under the sink and found a big hole in the drain hose. Mice have chewed a hole into the drain hose. Im ordering the drain hose.; ordrd 1 00744881 (Drain hose)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4800XQ4
Near Minneapolis, Minnesota 55426
Phillip
Job Details:
10/21/2021
"The dryer drum does not spin . The belt had fallen off the pulley. The belt was tattered and the rear rollers were stuck. I replaced the belt, rollers and Idler with the repair kit. ; used 1 4392067 () from stock"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Osseo, Minnesota 55311
Nate
Job Details:
10/21/2021
"Motor runs a little loud. Replaced it, runs great now. Much quieter. Everything else looks good in dishwasher. Nice dishwasher."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58H9970WS
Near Minneapolis, Minnesota 55422
Nate
Job Details:
10/21/2021
"Upper oven doesnt heat up to where its supposed to be. Ran it for half hour. When set at 350 it runs at 354. When set at 450 it runs between 435 and 459. Everything runs perfectly. Customer mentioned a burnt rubber smell. And loud fan. Fan is quiet. I took back panel off. Removed electrical tape from connector, put on new connector. Cleaned up some charred oil that seems to have come out the back with the lower oven running hot again after a year of it not running hot. Told customer this will need to burn off and should get better with time."
We serviced a
AMANA DRYER- GAS
Model NGD4655EW2
Near Minneapolis, Minnesota 55423
Nate
Job Details:
10/21/2021
"Not heating. Had a bad coil assembly. Replaced, heats great now."
We serviced a
KENMORE RANGE- GAS
Model 362.742213
Near Minneapolis, Minnesota 55417
Nate
Job Details:
10/21/2021
"Oven running at 485 when set at 350. Recalibrated, still running between 390 and 450 after 20 minutes. WB20K8. Can you see if you can find it? ; O-emld tckt"
We serviced a
GE WASHER TOP LOAD
Model WBSR3140G2WW
Near Minneapolis, Minnesota 55426
Phillip
Job Details:
10/21/2021
"The washer will not drain. I found the washer tub full of water. The showed me that the timer is failing, you have to hold the skirt and the knob to turn it. I put it to a drain , the drain pump buzzes and makes a lot of noise but does not drain. The front of the cabinet is bent and the front upper support is broken. The suspension rods are hanging down. The main pulley has been digging into the bottom. The apron is also bent. The front was off when I got here. They said they have been using without the front of for a while. I needs a drain motor, timer, upper support. There may be more but thats all I found for now. Timer WH12X10350Apron bracket WH49X20925Drain pump WH23X10030; snapped 6 QuickPics, states that autho needed"
We serviced a
DANBY REFRIGERATOR
Model MISSING
Near Minneapolis, Minnesota 55419
Nate
Job Details:
10/21/2021
"Fridge not cooling. Found a loose wire to the compressor. Compressor was unplugged from one wire. Tightened up wire, reconnected, compressor and condenser fan immediately began running. Fridge cooling down. If it warms up again, its because compressor is failing and shuts down. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KENMORE REFRIGERATOR
Model 795.7205311
Near Eagan, Minnesota 55122
Delton
Job Details:
10/21/2021
Found that the ice maker mold is etched and ice is not fully releasing and when it refills it overfills and leaks onto ice cusing ice block. Ordering new ice maker and rescheduling.; ordrd 1 Aeq731120203 (Ice maker)
We serviced a
KENMORE DRYER- GAS
Model 11070612990
Near Saint Michael, Minnesota 55376
Seth
Job Details:
10/21/2021
Idler failed and belt was ruined. I installed a dryer repair kit and cleaned the cavity. The dryer is now fixed. Please call and collect from customer.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Rogers, Minnesota 55374
Seth
Job Details:
10/21/2021
Not spinning not ringing out clothes. The transmission gearbox has failed. The hub gears are stripped and it has the old style splutch gears. I could not remove the wash plate. I quoted these items to the customer they will call and let us know if they want to move forward
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSS02
Near Minneapolis, Minnesota 55417
Delton
Job Details:
10/21/2021
"Upon further inspection found that the dispenser housing plastic tabs that hold the ice door flap has broke off (see picture) says part is not repairable, would need whole new door. Plus the other parts. Also customer said the snack bin falls out, the snack shelf that holds bin tabs broke so would need shelf (w10508993) and bin (w11497323) are these repairs covered?; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Minneapolis, Minnesota 55417
Delton
Job Details:
10/21/2021
"Replaced door gasket and deflectors, tested and no leaks. Dishwasher is working good."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW0
Near Minneapolis, Minnesota 55437
Delton
Job Details:
10/21/2021
Washplate splined are stripped and not agitating. Ordering washplate and rescheduling.; ordrd 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8WTKXKQ02
Near Savage, Minnesota 55378
Delton
Job Details:
10/21/2021
Replaced heater and put into defrost mode and did not trip GFI outlet. Refrigerator is cooling and working good.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Burnsville, Minnesota 55306
Delton
Job Details:
10/21/2021
Ran and checked dryer. Temperature is cycling good with vent attached and disconnected. No problem found Dryer is working good as Im here.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WGE745C0FS00
Near Albertville, Minnesota 55301
Matt
Job Details:
10/21/2021
"Customer complaint is, DIAL ON TOP LEFT OFR BURNER- TRIPPLE BURNER IS STRIPPED & STAYS ON. Inspected and tested. Found the knob was stripped. Needs a new knob. Quoted customer to send them a knob. Customer approved repair. Ordered knob and sent it directly to the customer to install. ; pckd up 1 W11517335 (Knob)"
We serviced a
BOSCH DISHWASHER
Model SHE68TL5UC/03
Near Minneapolis, Minnesota 55408
Nate
Job Details:
10/21/2021
"Not draining well. Drain pump is NLA. Cleaned a ton of debris out of the filter. After cleaning lots of food and plastic out, customer said they didnt put the filter in all the way after I was here. Pump couldnt drain due to all the debris. Cleaned it all out, drains great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY010
Near Albertville, Minnesota 55301
Matt
Job Details:
10/21/2021
"Customer complaint is, AFTER REPLACED FILTER ICEMAKER NOT SENDING OUT ICE. Inspected and tested. Found the ice maker was continuously cycling and not filling with water. I was able to jump the valve and it filled with water. The ice maker has failed. Quoted customer to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 W10882923 (ICEMAKER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Rogers, Minnesota 55374
Seth
Job Details:
10/21/2021
"Complaints, Rack rolls off door, wheels falling off the top rack side, bad side shields, failed lower seal, and bad door switch. ."